2017 GMC Acadia Owner Complaints

THE HORN TAKES A LOT OF FORCE TO HONK OR ENGAGE THE HORN. I TOOK IT TO THE DEALER AND THE TECHNICIAN SAID, "IT WAS BY DESIGN". TO ME THIS IS A FLOW AND IT IS A SAFETY CONCERN TO ME AND MY FAMILY.

11/8/2016

2017 ACADIA 'DENALI' TRIM IS MISSING AFM INFORMATION FROM ITS DIC DISPLAY. AFM INFORMATION SHOWS WHEN THE ENGINE IS USING 6 V/S 4 CYLINDERS. OTHER TRIMS SEEM TO SHOW AFM INFORMATION WHEN EQUIPPED WITH V6 ENGINE. AFM IS AN IMPORTANT FEATURE AND DENALI BEING THE HIGHEST LEVEL TRIM SHOULD DEFINITELY HAVE THIS INFORMATION AVAILABLE. GM SHOULD PROVIDE UPGRADED DISPLAY TO 2017 DENALI CUSTOMERS.

12/31/2016

TL* THE CONTACT OWNS A 2017 GMC ACADIA. THE CONTACT STATED THAT THE HORN TOOK EXCESSIVE FORCE IN ORDER TO OPERATE. AS A RESULT, THE VEHICLE WAS INVOLVED IN AN SIDE IMPACT COLLISION BECAUSE THE DRIVER COULD NOT ALERT THE OTHER DRIVER OF THEIR PRESENCE. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE COLLISION CENTER WHERE IT WAS REPAIRED. THE CONTACT WAS ALSO INFORMED BY THE DEALER THAT THIS FAILURE WAS COMMON AMONG THIS PARTICULAR MODEL VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER STATED THAT THE VEHICLE WAS DESIGNED WITH THAT PARTICULAR FAILURE. THERE WERE NO INJURIES. THE FAILURE MILEAGE WAS APPROXIMATELY 600.

3/9/2017

HORN HAS NOT WORKED FROM DAY ONE. DEALER SAYS CAN'T FIX UNTIL GM REDESIGNS A SOLUTION. SAD.

3/10/2017

ON 2017 ACADIA WITH IT'S 6TXX TRANSMISSION, THE SHIFTS FROM 2-3 FEEL WEIRD (ESPECIALLY) WHEN DRIVING AT SLOW SPEEDS. YOU GET A FEELING AS IF TRANNY TAKES MORE THAN USUAL TIME TO ENGAGE INTO 3RD GEAR, WHEN ALREADY DISENGAGED FROM 2ND GEAR. THIS IS SIMILAR TO WHAT FEELING ONE MIGHT GET IF YOU MOVED FROM 2ND - NEUTRAL - 3RD GEAR. I STARTED EXPERIENCING THIS ISSUE FROM APPROX. 5K MILES. THIS WOULD BE RISKY WHEN YOU ARE TRYING TO MERGE INTO A YIELD OR CHANGE LANES AND THIS SHIFT OCCURS, YOU MOMENTARILY FEEL LOSS OF CONTROL. A QUICK GOOGLE SEARCH ON THIS ISSUE AND YOU WILL SEE FOLKS ALREADY COMPLAINING ABOUT THIS ON FORUMS. *TR

1/16/2017

TL* THE CONTACT OWNS A 2017 GMC ACADIA. WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION HESITATED TO SHIFT GEARS AND THE VEHICLE BEGAN TO VIBRATE EXCESSIVELY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT REFERENCED GMC RECALL NUMBER 17109 (REAR DIFFERENTIAL CLUTCH CONTROL MODULE). THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STRUTS AND THE MOTOR MOUNT NEEDED TO BE REPLACED. ADDITIONALLY, FIELD TESTERS DETERMINED THAT THE VEHICLE WAS OPERATING NORMALLY. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DID NOT ASSIST. THE MANUFACTURER STATED THAT THE VEHICLE WAS OPERABLE. THE APPROXIMATE FAILURE MILEAGE WAS 209,000.

5/8/2017

THE 2017 GMC ACADIA DOES NOT HAVE ANY TURN SIGNAL INDICATORS THAT ARE VISIBLE ON THE SIDE OF THE VEHICLE. THE TURN INDICATOR IS EMBEDDED IN THE HEADLIGHT AND IS NOT VISIBLE TO VEHICLES ALONG SIDE OR PERPENDICULAR TO THE ACADIA.

10/19/2016

LOW BEAM HEADLIGHT PERFORMANCE INADEQUATE. VERTICAL AIM IS OK BUT LUMINOUS LUX IS LOW, AND LATERAL COVERAGE DURING LOW SPEED TURNING IS INSUFFICIENT. IF THIS VEHICLE MEETS THE FMVSS STANDARD FOR LIGHTING, CONSIDER RAISING THE MINIMUM STANDARDS. LIGHTING IS A SAFETY ISSUE NHTSA NOW TESTS FOR. UNLESS THE CUSTOMER DOES A TEST DRIVE AT NIGHT (CAN BE IMPOSSIBLE DURING THE SUMMER), THERE IS NO WAY TO LEARN OF A DEFICIENCY BEFORE PURCHASING.

1/9/2017

STOPPED AT AN INTERSECTION FOR A RED LIGHT, UPON GREEN LIGHT, ACCELERATOR TAPPED TO ENTER INTERSECTION AND FORWARD COLLISION BRAKING SYSTEM APPLIED BRAKES. NOTHING WAS IN FRONT OF VEHICLE AT TIME OF FORWARD COLLISION BRAKING SYSTEM APPLICATION. TAPPED ACCELERATOR AGAIN AND VEHICLE HESITATED BUT SLOWLY ACCELERATED TO NORMAL SPEEDS. THE VEHICLE BEHIND AT THE TIME BARELY STOPPED WHICH WOULD HAVE REAR-ENDED MY VEHICLE AND CAUSED A CHAIN REACTION. CONTINUED ON TO WORK, CAREFULLY APPLYING ACCELERATOR AFTER EACH STOP. VERY SCARY FOR THE VEHICLE TO STOP IN THE MIDDLE OF A BUSY INTERSECTION WITH TRAFFIC BEHIND AND NOT IMMEDIATELY ALLOWING DRIVER TO CONTROL ACCELERATION.

9/27/2017

THE VEHICLES BRAKES BECAME DEFECTIVE AND STOPPED WORKING WHICH CAUSED AN ACCIDENT.

4/7/2018

TRUCK CONSTANTLY FAILS TO START. KEYFOB NOT RECOGNIZED. COMPUTER SYSTEM CRASHES, REAR AIR VENTS FALL OUT. FAULTY GAS TANK AND GAS LINE. CANNOT FILL UP GAS TANK PAST 1/2 A TANK. BEEN HAPPENING SINCE INCEPTION AND IS CONSTANTLY IN AND OUT OF SERVICE FOR THE SAME ISSUES OVER THE PAST YEAR. NOT BEING ABLE TO START THE TRUCK IS A SAFETY HAZARD TO ME AND MY FAMILY. THERE NEEDS TO BE AN ALTERNATE WAY TO START THE TRUCK SHOULD THE COMPUTER SYSTEM CRASH.

11/21/2017

2 INSTANCES WITHIN A 2 WEEK PERIOD. ON 12/13/2017 VEHICLE IS BEING DRIVEN AND ENGINE POWER IS LOST AND CAR TURNS OFF WE HAD TO PULL OVER SIDE OF THE ROAD WHEN TRYING TO RESTART THE CAR IT SPUTTERS AND WONT START.. 2ND INSTANCE ON 12/24/2017 CAR WAS ONCE CAR WAS PUT IN GEAR IT STALLED WOULD NOT RESTART OR EVEN TURN OVER. DEALER REPLACED BATTERY AND FUEL PUMP REGULATOR MODULE THE 1ST TIME. 2ND TIME DEALER DOES NOT KNOW WHAT THE PROBLEM IS.

12/26/2017

TL* THE CONTACT OWNS A 2017 GMC ACADIA. THE CONTACT STATED THAT IT TOOK A TREMENDOUS AMOUNT OF FORCE TO ENGAGE THE HORN. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DESIGN OF THE HORN WAS NORMAL, AND NO FAILURE OR REPAIR WAS NEEDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 700.

10/17/2016

TL* THE CONTACT OWNS A 2017 GMC ACADIA. THE CONTACT STATED THAT THE HORN DID NOT FUNCTION UNLESS AN ABNORMAL FORCE WAS EXERTED. THE VEHICLE WAS TAKEN TO TWO DEALERS WHERE IT WAS CONFIRMED THAT IT TOOK AN EXCESSIVE AMOUNT OF FORCE TO GET THE HORN TO WORK. THERE WAS NO REMEDY FOR THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 1,800.

12/5/2016

LESS THAN 30 DAYS OF TAKING POSSESSION OF THE VEHICLE BRAND NEW, WE NOTED A WHINE WHEN YOU TURNED THE STEERING WHEEL. WE BROUGHT THE VEH IN TO DEALERSHP AND IT WAS REPORTED THE AIRBAG COIL WAS WRAPPED AROUND STEERING COLUMN CAUSING THE NOISE. THE COIL WAS REPLACED AND VEH RETURNED TO ME. WITHIN 24 HOURS THE NOISE RETURNED. THIS TIME THEY DETERMINED IT WAS THE FRONT LEFT STRUT AND REPLACED. A BRAND NEW VEHICLE SHOULD NOT NEED A NEW STRUT. DEALERSHIP SAID THEY HAD ANOTHER ACADIA IN FOR SAME PROBLEM

3/17/2017

THE STEERING HAS LOCKED BRIEFLY 3 TIMES WHILE DRIVING ON THE FREEWAY WITHIN THE LAST FEW WEEKS. THE FIRST TIME I WAS CHANGING LANES ON I-8 GOING ABOUT 45 MPH. THE NEXT TIME I WAS TAKING A FREEWAY EXIT RAMP FROM I-805 TO THE I-8 DECELERATING AND HAD NO CONTROL AS I TURNED THE WHEEL TO MANEUVER THROUGH THE CURVE. THIS PAST SATURDAY, 4/8, I WAS EXITING I-805 AT SORRENTO VALLEY ROAD AND THE STEERING LOCKED FOR OVER 2 SECONDS. I ORIGINALLY THOUGHT THIS WAS A SUSPENSION ISSUE. HOWEVER, I FINALLY RECEIVED SERVICE RECORDS FROM HOEHN GMC IN CARLSBAD ON 4/7 THAT STATED THERE WAS AN ISSUE WITH THE VEHICLE BEFORE I TOOK DELIVERY. THE SERVICE RECORD STATES '40 DTC P16E5 SENSOR COMM CIRCUIT 3 HIGN VOLTAGE' AND A PART WAS REPLACED. HOWEVER, I PICKED UP THE VEHICLE ON 3/2 AND THE SERVICE INVOICE HAS A DATE OF 3/22. I HAVE NOT BEEN BACK TO THE DEALER SINCE 3/2. I HAD TO LEAVE THE VEHICLE AT THE DEALER ON 2/28 WHEN I SIGNED THE LEASE AGREEMENT BECAUSE THE DEALERSHIP TOLD ME THE TRANSMISSION WAS STILL LOCKED. WHEN I PICKED UP MY VEHICLE ON 3/2, I NOTICED THE VEHICLE HAD 34 ADDITIONAL MILES SINCE MY INITIAL INSPECTION ON 2/28. AFTER SEVERAL UNANSWERED EMAILS AND PHONE CALLS TO JERRY BRUMMET OVER THE LAST MONTH, HE FINALLY SENT ME THE SERVICE RECORDS TO SHOW THE REASON FOR THE ADDITIONAL MILEAGE. THIS SURPRISED ME BECAUSE I WAS NEVER NOTIFIED OF AN ISSUE WHEN I PICKED UP THE VEHICLE, NOR DID I RECEIVE ANY SERVICE RECORDS. I DO NOT FEEL SAFE DRIVING THIS VEHICLE AND WOULD HAVE TAKEN IT IN FOR SERVICE SOONER HAD THE DEALERSHIP NOTIFIED AND PROVIDED THE SERVICE RECORDS INDICATING THERE WERE FACTORY DEFECTS PRIOR TO MY RECEIVING IT. I PLAN TO TAKE THE VEHICLE TO ANOTHER DEALERSHIP FOR SERVICE IN THE MEANTIME. ULTIMATELY, I AM CONCERNED THIS IS A REPEAT SAFETY PROBLEM THAT MAY LEAD TO AN ACCIDENT OR OTHER BODILY INJURY.

4/10/2017

STATIONARY, NEW VEHICLE POSSIBLY INAPPROPRIATELY EQUIPPED. A VEHICLE WITH A 2ND ROW BENCH SEAT PROVIDING SEATING FOR 3 WITH A CENTER OCCUPANT SEAT BELT BUT WITHOUT HEAD RESTRAINT (AND NO PROVISION FOR HEAD RESTRAINT). I CANNOT SEEM TO DETERMINE IF SUCH A CONFIGURATION DOES OR DOES NOT COMPLY WITH FEDERAL REGULATIONS. I CANNOT DETERMINE, THEREFORE, WHETHER I AM OR AM NOT LEGALLY ALLOWED TO CARRY A PASSENGER IN THE MIDDLE (INBOARD) SEAT.

3/18/2017

TL* THE CONTACT OWNS A 2017 GMC ACADIA. THE CONTACT STATED THAT THE FRONT DRIVER SIDE SEAT BELT AND THE SECOND ROW MIDDLE SEAT BELTS BOTH FAILED TO RETRACT. THE CONTACT TOOK THE VEHICLE TO AUTONATION BUICK GMC WEST SAHARA (6400 W SAHARA AVE, LAS VEGAS, NV 89146; 702-605-5808) WHERE IT WAS DIAGNOSED THAT THE SEAT BELTS FAILED AND THE SEAT BELT SYSTEM NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OPENED A CASE. THE MANUFACTURER WAS UNABLE TO CONFIRM IF AND WHEN THE PART FOR THE REPAIR WOULD BE AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 1,400.

11/9/2017

THE 2017 GMC ACADIA HORN TAKES AN UNREASONABLE AMOUNT OF FORCE TO ENGAGE. THIS HAS BEEN NOTED BY SEVERAL USERS. MY SPOUSE HAD A SEMI TRUCK COME INTO HER LANE A DAY AGO AND COULD NOT GET HORN TO SOUND TO WARN OTHER DRIVER. GMC DEALERSHIP INVESTIGATED AND SAID ITS JUST THE WAY THE ASSEMBLY WORKS IN THIS MODEL. I BELIEVE THIS REPRESENTS A SAFETY ISSUE AS IT MAKES THE HORN UNUSABLE WHEN YOU NEED IT QUICKLY AND WITHOUT TAKING YOUR EYES OFF THE ROAD. GM IS SAYING TO BAD.

7/21/2017

HORN IS SO HARD TO PUSH NO ONE IN MY FAMILY CAN SOUND HORN GUYS AT DEALER COULD NOT GET IT TO SOUND WITHOUT EXCESSIVE FORCE THIS IS HIGHLY DANGEROUS NO ONE AT THE DEALER OR GMC WILL FIX IT THEY SAY IT WAS THE WAY IT WAS DESIGNED AGAIN VERY DANGEROUS SOME ONE NEEDS TO FIX THIS FLAW BEFORE SOMEONE DIES IN AN ACCIDENT BECAUSE THEY WERE UNABLE TO SOUND HORN TO AVOID COLLISION I WOULD HAVE NEVER IMAGED BUYING A BRAND NEW CAR I WOULD HAVE UNRESOLVED SAFETY CONCERNS WITH THE ANSWER FROM GMC AND THE DEALER BEING WE AREN'T FIXING IT SO I GUESS YOU SHOULDN'T DRIVE IT THAT'S THE FIX NOT TO DRIVE MY ONE AND ONLY BRAND NEW CAR HOW ABOUT GMC OR THE DEALER MAKING MY BRAND NEW CAR SAFE AND FIXING THEIR PROBLEM!!!!! THERE NEEDS TO BE A RECALL FOR THIS HORN

9/23/2017

I HAVE REQUESTED AT LEAST 4 TIMES FOR REPAIR OF MY CAR 2017 ACADIA. SEVERAL CAUTION LIGHT ON THE DASHBOARD COMES ON INCLUDING THE ENGINE SENSOR(MALFUNCTION INDICATOR LAMP). WHILE DRIVING THE CAR IT LOOSES POWER TO ACCELERATE. WHEN PRESSING THE GAS PEDAL THE CAR STALLS. THIS ISSUE HAS HAPPENED ON BOTH THE HIGHWAY AND CITY. THERE HAVE ALSO BEEN TIMES WHEN TURNING INTO A PARKING LOT I HAVE FELT SOME VIBRATION. ADDITIONALLY, THE CAR DASHBOARD GIVES OUT COMMANDS FOR PUTTING THE CAR IN PARK AFTER IT IS STATIONARY.

8/30/2018

WHEN CAR IS PUT INTO PARK A 'ACTION REQUIRED' COMES UP SAYING 'SHIFT INTO GESR' WHICH THE VEHICLE IS ALREADY IN PARK. THEREFORE, WILL NOT SHUT OFF CAUSING THE BATTERY TO DRAIN AND DIE.

3/20/2019

THE DRIVERS SIDE FRONT SEAT HAS SOMETHING LOOSE UNDER THE LEATHER. THERE IS SOMETHING THAT MOVES WHEN YOU GO AROUND TURNS OR STOPS. IT ALSO MAKES NOISES AND POPS.

9/30/2016

HEARING RATTLE SOUND FROM 2ND AND 3RD ROW FROM DAY1 FOR 2017 GMC ACADIA DENALI. PRIMARY SOURCE SEEMS(SOMETHING INSIDE) SEATS IN 2ND ROW AND MAY BE 3RD ROW. RATTLE CAN BE HEARD WHEN GOING OVER BUMPS OR BAD ROAD PATCHES ON USUAL CITY ROADS. SEEMS WHENEVER VEHICLE GOES OVER A BAD ROAD PATCH, 2ND/3RD ROW SEATS VIBRATE A LOT AND RATTLE SOUND CAN BE HEARD. SOMETIMES I CAN HEAR SLIGHT RATTLE FROM AROUND PASSENGER SIDE 1ST ROW DOOR AS WELL.

10/15/2016

ADAPTIVE-CRUISE-CONTROL (ACC)/FORWARD COLLISION BRAKING(AVOIDANCE) SYSTEM APPLIED VERY STRONG BRAKES(TWICE) IN CERTAIN SCENARIO WHEN USING ACC, INCREASING THE CHANCES OF VEHICLE BEHIND REAR-ENDING. WHILE ACC IS ENABLED, SAY YOUR VEHICLE COMES TO FULLSTOP AS VEHICLE IN FRONT HAS COME TO A FULL STOP(SAY AT TRAFFIC SIGNAL) AND ACC APPLIES FULL BRAKES. TRAFFIC AHEAD STARTS MOVING AGAIN, BUT SINCE VEHICLE WON'T MOVE ON ITS OWN DRIVER IS REQUIRED TO PRESS ACCELERATOR TO GET IT MOVING AGAIN OR ACC TO RESUME ITS OPERATION (THIS IS BY DESIGN). IN SUCH SCENARIO IF DRIVER ENDS UP PUSHING ACCELERATOR A BIT HARDER(I.E. MORE THAN JUST TAPPING IT), ACC APPLIES VERY STRONG BRAKES STOPPING VEHICLE RIGHT THERE. BY THIS TIME VEHICLE BEHIND YOU HAS STARTED MOVING ALREADY AND MIGHT REAR-END DUE TO ABRUPT STOP. I GUESS ACC THINKS DISTANCE BETWEEN YOU AND VEHICLE AHEAD IS VERY LESS AND THINKS ITS GOING TO COLLIDE AND HENCE APPLIES STRONG BRAKES. BUT THIS IS A BAD DESIGN/PROGRAMMING SINCE IT EXPECTS DRIVER TO PUSH ACC. PEDAL FOR ACC TO RESUME OPERATIONS, BUT IF DRIVER DOES IT BIT MORE THAN WHAT ACC LIKES, THERE IS A CHANCE OF ACCIDENT. GM SHOULD PERFORM MORE TESTS WITH ITS ACC AROUND SUCH SCENARIOS AND FINE-TUNE THEIR ACC SOFTWARE. *TR

12/13/2016

I BROUGHT IT IN TO SERVICE DEPARTMENT A COUPLE MONTHS AGO BECAUSE THE ACCELERATOR WOULD ACCELERATE WITH OUT ME PUSHING THE GAS EVEN SLAMMING ON THE BRAKES WOULD GET TO 85 90 MILES AN HOUR. FINALLY GOT IT OFF THE ROAD AND OFF HUGE QUANTITIES OF WHITE SMOKE FROM THE BRAKES BEING SO HOT. ASSURED ME IT WAS FIXED AND LAST NIGHT IN HIGHWAY TRAFFIC DID IT AGAIN. ALMOST GOT ME KILLED. SERVICE SAID THERE WAS NO RECALL BUT THIS IS VERY DANGEROUS!

11/29/2017

LESS THAN 30 DAYS OF TAKING POSSESSION OF THE VEHICLE BRAND NEW, WE NOTED A WHINE WHEN YOU TURNED THE STEERING WHEEL. WE BROUGHT THE VEH IN TO DEALERSHP AND IT WAS REPORTED THE AIRBAG COIL WAS WRAPPED AROUND STEERING COLUMN CAUSING THE NOISE. THE COIL WAS REPLACED AND VEH RETURNED TO ME. WITHIN 24 HOURS THE NOISE RETURNED. THIS TIME THEY DETERMINED IT WAS THE FRONT LEFT STRUT AND REPLACED. A BRAND NEW VEHICLE SHOULD NOT NEED A NEW STRUT. DEALERSHIP SAID THEY HAD ANOTHER ACADIA IN FOR SAME PROBLEM

3/17/2017

TL* THE CONTACT OWNS A 2017 GMC ACADIA. WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION HESITATED TO SHIFT GEARS AND THE VEHICLE BEGAN TO VIBRATE EXCESSIVELY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT REFERENCED GMC RECALL NUMBER 17109 (REAR DIFFERENTIAL CLUTCH CONTROL MODULE). THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STRUTS AND THE MOTOR MOUNT NEEDED TO BE REPLACED. ADDITIONALLY, FIELD TESTERS DETERMINED THAT THE VEHICLE WAS OPERATING NORMALLY. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DID NOT ASSIST. THE MANUFACTURER STATED THAT THE VEHICLE WAS OPERABLE. THE APPROXIMATE FAILURE MILEAGE WAS 209,000.

5/8/2017

I HAVE HAD A VIBRATION IN MY CAR WHEN YOU WOULD DRIVE ALL THE TIME TOOK IT TO THE DEALERSHIP ON A NUMBER OF OCCASIONS THEY COULDN'T FIGURE IT OUT. THEY ALL SAID IT WAS NORMAL WHY THE CAR DRIVES. I THOUGHT IT WAS THE TIRES. TOOK IT TO NTB TALK TO THEM ABOUT HE SAID IT'S TIRES MOST LIKELY. SO I CALL TIRE MANUFACTURER AND THEY GAVE ME NEW TIRES. I REQUESTED GM DO THIS THEY TOLD ME NO. I HAD THEM REPLACED BY NTB I REQUESTED TO GM THEY REIMBURSE FOR THE INSTALLATION OF THE TIRES WHICH WAS A LITTLE OVER $101.00 THEY SAID NO. I WANT TO BE HELPED WITH THIS. GM DIDN'T WANT TO DO WHAT IS RIGHT AND FIX THE ISSUE ALSO PAY ME BACK FOR WHAT SHOULD HAVE BEEN COVERED UNDER WARRANTY BUT WOULDN'T REPLACE THE TIRES SO I HAD TO DO WHAT I HAD TO TO GIVE MY WIFE AND SON A SAFE CAR TO BE IN. CAN YOU PLEASE HELP ME OUT

4/17/2018

WE LEASED A 2017 GMC ACADIA BACK IN OCT. OF 2016. LAST WEEK MY WIFE WAS DRIVING HOME IN WET CONDITIONS DUE TO RAIN AND GOING AROUND 35 MILES PER HOUR WHERE SHE HYDROPLANED THE CAR. LUCKILY WHEN SHE HIT THE CURB, THE CAR CORRECTED ITSELF AND LUCKILY THERE WAS NOTHING MORE SERIOUS. WE TOOK THE CAR TO A LOCAL GARAGE TO INSPECT AND UPON REVIEW, HE STATED THAT ALL 4 TIRES HAVE DRY ROT AND SHOULD BE CHANGED IMMEDIATELY. HE ADVISED US TO GO BACK TO THE DEALERSHIP. WHEN I CALLED TO MAKE AN APPOINTMENT, THEY STATED THAT THE TIRES ARE WEAR AND TEAR AND ARE NOT COVERED HOWEVER I FEEL THESE ARE DEFECTIVE TIRES. WE HAVE 26K MILES ON THE CAR AND THIS OCT. WILL BE 3 YEARS SO WE ARE AVERAGING UNDER 10K A YEAR. I AM ATTACHING PICTURES SO YOU CAN SEE WHAT WE ARE SPEAKING OF AND ASK YOU TO ADVISE US AND OUR DEALERSHIP WHICH IS VAN BUREN BUICK GMC LOCATED IN NEW HYDE PARK, NY. I DO NOT FEEL SAFE DRIVING WITH THESE TIRES AND ASK THAT YOU STEP IN AND ASSIST US. I HAVE 2 YOUNG DAUGHTERS AND DO NOT WANT SOMETHING MORE HAPPEN UNTIL THIS IS ADDRESSED.

6/2/2019

HEARING RATTLE SOUND FROM 2ND AND 3RD ROW FROM DAY1 FOR 2017 GMC ACADIA DENALI. PRIMARY SOURCE SEEMS(SOMETHING INSIDE) SEATS IN 2ND ROW AND MAY BE 3RD ROW. RATTLE CAN BE HEARD WHEN GOING OVER BUMPS OR BAD ROAD PATCHES ON USUAL CITY ROADS. SEEMS WHENEVER VEHICLE GOES OVER A BAD ROAD PATCH, 2ND/3RD ROW SEATS VIBRATE A LOT AND RATTLE SOUND CAN BE HEARD. SOMETIMES I CAN HEAR SLIGHT RATTLE FROM AROUND PASSENGER SIDE 1ST ROW DOOR AS WELL.

10/15/2016

TL* THE CONTACT OWNS A 2017 GMC ACADIA. THE CONTACT STATED THAT IT TOOK A TREMENDOUS AMOUNT OF FORCE TO ENGAGE THE HORN. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DESIGN OF THE HORN WAS NORMAL, AND NO FAILURE OR REPAIR WAS NEEDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 700.

10/17/2016

THE GAS GAUGE INDICATOR SHOWED 90 MILES UNTIL EMPTY, BUT WAS ACTUALLY EMPTY. THIS OURRED DURING A FAMILY TRIP FROM NORTHERN CALIFORNIA TO SOUTHERN CALIFORNIA. WE RAN OUT OF GAS ON TOP OF THE GRAPEVINE. FINALLY, AFTER A 3 HOUR WAIT, ROAD SERVICE BROUGHT GAS AND WE WERE ON OUR WAY TO THE NEAREST GAS STATION.

7/11/2017

2 INSTANCES WITHIN A 2 WEEK PERIOD. ON 12/13/2017 VEHICLE IS BEING DRIVEN AND ENGINE POWER IS LOST AND CAR TURNS OFF WE HAD TO PULL OVER SIDE OF THE ROAD WHEN TRYING TO RESTART THE CAR IT SPUTTERS AND WONT START.. 2ND INSTANCE ON 12/24/2017 CAR WAS ONCE CAR WAS PUT IN GEAR IT STALLED WOULD NOT RESTART OR EVEN TURN OVER. DEALER REPLACED BATTERY AND FUEL PUMP REGULATOR MODULE THE 1ST TIME. 2ND TIME DEALER DOES NOT KNOW WHAT THE PROBLEM IS.

12/26/2017

ADAPTIVE-CRUISE-CONTROL (ACC)/FORWARD COLLISION BRAKING(AVOIDANCE) SYSTEM APPLIED VERY STRONG BRAKES(TWICE) IN CERTAIN SCENARIO WHEN USING ACC, INCREASING THE CHANCES OF VEHICLE BEHIND REAR-ENDING. WHILE ACC IS ENABLED, SAY YOUR VEHICLE COMES TO FULLSTOP AS VEHICLE IN FRONT HAS COME TO A FULL STOP(SAY AT TRAFFIC SIGNAL) AND ACC APPLIES FULL BRAKES. TRAFFIC AHEAD STARTS MOVING AGAIN, BUT SINCE VEHICLE WON'T MOVE ON ITS OWN DRIVER IS REQUIRED TO PRESS ACCELERATOR TO GET IT MOVING AGAIN OR ACC TO RESUME ITS OPERATION (THIS IS BY DESIGN). IN SUCH SCENARIO IF DRIVER ENDS UP PUSHING ACCELERATOR A BIT HARDER(I.E. MORE THAN JUST TAPPING IT), ACC APPLIES VERY STRONG BRAKES STOPPING VEHICLE RIGHT THERE. BY THIS TIME VEHICLE BEHIND YOU HAS STARTED MOVING ALREADY AND MIGHT REAR-END DUE TO ABRUPT STOP. I GUESS ACC THINKS DISTANCE BETWEEN YOU AND VEHICLE AHEAD IS VERY LESS AND THINKS ITS GOING TO COLLIDE AND HENCE APPLIES STRONG BRAKES. BUT THIS IS A BAD DESIGN/PROGRAMMING SINCE IT EXPECTS DRIVER TO PUSH ACC. PEDAL FOR ACC TO RESUME OPERATIONS, BUT IF DRIVER DOES IT BIT MORE THAN WHAT ACC LIKES, THERE IS A CHANCE OF ACCIDENT. GM SHOULD PERFORM MORE TESTS WITH ITS ACC AROUND SUCH SCENARIOS AND FINE-TUNE THEIR ACC SOFTWARE. *TR

12/13/2016

TL* THE CONTACT OWNS A 2017 GMC ACADIA. WHILE DRIVING THE VEHICLE, THE WHEELS LOCKED UP IN 4WD MODE. THE DEALER DIAGNOSED THAT THE WHEEL DIFFERENTIAL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 2,500.

12/21/2016

THE PASSENGER WIPER BLADE DOES NOT COVER SUFFICIENT AREA OF THE WINDSHIELD TO PERMIT THE PASSENGER TO SEE THE 'RIGHT' PORTION OF THE ROAD. THE UNWIPED AREA ACCUMULATES DIRT AND ADDS TO THE VISUAL OBSTRUCTION OF FALLING RAIN. AN UNBELIEVABLE VISUAL DISTORTION OF THE ROAD RESULTS. I AM 70 AND AM APPALLED AT THE LACK OF WIPER COVERAGE IN A CRITICAL PORTION OF THE WINDSHIELD FOR THE PASSENGER. MOST PASSENGERS ASSIST THE DRIVER IN THE SAFE OPERATION OF THE VEHICLE BY CALLING ATTENTION TO IMPENDING PROBLEMS. THEIR CONTRIBUTION IS LIMITED IN THIS VEHICLE DUE TO THE POOR WIPER COVERAGE OF THE PASSENGER SIDE. THE PORTION OF THE CAR ABOVE THE BOTTOM OF THE WINDSHIELD WAS MOVED IN ON THE SIDES OF THE CAR BY DESIGN CHANGE. THE NORMAL SWATH OF THE PASSENGER WIPER FOR A FULL WIDTH CAR DOESL NOT WORK WITH THIS REDESIGN. THE PASSENGER WIPER PIVOT POINT SHOULD BE CLOSER TO THE FRONT OF THE PASSENGER AND WIPE TO THE RIGHT EDGE OF THE WINDSHIELD. HELP !!! THIS WIPER SITUATION IS REALLY AWFUL, UNNECESSARY, AND FATIGUING TO THE PASSENGER. THE A, B, AND C SECTIONS OF THE WINDSHIELD WERE SELECTED FOR THE SPECIFICATIONS WHEN WE HAD FULL WINDSHIELDS GOING TO THE RIGHT AND LEFT SIDES OF CAR. NOW THAT THE EDGES OF THE WINDSHIELD HAS BEEN MOVED IN, THE SPECIFICATION COVERAGE FOR THE PASSENGER IS NOT SUFFICIENT. THANKS FOR LISTENING AND HOPEFULLY, YOU CAN DO SOMETHING .... WE HATE DRIVING THIS CAR IN THE RAIN.

4/2/2017

TL* THE CONTACT OWNED A 2017 GMC ACADIA. WHILE DRIVING WITH THE CRUISE CONTROL SET AT 60 MPH, THE CONTACT ATTEMPTED TO DEACTIVATE THE CRUISE CONTROL, BUT WAS UNSUCCESSFUL. THE CONTACT ALSO ATTEMPTED TO DEACTIVATE THE CRUISE CONTROL BY DEPRESSING THE BRAKE PEDAL, BUT THAT FAILED AS WELL. THE CONTACT HAD TO STEER INTO A CONCRETE BARRIER TO STOP THE VEHICLE, WHICH CAUSED ALL THE AIR BAGS TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE LEFT SHOULDER, RIBS, AND A BROKEN TOOTH, BUT DID NOT SEEK MEDICAL ATTENTION. POLICE REPORT NUMBER: 2018809633 WAS FILED. THE VEHICLE WAS TOWED TO AN UNKNOWN DEALER WHERE IT WAS DEEMED A TOTAL LOSS. THE CAUSE OF THE CRUISE CONTROL FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CASE NUMBER: 8-4427699189 WAS OPENED. THE FAILURE MILEAGE WAS 27,200.

7/19/2018