2016 Hyundai Genesis Owner Complaints

WHILE DRIVING 70 MPH ON A HIGHWAY AT NIGHT ALL THE INTERIOR LIGHTING, DASH, AND HEADLIGHTS WENT COMPLETELY OUT FOR THREE SECONDS THEN CAME BACK ON. WE SLOWED DOWN BUT THIS HAPPENED THREE TIMES BEFORE WE REACHED OUR DESTINATION. TOOK IT TO THE DEALER WHO WAS ABLE TO RECREATE THE PROBLEM AND REPAIR THE CAR.

5/31/2017

BATTERY DISCHARGE ERROR COMES ON AND STAYS ON FOR FIVE SECONDS THEN GOES OFF. WAIT ABOUT 40 SECONDS AND THIS REPEATS OVER AND OVER. DRIVING 8 MILES TO WORK THIS CAME ON 35 OR MORE TIMES. I WAS ABLE TO CAPTURE SEVERAL VIDEOS AND SHOWED THE SERVICE MANAGER. THEY COULD NOT GET THIS TO REPEAT WHILE IN THEIR POSSESSION AND IT STILL RANDOMLY HAPPENS AND HAS NOT BEEN REPAIRED.

5/31/2017

I PURCHASEDA2016 HYUNDIA GENESIS ON DEC. 17, 2015. I ENROLLED IN THEIR BLINK SERVICE THAT NIGHT AND ATTEMPTED TO ENROLL IN THEIR REMOTE CAR STARTING SERVICE THAT IS AN ADDED SERVICE TO THEIR BLINK CONNECT SERVICE. WE WERE UNABLE TO ADD THE REMOTE PACKAGE DUE TO AN INTERNET SERVER PROBLEM. WE WERE ABLE TO SUCCESSFULLY ENROLL IN THE REMOTE STARTING SERVICE UNTIL DEC 21. ON THE MORNING OF 12/23 I LOGGED ON TO THE SMARTPHONE APP AND PROCEEDED TO REMOTE START MY CAR FOR 2 MINUTES. MY CAR WAS PARKED 3 CAR DETACHED GARAGE WITH DOUBLE DOOR GARAGE DOOR OPENED. I STOOD AT BACKDOOR TO WATCH THE CAR START SUCCESSFULLY. I WALKED AWAY AND 5 MINUTES LATER I WHEN TO SEE THAT MY CAR WAS NO LONGER RUNNING. IT WAS NOT. I LEFT MY GARAGE DOOR OPENED. I WAS IN MY OFFICE AND AT 1:10 PM MY NEXT DOOR NEIGHBOR WHO CAN ALSO SEE MY GARAGE FROM BACK OF HER HOUSE TO TELL ME THE LIGHTS ON MY CAR HAVE BEEN ON FOR LONG TIME. SHE KNEW I BOUGHT A NEW CAR AND THOUGHT IT WAS STRANGE THAT MY LIGHTS WERE STILL ON. I INVESTIGATE THE PROBLEM. I FOUND MY CAR WITH THE LIGHTS ON WITH THE ENGINE RUNNING.THE DASHBOARD DISPLAY SHOWED THAT I WAS LOW ON FUEL. I TURNED OFF CAR AND IMMEDIATELY CONTACTED HYUNDIA CUSTOMER CARE AND SPOKE TO A REPRESENTATIVE TO REPORT MY EXTREME CONCERN. BEFORE I PURCHASED I CALLED HYUNDIA TO MAKE SURE THAT THIS CAR HAD AN AUTOMATIC SHUT OFF PROGRAM SYSTEM. I SAW A 60 MIN REPORT ON PEOPLE WHO DIED AFTER FORGETTING TO TURN OFF CAR WITH KEY LESS STARTERS AND THEIR CARS DID NOT HAVE AN AUTOMATIC SHUT OFF PROGRAM. THE HYINDIA CUSTOMER REP TOOK MY REPORT TOLD ME TO HAVE DEALER SERVICE CHECK SYSTEM AND ALSO TURNED ME OVER TO A BLINK REP WHO I REPORTED THE INCIDENCE TO WITH ALL THE DETAILS WHO GAVE ME THE CASE NUMBER OF BL000293583. I HAD DRIVEN THE CAR THE NIGHT BEFORE AND NOTE THAT THEIR WAS 7/8 OF A TANK LEFT.CAR HAD TO BE RUNNING FOR HOURS TO USE THAT MUCH GAS B4 I SHUT CAR OFF.

12/24/2015

SUDDEN LOSS OF POWER AT FREEWAY SPEED. DRIVING AT FREEWAY SPEED LATE AT NIGHT WITH ADAPTIVE CRUISE CONTROL ON, I ACCELERATED AND CHANGED LANES TO THE LEFT TO AVOID A COLLISION WITH AN INATTENTIVE DRIVER. IMMEDIATELY AFTER CHANGING LANES TO THE RIGHT TO RETURN TO MY LANE, THE CAR STOPPED RESPONDING TO THROTTLE INPUT. RPM GRADUALLY DECREASED TO ZERO AND THE CAR STALLED. NO WARNING LIGHTS UNTIL THE ENGINE STOPPED AT THE RIGHT SHOULDER OF THE FREEWAY. I RESTARTED THE ENGINE. STILL NO WARNING LIGHTS. THE CAR ENTERED A LIMP-HOME MODE WITH MAX RPM AROUND 1500, VERY SLOW ACCELERATION, MAX SPEED ABOUT 50 MPH. IT DID NOT STALL AGAIN DURING THE 10 MILE TRIP HOME. TOWED TO DEALER. DEALER STATES THAT THE OBD2 FAULT CODE WAS P1230, LOW FUEL PRESSURE. THE TECHNICIAN TEST DROVE THE CAR AND REPRODUCED THE BEHAVIOR. INITIAL DIAGNOSIS WAS "FAILURE OF HIGH-PRESSURE FUEL PUMP." TODAY (5 DAYS AFTER INCIDENT) THE DEALER STATES THAT HYUNDAI TECH SUPPORT RECOMMENDS ADDITIONAL DIAGNOSTICS PRIOR TO REPLACING THE FUEL PUMP.

3/15/2016

I PURCHASEDA2016 HYUNDIA GENESIS ON DEC. 17, 2015. I ENROLLED IN THEIR BLINK SERVICE THAT NIGHT AND ATTEMPTED TO ENROLL IN THEIR REMOTE CAR STARTING SERVICE THAT IS AN ADDED SERVICE TO THEIR BLINK CONNECT SERVICE. WE WERE UNABLE TO ADD THE REMOTE PACKAGE DUE TO AN INTERNET SERVER PROBLEM. WE WERE ABLE TO SUCCESSFULLY ENROLL IN THE REMOTE STARTING SERVICE UNTIL DEC 21. ON THE MORNING OF 12/23 I LOGGED ON TO THE SMARTPHONE APP AND PROCEEDED TO REMOTE START MY CAR FOR 2 MINUTES. MY CAR WAS PARKED 3 CAR DETACHED GARAGE WITH DOUBLE DOOR GARAGE DOOR OPENED. I STOOD AT BACKDOOR TO WATCH THE CAR START SUCCESSFULLY. I WALKED AWAY AND 5 MINUTES LATER I WHEN TO SEE THAT MY CAR WAS NO LONGER RUNNING. IT WAS NOT. I LEFT MY GARAGE DOOR OPENED. I WAS IN MY OFFICE AND AT 1:10 PM MY NEXT DOOR NEIGHBOR WHO CAN ALSO SEE MY GARAGE FROM BACK OF HER HOUSE TO TELL ME THE LIGHTS ON MY CAR HAVE BEEN ON FOR LONG TIME. SHE KNEW I BOUGHT A NEW CAR AND THOUGHT IT WAS STRANGE THAT MY LIGHTS WERE STILL ON. I INVESTIGATE THE PROBLEM. I FOUND MY CAR WITH THE LIGHTS ON WITH THE ENGINE RUNNING.THE DASHBOARD DISPLAY SHOWED THAT I WAS LOW ON FUEL. I TURNED OFF CAR AND IMMEDIATELY CONTACTED HYUNDIA CUSTOMER CARE AND SPOKE TO A REPRESENTATIVE TO REPORT MY EXTREME CONCERN. BEFORE I PURCHASED I CALLED HYUNDIA TO MAKE SURE THAT THIS CAR HAD AN AUTOMATIC SHUT OFF PROGRAM SYSTEM. I SAW A 60 MIN REPORT ON PEOPLE WHO DIED AFTER FORGETTING TO TURN OFF CAR WITH KEY LESS STARTERS AND THEIR CARS DID NOT HAVE AN AUTOMATIC SHUT OFF PROGRAM. THE HYINDIA CUSTOMER REP TOOK MY REPORT TOLD ME TO HAVE DEALER SERVICE CHECK SYSTEM AND ALSO TURNED ME OVER TO A BLINK REP WHO I REPORTED THE INCIDENCE TO WITH ALL THE DETAILS WHO GAVE ME THE CASE NUMBER OF BL000293583. I HAD DRIVEN THE CAR THE NIGHT BEFORE AND NOTE THAT THEIR WAS 7/8 OF A TANK LEFT.CAR HAD TO BE RUNNING FOR HOURS TO USE THAT MUCH GAS B4 I SHUT CAR OFF.

12/24/2015

STRONG MOLD SMELL FROM THE AC SYSTEM

1/27/2017

HEADLIGHTS ARE SET IN 'AUTO' MODE, BUT ERRATICALLY/SPORADICALLY WITH NO RHYME OR REASON, THEY WILL SHUT OFF, THEN TURN ON. ONE TIME I WAS ABLE TO RECORD THE EVENT ON MY PHONE (AVAILABLE IS REQUESTED). BUT ANOTHER TIME THEY TURNED OFF THEN ON (LIKE I WAS FLASHING MY LIGHTS) WHILE DRIVING. ANOTHER CAR WAS TRYING TO ENTER TRAFFIC AND THOUGHT I WAS FLASHING HIM TO ENTER, RESULTING WITH ME HARD-BRAKING TO AVOID HITTING THE ENTERING CAR. THIS 'FLASHING' OF LIGHTS HAS HAPPENED ON MORE THAN ONE OCCASION, BUT I CAN'T DUPLICATE ON DEMAND (WHICH IS WHY THE HYUNDAI DEALER IS STATING THEY CAN'T DO ANYTHING ABOUT IT. THIS IS A DRIVING SAFETY ISSUE. THIS HAS HAPPENED ON NUMEROUS OCCASIONS, BUT I INDICATED THE LATEST BELOW.

3/22/2017

WHILE DRIVING 70 MPH ON A HIGHWAY AT NIGHT ALL THE INTERIOR LIGHTING, DASH, AND HEADLIGHTS WENT COMPLETELY OUT FOR THREE SECONDS THEN CAME BACK ON. WE SLOWED DOWN BUT THIS HAPPENED THREE TIMES BEFORE WE REACHED OUR DESTINATION. TOOK IT TO THE DEALER WHO WAS ABLE TO RECREATE THE PROBLEM AND REPAIR THE CAR.

5/31/2017

TL* THE CONTACT OWNS A 2016 HYUNDAI GENESIS. WHILE DRIVING, THE VEHICLE LOST POWER. THE CONTACT WAS ABLE TO MANEUVER THE VEHICLE OFF THE ROAD ONTO THE SHOULDER. THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED ON AN INCLINE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER (CHAPMAN HYUNDAI SCOTTSDALE, 6601 E MCDOWELL RD #3, SCOTTSDALE, AZ 85257, 480-949-7600), BUT THE FAILURE COULD NOT BE DUPLICATED. THE DEALER INFORMED THE CONTACT TO BRING THE VEHICLE BACK IF THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS PROVIDED CASE NUMBER: 10243115. THE APPROXIMATE FAILURE MILEAGE WAS 63,000. UPDATED 07/18/17*LJ*** UPDATED 08/30/17*LJ UPDATED 10/03/2017*JS *CN *JS

5/26/2017

CHANGED LANES AT 30 TO 40 MPH IN A RESIDENTIAL AREA, REMOVED FOOT FROM GAS PEDAL, HEARD ENGINE REVVING HIGH THEN WITHIN ONE TO TWO SECONDS I FELT AND HEARD A HARD BANG AND HEAVY PUSH. THOUGHT SOMEONE HIT ME, BUT NO ONE DID. CAR STARTLED ME AND MY WIFE. IT FELT LIKE THE ENGINE DISCONNECTED FROM THE TRANSMISSION, THEN REENGAGED, WHICH GAVE THE SUDDEN OUTCOME. THIS HAS BEEN THREE WEEKS AND NO FURTHER INCIDENT. I COULD ONLY IMAGINE IF THIS HAPPENED ON A HIGH WAY OR AT A CRITICAL POINT OF DRIVING. I THINK IT CAN BE A SAFETY CONCERN.

6/1/2017

AFTER MY TRIP, WHEN I DROVE THE CAR THE HANDLE OF THE WHEEL DID NOT MOVE. DON'T ROTATE A STEERING WHEEL CAUSED BY AN OUTSIDE INFLUENCE. HYUNDAI SAYS THAT AN OUTSIDE INFLUENCE IS A DAMAGE CAUSED BY RODENTS. IF I DRIVE THE CAR ON THE HIGHWAY AND THE STEERING WHEEL DOES NOT WORK. THE PROBLEM MAKES THE BIG ACCIDENT. I THINK IT'S A SERIOUS PROBLEM OF THE STEERING WHEEL WHICH SHOULD USE THING THAT IS A STRONG MATERIALS AND DESIGN AGAINST EXTERNAL INFLUENCES. IT IS NECESSARY TO INVESTIGATE WHETHER THE STRENGTH OF STEERING WHEEL PARTS IS PROPER. I KNOW THAT THE COMPANY HAS RECALLED SIMILAR PROBLEMS IN OTHER MODELS.

11/3/2017

About 5-6 months ago, when turning left or right, the steering wheel started essentially locking in that position, and I have to yank it back to center. It will not self-center. The dealer was not able to fix it, and it's a very dangerous car to drive now. I will not let any other members of my family drive it. Also, I've had a severe drivetrain vibration for about a year, and over $7,000 was spent on a new driveshaft and transfer case. It is now worse than it was and the dealer doesn't know what to do. Even with only 34,000 miles on the car, it is out of warranty, and Hyundai doesn't seem to care. I have installed brand new tires hoping that it might help both situations, but it didn't. I'm just at my wit's end now. I guess I will just have to park the car. Any help would be greatly appreciated.

11/9/2022

THE VEHICLE IS WAS ON A HIGHWAY DOING 70MPH WITH NO OTHER VEHICLES IN FRONT OR NEAR BY. THE PANORAMIC SUNROOF SUDDENLY EXPLODED SENDING TINY PIECES OF GLASS ALL OVER THE VEHICLE INTERIOR. THE SUNROOF WAS NOT HIT BY ANY DEBRI ON THE ROAD. THE WEATHER WAS SUNNY WITH 50F.

4/21/2018

ABOUT A MONTH BEFORE THE INCIDENT, THE VEHICLE WAS FULLY IMSPECTED IN OFFICIAL DEALERSHIP, NO ISSUES REPORTED. A FEW DAYS BEFORE THE INCIDENT, THE WIPERS STARTED WORKING WITH THE ENGINE OFF; I SCHEDULED AN APPOINTMENT FOR AN INSPECTION. THE VEHICLE WAS LEASED WITH ABOUT 10 MONTHS LEFT ON THE LEASE. ON APRIL 13, 2018 AFTER DRIVING FOR 1,5-2 HOURS, I PARKED IT AND WENT TO THE OFFICE FOR 10-15 MINUTES; ON MY WAY BACK TO THE VEHICLE I HEARD THE FIRE TRUCKS COMING; AS I WAS APPROACHING MY VEHICLE I REALIZED THAT MY VEHICLE WAS ON FIRE. THE INSPECTOR REPORTED THE ENGINE EXPLOSION DUE TO MANUFACTURERS PROBLEM. SO BASICALLY HAPPY TO BE ALIVE AS NOBODY KNOWS WHAT WOULD HAD HAPPENED WITH ME AND MY KIDS IN THE VEHICLE DRIVING ON A HIGHWAY; SO AFTER MORE THAN 3,5 MONTHS HYUNDAI FINNCIAL STILL DID NOT CLOSE THE CASE ALTHOUGH THEY STATED THAT THEY ARE IN THE PROCESS OF PAYING OFF THE VEHICLE. NOBODY EVER SAID SORRY; I CALL TO HYUNDAI / HYUNDAI FINANCIAL EVERY DAY AND ALL THEY DO IS THEY TRANFER ME FROM ONE DEPARTMENT TO ANOTHER; THE CASE MANAGER ASSIGNED TO OUR CASE NEVER PICKS THE PHONE, NEVER CALLS BACK, TO REACH HIM I NEED TO CALL TO THE SUPERVISOR AND COMPLAIN AND ONLY THAN I RECEIVE A CALL FROM HIM. 2 MONTHS AGO HE STATED HE WOULD CLOSE THE CASE THE COMING MONDAY. NO ACTIONS SINCE THEN SO FAR.

7/6/2018

SUDDEN LOSS OF POWER AT FREEWAY SPEED. DRIVING AT FREEWAY SPEED LATE AT NIGHT WITH ADAPTIVE CRUISE CONTROL ON, I ACCELERATED AND CHANGED LANES TO THE LEFT TO AVOID A COLLISION WITH AN INATTENTIVE DRIVER. IMMEDIATELY AFTER CHANGING LANES TO THE RIGHT TO RETURN TO MY LANE, THE CAR STOPPED RESPONDING TO THROTTLE INPUT. RPM GRADUALLY DECREASED TO ZERO AND THE CAR STALLED. NO WARNING LIGHTS UNTIL THE ENGINE STOPPED AT THE RIGHT SHOULDER OF THE FREEWAY. I RESTARTED THE ENGINE. STILL NO WARNING LIGHTS. THE CAR ENTERED A LIMP-HOME MODE WITH MAX RPM AROUND 1500, VERY SLOW ACCELERATION, MAX SPEED ABOUT 50 MPH. IT DID NOT STALL AGAIN DURING THE 10 MILE TRIP HOME. TOWED TO DEALER. DEALER STATES THAT THE OBD2 FAULT CODE WAS P1230, LOW FUEL PRESSURE. THE TECHNICIAN TEST DROVE THE CAR AND REPRODUCED THE BEHAVIOR. INITIAL DIAGNOSIS WAS "FAILURE OF HIGH-PRESSURE FUEL PUMP." TODAY (5 DAYS AFTER INCIDENT) THE DEALER STATES THAT HYUNDAI TECH SUPPORT RECOMMENDS ADDITIONAL DIAGNOSTICS PRIOR TO REPLACING THE FUEL PUMP.

3/15/2016

TL* THE CONTACT OWNS A 2016 HYUNDAI GENESIS. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART AND WAS TAKEN TO COURTESY HYUNDAI (939 NEWPORT AVE, PAWTUCKET, RI 02861) FOR DIAGNOSTIC TESTING, BUT THE CONTACT WAS UNAWARE OF THE RESULTS. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED ONE YEAR LATER. THE VEHICLE WAS TAKEN BACK TO COURTESY HYUNDAI. THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED, BUT THEY REPLACED THE FUEL PUMP. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.

10/12/2017

TAKATA RECALL I WAS IN MOTION DRIVING LESS THAN 30MILES/HOUR IN TRAFFIC, STOPPING FEW TIMES AND KEPT A GOOD DISTANCE. ALL OF A SUDDEN, I APPLIED THE BRAKES TO STOP BUT THE VEHICLE DID NOT STOP AND KEPT MOVING FAST. I APPLIED THE BRAKES SOO HARD, VEHICLE DID NOT STOP THE COLLISION SYSTEM THAT WAS SUPPOSE TO STOP THE VEHICLE AND AVOID THE COLLISON DID NOTHING. I REPORTED THE SAME ISSUE WHEN I TOOK THE VEHICLE TO THE DEALERSHIP DURING MY 1ST SERVICE AND EXPRESSED CONCERN REGARDING THE SENSORS NOT WORKING. THE CAR HAS ONLY 6,000 MILES. THE DAY WAS SUNNY AND THIS HAPPEN DURING RUSH HOUR OFF ON GOLF ROAD IN DES PLAINES ILLINOIS

11/11/2016

I FOUND OUT THERE IS A RECALL ON MY CAR FROM YAHOO.COM, SO I DO SMELL A BURNING SMELL IN MY CAR.

3/30/2021

TL* THE CONTACT OWNS A 2016 HYUNDAI GENESIS. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 50-55 MPH, THE ABS WARNING LIGHT ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V160000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO NALLEY HYUNDAI (7909 MALL PKWY, LITHONIA, GA 30038, (770) 999-0443) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE DEALER CONFIRMED THAT THE PART WAS NOT YET AVAILABLE FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 38,000. PARTS DISTRIBUTION DISCONNECT. *DT

3/30/2021

The contact owns a 2016 Hyundai Genesis. The contact received notification of NHTSA campaign number: 21V160000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

6/16/2021

SUDDEN LOSS OF POWER AT FREEWAY SPEED. DRIVING AT FREEWAY SPEED LATE AT NIGHT WITH ADAPTIVE CRUISE CONTROL ON, I ACCELERATED AND CHANGED LANES TO THE LEFT TO AVOID A COLLISION WITH AN INATTENTIVE DRIVER. IMMEDIATELY AFTER CHANGING LANES TO THE RIGHT TO RETURN TO MY LANE, THE CAR STOPPED RESPONDING TO THROTTLE INPUT. RPM GRADUALLY DECREASED TO ZERO AND THE CAR STALLED. NO WARNING LIGHTS UNTIL THE ENGINE STOPPED AT THE RIGHT SHOULDER OF THE FREEWAY. I RESTARTED THE ENGINE. STILL NO WARNING LIGHTS. THE CAR ENTERED A LIMP-HOME MODE WITH MAX RPM AROUND 1500, VERY SLOW ACCELERATION, MAX SPEED ABOUT 50 MPH. IT DID NOT STALL AGAIN DURING THE 10 MILE TRIP HOME. TOWED TO DEALER. DEALER STATES THAT THE OBD2 FAULT CODE WAS P1230, LOW FUEL PRESSURE. THE TECHNICIAN TEST DROVE THE CAR AND REPRODUCED THE BEHAVIOR. INITIAL DIAGNOSIS WAS "FAILURE OF HIGH-PRESSURE FUEL PUMP." TODAY (5 DAYS AFTER INCIDENT) THE DEALER STATES THAT HYUNDAI TECH SUPPORT RECOMMENDS ADDITIONAL DIAGNOSTICS PRIOR TO REPLACING THE FUEL PUMP.

3/15/2016

TAKATA RECALL I WAS IN MOTION DRIVING LESS THAN 30MILES/HOUR IN TRAFFIC, STOPPING FEW TIMES AND KEPT A GOOD DISTANCE. ALL OF A SUDDEN, I APPLIED THE BRAKES TO STOP BUT THE VEHICLE DID NOT STOP AND KEPT MOVING FAST. I APPLIED THE BRAKES SOO HARD, VEHICLE DID NOT STOP THE COLLISION SYSTEM THAT WAS SUPPOSE TO STOP THE VEHICLE AND AVOID THE COLLISON DID NOTHING. I REPORTED THE SAME ISSUE WHEN I TOOK THE VEHICLE TO THE DEALERSHIP DURING MY 1ST SERVICE AND EXPRESSED CONCERN REGARDING THE SENSORS NOT WORKING. THE CAR HAS ONLY 6,000 MILES. THE DAY WAS SUNNY AND THIS HAPPEN DURING RUSH HOUR OFF ON GOLF ROAD IN DES PLAINES ILLINOIS

11/11/2016

The contact owns a 2016 Hyundai Genesis. The contact stated that while driving at 50-55 mph, the vehicle hydroplaned and crashed into the median. The contact stated that only the front driver side door air bag deployed. The contact and his wife sustained injuries and the contact's wife was transported by ambulance to the hospital. It was unknown if there was a police report filed. The vehicle was towed to the towing yard where it was awaiting inspection from the insurance company. The dealer and manufacturer were not made aware of the failure. The failure mileage was 75,000.

6/28/2021

The contact owns a 2016 Hyundai Genesis. The contact stated that the vehicle was previously taken to the dealer for recall repairs for the air bags however, the contact stated that the air bag warning light illuminated, and ABS warning light intermittently illuminated. The vehicle was not diagnosed or repaired. The dealer nor the manufacturer were not notified. The failure mileage was approximately 18,000

9/29/2022

TAKATA RECALL I WAS IN MOTION DRIVING LESS THAN 30MILES/HOUR IN TRAFFIC, STOPPING FEW TIMES AND KEPT A GOOD DISTANCE. ALL OF A SUDDEN, I APPLIED THE BRAKES TO STOP BUT THE VEHICLE DID NOT STOP AND KEPT MOVING FAST. I APPLIED THE BRAKES SOO HARD, VEHICLE DID NOT STOP THE COLLISION SYSTEM THAT WAS SUPPOSE TO STOP THE VEHICLE AND AVOID THE COLLISON DID NOTHING. I REPORTED THE SAME ISSUE WHEN I TOOK THE VEHICLE TO THE DEALERSHIP DURING MY 1ST SERVICE AND EXPRESSED CONCERN REGARDING THE SENSORS NOT WORKING. THE CAR HAS ONLY 6,000 MILES. THE DAY WAS SUNNY AND THIS HAPPEN DURING RUSH HOUR OFF ON GOLF ROAD IN DES PLAINES ILLINOIS

11/11/2016

SOMETIMES THE CAR WON'T POWER ON UNTIL I SLAM THE DOOR OR GO THROUGH THE TRUNK TO WIGGLE THE BATTERY CABLES. IF I TURN THE STEERING WHEEL LEFT IT KNOCKS THE POWER OUT. SOMETIMES WHILE DRIVING WHEN DARK THE HEADLIGHTS AND GO OFF SUDDENLY THEN FLASH BACK ON.

10/15/2019

The contact owns a 2016 Hyundai Genesis. The contact stated an oil change was recommended every 3 months and if it was overdue, the vehicle would stall and would sputter while driving. In addition, there was a burning odor entering the vehicle through the vents. No warning light was illuminated however there was an intermittent chime indicating that the oil level was low. The vehicle was taken to a certified mechanic who informed that the failure was related to an unknown recall and referred the contact to the dealer. The contact called the dealer who confirmed the VIN was not included in a related recall. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 95,000.

1/9/2023

The contact owns a 2016 Hyundai Genesis. The contact stated that while driving at approximately 45 MPH, the oil warning light was illuminated. The contact stated while depressing the accelerator pedal, the vehicle hesitated before gaining forward momentum. The contact stated that the failure was intermittent and occurred while slowing traffic or a traffic signal. The oil warning light was occasionally illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the oil pressure switch needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 51,000.

9/4/2024

TL* THE CONTACT OWNS A 2016 HYUNDAI GENESIS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THERE WAS AN ABNORMAL LOUD NOISE THAT CAME FROM THE VEHICLE AND THEN NOTICED THAT THE SUNROOF HAD SHATTERED. THE VEHICLE WAS DRIVEN TO THE DEALER AND DIAGNOSED AS A STONE HITTING THE SUNROOF CAUSING THE PRESSURE TO RELEASE AND FRACTURE THE GLASS THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE THE APPROXIMATE FAILURE MILEAGE WAS 12,000. UPDATED 02/23/17*LJ....UPDATED 03/15/17 *BF *CN

1/25/2017

VEHICLE ONLY HAD ABOUT 2000 MILES WHEN IT FIRST DID THIS. DASH DISPLAY MALFUNCTION. WHEN BACKING UP DISPLAY IS BLACKED OUT. YOU CAN'T SEE ANY VIDEO FROM BACK UP CAMERA. ALSO DISPLAY GOES OUT WHILE DRIVING. GAVE VIDEO EVIDENCE TO DEALER SO THEY KNOW I'M NOT CRAZY. SOMETIMES YOU TURN CAR OFF AND LOCK THE CAR AND THE DISPLAY IS STILL PLAYING. DEALER COULD GET THIS ISSUE TO RECREATE WHILE IN THERE POSSESSION FOR FOUR TRIES LATER IS STILL DOES NOT WORK. THIS IS EVEN AFTER A "FINAL" REPAIR WAS OFFERED BY THE DEALER WHICH CONSISTED OF A TOTAL DASH REPLACEMENT THE MANAGER SAID COST HYUNDAI OVER $5000.

5/31/2017

AFTER A FEW MONTHS OF OWNERSHIP (PURCHASED NEW) THE DRIVER SEAT AND ARM REST ARE SHOWING EXCESSIVE SIGNS OF WEAR. AFTER OWNING NUMEROUS VEHICLES WITH LEATHER INTERIOR THIS IS THE WORST I'VE SEEN IS SUCH A SHORT TIME.

1/21/2018

LIGHTS AND WARRING SOUNDS GO OFF WHEN STATIONARY

3/28/2021

There wasn't an accident, I have a 2017 hyundai genesis 3.8. I'm wondering why nothing is being done about these cars from hyundai that have these suspension problems that is not our fault. Now I have to fix the problem and it came from the factory this way.

5/7/2022

The contact owns a 2016 Hyundai Genesis. The contact stated that the vehicle was parked; however, after entering the vehicle, the contact smelled an abnormal smoke odor. The contact opened the hood and became aware that there were sparks coming from the battery terminals and the starter. The vehicle was towed to the dealer. The vehicle was diagnosed with internal starter failure. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 111,000.

9/29/2023

The contact owns a 2016 Hyundai Genesis. The contact stated that the vehicle was parked; however, after entering the vehicle, the contact smelled an abnormal smoke odor. The contact opened the hood and became aware that there were sparks coming from the battery terminals and the starter. The vehicle was towed to the dealer. The vehicle was diagnosed with internal starter failure. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 111,000.

9/29/2023

The contact owns a 2016 Hyundai Genesis. The contact stated while driving approximately 60 MPH, the electrical power inside the vehicle became inoperable, and the vehicle lost power for approximately 10 seconds before the cabin lights returned to normal functionality. The vehicle was taken to the residence. The vehicle was taken to a dealer, but the vehicle could not be repaired. The contact stated that on another occasion while attempting to start the vehicle, the vehicle failed to start for 10 minutes. The vehicle was taken to a dealer where it was diagnosed that the fuel pump needed to be replaced. The manufacturer was notified of the failure and a complaint was filed. The failure mileage was unknown.

4/18/2024

The contact owns a 2016 Hyundai Genesis. The contact stated that upon arriving to his destination and attempting to retrieve his child from the vehicle, the driver's side rear door failed to open. No warning lights were illuminated. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 134,000.

6/17/2025