2014 Hyundai Santa Fe Owner Complaints

THE VEHICLE STALLED SO FREQUENTLY, EITHER ON FREE WAY AND LOCAL. *TR

3/24/2014

THE VEHICLE KEPT STALLING ON FREE WAY AND LOCALLY. *TR

3/24/2014

DROVE NEW 2014 SANTA FE SPORT 2.0T FOR THE FIRST TIME ON THE HIGHWAY AFTER BUYING IT 3 DAYS EARLIER. THE VEHICLE WOULD NOT MAINTAIN A STRAIGHT PATH WHILE DRIVING AT HIGHWAY SPEED. SF REQUIRED CONTINUOUS CORRECTION AT A VARYING DEGREE. IT IS NOT ONLY THAT THE VEHICLE WONDERS, BUT IT DOES SO MILDLY AND AGGRESSIVELY. THE VEHICLE TENDS TO SWAY AND ROCK ALL WHILE TRYING TO CORRECT FOR THE CONTINUOUS WONDERING. IT'S A VERY ODD SENSATION THAT OCCURS, JUST WHEN YOU THINK YOU MIGHT GO STRAIGHT FOR A BIT THE VEHICLE WILL DART TO ONE SIDE AND IT HAS NO RHYTHM OR REASON. SOMETIMES LEFT SOMETIMES RIGHT AND THE ROAD CROWN PLAYS NO PART IN THE DIRECTION. DEALER ALIGNED ALL 4 WHEELS TWICE. ADDED TOE IN AND CAMBER TO THE REAR. ALSO, REPLACED REAR SPRINGS AND SHOCKS. TURNS OUT ONE OF THE SPRINGS WAS SHORTER THAN THE OTHER BY 1/4" CAUSING THE SUSPENSION TO BE UNBALANCED. THIS REPAIR HELPED FOR SOME OF THE UNEXPLAINED ROCKING BUT NOW THAT IT IS FIXED THE WHOLE STEERING ISSUE HAS BEEN EXACERBATED. I DON'T FEEL SAFE IN THE VEHICLE AND INTEND ON SELLING IT. CURRENTLY, IT HAS 11K MILES. I LOGGED ANOTHER COMPLAINT WITH HYUNDAI CUSTOMER SERVICE TODAY TOO. THE FACT THAT POTENTIAL BUYERS RARELY GET TO DRIVE THE NEW CAR FOR MORE THAN 7-10 MILES AND AT SPEEDS RARELY ABOVE CITY IS A DISSERVICE. IF HYUNDAI KNOWS THIS PROBLEM EXISTS AND GOVERNMENT OVERSIGHT KNOWS, THAN IT IS DECEITFUL AND DISHONEST. LASTLY, THIS VEHICLE BEHAVES IN THE SAME MANNER AS ONE WITH WORN OUT BALL JOINTS THAT WOULD NOT PASS A STATE SAFETY INSPECTION. YET THESE SANTA FES ARE STILL BEING SOLD. IT'S A WOLF IN SHEEP'S CLOTHING. BUYER BEWARE! *TR

1/27/2014

TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE DRIFTED FROM LEFT TO RIGHT. THE CONTACT INDICATED THAT WHEN DRIVING THE VEHICLE AT HIGHWAY SPEEDS, IT WAS VERY DIFFICULT TO KEEP VEHICLE IN A STRAIGHT LINE. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES WHERE THE ALIGNMENT WAS ADJUSTED AND THE TIRES WERE CHECKED BUT THE DEFECT PERSISTED. THE MANUFACTURER WAS NOT INFORMED OF THE DEFECT. THE FAILURE MILEAGE WAS 150.

1/28/2014

HYUNDAI SANTA FE SPORT. CAN START/STOP ENGINE IN VARIOUS GEAR INCLUDING REVERSE. PURCHASED APRIL 10, 2014. AFTER DRIVING MY NEW HYUNDAI FOR A WEEK OR SO, DECIDED TO WASH IT. MY HABIT IS TO WIPE OUT THE HATCH AND UNDER THE HOOD. UPON OPENING THE HOOD DISCOVERED NO COOLANT IN RESERVOIR. EVIDENT THERE NEVER WAS ANY FROM THE FACTORY. MONTH LATER REPLACED BACK-UP CAMERA. 5 MONTHS LATER SHIFTED TO REVERSE NAVIGATION SYSTEM WENT TOTALLY BLACK. COULDN'T GET SERVICE APPOINTMENT UNTIL WEEK AND HALF LATER. ONE WEEK TO DATE, AFTER NAVIGATION BLACKED-OUT WHILE IN PARK AND NO ONE INSIDE AUTO DRIFTED BACK. VEHICLE WAS DAMAGED. FOUND HYUNDAI SANTA FE CAN START OR STOP IN VARIOUS GEAR INCLUDING REVERSE WHICH IS DANGEROUS. I COULD NEVER FEEL SAFE DRIVING THE AUTO AGAIN. FILED COMPLAINT WITH HYUNDAI MOTOR AMERICA EATING FOR RESOLUTION. *TR

12/6/2014

BLIND SPOT DETECTION STOP WORKING WHILE DRIVING AND THE DRIVER SCREEN SAID BSD CANCELED. I PARKED THE CAR STOP THE ENGINE AND AFTER RESTARTING THE BSD STARTED TO WORKING AGAIN. *TR

12/7/2014

I PURCHASED A NEW CAR, ON FEB.1, 2014. THE MALFUNCTION LAMP ON THE DASHBOARD WAS LIGHTED UP IN 1 MONTH. MY CAR WAS REPAIRED FROM MY DEALERSHIP SEVERAL TIMES BUT THE PROBLEMS ARE NOT CLEARED YET. AT LAST, THE VERY SERIOUS PROBLEM WAS HAPPENED ON APR. 19. I STEPPED DOWN FULLY ON THE GAS PEDAL ON THE HIGHWAY, BUT MY CAR WAS NOT CHANGED IN SPEED. THE RPM AND SPEED METER WERE NOT CHANGED WHEN I STEPPED ON THE PEDAL PERFECTLY TO THE END. THE STAFF IN SERVICE CENTER SAID THAT THE PROBLEM CAME FROM THE RIGHT AND LEFT SIDE BOLT OF HIGH-PRESSURE PUMP. THE RIGHT HAND SIDE BOLT HAD COME APART AND LEFT HAND SIDE BOLT WAS LOOSE. THEY DIDN'T KNOW THAT WHY THIS PROBLEM WAS HAPPENED. THAT'S MY ALL SERIOUS STORY! *TR

4/24/2014

FAILURE TO ACCELERATE FROM A FULL STOP WITH ACCELERATOR PETAL PARTIALLY OR FULLY DEPRESSED. MALFUNCTION OCCURRED THREE TIMES AND PERSISTED EACH TIME FOR BETWEEN ONE AND A HALF MILE ON TWO OCCASIONS AND FOR ONE HALF MILE ON ONE OCCASION. ON JULY 11, 2014 AUTOMOBILE WAS LEFT WITH DEALER FOR WARRANTY REPAIR OF THE MALFUNCTION AND HAS REMAINED THERE AS OF THIS DATE, AUGUST 3, 2014, WITH NO REPAIRS HAVING BEEN DONE. THIS IS A VERY SERIOUS MALFUNCTION AND COULD QUITE EASILY RESULT IN AN ACCIDENT WITH SERIOUS SAFETY CONSEQUENCES. THIS IS A NEW VEHICLE WITH ONLY 1100 MILES ON IT. THE MALFUNCTION HAS OCCURRED RANDOMLY DURING ROUTINE DRIVING FOLLOWED BY A RETURN TO NORMAL OPERATION OF THE VEHICLE AFTER DRIVING THE DISTANCES NOTED ABOVE.. ALL THREE INSTANCES OCCURRED AFTER MAKING A LEFT HAND TURN FROM A FULL STOP. VEHICLE SLOWLY INCREASED SPEED WITHOUT ANY APPROPRIATE RESPONSE FROM ACCELERATOR POSITION. DRIVER HAD PETAL FULLY DEPRESSED IN ONE INSTANCE AND TRIED FLOORING AND PUMPING THE PETAL IN TWO OTHERS WITH NO RESPONSE. *TR

8/7/2014

I WAS DRIVING EAST TO AN AVE, BUT ANOTHER DRIVER HIT ME ON THE PASSENGER SIDE. WHEN THE DRIVER HIT MY CAR WE SPINNED HALF WAY. THE PASSENGER SITTING ON THE PASSENGER SIDE GOT HURT ON HER ARM. THE ACCIDENT WAS SORT OF BIG. THE CAR DOOR ON PASSENGER SIDE AND THE DOOR BEHIND THE PASSENGER WAS DENTED IN. GETTING HIT THAT HARD SHOULD HAVE DEPLOYED THE AIRBAG AND THE HYUNDAI EMERGENCY CALLING SYSTEM. HOWEVER NONE OF THEM WERE WORKING WHEN THE CAR WAS HIT. ACCORDING TO HYUNDAI THEY HAVE MORE AIRBAGS THAN ANY OTHER COMPANIES BUT EVEN THOUGH THEY HAVE MORE, THE AIRBAG DIDNT DEPLOY WHICH MADE THE PASSENGERS ARM GET HURT. ALSO THE DRIVERS KNEE GOT HURT EVEN THOUGH THERE WAS A SO CALLED "AIRBAG." HYUNDAI SANTA FE DID NOT DO WHAT IS MEANT FOR ITS SAFETY. *TR

6/3/2014

DRIVING ON HIGHWAY WHEN WITHOUT WARNING THE CLOSED SUNROOF BLEW OUT WITH A LARGE BANG. NO IMPACT WITH ANY OBJECT. DRIVER AND PASSENGER SHOWERED WITH BROKEN GLASS. CAR PURCHASED NEW ONLY TWO MONTHS AGO. *TR

11/10/2014

I BOUGHT A NEW CAR JUNE 2014 AND WHEN IT WAS RAIN MY WINDSHIELD WIPER HAS NO WATER COME OUT. SO I WENT TO DEALER TO CHECK OUT AND I FOUND OUT THAT THE MOTOR & PUMP ASSY. WAS BAD. BUT THE PROBLEM IS WASHER PUMP HAD TAPE AROUND BODY AND IT LOOKS USED ONE. IT WAS BRAND NEW CAR WHEN I BUY. I AM JUST WONDERING WHAT ELSE GOING TO BE BAD. I SPEND MORE $33K AND I AM REALLY UPSET. WHAT ELSE DID THEY USE USED PARTS FOR MY VEHICLE?? WHAT SHOULD I DO? I DO NOT WANT MY ANY ANYMORE. THANKS

6/30/2015

WHILE DRIVING DOWN INTERSTATE I HEARD A LARGE SOUND AS IF THE CAR WAS HIT BY SOMETHING. THERE WERE NO CARS OR TRUCKS IN FRONT OF ME OR TO THE RIGHT OF ME. SUDDENLY I HEARD CRACKLING AND PUT THE SUN SHADE BACK. THE ENTIRE BACK PANEL OF THE SUN ROOF SHATTERED.

7/15/2015

6/20/2015 BACKED OUT OF STALL AT COSTCO, MARYSVILLE, WA. IMMEDIATELY LOSS OF POWER STEERING AND THREE ALERTS CAME ON. THERE ARE KNOWN ISSUES WITH THIS HAPPENING. BRAND NEW CAR HTTP://WWW.HYUNDAI-FORUMS.COM/DM-2013-SANTA-FE/303441-2013-SANTA-FE-XL-POWER-STEERING-PROBLEM.HTML WILL HAVE TO HAVE CAR TOWED. NOT SAFE TO DRIVE 3 ALERTS 1. ESC MALFUNCTION 2. DOWNHILL BRAKING 3. SPORT MODE......UPDATED 10/20/15 *BF UPDATED 10/26/2017*CN

6/20/2015

HI, I BOUGHT A HYUNDAI SANTA FE 2014 ON DECEMBER LAST YEAR AND A FEW MONTHS AGO IT'S STARTED TO HAVE A PROBLEM WITH THE BSD (BLIND SPOT DETECTOR). FOR SOME REASON IT'S JUST STOP WORKING FROM A FEW HOURS AND IT'S TURN ON AGAIN BY ITSELF. I CAN READ IN THE DASH SCREEN THE WARNING (BSD NO WORKING). I MAKE AN APPOINTMENT WITH HYUNDAI SERVICE CENTER BUT THEY CAN'T HELP ME BECAUSE THE CAR DON'T GIVE TO THEM ANY CODE REGARDING THIS PROBLEM. FOR ME THIS IS A BIG ISSUE BECAUSE SOMETIME WORKS AND SOMETIMES NOT, THIS CAN LEAD ME TO AN ACCIDENT. TYPICALLY THIS HAPPEN WHEN THE CAR IS IN MOTION.

12/7/2015

AT 8,000 MILES THE CHECK ENGINE LIGHT CAME ON. TOOK IT INTO THE DEALER AND THEY SAID THE GAS CANISTER OVERFLOW WAS FULL CAUSING THE CHECK ENGINE LIGHT TO COME ON. THEY REPLACED THE GAS CANISTER AND FILTER UNDER WARRANTY. AT 14,000 THE CHECK ENGINE LIGHT CAME ON - TOOK IT TO THE DEALER - THEY SAID I HAD OVERFLOWED THE GAS ON FILLUP, AND I HAD TO PAY $800-900 TO GET IT FIXED. I NEVER TOP OFF THE TANK. IT SOUNDS LIKE A DEFECT TO ME, AND I CANNOT AFFORD $900 EVERY 10 TANKFULS OR SO. HYUNDAI CUSTOMER SERVICE IS LOOKING INTO IT ASKED THEM TO FIX THE DEFECT - OR TAKE THE CAR BACK - WAITING TO HEAR

9/21/2015

OCCASIONALLY RIGHT AFTER I FILL THE CAR WITH GAS THERE IS AN OVERPOWERING ODOR OF GAS INSIDE THE CAR FOR A DAY OR SO. I LIVE IN NEW JERSEY, WHERE SELF-SERVICE IS NOT ALLOWED, AND SOMETIMES THEY FILL IT TO THE ABSOLUTE LIMIT, WHICH MAY BE THE CAUSE. REGARDLESS, THIS IS TERRIBLY UNSAFE BECAUSE GASOLINE FUMES ARE TOXIC. THE ODOR IS NOT FROM A LITTLE SPILLAGE ON THE BODY OF THE CAR, FROM THE HOSE AT THE GAS STATION. IT IS INSIDE THE CAR, AND VERY STRONG. THE DATE BELOW IS ONLY THE MOST RECENT DATE. THIS HAS HAPPENED SEVERAL TIMES.

1/14/2016

FAILURE TO ACCELERATE FROM A FULL STOP WITH ACCELERATOR PETAL PARTIALLY OR FULLY DEPRESSED. MALFUNCTION OCCURRED THREE TIMES AND PERSISTED EACH TIME FOR BETWEEN ONE AND A HALF MILE ON TWO OCCASIONS AND FOR ONE HALF MILE ON ONE OCCASION. ON JULY 11, 2014 AUTOMOBILE WAS LEFT WITH DEALER FOR WARRANTY REPAIR OF THE MALFUNCTION AND HAS REMAINED THERE AS OF THIS DATE, AUGUST 3, 2014, WITH NO REPAIRS HAVING BEEN DONE. THIS IS A VERY SERIOUS MALFUNCTION AND COULD QUITE EASILY RESULT IN AN ACCIDENT WITH SERIOUS SAFETY CONSEQUENCES. THIS IS A NEW VEHICLE WITH ONLY 1100 MILES ON IT. THE MALFUNCTION HAS OCCURRED RANDOMLY DURING ROUTINE DRIVING FOLLOWED BY A RETURN TO NORMAL OPERATION OF THE VEHICLE AFTER DRIVING THE DISTANCES NOTED ABOVE.. ALL THREE INSTANCES OCCURRED AFTER MAKING A LEFT HAND TURN FROM A FULL STOP. VEHICLE SLOWLY INCREASED SPEED WITHOUT ANY APPROPRIATE RESPONSE FROM ACCELERATOR POSITION. DRIVER HAD PETAL FULLY DEPRESSED IN ONE INSTANCE AND TRIED FLOORING AND PUMPING THE PETAL IN TWO OTHERS WITH NO RESPONSE. *TR

8/7/2014

THIS IS A TRANSMISSION PROBLEM SHIFTING 1-2ND GEAR, AS WE SLOW DOWN TO ENTER OUR GARAGE AND WAIT FOR DOOR TO OPEN, THE CAR LURCHES FORWARD WITH HUGE AMOUNT OF FORCE, ALMOST AS IF WE ARE HIT FROM BEHIND, THEN IT GOES INTO GEAR AND PROCEEDS. HAPPENS ALMOST EVERY DAY NOW. I READ MANY CONSUMER BLOGS SAYING THIS IS AN ISSUE FOR THE SANTA FE MODELS. DEFINITELY A TRANSMISSION ISSUE. *TR

9/2/2014

PANORAMIC SUNROOF, THE SECTION OF GLASS THAT OPENS, EXPLODED WHILE DRIVING 70 MPH DOWN THE INTERSTATE. THERE WERE NO CARS WITHIN 1/4 MILE OF ME, AND NO OVERHEAD BRIDGES, SO NOTHING HIT THE ROOF, IT JUST EXPLODED. IN FACT, LOOKING FROM THE EXTERIOR, IT IS CLEAR THAT THE GLASS BLEW OUTWARD, BECAUSE THE PERIMETER OF THE WHOLE IS CONVEX FACING OUTWARD, AND MOST ALL OF THE GLASS, INCLUDING THE WIND GUARD WERE BLOWN ONTO THE HIGHWAY. THE UPHOLSTERY LINER WAS RIPPED AS WELL. SO THANKFUL THAT I WAS BY MYSELF, AND THAT MY 8 YEAR OLD DAUGHTER AND WIFE WERE NOT IN THE CAR. IN MY MIND, THIS IS CLEARLY A MANUFACTURER'S DEFECT. COULD YOU IMAGINE IF A WINDSHIELD WERE TO DO THIS?? YOU NEVER HEAR THAT HAPPENING, SO THEY ARE OBVIOUSLY CUTTING CORNERS ON THESE SUNROOF PANELS. HYUNDAI IS REPAIRING IT FOR FREE, BUT I WILL ALWAYS BE PARANOID ABOUT IT HAPPENING AGAIN. *TR

8/21/2014

DRIVING ON HIGHWAY WHEN WITHOUT WARNING THE CLOSED SUNROOF BLEW OUT WITH A LARGE BANG. NO IMPACT WITH ANY OBJECT. DRIVER AND PASSENGER SHOWERED WITH BROKEN GLASS. CAR PURCHASED NEW ONLY TWO MONTHS AGO. *TR

11/10/2014

I WAS DRIVING EAST TO AN AVE, BUT ANOTHER DRIVER HIT ME ON THE PASSENGER SIDE. WHEN THE DRIVER HIT MY CAR WE SPINNED HALF WAY. THE PASSENGER SITTING ON THE PASSENGER SIDE GOT HURT ON HER ARM. THE ACCIDENT WAS SORT OF BIG. THE CAR DOOR ON PASSENGER SIDE AND THE DOOR BEHIND THE PASSENGER WAS DENTED IN. GETTING HIT THAT HARD SHOULD HAVE DEPLOYED THE AIRBAG AND THE HYUNDAI EMERGENCY CALLING SYSTEM. HOWEVER NONE OF THEM WERE WORKING WHEN THE CAR WAS HIT. ACCORDING TO HYUNDAI THEY HAVE MORE AIRBAGS THAN ANY OTHER COMPANIES BUT EVEN THOUGH THEY HAVE MORE, THE AIRBAG DIDNT DEPLOY WHICH MADE THE PASSENGERS ARM GET HURT. ALSO THE DRIVERS KNEE GOT HURT EVEN THOUGH THERE WAS A SO CALLED "AIRBAG." HYUNDAI SANTA FE DID NOT DO WHAT IS MEANT FOR ITS SAFETY. *TR

6/3/2014

EXACTLY 2,000 MILES AFTER MY 60,000 MILE WARRANTY EXPIRED, MY CAR EXPERIENCED A FAILURE OF THE AIR BAG CONTROL MODULE WHICH ALSO IMPACTED STEERING, YAW/STABILITY AND OTHER VEHICLE SAFETY FEATURES. THE WARNING LIGHTS CAME ON WHILE I WAS STARTING THE VEHICLE BUT I ENCOUNTERED NO ISSUES WHEN DRIVING IT 25 MINUTES TO A DEALERSHIP TO HAVE IT CHECKED OUT (FORTUNATELY). IT TOOK FROM 2 PM APRIL 4 TO 4 PM APRIL 6 TO GET THE NECESSARY REPAIRS DONE (THE PART HAD TO BE SPECIAL ORDERED). IT WAS NOT COVERED BY EITHER THE EXPIRED 60,000 MILE WARRANTY OR THE EXTRA ($1,500) 100,000 MILE WARRANTY (I WAS TOLD THAT THAT WARRANTY DID NOT COVER SAFETY ISSUES).

4/10/2017

I LIVE AND WORK IN THE CITY AND COUNTY, TUCSON, ARIZONA. IN THE COUNTY THERE ARE GENERALLY NO STREET LIGHTS AT ROAD INTERSECTIONS. MY NEW CAR (2015 HYUNDAI SANTA FE) DOES NOT HAVE ANY RUNNING LIGHTS ON THE SIDE THAT PROVIDE SIDE ILLUMINATION AT NIGHT. I HAVE HAD MULTIPLE INCIDENTS WHEN MAKING RIGHT AND LEFT HAND TURNS ONTO STREETS/ROADS WITHOUT STREET LIGHTS WHERE MY CAR'S LIGHTS DO NOT ILLUMINATE THE ROAD I AM TURNING ONTO UNTIL I COMPLETELY MAKE THE TURN. IN SEVERAL INSTANCES AS I MADE THE TURN I COULD NOT SEE THE ROAD AND I OVER SHOT THE TURN AND DROVE WELL ONTO THE BERM AND WAS ABLE TO STOP AND STEER BACK ONTO THE ROAD OR I TURNED TOO SOON. ANOTHER INSTANCE WAS WHEN I WENT DOWN AN EMBANKMENT AND WAS ABLE TO STOP BEFORE HITTING THE BOTTOM. LUCKILY THESE WERE NO ACCIDENTS INVOLVING VEHICLE DAMAGE OR PERSONAL INJURY/DEATH. THE ONLY WAY THAT I CAN SEE THE SIDE STREET, ROAD OR DRIVEWAY I AM TURNING ONTO IS TO TURN ON MY BRIGHT LIGHTS. OBVIOUSLY, THIS IS VERY UPSETTING TO ONCOMING DRIVERS AND A POTENTIAL SAFETY ISSUE. IN ADDITION, AT NIGHT WHEN STOPPED OR DRIVING STRAIGHT THERE IS A BLACK VOID APPROXIMATELY 15 FEET IN FRONT OF THE VEHICLE. ON ONE OCCASION I PRACTICALLY RAN OVER AN OBSTACLE SINCE IT WAS TOO DARK TO SEE IT. I TOOK THE SUV TO MY HYUNDAI DEALER AND EXPLAINED THE PROBLEMS. THEIR SOLUTION IS TO USE THE FOG LAMPS ALL THE TIME AT NIGHT. THIS ADDRESSES THE BLACK VOID IN FRONT OF THE CAR. IT DOES NOT SOLVE THE RIGHT/LEFT TURN ROAD LIGHTING ISSUE UNLESS I USED MY HIGH BEAMS TO EXECUTE THE TURN. THEY SAID THAT THEY WERE NOT AWARE OF THIS TYPE OF COMPLAINT BY OTHER OWNERS. I ASKED IF THEY WOULD CONTACT THE FIELD REPRESENTATIVE TO SEE IF THERE ARE ANY FIXES TO THIS PROBLEM. TO DATE, I HAVE NOT HAD A REPLY. I AM NOT HAPPY WITH THIS HEADLAMP DESIGN DEFECT SINCE IT PUTS MY PASSENGERS, OTHER DRIVERS, AND MYSELF AT RISK. *TR

1/10/2015

FOG LIGHTS COMING LOOSE.

4/7/2017

JUNE15,2015 EXPERIENCED COMPLETE BRAKE FAILURE WHILE DRIVING NEAR HOME.SOMEHOW MADE IT INTO MY DRIVEWAY W/O INCIDENT. HAD VEHICLE TOWED TO DEALERSHIP THAT AFTERNOON. DEALER CONFIRMED BRAKE FAILURE DUE TO TOTAL LOSS OF ALL BRAKE FLUID, "VERIFIED NO BRAKES & MASTER CYLINDER EMPTY, FOUND BRAKE FLUID LEAKING FROM ABS MODULE BRAKE LINES. TIGHTEN ALL (16) BRAKE LINES." DEALER SVS TOLD ME THE LINES HAD NOT BEEN TIGHTENED AT THE FACTORY.

6/29/2015

DRIVING IN STOP AND GO TRAFFIC (5-20 MPH), WHEN I STEPPED ON THE BRAKES WITH NORMAL PRESSURE FOR THIS TYPE OF CITY DRIVING. AT THIS TIME I HEARD A LOUD GRINDING NOISE AND I HAD TO DRIVE OFF THE ROAD TO AVOID HITTING THE CAR AHEAD BECAUSE THE VEHICLE DID NOT STOP. IT TOOK LONGER AND MUCH MORE PRESSURE THAN JUST A REGULAR TAP ON THE BRAKE NEEDED TO STOP IT AT THIS SPEED. I DRIVE ON THIS ROAD EVERY DAY AND THERE WAS NOTHING WRONG WITH THE ROAD OR WEATHER. I CALLED ROADSIDE ASSISTANCE AND HAD IT TOWED TO THE DEALERSHIP. NO PROBLEM WAS IDENTIFIED. I AM NO W AFRAID TO DRIVE THIS VEHICLE FOR FEAR OF REPEAT INCIDENT.

10/25/2015

DROVE NEW 2014 SANTA FE SPORT 2.0T FOR THE FIRST TIME ON THE HIGHWAY AFTER BUYING IT 3 DAYS EARLIER. THE VEHICLE WOULD NOT MAINTAIN A STRAIGHT PATH WHILE DRIVING AT HIGHWAY SPEED. SF REQUIRED CONTINUOUS CORRECTION AT A VARYING DEGREE. IT IS NOT ONLY THAT THE VEHICLE WONDERS, BUT IT DOES SO MILDLY AND AGGRESSIVELY. THE VEHICLE TENDS TO SWAY AND ROCK ALL WHILE TRYING TO CORRECT FOR THE CONTINUOUS WONDERING. IT'S A VERY ODD SENSATION THAT OCCURS, JUST WHEN YOU THINK YOU MIGHT GO STRAIGHT FOR A BIT THE VEHICLE WILL DART TO ONE SIDE AND IT HAS NO RHYTHM OR REASON. SOMETIMES LEFT SOMETIMES RIGHT AND THE ROAD CROWN PLAYS NO PART IN THE DIRECTION. DEALER ALIGNED ALL 4 WHEELS TWICE. ADDED TOE IN AND CAMBER TO THE REAR. ALSO, REPLACED REAR SPRINGS AND SHOCKS. TURNS OUT ONE OF THE SPRINGS WAS SHORTER THAN THE OTHER BY 1/4" CAUSING THE SUSPENSION TO BE UNBALANCED. THIS REPAIR HELPED FOR SOME OF THE UNEXPLAINED ROCKING BUT NOW THAT IT IS FIXED THE WHOLE STEERING ISSUE HAS BEEN EXACERBATED. I DON'T FEEL SAFE IN THE VEHICLE AND INTEND ON SELLING IT. CURRENTLY, IT HAS 11K MILES. I LOGGED ANOTHER COMPLAINT WITH HYUNDAI CUSTOMER SERVICE TODAY TOO. THE FACT THAT POTENTIAL BUYERS RARELY GET TO DRIVE THE NEW CAR FOR MORE THAN 7-10 MILES AND AT SPEEDS RARELY ABOVE CITY IS A DISSERVICE. IF HYUNDAI KNOWS THIS PROBLEM EXISTS AND GOVERNMENT OVERSIGHT KNOWS, THAN IT IS DECEITFUL AND DISHONEST. LASTLY, THIS VEHICLE BEHAVES IN THE SAME MANNER AS ONE WITH WORN OUT BALL JOINTS THAT WOULD NOT PASS A STATE SAFETY INSPECTION. YET THESE SANTA FES ARE STILL BEING SOLD. IT'S A WOLF IN SHEEP'S CLOTHING. BUYER BEWARE! *TR

1/27/2014

CAR WONDERS WHEN TRAVELING ON FREEWAY GOING AT FREEWAY SPEEDS. CORRECTING FOR THIS DARTING FROM SIDE TO SIDE SEEMS SCARY AT THESE SPEEDS. CHANGING THE DRIVING MODE SELECTION ON THE STEERING WHEEL DOESN'T CHANGE THE PROBLEM. I STILL EXPERIENCE THE SAME WONDERING AND DARTING THAT I AM CONSTANTLY TRYING TO CORRECT. THOUGHT IT MIGHT BE TIRES BUT THEY ARE NEW AND NO SIGNS OF UNUSUAL WEAR. ACTS LIKE A WORN BALL JOINT OR TIE ROD OR THE NEED FOR AN ALIGNMENT. *TR

8/25/2014

THE FRONT WINDSHIELD CRACKED WHEN PARKED. IT HAD ALWAYS HAD A HAZE WHEN THE WIPERS WERE USED THAT NEVER CLEARED. THE DEALER TRIED NEW BLADES AND VARIOUS WINDOW TREATMENTS. BUT NOTHING EVER WORKED. ALWAYS SEEMED TO BE FAULTY MANUFACTURED GLASS. THE REAR WINDOW CONTINUES TO HAVE THE SAME PROBLEM AND I AM AFRAID IT WILL CRACK ALSO. *TR

1/29/2015

ON THREE OCCASIONS NOW, I HAVE NEARLY HIT A PEDESTRIAN IN A CROSSWALK, BECAUSE I DID NOT SEE THAT PEDESTRIAN. ALL THREE WERE HIDDEN FROM MY VIEW BY A COMBINATION OF THE DRIVER SIDE MIRROR AND THE FRAME OF THE CAR ON THE LEFT SIDE OF THE WINDSHIELD. TOGETHER, THE PLACEMENT OF THESE TWO FEATURES CREATES A SURPRISINGLY LARGE BLIND SPOT. I THINK IT IS PARTLY RELATED TO THE FACT THAT THE SEATS IN THE CAR ALSO CANNOT BE RAISED ENOUGH; I HAVE GOOD FRONT VISIBILITY, BUT IF I COULD GET HIGHER I DO THINK THE MIRROR MIGHT BE LESS OF AN OBSTACLE. EACH TIME THIS HAS HAPPENED, I LEARN A NEW TYPE OF SITUATION IN WHICH I MUST NOT TRUST WHAT I SEE, BUT I WORRY ABOUT UNANTICIPATED SITUATIONS IN THE FUTURE.

12/4/2016

WHEN ATTEMPTING TO ENGAGE DRIVER'S SEATBELT, THE SEATBELT ANCHOR BOLT UNTHREADED/PULLED OUT OF ITS MOUNTING LOCATION ON THE B-PILLAR. IT SEEMS THAT IT WAS NEVER INSTALLED/THREADED COMPLETELY AT THE FACTORY. VEHICLE IS APPROXIMATELY 2-3 WEEKS OLD. *JS

4/14/2014

TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE DRIVER SIDE SEAT BELT WAS PEELING AND FAILED TO PROPERLY RESTRAIN THE DRIVER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 13,000. THE VIN WAS NOT AVAILABLE.

1/6/2015

I PULLED UP ON THE HANDLE TO ADJUST THE DRIVER'S SEAT BACK. WHEN I RAISED THE LEVER, IT BROKE OFF IN MY HAND AND THE SEAT BACK WENT FLYING BACKWARD. HAD THIS HAPPENED IN TRAFFIC, I PROBABLY WOULD HAVE BEEN INJURED/KILLED IN A COLLISION, AS I WAS NO LONGER SECURED BY THE SEAT BELT AND UNABLE TO SEE OUTSIDE THE VEHICLE (SEAT LAID COMPLETELY BACK). *TR

12/19/2014

DRIVER'S SEAT LURCHES FORWARD AND BACKWARDS AT RANDOM TIMES WHILE DRIVING. THIS HAPPENS REGARDLESS OF SPEED, BRAKE/ ACCELERATION/ CRUISE CONTROL, TYPE OF ROAD, DIRECTION OR MOVEMENT ETC. OFTEN TIMES WHILE THE CAR IS PARKED OR IN MOTION, THE SEAT WILL NOT MOVE AT ALL IN ANY DIRECTION. ALSO, THE ABS, TRACTION CONTROL, AND DOWNHILL LIGHT HAVE ALL BEEN TURNING ON AND OFF AT RANDOM, AND, WHILE PARKED AND WITHOUT PROVOCATION, MY SPEEDOMETER NEEDLE BEGAN JUMPING. LESS IMPORTANT, THE DRIVER'S SEAT A/C DOES NOT WORK CONSISTENTLY WHICH LEADS ME TO BELIEVE THIS IS AN ELECTRICAL MALFUNCTION, HOWEVER, THE MULTIPLE TIMES I HAVE TAKEN THIS VEHICLE INTO THE "SERVICE CENTER", THE MECHANICS SAID THEY COULD NOT RECREATE THE PROBLEM AND SENT MY BROKEN CAR HOME, SO THE OFFICIAL REASON IS UNKNOWN. I AM ONLY 5'2" SO THIS HAS CAUSED ME CONSIDERABLE PROBLEMS WITH SUDDENLY NOT BEING ABLE TO REACH THE PEDALS, AND HAS ALMOST RESULTED IN NUMEROUS ACCIDENTS.

10/12/2016

TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE EQUIPPED WITH KUMHO CRUGEN PREMIUM (NA) TIRES, SIZE: P235/55/R19 (NA). THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE REAR PASSENGER SIDE TIRE BLEW OUT. THE CONTACT ALSO MENTIONED THAT THERE WERE CRACKS DEVELOPING IN ALL IN TIRES ALONG THE TREAD. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE TIRE AND VEHICLE FAILURE MILEAGE WAS 900. ...UPDATED 04/15/15 *BF

2/27/2015

RETURNING HOME ON A HIGHWAY, WHEN I VEER TOWARDS THE LEFT, THE FRONT-RIGHT TIRE AND RIM STARTED SEPARATING SO I STOPPED THEN LOOKED AT THE CAR AND SAW THE TIRES WERE RIPPED APART! IT OCCURRED TO ME I SMELLED AROUND A HALF HOUR BEFORE THIS INCIDENT. THE DEALER AND THE 24 HOUR TOWING TRUCK SAID IT WAS MY FAULT BUT LATER, THE MECHANIC SAW SOMETHING ELSE; UNFORTUNATELY, THEY STILL CHARGED ME @ $300.00! *TR

4/29/2015

I PURCHASED A NEW CAR, ON FEB.1, 2014. THE MALFUNCTION LAMP ON THE DASHBOARD WAS LIGHTED UP IN 1 MONTH. MY CAR WAS REPAIRED FROM MY DEALERSHIP SEVERAL TIMES BUT THE PROBLEMS ARE NOT CLEARED YET. AT LAST, THE VERY SERIOUS PROBLEM WAS HAPPENED ON APR. 19. I STEPPED DOWN FULLY ON THE GAS PEDAL ON THE HIGHWAY, BUT MY CAR WAS NOT CHANGED IN SPEED. THE RPM AND SPEED METER WERE NOT CHANGED WHEN I STEPPED ON THE PEDAL PERFECTLY TO THE END. THE STAFF IN SERVICE CENTER SAID THAT THE PROBLEM CAME FROM THE RIGHT AND LEFT SIDE BOLT OF HIGH-PRESSURE PUMP. THE RIGHT HAND SIDE BOLT HAD COME APART AND LEFT HAND SIDE BOLT WAS LOOSE. THEY DIDN'T KNOW THAT WHY THIS PROBLEM WAS HAPPENED. THAT'S MY ALL SERIOUS STORY! *TR

4/24/2014

WHILE DRIVING HOME, MY VEHICLE BEGAN TO MAKE CLUNKING NOISES, WHILE IN THE PROCESS OF EXITING THE HIGHWAY, FOR SAFETY REASONS, THE CAR CUT OFF ON THE EXIT RAMP. BEFORE ATTEMPTING TO RESTART THE VEHICLE; A PASSERBY SHOUTED THAT THE VEHICLE WAS ON FIRE. UPON EXITING THE VEHICLE THE POLICE WERE ON THE SCENE AND EXTINGUISHED THE FIRE. THE VEHICLE WAS THEN TOWED TO A LOCAL BODY SHOP TO AWAIT A TOW TO MY PLACE OF RESIDENCE. *TR

2/2/2017

I WAS DRIVING EAST TO AN AVE, BUT ANOTHER DRIVER HIT ME ON THE PASSENGER SIDE. WHEN THE DRIVER HIT MY CAR WE SPINNED HALF WAY. THE PASSENGER SITTING ON THE PASSENGER SIDE GOT HURT ON HER ARM. THE ACCIDENT WAS SORT OF BIG. THE CAR DOOR ON PASSENGER SIDE AND THE DOOR BEHIND THE PASSENGER WAS DENTED IN. GETTING HIT THAT HARD SHOULD HAVE DEPLOYED THE AIRBAG AND THE HYUNDAI EMERGENCY CALLING SYSTEM. HOWEVER NONE OF THEM WERE WORKING WHEN THE CAR WAS HIT. ACCORDING TO HYUNDAI THEY HAVE MORE AIRBAGS THAN ANY OTHER COMPANIES BUT EVEN THOUGH THEY HAVE MORE, THE AIRBAG DIDNT DEPLOY WHICH MADE THE PASSENGERS ARM GET HURT. ALSO THE DRIVERS KNEE GOT HURT EVEN THOUGH THERE WAS A SO CALLED "AIRBAG." HYUNDAI SANTA FE DID NOT DO WHAT IS MEANT FOR ITS SAFETY. *TR

6/3/2014

BEFORE 50,000 MILES HAD TO PURCHASE 4 NEW TIRES 1 BLOWOUT A&UNUSUAL VIBRATING FROM TIRES 4 NEW TIRES BEFORE 50,000 MILES!I'M A WIDOW OF A VETERAN&LOST MY ONLY SON!A/C WENT OUT 2 YEARS AGO! I'M A DISABLED NURSE&PURCHASED 4 SANTA FE'S,TUCSON&SONTA NEVER EVER WILL I BUY ANY HYUNDAI'S FROM ANY DEALERSHIP BYE BYE HYUNDAI!!!

7/25/2019

RETURNING HOME ON A HIGHWAY, WHEN I VEER TOWARDS THE LEFT, THE FRONT-RIGHT TIRE AND RIM STARTED SEPARATING SO I STOPPED THEN LOOKED AT THE CAR AND SAW THE TIRES WERE RIPPED APART! IT OCCURRED TO ME I SMELLED AROUND A HALF HOUR BEFORE THIS INCIDENT. THE DEALER AND THE 24 HOUR TOWING TRUCK SAID IT WAS MY FAULT BUT LATER, THE MECHANIC SAW SOMETHING ELSE; UNFORTUNATELY, THEY STILL CHARGED ME @ $300.00! *TR

4/29/2015

I WAS DRIVING DOWN THE HIGHWAY AT APPROXIMATELY 75 MILES PER HOUR ON A SUNNY DAY, AND I SUDDENLY HEARD THIS HUGE "POP" LIKE SOMEONE HAD JUST SHOT MY WINDOW OUT WITH A GUN. AT FIRST I THOUGHT I BLEW OUT A TIRE BUT GOT OUT AND CHECKED AND THERE WAS NO DAMAGE THERE. I KEPT HEARING WIND WHOOSHING THROUGH THE CABIN OF MY CAR, AND FINALLY I OPENED UP THE FABRIC COVER OF MY SUNROOF AND MY SUNROOF WAS COMPLETELY BLOWN OUT! THERE WERE NO TRUCKS WITH ROCKS OR ANY OTHER MEANS BY WHICH THIS SUNROOF COULD HAVE SHATTERED LIKE THAT. IT JUST PLAIN BLEW OUT ON ITS OWN. I GOT HOME AND CHECKED ON MY COMPUTER AND SURE ENOUGH, THERE WERE NUMEROUS COMPLAINTS ABOUT HYUNDAIS THAT HAD DEFECTIVE SUNROOFS THAT JUST BLEW OUT FOR NO REASON.

6/17/2015