2018 Ford Focus Owner Complaints

Complaint Summary
The 2018 Ford Focus has 1,054 reported complaints.
- Top issues involve power train and engine.
Reliability Score
Reliability Score
Based on 1,054 complaints
Most Frequent Issues
POWER TRAIN
277 26.3%
ENGINE
213 20.2%
FUEL/PROPULSION SYSTEM
122 11.6%
ENGINE AND ENGINE COOLING
113 10.7%
UNKNOWN OR OTHER
71 6.7%
Quick Insights
The top category is POWER TRAIN, accounting for 26.3% of all complaints.
Owners have reported issues across 43 distinct vehicle systems.
Note: Complaint data reflects owner reports and may not always indicate a verified defect. Compare with Recalls and TSBs for a complete picture.
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What owners keep reporting on the 2018 Ford Focus
The 2018 Ford Focus has 1,054 owner complaints in this dataset. POWER TRAIN is the most common complaint category, representing about 26% of the reports shown here.
Most common complaint categories
The top complaint groups for the 2018 Ford Focus are POWER TRAIN (277), ENGINE (213), FUEL/PROPULSION SYSTEM (122).
Are these complaints a serious red flag?
Potentially. 623 complaint reports involve higher-attention systems like brakes, steering, engine, powertrain, fuel, suspension, airbags, or electrical components, which is enough to justify a focused inspection.
What should buyers inspect on a used 2018 Ford Focus?
Start with the top complaint systems, compare them against the recall report, then inspect service records for evidence that those same areas were already repaired or monitored.
Detailed Complaint Log
Showing 17 of 17 systems
POWER TRAIN
67 Reports27% of totalPreviewing the first 2 complaint summaries.
FROM A COMPLETE STOP (DUE TO STOPPED TRAFFIC ON THE HIGHWAY OR WHILE AT A STOP LIGHT), ACCELERATION CAUSES THE VEHICLE TO HESITATE, RAPIDLY INCREASE RPM, AND SHUDDER/SHAKE VIOLENTLY. HAPPENS ROUGHLY BETWEEN 0-35 MPH. THE ISSUE IS BECOMING MORE FREQUENT, SO I'LL BE TAKING THE VEHICLE INTO THE DEALERSHIP. MILEAGE IS JUST UNDER 30K.
3/4/2018
WHILE DRIVING AT HIGHWAY SPEEDS IN EVEN MILD WIND OR TURBULENT AIR FROM TRAFFIC THE CAR HAS A LOSS OF STABILITY. THE CAR WAS PURCHASED IN WINTER AND AS SOON AS CONDITIONS IMPROVED FOR HIGHWAY SPEED TO RESUME WE FOUND OUT.WE DO NOT FEEL THE CAR SHOULD NOT BE USED FOR HIGHWAY DRIVING. WHEN GETTING OFF THE HIGHWAY INTERMITTENTLY A VIBRATION OCCURS AS WELL AS WHEN TRAVELING AT 50MPH OCCASIONALLY FEELING A DRIVE LINE VIBRATION FEELS LIKE IT COMES FROM THE RIGHT FRONT WHEEL. SO FAR THE CAR HAS BEEN TO 2 DEALERS AND THEY BOTH ACKNOWLEDGE THE ISSUES AND THEN SAY THAT THIS IS PROPER THAT WHEN DRIVING A NEW FOCUS FROM THEIR LOTS THEY ARE THE SAME.
5/16/2018
ENGINE
49 Reports20% of totalPreviewing the first 2 complaint summaries.
FROM A COMPLETE STOP (DUE TO STOPPED TRAFFIC ON THE HIGHWAY OR WHILE AT A STOP LIGHT), ACCELERATION CAUSES THE VEHICLE TO HESITATE, RAPIDLY INCREASE RPM, AND SHUDDER/SHAKE VIOLENTLY. HAPPENS ROUGHLY BETWEEN 0-35 MPH. THE ISSUE IS BECOMING MORE FREQUENT, SO I'LL BE TAKING THE VEHICLE INTO THE DEALERSHIP. MILEAGE IS JUST UNDER 30K.
3/4/2018
I WAS DRIVING NORMALLY AND THE ENGINE SHUT DOWN WITH NO WARNING (LIGHTS ON THE INSTRUMENT PANEL WENT OFF) THEN CAME BACK UP. NOT LONG AFTER THIS, I CAME ACROSS AN ARTICLE THAT SUGGESTED A CURRENT RECALL COULD BE TO BLAME FOR THIS BUT MY VIN IS NOT INCLUDED IN THIS RECALL. IT SHOULD BE. (DATE OF OCCURRENCE IS APPROXIMATE.)
10/30/2018
FUEL/PROPULSION SYSTEM
47 Reports19% of totalPreviewing the first 2 complaint summaries.
THE VEHICLE FAILS TO ACHIEVE MORE THAN 25 MPG ON A FULL 12 GALLON FUEL TANK WITH 100% GASOLINE. THERE IS A GASOLINE ODOR AT TIMES WHEN THE VEHICLE IS SHUT OFF AFTER BEING DRIVEN FOR MULTIPLE HOURS. THE VEHICLE IS EQUIPPED WITH A 1 LITER ECOBOOST MOTOR THAT WAS PURCHASED NEW WITH 3K MILES ON IT. THE CURRENT ODOMETER READING IS 12,600. ON OCTOBER 21ST, 2018 I ACHIEVED 19 MPG ON A FULL TANK OF GASOLINE.
10/25/2018
TL* THE CONTACT OWNS A 2018 FORD FOCUS. WHILE THE CONTACT WAS DRIVING, THE FUEL GAUGE FAILED TO PROVIDE AN ACCURATE READING. OCCASIONALLY, THE VEHICLE ALSO FAILED TO START. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A DEALER. THE CONTACT WAS ALSO REFERRED TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 14,333.
11/5/2018
UNKNOWN OR OTHER
21 Reports8% of totalPreviewing the first 2 complaint summaries.
MY PERSONAL CAR HAD A BATTERY DIE - I CALLED THE DEALERSHIP AND I GOT IT TOWED- THE DEALERSHIP GAVE ME A RENTAL CAR FOR THE DAY - WHEN I STARTED TO WORK WITH THE RENTAL CAR I STARTED FEELING SICK WITHIN 15 MINUTES BUT KEPT DRIVING TO WORK - (A 45 MINUTE RIDE) I WAS AT WORK FOR 15 MINUTES AND THEN HEADED TO AN APPOINTMENT- I GOT CONFUSED AND STARTED HALLUCINATING - I PULLED OVER ON THE SIDE OF THE ROAD - FOR ABOUT 4 HOURS I WAS GOING IN AND OUT OF CONSCIOUSNESS- I WAS ROLLING MY WINDOWS UP AND DOWN BECAUSE I DIDN'T FEEL GOOD WHICH THE DOCTOR SAID THAT IS WHAT SAVED ME - FINALLY I GOT BACK IN THE CAR BECAUSE OF MY DAUGHTERS CONCERNS - I HAD TO STOP THE CAR AND STARTED VIOLENTLY THROWING UP BLOOD - AT THAT POINT MY DAUGHTER TOOK ME TO REDI MED - THEY THOUGHT I WAS HAVING A STROKE AND GOT ME TO THE HOSPITAL - WHEN I GOT TO THE HOSPITAL THEY TOOK BLOOD WORK AND HOOKED ME UP TO EKG AND THEN TOOK ME FOR A CATSCAN - MY BLOOD WORK CAME BACK WITH HIGH LEVELS OF CARBON MONOXIDE POISONING AND THEN I WAS ON OXYGEN FOR 2 1/2 DAYS - THIS WHOLE THING WAS A CRAZY EXPERIENCE
1/7/2018
BOTH OF THE REAR SIDE WINDOWS HAD MOULDING THAT WAS LOOSE, THE FIRST TECH AT SCHICKER FORD SAID THAT THEY WERE ALL LIKE THAT, THE NEXT DAY I WENT BACK AND TALKED TO ANOTHER TECH WHO GAVE ME THE SAME ANSWER. I SENT PHOTOS OF THE LOOSE MOLDING, THEN THE TECH SAID HE WOULD HAVE TO GET FORDS APPROVAL BEFORE IT COULD BE REPLACED. AFTER ABOUT A WEEK FORD GAVE APPROVAL TO REPLACE THEM. THE TECH. SAID THAT FORD WOULD NOT AUTHORIZE FOR A LOANER TO BE PROVIDED TO ME, SO I HAD TO WAIT THREE HOURS BEFORE THE JOB WAS COMPLETED. THIS IS A 2018 FORD FOCUS SE.
5/25/2018
VEHICLE SPEED CONTROL
13 Reports5% of totalPreviewing the first 2 complaint summaries.
TL* THE CONTACT OWNS A 2018 FORD FOCUS. WHILE DRIVING AT UNKNOWN SPEEDS AND SHIFTING GEARS, THE ACCELERATOR PEDAL WOULD BECOME STUCK. ALSO, WHEN THE VEHICLE WAS STARTED, THE ACCELERATOR PEDAL WAS STUCK AND THE ENGINE REVVED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED LOVELAND FORD (999 E EISENHOWER BLVD, LOVELAND, CO 80537, (970) 744-7101) AND WAS INFORMED THAT THEY WERE BOOKED FOR SERVICE UNTIL DECEMBER 6, 2018. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 9,500.
11/19/2018
WHEN TAKING YOUR FOOT OFF THE GAS AND DEPRESSING THE CLUTCH TO SHIFT THE ENGINE RPMS WILL REMAIN FOR 7 TO 10 SECONDS BEFORE FALLING AND ALLOWING YOU TO ENGAGE THE NEXT GEAR. ON SEVERAL OCCASIONS UNDER THE SAME CIRCUMSTANCES THE ENGINE WILL REV APPROXIMATELY 1,000 RPMS HIGHER AND REMAIN FOR 7 TO 10 SECONDS BEFORE FALLING. THIS ALL HAPPENS WITH NO INPUT ON THE ACCELERATOR PEDAL AND OCCURS INTERMITTENTLY. IT ALSO SEEMS TO BE WORSE WHEN THE AMBIENT TEMPERATURE IS HIGHER. THIS HAPPENS ONLY WHEN THE VEHICLE IS IN MOTION AND SHIFTING BETWEEN GEARS (MANUAL TRANSMISSION).
6/14/2019
ELECTRICAL SYSTEM
9 Reports4% of totalPreviewing the first 2 complaint summaries.
I WAS DRIVING NORMALLY AND THE ENGINE SHUT DOWN WITH NO WARNING (LIGHTS ON THE INSTRUMENT PANEL WENT OFF) THEN CAME BACK UP. NOT LONG AFTER THIS, I CAME ACROSS AN ARTICLE THAT SUGGESTED A CURRENT RECALL COULD BE TO BLAME FOR THIS BUT MY VIN IS NOT INCLUDED IN THIS RECALL. IT SHOULD BE. (DATE OF OCCURRENCE IS APPROXIMATE.)
10/30/2018
TL* THE CONTACT OWNS A 2018 FORD FOCUS. WHILE THE CONTACT WAS DRIVING, THE FUEL GAUGE FAILED TO PROVIDE AN ACCURATE READING. OCCASIONALLY, THE VEHICLE ALSO FAILED TO START. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A DEALER. THE CONTACT WAS ALSO REFERRED TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 14,333.
11/5/2018
AIR BAGS
8 Reports3% of totalPreviewing the first 2 complaint summaries.
I'M UNSURE IF MY VEHICLE HAS THE DEFECTIVE TAKATA INFLATORS: MY VEHICLE WAS IN MOTION, UNDER POWER AND TRAVELING GREATER THEN 32 MPH EXITING A HIGHWAY ONTO A CITY STREET. WHILE TURNING LEFT, I EITHER TURNED TO WIDE OR THE OTHER VEHICLE TURNED TO CLOSE AND MY DRIVER SIDE FRONT QTR IMPACTED THE PASSENGER FRONT QTR OF THE OTHER VEHICLE. THE IMPACT ENERGY WAS SO SIGNIFICANT THAT THE DAMAGE WAS ON THE LEFT FRONT QTR, THE FRONT AND IT TRANSFERRED THROUGH THE VEHICLE AND MY PASSENGER SIDE LOOKS MORE DAMAGED THEN THE DRIVERS SIDE. SO MUCH SO THAT THE PASSENGER DOOR WOOD NOT OPEN. I HIT MY HEAD ON THE STEERING WHEEL, WAS VIOLENTLY THRASHED AROUND IN THE VEHICLE AND THEN HIT MY HEAD ON THE DRIVER WINDOW. THE IMPACT WAS SO SIGNIFICANT THAT THE TRANSMISSION WAS COMPLETELY DESTROYED, THE ENGINE BROKE FREE FROM ITS MOUNTS, THE COOLING SYSTEM FAILED AND EVEN MY TITANIUM GLASSES WERE BROKEN WHEN I HIT MY HEAD. YET, THE AIR BAGS DID NOT DEPLOY AND THE VEHICLE HAD ONLY 4197 MILES ON IT - BRAND NEW!!! I'VE CONTACTED FORD, FILED A CLAIM AND THEY WERE NEARLY USELESS IN HELPING WITH EVALUATING THE AIR BAG DEPLOYMENT FAILURE. THEY EVEN CONNECTED ME TO DEALERSHIPS TO HAVE THE VEHICLE TAKEN TO, ONLY TO FIND OUT THAT THEY DIDN'T EVEN HAVE TECHNICIANS, TOWING OR EVEN A BODY SHOP. I'VE CALLED SEVERAL TIMES AND RESTATED THE CONCERNS AND SPOKE TO A COUPLE OF CALL CENTER PEOPLE WITHOUT ANY HELP AND EVEN TRIED THE ONLINE CHAT TOOL AND IT KEEP FREEZING UP. THE VEHICLE IS A TOTAL LOST, I HAVE HEAD, NECK AND TISSUE TRAUMA. I'VE EXPLAINED THIS TO THE CALL CENTER AND THEY BASICALLY HAVE BEEN UNHELPFUL....I HAVE NEARLY 30 YEARS IN AUTOMOTIVE AND THE BAGS SHOULD HAVE DEPLOYED AND KEEP ME FROM INJURY!!!
8/24/2018
A DRIVER RAN A RED LIGHT AND THE NOSE OF MY CAR DIRECTLY IMPACTED THEIR SIDE AT APPROXIMATELY 25-30 MPH AND MY AIRBAGS DID NOT DEPLOY. THE OTHER VEHICLE WAS A 2018 HONDA CIVIC AND THEIR SIDE BAGS DEPLOYED. EVEN THE POLICE OFFICERS WERE SHOCKED MINE DID NOT DEPLOY. I THINK WITH THE IMPACT OF THAT CALIBER THEY SHOULD HAVE GONE OFF
4/16/2019
STEERING
8 Reports3% of totalPreviewing the first 2 complaint summaries.
THE STEERING STARTED MAKING A GRINDING NOISE AND THE VEHICLE BECAME HARD TO STEER. AFTER PARKING THE CAR AND COMING BACK TO IT AFTER A MEETING IT WAS NOT POSSIBLE TO STEER THE CAR AND IT WAS TOWED TO A DEALERSHIP FOR REPAIR. THE CAR ONLY HAD 55248 MILES ON IT. DIAGNOSED AS THE STEERING GEAR ASSEMBLY.THE STEERING SHOULD NOT FAIL MAKING THE CAR UNSAFE TO DRIVE, ESPECIALLY WITH LOW MILEAGE. THIS IS NOT THE FIRST QUALITY ISSUE WITH THIS CAR TO AFFECT ITS DRIVABILITY.
11/10/2018
STEERING WHEEL LOCKED UP AND WOULD NOT TURN. VEHICLE WOULD GO INTO ALL GEARS AND COULD BE DRIVEN FORWARD AND BACKWARD. VEHICLE WAS PARKED IN DRIVE AT THE TIME. FORD DEALER HAD TO REPLACE THE STEERING GEAR ASSEMBLY.
2/12/2019
SERVICE BRAKES
7 Reports3% of totalPreviewing the first 2 complaint summaries.
TL* THE CONTACT RENTED A 2018 FORD FOCUS FROM ENTERPRISE RENT-A-CAR. WHILE DRIVING APPROXIMATELY 15 MPH, THE CONTACT'S VEHICLE LOST BRAKING ABILITY AND STRUCK ANOTHER VEHICLE ON THE SIDE OF THE ROAD. THE CONTACT STATED THAT THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED BACK TO ENTERPRISE RENT-A-CAR AND NOT DIAGNOSED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000. *TT VIN NOT AVAILABLE. CONSUMER STATED THE BRAKES WOULD NOT GRAB. CAR JUST KEPT MOVING BECAUSE CONSUMER WAS TRAVELING AT A LOW RATE OF SPEED, THERE WAS A MINOR DAMAGE TO BOTH CARS. UPDATED 9/26/18*JB
6/22/2018
HIT SOMEONE DUE TO NO BRAKES. THEN LATER WHEN TRYING TO STILL HEAR AIR IN BRAKES WAS GOING 10 MPH
8/18/2018
FUEL SYSTEM, GASOLINE
6 Reports2% of totalPreviewing the first 2 complaint summaries.
TL* THE CONTACT OWNS A 2018 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING, THE TRANSMISSION FAILED TO PROPERLY SHIFT GEARS WHILE THE RPMS INCREASED AT LOW SPEEDS. ADDITIONALLY, THE VEHICLE HESITATED WHILE DEPRESSING THE ACCELERATOR PEDAL. THE CONTACT ALSO STATED THAT AFTER REFUELING, THE VEHICLE FAILED TO START IMMEDIATELY WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. MOUNTAINEER FORD LOCATED AT 615 N. EISENHOWER DR, BECKLEY, WV 25801, WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 54,000.
6/26/2020
WHEN YOU REFUEL THE CAR IT WILL HESITATE TO RESTART, IT TAKES AT LEAST THREE TIMES TO GET THE CAR TO START.
7/17/2020
STRUCTURE:BODY
3 Reports1% of totalPreviewing the first 2 complaint summaries.
WHILE DRIVING AT HIGHWAY SPEEDS IN EVEN MILD WIND OR TURBULENT AIR FROM TRAFFIC THE CAR HAS A LOSS OF STABILITY. THE CAR WAS PURCHASED IN WINTER AND AS SOON AS CONDITIONS IMPROVED FOR HIGHWAY SPEED TO RESUME WE FOUND OUT.WE DO NOT FEEL THE CAR SHOULD NOT BE USED FOR HIGHWAY DRIVING. WHEN GETTING OFF THE HIGHWAY INTERMITTENTLY A VIBRATION OCCURS AS WELL AS WHEN TRAVELING AT 50MPH OCCASIONALLY FEELING A DRIVE LINE VIBRATION FEELS LIKE IT COMES FROM THE RIGHT FRONT WHEEL. SO FAR THE CAR HAS BEEN TO 2 DEALERS AND THEY BOTH ACKNOWLEDGE THE ISSUES AND THEN SAY THAT THIS IS PROPER THAT WHEN DRIVING A NEW FOCUS FROM THEIR LOTS THEY ARE THE SAME.
5/16/2018
ON DECEMBER 12TH, 2019, I WAS INVOLVED IN A THREE-CAR FENDER BENDER ON FAIRFAX COUNTY PARKWAY IN VIRGINIA. I WAS TRAVELING IN SLOW-MOVING TRAFFIC AT 7:20AM, CLOSE TO RESTON HOSPITAL, WHEN THE TWO CARS IN FRONT OF ME SLAMMED ON THEIR BRAKES UNEXPECTEDLY AND I UNFORTUNATELY COULD NOT BRAKE IN TIME TO AVOID HITTING THE CAR IN FRONT OF ME. THE CAR DIRECTLY IN FRONT OF ME WAS A TOYOTA SUV AND HAD A TOW-BAR, WHICH TOOK MOST OF THE IMPACT OF THE CRASH AND CAUSED DAMAGE TO MY VEHICLE. ASIDE FROM SOME MINOR SCRATCHES, BOTH OF THE OTHER CARS INVOLVED IN THE ACCIDENT WERE FINE AND THE TWO DRIVERS WERE ABLE TO CONTINUE ON THEIR WAYS TO WORK. MY CAR, ON THE OTHER HAND HAS BEEN DECLARED A TOTAL LOSS BY MY INSURANCE COMPANY AS IT IMMEDIATELY BURST INTO FLAMES UPON IMPACT. AS I MENTIONED ABOVE, THE TRAFFIC WAS SLOW-MOVING SO WE WERE NOT TRAVELING AT MORE THAN 25-30MPH AT ANY TIME ON THAT STRETCH AS WE NAVIGATED THE TRAFFIC. THIS SHOULD HAVE BEEN A VERY LOW-IMPACT AND MINOR INCIDENT; HOWEVER, FOR SOME UNKNOWN AND UNEXPLAINABLE REASON, THE FORD FOCUS WAS ON FIRE BEFORE I EVEN KNEW THAT I HAD CRASHED. THE IMPACT WAS SO MINIMAL THAT NO AIRBAGS DEPLOYED. FIREFIGHTERS WERE ONSITE WITHIN 5 MINUTES AND HAD DIFFICULTY PUTTING OUT THE BLAZE. IN ADDITION, I WAS STILL IN THE CAR WHILE IT WAS ON FIRE BECAUSE IT HAPPENED IMMEDIATELY UPON IMPACT, SO WHILE I WAS LUCKY TO WALK AWAY WITHOUT ANY PHYSICAL INJURIES, I WAS IMMEDIATELY TAKEN TO THE AMBULANCE TO MONITOR MY VITALS AND TRY TO CONTROL MY SHOCK. I REALIZE THAT THERE HAVE BEEN RECALLS OF FORD FOCUS VEHICLES PURCHASED IN 2017 AND PRIOR; HOWEVER, I STRONGLY BELIEVE THAT THE SAFETY CONCERNS RAISED IN PREVIOUS LAWSUITS AGAINST FORD PERTAIN DIRECTLY TO THE 2018 MODEL AS WELL. WE HAD ALREADY REPLACED THE CLUTCH IN THE FOCUS AFTER A YEAR AND A HALF BECAUSE OF A TRANSMISSION FAILURE ALSO NOTED IN PREVIOUS YEARS.
12/26/2019
SUSPENSION
3 Reports1% of totalPreviewing the first 2 complaint summaries.
WHILE DRIVING AT HIGHWAY SPEEDS IN EVEN MILD WIND OR TURBULENT AIR FROM TRAFFIC THE CAR HAS A LOSS OF STABILITY. THE CAR WAS PURCHASED IN WINTER AND AS SOON AS CONDITIONS IMPROVED FOR HIGHWAY SPEED TO RESUME WE FOUND OUT.WE DO NOT FEEL THE CAR SHOULD NOT BE USED FOR HIGHWAY DRIVING. WHEN GETTING OFF THE HIGHWAY INTERMITTENTLY A VIBRATION OCCURS AS WELL AS WHEN TRAVELING AT 50MPH OCCASIONALLY FEELING A DRIVE LINE VIBRATION FEELS LIKE IT COMES FROM THE RIGHT FRONT WHEEL. SO FAR THE CAR HAS BEEN TO 2 DEALERS AND THEY BOTH ACKNOWLEDGE THE ISSUES AND THEN SAY THAT THIS IS PROPER THAT WHEN DRIVING A NEW FOCUS FROM THEIR LOTS THEY ARE THE SAME.
5/16/2018
CAR BEEN DEFECTIVE SINCE PURCHASED SEPTEMBER 2019. HAVEN'T DID CAR FAX ON VEHICLE SINCE THIS WAS MY FIRST TIME AT THE DEALERSHIP. *TR
5/15/2020
SEATS
3 Reports1% of totalPreviewing the first 2 complaint summaries.
TL* THE CONTACT OWNS A 2018 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO MCCOMBS FORD WEST (7111 NORTHWEST LOOP 410, SAN ANTONIO, TX 78238) FOR WARRANTY SERVICE ON THE TRANSMISSION AND WAS INFORMED THAT THERE WAS SLUDGE IN THE ENGINE. THE DEALER REPLACED THE TRANSMISSION. HOWEVER, THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE STALLED WITHOUT WARNING, THE CONTACT TURNED ON THE HAZARD WARNING LIGHTS WHILE ON THE HIGHWAY AND WAS ABOUT TO DRIVE WHEN THE VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. THE CONTACT SUSTAINED BACK AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE FRONT PASSENGER SEAT MOVED FORWARD AS A RESULT, THE FRONT PASSENGER SUSTAINED FACE AND CHIN INJURIES AFTER COLLIDING WITH THE DASHBOARD AS WELL AS BACK AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE DRIVER FROM THE OTHER VEHICLE WAS NOT INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED BACK TO THE SAME DEALER, THE CONTACT STATED THAT HE WAS NOT AWARE OF DIAGNOSTIC TESTING OR REPAIRS BECAUSE HIS LAWYER WAS DEALING WITH THE ACCIDENT CASE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
3/31/2020
THERE ARE SUPPOSED TO BE 2 BOLTS ON THE BACK OF THE DRIVER'S SIDE SEAT. 1 CLOSE TO THE DOOR AND ONE NEXT TO THE CONSOLE. I LOOKED AND NOTICED THAT THERE WAS NO BOLT IN THE MACHINED HOLE CLOSEST TO THE REAR OF THE CENTER CONSOLE. I NOTICED THIS WHILE THE CAR WAS STATIONARY, WHILE I WAS VACUUMING THE FLOOR. *TR
6/16/2020
SEAT BELTS
2 Reports1% of totalPreviewing the first 2 complaint summaries.
TL* THE CONTACT OWNS A 2018 FORD FOCUS. THE CONTACT STATED THAT WATER WAS LEAKING INTO THE TRUNK AND ONTO THE FLOOR IN THE REAR OF THE VEHICLE. ADDITIONALLY, THE REAR SEAT BELT BOLTS DETACHED FROM THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO MIDDLETOWN FORD (1750 NORTH VERITY PARKWAY, MIDDLETOWN, OH 45042) WHERE IT WAS DIAGNOSED THAT THE WELL TO THE FRAME WAS MISSING. THE VEHICLE WAS REPAIRED, BUT THE DEALER WAS NOT MADE AWARE OF THE SEAT BELT FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS 1,930.
6/25/2018
I HAVE TESTED THIS MANY TIMES, AND YIELDED THE SAME RESULT. WHEN THE DRIVERS SEATBELT IS UNBUCKLED WHILST IN MOTION, THERE IS NO LIGHT OR AUDIBLE ALARM UNTIL YOU COME TO A FULL AND COMPLETE STOP.
9/8/2019
EXTERIOR LIGHTING
2 Reports1% of totalPreviewing the first 2 complaint summaries.
MY LOW BEAM NOTIFICATION CAME ON MY DASH WHILE ATTEMPTING TO CHANGE MY LIGHT I NOTICED THAT THE WIRING IS TINGED AND EXPOSED AND THE LIGHT IS BROWN AND BURNT I'M NOT SURE IF THERE WAS AN ELECTRIC FIRE OR WHAT HAPPENED. I WAS PARKED AND TURNED MY CAR ON WHEN THE NOTIFICATION CAME UP.
12/16/2019
HEAD LAMP SERVICE FAULT . YOU LOSE ALL POWER TO THE HEADLIGHTS AND YOUR KEY FOB DOES NOT REGISTER. MEANING YOU CAN JUST HOP IN THE CAR WITH NO KEYS AND DRIVE. ALSO THE CAR TURNS OFF WHILE DRIVING
1/5/2020
STRUCTURE:FRAME AND MEMBERS
1 Report0% of totalPreviewing the first 1 complaint summaries.
TL* THE CONTACT OWNS A 2018 FORD FOCUS. THE CONTACT STATED THAT WATER WAS LEAKING INTO THE TRUNK AND ONTO THE FLOOR IN THE REAR OF THE VEHICLE. ADDITIONALLY, THE REAR SEAT BELT BOLTS DETACHED FROM THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO MIDDLETOWN FORD (1750 NORTH VERITY PARKWAY, MIDDLETOWN, OH 45042) WHERE IT WAS DIAGNOSED THAT THE WELL TO THE FRAME WAS MISSING. THE VEHICLE WAS REPAIRED, BUT THE DEALER WAS NOT MADE AWARE OF THE SEAT BELT FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS 1,930.
6/25/2018
VISIBILITY/WIPER
1 Report0% of totalPreviewing the first 1 complaint summaries.
THE CAR'S EXTERIOR DESIGN CAUSES THE REAR WINDOW AND ENTIRE HATCHBACK TO CONTINUALLY BECOME COVERED IN ROAD DIRT AND OBSCURE VISIBILITY OUT THE REAR WINDOW. THE REST OF THE CAR IS IMMACULATELY CLEAN BUT THE WIND DYNAMICS OF THE CAR DESIGN CAUSE ROAD DEBRIS TO ACCUMULATE ON THE REAR PORTION OR THE CAR. THIS HAPPENS WHEN IN MOTION IN ALL TYPES OF DRIVING.
1/11/2021
Data and Methodology
Scores are derived from NHTSA recalls and owner complaints, normalized by vehicle segment averages.
What are the most common owner complaints for the 2018 Ford Focus?
Are complaints about the 2018 Ford Focus a serious warning sign?
How should buyers use complaint data for the 2018 Ford Focus?
Are complaints about the 2018 Ford Focus severe?
Complaint list entries are sourced from owner-submitted NHTSA ODI records.
Ford Focus: How should complaint data influence buying decisions?
Carfocal links complaint data directly to recall and maintenance routes for the same model year.
- Complaint entries
- 1,054
- Top-topic view
- 5 grouped topics shown
- Primary source
- NHTSA ODI owner complaint records
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