2013 Ford Fusion Owner Complaints

THE MOON ROOF WINDOW OPENED WITH OUT ANY BUTTON BEING PRESSED. STORM RAIN WAS STARTING. THERE WAS A LOT OF AUTO TRAFFIC. I WAS DRIVING , MY WIFE WAS SITTING NEXT TO ME AND THERE WAS A CAR COMING OUT OF A PARKING LOT TO THE LEFT OF ME AND PERPENDICULAR TO MY CAR :WHAT HAPPENED NEXT SIMULTANEOUSLY WAS: A. AUTO WENT INTO "COLLISION AVOIDANCE MODE"; WINDSHIELD SEVERAL RED LED WARNING LIGHTS BEGAN BLINKING, AND ALERT NOISE FROM AUTO STARTED , AND STEERING WHEEL SHUTTERED. THE LATER TWO ACTIONS ARE NOT TERRIBLY CLEAR TO ME B MY WIFE STARTED TO SHOUT FOR ME TO WATCHOUT. C I STARTED TO PRESS ON BRAKES. THUS AVOIDING A COLLISION BETWEEN MY CAR AND CAR TO BE MOVING ACROSS MY PATH I WAS TOLD THAT THE CAR DOES NOT STOP IN ANY TYPE OF COLLISION MODE. IT JUST SLOWS DOWN. I DID NOT KNOW WHETHER THIS AVOIDANCE MODE WAS PRESENT (AT THE SLOW SPEED I WAS GOING IN. I DID KNOW THAT WHEN THE CAR WAS IN CRUISE CONTROL AND THIS MODE WAS ACTIVATED AND THAT AVOIDANCE REACTIONS WERE ACTIVATED. . I AM VERY CONCERNED THAT THIS MAY HAPPEN AGAIN. WITH SERIOUS CONSEQUENCES OCCURRING. *TR

6/17/2013

A POPPING CAN BE FELT AND HEARD FROM BOTH DRIVER AND PASSENGER SIDES WHILE TURNING THE WHEEL. *TR

7/6/2013

PASSENGER AIRBAG LIGHT (INDICATING OFF) CONSTANTLY IS ON WHEN MY WIFE 125 LBS IS RIDING IN THE SEAT. THERE SEEMS TO BE A PROBLEM WITH THE SENSORS BECAUSE IF THE LIGHT IS OFF ANY MOVEMENT BY HER WILL CAUSE THE LIGHT TO GO ON. HAS BEEN BACK TO DEALER AND THEY WERE UNABLE TO FIND ANY SERVICE CODES INDICATING A PROBLEM. OUR SUGGESTION TO THEM WAS TO FORGO THE CODES AND PUT A PERSON IN THE SEAT AND TAKE A RIDE. WE WILL BE GOING BACK TO THE DEALER VERY SOON AND THEY CAN KEEP THE CAR UNTIL THE PROBLEM IS IDENTIFIED. *TR

5/24/2013

ON ROUNDABOUT, VEHICLE LURCHED AND IMMEDIATELY LOST ACCELERATION. POWER TRAIN LIGHT AND AIR BAG LIGHT ILLUMINATED. VEHICLE STOPPED, BLOCKING ENTIRE ROUNDABOUT AND STOPPING TRAFFIC. VEHICLE PUSHED BY DO-GOODERS TO BERM. THIRD OCCURRENCE WITH THIS VEHICLE, DEALERSHIP REPAIR ATTEMPTS HAVE NOT CORRECTED. *TR

1/22/2014

WHEN THE VEHICLE WAS TO BE STARTED TURNED THE KEY FORWARD TO START AND IT DIDN'T START, THE KEY RETURNED THEN THE CAR STARTED AFTER THE KEY RETURNED TO KEY IN POSITION, THIS HAS HAPPENED A FEW TIMES SINCE AND SEEMS TO BECOME MORE REGULAR I NOW HAVE 4,972 MILES ON THE CAR AND HAD THIS HAS TAKEN PLACE 8 TIME SINCE I WILL ADVISE THE DEALER WHEN MY CAR IS IN FOR RECALL NOTICE#12C27 1/3/2013 *TR

1/2/2013

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT HE KEYED IN THE CODE TO UNLOCK THE DOORS VIA THE NUMERIC KEYLESS ENTRY BUT THE TRUNK ERRONEOUSLY OPENED. THE CONTACT ALSO STATED THAT THE DOORS DID NOT ALWAYS LOCK USING THE KEYLESS ENTRY SYSTEM. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS UNABLE TO PROVIDE ASSISTANCE WITHOUT THE FAILURE OCCURRING DURING DIAGNOSTICS. THE FAILURE MILEAGE WAS 15 AND THE CURRENT MILEAGE WAS 3,200. UPDATED 2/19/13 *CN

1/14/2013

WHILE DRIVING ON A CITY ROAD WITH MY FOOT ON THE GAS AT 35-40MPH, THE TRANSMISSION ERRATICALLY SHIFTED INTO A LOWER GEAR ON THE TRANSMISSION, CAUSING THE ENGINE RPMS TO NEAR INSTANTANEOUSLY TO GO FROM 1750-2000RPMS TO JUST OVER 4000RPMS. THROUGH THE RPM INCREASE THE VEHICLE MAINTAINED THE PREVIOUS 35-40MPH SPEED. ULTIMATELY, WAS FORCED TO BRAKE TO BRING THE ENGINE RPMS DOWN. *TR

12/14/2012

WHILE DRIVING TO WORK ON THE HIGHWAY 65-MPH THE ENGINE SHUTS OFF WITHOUT WARNING, THE INSTRUMENTAL PANEL STARTS ACTING UP AS IF YOU ARE TURNING ON AND OFF THE KEY. THEY FOUND A LOSE WIRE TO THE INSTRUMENTAL CLUSTER ON THE SECOND TIME THEY REPLACED THE INSTRUMENTAL CLUSTER. IT HAS BEEN TAKEN BACK SIX TIMES AND NOW THE DASHBOARD SHUTS DOWN AND I LOSE LIGHTS, SIGNALS, AND OTHER ELECTRONIC FEATURES. I HAVE LOST POWER STEERING AND BRAKES IN BETWEEN. THEY OFFERED ME AN EXTENDED WARRANTY??? IT IS A SHAME THAT A CONSUMER WHO BUYS A CAR FROM A DEALERSHIP HAS TO GO THROUGH THE GRINDER JUST TO GET OUT OF THEIR LEMON. I JUST WANT TO GET OUT OF THIS VEHICLE. *TR

2/3/2013

THE FRONT BODY PANELS AROUND THE HEADLIGHTS ARE LOOSE AND YOU CAN HEAR SOME KIND OF A RATTLE AROUND THE BACK PASSENGER SIDE DOOR WHEN YOU GET OVER 55 MPH. *TR

2/15/2013

WE REALLY LIKE OUR 2013 FORD FUSION - EXCEPT FOR ONE MAJOR SNAFU - VISIBILITY WHEN MAKING A TURN. THE ATTACHED PHOTO, MADE FROM THE POSITION OF THE DRIVER'S EYES, SHOWS THE PROBLEM. ONE MUST MOVE THEIR HEAD FORWARD AND BACKWARD TO VIEW BEYOND THE LARGE BLOCKED-OUT AREA BEHIND THE PILLAR TO MAKE SURE THERE ARE NO PEOPLE OR OBSTRUCTIONS TO THE DRIVER'S INTENDED PATH. IN THE ATTACHED PHOTO OVER 50% OF THE CROSSWALK IS NOT VISIBLE. THERE IS ALSO A PROBLEM WHEN PULLING UP TO A INTERSECTION TO MAKE A LEFT TURN, AND LOOKING TO THE RIGHT FOR ONCOMING TRAFFIC. A LARGE PORTION OF THE ROADWAY VIEW IS BLOCKED. VERY ANNOYING AND POTENTIALLY DANGEROUS. TOO LATE NOW FOR MODIFICATION BUT CHANGES SHOULD BE MADE FOR FUTURE MODELS. A BIG AND DANGEROUS PENALTY TO PAY THE FOR STYLING. THE PHOTO IS AT: HTTP://WWW.REESPHOTOS.COM/TEMP/130617PIB030-800.JPG. *TR

6/20/2013

WHILE DRIVING ON A CITY ROAD WITH MY FOOT ON THE GAS AT 35-40MPH, THE TRANSMISSION ERRATICALLY SHIFTED INTO A LOWER GEAR ON THE TRANSMISSION, CAUSING THE ENGINE RPMS TO NEAR INSTANTANEOUSLY TO GO FROM 1750-2000RPMS TO JUST OVER 4000RPMS. THROUGH THE RPM INCREASE THE VEHICLE MAINTAINED THE PREVIOUS 35-40MPH SPEED. ULTIMATELY, WAS FORCED TO BRAKE TO BRING THE ENGINE RPMS DOWN. *TR

12/14/2012

I WAS DRIVING TO AN APPOINTMENT, AND RAN LATE BECAUSE OF THE FAILURE. I STOPPED AT A STOPLIGHT, AND TRIED TO TAKE OFF, BUT THEN THE CAR WENT INTO "LIMP HOME" MODE. I HOBBLED THE CAR ACROSS THE INTERSECTION, AND THEN BEGAN TO USE MY OBD II CODE READER THAT I PURCHASED FOR A DIFFERENT VEHICLE, AND READ THE CODE. IT WAS P2011, AND CLEARED IT THE CAR RAN FINE FOR A WHILE, BUT THE PROBLEM WAS STILL THERE. I WENT TO THE FORD DEALERSHIP THE NEXT DAY, PURCHASED THE NEW "UPDATED" THROTTLE BODY. I GOT IT OVER TO MY UNCLE'S SHOP, WERE I REPLACED THE OLD THROTTLE BODY WITH THE NEW ONE. I HAVE BEEN DRIVING WITH THE NEW THROTTLE BODY, AND HAVE NOT HAD ANY PROBLEMS SINCE. *TR

10/23/2013

I WAS TRAVELING AT ABOUT 40MPH AND A MESSAGE FLASHED ON MY GAUGE STATING SOMETHING TO THE EFFECT ENGINE LOWER TEMP. I CONTINUED TO DRIVE THE CAR AND MESSAGE WENT AWAY. I LATER FOUND OUT THAT MY CAR HAD BEEN RECALLED FOR POSSIBLE FIRE DUE TO ENGINE OVERHEATING. I ASSUME THAT THIS MESSAGE IS THE PRE-CURSOR TO WHAT COULD BE A POSSIBLE FIRE. I TOOK MY CAR TO THE FORD DEALERSHIP AND I AM AWAITING A RESPONSE FROM FORD ON A POSSIBLE FIX. THE CAR WAS ONLY 1 WEEK OLD. I HAVE REQUESTED FORD TO TAKE THE CAR BACK AND GET INTO A NON-AFFECTED ENGINE TYPE. *TR

12/5/2012

WHILE DRIVING TO WORK ON THE HIGHWAY 65-MPH THE ENGINE SHUTS OFF WITHOUT WARNING, THE INSTRUMENTAL PANEL STARTS ACTING UP AS IF YOU ARE TURNING ON AND OFF THE KEY. THEY FOUND A LOSE WIRE TO THE INSTRUMENTAL CLUSTER ON THE SECOND TIME THEY REPLACED THE INSTRUMENTAL CLUSTER. IT HAS BEEN TAKEN BACK SIX TIMES AND NOW THE DASHBOARD SHUTS DOWN AND I LOSE LIGHTS, SIGNALS, AND OTHER ELECTRONIC FEATURES. I HAVE LOST POWER STEERING AND BRAKES IN BETWEEN. THEY OFFERED ME AN EXTENDED WARRANTY??? IT IS A SHAME THAT A CONSUMER WHO BUYS A CAR FROM A DEALERSHIP HAS TO GO THROUGH THE GRINDER JUST TO GET OUT OF THEIR LEMON. I JUST WANT TO GET OUT OF THIS VEHICLE. *TR

2/3/2013

THE FORD FUSION FUEL TANK IN MY 2.0 ECOBOOST ENGINE DOES NOT FILL ALL THE WAY. IT IS DOCUMENTED AS A 16.5 GALLON TANK, HOWEVER EVEN RUNNING TO EMPTY I AM ONLY ABLE TO FILL 12-13 GALLONS. TO ME, IT IS UNACCEPTABLE TO HAVE A 3-4 GALLON "RESERVE". I AM NOT SURE IF IT'S THE TANK ITSELF, OR IF IT'S FAULTY HARDWARE CAUSING VAPOR TO BE TRAPPED AND THE SYSTEM THINKING IT'S FULL WHEN IT IS IN FACT NOT. THIS MAY NOT BE A SAFETY ISSUE, BUT IS AN ISSUE IF YOU ARE THINKING YOU HAVE MORE GAS THAN YOU ACTUALLY DO. *TR

2/12/2013

I'VE BEEN HAVING AN ISSUE WITH MY GAS TANK SINCE I'VE OWNED THE CAR SINCE OCT 2012. WHEN I FILL UP, THE CAR SOMETIMES FILLS ALL THE WAY ON THE GAUGE, SOMETIMES IT DOESN'T. IF IT DOES IT DROPS FROM FULL TO HALF A QUARTER BY 10-20 MILES. ALSO, IVE NEVER BEEN ABLE TO FILL UP TO AROUND 16 GALLONS. THE CAR IS SUPPOSED TO HAVE A 16.5 GALLON FUEL TANK. I RUN THE CAR TO APPROX 12 MILES LEFT, TILL THE WARNING LIGHT COMES ON AND I CAN ONLY GET ROUGHLY 12 GALLONS IN THE TANK. EITHER THE TANK THAT WAS INSTALLED IS WRONG OR THE COMPUTER GAUGE IS OFF. I'M ONLY ABLE TO DRIVE ABOUT 315 ON A "FULL" TANK. THAT IS NOT RIGHT FOR A CAR THAT'S SUPPOSED TO BE A 27-37MPG CAR. WHICH I ONLY GET ABOUT 24-26MPG SINCE I'VE OWNED THE CAR. I DO A MIX OF HIGHWAY AND CITY DRIVING, MOSTLY HIGHWAY AVERAGING 45MPH DRIVING. I'VE TOLD BRIEN FORD IN EVERETT OF THIS ISSUE BUT THEY WONT LOOK AT IT SINCE IT HASN'T BEEN RECOGNIZED BY FORD. THERE'S A REALLY BIG RESPONSE TO THIS ISSUE ON MANY FORUMS. I FOLLOW THE MOST POPULAR FOR FUSIONS AT HTTP://WWW.FORDFUSIONFORUM.COM/TOPIC/8957-2013-FUSION-FUEL-TANK-FILLING-ISSUES/. THE DEALER TOLD ME I WOULD HAVE TO PAY TO HAVE THEM RESEARCH IT WHEN IS A HORRIBLE THING TO DO, WHEN I KNOW THERE'S AN ISSUE. WHEN I'M ONLY ABLE TO GET ABOUT 12 GALLONS IN THE TANK. THE FUSION HYBRID SE HAS A 13.5 GALLON TANK, I THINK THE TANKS GOT INSTALLED INCORRECTLY, AND ME ALONG WITH MANY OTHERS GOT THE HYBRID TANK INSTEAD OF THE NORMAL 16.5 GALLON TANK. *TR

2/12/2013

THE FRONT BODY PANELS AROUND THE HEADLIGHTS ARE LOOSE AND YOU CAN HEAR SOME KIND OF A RATTLE AROUND THE BACK PASSENGER SIDE DOOR WHEN YOU GET OVER 55 MPH. *TR

2/15/2013

ON MULTIPLE, RANDOM OCCASIONS, THE LEFT AND RIGHT TURN SIGNALS HAVE MALFUNCTIONED, I.E., THEY EITHER DO NOT STAY ON LONGER THAN ONE FLASH CYCLE, OR THEY SHUT OFF PREMATURELY. THE FUNCTION IS NOT BEING CONFUSED WITH THE 3 FLASH LANE CHANGE FEATURE ? THIS FEATURE WORKS 100% OF THE TIME. PREMATURE SHUTTING OFF OF THE TURN SIGNAL TYPICALLY (BUT NOT ALWAYS) OCCURS WHEN MAKING A TURN FROM A FULL STOP. WHEN THE SIGNAL IS ACTUATED, IT FLASHES FOR 10 ? 30 SECONDS WHILE SITTING AT A STOP LIGHT (WHEELS ARE POSITIONED STRAIGHT AHEAD). WHEN THE TRAFFIC LIGHT CHANGES AND I JUST BEGIN TO TURN THE WHEEL, THE SIGNAL SHUTS OFF. THE IMMEDIATE SHUT OFF ISSUE DOES NOT HAPPEN AS FREQUENTLY AS THE PREMATURE ISSUE, BUT WHEN IT DOES HAPPEN, I CANNOT GET THE TURN SIGNAL TO FUNCTION FOR MORE THAN ONE FLASH AT A TIME. BOTH DESCRIBED ISSUES HAVE OCCURRED SINCE THE VEHICLE WAS ABOUT 3 MONTHS OLD. THIS ISSUE WILL BE REPORTED FOR THE FIRST TIME WHEN THE VEHICLE GOES IN FOR ITS NEXT SERVICE. *TR

1/30/2014

REAR SEAT WAS FOLDED DOWN, REAR CENTER SEAT BELT LOCKED ITSELF IN THE RETRACTED POSITION. REAR SEAT, DRIVER SIDE, WOULD NOT GO BACK UP DO TO CENTER BELT BEING LOCKED. TOOK CAR TO DEALERSHIP, REAR CENTER SEAT BELT WAS REPLACED. *TR

8/27/2014

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V597000 (AIR BAGS, SEAT BELTS) HOWEVER THE PART WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 01/20/15*LJ UPDATED 6/9/2015 *JS

12/2/2014

SEAT HEADRESTS SIT TOO FAR FORWARD CAUSING BACK AND NECK PAIN. CANNOT ADJUST TO A COMFORTABLE DRIVING POSITION. *TR

2/6/2013

THE AIRBAG WARNING LIGHT WILL NOT TURN OFF INDICATING THERE IS A MALFUNCTION (PER THE MANUAL). THEREFORE I NEED TO TAKE IT BACK TO DEALER TO GET IT CHECKED. ONE OF THE 3 MEMORY BUTTONS FOR THE ELECTRONIC SEAT ADJUSTMENTS IS NOT WORKING PROPERLY. *TR

6/17/2014

PURCHASED CAR ON NOV 2 2013 RETURNED TO DEALER 31 DAYS LATER DUE TO RECALL. HAVE REQUESTED BUY BACK FROM FORD. WHO WOULD PUT THERE GRANDCHILDREN AT RISK IN THIS CAR WITH THE POSSIBILITY OF A FIRE? I FEEL THAT THEY HAVE KNOWN THE PROBLEM EXISTED BUT FAILED TO ADMIT IT UNTIL SOME CARS CAME BACK. JUST WANT FORD TO BUY CAR BACK AND WILL LOOK AT ANOTHER MODEL. *TR

12/6/2012

1. LANE KEEPING DEPARTURE SYSTEM PRESENTS A DANGER TO CYCLISTS & PEDESTRIANS. NOW THAT I AM AWARE, I TURN THE SYSTEM OFF; HOWEVER, THE STEERING WHEEL PUTS UP A GOOD FIGHT WHEN I TRIED TO PROVIDE THE CYCLISTS ROOM--AN UNNECESSARY ISSUE THAT COULD OF CAUSED SERIOUS BODILY HARM OR DEATH. 2. THE VEHICLE DOES NOT GET THE MPG AS PROMISED ON THE STICKER: A GREAT DEAL OF UNNECESSARY MONEY WAS LOST. 3. THE ELECTRICAL A/C UNIT NO LONGER GENERATES COLD AIR, BUT THE FAN STILL RUNS.

9/25/2013

LIKE MANY OTHER 2013 FUSION OWNERS, I ALSO HAVE AN ISSUE WHEN REFUELING. THE BEST EXAMPLE THUS FAR WAS PURPOSELY RUNNING DOWN TO THREE MILES TO EMPTY BEFORE REFUELING. I WAS ABLE TO PUMP ONLY 12.861 GALLONS INTO THE 16.5 GALLON TANK - THIS INCLUDED THREE TOP-OFF CLICKS OF THE PUMP. I HAD THE CAR AT THE DEALERSHIP TO CHECK THIS ISSUE OUT. THE SERVICE ADVISER TOLD ME HE CONTACTED FORD ENGINEERING REGARDING THE CONCERN. FORD REPLIED THAT THEY KNEW THERE WAS AN ISSUE AND WERE WORKING ON A SOLUTION AT THAT TIME. I HAVE READ THAT OTHERS WERE TOLD BY DEALERSHIPS THAT THE TANK DOES FILL, BUT THAT FORD SET THE FUEL GAUGE TO ALLOW FOR A RESERVE AFTER ZERO MILES TO EMPTY. IF THIS IS TRUE, THERE IS A 22% RESERVE ALLOWANCE IN MY CASE NOTED ABOVE. I CONSIDER THIS A SAFETY ISSUE AS THE CONSUMER MUST KNOW, WITH REASONABLE ACCURACY, THE FUEL LEVEL OF THEIR VEHICLE SO THEY DO NOT RUN OUT OF FUEL ON BUSY OR REMOTE ROADS FORD NEEDS TO RESPOND TO DEALERS/CUSTOMERS TO EXPLAIN THE ISSUE, AND WHAT IS GOING TO BE DONE TO RESOLVE IT. *TR

5/9/2013

I CANT FILL TANK ALL THE WAY OR THE FUEL GAUGE READING IS BAD. *TR

7/21/2013

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT HE KEYED IN THE CODE TO UNLOCK THE DOORS VIA THE NUMERIC KEYLESS ENTRY BUT THE TRUNK ERRONEOUSLY OPENED. THE CONTACT ALSO STATED THAT THE DOORS DID NOT ALWAYS LOCK USING THE KEYLESS ENTRY SYSTEM. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS UNABLE TO PROVIDE ASSISTANCE WITHOUT THE FAILURE OCCURRING DURING DIAGNOSTICS. THE FAILURE MILEAGE WAS 15 AND THE CURRENT MILEAGE WAS 3,200. UPDATED 2/19/13 *CN

1/14/2013

PASSENGER SIDE DOOR WILL NOT LATCH. DOES NOT STAY CLOSED. *TR

7/1/2014

PLEASE NOTE, THIS FORM WOULD NOT ALLOW ME TO SELECT WIPERS AS THE AFFECTED PART. THE ONLY OPTION THAT APPEARED WAS WHEELS. PLEASE CORRECT IF POSSIBLE. WHILE DRIVING, SNOW THAT HAD ACCUMULATED ON THE ROOF OF THE CAR SLID ON THE WINDSHIELD. THE MOTION OF THE WIPERS PUSHED THE SNOW DOWN AND TOWARDS THE CENTER OF THE WINDSHIELD. THE SNOW PROHIBITED THE WIPERS TO MOVE IN EITHER DIRECTION CAUSING ME TO NOT BE ABLE TO SEE THE ROAD. THE DESIGN OF THE WIPERS APPEARS TO ALLOW EXCESS SNOW TO BE FORCED IN THE LOWER MIDDLE PORTION OF THE WINDSHIELD CAUSING THE WIPERS TO NOT BE ABLE TO REVERSE DIRECTION IF WHEN THE CONTROL LEVER IS TOGGLED. *TR

1/30/2013

IT BEGAN RAINING HARD AND THE WIPERS WERE ON HIGH SPEED, BUT WHEN THEY MOVED OUTWARD I COULD NOT SEE BECAUSE WATER WAS BLINDING ME, HAD TO SLOW DOWN TO ABOUT 40MPH JUST TO AVOID RUNNING OFF ROAD OR INTO A CAR. COULD NOT SEE OUT WINDSHIELD AT ALL. I HAVE NEVER HAD WIPERS LIKE THESE, AND I DON'T FEEL SAFE IN MY CAR IN RAIN. GOING TO SEE IF FORD CAN CHANGE INTERMITTENT WIPERS OUT TO WHAT MOST CARS HAVE. IF NOT THEN WE MAY HAVE TO GET RID OF THIS CAR. DRIVING BLIND IS WHAT IT'S LIKE DRIVING IN HEAVY RAIN. *TR

8/15/2013

SINCE I TOOK DELIVERY OF MY VEHICLE, I HAVE OCCASIONALLY RECEIVED WARNINGS REGARDING A FAILURE OF THE TRACTION CONTROL AND HILL ASSIST SYSTEMS WHILE STARTING THE VEHICLE. THIS WAS REPORTED TO THE DEALERSHIP A COUPLE OF TIMES, WITH "NO ISSUES FOUND" REPORTED BY THE DEALERSHIP SERVICE DEPARTMENT. AFTER PAYING CLOSE ATTENTION TO MY STARTING PROCEDURES, I HAVE BEEN ABLE TO REPEAT THE WARNINGS WHILE PERFORMING THE FOLLOWING SPECIFIC STARTING PROCEDURE... 1) REMOTELY START THE VEHICLE (FACTORY INSTALLED REMOTE STARTER), 2) INSERT THE KEY AND TURN TO THE FIRST POSITION, 3) KEEP KEY IN THIS POSITION FOR 1-2 SECONDS, 4) TURN THE KEY TO THE RUN POSITION. THESE STEPS WILL CAUSE THE WARNINGS EVERY TIME. BY TURNING THE CAR OFF AND RESTARTING, THE WARNINGS ARE GONE, AND THERE ARE NO HISTORY OF THE WARNINGS IN THE VEHICLE COMPUTER. I HAVE SHOWN THIS STARTING PROCEDURE TO THE DEALERSHIP SERVICE DEPARTMENT AND HAVE COMPLAINED DIRECTLY TO FORD WITH NO REPLY. I CONTINUE TO DRIVE MY VEHICLE UNSURE IF THERE IS A VALID ISSUE OR NOT. *TR

7/16/2013

ON AUGUST 02, 2013, MY 2010 FORD FUSION 3.0 WHILE DRIVING ON DC METRO AREA 495 HIGHWAY I NOTICED THAT EVEN I HAVE PRESSING THE GAS PEDAL THE VEHICLE STARTED TO STALLED ALMOST HAVING A MAYOR ACCIDENT. I TURNED OFF TRYING TO FIGURE OUT WHAT HAPPENS AND DECIDED TO TURNED ON AGAIN AND WORKING LIKE NOTHING HAPPENS FOR AT LEASE TWO WEEKS WHEN HAPPENS AGAIN. I CHECK WITH THE FORD TO SEE IF THERE ARE HAVING A RECALLS ON THAT AND I WAS TOLD THAT THEY ARE NOT RECEIVE TO MANY COMPLAINS ON THAT TO CREATE A MAYOR RECALLS ON THAT BUT LOOKIN ONLINE I SAW ALOT OF COMPLAINS. THAT MAKE ME BELIEVE THAT FORD MOTORS COMPANY KNOWS ABOUT THE PROBLEMS AND BECAUSE OF THE COST OF REPAIR AND PARTS AND THE AMOUNTS OF VEHICLE INVOLVE ON THE PROBLEMS THEY DO NOT WANTED TO FIXED. *TR

10/5/2013

I WAS DRIVING THE CAR AND IT STOPPED RUNNING. MY HUSBAND AND I WERE RETURNING FROM AN APPOINTMENT AT THE HEART DOCTOR AND HE HAD TO PUSH THE CAR OFF TO THE SIDE OF THE ROAD. IT WAS TOWED TO THE DEALER WHERE THEY KEPT IT FOR TWO DAYS. THREE DAYS AFTER I GOT IT BACK IT DID THE SAME THING WHEN I WAS BY MYSELF. TOOK BACK TO THE DEALER WHERE THEY KEPT IT FOR FOUR DAYS AND SAID IT WAS FIXED. I HAD IT BACK FOR ANOTHER TWO DAYS AND IT HAPPENED AGAIN. THE DEALER HAS IT NOW AND I HAVE NO FAITH THAT IT WILL BE FIXED RIGHT. THIS IS A VERY DANGEROUS SITUATION AND I DO NOT FEEL SAFE AT ALL DRIVING MY NEW CAR. *TR

11/6/2013

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE DECELERATED AND THE TEMPERATURE WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT THE TEMPERATURE GAUGE WAS AT THE MAXIMUM HIGH. THE CONTACT WAS NOT INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER: 12V551000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TOWED TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 7,755.

9/25/2014

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 20 MPH, THE FRONT PASSENGER'S SIDE DOOR OPENED INDEPENDENTLY. THE CONTACT STATED THAT THE PASSENGER HAD TO HOLD THE DOOR SHUT. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE FRONT PASSENGER'S SIDE DOOR LATCH AND MECHANISM NEEDED TO BE REPLACED. THE FAILURE RECURRED ON THE REAR PASSENGER'S SIDE DOOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,000.

8/15/2014

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 30 MPH, THE FRONT PASSENGER SIDE DOOR HANDLE FRACTURED. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD, WHERE THE CONTACT MADE A TEMPORARY ADJUSTMENT TO THE DOOR HANDLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE TECHNICIAN DIAGNOSED THAT THE DOOR HANDLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,500.

8/15/2014

THE MOON ROOF WINDOW OPENED WITH OUT ANY BUTTON BEING PRESSED. STORM RAIN WAS STARTING. THERE WAS A LOT OF AUTO TRAFFIC. I WAS DRIVING , MY WIFE WAS SITTING NEXT TO ME AND THERE WAS A CAR COMING OUT OF A PARKING LOT TO THE LEFT OF ME AND PERPENDICULAR TO MY CAR :WHAT HAPPENED NEXT SIMULTANEOUSLY WAS: A. AUTO WENT INTO "COLLISION AVOIDANCE MODE"; WINDSHIELD SEVERAL RED LED WARNING LIGHTS BEGAN BLINKING, AND ALERT NOISE FROM AUTO STARTED , AND STEERING WHEEL SHUTTERED. THE LATER TWO ACTIONS ARE NOT TERRIBLY CLEAR TO ME B MY WIFE STARTED TO SHOUT FOR ME TO WATCHOUT. C I STARTED TO PRESS ON BRAKES. THUS AVOIDING A COLLISION BETWEEN MY CAR AND CAR TO BE MOVING ACROSS MY PATH I WAS TOLD THAT THE CAR DOES NOT STOP IN ANY TYPE OF COLLISION MODE. IT JUST SLOWS DOWN. I DID NOT KNOW WHETHER THIS AVOIDANCE MODE WAS PRESENT (AT THE SLOW SPEED I WAS GOING IN. I DID KNOW THAT WHEN THE CAR WAS IN CRUISE CONTROL AND THIS MODE WAS ACTIVATED AND THAT AVOIDANCE REACTIONS WERE ACTIVATED. . I AM VERY CONCERNED THAT THIS MAY HAPPEN AGAIN. WITH SERIOUS CONSEQUENCES OCCURRING. *TR

6/17/2013

I OWN A 2013 FORD FUSION, I HAVE HAD A VERY SERIOUS MECHANICAL MALFUNCTION OVER THE PAST 3 WEEKS. THE VEHICLE WILL COMPLETELY SHUT DOWN WHILE OPERATING THE VEHICLE CAUSING THE STEERING WHEEL TO LOCK, BRAKES NOT TO WORK, EMERGENCY BRAKE NOT WORK AND FINALLY THE AIR BAGS DO NOT DEPLOY. I HAVE TAKEN THE VEHICLE BACK TO THE DEALERSHIP WHERE I PURCHASED IT FROM ON 2 OCCASIONS. THE FIRST TIME WAS MARCH 28TH AND AFTER HAVING THE CAR FOR 7 HOURS I WAS TOLD THAT THEY DIDN?T HAVE TIME TO LOOK AT IT AND THAT I SHOULD BRING IT BACK NEXT WEEK. I ASKED THEM WHAT I WAS SUPPOSED TO DO IF IT HAPPENED AGAIN AND I WAS TOLD ?KEEP TRYING TO RESTART THE CAR? AND BRING IT BACK NEXT WEEK. THE WEEK OF THE 31ST THRU THE 4TH I HAD TWO MORE OCCASIONS WHERE THE CAR SHUT DOWN. I TOOK THE CAR IN ON APRIL 4TH AND WAS TOLD THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. I ASKED FOR A RENTAL OR A LOANER CAR AND WAS TOLD THAT THEY DIDN?T HAVE ANY. I DIDN?T DRIVE THE CAR THAT WEEKEND BECAUSE I DIDN?T FEEL SAFE PUTTING MY FAMILY IN IT. ON APRIL 7TH I WAS DRIVING HOME FROM WORK WHEN THE CAR SHUT DOWN AND AS A RESULT I WENT THROUGH A 6 FOOT TALL STONE WALL THAT WAS REINFORCED BY REBAR. I WAS LUCKILY NOT INJURED, I HIT THE WALL BETWEEN 20-25 MPH AND HAD NO AIRBAG DEPLOYMENT. I HAVE TALKED TO THE DEALERSHIP WHERE I PURCHASED THE CAR AND WAS TOLD THAT THIS IS SOMETHING THAT FORD MOTOR COMPANY TAKES CARE OFF. I HAVE CONTACTED FORD AND SPOKE WITH DIVANA IN THE LEGAL DEPARTMENT AND WAS TOLD THAT THIS IS A PRODUCT LIABILITY WITH THE CAR. THIS WAS ON APRIL 8TH . ON APRIL 11TH I WAS CONTACTED BY FORD AND TOLD THAT THERE IS NOTHING THAT THEY CAN DO AND THAT I SHOULD CALL THEM BACK IF IT HAPPENS AGAIN. I POSED THE QUESTION IF I WERE DRIVING AT 75 MPH A HIT A 18 WHEELER WHAT WAS I SUPPOSED TO DO. I GUESS THEY WOULDN?T HAVE TO WORRY ABOUT A COMPLAINT. *JS

4/14/2014

TL* THE CONTACT OWNS A 2013 FORD FUSION EQUIPPED WITH MICHELIN 96HM PLUS TIRES, SIZE: SP235/50/R17 TIRES. THE CONTACT STATED THAT WHILE TRAVELING 20 MPH, THE REAR PASSENGER'S SIDE TIRE BLEW. THE CONTACT STATED THERE WAS NO DAMAGE TO THE TIRE AT THE TIME OF THE FAILURE. THE CONTACT HAD NOT SPOKEN TO THE MANUFACTURER. THE FAILURE MILEAGE OF BOTH THE TIRE AND THE VEHICLE WAS 1,800. THE VIN AND DOT NUMBER WAS NOT AVAILABLE.

7/26/2013

IN THE PAST THREE MONTHS SINCE PURCHASING A 2013 FORD FUSION WITH 235/40 19 CONTINENTAL TIRES (CONTIPROCONTACT) I HAVE HAD 3 SIDEWALL BLOWOUTS WHILE TRAVELING AT LESS THAT 20 MPH ON PAVED ROADWAYS. THIS TIRE CHOICE FOR THIS CAR MIGHT NOT BE SUITABLE SINCE IT HAS A RELATIVELY SMALL (40) ASPECT RATIO. *TR

11/22/2013

1. LANE KEEPING DEPARTURE SYSTEM PRESENTS A DANGER TO CYCLISTS & PEDESTRIANS. NOW THAT I AM AWARE, I TURN THE SYSTEM OFF; HOWEVER, THE STEERING WHEEL PUTS UP A GOOD FIGHT WHEN I TRIED TO PROVIDE THE CYCLISTS ROOM--AN UNNECESSARY ISSUE THAT COULD OF CAUSED SERIOUS BODILY HARM OR DEATH. 2. THE VEHICLE DOES NOT GET THE MPG AS PROMISED ON THE STICKER: A GREAT DEAL OF UNNECESSARY MONEY WAS LOST. 3. THE ELECTRICAL A/C UNIT NO LONGER GENERATES COLD AIR, BUT THE FAN STILL RUNS.

9/25/2013

THIS IS A COMPLAINT ABOUT YOUR COMMERCIAL. WE TRY TO TEACH OR CHILDREN TO BE TOLERANT OF OTHERS AND YOUR COMMERCIAL SHOWING ADULTS TALKING AT THE PLAY GROUND SHOWS JUST THE OPPOSITE. THE WOMAN SITTING WITH HER SON IS DEFINITELY BEING MADE TO FEEL LIKE AN OUTSIDER. I FILLED IN THE ABOVE BLANK WITH VEHICLE INFO ONLY SO IT WOULD BE SENT. *TR

5/13/2014

THE FRONT PASSENGER DOOR OPENED AND WOULD NOT CLOSE. THE PLASTIC LATCH ASSEMBLY FAILED TO SECURE THE FRONT PASSENGER DOOR. THE DEALERSHIP SERVICE DEPARTMENT WAS CONTACTED IMMEDIATELY. ADVISED BY SERVICE MANAGER TO WRAP SEAT BELT AROUND HANDLE OF DOOR AND FASTEN TO SECURE DOOR IN ORDER TO DRIVE THE VEHICLE TO THE DEALERSHIP TO ADDRESS ISSUE. THE DEALERSHIP SERVICE DEPARTMENT NOTE DESCRIBES THE ISSUE AS AN "INSUFFICIENT LATCH". THE CAUSE NOTED IN THE SERVICE DEPARTMENTS REVIEW WAS THAT THE LATCH ASSEMBLY "DOES NOT OPERATE PROPERLY". THE CORRECTIVE ACTION DOCUMENTED AND COMPLETED BY THE DEALERSHIP SERVICE DEPARTMENT WAS TO REMOVE AND REPLACE THE FRONT PASSENGER DOOR LATCH ASSEMBLY (PART # FMC BE8Z 5421812 B / NOTE: INSF DESCRIPTION: LATCH). *TR

8/18/2014

PASSENGER DOOR OPENED WHILE DRIVING. BOTH DOORS WILL NOT STAY LATCHED. *TR

11/13/2014

MAKING A RIGHT TURN INTO A STREET. BALL JOINT SNAPPED LOOSE CAUSING CAR TO BOTTOM OUT. TOWED CAR TO DEALER AND THEY WANT TO MAKE AN EXCUSE SAYING THIS IS AN ACCIDENT AND WARRANTY WILL NOT COVER. NO ACCIDENT. JUST FAULTY PARTS. IT'S A SHAME. PROVIDED PICTURES TO PROVE NOT ACCIDENT..

9/4/2013

VEHICLE DRIVER WAS DRIVING ON A PUBLIC ROAD APPROXIMATELY 35 MILES PER HOUR WHEN A THUD WAS HEARD AND THE RIGHT FRONT OF THE VEHICLE WENT DOWN SIMILAR TO HAVING A FLAT TIRE. THE DRIVER STOPPED THE VEHICLE AS THE STEERING AND BRAKING WAS ADVERSELY AFFECTED. AFTER GETTING OUT OF THE VEHICLE AND SEEING WHAT HAPPENED THE DRIVER SAW THAT THE RIGHT FRONT WHEEL WAS OUT OF ITS NORMAL CONFIGURATION WITH THE WHEEL AT APPROXIMATELY A 45 DEGREE ANGLE WITH THE TOP OF THE WHEEL POINTING INWARD TOWARD THE ENGINE AND THE BOTTOM OF THE WHEEL POINT OUTWARD TOWARD THE RIGHT. AFTER A TOW VEHICLE WAS CALLED AND PICKING UP THE VEHICLE, IT WAS DISCOVERED THAT THE RIGHT FRONT ALUMINUM LOWER CONTROL ARM BROKE STRAIGHT ACROSS WHERE THE LOWER BALL JOINT WAS PRESSED INTO THE CONTROL ARM. THIS CAUSED RELEASE OF THE LOWER AXIS CONNECTION OF THE WHEEL SPINDLE AND BROKE THE RIGHT FRONT DRIVESHAFT , TIE ROD, AND BENT THE STRUT. THIS IS A CATASTROPHIC FAILURE OF THE LOWER CONTROL ARM WITH POTENTIAL TO CAUSE SERIOUS INJURY TO THE DRIVER AND ANY OTHER VEHICLES OR PEDESTRIANS. FORD IS TRYING TO DISCLAIM AND PLAY DOWN THIS FAILURE SAYING THAT IS NOT THE FAULT OF THEIR DEFECTIVE LOWER CONTROL ARM. I FEEL ALL VEHICLES OF THIS KIND HAVE THE POTENTIAL TO FAIL IN THE SAME WAY AND SHOULD BE IMMEDIATELY INSPECTED FOR SIGNS OF CRACKING ON THE LOWER CONTROL ARM. *TR

11/18/2013

THE MOON ROOF WINDOW OPENED WITH OUT ANY BUTTON BEING PRESSED. STORM RAIN WAS STARTING. THERE WAS A LOT OF AUTO TRAFFIC. I WAS DRIVING , MY WIFE WAS SITTING NEXT TO ME AND THERE WAS A CAR COMING OUT OF A PARKING LOT TO THE LEFT OF ME AND PERPENDICULAR TO MY CAR :WHAT HAPPENED NEXT SIMULTANEOUSLY WAS: A. AUTO WENT INTO "COLLISION AVOIDANCE MODE"; WINDSHIELD SEVERAL RED LED WARNING LIGHTS BEGAN BLINKING, AND ALERT NOISE FROM AUTO STARTED , AND STEERING WHEEL SHUTTERED. THE LATER TWO ACTIONS ARE NOT TERRIBLY CLEAR TO ME B MY WIFE STARTED TO SHOUT FOR ME TO WATCHOUT. C I STARTED TO PRESS ON BRAKES. THUS AVOIDING A COLLISION BETWEEN MY CAR AND CAR TO BE MOVING ACROSS MY PATH I WAS TOLD THAT THE CAR DOES NOT STOP IN ANY TYPE OF COLLISION MODE. IT JUST SLOWS DOWN. I DID NOT KNOW WHETHER THIS AVOIDANCE MODE WAS PRESENT (AT THE SLOW SPEED I WAS GOING IN. I DID KNOW THAT WHEN THE CAR WAS IN CRUISE CONTROL AND THIS MODE WAS ACTIVATED AND THAT AVOIDANCE REACTIONS WERE ACTIVATED. . I AM VERY CONCERNED THAT THIS MAY HAPPEN AGAIN. WITH SERIOUS CONSEQUENCES OCCURRING. *TR

6/17/2013

FRONT DRIVER SIDE AND PASSENGER SIDE WINDOWS WILL NOT WORK WITH ONE TOUCH BUTTON. TURNS OUT AFTER THREE MONTHS OF BACK AND FORTH TO THE DEALER, THE MOLDING ON THE DRIVER SIDE WINDOW WAS FAULTY ALLOWING WATER TO GET IN AND SHORT OUT ELECTRICAL SYSTEM. *TR

7/6/2013

IT'S A COMPLAINT I HAVE WITH THE FORD SYNC SYSTEM. I HAVE THIS ISSUE PRETTY MUCH SINCE THE FIRST WEEK I HAD MY CAR. HOWEVER, THINGS JUST GET WORST TODAY. NORMALLY, THE NAVIGATION DELAYS ABOUT COUPLE MINUTES BEFORE WORKING; HOWEVER, THIS TIME MY FORD NAVIGATION SYSTEM JUST DOESN'T WORK FOR MORE THAN 40 MINS....WELL, A 798 NAVIGATION PERFORMANCE EVEN WORSE THAN A CHEAP GARMIN NAVI.... AND I AM NOT IN CITY, I AM AT AN I-696 EXIT NEAR BY FARMINGTON HILL...AND THINGS GET EVEN WORSE IS SYNC SYSTEM ALSO CRASHED FOR MORE THAN 5 MINS UNTIL EVERYTHING IS BACK ONLINE... FORD PLEASE FIX THIS AS SOON AS POSSIBLE. THE GOOGLE MAP ON IPHONE EVEN NAVIGATE BETTER THEN YOUR 798 NAVIGATION. AND THANK YOU FOR YOUR STUPID NAVIGATION SYSTEM, I HAVE TO SPEND 40 MINS WAITING WHILE I AM HUNGRY DURING THE DINNER TIME..... *TR

5/27/2013

VEHICLE DRIVER WAS DRIVING ON A PUBLIC ROAD APPROXIMATELY 35 MILES PER HOUR WHEN A THUD WAS HEARD AND THE RIGHT FRONT OF THE VEHICLE WENT DOWN SIMILAR TO HAVING A FLAT TIRE. THE DRIVER STOPPED THE VEHICLE AS THE STEERING AND BRAKING WAS ADVERSELY AFFECTED. AFTER GETTING OUT OF THE VEHICLE AND SEEING WHAT HAPPENED THE DRIVER SAW THAT THE RIGHT FRONT WHEEL WAS OUT OF ITS NORMAL CONFIGURATION WITH THE WHEEL AT APPROXIMATELY A 45 DEGREE ANGLE WITH THE TOP OF THE WHEEL POINTING INWARD TOWARD THE ENGINE AND THE BOTTOM OF THE WHEEL POINT OUTWARD TOWARD THE RIGHT. AFTER A TOW VEHICLE WAS CALLED AND PICKING UP THE VEHICLE, IT WAS DISCOVERED THAT THE RIGHT FRONT ALUMINUM LOWER CONTROL ARM BROKE STRAIGHT ACROSS WHERE THE LOWER BALL JOINT WAS PRESSED INTO THE CONTROL ARM. THIS CAUSED RELEASE OF THE LOWER AXIS CONNECTION OF THE WHEEL SPINDLE AND BROKE THE RIGHT FRONT DRIVESHAFT , TIE ROD, AND BENT THE STRUT. THIS IS A CATASTROPHIC FAILURE OF THE LOWER CONTROL ARM WITH POTENTIAL TO CAUSE SERIOUS INJURY TO THE DRIVER AND ANY OTHER VEHICLES OR PEDESTRIANS. FORD IS TRYING TO DISCLAIM AND PLAY DOWN THIS FAILURE SAYING THAT IS NOT THE FAULT OF THEIR DEFECTIVE LOWER CONTROL ARM. I FEEL ALL VEHICLES OF THIS KIND HAVE THE POTENTIAL TO FAIL IN THE SAME WAY AND SHOULD BE IMMEDIATELY INSPECTED FOR SIGNS OF CRACKING ON THE LOWER CONTROL ARM. *TR

11/18/2013

WHILE REACHING OVER TO MY RIGHT TO PUSH A PRESELECTED RADIO SELECTION BUTTON, I SWERVED TO THE RIGHT. NO DAMAGE. BUT THE PLACEMENT OF THE RADIO TUNER TO THE RIGHT OF THE CONSOLE MAY CAUSE OTHER DRIVERS TO REACH OVER AND SWERVE. *TR

1/23/2014

WHILE REACHING OVER TO MY RIGHT TO PUSH A PRESELECTED RADIO SELECTION BUTTON, I SWERVED TO THE RIGHT. NO DAMAGE. BUT THE PLACEMENT OF THE RADIO TUNER TO THE RIGHT OF THE CONSOLE MAY CAUSE OTHER DRIVERS TO REACH OVER AND SWERVE. *TR

1/23/2014

TL - THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE TRACTION CONTROL WARNING LIGHT ILLUMINATED AND THE VEHICLE ENTERED LIMP MODE. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS SCHEDULED FOR A DIAGNOSTIC. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 23,000 AND THE CURRENT MILEAGE WAS 26,000. DR *TR

3/6/2014

IN OCTOBER 2012 I PURCHASED A 2013 FORD FUSION SE 1.6L ENGINE WITH ECO BOOST, WHICH NOW HAS APPROXIMATELY 26,000 MILES ON IT. THE LEFT SIDE HOOD LATCH IS NOT FUNCTIONING PROPERLY PREVENTING THE HOOD FROM LATCHING SECURELY ON THAT SIDE. IT IS A SIGNIFICANT CONCERN FOR ME THAT THE HOOD MAY RELEASE IN FULL WHILE THE VEHICLE IS IN MOTION. THE OVERALL SAFETY OF THIS VEHICLE BECOMES OF GREATER CONCERN TO ME GIVEN THIS RECENT ISSUE IN LIGHT OF THE THREE PRIOR SAFETY RECALLS ON THIS SPECIFIC FUSION MODEL. *TR

8/9/2014

IN OCTOBER 2012 I PURCHASED A 2013 FORD FUSION SE 1.6L ENGINE WITH ECO BOOST, WHICH NOW HAS APPROXIMATELY 26,000 MILES ON IT. THE LEFT SIDE HOOD LATCH IS NOT FUNCTIONING PROPERLY PREVENTING THE HOOD FROM LATCHING SECURELY ON THAT SIDE. IT IS A SIGNIFICANT CONCERN FOR ME THAT THE HOOD MAY RELEASE IN FULL WHILE THE VEHICLE IS IN MOTION. THE OVERALL SAFETY OF THIS VEHICLE BECOMES OF GREATER CONCERN TO ME GIVEN THIS RECENT ISSUE IN LIGHT OF THE THREE PRIOR SAFETY RECALLS ON THIS SPECIFIC FUSION MODEL. *TR

8/9/2014

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE TURN SIGNALS FAILED AFTER THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V597000 (AIR BAGS). THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE TURNING MODULE NEEDED TO BE REPLACED. AT THE TIME OF THE REPAIR, THE MANUFACTURER STATED THAT THE TURNING MODULE WAS NOT THE CAUSE OF THE FAILURE. THE DEALER STATED THEY WOULD CALL BACK WHEN THE APPROPRIATE REPAIR WAS AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 19,000.

10/24/2014

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING APPROXIMATELY 40 MPH, THE HEADLIGHTS FAILED TO ILLUMINATE PROPERLY CAUSING THE CONTACT TO USE THE HIGH BEAMS TO DRIVE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 12V553000 (EXTERIOR LIGHTING); HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

1/5/2015

TL*THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. IN ADDITION, THE CONTACT MENTIONED THAT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER:14V597000 (AIR BAGS , SEAT BELTS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.

1/26/2015