2014 Hyundai Genesis Owner Complaints

TL* THE CONTACT OWNS A 2014 HYUNDAI GENESIS. WHILE DRIVING 20 MPH, THE VEHICLE STALLED WITHOUT WARNING AND CRASHED INTO THE CURB. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (ATLANTIC HYUNDAI, 193 SUNRISE HIGHWAY, WEST ISLIP, NY 11705). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000.

1/5/2018

TL* THE CONTACT OWNS A 2014 HYUNDAI GENESIS. WHILE DRIVING APPROXIMATELY 45 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND RESTARTED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO PEACOCK HYUNDAI HILTON HEAD IN HARDEEVILLE, SOUTH CAROLINA 29927 (843-208-1234) WHERE IT WAS DIAGNOSED THAT THE CHARCOAL FILTER WAS OVERLOADED AND SHUT DOWN THE ENGINE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND RECOMMENDED THAT THE CHARCOAL FILTER BE REPLACED. THE FILTER WAS REPLACED, BUT THE CONTACT DID NOT FEEL THAT THE VEHICLE WAS SAFE TO DRIVE. THE FAILURE MILEAGE WAS APPROXIMATELY 51,000.

6/4/2018

ON JULY 4 2017 AT APPROXIMATELY 7:30AM ET I WAS WAITING TO PARK AND HAD MY FOOT ON THE BRAKE WHEN SUDDENLY THE ENGINE REVVED AND ACCELERATED, MOVING THE CAR FORWARD AND CRASHING INTO THE PASSENGER REAR BUMPER OF A PARKED FORD F-150. I PRESSED EVEN HARDER ON THE BRAKES AND THE CAR CONTINUED TO MOVE FORWARD AS IF IT WAS SLIDING ON ICE; IT CREATED TIRE SKID MARKS FROM MY FRONT TIRES - SUPPORTING THAT THE BRAKES WERE ENGAGED. I ATTEMPTED TO PUT THE CAR IN NEUTRAL AND THE ENGINE CONTINUED TO REV FASTER. THE NOSE OF MY CAR WAS LOWERED DUE TO MY PRESSING ON THE BRAKES AND AS A RESULT THE FRONT END OF MY CAR WENT UNDER THE BUMPER OF THE TRUCK AND BEGAN LIFTING THE TRUCK UNTIL IT FINALLY CAME TO A STOP. THE CONDITIONS WERE SUNNY AND THE ASPHALT WAS DRY. ON FRIDAY JUNE 23 AT APPROXIMATELY 2:00PM ET I WAS BACKING DOWN MY DRIVEWAY, WHICH HAS A SLIGHT VERTICAL DECLINE, SO THE BRAKES WERE ENGAGED. THE CAR'S ENGINE SUDDENLY REVVED AND ACCELERATED DOWN THE DRIVEWAY INTO THE STREET; ONCE AGAIN, IT FELT AS IF I WAS SLIDING. THE BRAKES WERE FULLY ENGAGED. I WAS ABLE TO PLACE THE TRANSMISSION IN NEUTRAL AND THE CAR CAME TO A STOP. I PLACED THE CAR IN PARK AND TURNED OFF THE ENGINE AND RESTARTED WITHOUT ANY ISSUE. REGARDING THE JUNE 23 INCIDENT, THE CAR WAS NOT DRIVEN FOR APPROXIMATELY 6-8 DAYS. RELATING TO THE INCIDENT ON JULY 4; THE LAST TIME THE CAR WAS DRIVEN WAS ON JUNE 23. FROM JUNE 23 THROUGH JULY 4 THE CAR WAS PARKED AT THE AIRPORT. THE ONLY PARALLEL THAT I CAN DRAW BETWEEN THESE TWO INSTANCES IS THAT THE ENGINE REV AND ACCELERATION OCCURRED AFTER THE CAR HAD NOT BEEN DRIVEN FOR A PERIOD OF TIME. MY RESEARCH INDICATES THIS HAPPENED TO MANY OTHER DRIVERS; HOWEVER, THE MANUFACTURER CLAIMS THERE IS NO ISSUE WITH THE CAR AND THAT IT IS HUMAN ERROR; AVOIDING ACCOUNTABILITY. I WILL TAKE A POLYGRAPH TO PROVE THIS WAS NOT HUMAN ERROR, RATHER A MECHANICAL FAILURE.

7/4/2017

THE VEHICLE ACCELERATE ON IT ON WHEN IS IN PARK GEAR. I TURN OFF THE ENGINE TO STOP THE ACCELERATION OF RPM, I TURN OFF ENGINE WHEN I SAW IT GOES UP TO 6000 RPM, WHICH I BELIEVE IT COULD CONTINUE TO RAISE. THE VEHICLE ALSO ACCELERATE ON IT ON WHEN IT IN DRIVE GEAR ( LOCAL AND HIGHWAY ), I SAFELY PULL OVER, PUT IN PARK GEAR ( STILL ACCELERATE ) AND TURN OFF ENGINE. OVERALL IT HAPPEN ONCE A MONTH SINCE 2017, BUT 2 WEEKS AGO ( 08/07/2017-08/13/2017) IT HAPPEN TWICE. I BRING IT IN DEALERSHIP AND THEY CANNOT FIND ANYTHING WRONG WITH IT USING COMPUTERIZE TEST.

8/20/2017

HEADLIGHTS FLASH OFF OR STAY OFF WHEN USING THE TURN SIGNALS. AT NIGHT WHEN CHANGING LANES OR TURNING CORNERS THE HEADLIGHTS SOMETIMES GO OFF FOR A MOMENT WHEN ENGAGING THE LEFT OR RIGHT TURN SIGNAL LEVER. ALSO THE HEADLIGHTS SOMETIMES TURN OFF AND STAY OFF WHEN COMPLETING A TURN WHEN THE TURN SIGNAL AUTOMATICALLY TURNS OFF. ONE NEEDS TO JOG THE TURN SIGNAL LEVER TO GET THE HEADLIGHTS BACK ON. THIS CAN BE RECREATED WHEN PARKED SIMPLY BY OPERATING THE TURN SIGNALS. THIS IS AN INTERMITTENT PROBLEM WHETHER MOVING OR PARKED. THIS PROBLEM SEEMS TO BE INDEPENDENT OF WEATHER, SPEED OR ROAD CONDITIONS. I HAVE SEEN MANY COMPLAINTS AND EXAMPLES OF THIS CONDITION ON YOU TUBE.

12/6/2017

TL* THE CONTACT OWNS A 2014 HYUNDAI GENESIS. WHILE DRIVING APPROXIMATELY 45 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND RESTARTED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO PEACOCK HYUNDAI HILTON HEAD IN HARDEEVILLE, SOUTH CAROLINA 29927 (843-208-1234) WHERE IT WAS DIAGNOSED THAT THE CHARCOAL FILTER WAS OVERLOADED AND SHUT DOWN THE ENGINE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND RECOMMENDED THAT THE CHARCOAL FILTER BE REPLACED. THE FILTER WAS REPLACED, BUT THE CONTACT DID NOT FEEL THAT THE VEHICLE WAS SAFE TO DRIVE. THE FAILURE MILEAGE WAS APPROXIMATELY 51,000.

6/4/2018

HEADLIGHT FLICKER OFF WHEN USING THE TURN SIGNAL, STAYS OFF FOR 1-2 SECONDS. LIGHT SWITCH IS IN THE ON POSITION. THIS HAPPENED WITH ME DRIVING AT NIGHT AND MAKING A LEFT TURN, VERY SCARY !!! WAS DRIVING IN A CITY, BUT IT HAS HAPPEN DRIVING OUT IN THE COUNTRY. I THINK THE PROBLEM IS A FAULT IN THE LIGHT SWITCH TURN SIGNAL ASSEMBLY.

10/16/2017

HEADLIGHTS FLASH OFF OR STAY OFF WHEN USING THE TURN SIGNALS. AT NIGHT WHEN CHANGING LANES OR TURNING CORNERS THE HEADLIGHTS SOMETIMES GO OFF FOR A MOMENT WHEN ENGAGING THE LEFT OR RIGHT TURN SIGNAL LEVER. ALSO THE HEADLIGHTS SOMETIMES TURN OFF AND STAY OFF WHEN COMPLETING A TURN WHEN THE TURN SIGNAL AUTOMATICALLY TURNS OFF. ONE NEEDS TO JOG THE TURN SIGNAL LEVER TO GET THE HEADLIGHTS BACK ON. THIS CAN BE RECREATED WHEN PARKED SIMPLY BY OPERATING THE TURN SIGNALS. THIS IS AN INTERMITTENT PROBLEM WHETHER MOVING OR PARKED. THIS PROBLEM SEEMS TO BE INDEPENDENT OF WEATHER, SPEED OR ROAD CONDITIONS. I HAVE SEEN MANY COMPLAINTS AND EXAMPLES OF THIS CONDITION ON YOU TUBE.

12/6/2017

My HECU unit failed at only 61k miles. My car is a sedan not a coup, so Hyundai does not want to cover it under the recall. This is redicules, my safety is at steak

12/22/2023

All my dash lites came on dealership said the HECU unit was bad not under recall the coup is but the 4 door isn’t I’ve been waiting a month for part on backorder can’t drive my car too dangerous brakes may not work if my sedan is not under recall then why are the parts on backorder with no ETA car not safe to drive yet can’t get fixed

12/26/2023

I WAS INVOLVED IN A MOVING TWO CAR COLLISION ON A CITY STREET INTERSECTION. AFTER EVERYTHING CAME TO A STOP, I REALIZED MY AIRBAG DID NOT WORK. MY FRONT END WAS TOTALLY DAMAGE. ONE OF THE TWO METAL BAR-BEANS HOLDING THE BUMPER WAS COMPLETELY BROKE; AND THE RADIATOR PUSHED COMPLETELY INTO THE ENGINE. FOR THE GRACE OF GOD, I WAS STEERING WITH BOTH HANDS.

4/8/2017

I GOT INTO AN ACCIDENT IN OCTOBER 2019 WHERE I WAS REAR ENDED AND CARRIED INTO ANOTHER VEHICLE BUT MY AIR BAGS DID NOT DEPLOY ALTHOUGH MY HEADRESTS DID DEPLOY BUT PRIOR TO THE ACCIDENT MY CAR WOULD FISHTAIL WHEN MAKING TURNS WHEN THE ROADS WERE WET AND WHILE DRIVING ON THE HIGHWAY TRYING TO MERGE INTO TRAFFIC MY CAR LOSES ACCELERATION ALL ON ITS OWN AND THEN GRADUALLY PICKS UP SPEED AGAIN I'VE ALMOST GOT HIT SEVERAL TIMES BECAUSE OF THIS. ALSO MY CAR HAS SHUT OFF ON ITS OWN IN TRAFFIC WITH HEAVY TRAFFIC IT WAS VERY SCARY WE DIDN'T KNOW WHAT WAS HAPPENING TO THE CAR AND THIS HAS HAPPENED TWICE. NOW MY CAR IS SHOWING A LOT OF HARD CODE ERRORS FROM THE ABS/ESC SYSTEM TO POWER SEAT MODULES THEY SAY IT'S SOMETHING WRONG WITH THE COMPUTER SYSTEM ITSELF BECAUSE IT DOESN'T NOTIFY YOU OF ANY ISSUES ON THE DASHBOARD AT ALL. AND TODAY I TOOK IT TO A MECHANIC SHOP AND MULTIPLE B CODES SHOWED UP WHICH DIDN'T MAKE ANY SENSE EVEN CAM SENSOR CODES AND I JUST GOT THIS CAR IN MARCH 2019.

11/18/2019

I WAS DRIVING ON A HIGHWAY WHEN MY VEHICLE STALLED NEARLY CAUSING A MAJOR ACCIDENT. THERE WAS NO WARNING, ENGINE LIGHT OR ISSUES WITH THE CAR STARTING OR DRIVING. NO ISSUES WITH IDLING OR ANYTHING TO SUGGEST I NEEDED SERVICE. THE DEALER IS SAYING IT IS EXCESS CARBON ON THE THROTTLE BODY. IT APPEARS HYUNDAI HAS HAD ISSUES WITH THIS THAT HAVE NOT BEEN ADDRESSED.

2/4/2019

It's termed as a "Dead Pedal" with the accelerator pedal sensor as to when the accelerator pedal is applied to move the car, the signal to apply gas to the engine to move it , doe's not happen, and the car will not move, momentarily causing a very unsafe situation in traffic. this problem is sporadic and you never know when it will happen. to my knowledge this is happening in the 2009 to 2015 models Hyundai Genesis cars with the 3.8 and 4.6 and 5.0 engines. Any car with the drive by wire is effected with this problem, and should be looked into and repaired. I have not gone to the dealer with this problem and there is no check engine light on when it happens.

5/23/2023

HECU failure only has 61k this is an ongoing issue with Hyundai. Hyundai covers the 2014 coup, but not the sedan in a recall for this issue. I don’t understand the difference.

12/3/2023

All my dash lites came on dealership said the HECU unit was bad not under recall the coup is but the 4 door isn’t I’ve been waiting a month for part on backorder can’t drive my car too dangerous brakes may not work if my sedan is not under recall then why are the parts on backorder with no ETA car not safe to drive yet can’t get fixed

12/26/2023

PASSENGER SEAT BELT LOCK NOT WORKING DOES NOT LOCK.

5/31/2019

I GOT INTO AN ACCIDENT IN OCTOBER 2019 WHERE I WAS REAR ENDED AND CARRIED INTO ANOTHER VEHICLE BUT MY AIR BAGS DID NOT DEPLOY ALTHOUGH MY HEADRESTS DID DEPLOY BUT PRIOR TO THE ACCIDENT MY CAR WOULD FISHTAIL WHEN MAKING TURNS WHEN THE ROADS WERE WET AND WHILE DRIVING ON THE HIGHWAY TRYING TO MERGE INTO TRAFFIC MY CAR LOSES ACCELERATION ALL ON ITS OWN AND THEN GRADUALLY PICKS UP SPEED AGAIN I'VE ALMOST GOT HIT SEVERAL TIMES BECAUSE OF THIS. ALSO MY CAR HAS SHUT OFF ON ITS OWN IN TRAFFIC WITH HEAVY TRAFFIC IT WAS VERY SCARY WE DIDN'T KNOW WHAT WAS HAPPENING TO THE CAR AND THIS HAS HAPPENED TWICE. NOW MY CAR IS SHOWING A LOT OF HARD CODE ERRORS FROM THE ABS/ESC SYSTEM TO POWER SEAT MODULES THEY SAY IT'S SOMETHING WRONG WITH THE COMPUTER SYSTEM ITSELF BECAUSE IT DOESN'T NOTIFY YOU OF ANY ISSUES ON THE DASHBOARD AT ALL. AND TODAY I TOOK IT TO A MECHANIC SHOP AND MULTIPLE B CODES SHOWED UP WHICH DIDN'T MAKE ANY SENSE EVEN CAM SENSOR CODES AND I JUST GOT THIS CAR IN MARCH 2019.

11/18/2019

HYUNDAI INSTALLED A DEFECTIVE WHEEL ON MY 2014 GENESIS 4 DR SEDAN AT THE FACTORY KNOWING IT WAS DEFECTIVE BUT; BUT BECAUSE THE WHEEL BALANCED, THEY HID IT FROM THE BUYER. DEFECT DISCOVERED AT THE FIRST REPLACEMENT OF TIRES ABOUT SEP 9 2019. DEFECT A 3 " SMOOTH, SYMERTICAL, CONCENTRIC BULGE IN THE RIM . DEALER, HYUNDAIA, REFUSED TO REPLACE THE RIM.

1/30/2020

I WAS DRIVING AND ALL OF A SUDDEN THE HEAD REST HIT ME IN THE BACK OF THE HEAD PUT OUT ON BOTH SIDES. CAME LOOKING TO SE IF THEIR WAS A RECALL DID NOT SEE IT ON HERE IT NEED TO BE LISTED GOOD THING THER WAS NOT A CAR AHEAD OF ME THAT WOULD HAVE AN UNECCESARY ACCIDENT.

12/21/2020