2016 Hyundai Santa Fe Owner Complaints

THIS VEHICLE HAS A SURGING ISSUE. WHEN I COME TO A TRAFFIC LIGHT STOP IT ACTS LIKE IT'S GOING TO DIE I CAN FELL MY FOOT ON THE PEDAL ALSO THE RPM IS DROP . TOOK IT TO DEALER AND ADVISE ME THEY CAN'T TEST IT WITH OUT NO CHECK ENGINE LIGHT ON AND IT CONTINUES TO PERFORM THE SAME ALSO I REPLACE THE SPARK PLUG AND COIL WAS BURN BAD AND RUST SILL HAVE SAME ISSUE LOOK LIKE ISSUE WITH FUEL OR IDLE.

4/17/2019

ENGINE FAILED AT 63,000 MILES WHILE DRIVING ON INTERSTATE. HYUNDAI BLAMES IT ON SLUDGE IN OIL PAN. WITH OUT SERVICE RECEIPTS WILL NOT WARRANTY ENGINE. SERVICED ENGINE MYSELF AND DIDN'T SAVE CASH RECEIPTS.

5/6/2019

THE PANORAMIC SUNROOF SPONTANEOUSLY SHATTERED WHILE DRIVING AT NIGHT ON THE HIGHWAY AT ABOUT 70MPH - THE SOUND WAS LIKE A GUNSHOT INSIDE THE CAR - THIS IS A SANTA FE SPORT 2016 MODEL THAT I BOUGHT ON JULY 5 2015

12/11/2015

THE FRONT SUNROOF ON MY 2016 SANTA FE I BOUGHT IN JAN 2016 THAT HAS APPROX. 8000 MILES, EXPLODED ON THE WAY TO WORK WHILE DRIVING ON THE INTERSTATE. IT SOUNDED LIKE A GUN SHOT IN MY RIGHT EAR, THEN GLASS BEGAN TO FALL ON MY HEAD AND THROUGHOUT THE CAR - I'M SURE THE MAJORITY OF IT WAS SUCKED OUT AND ONTO THE INTERSTATE. (I HAD THE SUN SHADE INSIDE OPENED SO MY CHILD COULD WATCH THE RAIN ON THE RIDE TO THE BABYSITTERS.)I FOUND OTHERS WITH THE SAME PROBLEM WHEN I GOOGLED IT. CAR WAS TOWED TO DEALERSHIP AND ISSUE WOULD BE COVERED UNDER WARRANTY I WAS TOLD, I WAS GIVEN A LOANER WHILE IT WAS FIXED. NO OTHER VEHICLES IN FRONT OF OR BEHIND ME WITHIN 4 CAR LENGTHS AT LEAST. I DID NOT PASS UNDER AN OVERPASS. IT WAS RAINING THAT DAY (OF COURSE - THAT'S MY LUCK) WHEN I GOT TO WORK I CLOSED THE SUN SHADE ON THE INSIDE AS BEST AS I COULD WITH ALL THE GLASS THAT WAS IN THE TRACK, AND TAPED GARBAGE BAGS OVER IT TO PRESERVE THE INSIDE. I WENT TO DEALERSHIP LATER TO TAKE ADDITIONAL PICTURES AND YOU CAN TELL THE GLASS WAS BLOW OUTWARDS. THERE WAS EVEN CHIPS IN THE PAINT THROUGH THE CLEAR COAT FROM WHEN GLASS FLEW. I'M THANKFUL I WAS THE ONLY ONE IN THE CAR AT THE TIME, BUT MY CHILD'S CAR SEAT IS FULL OF GLASS REMAINS. I WASN'T HURT - ONLY A FEW CUTS FROM GLASS THAT WAS IN MY JACKET POCKET AND IN MY CLOTHES. I AM STILL AT A LOSS AS TO WHAT HAPPENED, HOW AND WHY - UNKNOWN. AND SO FAR THE DEALERSHIP HAS NOT COMMUNICATED ANYTHING TO ME, BUT I HOPE THEY MAKE IT RIGHT.

4/5/2016

WHILE THE VEHICLE WAS PARKED,WHEN SHIFTING INTO REVERSE, THE TRANSMISSION WENT INTO DRIVE. IT WOULD NOT GO INTO REVERSE. THE ONLY WAY TO RESET IT WAS TO TURN OFF ENGINE AND RESTART THE ENGINE.

2/24/2016

THE CAR WAS AT A COMPLETE STOP IN A DRIVEWAY. THE CAR WAS STILL RUNNING BECAUSE I WAS GETTING OUT OF THE CAR TO GET THE MAIL. I PUT THE CAR IN PARK AND WENT TO GET OUT OF THE VEHICLE. AS I GOT OUT THE VEHICLE STARTED GOING IN REVERSE AND PULLED ME UNDERNEATH THE CAR AND THE VEHICLE RAN OVER ME. I'M NOT SURE IF THE TRANSMISSION SLIPPED OUT OF PARK TO REVERSE ON ITS OWN OR IF THE SHIFTER WASN'T ACTUALLY PLACED IN PARK. I THOUGHT THE VEHICLE COULD SENSE IF NO ONE WAS IN THE DRIVERS SEAT AND AUTOMATICALLY PUT THE CAR INTO PARK OR NEUTRAL. THE HEATED SEATS AND AIRBAG WON'T TURN ON UNLESS IT SENSE WEIGHT IN THE SEAT.

3/15/2019

WHEN DRIVING THE PARKING LIGHT COMES ON, DOWNHILL ASSIST COMES ON AND THE TRACTION CONTROL GOES OFF, THEN THE SPEEDOMETER GOES FROM THE CURRANT SPEED TO ZERO THEN FLUTTERS BACK TO THE CORRECT SPEED, THEN REPEATS. THIS HAS HAPPENED AT SPEEDS FROM 25 MPH TO 70 MPH. DEALER SAYS THEY CAN'T FIND OUT WHAT IS WRONG.

5/12/2017

TAKATA RECALL AIRBAG LIGHT ON AND MY SUV HAS BEEN IN 0 ACIDDENTS, THE AC AIR STATES IT'S ON BUT DOESN'T BLOW ANY AIR AT ALL! IT ONLY HAS 69640K MILES, KNOCKING SOUND WHEN I AM ON PARK OR HAVE THE BRAKE ON WHILE AT RED LIGHT OR STOP SIGN!

8/8/2018

TAKATA RECALL AIRBAG LIGHT ON AND MY SUV HAS BEEN IN 0 ACIDDENTS, THE AC AIR STATES IT'S ON BUT DOESN'T BLOW ANY AIR AT ALL! IT ONLY HAS 69640K MILES, KNOCKING SOUND WHEN I AM ON PARK OR HAVE THE BRAKE ON WHILE AT RED LIGHT OR STOP SIGN!

8/8/2018

ON JULY 27, 2019 DRIVING ON A COUNTY ROAD AT 50 MPH IN DRY AND SUNNY CONDITIONS, THE AIRBAG LIGHT ILLUMINATED AS WELL AS THE PASSENGER SEATBELT LIGHT. THE NEXT MORNING I SCHEDULED SERVICE RIGHT AWAY. I STARTED MY CAR TO GO TO SCHWARTZ MAZDA IN SHREWSBURY NJ ON 7/27/19 FOR SERVICE THRU MY PURCHASED EXTENDED WARRANTY. AT THAT TIME, NEITHER THE AIRBAG OR SEATBELT LIGHTS WERE ON, BUT NERVOUS FOR MINE AND MY FAMILY'S SAFETY, I BROUGHT THE CAR ANYWAY. I WAS INFORMED BY JARROD IN THE SERVICE DEPARTMENT THAT THEY RESET MY COMPUTER AND TO LET HIM KNOW IF THE LIGHT(S) CAME BACK ON. THE AIRBAG LIGHT CAME ON BRIEFLY ON AUGUST 11TH WHILE DRIVING ON A RESIDENTIAL ROAD GOING 35 MPH ON A DRY AND SUNNY DAY. I TURNED OFF THE VEHICLE TO PARK AND THEN RESTARTED MY CAR TO RETURN HOME. THE LIGHT WAS NOT ON. MONDAY AUGUST 19TH WHILE TRAVELING ON A COUNTY ROAD AT 45 MPH IN RAINY WET DRIVING CONDITIONS AIRBAG LIGHT CAME ON ACCOMPANIED BY THE FLASHING PASSENGER SEAT BELT LIGHT AGAIN. MADE AN APPT FOR SERVICE ON TUESDAY, AUGUST 20TH WITH ONCE AGAIN, SCHWARTZ MAZDA IN SHREWSBURY NJ WHERE I PURCHASED THE VEHICLE IN MAY OF 2018. BOTH LIGHTS WERE ON UPON MY ARRIVAL IN SUNNY AND DRY DRIVING CONDITIONS. THEIR CODE READER PRODUCED THE CODE "PASSENGER MAT SENSOR" AND I WAS INFORMED THEY WOULD HAVE TO SEND IT TO CIRCLE HYUNDAI IN SHREWSBURY FOR FURTHER DIAGNOSIS. I RECEIVED A CALL FROM JARROD AT SCHWARTZ MAZDA AT 11 AM ON THURSDAY AUGUST 22 WITH NEWS THAT MY REPAIR WAS NOT COVERED UNDER MY PURCHASED EXTENDED WARRANTY AND THAT THE REPAIRS WOULD COST ALMOST $600. I AM FEARFUL FOR MY FAMILY'S SAFETY AND THE RESOURCES I HAVE REACHED OUT TO HAVE BEEN USELESS AND UNACCOMODATING. WHY IS NO ONE CONCERNED FOR THE SAFETY OF AIRBAGS THAT WILL NOT INFLATE IN THE EVENT OF EMERGENCY? PLEASE CONTACT ME WITH A COURSE OF ACTION I CAN TAKE TO REPAIR THIS VEHICLE AND KEEP MY FAMILY SAFE.

8/22/2019

I BOUGHT A 2016 SANTA FE SPORT AT CARMAX 8000 MILES AND WHEN I FILLED THE TANK THE FIRST TIME I COULD ONLY FILL ABOUT 13 GAL, I DROVE IN TOWN ABOUT 280 MILES. FILLED NOW A FEW TIMES AND ONLY CAN FILL ABOUT 13 GAL EACH TIME. IT SHOWS AS FULL, HOWEVER THE TANK IS A 17 GAL TANK. ALSO WHEN FILL THE GAUGE SHOWS I SHOULD GET ABOUT 380 MILES BUT I ONLY GET ABOUT 280. I HAVE SEEN ON OTHER FORUMS THIS SEEMS TO BE A PROBLEM WITH EVEN 2015 VEHICLES AS WELL.

6/28/2016

I BOUGHT THIS CAR 16 MONTHS AGO, THE GAS GAUGE STOPPED WORKING, I TOOK THE CAR TO LESTER GLENN HYUNDAI IN TOMS RIVER, NJ WHERE I BOUGHT IT. I USE THIS CAR AND COVER 5 STATES AS A TERRITORY MANAGER, THE WARRANTY EXPIRED 10,000 MILES AGO, THEY SAID THEY WILL TALK TO HYUNDAI TO SEE IF THEY WILL COVER PART. I FEEL AFTER 1 YEAR THIS PART SHOULD NEVER HAVE FAILED. I OWNED 3 HYUNDAI'S AND NEVER HAD THIS PROBLEM BEFORE. THIS PART SHOULD HAVE LASTED THE LIFE OF THE CAR.

4/3/2017

The contact owns a 2016 Hyundai Santa Fe. The contact received notification NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was made aware of the issue and confirmed that the parts were not yet available. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

10/21/2022

The contact owns a 2016 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

10/24/2022

NO SEAT BELT AUDIBLE ALARM NOTIFICATION WHEN THE BELT IS NOT BUCKLED WITH PASSENGER IN THE SEAT. SEE VIDEO WEB SITE HTTP://WWW.RECALLMASTERS.COM/NO-SEAT-BELT-WARNING-FOR-SOME-HYUNDAI-SANTA-FE-VEHICLES-VIDEO/

8/28/2017

RECENTLY WE COULD NOT UNDO THE SEATBELT THAT OUR 6 YEAR OLD GRANDSON WAS STRAPPED IN. THE MORE TRIED TO EXTEND IT TO RELEASE THE TENSION THE TIGHTER IT BECAME. MY GRANDSON WAS BEING CRUSHED AND WAS SCREAMING. THE VEHICLE WAS NOT RUNNING AND WAS PARKED IN THE DRIVEWAY. I HAD TO RUN INTO THE GARAGE AND GET A PAIR OF SCISSORS AND CUT THE SEATBELT TO GET HIM OUT. TO REPLACE THE SEATBELT IS GOING TO COST OVER $400 AND THE DEALER WILL NOT PAY FOR IT AS THEY SAID IT WAS OUR FAULT.

6/23/2018

The ABS, traction control, and another light are illuminated. Upon investigating online this is a known issue with these cars. No recall has been issued. My car is available for inspection.

5/26/2021

I wish to file a complaint against Hyundai for the untimely manner in which they’ve handled recall 218. This recall has been in place for several months with many notifications that the recall exists. Yet, the company has failed to provide a solution to this highly sensitive and dangerous problem. At a moment’s notice, these cars can short circuit and burst into flames, this can be fatal and the company is not doing everything they should be to ensure their consumers are safe!

10/24/2022

THE ENTIRE PANARAMA SUNROOF EXPLODED ON MY 2016 SANTA FE WHILE TRAVELING ON INTERSTATE 81 @ 70 MPH IN PENNSYLVANIA YESTERDAY COVERING MY WIFE AND I WITH SHARDES OF GLASS. I UNDERSTAND THERE HAS BEEN OTHER INCIDENTS OF THIS NATURE POSTED ON GOOGLE. I CALLED THE DEALER AND GOT THE TYPICAL RUN AROUND. I DID NOT PASS UNDER ANY OVER PASSES AND TRAFFIC WAS NON EXISTENT.

12/5/2016

I BOUGHT THE CAR NEW IN PUERTO RICO. AFTER HURRICANE MARIA I MOVED TO FLORIDA. I TRIED TO GET MY CAR SERVICE FOR TWO RECALLS HERE IN FLORIDA. THEY TRIED TO GET IN CONTACT WITH PUERTO RICO IN ORDER TO GET PAID FOR THE REPAIRS. I ALSO CALLED THEM AND THEY TOLD ME TO WRITE THEM A LETTER ASKING TO REGISTER THE CAR HERE. THEY HAVE NOT ANSWER ANY OF MY FOUR REQUEST. WHAT CAN WE DO?

8/11/2018

WIFE STOPPED AT STOP SIGN , CAR WOULD NOT RESPOND TO ACCELERATOR PEDAL , 1 BLOCK FROM HOME WAS ABLE TO IDLE CAR INTO DRIVE WAY. I GOT INTO CAR TO SEE WHAT WAS GOING ON FOUND SAME PROBLEM. I SHUT CAR OFF AND RESTARTED AND ACCELERATOR STARTED WORKING , PULLED INTO GARAGE AND CALLED HYUNDAI TO GET TOWED TO DEALER CAR NOT SAFE TO DRIVE.

1/9/2017

I was driving my 2016 Hyundai Santa Fe to my morning job, & noticed a slight trembling of the vehicle initially. Upon approaching a stop sign at a 2 way stop, I noticed that my brakes were not fully engaging so I pumped them a couple times. Immediately my car started accelerating on its own faster and faster until my brakes were not stopping the car at all even with my foot pushing the brake pedal down as far as possible. My foot wasn’t on the accelerator at all. I noticed a pickup truck about to cross the intersection for which I needed to stop. Because I had no control over the car to get it to stop, I slammed the car into park, & it finally stopped just before my car crossed through the intersection. If I had not done that I would’ve been hit directly on my drivers side door by a truck going at least 55 mph. The car revved really high for several seconds after putting the car in park. I drove 10 mph to my work destination, & experienced exactly the same symptoms when I was pulling into my parking spot. As soon as I started braking to come to a stop to park, the car immediately started to accelerate again beyond my control & the ability to engage my brakes, even with my brakes pushed down as far as they would go. Again I slammed the car into park, otherwise my car would’ve run through the side of a barn & a horse stall with a horse and the barn owner inside. I checked to make sure nothing was impeding the movement of my accelerator and braking pedals, and nothing was. No warning lights came on at any time. I am very concerned as I am reading multiple reports of almost identical incidents for other Hyundai Santa Fe owners of a variety of years, & because this issue can’t be reproduced, there is no recall, and no code comes up, owners are not being given a solution or any type of support by Hyundai dealers or the manufacturer itself. I absolutely do not feel safe driving my car for my own safety & the safety of those on the road with me. I was almost killed today.

5/16/2023

TL* THE CONTACT OWNS A 2016 HYUNDAI SANTA FE. THE CONTACT STATED THAT WATER LEAKED THROUGH THE WINDSHIELD ONTO THE DASHBOARD OF THE VEHICLE. IN ADDITION, IN COLD TEMPERATURES, ICE ACCUMULATED INSIDE THE WINDSHIELD. ON HOT AND HUMID DAYS, CONDENSATION WAS VISIBLE INSIDE THE WINDSHIELD OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 900.....UPDATED 02/10/16 *BF ...VIDEO AVAILABLE *CN

1/15/2016

TL* THE CONTACT OWNS A 2016 HYUNDAI SANTA FE. WHILE DRIVING APPROXIMATELY 50 MPH IN THE SNOW, THE CONTACT ACTIVATED THE FRONT WINDSHIELD WIPERS. SNOW BEGAN TO ACCUMULATE AT THE BASE OF THE WINDSHIELD WIPERS, WHICH PREVENTED THE WINDSHIELD WIPERS FROM GOING DOWN. AS A RESULT, THE WIPERS BECAME INOPERABLE. THE FAILURE RECURRED THREE TIMES. THE DEALER DIAGNOSED THAT THE WINDSHIELD WIPERS WERE FUNCTIONING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000.

5/2/2016

VEHICLE'S STEERING REQUIRES CONSTANT CORRECTION. VEHICLE WILL NOT TRACK STRAIGHT. VERY DIFFICULT TO KEEP VEHICLE IN A LANE, SOMETIMES ALMOST IMPOSSIBLE. NOT A PROBLEM FOR IN-TOWN DRIVING, BUT A MAJOR PROBLEM ON HIGHWAYS. PROBLEM GETS EXPONENTIALLY WORSE AS SPEEDS INCREASE, ESPECIALLY ON I-45 AND I-130 IN CENTRAL TEXAS WHERE SPEEDS ARE 80+. WINDY CONDITIONS MAGNIFY THE PROBLEM. VEHICLE IS ESSENTIALLY WEAVING DOWN THE ROAD. VERY DANGEROUS SINCE VEHICLE IS ALWAYS HEADING TOWARD CENTERLINE OR SHOULDER. THERE IS SOMETHING SERIOUSLY WRONG WITH THE DESIGN OF THE STEERING ON THIS VEHICLE.

3/19/2016

While driving the car experienced a catastrophic engine failure as well as loss of steering and brakes. Was able to get to the side of the road without injury. This could have resulted in injury or loss of life if the drivetrain would have locked up. The vehicle is at the dealer now, after a 250-mile tow. The dealer said that they have eight cars at their dealership with the same blown engine issue. No warning lights came on prior to the incident.

3/16/2023

TL* THE CONTACT OWNS A 2016 HYUNDAI SANTA FE. WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHO STATED THAT ALL THE SCREWS IN THE REAR PASSENGER SIDE SEAT NEEDED TO BE TIGHTENED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 17.

10/23/2015

I have seen this be reported online, but apparently it only covers the KIA Model, not the hyundai model. But the ODS Mat/Bladder defect in our passenger seat in our Hyundai Santa Fe 2016. Drops Codes B149000 and B1764 - this causes our air bag light to come on. This flipped on around 70k miles but because we are the second owner, we have to foot the bill out of pocket. Its asinine to think that we have to replace the entire seat and that Hyundai doesnt see this as a problem for them. Hyundai looked at our car, and again they stated we have to fix it ourselves - or pay them. They confirmed it. The problem is, it shuts our air bags off meaning if we dont foot the $2000-$3000 to replace it, our air bags just wont deploy. Thats a massive security risk. This seems to be a problem with various Hyundai and Kia models, but apparently only SOME models with the same codes get to be replaced. Ridiculous. Attached are various issues by Hyundai, Kia, with the same issue across various models. Here is the link to the same issues in a different model of Kia/Hyundai Cars [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

2/8/2024

THE SUV 2016 COME EQUIPPED WITH CONTINENTAL 235/55 R19 TIERS, THE SUV HAS ONLY 3400 MILES ON IT SINCE PURCHASE, I LOST TWO TIERS ON A BLOW OUT AT LOW SPEED 35 TO 40 MPH, SIDE WALLS FAILED, (IT WAS ON A STREET) I VISUALLY INSPECTED THE TIRES MYSELF AND AGREED WITH THE TIRE DISTRIBUTOR.

3/29/2016

RECALL:(#141),(#163),PLUS REAR & FRONT END SUSPENSION OUT OF LINE. BROUGHT BRAND NEW TIRES AND STILL VIBRATION FRONT AND REAR.

7/3/2018

RECALL:(#141),(#163),PLUS REAR & FRONT END SUSPENSION OUT OF LINE. BROUGHT BRAND NEW TIRES AND STILL VIBRATION FRONT AND REAR.

7/3/2018

TAKATA RECALL, THE SEAT BELT IS GETTING STOCKED AND TIGHT DURING DRIVING ALSO DOESN'T RECLINE WHEN TAKING IT OFF STILL HANGING, THE FUEL EVAPORATES FROM THE FUEL TANK AND DOESN'T GIVE ANY MILEAGE AS DESCRIBED WHEN DRIVING FEEL EVERY LITTLE THING ON THE ROAD INCLUDING SMALL ROCKS.

5/6/2019

ON JULY 27, 2019 DRIVING ON A COUNTY ROAD AT 50 MPH IN DRY AND SUNNY CONDITIONS, THE AIRBAG LIGHT ILLUMINATED AS WELL AS THE PASSENGER SEATBELT LIGHT. THE NEXT MORNING I SCHEDULED SERVICE RIGHT AWAY. I STARTED MY CAR TO GO TO SCHWARTZ MAZDA IN SHREWSBURY NJ ON 7/27/19 FOR SERVICE THRU MY PURCHASED EXTENDED WARRANTY. AT THAT TIME, NEITHER THE AIRBAG OR SEATBELT LIGHTS WERE ON, BUT NERVOUS FOR MINE AND MY FAMILY'S SAFETY, I BROUGHT THE CAR ANYWAY. I WAS INFORMED BY JARROD IN THE SERVICE DEPARTMENT THAT THEY RESET MY COMPUTER AND TO LET HIM KNOW IF THE LIGHT(S) CAME BACK ON. THE AIRBAG LIGHT CAME ON BRIEFLY ON AUGUST 11TH WHILE DRIVING ON A RESIDENTIAL ROAD GOING 35 MPH ON A DRY AND SUNNY DAY. I TURNED OFF THE VEHICLE TO PARK AND THEN RESTARTED MY CAR TO RETURN HOME. THE LIGHT WAS NOT ON. MONDAY AUGUST 19TH WHILE TRAVELING ON A COUNTY ROAD AT 45 MPH IN RAINY WET DRIVING CONDITIONS AIRBAG LIGHT CAME ON ACCOMPANIED BY THE FLASHING PASSENGER SEAT BELT LIGHT AGAIN. MADE AN APPT FOR SERVICE ON TUESDAY, AUGUST 20TH WITH ONCE AGAIN, SCHWARTZ MAZDA IN SHREWSBURY NJ WHERE I PURCHASED THE VEHICLE IN MAY OF 2018. BOTH LIGHTS WERE ON UPON MY ARRIVAL IN SUNNY AND DRY DRIVING CONDITIONS. THEIR CODE READER PRODUCED THE CODE "PASSENGER MAT SENSOR" AND I WAS INFORMED THEY WOULD HAVE TO SEND IT TO CIRCLE HYUNDAI IN SHREWSBURY FOR FURTHER DIAGNOSIS. I RECEIVED A CALL FROM JARROD AT SCHWARTZ MAZDA AT 11 AM ON THURSDAY AUGUST 22 WITH NEWS THAT MY REPAIR WAS NOT COVERED UNDER MY PURCHASED EXTENDED WARRANTY AND THAT THE REPAIRS WOULD COST ALMOST $600. I AM FEARFUL FOR MY FAMILY'S SAFETY AND THE RESOURCES I HAVE REACHED OUT TO HAVE BEEN USELESS AND UNACCOMODATING. WHY IS NO ONE CONCERNED FOR THE SAFETY OF AIRBAGS THAT WILL NOT INFLATE IN THE EVENT OF EMERGENCY? PLEASE CONTACT ME WITH A COURSE OF ACTION I CAN TAKE TO REPAIR THIS VEHICLE AND KEEP MY FAMILY SAFE.

8/22/2019

WHEN DRIVING AT NIGHT THERE IS A BLACK SHADOW ON THE WINDSHIELD MAKING IT IMPOSSIBLE TO SEE. IT IS NOT FIXED BY REAIMING LIGHTS. IT IS WORSE AS YOU HIT BUMPS IN THE RODE. IT MAKES IT IMPOSSIBLE TO DRIVE AT NIGHT! I WAS DRIVING IN MY SUBDIVISION AND COULD NOT SEE A WOMAN WALKING.

12/18/2019

WHILE DRIVING ABOUT 65 MPH ON THE HIGHWAY ALL OF THE WARNING LIGHTS (ENGINE, OIL, ETC...) CAME ON AT THE SAME TIME AND THE CAR JUST SHUT DOWN AND LOST POWER STEERING. LUCKILY I WAS ABLE TO PULL OVER WITHOUT ANY PROBLEMS. THE VEHICLE WOULDNT START. IT JUST MAD A CLICK WHEN TURNING THE KEY. ALL OF THE LIGHTS WORK IN THE VEHICLE. THE VEHICLE HAS ABOUT 82,000 MILES

9/13/2020

THE SENSOR COMES ON AND OFF SPORADICALLY FOR MY ABS AND TRACTION CONTROL. I BELIEVE THERE IS A SHORT AS THE LIGHTS COME ON MORE OFTEN ON HUMID DAYS. I HAVE HEARD THIS COULD CAUSE SPONTANEOUS COMBUSTION OF THE VEHICLE GIVEN THE LOCATION OF THE SENSOR. I TRANSPORT 4 YOUNG GRANDCHILDREN IN THIS VEHICLE AND WE ARE NOW AFRAID OF DYING IN A CAR FIRE. THE DEALER WANTS A FORTUNE TO REPLACE THIS SENSOR. GIVEN OTHER YEAR SANTE FE SUV HAVE BEEN RECALLED FOR THIS ISSUE I WOULD LIKE THE 2016 MODELS RECALLED AS WELL. THIS HAS BEEN ONGOING FOR A FEW WEEKS NOW. COMES ON WHEN I START VEHICLE ON HUMID DAYS. GOES OFF ON DRY DAYS.THE DEALER SAID HE WILL REPORT THAT I COULD NOT AFFORD THE REPAIR AND IF I DO GET A FIRE FROM IT THE INSURANCE COMPANY WILL NOT COVER IT AS I WAS INFORMED OF THE PROBLEM. SOUNDS LIKE BLACKMAIL TO ME.

9/27/2020

The contact owns a 2016 Hyundai Santa Fe. The contact stated that upon his wife starting the vehicle, she observed heavy smoke coming from the exhaust. The contact stated that his wife heard an abnormal sound coming from the engine compartment. The check engine warning light was illuminated. The vehicle was towed to the dealer, who determined that coolant intrusion had damaged the head gasket, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 95,000.

1/24/2024

The contact owns a 2016 Hyundai Santa Fe. The contact stated that while his granddaughter was driving at an undisclosed speed, the vehicle hesitated, and there was white smoke emanating from the exhaust pipe, after which the vehicle inadvertently lost motive power. The driver was able to pull to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the cylinder head bolts, resulting in damage to the cylinder head gaskets and requiring a replacement engine. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 87,000.

3/18/2024

TL* THE CONTACT OWNS A 2016 HYUNDAI SANTA FE. WHILE DRIVING AT APPROXIMATELY 40 MPH, THE SUN ROOF EXPLODED. THE CONTACT HAD TWO MINORS SEATED IN THE REAR AND GLASS PARTICLES FELL ON THEM; HOWEVER, THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED, BUT THE REPAIRS WERE UNKNOWN. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,500.

10/5/2015

TL* THE CONTACT OWNS A 2016 HYUNDAI SANTA FE. THE CONTACT STATED THAT WATER LEAKED THROUGH THE WINDSHIELD ONTO THE DASHBOARD OF THE VEHICLE. IN ADDITION, IN COLD TEMPERATURES, ICE ACCUMULATED INSIDE THE WINDSHIELD. ON HOT AND HUMID DAYS, CONDENSATION WAS VISIBLE INSIDE THE WINDSHIELD OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 900.....UPDATED 02/10/16 *BF ...VIDEO AVAILABLE *CN

1/15/2016

2016 HYUNDAI SANTE FE INVOLVED IN A NEAR HEAD ON COLLISION. COMBINED TOTAL SPEED OF IMPACT APPROXIMATELY 80 MPH. TWO OCCUPANTS BOTH WEARING SEATBELTS AT TIME OF CRASH. DRIVER SIDE AND PASSENGER SIDE AIRBAGS DEPLOYED DURING CRASH. PASSENGER SHOULDER HARNESS FAILED (LOCKING MECHANISM DID NOT LOCK) RESULTING IN PASSENGER HEAD IMPACT WITH WIND SHIELD CAUSING SIGNIFICANT DEFORMATION OF WIND SHIELD AND HEAD INJURY TO THE PASSENGER. LAP BELT RESTRAINT PREVENTED PASSENGER FROM SIGNIFICANTLY WORSE INJURY. PHOTOS ARE AVAILABLE. *TR

9/8/2016

2016 HYUNDAI SANTE FE INVOLVED IN A NEAR HEAD ON COLLISION. COMBINED TOTAL SPEED OF IMPACT APPROXIMATELY 80 MPH. TWO OCCUPANTS BOTH WEARING SEATBELTS AT TIME OF CRASH. DRIVER SIDE AND PASSENGER SIDE AIRBAGS DEPLOYED DURING CRASH. PASSENGER SHOULDER HARNESS FAILED (LOCKING MECHANISM DID NOT LOCK) RESULTING IN PASSENGER HEAD IMPACT WITH WIND SHIELD CAUSING SIGNIFICANT DEFORMATION OF WIND SHIELD AND HEAD INJURY TO THE PASSENGER. LAP BELT RESTRAINT PREVENTED PASSENGER FROM SIGNIFICANTLY WORSE INJURY. PHOTOS ARE AVAILABLE. *TR

9/8/2016

VEHICLE WAS PARKED WITH THE ENGINE RUNNING TO BE WARMED UP. THE VEHICLE STARTED TO SHAKE AND ENGINE LIGHT CAME ON. THIS WAS NOT THE FIRST TIME THIS HAPPENED. THE FIRST TIME IT HAPPENED I WAS STOPPED AT A TRAFFIC LIGHT, WHEN I TRIED TO MOVE THE VEHICLE IT WONT GO ANYTHING OVER 15MILES PER HOUR. TOOK THE VEHICLE TO THE SHOP AND WAS TOLD THE THROTTLE BODY WAS DAMAGE.

12/12/2020

WHILE DRIVING ON THE INTERSTATE, I NOTICED A TAPPING NOISE THAT SOUNDED LIKE A FLAP HITTING THE CAR. I NEEDED GAS, SO GOT OFF AT THE NEXT EXIT. WHILE EXITING THE INTERSTATE, THE NOISE GOT LOUDER AND THE CAR DIDN'T WANT TO ACCELERATE. I PULLED INTO THE GAS STATION. AS I ENTERED THE PARKING SPOT, THE CAR DIED. (IT HAD BURNED OIL IN THE PAST. I HAVE HAD AN ENGINE CAM REPLACED IN AUG/SEPT 2019). I CHECKED THE OIL. NO OIL! SO, I RAN AND BOUGHT 5 QUARTS OF OIL AND PUT THEM IN THE ENGINE. I STARTED THE CAR AND IT DIDN'T WANT TO IDLE, BUT FINALLY DID AFTER A MINUTE. I ROLLED DOWN MY WINDOW AND THE CAR NOISE WAS MULTIPLE CLANGING SOUNDS. IT WAS AS LOUD AS A BAD MUFFLER. I SHUT OFF THE CAR AND CALLED MY BOYFRIEND. HE SAID IT SOUNDED LIKE MY ENGINE BLEW. I CALLED MCGRATHS IN HIAWATHA, IOWA AND HAD THE CAR TOWED THERE. I AM 6000 MILES OVER MY 100,000 MILE WARRANTY. I AM TOLD THAT HYUNDAI WON'T COVER THIS ISSUE. HOWEVER, WHAT HAPPENED TO MY CAR SOUNDED EXACTLY LIKE THE PROBLEM WITH THE HYUNDAI 4 CYLINDER ENGINE TROUBLES THAT WERE RECALLED IN 2018. HYUNDAI KNEW I WAS HAVING ENGINE ISSUES IN 2019, AND WOULD ONLY REPLACE THE CAM. I FEEL THAT MY ENGINE SHOULD BE COVERED BY HYUNDAI. CURRENTLY, MY CAR IS IN THE SHOP AND I HAVE NO VEHICLE TO DRIVE. THE DEALERSHIP IS GOING TO ASK HYUNDAI FOR A "GOOD WILL" PERCENTAGE TO REPAIR THE VEHICLE. HOWEVER, THIS IS NO GUARANTEE. I AM OVER THE IOWA LEMON LAW LIMIT FOR MILEAGE AND YEARS. I FEEL THAT SINCE THERE WERE ENGINE ISSUES WITH OTHER ENGINES HYUNDAI MADE, THAT THEY KNEW I WAS HAVING THE SAME ISSUES AND WOULDN'T REPAIR IT CORRECTLY. I NEED TO HAVE SOMEONE CHECK INTO THIS. I DON'T KNOW WHAT ELSE TO DO. I AM PREPARED TO GET A LAWYER. MY VEHICLE WAS NOT RECALLED EVER.

3/25/2021

WHILE DRIVING ON THE INTERSTATE, I NOTICED A TAPPING NOISE THAT SOUNDED LIKE A FLAP HITTING THE CAR. I NEEDED GAS, SO GOT OFF AT THE NEXT EXIT. WHILE EXITING THE INTERSTATE, THE NOISE GOT LOUDER AND THE CAR DIDN'T WANT TO ACCELERATE. I PULLED INTO THE GAS STATION. AS I ENTERED THE PARKING SPOT, THE CAR DIED. (IT HAD BURNED OIL IN THE PAST. I HAVE HAD AN ENGINE CAM REPLACED IN AUG/SEPT 2019). I CHECKED THE OIL. NO OIL! SO, I RAN AND BOUGHT 5 QUARTS OF OIL AND PUT THEM IN THE ENGINE. I STARTED THE CAR AND IT DIDN'T WANT TO IDLE, BUT FINALLY DID AFTER A MINUTE. I ROLLED DOWN MY WINDOW AND THE CAR NOISE WAS MULTIPLE CLANGING SOUNDS. IT WAS AS LOUD AS A BAD MUFFLER. I SHUT OFF THE CAR AND CALLED MY BOYFRIEND. HE SAID IT SOUNDED LIKE MY ENGINE BLEW. I CALLED MCGRATHS IN HIAWATHA, IOWA AND HAD THE CAR TOWED THERE. I AM 6000 MILES OVER MY 100,000 MILE WARRANTY. I AM TOLD THAT HYUNDAI WON'T COVER THIS ISSUE. HOWEVER, WHAT HAPPENED TO MY CAR SOUNDED EXACTLY LIKE THE PROBLEM WITH THE HYUNDAI 4 CYLINDER ENGINE TROUBLES THAT WERE RECALLED IN 2018. HYUNDAI KNEW I WAS HAVING ENGINE ISSUES IN 2019, AND WOULD ONLY REPLACE THE CAM. I FEEL THAT MY ENGINE SHOULD BE COVERED BY HYUNDAI. CURRENTLY, MY CAR IS IN THE SHOP AND I HAVE NO VEHICLE TO DRIVE. THE DEALERSHIP IS GOING TO ASK HYUNDAI FOR A "GOOD WILL" PERCENTAGE TO REPAIR THE VEHICLE. HOWEVER, THIS IS NO GUARANTEE. I AM OVER THE IOWA LEMON LAW LIMIT FOR MILEAGE AND YEARS. I FEEL THAT SINCE THERE WERE ENGINE ISSUES WITH OTHER ENGINES HYUNDAI MADE, THAT THEY KNEW I WAS HAVING THE SAME ISSUES AND WOULDN'T REPAIR IT CORRECTLY. I NEED TO HAVE SOMEONE CHECK INTO THIS. I DON'T KNOW WHAT ELSE TO DO. I AM PREPARED TO GET A LAWYER. MY VEHICLE WAS NOT RECALLED EVER.

3/25/2021

Rear driver-side passenger door will not open from inside or outside of vehicle. Automatic locks on door clicks from lock/unlock but it will not open. I have two small children in car seats in the back and is a major safety risk since the door will not open. The vehicle was not inspected by anyone since I just discovered this issue trying to get my daughter out of the car. There were no issues, warnings, or messages prior to failure. Issue became aware to me when trying to get my daughter out of the vehicle on Sunday 8/1/21. I googled my issue and discovered others (Hyundai owners) with same issue.

8/1/2021

The contact owns a 2016 Hyundai Santa Fe. The contact stated that there was a delay response in the Back Over Prevention camera at lower temperatures during winter the months. The contact stated that the camera would operate as designed in warmer temperatures or once the vehicle was fully warmed up. The vehicle was taken to several independent mechanics who informed the contact that they could not replicate the failure. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 60,000.

3/16/2022

2016 HYUNDAI SANTA FE . CONSUMER WRITES IN REGARDS TO MALFUNCTIONING THROTTLE. THE CONSUMER STATED THE VEHICLE'S ACCELERATOR PEDAL WAS DEPRESSED BUT, THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE BEGAN KNOCKING AND STALLED. ATTEMPTS WERE MADE TO REPAIR THE VEHICLE BUT, THE FAILURE RECURRED. ON SEPERATE OCCASIONS THE CHECK ENGINE LIGHT WAS ILLUMINATED. THE CONSUMER REQUESTED AN INVESTIGATION INTO THE VEHICLE'S FAILURES.

4/1/2022

The contact owned a 2016 Hyundai Santa Fe. The contact stated while driving 50 MPH, he heard an abnormal knocking sound coming from the engine compartment. No warning lights were illuminated. The vehicle was towed to the dealer, who determined that there was a misfire in cylinder #3, and the catalytic convertor system efficiency was below threshold. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 94,000. The VIN was not available.

6/11/2024