2016 GMC Acadia Owner Complaints

Complaint Summary
The 2016 GMC Acadia has 269 reported complaints.
- Top issues involve air bags and electrical system.
Reliability Score
Reliability Score
Based on 269 complaints
Most Frequent Issues
AIR BAGS
127 47.2%
ELECTRICAL SYSTEM
23 8.6%
STEERING
23 8.6%
UNKNOWN OR OTHER
18 6.7%
POWER TRAIN
17 6.3%
Quick Insights
The top category is AIR BAGS, accounting for 47.2% of all complaints.
Owners have reported issues across 30 distinct vehicle systems.
Note: Complaint data reflects owner reports and may not always indicate a verified defect. Compare with Recalls and TSBs for a complete picture.
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What owners keep reporting on the 2016 GMC Acadia
The 2016 GMC Acadia has 269 owner complaints in this dataset. AIR BAGS is the most common complaint category, representing about 47% of the reports shown here.
Most common complaint categories
The top complaint groups for the 2016 GMC Acadia are AIR BAGS (127), ELECTRICAL SYSTEM (23), STEERING (23).
Are these complaints a serious red flag?
Potentially. 194 complaint reports involve higher-attention systems like brakes, steering, engine, powertrain, fuel, suspension, airbags, or electrical components, which is enough to justify a focused inspection.
What should buyers inspect on a used 2016 GMC Acadia?
Start with the top complaint systems, compare them against the recall report, then inspect service records for evidence that those same areas were already repaired or monitored.
Detailed Complaint Log
Showing 26 of 26 systems
AIR BAGS
117 Reports47% of totalPreviewing the first 2 complaint summaries.
ALL THE CARS' AIRBAGS DEPLOYED SPONTANEOUSLY, I WAS ON A SMALL STREET , GETTING OUT OF THE GYM'S BUILDING PARKING
5/14/2019
MY CAR PRESENTED WITH ISSUE 'PASSENGER PRESENCE MODULE MALFUNCTION CHECK CIRCUIT' THAT PER GMC SERVICE ADVISOR MAY AFFECT THE PROPER AIRBAG DEPLOYMENT DURING AN ACCIDENT. CAR ONLY HAS 35K MILES AND BARELY USED SINCE PURCHASED BACK IN 2015. NOW THEY ARE NOT BEING COVERED FOR REPAIR/REPLACEMENT.
3/13/2021
STEERING
23 Reports9% of totalPreviewing the first 2 complaint summaries.
2016 SLE GMC ACADIA CENTER GEAR SHIFTING COMPONENT LEVEL DOES NOT INDICATE WHAT GEAR THE VEHICLE IS CURRENTLY IN. P,R,N,D,L ALL REMAIN WHITE IN COLOR DESPITE BEING IN A DIFFERENT GEAR; AN IMPROVEMENT (PERHAPS A COLOR CHANGE TO THE CURRENT GEAR) IS NEEDED. GEAR INDICATION IS CURRENTLY LOCATED ON A 2 INCH BY 3 INCH SCREEN SCREEN ABOVE THE SPEEDOMETER IN THE INSTRUMENT CLUSTER. HOWEVER, THE STEERING WHEEL IS LOCATED WITHIN THE AVERAGE PERSONS FIELD OF VIEW OF THE INDICATION SCREEN, THUS MAKING THE INDICATION SCREEN USELESS UNTIL A MAJOR BODY ADJUSTMENT, UP OR DOWN, IS MADE. POOR INDICATION OF CURRENT GEAR AND THE SIZE OF GEAR INDICATION NEED TO BE DRASTICALLY IMPROVED TO PREVENT ACCIDENTAL GEAR SELECTION WHICH WOULD RESULT IN WRECKS AND LOST OF LIFE.
7/11/2016
POWER STEERING FAILS WHILE DRIVING DUE TO SUDDEN SUBSTANTIAL FLUID LEAKAGE. COMPLAINTS TO GM ARE UNRESOLCVED WHILE GM CONTINUES TO SELL FLAWED VEHICLES.
6/4/2019
ELECTRICAL SYSTEM
21 Reports8% of totalPreviewing the first 2 complaint summaries.
2016 SLE GMC ACADIA CENTER GEAR SHIFTING COMPONENT LEVEL DOES NOT INDICATE WHAT GEAR THE VEHICLE IS CURRENTLY IN. P,R,N,D,L ALL REMAIN WHITE IN COLOR DESPITE BEING IN A DIFFERENT GEAR; AN IMPROVEMENT (PERHAPS A COLOR CHANGE TO THE CURRENT GEAR) IS NEEDED. GEAR INDICATION IS CURRENTLY LOCATED ON A 2 INCH BY 3 INCH SCREEN SCREEN ABOVE THE SPEEDOMETER IN THE INSTRUMENT CLUSTER. HOWEVER, THE STEERING WHEEL IS LOCATED WITHIN THE AVERAGE PERSONS FIELD OF VIEW OF THE INDICATION SCREEN, THUS MAKING THE INDICATION SCREEN USELESS UNTIL A MAJOR BODY ADJUSTMENT, UP OR DOWN, IS MADE. POOR INDICATION OF CURRENT GEAR AND THE SIZE OF GEAR INDICATION NEED TO BE DRASTICALLY IMPROVED TO PREVENT ACCIDENTAL GEAR SELECTION WHICH WOULD RESULT IN WRECKS AND LOST OF LIFE.
7/11/2016
ON MULTIPLE OCCASIONS THE VEHICLE HAS COMPLETELY SHUT-DOWN, WHILE SITTING STATIONARY IN TRAFFIC WITH THE BRAKES APPLIED (ONCE AT STOPLIGHT, ANOTHER TIME BACKING OUT FROM DRIVEWAY WITH BRAKE APPLIED PRIOR TO TRANSITIONING TO DRIVE) EACH OCCASION THE VEHICLE WAS RESTARTED WITH NO ISSUE OR WARNING LIGHTS. 1ST TIME TAKEN TO DEALER, NO "CODES" WERE FOUND AND WERE UNABLE TO RE-CREATE PROBLEM, AND SENT HOME. CURRENTLY AT DEALER FOR THE 2ND TIME AND STILL UNABLE TO RETRIEVE ERROR CODES OR RE-CREATE. CURRENTLY CONTACTING GM FOR ASSISTANCE. VEHICLE PURCHASED NEW IN DECEMBER 2016 FROM NORTH STAR GMC IN PENNSYLVANIA, AND CURRENTLY HAS LESS THAN 10K MILES.
8/24/2016
UNKNOWN OR OTHER
18 Reports7% of totalPreviewing the first 2 complaint summaries.
THIS VEHICLE LACK PROPER LOAD RESTRAINTS SO THAT OBJECTS PLACED IN THE CARGO AREA DO NOT FLY ALL OVER AND HURT PASSENGERS IN CASE OF SUDDEN STOP OR ACCIDENT. CARGO NETTING HAS VERY POOR SIDE ANCHORS AND LACKING FLOOR ANCHORS.
4/16/2016
ON MULTIPLE OCCASIONS THE VEHICLE HAS COMPLETELY SHUT-DOWN, WHILE SITTING STATIONARY IN TRAFFIC WITH THE BRAKES APPLIED (ONCE AT STOPLIGHT, ANOTHER TIME BACKING OUT FROM DRIVEWAY WITH BRAKE APPLIED PRIOR TO TRANSITIONING TO DRIVE) EACH OCCASION THE VEHICLE WAS RESTARTED WITH NO ISSUE OR WARNING LIGHTS. 1ST TIME TAKEN TO DEALER, NO "CODES" WERE FOUND AND WERE UNABLE TO RE-CREATE PROBLEM, AND SENT HOME. CURRENTLY AT DEALER FOR THE 2ND TIME AND STILL UNABLE TO RETRIEVE ERROR CODES OR RE-CREATE. CURRENTLY CONTACTING GM FOR ASSISTANCE. VEHICLE PURCHASED NEW IN DECEMBER 2016 FROM NORTH STAR GMC IN PENNSYLVANIA, AND CURRENTLY HAS LESS THAN 10K MILES.
8/24/2016
POWER TRAIN
16 Reports6% of totalPreviewing the first 2 complaint summaries.
TL* THE CONTACT OWNS A 2016 GMC ACADIA. THE GEAR SHIFTER WAS PLACED IN THE PARK POSITION AND THE CONTACT WALKED AWAY FROM THE VEHICLE. ON THE WAY BACK TO THE VEHICLE, THE CONTACT NOTICED IT ROLLED ONTO THE HIGHWAY ON ITS OWN. THE CONTACT RAN AFTER THE VEHICLE AND TRIED TO STOP IT, BUT IT RAN OVER HER RIGHT FOOT, CRUSHED IT, AND CRASHED INTO A UTILITY BOX. A POLICE REPORT WAS FILED AND THE CONTACT RECEIVED MEDICAL ATTENTION FOR HER FOOT. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V092000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 4,000. UPDATED 06/21/17*LJ *CN
8/8/2016
TL* THE CONTACT OWNS A 2016 GMC ACADIA DENALI. WHILE THE DRIVER WAS PLACING THE KIDS IN THE CAR SEAT, WITH THE KEY REMOVED FROM THE IGNITION SWITCH AND THE GEAR SHIFTER IN PARK, A TICKING NOISE WAS HEARD. THE VEHICLE ROLLED AWAY AND CRASHED INTO A PILLAR. THE FUEL TANK RUPTURED AND CAUSED A FIRE. THE VEHICLE WAS TOWED TO A SAFE LOCATION. THE DRIVER SUFFERED MINOR INJURIES AND THE PASSENGERS WERE UNINJURED. THE DRIVER REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE MANUFACTURER AND THE DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
6/20/2017
ENGINE
12 Reports5% of totalPreviewing the first 2 complaint summaries.
ON MULTIPLE OCCASIONS THE VEHICLE HAS COMPLETELY SHUT-DOWN, WHILE SITTING STATIONARY IN TRAFFIC WITH THE BRAKES APPLIED (ONCE AT STOPLIGHT, ANOTHER TIME BACKING OUT FROM DRIVEWAY WITH BRAKE APPLIED PRIOR TO TRANSITIONING TO DRIVE) EACH OCCASION THE VEHICLE WAS RESTARTED WITH NO ISSUE OR WARNING LIGHTS. 1ST TIME TAKEN TO DEALER, NO "CODES" WERE FOUND AND WERE UNABLE TO RE-CREATE PROBLEM, AND SENT HOME. CURRENTLY AT DEALER FOR THE 2ND TIME AND STILL UNABLE TO RETRIEVE ERROR CODES OR RE-CREATE. CURRENTLY CONTACTING GM FOR ASSISTANCE. VEHICLE PURCHASED NEW IN DECEMBER 2016 FROM NORTH STAR GMC IN PENNSYLVANIA, AND CURRENTLY HAS LESS THAN 10K MILES.
8/24/2016
TL* THE CONTACT OWNS A 2016 GMC ACADIA. THE CONTACT STATED THAT WHILE STOPPED AT A TRAFFIC LIGHT, THE VEHICLE BEGAN TO VIBRATE ABNORMALLY. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT FLASHED ON AND OFF AND THE SERVICE STABILA-TRAC WARNING LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO FAULKNER BUICK GMC TREVOSE LOCATED AT 4427 E STREET RD, TREVOSE, PA 19053, PHONE NUMBER: (267) 984-4658, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS AN O2 SENSOR FAILURE, ALONG WITH AN ECM MALFUNCTION, AND FUEL LEVEL SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS NOT CONTACTED AND MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 26,334.
8/2/2017
LANE DEPARTURE: BLIND SPOT DETECTION
7 Reports3% of totalPreviewing the first 2 complaint summaries.
I HAVE HAD THE "SIDE DETECTION SYSTEM" FAIL TWICE IN 2 YEARS. I SEE THERE IS AN OPEN RECALL (N172097060) FOR THIS ISSUE BUT THIS DOES NOT COME UP SAYING MY VEHICLE IS AFFECTED WHEN I SEARCH THE VIN. I BELIEVE THERE IS MORE VEHICLES INCLUDED THAN THE 131,652 THEY IS CLAIMED IN THIS REPORT.
3/8/2021
I HAVE A 2016 GMC ACADIA DENALI THAT HAS A "SERVICE SIDE DETECTION" ERROR ON THE DIC. CALLED IN THE GMC AND THERE IS A SPECIAL COVERAGE ADJUSTMENT #N172097060 ON THIS ISSUE. IT IS SUPPOSED TO BE VALID FOR 6 YEARS / 80,000 MILES. MY ACADIA HAS 41,000 ON IT. WHEN GMC ENTERED MY VIN, IT DOESN'T SHOW UP AS BEING COVERED?? HOW CAN SOME BE COVERED AND SOME NOT IF THEY ALL SEEM TO HAVE THIS ISSUE?
3/31/2021
ELECTRONIC STABILITY CONTROL (ESC)
5 Reports2% of totalPreviewing the first 2 complaint summaries.
TL* THE CONTACT OWNS A 2016 GMC ACADIA. THE CONTACT STATED THAT WHILE STOPPED AT A TRAFFIC LIGHT, THE VEHICLE BEGAN TO VIBRATE ABNORMALLY. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT FLASHED ON AND OFF AND THE SERVICE STABILA-TRAC WARNING LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO FAULKNER BUICK GMC TREVOSE LOCATED AT 4427 E STREET RD, TREVOSE, PA 19053, PHONE NUMBER: (267) 984-4658, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS AN O2 SENSOR FAILURE, ALONG WITH AN ECM MALFUNCTION, AND FUEL LEVEL SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS NOT CONTACTED AND MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 26,334.
8/2/2017
MY WIFES VEHICLE WHICH IS OUR FAMILY VEHICLE HAS HAD SEVERAL REOCCURRING ISSUES. WE HAVE BROUGHT THE VEHICLE TO THE DEALERSHIP SEVERAL TIMES AND HAVE NOT RESOLVED THE PROBLEM AS IT IS STILL ON GOING. THE PROBLEM DOES NOT HAPPEN ALL THE TIME BUT IS EXTREMELY SCARY. WHILE DRIVING THE VEHICLE WILL ALERT THAT YOU ARE ABOUT TO HAVE A COLLISION BUT THERE IS NOTHING IN FRONT OF YOU JUST A VEHICLE TO THE SIDE OF YOU AND WILL BREAK ON ITS OWN. THIS HAS HAPPENED NUMEROUS TIMES BUT THE DEALERSHIP HAS NOT BEEN ABLE TO REPLICATE THE PROBLEM. WE ALSO HAD SERVICE STABILITRAK, TRACTION CONTROL OFF AND THE SERVICE TRACTION CONTROL LIGHTS COME ON THE DASH WHILE DRIVING. WHEN THESE CAME ON THE VEHICLE STARTED TO SHAKE HORRIBLY AND THE RPM'S DROPPED TO UNDER 1000 WHILE STILL GOING 40 MPH. I HAVE ALSO HAD ON A FEW OCCASIONS THE BACKUP CAMERA SAY VEHICLE GUIDING LINES UNAVAILABLE WHILE REVERSING AND WHILE DRIVING RANDOMLY THE VEHICLE WITH SAY PARK ASSIST OFF THEN DISAPPEAR AFTER SEVERAL MINUTES. JUST 2 WEEKS AGO I WENT TO START THE VEHICLE AND IT SAID SERVICE THEFT DETERRENT SYSTEM AND WOULD NOT START UNTIL I DISCONNECTED THE BATTERY AND WAITED A FEW MINUTES TO RECONNECT THE BATTERY AND RE-START THE VEHICLE. WE BROUGHT THE VEHICLE TO SHEEHAN GMC IN LIGHTHOUSE POINT FLORIDA 4 TIMES FOR THESE SPECIFIC ISSUES AND RECEIVED NO RESOLUTION. AFTER CONTACTING GMC WE RECEIVED NO ASSISTANCE UNTIL I FILED LEMON LAW WHICH THEN THEY SENT AN ENGINEER WHO STATED AFTER A 2 HOUR INSPECTION THERE WAS NO REPLICATION OF PROBLEMS AND VEHICLE IS OPERATING AS NORMAL. THIS VEHICLE IS A DEATH TRAP AND NOT SAFE TO DRIVE MY FAMILY IN. I WILL NOT PURCHASE ANOTHER GM PRODUCT.
4/26/2018
SERVICE BRAKES
4 Reports2% of totalPreviewing the first 2 complaint summaries.
TL* THE CONTACT OWNS A 2016 GMC ACADIA. THE CONTACT STATED THAT THE BRAKES WERE NOT CONSISTENT AND MADE IT DIFFICULT TO STOP THE VEHICLE. WHILE AT A RED LIGHT, THE BRAKES FAILED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A LOCAL DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE FAILURE RECURRED AND THE VEHICLE WAS TOWED TO ANOTHER DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE DEALER TO SEND THE VEHICLE HOME, IF THE FAILURE WAS NOT DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 1,036.
9/20/2016
I AM WRITING THIS LETTER TO INFORM YOU OF AN INCIDENT WHICH OCCURRED ON SUNDAY JUNE 4, 2017 WHILE DRIVING MY GMC ACADIA. I WORK IN REAL ESTATE SALES AND AFTER SHOWING HOME SITES TO A POTENTIAL BUYER I RETURNED TO MY MODEL PARKING LOT. I PULLED INTO THE PARKING LOT AND WAS IN THE PROCESS OF PARKING THE CAR WHEN THE CAR SUDDENLY BEGAN REVVING. I WAS ONLY A FEW FEET AWAY FROM THE PARKING BLOCK AND I HAD MY FOOT ON THE BRAKE. I TRIED TO PUT THE CAR IN PARK BUT IT WOULD NOT MOVE. THE CAR KEPT REVVING AND JERKED FORWARD WITH SO MUCH FORCE THAT I WENT OVER THE PARKING BLOCK, THROUGH THE BUSHES AND THROUGH THE PVC FENCE. I HAD MY FOOT ON THE BRAKE THE ENTIRE TIME AND KEPT TRYING TO PUT THE CAR IN PARK. AFTER A FEW FEET BEYOND THE FENCE THE CAR FINALLY WENT INTO PARK AND I WAS ABLE TO STOP THE CAR. I AM COMPLETELY GRATEFUL THAT NO PEDESTRIANS WERE ON THE OTHER SIDE OF THE FENCE. AS I AM SURE YOU CAN IMAGINE I WAS TERRIFIED TO GET BACK INTO THE CAR. I CALLED MY HUSBAND AND HAD HIM BRING ME THE OTHER CAR SO I CAN FINISH OUT MY WORK DAY. THE ACADIA IS OUR FAMILY CAR AND THE CAR THAT TRANSPORTS OUR FOUR CHILDREN. MY HUSBAND TOOK THE CAR INTO FERMAN DEALERSHIP, THE DEALERSHIP WHICH WE LEASED THE CAR FROM, AND THEY BLEW HIM OFF SAYING THAT I PROBABLY GOT CONFUSED BETWEEN THE BRAKE AND THE THROTTLE. I AM 41 YEARS OLD AND HAVE BEEN DRIVING SINCE I WAS 16 AND I CAN ASSURE YOU THAT I DID NOT GET CONFUSED AND I FIND IT COMPLETELY INSULTING THAT THEY EVEN SAID THAT. IT DOES NOT SEEM THAT WE HAVE ANY LEGAL RECOURSE FOR BEING ABLE TO TERMINATE OUR LEASE DUE TO THIS, WHICH IS WHAT WE WOULD WANT. I WANT THIS INCIDENT REPORTED IN WRITING SHOULD GOD FORBID IT HAPPENS AGAIN AND THERE IS MORE DAMAGE THAN JUST TWO FENCE PANELS.
6/8/2017
VISIBILITY/WIPER
3 Reports1% of totalPreviewing the first 2 complaint summaries.
THE CHROME TRIM AROUND THE VENTS ABOVE THE CENTER NAVIGATION SCREEN DISPLAY ARE MADE OF A MIRROR FINISH CHROME UNLIKE THE MATTE TRIM THAT SURROUNDS THE NAVIGATION SCREEN. WHEN ONE IS DRIVING AND THE SUN IS APPROXIMATELY DIRECTLY OVERHEAD, THE SUN REFLECTS OFF THE CHROME TRIM AND DUE TO THE ANGLE OF THE TRIM, IS REFLECTS DIRECTLY INTO THE DRIVER'S EYES. AS ONE CANNOT REALLY CHANGE ANYTHING WHILE DRIVING DURING THIS PERIOD TO BLOCK THE REFLECTION THE DRIVER IS CONSTANTLY BEEN DISTRACTED WITH THE SUN REFLECTION OF THE MIRROR LIKE TRIM THAT IS SHINNING IN THE DRIVER'S EYES.
6/1/2016
WINDSHIELD WIPER JUST SOPPED WORKING UNEXPECTEDLY. WAS DRIVING AT NIGHT AND IT STARTED RAINING HARD AND WIPERS WOULD NOT MOVE. NO PREVIOUS ISSUE WITH SYSTEM. NOTHING TO INDICATE A FAILURE WAS GOING TO OCCUR.
8/30/2020
EXTERIOR LIGHTING
3 Reports1% of totalPreviewing the first 2 complaint summaries.
2016 SLE GMC ACADIA CENTER GEAR SHIFTING COMPONENT LEVEL DOES NOT INDICATE WHAT GEAR THE VEHICLE IS CURRENTLY IN. P,R,N,D,L ALL REMAIN WHITE IN COLOR DESPITE BEING IN A DIFFERENT GEAR; AN IMPROVEMENT (PERHAPS A COLOR CHANGE TO THE CURRENT GEAR) IS NEEDED. GEAR INDICATION IS CURRENTLY LOCATED ON A 2 INCH BY 3 INCH SCREEN SCREEN ABOVE THE SPEEDOMETER IN THE INSTRUMENT CLUSTER. HOWEVER, THE STEERING WHEEL IS LOCATED WITHIN THE AVERAGE PERSONS FIELD OF VIEW OF THE INDICATION SCREEN, THUS MAKING THE INDICATION SCREEN USELESS UNTIL A MAJOR BODY ADJUSTMENT, UP OR DOWN, IS MADE. POOR INDICATION OF CURRENT GEAR AND THE SIZE OF GEAR INDICATION NEED TO BE DRASTICALLY IMPROVED TO PREVENT ACCIDENTAL GEAR SELECTION WHICH WOULD RESULT IN WRECKS AND LOST OF LIFE.
7/11/2016
Recently the "Service Side Detection System" light came on. Now the blind side monitoring doesn't work. While driving all of lights on the dash, radio, and headlights turned off. I was unable to see the road, my speed, or anything within the vehicle. I did some research and this is a vary common issue with these vehicles and nothing has been done to correct it.
3/1/2023
SEATS
3 Reports1% of totalPreviewing the first 2 complaint summaries.
ON APRIL 5, 2018, MY FAMILY AND I (FRONT PASSENGER) WERE IN A HEAD ON COLLISION. UPON IMPACT MY SEAT'S LOCKING MECHANISM LOST CONTROL OF MY SEAT CAUSING ME TO BE THROWN FORWARD AND IMPACTING THE DASHBOARD, WHICH I BELIEVE CONTRIBUTED TO MY INJURY, FRACTURED L1 AND L2.
5/4/2018
The contact owns a 2016 GMC Acadia. The contact stated that the driverâs side seat control panel had detached from the seat without warning. The contact had initially taken the vehicle to a dealer where the seat panel was replaced out of pocket. Recently, the contact discovered that the same panel was fractured for the second time. The dealer was notified of the failure and the contact made another appointment with the same dealer for the same failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 50,000.
7/9/2021
SEAT BELTS
3 Reports1% of totalPreviewing the first 2 complaint summaries.
SEAT BELT FOR DRIVER DOES NOT SECURE. GMC STATES NOT COVERED UNDER WARRANTY LEEK IN POWER STEERING. KNOWN ISSUE WITH GMC AND NO RECALLS
1/3/2020
THE DRIVERS SEAL BELT LATCH BROKE DUE TO AN "INTERNAL FAILURE".
11/16/2020
VEHICLE SPEED CONTROL
2 Reports1% of totalPreviewing the first 2 complaint summaries.
THERE IS AN AIR VENT LOCATED NEXT TO ACCELERATOR WITH FINS SLANTED DOWNWARDS. SHOES SUCH AS TENNIS SHOES HANG UP ON THE VENT AS YOU TRY TO RELEASE THE ACCELERATOR. HAVE TO PULL YOUR FOOT OUT OF THE HANG UP WHICH CAUSES DELAYS AND DISTRACTIONS. DEALER SAYS NO KNOWN FIX AND THAT THIS IS NOT IDENTIFIED AS A PROBLEM BY GM.
10/17/2016
Special Coverage Adjustment N172097060 Side Blind Zone Alert Module Water Intrusion was issued for my vehicle. I took it in to get fixed and was told I was past the 6 year extension (May 2022) but under the milage (79,199). They told me the parts are on back order from GMC. This was on 04-03-2023. On 04-05-2023 I was driving my vehicle and the instrument cluster went partially blank. I lost my speedometer , tachometer and most of the other gauges. I had numerous warning lights on. The blinkers stopped working and I had no control of any environmental controls or radio functions. I pulled off the side of the road and shut the vehicle off. I tried to restart it, it started but even more things began to fail electrically. I shut if off again, tried another restart and now it would not start. I tried multiple times and could not get it to start. With the car off and the key out of the ignition, the heater control panel would stay on and the fan was running. I tried a few more times and finally got it to run but still had no instrumentation. I was less than a mile from home and tried to make it back. While driving I had no electrical control of anything and no way to determine my speed. I made it back, but now my vehicle will not start at all. With the key out it still runs the heater controls and fan. This is a dangerous situation not being able to control your vehicle electrical systems and being able to start your vehicle. This needs to be a recall, NOT a manufacture " Special coverage adjustment" that they know is a known issue and dont even have to parts to fix it.
4/6/2023
STRUCTURE:BODY
2 Reports1% of totalPreviewing the first 2 complaint summaries.
THE CAR WAS PARKED AND OFF WHEN THE LIFT GATE MALFUNCTIONED. OPENED THE LIFTGATE USING THE BUTTON ON THE GATE, IT OPENED FULLY PAUSED OPEN, THEN SUDDENLY DROPPED 1/3 OF THE WAY CLOSED ON TOP OF MY HUSBAND, IT OPENED AGAIN AND THEN CLOSED QUICKLY ON IT'S OWN. IT REPEATED THE SAME ACTION AGAIN WHEN WE TRIED OPENING. AFTER WE TURNED OFF THE POWER LIFTGATE USING THE BUTTON IN THE DASH WE COULD OPEN THE LIFE HOWEVER WE HAD TO HOLD THE GATE UP, IT WOULD SLAM DOWN IF WE LET GO OF THE GATE. THE LIFE GATE STRUTS WERE FOUND TO BE LEAKING AND REPAIRED. IT IS THE EXACT SAME PROBLEM AS FOUND IN THE RECALLED 2010-2012 ACADIAS
5/9/2019
Passenger side carpeting and foam are soaked from a leakage somewhere. The fuse panel under glove box is soaked and not working correctly. Water is almost making its way into battery under passenger side rear floor. Rust has formed under the shifting console. Car is moldy. No one can tell me what is happening but thousands of complaints online regarding GMC Acadia all have this problem. My vehicle is useless 20,000 in the driveway and cannot drive. Not to mention me and my kids have been driving in mold for who knows how long. GMC needs to fix this issue before they have a class action lawsuit on their hands.
10/2/2022
TRACTION CONTROL SYSTEM
1 Report0% of totalPreviewing the first 1 complaint summaries.
TL* THE CONTACT OWNS A 2016 GMC ACADIA. THE CONTACT STATED THAT WHILE STOPPED AT A TRAFFIC LIGHT, THE VEHICLE BEGAN TO VIBRATE ABNORMALLY. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT FLASHED ON AND OFF AND THE SERVICE STABILA-TRAC WARNING LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO FAULKNER BUICK GMC TREVOSE LOCATED AT 4427 E STREET RD, TREVOSE, PA 19053, PHONE NUMBER: (267) 984-4658, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS AN O2 SENSOR FAILURE, ALONG WITH AN ECM MALFUNCTION, AND FUEL LEVEL SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS NOT CONTACTED AND MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 26,334.
8/2/2017
TIRES:TREAD/BELT
1 Report0% of totalPreviewing the first 1 complaint summaries.
TL* THE CONTACT OWNS A 2016 GMC ACADIA EQUIPPED WITH GOODYEAR FORTERA HL TIRES, SIZE: P255/6518 109S. WHILE THE VEHICLE WAS STATIONARY, THE CONTACT NOTICED THAT THE FRONT DRIVER'S TIRE, THE REAR DRIVER'S TIRE, AND THE REAR PASSENGER'S TIRE HAD ABNORMAL CRACKS IN THE TREAD NEAR THE WHEEL RIMS. THE CONTACT STATED THAT THE REAR DRIVER'S TIRE HAD A 1/2 INCH CRACK, THE REAR PASSENGER'S TIRE HAD A 2 INCH CRACK IN THE TREAD, AND THE FRONT DRIVER'S TIRE HAD TWO 1/2 INCH CRACKS IN THE TREAD. NORMAN GALE BUICK GMC OF CEDAR KNOLLS, NEW JERSEY WAS MADE AWARE OF THE FAILURE AND STATED THAT THE TIRES WERE OUT OF WARRANTY, BUT THAT THEY COULD BE PRO-RATED BASED UPON THE PERCENTAGE OF TIRE USAGE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 22,000.
8/22/2017
TIRES
1 Report0% of totalPreviewing the first 1 complaint summaries.
I HAVE A 2016 GMC ACADIA. IT HAS APPROXIMATELY 24,000 MILES, AND WAS PURCHASED NEW BY ME. THE FACTORY TIRES, GOODYEAR FORTERA HL EDITION, ARE EXHIBITING SIGNIFICANT CRACKING BETWEEN THE TREADS ALL AROUND EACH TIRE. THE TIRES HAVE BEEN PROPERLY MAINTAINED, HAVE EVEN TREAD WEAR, AND ADEQUATE TREAD DEPTH. THERE WAS A RECALL FOR THE SAME ISSUE IN 2015, BUT I WAS ADVISED BY GOODYEAR THAT MY MODEL YEAR IS NOT INCLUDED.
4/28/2018
WHEELS
1 Report0% of totalPreviewing the first 1 complaint summaries.
I HAVE A CONCERN WITH ALL 4 OF MY TIRES ON MY 2016 GMC ACADIA. THESE TIRES WERE MANUFACTURED ON THE 10TH WEEK OF 2016. I PURCHASED MY TRUCK 4/12/2016. I HAVE TAKEN MY TRUCK TO GOOD YEAR SERVICE STATION AND GMC AS INSTRUCTED BY GM TO NO AVAIL. THEY ARE SAYING THAT THIS IS WEAR AN TEAR. ALL OF MY TIRES ARE DRY ROTTED. MY TRUCK IS ONLY 2 YEARS OLD AND HAS 22,509 MILES. THE LIFE EXPECTANCY FOR TIRE WEAR AND TEAR IS APPROXIMATELY 6 YEARS. I DO NOT AGREE WITH THIS OUTCOME BECAUSE MY FIANC HAS A CADILLAC ESCALADE 2015 WHICH HE PURCHASED IN 2014 AND HE DRIVES AND HAUL'S CAR AND HIS TIRES ARE IN BETTER CONDITION THEN MINE. I HAVE MY GRANDBABIES IN MY TRUCK AND NOW WORRY OF A TIRE BLOW OUT. IF I EXPERIENCE A BLOW OUT I WILL SUE BOTH GOOD YEAR AND GMC. I DON'T FEEL SAFE DRIVING IN MY TRUCK AND I DON'T FEEL THAT I SHOULD PAY OUT OF POCKET WHEN THESE TIRES ARE CLEARLY DEFECTIVE. THE BATCH PERVIOUS TO MY TIRE BATCH WERE RECALLED. WHO'S TO SAY THAT THESE TIRES ARE ALSO DEFECTIVE. I HAVE ATTACHED PHOTO FOR VERIFICATION. I AM ASHAMED OF GMC FOR NOT TAKING THIS SERIOUS AS I HAVE. IT JUST DOESN'T MAKE SENSE THAT IN JUST 2 TIRES ALL 4 OF MY TIRES ARE DRY ROTTED! THIS IS UNACCEPTABLE TO ME. ALL I WANTED WAS PEACE OF MIND AND THAT THEY WOULD REPLACE THESE TIRES. THANK YOU FOR YOUR TIME. I HOPE THIS DOESN'T HAPPEN TO ANYONE ELSE.
5/9/2018
VISIBILITY
1 Report0% of totalPreviewing the first 1 complaint summaries.
TL* THE CONTACT OWNS A 2016 GMC ACADIA. THE CONTACT STATED THAT THE FRONT PASSENGER WINDOW WAS INOPERABLE. THE CONTACT MENTIONED THAT THE WINDOW WAS NOT ABLE TO BE CONTROLLED FROM THE DRIVER'S SIDE DOOR PANEL. THE VEHICLE WAS TAKEN TO POAGE CHEVROLET (851 W PEARCE BLVD, WENTZVILLE, MO 63385, (636) 327-6268) WHERE THE DRIVER'S SIDE WINDOW CONTROL WAS REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 33,000. *JB
8/22/2019
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
1 Report0% of totalPreviewing the first 1 complaint summaries.
I HAVE HAD THE "SIDE DETECTION SYSTEM" FAIL TWICE IN 2 YEARS. I SEE THERE IS AN OPEN RECALL (N172097060) FOR THIS ISSUE BUT THIS DOES NOT COME UP SAYING MY VEHICLE IS AFFECTED WHEN I SEARCH THE VIN. I BELIEVE THERE IS MORE VEHICLES INCLUDED THAN THE 131,652 THEY IS CLAIMED IN THIS REPORT.
3/8/2021
STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID
1 Report0% of totalPreviewing the first 1 complaint summaries.
The contact owns a 2016 GMC Acadia. The contact indicated while driving at various speeds the vehicle had experienced random jerking and hesitation. The vehicle was taken to an independent mechanic who diagnosed that the engine control module was faulty. The engine control module was replaced but the failure continued to occur. The vehicle was then taken to the local dealer who diagnosed that the rack and pinion and power steering pump were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 70,000.
1/25/2022
LANE DEPARTURE: WARNING
1 Report0% of totalPreviewing the first 1 complaint summaries.
I received an error stating âservice side detection systemâ first. Then I started having issues with every error code coming up, side air bag, the side detection lights staying on at all times while engine is on, and I lost my radio entirely. Without my radio I have back up camera! A dealership told me my wire harness is defective, either a frayed wire, corroded wire, and that it is blowing all my fuses. This is before they have completed my service, at my expense. The electrical system runs my car!! Side detection system issues are a SAFETY ISSUE!! It seems this is not the first GMC has heard of this but their response is nothing! How can this safety issue be allowed to continue with GMC not taking steps to fix it in a recall?
6/6/2022
STEERING:RACK AND PINION
1 Report0% of totalPreviewing the first 1 complaint summaries.
Went to get alignment and mechanic said the rack and pinion was faulty because of noise when making turn in vehicle
9/7/2022
FORWARD COLLISION AVOIDANCE: WARNINGS
1 Report0% of totalPreviewing the first 1 complaint summaries.
Transmission- Shift Solenoid EVAP- Purge Valve Forward Collision- goes off when nothing is in front of the vehicle
5/1/2023
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
1 Report0% of totalPreviewing the first 1 complaint summaries.
See attached document for complaint
3/12/2024
Data and Methodology
Scores are derived from NHTSA recalls and owner complaints, normalized by vehicle segment averages.
What are the most common owner complaints for the 2016 GMC Acadia?
Are complaints about the 2016 GMC Acadia a serious warning sign?
How should buyers use complaint data for the 2016 GMC Acadia?
Are complaints about the 2016 GMC Acadia severe?
Complaint list entries are sourced from owner-submitted NHTSA ODI records.
GMC Acadia: How should complaint data influence buying decisions?
Carfocal links complaint data directly to recall and maintenance routes for the same model year.
- Complaint entries
- 269
- Top-topic view
- 5 grouped topics shown
- Primary source
- NHTSA ODI owner complaint records
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