2020 Hyundai Tucson Owner Complaints

SERVICE RECALL 195 FOR ABS SYSTEM AND POTENTIAL FIRE HAZARD. HYUNDAI SAYS NOT TO DRIVE BECAUSE OF SAFETY RISK AND THAT PARTS ARE NOT AVAILABLE NATIONWIDE. APPARENTLY THIS IS ONLY FOR EXISTING CARS IF YOU BUY NEW THEY WILL FIX THE PROBLEM AND HAVE PARTS AVAILABLE IMMEDIATELY. HOW IS THAT POSSIBLE?

1/2/2021

These vehicles I been noticing looks like they having issues with their staters or something I been seeing on Youtube everyone having same issue like I'm where on cold days you try to start the engine it just makes a clicking sound with a burning smell

1/29/2022

THE BACKUP CAMERA IS BLURRY AND FUZZY DURING THE DAY AND EVEN WORSE AT NIGHT. ALMOST USELESS AT NIGHT TIME. THE CAMERA SYSTEM IS SUPPOSED TO BE A SAFETY FEATURE BUT IT IS NOT VERY GOOD WHEN YOU CAN'T MAKE OUT OBJECTS AND THERE ISN'T A WARNING NOISE WHEN YOU ARE ABOUT TO BACK UP INTO SOMETHING. I HAVE TAKEN TO SERVICE DEPT AT DEALERSHIP 3 TIMES NOW AND THEY HAVE INSTALLED A NEW CAMERA AND IT IS STILL THE SAME AS THE FIRST ONE. I THINK HYUNDAI NEEDS TO GET A MUCH BETTER QUALITY CAMERA SYSTEM FOR THE 2020 HYUNDAI TUCSON ULTIMATES. I WAS AT WALMART 3 NIGHTS AGO BACKING OUT OF A PARKING SPACE AND DID NOT SEE THE LADY WALKING BEHIND MY CAR B/C THE CAMERA SYSTEM IS HORRIBLE AT NIGHT TIME.

3/3/2020

SUV HAS BEEN IN SHOP 4 TIMES DUE TO LOUD CRACKING POP NOISE COMING FROM PANORAMIC SUN ROOF. I KNOW THERE WAS A RECALL ON THIS EXACT ISSUE, THEN THE WINDOWS WOULD EXPLODE. APPARENTLY HYUNDAI HAS NOT FIXED THE PROBLEM, I AM AFRAID TO DRIVE THE CAR, AND WANT MY MONEY BACK OR A NEW CAR. SEE MY HYUNDAI DOCUMENTATION PAPER AS AN ATTACHMENT. SUV IS IN SHOP PRESENTLY #4 FOR SAME REASON. *TR

5/6/2020

I AM UNABLE TO SAFELY DRIVE MY NEW 2020 HYUNDAI TUCSON PURCHASED JULY 12, 2020, DUE TO A DANGEROUS RECALL. THERE IS NO SOLUTION AT THIS TIME AND IF THE ABS LIGHT COMES ON, I AM ADVISED TO PULL OVER, DISCONNECT THE BATTERY AND HAVE IT TOWED TO THE DEALERSHIP. ALSO, DO NOT PARK THE CAR INDOORS. I WAS PLANNING ON TAKING SOME ROAD TRIPS; THAT IS WHY I PURCHASED THE CAR. HYUNDAI ADVISED ME NOT TO TAKE A ROAD TRIP DUE TO THE PROBLEM. I THOUGHT THEY MIGHT GIVE ME A LOANER TILL THE SITUATION WAS RESOLVED BUT CUSTOMER SERVICE SAID "ONLY IF THE ABS LIGHT COMES ON". I ALSO NOTE THAT THEY HAVE DISCONTINUED THEIR ADS FOR THE TUCSON AND ARE STATING THAT THE KONA AND/OR SANTA FE MODELS ARE MORE RELIABLE AND SAFE. SO, HERE I AM WITHOUT A SAFE, RELIABLE CAR AND HYUNDAI WILL NOT DO ANYTHING TO HELP ME. WHAT CAN BE DONE?

9/18/2020

I WAS INFORMED OF A RECALL FOR THE ABS SYSTEM FOR MY HYUNDAI TUCSON 2020. I WAS DIRECTED TO THEIR WEBSITE TO SCHEDULE AN APPOINTMENT FOR SERVICE, WHICH I SCHEDULED AT HYUNDAI OF LONG ISLAND CITY IN NEW YORK. ONCE I ARRIVED AT MY SCHEDULED TIME FOR THIS SPECIFIC ISSUE AND AFTER WAITING 30 MINUTES TO EVEN SPEAK WITH A SERVICE REPRESENTATIVE, I WAS TOLD THERE IS A BACKORDER OF THE REQUIRED PARTS TO FIX THIS ISSUE AND IT MIGHT BE ANOTHER 2-3 WEEKS. I WAS TOLD I NEED TO CALL THEM TO CHECK IN TO SEE IF PARTS ARE IN. I FIND IT UNACCEPTABLE THAT I WAS ALLOWED TO MAKE AN APPOINTMENT FOR AN URGENT ISSUE, ONLY TO BE TOLD IT CAN'T BE FIXED. I SHOULD NOT HAVE TO CALL BACK SEVERAL TIMES IN THE FOLLOWING WEEKS TO KEEP ASKING IF THEIR PARTS ARE IN. I ALSO ASKED FOR A LOANER VEHICLE AND THEY SAID THEY DON'T HAVE ANY. I FIND THE HANDLING OF THIS IMPORTANT SAFETY RECALL TO BE NEGLIGENT AND IS PUTTING ME AT FURTHER RISK WHILE I WAIT FOR THE REQUIRED SAFETY REPAIRS. I HAVE ATTACHED A PHOTO OF THE RECALL NOTICE I RECEIVED IN THE MAIL. AS WELL AS SCREENSHOTS OF THE ONLINE SCHEDULING SERVICE.

11/18/2020

TL* THE CONTACT OWNS A 2020 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN THREE TIMES TO HOMESTEAD HYUNDAI GENESIS (111 S HOMESTEAD BLVD, HOMESTEAD, FL 33030) AND WAS INFORMED THE PART WAS NOT YET AVAILABLE. THE CONTACT WROTE A LETTER TO THE MANUFACTURER AND WAS INFORMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

11/20/2020

TL* THE CONTACT OWNS A 2020 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MILLENNIUM HILTON NEW YORK DOWNTOWN (55 CHURCH STREET, NEW YORK, NY 10007, (212) 693-2001) INFORMED THE CONTACT THAT THE REMEDY PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT NO REMEDY WAS AVAILABLE FOR THE RECALL REPAIR A CASE NUMBER WAS PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

11/25/2020

MY 2020 HYUNDAI TUCSON WAS PURCHASED NEW THIS YEAR FROM WEST HERR HYUNDAI I'M WILLIAMSVILLE NY. I WAS NOTIFIED OF A VEHICLE SAFETY RECALL RELATED TO ABS ISSUES IN SEPTEMBER 2020. I HAVE CONTACTED THE DEALER EVERY WEEK SENSE THEN, AND THEY CLAIM THEY ARE UNABLE TO COMPETE THE RECALL DUE TO A LACK OF PARTS. I BELIEVE THE DEALER IS NEGLIGENT IN ADDRESSING THIS ISSUE AND I WOULD APPRECIATE HELP GETTING THIS SAFETY ISSUE REMEDIED.

12/13/2020

RECALL #195 FIRE HAZARD DEALER SAID TO CALL BACK IN 3 WKS. TO SEE IF PARTS ARE AVAILABLE. (PARK AWAY FROM HOUSE. CAN CATCH FIRE. IN THAT CASE ITS NOT SAFE TO DRIVE. (BRAND NEW NOT AS IS.} SHOULD BE ELIGIBLE FOR LONER CAR .AND COMPENSATED FOR TIME I CANT USE CAR.

1/20/2021

THE BACKUP CAMERA IS BLURRY AND FUZZY DURING THE DAY AND EVEN WORSE AT NIGHT. ALMOST USELESS AT NIGHT TIME. THE CAMERA SYSTEM IS SUPPOSED TO BE A SAFETY FEATURE BUT IT IS NOT VERY GOOD WHEN YOU CAN'T MAKE OUT OBJECTS AND THERE ISN'T A WARNING NOISE WHEN YOU ARE ABOUT TO BACK UP INTO SOMETHING. I HAVE TAKEN TO SERVICE DEPT AT DEALERSHIP 3 TIMES NOW AND THEY HAVE INSTALLED A NEW CAMERA AND IT IS STILL THE SAME AS THE FIRST ONE. I THINK HYUNDAI NEEDS TO GET A MUCH BETTER QUALITY CAMERA SYSTEM FOR THE 2020 HYUNDAI TUCSON ULTIMATES. I WAS AT WALMART 3 NIGHTS AGO BACKING OUT OF A PARKING SPACE AND DID NOT SEE THE LADY WALKING BEHIND MY CAR B/C THE CAMERA SYSTEM IS HORRIBLE AT NIGHT TIME.

3/3/2020

THE BACK UP CAMERA IS FUZZY AND BLURRY. IT'S HARD TO SEE THROUGH THE CAMERA TO USE IT BACKING UP IN SPOT THAT I REALLY NEED IT. WHEN IT'S DARK ITS WORSE. THE BACK UP CAMERA DOES NOT MAKE THE WARNING NOISE IT SHOULD. I HAVE CAME VERY CLOSE TO HITTING 2 PARKED CARS AND 1 PERSON WHILE BACKING UP. I HAVE MADE 2 PAYMENTS ON THE TUCSON. IT'S NOT EVEN DUE FOR THE FIRST OIL CHANGE. IT HAS AROUND 2,000 MILES ON IT.

1/28/2021

Proceeding with flow of traffic, Southbound on a 2 lane st, I was in the curb lane. A truck exiting interstate ran through, at approx 50-60 MPH, a red light. Initial contact was made on passenger side front and rear door. He continued to push my car, and I turned the wheel to the right to avoid left lane traffic (as they couldn't move becuase of guard rail facing East) and he gunned it and pushed me into a concrete the guard rail at about 15-25 mph. The car was stuck in drive, it couldn't be put into any other gear.▪︎There were no airbag deployment at all▪︎I've missed worked since 2/11. I have severe left side injuries-neck, shoulder, upper/lower arm, wrist, and left hand, upper back pain, lower back pain, pain down the back of my legs, right shoulder pain, concussion, numbness, tingling in fingers, back, and feet. Labored breathing, bruising, headache, some loss of mobility, in constant pain, panic attacks/anxiety, under care of pulmonologist, family dr., physical therapist, chiropractor (as of now), insurance company towed car to their facility to get estimate. They have the car in their possession and the only ones to do any inspection at this point. THERE WERE ABSOLUTELY NO WARNING LIGHTS, MESSAGES, NOISES, NO WARNINGS ON BLUELINK APP, NOTHING THAT WOULD GIVE ME ANY INDICATION THERE WERE ISSUES WITH TRANSMISSION (GEAR STUCK IN DRIVE) OR AIRBAG MALFUNCTIONS.

2/24/2022

Since mid to late December 2021 the Airbag light has come on roughly 4 to 6 or more times. The last time currently was 05/07/2022 after having had the "code cleared and a reset" done at the dealership of purchase. This reset took place at 10:27 am and the light came on again at 1:57 pm. The cost to me was $175.00. I feel this poses a safety concern though I was told "most likely the airbag would fail to go off".

5/16/2022

WHEN SITTING AT A STOP LIGHT, WITH THE CAR IN DRIVE, THE VEHICLE STARTS TO LURCH MULTIPLE TIMES. IT FEELS AS IF SOMEONE BEHIND ME IS TAPPING MY REAR BUMPER. I HAVE TAKEN IT EARNHARDT HYUNDAI IN NORTH SCOTTSDALE, ARIZONA THREE TIMES. THEY CANNOT FIND OUT WHAT THE PROBLEM IS. THE CAR IS NEW WITH ONLY 6400 MILES ON IT.

11/14/2020

TL* THE CONTACT OWNS A 2020 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE INTERMITTENTLY STALLED WHILE DEPRESSING THE ACCELERATOR PEDAL WITHOUT WARNING. THE CONTACT STATED THAT AFTER THE VEHICLE STALLED THE VEHICLE THEN STARTED TO ACCELERATE AND RESUME NORMAL OPERATION. THE CONTACT HAD TAKEN THE VEHICLE TO COCONUT CREEK HYUNDAI (4960 N STATE RD 7, COCONUT CREEK, FL 33073) WHERE THEY INSPECTED THE VEHICLE AND WERE UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 5,200.

3/15/2021

Hyundai Tucson Sport 2020, this happens always, while driving in the highway, long distance the forward collision warning activates (no cars in front of me or any objects) and the SUV make a sudden stop and it sound a loud scary noise, then I have to park, turn it off and then start the SUV again because the rpm starts going up. This is a safety hazard, luckily no one was behind me or I could get hit in the middle of the highway. I took the SUV to the Hyundai dealership where I bought it in San Juan, Kennedy, but they said they didn’t find anything. I took it then to the Hyundai dealership in Caguas, P.R. to have it check and still waiting on a response. It’s been a year and still no one finds what’s the problem. I feel my life is at risk when driving in the highway.

12/9/2021

Both waning lights came on for lane assist and forward collision warning. I took the vehicle to the dealership. They said the camera was not working and I would have to pay $1700.00 to install a new one. It appears there are 2 separate cameras involved. I was asked if I struck anything. I did not and the camera in the grill is I damaged as is the forward collision camera in the rear view mirror. The paperwork I received from the dealer says “software error” I have not had the work done due to the cost. I was also told by the dealer that they are aware of other customers with the same problem.

11/11/2022

The vehicle is a 2020 Hyundai Tucson with AWD. Current mileage of the vehicle is 58,309. In the last 10K miles, there have had 4 separate instances of a sustained flashing check engine light that has put the car into limp mode. Since the first instance, a knock sensor, catalytic converter, and spark plug coil, among other things, have been replaced. However, the issues persist and have yet to be resolved. The engine continues to misfire, resulting in dangerous driving situations. Most recently (XXX) the car went into limp mode on an interstate highway where the vehicle was unable to accelerate and could not exceed 2000 RPMs. The code scanner read P1326 - Glow Relay Short Circuit. This was just a week after the vehicle was towed to McGovern Hyundai in Brockton, due to the car being in limp mode (XXX) and the vehicle was given a clean bill of health. I was told that there was no cause for concern and the code was cleared. I’m extremely concerned about this issue with the vehicle and don’t feel that it is safe to drive, especially when it loses power on the highway. The vehicle is insured, but has not been inspected by an insurer. Nor has the vehicle been inspected by police. The car has been inspected by the dealership, but that have not produced any findings. The car is certainly available for inspection upon request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

5/25/2024

Had for a year. 6 months ago, started sputtering, surging, slowing and dying on a regular basis. Have had it shop at Chapman used in Tucson, AZ and Lawley Hyundai in Sierra Vista Arizona 3 times. Chaan couldn't repair, so we went to Lawley. The mechanism there keep saying they cannot reproduce! The engine malfunctions 3-4 time during any drive we do. Has been going on for 6 months.

6/27/2024

RECEIVED RECALL 195 NOTICE PERTAINING TO ELECTRICAL SHORT IN ABS SYSTEM AND THAT VEHICLE SHOULD NOT BE PARKED IN GARAGE OR NEAR ANY STRUCTURES DO TO POTENTIAL FIRE. WENT TO DEALER FOR INSPECTION, WAS TOLD THAT PART WOULD BE IN AND REPLACED IN A WEEK TO TEN DAYS. THREE WEEKS LATER I NOW HAVE BEEN TOLD THAT HYUNDAII DOES NOT HAVE THE PART AVAILABLE. WAS TOLD PART MAY NOT BE AVAILABLE UNTIL THE FIRST QUARTER OF 2021. THIS IS HUGE DANGEROUS RECALL! I DO NOT FEEL SAFE IN THIS CAR BUT I AM STUCK PAYING FOR A DEFECTIVE VEHICLE. I ONLY HAVE 2,100 MILES ON THIS CAR. IT IS INEXCUSABLE THAT HYUNDAI DOES NOT HAVE THIS RECALL PART. MEANWHILE I HAVE TO KEEP PAYING FOR THIS DANGEROUS BRAND NEW CAR MONTHLY. I UNDERSTAND RECALLS UNFORTUNATELY HAPPEN BUT THIS CORPORATION SHOULD HAVE THE REPLACEMENT PARTS AVAILABLE.

12/7/2020

I WAS NOTIFIED IN SEPTEMBER OF 2020 THAT THERE WAS A RECALL TO INSTALL A FUSE KIT INTO THE ABS MODULE ELECTRICAL CIRCUIT AND UPDATE THE ABS SOFTWARE ON MY VEHICLE. IT IS NOW MARCH 2021 AND HYUNDAI STILL DOES NOT HAVE THE PARTS TO CORRECT THIS PROBLEM. SINCE THIS IS A FIRE HAZARD, I SEE THIS AS AN ISSUE THAT THEY NEED TO PROMPTLY CORRECT. 6 MONTHS IS TOO LONG TO BE WAITING WHEN THEY KNOW THERE IS A PROBLEM.

3/7/2021

For at least the last 60 days, the blind spot warning camera system will disengage while driving. Took the vehicle to the local dealer, who had the car for 2 days and could not determine the cause. They did discover it will disengage after driving the car for 18 miles. They have called Hyundai for assistance. So far, no information received back from Hyundai on how to correct this issue.

1/21/2022

Warning lights for Lane keeping, Blind Spot, ABS, Autohold, Foward collision systems came on and will not reset. Reports of this all over hyundai forums and owner fan pages (Facebook, etc). It can fool the driver into believing the car is about to be in an accident prompting panic response in drivers.

7/8/2023

While driving one evening, it was brought to my attention that my passenger brake light was remaining on, when I was not braking. A week later, both sides are on. This happens only if my headlights are on - automatically or if I manually turn my headlights on. The back center light will only come on when I high the brake pedals. Again, back brake lights on driver and passenger side remain on regardless of brake pedal is engaged.

4/30/2022

The left brake lights are on the vehicle remains on even when the brake is not pressed.

10/5/2022

Both waning lights came on for lane assist and forward collision warning. I took the vehicle to the dealership. They said the camera was not working and I would have to pay $1700.00 to install a new one. It appears there are 2 separate cameras involved. I was asked if I struck anything. I did not and the camera in the grill is I damaged as is the forward collision camera in the rear view mirror. The paperwork I received from the dealer says “software error” I have not had the work done due to the cost. I was also told by the dealer that they are aware of other customers with the same problem.

11/11/2022

While driving the vehicle suddenly started alarming indicating to check "Forward Collision Warning" followed by an alert to check "Lane Keeping Assistant." Immediately pulled off the road shut the vehicle off and checked the perimeter. No issues noted. Issue continues, while waiting for service from local dealers.

7/22/2024

Jan '22 - Reported check engine light had begun to turn off and back on when gas tank was low. Feb '22 At 19k miles catalytic convertor reported failed for code (P0420), 3 way catalyst, upper and lower gaskets, and manifold all needed to be replaced - took 4 days Aug'23 called to request service for check engine light because it was coming off and on over periods of time. Scheduled for Sep'23 Sep '23 service reports new cat quoted for code P0420, I was not verbally informed by service advisor. 16 Nov '23 driving home and car starts to shake and is slow to accelerate, check engine light started to flash, car enters limp mode, could not drive safely on highway and waited hours for a tow. Codes P0420(cat convertor), P1326 (Knock sensor) 25 Nov '23 picked up car, had catalytic convertor, manifold gasket, knock sensor replaced. Drove 27 miles and car check engine light begins flashing again (P1326) on freeway while merging. Car hesitates, starts to slow, had to merge over to shoulder from far left lane as car had no acceleration. I felt unsafe to exit vehicle being 9 months pregnant. Waited 2 hours for tow back to service dept the same day I picked up vehicle. 8 Feb '24- picked up car from service department. They performed engine combustion chamber cleaning and reported excessive cylinder wall scoring. Service advisor feels confident this fixed the problem. I feel unsafe driving a car that has left me stranded multiple times on busy highways and freeways, especially with children. The manufacturer keeps replacing parts and cannot seem to diagnose issue, they keep repairing problems caused by a major issue that has not been diagnosed.

2/10/2024

When driving this car it is hard to go to higher speed. Acceleration is a huge problem. Coming on to the highway I have to wait until there's no one approaching due to the fact that it takes about 40 seconds to a minute for the car to accelerate once it comes to a stop. When switching lanes it takes 40 to 60 seconds to accelerate as well. That's not safe. God forbid someone was speeding directly behind me I would absolutely be hit. It takes to long to accelerate and get out of the way. I was nearly hit by a semi truck due to this problem. Thank goodness the truck moved to the other lane because the Tuscon couldn't! Also the car won't allow you to close off the outside air while if the front or rear air function. So if I want to place air on the windshield I have to breathe in the air from the person in front tailpipe. That's crazy. This is the first car I've had that did this. It's disgusting especially living in ny why should I have to breathe in that toxin. Also I can not find the third seat belt for the passengers in the back. The car is suppose to be a five passenger car however only four can safely be seated.

8/9/2024

WAS GETTING ON ENTRANCE RAMP TO INTERSTATE (180 CURVE RAMP) 35 NORTH BOUND FROM ROBINSON WHEN ORANGE ELECTRIC POWER STEERING (EPS) WARNING LIGHT CAME ON.WHEN I WAS ABOUT 90 DEGREES INTO THE TURN. SHORTLY AFTER RED EPS CAME ON. POWER STEERING BECAME NON EXISTENT. I EXITED I-35 AT INDIAN HILLS AND TURNED THE POWER OFF ONCE I GOT TO SIDE OF ROAD. STEERING BECAME NORMAL AFTER RESTART AND ALL WARNING LIGHTS WERE OFF. VEHICLE HAS AROUND 400 MILES. I DON'T THINK MY WIFE WOULD HAD THE STRENGTH TO TURN THE WHEEL AND I CONSIDER THIS INCIDENT WOULD HAVE BEEN EXTREMELY DANGEROUS FOR HER,

8/10/2020

2020 Hyundai Tuscon May I have had numerous incidents where my stereo navigation screen goes black, and then instantly comes back. This happens frequently; whether or not my phone is plugged in. I have stopped plugging my phone into the car. May 1, 2024 As I was backing into my garage this afternoon I started the turn to get into my driveway. I turned the steering wheel tight and it seemed to lock up just like the car had turned itself off. My vehicles main screen went blank along with the stereo navigation. May 16 2024 As I backed into my driveway and straightened my steering wheel position to get into the garage the vehicle screen went black along with the navigation stereo screen I felt the steering wheel tug a little bit along with a knocking noise All lighting quickly came back and then the same exact thing happened again. I then finished backing in and turned the car off. May 18 My husband and I went to the market 1 mile away and as he was backing into the driveway at home the steering wheel locked up then the stereo navigation screen went black and we heard bumping sounds same as before. This happened numerous times in a row going in reverse and forward and we were able to get two videos. After we got the car parked in the garage we tried to open the back hatch to get the groceries out and we were unable to do so manually or with the key fob. At that time, we then noticed that the entire electrical system was down. I then sat in the front seat, tried to turn the car on and it was completely unresponsive. A few seconds later, we were able to open the back hatch along with turning the car on. At this point, we decided to have the car towed in as opposed to driving it in to have it looked at. We have videos of the issue as it happens. But cannot upload to your site

5/20/2024

I WAS DRIVING THEN I SMELLED SOMETHING, DIDN'T FIGURE OUT WHERE THE SMELL COME FROM AT FIRST, BUT WHEN I GOT HOME I REALIZED THAT MY REAR SEAT BURNED AND MELTED SO DEEP IT WAS UNBELIEVABLE JUST BECAUSE MY SEAT HEATER WAS ON FOR 2, 3 HOURS, IT WAS MELTED COMPLETELY. I TOOK IT TO DEALERSHIP THEY WERE SO SCARED THEY SAID THAT THEY HAVE NEVER SEEN SOMETHING LIKE THIS BEFORE, I WAS SO SCARED, WHY SEAT SHOULD BE BURNT BECAUSE THE SEAT HEATER IS ON!!!!! IT'S UNBELIEVABLE.

3/23/2021

I WAS DRIVING THEN I SMELLED SOMETHING, DIDN'T FIGURE OUT WHERE THE SMELL COME FROM AT FIRST, BUT WHEN I GOT HOME I REALIZED THAT MY REAR SEAT WAS BURNT AND MELTED SO DEEP IT WAS UNBELIEVABLE BECAUSE MY SEAT HEATER WAS ON, MY CAR COULD HAVE BEEN EXPLODED, IT WAS MELTED COMPLETELY. I TOOK IT TO DEALERSHIP THEY WERE SO SCARED THEY SAID THAT THEY HAVE NEVER SEEN SOMETHING LIKE THIS BEFORE, I WAS SO SCARED, WHY SEAT SHOULD BURN BECAUSE THE SEAT HEATER IS ON!!!!! IT'S UNBELIEVABLE. IMAGINE IT WAS A CAR SEAT ON IT OR A PARALYSIS PERSON WHO WAS SITTING THERE.

3/24/2021

MY WINDSHIELD CRACKED. THE VEHICLE WAS STATIONARY. NOTHING HIT IT. IT STARTED OUT AS A 5INCH LONG CRACK AND IS NOW 18INCHES. I CANT FEEL IT ON THE INSIDE, OR OUTSIDE OF THE GLASS. IT IS FROM THE INSIDE.

5/12/2021

I’ve owned this vehicle for a year and a half and have had to fix my windshield 3 times. 2 of those, including replacement. After only have the car for 2 months the windshield cracked. Then after I have had to replace it twice. I don’t know if it’s faulty design, but there have been lots of complaints of 2020 Hyundai windshields

1/24/2022

Peeling paint Paint started peeling away on hood, and now on roof. On a single drive to town about half the paint peeling from my roof. There’s also little bubble in various areas on the vehicle where the paint looks like it’s about to start coming off. Appears to be a manufacturer defect as they’ve had this same issue before with numerous models.

9/4/2022

Paint peeling and chips easily.

3/7/2024

from time to time, when stepping on the brakes the whole front end shakes . when this happended i took the 2020 tucson back to the dealer to be checked out. I was told there was nothing wrong with it. and i was just not use to abs. I"m not stupid. i've had many , many cars and suv'''s, trucks with abs. this made me mad. and guess what, it still locks up. i

2/20/2023

The rear self leveling shocks are worn out. The car bounces terribly and control is an issue. I have confirmation from the dealer that the shocks need to be replaced. There were no warnings that the parts were broken.

12/17/2025

When driving this car it is hard to go to higher speed. Acceleration is a huge problem. Coming on to the highway I have to wait until there's no one approaching due to the fact that it takes about 40 seconds to a minute for the car to accelerate once it comes to a stop. When switching lanes it takes 40 to 60 seconds to accelerate as well. That's not safe. God forbid someone was speeding directly behind me I would absolutely be hit. It takes to long to accelerate and get out of the way. I was nearly hit by a semi truck due to this problem. Thank goodness the truck moved to the other lane because the Tuscon couldn't! Also the car won't allow you to close off the outside air while if the front or rear air function. So if I want to place air on the windshield I have to breathe in the air from the person in front tailpipe. That's crazy. This is the first car I've had that did this. It's disgusting especially living in ny why should I have to breathe in that toxin. Also I can not find the third seat belt for the passengers in the back. The car is suppose to be a five passenger car however only four can safely be seated.

8/9/2024

The contact owns a 2020 Hyundai Tucson. The contact stated that upon starting the vehicle, the Brake Auto Hold was engaged unintendedly and failed to disengage upon pressing the button, which required the contact to turn off, restart, and drive the vehicle for some time for the Brake Auto Hold to disengage. The contact stated that the failure had been recurring. The contact stated that the infotainment system was inoperable. Additionally, the passenger's side rear seat belt failed to buckle as intended, and the passenger's side rear door handle fractured while the contact was opening the door. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 102,000.

11/13/2025

TL* THE CONTACT OWNS A 2020 HYUNDAI TUCSON. THE CONTACT STATED AFTER DRIVING IN INCLEMENT WEATHER, AND ATTEMPTING TO REVERSE, THE REAR VIEW CAMERA WAS OBSTRUCTED BY RAIN WATER MAKING IT DIFFICULT TO SEE OBJECTS BEHIND THE VEHICLE. THE CONTACT STATED THERE WAS NO PROTECTIVE COVER OR SHIELD ABOVE THE CAMERA. THE CONTACT CALLED TAMIAMI HYUNDAI (780 AIRPORT-PULLING RD, NAPLES, FL 34109, (239) 417-1222) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 50.

10/30/2020

THIS CAR HAS HAD AN ACTIVE RECALL FOR MONTHS, I HAVE TRIED TO GET THIS FIXED AND WHEN I MAKE AN APPOINTMENT TO GET THE CAR SERVICED THEY SAY THEY DON'T HAVE THE PARTS FOR THE RECALL AND DON'T KNOW WHEN THEY WILL GET IT. NOW I ALSO HAVE A WARNING ON THE DASHBOARD FOR AN ISSUE WITH TIRES AND CAN'T GET IN TO SEE THEM AS I HAD AN APPOINTMENT THEY CANCELED. AT THIS POINT I THINK THEIR MAINTENANCE PROGRAM IS FRAUDULENT AND SHOULD BE INVESTIGATED

3/23/2021

It happened on two different occasions but only when driving at high speed using the Cruise Control. Here is what happened. Driving on the Cruise Control I “Set” it to 70 mph. Driving on the two lane highway with both lanes blocked by other vehicles, I pressed the “brake” pedal. The car slowed down and I continued driving at a lower speed. When traffic in front of me cleared, I pressed the “Resume” button on Cruise Control. With no obstacles in front of me, my car was supposed to accelerate to the previously set speed of 70 mph. Instead, it was slowing down. When pressing the gas pedal the car was not accelerating. It felt like the car “lost power.” It felt like the automatic transmission shifted to a Neutral or may be the lowest gear. Pushing the gas pedal did not do anything and on both occasions I managed to steer the car to a road shoulder. It was a scary situation with heavy fast moving traffic on a narrow mountain highway. I stopped the car, then tried to go again. It would go very slow on, what felt like, the lowest gear without acceleration. I then stopped the car again and turned off the engine. Turning the ignition off resets the electronics and I was able to get back on the road. The car continued to drive normally on Cruise Control until the same happened again the next day. As I said, it happened on two different occasions. From there on I avoided pushing the “Resume” button on Cruise Control and I am afraid of using it from now on to avoid potential accidents. I consider this to be a life threatening malfunction and I reported it to Hyundai’s Customer Care. They opened the Case Number and suggested going to the nearest dealer. I took the car to the nearest dealer. They kept it for several days, drove 40 miles and, as I expected, were not able to replicate the problem. In my opinion, this problem needs to be analyzed by the engineers not a dealership's technician. Is speed a factor? Is temperature a factor? What is the factor?

2/27/2022

The contact's father owns a 2020 Hyundai Tucson. The contact's father stated that while driving at various speeds, the Forward Collision Avoidance message was displayed; however, there was no other vehicle nearby. The vehicle was taken to a local dealer, where it was diagnosed that an unknown sensor needed to be replaced; however, the contact's father was made aware that there was a backorder on the part. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 5,000.

12/13/2022

My vehicle was stolen due to not having an ignition immobilizer. There were no warning lights. Yes its a known issue

1/19/2023

The contact owns a 2020 Hyundai Tucson. The contact stated that the "Check Brake Light" message was displayed on the instrument panel, and the screen indicated that the rear brake light bulb was defective. The vehicle was initially taken to an independent mechanic where the brake light bulb was replaced; however, the failure recurred. The vehicle was then taken to a dealer where the contact was informed that the brake light bulb had failed because the bulb was an aftermarket part. The contact had the brake light bulb replaced with an authorized Hyundai part; however, that part also failed soon after the bulb was replaced. The manufacturer was notified of the failure and referred the contact back to the dealer for assistance. The vehicle was taken back to the dealer but was not yet repaired. The failure mileage was approximately 40,000.

8/13/2025

Was told by dealership that forward camera assist is not functioning, but could not tell me why it failed all of a sudden. No accidents. $1586 to repair because no longer under warranty. Vehicle is only 5 years old.

9/16/2025

The contact owns a 2020 Hyundai Tucson. The contact stated that upon starting the vehicle, the Brake Auto Hold was engaged unintendedly and failed to disengage upon pressing the button, which required the contact to turn off, restart, and drive the vehicle for some time for the Brake Auto Hold to disengage. The contact stated that the failure had been recurring. The contact stated that the infotainment system was inoperable. Additionally, the passenger's side rear seat belt failed to buckle as intended, and the passenger's side rear door handle fractured while the contact was opening the door. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 102,000.

11/13/2025