2013 Hyundai Azera Owner Complaints

Complaint Summary
The 2013 Hyundai Azera has 149 reported complaints.
- Top issues involve steering and engine.
Reliability Score
Reliability Score
Based on 149 complaints
Most Frequent Issues
STEERING
33 22.1%
ENGINE
17 11.4%
AIR BAGS
16 10.7%
SERVICE BRAKES, HYDRAULIC
16 10.7%
ELECTRICAL SYSTEM
14 9.4%
Quick Insights
The top category is STEERING, accounting for 22.1% of all complaints.
Owners have reported issues across 24 distinct vehicle systems.
Note: Complaint data reflects owner reports and may not always indicate a verified defect. Compare with Recalls and TSBs for a complete picture.
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What owners keep reporting on the 2013 Hyundai Azera
The 2013 Hyundai Azera has 149 owner complaints in this dataset. STEERING is the most common complaint category, representing about 22% of the reports shown here.
Most common complaint categories
The top complaint groups for the 2013 Hyundai Azera are STEERING (33), ENGINE (17), AIR BAGS (16).
Are these complaints a serious red flag?
Potentially. 117 complaint reports involve higher-attention systems like brakes, steering, engine, powertrain, fuel, suspension, airbags, or electrical components, which is enough to justify a focused inspection.
What should buyers inspect on a used 2013 Hyundai Azera?
Start with the top complaint systems, compare them against the recall report, then inspect service records for evidence that those same areas were already repaired or monitored.
Detailed Complaint Log
Showing 24 of 24 systems
STEERING
33 Reports22% of totalPreviewing the first 2 complaint summaries.
VEHICLE DRIFTS LEFT AND RIGHT AT INTERSTATE HIGHWAY SPEEDS, REQUIRING CONSTANT ATTENTION AND CORRECTION BY THE DRIVER, WHICH IS DISTRACTING AND CONTRIBUTES TO DRIVER FATIGUE. UNABLE TO TRACK SMOOTHLY AROUND CURVES. SIMILAR TO ALTERNATING CROSS WINDS, EVEN WHEN THERE ARE NONE. SITUATION VERY AGGRAVATING IN ACTUAL CROSS WINDS. POLICE OFFICER PULLED ME OVER AND SAID HE WOULD BE JUSTIFIED IN ISSUING A TICKET FOR "WEAVING". DEALER TECHNICIAN DROVE THE CAR AND ACKNOWLEDGED THAT THIS IS A NEGATIVE CHARACTERISTIC OF ELECTRICAL STEERING AND NOTHING TO BE DONE FOR IT.
5/31/2016
STEERING WHEEL IS SO TIGHT IT BOUNCES BACK INTO POSITION ALSO THE CAR DRIFTS ON THE ROAD AND THE STEERING WHEN YOU TURN THE WHEEL ITS LIKE IT SLOTTED SO IF YOU JUST MOVE IT A FRACTION IT WILL FALL INTO A SLOT AND THEN YOU GOING OFF THE ROAD I FEEL THE DRIVE BY WIRE IS SO TIGHT THAT IT WILL SNAP AND KILL SOMEBODY OVER TIME AND THE DRIFTING IT WILL DRIFT FAST SO IF YOUR NOT 100 PERCENT PAYING ATTENTION YOUR DEAD.
7/25/2016
ENGINE
17 Reports11% of totalPreviewing the first 2 complaint summaries.
EXHAUST COMING INTO THE CABIN WHEN ACCELERATING WITH THE WINDOWS CRACKED OR DOWN (ALWAYS). *TR
9/15/2014
THIS VEHICLE HAD BEEN SAME ISSUES FROM VERY BEGINNING AFTER PURCHASED YR 2013. SHAKING ENTIRE VHEHCLE EVERY MORNING AND EXHAUST FURNES SO I TOOK SEVICES SEVERIAL TIMES ON DEALER SHOP ON PHARR,TEXAS. NOTHING CHANGED AND NOTHING IMPROVED THEY JUST MENTIONED IT CAME FROM ORIGINAL ENGINE DESIGN AND TYPICAL PROBLEMS BUT NOTHING SERIOUS. OCT.24TH 2017 DROP OFF MY CAR AT THE DEALER SHOP AT PHARR,TEXAS AND THEY DID DIAGNOSIS AND REPLACED SOME PARTS OF THE ENGIN DAY BY DAY. HOWEVER THEY STILL DO NOT KNOW WHAT IS ROOTS CAUSES UNTIL TODAY. I CAN'T UNDERSTAND THAT HOW THEY DIDN'T NOTICED ROOTS CAUSES AND THEY JUST KEEP MY CAR ON THEIR PARKING LOT AND THEY WOULD NOT TOLD ME RESOLVED DATE!
11/14/2017
AIR BAGS
16 Reports11% of totalPreviewing the first 2 complaint summaries.
2013 HYUNDAI AZERA WAS PARKED WITH THE WINDOW CRACKED ABOUT AN INCH. A STORM CAME UP AND A SMALL AMOUNT OF WATER WAS BLOWN ONTO THE PASSENGER SEAT. AIRBAG WARNING LIGHT CAME ON AND WILL NOT GO OFF. HYUNDAI DEALER SAID ANY REPAIR IS NOT COVERED UNDER WARRANTY AS " THE CAR IS NOT DESIGNED TO HAVE WATER INSIDE". I HAVE OWNED OVER 20 CARS AND NEVER HAD ANYTHING LIKE THIS OCCUR EVEN WHEN SOMETHING SPILLED ON SEATS. *TR
7/4/2013
VEHICLE DRIFTS LEFT AND RIGHT AT INTERSTATE HIGHWAY SPEEDS, REQUIRING CONSTANT ATTENTION AND CORRECTION BY THE DRIVER, WHICH IS DISTRACTING AND CONTRIBUTES TO DRIVER FATIGUE. UNABLE TO TRACK SMOOTHLY AROUND CURVES. SIMILAR TO ALTERNATING CROSS WINDS, EVEN WHEN THERE ARE NONE. SITUATION VERY AGGRAVATING IN ACTUAL CROSS WINDS. POLICE OFFICER PULLED ME OVER AND SAID HE WOULD BE JUSTIFIED IN ISSUING A TICKET FOR "WEAVING". DEALER TECHNICIAN DROVE THE CAR AND ACKNOWLEDGED THAT THIS IS A NEGATIVE CHARACTERISTIC OF ELECTRICAL STEERING AND NOTHING TO BE DONE FOR IT.
5/31/2016
SERVICE BRAKES, HYDRAULIC
16 Reports11% of totalPreviewing the first 2 complaint summaries.
The contact owns a 2013 Hyundai Azera. The contact stated that right after the vehicle had an oil change, the contact was driving at 55 MPH when she noticed smoke coming from underneath the hood. The check engine warning light was illuminated. Additionally, prior to the oil change, the engine made knocking sounds while driving. The police escorted the vehicle to the side of the road. The vehicle was towed to an independent mechanic, who diagnosed that the engine needed to be replaced. The vehicle was not repaired. The contact later received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 142,000. VIN tool confirms parts not available.
11/8/2023
The contact owns a 2013 Hyundai Azera. The contact stated while driving at an undisclosed speed and attempting to slow the vehicle, the brakes made an abnormal squeaking sound. After a visual inspection of the engine compartment, the contact observed that the brake fluid reservoir was low. Upon refilling the brake fluid reservoir, the contact became aware that the brake fluid was draining abnormally fast. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who determined that there was brake fluid leaking within the engine compartment. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic); the VIN was included, but the remedy was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. VIN tool confirms parts not available. The failure mileage was 94,000.
11/13/2023
ELECTRICAL SYSTEM
14 Reports9% of totalPreviewing the first 2 complaint summaries.
WHEN I START CAR, IN DAYLIGHT, THE RADIO/GPS SCREEN IS DIM. IF I RESTART CAR THE CAR THE SCREEN COMES TO FULL BRIGHTNESS. ALL TECH PEOPLE AT MILLENNIUM HYUNDAI HAVE SUPPLIED DOCUMENTATION THAT THEY AGREE WITH MY STATEMENT BUT HYUNDAI CORPORATION CLEARLY REFUSES TO FIX THE PROBLEM. ALL I HAVE ASKED IS THAT IF THIS BECOMES A PERMANENT SITUATION AFTER THE THREE YEAR GUARANTEE THEY WILL FIX IT. *TR
9/4/2014
ENGINE WILL NOT START ON AN INTERMITTENTLY. PUSH BRAKE AND START BUTTON AND ONLY A SOFT BUZZING/CLICK NOISE UNDER HOOD. HAS HAPPENED 4 TIMES IN LAST 3 DAYS. AFTER 3-5 TRIES IT STARTED. DEALER WANTED TO CHARGE 135.00 IF THEY COULD NOT FIND A DEFECTIVE PART. GOOGLED THE PROBLEM AND FOUND THIS IS A PROBLEM WITH 2011-2013 HYUNDAIS. IF MY WIFE IS TRYING TO FLEE AN ATTACKER AND CANNOT START THIS AUTOMOBILE I CONSIDER IT A REAL POTENTIAL HAZARD ACCORDING TO DEALER THERE IS NO RECALL OR HYUNDAI BULLETIN ON THIS PROBLEM EVEN THOUGH IT IS BEING REPORTED AS SUCH BY CONSUMERS ON THE INTERNET..
7/7/2015
STRUCTURE:BODY
7 Reports5% of totalPreviewing the first 2 complaint summaries.
BOUGHT MY HYUNDAI IN FOR PROBLEMS WITH MY CAR AND WAS TOLD ALL MY COMPLAINTS WERE THE WAY THE CAR WAS BUILT AND NOTHING COULD BE DONE ABOUT IT... FIRST MY TRUNK DOESN'T OPEN ALL THE WAY ANSWER BECAUSE THERE IS NO MOTOR BUILT INTO THE TRUNK FOR IT TO OPEN ON THAT MODEL CAR. SECOND WHEN REAR WINDOW IS OPEN IT SOUNDS LIKE THE CAR IS GOING TO FALL APART VERY LOUDLY AND NOISILY BUT THAT IS NORMAL FOR THE WAY IT IS BUILT.. SUGGESTED BY SERVICEMAN EITHER OPEN FRONT WINDOW SO THE NOISE SHOULD LESSON, BUT DID NOT, THEN KEEP REAR WINDOWS CLOSED AT ALL TIMES. USING TO MUCH GAS THEY TESTED IT AND STATE IT CLOCKS IN AT 33 MPG. YET EVERYWHERE ONLINE IT STATED IT GETS 29 MPG AT THE MOST, SO HOW IS IT GETTING 33? 33 MPG MY CAR DOESN'T EVEN GET 29 MPG ARE YOU KIDDING ME 33 MPG IS WAY THE SALESMAN TOLD ME IT WAS BUT NEVER WAS... UNLESS YOU ARE LOADED WITH MONEY DON'T BUY THIS GAS GUZZLER!!!! OR THIS LOAD VEHICLE UNLESS U KEEP THE WINDOWS CLOSED!! *TR
8/27/2013
TWO ISSUES SINCE VEHICLE PURCHASE (DEC. 2013): (1) REARVIEW MIRROR DROPS WHEN CLOSING DRIVER DOOR. REQUIRES ADJUSTMENT EVERY TIME VEHICLE IS USED. (2) TRUNK POPS OPEN WHEN VEHICLE IS STATIONARY OR MOVING. HYUNDAI DEALER ADVISED THAT THERE WAS NO EXPLANATION FOR THIS. HOPING TO GET THE MIRROR REPLACED SOON, BUT NO ANSWER TO THE TRUNK ISSUES YET.
1/31/2015
SERVICE BRAKES
7 Reports5% of totalPreviewing the first 2 complaint summaries.
AFTER MY ABS SYSTEM WAS ACTIVATED AFTER SLIDING STRAIGHT ON SNOW AND ICE ON A SIDE ROAD (MY SPEED WAS LESS THAN 15 MPH PRIOR TO BRAKING), I HEARD A GRINDING NOISE. SHORTLY AFTERWARD, I COULD SMELL BURNT RUBBER. I INVESTIGATED MY FRONT RIGHT TIRE AND NOTICED THAT A HUGE GROOVE WAS SCRAPED INTO THE SIDEWALL OF THE TIRE (ON THE BACK SIDE OF THE WHEEL). THE VEHICLE HAD TO BE TOWED TO THE DEALERSHIP AND THEY CONFIRMED THAT THE COIL SPRING HAD BROKEN IN TWO PLACES AND WAS TEARING INTO THE BACK SIDE OF MY TIRE. IT ALMOST TORE ALL THE WAY THROUGH THE SIDEWALL OF THE TIRE. IF I HAD KEPT DRIVING IT UNAWARE OF THE DANGER, IT WOULD HAVE CUT MY TIRE IN HALF AND CAUSE ME TO LOSE CONTROL OF MY VEHICLE AND I DO A LOT OF INTERSTATE DRIVING.
1/30/2018
My wife was driving down the road when the car started smoking. When she pulled over she grabbed a bag and as she was getting out her flames were coming under her dash. Total loss
7/28/2021
UNKNOWN OR OTHER
5 Reports3% of totalPreviewing the first 2 complaint summaries.
TWO ISSUES SINCE VEHICLE PURCHASE (DEC. 2013): (1) REARVIEW MIRROR DROPS WHEN CLOSING DRIVER DOOR. REQUIRES ADJUSTMENT EVERY TIME VEHICLE IS USED. (2) TRUNK POPS OPEN WHEN VEHICLE IS STATIONARY OR MOVING. HYUNDAI DEALER ADVISED THAT THERE WAS NO EXPLANATION FOR THIS. HOPING TO GET THE MIRROR REPLACED SOON, BUT NO ANSWER TO THE TRUNK ISSUES YET.
1/31/2015
THIS VEHICLE HAD BEEN SAME ISSUES FROM VERY BEGINNING AFTER PURCHASED YR 2013. SHAKING ENTIRE VHEHCLE EVERY MORNING AND EXHAUST FURNES SO I TOOK SEVICES SEVERIAL TIMES ON DEALER SHOP ON PHARR,TEXAS. NOTHING CHANGED AND NOTHING IMPROVED THEY JUST MENTIONED IT CAME FROM ORIGINAL ENGINE DESIGN AND TYPICAL PROBLEMS BUT NOTHING SERIOUS. OCT.24TH 2017 DROP OFF MY CAR AT THE DEALER SHOP AT PHARR,TEXAS AND THEY DID DIAGNOSIS AND REPLACED SOME PARTS OF THE ENGIN DAY BY DAY. HOWEVER THEY STILL DO NOT KNOW WHAT IS ROOTS CAUSES UNTIL TODAY. I CAN'T UNDERSTAND THAT HOW THEY DIDN'T NOTICED ROOTS CAUSES AND THEY JUST KEEP MY CAR ON THEIR PARKING LOT AND THEY WOULD NOT TOLD ME RESOLVED DATE!
11/14/2017
FUEL/PROPULSION SYSTEM
4 Reports3% of totalPreviewing the first 2 complaint summaries.
EXHAUST COMING INTO THE CABIN WHEN ACCELERATING WITH THE WINDOWS CRACKED OR DOWN (ALWAYS). *TR
9/15/2014
MY 2013 HYUNDAI AZERA SUDDENLY ACCELERATED AS I APPLIED THE BRAKES TO COME TO A COMPLETE STOP. THE RPM KEPT INCREASING WHEN I PLACED IT IN NEUTRAL TO OVER 4000 RPM. II HAD TO TURN CAR OFF IN ORDER TO STOP THE EXTREMELY HIGH RPM. THIS OCCURRED ON TWO OCCASIONS SO FAR (3/18/2015 AND 3/19/2015.) *TR
3/19/2015
ELECTRONIC STABILITY CONTROL (ESC)
3 Reports2% of totalPreviewing the first 2 complaint summaries.
BOUGHT MY HYUNDAI IN FOR PROBLEMS WITH MY CAR AND WAS TOLD ALL MY COMPLAINTS WERE THE WAY THE CAR WAS BUILT AND NOTHING COULD BE DONE ABOUT IT... FIRST MY TRUNK DOESN'T OPEN ALL THE WAY ANSWER BECAUSE THERE IS NO MOTOR BUILT INTO THE TRUNK FOR IT TO OPEN ON THAT MODEL CAR. SECOND WHEN REAR WINDOW IS OPEN IT SOUNDS LIKE THE CAR IS GOING TO FALL APART VERY LOUDLY AND NOISILY BUT THAT IS NORMAL FOR THE WAY IT IS BUILT.. SUGGESTED BY SERVICEMAN EITHER OPEN FRONT WINDOW SO THE NOISE SHOULD LESSON, BUT DID NOT, THEN KEEP REAR WINDOWS CLOSED AT ALL TIMES. USING TO MUCH GAS THEY TESTED IT AND STATE IT CLOCKS IN AT 33 MPG. YET EVERYWHERE ONLINE IT STATED IT GETS 29 MPG AT THE MOST, SO HOW IS IT GETTING 33? 33 MPG MY CAR DOESN'T EVEN GET 29 MPG ARE YOU KIDDING ME 33 MPG IS WAY THE SALESMAN TOLD ME IT WAS BUT NEVER WAS... UNLESS YOU ARE LOADED WITH MONEY DON'T BUY THIS GAS GUZZLER!!!! OR THIS LOAD VEHICLE UNLESS U KEEP THE WINDOWS CLOSED!! *TR
8/27/2013
STARTED CAR AFTER SITTING IN PARKING LOT FOR 8 HOURS AND THE TRACTION CONTROL WARNING LIGHT STAYED ON. TRIED RESTARTING THE CAR SEVERAL TIMES BUT THE WARNING WOULD NOT CLEAR. DROVE CAR HOME LESS THAN 10 MILES WITH BOTH STEERING AND ACCELERATION CONSIDERABLY AFFECTED. THE CAR PULLED HARD TO THE RIGHT THEN THE LEFT WHILE DRIVING ON THE HIGHWAY AND WAS DIFFICULT TO KEEP IN LANE. ACCELERATION FELT LIKE THE BRAKES WERE BEING APPLIED WHICH MADE THE CAR VERY SLUGGISH TO DRIVE. PARKED THE CAR AT HOME OVERNIGHT AND THE WARNING CLEARED ITSELF THE NEXT DAY. TOOK THE CAR STRAIGHT IN TO THE DEALERSHIP WHO CLAIMED THEY COULD FIND ANY CODES PERTAINING TO THE PROBLEM AND WAS TOLD TO BRING THE CAR BACK IF IT HAPPENS AGAIN. *TR
4/8/2015
ENGINE AND ENGINE COOLING
3 Reports2% of totalPreviewing the first 2 complaint summaries.
I PURCHASED A NEW 2013 HYUNDAI AZERA. MY WIFE AND I WAS GIVEN A CLASS ON OUR NEW VEHICLE. THE DAY OF OUR PURCHASE MY WIFE AND I NOTICED THE BACK BUMPER WAS EVERY DIRTY, WE THOUGHT. THE BACK BUMPER WAS COVERED WITH BLACK CARBON THAT CAME FROM THE EXHAUST THAT ALSO HAD CARBON AS WELL INSIDE AND AROUND THE OUTSIDE TIPS. I CONTACTED THE DEALERSHIP WHERE WE PURCHASE THE CAR. THEY ASK WHAT GRADE GAS DID WE PUT IN THE CAR? I EXPLAIN THAT WE WOULD NOT PUT FUEL IN THE CAR AND THAT THEY FILLED THE CAR WITH FUEL. AND EXPLAINED THAT WE HAD JUST LEFT THE DEALERSHIP A FEW HOURS AGO. SERVICE ASKED US TO PUT 87 OCTANE IN THE NEXT TIME WE FILL UP. I CALLED HYUNDAI COMPANY AND THEY SAID TO USE 87 OCTANE FUEL AS WELL. I UNDERSTAND PUMP GAS HAS ADDITIVES THAT ARE ADDED TO GAS. I'VE ONLY SEEN THIS WITH GAS VEHICLES THAT ARE RUNNING BAD OR WITH PROBLEMS AND DIESEL ENGINES POWERED VEHICLES. DO U.S. DEPARTMENT OF TRANSPORTATION HAVE ANYTHING ON A HYUNDAI'S 2013 AZERA? *TR
11/11/2013
THERE IS HEAVY BLACK CARBON BUILDUP ON THE TAILPIPES AND REAR OF MY AZERA. THE HYUNDAI DEALER SAID IT IS NORMAL DUE TO THE TYPE OF CATALYTIC CONVERTER THEY USE. MY LEXUS MECHANIC (OUR OTHER CAR) SAID IT PROBABLY A PROBLEM WITH THE FUEL TO AIR RATIO THE CAR IS USING. *TR
3/6/2014
SUSPENSION
3 Reports2% of totalPreviewing the first 2 complaint summaries.
VEHICLE DRIFTS LEFT AND RIGHT AT INTERSTATE HIGHWAY SPEEDS, REQUIRING CONSTANT ATTENTION AND CORRECTION BY THE DRIVER, WHICH IS DISTRACTING AND CONTRIBUTES TO DRIVER FATIGUE. UNABLE TO TRACK SMOOTHLY AROUND CURVES. SIMILAR TO ALTERNATING CROSS WINDS, EVEN WHEN THERE ARE NONE. SITUATION VERY AGGRAVATING IN ACTUAL CROSS WINDS. POLICE OFFICER PULLED ME OVER AND SAID HE WOULD BE JUSTIFIED IN ISSUING A TICKET FOR "WEAVING". DEALER TECHNICIAN DROVE THE CAR AND ACKNOWLEDGED THAT THIS IS A NEGATIVE CHARACTERISTIC OF ELECTRICAL STEERING AND NOTHING TO BE DONE FOR IT.
5/31/2016
AFTER MY ABS SYSTEM WAS ACTIVATED AFTER SLIDING STRAIGHT ON SNOW AND ICE ON A SIDE ROAD (MY SPEED WAS LESS THAN 15 MPH PRIOR TO BRAKING), I HEARD A GRINDING NOISE. SHORTLY AFTERWARD, I COULD SMELL BURNT RUBBER. I INVESTIGATED MY FRONT RIGHT TIRE AND NOTICED THAT A HUGE GROOVE WAS SCRAPED INTO THE SIDEWALL OF THE TIRE (ON THE BACK SIDE OF THE WHEEL). THE VEHICLE HAD TO BE TOWED TO THE DEALERSHIP AND THEY CONFIRMED THAT THE COIL SPRING HAD BROKEN IN TWO PLACES AND WAS TEARING INTO THE BACK SIDE OF MY TIRE. IT ALMOST TORE ALL THE WAY THROUGH THE SIDEWALL OF THE TIRE. IF I HAD KEPT DRIVING IT UNAWARE OF THE DANGER, IT WOULD HAVE CUT MY TIRE IN HALF AND CAUSE ME TO LOSE CONTROL OF MY VEHICLE AND I DO A LOT OF INTERSTATE DRIVING.
1/30/2018
POWER TRAIN
3 Reports2% of totalPreviewing the first 2 complaint summaries.
ON MULTIPLE OCCASIONS VEHICLE ENGINE HAS FAILED TO START WITH THE GEAR SELECTOR IN PARK. THE GEAR SELECTOR MUST BE MOVED TO NEUTRAL TO START THE ENGINE OR SOMETIMES THE GEAR SELECTOR CAN BE MOVED THROUGH OTHER GEARS AND BACK TO PARK AND THEN THE ENGINE WILL START.
9/11/2017
Driving in passing gear three times my car made a loud thudding noise and with an accompanying jolt, the âimpactâ feels like you could lose control. This feels like it comes from under the rear such as where the universal joint/drive shaft might be. Weâve taken the car in twice but the dealership is unable to duplicate. No warning of any kind in advance.
1/10/2022
WHEELS
3 Reports2% of totalPreviewing the first 2 complaint summaries.
AFTER MY ABS SYSTEM WAS ACTIVATED AFTER SLIDING STRAIGHT ON SNOW AND ICE ON A SIDE ROAD (MY SPEED WAS LESS THAN 15 MPH PRIOR TO BRAKING), I HEARD A GRINDING NOISE. SHORTLY AFTERWARD, I COULD SMELL BURNT RUBBER. I INVESTIGATED MY FRONT RIGHT TIRE AND NOTICED THAT A HUGE GROOVE WAS SCRAPED INTO THE SIDEWALL OF THE TIRE (ON THE BACK SIDE OF THE WHEEL). THE VEHICLE HAD TO BE TOWED TO THE DEALERSHIP AND THEY CONFIRMED THAT THE COIL SPRING HAD BROKEN IN TWO PLACES AND WAS TEARING INTO THE BACK SIDE OF MY TIRE. IT ALMOST TORE ALL THE WAY THROUGH THE SIDEWALL OF THE TIRE. IF I HAD KEPT DRIVING IT UNAWARE OF THE DANGER, IT WOULD HAVE CUT MY TIRE IN HALF AND CAUSE ME TO LOSE CONTROL OF MY VEHICLE AND I DO A LOT OF INTERSTATE DRIVING.
1/30/2018
BOTH THE TIRE SENSOR AND PASSENGER AIR BAG HAS COME ON. AIR BAG STAYS ON EVEN WHEN NO ONE IS IN SEAT.
12/30/2020
STRUCTURE
2 Reports1% of totalPreviewing the first 2 complaint summaries.
2013 HYUNDAI AZERA WAS PARKED WITH THE WINDOW CRACKED ABOUT AN INCH. A STORM CAME UP AND A SMALL AMOUNT OF WATER WAS BLOWN ONTO THE PASSENGER SEAT. AIRBAG WARNING LIGHT CAME ON AND WILL NOT GO OFF. HYUNDAI DEALER SAID ANY REPAIR IS NOT COVERED UNDER WARRANTY AS " THE CAR IS NOT DESIGNED TO HAVE WATER INSIDE". I HAVE OWNED OVER 20 CARS AND NEVER HAD ANYTHING LIKE THIS OCCUR EVEN WHEN SOMETHING SPILLED ON SEATS. *TR
7/4/2013
EXHAUST FUMES AND SOOT ACCUMULATE ON REAR BUMPER MARRING PAINT AND MAY CAUSE OTHER PROBLEMS I.E. MONOXIDE. HAVE ATTEMPTED TO GET IT FIXED AT THREE DEALERS BUT THEY CLAIM IT'S NOTHING AND SIMPLY WASH SOOT OFF. *TR
5/31/2014
VEHICLE SPEED CONTROL
2 Reports1% of totalPreviewing the first 2 complaint summaries.
I WAS DRIVING FROM A PARKING LOT, STOPPED AT A FEW STOPPED SIGNS AND TRAFFIC LIGHTS, AND WHEN ENTERING A HIGHWAY AT ABOUT 30 MPH, I NOTICED THE CAR WOULD NOT SPEED UP BEYOND THE SPEED I WAS DRIVING. THE ENGINE WOULD NOT REV UP MORE THAN 1.5K - 2KRPM. I PULLED OVER TO THE SIDE. STOPPED THE ENGINE AND RESTARTED. I WAS ABLE TO MOVE THE CAR BUT IT WOULD NOT SPEED UP TO MORE THAN ROUGHLY 10 MPH. I HAD TO PULL TO THE SIDE AGAIN SINCE THERE WERE VEHICLE APPROACHING BEHIND ME. I TRIED TO RESTART THE 3RD TIME, AND THE ENGINE STARTED UP WITH SOME HESITATION. AFTER MAKING SURE I COULD GET THE ENGINE TO REV UP TO MORE THAN 5KRPM, I PULL OUT AND WAS ABLE TO DRIVE THE CAR. NO ENGINE CHECK CODE WAS DISPLAYED. *TR
7/17/2013
STARTED CAR AFTER SITTING IN PARKING LOT FOR 8 HOURS AND THE TRACTION CONTROL WARNING LIGHT STAYED ON. TRIED RESTARTING THE CAR SEVERAL TIMES BUT THE WARNING WOULD NOT CLEAR. DROVE CAR HOME LESS THAN 10 MILES WITH BOTH STEERING AND ACCELERATION CONSIDERABLY AFFECTED. THE CAR PULLED HARD TO THE RIGHT THEN THE LEFT WHILE DRIVING ON THE HIGHWAY AND WAS DIFFICULT TO KEEP IN LANE. ACCELERATION FELT LIKE THE BRAKES WERE BEING APPLIED WHICH MADE THE CAR VERY SLUGGISH TO DRIVE. PARKED THE CAR AT HOME OVERNIGHT AND THE WARNING CLEARED ITSELF THE NEXT DAY. TOOK THE CAR STRAIGHT IN TO THE DEALERSHIP WHO CLAIMED THEY COULD FIND ANY CODES PERTAINING TO THE PROBLEM AND WAS TOLD TO BRING THE CAR BACK IF IT HAPPENS AGAIN. *TR
4/8/2015
SEATS
2 Reports1% of totalPreviewing the first 2 complaint summaries.
BOUGHT MY HYUNDAI IN FOR PROBLEMS WITH MY CAR AND WAS TOLD ALL MY COMPLAINTS WERE THE WAY THE CAR WAS BUILT AND NOTHING COULD BE DONE ABOUT IT... FIRST MY TRUNK DOESN'T OPEN ALL THE WAY ANSWER BECAUSE THERE IS NO MOTOR BUILT INTO THE TRUNK FOR IT TO OPEN ON THAT MODEL CAR. SECOND WHEN REAR WINDOW IS OPEN IT SOUNDS LIKE THE CAR IS GOING TO FALL APART VERY LOUDLY AND NOISILY BUT THAT IS NORMAL FOR THE WAY IT IS BUILT.. SUGGESTED BY SERVICEMAN EITHER OPEN FRONT WINDOW SO THE NOISE SHOULD LESSON, BUT DID NOT, THEN KEEP REAR WINDOWS CLOSED AT ALL TIMES. USING TO MUCH GAS THEY TESTED IT AND STATE IT CLOCKS IN AT 33 MPG. YET EVERYWHERE ONLINE IT STATED IT GETS 29 MPG AT THE MOST, SO HOW IS IT GETTING 33? 33 MPG MY CAR DOESN'T EVEN GET 29 MPG ARE YOU KIDDING ME 33 MPG IS WAY THE SALESMAN TOLD ME IT WAS BUT NEVER WAS... UNLESS YOU ARE LOADED WITH MONEY DON'T BUY THIS GAS GUZZLER!!!! OR THIS LOAD VEHICLE UNLESS U KEEP THE WINDOWS CLOSED!! *TR
8/27/2013
TOOK THE CAR TO HARBOR HYUNDAI IN LONG BEACH, CA FOR AN SRS/AIRBAG WARNING LIGHT THAT TURNED ON AND REMAINED ON IN THE VEHICLE'S INSTRUMENT CLUSTER UPON STARTING THE CAR ON 1/13/2019. THE VEHICLE WAS STATIONARY AND PARKED IN A RESIDENTIAL STREET. THIS IS A BIG SAFETY CONCERN, AS THE SAFETY RESTRAINING SYSTEMS MAY NOT FUNCTION PROPERLY IN THE CASE OF AN ACCIDENT. THE SERVICE DEPARTMENT DIAGNOSED THE ISSUE WITH ERROR CODES B1490 AND B1763, SYMBOLIZING AN "OCS(OCCUPANT CLASSIFICATION SYSTEM) DEFECT" AND "OCS ECU DEFECT" IN THE VEHICLE, WHICH ADVISED REPLACEMENT OF BOTH THE ECU AND THE PASSENGER SEAT CUSHION. THIS ISSUE SEEMS TO DIRECTLY TO RELATE TO HYUNDAI'S "CAMPAIGN 111" RECALL WHICH INVOLVES VEHICLES MANUFACTURED FROM MAY 22, 2012 THROUGH NOVEMBER 23, 2012 (JUST 1 MONTH, 10 DAYS) BEFORE MY VEHICLE WAS BUILT. BECAUSE THE SYMPTOMS IN THIS ISSUE SEEM ALMOST IDENTICAL TO THAT RECALL, THIS ISSUE MIGHT BE THE SAME ISSUE AS STATED IN THE RECALL. UNFORTUNATELY, THE VEHICLE'S VIN DOES NOT EXIST WITHIN THAT PREVIOUS RECALL, MEANING A LARGE REPAIR EXPENSE NEEDS TO BE PAID. THE MANUFACTURER WAS CONTACTED, AND A CASE NUMBER WAS MADE FOR THE ISSUE REPORTED. ATTACHED ARE COPIES OF THE SERVICE DEPARTMENT'S VEHICLE OBD II SCANNER REPORT ALONG WITH THE INVOICE, AN OUTLINE OF THE ERROR CODES SCANNED, AND AN ESTIMATED REPAIR COST.
1/16/2019
SEAT BELTS
2 Reports1% of totalPreviewing the first 2 complaint summaries.
WHEN THE SEATBELTS ARE UNBUCKLED, THE WARNING CHIME DOES NOT COME ON. THE BLINKER SOUND DOES NOT COME ON EITHER. WHEN DISCUSSED WITH SERVICE DEPARTMENT AT DEALER, THEY DIDN'T KNOW HOW TO FIX IT.
2/22/2016
The Airbag light is staying on. The drivers side seatbelt doesn't tighten..it won't lock tight in the event of an accident. There was no accident..it just started. It's extremely scary..
9/6/2022
AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE
2 Reports1% of totalPreviewing the first 2 complaint summaries.
TL* THE CONTACT OWNS A 2013 HYUNDAI AZERA. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO FOLSOM LAKE HYUNDAI (12530 AUTO MALL CIR, FOLSOM, CA 95630, (916) 293-4760) WHERE IT WAS DIAGNOSED THAT THE CLOCKSPRING IN THE AIR BAG NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 76,581.
11/5/2018
The contact owns a 2013 Hyundai Azera. The contact stated that when the vehicle was started, the volume of the radio failed to function as needed. Additionally, she also noticed that the passengerâs side air bag warning light was illuminated. The vehicle was diagnosed by an independent mechanic, and the contact was informed that the clockspring needed to be replaced and referred the contact to the dealer for assistance. The manufacturer was not contacted. The failure mileage was unknown.
2/14/2023
FUEL SYSTEM, GASOLINE
1 Report1% of totalPreviewing the first 1 complaint summaries.
THERE IS HEAVY BLACK CARBON BUILDUP ON THE TAILPIPES AND REAR OF MY AZERA. THE HYUNDAI DEALER SAID IT IS NORMAL DUE TO THE TYPE OF CATALYTIC CONVERTER THEY USE. MY LEXUS MECHANIC (OUR OTHER CAR) SAID IT PROBABLY A PROBLEM WITH THE FUEL TO AIR RATIO THE CAR IS USING. *TR
3/6/2014
TIRES
1 Report1% of totalPreviewing the first 1 complaint summaries.
5/31/2016 LEFT FLORIDA TRAVELING I95 NORTH DESTINATION MARYLAND, OVERNIGHT IN NC. PROCEEDED ON OUR TRIP 6/1/2016 UPON GOING ONTO MD RT 50 TRAVEKING IN 4 LANES OF TRAFFIC WE FELT SOMETHING FUNNY. MY HUSBAND MADE HIS WAY TO THE RIGHT SHOULDER OF THE HIGHWAY AT 12:30 PM,GOT OUT OF THE CAR AND IMMEDIATELY CHECKED THE FRONT PASSENGER TIRES AND IT WAS SHREDDED, AND I MEAN SHREDDED. BEING OLDER I CALLED THE MD STATE POLICE FOR ROADSIDE ASSISTANCE, AFTER WAITING I HAD TO CALL THEM BACK AS THE JACK HAD SLIPPED AND WAS NOW UNDER THE CAR, UPON GETTING THE SPARE ON WE HAD TO PROCEED TO GET AIR IN THE TIRE. MY HUSBAND SAID THE BACK PASSENGER TIRES APPEARED LOW AND HE PUT AIR IN IT ALSO. WE PROCEEDED TO GET ONTO RT 75 (IN MARYLAND) AND AGAIN AFTER DRIVING FOR APPROXIMATELY 15 MINUTES WE FELT SOMETHING NOT RIGHT WITH THE CAR, WE AGAIN GOT OVER TO THE RIGHT SHOULDER OF THE 4 LANE HIGHWAY CALLED STATE POLICE ROAD ASSISTANCE AGAIN AS THE REAR TIRE WAS ALSO FLAT AND DAMAGED. THESE TIRES ONLY HAD APPROXIMATELY 24,000 MILES ON THEM.HANKOOK OPTIMO P245/40R19 94V. AT THE TIME THIS OCCURRED WE HAD TO WAIT FOR ASSISTANCE AS WE HAD NO OTHER SPARE. WE FINALLY MANAGED TO FIND A SHOP WITH USED 19 INCH TIRES TO MOUNT ON THE ONES THAT WERE DESTROYED AND I MEAN SHREDDED ! WE HAD TO PUT OUT $130.00 FOR (2) USED UNMATCHED TIRES. AT THE TIME THIS OCCURRED WE WERE ONLY (1) HOUR FROM OUR HOTEL. WE DID NOT ARRIVE UNTIL 7:00PM. I FEEL AS THOUGH HANKOOK SHOULD REPLACE ALL 4 OF OUR TIRES AT THEIR EXPENSE! SOMETHING WAS DEFINITLY WRONG WITH THESE TIRES! IT IS A WONDER THAT WE ARE STILL HERE TO TELL OUT EXPERIENCE!
6/19/2016
VISIBILITY/WIPER
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I WAS DRIVING DOWN THE INTERSTATE ABOUT 11 A.M. ON SUNDAY, JUNE 19 (OVERCAST, SOME RAIN ON AND OFF, STOP AND GO TRAFFIC, SO I WAS PROBABLY GOING ABOUT 30 OR 35 MPH) WHEN I HEARD A LOUD POP, LIKE SOMEONE POPPING A PAPER LUNCH BAG. DIDN'T KNOW WHAT IT WAS SO A COUPLE MINS LATER I HEARD WIND. ALL WINDOWS WERE UP, SO I OPENED THE SHADE COVERING THE PANORAMIC MOON ROOF, AND THAT'S WHEN I SAW THE HUGE HOLE IN THE FRONT PIECE OF GLASS. THIS IS THE ONE THAT MOVES WHEN YOU OPEN IT. THERE WAS NOTHING INSIDE (LIKE A ROCK OR LUG NUT ETC) TO INDICATE SOMETHING HIT IT. THERE WAS NO PREVIOUS DAMAGE TO THE ROOF. I HAD TO PAY A $500 DEDUCTIBLE TO GET IT FIXED, SO IF THIS IS A GLASS DEFECT THEN I SHOULD GET MY MONEY BACK.
7/27/2016
EXTERIOR LIGHTING
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I like to report that this vehicle developed moisture inside the head lamps and it has inside a silver/ look like tent foil spread all over. At nigh we canât see the road. We replaced the light ð¡ and bought the most brighter once $109.@ and we still canât see at night. It is a safety issue since we can see. Iâm not the only one you have1000s of customers with the same issues but they have bought the part in Amazonâs. My problem about that is that they do not sale them for my car it said that is for Sonata. And that once you buy it you would have to get a built hule that fits. This is one of the comments on companies: 10:31 5G: 83 ' F FMac8413 V 1 post ⢠Joined 2022 #1 ⢠May 29, 2022 Well I inherited a 2013 Azera. Nothing but light things are useless I canât see at night and the look bad. Would a 2011 sonata parts fit my 2013 Azera? It would have to be a matter of bolt holes being different because side by side these cars look identical! Anyway any serious input is greatly appreciated.
7/8/2024
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
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The Car started to emit Smoke while Driving on highway. All the feature indicate that the issue is purely related to the recall but the Hyndai took in the vehicle and gave me a decision that the engine failure is not related to recall. Said that the recall has been completed.
12/30/2024
Data and Methodology
Scores are derived from NHTSA recalls and owner complaints, normalized by vehicle segment averages.
What are the most common owner complaints for the 2013 Hyundai Azera?
Are complaints about the 2013 Hyundai Azera a serious warning sign?
How should buyers use complaint data for the 2013 Hyundai Azera?
Are complaints about the 2013 Hyundai Azera severe?
Complaint list entries are sourced from owner-submitted NHTSA ODI records.
Hyundai Azera: How should complaint data influence buying decisions?
Carfocal links complaint data directly to recall and maintenance routes for the same model year.
- Complaint entries
- 149
- Top-topic view
- 5 grouped topics shown
- Primary source
- NHTSA ODI owner complaint records
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