2019 Hyundai Tucson Owner Complaints

TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. OURISMAN HYUNDAI OF BOWIE (2404 CRAIN HWY, BOWIE, MD 20716) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

10/6/2020

TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS TAKEN TO RUSSELL WESTBROOK HYUNDAI OF GARDEN GROVE (9898 TRASK AVE, GARDEN GROVE, CA 92844) FOR A SCHEDULED REPAIR HOWEVER, THE PART WAS NOT AVAILABLE. THE VEHICLE WAS LEFT IN THE POSSESSION OF THE DEALER. THE FOLLOWING DAY THE CONTACT WAS INFORMED THAT THE REPLACEMENT PART WOULD BE ORDERED TO COMPLETE THE RECALL REPAIR. THE CONTACT CALLED BACK A MONTH LATER AND PARTS WERE STILL NOT AVAILABLE. THE CONTACT CALLED HYUNDAI OF LA QUINTA (79025 CA-111, LA QUINTA, CA 92253) AND IT WAS CONFIRMED THAT PARTS WERE STILL NOT AVAILABLE. THE CONTACT WAS ALSO INFORMED THAT THE PART MIGHT NOT BE AVAILABLE UNTIL 2021. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *BF THE CONSUMER STATED THE BRAKES WERE REPAIRED.

11/9/2020

VEHICLE WAS IN MOTION ON I20/459 ENTRY RAMP IN BIRMINGHAM, AL. VEHICLE STOPPED AND CUT OFF COMPLETELY IN THE MIDDLE OF THE BUSY INTERSTATE. ACCELERATION SLOWED UNTIL VEHICLE DIED AND ALL ERROR LIGHTS APPEARED AND FLASHED ON DASH WITH A "SERVICE NOW" ALERT. PLACED THE VEHICLE IN PARK, AND TURNED THE SWITCH TWICE BEFORE IT WOULD CRANK AGAIN. UPON STARTING- THE SAME "SERVICE NOW" LIGHT APPEARED AND CAR WAS ABLE TO DRIVE. "SERVICE NOW" LIGHT VANISHED ABOUT 10 SECONDS AFTER VEHICLE WAS DRIVING AGAIN.

5/21/2019

I PURCHASED NEW 2019 HYUNDAI TUSCAN ULTIMATE THIS MAY. IN THE FIRST WEEK THE SERVICE ENGINE LIGHT LID UP. I TOOK IT TO DEALER AND 2 DAYS LATER THE VEHICLE WAS RETURNED AS FIXED. BASED ON DEALER'S RESOLUTIONS IT WAS EVAP LEAK CODE AND THEY JUST HAD TO REPLACE THE CAP. WEEK LATER THE SIGN CAME BACK AGAIN AND I DROPPED OFF VEHICLE FOR ANOTHER 4 DAYS, DEALER STATED IT WAS SAME CODE AGAIN AND IT WONT HAPPEN AGAIN. I TOOK IT BACK AND TWO WEEK LATER THE LIGHT CAME BACK ON AGAIN AND DISAPPEARED AFTER THREE DAY. THE FOURTH TIME LIGHT CAME BACK AGAIN AND I WILL BE DROPPING OFF THE VEHICLE AGAIN. THE DEALER IS STILL UNABLE TO FIND THE CAUSE AND UNABLE TO FIX THE ISSUE. BASED ON THE DISCUSSION WITH SERVICE MANAGER, IT IS MINOR PROBLEM FOR THEM BUT THE ISSUE IS KEEP COMING BACK AND I HAVE TO KEEP BEINGING THE VEHICLE BACK TO THE DEALER TO FIX IT.

7/16/2019

VEHICLE HAS 1,750 MILES. DRIVING TO WORK NOTICED THAT THE BRAKE PEDAL WAS SINKING WITHIN 2" OF FLOOR. BRAKE PEDAL FELT SPONGY. TURNED ENGINE OFF AND PUMPED BRAKE 3 TIMES, PEDAL SUNK WITHING 2" OF FLOOR. TURNED ENGINE ON, PUMPED BRAKE 3 TIMES, SAME THING HAPPEND. THE VEHICLE DID STOP BUT IN AN EMERGENCY, MAYBE IT WOULD NOT. NO FLUID LEAKS UNDER, AROUND, OR AT THE BRAKE MASTER CYLINDER AREA. TOOK VEHICLE TO DEALER (WARRANTY) BUT THEY COULD NOT GET HYUNDAI FACTORY DEALER SUPPORT LINE TO RESPOND TO THEIR INQUIRY. MECHANIC ORDERED PART TO SEE IF IT WOULD FIX THE ISSUE, BUT HYUNDAI IS OUT OF THE PART. PERHAPS THERE IS AN ISSUE AND HYUNDAI IS COVERING A BREAK DEFECT UP.

8/13/2019

BROUGHT CAR IN FOR SERVICE (18K MILES) AND WAS TOLD I COULD NOT TAKE MY CAR FOR A RECALL - ABS, CAUSING SPONTANEOUS COMBUSTION. NO FIX AVAILABLE COULD BE MONTHS. CANNOT PARK CAR ON LOT NOR GARAGE. DEALER OFFERED RENTAL UNTIL FIX. ONE WEEK LATER A CALL FROM DEALER STATING I COULD TAKE MY CAR BACK, RETURN THE RENTAL AND NOT WORRY ABOUT IT UNTIL THE CHECK ENGINE LIGHT COMES ON.*DT

10/5/2020

VEHICLE WAS IN MOTION ON I20/459 ENTRY RAMP IN BIRMINGHAM, AL. VEHICLE STOPPED AND CUT OFF COMPLETELY IN THE MIDDLE OF THE BUSY INTERSTATE. ACCELERATION SLOWED UNTIL VEHICLE DIED AND ALL ERROR LIGHTS APPEARED AND FLASHED ON DASH WITH A "SERVICE NOW" ALERT. PLACED THE VEHICLE IN PARK, AND TURNED THE SWITCH TWICE BEFORE IT WOULD CRANK AGAIN. UPON STARTING- THE SAME "SERVICE NOW" LIGHT APPEARED AND CAR WAS ABLE TO DRIVE. "SERVICE NOW" LIGHT VANISHED ABOUT 10 SECONDS AFTER VEHICLE WAS DRIVING AGAIN.

5/21/2019

DRIVING HWY SPEEDS 65MPH, CAR LOST ALL ACCELERATION AND ALMOST KILLED BY TRUCK WHILE CHANGING LANES. PULLED TO SIDE OF ROAD. CAR THEN DIED, LOCKED, AND CAN NOT BE OPENED WITH PHYSICAL KEY, KEY FOB NOR BLUELINK REMOTE. CAR IS BRAND NEW JULY PURCHASE 1800 MILES. BLUELINK SHOWS 0 PROBLEMS UNDER DIAGNOSTICS.

10/23/2019

FORWARD VEHICLE COLLISION DETECTION AVOIDANCE ASSISTANCE SYSTEM, IS NOT FUNCTIONING. SYSTEM DOES NOT PROVIDE WARNINGS OR BRAKING. THIS A NEW VEHICLE.

8/14/2019

1.3 MILES AWAY FROM THE DEALERSHIP I PURCHASED THE 2019 HYUNDAI TUCSON IT STARTED TO SMOKE. 5 MINUTES LATER IT WAS ON FIRE!! IT HAD LESS THAN 400 MILES ON IT AND I'VE YET TO FIND OUT WHAT EXACTLY CAUSED THE FIRE. HYUNDAI OR THE DEALERSHIP WON'T TELL ME. THE FIRE CAME FROM THE PASSENGER SIDE UNDER THE HOOD. THE VEHICLE STARTED SMOKING WHEN I ATTEMPTED TO START IT AND CAUGHT ON FIRE WHILE OFF.

10/3/2019

UNCONTROLLED SPEEDING HARD IMPACT ON BUMP VERY LOW SUSPENSION SYSTEM HIGHER MPG THAN ADVERTISED

12/15/2018

SPORADIC HESITATION WHEN STARTING FROM A COMPLETE STOP. THIS HAS HAPPENED TO ME ABOUT 15 TIMES, USUALLY WHEN PULLING OUT INTO TRAFFIC. THE CAR HAS 4000 MILES AND HAS BEEN IN SERVICE ABOUT 6 MONTHS. THE SERVICE MANAGER.STATED THEY HAVE NO OTHER COMPLAINTS BUT IS PROBABLY DUE TO THE "SMART" TRANSMISSION ADAPTING TO DIFFERENT DRIVERS. I UNDERSTAND THAT THERE WAS A RECALL FOR 41,000 2017 TUSCONS FOR THE SAME ISSUE.

9/10/2019

UNCONTROLLED SPEEDING HARD IMPACT ON BUMP VERY LOW SUSPENSION SYSTEM HIGHER MPG THAN ADVERTISED

12/15/2018

VEHICLE WAS IN MOTION ON I20/459 ENTRY RAMP IN BIRMINGHAM, AL. VEHICLE STOPPED AND CUT OFF COMPLETELY IN THE MIDDLE OF THE BUSY INTERSTATE. ACCELERATION SLOWED UNTIL VEHICLE DIED AND ALL ERROR LIGHTS APPEARED AND FLASHED ON DASH WITH A "SERVICE NOW" ALERT. PLACED THE VEHICLE IN PARK, AND TURNED THE SWITCH TWICE BEFORE IT WOULD CRANK AGAIN. UPON STARTING- THE SAME "SERVICE NOW" LIGHT APPEARED AND CAR WAS ABLE TO DRIVE. "SERVICE NOW" LIGHT VANISHED ABOUT 10 SECONDS AFTER VEHICLE WAS DRIVING AGAIN.

5/21/2019

2019 HYUNDAI A TUCSON WAS STOPPED IN DRIVEWAY WITH AUTO HOLD ON WHILE SPEAKING WITH AN INDEPENDENT WITNESS. FEET WERE NOT TOUCHING ANY PEDALS AND AUTO HOLD WAS ENGAGED WITH VERIFICATION ON DASH. VEHICLE SUDDENLY ACCELERATED DOWN DRIVEWAY AND INTO STREET TRAVELING TOWARDS MAILBOX ACROSS STREET. WAS ABLE TO APPLY BRAKES WITH A LOT OF PRESSURE AND STOPPED VEHICLE. VEHICLES RPM'S AND SPEED WENT UP LIKE PRESSING HARD ON GAS PEDAL. VEHICLE HAS 1800 MILES

9/25/2019

DRIVING FROM LIBERTY,MO. TO CHICAGO, SMART CRUISE CONTROL SET AT 70-75 MPH, VERY LITTLE TRAFFIC, AFTER AROUND 2 1/2 HOURS OF DRIVING ,ABOUT 40 MILES FROM HANNIBAL,MO. CAR ACCELERATED TO 90 MPH BY ITSELF. VEHICLE CRUISE CONTROL WOULD NOT SHUT OFF BY CRUISE BUTTON, CANCEL BUTTON, OR BRAKE. GOT OFF AT FIRST RAMP WITH CAR RUNNING AT 90 MPH BY BRAKING HARD. PULLED OVER AND PUT CAR IN PARK. MOTOR SURGING AT HIGH RPM, WOULD NOT STOP RUNNING UP AND DOWN. CRUISE INDICATOR LIGHTS OFF. SHUT OFF ENGINE. CALLED BLUE LINK, REFERRED TO NEAREST DEALER, NO CODES SHOWING ON CAR. AFTER HALF HOUR RESTART CAR, NO PROBLEMS. CHECKED FLOOR MATS AND REMOVED. ON RETURN TRIP AROUND 2 1/2 HOURS FROM START AT AROUND 70-75MPH SETTING, THE CAR ACCELERATED TO 90MPH BY ITSELF, WITH THE SMART CRUISE CONTROL ON, NO TRAFFIC, NO FLOOR MATS, AND TURNED CRUISE CONTROL OFF,CRUISE BUTTON, CANCEL BUTTON, BRAKE, BUT ENGINE KEPT RUNNING AT 90 MPH. BRAKED HARD, PULLED OVER, ENGINE SURGING IN PARK. SHUT OFF, WAITED 1/2 HOUR, NO FURTHER PROBLEM ON WAY HOME. DEALERSHIP COULDN'T FIND ANY CODES OR ENGINE OR CRUISE CONTROL PROBLEMS. NOTED MATS IN CAR, DIDN'T COMMENT WHEN WHEN STATED THEY WERE INFORMED MATS OUT OF CAR WHEN SECOND OCCURRENCE.

10/15/2019

DRIVING ON HIGHWAYS OR INTERSTATES WITH THE ADAPTIVE CRUISE CONTROL IS WHEN THIS HAPPENS. THE FIRST TIME I WAS DRIVING ON A SWEEPING LEFT TURN AND COMING UP FAST ON A TRUCK IN THE SLOW LANE I WAS DRIVING IN, SO I PUT ON MY BLINKER AND MADE A QUICK LANE CHANGE INTO THE FAST LANE TO GET IN FRONT OF ANOTHER CAR IN THE FAST LANE BEHIND ME. IMMEDIATELY AS I WAS GETTING CLOSER TO THE TRUCK TO PASS IT - SUDDENLY MY CAR PUT ON ITS BRAKES TO AVOID A COLLISION WITH THE TRUCK SINCE THE SYSTEM WAS SENSING THE TRUCK WAS IN MY PATH ON THE SWEEPING LEFT TURN. FORTUNATELY THE CAR BEHIND ME IN THE FAST LANE WITH ME DID NOT REAR END ME. THIS IS JUST ONE OF MANY TIMES MY CAR MISTAKES OTHER CARS AS A DANGER AND WILL BRAKE. IF I PULL IN BEHIND A CAR THAT JUST PASSED ME - BRAKE! IF A CAR IS TURNING RIGHT AND SLOWS DOWN AT THE INTERSECTION AND IS MAKING THE TURN - EVEN THOUGH I WOULD NEVER HIT IT -BRAKE! THIS IS SUPPOSED TO BE A SAFETY ITEM - BUT SO FAR JUST IS SO OVERCAUTIOUS I AM SURPRISED I HAVE NOT BEEN REAR ENDED SO FAR. I DO NOT USE THE CRUISE CONTROL AS MUCH AS I DID WHEN I FIRST GOT THE CAR. I TURN IT OFF NOW TO AVOID SITUATIONS THAT CAUSE THE INADVERTENT BRAKING.

12/6/2020

Sometimes the auto hold will turn orange and the button sinks in and freezes there. I cannot release it and it does not operate at all. It has happened twice since I got the one recall fixed, once before the recall. I thought the recall would fox it and the dealership thought so also but it did not solve the issue. Since the dealership has new management I have received no assistance from them. The new management has very poor customer service since the change and are still repairing the damage to my engine they said they caused, but i believe could be something to do with a lawsuit which is why they refuse to speak with me.

7/19/2021

TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SEATS WERE SLED WHICH DID NOT PROVIDE A SAFE SUPPORT. THE CONTACT WAS CONCERNED THAT IN THE EVENT OF A CRASH IT COULD RESULT IN SEVERE INJURIES. THE DEALER TAMIAMI HYUNDAI (6780 AIRPORT-PULLING RD, NAPLES, FL 34109 (239) 417-1222) WAS NOTIFIED BUT NOT RESOLUTION WAS PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THERE WAS NO FAILURE MILEAGE. INCORRECT NOT MAIN REASON. I REPORTED THAT THE FRONT SEAT HEADRESTS WERE POSITIONED AT THE BACK OF THE SEATS, WERE FIXED (NOT ADJUSTABLE) AND SO LEFT A LARGE SPACE BETWEEN THE HEADREST AND ANYBODIES HEAD. THUS, IN A SUDDEN STOP OR ACCIDENT, WOULD NOT PREVENT SEVERE WHIPLASH SINCE THERE WAS NO CONTACT WITH THE PASSENGERS HEADS. SPACE WOULD BE APPROXIMATELY 2" DEPENDING ON HEAD SHAPE. THIS IS REALLY DANGEROUS! THE ANGLING IS SECONDARY TO THE HEAD SPACING.*JB

8/16/2019

THE TRANSMISSION ISN'T SHIFTING OUT PROPERLY. YOU CAN HEAR THE CAR REVVING UP AND NOT CHANGING GEARS. THE ACCELERATION IS SLOW AS WELL. ALTHOUGH I'M PRESSING ON THE GAS, IT TAKES A WHILE FOR THE CAR TO PICK UP SPEED. THE DRIVER SEAT IN MY BRAND NEW TUSCAN IS ALSO PEELING. I HAVEN'T CLEANED THE SEAT WITH ANY KIND OF CHEMICALS, BUT A SMALL SPOT IS VISIBLY PEELING.

5/25/2020

WE HAD PURCHASED OUR FAMILY CAR BACK ON APRIL 29 2019, AFTER A FEW WEEKS WE HAD MULTIPLE UNEVEN MISALIGNED GAPS ON OUR REAR QUARTER MOLDINGS AND HOOD. UNTIL THIS DAY ELGIN HYUNDAI & HYUNDAI USA DON'T WANT TO TAKE ANY RESPONSIBILITY ON A VEHICLE THAT WAS SOLD TO OUR FAMILY WRONG FROM THE ASSEMBLY LINE. THEY TRIED FIXING ONCE AND OFFER ME A ONE TIME PAYMENT FOR $325 TOWARDS MY MONTHLY PAYMENT SO I CAN KEEP MY MOUTH SHUT. EVERYWHERE I GO EVERY DEALER TELLS ME ELGIN HYUNDAI OR HYUNDAI USA SHOULD BE HELD RESPONSIBLE FOR SELLING YOU A WRONG CAR FROM THE ASSEMBLY LINE.

1/29/2020

TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT STATED WHILE ENTERING THE VEHICLE, SHE NOTICED THAT THE FLOORS WERE HUMID AND COULD SMELL AN ODOR INSIDE THE CABIN OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER - RIVERHEAD HYUNDAI (1800 OLD COUNTRY RD #3115, RIVERHEAD, NY 11901, (631) 369-0600) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE AIR CONDITIONING DRAIN HOSE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 18,152.

11/18/2020

MY AUTO LOCK, COLLISION LIGHT, AND OTHER WARNING LIGHTS HAVE WILL NOT GO OFF. STEERING IS HARD, BRAKES ARE ON, AND THIS IS A FAIRLY NEW CAR WITH ABOUT 11,000 MILES ON IT.

2/9/2020

THE ENGINE LIGHT IS CONSTANTLY ON, AT TIMES WHEN MY SUV CRANKS UP, IT SHAKES, AND THE BRAKE PADS HAS OPENING OF AIR ENTRANCE. I DON'T FEEL SAFE! IT'S LIKE THAT WHEN IT'S IN MOTION, TURNING, AND ON HIGHWAY DRIVE. ALSO, IT ACTS AS IF IT WANTS TO CUT OFF AT TIMES.

10/23/2020

UNCONTROLLED SPEEDING HARD IMPACT ON BUMP VERY LOW SUSPENSION SYSTEM HIGHER MPG THAN ADVERTISED

12/15/2018

REAR SEAT DRIVERS SIDE SEAT BELT WILL NOT LATCH.

1/19/2020

MY 2019 HYUNDAI TUCSON LIMITED MODEL HAS OBSTRUCTED ILLUMINATION FROM THE HEADLIGHTS. IF I SHINE MY HEADLIGHTS ON THE GARAGE WALL IN FRONT OF ME I WILL SEE A HALF MOON SHADOW OVER EACH HEADLIGHT. WHILE DRIVING ON DARK COUNTRY ROADS AT NIGHT AROUND A CURVE YOU WILL SEE TWO SHADOWS OUT IN FRONT OF YOU. AS YOU COME OUT OF THE CURVE THOSE SHADOWS BECOME ONE TRIANGULAR SHADOW OUT IN FRONT OF YOU. IT IS HARD TO DETERMINE IF THIS IS A PERSON, ANIMAL OR THE HEADLIGHT SHADOW. ALSO, WHEN THERE IS A DIP IN THE ROAD THE ILLUMINATION IS DECREASED TO MAYBE 40 FEET IN FRONT OF YOU. SOMETIMES IT JUST LOOKS LIKE A DARK BAND IN FRONT OF YOU. YOU NEVER HAVE A CLEAR VIEW, ALWAYS A SHADOW. IN TOWN AT NIGHT WITH LIGHT AROUND YOU DON'T NOTICE THE SHADOWS AS MUCH. THIS IS DANGEROUS TO HAVE SUCH AN OBSTRUCTED VIEW AND TO SOMETIMES ALMOST WANT TO FOLLOW THE MOVEMENT OF THE SHADOWS INSTEAD OF THE ROAD. I DRIVE A LOT AT NIGHT ON DARK COUNTRY ROADS AND ALWAYS ON THE LOOK OUT FOR AN ANIMAL. IF YOU SHINE YOUR LIGHTS ON BRIGHT IT IS NOT AS BAD, BUT YOU CAN'T KEEP YOUR BRIGHTS ON ALL THE TIME. I HAVE SPOKEN WITH HYUNDAI CONSUMER AFFAIRS AND THEY JUST SAY IT'S IN THE DESIGN. IT MAY BE IN THE DESIGN, BUT THE DESIGN IS DANGEROUS. WHO IS GOING TO STEP UP TO PROTECT THE CONSUMER. I HAVE NEVER BEEN IN A CAR WITH SUCH POOR ILLUMINATION. I FEEL VERY NERVOUS AND UNSAFE DRIVING THIS VEHICLE AT NIGHT. LOVE THE CAR IN THE DAY. THANKFULLY, I HAVE NOT HAD AN ACCIDENT, BUT FEEL THAT SOMETHING SHOULD BE DONE TO CORRECT THIS PROBLEM. I HAD TO SELECT A DATE THIS HAPPENED BUT IT IS CONTINUOUS. I BOUGHT THE CAR 8/30/19, BUT DIDN'T DRIVE AT NIGHT UNTIL 9/5/19,

9/23/2019

VEHICLE WAS IN MOTION ON I88 WESTBOUND IN IL. VEHICLE ELECTRICAL POWER CUT OFF COMPLETELY IN THE MIDDLE OF THE BUSY INTERSTATE. ACCELERATION SLOWED UNTIL VEHICLE DIED AND ALL ERROR LIGHTS APPEARED AND FLASHED ON DASH WITH A "SERVICE NOW" ALERT. PULLED OVER AND PLACED THE VEHICLE IN PARK, AND TURNED THE SWITCH TO SEE IF IT WOULD CRANK AGAIN. VEHICLE DOES NOT START AND GIVES THE SAME "SERVICE NOW" LIGHT. VEHICLE WILL NOT START WHEN JUMPED BY IL STATE POLICE. CALLED TOW TRUCK, CURRENTLY WAITING.

2/23/2020

2019 HYUNDAI TUCSON. CONSUMER WRITES IN REGARD TO ABS RECALL. *LD THE CONSUMER STATED THE PARTS TO COMPLETE THE RECALL WERE UNAVAILABLE. *JS

4/14/2021

The contact leased a 2019 Hyundai Tucson. The contact stated that while driving approximately 10 mph and making a turn, the brake pedal was depressed but failed to respond and she crashed into an unknown vehicle. The brake warning light was illuminated. There was smoke detected in the vehicle. The air bag deployed. The contact sustained injuries to the arm and medical attention was provided. The passenger occupant did not sustain any injuries. There were no reported fires. A police report was filed. The vehicle was towed to an independent lot. The contact called the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was notified but no additional assistance was provided. The failure mileage was 8,600.

10/17/2022

While on the road, the 2019 Hyundai Tucson Value dashboard warning lights lit up and stated to check the Lane Keeping Assist and the Forward Collision Assist. The engine light, anti-skid light and power steering light came on as well as the car began to decelerate while in the middle of traffic. I pulled over and turned the car off. When trying to turn back on, the car would not start again until I began pumping the gas with my foot for a few seconds then it started; however, now the engine light was on although it drove normally after that. This has happened to me a few times now, but is very scary because it gives no warning and when I take it to the dealership they can never find anything wrong with it.

9/26/2022

Vehicle engine light has been on for months, it would come and go. I’ve taken it to Hyundai but they kept saying nothing comes up and maybe it was the gas cap needing to be changed. My car also burns oil TOO fast and the dealership has expressed concern. I’ve also been getting a front collision camera disabled message on the dashboard for the last two days. On 3/23/23, my Tucson not only start making a loud noise but the engine light is blinking and barely drives. I almost didn’t make it home safely or at all

3/24/2023

TL* THE CONTACT RENTED A 2019 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE HIS MOTHER IN LAW WAS DRIVING 55 MPH OVER A SLIGHT HILL, THE DRIVER REACHED AN ICY PATCH AND THE VEHICLE CRASHED HEAD ON INTO AN EMBANKMENT. THE CONTACT WAS A PASSENGER AND STRUCK HIS HEAD ON THE WINDSHIELD CAUSING IT TO SHATTER. NONE OF THE AIR BAGS DEPLOYED. THE CONTACT WAS UNCONSCIOUS FOR A BRIEF MOMENT AND RECEIVED MEDICAL ATTENTION VIA AMBULANCE ON THE SCENE. THE DRIVER WAS NOT INJURED. A POLICE REPORT WAS FILED. THE CONTACT MENTIONE D THAT THE VEHICLE WAS RENTED VIA ENTERPRISE. THE VEHICLE WAS EVENTUALLY TOWED TO BERGLUND CHEVROLET BUICK (1824 WILLIAMSON RD NE, ROANOKE, VA 24012, (540) 344-1461), BUT THE CAUSE OF THE AIR BAG FAILURE COULD NOT BE DETERMINED. THE FRONT END OF THE VEHICLE SUSTAINED EXTENSIVE DAMAGE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 19,000. THE VIN WAS UNKNOWN.

12/24/2019

THE TRANSMISSION ISN'T SHIFTING OUT PROPERLY. YOU CAN HEAR THE CAR REVVING UP AND NOT CHANGING GEARS. THE ACCELERATION IS SLOW AS WELL. ALTHOUGH I'M PRESSING ON THE GAS, IT TAKES A WHILE FOR THE CAR TO PICK UP SPEED. THE DRIVER SEAT IN MY BRAND NEW TUSCAN IS ALSO PEELING. I HAVEN'T CLEANED THE SEAT WITH ANY KIND OF CHEMICALS, BUT A SMALL SPOT IS VISIBLY PEELING.

5/25/2020

DRIVING ON HIGHWAYS OR INTERSTATES WITH THE ADAPTIVE CRUISE CONTROL IS WHEN THIS HAPPENS. THE FIRST TIME I WAS DRIVING ON A SWEEPING LEFT TURN AND COMING UP FAST ON A TRUCK IN THE SLOW LANE I WAS DRIVING IN, SO I PUT ON MY BLINKER AND MADE A QUICK LANE CHANGE INTO THE FAST LANE TO GET IN FRONT OF ANOTHER CAR IN THE FAST LANE BEHIND ME. IMMEDIATELY AS I WAS GETTING CLOSER TO THE TRUCK TO PASS IT - SUDDENLY MY CAR PUT ON ITS BRAKES TO AVOID A COLLISION WITH THE TRUCK SINCE THE SYSTEM WAS SENSING THE TRUCK WAS IN MY PATH ON THE SWEEPING LEFT TURN. FORTUNATELY THE CAR BEHIND ME IN THE FAST LANE WITH ME DID NOT REAR END ME. THIS IS JUST ONE OF MANY TIMES MY CAR MISTAKES OTHER CARS AS A DANGER AND WILL BRAKE. IF I PULL IN BEHIND A CAR THAT JUST PASSED ME - BRAKE! IF A CAR IS TURNING RIGHT AND SLOWS DOWN AT THE INTERSECTION AND IS MAKING THE TURN - EVEN THOUGH I WOULD NEVER HIT IT -BRAKE! THIS IS SUPPOSED TO BE A SAFETY ITEM - BUT SO FAR JUST IS SO OVERCAUTIOUS I AM SURPRISED I HAVE NOT BEEN REAR ENDED SO FAR. I DO NOT USE THE CRUISE CONTROL AS MUCH AS I DID WHEN I FIRST GOT THE CAR. I TURN IT OFF NOW TO AVOID SITUATIONS THAT CAUSE THE INADVERTENT BRAKING.

12/6/2020

2019 HYUNDAI TUSCON. CONSUMER WRITES IN REGARDS TO ANTI-LOCK BRAKE SYSTEM SAFETY RECALL. *LD THE CONSUMER STATED THE PARTS WERE NOT AVAILABLE TO COMPLETE THE RECALL REPAIR. *JS

12/15/2020

Blind spot warning becomes disabled sporadically? Engine needs to be turned off and restarted to reconnect Blind Spot Warning. This has been an ongoing problem for the last few years. It never shows up when brought into dealer for inspection? Nor are there any computerized “messages” in the system? The below “Additional Details” only reflect yesterday’s occurrence. This problem happens on a regular basis. with no regularity?

2/9/2022

This car was stolen because the manufacturer neglected to install an immobilizer in the engine. The car was locked and parked in a secure location, and someone broke the window, opened the steering column and was able to start the car with simply a USB. This incident could have entirely been avoided if it weren’t for the negligence of Hyundai manufacturers for not installing a key component of this vehicle. The engine immobilizer. The car has since been in the shop for 50 days attempting to repair the damage done by the thieves. Charging me tons of money in deductibles, transportation fees, rental coverage. Again, all of this could have been avoided if Hyundai was a responsible dealer.

9/19/2022

While on the road, the 2019 Hyundai Tucson Value dashboard warning lights lit up and stated to check the Lane Keeping Assist and the Forward Collision Assist. The engine light, anti-skid light and power steering light came on as well as the car began to decelerate while in the middle of traffic. I pulled over and turned the car off. When trying to turn back on, the car would not start again until I began pumping the gas with my foot for a few seconds then it started; however, now the engine light was on although it drove normally after that. This has happened to me a few times now, but is very scary because it gives no warning and when I take it to the dealership they can never find anything wrong with it.

9/26/2022