2014 Hyundai Azera Owner Complaints

The contact owned a 2014 Hyundai Azera. The contact stated that she had parked the vehicle on a residential road and walked to her friend's residence. The contact stated that while in the residence, she heard abnormal exploding sounds. Additionally, the neighbors alerted her that the vehicle had caught on fire. The contact stated that she came out of the residence, and saw that the entire vehicle was on fire. The fire department assisted in extinguishing the fire. The fire department report was filed. The contact was unsure whether a police report was filed. There were no injuries sustained however the contact mentioned being mentally unwwell due to the incident. The contact mentioned that her grandchild fortunately was not with her at the time of the fire. The vehicle was towed to a tow lot, where it was totaled. The contact later became aware that the VIN was included in NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic), which she related to the failure. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 165,000.

10/25/2023

The contact owns a 2014 Hyundai Azera. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

11/17/2023

THE VEHICLE WANDERS AT HIGHWAY SPEEDS. IT IS NOT SUITABLE FOR HIGHWAY DRIVING AS IT IS VERY FATIGUING TO DRIVE ANY DISTANCE ON THE HIGHWAY. I AM CONSTANTLY FIGHTING WITH THE STEERING TO STAY IN MY LANE. MOST OF MY DRIVING IS ON THE HIGHWAY AND THIS PROBLEM IS VERY MUCH A SAFETY CONCERN. *TR

5/11/2014

STEERING "WANDER". THE VEHICLE DOES NOT DRIVE STRAIGHT WITHOUT CORRECTION BY DRIVER. STEERING DOES NOT "SELF-CENTER/RETURN TO CENTER". MOST VEHICLES HAVE A CENTER SPOT ON THEIR STEERING GEAR THAT ALLOWS THE VEHICLE TO COMFORTABLY STEER IN A STRAIGHT LINE, ESPECIALLY WHEN RETURNING FROM A LANE CHANGE TO TURN. DOES NOT DRIVE STRAIGHT. AS AN OVERALL, THE VEHICLE REQUIRES CONSTANT CORRECTION BY THE DRIVER TO KEEP THE VEHICLE GOING IN A STRAIGHT LINE. *TR

6/3/2014

AFTER ABOUT 800 MILES, MY VEHICLE BEGAN MAKING A LOUD CLATTERING NOISE AT START UP. NOW AT APPROXIMATELY 15K MILES, THE VEHICLE HAS BEEN RETURNED TO THE PURCHASING DEALER TO RECTIFY THIS PROBLEM SEVERAL TIMES. A HYUNDAI REPRESENTATIVE DEEMED THIS LOUD OBTRUSIVE NOISE NORMAL. HE STATED IT IS A TIMING CHAIN TENSIONER THAT IS CAUSING THE NOISE. HE ALSO STATES THE TENSIONER HAS TO BE "PRIMED" DURING INITIAL START UP. I REPLIED, IF THIS IS THE CASE, WHY IT TOOK 800 MILES FOR THE NOISE TO BECOME AUDIBLE? HE REPEATED HIS STATEMENT BY SAYING THIS IS NORMAL. I THEN REPLIED, IN NO SHAPE FORM OR FASHION, THIS IS NORMAL. THE NOISE IS SO LOUD, THE REPRESENTATIVE AND NO CHOICE BUT TO SAY HE HERD IT, BUT NOW SAYS IT IS NORMAL. AFTER COMPLETING SOME IN-DEPTH RESEARCH ON HYUNDAI'S 3.3 LITER LAMDA ENGINES, THE CLATTERING NOISE HAS BEEN REPORTED COUNTLESS TIMES TO HYUNDAI. ALTHOUGH MY VEHICLE WAS PURCHASED NEW AND STILL REMAINS UNDER FACTORY WARRANTY, HYUNDAI HAS REFUSED TO CORRECT THIS OBVIOUS ENGINE DEFECT. NOW WHILE COMING TO A STOP, THE VEHICLE IDLES FINE, THEN THE RPM'S VIOLENTLY DROP TO AROUND 500. AFTER SEVERAL SECONDS, THE RPM'S RETURN TO ITS NORMAL, 750 RPM'S. I RETURNED THE VEHICLE TO HYUNDAI CONCERNING THIS PROBLEM. ONCE AGAIN, THEY DEEMED NORMAL. TO THIS DATE, HYUNDAI HAS REFUSED TO HONOR THE FACTORY'S WARRANTY ON ANY OF MY VEHICLE'S OBVIOUS ENGINEERING DEFEATS.

1/4/2016

WHILE STOPPED OR WHEN MOVING, SOMETIMES ENGINE DOES NOT RESPOND TO DEPRESSING THE GAS PETAL.

4/30/2017

COMPUTER SYSTEM DEFECTS / ELECTRICAL DEFECTS / COMPUTER HACKINGS [CH] MY NEW 2014 HYUNDAI AZERA CAR HAS COMPUTER SYSTEM(S) DEFECTS / ELECTRICAL DEFECTS (OR THE COMPUTER SYSTEM IN MY CAR HAS BEEN HACKED BY AN OUTSIDE COMPUTER [CH] OR LASER GUN). MY CAR IS EQUIPPED WITH REMOTE START. COMPUTER SYSTEM DEFECTS / ELECTRICAL DEFECTS: 1. AT HOME, BEFORE 1-8-2015 MY CAR STARTED BY ITSELF & I SHOULD HAVE TAKEN IT TO THE DEALER. ON 1-8-2015 AT HOME MY CAR STARTED AGAIN UNASSISTED! WHEN I WENT OUTSIDE TO TURN IT OFF, BEFORE I COULD TOUCH THE DOOR HANDLE OF THE CAR, THE CAR TURNED OFF & LOCKED THE DOORS WITHOUT ME DOING ANYTHING! MY REMOTE WILL NOT ALLOW ME TO REMOTELY TURN OFF THE CAR [CH?]! ON 1-19-2015, AT HOME, THE CAR STARTED UNASSISTED AGAIN & THE TRUNK LID POPPED OPEN & UP! 2.AFTER 1-8-2015, I DISCOVERED THAT MY DRIVER SEAT 2 POSITION SETTINGS HAVE BEEN CHANGED AT LEAST 3 TIMES BUT NOT BY ME [CH?]! 3.AFTER 1-8-2015, ALL THE DOOR LOCKS UNLOCK OCCASIONALLY (SEVERAL TIMES NOW) BY THEM SELF ABOUT 2 OR 3 SECONDS AFTER I MANUALLY PUSH THE BUTTON TO LOCK THEM IMMEDIATELY AFTER I ENTER MY CAR [CH?]! 4.*OCCASIONALLY MY PASSENGER REAR VIEW MIRROR STICKS IN THE FULLY DOWN POSITION [CH?]! LATER BOTH REAR VIEW MIRRORS WERE STUCK. 1 TIME IN REVERSE THE REAR VIEW MIRRORS FOLDED UP WITH NO VIEW [HC?]! 5.*AFTER 1-8-2015, I HAVE RECEIVED SEVERAL MESSAGES FROM MY VIRGIN MOBIL CELL PHONE SAYING "CONNECTION REQUESTED BY AZERA" [CH?]! 6.I DISCOVERED MY 24/7 OUTSIDE LIGHTS SETTING ?? HAD THE OUTSIDE LIGHTS TURNED OFF WHILE BEING IN THE ON POSITION [CH?]! THE 24/7 LIGHTS - SETTING IS TO AUTOMATICALLY KEEP THE LIGHTS ON IN THE DAY & LATER CHANGE TO NIGHT LIGHTS AUTOMATICALLY. I DO NOT KNOW HOW LONG I HAVE BEEN DRIVING WITH NO LIGHTS ON! AS A RESULT, I AM NOT SURE IF THE DAY & NIGHT LIGHTS ARE WORKING BOTH DAY & NIGHT CORRECTLY! ....UPDATED 11/02/15*BF *TR UPDATED 9/26/2017*CN

2/27/2015

COMPUTER SYSTEM DEFECTS / ELECTRICAL DEFECTS & OR COMPUTER HACKINGS [CH]: 1. MY CAR STARTED BY ITSELF AT LEAST 3 TIMES. ON 1-8-2015 MY CAR STARTED AGAIN UNASSISTED! WHEN I WENT OUTSIDE TO TURN IT OFF, BEFORE I COULD TOUCH THE DOOR HANDLE OF THE CAR, THE CAR TURNED OFF & LOCKED THE DOORS WITHOUT ME DOING ANYTHING! MY REMOTES WILL NOT ALLOW ME TO REMOTELY TURN OFF THE CAR [CH]! ON 1-19-2015, THE CAR STARTED UNASSISTED AGAIN & THE TRUNK LID POPPED OPEN & UP! 2. AFTER 1-8-2015, I DISCOVERED THAT MY DRIVER SEAT 2 POSITION SETTINGS HAVE BEEN CHANGED AT LEAST 3 TIMES BUT NOT BY ME [CH]! 3. AFTER 1-8-2015, ALL THE DOOR LOCKS UNLOCK OCCASIONALLY (SEVERAL TIMES NOW) BY THEM SELF ABOUT 2 OR 3 SECONDS AFTER I MANUALLY PUSH THE BUTTON TO LOCK THEM IMMEDIATELY AFTER I ENTER MY CAR [CH]! 4. AT LEAST 3 TIMES MY REAR VIEW MIRRORS HAVE CHANGED POSITIONS WHILE I WAS DRIVING MY CAR [CH]! 1 TIME IN REVERSE THE REAR VIEW MIRRORS FOLDED UP WITH NO VIEW [HC]! 5. AFTER 1-8-2015, I HAVE RECEIVED SEVERAL MESSAGES FROM MY VIRGIN MOBIL CELL PHONE SAYING "CONNECTION REQUESTED BY AZARA" [CH]! 6. I DISCOVERED MY 24/7 OUTSIDE LIGHTS SETTING ' HAD THE OUTSIDE LIGHTS TURNED OFF WHILE BEING IN THE ON POSITION [CH]! THE 24/7 LIGHTS - SETTING IS TO AUTOMATICALLY KEEP THE LIGHTS ON IN THE DAY & LATER CHANGE TO NIGHT LIGHTS AUTOMATICALLY. 7. THE OUTSIDE DRIVER SIDE DOOR UNLOCK HANDLE BUTTON DOES NOT CONSISTENTLY WORK FOR THE OTHER 3 DOORS [CH]. 8. MY CRUISE CONTROL STOPPED WORKING ON **3-27-15 (1 PM) [CH]. 9. ON **3-27-15 (1 PM) MY REAR BRAKE LIGHTS WERE ON & WOULD NOT TURN OFF. THEY WERE ON FOR HOURS! AT HOME, LATER THAT DAY THEY TURNED OFF, THEN ON, THEN OFF, THEN ON FOR HOURS [CH]! THEY WERE ON ALL NIGHT!. ....UPDATED 11/02/15*BF *TR UPDATED 10/06/2017*CN

4/19/2015

I have noticed brake fluid leaking under the driver’s side engine area underneath my car for quite some time. Then I received notice of a safety recall that has not been remedied, however I am very concerned about fire of my abs braking system failure. Please provide immediate response to repair this safety concern for Hyundai Azera owners.

11/10/2023

I received a recall requesting that, for safety reasons, I leave my car out of my garage and away from structures that can catch fire. I did so until recently when we began to experience winter weather. I am [XXX] and parking my car outside my garage, in my driveway which gets snow and ice, is a safety concern for me. Hyundai Corporate has not replied to three emails. I would like to get a rental car that I can park in my garage until Hyundai has fixed the recall. This should not be at my expense. Please advise. Sincerely, [XXX] , owner of car Please contact my daughter, [XXX] - [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

1/15/2024

TL* THE CONTACT OWNS A 2014 HYUNDAI AZERA. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE VEHICLE WAS TAKEN TO BILLINGSLEY HYUNDAI OF LAWTON (2502 NW 82ND ST, LAWTON, OK 73505, (580) 536-3326) WHERE IT WAS DIAGNOSED THAT THE CLOCK SPRING ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER HAD NOT ISSUED ANY AIR BAG RECALLS FOR THIS YEAR, MAKE, AND MODEL VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 88,001.

9/5/2018

MY AIRBAG LIGHT JUST STARTED COMING ON OCT 28 2020 & OFF . BUT THE NOISES BEEN COMING ON & OFF SCENE APRIL 20TH 2018 . JUST WANT TO KNOW IF MY AIRBAG IS A RECALL???

10/28/2020

THE SPEED CONTROL WILL ACCELERATE UP HILL AND COAST DOWN HILL . SO A DRIVER CAN QUICKLY GO FROM 50 MPH TO 70 MPH OR CRASH. ON ALL OTHER HYUNDAI MODELS THE SPEED CONTROL BREAKS OR RETARDS SPEED ON A DOWN HILL. I HAVE BROUGHT THIS PROBLEM TO HYUNDAI 'S ATTENTION AND THEY HAVE ADMITTED IT'S A SOFTWARE PROBLEM BUT HAVE NO TIMELINE TO FIX THE PROBLEM.. PLEASE MAKE HYUNDAI FIX THIS PROBLEM.. I NEVER HAD AN ACCIDENT BUT I ALMOST DID A FEW TIMES [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).? *JB

5/29/2015

1. MY CAR STARTED BY ITSELF AT LEAST 5 TIMES. WHEN I WENT OUTSIDE TO TURN IT OFF IT WAS ALREADY OFF! MY REMOTES WILL NOT ALLOW ME TO REMOTELY TURN OFF THE CAR [CH]! ON 1-19-2015, THE CAR STARTED UNASSISTED AGAIN & THE TRUNK LID POPPED OPEN & UP 3 FEET! MY CONTROLS ONLY ALLOW INCH UP! 2. AFTER 1-8-2015, I DISCOVERED THAT MY DRIVER SEAT 2 POSITION SETTINGS HAVE BEEN CHANGED MORE THAN 6 TIMES BUT NOT BY ME [CH]! 3. AFTER 1-8-2015, ALL THE DOOR LOCKS UNLOCK OCCASIONALLY (SEVERAL TIMES NOW) BY THEM SELF ABOUT 2 OR 3 SECONDS AFTER I MANUALLY PUSH THE BUTTON TO LOCK THEM IMMEDIATELY AFTER I ENTER MY CAR [CH]! 4. AT LEAST 17 TIMES MY REAR VIEW MIRRORS HAVE CHANGED POSITIONS WHILE I WAS DRIVING MY CAR [CH]! 1 TIME IN REVERSE THE REAR VIEW MIRRORS FOLDED UP WITH NO VIEW [HC]! 5. AFTER 1-8-2015, I HAVE RECEIVED SEVERAL MESSAGES FROM MY VIRGIN MOBIL CELL PHONE SAYING "CONNECTION REQUESTED BY AZARA" [CH]! 6. I DISCOVERED MY 24/7 OUTSIDE LIGHTS SETTING ' HAD THE OUTSIDE LIGHTS TURNED OFF WHILE BEING IN THE ON POSITION [CH]! THE 24/7 LIGHTS - SETTING IS TO AUTOMATICALLY KEEP THE LIGHTS ON IN THE DAY & LATER CHANGE TO NIGHT LIGHTS AUTOMATICALLY. 7. THE OUTSIDE DRIVER SIDE DOOR UNLOCK HANDLE BUTTON DOES NOT CONSISTENTLY WORK FOR THE OTHER 3 DOORS [CH]. 8. MY CRUISE CONTROL STOPPED WORKING ON **3-27-15 (1 PM) [CH] (3 TIMES). 9. ON **3-27-15 (1 PM) MY REAR BRAKE LIGHTS WERE ON & WOULD NOT TURN OFF. THEY WERE ON FOR HOURS! AT HOME, LATER THAT DAY THEY TURNED OFF, THEN ON, THEN OFF, THEN ON FOR HOURS [CH]! THEY WERE ON ALL NIGHT! 10. ON 9-4-15, THE PROGRAM INSIDE MY HMA REMOTE WAS HACKED ($325 REPAIR COST) & IT WOULD NOT SET MY CONTINUOUS PANIC BUTTON ALARM. 11. ON 10-5-2015, WHILE DRIVING, I STARTED THE GPS DIRECTION GUIDANCE ONLY TO HEAR THE GPS GUIDANCE VOLUME HACKED TO THE EXTREME HIGHEST LEVEL (SEVERAL TIMES)!

4/8/2016

COMPUTER SYSTEM DEFECTS / ELECTRICAL DEFECTS & OR COMPUTER HACKINGS [CH]: 1. MY CAR STARTED BY ITSELF AT LEAST 3 TIMES. ON 1-8-2015 MY CAR STARTED AGAIN UNASSISTED! WHEN I WENT OUTSIDE TO TURN IT OFF, BEFORE I COULD TOUCH THE DOOR HANDLE OF THE CAR, THE CAR TURNED OFF & LOCKED THE DOORS WITHOUT ME DOING ANYTHING! MY REMOTES WILL NOT ALLOW ME TO REMOTELY TURN OFF THE CAR [CH]! ON 1-19-2015, THE CAR STARTED UNASSISTED AGAIN & THE TRUNK LID POPPED OPEN & UP! 2. AFTER 1-8-2015, I DISCOVERED THAT MY DRIVER SEAT 2 POSITION SETTINGS HAVE BEEN CHANGED AT LEAST 3 TIMES BUT NOT BY ME [CH]! 3. AFTER 1-8-2015, ALL THE DOOR LOCKS UNLOCK OCCASIONALLY (SEVERAL TIMES NOW) BY THEM SELF ABOUT 2 OR 3 SECONDS AFTER I MANUALLY PUSH THE BUTTON TO LOCK THEM IMMEDIATELY AFTER I ENTER MY CAR [CH]! 4. AT LEAST 3 TIMES MY REAR VIEW MIRRORS HAVE CHANGED POSITIONS WHILE I WAS DRIVING MY CAR [CH]! 1 TIME IN REVERSE THE REAR VIEW MIRRORS FOLDED UP WITH NO VIEW [HC]! 5. AFTER 1-8-2015, I HAVE RECEIVED SEVERAL MESSAGES FROM MY VIRGIN MOBIL CELL PHONE SAYING "CONNECTION REQUESTED BY AZARA" [CH]! 6. I DISCOVERED MY 24/7 OUTSIDE LIGHTS SETTING ' HAD THE OUTSIDE LIGHTS TURNED OFF WHILE BEING IN THE ON POSITION [CH]! THE 24/7 LIGHTS - SETTING IS TO AUTOMATICALLY KEEP THE LIGHTS ON IN THE DAY & LATER CHANGE TO NIGHT LIGHTS AUTOMATICALLY. 7. THE OUTSIDE DRIVER SIDE DOOR UNLOCK HANDLE BUTTON DOES NOT CONSISTENTLY WORK FOR THE OTHER 3 DOORS [CH]. 8. MY CRUISE CONTROL STOPPED WORKING ON **3-27-15 (1 PM) [CH]. 9. ON **3-27-15 (1 PM) MY REAR BRAKE LIGHTS WERE ON & WOULD NOT TURN OFF. THEY WERE ON FOR HOURS! AT HOME, LATER THAT DAY THEY TURNED OFF, THEN ON, THEN OFF, THEN ON FOR HOURS [CH]! THEY WERE ON ALL NIGHT!. ....UPDATED 11/02/15*BF *TR UPDATED 10/06/2017*CN

4/19/2015

COMPUTER SYSTEM DEFECTS / ELECTRICAL DEFECTS & OR COMPUTER HACKINGS [CH]: 1. MY CAR STARTED BY ITSELF AT LEAST 3 TIMES. ON 1-8-2015 MY CAR STARTED AGAIN UNASSISTED! WHEN I WENT OUTSIDE TO TURN IT OFF, BEFORE I COULD TOUCH THE DOOR HANDLE OF THE CAR, THE CAR TURNED OFF & LOCKED THE DOORS WITHOUT ME DOING ANYTHING! MY REMOTES WILL NOT ALLOW ME TO REMOTELY TURN OFF THE CAR [CH]! ON 1-19-2015, THE CAR STARTED UNASSISTED AGAIN & THE TRUNK LID POPPED OPEN & UP! 2. AFTER 1-8-2015, I DISCOVERED THAT MY DRIVER SEAT 2 POSITION SETTINGS HAVE BEEN CHANGED AT LEAST 3 TIMES BUT NOT BY ME [CH]! 3. AFTER 1-8-2015, ALL THE DOOR LOCKS UNLOCK OCCASIONALLY (SEVERAL TIMES NOW) BY THEM SELF ABOUT 2 OR 3 SECONDS AFTER I MANUALLY PUSH THE BUTTON TO LOCK THEM IMMEDIATELY AFTER I ENTER MY CAR [CH]! 4. AT LEAST 3 TIMES MY REAR VIEW MIRRORS HAVE CHANGED POSITIONS WHILE I WAS DRIVING MY CAR [CH]! 1 TIME IN REVERSE THE REAR VIEW MIRRORS FOLDED UP WITH NO VIEW [HC]! 5. AFTER 1-8-2015, I HAVE RECEIVED SEVERAL MESSAGES FROM MY VIRGIN MOBIL CELL PHONE SAYING "CONNECTION REQUESTED BY AZARA" [CH]! 6. I DISCOVERED MY 24/7 OUTSIDE LIGHTS SETTING ' HAD THE OUTSIDE LIGHTS TURNED OFF WHILE BEING IN THE ON POSITION [CH]! THE 24/7 LIGHTS - SETTING IS TO AUTOMATICALLY KEEP THE LIGHTS ON IN THE DAY & LATER CHANGE TO NIGHT LIGHTS AUTOMATICALLY. 7. THE OUTSIDE DRIVER SIDE DOOR UNLOCK HANDLE BUTTON DOES NOT CONSISTENTLY WORK FOR THE OTHER 3 DOORS [CH]. 8. MY CRUISE CONTROL STOPPED WORKING ON **3-27-15 (1 PM) [CH]. 9. ON **3-27-15 (1 PM) MY REAR BRAKE LIGHTS WERE ON & WOULD NOT TURN OFF. THEY WERE ON FOR HOURS! AT HOME, LATER THAT DAY THEY TURNED OFF, THEN ON, THEN OFF, THEN ON FOR HOURS [CH]! THEY WERE ON ALL NIGHT!. ....UPDATED 11/02/15*BF *TR UPDATED 10/06/2017*CN

4/19/2015

VALVE STEM BROKE WHILE I WAS CHECKING AIR PRESSURE. VERY POOR QUALITY AND IT IS EXPENSIVE AND HARD TO FIND AFTERMARKET (UNABLE TO GET RESET AT DISCOUNT TIRE OR DEALERSHIP).

2/10/2016

1. MY CAR STARTED BY ITSELF AT LEAST 5 TIMES. WHEN I WENT OUTSIDE TO TURN IT OFF IT WAS ALREADY OFF! MY REMOTES WILL NOT ALLOW ME TO REMOTELY TURN OFF THE CAR [CH]! ON 1-19-2015, THE CAR STARTED UNASSISTED AGAIN & THE TRUNK LID POPPED OPEN & UP 3 FEET! MY CONTROLS ONLY ALLOW INCH UP! 2. AFTER 1-8-2015, I DISCOVERED THAT MY DRIVER SEAT 2 POSITION SETTINGS HAVE BEEN CHANGED MORE THAN 6 TIMES BUT NOT BY ME [CH]! 3. AFTER 1-8-2015, ALL THE DOOR LOCKS UNLOCK OCCASIONALLY (SEVERAL TIMES NOW) BY THEM SELF ABOUT 2 OR 3 SECONDS AFTER I MANUALLY PUSH THE BUTTON TO LOCK THEM IMMEDIATELY AFTER I ENTER MY CAR [CH]! 4. AT LEAST 17 TIMES MY REAR VIEW MIRRORS HAVE CHANGED POSITIONS WHILE I WAS DRIVING MY CAR [CH]! 1 TIME IN REVERSE THE REAR VIEW MIRRORS FOLDED UP WITH NO VIEW [HC]! 5. AFTER 1-8-2015, I HAVE RECEIVED SEVERAL MESSAGES FROM MY VIRGIN MOBIL CELL PHONE SAYING "CONNECTION REQUESTED BY AZARA" [CH]! 6. I DISCOVERED MY 24/7 OUTSIDE LIGHTS SETTING ' HAD THE OUTSIDE LIGHTS TURNED OFF WHILE BEING IN THE ON POSITION [CH]! THE 24/7 LIGHTS - SETTING IS TO AUTOMATICALLY KEEP THE LIGHTS ON IN THE DAY & LATER CHANGE TO NIGHT LIGHTS AUTOMATICALLY. 7. THE OUTSIDE DRIVER SIDE DOOR UNLOCK HANDLE BUTTON DOES NOT CONSISTENTLY WORK FOR THE OTHER 3 DOORS [CH]. 8. MY CRUISE CONTROL STOPPED WORKING ON **3-27-15 (1 PM) [CH] (3 TIMES). 9. ON **3-27-15 (1 PM) MY REAR BRAKE LIGHTS WERE ON & WOULD NOT TURN OFF. THEY WERE ON FOR HOURS! AT HOME, LATER THAT DAY THEY TURNED OFF, THEN ON, THEN OFF, THEN ON FOR HOURS [CH]! THEY WERE ON ALL NIGHT! 10. ON 9-4-15, THE PROGRAM INSIDE MY HMA REMOTE WAS HACKED ($325 REPAIR COST) & IT WOULD NOT SET MY CONTINUOUS PANIC BUTTON ALARM. 11. ON 10-5-2015, WHILE DRIVING, I STARTED THE GPS DIRECTION GUIDANCE ONLY TO HEAR THE GPS GUIDANCE VOLUME HACKED TO THE EXTREME HIGHEST LEVEL (SEVERAL TIMES)!

4/8/2016

TL* THE CONTACT OWNS A 2014 HYUNDAI AZERA. WHILE THE VEHICLE WAS IN REVERSE, THE FRONT DRIVER SIDE WHEEL GUARD ASSEMBLY FRACTURED AND SEPARATED FROM THE VEHICLE. THE CONTACT STATED THAT THE WHEEL GUARD ASSEMBLY WAS REPLACED TWICE. THE DEALER DIAGNOSED THAT THE WHEEL GUARD ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 21,200.

12/5/2016

TL* THE CONTACT OWNED A 2014 HYUNDAI AZERA. AFTER THE VEHICLE WAS STARTED, IT CAUGHT ON FIRE UNDERNEATH THE HOOD. THE VEHICLE WAS DESTROYED. THE CONTACT LEFT A MESSAGE FOR THE MANUFACTURER TO CONTACT HER BACK. THE DEALER WAS NOT CONTACTED. THE CAUSE OF THE FIRE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 53,000.

1/17/2019

The contact owned a 2014 Hyundai Azera. The contact stated that she had parked the vehicle on a residential road and walked to her friend's residence. The contact stated that while in the residence, she heard abnormal exploding sounds. Additionally, the neighbors alerted her that the vehicle had caught on fire. The contact stated that she came out of the residence, and saw that the entire vehicle was on fire. The fire department assisted in extinguishing the fire. The fire department report was filed. The contact was unsure whether a police report was filed. There were no injuries sustained however the contact mentioned being mentally unwwell due to the incident. The contact mentioned that her grandchild fortunately was not with her at the time of the fire. The vehicle was towed to a tow lot, where it was totaled. The contact later became aware that the VIN was included in NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic), which she related to the failure. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 165,000.

10/25/2023