2019 Jaguar I-PACE Owner Complaints

Complaint Summary
The 2019 Jaguar I-PACE has 218 reported complaints.
- Top issues involve electrical system and fuel/propulsion system.
Reliability Score
Reliability Score
Based on 218 complaints
Most Frequent Issues
ELECTRICAL SYSTEM
120 55%
FUEL/PROPULSION SYSTEM
24 11%
UNKNOWN OR OTHER
20 9.2%
SERVICE BRAKES
14 6.4%
POWER TRAIN
14 6.4%
Quick Insights
The top category is ELECTRICAL SYSTEM, accounting for 55% of all complaints.
Owners have reported issues across 19 distinct vehicle systems.
Note: Complaint data reflects owner reports and may not always indicate a verified defect. Compare with Recalls and TSBs for a complete picture.
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What owners keep reporting on the 2019 Jaguar I-PACE
The 2019 Jaguar I-PACE has 218 owner complaints in this dataset. ELECTRICAL SYSTEM is the most common complaint category, representing about 55% of the reports shown here.
Most common complaint categories
The top complaint groups for the 2019 Jaguar I-PACE are ELECTRICAL SYSTEM (120), FUEL/PROPULSION SYSTEM (24), UNKNOWN OR OTHER (20).
Are these complaints a serious red flag?
Potentially. 172 complaint reports involve higher-attention systems like brakes, steering, engine, powertrain, fuel, suspension, airbags, or electrical components, which is enough to justify a focused inspection.
What should buyers inspect on a used 2019 Jaguar I-PACE?
Start with the top complaint systems, compare them against the recall report, then inspect service records for evidence that those same areas were already repaired or monitored.
Detailed Complaint Log
Showing 19 of 19 systems
ELECTRICAL SYSTEM
120 Reports55% of totalPreviewing the first 2 complaint summaries.
SINCE I PURCHASED JAGUAR I-PACE I BEEN HAVING BATTER FAULT ISSUES WHICH NOW STANDARD ME WITH THE VEHICLE. I RECEIVE BATTERY FAULT ERRORS AND THE CAR STOPS WORKING. THE CAR STAYS ON BUT WHEN YOU PUT THE CAR IN DRIVE OR REVERSE AND HIT THE GAS PEDAL NOTHING HAPPENS. ITS VERY DANGEROUS AS THE CAR SHOULD NOT JUST STOP FROM DRIVING WHEN YOU HIT THE GAS. WHEN THIS HAPPENS THE CAR IS WORKING IN TERMS OF AIR CONDITION, STEERING WHEEL ETC.... ALSO THERE IS CONSTANT ERRORS WHEN IT COMES TO BLIND SPOT ALERT. THE VEHICLE TELLS YOU THEY ARE DISABLED, IF YOU RESTART THE VEHICLE IT RESENTS BUT COMES BACK. ALSO THE DASHBOARD SOMETIMES JUST GOES BLANK AND WILL COME BACK A FEW MINUTES LATER. ITS SCARY AS YOU SUDDENLY DONT KNOW HOW FAST YOUR GOING OR WHAT IS GOING ON TILL THE SCREEN COMES BACK FEW SECONDS LATER. THE VEHICLE HAS BEEN AT THE DEALER FEW TIMES BUT STILL HAVING THE SAME ISSUE. ITS CURRENTLY AT THE DEALER AGAIN TO BE FIXED. THIS VEHICLE IS 100% ELECTRIC AND I'M ATTACHING SOME PICTURES OF THE ERRORS.
8/19/2019
MY 4-MONTH-OLD CAR'S BRAKES FAILED TO OPERATE WHILE TRAVELING AT 60MPH IN THE FAST LANE OF THE FREEWAY. FORTUNATELY I WAS ABLE TO TURN ON HAZARD LIGHTS AND COAST ACROSS THE FREEWAY TO THE HARD SHOULDER WHERE THE CAR ROLLED TO A STOP. THE PROBLEMS BEGAN EARLIER IN THE DAY WHEN THE CAR REPORTED "REDUCED BRAKE PEDAL FEEL, OK TO DRIVE WITH CAUTION. LATER IN THE DAY A MESSAGE REPORTED "ASPC NOT AVAILABLE." AT THIS POINT I CALLED THE DEALERSHIP WHO ADVISED US TO BRING IT IN THE NEXT DAY. SOME TIME AFTER THIS ALERT WE RECEIVED A SERIES OF RAPID MESSAGES - "TRACTION CONTROL OFFLINE" "EMERGENCY BRAKING ASSIST OFFLINE - OK TO DRIVE WITH CAUTION" AND SEVERAL OTHERS WHICH I DON'T RECALL. THE FINAL WARNING WAS "GEAR BOX FAULT" - AT THIS POINT I THOUGHT IT WISE TO PULL OVER, BUT WHEN I TRIED TO USE THE BRAKES THERE WAS NO RESPONSE AT ALL. JUST A GRINDING, CRUNCHING FEELING UNDER THE BRAKE PEDAL. I TURNED ON HAZARD LIGHTS AND COASTED TO THE RIGHT LANE THROUGH FAST-MOVING TRAFFIC, AND THEN ONTO THE HARD SHOULDER. I BELIEVE THE REGENERATIVE BRAKING SYSTEM WAS WORKING AND THIS MANAGED TO SLOW THE VEHICLE TO A STOP. ON THE HARD SHOULDER I TURNED THE CAR OFF AND THEN ON AGAIN, BUT THE BRAKE PEDAL STILL HAD A GRINDING, CRUNCHING FEELING AND WOULD NOT OPERATE. THE PARK/DRIVE/NEUTRAL BUTTONS JUST FLASHED IF YOU PRESSED THEM. I WAS IN THE CAR WITH TWO CHILDREN UNDER 6 AND MY WIFE. WE WERE VERY CONCERNED AS THERE WAS VERY LITTLE SPACE AT THE SIDE OF THE ROAD AND NO WAY TO GET OFF THE FREEWAY. WE PRESSED THE CAR'S SOS BUTTON AND THE WOMAN ADVISED WE CALL 911 TO BE RESCUED BY THE POLICE. JAGUAR ROADSIDE ASSISTANCE SENT A TOW TRUCK TO TOW THE VEHICLE TO JAGUAR MONTEREY FOR REPAIR. A FEW DAYS LATER WE WERE TOLD THE CAR'S "POWER DISTRIBUTION BOX" HAD FAILED. THE CAR HAD NO OUTSTANDING RECALLS. WHEN PURCHASED IT HAD THE "ASPC NOT AVAILABLE" ERROR AND HAD TO GO BACK TO DEALER FOR REPAIR.
11/30/2019
FUEL/PROPULSION SYSTEM
24 Reports11% of totalPreviewing the first 2 complaint summaries.
The BCCM in a high number of 2019 Jaguar iPace cars are going bad. The BCCM is the main charging component of the vehicle that controls the electrical system and creates a huge hazard and series of malfunctions when it goes bad. It renders the car immobile and you can not charge it. The dealerships and Jaguar North America refuse to recognize this. There is a significant backorder of these parts because of this issue and the dealership mentioned to me that they see this issue ALL THE TIME. Jaguar should be recalling this part for those of us, like myself, whose car is out of warranty.
11/3/2022
My start fire, jlr lowered charging to 72% in August still no fix with battery I heard of recall on 2019 jaguar ipace due to this issue on internet and what I heard on jaguar forum, but haven't received anything from jaguar land rover yet letters for recall were to go out to vehicle owners April 26, dealership was to receive letter from nhtsa on March 12
5/13/2024
UNKNOWN OR OTHER
20 Reports9% of totalPreviewing the first 2 complaint summaries.
SINCE I PURCHASED JAGUAR I-PACE I BEEN HAVING BATTER FAULT ISSUES WHICH NOW STANDARD ME WITH THE VEHICLE. I RECEIVE BATTERY FAULT ERRORS AND THE CAR STOPS WORKING. THE CAR STAYS ON BUT WHEN YOU PUT THE CAR IN DRIVE OR REVERSE AND HIT THE GAS PEDAL NOTHING HAPPENS. ITS VERY DANGEROUS AS THE CAR SHOULD NOT JUST STOP FROM DRIVING WHEN YOU HIT THE GAS. WHEN THIS HAPPENS THE CAR IS WORKING IN TERMS OF AIR CONDITION, STEERING WHEEL ETC.... ALSO THERE IS CONSTANT ERRORS WHEN IT COMES TO BLIND SPOT ALERT. THE VEHICLE TELLS YOU THEY ARE DISABLED, IF YOU RESTART THE VEHICLE IT RESENTS BUT COMES BACK. ALSO THE DASHBOARD SOMETIMES JUST GOES BLANK AND WILL COME BACK A FEW MINUTES LATER. ITS SCARY AS YOU SUDDENLY DONT KNOW HOW FAST YOUR GOING OR WHAT IS GOING ON TILL THE SCREEN COMES BACK FEW SECONDS LATER. THE VEHICLE HAS BEEN AT THE DEALER FEW TIMES BUT STILL HAVING THE SAME ISSUE. ITS CURRENTLY AT THE DEALER AGAIN TO BE FIXED. THIS VEHICLE IS 100% ELECTRIC AND I'M ATTACHING SOME PICTURES OF THE ERRORS.
8/19/2019
ON FEBRUARY 12, 2020, I LEFT THE HOUSE AROUND 9:15 A.M. TO ATTEND A YOGA CLASS AT 9825 CARROLL CENTRE ROAD, SUITE 400, SAN DIEGO. THE YOGA STUDIO IS LOCATED IN A COMMERCIAL DISTRICT AND AS I WAS EARLY, THE ENTIRE PARKING LOT WAS EMPTY EXCEPT FOR ONE OTHER VEHICLE AT APPROXIMATELY 9:30 AM THAT MORNING. SO I DROVE AROUND IN FRONT OF THE BUILDING, #9825, AND DECIDED TO PARK ON THE OTHER SIDE FROM THE ONE VEHICLE PARKED THERE. SEE FIGURE 1. (SEE MAP OF 9825 CARROLL CENTER ROAD LOCATION. THE RED RECTANGLE SHOWS WHERE I PARKED; BLUE RECTANGLE SHOWS WHERE THE ONLY OTHER VEHICLE WAS IN THE PARKING LOT AT 9:30 AM ON WEDNESDAY, 2/12/20.) AS I SLOWLY PULLED INTO THE PARKING SPOT, WITH MY FOOT ON THE BRAKE PEDAL AS ONE DOES WHEN PARKING, THE JAGUAR I-PACE SUDDENLY SURGED AND ACCELERATED, DRIVING OVER THE CURB AND HEDGE IN FRONT ON TO THE OTHER SIDE AND RAMMED INTO THE PARKED VEHICLE, A VW BEETLE! IT WAS A TERRIFYING EXPERIENCE! SEE FOLLOWING PICTURES INCLUDING TREAD MARKS, SHOWING THE ACCELERATION WHEN THE CAR WAS IN THE PARKING SLOT. I WAS VERY SHAKEN BY THE INCIDENT AND SAT IN THE CAR FOR SOME TIME IN TOTAL DISBELIEF. THERE WAS NO DEPLOYMENT OF THE AIRBAGS IN MY CAR OR IN THE CAR I STRUCK. WHEN I WAS FINALLY ABLE TO MOVE, I GOT OUT OF THE CAR CAREFULLY AS IT WAS BALANCED ON TOP OF THE BUSHES WITH SOME OF THE WHEELS IN THE AIR. THE OWNER OF THE VW BEETLE ALSO CAME OUT ASKED IF I WAS OK. FORTUNATELY, I AM PHYSICALLY OK, JUST VERY SHAKEN AND TRAUMATIZED BY THE ENTIRE INCIDENT WHICH HAD LASTED NO MORE THAN SECONDS. THE NEXT 6 HOURS WERE SPENT CALLING MY INSURANCE, AAA FOR EMERGENCY TOWING, RENTAL CARS, ETC. BY MID-AFTERNOON OF FEBRUARY 12, 2020, I WAS INFORMED BY THE SERVICE DEPARTMENT OF JAGUAR SAN DIEGO THAT MY I-PACE CHECKED OUT OK AND ALL SOFTWARE UPDATES ARE CURRENT!
3/16/2020
SERVICE BRAKES
14 Reports6% of totalPreviewing the first 2 complaint summaries.
SINCE I PURCHASED JAGUAR I-PACE I BEEN HAVING BATTER FAULT ISSUES WHICH NOW STANDARD ME WITH THE VEHICLE. I RECEIVE BATTERY FAULT ERRORS AND THE CAR STOPS WORKING. THE CAR STAYS ON BUT WHEN YOU PUT THE CAR IN DRIVE OR REVERSE AND HIT THE GAS PEDAL NOTHING HAPPENS. ITS VERY DANGEROUS AS THE CAR SHOULD NOT JUST STOP FROM DRIVING WHEN YOU HIT THE GAS. WHEN THIS HAPPENS THE CAR IS WORKING IN TERMS OF AIR CONDITION, STEERING WHEEL ETC.... ALSO THERE IS CONSTANT ERRORS WHEN IT COMES TO BLIND SPOT ALERT. THE VEHICLE TELLS YOU THEY ARE DISABLED, IF YOU RESTART THE VEHICLE IT RESENTS BUT COMES BACK. ALSO THE DASHBOARD SOMETIMES JUST GOES BLANK AND WILL COME BACK A FEW MINUTES LATER. ITS SCARY AS YOU SUDDENLY DONT KNOW HOW FAST YOUR GOING OR WHAT IS GOING ON TILL THE SCREEN COMES BACK FEW SECONDS LATER. THE VEHICLE HAS BEEN AT THE DEALER FEW TIMES BUT STILL HAVING THE SAME ISSUE. ITS CURRENTLY AT THE DEALER AGAIN TO BE FIXED. THIS VEHICLE IS 100% ELECTRIC AND I'M ATTACHING SOME PICTURES OF THE ERRORS.
8/19/2019
MY 4-MONTH-OLD CAR'S BRAKES FAILED TO OPERATE WHILE TRAVELING AT 60MPH IN THE FAST LANE OF THE FREEWAY. FORTUNATELY I WAS ABLE TO TURN ON HAZARD LIGHTS AND COAST ACROSS THE FREEWAY TO THE HARD SHOULDER WHERE THE CAR ROLLED TO A STOP. THE PROBLEMS BEGAN EARLIER IN THE DAY WHEN THE CAR REPORTED "REDUCED BRAKE PEDAL FEEL, OK TO DRIVE WITH CAUTION. LATER IN THE DAY A MESSAGE REPORTED "ASPC NOT AVAILABLE." AT THIS POINT I CALLED THE DEALERSHIP WHO ADVISED US TO BRING IT IN THE NEXT DAY. SOME TIME AFTER THIS ALERT WE RECEIVED A SERIES OF RAPID MESSAGES - "TRACTION CONTROL OFFLINE" "EMERGENCY BRAKING ASSIST OFFLINE - OK TO DRIVE WITH CAUTION" AND SEVERAL OTHERS WHICH I DON'T RECALL. THE FINAL WARNING WAS "GEAR BOX FAULT" - AT THIS POINT I THOUGHT IT WISE TO PULL OVER, BUT WHEN I TRIED TO USE THE BRAKES THERE WAS NO RESPONSE AT ALL. JUST A GRINDING, CRUNCHING FEELING UNDER THE BRAKE PEDAL. I TURNED ON HAZARD LIGHTS AND COASTED TO THE RIGHT LANE THROUGH FAST-MOVING TRAFFIC, AND THEN ONTO THE HARD SHOULDER. I BELIEVE THE REGENERATIVE BRAKING SYSTEM WAS WORKING AND THIS MANAGED TO SLOW THE VEHICLE TO A STOP. ON THE HARD SHOULDER I TURNED THE CAR OFF AND THEN ON AGAIN, BUT THE BRAKE PEDAL STILL HAD A GRINDING, CRUNCHING FEELING AND WOULD NOT OPERATE. THE PARK/DRIVE/NEUTRAL BUTTONS JUST FLASHED IF YOU PRESSED THEM. I WAS IN THE CAR WITH TWO CHILDREN UNDER 6 AND MY WIFE. WE WERE VERY CONCERNED AS THERE WAS VERY LITTLE SPACE AT THE SIDE OF THE ROAD AND NO WAY TO GET OFF THE FREEWAY. WE PRESSED THE CAR'S SOS BUTTON AND THE WOMAN ADVISED WE CALL 911 TO BE RESCUED BY THE POLICE. JAGUAR ROADSIDE ASSISTANCE SENT A TOW TRUCK TO TOW THE VEHICLE TO JAGUAR MONTEREY FOR REPAIR. A FEW DAYS LATER WE WERE TOLD THE CAR'S "POWER DISTRIBUTION BOX" HAD FAILED. THE CAR HAD NO OUTSTANDING RECALLS. WHEN PURCHASED IT HAD THE "ASPC NOT AVAILABLE" ERROR AND HAD TO GO BACK TO DEALER FOR REPAIR.
11/30/2019
POWER TRAIN
14 Reports6% of totalPreviewing the first 2 complaint summaries.
ON THREE SEPARATE OCCASIONS, TWO WITH MY WIFE, AND ONCE WITH ME, THE CAR SUDDENLY ACCELERATED AS IF THE ACCELERATOR WAS DEPRESSED TO THE FLOOR EVEN THOUGH OUR FEET WERE NO ON THE ACCELERATOR. WITH MY WIFE DRIVING, SHE WAS PULLING INTO PARKING SPACES GOING 5MPH OR SLOWER. I WAS COASTING DOWNHILL AT 40MPG WHEN THE CAR ACCELERATED AND THE BRAKES DID NOT RESPOND. WE REPORTED EACH INCIDENT TO THE DEALER WHO SAID THEY RELAYED THE INFORMATION TO JAGUAR TECHNICAL SUPPORT. IN ALL CASES JAGUAR SAID THEY COULD NOT FIND ANYTHING WRONG WITH THE CAR AND WANT US TO CONTINUE TO DRIVE IT. THE LAST TIME THEY ASKED THE DEALERSHIP TO DRIVE THE CAR FOR 100 MILES. WE ARE NOW AFRAID TO DRIVE THE CAR FOR FEAR WE WILL HIT AND INJURE SOME INNOCENT PARTY OR HARM OUR SELVES.
12/26/2019
2195 MILES, AND ONLY DRIVING IT FOR 60 DAYS. THANKFULLY I WAS DRIVING SLOWLY, WHEN THE CAR'S BRAKES STOPPED WORKING, THE CAR STARTED SHUDDERING VIOLENTLY. WHEN FINALLY WAS ABLE TO STOP CAR, THE I-PACE WOULD NOT GO INTO OR OUT OF GEAR, AND THE EMERGENCY PARKING BRAKE WOULD NOT RELEASE. INCREDIBLY SCARY. I CAN ONLY IMAGINE IF I HAD BEEN DRIVING ON THE HIGHWAY WHEN THE BRAKES FAILED.
3/16/2020
ENGINE
8 Reports4% of totalPreviewing the first 2 complaint summaries.
ON THREE SEPARATE OCCASIONS, TWO WITH MY WIFE, AND ONCE WITH ME, THE CAR SUDDENLY ACCELERATED AS IF THE ACCELERATOR WAS DEPRESSED TO THE FLOOR EVEN THOUGH OUR FEET WERE NO ON THE ACCELERATOR. WITH MY WIFE DRIVING, SHE WAS PULLING INTO PARKING SPACES GOING 5MPH OR SLOWER. I WAS COASTING DOWNHILL AT 40MPG WHEN THE CAR ACCELERATED AND THE BRAKES DID NOT RESPOND. WE REPORTED EACH INCIDENT TO THE DEALER WHO SAID THEY RELAYED THE INFORMATION TO JAGUAR TECHNICAL SUPPORT. IN ALL CASES JAGUAR SAID THEY COULD NOT FIND ANYTHING WRONG WITH THE CAR AND WANT US TO CONTINUE TO DRIVE IT. THE LAST TIME THEY ASKED THE DEALERSHIP TO DRIVE THE CAR FOR 100 MILES. WE ARE NOW AFRAID TO DRIVE THE CAR FOR FEAR WE WILL HIT AND INJURE SOME INNOCENT PARTY OR HARM OUR SELVES.
12/26/2019
My car is a full electric Jaguar In the dashboard has a display telling me Battery default drive with caution The car was charging up to 70% of battery According to the owners handbook Do not charged in the garage About January I got a recalls on the battery I took the car to the dealership about a month latter I got my car back About a month later same thing last time was in March for the same issue and my car still sitting in the dealership
7/17/2024
STEERING
4 Reports2% of totalPreviewing the first 2 complaint summaries.
35mph limit road, moderate traffic, speed of 30-35mph suddenly car shows an error message on screen with regards to electrical fault of traction battery and reduced feel of brakes. On a contrary, brakes became extremely hard and unresponsive (zero braking efficiency) - car moving 30mph, no change in forward motion (minor jitter on the steering wheel), barely managed to change lane to avoid collision. If right lane would be occupied, that would be a certain collision with a car in front of me as I would have no place to bring the car to safety. Brake message cleared when the car stopped.
2/18/2022
See attached document for complaint.
10/18/2024
FORWARD COLLISION AVOIDANCE: WARNINGS
3 Reports1% of totalPreviewing the first 2 complaint summaries.
AS WE WERE ON OUR WAY TO JAGUAR DEALERSHIP, ODDLY ENOUGH, AFTER WE RECEIVED AN UPDATE 2 DAYS AGO, THE FRONT COLLISION ALARMS GO OFF WITH NO VEHICLE IN FRONT OR SIDE OF THE VEHICLE. IT DID THIS 3 TIMES JUST ON THE WAY TO DEALERSHIP. THE VEHICLE WAS IN MOTION ON THE CITY ROAD . NO OTHER VEHICLES NEAR VEHICLE TO THE FRONT BACK OR SIDES.
2/5/2021
I have had issues with this car in terms of the various batteries. some of this has caused other issues with other components such as the brakes. I was driving last week on the freeway when my traction battery light came on and the brakes basically stopped working (Its was hard to press the brake pedal). The when i start it it again everything working fine. I took it to the dealer and notified jaguar only to find out a buyback program is in place so I started it. I find it interesting that Jaguar had never contacted me regarding this buyback and I only found out about it when I did my own research. Very scary to think of. So now I have my car back and it is only able to charge up to 80% of the capacity which does not work and I am also very scared to drive this vehicle around. I am now going through the jaguar buyback process but it is slow and in the meantime I have nothing to drive. They know the car is a lemon and they have agreed to buyback so why is it taking soo much time?
1/2/2025
TIRES
1 Report0% of totalPreviewing the first 1 complaint summaries.
HUGE SIDEWALL SPLIT WHILE FREEWAY DRIVING. SUDDEN LOSS OF PRESSURE. NO NOTICEABLE IMPACT PRIOR TO EVENT.
6/4/2019
ELECTRONIC STABILITY CONTROL (ESC)
1 Report0% of totalPreviewing the first 1 complaint summaries.
MY 4-MONTH-OLD CAR'S BRAKES FAILED TO OPERATE WHILE TRAVELING AT 60MPH IN THE FAST LANE OF THE FREEWAY. FORTUNATELY I WAS ABLE TO TURN ON HAZARD LIGHTS AND COAST ACROSS THE FREEWAY TO THE HARD SHOULDER WHERE THE CAR ROLLED TO A STOP. THE PROBLEMS BEGAN EARLIER IN THE DAY WHEN THE CAR REPORTED "REDUCED BRAKE PEDAL FEEL, OK TO DRIVE WITH CAUTION. LATER IN THE DAY A MESSAGE REPORTED "ASPC NOT AVAILABLE." AT THIS POINT I CALLED THE DEALERSHIP WHO ADVISED US TO BRING IT IN THE NEXT DAY. SOME TIME AFTER THIS ALERT WE RECEIVED A SERIES OF RAPID MESSAGES - "TRACTION CONTROL OFFLINE" "EMERGENCY BRAKING ASSIST OFFLINE - OK TO DRIVE WITH CAUTION" AND SEVERAL OTHERS WHICH I DON'T RECALL. THE FINAL WARNING WAS "GEAR BOX FAULT" - AT THIS POINT I THOUGHT IT WISE TO PULL OVER, BUT WHEN I TRIED TO USE THE BRAKES THERE WAS NO RESPONSE AT ALL. JUST A GRINDING, CRUNCHING FEELING UNDER THE BRAKE PEDAL. I TURNED ON HAZARD LIGHTS AND COASTED TO THE RIGHT LANE THROUGH FAST-MOVING TRAFFIC, AND THEN ONTO THE HARD SHOULDER. I BELIEVE THE REGENERATIVE BRAKING SYSTEM WAS WORKING AND THIS MANAGED TO SLOW THE VEHICLE TO A STOP. ON THE HARD SHOULDER I TURNED THE CAR OFF AND THEN ON AGAIN, BUT THE BRAKE PEDAL STILL HAD A GRINDING, CRUNCHING FEELING AND WOULD NOT OPERATE. THE PARK/DRIVE/NEUTRAL BUTTONS JUST FLASHED IF YOU PRESSED THEM. I WAS IN THE CAR WITH TWO CHILDREN UNDER 6 AND MY WIFE. WE WERE VERY CONCERNED AS THERE WAS VERY LITTLE SPACE AT THE SIDE OF THE ROAD AND NO WAY TO GET OFF THE FREEWAY. WE PRESSED THE CAR'S SOS BUTTON AND THE WOMAN ADVISED WE CALL 911 TO BE RESCUED BY THE POLICE. JAGUAR ROADSIDE ASSISTANCE SENT A TOW TRUCK TO TOW THE VEHICLE TO JAGUAR MONTEREY FOR REPAIR. A FEW DAYS LATER WE WERE TOLD THE CAR'S "POWER DISTRIBUTION BOX" HAD FAILED. THE CAR HAD NO OUTSTANDING RECALLS. WHEN PURCHASED IT HAD THE "ASPC NOT AVAILABLE" ERROR AND HAD TO GO BACK TO DEALER FOR REPAIR.
11/30/2019
LANE DEPARTURE: BLIND SPOT DETECTION
1 Report0% of totalPreviewing the first 1 complaint summaries.
ELECTRIC SYSTEM DID NOT START (HAPPENS REPEATEDLY) BUT NOW GOT A WARNING THAT BRAKE FUNCTION WAS IMPAIRED. ATTEMPTING TO BACKUP DID NOT TRIGGER BACKUP CAMERA NOR WERE RCT SENSORS ACTIVATED. THE REAR TRAFFIC SENSORS NOT WORKING HAS HAPPENED MULTIPLE TIMES AND ONCE, IT SHOWED ALL CLEAR AND THEN SUDDENLY A CAR APPEARED IN THE BACKUP CAMERA. SENSORS NEVER WENT OFF AND IF I WASN'T PAYING ATTENTION, AN ACCIDENT WOULD HAVE OCCURRED. BLIND SPOT MONITORING HAS THE EXACT SAME CHALLENGE MULTIPLE TIMES WHEN ON THE HIGHWAY AND IS VERY UNRELIABLE. OF COURSE THAT'S TRUE FOR ALMOST THE ENTIRE ELECTRICAL SYSTEM IN THIS VEHICLE.
12/30/2020
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
1 Report0% of totalPreviewing the first 1 complaint summaries.
ELECTRIC SYSTEM DID NOT START (HAPPENS REPEATEDLY) BUT NOW GOT A WARNING THAT BRAKE FUNCTION WAS IMPAIRED. ATTEMPTING TO BACKUP DID NOT TRIGGER BACKUP CAMERA NOR WERE RCT SENSORS ACTIVATED. THE REAR TRAFFIC SENSORS NOT WORKING HAS HAPPENED MULTIPLE TIMES AND ONCE, IT SHOWED ALL CLEAR AND THEN SUDDENLY A CAR APPEARED IN THE BACKUP CAMERA. SENSORS NEVER WENT OFF AND IF I WASN'T PAYING ATTENTION, AN ACCIDENT WOULD HAVE OCCURRED. BLIND SPOT MONITORING HAS THE EXACT SAME CHALLENGE MULTIPLE TIMES WHEN ON THE HIGHWAY AND IS VERY UNRELIABLE. OF COURSE THAT'S TRUE FOR ALMOST THE ENTIRE ELECTRICAL SYSTEM IN THIS VEHICLE.
12/30/2020
LANE DEPARTURE: WARNING
1 Report0% of totalPreviewing the first 1 complaint summaries.
AS WE WERE ON OUR WAY TO JAGUAR DEALERSHIP, ODDLY ENOUGH, AFTER WE RECEIVED AN UPDATE 2 DAYS AGO, THE FRONT COLLISION ALARMS GO OFF WITH NO VEHICLE IN FRONT OR SIDE OF THE VEHICLE. IT DID THIS 3 TIMES JUST ON THE WAY TO DEALERSHIP. THE VEHICLE WAS IN MOTION ON THE CITY ROAD . NO OTHER VEHICLES NEAR VEHICLE TO THE FRONT BACK OR SIDES.
2/5/2021
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
1 Report0% of totalPreviewing the first 1 complaint summaries.
The BCCM in a high number of 2019 Jaguar iPace cars are going bad. The BCCM is the main charging component of the vehicle that controls the electrical system and creates a huge hazard and series of malfunctions when it goes bad. It renders the car immobile and you can not charge it. The dealerships and Jaguar North America refuse to recognize this. There is a significant backorder of these parts because of this issue and the dealership mentioned to me that they see this issue ALL THE TIME. Jaguar should be recalling this part for those of us, like myself, whose car is out of warranty.
11/3/2022
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
1 Report0% of totalPreviewing the first 1 complaint summaries.
The contact owns a 2019 Jaguar I-Pace. The contact stated that the battery failed to charge above 72%. The vehicle was taken to the dealer where it was diagnosed with a faulty battery and that the battery needed to be replaced. The vehicle was not repaired. The dealer submitted a technical ticket to the manufacturer; however, the contact had not received a response since December 2023. The contact researched online and discovered NHTSA Campaign Number: 24V183000 (Electrical System) however, the VIN was not included in the recall. The manufacturer was made aware of the failure and the contact was advised to report the failure to the NHTSA Hotline. The failure mileage was approximately 20,000.
5/14/2024
SERVICE BRAKES, HYDRAULIC
1 Report0% of totalPreviewing the first 1 complaint summaries.
The contact owns a 2019 Jaguar I-Pace. The contact stated while driving at various speeds and depressing the brake pedal, the brake pedal felt significantly hard and the vehicle hesitated to respond, causing the braking distance to be extended. The message "Okay to Drive with Caution - Brake Pedal Feel Reduced" was displayed. The vehicle was taken to the dealer, where one of the 12-Volt battery was replaced; however, the failure recurred. The contact replaced the second 12-Volt battery; however, the failure persisted. Additionally, the contact stated that the vehicle was experiencing battery failure. The messages "Okay to Drive with Caution - Traction Battery Fault Detected" and "ASPC Not available" were displayed. The contact stated that the main battery was replaced. Additionally, the vehicle was taken to the dealer, where it was repaired under NHTSA Campaign Number: 23V369000 (Electrical System); however, the failure increased after the recall repair. The contact stated while driving 25 MPH, the front drive motor failed to shift into gear, causing the vehicle to stall. The message "Gear Box Failure" was displayed. The contact was unable to pull to the side of the road. The vehicle was towed to the dealer, where it was diagnosed that the drive motor and pawl actuator harness had failed and needed to be replaced. The parts were replaced. The contact also stated that water had leaked onto the dashboard through the windshield. The dealer replaced the windshield and the head display. The contact stated the brake failure had been recurring intermittently while driving. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 38,000.
8/28/2024
STRUCTURE
1 Report0% of totalPreviewing the first 1 complaint summaries.
The contact owns a 2019 Jaguar I-Pace. The contact stated while driving at various speeds and depressing the brake pedal, the brake pedal felt significantly hard and the vehicle hesitated to respond, causing the braking distance to be extended. The message "Okay to Drive with Caution - Brake Pedal Feel Reduced" was displayed. The vehicle was taken to the dealer, where one of the 12-Volt battery was replaced; however, the failure recurred. The contact replaced the second 12-Volt battery; however, the failure persisted. Additionally, the contact stated that the vehicle was experiencing battery failure. The messages "Okay to Drive with Caution - Traction Battery Fault Detected" and "ASPC Not available" were displayed. The contact stated that the main battery was replaced. Additionally, the vehicle was taken to the dealer, where it was repaired under NHTSA Campaign Number: 23V369000 (Electrical System); however, the failure increased after the recall repair. The contact stated while driving 25 MPH, the front drive motor failed to shift into gear, causing the vehicle to stall. The message "Gear Box Failure" was displayed. The contact was unable to pull to the side of the road. The vehicle was towed to the dealer, where it was diagnosed that the drive motor and pawl actuator harness had failed and needed to be replaced. The parts were replaced. The contact also stated that water had leaked onto the dashboard through the windshield. The dealer replaced the windshield and the head display. The contact stated the brake failure had been recurring intermittently while driving. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 38,000.
8/28/2024
VEHICLE SPEED CONTROL
1 Report0% of totalPreviewing the first 1 complaint summaries.
My car has failed while driving four different times. Each time I am driving on a busy road, I get a "traction battery fault" warning, then the vehicle loses the ability to drive and completely shuts down. Each time leaving me and my family stranded in the middle of the road. These events have happened on 10/1/2023; 4/1/2024; 7/16/2024; and 12/20/2024. My car is still in the shop undiagnosed from the 12/20/2024 incident today 1/20/2025. A month. I have had to pay for battery replacements, rentals, towing, etc. now well past $10,000.
1/20/2025
LANE DEPARTURE: ASSIST
1 Report0% of totalPreviewing the first 1 complaint summaries.
Consistent faulty battery warning back in the winter. Recently the brake pedal warning comes up very often, brake also feels like I need to apply more pressure when stopping. The lane assist also always gives me a warning light saying to drive with care.
6/5/2025
Data and Methodology
Scores are derived from NHTSA recalls and owner complaints, normalized by vehicle segment averages.
What are the most common owner complaints for the 2019 Jaguar I-PACE?
Are complaints about the 2019 Jaguar I-PACE a serious warning sign?
How should buyers use complaint data for the 2019 Jaguar I-PACE?
Are complaints about the 2019 Jaguar I-PACE severe?
Complaint list entries are sourced from owner-submitted NHTSA ODI records.
Jaguar I-PACE: How should complaint data influence buying decisions?
Carfocal links complaint data directly to recall and maintenance routes for the same model year.
- Complaint entries
- 218
- Top-topic view
- 5 grouped topics shown
- Primary source
- NHTSA ODI owner complaint records
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