2015 Hyundai Santa Fe Owner Complaints

ON TWO SEPARATE OCCASIONS WHILE DRIVING ON THE HIGHWAY, CALL LOST POWER AND WOULD NOT OPERATE IN A NORMAL FASHION. RPM GAUGE WAS HIGHLY ERRATIC AND PUSHING THE ACCELERATOR TO THE FLOOR DID NOT RESULT IN INCREASED SPEED. THE FIRST TIME I TOOK IT IN, THEY SAID NOTHING WAS WRONG WITH IT. THE 2ND TIME I HAD TO HAVE IT TOWED, AS IT WOULD NO LONGER START. THAT TIME THEY TOLD ME IT WAS A CATASTROPHIC ENGINE FAILURE CAUSED BY A SPARK PLUG.

12/1/2015

TL* THE CONTACT OWNS A 2015 HYUNDAI SANTA FE. WHILE DRIVING 25 MPH, THE ENGINE FAILED ON MORE THAN ONE OCCASION. THE WARNING LIGHT FOR THE ENGINE REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER TO BE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 12,000. UPDATED 02/10/16*LJ *TR

12/22/2015

THE ELECTRONIC KEY SYSTEM OF THIS CAR HAS A BIG FLAW. THE DOORS DO NOT LOCK EVEN AFTER MULTIPLE ACTIVATION THROUGH THE LOCK BUTTON OF THE ELECTRONIC KEY WHEN THE ENGINE IS LEFT RUNNING . THE BEHAVIOR IS UNLIKE OTHER CARS SUCH AS NISSAN ALTIMA, WHICH LOCKS THE DOOR.S. THIS BEHAVIOR MAKES IT MUCH MORE LIKELY FOR SOMEONE TO INADVERTENTLY WALK AWAY FROM THE CAR WITH ENGINE RUNNING LEAVING THE DOORS UNLOCKED.

2/17/2016

THE SCREEN ON THE GPS UNIT CRACKED AS I WAS CLEANING IT. I HAD THE CAR FOR 10 MONTHS WITH 7000 MILES ON THE CAR. HYUNDAI HAS REFUSED TO REPLACE THE UNIT. I AM UNABLE TO DOWNLOAD UPDATES, THE CONTINUITY IS BROKEN. THE CAR WAS PARKED AND IN MY DRIVEWAY AS I WAS CLEANING IT.

11/26/2016

THE CAR STALLS AND COMPLETELY LOSES POWER. WE JUST HIT THE 62K MILE MARK. WHEN IT LOSES POWER EVEN THE BRAKES DO NOT WORK. WHEN YOU STOP AT A STOP LIGHT OR STOP SIGN THE CAR JERKS. THE EXHAUST IS SMOKING BADLY. THIS HAS HAPPENED ON MORE THAN ONE OCCASION AND WITH MORE THAN ONE DRIVER.

5/7/2017

2015 HYUNDAI SANTA FEE I BOUGHT NEW, TURBO SPORT. AT 26,750 MILES THE DISC PADS ON ALL 4 WHEELS FELL OFF THE STEEL BACKING PLATES. THE PADS IN THE FRONT WERE PAPER THIN AND THE BACK WERE SOMEWHAT BETTER. THE "SQUEALERS" THAT WARN YOU OF PAD THICKNESS NEVER MADE A SOUND. DANGEROUS SITUATION. I'M A 50 YEAR SERVICE MECHANICS, NEVER SAW THIS BEFORE. THE PADS COULD HAVE CAUSED AN ACCIDENT WITH LACK OF STOPPING. I'M NOT ASKING FOR MONEY BACK FROM THEM, WARNING OWNERS NOT TO EXPECT THE 50K MILEAGE STANDARD FOR HYUNDAI VEHICLES. I CALLED THEM AT HEADQUARTERS TO WARN THEM OF THIS SITUATION. COULD HAVE CAUSED GRAND MOTHER AND CHILD SOME SERIOUS OUT COME AS THAT IS THE ONLY USE FOR THIS VEHICLE. BEWARE

4/30/2020

BLIND SPOT DETECTOR TURNS OFF WHILE DRIVING. THIS HAS HAPPENED 4 TIMES ,WE PURCHASED THIS VEHICLE NEW 10 MONTHS AGO.

7/15/2016

SIMILAR TO INCIDENT 10885095; BLIND SPOT DETECTION SYSTEM FAILED WHILE DRIVING ON AN INTERSTATE AT 70 MPH. UPON INSPECTION BY DEALER, IT WAS FOUND THE SYSTEM NEEDED TO BE "RE-CALIBRATED", BUT NO BSD SENSOR ISSUES WERE FOUND. *TR

12/21/2016

WHEN I AM ON A SUBSTANTIAL INCLINE, I PLACE THE AUTO INTO REVERSE, THERE IS A HARD SHIFTING NOISE AND VIBRATION. MY GIRLFRIENDS INCLINE ON HER DRIVEWAY IS PROBABLY AROUND 6% GRADE. THIS HAPPENS ALL THE TIME. I HAVE CONTACT HYUNDAI @[email protected] ON 7/25/2016. I ALSO CONTACTED A DEALER (RON TONKIN) ON7/28/2016. I HAVE NOT HEARD ANYTHING FROM EITHER ENTITIES AS OF THIS WRITING.

7/28/2016

MY HYUNDAI IS 3 YEARS OLD WITH 70,000 MILES ON IT , I'VE MAINTAINED THE VEHICLE ACCORDING TO MANUFACTURERERS SUGGESTIONS . THE CAR HAD NO CHECK ENGINE LIGHT ON OR WARNINGS THAT SOMETHING WAS WRONG AND THE NEXT DAY I START MY CAR AND IT'S MAKING A VERY LOUD TICKING NOISE WHILE DRIVING AND SLOWLY LOSING POWER UNTIL IT EVENTUALLY STALLED OUT . I WAS ABLE TO GET THE VEHICLE TO MY MECHANIC TO HAVE IT SCANNED , THE SCAN SHOWED THE EXHAUST SOLENOID HAS FAILED AND THE TIMING WAS ADVANCED , AGAIN THIS HAPPENED FROM THE CAR RUNNING PERFECTLY FINE ONE DAY TO THE ENGINE SHUTTING DOWN THE NEXT . SO THE MECHANIC TOOK THE SOLENOIDS OUT AND FOUND METAL SHAVINGS COVERING THEM . I'VE SINCE READ NUMEROUS COMPLAINTS ABOUT THIE TYPE OF ENGINE IN THIS VEHICLE THE THETA 11 GDI 2.0T , WHICH HAS BEEEN RECALLED 2011-2014 MODELS . THIS IS VERY DISHEARTENING TO HEAR THAT WITH A CAR THAT IS 3 YEARS OLD MY ENGINE IS NOW BLOWN AND NEEDS TO BE REPLACED AT MY COST , I STILL OWE A LOT OF MONEY ON THIS CAR . I'VE READ THAT HYUNDAI KNOWS THESE ENGINES ARE FAULTY FOR HAVING METAL SHAVINGS IN THE CHAMBERS BUT YET THEY'RE STILL PUTTING THEM IN BRAND NEW VEHICLES , NOW I AM STUCK WITH A LEMON BASICALLY AND HAVE TO SHELL OUT 6 GRAND FOR ANOTHER ENGINE THAT THIS COULD POSSIBLY HAPPEN AGAIN BEFORE IT'S PAID OFF . THIS CLEARLY IS A MANUFACTURER ISSUE NOT THE OWNERS

1/18/2018

FOR A WEEK (JULY 4-11, 2015) I RENTED A SANTA FE SPORT SUV FROM NATIONAL AT HOBBY AIRPORT IN HOUSTON, TX. ONLY AFTER DRIVING IT DURING THE WEEK DID I DISCOVER THE WORST PROBLEM WITH THIS CAR ' IT HAD A PREDOMINANT TENDENCY TO HESITATE WHEN ACCELERATING FROM A STOP, ESPECIALLY WHEN A LEFT OR RIGHT TURN WAS TO BE EXECUTED AT THE SAME TIME. THIS WAS A VERY DANGEROUS SITUATION, WITH A REAL POSSIBILITY OF BEING STRUCK BY ONCOMING TRAFFIC.

1/26/2016

THE CAR STALLS AND COMPLETELY LOSES POWER. WE JUST HIT THE 62K MILE MARK. WHEN IT LOSES POWER EVEN THE BRAKES DO NOT WORK. WHEN YOU STOP AT A STOP LIGHT OR STOP SIGN THE CAR JERKS. THE EXHAUST IS SMOKING BADLY. THIS HAS HAPPENED ON MORE THAN ONE OCCASION AND WITH MORE THAN ONE DRIVER.

5/7/2017

AIR BAG DID NOT DEPLOY....UPDATED 07/30/15 *BF THE INSURANCE COMPANY DECLARED THE VEHICLE TOTALED. UPDATED 08/13/15*JB

7/10/2015

TL* THE CONTACT OWNS A 2015 HYUNDAI SANTA FE. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 5 MPH MERGING INTO TRAFFIC, ANOTHER VEHICLE TRAVELING APPROXIMATELY 40 MPH FAILED TO STOP. AS A RESULT, THE OTHER VEHICLE CRASHED INTO THE CONTACT'S FRONT AND REAR DOORS ON THE DRIVER SIDE. THE CONTACT'S VEHICLE TURNED AND CAME TO A STOP. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER RECEIVED HEAD AND NECK INJURIES, BUT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS DRIVEN HOME. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.

2/1/2016

I RECEIVED A RECALL FROM YOU REGARDING THE SECONDARY LATCH ON THE HOOD RELEASE. I CALLED THE DEALER TO ARRANGE CORRECTION. DEALER REP SAID THAT PARTS ON BACK ORDER AND I COULD BE PUT ON WAITING LIST. I CALLED HYUNDAI FINANCE AS THE VEHICLE IS LEASED AND SAID CAN YOU DO ANYTHING? THEY SAID TO TAKE VEHICLE TO DEALER AND HAVE LATCH INSPECTED. I CALLED DEALER BACK AND ASKED FOR AN APPOINTMENT. TODAY IS AUGUST 7, THEY SET AN APPOINTMENT FOR SEPTEMBER 5. I SAID AN INSPECTION REQUIRING 5 MINUTES TAKES A MONTH? PAPERWORK, REP SAID. MY COMPLAINT IS THAT YOU ISSUED AN IMPORTANT SAFETY RECALL AND MF. HAS NO PARTS? IS SEALER STALLING? DEALER NAME IS JOHNSON HYUNDAI IN CARY, NORTH CAROLINA. DON'T SEND RECALLS IF THE COMPANY WON'T CO-OPERATE! *TR

8/7/2017

I RECEIVED RECALL FOR SECONDARY HOOD LATCH WHICH CAN CAUSE HOOD TO REMAIN OPEN AND OBSCURE DRIVER VISION. I SCHEDULED APPOINTMENT WITH RICK CASE HYUNDAI. WHEN I GOT THERE, I WAS TOLD PART WAS NOT IN STOCK AND THEY COULD NOT RESCHEDULE BECAUSE THEY WEREN'T SURE WHEN THEY COULD GET PART. I CALLED POTAMKIN HYUNDAI AND HAD TO LEAVE A MESSAGE BECAUSE THEY DID NOT ANSWER THEIR SERVICE PHONE. I AM FILING COMPLAINT IN CASE SOMETHING HAPPENS, HYUNDAI CAN BE HELD LIABLE FOR NOT FIXING THIS ISSUE IN A TIMELY MANNER.

8/8/2017

I WAS ON GROUND FLOOR OF A PARKING GARAGE AND ALREADY IN THE PARKING SPOT---I HAD MY BRAKE ON AND WAS ACTUALLY READY TO SHIFT THE VEHICLE INTO "PARK". THERE WAS A SUDDEN REVING OF THE ENGINE AND THE CAR BEGAN TO MOVE FORWARD AT A HIGH RATE OF SPEED THROUGH A STEEL LATTICE WORK BARRIER AND THROUGH A FLOWER BED INTO AN EXTREMELY WET SURFACE. I HIT THE BRAKE AS HARD AS POSSIBLE AND BELIEVE THAT THE BRAKE FINALLY HELD. THE LEFT FRONT TIRE BECAME MIRED DOWN IN APPROXIMATELY 12-14 INCHES OF MUD. I BELIEVE THE COMBINATION OF THE MUD AND THE BRAKE CAUSED THE VEHICLE TO ACTUALLY STOP. NO AIRBAGS DEPLOYED DURING THIS ACCIDENT. BOTH SIDES OF THE CAR WERE DAMAGED FROM THE FRONT FENDER TO THE REAR FENDER, INCLUDING 1 HEADLIGHT UNIT, AND THE OUTSIDE MIRROR ON THE DRIVER'S DOOR (I DO NOT KNOW FOR CERTAIN IF THE OTHER OUTSIDE MIRROR WAS DAMAGED). I LOOKED UP "SUDDEN UNINTENDED ACCELERATION" ONLINE AND IT IS LOOKING MORE AND MORE LIKE THE THROTTLE POSITION SENSOR (TPS) MAY HAVE BEEN THE CAUSE OF THIS ACCIDENT. I DO HAVE A POLICE REPORT AND PICTURES BUT CANNOT SCAN THEM AS I HAVE ON CAPABILITY TO DO SO. NO OTHER VEHICLE AND NO OTHER INDIVIDUALS WERE INVOLVED. WE HAD A WRECKING COMPANY COME TO PULL THE CAR OUT AND TAKE TO AN AUTO BODY SHOP FOR ESTIMATE AND POSSIBLE REPAIR. THE ESTIMATE THAT WAS GIVEN TO THE POLICE OFFICER FOR THE ACTUAL PROPERTY DAMAGES (STEEL LATTICE WORK REPLACEMENT AND LAWN REPAIR) WAS LISTED AS $5000. IT IS UNKNOWN AT THIS POINT WHETHER THERE WAS ANY DAMAGE TO THE UNDERCARRIAGE OF THE VEHICLE AS A RESULT OF GOING OVER THE LARGE CONCRETE BLOCK THAT WAS IN FRONT OF THE PARKING SPOT. I AM WAITING FOR THE ESTIMATE TO KNOW THIS.

8/15/2017

SOMEBODY HAS FINALLY DIED OVER THIS DEFECT, NOW WILL SOMETHING BE DONE ABOUT IT? I HAVE OWNED 2 HYUNDAI SANTAFE'S A 2013 AND NOW A 2015. THE HEADLAMP SYSTEM ON BOTH CARS, USING HALOGEN LAMPS, IS INFERIOR, UNACCEPTABLE, FOR VOLVO, DEADLY. THIS PROBLEM IS NOT LIMITED TO THE HYUNDAI CAR BRAND, BUT MANY BRANDS USING SIMILAR PROJECTOR HALOGEN HEADLAMP SYSTEMS. DRIVING ANYWHERE IN LIKE EQUIPPED VEHICLES THE LOW BEAM HEADLAMPS FAIL TO PROVIDE ENOUGH LIGHT AHEAD OF THE VEHICLE TO AVOID AN OBSTACLE COMING OUT OF THE SHADOWS. CASE IN POINT, THE UBER VOLVO PEDESTRIAN ACCIDENT. HAVING DRIVEN PROFESSIONALLY OVER 2.5 MILLION MILES IN MY LIFETIME, MY EXPERIENCE WITH THIS PROJECTOR TECHNOLOGY, IT IS MY PROFESSIONAL OPINION THE ACCIDENT COULD NOT HAVE BEEN AVOIDED. BECAUSE THE LAMP SYSTEM ON THE VOLVO, MY TWO HYUNDAI'S, FAIL TO PROVIDE ADEQUATE LIGHTING ALLOWING THE DRIVER TO SEE, AND AVOID, OBSTACLES. I AM ATTACHING SCREEN SHOTS OF A 7 SECOND VIDEO RELATED TO THE UBER ACCIDENT. JUST OVER 3 SECONDS IN, WITH A LITTLE OVER 1 SECOND TO REACT, THE PEDESTRIAN IS BARELY VISIBLE. THE HEADLAMPS ONLY ILLUMINATE TO THE END OF THE 2ND WHITE STRIPE, ON THE LEFT, IN FRONT OF THE VOLVO. THE SAME IS TRUE OF BOTH HYUNDAI'S I HAVE OWNED WITH A SIMILAR HEADLAMP SYSTEM. STUDIES HAVE SHOWN, WITH OUT ANY DOUBT, IT TAKES A LITTLE OVER 2 SECONDS FOR A HUMAN TO REACT, UNDER IDEAL SITUATIONS, TO A UNANTICIPATED SEE AND AVOID DRIVING EVENT. IN THIS EXEMPLAR THE DRIVER HAD BARELY MORE THAN 1 SECOND TO REACT, ONCE HIS BRAIN PROCESSED THINGS, AND THEN TOLD HIS EXTREMITIES TO DO SOMETHING. THEREFORE, DUE TO INADEQUATE LIGHTING, THIS ACCIDENT IN NO WAY WAS AVOIDABLE, NOW SOMEBODY IS DEAD, AND YOU DO NOTHING. I HAVE LOOKED FOR A WAY TO ILLUSTRATE THIS DANGEROUS ISSUE, THIS DEFINES IT IN SPADES. FINALLY IF THE VOLVO HAD THE HID, OR LED LAMPS, FOR THE DEFECT TO EXIST THERE, IS MORE APPALLING.

4/17/2018

TL* THE CONTACT OWNS A 2015 HYUNDAI SANTA FE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V520000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT CALLED WEST BROAD HYUNDAI LOCATED AT 8903 W BROAD ST, RICHMOND, VA 23294, (804) 755-7777, AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.*DT *AS

9/10/2020

TL* THE CONTACT OWNS A 2015 HYUNDAI SANTA FE. THE CONTACT STATED THAT SHE HAD TO DEPRESS THE BRAKE PEDAL TO THE FLOORBOARD FOR THE VEHICLE TO COME TO A COMPLETE STOP. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT HAD TAKEN THE VEHICLE FOR EMISSIONS TESTING AND WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V520000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE INDEPENDENT MECHANIC WHERE THE CONTACT PURCHASED THE VEHICLE WAS CONTACTED AND REFERRED HER TO THE MANUFACTURER. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

10/20/2020

TL* THE CONTACT OWNS A 2015 HYUNDAI SANTA FE. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE VEERED TO THE LEFT AND RIGHT INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25. UPDATED 7/9/15*CN

4/21/2015

VEHICLE REQUIRES CONSTANT MINOR STEERING CORRECTIONS TO MAINTAIN A STRAIGHT LINE. VEHICLE WANDERS ON THE HIGHWAY AND SEEMS TO OVER ADJUST SO THAT A SLIGHT STEERING ADJUSTMENT TO THE RIGHT REQUIRES A SLIGHT CORRECTION TO THE LEFT AND ON AND ON. IMPOSSIBLE TO HOLD A STRAIGHT LINE.

6/7/2015

TWICE ENGINE QUIT WHILE OPERATING WITH NO WARNING. ONCE AT 60MPH AND THE OTHER AT SLOW SPEED WHILE TURNING AROUND. RESTARTED BY PLACING IN NEUTRAL AND PUSH START BUTTON WHILE STILL MOVING. 21000+ MILES. DEALER OFFERS NO EXPLANATION. THERE ARE NUMEROUS REPORTS OF SIMILAR INCIDENTS WITH HYUNDAI VEHICLES. NO FIXES I HAVE BEEN ABLE TO FIND AND LITTLE SATISFACTION FROM THE MFR.

9/2/2018

CAR STARTED SURGING FORWARD WITHOUT TOUCHING GAS PEDAL, IT LUNGES AT HIGHWAY SPEEDS AS WELL. I

4/11/2019

GETTING READY TO LEAVE A RESTAURANT AFTER BUSINESS DINNER, REACHED FOR SEAT BELT AND IT WAS NOT ATTACHED TO THE CAR. THE BOLT WAS COMPLETED DISLODGED, AND THE SEAT BELT WAS JUST HANGING THERE. THIS IS A BIG CONCERN BECAUSE I COULD HAVE BEEN DRIVING THE VEHICLE EARLIER THAT DAY OR POSSIBLY FOR WEEKS WITH A FAULTY SELF BELT, GIVING ME A FALSE SENSE OF SECURITY. THE DEALERSHIP WANTED EITHER US OR A DEALER REPRESENTATIVE TO DRIVE THE VEHICLE TO BE FIXED. WE SAID ABSOLUTELY NOT, IT NEEDS TO BE TOWED. SEEMS TO ME THEY DON'T UNDERSTAND THAT YOU CANT DRIVE A VEHICLE WITHOUT A WORKING SEAT BELT. ALL HYUNDAI SANTA FE VEHICLES SHOULD HAVE THE SEAT BELTS CHECKED. *TR

3/19/2015

PASSENGER SEAT BELT WARNING DOES NOT FUNCTION. WITH ADULT IN THE SEAT, NO WARNING LIGHT OR ALARM TO INDICATE THE BELT IS NOT IN USE ANYTIME WHEN VEHICLE IS IN MOTION.

9/10/2018

SIMILAR TO INCIDENT 10885095; BLIND SPOT DETECTION SYSTEM FAILED WHILE DRIVING ON AN INTERSTATE AT 70 MPH. UPON INSPECTION BY DEALER, IT WAS FOUND THE SYSTEM NEEDED TO BE "RE-CALIBRATED", BUT NO BSD SENSOR ISSUES WERE FOUND. *TR

12/21/2016

OIL CONSUMPTION WITHIN 200 MILES BLIND SPOT DETECTION DOESN'T WORK

12/1/2020

TL* THE CONTACT OWNS A 2015 HYUNDAI SANTA FE. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE VEERED TO THE LEFT AND RIGHT INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25. UPDATED 7/9/15*CN

4/21/2015

This vehicle has only 25,000 original miles on it, and I am the original owner and bought it new. In separate incidents, several months apart, first the right-front coil spring broke, with a piece falling out and nearly puncturing the right-front tire. Several months later, the same thing happened to the left-front coil spring, with the broken piece damaging a front C-V joint boot. Both incidents occurred without warning and, thankfully, happened at slow speed with no subsequent crash or accident. These failures, however, if they happened at highway speed, could have been disastrous due to causing a punctured tire, or a broken C-V joint, or by making steering/controlling the vehicle difficult. With both failures, the vehicle became hard to steer and the front suspension made loud banging sounds when trying to turn, both of which prompted me to immediately stop and have the vehicle towed. Both of the failed coil springs and associated parts were replaced by my local Hyundai dealership's service department and thy retained the replaced parts after the repairs. Hyundai did not offer to cover these defects, so my 3rd party maintenance agreement and I had to pay 100% of the repair costs.

3/27/2022

TL* THE CONTACT OWNS A 2015 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE AT A AUTOMATIC VEHICLE WASH AND DURING THE DRYING CYCLE, THE SUN ROOF SHATTERED. AS A RESULT, GLASS AND WATER ENTERED THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,500. THE VIN WAS NOT AVAILABLE.

10/26/2015

PANORAMIC SUNROOF SHATTERED WHILE DRIVING. IT INITIALLY LEFT A LARGE HOLE ABOUT 2 FT BY 3 FT WHICH INCREASED OVER THE NEXT 2 HOURS AS I LIMPED HOME. THOUSANDS OF PIECES OF GLASS ENDED UP INSIDE THE OVERHEAD SUN SHADE AND INSIDE THE CAR. I WAS DRIVING ON A HIGHWAY LATE AT NIGHT AND THERE WERE NO ROCKS OR OTHER FLYING OBJECTS THAT COULD HAVE HIT MY CAR WHEN THIS OCCURRED.

5/29/2017

THE VENDOR HAS HAD MONTHS TO HAVE A REMEDY TO FIX THE ABS BRAKE FLUID LEAKING CAUSING POTENTIAL ENGINE FIRES.

11/16/2020

ABS failed while merging causing a collision that ended up totaling my car.

6/29/2021

On July 14, 2021, while the vehicle was MOVING, the cable in the spare tire hoist snapped resulting in the spare tire dropping to the ground and getting wedged between the ground and the trailer hitch. Fortunately, this occurred on a side street and the net effect was that the spare tire was partially dislodged from metal wheel and the wheel was knocked slightly out of round. Had this failure happened on the freeway, it could have been a very serious accident, perhaps even a fatality for us or other drivers on the road. This vehicle is kept in a garage, has never been used for off-roading and the spare tire has never been removed/used. Our local Hyundai service department confirmed that there was no observable indicator that would have caused this to happen. There were no noises, warning lights or symptoms prior to the cable snapping.

11/15/2021

It appears to be a problem with all the Hyundai Santa Fe Sport. It has abs, downhill, stability control lights on at the same time. It appears to be wheel speed sensor but they do not know which one. The service manager had said it happens to be a lot of the time the rear sensor that goes out. The service manager made it seem like it happens frequently. When I check online a lot of owners appear to be having the same issue. THREE LIGHTS, ESC, DBC, and ABS warning lights turn on. I am in fear for my life, due the safety on the road if the tires would lose control!

4/8/2022

TL* THE CONTACT OWNS A 2015 HYUNDAI SANTA FE EQUIPPED WITH CONTINENTAL CROSSCONTACT LX TIRES, SIZE: 235/65R17. WHILE DRIVING APPROXIMATELY 40 MPH, THE REAR PASSENGER SIDE TIRE SUDDENLY BLEW OUT. THE CONTACT MANAGED TO COAST OVER TO THE EMERGENCY LANE AND NOTICED THAT THE ENTIRE SIDEWALL WAS DAMAGED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE VEHICLE AND TIRE FAILURE MILEAGE WAS 2,200. THE DOT NUMBER WAS NOT AVAILABLE.

6/29/2015

TL* THE CONTACT OWNED A 2015 HYUNDAI SANTA FE. WHILE DRIVING 35 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE FRONT PASSENGER SUSTAINED EYE INJURIES DUE TO DOOR FRAGMENTS AND GASHES ON THE ARM. THE FRONT PASSENGER SIDE DOOR COMPONENTS WERE NOT STRUCTURALLY SOUND UPON IMPACT. THE DRIVER AND FRONT PASSENGER SUSTAINED WHIPLASH AND BACK PAINS, WHICH REQUIRED MEDICAL ATTENTION. ONLY THE CURTAIN AIR BAGS DEPLOYED ON BOTH SIDES OF THE VEHICLE DURING THE CRASH. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED BY THE INSURANCE COMPANY. THE CONTACT REQUESTED THAT THE MANUFACTURER DIAGNOSE THE AIR BAG FAILURE, BUT THE REQUEST WAS NOT HEEDED. THE INSURANCE COMPANY DECLARED THE VEHICLE DESTROYED. THE FAILURE MILEAGE WAS NOT AVAILABLE.....UPDATED 07/05/16 *BF *CN

5/10/2016

TL* THE CONTACT OWNS A 2015 HYUNDAI SANTA FE. WHILE DRIVING APPROXIMATELY 65 MPH, THE DRIVER HEARD A LOUD EXPLOSION. THE DRIVER NOTICED THAT THE SUN ROOF SHATTERED AND PIECES OF THE SUN ROOF GLASS BEGAN TO FALL. THERE WERE MINOR INJURIES TO THE DRIVER'S AND PASSENGER'S HEADS THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000. UPDATED 01/31/17*LJ

11/22/2016

TL* THE CONTACT OWNS A 2015 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE LIFTGATE FAILED AND ATTEMPTED TO CLOSE ON ITS OWN INTERMITTENTLY. THE CONTACT STATED THAT THE FAILURE OCCURRED WHEN THE SMART LIFTGATE FEATURE WAS ACTIVATED AND DEACTIVATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000.

3/27/2017

TL* THE CONTACT OWNS A 2015 HYUNDAI SANTA FE. WHILE DRIVING 35 MPH, THE HEADLIGHTS FAILED TO OPERATE AND THE INSTRUMENT CLUSTER SENSOR INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (INTERSTATE HYNUDAI, LOCATED AT 609 CONSTITUTION DR WEST MONROE, LA 71292) WHERE IT WAS DIAGNOSED THAT THE SPEED SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 44,654.

8/3/2017

I RECEIVED A RECALL FROM YOU REGARDING THE SECONDARY LATCH ON THE HOOD RELEASE. I CALLED THE DEALER TO ARRANGE CORRECTION. DEALER REP SAID THAT PARTS ON BACK ORDER AND I COULD BE PUT ON WAITING LIST. I CALLED HYUNDAI FINANCE AS THE VEHICLE IS LEASED AND SAID CAN YOU DO ANYTHING? THEY SAID TO TAKE VEHICLE TO DEALER AND HAVE LATCH INSPECTED. I CALLED DEALER BACK AND ASKED FOR AN APPOINTMENT. TODAY IS AUGUST 7, THEY SET AN APPOINTMENT FOR SEPTEMBER 5. I SAID AN INSPECTION REQUIRING 5 MINUTES TAKES A MONTH? PAPERWORK, REP SAID. MY COMPLAINT IS THAT YOU ISSUED AN IMPORTANT SAFETY RECALL AND MF. HAS NO PARTS? IS SEALER STALLING? DEALER NAME IS JOHNSON HYUNDAI IN CARY, NORTH CAROLINA. DON'T SEND RECALLS IF THE COMPANY WON'T CO-OPERATE! *TR

8/7/2017

TL* THE CONTACT OWNS A 2015 HYUNDAI SANTA FE. WHILE ATTEMPTING TO LOCK THE VEHICLE'S DOORS, THE FRONT PASSENGER DOOR LOCK FAILED TO LOCK. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,950.

8/15/2017

CAR WAS BOTH TO DEALERSHIP ON 3/7/2020 -3/12/2020 THE HEADLIGHT WENT OUT THEY REPLACED THE BCM RETURNED TO DEALERSHIP ON 3/19/2020 HEADLIGHT NOT TURNING ON HEATED SEAT WENT OUT AND REAR WINDSHIELDWIPER NOT WORKING GOT BABK 3/20/20 BOUGHT BACK AGING ON 4/22/202 AND RETURNED TO ME ON 5/07/2020 FOR SAME THING IT IS BACK AGAIN AT DEALERSHIP FOR THE SAME THING. I WENT TO START THE CAR UP TO GO TO WORK AND THE LIGHTS DID NOT COME ON IT WAS RAINING THAT DAY AND TURNED ON THE REAR WIPER ON THAT DID NOT TURN ON THEN I TRIED THE HEATED SEAT TURNED IT ON AND IT WENT OUT.

7/31/2020

The contact owns a 2015 Hyundai Santa Fe. The contact stated that while driving at various speeds the vehicle stalled and the two catalytic converters became inoperable. Additionally, the blue link screen failed to load and link the features. There were no warning lights illuminated. The vehicle was taken to the local dealer who diagnosed two catalytic converters that needed to be replaced. The vehicle was not repaired. The manufacturer was notified. The failure mileage was 115,000.

6/21/2021

The navigation/backup camera screen gets stuck on the loading page. This problem began right after the warranty period ended, which appears to be a common complaint on the message boards. When it first became a problem, it eventually would load, but would take approximately 15 minutes. Now, it fails to load at all (just continuously displays "loading"), which renders the backup camera, navigation system, maps, radio, satellite, clock and all associated controls useless. A backup camera is essential for me--I will not drive a car without one, since it a safety concern due to kyphosis. Having the navigation on a large screen (versus my phone or a printed map) is another reason I chose this car. So, not repairing it is not an option. It is a safety issue. When trying to find a solution, I found hundreds upon hundreds of complaints for the same issue with the same model as my car. The dealership also was aware of it. So, I figured I would report it since it is so common, hoping to save others from the $1000+ bill I received to repair it.

2/5/2022

My vehicle was taken from my residence due to the individual being able to take apart my steering wheel column and starting my vehicle. This is very alarming to know that my vehicle can be stolen anytime with this trick that is being shown all over social media and the news channels.

3/28/2023

The contact owns a 2015 Hyundai Santa Fe. The contact stated that while driving at an undisclosed speed, the ABS, hill assist, and traction control warning lights illuminated and the "BSD Cancelled" message was displayed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 145,000.

8/8/2023

The contact owns a 2015 Hyundai Santa Fe. The contact stated that while driving at an undisclosed speed, the ABS, hill assist, and traction control warning lights illuminated and the "BSD Cancelled" message was displayed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 145,000.

8/8/2023