2015 GMC Acadia Owner Complaints

TL* THE CONTACT OWNS A 2015 GMC ACADIA. THE CONTACT STATED THAT THE SERVICE AIR BAG WARNING INDICATOR WAS ILLUMINATED. THE DEALER DIAGNOSED THAT THE AIR BAG WARNING SENSOR NEEDED TO BE REPLACED. THE AIR BAG WARNING SENSOR WAS REPLACED; HOWEVER, THE FAILURE RECURRED. WHILE THE VEHICLE WAS BEING REPAIRED FOR THE THIRD TIME, THE REAR AIR BAGS DEPLOYED INDEPENDENTLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000.

10/3/2016

SERVICE AIR BAGS. THE WHOLE AIR BAG SYSTEM FROM FRONT TO BACK NEEDS SERVICING. I BELIEVE GMC ACAIDAS NEED TO BE RECALLED FOR THIS ISSUE.

6/28/2017

LEFT VEHICLE PARKED ON INCLINE WITH PARKING BRAKE SET. RETURNED TO VEHICLE, STARTED ENGINE, RELEASED PARKING BRAKE , PUT VEHICLE IN DRIVE. THE GEAR INDICATOR ON THE DASH SHOWED THE CAR WAS IN DRIVE. THE GEAR SELECTOR IN CENTER CONSOLE INDICATED IT WAS IN DRIVE. STEPPING ON GAS RESPONDED WITH ONLY INCREASED RPM. VEHICLE BEGAN TO ROLL RAPIDLY IN REVERSE. THE POWER STEERING AND POWER BRAKES WERE NOT WORKING (ALMOST LIKE IT WAS IN PARK). THE VEHICLE WAS NEARLY UNCONTROLLABLE AND ALMOST RESULTED IN SEVERE INJURY AS A COUPLE AND THEIR DOG WERE WALKING BEHIND VEHICLE ON SIDEWALK AT TIME OF INCIDENT. AFTER EXERTING A SIGNIFICANT AMOUNT OF FORCE ON THE BRAK PEDAL THE VEHICLE STOPPED. I APPLIED THE PARKING BRAKE AND SHIFTED TO PARK. SHIFTED BACK TO DRIVE WITH THE SAME RESULT ROLLING BACK FURTHER NEARLY HITTING A BRICK MAILBOX. I THEN PUT TH CAR IN PARK AND TURNED IT OFF RESTARTED AND SHIFTED BACK TO DRIVE, THE VEHICLE THEN PERFORMED AS EXPECTED. VERY FORTUNATE THIS INCID T WAS NOT A DEADLY ACCIDENT. THIS SAME PROBLEM EXHIBITED ITSELF ON LEVEL GROUND ON W PREVIOUS OCCASION BUT WAS DISMISSED AS AN ISOLATED INCIDENT, BUT IT HAS HAPPENED MULTIPLE TIMES NOW.

5/19/2015

I NOTICED THE OTHER DAY WHEN I WAS TURNING MY STEERING WHEEL IT WAS VERY HARD. NO LIGHT OR WARRING AT ALL. I CHECKED MY POWER STEERING FLUID AND IT WAS FULL. I'M NOT ABLE TO TURN THE WHEELS WHEN I'M NOT PRESSING ON THE GAS PEDDLE. I WANT TO MY LOCAL MECHANIC AND HE TOLD ME THAT THERE SHOULD BE A RECALL ON THESE CARS. BECAUSE HE HAS REPLACED TOO MANY IN THE 2015 MODEL. IF I HAVE THEM REPLACE THE POWER STEERING PUMP IT WILL COST ME $1000. THIS IS NOT A GOOD THING. I ALMOST GOT INTO AN ACCIDENT, BECAUSE I WAS NOT ABLE TO TURN THE WHEEL IN TIME. THANK GOD THE OTHER CAR MOVED OUT OF THE WAY. I HAVE YOUNG CHILDREN IN MY CAR EVERYDAY.

11/30/2017

DRIVING AT 34-45 MPH LOSE ALL ENGINE POWER AND HAVE TO PULL OVER. VEHICLE TOTALLY LOSES ALL POWER. ENGINE SHUTS OFF.

2/10/2016

WHEN DRIVING STABLITRAC, ABS, ALL WHEEL DRIVE FAILS GIVING ALARMS ON THE DASH. SUV STARTS SO SHUTTER AND LOOSE ACCELERATION. IF THE CAR IS STOPPED AND SHUT OFF IT WILL CLEAR. WHEN YOU START DRIVING AGAIN IT WILL RANDOMLY DO IT AGAIN, SUCH AS WHEN YOU TURN A CORNER OR PULL OUT TO PASS SOMEONE. I HAS HAPPENED A COUPLE OF TIMES. THE LAST TIME WAS WORSE. I ALMOST GOT HIT BECAUSE IT LOST POWER. LOOKING ON LINE IT LOOKS LIKE THE SAME PROBLEM THAT OTHER GMC VEHICLES HAVE A HISTORY OF.

11/19/2017

I HAVE A 2015 GMC ACADIA WITH 47800 MILES ON IT AND THE AC IS ALREADY BROKEN. SINCE IT'S PASSED THE 36000 MILES THE DEALERSHIP WANTSE TO PAY FOR THE REPAIRS. HOW IS THE AC BROKEN ALREADY ON A VEHICLE THAT'S A YEAR OLD AND LESS THEN 50000 MILES?

6/25/2016

EVERYTIME IT RAINS THE PASSENGER FLOOR GETS WET. I CAN NOT SEE THE WATER COMING IN. HOWEVER, THE MAT AND FLOOR CARPET IS ALWAYS WET AFTER IT RAINS, EVEN IF THE FRONT PASSENGER DOOR HAS NOT BEEN OPENED OR EXPOSED TO THE RAIN. THIS HAS CAUSED MOLD TO GROW ON FLOOR MAT. THIS IS AN ONGOING ISSUE.

12/17/2016

BAD SHIFTING IN TRANSMISSION WHEN YOU SLOW DOWN OR COME TO A STOP AND TURN RIGHT AND ACCELERATE AT THE SAME TIME. THIS HAPPENS ON THE 2014 AND 2015 MODELS, TRANMISSION WILL STUTTER AND ABRUPTLY SHIFT INTO A LOWER GEAR. ON THE ACADIA FORUMS IT IS DOCUMENTED BY OTHER OWNERS AS WELL (APPROX 30-50 OTHER OWNERS). THE TRANSMISSION NEEDS A REPROGRAM TO ACCOUNT FOR THIS ISSUE. GM APPEARS TO NOT BE DOING ANYTHING ABOUT THIS COMMON ISSUE.

6/5/2015

AFTER PICKING UP OUR NEW TRUCK WE NOTICED THAT THE VEHICLE'S ENGINE WAS SHORT JUMPING AT LOW SPEEDS, ESPECIALLY WHEN IN TRAFFIC - AT FIRST WHEN THIS OCCURS YOU HAVE TO ALMOST ASK YOURSELF DID I HIT THE GAS PEDAL INSTEAD OF THE BRAKES. AFTER ONLY A COUPLE WEEKS OF OWNERSHIP WE DROPPED OFF OUR NEW VEHICLE TO BE REPAIRED. DEALER 'S GMC CERTIFIED TECHNICIAN HAD TO CONSULT WITH GMC CORPORATE TO HELP TROUBLESHOOT AND THEN DECIDED TO REPLACE THE LOWER AND UPPER ENGINE VALVE COVERS, AND THE TRANSMISSION CONTROL MODULE; WHICH WAS A QUICK FIX THAT LASTED A LITTLE OVER A WEEK. NOW OUR BRAND NEW VEHICLE IS ONCE AGAIN A LEMON AND REPEATING THE ORIGINAL ISSUE. AFTER CONTACTING GMC AND AFTER REQUESTING ANOTHER SAFER NEW VEHICLE SINCE ITS COMMON SENSE THAT A BRAND NEW TRUCK SHOULD NOT HAVE ANY INTERNAL ENGINE OR TRANSMISSION PROBLEMS BEING THAT WE HAVE A FOUR YEAR OLD, TWO YEAR OLD, AND A NEWBORN, I AM A CONCERNED FOR MY FAMILY'S SAFETY; GMC CORPORATE RESPONSE WAS "DON'T YOU THINK THAT 1 CAR IN 300,000 WOULD HAVE AN ISSUE"... AT THE END WE ARE NOT TALKING ABOUT A LOOSE BELT OR WHEEL OUT OF BALANCE, BUT AN INTERNAL PROBLEM WHICH THERE TECH TOLD MY WIFE THAT HE COULD NOT GUARANTEE THAT THE CARE WAS SAFE DURING HIS TEST DRIVE. THE DEALER'S MANAGER RESPONSE WAS "THE CAR IS NOT OUR PROBLEM WHEN IT LEAVES OUR LOT", IT THEN FALLS UNDER THE MANUFACTURE WARRANTY; WHICH MAKES SENSE, BUT ONCE AGAIN WE ARE TALKING ABOUT A BRAND NEW CAR, NOT A CAR THAT HAS SOME USAGE. NOW TWENTY DAYS IN THE SHOP AND ONLY 2,000 MILE ON THE VEHICLE THEY DECIDED TO REPLACE THE TRANSMISSION, BUT STILL CAN'T TELL US WHAT IS WRONG WITH THE VEHICLE; WHICH NOW WHEN BRAKING ON THE HIGHWAY IT DOWNSHIFTS HARD AND ALMOST FEELS LIKE SOMEBODY REAR ENDED YOU.

8/26/2015

SERVICE STABILITRAK--TRACTION CONTROL OFF! MESSAGE, THEN CAR RAN ROUGH AND LUNGED ON ACCELERATION. THIS HAPPENED AT 5,000 MILES, REPAIRED AT DEALER. AGAIN ABOUT 12,000 ON A TRIP AND RESET ITSELF. NOW, AT 20,000 MILES SAMES MESSAGE AND IS AT THE DEALER BEING REPAIRED. THIS IS A SAFETY HAZARD. PLEASE INVESTIGATE THIS.

1/2/2017

APPROXIMATELY 2 MONTHS AGO, THE VEHICLE SHUT DOWN IN THE MIDDLE OF HIGH SPEED TRAFFIC. SEVERAL WARNING INDICATORS APPEARED (E.G. "STABILITRACK OFF", ETC.), THEN THE VEHICLE IMMEDIATELY SHUT DOWN. PROPULSION STOPPED AND THE VEHICLE SLOWLY CAME TO A STOP. LUCKILY, MY WIFE WAS ABLE TO STEER OFF TO THE SIDE OF THE ROAD SAFELY. IT WAS TOWED TO THE DEALER, ALTHOUGH IT WAS ABLE TO RESTART. THE DEALER HAD FIXED IT, THEN RETURNED THE VEHICLE TO US. TWO MONTHS LATER, THE IDENTICAL THING OCCURRED; SAME ERROR MESSAGES FOLLOWED BY THE VEHICLE SHUTTING DOWN, IN THE MIDDLE OF DRIVING IT. WE TOOK IT BACK TO THE DEALER, AND A DIFFERENT PROBLEM WAS DIAGNOSED (WITH THE VEHICLE OUT OF SERVICE > 2 WEEKS THIS TIME). WE HAVE LOST CONFIDENCE IN THE VEHICLE, AND FEEL IT IS UNSAFE TO DRIVE.

9/11/2017

LEFT VEHICLE PARKED ON INCLINE WITH PARKING BRAKE SET. RETURNED TO VEHICLE, STARTED ENGINE, RELEASED PARKING BRAKE , PUT VEHICLE IN DRIVE. THE GEAR INDICATOR ON THE DASH SHOWED THE CAR WAS IN DRIVE. THE GEAR SELECTOR IN CENTER CONSOLE INDICATED IT WAS IN DRIVE. STEPPING ON GAS RESPONDED WITH ONLY INCREASED RPM. VEHICLE BEGAN TO ROLL RAPIDLY IN REVERSE. THE POWER STEERING AND POWER BRAKES WERE NOT WORKING (ALMOST LIKE IT WAS IN PARK). THE VEHICLE WAS NEARLY UNCONTROLLABLE AND ALMOST RESULTED IN SEVERE INJURY AS A COUPLE AND THEIR DOG WERE WALKING BEHIND VEHICLE ON SIDEWALK AT TIME OF INCIDENT. AFTER EXERTING A SIGNIFICANT AMOUNT OF FORCE ON THE BRAK PEDAL THE VEHICLE STOPPED. I APPLIED THE PARKING BRAKE AND SHIFTED TO PARK. SHIFTED BACK TO DRIVE WITH THE SAME RESULT ROLLING BACK FURTHER NEARLY HITTING A BRICK MAILBOX. I THEN PUT TH CAR IN PARK AND TURNED IT OFF RESTARTED AND SHIFTED BACK TO DRIVE, THE VEHICLE THEN PERFORMED AS EXPECTED. VERY FORTUNATE THIS INCID T WAS NOT A DEADLY ACCIDENT. THIS SAME PROBLEM EXHIBITED ITSELF ON LEVEL GROUND ON W PREVIOUS OCCASION BUT WAS DISMISSED AS AN ISOLATED INCIDENT, BUT IT HAS HAPPENED MULTIPLE TIMES NOW.

5/19/2015

AFTER PICKING UP OUR NEW TRUCK WE NOTICED THAT THE VEHICLE'S ENGINE WAS SHORT JUMPING AT LOW SPEEDS, ESPECIALLY WHEN IN TRAFFIC - AT FIRST WHEN THIS OCCURS YOU HAVE TO ALMOST ASK YOURSELF DID I HIT THE GAS PEDAL INSTEAD OF THE BRAKES. AFTER ONLY A COUPLE WEEKS OF OWNERSHIP WE DROPPED OFF OUR NEW VEHICLE TO BE REPAIRED. DEALER 'S GMC CERTIFIED TECHNICIAN HAD TO CONSULT WITH GMC CORPORATE TO HELP TROUBLESHOOT AND THEN DECIDED TO REPLACE THE LOWER AND UPPER ENGINE VALVE COVERS, AND THE TRANSMISSION CONTROL MODULE; WHICH WAS A QUICK FIX THAT LASTED A LITTLE OVER A WEEK. NOW OUR BRAND NEW VEHICLE IS ONCE AGAIN A LEMON AND REPEATING THE ORIGINAL ISSUE. AFTER CONTACTING GMC AND AFTER REQUESTING ANOTHER SAFER NEW VEHICLE SINCE ITS COMMON SENSE THAT A BRAND NEW TRUCK SHOULD NOT HAVE ANY INTERNAL ENGINE OR TRANSMISSION PROBLEMS BEING THAT WE HAVE A FOUR YEAR OLD, TWO YEAR OLD, AND A NEWBORN, I AM A CONCERNED FOR MY FAMILY'S SAFETY; GMC CORPORATE RESPONSE WAS "DON'T YOU THINK THAT 1 CAR IN 300,000 WOULD HAVE AN ISSUE"... AT THE END WE ARE NOT TALKING ABOUT A LOOSE BELT OR WHEEL OUT OF BALANCE, BUT AN INTERNAL PROBLEM WHICH THERE TECH TOLD MY WIFE THAT HE COULD NOT GUARANTEE THAT THE CARE WAS SAFE DURING HIS TEST DRIVE. THE DEALER'S MANAGER RESPONSE WAS "THE CAR IS NOT OUR PROBLEM WHEN IT LEAVES OUR LOT", IT THEN FALLS UNDER THE MANUFACTURE WARRANTY; WHICH MAKES SENSE, BUT ONCE AGAIN WE ARE TALKING ABOUT A BRAND NEW CAR, NOT A CAR THAT HAS SOME USAGE. NOW TWENTY DAYS IN THE SHOP AND ONLY 2,000 MILE ON THE VEHICLE THEY DECIDED TO REPLACE THE TRANSMISSION, BUT STILL CAN'T TELL US WHAT IS WRONG WITH THE VEHICLE; WHICH NOW WHEN BRAKING ON THE HIGHWAY IT DOWNSHIFTS HARD AND ALMOST FEELS LIKE SOMEBODY REAR ENDED YOU.

8/26/2015

TL* THE CONTACT OWNS A 2015 GMC ACADIA. THE CONTACT STATED THAT THE LOW BEAM HEADLAMP ASSEMBLY WAS EXTREMELY DIM. DURING EVENING HOURS, THE CONTACT HAD TO APPLY THE HIGH BEAMS BECAUSE THE VISIBILITY WAS POOR. THE DEALER WAS NOTIFIED OF THE FAILURE AND INDICATED THAT THE LOW BEAMS MET THE MANUFACTURER'S STANDARDS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT PROVIDE A REMEDY OR MODIFICATION TO IMPROVE THE VISIBILITY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 09/21/15*LJ UPDATED 3/29/2016*JS UPDATED 11/22/2017*CN

7/15/2015

MY RECENT TRIP FROM CONNECTICUT TO ATLANTA,GA AND THEN TO VERO BEACH ,FL WAS DRIVEN AT NIGHT.I FOUND MYSELF HAVING TROUBLE SEEING ANY ROAD SIGN HANGING HIGH, AND MOST ROAD SIGNS IN GENERAL UNLESS I USED MY HIGH BEAM LIGHTING. I BROUGHT MY CAR TO THE GMC DEALERSHIP IN BOTH VERO BEACH,FL AND WATERTOWN, CT WHERE I BOUGHT THE CAR. IT WAS FOUND TO HAVE A VERY SHARP CUT OFF OF LIGHT AND WITH IN THE DESIGN TOLERANCE. BOTH DEALERS HAVE NO CLUE AS IT IS IN GMC TOLERANCE AND THERE IS NO REPLACEMENT LIGHT BULB FOR THE LIGHT ASSEMBLY. THEY BOTH AGREE THERE IS A DESIGN PROBLEM. I AM NOW STUCK WITH A NEW CAR THAT HAS BAD LIGHTING AND WILL NEED ADDITIONAL LIGHTING OR GET A NEW CAR FROM SOMEONE OTHER THAN GMC. I DID CONTACT GMC AND WAS TOLD THAT THERE WAS NOT MUCH THEY COULD DO AS IT WAS PER DESIGN.MY CAR HAS NO ADDITIONAL LIGHTING, NOT EVEN A FOG LIGHT. JUST RECEIVED A CALL FROM GMC. THE CAR IS OK BY ITS DESIGN, AND AS OF NOW I HAVE NO MORE OPTIONS.

7/30/2015

AFTER PICKING UP OUR NEW TRUCK WE NOTICED THAT THE VEHICLE'S ENGINE WAS SHORT JUMPING AT LOW SPEEDS, ESPECIALLY WHEN IN TRAFFIC - AT FIRST WHEN THIS OCCURS YOU HAVE TO ALMOST ASK YOURSELF DID I HIT THE GAS PEDAL INSTEAD OF THE BRAKES. AFTER ONLY A COUPLE WEEKS OF OWNERSHIP WE DROPPED OFF OUR NEW VEHICLE TO BE REPAIRED. DEALER 'S GMC CERTIFIED TECHNICIAN HAD TO CONSULT WITH GMC CORPORATE TO HELP TROUBLESHOOT AND THEN DECIDED TO REPLACE THE LOWER AND UPPER ENGINE VALVE COVERS, AND THE TRANSMISSION CONTROL MODULE; WHICH WAS A QUICK FIX THAT LASTED A LITTLE OVER A WEEK. NOW OUR BRAND NEW VEHICLE IS ONCE AGAIN A LEMON AND REPEATING THE ORIGINAL ISSUE. AFTER CONTACTING GMC AND AFTER REQUESTING ANOTHER SAFER NEW VEHICLE SINCE ITS COMMON SENSE THAT A BRAND NEW TRUCK SHOULD NOT HAVE ANY INTERNAL ENGINE OR TRANSMISSION PROBLEMS BEING THAT WE HAVE A FOUR YEAR OLD, TWO YEAR OLD, AND A NEWBORN, I AM A CONCERNED FOR MY FAMILY'S SAFETY; GMC CORPORATE RESPONSE WAS "DON'T YOU THINK THAT 1 CAR IN 300,000 WOULD HAVE AN ISSUE"... AT THE END WE ARE NOT TALKING ABOUT A LOOSE BELT OR WHEEL OUT OF BALANCE, BUT AN INTERNAL PROBLEM WHICH THERE TECH TOLD MY WIFE THAT HE COULD NOT GUARANTEE THAT THE CARE WAS SAFE DURING HIS TEST DRIVE. THE DEALER'S MANAGER RESPONSE WAS "THE CAR IS NOT OUR PROBLEM WHEN IT LEAVES OUR LOT", IT THEN FALLS UNDER THE MANUFACTURE WARRANTY; WHICH MAKES SENSE, BUT ONCE AGAIN WE ARE TALKING ABOUT A BRAND NEW CAR, NOT A CAR THAT HAS SOME USAGE. NOW TWENTY DAYS IN THE SHOP AND ONLY 2,000 MILE ON THE VEHICLE THEY DECIDED TO REPLACE THE TRANSMISSION, BUT STILL CAN'T TELL US WHAT IS WRONG WITH THE VEHICLE; WHICH NOW WHEN BRAKING ON THE HIGHWAY IT DOWNSHIFTS HARD AND ALMOST FEELS LIKE SOMEBODY REAR ENDED YOU.

8/26/2015

APPROXIMATELY 2 MONTHS AGO, THE VEHICLE SHUT DOWN IN THE MIDDLE OF HIGH SPEED TRAFFIC. SEVERAL WARNING INDICATORS APPEARED (E.G. "STABILITRACK OFF", ETC.), THEN THE VEHICLE IMMEDIATELY SHUT DOWN. PROPULSION STOPPED AND THE VEHICLE SLOWLY CAME TO A STOP. LUCKILY, MY WIFE WAS ABLE TO STEER OFF TO THE SIDE OF THE ROAD SAFELY. IT WAS TOWED TO THE DEALER, ALTHOUGH IT WAS ABLE TO RESTART. THE DEALER HAD FIXED IT, THEN RETURNED THE VEHICLE TO US. TWO MONTHS LATER, THE IDENTICAL THING OCCURRED; SAME ERROR MESSAGES FOLLOWED BY THE VEHICLE SHUTTING DOWN, IN THE MIDDLE OF DRIVING IT. WE TOOK IT BACK TO THE DEALER, AND A DIFFERENT PROBLEM WAS DIAGNOSED (WITH THE VEHICLE OUT OF SERVICE > 2 WEEKS THIS TIME). WE HAVE LOST CONFIDENCE IN THE VEHICLE, AND FEEL IT IS UNSAFE TO DRIVE.

9/11/2017

SERVICE STABILITRAK--TRACTION CONTROL OFF! MESSAGE, THEN CAR RAN ROUGH AND LUNGED ON ACCELERATION. THIS HAPPENED AT 5,000 MILES, REPAIRED AT DEALER. AGAIN ABOUT 12,000 ON A TRIP AND RESET ITSELF. NOW, AT 20,000 MILES SAMES MESSAGE AND IS AT THE DEALER BEING REPAIRED. THIS IS A SAFETY HAZARD. PLEASE INVESTIGATE THIS.

1/2/2017

TL* THE CONTACT OWNS A 2015 GMC ACADIA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION AND THE CONTACT HAD TO EXERT EXCESSIVE PRESSURE TO THE BRAKE PEDAL. THE CONTACT THEN HEARD AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE INDEPENDENTLY DISENGAGED AND SLOWED DOWN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND MADE ARRANGEMENTS TO HAVE THE VEHICLE TOWED TO A DEALER. THE FAILURE MILEAGE WAS 35,021.

5/5/2017

LEFT VEHICLE PARKED ON INCLINE WITH PARKING BRAKE SET. RETURNED TO VEHICLE, STARTED ENGINE, RELEASED PARKING BRAKE , PUT VEHICLE IN DRIVE. THE GEAR INDICATOR ON THE DASH SHOWED THE CAR WAS IN DRIVE. THE GEAR SELECTOR IN CENTER CONSOLE INDICATED IT WAS IN DRIVE. STEPPING ON GAS RESPONDED WITH ONLY INCREASED RPM. VEHICLE BEGAN TO ROLL RAPIDLY IN REVERSE. THE POWER STEERING AND POWER BRAKES WERE NOT WORKING (ALMOST LIKE IT WAS IN PARK). THE VEHICLE WAS NEARLY UNCONTROLLABLE AND ALMOST RESULTED IN SEVERE INJURY AS A COUPLE AND THEIR DOG WERE WALKING BEHIND VEHICLE ON SIDEWALK AT TIME OF INCIDENT. AFTER EXERTING A SIGNIFICANT AMOUNT OF FORCE ON THE BRAK PEDAL THE VEHICLE STOPPED. I APPLIED THE PARKING BRAKE AND SHIFTED TO PARK. SHIFTED BACK TO DRIVE WITH THE SAME RESULT ROLLING BACK FURTHER NEARLY HITTING A BRICK MAILBOX. I THEN PUT TH CAR IN PARK AND TURNED IT OFF RESTARTED AND SHIFTED BACK TO DRIVE, THE VEHICLE THEN PERFORMED AS EXPECTED. VERY FORTUNATE THIS INCID T WAS NOT A DEADLY ACCIDENT. THIS SAME PROBLEM EXHIBITED ITSELF ON LEVEL GROUND ON W PREVIOUS OCCASION BUT WAS DISMISSED AS AN ISOLATED INCIDENT, BUT IT HAS HAPPENED MULTIPLE TIMES NOW.

5/19/2015

TL* THE CONTACT OWNS A 2015 GMC ACADIA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION AND THE CONTACT HAD TO EXERT EXCESSIVE PRESSURE TO THE BRAKE PEDAL. THE CONTACT THEN HEARD AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE INDEPENDENTLY DISENGAGED AND SLOWED DOWN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND MADE ARRANGEMENTS TO HAVE THE VEHICLE TOWED TO A DEALER. THE FAILURE MILEAGE WAS 35,021.

5/5/2017

ON OCTOBER 8, 2015, OUR FAMILY WAS DRIVING ON I-85 NEAR HUNTERSVILLE, NC. WE WERE IN OUR 2015 GMC ACADIA, WHICH WE'D BOUGHT NEW IN AUGUST. WE WERE IN STEADY, MOVING TRAFFIC. THE CABIN WAS QUIET; I WAS DRIVING, MY WIFE WAS IN THE PASSENGER SEAT, AND OUR TWO CHILDREN (AGES 9 AND 7) WERE IN THE SECOND ROW CAPTAIN'S CHAIRS. BOTH CHILDREN WERE WATCHING THEIR IPADS. SUDDENLY WE HEARD WHAT SOUNDED LIKE A PISTOL BEING FIRED INSIDE THE CABIN, FOLLOWED INSTANTLY BY OUR 7 YR OLD SON ('SON') SCREAMING AND YELLING, 'IT HURTS, IT HURTS.' MY WIFE AND I BOTH TURNED AROUND AND SAW SON CLUTCHING HIS LOWER BACK. I NEGOTIATED THE CAR TO THE SHOULDER AND SAW THAT THE ENTIRE HOUSING/CASING OF HIS SEATBELT BUCKLE HAD SPONTANEOUSLY EXPLODED. THE BUCKLE WOULDN'T UNLATCH, BUT MY WIFE GOT HIM OUT OF THE SEAT AND EXAMINED HIM. HE HAD A PUNCTURE/GASH IN HIS LOWER BACK, WHERE SOME OF THE SHRAPNEL HAD HIT HIM. WE FOUND BOTH PLASTIC AND METAL SHARDS IN THE CAR. TO GIVE YOU AN IDEA OF THE FORCE THE EXPLOSION CAUSED, THERE WAS ALSO A 2-4 INCH HOLE IN THE INTERIOR DOOR'S PANELING. ONLINE RESEARCH SUGGESTS THAT A PRETENSIONER MAY HAVE MALFUNCTIONED; A GMC SERVICE MANAGER STATED THAT THE SECOND-ROW CAPTAIN CHAIR SHOULD NOT HAVE A PRETENSIONER.

10/26/2015

PASSENGER FRONT SEAT BELT KEEPS LOCKING WITHOUT REASON.. EACH TIME MY PASSENGER MOVES IT SHORTENS UP AND LOCKS UNTIL YOU HAVE TO UNHOOK AND PULL SEAT BELT OUT TO EXTEND FOR COMFORT.

7/4/2019

I HAVE GOODYEAR FORTERA HL TIRES ON MY ACADIA AND STARTED HAVING PROBLEMS WITH THEM JUST AT 1 MONTH AFTER I LEASED MY CAR. THE FIRST PROBLEM WAS THAT I ENDED UP WITH A MAJOR FLAT TIRE & IT WAS JUST A BIG HOLE IN THE LARGE TREAD. SINCE THEN THE TIRES NEVER HOLD INFLATION...ALL OF THEM. I HYDROPLANE WHEN TURNING ON ROADS THAT ARE ONLY SLIGHTLY WET AND THE ENTIRE CAR SLIDES SIDEWAYS. I NOW NEED TO REPLACE THESE TIRES AT JUST 30,000 MILES WHEN THE SUPPOSED MILEAGE WARRANTY IS 60K. THERE WAS A RECALL FOR THIS EXACT TIRE BUT THE PRODUCTION RECALL ENDED AT JUST TWO WEEKS PRIOR TO WHEN MINE WERE PRODUCED. HOWEVER, MY TIRES ARE DOING THE SAME EXACT THINGS THAT THE RECALLED TIRES DID AND THESE SHOULD BE INCLUDED IN THE RECALL AS WELL. THE TREADS HAVE CRACKS, SPLITS AND PITS IN THEM JUST AS THE RECALLED TIRES AND HAVE ISSUES WITH PSI/INFLATION AS WELL. THEY ARE NOT SAFE TO DRIVE ON AND NEED REPLACED ASAP. *TR

12/13/2016

TL* THE CONTACT OWNS A 2015 GMC ACADIA EQUIPPED WITH GOODYEAR FORTERA HL TIRES, SIZE: P255/65R18. THE CONTACT STATED THAT THE FRONT PASSENGER TIRE WAS LEAKING AIR. THE VEHICLE WAS TAKEN TO GOODYEAR AUTO SERVICE CENTER WHERE IT WAS DIAGNOSED THAT THE TIRES WERE DRY ROTTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15T002000 (TIRES); THEREFORE, THEY WOULD NOT BE REPAIRED FOR FREE. THE VEHICLE FAILURE MILEAGE WAS APPROXIMATELY 33,000. THE TIRE FAILURE MILEAGE AND VIN WERE NOT AVAILABLE.

6/19/2018

Service side detection system distracts me from driving causing an accident

4/14/2022

Side Object Detection Indicator failure. This was a recall in 2019 after my system failed causing the entire electronic dashboard to go black while driving on the highway. I had no indication of speed while driving. Once I pulled safely off the road and turned the vehicle off, it would not start and needed to be towed. I had it fixed and within months GMC recalled the module kit due to poor design resulting in failure to protect the module from expected weather exposure. The module was replaced in 2019. Again, in 2023, exactly 4 years again, the Side Detection Indicator has failed, due to expected weather exposure which resulted in corrosion. GMC denied replacement because I have already had it replaced. GMC is unable to confirm the module kit placed on my vehicle was an improved design and was the same kit design that has been known to fail. GMC engineers need to reassess for a second recall as the issue is not resolved and could lead to devastating injury or death.

2/23/2023

I HAVE GOODYEAR FORTERA HL TIRES ON MY ACADIA AND STARTED HAVING PROBLEMS WITH THEM JUST AT 1 MONTH AFTER I LEASED MY CAR. THE FIRST PROBLEM WAS THAT I ENDED UP WITH A MAJOR FLAT TIRE & IT WAS JUST A BIG HOLE IN THE LARGE TREAD. SINCE THEN THE TIRES NEVER HOLD INFLATION...ALL OF THEM. I HYDROPLANE WHEN TURNING ON ROADS THAT ARE ONLY SLIGHTLY WET AND THE ENTIRE CAR SLIDES SIDEWAYS. I NOW NEED TO REPLACE THESE TIRES AT JUST 30,000 MILES WHEN THE SUPPOSED MILEAGE WARRANTY IS 60K. THERE WAS A RECALL FOR THIS EXACT TIRE BUT THE PRODUCTION RECALL ENDED AT JUST TWO WEEKS PRIOR TO WHEN MINE WERE PRODUCED. HOWEVER, MY TIRES ARE DOING THE SAME EXACT THINGS THAT THE RECALLED TIRES DID AND THESE SHOULD BE INCLUDED IN THE RECALL AS WELL. THE TREADS HAVE CRACKS, SPLITS AND PITS IN THEM JUST AS THE RECALLED TIRES AND HAVE ISSUES WITH PSI/INFLATION AS WELL. THEY ARE NOT SAFE TO DRIVE ON AND NEED REPLACED ASAP. *TR

12/13/2016

GOODYEAR FORTERA HL P255/65R18 109S TIRES - MY CAR WAS PARKED YESTERDAY FOR A SHORT TIME WHEN THE REAR RIGHT TIRE DEFLATED FOR NO REASON. THE SPARE WAS PUT ON THE CAR AND DRIVEN 10 MILES HOME. TODAY THE VEHICLE WAS DRIVEN TO THE TIRE REPAIR SHOP TO BE LOOKED AT BECAUSE THERE WAS A STRAIGHT CRACK IN THE CENTER OF THE TREAD. AS THE CAR WAS SLOWED DOWN TO TURN IN THE TIRE SHOP THE LEFT TIRE "POPPED" AND DEFLATED. UPON INSPECTION OF THIS TIRE, THE SAME STRAIGHT CRACK IN THE CENTER OF THE TIRE IS CONFIRMED. GOODYEAR RECALLED THIS TIRE FOR THIS SAME ISSUE AND THE TIRE NEEDS INVESTIGATED FOR ADDITIONAL PRODUCTION TIMES.

8/31/2018

EVERYTIME IT RAINS THE PASSENGER FLOOR GETS WET. I CAN NOT SEE THE WATER COMING IN. HOWEVER, THE MAT AND FLOOR CARPET IS ALWAYS WET AFTER IT RAINS, EVEN IF THE FRONT PASSENGER DOOR HAS NOT BEEN OPENED OR EXPOSED TO THE RAIN. THIS HAS CAUSED MOLD TO GROW ON FLOOR MAT. THIS IS AN ONGOING ISSUE.

12/17/2016

TL* THE CONTACT OWNS A 2015 GMC ACADIA. WHILE DRIVING IN THE RAIN, WATER LEAKED INSIDE THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO KEY BUICK GMC (4660 SOUTHSIDE BLVD, JACKSONVILLE, FL 32216) WHERE IT WAS DIAGNOSED THAT THE WINDSHEILD NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE MILEAGE WAS 55,000. THE VIN WAS INVALID.

12/26/2019

REAR WINDOW SHATTERED. AND NEEDED REPLACEMENT. VEHICLE WAS PARKED AT A SERVICE STATION.

1/9/2018

WHILE DRIVING IN HEAVY RAINS, THE PASSENGER'S SIDE WINDSHIELD WIPER STOPPED WORKING ON MY 2015 GMC ACADIA DENALI. THE DRIVER'S SIDE SO FAR IS STILL WORKING. THIS OCCURRED AT THE WORST POSSIBLE TIME IN MY AREA OF MASSACHUSETTS. WE WERE EXPERIENCING HEAVY DOWNPOURS AND RAIN DUE TO THE REMNANTS OF HURRICANE FLORENCE. I CONTACTED THE GMC DEALER, THE ASSOCIATE ADVISED IT WAS NOT COVERED. I FEEL THIS IS AN EXTREMELY DANGEROUS FAILURE OF SAFETY ON A VEHICLE THAT IS ONLY 3 YEARS OLD. MY VISIBILITY WAS DIMINISHED AND LUCKILY I WAS CLOSE TO HOME. I DID NOT FEEL SAFE DRIVING BECAUSE I DIDN'T KNOW WHEN OR IF THE OTHER WIPER WOULD FAIL. I BROUGHT THE VEHICLE TO BE SERVICED TODAY.

9/21/2018

TL* THE CONTACT OWNS A 2015 GMC ACADIA. AFTER DRIVING ONE HOUR OR LONGER, THE CONTACT WOULD GET SEVERE HEADACHES DUE TO THE POSITION OF THE HEAD RESTRAINT. THE CONTACT HAD TO REMOVE THE HEAD RESTRAINT DUE TO THE HEADACHES. THE DEALER STATED THAT THE NEW DESIGN WAS A SAFETY REGULATION AND COULD NO LONGER BE TURNED AROUND. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 200. UPDATED 09/03/15*LJ UPDATED 10/19/2017*CN

6/11/2015

TL* THE CONTACT OWNS A 2015 GMC ACADIA. THE CONTACT STATED THAT THE AIR CONDITIONER ONLY EMITTED HOT AIR. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE COMPRESSOR HOSE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 42,000.

8/25/2017

TL* THE CONTACT OWNS A 2015 GMC ACADIA EQUIPPED WITH GOODYEAR FORTERA HL TIRES, SIZE: P255/65R18. WHILE THE VEHICLE WAS UNDERGOING ROUTINE MAINTENANCE AT WALLINGFORD BUICK GMC (1122 OLD NORTH COLONY RD, WALLINGFORD, CT 06492, (888) 765-9107), THE CONTACT WAS INFORMED THAT ALL FOUR TIRES HAD CRACKS AND TREAD SEPARATION FROM THE TREAD PATTERNS. THE VEHICLE WAS DEEMED UNSAFE TO DRIVE. THE CONTACT WAS REFERRED TO NHTSA. THE TIRES WERE NOT REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE TIRE AND VEHICLE FAILURE MILEAGE WAS 30,590.

6/11/2018

TL* THE CONTACT OWNS A 2015 GMC ACADIA. THE CONTACT STATED THAT THE REAR DRIVER'S SEAT DID NOT LOCK AND SLID BACK AND FORTH. THE FAILURE BEGAN IN JUNE OF 2019. THE VEHICLE WAS TAKEN TO FELDMAN CHEVROLET OF LANSING (2801 E MICHIGAN AVE, LANSING, MI 48912) WHERE IT WAS DIAGNOSED THAT THE SEAT TRACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

10/21/2019

TL* THE CONTACT OWNS A 2015 GMC ACADIA. WHILE DRIVING IN THE RAIN, WATER LEAKED INSIDE THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO KEY BUICK GMC (4660 SOUTHSIDE BLVD, JACKSONVILLE, FL 32216) WHERE IT WAS DIAGNOSED THAT THE WINDSHEILD NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE MILEAGE WAS 55,000. THE VIN WAS INVALID.

12/26/2019

TL* THE CONTACT OWNS A 2015 GMC ACADIA. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, AN ABNORMAL SOUND WAS HEARD COMING FROM THE SUNROOF. THE CONTACT PULLED OVER TO A PARKING LOT TO INSPECT THE VEHICLE, WHEN THE SUNROOF SHATTERED WITHOUT IMPACT. THE CONTACT STATED AN UNKNOWN DEALER WAS CONTACTED HOWEVER, NO ASSISTANCE WAS OFFERED AND THE CONTACT WAS REFERRED TO AN AUTO GLASS SHOP. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND INSPECTED BUT WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,974. *LN*JB

6/4/2020

2015, GMC, Acadia SLT. Rear brake calipers had to be replaced out of my pocket after rear brake calipers froze and locked the brakes in the middle of traffic. This almost caused a major accident in which lives may have been lost or severe injury sustained. The rear brake calipers were inspected by a mechanic. ABS, Traction Control and Stabiltrak warning lights illuminated. Had to have the vehicle towed four times due to rear brakes seizing. Vehicle was sold to me by Posner Park Chrysler, Highway 27, Davenport, FL who did not fulfill the promised repairs and lied to BBB but researching their submitted Used Car Inspection Sheet, they destroyed the rear brake calipers when installing rear rotors and pads and never did install the passenger side fog light assembly as promised after they claimed they had ordered it and held up vehicle delivery until the evening before my departure from Florida back to New York. They were deliver the vehicle by 11:30 am, August 17, 2021 but I did not drive away with it until 5:00pm, the clock-out time for all mechanics in Florida.

11/5/2021

While driving my car I have noticed that my steering wheel shakes when I apply the brakes. Also when I turn the wheel the power steering makes a loud noise which is the steering rack box. Steering has gotten worse over time and noise has gotten louder. Praying me and my children do not get in an accident as I have no other vehicle to drive. Also the passenger airbag will randomly turn on and off.

5/19/2022

2015 GMC ACADIA. CONSUMER WRITES IN REGARD TO SAFETY RECALL 22V-246.

12/5/2022

My steering rack and pinion as well as my power steering pump have gone out completely potentially put me in harms way By impairing my ability to drive defensively. by greatly reducing the vehicles reaction time . A worn steering rack can cause you to lose partial or complete control over your car steering wheel, which can lead to fatal accident. That goes without saying that steering rack is a major car maintenance procedure and is expensive. When they perform defectively, it can spell trouble and make your steering faulty and unreliable—this is what happens when the rack and pinion goes out. And I believe it goes without saying that the power steering pump is just as an intricate part of your design as is the rack and pinion they go hand-in-hand, and the potentially damage each other. In this case, they both went out.. I believe it’s well documented across many platforms, similar issues with the same model. document to the skyline motors in Rawlins, Wyoming. At the time there was no warning lights are indicators on the instrument panel whatsoever.

5/10/2023

The contact owns a 2015 GMC Acadia. The contact stated that the parking brake, TPMS, and the stabili-trak warning lights were illuminated. The vehicle was taken to an undisclosed dealer where it was diagnosed that the brake sensor failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact stated while driving at an undisclosed speed, the engine misfired. The air bag warning light then illuminated. The contact later received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the parts to do the recall repair were not yet available. An undisclosed dealer was contacted and confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 132,000. VIN tool confirms parts not available.

7/6/2023

The contact owns a 2015 GMC Acadia. The contact stated that while driving approximately 35–40 MPH, the air bag warning light illuminated. The contact used a code reader that showed a failure with the sensor in the seat. The contact stated she touched the seat and felt the air bag. The contact stated that the air bag had deployed inside the driver's side seat without impact or crash. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 140,000.

11/1/2023