2015 Hyundai Genesis Owner Complaints

WHILE DRIVING AT 60 MPH, SPEEDOMETER, ODOMETER, TURN SIGNALS, POWER STEERING ASSIST AND OTHER ACCESSORIES STOPPED FUNCTIONING. *TR

1/20/2015

TL* THE CONTACT OWNS A 2015 HYUNDAI GENESIS. THE CONTACT STATED THAT RODENT'S CHEWED ON THE WIRES INSIDE THE ENGINE COMPARTMENT, WHICH CAUSED THE AIR CONDITIONING UNIT TO MALFUNCTION. THE AIR CONDITIONER UNIT NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED BY THE DEALER. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,500.

3/23/2015

WHEN THE LIGHT SWITCH IN PUSHED FORWARD TO LOW BEAM, SWITCH TURNS AND TURN OFF ALL THE LIGHTS. VERY DANGEROUS WHEN DRIVING. HANDLE IS NOT ROUND, WHAT MAKES CAUSING THE PROBLEM.

2/7/2016

THE AUTO DIMMING FEATURE ON THIS VEHICLE COULD BE A NICE FEATURE IF IT WORKS PROPERLY AS IT WOULD HELP BLINDING DRIVERS ON THE OPPOSITE DIRECTION WHILE KEEPING ME SAFE AS WELL. HERE IS THE PROBLEM. WHILE TRAVELING ON HIGHWAY 93 FROM LAS VEGAS TO PHOENIX AZ THE HIGH BEAN ENGAGED DUE TO VERY DARK ROAD CONDITION. HOWEVER THE BACK RED LIGHT OF A VEHICLE ONE MILE AWAY CAUSES THE HIGH BEAN TO DISENGAGED LEAVING ME IN THE DARK AGAIN. WHAT IS EVEN WORSE IS THAT A VEHICLE COMING ON THE OTHER SIDE OF THE ROAD (NOT ON THE SAME ROAD I AM DRIVING ON) I MEAN THE OTHER CONTRARY SIDE. WHENEVER, IT SENSE ANY LIGHT AT ANY DISTANCE VISIBLE TO THE NAKED EYE, IT WILL ALSO DISENGAGE THE HIGH BEAN. THIS IS TOTALLY UNNECESSARY AS THE TRANSIT GOING ON THE OTHER DIRECTION IS NOT AFFECTED DUE TO THE LARGE MEDIAN BETWEEN THE 2 ROADS. MY EXPERIENCE IS ON THE ROUTE 93 SO FAR LAS VEGAS TO PHOENIX. THIS CAN SIMPLY BE FIXED BY PROVIDING PROPER ILLUMINATION WHILE ON LOW BEAN MODE OR REGULAR CONDITION AT NIGHT TIME AS THEY HAVE DONE ON THE 2016 MODEL. ON FEB 20, 2016 AROUND 8:30PM WHILE DRIVING ON HIGHWAY 93 FROM LAS VEGAS TO PHOENIX AZ I LOST FRONT HEADLIGHT ILLUMINATION TWO TIMES AS I WAS TRYING TO MANUALLY SWITCH THE LOW BEAN TO HIGH BEAN AFTER THE HIGH BEAN HAD ENGAGED DUE TO THE DARKNESS AND LACK OF ENOUGH ILLUMINATION; THEN IT DISENGAGED AFTER SENSING EITHER THE REAR READ LIGHT OF A VEHICLE ONE MILE IN FRONT OF ME LEAVING ME IN THE DARK AGAIN. THE OTHER EXAMPLE IS WHEN ANOTHER VEHICLE ONE MILE AWAY COMING ON THE OPPOSITE DIRECTION BUT ON THE OTHER SIDE OF THE ROAD AND FAR AWAY FROM MY SIDE DUE TO THE LARGE MEDIAN BETWEEN ROAD SIDES. FORCING ME TO STOP AND ENDING OFF THE ROAD AND MIRACULOUSLY NOT GOING DOWN THE CLIFF. MY FAMILY AND MY LIFE IS AS IMPORTANT AS THE FAMILY OF THE INCOMING TRAFFIC DRIVERS. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

4/19/2016

I HAVE HANKOOK 245/45R18 96W TIRES. AS OF THIS DATE 04/24/2015 I HAVE 1508 REGISTERED MILES ON THIS CAR. I PURCHASE THIS CAR IN DECEMBER 2015. I RETURN TO THE DEALER NUMEROUS TIMES COMPLAINING ABOUT THE NOISY, VIBRATING AND ROUGH RIDE WITH THESE TIRES. I ASK COULD REPLACE THE LOW PROFILE TIRES WITH REGULAR TIRES OF THE SAME SIZE AND WAS TOLD THE RIMS,BRAKING SYSTEM AND POSSIBLE THE SUSPENSION AT A GREAT COST TO ME. I UNDERSTAND NUMEROUS COMPLAINTS HAVE BEEN SENT TO THE HYUNDAI AUTO MAKERS ABOUT THE LOW PROFILE TIRES HANKOOK 245/45R18 96W VENTRUS S1 NOBLE 2. I WILL HAVE TO REPLACE THESE TIRES AT GREAT COST TO ME TO GET A MORE COMFORTABLE AND SAFER DRIVING EXPERIENCE. THANK YOU *TR

4/27/2015

ENTERING INTO A RIGHT TURN LANE THE VEHICLE MAY HAVE GRAZED A CURB. IMMEDIATE EXPLOSION & BOTH RIGHT SIDE AIR BAGS BLEW CAUSING MINOR INJURIES TO PASSENGERS. THE CAR IS NEW, APPROX. 985 MILES AND THE TIRES HAD BEEN REPLACED THAT MORNING WITH MICHELINS UNDER A TIRE EXCHANGE PROGRAM. THERE IS NO EXTERNAL BODY DAMAGE TO THE VEHICLE, HOWEVER THE REAR AXLE APPEARS TO BE BENT. WHY WOULD AIR BAGS DEPLOY BY BUMPING A CURB AT LOW SPEED?

6/13/2015

WHILE DRIVING AT 60 MPH, SPEEDOMETER, ODOMETER, TURN SIGNALS, POWER STEERING ASSIST AND OTHER ACCESSORIES STOPPED FUNCTIONING. *TR

1/20/2015

WHILE DRIVING AT ABOUT 25 MPH, THE POWER STEERING FROZE UP ON ME.(FORTUNATELY), I WAS NOT DRIVING FAST, OR ON A BRIDGE, FREEWAY, ETC. AND WAS ABLE TO RETURN TO A SAFE LOCATION. I CALLED A TOW TRUCK. TOWED TO LOCAL HYUNDAI DEALER. AFTER 20 DAYS IN SHOP, THEY REPLACED STEERING COMPUTER, RACK AND PINION STEERING TOO. I AM APPALLED THAT A NEW (EXPENSIVE) 2015 GENESIS WITH VERY LOW MILEAGE, HAS HAD THIS PROBLEM. I AM NOW VERY HESITANT ABOUT THE QUALITY OF THE HYUNDAI BRAND. I HOPE NO ONE ELSE HAS HAD THIS PROBLEM, BECAUSE IT IS A REAL HEADACHE!!!

8/8/2015

TL* THE CONTACT OWNS A 2015 HYUNDAI GENESIS. THE CONTACT STATED THAT RODENT'S CHEWED ON THE WIRES INSIDE THE ENGINE COMPARTMENT, WHICH CAUSED THE AIR CONDITIONING UNIT TO MALFUNCTION. THE AIR CONDITIONER UNIT NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED BY THE DEALER. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,500.

3/23/2015

AFTER ACCELERATING FROM A STOP LIGHT BEHIND ANOTHER VEHICLE, THERE WAS A LOUD CRACKING NOISE HEARD FROM BEHIND THE DASH BOARD AND THE CAR SUDDENLY AND VIOLENTLY ACCELERATED WITHOUT WARNING WITH A LOUD "BOOM" IN THE BACK AS THOUGH SOMEONE HAD HIT ME FROM BEHIND, BUT NO ONE HAD HIT ME. I HAD TO BRAKE HARD TO AVOID HITTING THE CAR IN FROM OF ME. WHEN THE CAR VIOLENTLY ACCELERATED THE BACK OF THE CAR DIPPED DOWN (AND THE FRONT UP). I IMMEDIATELY CALLED THE DEALER AND REPORTED THIS AND THE CAR IS NOW IN THE REPAIR SHOP. THERE ARE NO ERROR CODES IN THE GDS SYSTEM FOR THIS INCIDENT AND THEY ARE UNABLE TO REPRODUCE. THIS WAS A VERY FRIGHTENING EXPERIENCE AND MY TRUST LEVEL IS NOW 0/100.

7/1/2015

THE TRANSMISSON CONTINUED RACING WITHOUT ANY FOOT ON THE GAS PEDAL BRAKE FULLY APPLIED GEARSHIFT IN NEUTRAL STATIONARY IN MY GARAGE

10/9/2015

THE VEHICLE BRIEFLY SHUT DOWN ON ITS OWN FOR NO APPARENT REASON WHILE IN MOTION AT RATE OF 25MPH AT NIGHTTIME, THE VEHICLE TURNED BACK ON A SECOND LATER AS IF NOTHING HAPPENED. THE CAUSE OF THE SHUT DOWN IS UNKNOWN AND COULD HAVE CAUSED AN ACCIDENT HAD I NOT BEEN ON AN EMPTY ROAD. WHILE THE VEHICLE WAS OFF, I HAD NO CONTROL OVER POWER STEERING OR ACCELERATING, THE ENTIRE VEHICLE BECAME UNRESPONSIVE WITH THE BOTH THE ENTIRE INSTRUMENT PANEL AND EXTERIOR LIGHTS OFF.

2/8/2017

MY WIFE AND I JUST RECENTLY PURCHASED 2 2015 HYUNDAI GENESIS COUPE 3.8 AUTO. THIS IS A 3 MONTH OLD CAR WITH 2700 MILES. I TOOK IN ONCE FOR SQUEAK IN REAR AREA, THEY SAID COULD NOT HEAR IT. I ADVISED I WOULD TAKE TECH OUT SO HE COULD HEAR IT. THEY SAID THEY WERE TO BUSY. TOOK BACK A SECOND TIME, THEY SAID THEY COULD HEAR IT, TIGHTENED EVERYTHING IN REAR AREA ABUT COULD NOT FIND PROBLEM THAT MAY HAVE BROKEN WELD!! THEY COULD NOT GIVE ME A LOANER. AFTER SITTING MY CAR ACROSS FROM THEIR SERVICE CENTER WITH A SIGN SAYING DO NOT USE THIS DEALERSHIP THAT MY CAR IS STILL BROKEN THEY GAVE ME A LOANER. THAT WAS LAST TUESDAY. THE SERVICE CENTER (LONG HYUNDAI CHATTANOOGA, TN) SAID CAR WAS AT BODY SHOP TO FIX A BROKEN WELD THAT THERE IS A NEW TECHNICAL SERVICE BULLETIN ABOUT THIS. THIS IS A BRAND NEW 28K CAR WITH BROKEN WELDS?? THIS SEEMS VERY DANGEROUS. WE ARE WAITING TO SEE IF CAR IS FIXED BEFORE CONTACTING ATTORNEY. I HAVE SEEN POST GOING BACK TO 2010 ABOUT BROKEN WELDS ON THESE GENESIS COUPES. THIS SEEMS TO BE A PROBLEM THAT IS NOT BEING FIXED. THE BROKEN WELDS COULD BE DANGEROUS IF IN A ACCIDENT. *TR

1/7/2015

FRONT RIGHT DOOR (DRIVERS DOOR) DOES NOT CLOSE PROPERLY. WHEN YOU PULL IT CLOSED FROM THE INSIDE, OR PUSH IT FROM OUTSIDE THE VEHICLE, IT SOUNDS LIKE IT HAS CLOSED BUT UPON INSPECTION YOU FIND IT IS ONLY CLOSED TO THE FIRST LATCH. MANY TIMES I HAVE BEEN DRIVING DOWN THE ROAD AND HAD AN ALARM COME ON TELLING ME THE DOOR WAS NOT CLOSED.

6/18/2015

SIMPLY PUT, MY HYUNDAI GENESIS IS EXTREMELY SUSCEPTIBLE TO TOTAL AND SUDDEN TIRE FAILURE. I HAVE HAD THE CAR FOR ABOUT 7 MONTHS AND HAVE HAD 6 TIRES BLOWOUT, EVEN WITHOUT HITTING ANY POTHOLES. THE LAST TIME THIS HAPPENED, I HAD A TIRE SIDE WALL BLOWOUT AS I LEFT MY DRIVEWAY ,DRIVING AT A SLOW SPEED. I HAD IT CHANGED THE NEXT MORNING AND WITHIN HOURS, ANOTHER TIRE BLEW WHILE I WAS DRIVING AT ABOUT 60 MILE PER HOUR ON THE NJ GARDEN STATE PARKWAY, WITHOUT HITTING ANY ROAD IMPERFECTIONS OR POTHOLES AT ALL. IT SEEMS THAT THE LOW PROFILE TIRES ARE SIMPLY NOT UP TO SIMPLE , NORMAL DAY TO DAY DRIVING. I AM AWARE THAT MANY OTHER GENESIS AND EQUUS OWNERS HAVE SUFFERED THE SAME, MANY TIMES OVER, YET HYUNDAI REFUSES TO RECOGNIZE THE PROBLEM,BLAMING THE TIRE MANUFACTURERS, EVEN THOUGH THIS HAPPENED TO ME WITH 3 DIFFERENT BRANDS AND EVEN TO TIRES DESIGNED TO RUN FLAT! I DON'T NEED TO ELABORATE ON THE HAZARD CREATED BY TIERS THAT BLOW OUT ALL THE TIME ESPECIALLY WHEN DRIVING AT HIGHWAY SPEEDS ON CONGESTED ROADWAYS. I WAS LUCKY THAT I MANAGED TO AVOID GETTING HIT ON THE LAST INCIDENT BY THE HUNDRED OF CARS PASSING BY AT OVER 60 MILES PER HOUR. *TR

4/1/2015

MY GENESIS WAS INVOLVED IN A TIRE RECALL (CAMPAIGN 218). A COUPLE DAYS LATER, AS SOON AS I GOT THE CAR ON THE FREEWAY TO GO OUT OF TOWN ON A BUSINESS TRIP, MY CAR STARTED SHAKING SEVERELY. I CALLED BLUE LINK (HYUNDAI CUSTOMER SERVICE) AND THEY SAID TO TAKE IT TO PATTERSON HYUNDAI AT MY DESTINATION. I DRIVE TO WICHITA FALLS AS SLOWLY AND SAFEL AS I CAN AND I TOOK THE CAR IN TODAY BUT THEY REFUSED TO FIX IT. THEY SAID BECAUSE ITS RELATED TO THE RECALL THEY CANNOT FIX IT. I HAVE TO WAIT MINIMUM 3-5 DAYS FOR THEM TO ESCALATE IT TO THE NATIONAL LEVEL AND I CAN'T DRIVE MY CAR. I HAVE TO BE DRIVING HOME ON SUNDAY (2 DAYS FROM NOW). I TALKED TO CURTIS (FLOOR LEADER FOR GENESIS TEAM) AND SAID "I CAN'T DRIVE MY CAR FOR 3-5 DAYS?" AND HE SAID "YES." AND I ASKED IF I COULD GET A RENTAL THEN AND HE SAID THEY WON'T GIVE ME A RENTAL. THIS IS AT BEST UNETHICAL. I HAVE TO BE HOME BY MONDAY, SO THEY ARE FORCING ME TO DRIVE A POTENTIALLY UNSAFE CAR HOME 3.5 HOURS BECAUSE THEY WON'T CORRECT A PROBLEM WITH THEIR WARRANTY WORK.

6/19/2015

I OWNED THE CAR FOR 9 MONTHS AND NEVER HAD A PROBLEM IN THE RAIN. IT WAS RAINING AND MY CAR SAFETY LIGHTS STARTED FLASHING TELLING ME THAT FRONT COLLISION WARNING WAS NOT WORKING, LANE DEPARTURE WARNING WAS NOT WORKING, BLIND SPOT DETECTION WAS NOT WORKING. AND TO CHECK AEB SYSTEM. HYUNDAI TOLD ME THAT ALTHOUGH IT WORKED FINE FOR 9 MONTHS, THAT THE SAFETY FEATURES MAY NOT WORK IN THE RAIN

10/4/2015

THE CAR ENGINE WILL SPONTANEOUSLY STOP WHILE THE CAR IS IN MOTION. THIS CAUSES ME TO LOSE ALL POWER STEERING, BRAKES STABILITY CONTROL ETC. THIS HAS HAPPENED ON CITY STREET WHILE THE CAR WAS IN MOTION. THE CAR WAS MOVING FORWARD IN A RELATIVELY STRAIGHT LINE. IT HAS BEEN "FIXED" BUT NOT FIXED. IT IS AT THE DEALER FOR THE 2ND "FIX". THE 1ST "FIX"WAS 10/12/15. THE 2ND "FIX" BEGAN 10/27/15 & IS STILL UNDERWAY. THE CONSUMER STATED A DIAGNOSTIC REPORT FOUND 32 CODES. THE CONSUMER WAS PROVIDED A LOANER VEHICLE. UPDATED 10/25/2017*JS

10/28/2015

I OWNED THE CAR FOR 9 MONTHS AND NEVER HAD A PROBLEM IN THE RAIN. IT WAS RAINING AND MY CAR SAFETY LIGHTS STARTED FLASHING TELLING ME THAT FRONT COLLISION WARNING WAS NOT WORKING, LANE DEPARTURE WARNING WAS NOT WORKING, BLIND SPOT DETECTION WAS NOT WORKING. AND TO CHECK AEB SYSTEM. HYUNDAI TOLD ME THAT ALTHOUGH IT WORKED FINE FOR 9 MONTHS, THAT THE SAFETY FEATURES MAY NOT WORK IN THE RAIN

10/4/2015

ELECTRONIC GREMLINS PERIODICALLY HIT. -AT RANDOM TIMES THE FRONT OR REAR SENSORS DON'T "SEE" OBJECTS. I HAVE KISSED BUMPERS WITH ANOTHER CAR WHEN NEITHER OF US SAW THE OTHER, AND MY GENESIS FAILED TO SEE. IT'S ALLOWED ME ON AT LEAST TWO OCCASIONS TO PULL TOO CLOSE TO OBJECTS IN FRONT. -WORSE, THERE ARE RANDOM EPISODES WHERE THE ADAPTIVE CRUISE CONTROL FAILS TO SEE TRAFFIC IN FRONT OF IT. NUMEROUS TIMES WE HAVE NARROWLY MISSED COLLISIONS WHEN WE HAD TO QUICKLY AND FORCEFULLY APPLY BRAKES. I'VE EXPERIENCED THIS AS HAS MY WIFE AND MORE IMPORTANTLY CLIENTS! -THE SELF-RETRACTING MIRRORS FREQUENTLY TO NOT WORK PROPERLY AND WE HAVE TO MANUALLY OVERRIDE.

7/7/2017

ENTERING INTO A RIGHT TURN LANE THE VEHICLE MAY HAVE GRAZED A CURB. IMMEDIATE EXPLOSION & BOTH RIGHT SIDE AIR BAGS BLEW CAUSING MINOR INJURIES TO PASSENGERS. THE CAR IS NEW, APPROX. 985 MILES AND THE TIRES HAD BEEN REPLACED THAT MORNING WITH MICHELINS UNDER A TIRE EXCHANGE PROGRAM. THERE IS NO EXTERNAL BODY DAMAGE TO THE VEHICLE, HOWEVER THE REAR AXLE APPEARS TO BE BENT. WHY WOULD AIR BAGS DEPLOY BY BUMPING A CURB AT LOW SPEED?

6/13/2015

NEW 2015 HYUNDAI GENESIS 3.8 V6, DRIVEN ONLY 6407 MILES IN 11 MONTHS, SHOWED AIRBAG MALFUNCTION WARNING DISPLAY. CAR WAS IN PERFECT CONDITION AND PARKED INSIDE A COVERED CAR GARAGE BEFORE GOING ON VACATION. AFTER RETURNING FROM THE VACATION, NOTICED THE AIRBAG WARNING LIGHT. TOOK THE CAR TO AN AUTHORIZED HYUNDAI DEALER, WHO DIAGNOSED AND SAID THE AIRBAG DEPLOYMENT CONTROL ELECTRONIC BOARD HAS FAILED AND NEEDS IMMEDIATE REPLACEMENT. HYUNDAI DEALER ALSO ADVISED ME NOT TO DRIVE THE CAR WITHOUT THE FIX AND PROVIDED A LONER CAR AND SENT ME HOME. IT TOOK THREE DAYS FOR THE DEALER TO ORDER THE AIRBAG CONTROL ELECTRONIC BOARD- PART NO: SPO 95910-B1000 AND TO FIX THE ISSUE (B1620 INTERNAL FAULT-REPLACED SRSCM). I AM TOTALLY DISAPPOINTED THAT A KEY SYSTEM LIKE AIRBAG DEPLOYMENT CONTROL UNIT COULD FAIL IN A HIGH-END, LUXURY CAR LIKE HYUNDAI GENESIS THAT TOO WHILE IT WAS PARKED IN SOUTHERN CALIFORNIA GARAGE. IT IS SCARY TO IMAGING AIRBAG DEPLOYMENT CONTROL UNIT FAILING WHILING DRIVING THROUGH MOJAVE DESERT AND AIR BAG DEPLOYING ON YOUR FACE WITHOUT ANY REASON. HYUNDAI SHOULD CRITICALLY FOLLOW AND EXAMINE AIRBAG WARNING ISSUE.

9/28/2015

SIMPLY PUT, MY HYUNDAI GENESIS IS EXTREMELY SUSCEPTIBLE TO TOTAL AND SUDDEN TIRE FAILURE. I HAVE HAD THE CAR FOR ABOUT 7 MONTHS AND HAVE HAD 6 TIRES BLOWOUT, EVEN WITHOUT HITTING ANY POTHOLES. THE LAST TIME THIS HAPPENED, I HAD A TIRE SIDE WALL BLOWOUT AS I LEFT MY DRIVEWAY ,DRIVING AT A SLOW SPEED. I HAD IT CHANGED THE NEXT MORNING AND WITHIN HOURS, ANOTHER TIRE BLEW WHILE I WAS DRIVING AT ABOUT 60 MILE PER HOUR ON THE NJ GARDEN STATE PARKWAY, WITHOUT HITTING ANY ROAD IMPERFECTIONS OR POTHOLES AT ALL. IT SEEMS THAT THE LOW PROFILE TIRES ARE SIMPLY NOT UP TO SIMPLE , NORMAL DAY TO DAY DRIVING. I AM AWARE THAT MANY OTHER GENESIS AND EQUUS OWNERS HAVE SUFFERED THE SAME, MANY TIMES OVER, YET HYUNDAI REFUSES TO RECOGNIZE THE PROBLEM,BLAMING THE TIRE MANUFACTURERS, EVEN THOUGH THIS HAPPENED TO ME WITH 3 DIFFERENT BRANDS AND EVEN TO TIRES DESIGNED TO RUN FLAT! I DON'T NEED TO ELABORATE ON THE HAZARD CREATED BY TIERS THAT BLOW OUT ALL THE TIME ESPECIALLY WHEN DRIVING AT HIGHWAY SPEEDS ON CONGESTED ROADWAYS. I WAS LUCKY THAT I MANAGED TO AVOID GETTING HIT ON THE LAST INCIDENT BY THE HUNDRED OF CARS PASSING BY AT OVER 60 MILES PER HOUR. *TR

4/1/2015

TL* THE CONTACT OWNS A 2015 HYUNDAI GENESIS. THE CONTACT STATED THAT THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 15V864000 (TIRES) REQUIRED THE DEALER TO REPROGRAM THE TIRE LIMITER. THE TIRE LIMITER WOULD NEED TO BE REPROGRAMMED IN ORDER TO REPLACE THE FACTORY TIRES; HOWEVER, THE REPAIR WOULD REDUCE THE SPEED FROM 149 MPH TO 130 MPH. THE CONTACT WAS DISPLEASED WITH THE REDUCTION OF THE SPEED LIMITER REQUIREMENT, WHICH WAS NOT MENTIONED AS A PART OF THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 04/11/16 *BF

3/4/2016

TL* THE CONTACT OWNS A 2015 HYUNDAI GENESIS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V160000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CHAPMAN CHEVROLET (1717 E. BASELINE RD TEMPE, AZ 85283, (480)838-1234) WAS CONTACTED AND CONFIRMED THAT PARTS WOULD BE AVAILABLE MID-MAY OF 2021. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVALIBLE.

4/2/2021

TL* THE CONTACT OWNS A 2015 HYUNDAI GENESIS. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 21V160000 (SERVICE BRAKES, HYDRAULIC) FROM AN ONLINE SEARCH HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NAPLETON'S NORTH PALM HYUNDAI (3703 NORTHLAKE BLVD, LAKE PARK, FL 33403) WAS MADE AWARE OF THE RECALL BUT INFORMED THE CONTACT THAT THE REMEDY WAS NOT YET AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE, BUT WAS CONCERNED THAT THE VEHICLE MIGHT CATCH ON FIRE. PARTS DISTRIBUTION DISCONNECT.

5/12/2021

VEHICLE STALLED AS I WAS DRIVING ABOUT 25 MPH. ALL SYSTEMS FAILED. IT COULD NOT BE STARTED AGAIN AND HAD TO BE TOWED. THERE WAS NO PREVIOUS INDICATION OF ANY MECHANICAL/ELECTRICAL PROBLEM.

7/10/2015

THE CAR SHUT OFF SUDDENLY AND CAME TO ABRUPT STOP WHILE IN MOTION ON THE STREET DRIVING IN A STRAIGHT LINE

2/27/2016

AFTER TIRE RECALL AND COMPUTER UPDATE WE FIRST NOTICED A VIBRATION OR SHUDDER FOR THE FIRST FEW MILES. DEALER EVENTUALLY CHANGED 23 SEPARATE TIRES AND PROBLEM PERSISTS. M. STAHL OF HYUNDAI STATES THIS IS A CHARACTERISTIC OF LOW PROFILE TIRES. ELECTRICAL PROBLEMS BEGAN SHOWING UP ON A ROTATING BASIS. INCLUDING, PARK ASSIST NOT WORKING REGULARLY. VENTILATION CHANGING ON ITS OWN. BLIND SPOT INDICATORS NOT WORKING. REAR WINDOWS NOT WORKING. HEATED SEATS NOT HEATING. DASH DISPLAY CHANGES ON IT'S OWN. FOLDING MIRRORS NOT FOLDING AS THEY SHOULD. CAR WENT DEAD ONCE. ZERO ACCELERATION TWICE WHEN MERGING INTO TRAFFIC. SMART TRUNK NOT FUNCTIONING. VENTS BLOWING ICE COLD AIR WITHOUT AC BEING ON. MOST OF THESE HAVE BEEN PHOTOGRAPHED OR VIDEOD. DEALER EMPLOYEES HAVE ALSO WITNESSED MOST OF THESE. OCCURRENCES HAVE BEEN IN ALL DRIVING CONDITIONS FROM STATIONARY, BACK ROADS AND HIGHWAYS. I HAVE ALL REPAIR ORDERS DOCUMENTING OVER 60 DAYS OF LOSS OF USE WHILE CAR WAS AT THE DEALER.

4/11/2016

I TOOK MY CAR TO DEALER DUE TO EXCESSIVE NOISE IN FRONT OF CAR WHEN DRIVING. I THOUGHT IT WAS A WHEEL BEARING NOISE. DEAL,ER SAYS NOISE IS DUE TO TIRE WEAR. CAR ONLY HAS 40,700 MILES AND THERE WAS A RECALL AT AROUND 12,000 MILES WHEN HYUNDAI REPLACED ALL FOUR TIRES WITH MICHELIN TIRES "DUE TO COMPLAINTS OF EXCESSIVE ROAD NOISE". MY CAR HAS BEEN REGULARLY SERVICED AT HYUNDAI DEALERS. I TOLD THE DEALER THAT IT WAS IMPOSSIBLE FOR MICHELIN TIRES TO WEAR OUT IN LESS THAN 28,000 MILES. I BELIEVE THE CAR HAS A SUSPENSION DESIGN PROBLEM. THE DEALER REFUSED TO DO ANYTHING ABOUT IT. I CALLED THE HYUNDAI FACTORY LINE (DEALER GAVE ME PHONE NUMBER). FACTORY REP TOLD ME I WOULD BE CONTACTED WITHIN A WEEK BY FACTORY REGIONAL MANAGER. I HAVE NOT BEEN CONTACTED YET. I BELIEVE THE CAR HAS A SUSPENSION GEOMETRY OR DESIGN PROBLEM IN THE FRONT END OF CAR. NO NEW CAR WITH LESS THAN 28,000 MILES SHOULD WEAR OUT A SET OF TIRES UNLESS SOMETHING IS WRONG WITH THE DESIGN OR GEOMETRY. THE FACT THAT HYUNDAI RECALLED THE CAR WHEN NEW (ONLY 12,000 MILES) TO REPLACE THE TIRES TELLS ME THEY KNOW SOMETHING IS WRONG.

12/14/2017

I WAS TRAVELING EAST ON I94 IN MINNEAPOLIS IN SNOWY WEATHER AT ABOUT 9:30 PM ON FEB 7.. TEMP AT 16 DEGREES. NEEDED TO USE THE WINDSHIELD WASHERS. WHEN I TURNED THEM ON THERE WAS NO WASHER FLUID BUT THE WIPERS WENT ON. MY WINDSHIELD BECAME COMPLETELY OBSCURED. I HAD TO TURN ON MY FLASHERS, STOP TRAFFIC IN THAT LANE IN HEAVY TRAFFIC AND HAD A DANGEROUS AND HARD TIME GETTING TO THE SHOULDER. TURNS OUT THE FLUID WAS FROZEN. I USED SNOW TO CLEAR THE WINDSHIELD. IT HAS NOW FROZEN 4 TIMES IN COLD TEMPS. I HAVE HAD IT FREEZE AT TEMPS AS HIGH AS 18 DEGREES. I RETURNS TO WORKING CONDITION AT ABOUT 28 OR 29 DEGREES. HYUNDAI IN AURORA ILLINOIS PUTS THE FLUID IN WHEN I GET AN OIL CHANGE AND I NEVER PUT FLUID IN. WHEN IT WORKS THERE APPEARS TO BE SOMETHING BESIDES PURE WATER IN THE FLUID AS I OBSERVE A 'SUDSING' EFFECT. DURING MY LAST OIL VISIT ON FEB 9 AT A TEMP OF 18 DEGREES, I HAD A HYUNDAI EMPLOYEE CONFIRM THAT THE FLUID WAS FROZEN AND THE WASHERS DID NOT PROVIDE ANY FLUID WHILE THE WIPERS ACTIVATED.

2/9/2016

PANORAMIC ROOF REAR PANEL SHATTERED. VEHICLE WAS SLOWLY TRANSITIONING FROM DRIVEWAY TO ROAD SURFACE OVER SLIGHT DEPRESSION. REAR SUNROOF PANEL BEGAN TO MAKE POPPING NOISES THAT DID NOT STOP WHEN I STOPPED MOVING. I GOT OUT OF THE VEHICLE AND WHEN I CLOSED THE DOOR THE REAR PANEL SHATTERED UPWARDS, SPRAYING GLASS BITS ONTO ME AND THE GROUND. REAR PANEL SHATTERING WAS MOSTLY CONTAINED BY SHATTERPROOF FILM INSTALLED ON THE INSIDE AFTER RECEIVING NOTICE THAT THESE GLASS PANELS ARE PRONE TO SPONTANEOUS IMPLOSIONS. VEHICLE IS PRESENTLY AT DEALER BEING VALIDATED FOR EXTENDED WARRANTY COVERAGE.

8/26/2019

THIS CAR LOSES CONTROL ON ICE COVERED ROADS, AND HAS HAPPENED NUMEROUS TIMES. THE CAR APPEARS TO BE OVER CORRECTING WHEN ROADS ARE ICE COVERED. THE REAREND OF THE CAR BEGINS TO SLIP FROM SIDE-TO-SIDE BEGINNING AT SPEEDS OF AROUND 40/45 MPH. THE PROBLEM IS, IT DOES NOT HAPPEN ALL THE TIME. IT IS LIKE THERE IS SOMETHING WRONG WITH A STABILITY MODULE OR SOMETHING. DEALER SAY THERE IS NOTHING THEY CAN DO UNLESS THEY CAN RECREATE THE PROBLEM. A VERY SCARY SITUATION WHEN IT OCCURS.

6/26/2018

NHTSA CAMPAIGN NUMBER 16V575000 - MY HYUNDAI IS EXPERIENCING THE EXACT SAME SYMPTOMS THAT IS PORTRAYED IN THE CAMPAIGN NUMBER I HAVE LISTED. I HAVE TAKEN IT TO A HYUNDAI DEALERSHIP MULTIPLE TIMES AND HAVE BEEN TOLD THAT THEY ARE UNAWARE OF WHAT THE ISSUE IS OR HAVE "ATTEMPTED" TO FIX THE ISSUE YET IT STILL OCCURS. NOW, BECAUSE I HAVE JUST SURPASSED MY WARRANTY, THE HYUNDAI DEALERSHIP IS MAKING ME PAY FOR ALL DIAGNOSTICS AND FIXES. MY VIN, HOWEVER, DOES NOT SHOW THAT THIS WAS A PART OF THIS RECALL. ALL OF MY WARNING INDICATORS ILLUMINATE. MY STEERING BECOMES TIGHT. MY BACKUP CAMERA WILL NOT WORK. AND MY SPEEDOMETER AND TACHOMETER WILL GLITCH AND NOT ACCURATELY DISPLAY MY SPEED OR RPMS. ALL INDICATORS INSIDE THE LCD SCREEN WILL SHOW ME THAT I HAVE A MALFUNCTION. THIS INCLUDES MY PASSENGER SEAT BELT, MY LANE KEEP ASSISTANCE, MY AUTONOMOUS EMERGENCY BRAKING, MY TIRE PRESSURE, MY ENGINE LIGHT, AS WELL AS MY BLINKERS NOT PROPERLY ILLUMINATING OR MAKING ANY SOUND WHEN TURNED ON. THIS WILL OCCUR FROM TIME TO TIME AND IS NOT ALWAYS CONSTANT. IT WILL ALSO OCCUR AT RANDOM, WHETHER I AM DRIVING, STATIONARY, OR IF I HAVE JUST TURNED MY CAR ON FOR THE FIRST TIME OF THE DAY. I HAVE VIDEOS AND PICTURES OF THESE EVENTS OCCURRING.

9/20/2018

1.ENGINE WILL NOT SHUT OFF WHEN VEHICLE IN PARK. HAD TO DISCONNECT BATTERY. there was no warning. 2. LKAS warning light remains on. 3. Caution light remains on on the dash. 4. Anti-braking system highlights when immediate car in front of me makes a turn without me being close to it. The first thing the dealer asks is do I have extended warranty! They stated they couldn't get to the repair until maybe Thursday. I'm really afraid to drive my car.

5/24/2021

Upon driving many warning lights light up and make warning signals on the instrument dashboard. These warning lights light up at the same time or in succession and include: check bid system, tire pressure, check engine light, skid control, check bsd system, and others. In addition, brakes become sticky and steering is affected. Worse yet, car slows down on its own as it engages crash avoidance system.

11/5/2021

THIS IS A PUBLIC ANNOUNCEMENT!!! I HAVE A 2015 HYUNDAI GENESIS WITH ONLY 63K MILES ON IT. THE REAR BRAKE LINES BUSTED WITHOUT WARNING AND HYUNDAI REFUSES TO COVER REPAIR UNDER WARRANTY OR NOTIFY CONSUMERS THAT THE BRAKE LINES CAN FAIL WITHOUT WARNING!! THIS TO ME IS A MAJOR SAFETY ISSUE! THANK GOD I WAS NOT ON THE HIGHWAY! THEY'RE TELLING ME ITS DUE TO CORROSION AND THE WARRANTY IS 5 YEARS 60K MILES! ARE YOU KIDDING ME...IM AT 63K MILES! ALSO, WILL COST ME 4K BECAUSE THE WHOLE REAR END NEEDS TO BE DISASSEMBLED TO REPLACE BOTH BRAKE LINES!!! THIS IS DISGUSTING! BE WARNED! I WILL TAKE THIS TO THE PUBLIC NEWS! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

5/5/2020

REAR BRAKE LINES STABILIZER BAR IS RUBBING AGAINST THE BRAKE HOSES CREATING A HOLE IN LINES SERIOUS PROBLEMS

8/2/2020

BLIND SPOT WARNING SYSTEM IS NOT OPERATING. AFTER HAVING IT CHECKED AND FIXED, THE WARNING IS BACK AFTER THREW DAYS. LOOKS LIKE THIS IS A WELL KNOWN ISSUE THAT HYUNDAI DOES NOT WANT TO REPAIR OR MAKE BETTER. AFTER DRIVING FROM A ROAD TRIP ON THE INTERSTATE/HIGHWAY, ONCE I ARRIVED TO MY DESTINATION, THE BSD WARNING WAS DISPLAYED. NO DAMAGE, AND NO COLLISION.

12/8/2020

While driving the following codes would flash: AEB, BSM, TPMS, Also while the AEB code would flash it would limit my acceleration weather on the highway or local driving. These issues were reported to Hyundai America Corporate and I have a active complaint as well as a open appointment with a local dealership on 1.4.22. Lastly I do have a video of this taking place

1/4/2022

THE CAR CUT OFF ON MY TWICE DIFFERENT DAYS WHILE I WAS DRIVING ON ONE OF THE FREEWAY ONCE WHILE TURNING INTO MY DRIVINGWAY 3RD I TRIED TO START MY CAR THIS MORNING STARTED LESS THAN A MILI SECOND AND WOULD NOT TURNED BACK ON

12/20/2020

Driver power seat loss of seat back recline position range. Can not adjust seatback forward enough and need to sit closer to steering wheel which is uncomfortable, not safe and too close to the gas and brake pedals. Motor assembly was replaced in 2020 and stopped working approximately year later again 11/4/21.

8/15/2022

I BOUGHT GENESIS AT MARCH 24.2015, AND I AM NOT OWNER RIGHT NOW BECAUSE I SOLD THAT CAR. WHEN I BOUGHT CAR, THERE WERE NOISE AT ENGINE AT NEW CAR. AFTER CHEKING THE CAR, HYUNDAI ENGINEER SAID " SHORT BLOCK PROBLEM". IT IS EXACTLY SAME PROBLEM OF SONATA (THETA 2 ENGINE). I THINK GENESIS ENGINE(RHAMDA 3.8) ALSO HAVE PROBLEM. I WILL ATTACH RELATED PAPER. THANK YOU. *TR

10/12/2016

TL* THE CONTACT OWNS A 2015 HYUNDAI GENESIS EQUIPPED WITH CONTINENTAL CONTI PRO CONTACT TIRES, SIZE: 275/35/R19 (NA). THE CONTACT OBSERVED THAT BOTH REAR TIRES WERE DEFLATED. THE CONTACT ADDED AIR TO THE TIRES. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE INSIDE TIRE TREAD SEPARATED FROM THE REAR TIRES. THE VEHICLE WAS TOWED TO THE DEALER FOR A SECOND OPINION AND THE FAILURE WAS CONFIRMED. THE TIRES WERE NOT REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 26,900 AND THE TIRE FAILURE MILEAGE WAS 17,000. THE DOT NUMBER WAS NOT AVAILABLE.

2/6/2017

TL* THE CONTACT OWNS A 2015 HYUNDAI GENESIS. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT EXPERIENCED A LOSS OF STEERING AND BRAKE FUNCTIONALITY. VARIOUS WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT WAS ABLE TO MOVE THE VEHICLE TO THE SIDE OF THE ROAD WITH AN EXCESSIVE AMOUNT OF EFFORT. THE VEHICLE OPERATED NORMALLY AFTER IT WAS RESTARTED. STEVENS CREEK HYUNDAI (4425 STEVENS CREEK BLVD, SANTA CLARA, CA) DIAGNOSED THAT A RODENT HAD EATEN THE WIRING IN THE VEHICLE AND IT WOULD NEED TO BE REPLACED. THE CONTACT STATED THAT THIS WAS THE SECOND OCCURRENCE OF THE SAME FAILURE. UPON RESEARCH,THE CONTACT FOUND THAT THE VEHICLE USED SOY COATED WIRING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 14,837.

9/29/2017

THE PANORAMIC SUNROOF HAD EXPLODED WHEN I WAS DRIVING ON EXPRESSWAY ABOUT 60 MPH. IT WAS A VERY LOUD NOISE AND LUCKILY NO CARS WERE AROUND. WE TOOK EXIT AND FOUND OUT THAT PART OF THE ROOF BLOWN AWAY AND THE REMAINING GLASS SHATTERED. LUCKILY NO INJURIES AS SUNROOF'S SHADE GUARD PROTECTED US FROM THE BITS OF GLASS. I DROVE SLOWLY TO THE HYUNDAI DEALER WHERE I LEASED THE CAR. EVEN THOUGH THIS GENESIS UNDER FULL WARRANTY, DEALER (HYUNDAI MOTORS) REFUSED TO COVER THIS UNDER WARRANTY. I DO NOT UNDERSTAND WHY THIS HAPPENED. WE HAVE NOT OPENED THE SUNROOF FOR A LONG TIME. THERE MUST BE A DESIGN DEFECT. THIS IS REALLY A SAFETY CONCERN. AUTO MAKERS SHOULD RECALL BEFORE PEOPLE SUFFER SERIOUS INJURIES. *BF *TR

2/28/2018

TL* THE CONTACT OWNS A 2015 HYUNDAI GENESIS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE VEHICLE STALLED WHILE SEVERAL UNKNOWN WARNING LIGHTS ON THE INSTRUMENTAL PANEL ILLUMINATED. THE CONTACT RESTARTED THE VEHICLE. THE VEHICLE WAS TAKEN TO ADVANTAGE HYUNDAI LOCATED AT (440 PLAINVIEW RD, HICKSVILLE, NY 11801) WHERE THE FAILURE WAS UNDETERMINED AND THE DEALER INFORMED THAT THE FAILURE MAY BE DUE TO FUEL SYSTEM. THE VEHICLE WAS NOT REPAIRED. THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO ADVANTAGE HYUNDAI 440 PLAINVIEW RD, HICKSVILLE, NY 11801, WHERE THE FAILURE WAS STILL UNDETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.

3/10/2020

TL* THE CONTACT OWNS A 2015 HYUNDAI GENESIS. THE CONTACT STATED THAT WHILE DRIVING 25-55 MPH, ON SEVERAL OCCASIONS THE STEERING WHEEL CEASED WITH THE POWER STEERING ASSIST WARNING LIGHT FLASHING. THE VEHICLE WAS TAKEN TO DENNIS HYUNDAI EAST (2900 MORSE RD, COLUMBUS, OH 43231, (614) 471-2900) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

7/9/2020

THE CONTACT OWNS A 2015 HYUNDAI GENESIS. THE CONTACT STATED WHILE DRIVING THE VEHICLE IN COLD WEATHER, THE VEHICLE LOSS POWER STEERING ASSIST AND BECAME DIFFICULT TO STEER. THE CONTACT STATED THE POWER STEERING ASSIST WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT YET DIAGNOSED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000.

5/17/2021

The contact owns a 2015 Hyundai Genesis. The contact stated while driving at various speeds, the vehicle loss motive power and stalled, with the accelerator pedal depressed. There was no warning light illuminated. A dealer was not contacted. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 34,000.

5/24/2021

The contact's wife owns a 2015 Hyundai Genesis. The contact stated upon taking the vehicle to the dealer for the replacement of the front headlight, he was informed that the headlights wire harness of the vehicle was melting. The contact stated that the headlights wire harness was replaced. The manufacturer was notified of the failure and advised the contact that they did not have any complaints related to the failure. The vehicle was repaired. The approximate failure mileage was 30,000.

9/14/2021

The contact owns a 2015 Hyundai Genesis. The contact stated that while his girlfriend was driving 60 MPH there was an obstruction of a diesel tire on the road, which was unavoidable. As a result, the driver drove over it which caused the rack and pinion to fracture. The contact stated that the crash warning message displayed. The contact merged to the shoulder of the road and discovered the module 4 ABS system, interface to the power steering, and the dust front cover of the vehicle fractured due to the object on the roadway. The contact experienced a minor injury, but medical attention was not required. The vehicle was taken to an independent mechanic where it was diagnosed that the abs line and rack and pinion needed to be repaired. The vehicle was not repaired. The contact informed the dealer that the vehicle had experienced the failure listed in NHTSA Campaign Number: 21V160000 Components SERVICE BRAKES, HYDRAULIC. The VIN was included however, the vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 91,130.

3/9/2022

The rear passenger brake/reverse light and rear camera were sporadically working until they all stopped working completely. After some research the cause of the problem is the trunk wire harness which has failed (20-BE-007H). Unfortunately this fix isn't know to dealerships who I've had attempt to fix the problem, which leaves me without a brake light, reverse light, and reverse camera.

6/6/2022

The rear passenger brake/reverse light and rear camera were sporadically working until they all stopped working completely. After some research the cause of the problem is the trunk wire harness which has failed (20-BE-007H). Unfortunately this fix isn't know to dealerships who I've had attempt to fix the problem, which leaves me without a brake light, reverse light, and reverse camera.

6/6/2022