2015 Ford Mustang Owner Complaints

WAS DRIVING DOWN THE ROAD ONLY A MILE FROM MY HOUSE. SLOWED DOWN FOR A RED LIGHT AND THE ENGINE STALLED OUT. I HAD TO PULL OVER TO RESTART THE VEHICLE. VEHICLE STARTED BACK UP FINE. I THOUGHT MAYBE I STALLED IT SINCE THERE WAS NO CEL AND IT STARTED RIGHT BACK UP. HOWEVER THE EXACT SAME THING HAPPENED 3 DAYS LATER, THE SAME DISTANCE FROM MY HOUSE. THIS TIME I KNEW I DID NOT STALL IT. IT IS CURRENTLY AT THE DEALERSHIP NOW. THEY EXPLAINED THEY WOULD HAVE GREAT DIFFICULTY REPLICATING THE ISSUE SINCE IT DIDN'T THROW ANY CODES. THIS IS A SERIOUS SAFETY ISSUE FOR A BRAND NEW CAR WITH ONLY 10,000 MILES.

6/19/2015

LOUD THUD WHEN SHIFTING, GRINDING DURING SHIFTING OF ALL GEARS, INTERMITTENT HIGH RPM LOCKOUT. FORD CLAIMS ITS "NORMAL".

9/27/2015

VEHICLE JUST DIES (ENGINE SHUTS OFF) WITH THE CLUTCH IN WHILE SLOWING TO A STOP. COULD POSSIBLY CAUSE AN ACCIDENT. *TR

3/18/2015

FIRST OCCURRENCE (MID DECEMBER 2014): I WAS COMING UP TO A RED LIGHT AND THE TURN WAS SLIGHTLY UPHILL. I APPROACH THE LIGHT AND DROP THE CAR INTO NEUTRAL (CLUTCH WAS FULLY ENGAGED CONTINUOUSLY AT THIS POINT) AND WHILE BRAKING, AS I APPROACHED THE RED LIGHT TO MAKE A RIGHT TURN MY CAR'S RPMS JUST DROP COMPLETELY TO 0. IT DIDN'T EVEN TRY TO CATCH IDLE. THIS WAS ABOUT 1.5 MONTHS AGO. I FIGURED THAT IT MIGHT BE SOMETHING WITH THE TUNE I'M RUNNING SO I CALLED UP BAMA AND HAD THEM SEND ME A FRESH TUNE AFTER EXPLAINING WHAT HAD HAPPENED. ALSO, NOT SURE IF THIS HELPS OR IS RELEVANT INFORMATION BUT I HAD BEEN DRIVING ON THE HIGHWAY FOR ABOUT 40 MIN BEFORE THAT AND DID A PULL ON THE HIGHWAY 2 MIN BEFORE THE CAR DIED. SECOND OCCURRENCE (2/25/2015): TODAY WHILE DRIVING TO WORK IN THE MORNING I WAS SWITCHING LANES AND AS I MERGED INTO THE LANE I ENGAGE THE CLUTCH FULLY AND WAS BRAKING TO ADJUST TO THE SPEED OF THE VEHICLE IN FRONT OF ME AND WAS PREPARING TO DOWNSHIFT INTO GEAR, BUT BEFORE I COULD DOWNSHIFT THE RPMS KEEP DROPPING AND GO PAST NORMAL IDLE AND DROP TO 0 AGAIN WITHOUT EVEN TRYING TO CATCH IDLE AGAIN. SO I QUICKLY START IT BACK UP AGAIN AND IT DROVE FINE AFTER THAT. THIS CAN BECOME A SAFETY ISSUE IF NOT TAKEN SERIOUSLY. MORE AND MORE MUSTANG OWNERS ARE EXPERIENCING THIS PROBLEM AND I HAD TO SWITCH DEALERSHIPS BECAUSE THE DEALERSHIP WHERE I BOUGHT THE CAR FROM REFUSES TO WORK ON MY CAR SINCE IT IS LOWERED. FORD RACING OFFERS LOWERING SPRINGS FOR THE VEHICLE WHICH IS A FORD PART. IF SOMEONE WAS TO HAVE THESE SPRINGS INSTALLED AND THE CAR WAS LOWERED WITH FORD PARTS DOES THAT MEAN THE DEALERSHIP WILL REFUSE TO WORK ON IT IF IT DOESN'T FIT ON THEIR LIFTS THEN AS WELL? I HAVE REPORTED OTHER ISSUES AS WELL WHICH FORD HAS CLAIMED TO BE NORMAL JUST BECAUSE IT IS OCCURRING ON OTHER VEHICLES AS WELL. THE CSM AT FORD MOTOR COMPANY HAS BEEN A HUGE HELP SO THANK YOU FOR THAT. *TR

3/19/2015

PURCHASED BRAND NEW FORD MUSTANG GT PREMIUM 5.0 AUTOMATIC FROM LOCAL FORD DEALER. ON FIRST TEST DRIVE, DID NOT NOTICE PROBLEM. CAR SAT A FEW DAYS PRIOR TO ME LEAVING FOR AN APPROXIMATE 750 MILE RETURN DRIVE HOME FROM VA TO TN. I HAD THE CAR HEATER ON - THE HEATER SEATS ON - NO MODIFICATIONS DONE TO THE CAR - 2 DAYS LATER OUT ON ROAD NOTICED A "STRONG ODOR" ( MORE SPECIFICALLY LIKE "MODEL AIRPLANE GLUE ODOR ). I WAS GETTING DIZZY, SLEEPY, AND VERY NAUSEATED. PULLED OVER RESTED. DROVE CAR WITH WINDOWS DOWN, HEATER ON AS IT WAS COLD. ODOR PERSISTED AND "SICK FEELING" CONTINUED ENTIRE DRIVE HOME. COORDINATING WITH FORD SERVICE CENTER AND BBBAUTOLINE - TOOK THE CAR IN FOR SUB TOTAL OF 5 VISITS TO HAVE ODOR EVALUATED. 6TH VISIT WITH "EXPERT FORD" FIELD TECH WITH SOME SORT OF "DEVICE" TO MEASURE SMELLS ( I ASSUME ) - WHEN I WENT TO PICK UP THE CAR - I ASKED FOR WORK ORDER AND A COPY OF EXPERT'S REPORT. WROTE TO SALES MANAGER REQUESTING THESE REPORTS. I HAVE BEEN DENIED ACCESS TO THESE REPORTS (KIND OF ODD? 6TH VISIT AND ONLY NOW THEY REFUSE TO ISSUE?) BBBAUTOLINE HAS NOW MADE DATE FOR ARBITRATION. TOLD TO BRING CAR IN FOR EVALUATION BY ARBITRATOR - HAVE SUPPORTING DOCUMENTS AS TO WHY.NUMEROUS ARTICLES ADDRESSING TOXIC ODORS - MULTIPLE SENSITIVITY DISORDER.S I'M NOT A SCIENTIST OR AN ENGINEER. JUST A 61 YR OLD MAN WANTING TO ENJOY HIS $44K MUSTANG - CAN'T HAVE TO DRIVE WITH WINDOWS DOWN AND HEATER FULL UP, STILL FEEL LIGHT HEADED AND NAUSEA. ANY SUGGESTIONS APPRECIATED. *TR

2/3/2015

FIRST OCCURRENCE (MID DECEMBER 2014): I WAS COMING UP TO A RED LIGHT AND THE TURN WAS SLIGHTLY UPHILL. I APPROACH THE LIGHT AND DROP THE CAR INTO NEUTRAL (CLUTCH WAS FULLY ENGAGED CONTINUOUSLY AT THIS POINT) AND WHILE BRAKING, AS I APPROACHED THE RED LIGHT TO MAKE A RIGHT TURN MY CAR'S RPMS JUST DROP COMPLETELY TO 0. IT DIDN'T EVEN TRY TO CATCH IDLE. THIS WAS ABOUT 1.5 MONTHS AGO. I FIGURED THAT IT MIGHT BE SOMETHING WITH THE TUNE I'M RUNNING SO I CALLED UP BAMA AND HAD THEM SEND ME A FRESH TUNE AFTER EXPLAINING WHAT HAD HAPPENED. ALSO, NOT SURE IF THIS HELPS OR IS RELEVANT INFORMATION BUT I HAD BEEN DRIVING ON THE HIGHWAY FOR ABOUT 40 MIN BEFORE THAT AND DID A PULL ON THE HIGHWAY 2 MIN BEFORE THE CAR DIED. SECOND OCCURRENCE (2/25/2015): TODAY WHILE DRIVING TO WORK IN THE MORNING I WAS SWITCHING LANES AND AS I MERGED INTO THE LANE I ENGAGE THE CLUTCH FULLY AND WAS BRAKING TO ADJUST TO THE SPEED OF THE VEHICLE IN FRONT OF ME AND WAS PREPARING TO DOWNSHIFT INTO GEAR, BUT BEFORE I COULD DOWNSHIFT THE RPMS KEEP DROPPING AND GO PAST NORMAL IDLE AND DROP TO 0 AGAIN WITHOUT EVEN TRYING TO CATCH IDLE AGAIN. SO I QUICKLY START IT BACK UP AGAIN AND IT DROVE FINE AFTER THAT. THIS CAN BECOME A SAFETY ISSUE IF NOT TAKEN SERIOUSLY. MORE AND MORE MUSTANG OWNERS ARE EXPERIENCING THIS PROBLEM AND I HAD TO SWITCH DEALERSHIPS BECAUSE THE DEALERSHIP WHERE I BOUGHT THE CAR FROM REFUSES TO WORK ON MY CAR SINCE IT IS LOWERED. FORD RACING OFFERS LOWERING SPRINGS FOR THE VEHICLE WHICH IS A FORD PART. IF SOMEONE WAS TO HAVE THESE SPRINGS INSTALLED AND THE CAR WAS LOWERED WITH FORD PARTS DOES THAT MEAN THE DEALERSHIP WILL REFUSE TO WORK ON IT IF IT DOESN'T FIT ON THEIR LIFTS THEN AS WELL? I HAVE REPORTED OTHER ISSUES AS WELL WHICH FORD HAS CLAIMED TO BE NORMAL JUST BECAUSE IT IS OCCURRING ON OTHER VEHICLES AS WELL. THE CSM AT FORD MOTOR COMPANY HAS BEEN A HUGE HELP SO THANK YOU FOR THAT. *TR

3/19/2015

HTTP://WWW.MUSTANG6G.COM/FORUMS/SHOWTHREAD.PHP?T=14267 VEHICLE EXHIBITED THE SOUND SHOWN IN THE VIDEO. IT TOOK AN INDEPENDENT SHOP TO DIAGNOSE AND FIND THE PROBLEM TO BE SHOWN IN THE TRANSMISSION BELLHOUSING OF THE MT82. DEALER FINALLY HEARD THE ISSUE AND SERVICE MANAGER ACKNOWLEDGED IT SOUNDED FROM THE TRANS, BUT NOW DEALER IS SAYING THE PROBLEM ISN'T OCCURRING. THEY HAVE FAILED TO FOLLOW MY INSTRUCTIONS ON REPRODUCING THE ISSUE. THIS COULD CAUSE A SEVERE TRANSMISSION FAILURE AND LOSS OF CONTROL BUT NO ATTEMPTS TO REMOVE THE TRANS TO INSPECT HAS BEEN DONE. *TR

12/29/2014

VEHICLE JUST DIES (ENGINE SHUTS OFF) WITH THE CLUTCH IN WHILE SLOWING TO A STOP. COULD POSSIBLY CAUSE AN ACCIDENT. *TR

3/18/2015

BRAKES PROBLEMS.I HAVE TAKEN THIS CAR TO WESTWAY FORD THREE TIMES THEY SAY IT'S UNDER INVESTIGATION. *TR

1/29/2015

TL* THE CONTACT OWNS A 2015 FORD MUSTANG. WHILE DRIVING AT LOW SPEEDS AND MAKING TURNS, THERE WAS A LOUD NOISE LOCATED NEAR THE FRONT BRAKES. THE VEHICLE WAS TAKEN TO A DEALER ON MULTIPLE OCCASIONS WHERE THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.

3/4/2015

I FAILED TO LEAVE THE CAR IN 1ST GEAR ON AN APPROXIMATELY 4% GRADE. I ENGAGED THE PARKING BRAKE AND LEFT THE VEHICLE. THE VEHICLE REMAINED PARKED IN PLACE FOR 20-30 MINUTES. SOMEWHERE BETWEEN 0 AND 30 MINUTES LATER, THE PARKING BRAKE RELEASED AND THE VEHICLE ROLLED DOWN THE GRADE, CAUSING DAMAGE TO THE VEHICLE AND NEIGHBOR'S PROPERTY. I AM AN EX-BRAKING ENGINEER AND HAVE REPRODUCED THE DEFECT MULTIPLE TIMES WELL UNDER THE FMVSS 135 PROTOCOL LIMITS OF ACCEPTABLE PERFORMANCE. I COMMUNICATED THIS TO FORD CUSTOMER CARE AND THEY WISH FOR ME TO HAVE BODY DAMAGE REPLACED THROUGH INSURANCE.

6/24/2015

ON JULY 4TH, MY 2015 FORD MUSTANG, HAD A BREAK PEDAL ISSUE, THE PEDAL WOULD LOCK AND WOULD NOT ALLOW VEHICLE TO STOP. THE FIST TIME HAPPEN TO ME WILE DRIVING 55 MPH AND I WAS LUCKY BECAUSE IT WAS EARLY IN THE MORNING ON A NOT BUY AVENUE SO I WAS ABLE TO TOP THE CAR WITH THE HAND BREAK. HOWEVER, IN THE PROCESS I WAS NOT ABLE TO STOP AT A RED LIGHT. THE TOW THE VEHICLE WITH 882 MILES AND RETURNED TO ME WITH 882 MILES. SERVICE WAS HORRIBLE I HAD PURCHASE THE RENTAL CAR OPTION AND THE CAR WAS NOT PROVIDED TO ME UNTIL THE DAY AFTER THE INCIDENT. IN ADDITION, THEY ONLY CONDUCTED A VISUAL POINT INSPECTION AND REPROGRAMMED THE PCM. I SPOKE TO MY CASE MANAGER AT FORD AND THEY GUARANTEE THAT THEY HAD RESOLVE THE PROBLEM AND THAT IT WOULD NOT HAPPEN. UNFORTUNATELY ON AUGUST 1ST ONLY A MONTH LATER AND AT AROUND 1500 MILES, THE BREAK PEDAL LOCKED AND THIS TIME I WAS INVOLVE IN AN ACCIDENT. ALTHOUGH I WAS DRIVING ONLY 35 MPH, MY VEHICLE SUFFER SEVER DAMAGES. I TOW THE VEHICLE TO FORD AND EXPECTED A RENTAL CAR, BUT THEY TOLD ME THAT I WOULD HAVE TO PAY FOR THE RENTAL, WHICH IS STUPID BECAUSE MY EXTENDED WARRANTY SHOULD COVER THE EXPENSES OF THE RENTAL. I FEEL LUCKY THAT I HAD THE ACCIDENT AT A LOW SPEED AND I DIDN'T HAVE ANY INJURY TO MY SELF. HOWEVER IF IT WOULD BEEN AT A HIGHWAY SPEED I COULD BE DEATH AND POSSIBLE MANY OTHER, DUE TO AN ISSUE THAT I HAD PRESENTED TO FORD A MONTH IN ADVANCE. I HATE FORD, I AM SCARE TO DRIVE, AND EVERY TIME I HEAR A HONK I PANIC. TODAY IS A WEEK SINCE THE ACCIDENT AND DEALERSHIP HAS NOT EVEN LOOK AT THE CAR SINCE THEY ARE STILL WAITING ON FORD INSTRUCTIONS. THE DEALERSHIP EXCUSE IS THAT THEY NEED TO DRIVE THE CAR TO DIAGNOSE THE ISSUE, HOWEVER THE WHEEL AND TIRE AND THE ARM THAT HELP TO GIVE THE DIRECTION OF THE CAR IS DAMAGE AND DOES NOT ALLOW THEM TO DRIVE IT. NOW FORD WANTS TO DRIVE IT!!

8/8/2015

2015 FORD MUSTANG GT WAS IN AN ACCIDENT, WHERE I REAR ENDED ANOTHER VEHICLE. THE FRONT END WAS PUSHED IN ABOUT 3-4 INCHES TO THE POINT WHERE THE DRIVERS DOOR NO LONGER OPENS AND THE HOOD NO LONGER CLOSES, THIS PROMPTED THE KNEE AIRBAGS TO GO OFF, DRIVER SIDE AIRBAG WENT OFF PERFECTLY FINE, HOWEVER DRIVER SIDE DEPLOYED ONLY HALF WAY (MORE LIKE 1/4) WHICH RENDERED IT DEFECTIVE. SPOKE TO 2 SEPARATE FORD DEALERSHIPS ABOUT IT AND WAS TOLD THEY DON'T KNOW HOW AN AIRBAG IS SUPPOSED TO WORK BECAUSE THEY DID NOT DESIGN IT. RECORDED THE SMALL CONVERSATION I HAD WITH THE FORD DEALERSHIP SERVICE REP, WAS SHORT BECAUSE THEY WOULDN'T HELP ME, THEY JUST BASICALLY CUT ME OFF AND AS YOU CAN SEE THE AIRBAG FAILED TO DEPLOY PROPERLY. HTTPS://WWW.YOUTUBE.COM/WATCH?V=KB-UMSM7IH0. *TR

2/27/2015

AIR BAG DEFECT SINCE NEW VEHICLE DELIVERY. I TOOK DELIVERY OF THIS VEHICLE ABOUT TWO WEEKS AGO AND IMMEDIATELY LEFT WITH IT ON VACATION. WHEN DRIVING OFF THE DEALER LOT I NOTICED THAT THE AIR BAG LIGHT IN THE DASH WAS ON. BUT THOUGHT THIS TO BE NORMAL AS THAT IS HOW THE DEALER DELIVERED IT TO ME AND THAT I AM USED TO GM VEHICLES WHERE THE AIR BAG LIGHT IS ON UNDER PROPER CONDITIONS. TODAY WHILE AT THE DEALERS BODY SHOP FOR MINOR PAINT REPAIR I WAS TOLD TO IMMEDIATELY TAKE THE VEHICLE TO THEIR MECHANICAL SHOP AS THE LIGHT ON A FORD INDICATES THE SYSTEM IS NOT WORKING. THE DEALER WAS ACCOMMODATING AND IN SHORT ORDER DIAGNOSED THE PROBLEM TO BE A DEFECTIVE DRIVERS SIDE AIR BAG. THEY THEN TOOK THE PART OUT OF A SIMILAR NEW CAR IN STOCK AND REPLACED MINE. THE PROBLEM WAS NOT SOLVED. I AM NOW DRIVING A LOANER VEHICLE AND BEING TOLD THAT A CLOCK SPRING IS ON ORDER.

7/14/2015

I WAS DRIVING DOWN THE ROAD AND WHEN I TRIED TO BRAKE FOR A STOP LIGHT THE BRAKE PEDAL PULSED AGAINST THE PRESSURE OF MY FOOT AND WOULD NOT LET ME STOP. I USED THE EMERGENCY BRAKE TO KEEP FROM WRECKING MY VEHICLE INTO THE VEHICLE IN FRONT OF ME. I DECIDED TO GO DIRECTLY TO MY WORKPLACE, USING MY EMERGENCY BAKE TO STOP AT EACH LIGHT/STOPSIGN, AFTER THIS HAPPENED. IN ADDITION TO THE BRAKE ISSUE, WHEN I WENT TO ACCELERATE FROM STOP THE VEHICLE WOULD ACCELERATE VERY SLOWLY AS IF IN A LIMP MODE. NO LIGHTS HAVE APPEARED ON MY DASH AND FORD HAS TOLD ME THERE ARE NO CODES STORED. THEY SAY THAT HAVING IT TOWED HAS RESET MY VEHICLE?!? FORD HAS TOLD ME THAT BECAUSE THEY DONT SEE ANY CODES STORED IN THE COMPUTER I SHOULD PICK UP MY VEHICLE AND DRIVE OFF WITH IT. MY FATHER OWNES A MOBILE ELECTRONICS SHOP AND HAS SEEN LOTS OF DIFFERENT ISSUES ON MANY VEHICLES WHERE THE CPU'S IN THE VEHICLE HAS ISSUES AND CAUSES THE VEHICLE TO ACT IN MANY FAULTY WAYS. SOME WITH CODES, OTHERS WITHOUT. IT APPEARS TO ME THAT ONE OR MORE OF THE CPU'S IN MY VEHICLE HAVE A DEFECT CAUSING MY VEHICLE TO ACT THIS WAY. I FEEL VERY UNSAFE DRIVING THIS CAR NOW AND DO NOT AGREE WITH FORD THAT I SHOULD CONTINUE DRIVING MY VEHICLE.

6/27/2015

TL* THE CONTACT OWNS A 2015 FORD MUSTANG. WHILE OPERATING THE VEHICLE, THE ODOR OF FUEL WAS PRESENT INSIDE AND OUTSIDE OF THE VEHICLE. THE CONTACT ALSO INDICATED THAT THE VEHICLE WAS DESIGNED USING NO FUEL CAP. WHILE OPERATING THE VEHICLE, THE FUEL TANK DOOR WOULD RANDOMLY OPEN AND EXPOSE THE FUEL OPENING. IN ADDITION, OIL WAS DISCOVERED LEAKING FROM THE ENGINE. NO FURTHER INFORMATION WAS AVAILABLE. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 4,000.

7/14/2015

AS I WAS MAKING A LEFT HAND TURN INTO MY DRIVEWAY, WE HEARD A SLIGHT SNAP NOISE AND THE POWER STEERING QUIT. LIGHTS STARTED COMING ON, ON THE DRIVERS SCREEN, INDICATING THAT MANY FUNCTIONS OF THE CAR HAD STOPPED WORKING, LIKE TRACTION CONTROL. I COULD NOT TURN THE WHEEL. MY HUSBAND WRESTLED THE CAR INTO THE GARAGE. WE CALLED OUR LOCAL FORD DEALER IN THE MORNING AND THEY HAD IT TOWED TO THE DEALERSHIP. THEY SAID IT WAS AN INTERNAL E.P.A.S. RACK FAILURE. THE PART NUMBER WAS FR3Z-3504-A, KIT - STEERING. I WOULD HATE TO THINK ABOUT WHAT WOULD HAVE HAPPENED IF I HAD BEEN ON A BUSY ROAD OR INTERSTATE WHEN THIS OCCURRED.

9/18/2015

AT ABOUT 2000 MILES I NOTICED THE STEERING TENDING TO PULL TO THE LEFT PREVENTING THE CAR FROM GOING STRAIGHT DOWN THE ROAD. IT APPEARS TO HAPPEN ON ANY ROAD SURFACE AND WAS INTERMITTENT. THE DEALERSHIP SUGGESTED THE MUSTANGS STEERING IS VERY SENSITIVE AND WAS RESPONDING TO ROAD CONDITIONS. THEY DEFLATED THE TIRES AS WELL AS CONDUCTING A DIAGNOSTIC. AS TIME PASSED THE CONDITION WORSENED AND DEVELOPED TO THE RIGHT AS WELL AS THE LEFT. IN ADDITION THE CAR DEVELOPED A CLUNK NOISE WHEN THE WHEELS WERE TURNED HARD LEFT OR RIGHT, ALSO INTERMITTENT. MY DEALER CHECKED IT OUT, SAW THE PULLING TO THE RIGHT AS THE TECHNICIAN ROAD WITH ME, AND COMPLETED AN ALIGNMENT. THEY WERE UNABLE TO REPRODUCE THE ISSUE BUT I EXPERIENCED IT AS I DROVE IT OFF THE LOT FOLLOWING THEIR "REPAIR." IT CONTINUES TO HAPPEN AND REQUIRES CONSISTENT ATTENTION TO ENSURE THAT WHEN THE STEERING GOES AWRY IT CAN BE CORRECTED. THE LAST REPAIR WAS 12/2 AND 12/3 AND THE CAR CONTINUES TO MANIFEST THE SAME PROBLEM. THE DEALERSHIP INSISTS THAT THERE IS NOTHING WRONG WITH THE VEHICLE THAT THEY CAN DETERMINE. I INTEND TO CALL THE FORD COMPANY.

12/3/2015

FORD HAS FAILED TO MAKE A SPARE WHEEL/TIRE AVAILABLE FOR THE 2015 MUSTANG. IT IS NOT STANDARD ON ALL VEHICLES (A TIRE INFLATION KIT IS ALL IT COMES WITH) AND THE SPARE WHEEL/TIRE IS ON BACK ORDER FOR ALL DEALERSHIPS BECAUSE SUPPLY IS LOW AND PRODUCTION IS BEING PRIORITIZED OVER OWNER AVAILABILITY. THEREFORE, I AM STUCK WITHOUT A SPARE WHEEL/TIRE. I HAVE EVEN TRIED TO PROCURE AN AFTERMARKET SPARE AND 3 DIFFERENT TIRE STORES HAVE TOLD ME THEY DO NOT HAVE A COMPATIBLE SPARE AVAILABLE. FORD IS HANDLING THE AVAILABILITY OF A SPARE WHEEL/TIRE AS A SHORTAGE OF AN "ACCESSORY" AS IF IT IS A FLOOR MAT, RATHER THAN A SAFETY CRITICAL PART AS A SPARE WHEEL/TIRE IS. *TR

3/26/2015

THE OE TIRES ARE BAD AND HAVE BEEN REPLACED 3 OUT 4 OF THE TIRES AND ONE TIRE AN EXTRA TIME BECAUSE IT TOO WAS NOT ABLE TO BE BALANCED CORRECTLY . WHEN I DRIVE , I COMPLAIN OF A OUT OF ALIGNMENT FEELING ALL THE TIME AND OUR SOUND THAT TIRES MAKE (?).

8/19/2017

WHEN DRIVING THE BRAKE STOPLIGHT SWITCH PAD THAT ATTACHES TO THE BRAKE PEDAL ASSEMBLY FAILS DUE TO IT BEING BRITTLE PLASTIC. THIS CAUSES THE ON BOARD COMPUTERS TO BELIEVE THE BRAKES ARE BEING APPLIED AND DRASTICALLY SLOWING THE VEHICLE DOWN FROM HIGHWAY SPEEDS TO LESS THAN 50MPH AND PREVENTING ACCELERATION. I WAS ACCELERATING TO INTERSTATE SPEEDS WHEN THE VEHICLE SUDDENLY FELT LIKE THE BRAKES WERE APPLIED. THIS REDUCED MY SPEED FROM 60 MPH TO 47-50MPH WITH TRAFFIC BEHIND ME. IT ALSO ILLUMINATED THE BRAKE LAMPS ON MY VEHICLE WHICH MADE IT APPEAR OTHER DRIVERS I WAS STOPPING ABRUPTLY. WHEN I CAME TO A STOP I COULD ACCELERATE UP TO 35-50MPH HOWEVER IT WAS INTERMITTENT ACCELERATION AS THE CAR WOULD LURCH FORWARD AND SLOW DOWN. MY BRAKE LIGHT WERE ON THE ENTIRE TIME CONFUSING OTHER DRIVERS. PIECES OF THE BROKEN BRAKE LIGHT STOP PAD WERE FOUND ON MY FLOORBOARD ONCE I WAS ABLE TO NAVIGATE THE VEHICLE HOME.

5/13/2019

A PLASTIC PAD ATTACHED TO THE BRAKE PEDAL ARM THAT'S REQUIRED IN ORDER FOR THE BRAKE LIGHT SWITCH TO OPERATE CORRECTLY APPARENTLY DISINTEGRATED. AS A RESULT, THE BRAKE LIGHTS WERE ON CONTINUOUSLY. I NOTICED IT WHEN ITHE CAR WAS PARKED AT HOME, BUT DO NOT KNOW WHEN IT HAPPENED.

5/20/2019

ON JULY 4TH, MY 2015 FORD MUSTANG, HAD A BREAK PEDAL ISSUE, THE PEDAL WOULD LOCK AND WOULD NOT ALLOW VEHICLE TO STOP. THE FIST TIME HAPPEN TO ME WILE DRIVING 55 MPH AND I WAS LUCKY BECAUSE IT WAS EARLY IN THE MORNING ON A NOT BUY AVENUE SO I WAS ABLE TO TOP THE CAR WITH THE HAND BREAK. HOWEVER, IN THE PROCESS I WAS NOT ABLE TO STOP AT A RED LIGHT. THE TOW THE VEHICLE WITH 882 MILES AND RETURNED TO ME WITH 882 MILES. SERVICE WAS HORRIBLE I HAD PURCHASE THE RENTAL CAR OPTION AND THE CAR WAS NOT PROVIDED TO ME UNTIL THE DAY AFTER THE INCIDENT. IN ADDITION, THEY ONLY CONDUCTED A VISUAL POINT INSPECTION AND REPROGRAMMED THE PCM. I SPOKE TO MY CASE MANAGER AT FORD AND THEY GUARANTEE THAT THEY HAD RESOLVE THE PROBLEM AND THAT IT WOULD NOT HAPPEN. UNFORTUNATELY ON AUGUST 1ST ONLY A MONTH LATER AND AT AROUND 1500 MILES, THE BREAK PEDAL LOCKED AND THIS TIME I WAS INVOLVE IN AN ACCIDENT. ALTHOUGH I WAS DRIVING ONLY 35 MPH, MY VEHICLE SUFFER SEVER DAMAGES. I TOW THE VEHICLE TO FORD AND EXPECTED A RENTAL CAR, BUT THEY TOLD ME THAT I WOULD HAVE TO PAY FOR THE RENTAL, WHICH IS STUPID BECAUSE MY EXTENDED WARRANTY SHOULD COVER THE EXPENSES OF THE RENTAL. I FEEL LUCKY THAT I HAD THE ACCIDENT AT A LOW SPEED AND I DIDN'T HAVE ANY INJURY TO MY SELF. HOWEVER IF IT WOULD BEEN AT A HIGHWAY SPEED I COULD BE DEATH AND POSSIBLE MANY OTHER, DUE TO AN ISSUE THAT I HAD PRESENTED TO FORD A MONTH IN ADVANCE. I HATE FORD, I AM SCARE TO DRIVE, AND EVERY TIME I HEAR A HONK I PANIC. TODAY IS A WEEK SINCE THE ACCIDENT AND DEALERSHIP HAS NOT EVEN LOOK AT THE CAR SINCE THEY ARE STILL WAITING ON FORD INSTRUCTIONS. THE DEALERSHIP EXCUSE IS THAT THEY NEED TO DRIVE THE CAR TO DIAGNOSE THE ISSUE, HOWEVER THE WHEEL AND TIRE AND THE ARM THAT HELP TO GIVE THE DIRECTION OF THE CAR IS DAMAGE AND DOES NOT ALLOW THEM TO DRIVE IT. NOW FORD WANTS TO DRIVE IT!!

8/8/2015

BOUGHT A 2015 MUSTANG GT FEB 28 AT 9PM WITH 19200 MILES ON IT. MARCH 1 I NOTICED THE CAR HAD 3 DIFFERENT TIRES BRANDS ON IT. THE CAR PULLS BAD TO THE LEFT UNDER ACCELERATION, WHEN YOU LET OFF THE GAS IT PULLS RIGHT. LAUREL FORD DID A 4 WHEEL ALIGNMENT ON THE CAR AND IT STILL PULLS. NOW THEY SAY IT IS THE STRUTS AND THE ORDED 2 NEW ONES FOR THE FROUNT. I THINK IT IS THE TIRES NOT THE STRUTS BUT THEY WON'T REPLACE THE TIRES BECAUSE THEY WOULD HAFT TO PAY FOR THEM. THEY ONLY WANT TO REPLACE PARTS THAT WARRANTY WILL PAY FOR. THEY SAID NO WAY THEY WOULD PAY FOR 4 NEW TIRES. THIS IS A SAFETY ISSUE ⚠️ VERY DANGEROUS DRIVING THE CAR BECAUSE IT IS A MANUEL TRANSMISAION AND EVERY TIME YOU ACCELERATE THE CAR PULLS LEFT HOLDING THE WHEEL STRAIGHT DOES NOT STOP IT, IT STILL PULLS LEFT, THEN RIGHT WHEN YOU TAKE YOUR FOOT OFF THE GAS. WHAT FORD DEALER WOULD SELL A CAR WITH 19,200 MILES ON IT WITH 3 MIS MACHED TIRES ON IT. ALSO THE TIRES HAVE DIFFERENT LOAD AND SPEED RATEINGS ON EACH ONE, LIKE 101Y, AND 105Y, AND 100 Y. I DONT KNOW WATS WRONG, I THINK LAUREL FORD IS STALLING, WHY???? I HAVE HAD THE CAR FOR 15 DAYS NOW STILL NOT FIXED. I GUESS SOME ONE WILL LOOK INTO THIS AFTER SOME BODYS GETS KILLED LIKE ME AND WHAT EVER CAR I HIT HEAD ON AT 70 MPH.

3/15/2018

TL* THE CONTACT OWNS A 2015 FORD MUSTANG. WHILE THE VEHICLE WAS STATIONARY, THE LOCKS ON THE VEHICLE MALFUNCTIONED AND CAUSED THE DOORS TO LOCK ON THEIR OWN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 30,000.

7/14/2016

TL* THE CONTACT OWNS A 2015 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

10/12/2016

2 STABILITY CONTROL FAILURES WHILE DRIVING. ABS MALFUNCTION/TRACTION CONTROL MALFUNCTION MESSAGE COMES UP. HAVE TO STOP VEHICLE THEN RE-START VEHICLE. DEALER CANNOT FIND ANYTHING WRONG. ONLY ITEM THAT HAS CHANGES IS NOW ENGINEERING MODE PROVIDES HISTORICAL CODES THAT FORD WILL NOT RELEASE INFORMATION ABOUT OR IF THEY HAVE ANYTHING TO DO WITH THE ABOVE. CODES ARE NOT AVAILABLE TO THE DEALER OR ONLINE, DTC CODE 1 IS C41500, DTC CODE 2 IS C41581. *TR

1/18/2017

09/15/18 THE VEHICLE ELECTRIC STEERING FAIL TO WORK CAUSED THE VEHICLE TO MAKE A HARD RIGHT TURN AND LOCK UP IN DRIVING AT 5 MPH ALMOST HITTING ANOTHER VEHICLE TURN VEHICLE OFF AND RESTART AND WENT BACK TO NORMAL CONDITIONS TOOK THE VEHICLE TO FORD DEALERSHIP 9/15/18 THAT SAME DAY FOR DIAGNOSIS AND REPAIR TECH AND SERVICE ADVISOR PART FAILURE NO REASON WHY PART FAILED MY VEHICLE ONLY HAS 39K MILES THIS SHOULD BE A RECALL AND SAFETY ISSUE. I RECEIVED MY VEHICLE BACK BACK 9/27/18 REPAIRED MADE,SEE IF I CAN GET ASSISTANCE IN REIMBURSED DUE TO PART FAILURE NOT OWNER REPAIR COST 2657.99 PLEASE HELP THANK YOU

10/13/2018

WITH ONLY 500+ MILES ON MY CAR TO DATE, I HAVE EXPERIENCED MULTIPLE OCCASIONS WHERE MY 2015 MUSTANG GT'S ENGINE SHUTS OFF WITHOUT WARNING WHEN I AM APPROACHING A STOP AND DISENGAGE THE MANUAL TRANSMISSION TO COAST TO A STOP. THE CAR DOES NOT GIVE ANY INDICATION THAT IT IS EXPERIENCING ANY ISSUES PRIOR TO OR DURING THE SHUTDOWN. THE ENGINE SIMPLY DIES. THIS LATEST INCIDENT NEARLY CAUSED AN ACCIDENT BECAUSE WHEN I WAS APPROACHING THE RED LIGHT I PUT THE CAR IN NEUTRAL WHILE SLOWING DOWN AND THE LIGHT SUBSEQUENTLY CHANGED QUICKLY TO GREEN--AND MY ENGINE DIED. THE CAR BEHIND ME HAD ALREADY ACCELERATED EXPECTING ME TO PROCEED BUT I WAS COASTING WHILE TRYING TO RESTART THE CAR. FORTUNATELY, THERE WAS NO REAR END IMPACT AND I RESTARTED THE CAR AND PROCEEDED. THIS IS A SERIOUS SAFETY ISSUE AND WHAT MAKES IT WORSE IS HOW RANDOM IT IS. FORD NEEDS TO FIGURE THIS OUT QUICK BEFORE SOMEBODY GETS HURT OR KILLED IN AN ACCIDENT RELATED TO THIS ISSUE. FOR THE RECORD, THERE ARE MANY OTHERS WITH THIS SAME MODEL CAR THAT ARE EXPERIENCING THE SAME DANGEROUS ISSUE AND ARE POSTING THEIR EXPERIENCES ONLINE AT THE MUSTANG GENERATION 6 FORUM. *TR

3/30/2015

THE ABOVE VEHICLE IS A 2015 FORD MUSTANG ECO-BOOST CONVERTIBLE. IT IS EQUIPPED WITH ADAPTIVE CRUISE CONTROL. WHEN A VEHICLE IN FRONT SLOWS BELOW A SET SPEED OR A VEHICLE CUTS THE CAR OFF THE ADAPTIVE CRUISE CONTROL SLOWS THE CAR DOWN, OR STOPS IT, TO KEEP A PREDETERMINED DISTANCE. ACCORDING TO FORD THE SLOWING IS DONE BY THE ENGINE AND NOT THE BRAKES. ONCE THE VEHICLE SLOWS, AND IT IS SAFE, IT BEGINS TO ACCELERATE BACK TO THE SET CRUISE CONTROL SPEED. THE SLOWING, NOT BEING DONE BY THE BRAKING SYSTEM, DOES NOT ACTIVATE THE BRAKE LIGHTS. ONLY WHEN THE BRAKE PEDAL IS STEPPED ON WILL THE BRAKE LIGHTS COME ON WHICH ALSO WOULD DISENGAGE THE CRUISE CONTROL. WE HAVE HAD A COUPLE OF INCIDENTS IN WHICH THE VEHICLE BEHIND DOES NOT SEE THE CAR SLOWING, BY BRAKE LIGHTS, AND CLOSES AT A RAPID SPEED ON THE REAR OF THE CAR. LOOKING AT A DODGE RAM CLOSING, NOT KNOWING IT'S GOING TO STOP, CAN BE A BIT UNNERVING. I HAVE RECENTLY READ THAT THE AUTOMATIC BRAKING MAY BE INSTALLED ON FUTURE VEHICLES AS A STANDARD OPTION. I CAN'T IMAGINE THAT KEEPING A VEHICLE FROM CRASHING INTO A FORWARD MOVING VEHICLE IS ANY MORE OR LESS IMPORTANT THEN BEING STRUCK IN THE REAR BECAUSE BRAKE LIGHTS DON'T COME ON. I AM CERTAINLY MORE CAUTIOUS DRIVING THE ADAPTIVE CRUISE CONTROL ON BECAUSE OF THIS SAFETY ISSUE. I HAVE TALKED TO FORD "CUSTOMER RELATIONS DEPT" WHO WEREN'T SURE HOW TO FOLLOW THIS UP BUT TO SENT IT UP THE LADDER. I HAVE A FORD CASE #CAS-7876013. ...UPDATED 12/29/15 *BF ACCORDING TO FORD, THE SLOWING IS DONE BY THE ENGINE AND NOT THE BRAKES. ONCE THE VEHICLE SLOWS DOWN, AND IT IS SAFE, IT BEGINS TO ACCELERATE BACK TO THE SET CRUISE CONTROL SPEED. THE SLOWING NOT BEING DONE BY THE BRAKING SYSTEM, DOES NOT ACTIVATE THE BRAKE LIGHTS. ONLY WHEN THE BRAKE PEDAL I STEPPED ON WILL THE BRAKE LIGHTS COME ON WHICH ALSO WOULD DISENGAGE THE CRUISE CONTROL. THE CONSUMER STATED ON SEVERAL OCCASIONS, OTHER VEHICLES DID NOT OBSERVE HIM SLOWING DOWN BECAUSE THE BRAKE LIGHTS DID NOT ILLUMINATE. UPDATED 12/31/15. *JB

9/14/2015

2015 MUSTANG 2.3 LITER. PURCHASED BRAND NEW FROM FAIRFIELD FORD IN CALIFORNIA. MUSTANG REAR ENDED 2014 PRIUS AT HIGHWAY SPEED. SEVERE ACCIDENT. STEERING WHEEL AIRBAG FAILED TO INFLATE IN MUSTANG. LOWER AIRBAG IN DRIVER FOOTWELL INFLATED ONLY. DRIVER SEATBELT RETRACTOR IS NOT LOCKED POTENTIALLY SHOULD BE IMMOBILIZED. DRIVER OF MUSTANG SUFFERED 2 BROKEN RIBS, 2 CRACKED RIBS, AND A CRACKED STERNUM. HER FACE ALSO STRUCK THE STEERING WHEEL AND CAUSED HER TO BECOME UNCONSCIOUS FOR A LITTLE WHILE . BOTH VEHICLES TOWED FROM SCENE, MUSTANG DRIVER DID NOT REALIZE HER INJURIES AND WENT TO THE HOSPITAL THE FOLLOWING DAY. COMPLAINTS OF CHEST PAIN, WHICH IS WHEN X-RAYS WERE TAKEN AND THE BODILY INJURIES WERE DETERMINED.

1/30/2017

MY 2015 MUSTANG WAS TOTALED ON MARCH 11 2018 AND NONE OF THE AIRBAGS CAME OUT AND ON INSPECTION THE STATE TROOPER SAID MY SEAT BEAT MISFIRED . WHEN I CONTACTED THE FORD CUSTOMER SERVICE CENTER THE GUY HAD THE NERVE TO ASK ME WHAT DID I WANT HIM TO DO ABOUT IT!!!! I NEVER RECEIVED A RECALL AT ALL FROM ANYONE!!!! I THEN ASK HIM TO HAVE SOMEONE CALL ME I HAVE AS TO YET NOT RECEIVED ONE PHONE CALL... THIS IS JUST NOT THE KIND OF RESPONSE THAT WILL CONTINUE TO SELL FORD MUSTANG IF I CAN'T BE SAFE OR MY FAMILY BE SAFE WHAT WOULD MAKE ME WANT TO OWN ANOTHER ONE OR EVEN TELL EVERYONE MY EXPERIENCE WITH MUSTANG AND I HAVE OWNED MANY OF THEM I LOVED MUSTANGS BUT THIS REALLY CHANGES MY VIEW OF FORD AND MUSTANGS!!!

4/10/2018

PURCHASED BRAND NEW FORD MUSTANG GT PREMIUM 5.0 AUTOMATIC FROM LOCAL FORD DEALER. ON FIRST TEST DRIVE, DID NOT NOTICE PROBLEM. CAR SAT A FEW DAYS PRIOR TO ME LEAVING FOR AN APPROXIMATE 750 MILE RETURN DRIVE HOME FROM VA TO TN. I HAD THE CAR HEATER ON - THE HEATER SEATS ON - NO MODIFICATIONS DONE TO THE CAR - 2 DAYS LATER OUT ON ROAD NOTICED A "STRONG ODOR" ( MORE SPECIFICALLY LIKE "MODEL AIRPLANE GLUE ODOR ). I WAS GETTING DIZZY, SLEEPY, AND VERY NAUSEATED. PULLED OVER RESTED. DROVE CAR WITH WINDOWS DOWN, HEATER ON AS IT WAS COLD. ODOR PERSISTED AND "SICK FEELING" CONTINUED ENTIRE DRIVE HOME. COORDINATING WITH FORD SERVICE CENTER AND BBBAUTOLINE - TOOK THE CAR IN FOR SUB TOTAL OF 5 VISITS TO HAVE ODOR EVALUATED. 6TH VISIT WITH "EXPERT FORD" FIELD TECH WITH SOME SORT OF "DEVICE" TO MEASURE SMELLS ( I ASSUME ) - WHEN I WENT TO PICK UP THE CAR - I ASKED FOR WORK ORDER AND A COPY OF EXPERT'S REPORT. WROTE TO SALES MANAGER REQUESTING THESE REPORTS. I HAVE BEEN DENIED ACCESS TO THESE REPORTS (KIND OF ODD? 6TH VISIT AND ONLY NOW THEY REFUSE TO ISSUE?) BBBAUTOLINE HAS NOW MADE DATE FOR ARBITRATION. TOLD TO BRING CAR IN FOR EVALUATION BY ARBITRATOR - HAVE SUPPORTING DOCUMENTS AS TO WHY.NUMEROUS ARTICLES ADDRESSING TOXIC ODORS - MULTIPLE SENSITIVITY DISORDER.S I'M NOT A SCIENTIST OR AN ENGINEER. JUST A 61 YR OLD MAN WANTING TO ENJOY HIS $44K MUSTANG - CAN'T HAVE TO DRIVE WITH WINDOWS DOWN AND HEATER FULL UP, STILL FEEL LIGHT HEADED AND NAUSEA. ANY SUGGESTIONS APPRECIATED. *TR

2/3/2015

I WAS IMPACTED BY A TRUCK FROM BACK. I'M THE DRIVER MY SEAT AND SEATBELT DIDNT WORK. I WAS PUSHED TOWARDS FRONT STEERING WHEEL AND SLAMMED TO THE BACK. MY BACK REST WAS IN MY BACK SEAT. MY SEAT BELT NEVER LOCKED. I COULDN'T REACH ANY PEDDLE AFTER IMPACT

2/16/2019

FORD HAS FAILED TO MAKE A SPARE WHEEL/TIRE AVAILABLE FOR THE 2015 MUSTANG. IT IS NOT STANDARD ON ALL VEHICLES (A TIRE INFLATION KIT IS ALL IT COMES WITH) AND THE SPARE WHEEL/TIRE IS ON BACK ORDER FOR ALL DEALERSHIPS BECAUSE SUPPLY IS LOW AND PRODUCTION IS BEING PRIORITIZED OVER OWNER AVAILABILITY. THEREFORE, I AM STUCK WITHOUT A SPARE WHEEL/TIRE. I HAVE EVEN TRIED TO PROCURE AN AFTERMARKET SPARE AND 3 DIFFERENT TIRE STORES HAVE TOLD ME THEY DO NOT HAVE A COMPATIBLE SPARE AVAILABLE. FORD IS HANDLING THE AVAILABILITY OF A SPARE WHEEL/TIRE AS A SHORTAGE OF AN "ACCESSORY" AS IF IT IS A FLOOR MAT, RATHER THAN A SAFETY CRITICAL PART AS A SPARE WHEEL/TIRE IS. *TR

3/26/2015

ON A MONDAY MORNING, I GET IN MY CAR TO GO TO WORK AND THE VEHICLE'S WARNING SENSORS START TO GO OFF INDICATING THAT MY LEFT REAR TIRE HAS ONLY 15 PSI. NOW, ONLY THE NIGHT BEFORE, I WAS DRIVING AROUND WITH NO PROBLEMS ON MY TIRES SO THIS LEADS ME TO BELIEVE I MUST HAVE PICKED UP SOMETHING ON MY WAY HOME LIKE A NAIL OR A SCREW. I TOOK THE CAR TO THE NEAREST TIRE SHOP AND WHEN THEY INSPECTED THE TIRE THEY INDICATED THERE WAS A BULGE IN THE INNER EXTERIOR OF THE TIRE. WHEN I ASKED THEM WHAT THAT MEANT THEY INFORMED ME THAT A BULGE USUALLY CREATED WHEN DRIVING THROUGH A POTHOLE. I WAS INDICATED THAT IT MUST HAVE BEEN A SIGNIFICANT POTHOLE TO CREATE SUCH A CONDITION ON A FAIRLY NEW TIRE BUT THE PROBLEM IS THAT I NEVER RAN OVER A POTHOLE. THE WHEELS DO NOT HAVE ANY BENDS OR SCRATCHES INDICATING IT WENT THROUGH A POTHOLE THE SIZE OF WHICH NEEDED TO BE SIGNIFICANT ENOUGH TO CAUSE THE DAMAGE. THIS IS A NEW VEHICLE WITH ONLY 4,800 MILES AND FACTORY TIRES. BECAUSE THE BULGE IS AT THE SIDEWALL OF THE TIRE, THE ONLY COURSE OF CORRECTIVE ACTION IS THE REPLACE THE TIRE.

5/17/2016

I WAS ON THE INTERSTATE TRAVELING SOUTH WITH CRUISE CONTROL ON. I WENT OVER A BUMP THAT I USUALLY GO OVER WHEN HEADED IN THAT DIRECTION AND THE DRIVER DOOR ALL OF A SUDDEN OPENED/UNLOCKED ITSELF. IT WAS LOCKED OR ELSE THE DASHBOARD WOULD OF INDICATED THAT MY TRANSMISSION WAS NOT IN PARK BEFORE SETTING OFF ON MY TRIP. *TR

4/24/2015

TL* THE CONTACT OWNS A 2015 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING 60-70 MPH, THE DRIVER'S SIDE DOOR BECAME AJAR. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER GULLO FORD OF CONROE (925 INTERSTATE 45 S, CONROE, TX 77301 (281) 367-0000) WHERE IT WAS DIAGNOSED THAT THERE WAS A FAULTY DRIVER'S DOOR LATCH. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: CAS21669880. HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

5/10/2019

TL* THE CONTACT OWNS A 2015 FORD MUSTANG. WHILE OPERATING THE VEHICLE WITH THE AIR CONDITIONER ACTIVATED, THE ODOR OF BURNT OIL WAS PRESENT INSIDE THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 200.

6/9/2015

TL* THE CONTACT OWNS A 2015 FORD MUSTANG. WHEN THE AIR CONDITIONER WAS ACTIVATED, A FOREIGN OBJECT PROJECTED OUT OF THE VENT. THE CONTACT SUSTAINED INJURIES TO THE EYES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED BY THE DEALER. THE MANUFACTURER INFORMED THE CONTACT TO HAVE THE VEHICLE DIAGNOSED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 51,000.

4/24/2018

TL* THE CONTACT OWNS A 2015 FORD MUSTANG. WHILE DRIVING AT AN UNKNOWN SPEED, THE FRONT DRIVER AND PASSENGER DOORS OPENED INDEPENDENTLY WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO LAMARQUE FORD (LOCATED AT 3101 WILLIAMS BLVD, KENNER, LA 70065, (800) 639-3673) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE CONTACT WAS REFERRED TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

2/15/2019

I PURCHASED MY VEHICLE USED IN OCT 2018 AND WAS INFORMED IT HAD AN OPEN RECALL ITEM FOR 16S30-DOOR LATCH. ALLEGEDLY THE RECALL ITEM WAS CLOSED FOR MY VEHICLE IN MARCH 2018, HOWEVER FORD'S SYSTEM DID NOT REGISTER THE RECALL CLOSURE UNTIL JAN 2019. IN OCT 2019 MY PASSENGER DOOR BEGAN BECOMING UNLATCHED WHILE VEHICLE WAS IN MOTION. THE DOOR BECAME UNLATCHED ON 5 SEPARATE OCCASIONS IN THE TIME FRAME BETWEEN 14 OCT 2019 TO 25 NOV 2019. THE FIRST FOUR INSTANCES I WAS TRAVELING APPROXIMATELY 15 MPH ON A HIGHWAY, AND THE LAST INSTANCE I WAS TRAVELING ABOUT 40 MPH ON A COUNTY ROAD. IN ALL INSTANCES I COULD HEAR THE DOOR BECOME UNLATCHED, MY DASH INDICATOR INFORMED ME THE DOOR WAS AJAR, MY DOME LIGHT CAME ON AND MY WINDOW WOULD GO UP AND DOWN. IN ALL INSTANCES I WAS ABLE TO PULL OVER AND ESSENTIALLY RE-LATCH THE DOOR. I HAD THE LATCH REPLACED ON 25 NOV 2019, WHICH I HAD TO PAY FOR DUE TO THE RECALL REPLACEMENT LATCH BEING OUT OF WARRANTY.

11/25/2019

BOUGHT A BRAND NEW FORD 2015 MUSTANG CONVERTIBLE ON 1/13/15 IN FLORIDA. CAR WAS DELIVERED WITHOUT PROTECTIVE TONNEAU COVERS/CAPS. WHEN CONVERTIBLE IS IN DOWN POSITION, THERE ARE BIG, HOLES IN TOP OF REAR PANEL EXPOSING THE MECHANICAL ARMS. S APPARENTLY THE OEM OF THESE PARTS COULD NOT MAKE THEM PROPERLY AND IF AN OWNER TRIES TO PUT UP TOP WITHOUT REMOVAL THE WHOLE CONVERTIBLE TOP MECHANISM GETS DESTROYED.RIGHT NOW ALL SORTS OF DIRT AND DEBRIS GETS INTO THESE BIG GAPING HOLES. THESE PARTS ARE LISTED ON PAGE 186 OF THE MANUAL. THEY ARE SUPPOSED TO COME WITH THE CAR. NO INFO FROM FORD MOTOR COMPANY OR MY DEALER IS FORTHCOMING ABOUT WHEN I WILL RECEIVE THESE PARTS. WHEN I CALL FORD MARKETING THEY GIVE ME A SHIP DATE, WHICH PASSES W/O DELIVERY. TODAY WHEN I CALLED FORD MARKETING THEY SAID THEY DID NOT KNOW ANYTHING ABOUT THIS???? FORD HAS BEEN VERY DISHONEST ABOUT WHEN THESE PARTS WILL BE SHIPPED. *TR

4/20/2015

TL* THE CONTACT OWNS A 2015 FORD MUSTANG. WHILE DRIVING 70 MPH, THE HOOD OF THE VEHICLE VIBRATED VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE MECHANIC WAS UNABLE TO DUPLICATE THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 11,000.

9/3/2015

THE ABOVE VEHICLE IS A 2015 FORD MUSTANG ECO-BOOST CONVERTIBLE. IT IS EQUIPPED WITH ADAPTIVE CRUISE CONTROL. WHEN A VEHICLE IN FRONT SLOWS BELOW A SET SPEED OR A VEHICLE CUTS THE CAR OFF THE ADAPTIVE CRUISE CONTROL SLOWS THE CAR DOWN, OR STOPS IT, TO KEEP A PREDETERMINED DISTANCE. ACCORDING TO FORD THE SLOWING IS DONE BY THE ENGINE AND NOT THE BRAKES. ONCE THE VEHICLE SLOWS, AND IT IS SAFE, IT BEGINS TO ACCELERATE BACK TO THE SET CRUISE CONTROL SPEED. THE SLOWING, NOT BEING DONE BY THE BRAKING SYSTEM, DOES NOT ACTIVATE THE BRAKE LIGHTS. ONLY WHEN THE BRAKE PEDAL IS STEPPED ON WILL THE BRAKE LIGHTS COME ON WHICH ALSO WOULD DISENGAGE THE CRUISE CONTROL. WE HAVE HAD A COUPLE OF INCIDENTS IN WHICH THE VEHICLE BEHIND DOES NOT SEE THE CAR SLOWING, BY BRAKE LIGHTS, AND CLOSES AT A RAPID SPEED ON THE REAR OF THE CAR. LOOKING AT A DODGE RAM CLOSING, NOT KNOWING IT'S GOING TO STOP, CAN BE A BIT UNNERVING. I HAVE RECENTLY READ THAT THE AUTOMATIC BRAKING MAY BE INSTALLED ON FUTURE VEHICLES AS A STANDARD OPTION. I CAN'T IMAGINE THAT KEEPING A VEHICLE FROM CRASHING INTO A FORWARD MOVING VEHICLE IS ANY MORE OR LESS IMPORTANT THEN BEING STRUCK IN THE REAR BECAUSE BRAKE LIGHTS DON'T COME ON. I AM CERTAINLY MORE CAUTIOUS DRIVING THE ADAPTIVE CRUISE CONTROL ON BECAUSE OF THIS SAFETY ISSUE. I HAVE TALKED TO FORD "CUSTOMER RELATIONS DEPT" WHO WEREN'T SURE HOW TO FOLLOW THIS UP BUT TO SENT IT UP THE LADDER. I HAVE A FORD CASE #CAS-7876013. ...UPDATED 12/29/15 *BF ACCORDING TO FORD, THE SLOWING IS DONE BY THE ENGINE AND NOT THE BRAKES. ONCE THE VEHICLE SLOWS DOWN, AND IT IS SAFE, IT BEGINS TO ACCELERATE BACK TO THE SET CRUISE CONTROL SPEED. THE SLOWING NOT BEING DONE BY THE BRAKING SYSTEM, DOES NOT ACTIVATE THE BRAKE LIGHTS. ONLY WHEN THE BRAKE PEDAL I STEPPED ON WILL THE BRAKE LIGHTS COME ON WHICH ALSO WOULD DISENGAGE THE CRUISE CONTROL. THE CONSUMER STATED ON SEVERAL OCCASIONS, OTHER VEHICLES DID NOT OBSERVE HIM SLOWING DOWN BECAUSE THE BRAKE LIGHTS DID NOT ILLUMINATE. UPDATED 12/31/15. *JB

9/14/2015

INSTRUMENT GAUGES, TACHOMETER / SPEEDOMETER ARE SUBDUE NO LIGHTING DURING DAY LIGHT DRIVING. COMES AND GOES. SAFETY HAZARD DRIVER DIVERSION. ENGINE WILL OVER-SPEED AT 7,500 RPM AND QUIT TRANSMISSION WILL NOT SHIFT OUT OF FIRST GEAR IN DRIVE. FORD HAS STATED THAT THE TRANSMISSION IS NORMAL. HASN'T ADDRESS THE ENGINE OVER SPEED YET. GAUGE LIGHTING HAS NOT BEEN FIX YET. FOUR TIMES TO FORD...UPDATED 10/29/15*BF

10/16/2015

TL* THE CONTACT OWNS A 2015 FORD MUSTANG. WHILE THE VEHICLE WAS PARKED ON AN INCLINE WITH THE EMERGENCY BRAKE ENGAGED, THE VEHICLE ROLLED AWAY IN REVERSE INTO A DITCH AND CRASHED INTO A RETAINING WALL. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED FROM THE CRASH SCENE TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 11,800.

6/27/2016

TL* THE CONTACT OWNS A 2015 FORD MUSTANG. AFTER WASHING AND DRYING THE VEHICLE, THE CONTACT OPENED THE DRIVER SIDE DOOR WHEN SUDDENLY THE EXTERIOR DRIVER'S SIDE REARVIEW MIRROR COVER DETACHED WITH A LOUD BANG. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE CONTACT SENT PHOTOS OF THE DAMAGE TO THE MANUFACTURER. THE DEALER STATED THAT THE MANUFACTURER DENIED RESPONSIBILITY. THE CONTACT FILED A CASE WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS 2,300.

4/19/2017

TL* THE CONTACT OWNS A 2015 FORD MUSTANG. WHILE OPERATING THE VEHICLE, THE BRAKE LIGHTS REMAINED ILLUMINATED. THE CONTACT ALSO INDICATED THAT THE FAILURE WAS PRESENT WHEN THE VEHICLE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (MULLINAX FORD OF PALM BEACH, 1210 NORTHLAKE BLVD, LAKE PARK, FL) WHERE IT WAS DIAGNOSED THAT THE BRAKE PEDAL ASSEMBLY WAS FAULTY AND NEEDED TO BE REPLACED. THE BRAKE PEDAL ASSEMBLY WAS REPLACED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 22,943.

6/14/2018

TL* THE CONTACT OWNS A 2015 FORD MUSTANG. WHILE DRIVING APPROXIMATELY 40 MPH, THE HEADLIGHTS MALFUNCTIONED DUE TO MOISTURE BUILD UP. DUE TO THE FAILURE, THERE WAS REDUCED VISIBILITY. MIKE CASTRUCCI FORD (1020 OH-28 MILFORD, OHIO 45150) WAS MADE AWARE OF THE FAILURE AND STATED THAT THE FAILURE WAS CONSIDERED NORMAL BY FORD. THE MANUFACTURER ALSO STATED THAT THE FAILURE WAS NORMAL AND THAT IT WOULD BE REPAIRED PER A "ONE-TIME GESTURE". THE FAILURE MILEAGE WAS APPROXIMATELY 6,800.

6/27/2018

TL* THE CONTACT OWNS A 2015 FORD MUSTANG. THE CONTACT STATED THAT THE BACK UP CAMERA FAILED TO DISPLAY. WHILE THE VEHICLE WAS IN REVERSE, THE CAMERA DID NOT SHOW AN IMAGE AND THE SCREEN WAS BLANK. THE CONTACT'S SON ALSO REPORTED THAT THE STEERING WHEEL WOULD MOVE ON ITS OWN AND IT WAS DIFFICULT TO TURN. IN ADDITION, THE ABS AND POWER STEERING WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO MEDVED FORD (1404 S WILCOX ST, CASTLE ROCK, CO 80104, (303) 688-3137) WHERE IT WAS DIAGNOSED THAT A NEW POWER STEERING SYSTEM NEEDED TO BE INSTALLED. THE PART WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 76,000.

5/30/2019