2011 Hyundai Genesis Owner Complaints

Complaint Summary
The 2011 Hyundai Genesis has 158 reported complaints.
- Top issues involve unknown or other and electrical system.
Reliability Score
Reliability Score
Based on 158 complaints
Most Frequent Issues
UNKNOWN OR OTHER
25 15.8%
ELECTRICAL SYSTEM
19 12%
VEHICLE SPEED CONTROL
15 9.5%
SERVICE BRAKES
14 8.9%
ENGINE
14 8.9%
Quick Insights
The top category is UNKNOWN OR OTHER, accounting for 15.8% of all complaints.
Owners have reported issues across 33 distinct vehicle systems.
Note: Complaint data reflects owner reports and may not always indicate a verified defect. Compare with Recalls and TSBs for a complete picture.
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What owners keep reporting on the 2011 Hyundai Genesis
The 2011 Hyundai Genesis has 158 owner complaints in this dataset. UNKNOWN OR OTHER is the most common complaint category, representing about 16% of the reports shown here.
Most common complaint categories
The top complaint groups for the 2011 Hyundai Genesis are UNKNOWN OR OTHER (25), ELECTRICAL SYSTEM (19), VEHICLE SPEED CONTROL (15).
Are these complaints a serious red flag?
Potentially. 83 complaint reports involve higher-attention systems like brakes, steering, engine, powertrain, fuel, suspension, airbags, or electrical components, which is enough to justify a focused inspection.
What should buyers inspect on a used 2011 Hyundai Genesis?
Start with the top complaint systems, compare them against the recall report, then inspect service records for evidence that those same areas were already repaired or monitored.
Detailed Complaint Log
Showing 33 of 33 systems
UNKNOWN OR OTHER
25 Reports16% of totalPreviewing the first 2 complaint summaries.
THE REAR TIRES WEAR INCREDIBLY QUICK 60,000 MILE TIRES IN 11,000 50,000 MILE TIRES IN 19,000 CHEAP TIRES EVEN QUICKER.I TOOK THE CAR INTO HYUNDAI FOR THEM TO TAKE A LOOK AT IT AND THE SAID EVERYTHING WAS FINE WITH THE CAR.EVERYTHING CHECKED OUT THE ALIGNMENT WAS FINE. I TOOK THE CAR TO MY MECHANIC HE SAID THE ALIGNMENT WAS FINE BUT THERE HAS TO BE SOMETHING WRONG WITH THE CAR FOR THIS TO HAPPEN. HE SAID HE WOULD HAVE TO TAKE THE REAR END OFF THE CAR TO FIND OUT WHERE THE PROBLEM IS. I CALLED HYUNDAI AND THEY ASKED ME TO GO TO ANOTHER DEALERSHIP AND HAVE THEM LOOK AT IT WHICH I DID AND THEY SAID NOTHING WAS WRONG WITH THE CAR AND CHARGED ME $134.70 WHEN HYUNDAI THEMSELVES ASKED ME TO TAKE IT TO THEM . THERE IS DEFINITELY SOMETHING WRONG AND HYUNDAI KEEPS TRYING TO BLAME THE TIRES. THIS IS A SEVERE SAFETY HAZARD .AFTER THE FIRST SET WORE DOWN I THOUGHT IT WAS THE TIRES. PUT ON MICHELIN PILOT A/3 A VERY GOOD TIRE WAS COMING HOME ON THE HIGHWAY IT STARTED RAINING AND I WENT SIDEWAYS. LUCKILY I CAUGHT IT IN TIME AND STRAIGHTENED THE CAR OUT. I HAD NO IDEA WHY THIS HAPPENED UNTIL I GOT HOME DRIVING EXTREMELY SLOW IN THE RIGHT LANE TO FIND I HAD NO TREAD AFTER 11,000 MILES ON THE MICHELIN'S. THE CAR HAS LESS THAN 40,000 MILES AND THIS WILL BE THE 4TH SET OF REAR TIRES
12/1/2015
TL* THE CONTACT OWNS A 2011 HYUNDIA GENESIS. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE WOULD NOT STOP IMMEDIATELY. THE BRAKE PEDAL HAD TO BE DEPRESSED TO THE FLOORBOARD TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 75,000.
10/27/2016
ELECTRICAL SYSTEM
19 Reports12% of totalPreviewing the first 2 complaint summaries.
TL*THE CONTACT OWNS A 2011 HYUNDAI GENESIS. WHILE THE VEHICLE WAS STOPPED IN THE DRIVE POSITION WITH THE ENGINE TURNED OFF, THE VEHICLE SUDDENLY ROLLED FORWARD. THE CONTACT JUMPED BACK IN AND APPLIED THE BRAKES TO STOP THE VEHICLE. THE VEHICLE DID NOT HAVE A KEY AS IT HAD A KEYLESS IGNITION. THE CONTACT BELIEVED THE FAILURE OCCURRED BECAUSE THE VEHICLE COULD BE SHUT OFF ALTHOUGH IT WAS NOT IN PARK. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE FAILURE MILEAGE WAS 6,000 AND THE CURRENT MILEAGE WAS 10,000. UPDATED 03/24/11*LJ HYUNDAI INFORMED THE CONSUMER, THEY WERE AWARE OF THE PROBLEM, BUT DID NOT OFFER A FIX. UPDATED 09/19/11
2/24/2011
NOTICED THAT THE HEAD LIGHTS SHUT OFF FOR A COUPLE OF SECONDS WHEN MAKING A TURN ONTO A RAMP ON AN INTERSTATE. SEEMED TO HAPPEN WHEN THE TURN SIGNAL WAS OPERATED AND HAS REPEATED A DOZEN OR SO TIMES SINCE THE FIRST OCCURRENCE, BUT CAN GO WEEKS TO MONTHS BETWEEN INCIDENTS. I THINK THAT THE HEAD LIGHT SELECTIONS SWITCH WAS SET TO "ON" AT THE TIME AS I HAVE NOT NOTICED THIS TO OCCUR WHEN SET TO "AUTO." *TR
12/8/2014
VEHICLE SPEED CONTROL
15 Reports9% of totalPreviewing the first 2 complaint summaries.
TL*THE CONTACT OWNS A 2011 HYUNDAI GENESIS. THE CONTACT STATED WHILE ATTEMPTING TO PARK, THE VEHICLE SUDDENLY ACCELERATED CAUSING THE CONTACT TO CRASH INTO A WALL ON APRIL 23, 2011. ON JUNE 3, 2011 WHILE APPROACHING A STOP SIGN, THE VEHICLE ACCELERATED THROUGH THE STOP SIGN AND STRUCK ANOTHER VEHICLE ON THE REAR FENDER. A POLICE REPORT WAS FILED. THE CONTACT AND PASSENGER WERE NOT INJURED. THE DEALERSHIP WAS CONTACTED AND STATED THAT THEY HAD NEVER HEARD OF THAT TYPE OF FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 1,000 AND THE CURRENT MILEAGE WAS 2,000. UPDATED 07/08/11 *BF UPDATED 11/18/11.*JB
6/15/2011
ON 8/16/11, WHILE DRIVING DOWN A COUPLE OF HILLS ON MY BRAKES, APPROACHING A CAR & STOP SIGN AT AN INTERSECTION A LITTLE OVER 2 BLOCKS AWAY, I PRESSED DOWN HARDER ON THE BRAKE PEDAL TO COME TO A COMPLETE STOP. THE CAR, A NEW, 2011 HYUNDAI GENESIS, WOULD NOT STOP. I CONTINUED TO PRESS HARDER AND HARDER ON THE BRAKE, BUT THE CAR WOULD NOT STOP. IT JUST CONTINUED AT TO MOVE AT THE SPEED I WAS DRIVING DOWN THE HILL, APPROXIMATELY 15-20 MPH. AS A RESULT, THE CAR ROLLED DIRECTLY INTO THE CAR SITTING AT THE STOP SIGN. *TR
8/20/2011
SERVICE BRAKES
14 Reports9% of totalPreviewing the first 2 complaint summaries.
MY 2011 GENESIS SEDAN WITH 30,000 MILES HAD BRAKE LIGHTS FAIL 2 TIMES. I WOULD PRESS THE BRAKES AND NONE OF THE BRAKE LIGHTS WOULD COME ON. ON BOTH OCCASIONS, THE ISSUE WAS DUE TO A FAILED DIODE PER THE DEALERSHIP. I NOTICED THAT THERE IS A BRAKE LIGHT RECALL FROM HYUNDAI-KIA THAT I SAW IN THE NEWS TODAY. HOWEVER, THE ARTICLE SEEMED TO SUGGEST THAT IT ONLY COVERS THE GENESIS COUPE. HOWEVER, I CAN TELL YOU THAT I HAD SIMILAR ISSUES WITH THE GENESIS SEDAN AS WELL WITH THE DIODE FAILURE MENTIONED ABOVE. ON THE FIRST INCIDENT AROUND 10/2012, ANOTHER DRIVER ON THE ROAD ALERTED ME REGARDING THE ISSUE. THE SECOND TIME, AROUND 1/2013, I NOTICED IT ON THE DRIVEWAY. *TR
4/3/2013
WHEN THE BRAKE ASSIST SYSTEM IS ACTIVE AND THE CAR WAS STOPPED IT WOULD NOT MOVE AN INCH. NOW THE VEHICLE INCHES FORWARD AND MAKES A VIBRATION SOUND UNTIL EVENTUALLY THE DISC BRAKES LOCK UP AND THE CAR STOPS ROLLING. I TOOK MY CAR TO HYUNDAI OF ORANGE PARK AND SHOWED THE SERVICE WRITER THE ISSUE. WHEN THE CAR WAS RETURNED, THEY SAID THERE WAS NO PROBLEM. SINCE THIS HAS NEVER OCCURRED UNTIL RECENTLY, AND I HAVE OWNED THE CAR FOR 3 YEARS, THERE IS DEFINITELY AN ISSUE. *TR
11/15/2013
ENGINE
14 Reports9% of totalPreviewing the first 2 complaint summaries.
GOT JACKRABBIT YESTERDAY EVENING(APRL. 13 SUNDAY 2014, 6:30PM ). WHEN I TRIED EXIT TO ROADWAY FROM PARKING LOT, MOTOR REV UP BY ITSELF AND BREAK SYSTEM COULD NOT STOPPED VEHICLE COMPLETELY. I COULD HEAR THE SQUEAKING NOISE FROM BREAKS EVEN I PUSH THE BREAK PEDAL DEEP, I STILL WAS IN THE PARKINIG LOT AND COULD STEER ONTO EMPTY PARKING SPACE AND SHIFTED LEVER TO "NEUTRAL" AND RIGHT AFTER THAT, MOTOR RPM JUMPED OVER 6000 WITH LOUD MOTOR NOISE. I SHOT OFF THE MOTOR AND A LITTLE LATER, REIGNITE OVER AND OVER, SAME THING HAPPENED. ABOUT 20 MINUTES LATER, SYMPTOM DISAPPEARED BY ITSELF. I THINK I WAS LUCKY BECAUSE I WAS NOT ON THE HIGHWAY. I VIDEO RECORDED THIS WITH MY SMART PHONE. * JS
4/14/2014
WAS DRIVING ON THE HIGHWAYWHEN THE VEHICLE BEGAN TO ACCELARATE ON ITS OWN. AS I APPROACHED TRAFFIC, I SWERVED OFF THE ROAD AND STOPPED THE CAR AND RE-STARTED. WHEN I GOT BACK ONTO THE HIGHWAY, IT HAPPENED AGAIN. LUCKLY, I WAS NOT TOO FAR FROM MY HOME AND QUICKLY WENT HOME. THE NEXT MORNING I DROVE TO THE DEALER AND THERE WAS NO ISSUES UNTIL I PULLED INTO THE SERVICE BAY AND THE ENGINE STARTED TO REV-UP WITHOUT HITTING THE ACCELORATOR THE DEALER KEPT MY VEHICLE FOR 10 DAYS BUT COULD NOT FIND ANY CAUSE.
8/16/2015
STEERING
10 Reports6% of totalPreviewing the first 2 complaint summaries.
I'VE PURCHASED 2011 GENESIS DEC 2010 THAT I BROUGHT BACK TO THE DEALER THE DAY AFTER I PURCHASED IT FOR PULLING TO THE LEFT. THEY HAVE REALIGNED IT SEVERAL TIMES I HAVE BEEN BACK 5 TIMES IN THIS THE FIRST MONTH OF OWNERSHIP. EACH TIME THE DEALER AGREED THAT IT PULLED TO THE LEFT. HOWEVER THE REASON FOR THE PULLING VARIED. SOME WHICH WERE THAT THEY HAVE TRIED TELLING ME IT WAS THE CROWN OF THE ROAD, THE AIR PRESSURE IN ONE TIRE WAS 1 LB. LOW AND MY PERSONAL FAVORITE IS THE ONLY WAY CARS BECOME MISALIGNED IS THAT THE DRIVER IS HITTING POTHOLES, ALL OF WHICH HAVE CAUSED MY CAR TO PULL TO THE LEFT NEVER THE RIGHT. EACH TIME THEY HAVE HAD TO DO AN ALIGNMENT. I CURRENTLY PURSUING LEGAL READDRESS. *TR
6/5/2012
TL* THE CONTACT OWNS A 2011 HYUNDAI GENESIS. WHILE DRIVING 55 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE STEERING FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.
8/21/2014
EXTERIOR LIGHTING
10 Reports6% of totalPreviewing the first 2 complaint summaries.
MY 2011 GENESIS SEDAN WITH 30,000 MILES HAD BRAKE LIGHTS FAIL 2 TIMES. I WOULD PRESS THE BRAKES AND NONE OF THE BRAKE LIGHTS WOULD COME ON. ON BOTH OCCASIONS, THE ISSUE WAS DUE TO A FAILED DIODE PER THE DEALERSHIP. I NOTICED THAT THERE IS A BRAKE LIGHT RECALL FROM HYUNDAI-KIA THAT I SAW IN THE NEWS TODAY. HOWEVER, THE ARTICLE SEEMED TO SUGGEST THAT IT ONLY COVERS THE GENESIS COUPE. HOWEVER, I CAN TELL YOU THAT I HAD SIMILAR ISSUES WITH THE GENESIS SEDAN AS WELL WITH THE DIODE FAILURE MENTIONED ABOVE. ON THE FIRST INCIDENT AROUND 10/2012, ANOTHER DRIVER ON THE ROAD ALERTED ME REGARDING THE ISSUE. THE SECOND TIME, AROUND 1/2013, I NOTICED IT ON THE DRIVEWAY. *TR
4/3/2013
WHEN USING TURN SIGNAL AT NIGHT THE HEADLIGHTS TURN OFF FOR A FEW SECONDS. ITS DONE IT SINCE ALMOST NEW INTERMITTENTLY. *TR
12/3/2013
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
8 Reports5% of totalPreviewing the first 2 complaint summaries.
TL* THE CONTACT OWNS A 2011 HYUNDAI GENESIS. THE CONTACT STATED THAT THE BRAKES FAILED EVEN WHEN THE PEDAL WAS DEPRESSED TO THE FLOOR. THE DEALER STATED THAT THE HYDRAULIC ELECTRONIC CONTROL UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 46,000. UPDATED 05/30/17*LJ *CN
1/20/2017
TL* THE CONTACT OWNS A 2011 HYUNDAI GENESIS. WHILE DRIVING 50 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD AND THE VEHICLE TOOK A LONG TIME TO SLOW DOWN. THE VEHICLE WAS TAKEN TO LAKE NORMAN HYUNDAI (20520 CHARTWELL CENTER DR, CORNELIUS, NC 28031) WHERE IT WAS DIAGNOSED THAT THE HYDRAULIC ELECTRONIC CONTROL UNIT WAS CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V489000 (SERVICE BRAKES, HYDRAULIC). THE APPROXIMATE FAILURE MILEAGE WAS 74,000. UPDATED 08/08/17*LJ *JS
6/12/2017
POWER TRAIN
5 Reports3% of totalPreviewing the first 2 complaint summaries.
AFTER SECOND TIME ANOTHER WINDOW LIFT (FAILED WITHOUT ANY USE) FELL DOWN, WENT TO DEALER FOR REPAIR. [THE DARKENED WINDOW FILMS WERE LEFT SCRATCHED WITH OPEN SPACES AT EACH REPAIR.] AUTO RELEASED TO CUSTOMER FOR A FEW DAYS UNTIL PARTS WOULD ARRIVE, AFTER RECALL SERVICE. WAS TOLD STOP LAMP SWITCH REPLACEMENT WOULD FIX ALL PREVIOUS ESC AND TRANSMISSION LOCKUP COMPLAINTS. NOT! AFTER LEAVING DEALERSHIP WHEN SLOWING TO 20 MPH WITH ELECTRONIC DOORS LOCKED AND WINDOWS CLOSED, TAPPED BRAKE, CAUSED AUTOMOBILE TO LURCH VIOLENTLY TO A SUDDEN STOP IN RUSH HOUR TRAFFIC. SMOKE FILLED THE INTERIOR AND NEITHER DOORS NOR WINDOWS WOULD OPEN, AND DASH LIGHTS FLASHED INTERMITTENTLY ON A RANDOM BASIS, WITH OUT LOGIC, AND DIED. AUTO WAS IMMOBILIZED AND COULD NOT BE SHOVED NOR DRIVER EXTRACTED BY FIRE DEPARTMENT RESPONSE (2). EVENTUALLY WAS ABLE TO CAUSE PASSENGER POWER WINDOW (ONLY) TO LOWER HALFWAY DURING FINAL FLASH FROM LIGHTS. WITH HELP WAS ABLE TO ESCAPE. TRUNK WAS OPENED WITH MANUAL KEY (KEY FOB INOPERATIVE) AND SWELLED BATTERY WAS MELTING DOWN, WITH VENTILATION, DID NOT EXPLODE. THE OEM BATTERY LOCATION FAILED BY SEDIMENTATION SHORTS FROM A "GOOSEY" SUSPENSION. DEALER RETRIEVED VEHICLE, AFTER WINDOW LIFT REPLACED, DEMANDED CUSTOMER REMOVAL BY PUTTING BAD BATTERY FROM ANOTHER VEHICLE IN FOR JUMP START. DROVE TO NEAREST AFTER MARKET STORE FOR ADSORBED GLASS MAT (AGM) BATTERY TO PRECLUDE FUTURE FIRES. DRIVER'S DOOR ACTUATOR TOTAL FAILURE REPLACED (37631). BRAKE LIGHT SWITCH REPLACED AGAIN (46704). BRAKE SWITCH DIODE RECALL REFUSED BY DEALERSHIPS THAT CONTINUE TO ALSO REFUSE TO ADJUST EMERGENCY FREE PLAY, AT ANY COST. POROUS OEM TIRES REPLACED FOR SAFETY. THIS CAR IS CONSIDERED UNSAFE TO DRIVE UNLESS ONE WINDOW REMAINS LOWERED FOR AN ESCAPE PATH.
2/2/2016
WHEN ACCELERATING WHILE TURNING A CORNER THE ENGINE LOSES POWER COMPLETELY. IN A HEAVY TRAFFIC SITUATION THIS HAS CAUSED NEAR ACCIDENTS AND ONCOMING DRIVERS TO SLAM ON THE BRAKES. VEHICLE BEGINS AT A DEAD STOP. 1/2 WAY THRU THE TURN THERE IS ALWAYS A COMPLETE LOSS OF POWER AND CAR STALLS FOR SEVERAL SECONDS UNTIL POWER RETURNS. THIS HAPPENS EVERY TIME WHILE ACCELERATING AROUND A CORNER. SCARY
5/5/2016
AIR BAGS
4 Reports3% of totalPreviewing the first 2 complaint summaries.
TL* THE CONTACT OWNS A 2011 HYUNDAI GENESIS. THE CONTACT WAS DRIVING AT AN UNKNOWN SPEED AND LOST CONTROL OF THE VEHICLE, CRASHING INTO AN EMBANKMENT. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS NOT INJURED. THE VEHICLE WAS DESTROYED. THE LOCAL DEALER INSPECTED THE VEHICLE BUT WAS UNABLE TO PROVIDE A REASON WHY THE AIR BAGS FAILED TO DEPLOY. THE FAILURE AND CURRENT MILEAGE WAS 17,000.
1/18/2013
THE AIRBAG ON MY DASHBOARD THE SEAM HAS SPLIT. MY CAR IS NOT PARKED IN THE SUN AND THIS STARTED OFF AS INCH NOW IT EXTENDS TO THE HOLD SIDE OF THE AIRBAG.
9/19/2019
SEATS
3 Reports2% of totalPreviewing the first 2 complaint summaries.
SEAT HEATER ELEMENTS BURNING DRIVERS BACK AND BOTTOM WHILE DRIVING THE CAR WITH NO SWITCHES TURNED ON. DEALER DIAGNOSES THAT THE PROBLEM IS HEATER SWITCH AND REPLACES AFTER THREE VISITS TO DEALERSHIP ON FLORIN IN SACRAMENTO CA. DEALER CLAIMS THAT THEY TESTED THE SEAT AND IT WAS FINE , BUT OWNER USES CAR FOR WORK , AND THE BURNING CONTINUES. *TR
12/16/2014
RECALL ON CAR BACK IN 2014 FOR BRAKE FAILURE. IMPROPER FLUID USED CAUSING ABS ASSIST MODULE TO FAIL RESULTING IN SOFT BREAK PEDAL. PURCHASED VEHICLE IN 2014 USED AND NEVER TOLD OF THIS ISSUE AFTER PURCHASING VEHICLE NOR NEVER SENT ANY INFO. ELECTRICAL PROBLEMS , DRIVE SEAT WONT RESPOND , WIND SHIELD WIPERS RANDOMLY TURNING ON . TAIL LIGHTS NOT WORKING ALSO ON RECALL. THIS NOTIFICATION ALSO NEVER SENT TO USE RESULTING IN THE VEHICLE BEING REAR ENDED LAST YEAR . PASSENGER SEAT HEAD REST DEPLOYED AND NOT DRIVERS. CAR WAS FIXED AND A COUPLE OF WEEKS AGO THE PASSENGER HEAD RESET DEPLOYED AGAIN HITTING MY DAUGHTER AND AT THE SAME EXPLODED AND CAME OF ITS FRAME LANDING IN THE BACK SEAT. HYUNDIA DEALER WONT DO ANYTHING OTHER THAN WHATS ON RECALL NOW.
5/20/2019
VISIBILITY/WIPER
3 Reports2% of totalPreviewing the first 2 complaint summaries.
WHEN ENGAGING THE TURN SIGNAL, THE HEADLIGHTS WILL FLASH OFF AND BACK ON QUICKLY. THIS ONLY HAPPENS WHEN THE HEADLIGHTS ARE SET TO "ON" (AS OPPOSED TO "AUTO"). IT DOES NOT HAPPEN EVERY TIME THE TURN SIGNAL IS ENGAGED, BUT IT HAPPENS 15-20% OF THE TIME. IT IS DISTRACTING TO THE DRIVER OF THE VEHICLE AS WELL AS OTHER DRIVERS AROUND THE VEHICLE. I'VE RESEARCHED THIS AND FOUND IT IS NOT AN ISOLATED CASE: HTTP://GENESISOWNERS.COM/HYUNDAI-GENESIS-FORUM/SHOWTHREAD.PHP?S=15515FE08925ADEB2371411165FE2C76&T=12026&PAGE=2. *TR
4/27/2015
I WAS DRIVING DOWN THE HIGHWAY AT APPROXIMATELY 70 MPH AT JUST A LITTLE PAST DUSK WHEN OUT OF NOWHERE I HEARD A VERY LOUD POP. AT FIRST I ASSUMED THAT MY WINDSHIELD HAD BEEN HIT BY A LARGE ROCK OR SOMETHING THAT HAD BEEN KICKED UP OFF THE ROAD AND I IMMEDIATELY BEGAN LOOKING FOR ANY SIGN OF DAMAGE. I SAW NOTHING AND CONTINUED DRIVING. A MINUTE LATER I HEAR A WHISTLING NOISE. TRYING TO FIGURE OUT WHERE IT'S COMING FROM, I EVENTUALLY PARTIALLY SLIDE OPEN THE ROOF PANEL AND DISCOVER THAT THERE IS A GAPING HOLE IN THE SUNROOF. THE MORE I DRIVE, AND THE MORE BUMPS I HIT, MORE AND MORE GLASS KEEPS FALLING. FORTUNATELY, MY SLIDING ROOF PANEL WAS CLOSED, SO IT PREVENTED ANY OF THE GLASS FROM FALLING ON ME. IT COULD BE A BIG SAFETY ISSUE FOR GLASS TO RANDOMLY SHATTER A DRIVER WHO IS ON THE HIGHWAY. FORTUNATELY FOR ME, IT HAD JUST STOPPED RAINING 30 MINUTES BEFORE THIS HAPPENED. I HAVE FILED AN INSURANCE CLAIM, AND THEY'RE GOING TO FIX IT IN A FEW DAYS, BUT IT'S GOING TO COST MORE THAN MY $500 DEDUCTIBLE. ONE ESTIMATE I RECEIVED WAS FOR $600. I'VE KNOWN VERY MANY PEOPLE WHO DRIVE CARS WITH SUNROOFS AND HAVE OWNED PRIOR, AND I HAVE NEVER SEEN OR HEARD OF THIS HAPPENING ON OTHERS. HERE'S HOPING IT DOESN'T RAIN BETWEEN NOW AND WHEN IT'S FIXED. *TR
1/23/2017
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:ELECTRIC:CONTROL MODULE
3 Reports2% of totalPreviewing the first 2 complaint summaries.
I PURCHASED MY USED PRE-CERTIFIED HYUNDAI GENESIS 20 11 CAR IN FEBRUARY 2014 AND SHORTLY THEREAFTER I FOUND THAT MY BRAKES WHICH ORIGINALLY WERE FIRM WOULD GO DOWN TO THE FLOOR OR NEARLY TO THE FLOOR WITHIN 6 MONTHS I DID SOME RESEARCH ON THE CAR AND FOUND THAT IN 2013 HYUNDAI CORPORATION ISSUED A RECALL ON THE ABS SYSTEM DO 2 CORROSIVE BRAKE FLUID THAT WAS COULD POTENTIALLY CORRODE THE ABS SYSTEM AND 2013 THE BRAKE FLUID WAS REPLACED ON MY CAR PRIOR TO MY PURCHASE. HOWEVER HYUNDAI DID NOT INSPECT WHETHER ABS SYSTEMS HAD ALREADY BEEN DAMAGED BY THIS CORROSIVE BRAKE FLUID AND MERELY REPLACED IT MY CAR HAS AN ABS SYSTEM THAT HAS BEEN TESTED AND IT FAILS. THE BRAKE PEDAL ON MY CAR NEARLY TOUCHES THE FLOOR AND IT IS DIFFICULT TO STOP THE CAR SAFELY. I WAS DRIVING IN THE RAIN RECENTLY AND JUST MISSED HITTING A CAR THAT STOPPED SUDDENLY.
1/3/2019
MY 2011 HYUNDAI GENESIS IS EXPERIENCING BRAKING FAILURE. I HAVE ALMOST HAD ACCIDENTS DUE TO MY CAR'S INABILITY TO COME TO A STOP IN A REASONABLE TIME, ESPECIALLY WHEN FOLLOWING VEHICLES THAT COME TO A SUDDEN STOP. THE PEDAL DEPRESSES ALMOST TO THE FLOOR AND IS VERY SPONGY. THE PROBLEM IS INTERMITTENT BUT CONSISTENT. I RESEARCHED THE ISSUE AND FOUND THAT THERE WAS A RECALL RELATED TO THIS ISSUE, BUT FOR SOME REASON, HYUNDAI EXCLUDED MY VIN DESPITE IT FALLING WITHIN THE MANUFACTURE PERIOD OF HYUNDAI CARS EXPERIENCING THE ISSUE. I TOOK THE CAR TO THE HYUNDAI DEALERSHIP AND THEY DIAGNOSED A FAILED ABS SYSTEM, SPECIFICALLY STATING THAT THE INTERNAL SEALS OF THE HECU (ESC UNIT) WERE WORN CAUSING POOR SEALING. THIS MAY BE RELATED TO THE CORROSIVE BRAKE FLUID THAT THEY REPLACED FOR THEIR CAMPAIGN TL6. UNDER HYUNDAI'S RECALL CAMPAIGN 114, THE HECU SYSTEM SHOULD HAVE BEEN INSPECTED AND REPAIRED OR REPLACED IN ADDITION TO CHANGING THE FLUID. HYUNDAI MERELY REPLACED THE FLUID. THIS HAS CAUSED A DANGEROUS SITUATION WITH MY BRAKING SYSTEM THAT COULD HAVE BEEN AVOIDED.
1/5/2019
FUEL SYSTEM, GASOLINE
2 Reports1% of totalPreviewing the first 2 complaint summaries.
THIS VEHICLE WAS PURCHASE NEW ON 2/4/11. IT IS RATED AT 20 MPG CITY 30 MPG HIGHWAY. THE MILEAGE HAS CONSISTENTLY BEEN POOR. IT NOW HAS 4200 MILES ON IT AND HIGHWAY MILEAGE WITH THE CRUISE CONTROL ON, IN WARM WEATHER, WITH NO LOAD OTHER THAN THE DRIVER IS AROUND 24 MPG. I HAD IT CHECKED BY HYUNDAI AND THEY REPLACED THE 02 SENSOR. THIS IMPROVED THE HIGHWAY MILEAGE SLIGHTLY FROM 23 TO 24 MPG. IT HAS NEVER APPROACHED 25 MPG LET ALONE 30 MPG. I HAVE READ ABOUT OTHERS COMPLAINING ABOUT THE POOR MILEAGE ON 4 CYLINDER GENESIS COUPES. IF THE MILEAGE RATINGS HAD BEEN MORE ACCURATE I WOULD NOT HAVE EVEN CONSIDERED BUYING THIS CAR. PLEASE RECALCULATE THE MILEAGE RATINGS TO ACCURATELY REFLECT WHAT PEOPLE WILL GET.
7/22/2011
CAR LOSS ALL FORWARD POWER, SPEED DROPPED TO 20 MPH ACCELERATOR HAD NO EFFECT. AFTER PULLING TO SIDE OF ROAD ENGINE WOULD NOT GO ABOVE 2000 RPM IN NEUTRAL. ENGINE LIGHT CAME ON, LIMPED TO DEALER. DEALER DIAGNOSED AS TROUBLE CODE C15, THROTTLE BODY ASSY. DEALER REPLACED THROTTLE BODY, DROVE CAR FOR 50 MILES IN 4 DAYS. NOW HAVE THE SAME PROBLEM, ENGINE LIGHT ON AND NO POWER. THIS IS A VERY DANGEROUS PROBLEM. WILL HAVE CAR TOWED BACK TO DEALER. LOOSING POWER WITH NO WARNING WHILE DRIVING ON THE INTERSTATES OR PULLING OUT INTO TRAFFIC IS DANGEROUS AND SAFETY PROBLEM!!!!!!! *TR
8/24/2014
SERVICE BRAKES, HYDRAULIC
2 Reports1% of totalPreviewing the first 2 complaint summaries.
ON 8/16/11, WHILE DRIVING DOWN A COUPLE OF HILLS ON MY BRAKES, APPROACHING A CAR & STOP SIGN AT AN INTERSECTION A LITTLE OVER 2 BLOCKS AWAY, I PRESSED DOWN HARDER ON THE BRAKE PEDAL TO COME TO A COMPLETE STOP. THE CAR, A NEW, 2011 HYUNDAI GENESIS, WOULD NOT STOP. I CONTINUED TO PRESS HARDER AND HARDER ON THE BRAKE, BUT THE CAR WOULD NOT STOP. IT JUST CONTINUED AT TO MOVE AT THE SPEED I WAS DRIVING DOWN THE HILL, APPROXIMATELY 15-20 MPH. AS A RESULT, THE CAR ROLLED DIRECTLY INTO THE CAR SITTING AT THE STOP SIGN. *TR
8/20/2011
THE BRAKE PEDAL WOULD BECOME SOFT WHILE DRIVING AND WOULD TRAVEL TO THE FLOOR WITH LITTLE TO NO STOPPING POWER. SEVERAL TIMES BOTH ON CITY STREETS AND FREEWAYS THE VEHICLE BECAME DIFFICULT TO SLOW OR STOP AND ALMOST RESULTED IN SEVERAL COLLISIONS. THE VEHICLE HAD BEEN RECALLED AND PREVIOUSLY SERVICED WITH NEW BRAKE FLUID PER NHTSA CAMPAIGN 13V489000. AT 59,000 MILES I HAD ALERTED THE HYUNDAI SERVICE DEPARTMENT ABOUT THE BRAKE FAILURE. THEY WERE UNABLE TO REPRODUCE THE PROBLEM. THE PROBLEM PERSISTED AND NOW THEY WERE ABLE TO REPRODUCE THE ISSUE. THE INTERMITTENT FAILURE OF THE BRAKE SYSTEM IS LIFE THREATENING AND NEEDS TO BE ADDRESSED. THEIR IS QUITE OBVIOUSLY DEGRADATION OF THE BRAKE SYSTEM COMPONENTS DUE TO THE ORIGINAL BRAKE FLUID NOT HAVING CORROSION INHIBITORS.
3/8/2016
TIRES
2 Reports1% of totalPreviewing the first 2 complaint summaries.
I BOUGHT 4 NEW MICHELIN PILOT SPORT A/S PLUS EARLY LAST YEAR. I HAVE PUT APPROXIMATELY 30K MILES ON THEM. I BROUGHT MY CAR INTO MY TIRE SHOP AND THE MANAGER TOLD ME MICHELIN WAS OFFERING MONEY TO REPLACE THE TIRES. I ASKED IF IT WAS A RECALL AND HE TOLD ME THAT IT WAS NOT. HE INSPECTED MY TIRES AND SHOWED ME THE TIRES WERE ACTUALLY FLAKING AND I COULD SEE TIRE CORDS SHOWING ON CERTAIN PARTS OF THE OUTER EDGE. I LOOKED UP TO SEE IF THERE IS A RECALL ON THE TIRE AND I COULD NOT FIND ANY MENTION OF THIS TIRE. WHY NOT? HUGE SAFETY CONCERN THAT HAS NOT YET BEEN ADDRESSED AND VERY FRUSTRATING TO THINK ACTION IS NOT BEING TAKEN. WAKE UP FOLKS!! I CANNOT BE THE ONLY ONE WHO HAS COMPLAINED. I WENT ONTO THE MICHELIN WEBSITE AND SAW NUMEROUS COMPLAINTS SIMILAR TO MINE ON THEIR SITE. WHAT DOES IT TAKE? A FATALITY BEFORE YOU "SPRING" INTO ACTION? *TR
9/24/2014
TL* THE CONTACT OWNS A 2011 HYUNDAI GENESIS EQUIPPED WITH BRIDGESTONE POTENZA TIRES, SIZE: 255/45R18 (NA). WHILE DRIVING 65 MPH, THERE WAS A LOUD ABNORMAL NOISE UNDERNEATH THE VEHICLE. THE VEHICLE BEGAN TO LOSE CONTROL. WHILE ATTEMPTING TO CONTROL THE VEHICLE AND SLOW DOWN, HE CRASHED INTO A MEDIAN. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE FRONT DRIVER SIDE TIRE WAS LOW. THE CONTACT HAD THE VEHICLE TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEEL BELTS FAILED AND NEEDED TO BE REPLACED. THE TWO FRONT TIRES WERE REPLACED. THE TIRES WERE ORIGINAL TIRES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE VEHICLE AND TIRE FAILURE MILEAGE WAS 21,000.
10/19/2015
SUSPENSION
2 Reports1% of totalPreviewing the first 2 complaint summaries.
THE REAR TIRES WEAR INCREDIBLY QUICK 60,000 MILE TIRES IN 11,000 50,000 MILE TIRES IN 19,000 CHEAP TIRES EVEN QUICKER.I TOOK THE CAR INTO HYUNDAI FOR THEM TO TAKE A LOOK AT IT AND THE SAID EVERYTHING WAS FINE WITH THE CAR.EVERYTHING CHECKED OUT THE ALIGNMENT WAS FINE. I TOOK THE CAR TO MY MECHANIC HE SAID THE ALIGNMENT WAS FINE BUT THERE HAS TO BE SOMETHING WRONG WITH THE CAR FOR THIS TO HAPPEN. HE SAID HE WOULD HAVE TO TAKE THE REAR END OFF THE CAR TO FIND OUT WHERE THE PROBLEM IS. I CALLED HYUNDAI AND THEY ASKED ME TO GO TO ANOTHER DEALERSHIP AND HAVE THEM LOOK AT IT WHICH I DID AND THEY SAID NOTHING WAS WRONG WITH THE CAR AND CHARGED ME $134.70 WHEN HYUNDAI THEMSELVES ASKED ME TO TAKE IT TO THEM . THERE IS DEFINITELY SOMETHING WRONG AND HYUNDAI KEEPS TRYING TO BLAME THE TIRES. THIS IS A SEVERE SAFETY HAZARD .AFTER THE FIRST SET WORE DOWN I THOUGHT IT WAS THE TIRES. PUT ON MICHELIN PILOT A/3 A VERY GOOD TIRE WAS COMING HOME ON THE HIGHWAY IT STARTED RAINING AND I WENT SIDEWAYS. LUCKILY I CAUGHT IT IN TIME AND STRAIGHTENED THE CAR OUT. I HAD NO IDEA WHY THIS HAPPENED UNTIL I GOT HOME DRIVING EXTREMELY SLOW IN THE RIGHT LANE TO FIND I HAD NO TREAD AFTER 11,000 MILES ON THE MICHELIN'S. THE CAR HAS LESS THAN 40,000 MILES AND THIS WILL BE THE 4TH SET OF REAR TIRES
12/1/2015
AFTER SECOND TIME ANOTHER WINDOW LIFT (FAILED WITHOUT ANY USE) FELL DOWN, WENT TO DEALER FOR REPAIR. [THE DARKENED WINDOW FILMS WERE LEFT SCRATCHED WITH OPEN SPACES AT EACH REPAIR.] AUTO RELEASED TO CUSTOMER FOR A FEW DAYS UNTIL PARTS WOULD ARRIVE, AFTER RECALL SERVICE. WAS TOLD STOP LAMP SWITCH REPLACEMENT WOULD FIX ALL PREVIOUS ESC AND TRANSMISSION LOCKUP COMPLAINTS. NOT! AFTER LEAVING DEALERSHIP WHEN SLOWING TO 20 MPH WITH ELECTRONIC DOORS LOCKED AND WINDOWS CLOSED, TAPPED BRAKE, CAUSED AUTOMOBILE TO LURCH VIOLENTLY TO A SUDDEN STOP IN RUSH HOUR TRAFFIC. SMOKE FILLED THE INTERIOR AND NEITHER DOORS NOR WINDOWS WOULD OPEN, AND DASH LIGHTS FLASHED INTERMITTENTLY ON A RANDOM BASIS, WITH OUT LOGIC, AND DIED. AUTO WAS IMMOBILIZED AND COULD NOT BE SHOVED NOR DRIVER EXTRACTED BY FIRE DEPARTMENT RESPONSE (2). EVENTUALLY WAS ABLE TO CAUSE PASSENGER POWER WINDOW (ONLY) TO LOWER HALFWAY DURING FINAL FLASH FROM LIGHTS. WITH HELP WAS ABLE TO ESCAPE. TRUNK WAS OPENED WITH MANUAL KEY (KEY FOB INOPERATIVE) AND SWELLED BATTERY WAS MELTING DOWN, WITH VENTILATION, DID NOT EXPLODE. THE OEM BATTERY LOCATION FAILED BY SEDIMENTATION SHORTS FROM A "GOOSEY" SUSPENSION. DEALER RETRIEVED VEHICLE, AFTER WINDOW LIFT REPLACED, DEMANDED CUSTOMER REMOVAL BY PUTTING BAD BATTERY FROM ANOTHER VEHICLE IN FOR JUMP START. DROVE TO NEAREST AFTER MARKET STORE FOR ADSORBED GLASS MAT (AGM) BATTERY TO PRECLUDE FUTURE FIRES. DRIVER'S DOOR ACTUATOR TOTAL FAILURE REPLACED (37631). BRAKE LIGHT SWITCH REPLACED AGAIN (46704). BRAKE SWITCH DIODE RECALL REFUSED BY DEALERSHIPS THAT CONTINUE TO ALSO REFUSE TO ADJUST EMERGENCY FREE PLAY, AT ANY COST. POROUS OEM TIRES REPLACED FOR SAFETY. THIS CAR IS CONSIDERED UNSAFE TO DRIVE UNLESS ONE WINDOW REMAINS LOWERED FOR AN ESCAPE PATH.
2/2/2016
WHEELS
2 Reports1% of totalPreviewing the first 2 complaint summaries.
THE REAR TIRES WEAR INCREDIBLY QUICK 60,000 MILE TIRES IN 11,000 50,000 MILE TIRES IN 19,000 CHEAP TIRES EVEN QUICKER.I TOOK THE CAR INTO HYUNDAI FOR THEM TO TAKE A LOOK AT IT AND THE SAID EVERYTHING WAS FINE WITH THE CAR.EVERYTHING CHECKED OUT THE ALIGNMENT WAS FINE. I TOOK THE CAR TO MY MECHANIC HE SAID THE ALIGNMENT WAS FINE BUT THERE HAS TO BE SOMETHING WRONG WITH THE CAR FOR THIS TO HAPPEN. HE SAID HE WOULD HAVE TO TAKE THE REAR END OFF THE CAR TO FIND OUT WHERE THE PROBLEM IS. I CALLED HYUNDAI AND THEY ASKED ME TO GO TO ANOTHER DEALERSHIP AND HAVE THEM LOOK AT IT WHICH I DID AND THEY SAID NOTHING WAS WRONG WITH THE CAR AND CHARGED ME $134.70 WHEN HYUNDAI THEMSELVES ASKED ME TO TAKE IT TO THEM . THERE IS DEFINITELY SOMETHING WRONG AND HYUNDAI KEEPS TRYING TO BLAME THE TIRES. THIS IS A SEVERE SAFETY HAZARD .AFTER THE FIRST SET WORE DOWN I THOUGHT IT WAS THE TIRES. PUT ON MICHELIN PILOT A/3 A VERY GOOD TIRE WAS COMING HOME ON THE HIGHWAY IT STARTED RAINING AND I WENT SIDEWAYS. LUCKILY I CAUGHT IT IN TIME AND STRAIGHTENED THE CAR OUT. I HAD NO IDEA WHY THIS HAPPENED UNTIL I GOT HOME DRIVING EXTREMELY SLOW IN THE RIGHT LANE TO FIND I HAD NO TREAD AFTER 11,000 MILES ON THE MICHELIN'S. THE CAR HAS LESS THAN 40,000 MILES AND THIS WILL BE THE 4TH SET OF REAR TIRES
12/1/2015
While driving on the highway at 65MPH the driver front tire wables, the tires feel unsafe and not stable. When going over long road cracks on the highway the whole car wabbles and if i dont grab the stearing wheel really hard to not loose control of the vehicle. The ESC light its always on so i know the traction or stability control is not working properly, also the TPM light is also not working because its always been on since purchased the car.
5/24/2021
EQUIPMENT
1 Report1% of totalPreviewing the first 1 complaint summaries.
2011 GENESIS, HAS BACKUP CAMERA , BUT NO AUDIO ASSIST, YOU MUST BE 2-5 FT BEFORE YOU SEE THE OBJECT IN THE SCREEN. HAVE WRITTEN TO HYUNDAI. WAS TOLD WHEN WE BROUGHT THE CAR THAT IT CAME WITH A BACKUP CAMERA, THEY ARE SELLING THE CAR WITHOUT THE HELP OF AN AUDIO DEVISE. I HAVE ALL THE PAPERWORK FROM HYUNDAI, WHERE THEY TOLD ME THAT THEY CANNOT DUE ANYTHING TO GIVE ME A AUDIO ASSIST. I CAN FORWARD THESE PAPERS TO YOU IF NEEDED. PLEASE CONTACT ME, THERE IS NOT ENOUGH SPACE TO REALLY WRITE ABOUT THIS PROBLEM. *TR
6/21/2011
STRUCTURE
1 Report1% of totalPreviewing the first 1 complaint summaries.
2011 GENESIS, HAS BACKUP CAMERA , BUT NO AUDIO ASSIST, YOU MUST BE 2-5 FT BEFORE YOU SEE THE OBJECT IN THE SCREEN. HAVE WRITTEN TO HYUNDAI. WAS TOLD WHEN WE BROUGHT THE CAR THAT IT CAME WITH A BACKUP CAMERA, THEY ARE SELLING THE CAR WITHOUT THE HELP OF AN AUDIO DEVISE. I HAVE ALL THE PAPERWORK FROM HYUNDAI, WHERE THEY TOLD ME THAT THEY CANNOT DUE ANYTHING TO GIVE ME A AUDIO ASSIST. I CAN FORWARD THESE PAPERS TO YOU IF NEEDED. PLEASE CONTACT ME, THERE IS NOT ENOUGH SPACE TO REALLY WRITE ABOUT THIS PROBLEM. *TR
6/21/2011
POWER TRAIN:MANUAL TRANSMISSION
1 Report1% of totalPreviewing the first 1 complaint summaries.
MANUAL TRANSMISSION SOMETIMES FAILS CAUSING UNSAFE SITUATIONS FOR DRIVERS AND PASSENGERS. FAILURES INCLUDE TRANSMISSION NOT ENGAGING REQUESTED GEAR, FAILING TO DISENGAGE GEAR, GRINDING WHILE ENGAGING GEAR. HYUNDAI HAS SO FAR BEEN WILLING TO REPLACE TRANSMISSION AND RELATED PARTS HOWEVER NO "FIX" CURRENTLY EXISTS. HYUNDAI EMPLOYEES HAVE BEEN BLAMING DRIVERS FOR CAUSING PROBLEMS EVEN THOUGH ON MULTIPLE OCCASIONS DRIVER PROVEN TO NOT BE CAUSE. IT IS A DESIGN DEFECT. WHAT HAPPENS WHEN MY VEHICLE RUNS OUT OF WARRANTY? HOW ABOUT THE DEPRECIATION, WITH A KNOW LEMON TRANSMISSION? *TR
8/11/2011
VISIBILITY
1 Report1% of totalPreviewing the first 1 complaint summaries.
I WAS TRAVELING ON A TURNPIKE IN MODERATE TRAFFIC AT APPROXIMATELY 74 MILES PER HOUR. I FELT THE VEHICLE GET WARM INSIDE SO I INCREASED THE AIR CONDITIONING TO LOW (MAXIMUM COOL SETTING) . ABOUT A MINUTE LATER, I HEARD A LOUD "POP" AND THAT WAS THE SUNROOF EXPLODING. WHEN IT HAPPENED, THE INSIDE COVER CAME OPEN ABOUT TWO (2) INCHES AND GLASS PARTICLES FELL ON THE INTERIOR OF THE VEHICLE INCLUDING MYSELF. FORTUNATELY, THE GLASS DID NOTGET INTO MY EYES AND WAS ABLE TO GET THE VEHICLE TO THE SIDE OF THE ROAD WITHOUT INCIDENT. ABOUT 60% OF THE GLASS BLEW OUT OFTHE VEHICLE UNTO THE ROAD BEHIND ME. TRAILING VEHICLES WERE NOT INVOLVED AND AGAIN, FORTUNATE THAT THERE WAS NO TAILGATING OR THE GLASS WOULD HAVE FLOWN ONTO THEIR VEHICLES. THE GLASS EXPLODED INTO SHARP SHARDS AND IN PIECES ABOUT A QUARTER INCH. WORST CASE WOULD HAVE BEEN GLASS IN THE EYES AND NOT BEING ABLE TO CONTROL THE VEHICLE. *TR
8/13/2013
ENGINE AND ENGINE COOLING
1 Report1% of totalPreviewing the first 1 complaint summaries.
I DROVE FROM PALM SPRINGS, CA TO SANTA MONICA, CA. MY AIR CONDITIONING WAS WORKING FINE. TWO DAYS LATER AFTER DRIVING AROUND SANTA MONICA MY AIR CONDITIONER DIDN'T WORK ANY LONGER. I DROVE BACK TO PALM SPRINGS AND WENT TO THE DEALER IMMEDIATELY. THEY DIAGNOSED MY CAR BY FRIDAY, OCTOBER 2,2012 AND TOLD ME THEIR WAS A HOLE IN MY CONDENSER AND IT WAS NOT THEIR FAULT. IT WAS NOT COVERED BY THE WARRANTY. NEEDLESS TO SAY, I FEEL THAT EITHER THE GRILL OR DESIGN IS A DEFECT AND SHOULD NOT BE CHARGED. I TAKE EXCELLENT CARE OF MY CAR AND THERE HAS BEEN NO ACCIDENTS. *TR
10/3/2014
TIRES:TREAD/BELT
1 Report1% of totalPreviewing the first 1 complaint summaries.
TL* THE CONTACT OWNS A 2011 HYUNDAI GENESIS EQUIPPED WITH BRIDGESTONE POTENZA TIRES, SIZE: 225/45/R18 (NA). WHILE DRIVING 65 MPH, THERE WAS AN ABNORMAL NOISE AND VIBRATION ON THE FRONT DRIVER SIDE OF THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR INSPECTION. THE CONTACT WAS INFORMED THAT THE VIBRATION WAS DUE TO TREAD SEPARATION, WHICH CAUSED A BUBBLE IN THE INNER TREAD OF THE TIRE. THE TIRE WAS NOT REPLACED. THE TIRE WAS ORIGINAL EQUIPMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE OF THE TIRE AND VEHICLE WAS 21,000.
11/2/2015
EXTERIOR LIGHTING:BRAKE LIGHTS
1 Report1% of totalPreviewing the first 1 complaint summaries.
TL* THE CONTACT OWNS A 2011 HYUNDAI GENESIS. WHILE DEPRESSING THE BRAKE PEDAL, THE BRAKE LIGHTS FAILED TO ILLUMINATE. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 33,000.
9/30/2016
VEHICLE SPEED CONTROL:CRUISE CONTROL
1 Report1% of totalPreviewing the first 1 complaint summaries.
TL* THE CONTACT OWNS A 2011 HYUNDAI GENESIS. WHILE DRIVING APPROXIMATELY 25 MPH, THE CRUISE CONTROL ERRONEOUSLY ACTIVATED AND COULD NOT BE TURNED OFF. WHILE DEPRESSING THE BRAKE PEDAL, THE VEHICLE WOULD SLOW DOWN BUT THE CRUISE CONTROL WOULD NOT DEACTIVATE. AFTER SWITCHING THE TRANSMISSION TO NEUTRAL, THE RPMS IMMEDIATELY INCREASED TO 5,000. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CRUISE CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,300.
10/18/2016
VISIBILITY:WINDSHIELD
1 Report1% of totalPreviewing the first 1 complaint summaries.
I WAS DRIVING DOWN THE HIGHWAY AT APPROXIMATELY 70 MPH AT JUST A LITTLE PAST DUSK WHEN OUT OF NOWHERE I HEARD A VERY LOUD POP. AT FIRST I ASSUMED THAT MY WINDSHIELD HAD BEEN HIT BY A LARGE ROCK OR SOMETHING THAT HAD BEEN KICKED UP OFF THE ROAD AND I IMMEDIATELY BEGAN LOOKING FOR ANY SIGN OF DAMAGE. I SAW NOTHING AND CONTINUED DRIVING. A MINUTE LATER I HEAR A WHISTLING NOISE. TRYING TO FIGURE OUT WHERE IT'S COMING FROM, I EVENTUALLY PARTIALLY SLIDE OPEN THE ROOF PANEL AND DISCOVER THAT THERE IS A GAPING HOLE IN THE SUNROOF. THE MORE I DRIVE, AND THE MORE BUMPS I HIT, MORE AND MORE GLASS KEEPS FALLING. FORTUNATELY, MY SLIDING ROOF PANEL WAS CLOSED, SO IT PREVENTED ANY OF THE GLASS FROM FALLING ON ME. IT COULD BE A BIG SAFETY ISSUE FOR GLASS TO RANDOMLY SHATTER A DRIVER WHO IS ON THE HIGHWAY. FORTUNATELY FOR ME, IT HAD JUST STOPPED RAINING 30 MINUTES BEFORE THIS HAPPENED. I HAVE FILED AN INSURANCE CLAIM, AND THEY'RE GOING TO FIX IT IN A FEW DAYS, BUT IT'S GOING TO COST MORE THAN MY $500 DEDUCTIBLE. ONE ESTIMATE I RECEIVED WAS FOR $600. I'VE KNOWN VERY MANY PEOPLE WHO DRIVE CARS WITH SUNROOFS AND HAVE OWNED PRIOR, AND I HAVE NEVER SEEN OR HEARD OF THIS HAPPENING ON OTHERS. HERE'S HOPING IT DOESN'T RAIN BETWEEN NOW AND WHEN IT'S FIXED. *TR
1/23/2017
PARKING BRAKE
1 Report1% of totalPreviewing the first 1 complaint summaries.
TL* THE CONTACT OWNS A 2011 HYUNDAI GENESIS. WHILE THE VEHICLE WAS STATIONARY ON AN INCLINE, THE ELECTRONIC PARKING BRAKE (EPB) INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE EPB FAILED TO RESPOND WHEN PROMPTED. AN INDEPENDENT MECHANIC REFERRED THE CONTACT TO LEE EVERETT HYUNDAI OF EVERETT (7800 EVERGREEN WAY, EVERETT, WASHINGTON 98203). THE DEALER DIAGNOSED THAT THE EPB WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.
7/19/2018
FUEL/PROPULSION SYSTEM
1 Report1% of totalPreviewing the first 1 complaint summaries.
WHILE DRIVING VEHICLE, THE LIGHTS SOME TIMES FLASH AND/OR THE VEHICLE STOPS RUNNING EVEN AT HIGHWAY SPEEDS.
7/20/2018
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
1 Report1% of totalPreviewing the first 1 complaint summaries.
MY BRAKE PEDAL IS GOING ALL THE WAY DOWN TO THE FLOOR IT USED TO DO IT EVERY ONCE IN A WHILE BUT NOW IT IS A CONSTANT THING. THE CAR DOES STOP BUT IT FEELS REALLY MUSHY, I TOOK THE CAR TO THE DEALERSHIP AND WAS TOLD THAT IT WAS A MASTER BRAKE CYLINDER, HOWEVER AFTER READING ONLINE A LOT OFF PEOPLE HAVE THE SAME ISSUE AND REPLACING THE MASTER CYLINDER ISN'T THE PROBLEM
7/9/2019
STRUCTURE:BODY
1 Report1% of totalPreviewing the first 1 complaint summaries.
THE CAR WAS PARKED (NOT RUNNING OR MOVING) IN AN OPEN AIR GROCERY STORE PARKING LOT. I WAS IN THE GROCERY STORE FOR APPROXIMATELY 20 MINUTES AND CAME OUT TO FIND A CROWD AND A FIRE CREW WHO HAD JUST PUT OUT THE FIRE IN THE HOOD AREA OF MY CAR. I HAVE PHOTOS OF THE CAR BUT THEY ARE ON MY PHONE AND I DON'T KNOW HOW TO SEND THEM TO COMPUTER.
12/10/2020
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
1 Report1% of totalPreviewing the first 1 complaint summaries.
The HECU has been malfunctioning in my car for over a year now. It is an open recall for my make, model and year of car. I took it to Bob Rohrman Indy Hyundai and they diagnosed the failed part. This part affects my ABS. There are currently two warning lights on one for the ECS which is the traction control stabilizer and the ABS light is on. Meaning the use of the breaking system is limited and not working properly. I have asked the corporate Hyundai to uphold the recall warranty but I was advised they would not cover this because my vehicle has a rebuilt title. I drive my vehicle on a daily basis and Iâm terrified of my brakes going out. The corrosion from the fluid is what causes the HECU to malfunction and it is so scary to think about. This problem was diagnosed and first reported to my his dealership on 6/23/2022.
12/5/2023
FORWARD COLLISION AVOIDANCE: WARNINGS
1 Report1% of totalPreviewing the first 1 complaint summaries.
The HECU has been malfunctioning in my car for over a year now. It is an open recall for my make, model and year of car. I took it to Bob Rohrman Indy Hyundai and they diagnosed the failed part. This part affects my ABS. There are currently two warning lights on one for the ECS which is the traction control stabilizer and the ABS light is on. Meaning the use of the breaking system is limited and not working properly. I have asked the corporate Hyundai to uphold the recall warranty but I was advised they would not cover this because my vehicle has a rebuilt title. I drive my vehicle on a daily basis and Iâm terrified of my brakes going out. The corrosion from the fluid is what causes the HECU to malfunction and it is so scary to think about. This problem was diagnosed and first reported to my his dealership on 6/23/2022.
12/5/2023
Data and Methodology
Scores are derived from NHTSA recalls and owner complaints, normalized by vehicle segment averages.
What are the most common owner complaints for the 2011 Hyundai Genesis?
Are complaints about the 2011 Hyundai Genesis a serious warning sign?
How should buyers use complaint data for the 2011 Hyundai Genesis?
Are complaints about the 2011 Hyundai Genesis severe?
Complaint list entries are sourced from owner-submitted NHTSA ODI records.
Hyundai Genesis: How should complaint data influence buying decisions?
Carfocal links complaint data directly to recall and maintenance routes for the same model year.
- Complaint entries
- 158
- Top-topic view
- 5 grouped topics shown
- Primary source
- NHTSA ODI owner complaint records
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