2018 Hyundai Tucson Owner Complaints

Complaint Summary
The 2018 Hyundai Tucson has 480 reported complaints.
- Top issues involve engine and power train.
Reliability Score
Reliability Score
Based on 480 complaints
Most Frequent Issues
ENGINE
209 43.5%
POWER TRAIN
92 19.2%
UNKNOWN OR OTHER
35 7.3%
ELECTRICAL SYSTEM
24 5%
SERVICE BRAKES
21 4.4%
Quick Insights
The top category is ENGINE, accounting for 43.5% of all complaints.
Owners have reported issues across 30 distinct vehicle systems.
Note: Complaint data reflects owner reports and may not always indicate a verified defect. Compare with Recalls and TSBs for a complete picture.
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What owners keep reporting on the 2018 Hyundai Tucson
The 2018 Hyundai Tucson has 480 owner complaints in this dataset. ENGINE is the most common complaint category, representing about 44% of the reports shown here.
Most common complaint categories
The top complaint groups for the 2018 Hyundai Tucson are ENGINE (209), POWER TRAIN (92), UNKNOWN OR OTHER (35).
Are these complaints a serious red flag?
Potentially. 308 complaint reports involve higher-attention systems like brakes, steering, engine, powertrain, fuel, suspension, airbags, or electrical components, which is enough to justify a focused inspection.
What should buyers inspect on a used 2018 Hyundai Tucson?
Start with the top complaint systems, compare them against the recall report, then inspect service records for evidence that those same areas were already repaired or monitored.
Detailed Complaint Log
Showing 22 of 22 systems
ENGINE
86 Reports34% of totalPreviewing the first 2 complaint summaries.
DELAYED ACCELERATION FROM STOP. VERY UNSAFE WHEN MAKING A LEFT HAND TURN AS IT WILL TAKE UP TO 10 SECONDS FOR THE CAR TO ACCELERATE. THIS HAPPENS OFTEN BUT NOT ALWAYS. I DO NOT FEEL SAFE DRIVING THIS CAR.
6/1/2018
THE VEHICLE SHUT OFF WHILE DRIVING ON THE HIGHWAY AND WOULD NOT START BACK UP.
6/4/2018
POWER TRAIN
58 Reports23% of totalPreviewing the first 2 complaint summaries.
DELAYED ACCELERATION FROM STOP. VERY UNSAFE WHEN MAKING A LEFT HAND TURN AS IT WILL TAKE UP TO 10 SECONDS FOR THE CAR TO ACCELERATE. THIS HAPPENS OFTEN BUT NOT ALWAYS. I DO NOT FEEL SAFE DRIVING THIS CAR.
6/1/2018
VEHICLE SEVERELY HESITATES TO ACCELERATE FROM A STOP WHILE IN TRAFFIC (GEAR SHIFT IS IN DRIVE POSITION). FAILS TO ACCELERATE WHEN MAKING LEFT TURNS TO AVOID ONCOMING TRAFFIC. PROBLEM PERSISTS REGARDLESS OF DRIVING MODE SELECTION.
9/3/2018
UNKNOWN OR OTHER
17 Reports7% of totalPreviewing the first 2 complaint summaries.
I HAVE BOUGHT THIS VEHICLE LAST YEAR. THERE IS A LOUD NOISE WHEN I TAKE OFF AFTER I HAVE STARTED THE CAR AND GO. I HAVE TAKEN IT IN THEY TOLD ME IT IS THE GEAR SHIFTER. [XXX]. THIS CAR HAS NO POWER WHEN YOU TAKE OFF AND THE BRAKES HAVE SQUEAKED SINCE DAY 2.I HAVE TAKEN IT IN AND THEY HAVE SCRAPED THE BRAKES 3 TIMES. I HAVE COMPLAINED AND THOUGHT IT WAS JUST ME UNTIL I HAVE READ MORE COMPLAINTS. THIS CAR NEEDS RECALLED OR YOU NEED TO GIVE PEOPLE THEIR MONEY BACK PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
8/4/2019
THE 2018 HYUNDAI TUCSON SEL HAS AN INTERMITTENT ISSUE WHEN ACCELERATING FROM A STOPPED POSITION. THE ENGINE WILL REV UP, BUT IDLE FORWARD FOR ABOUT 3-5 SECONDS, UNTIL THE VEHICLE GOES. THIS DOES NOT HAPPEN CONSISTENTLY. THE DEALERSHIP HAS RESET THE PROGRAMMING ON THE TRANSMISSION 2X. THERE ARE OTHER INDIVIDUALS ONLINE THAT ARE EXPERIENCING SIMILAR INTERMITTENT ISSUES WITH THEIR 2018 HYUNDAI TUCSON. IN JUNE 2019, I WAS ALMOST STRUCK BY A VEHICLE WHILE I WAS COMPLETING A LEFT HAND TURN ON GREEN WHEN AN ONCOMING VEHICLE DECIDED TO RUN THE LIGHT. THIS HAS HAPPENED NUMEROUS TIMES. ON 10/7/19 - I BROUGHT IT BACK TO THE DEALERSHIP AGAIN TO RIDE WITH A TECHNICIAN. DURING THE 30 MINUTES RIDE, I FELT LIKE I HAD REPLICATED THE ISSUE SLIGHTLY BUT THE MECHANIC ONLY ASKED ME WHAT KIND OF CAR I PREVIOUSLY DROVE. WHEN I CHECKED OUT OF THE DEALERSHIP, I ASKED FOR PAPERWORK TO DOCUMENT MY ENCOUNTER, EVEN IF THE MECHANIC CLAIMED IT WAS UNFOUNDED - BUT WAS NOT PROVIDED WITH ANY AND TOLD THAT THERE WAS NOTHING TO DOCUMENT.
11/1/2019
SERVICE BRAKES, HYDRAULIC
17 Reports7% of totalPreviewing the first 2 complaint summaries.
TL* THE CONTACT OWNS A 2018 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT SPOKE TO TEMECULA HYUNDAI (27430 YNEZ RD, TEMECULA, CA 92591, (951) 699-6807) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
1/12/2021
TL* THE CONTACT OWNS A 2018 HYUNDAI TUCSON. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED STEVENS CREEK HYUNDAI (4425 STEVENS CREEK BLVD, SANTA CLARA, CA 95051; (408) 249-1200) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
1/14/2021
SERVICE BRAKES
16 Reports6% of totalPreviewing the first 2 complaint summaries.
ONCE MY BRAND NEW TUCSON HIT 500 MILES ON IT, IT SUDDENLY UNINTENTIONALLY ACCELERATES WHILE MY FOOT IS ALREADY PRESSING FIRMLY ON THE BREAK PEDAL. THE FIRST TIME, IT HAPPENED AS I WAS APPROACHING THE PEAK OF A HILL. I WAS GOING 25 MPH. MY FOOT WAS ALREADY PRESSING ON THE BREAKS, ANTICIPATING THE DECLINE, WHEN MY CAR JOLTED FORWARD AND TOOK OFF. MY FOOT SLAMMED ON THE BREAKS EVEN HARDER, HOWEVER I WATCHED MY SPEEDOMETER HIT 40 MPH WHILE SIMALTANEOUSLY, MY RPM DECREASED TO 1... (YES, DOWN A HILL.) FOR ABOUT 5-7 SECONDS THE RPM AND SEPPDOMETER WOULD NOT INCREASE OR DECREASE ONCE HITTING 40 MPH AND 1 RPM. I HAD TO LEAN OVER THE WHEEL AND SLAM MY BREAKS TO THE FLOOR BEFORE I REGAINED CONTROL OF THE VEHICLE. ONCE THIS OCCURRED, THE CAR LAGGED, STRUGGLING TO ACCELERATE THROUGHOUT THE REMAINDER OF THE DRIVE (ALL FLAT ROADS). IT IS NOW DAY 5 OF EXPERIENCING THIS, AND IT NOW OCCURS MULTIPLE TIMES EVERY TIME THE VEHICLE IS IN MOTION, WHETHER BREAKS ARE BEING APPLIED PRIOR, OR NOT, REGARDLESS OF THE TYPE OF ROAD I AM ON (FLAT, HILL ETC.) I WAS EXITING A PARKING GARAGE THAT HAD A MEDIOCRE RAMP TO EXIT THE GARAGE. MY VEHICLE WAS GOING 12 MPH WHEN I TURNED RIGHT TO PROCEED DOWN THE RAMP. MY FOOT SLOWLY PRESSED THE BREAK PEDAL, AND MY VEHICLE ACCELERATED TO 28 MPH, AND MAINTAINED THAT SPEED FOR 3 SECONDS, BEFORE RESPONDING TO MY BREAKS. YES, MY FOOT HAD THE BREAKS PRESSED ALL THE WAY DOWN. ANOTHER EXAMPLE, YESTERDAY I WAS ON A FLAT ROAD DRIVING AT 27 MPH WHEN IT SUDDENLY ACCELERATED TO 45 MPH, AND THE RPM DROPPING SUDDENLY FROM 2, TO 1. AFTER A FEW SECONDS OF MY FOOT SLAMMED ON THE BREAKS I REGAINED CONTROL AND PULLED THE CAR OVER. I TURNED THE ENGINE OFF AND WAITED ABOUT 5 MINUTES. WHEN I TURNED IT BACK ON, AND BEGAN DRIVING (3 MINUTES LEFT IN MY DRIVE), THE CAR CONTINUED TO LAG, LUNGE FORWARD, AND COULD NOT REACH SPEEDS HIGHER THAN 30 MPH. THIS CAR IS BRAND NEW.
9/16/2018
I WAS PULLING INTO A PARKING SPOT IN A SHOPPING PARKING LOT AND STEPPED ON THE BRAKE TO STOP, BUT THE BRAKES FAILED AND THE CAR KEPT GOING AND WOULD NOT STOP, ULTIMATELY ROLLING UP OVER THE CURB ONTO THE GRASS AREA AND CRASHED INTO THE CONCRETE LIGHT POST. THE CAR WAS TOWED TO THE HYUNDAI DEALER IN LAGUNA NIGUEL CA 92677 949-485-3700 ( STEVE PACHECO ) SERVICE ADVISOR
12/9/2018
ELECTRICAL SYSTEM
15 Reports6% of totalPreviewing the first 2 complaint summaries.
AFTER ACQUIRING A LITTLE OVER A MONTH (1167 MILES ON IT) THIS CAR FAILED WHILE I WAS DRIVING ON A MAJOR HIGHWAY AND HAD TO NAVIGATE OVER 4 LANES FROM JUST MOMENTUM - COULD NOT USE MY CELLPHONE AS IT WAS TRYING TO SYNC TO THE CAR WHICH WAS NOW COMPLETELY DEAD. TOWED TO PURCHASING DEALER AND WAS DIAGNOSED AS BAD GROUND WIRE. I AM TERRIFIED TO DRIVE THIS CAR AGAIN, MY PASSENGER AND I COULD HAVE BEEN INJURED OR WORSE.
10/23/2018
A MONTH AGO MY ENGINE LIGHT STAYED ON AND DEALER SAID RODENTS HAD EATEN ELECTRICAL WIRES AND INSULATION UNDER THE HOOD COST OVER $600. TO FIX. TODAY SAME THING AND I OPENED THE HOOD TO FIND THE ENTIRE ENGINE AREA LITTERED WITH CHEWED WIRES AND INSULATION . THE SOY BASED WIRING COATING NEEDS A SAFETY RECALL,
8/17/2019
VEHICLE SPEED CONTROL
9 Reports4% of totalPreviewing the first 2 complaint summaries.
THE VEHICLE IS EXPERIENCING SEVERE INTERMITTENT FAILURES TO ACCELERATE. FAILURES OCCURR FROM A STOP AND WHILE IN MOTION. ALL GEAR LEVELS APPEAR TO BE AFFECTED. FAILURES WERE FIRST NOTICED AT APPROXIMATELY 7000 MILES.
8/26/2018
ONCE MY BRAND NEW TUCSON HIT 500 MILES ON IT, IT SUDDENLY UNINTENTIONALLY ACCELERATES WHILE MY FOOT IS ALREADY PRESSING FIRMLY ON THE BREAK PEDAL. THE FIRST TIME, IT HAPPENED AS I WAS APPROACHING THE PEAK OF A HILL. I WAS GOING 25 MPH. MY FOOT WAS ALREADY PRESSING ON THE BREAKS, ANTICIPATING THE DECLINE, WHEN MY CAR JOLTED FORWARD AND TOOK OFF. MY FOOT SLAMMED ON THE BREAKS EVEN HARDER, HOWEVER I WATCHED MY SPEEDOMETER HIT 40 MPH WHILE SIMALTANEOUSLY, MY RPM DECREASED TO 1... (YES, DOWN A HILL.) FOR ABOUT 5-7 SECONDS THE RPM AND SEPPDOMETER WOULD NOT INCREASE OR DECREASE ONCE HITTING 40 MPH AND 1 RPM. I HAD TO LEAN OVER THE WHEEL AND SLAM MY BREAKS TO THE FLOOR BEFORE I REGAINED CONTROL OF THE VEHICLE. ONCE THIS OCCURRED, THE CAR LAGGED, STRUGGLING TO ACCELERATE THROUGHOUT THE REMAINDER OF THE DRIVE (ALL FLAT ROADS). IT IS NOW DAY 5 OF EXPERIENCING THIS, AND IT NOW OCCURS MULTIPLE TIMES EVERY TIME THE VEHICLE IS IN MOTION, WHETHER BREAKS ARE BEING APPLIED PRIOR, OR NOT, REGARDLESS OF THE TYPE OF ROAD I AM ON (FLAT, HILL ETC.) I WAS EXITING A PARKING GARAGE THAT HAD A MEDIOCRE RAMP TO EXIT THE GARAGE. MY VEHICLE WAS GOING 12 MPH WHEN I TURNED RIGHT TO PROCEED DOWN THE RAMP. MY FOOT SLOWLY PRESSED THE BREAK PEDAL, AND MY VEHICLE ACCELERATED TO 28 MPH, AND MAINTAINED THAT SPEED FOR 3 SECONDS, BEFORE RESPONDING TO MY BREAKS. YES, MY FOOT HAD THE BREAKS PRESSED ALL THE WAY DOWN. ANOTHER EXAMPLE, YESTERDAY I WAS ON A FLAT ROAD DRIVING AT 27 MPH WHEN IT SUDDENLY ACCELERATED TO 45 MPH, AND THE RPM DROPPING SUDDENLY FROM 2, TO 1. AFTER A FEW SECONDS OF MY FOOT SLAMMED ON THE BREAKS I REGAINED CONTROL AND PULLED THE CAR OVER. I TURNED THE ENGINE OFF AND WAITED ABOUT 5 MINUTES. WHEN I TURNED IT BACK ON, AND BEGAN DRIVING (3 MINUTES LEFT IN MY DRIVE), THE CAR CONTINUED TO LAG, LUNGE FORWARD, AND COULD NOT REACH SPEEDS HIGHER THAN 30 MPH. THIS CAR IS BRAND NEW.
9/16/2018
FUEL/PROPULSION SYSTEM
8 Reports3% of totalPreviewing the first 2 complaint summaries.
THE VEHICLE SHUT OFF WHILE DRIVING ON THE HIGHWAY AND WOULD NOT START BACK UP.
6/4/2018
AROUND 1500 ,ILES THE CAR STARTED TO EITHER STALL COMPLETELY OR "JUMP" FORWARD IN AL DRIVEMODES, TOOK TO DEALERSHIP , THEY SAID IT HAS TO DO WITH TRANSMISSION BEING ESSENTIALLY A STANDARD. THEY TOLD US THEY RESET THE COMPUTER AND IT NEEDS THIS OCCASIONALLY. REALLY NEVER HEARD OF THAT. OUR GASMILEAGE IS ALSO CONSTANLTY GOING DOWN. NOT HAPPY WITH THE CONSTANT SUDDEN ACCELERTION ESPECIALLY WHEN MERGING ONTO INTERSTATES. BOUGHT THIS THING BRAND NEW FEB 2018.
10/21/2018
EXTERIOR LIGHTING
5 Reports2% of totalPreviewing the first 2 complaint summaries.
BOUGHT THE CAR NEW FROM DEALER THIS PAST MAY. CAR IS EQUIPPED WITH HIGH INTENSITY DISCHARGE HEADLIGHTS WITH DYNAMIC BENDING LIGHT. WE HAVE NOT DONE MUCH NIGHT DRIVING UNTIL RECENTLY WE DROVE ON THE OPEN HIGHWAY WHERE THERE WASN'T MUCH SURROUNDING LIGHT. WHEN TURNING AROUND A CURVE IN THE HIGHWAY THERE WAS A BLACK BAND ACROSS THE PAVEMENT APPROXIMATELY 100 FEET IN FRONT OF US AND THE EXTENDING WELL PAST THE EDGE OF PAVEMENT. WHEN WE GOT BACK IN TOWN DRIVING DOWN A RESIDENTIAL STREET, THE SOLID BLACK RECTANGLE APPEARED A COUPLE OF HUNDRED FEET IN FRONT OF THE CAR AND APPEARED TO BE TO 2-3 FEET IN HEIGHT. WHEN WE DROVE THROUGH A MORE LIGHTED AREA THERE WAS NO SOLID BLACK RECTANGLE, BUT IT APPEARED SOMEWHAT GRAY WITH 2 INVERTED HALF-MOON SHAPED DARK SPOTS SEEMINGLY IN LINE WITH THE HEADLIGHTS. THE HYUNDAI SERVICE MANAGER SHOWED US ANOTHER CAR, AND IT HAD THE SAME ISSUE WITH THE HEADLIGHTS. IT IS A VERY DANGEROUS CONDITION AND APPARENTLY IS COMING FROM THE ALIGNMENT OF THE DYNAMIC BENDING LIGHT HOUSING. NIGHTTIME VISION IS SEVERELY IMPAIRED ON OUR VEHICLE.
9/28/2018
WE BOUGHT A BRAND NEW 2018 HYUNDAI TUCSON IN JUNE 2018. IT HAD 1700+ MILES ON IT IN NOVEMBER 2018. WE HAVE A MAJOR PROBLEM WITH THE HEADLIGHTS, WHICH WE NOTED RECENTLY WHILE DRIVING ON SOME DARK ROADS. WE CAN'T SEE DOWN THE ROAD WHEN WE ARE DRIVING ON DARK ROADS. WE CAN'T SEE BENDS IN THE ROAD AHEAD OF US. THE HEADLIGHTS SHINE OUT ABOUT 30 FEET, THEN IT'S PITCH BLACK AFTER THAT. WE HAVE A DIFFICULT TIME JUST FINDING THE ENTRANCE TO OUR DRIVEWAY. WE ARE AFRAID TO DRIVE AT NIGHT BECAUSE IT'S SO DANGEROUS. THE CAR HAS BEEN TAKEN IN TO THE DEALER TWICE & WE ARE TAKING IT BACK FOR THE 3RD TIME. THIS IS A MAJOR SAFETY ISSUE. THE HEADLIGHTS ARE NOT DOING THE JOB & THE DEALER CAN'T SEEM TO FIX IT. AFTER LOOKING ONLINE, THIS SEEMS TO BE A MAJOR PROBLEM WITH HYUNDAI & OTHER BRANDS WITH THE NEW LED LIGHTS. THIS NEEDS TO BE ON A RECALL LIST. PLEASE HELP. ACCIDENT PREVENTION IS CHEAPER THAN A FUNERAL. YOU NEED TO INVESTIGATE THIS. THANK YOU.
11/21/2018
STRUCTURE:BODY
4 Reports2% of totalPreviewing the first 2 complaint summaries.
THE TRUNK HATCH OPENS UP WITHOUT WARNING AND WITHOUT US PRESSING THE OPEN TRUNK BUTTON ON THE REMOTE. THIS HAS HAPPENED SEVERAL TIMES WHEN THE CAR HAS BEEN STATIONARY AND WHEN WE WERE DRIVING OUT OF A PARKING LOT. THE TRUNK EVEN OPENED ON IT'S OWN WHILE THE REMOTE HAD BEEN PLACED UPRIGHT ON THE GROUND! ALSO THE TRUNK OPENED ON IT'S OWN WHEN IT WAS PARKED IN OUR GARAGE WITH THE ENGINE OFF AND AS WE HAVE A LOW GARAGE DOOR, THE PAINTWORK WAS SCRATCHED ON THE TRUNK DOOR WHEN IT OPENED UP AGAINST IT. ON 4/5/19 WE TOOK THE CAR TO DON WOOD HYUNDAI AT 810 STATE STREET, ATHENS OH FOR THEM SEE IF THEY COULD FIND WHAT WAS WRONG WITH THE HATCH AND REMOTE, BUT THEY COULD NOT DUPLICATE THE PROBLEM WHILE IT WAS THERE.
4/8/2019
I WAS DRIVING AT 730 AM WITH NOT VERY MANY PEOPLE ON THE ROAD. AND MY CAR WAS LOUD LIKE A WINDOW WAS ROLLED DOWN. AND I SAW SOMETHING FLY OFF THE ROOF OF MY CAR LIKE A SHEET OF ICE, BUT IT WAS IN THE 50'S OUTSIDE. I TRIED ROLLING THE WINDOWS UP, BUT THEY WERE ALL ROLLED UP. AND I KEPT HEARING RUMBLINGS OVER MY HEAD. I WAITED TIL I WAS BACK ON A SURFACE STREET AT A STOP LIGHT AND OPENED THE SUNROOF AND SAW THAT MY SUNROOF WAS BROKEN AND THE RUMBLINGS WERE THE PIECES OF GLASS THAT HAD SHATTERED. I JUST HAD MY VEHICLE'S SAFETY INSPECTION DONE ON 11/05/2020 BY TRIPLE A.
11/7/2020
AIR BAGS
3 Reports1% of totalPreviewing the first 2 complaint summaries.
HELLO EVERYONE, 2018 HYUNDAI TUSCON PROBLEM: ENGINE/AIR BAG CAUSE: UNKNOWN * AFTER A COLLISION WITH 2 LARGE DEER ON A MAIN HIGHWAY EARLY MORNING, IMMEDIATELY BROUGHT IT TO A SHOP. THE BODY WORK WAS FINISHED AND I HAD THE CAR BACK, UNFORTUNATELY AFTER THAT MY ENGINE WAS VERY VERY SLUGGISH. IRREGULAR SHIFTING, SLIGHT TICKING IN ENGINE BLOCK, NO LATER I HAD ISSUES WITH BATTERY LIGHT COMING ON ( THE CAR SHUT OFF) WHILE I'M MOTION ON MAIN ROAD. NEEDLESS TO SAY THE DEALERSHIP SAYS THAT IT'S A TOTAL LOSS, THIS 2 YEAR OLD VEHICLE WITH LESS THAN 50,000 MILES HAD A BLOWN ENGINE DUE TO UNKNOWN CAUSES. I NEED SOME EXPLAINING FROM SOMEONE WHY THIS HAPPENED TO MULTIPLE OWNERS. *TR
5/15/2020
TL* THE CONTACT OWNS A 2018 HYUNDAI TUCSON. THE CONTACT STATED WHILE IDLE ANOTHER VEHICLE DRIVING APPROXIMATELY 55 MPH CRASHED INTO THEIR VEHICLE FROM THE REAR CAUSING THEM TO REAR END THE VEHICLE IN FRONT OF THEM. THE CONTACT STATED THE SEAT BELT FAILED TO RETRACT. THE AIR BAGS DID NOT DEPLOY. THE CONTACT HIT HIS FACE ON THE STEERING WHEEL. THE PASSENGER RECEIVED SHOULDER INJURIES. OTHERS INVOLVED DID NOT RECEIVED INJURIES. THE CONTACT AND THE PASSENGER RECEIVED MEDICAL ATTENTION. THE VEHICLE WAS TOWED AND HAS NOT BEEN OFFICIALLY DEEMED TOTALED AS OF YET. A POLICE REPORT WAS FILED. THE CONTACT HAD NOT CONTACTED THE DEALERSHIP. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE 24,000.
9/28/2020
ELECTRONIC STABILITY CONTROL (ESC)
2 Reports1% of totalPreviewing the first 2 complaint summaries.
ONCE MY BRAND NEW TUCSON HIT 500 MILES ON IT, IT SUDDENLY UNINTENTIONALLY ACCELERATES WHILE MY FOOT IS ALREADY PRESSING FIRMLY ON THE BREAK PEDAL. THE FIRST TIME, IT HAPPENED AS I WAS APPROACHING THE PEAK OF A HILL. I WAS GOING 25 MPH. MY FOOT WAS ALREADY PRESSING ON THE BREAKS, ANTICIPATING THE DECLINE, WHEN MY CAR JOLTED FORWARD AND TOOK OFF. MY FOOT SLAMMED ON THE BREAKS EVEN HARDER, HOWEVER I WATCHED MY SPEEDOMETER HIT 40 MPH WHILE SIMALTANEOUSLY, MY RPM DECREASED TO 1... (YES, DOWN A HILL.) FOR ABOUT 5-7 SECONDS THE RPM AND SEPPDOMETER WOULD NOT INCREASE OR DECREASE ONCE HITTING 40 MPH AND 1 RPM. I HAD TO LEAN OVER THE WHEEL AND SLAM MY BREAKS TO THE FLOOR BEFORE I REGAINED CONTROL OF THE VEHICLE. ONCE THIS OCCURRED, THE CAR LAGGED, STRUGGLING TO ACCELERATE THROUGHOUT THE REMAINDER OF THE DRIVE (ALL FLAT ROADS). IT IS NOW DAY 5 OF EXPERIENCING THIS, AND IT NOW OCCURS MULTIPLE TIMES EVERY TIME THE VEHICLE IS IN MOTION, WHETHER BREAKS ARE BEING APPLIED PRIOR, OR NOT, REGARDLESS OF THE TYPE OF ROAD I AM ON (FLAT, HILL ETC.) I WAS EXITING A PARKING GARAGE THAT HAD A MEDIOCRE RAMP TO EXIT THE GARAGE. MY VEHICLE WAS GOING 12 MPH WHEN I TURNED RIGHT TO PROCEED DOWN THE RAMP. MY FOOT SLOWLY PRESSED THE BREAK PEDAL, AND MY VEHICLE ACCELERATED TO 28 MPH, AND MAINTAINED THAT SPEED FOR 3 SECONDS, BEFORE RESPONDING TO MY BREAKS. YES, MY FOOT HAD THE BREAKS PRESSED ALL THE WAY DOWN. ANOTHER EXAMPLE, YESTERDAY I WAS ON A FLAT ROAD DRIVING AT 27 MPH WHEN IT SUDDENLY ACCELERATED TO 45 MPH, AND THE RPM DROPPING SUDDENLY FROM 2, TO 1. AFTER A FEW SECONDS OF MY FOOT SLAMMED ON THE BREAKS I REGAINED CONTROL AND PULLED THE CAR OVER. I TURNED THE ENGINE OFF AND WAITED ABOUT 5 MINUTES. WHEN I TURNED IT BACK ON, AND BEGAN DRIVING (3 MINUTES LEFT IN MY DRIVE), THE CAR CONTINUED TO LAG, LUNGE FORWARD, AND COULD NOT REACH SPEEDS HIGHER THAN 30 MPH. THIS CAR IS BRAND NEW.
9/16/2018
WHEN HYUNDAI SANTA FE PASS OR NEAR BY 2018 TUCSON, BLIND SPOT SENSOR SUDDENLY TURN OFF AUTOMATICALLY FOR WHILE. THEN SOME TIME PASS(MAYBE MORE THAN 30MIN), IT TURNS BACK ON. IT ONLY EFFECTS CERTAIN YEARS OF SANTA FE.
8/12/2019
EXTERIOR LIGHTING:HEADLIGHTS
1 Report0% of totalPreviewing the first 1 complaint summaries.
TL* THE CONTACT OWNS A 2018 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE CONTACT SWITCHED TO THE HIGH BEAMS AND WAS TEMPORARILY BLINDED BY THE REFLECTION OFF THE HIGHWAY SIGN. THE VEHICLE WAS TAKEN TO SURESKY HYUNDAI LOCATED AT 2 HATFIELD LN, GOSHEN, NY 10924, (845) 648-3285, WHERE THE HEADLAMPS WERE ADJUSTED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 16,000.
6/2/2020
SEAT BELTS
1 Report0% of totalPreviewing the first 1 complaint summaries.
TL* THE CONTACT OWNS A 2018 HYUNDAI TUCSON. THE CONTACT STATED WHILE IDLE ANOTHER VEHICLE DRIVING APPROXIMATELY 55 MPH CRASHED INTO THEIR VEHICLE FROM THE REAR CAUSING THEM TO REAR END THE VEHICLE IN FRONT OF THEM. THE CONTACT STATED THE SEAT BELT FAILED TO RETRACT. THE AIR BAGS DID NOT DEPLOY. THE CONTACT HIT HIS FACE ON THE STEERING WHEEL. THE PASSENGER RECEIVED SHOULDER INJURIES. OTHERS INVOLVED DID NOT RECEIVED INJURIES. THE CONTACT AND THE PASSENGER RECEIVED MEDICAL ATTENTION. THE VEHICLE WAS TOWED AND HAS NOT BEEN OFFICIALLY DEEMED TOTALED AS OF YET. A POLICE REPORT WAS FILED. THE CONTACT HAD NOT CONTACTED THE DEALERSHIP. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE 24,000.
9/28/2020
VISIBILITY/WIPER
1 Report0% of totalPreviewing the first 1 complaint summaries.
THE WINDSHIELD OF MY 2018 TUSCON CRACKED WITHOUT ANYTHING HITTING IT. THE CAR WAS PARKED ON MY DRIVEWAY
3/14/2021
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
1 Report0% of totalPreviewing the first 1 complaint summaries.
I RECEIVED A SAFETY RECALL THAT THE ABS MODULES MAY CORRODE AND POSSIBLY CAUSE FIRE. I TOOK CAR TO DEALER IMMEDIATELY AND WAS TOLD PARTS ARE ON ORDER AND THEY GAVE ME AN APPOINTMENT FOR APRIL 26..7 WEEKS AWAY..I WAS TOLD TO PARK MY CAR OUTSIDE OF ITS SECURED GARAGE UNTIL PART COMES IN. I THINK THIS IS UNEXCEPTABLE & NOW I MAY HAVE TO SPEND MONEY TO RENT A CAR TO DRIVE TO LOUISIANA FOR AN UPCOMING PLANNED TRIP??? WHY WOULD HYUNDAI ISSUE THIS DANGER AND THEN NOT HAVE PARTS TO FIX ?
3/18/2021
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
1 Report0% of totalPreviewing the first 1 complaint summaries.
2018 Hyundai Tucson. Consumer writes in regard to NHTSA Safety Recall 20V-543. THE CONSUMER STATED THE VEHICLE WAS PURCHASED WITH AN UNREPAIRED OPENED RECALL. THE DEALER WAS UNABLE TO SCHEDULE A REPAIR IN THE NEAR FUTURE.
5/18/2021
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
1 Report0% of totalPreviewing the first 1 complaint summaries.
The contact owns a 2018 Hyundai Tucson. The contact stated that while driving up a hill, the vehicle lost motive power. While driving the vehicle at undisclosed speeds and turning, the vehicle hesitated and then accelerated. There were no warning lights illuminated. The vehicle was taken to the local dealer where however, the mechanic was unable to duplicate the failure. The vehicle was not diagnosed. The manufacturer was not contacted. The failure mileage was approximately 100,000.
3/30/2022
STEERING
1 Report0% of totalPreviewing the first 1 complaint summaries.
The contact owns a 2018 Hyundai Tucson. The contact stated that if the steering wheel was not exactly positioned at 3 o'clock or 9 o'clock, the vehicle would fail to start. The steering wheel would lock-up and the vehicle would lose power. The contact stated that when turning off the vehicle, the steering wheel had to be positioned at the 3 o'clock or 9 o'clock position or the vehicle would not start-up. The contact would tow the vehicle whenever the failure would occur. The contact had not taken the vehicle to the dealer. The vehicle had not been diagnosed or repaired. The manufacturer was made aware of the failure and advised the contact to call the NHTSA Hotline for assistance. The approximate failure mileage was 92,622.
8/31/2022
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
1 Report0% of totalPreviewing the first 1 complaint summaries.
Hello, I hope your day is going well. Recently Iâve been having an issue with the car âjerking rapidlyâ when in traffic and rolling slowly and when climbing relatively small hills, it began about 3 months ago but have become progressively worse over the last month. I was told by someone with a similar vehicle that it is the âlower arm control.â The car is only 4 years old. I leased it and at the end of last year or the year before decided to buy it from the dealer. My plan was to have it for the next 5 years but this issue greatly concerns me. It seems to be a manufacturing issue. My car vin is [XXX] and Iâd like to correct this issues ASAP. Thanks. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
10/18/2022
VEHICLE SPEED CONTROL:CABLES
1 Report0% of totalPreviewing the first 1 complaint summaries.
The contact owns a 2018 Hyundai Tuscan. The contact stated that while her daughter was operating the vehicle, the check engine warning light illuminated, and the vehicle inadvertently decelerated to 30 MPH. The vehicle was taken to the local dealer and the contact was informed that the failure was due to a faulty sensor, which had malfunctioned when the oil change was due. The contact stated that the failure had occurred on several occasions when the oil change was due. The vehicle was not yet repaired. The manufacturer was not yet notified of the failure. The failure mileage was 30,000. The VIN was not available.
1/11/2023
ENGINE AND ENGINE COOLING
1 Report0% of totalPreviewing the first 1 complaint summaries.
The contact owns a 2018 Hyundai Tucson. The contact stated that on various occasions while driving at an undisclosed speed, the check engine warning light illuminated. The contact stated that after taking the vehicle to an independent mechanic for a routine oil change, she was made aware of an oil leak; however, the vehicle was not diagnosed or repaired. The contact stated that the vehicle was stalling while depressing the accelerator pedal while driving at various speeds, and while driving uphill. The vehicle was taken to another independent mechanic, where it was diagnosed that there was a misfire in cylinder #1 and that the engine needed to be replaced. The contact was advised to take the vehicle to a local dealer for repair. The contact stated that after she made a local dealer aware of the failure, she was informed that the engine was discontinued and advised to contact the manufacturer for further assistance. The vehicle was not repaired. The manufacturer was made aware of the failure, and the contact was made aware that the warranty had expired and that she was responsible for the costs of the repair. The approximate failure mileage was 80,000.
2/23/2023
Data and Methodology
Scores are derived from NHTSA recalls and owner complaints, normalized by vehicle segment averages.
What are the most common owner complaints for the 2018 Hyundai Tucson?
Are complaints about the 2018 Hyundai Tucson a serious warning sign?
How should buyers use complaint data for the 2018 Hyundai Tucson?
Are complaints about the 2018 Hyundai Tucson severe?
Complaint list entries are sourced from owner-submitted NHTSA ODI records.
Hyundai Tucson: How should complaint data influence buying decisions?
Carfocal links complaint data directly to recall and maintenance routes for the same model year.
- Complaint entries
- 480
- Top-topic view
- 5 grouped topics shown
- Primary source
- NHTSA ODI owner complaint records
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