2012 Ford Fiesta Owner Complaints

WHEN THE BRAKE IS RELEASED WHILE IN DRIVE THE CAR ROLLS BACKWARD AT TIMES. FORD SERVICE EXPLAINED THAT IT IS DUE TO THE DOUBLE CLUTCH TRANSMISSON. THE DRIVER HAS 3 SECONDS TO PRESS THE ACCELERATOR BEFORE THE BRAKE RELEASES. *TR

4/29/2012

THIS IS A BRAND NEW CAR ,PURCHASED AT FULLER FORD IN CINCINNATI OHIO, TWO DAYS IN MY POSSESSION, THE TRANSMISSION LOCKED UP AND STARTING BURNING, THE CAR WOULD NOT MOVE AT ALL , IN THE MIDDLE OF THE ROAD , THIS COULD HAVE CAUSED A SERIOUS ACCIDENT OR EVEN DEATHS, FORD KNOWS ABOUT THESE TRANSMISSIONS BEING BAD AND SHOULD NOT BE SELLING THESE CARS . NOW THEY THINK I SHOULD KEEP DRIVING IT AND BREAKING DOWN UNTIL THE LEMON LAW CAN BE ENACTED, I AM NOT DRIVING THIS CAR AT ALL , EVER AGAIN. IT IS DANGEROUS, OTHER PEOPLE HAVE BOUGHT THESE AND HAD THE SAME TYPE OF PROBLEMS. I CALLED FORD CREDIT AND TOLD THEM TO CANCEL THE LOAN , I WILL NOT PAY A PENNY FOR THIS CAR! *TR

8/6/2012

WE WERE ON THE HIGHWAY WHILE IT WAS SNOWING. ALL OF THE OTHER VEHICLES WERE SLOWING DOWN BECAUSE THERE WAS AN ACCIDENT BLOCKING OFF THE HIGHWAY. EVENTUALLY WE ALL CAME TO A STOP. AFTER WE STOPPED THERE WAS A YUKON THAT WAS UNABLE TO STOP BECAUSE OF CONDITIONS AND ITS LOAD AND HIT US FROM BEHIND. HE WAS PROBABLY GOING 35 MPH. BOTH THE PASSENGER AND DRIVER'S HEAD FLUNG BACK AGAINST SEATS. NO AIRBAGS DEPLOYED. PASSENGER HAS SUFFERED IN THE SPINE FROM THIS ACCIDENT. *TR

3/15/2014

FRONT SIDE PASSENGER'S DOOR LATCH WILL NOT WORK AND THE DOOR WILL NOT CLOSE OR LOCK, SO CANNOT DRIVE THE CAR. WENT TO FORD DEALERSHIP AND WAS TOLD THIS WAS VERY COMMON, IN FACT SO COMMON THAT THEY ARE BACK ORDERED AT LEAST A MONTH OR LONGER. I CANNOT DRIVE MY CAR I BOUGHT JUST 3 MONTHS AGO. IF THIS IS A COMMON PROBLEM WITH THESE DOOR LATCHES, THEN WHY ISN'T THERE A RECALL. I WAS TOLD BY THE DEALERSHIP THAT IT HAPPENS TO FIESTA'S ALL THE TIME WITH BRAND NEW ONES TOO. THIS IS A DEFECTIVE PART AND IS VERY DANGEROUS AND AGAINST THE LAW TO DRIVE WITH A DOOR NOT PROPERLY LATCHED. I AM FORCED TO PAY ALMOST $200 FOR THE PART AND ABOUT THAT MUCH TO INSTALL IT, SO ABOUT $400 OVERALL FOR A DEFECTIVE PART AND WAS TOLD IT WILL HAPPEN TO THE OTHER DOOR SOMETIME TOO. WHY ISN'T THIS IN RECALL??? *TR

7/2/2014

DOOR LATCH WILL NOT CATCH. THE DOOR DOES NOT LOCK OR STAY CLOSED. THIS IS HAPPENING ON THE PASSENGER FRONT SIDE DOOR. HAS ALREADY HAPPENED TO THE PASSENGER BACK DOOR AS WELL. *TR

6/18/2014

THE PROBLEM, OR I SHOULD SAY 'THE JAM' AS IN DOOR JAMB, IS THAT BOTH SIDE REAR PASSENGER DOORS ON MY 2012 FORD FIESTA ARE NOT WORKING ON THE CLOSE. THE DOORS WON'T STAY CLOSED OR STAY SHUT. WHEN YOU TRY SHUTTING EITHER DOOR IT JUST BOUNCES BACK OUT A LITTLE. NEITHER DOOR WILL LATCH CLOSED. ONLY 35,772 MILES ON MY 2012 FIESTA WHEN BOTH REAR PASSENGER SIDE DOOR LATCHES FAILED WITHIN 12 HOURS OF EACH OTHER. IS BOTH DOORS FAILING AT THE SAME TIME JUST A COINCIDENCE? I THINK NOT. I THINK DEFECTIVE AND DANGEROUS! MY FIESTA HAS NEVER BEEN INVOLVED IN AN ACCIDENT, NO BODY DAMAGE, NO EVIDENCE OF ATTEMPTED BREAK-INS AND NO APPARENT REASON TO CAUSE 1, LET ALONE BOTH, REAR PASSENGER SIDE DOOR LATCHES TO MALFUNCTION AND PREVENT CLOSING OF THE REAR SIDE DOORS. AND, ABSOLUTELY NO WARNING OR INDICATION OF ANY LOOMING OR PENDING PROBLEM WITH THE OPERATION OF EITHER DOOR NOR MY FINGERS, HANDS, WRISTS OR ARMS? ALTHOUGH I DO GET A BOUT-OF-GOUT IN MY KNEE OCCASIONALLY. I JUST OPENED EACH DOOR NORMALLY TO FIND IT BROKEN UPON SHUTTING. WHAT I FIND EXTREMELY STRANGE, AND AT THIS TIME STILL UNEXPLAINED BY ANYONE, IS THAT BOTH DOORS FAILED WITHIN 12 HOURS OF EACH OTHER IN EXACTLY THE SAME MANOR. SEEMS LIKE TOO MUCH TO BE A COINCIDENCE, DOESN'T IT. READ ALL INFO ABOUT THE FAULTY DOOR LATCHES @ WWW.FINLEY.TV. *TR

7/2/2014

DOOR LATCH WILL NOT CATCH. THE DOOR DOES NOT LOCK OR STAY CLOSED. THIS IS HAPPENING ON THE PASSENGER FRONT SIDE DOOR. HAS ALREADY HAPPENED TO THE PASSENGER BACK DOOR AS WELL. *TR

6/18/2014

THE PASSENGER REAR DOOR LATCH WILL NOT KEEP THE DOOR CLOSED. *TR

7/23/2014

I RECENTLY PURCHASED A BRAND NEW FORD FIESTA 2012, IN THE FIRST WEEK ON USING THE CAR I STARED TO HEAR A LOUD SOUND AND SHAKING MOVEMENT WHEN THE CAR CHANGE SPEEDS, I HAVE TAKEN THE CAR TO THE DEALERSHIP I PURCHASED IT FROM. IT HAS BEEN THE WORSE EXPERIENCE WITH THE FORD. I JUST RECEIVED THE SAME RESPONSE, THE NOISE IS NORMAL AND THERE IS NO PROBLEM ON THE CAR, I JUST FAILED FOR THE LEMON LAW HERE IN FLORIDA TO SEE IF IT WILL MAKE ANY CHANGES. I DO NOT AND I WILL NOT ACCEPT TO LOSE MY MONEY AND MY TIME FOR A COMPANY THAT DO NOT RESPECT THERE COSTUMERS SHAME ON YOU FORD..... *TR

1/5/2012

WHILE DRIVING THE VEHICLE, DRIVER WAS ENTERING THE FREEWAY, THE VEHICLE SHIFTED THROUGH ALL THE GEARS RAPIDLY LEAVING THE VEHICLE MOVING AT ~40 - 45MPH AND NOT SPEEDING UP. THE ACCELERATION PEDAL WAS TO THE FLOOR AND THE CARE DIDN'T INCREASE IN SPEED AND WAS ALMOST REAR ENDED BECAUSE ALL OTHER DRIVERS ON THE ROAD WAY WERE MOVING AT ~60MPH. THE DRIVER THEN LET OFF THE ACCELERATOR AND PRESSED DOWN AGAIN THE VEHICLE THEN REVVED REAL HIGH THEN SHIFTED VERY HARD AND SHOOK THROWING THE PASSENGERS FORWARD AND BACK CAUSING A WHIP-LASH TYPE OF MOVEMENT AMONG PASSENGERS. THE VEHICLE OFTEN GRINDS WHILE SHIFTING AND DECELERATING. OWNER TOOK THE VEHICLE TO DEALERSHIP AND THE SERVICE DEPARTMENT HOURS LATER CALLED TO REPORT THE VEHICLE IS DRIVING AS EXPECTED AND NO ISSUES WITH THE VEHICLE AND THAT THE GRINDING GEARS WAS EXPECTED. *TR

3/5/2012

TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE REAR PASSENGER SIDE DOOR OPENED AND THE LATCH DETACHED. THE CONTACT ALSO STATED THAT THE REAR DRIVER SIDE DOOR LATCH DETACHED PREVIOUSLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LOCKING MECHANISM NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.

7/9/2014

TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE DRIVING AT AN UNKNOWN SPEED, THE DOOR AJAR WARNING INDICATOR ILLUMINATED. THE CONTACT NOTICED THAT THE REAR PASSENGER SIDE DOOR WAS AJAR AND FAILED TO LATCH. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 44,000.

7/23/2014

I PURCHASED MY "NEW" VEHICLE IN AUGUST 2012 AND VERY SOON THERE AFTER I HEARD A RATTLING NOISE IN THE FRONT OF THE CAR. THE DEALERSHIP MADE A DATE FOR ME TO BRING THE CAR IN. THEY STATED THAT THEY WERE NOT ABLE TO HEAR THE NOISE BUT THAT FORD WAS AWARE OF THE PROBLEM BECAUSE OTHER PEOPLE HAVE HAD THE PROBLEM. CLOSE TO MY SECOND OIL CHANGE DATE I BROUGHT MY VEHICLE IN AND ASKED IF THEY WOULD AGAIN TRY TO HEAR THE NOISE BECAUSE IT DRIVES ME CRAZY. THEY AGAIN STATED THAT THEY DID NOT HEAR THE NOISE AND THAT FORD IS AWARE THERE IS A PROBLEM. ON MY 10,000 CHECK UP I AGAIN ASKED THAT THE SERVICE PERSON CHECK OUT THE NOISE WELL APPARENTLY BY THIS TIME FORD HAD FIGURED OUT THAT THERE WAS A SHIELD IN THE TRANSMISSION THAT NEEDS TO BE SEALED. ON MAY 16TH I WAS TOLD THE PART WOULD BE AT THE SERVICE STATION IN A COUPLE OF DAYS. TODAY IS THE 30TH NO CALL AND NO PART AND NOW I AM TOLD THE END OF JUNE. I AM MOVING OUT OF STATE AND NEED TO DRIVE MY RATTLING BROKEN DOWN TRANSMISSION 2,000 MILES IN MY WHAT WAS SUPPOSED TO BE A BRAND NEW CAR. AUGUST WILL BE A YEAR. IT IS NOT FAIR I STILL PAY MY LOAN FOR MY BROKEN DOWN PIECE OF JUNK. *TR

5/30/2013

FEELS LIKE IT STRAINS AS IT SHIFTS, FEELS LIKE SOMETHING IN THE TRANSMISSION IS NOT RIGHT. I AM MADE TO FEEL LIKE ITS NOTHING AND I KNOW IT IS. I BARELY DRIVE IT OVER 25 MILES PER HOUR UNLESS I GO OFF THE ISLAND AND OFCOURSE THERE HAVE BEEN TIRE ISSUES, KUMHO SOLUS TIRES, TIRE SIZE 185/60/15. I NEARLY HAD A DEADLY CRASH WITH A SEMI. I HAVE FILED A COMPLAINT ABOUT THAT ALSO. THE SYNC SYSTEM SEEMS TO MESS UP ALOT ALSO AND GETS WORSE WITH TIME. *TR

7/17/2013

WHILE DRIVING THE VEHICLE, DRIVER WAS ENTERING THE FREEWAY, THE VEHICLE SHIFTED THROUGH ALL THE GEARS RAPIDLY LEAVING THE VEHICLE MOVING AT ~40 - 45MPH AND NOT SPEEDING UP. THE ACCELERATION PEDAL WAS TO THE FLOOR AND THE CARE DIDN'T INCREASE IN SPEED AND WAS ALMOST REAR ENDED BECAUSE ALL OTHER DRIVERS ON THE ROAD WAY WERE MOVING AT ~60MPH. THE DRIVER THEN LET OFF THE ACCELERATOR AND PRESSED DOWN AGAIN THE VEHICLE THEN REVVED REAL HIGH THEN SHIFTED VERY HARD AND SHOOK THROWING THE PASSENGERS FORWARD AND BACK CAUSING A WHIP-LASH TYPE OF MOVEMENT AMONG PASSENGERS. THE VEHICLE OFTEN GRINDS WHILE SHIFTING AND DECELERATING. OWNER TOOK THE VEHICLE TO DEALERSHIP AND THE SERVICE DEPARTMENT HOURS LATER CALLED TO REPORT THE VEHICLE IS DRIVING AS EXPECTED AND NO ISSUES WITH THE VEHICLE AND THAT THE GRINDING GEARS WAS EXPECTED. *TR

3/5/2012

FORD SYNC MODULE STOPPED WORKING AND WHEN YOU PROMPT THE SYSTEM TO GO INTO MOBILE APPS SYNC RESPONDS "NO MOBILE APPS FOUND." TOOK TO FORD DEALER AND AFTER DAYS OF TROUBLESHOOTING GOT THE MODULE REPLACED. 2 DAYS LATER IT FAILED AGAIN. ITS NOT MY PHONE. PHONE WORKS JUST FINE IN EXACT SAME VEHICLE ON LOT. *TT

6/22/2012

FORD SYNC MODULE STOPPED WORKING AND WHEN YOU PROMPT THE SYSTEM TO GO INTO MOBILE APPS SYNC RESPONDS "NO MOBILE APPS FOUND." TOOK TO FORD DEALER AND AFTER DAYS OF TROUBLESHOOTING GOT THE MODULE REPLACED. 2 DAYS LATER IT FAILED AGAIN. ITS NOT MY PHONE. PHONE WORKS JUST FINE IN EXACT SAME VEHICLE ON LOT. *TT

6/22/2012

MY MOTHER (83 YO) WAS RIDING IN THE FRONT PASSENGER SEAT AND AS SHE WAS GETTING OUT OF THE CAR SHE CLOSED THE DOOR AND IT BOUNCED BACK AND HIT HER ON HER LEFT HIP. WHAT HAPPENED IS THAT THE DOOR LATCH BROKE BECAUSE THE PART THAT LATCHES IS MADE OF PLASTIC AND WE HAVE BEEN HAVING SOME HOT WEATHER THESE DAYS. I GUESS THE PLASTIC MUST HAVE GOT TOO HOT ONE TOO MANY TIMES AND IT GAVE OUT AND BENT OR BROKE. AS SHE CLOSED THE DOOR WITH HER LEFT HAND SHE PROCEEDED TO WALK TO THE FRONT OF THE CAR AND THIS IS WHEN THE DOOR HIT HER AND/OR GOT IN THE WAY AS SHE STARTED TO WALK TO THE FRONT OF CAR. MY MOTHER WAS IN PAIN FOR ABOUT A COUPLE WEEKS OR SO. THIS COULD HAVE BEEN A WORSE ACCIDENT IF MY MOTHER HAD BEEN A YOUNGER PERSON AND MOVING MUCH FASTER. ANYWAY, THESE DOOR LATCHES SHOULD BE MADE OF STEEL SO THEY DON'T BREAK SO EASILY. PLEASE LOOK INTO IT BECAUSE THESE LATCHES SHOULD BE RECALLED. THIS IS THE SECOND LATCH THAT HAS BROKEN IN MY CAR. THESE LATCHES ARE GETTING BRITTLE WITH AGE AND UNFORTUNATELY MY CAR IS A DARK COLORED ONE, WHICH AS YOU MAY WELL KNOW, IT ATTRACTS A LOT OF HEAT FROM THE SUN. FURTHERMORE, I WOULD LIKE TO ADD THAT THIS COULD BE ANOTHER SAFETY ISSUE IF SOMEONE IS TRYING TO BREAK INTO THE CAR, IF THE LATCH IS BRITTLE ENOUGH, A GOOD HARD PULL CAN BREAK IT AND WHAT IF THE DRIVER IS STILL IN THE CAR AND THE PERSON BREAKING IN WANTS TO HARM OR ROB HER/HIM. STOP PUTTING PLASTIC LATCHES IN CARS DOORS. FORD IS MAKING A MINT SELLING THESE LATCHES FOR $183.00 DOLLARS EACH AND THIS IS NOT TO MENTION THE INSTALLATION.

8/24/2014

THE HEADREST IS CAUSING ME TO HAVE HEADACHES DUE TO THE FORWARD LEANING POSITION OF THE HEADREST. I HAVE TRIED ALL THE SITUATIONS OF THE SEAT AND IT IS THE SAME FOR ALL OF THEM. I AM 5'2 AND IN MY RESEARCH HAVE FOUND MOST OTHER SHORT PEOPLE HAVE THE SAME ISSUE. *TR

10/23/2011

TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT THE DRIVER SIDE SEAT ADJUSTMENT MECHANISM BECAME DEFECTIVE. THE CONTACT MENTIONED THAT HIS LEFT RING FINGER WAS CUT BY A SHARP METAL SHARD WHILE ATTEMPTING TO ADJUST THE DRIVER'S SEAT. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 80.

8/7/2012

AS I WAS DRIVING ON THE SURFACE STREETS, THE CARS BRAKES DID NOT WORK. I PUMPED THE BRAKES THREE TIMES BEFORE THEY ACTUALLY LOCKED AND I SLID ON THE ROAD AND REAR ENDED A VEHICLE. THE IMPACT WAS QUITE INTENSE AND THE DAMAGED WAS QUITE LARGE. FOR SOME REASON THE AIRBAGS DID NOT DEPLOY BEING THAT THE FRONT END OF MY VEHICLE WAS DAMAGED ALL THE WAY IN-TILL THE ENGINE. *TR

10/18/2012

WHILE DRIVING AT HIGHWAY SPEEDS AND YOU HAVE TO HIT THE BRAKES HARD TO SLOW DOWN FAST BUT NOT AN EMERGENCY BRAKING SITUATION THE CAR PULLS HARD TO THE RIGHT TO THE POINT YOU ARE PULLED INTO THE LANE BESIDE YOU. THE CAR HAS BEEN IN THE DEALERS SHOP 4 TIMES TO REPAIR THIS PROBLEM TO NO AVAIL. *TR

2/8/2013

THE TRANSMISSION IN MY 2012 FORD FIESTA SEEMS FAULTY. WHEN DRIVING THE CAR I DO NOT FEEL SAFE AND AT TIMES FEEL LIKE THE CAR "HAS A MIND OF ITS OWN". THERE ARE TIMES WHEN I TRY TO SLOW DOWN WHEN COMING TO A STOP LIGHT, ETC. AND THE CAR SURGES FORWARD AS THE RPM DIAL SPIKES. THERE ARE OTHER TIMES WHEN TRYING TO CHANGE LANES OR PULL OUT OF THE STREET AND I NEED TO ACCELERATE QUICKLY THE CAR WILL NOT ACCELERATE AS I SHOULD, PUTTING ME IN THE PATH OF AN ONCOMING CAR. WHILE GOING A CONSISTENT SPEED ON A STRAIGHT ROAD THE CAR WILL JERK, AS IF I'M ADJUSTING A MANUAL TRANSMISSION. I'VE BROUGHT THE CAR TO FORD AND WAS TOLD THIS WAS "NORMAL" FOR THE CAR. IT SEEMS THAT MYSELF AND OTHERS ARE HAVING THIS ISSUE AND HOW IT HAS NOT BEEN DEEMED A SAFETY ISSUE WITH REPERCUSSION OF A RECALL IS BEYOND ME.

8/29/2013

MY RIGHT REAR DOOR THAT IS HARDLY EVER USED WILL NOT CLOSE DUE TO THE LATCH. I WAS 200 MILES FROM HOME AND IT WAS LABOR DAY WEEKEND SO COULDN'T GET TO DEALERSHIP. HAD TO BUY A BUNGEE CORD TO SECURE THE DOOR FROM THE INSIDE AND IT STILL OPENED SLIGHTLY GOING AROUND CURVES AND BACKSEAT ITEMS ALMOST FELL OUT. MY VEHICLE IS A LITTLE OVER 2 YEARS OLD BUT DUE TO MY JOB OF DRIVING FREQUENTLY (DRIVING CHILDREN) I AM WELL PAST THE 36K WARRANTY AND WILL HAVE TO PAY TO FIX THIS. SINCE I CAN'T AFFORD AT THE MOMENT THE BATTERY NEEDS TO BE DISCONNECTED SINCE THE LIGHTS STAY ON AND THE DOORS REMAIN UNLOCKED. THIS CLEARLY NEEDS TO BE ADDRESSED AFTER SO MANY COMPLAINTS. *TR

9/1/2014

I RECENTLY PURCHASED A BRAND NEW FORD FIESTA 2012, IN THE FIRST WEEK ON USING THE CAR I STARED TO HEAR A LOUD SOUND AND SHAKING MOVEMENT WHEN THE CAR CHANGE SPEEDS, I HAVE TAKEN THE CAR TO THE DEALERSHIP I PURCHASED IT FROM. IT HAS BEEN THE WORSE EXPERIENCE WITH THE FORD. I JUST RECEIVED THE SAME RESPONSE, THE NOISE IS NORMAL AND THERE IS NO PROBLEM ON THE CAR, I JUST FAILED FOR THE LEMON LAW HERE IN FLORIDA TO SEE IF IT WILL MAKE ANY CHANGES. I DO NOT AND I WILL NOT ACCEPT TO LOSE MY MONEY AND MY TIME FOR A COMPANY THAT DO NOT RESPECT THERE COSTUMERS SHAME ON YOU FORD..... *TR

1/5/2012

WHILE DRIVING THE VEHICLE, DRIVER WAS ENTERING THE FREEWAY, THE VEHICLE SHIFTED THROUGH ALL THE GEARS RAPIDLY LEAVING THE VEHICLE MOVING AT ~40 - 45MPH AND NOT SPEEDING UP. THE ACCELERATION PEDAL WAS TO THE FLOOR AND THE CARE DIDN'T INCREASE IN SPEED AND WAS ALMOST REAR ENDED BECAUSE ALL OTHER DRIVERS ON THE ROAD WAY WERE MOVING AT ~60MPH. THE DRIVER THEN LET OFF THE ACCELERATOR AND PRESSED DOWN AGAIN THE VEHICLE THEN REVVED REAL HIGH THEN SHIFTED VERY HARD AND SHOOK THROWING THE PASSENGERS FORWARD AND BACK CAUSING A WHIP-LASH TYPE OF MOVEMENT AMONG PASSENGERS. THE VEHICLE OFTEN GRINDS WHILE SHIFTING AND DECELERATING. OWNER TOOK THE VEHICLE TO DEALERSHIP AND THE SERVICE DEPARTMENT HOURS LATER CALLED TO REPORT THE VEHICLE IS DRIVING AS EXPECTED AND NO ISSUES WITH THE VEHICLE AND THAT THE GRINDING GEARS WAS EXPECTED. *TR

3/5/2012

TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH WHEN THE VEHICLE BEGAN TO SHAKE ABNORMALLY. THE STEERING WHEEL VIBRATED AND WOULD STEER THE VEHICLE INTO THE OPPOSITE DIRECTION UPON TURNING. THE STEERING WHEEL ALSO SEIZED FOR A BRIEF MOMENT. THERE WAS AN ILLUMINATION OF THE TRACTION CONTROL ON AND TRACTION CONTROL OFF WARNING INDICATORS. THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN DETECTED A TROUBLE CODE WITHIN THE STEERING ANGLE SENSOR MODULE HOWEVER, THEY WERE UNABLE TO DETERMINE THE CAUSE OF FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 6,000.

6/22/2012

TL- THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT WHEN ACCELERATING THE VEHICLE SEVERELY SHAKES . THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN OBSERVED THE VEHICLE AND WAS UNABLE TO DIAGNOSE A FAILURE. THE MANUFACTURE WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 500 MILES AND THE CURRENT MILEAGE WAS 27,242 MILES. SR

4/21/2014

AS I WAS DRIVING ON THE SURFACE STREETS, THE CARS BRAKES DID NOT WORK. I PUMPED THE BRAKES THREE TIMES BEFORE THEY ACTUALLY LOCKED AND I SLID ON THE ROAD AND REAR ENDED A VEHICLE. THE IMPACT WAS QUITE INTENSE AND THE DAMAGED WAS QUITE LARGE. FOR SOME REASON THE AIRBAGS DID NOT DEPLOY BEING THAT THE FRONT END OF MY VEHICLE WAS DAMAGED ALL THE WAY IN-TILL THE ENGINE. *TR

10/18/2012

WE WERE ON THE HIGHWAY WHILE IT WAS SNOWING. ALL OF THE OTHER VEHICLES WERE SLOWING DOWN BECAUSE THERE WAS AN ACCIDENT BLOCKING OFF THE HIGHWAY. EVENTUALLY WE ALL CAME TO A STOP. AFTER WE STOPPED THERE WAS A YUKON THAT WAS UNABLE TO STOP BECAUSE OF CONDITIONS AND ITS LOAD AND HIT US FROM BEHIND. HE WAS PROBABLY GOING 35 MPH. BOTH THE PASSENGER AND DRIVER'S HEAD FLUNG BACK AGAINST SEATS. NO AIRBAGS DEPLOYED. PASSENGER HAS SUFFERED IN THE SPINE FROM THIS ACCIDENT. *TR

3/15/2014

TL* THE CONTACT OWNS A 2012 FORD FIESTA EQUIPPED WITH KUMHO SOLUS TIRES, TIRE SIZE 185/60/15. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE FRONT PASSENGER SIDE TIRE EXPLODED. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD AND THE DEFECTIVE TIRE WAS REPLACED WITH A SPARE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO REPLACED THE SPARE WITH A NEW TIRE. MOST RECENTLY THE REAR PASSENGER'S TIRE EXPLODED AND A SPARE WAS INSTALLED. THE DEFECTIVE TIRE HAD NOT BEEN REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 13,000. THE DOT NUMBER AND VIN WERE UNAVAILABLE.

11/1/2012

WAS DRIVING ON HIGHWAY AND BACK LEFT TIRE EXPLODED, THE COMPLETE SIDE WALL ALL THE WAY AROUND BLEW OUT. I HAD PROBLEMS WITH LOSING AIR AND I GOT NO WHERE WITH THE DEALERSHIP, THEN WHEN THIS HAPPENED I EVEN PRINTED OUT COMPLAINTS OTHERS HAD WITH THE SAME TIRES AND THEY SAID THEY COULD NOT DO ANYTHING BECAUSE IT WAS CONSIDERED WEAR AND TEAR. I BOUGHT MY VEHICLE IN AUG OF 2012 AND ITS NOT EVEN A YEAR OLD. I AM ALSO HEARING MORE COMPLAINTS FROM OTHERS. I HAVE A COMMERCIAL LIC., AND THIS COULD HAVE BEEN DEADLY FOR AN UNSKILLED DRIVER. I FEAR FOR MINE AND OTHERS SAFETY. I HAD MY TIRES REPLACED AT WAL-MART. *TR

7/17/2013

I WAS 20 MILES AWAY FROM HOME OUT SHOPPING WITH MY TWO SONS. WE GOT INTO THE CAR AND THE DOOR OPEN LIGHT WAS ON. I HAD ONE SON CHECK TO MAKE SURE HIS DOOR WAS CLOSED BUT WHEN HE TRIED TO RE-SHUT IT, THE DOOR WOULD NOT CLOSE PROPERLY AND LOCK. I STARTED TO WORRY AS I GOT OUT OF THE CAR AND DOUBLE CHECKED IT MYSELF. THE DOOR WOULD NOT SHUT AND STAY CLOSED AND WE WERE 20 MILES AWAY FROM HOME. THERE WAS NO WAY I COULD HAVE MY 12 YEAR OLD SON HOLD THE DOOR SHUT WHILE DRIVING ON THE FREEWAY. LUCKILY, AFTER MAKING A FEW CALLS - THE SUGGESTION WAS MADE TO BUY A COUPLE OF BUNGEE CORDS TO TIE AROUND THE DOOR AND SEAT TO HOLD THE DOOR IN PLACE. I HAD TO DRIVE VERY SLOWLY IN FEAR THAT THE DOOR WAS GOING TO SWING OPEN WHILE ON THE FREEWAY. THANKFULLY WE MADE IT SAFE. UNFORTUNATELY WE TOOK IT TO THE DEALER AND THAT ISSUE IS NOT COVERED UNDER WARRANTY. *TR

8/11/2014

I WAS LOADING ITEMS INTO MY BACKSEAT AFTER VACATION IN THE BACK RIGHT DOOR AND WENT TO SHUT THE DOOR WHEN IT BOUNCED BACK. IT WAS NOT LOCKING AT ALL. I HAVE HAD THIS VEHICLE SINCE JANUARY AND HAVE MAYBE OPENED THE BACK DOORS 20 TIMES A PIECE AS I DRIVE ALONE 90% OF THE TIME AND WITH MY SIGNIFICANT OTHER WHO SITS IN THE FRONT SEAT THE OTHER 10% OF THE TIME. WE TRIED TO FIDDLE WITH THE LATCHING MECHANISM, BUT NO COMBINATION OF ADJUSTING THE LATCH WOULD YIELD CLOSURE. WE EVENTUALLY SETTLED ON TAKING A TAXI TO THE HARDWARE STORE AND GETTING 2 BUNGEE CORDS TO HOLD THE DOOR SHUT ON OUR DRIVE BACK HOME. THE CURRENT ISSUE IS THAT MY DOME LIGHTS WILL NOT TURN OFF AND I FEAR FOR MY BATTERY IN THE TIME IT WILL TAKE ME TO GET TO THE DEALERSHIP. MY CAR IS STILL UNDER MANUFACTURER'S WARRANTY AT 29,500 MILES SO I'M HOPEFUL THAT THEY WILL FIX THIS ISSUE FOR ME PROMPTLY. OTHERWISE, IT WAS AN UNNECESSARY COST AND SAFETY HAZARD FOR A CAR I PURCHASED 8 MONTHS AGO. *TR

9/1/2014

TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN HE NOTICED THAT THE BRAKE AND ACCELERATOR PEDALS WERE POSITIONED VERY CLOSE TO ONE ANOTHER. THE CONTACT EXPRESSED CONCERN THAT HE WAS UNABLE TO DEPRESS ONE PEDAL WITHOUT DEPRESSING THE OTHER AS WELL. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 5. THE VIN WAS UNAVAILABLE. UPDATED 01/20/12*LJ UPDATED 01/30/12

12/19/2011

OCTOBER 24, 2012 I WAS DRIVING TO WORK. I ACCELERATED VERY GINGERLY (THE POWERSHIFT IS EFFECTIVELY TWO THREE SPEED MANUALS SO YOU CAN'T JUST JAB IT) TO PASS. THE CAR GEARED INTO A LOWER GEAR AS EXPECTED AND THE ENGINE RPM'S SPIKED AS EXPECTED. THE LIGHT AT THE INTERSECTION WAS TURNING RED SO I BRAKED EASILY TO BRING THE CAR TO A STOP. AT THIS POINT THE CAR WAS HOLDING THE LOWER GEAR AND REVVING OUT OF CONTROL. I WAS ABLE TO STOP THE CAR (AS IT WAS TRYING TO OVERPOWER THE BRAKES) AND PLACE IT INTO NEUTRAL WHICH STOPPED THE PROBLEM. THE CAR THEN DIED AND WOULD NOT RESTART FOR APPROXIMATELY 5 MINUTES. I RESTARTED THE CAR. AS I WAS GETTING OFF THE INTERSTATE, I WAS MERGING INTO TRAFFIC THE TRANSMISSION GEARED DOWN AGAIN. THE PROBLEM REPEATED. I TRIED PLACING THE CAR IN NEUTRAL AGAIN, HOWEVER, THIS DID NOTHING. I CUT THE CAR OFF COMPLETELY AT 50 MPH. MY STEERING GOT REALLY HEAVY. I USED THE BRAKES AND THE EMERGENCY BRAKE TO SLOW THE CAR AND STRONG ARM THE WHEEL TO THE SIDE OF THE ROAD. THE TRANSMISSION IS JUNK AND THE DEALERSHIP IS REPLACING MANY PARTS INCLUDING A COUPLE CLUTCHES (IT ONLY HAS TWO I BELIEVE) AND SOME OTHER INTERNALS. THIS CAR IS NOT SAFE. IT ACCELERATED OUT OF CONTROL AND WOULD NOT RESPOND TO COMMANDS FROM THE GEAR SELECTOR. I POWERED OFF THE CAR TO AVOID FURTHER DAMAGE OR ACCIDENT. *TR

11/1/2012

WAS DRIVING ON HIGHWAY AND BACK LEFT TIRE EXPLODED, THE COMPLETE SIDE WALL ALL THE WAY AROUND BLEW OUT. I HAD PROBLEMS WITH LOSING AIR AND I GOT NO WHERE WITH THE DEALERSHIP, THEN WHEN THIS HAPPENED I EVEN PRINTED OUT COMPLAINTS OTHERS HAD WITH THE SAME TIRES AND THEY SAID THEY COULD NOT DO ANYTHING BECAUSE IT WAS CONSIDERED WEAR AND TEAR. I BOUGHT MY VEHICLE IN AUG OF 2012 AND ITS NOT EVEN A YEAR OLD. I AM ALSO HEARING MORE COMPLAINTS FROM OTHERS. I HAVE A COMMERCIAL LIC., AND THIS COULD HAVE BEEN DEADLY FOR AN UNSKILLED DRIVER. I FEAR FOR MINE AND OTHERS SAFETY. I HAD MY TIRES REPLACED AT WAL-MART. *TR

7/17/2013

WE WERE ON THE HIGHWAY WHILE IT WAS SNOWING. ALL OF THE OTHER VEHICLES WERE SLOWING DOWN BECAUSE THERE WAS AN ACCIDENT BLOCKING OFF THE HIGHWAY. EVENTUALLY WE ALL CAME TO A STOP. AFTER WE STOPPED THERE WAS A YUKON THAT WAS UNABLE TO STOP BECAUSE OF CONDITIONS AND ITS LOAD AND HIT US FROM BEHIND. HE WAS PROBABLY GOING 35 MPH. BOTH THE PASSENGER AND DRIVER'S HEAD FLUNG BACK AGAINST SEATS. NO AIRBAGS DEPLOYED. PASSENGER HAS SUFFERED IN THE SPINE FROM THIS ACCIDENT. *TR

3/15/2014

I BOUGHT THIS CAR BRAND NEW IN JULY OF 2012 AND I HAVE HAD NOTHING BUT PROBLEMS WITH IT. THE MAIN ISSUE BEING THE HORRIBLE TRANSMISSION. THE CAR SPUTTERS AND SHAKES UPON TAKE OFF; THE RPMS REV UP VERY HIGH AND YET THE CARE GOES NOWHERE; THE CAR SOUNDS LIKE IT NEEDS TO SHIFT INTO THE NEXT GEAR, BUT DOESN'T; THERE IS A HUGE DELAY WHEN YOU STEP ON THE GAS, THE CAR SITS THERE BEFORE IT ACTUALLY GOES ANYWHERE; THE CAR LUNGES FORWARD WHEN YOU ARE IN SITUATIONS LIKE STOP AND GO TRAFFIC. I HAVE TAKEN MY CAR INTO TWO SEPARATE DEALERS AND THE CAR HAS HAD 3 CLUTCHES SO FAR. THE NEWEST PROBLEM WITH THE CAR IS A HORRIBLE SQUEALING COMING FROM THE BRAKES. I'VE HAD TWO NEW SETS OF BRAKES AND A DEGLAZING OF THE BRAKES, ONLY TO HAVE THE PROBLEM STILL EXIST. I'VE TAKEN THIS CAR IN FOR A TOTAL OF 6 TIMES FOR THE TRANSMISSION AND THIS WEEK WILL BE THE 4TH TIME FOR THE BRAKES. THESE CARS ARE A ROAD HAZARD AND SHOULD BE RECALLED IMMEDIATELY. I HAVE FILED A COMPLAINT WITH FORD MOTOR COMPANY AND THE BBB AUTO LINE. FORD SHOULD BE ASHAMED OF THEMSELVES FOR KNOWING ABOUT THESE ISSUES AND NOT DOING ANYTHING ABOUT IT. PEOPLE'S LIVES ARE AT RISK IN THESE CARS AND THEY OBVIOUSLY DON'T CARE. I WONDER HOW MANY PEOPLE WILL HAVE TO DIE OR GET INJURED BEFORE FORD DECIDES TO ADMIT THEY SOLD A HORRIBLE PRODUCT AND THAT IT NEEDS TO BE RECALLED.

7/28/2014

TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH ATTEMPTING TO ACCELERATE, THE VEHICLE STARTED SHAKING VIOLENTLY. THE FAILURE RECURRED TWO TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 19,121.

9/25/2014

THE DOOR LATCH FOR MY PASSENGER DOOR REFUSES TO CLOSE. THE DOOR SWINGS FREELY AND CANNOT LATCH TO THE CAR. MY PASSENGER ALMOST FELL OUT OF THE CAR. VERY DANGEROUS AND SCARY SITUATION TRYING TO DRIVE. THIS IS THE SECOND TIME THIS HAS HAPPENED THE FIRST INCIDENT WAS A REAR PASSENGER DOOR NOT LATCHING. THE DOOR LATCH NEEDS TO BE RECALLED. *TR

11/23/2014

CAR STARTED GRINDING, CRUNCHING, AND SHAKING, AND HAD DIFFICULTY TURNING, ACCELERATING, AND GOING UP HILLS. CAR WAS BROUGHT TO A FORD DEALERSHIP AND MECHANICS WERE TOLD BY OWNER THAT THERE WAS A TRANSMISSION PROBLEM. MECHANICS RESET TRANSMISSION, BUT DID NO FURTHER WORK. CAR CONTINUED TO MAKE NOISES, SHUTTER, AND JOLT. WAS BROUGHT TO ANOTHER FORD DEALERSHIP ON DECEMBER 2014 WHEN CAR WAS SPUTTERING AT STOPS. MECHANICS REPLACED ENTIRE TRANSMISSION WHEN 23000 MILES ONLY. *TR

1/9/2015