2011 Ford Fiesta Owner Complaints

THIS VEHICLE, BOUGHT NEW IN SEPTEMBER, 2010, HAD LOUD SOUNDS COMING FROM THE ENGINE AREA. FORD HAS PUT 2 NEW TRANSMISSIONS IN IT. THE 3RD REPAIR ATTEMPT WAS DIAGNOSED AS A PROBLEM THAT "ENGINEERING HAS TO COME UP WITH A SOLUTION". FORD, ON TWO OF THE 3 REPAIR ATTEMPTS, SENT OUT A FIELD ENGINEER TO INSPECT THE VEHICLE. THE FIRST ENGINEER (ON THE 2ND REPAIR ATTEMPT) SAID TO PUT ANOTHER NEW TRANSMISSION IN THE VEHICLE, (THE 2ND NEW TRANSMISSION TO BE PUT IN THE VEHICLE). THIS STILL DID NOT SOLVE THE PROBLEM. THE PROBLEM, ACCORDING TO THE SERVICE MANAGER (ON THE 3RD REPAIR ATTEMPT, 2 AT ONE DEALER, AND THIS 1ST ATTEMPT AT ANOTHER DEALER, - THIRD OVERALL) SAID "IT'S THE CLUTCH. WE TOOK OTHER CARS OUT, AND WITH THE LAPTOP, WE WERE ABLE TO DUPLICATE IT ON EVERY ONE OF THEM." THE DUPLICATION HE WAS SPEAKING OF INVOLVES THE TRANSMISSION AND IT'S CLUTCH SYSTEM, JUST INTRODUCED THIS MODEL YEAR OF 2011 BY FORD. IT IS THE 6 SPEED AUTOMATIC TRANSMISSION, WITH A DUAL CLUTCH. THE SITUATION IS THAT WHEN YOU COME TO A SUDDEN STOP, THE TRANSMISSION DOES NOT DOWNSHIFT TO A LOWER GEAR FAST ENOUGH. WHEN YOU TRY TO ACCELERATE, AFTER A SUDDEN STOP, THE VEHICLE SEEMS STUCK IN A HIGHER GEAR. THE CAR MOMENTARILY STALLS BEFORE TAKING OFF. THIS IS VERY DANGEROUS WHEN TRYING TO CROSS LANES OF A HIGHWAY AT BUSY TIMES. WE DO NOT FEEL SAFE IN IT. WE WERE TOLD, IN AN EMAIL, BY A FORD CUSTOMER SERVICE MANAGER, "AS I EXPLAINED TO YOU ON THE PHONE THE FORD ENGINEERS ARE AWARE AND ARE RESEARCHING A SOLUTION TO YOUR VEHICLE'S CONCERN. YOUR VEHICLE IS SAFE TO DRIVE SO YOU MAY CONTINUE TO ENJOY IT WHILE WAITING TO BE CONTACTED BY (NAME WITTHELD) SERVICE MANAGER AT THE DEALER AND MYSELF".

12/17/2010

OCCASIONAL CLUNKING NOISES WHEN STARTING AND SLOW TO CRANK. AFTER STARTING CAR, IT REFUSED TO ENGAGE IN ANY GEAR--EITHER REVERSE OR DRIVE. TURNED CAR OFF, RE-STARTED AND WAS THEN ABLE TO FIND A GEAR. THIS HAPPENED ON NUMEROUS OCCASIONS. WOULD TRY TO REVERSE OR DRIVE AND IT WOULD REV LIKE IT WAS IN NEUTRAL. LACKED POWER ON HILLS AND AVG. MPG DROPPED. CHECK ENGINE LIGHT CAME ON. DEALER SERVICE DEPARTMENT DIAGNOSED IT AS A DEFECTIVE TRANSMISSION CONTROL MODULE (TCM). ORDERED PART AND REPLACED TODAY. THIS SEEMS TO HAVE COMPLETELY FIXED THE PROBLEM. RUNS GREAT NOW, WITH MUCH MORE POWER AND BETTER GAS MILEAGE THAN SINCE THE FIRST DAY I DROVE IT OFF THE DEALER LOT.

2/16/2011

COMING TO STOP YOU START TO SPEED UP WHY YOU ARE PRESSING ON BRAKES,DO TO THE FACT THAT THE BRAKE PEDAL AND GAS PEDAL ARE TO CLOSE TO EACH OTHER. *TR

7/17/2012

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT WAS DRIVING 55 MPH WHEN HE BEGAN TO SMELL GASOLINE FUMES. THE ODOR WAS SO OVERPOWERING THAT EVEN AFTER EXITING THE VEHICLE HE COULD STILL TASTE AND THE SMELL GASOLINE IN HIS HAIR AND CLOTHING. THE FAILURE RECURRED NUMEROUS TIMES AND WOULD BECOME STRONGER WITH EVERY RECURRENCE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHO REFERRED THE CONTACT TO A SECOND DEALER. THE SECOND DEALER WAS ABLE TO LOCATE AN OIL LEAK AROUND THE SEAL, WHICH WAS REPAIRED BUT THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE BUT NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5,000 AND THE CURRENT MILEAGE WAS 17,700. UPDATED 9/11/12*LJ UPDATED 9/26/12 *CN THE CONSUMER STATED THE SMELL USUALLY OCCURRED AFTER LONG 3-4 HOUR TRIPS. UPDATED 10/04/2012 *JS.....UPDATED 01/30/13 *BF THE CONSUMER STATED FORD SERVICE FOUND A BAD OIL SEAL COVERING THE ENTIRE BELL HOUSING. THE COOLING FAN WAS INOPERABLE. FORD REPLACED THE SENSOR AND ADVISED THE COOLING FAN MAY OPERATE THE SAME WAY. IF THIS DID OCCUR THE SERVICE TECH STATED HE WOULD NOT KNOW WHAT TO DO NEXT. THE ENGINE WOULD HAVE TO FREEZE UP FIRST. THE FAN CONTINUED TO BE INOPERABLE. THE CONSUMER COULD SMELL HOT STEEL UNDER THE HOOD. WHILE GOING UP A MOUNTAIN, THE MOTOR TIMING WENT OFF THEN WENT BACK UP. ALSO, WHEN IT RAINS FOR AT LEAST 3 DAYS THE MOTOR PICKS UP THE MOISTURE, THEN THERE IS A GAS SMELL. BURNING IN THE NOSE AND BURNING TASTE FOLLOWS FOR ONE NIGHT. UPDATED 2/5/2013 *JS CONSUMER REQUESTED TO HAVE ALL INFORMATION, REGARDING HIS VEHICLE DELETED FROM OUT WEBSITE. UPDATED 11/13/13

8/1/2012

2011 FORD FIESTA. ATTORNEY WRITES ON BEHALF OF CLIENTS IN REGARDS TO VEHICLE CATCHING FIRE WHILE DRIVING *TGW THE DRIVER OF THE VEHICLE STATED HE WAS DRIVING WITH THE CRUISE CONTROL ACTIVATED, WHEN SUDDENLY THE VEHICLE BEGAN TO LOSE POWER AND THE HEATER STOPPED WORKING. THE DRIVER STOPPED THE VEHICLE, AFTER SEEING A GLARE AT THE DRIVER'S SIDE WINDOW. HE TURNED THE VEHICLE OFF AND REMOVED THE KEY. THE FIRE STARTED IN THE FRONT OF THE VEHICLE UNDER THE DASHBOARD. ACCORDING TO THE FIRE REPORT, THE FIRE WAS DUE TO AN ELECTRICAL PROBLEM. *JB

3/10/2011

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT HE WAS EXPERIENCING A RECURRING FAILURE WITH THE ELECTRICAL SYSTEM. THE FUEL SENSOR FAILED A TOTAL OF THREE TIMES AND WAS REPLACED UPON EACH FAILURE, BUT CONTINUED TO RECUR. THE NAVIGATIONAL SYSTEM WOULD MALFUNCTION SPORADICALLY BUT THE DEALER WAS UNABLE TO CORRECT THE FAILURE. THE CONTACT STATED THAT EVERY ELECTRICAL COMPONENT OF THE VEHICLE EXHIBITED SOME TYPE OF INTERMITTENT FAILURE. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE IT WAS DETERMINED THAT THE MASTER PROGRAM CALIBRATION WAS OFF. THE VEHICLE WAS UNABLE TO BE REPAIRED SO THE MANUFACTURER REPURCHASED THE VEHICLE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 8,000.

6/7/2011

TL*THE CONTACT OWNS A 2011 FORD FIESTA. WHILE DRIVING WITH THE CRUISE CONTROL SET AT 40 MPH, THE VEHICLE SUDDENLY ACCELERATED UP TO 60 MPH AND THE RPMS INCREASED TO OVER 500 RPMS. THE CONTACT SHUT THE CRUISE CONTROL OFF AND THE SPEED RESUMED ITS NORMAL STATE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE COMPUTER WAS REPROGRAMMED. THE FAILURE OCCURRED AGAIN AND THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE FAILURE MILEAGE WAS 8,000.

1/20/2011

TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE DRIVING APPROXIMATELY 5 MPH, THE ACCELERATOR PEDAL WAS ENGAGED FOLLOWED BY A THREE SECOND DELAY RESPONSE. THE FAILURE WOULD OCCUR AT ANY GIVEN TIME. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY INFORMED THE CONTACTS THAT THE VEHICLE WAS OPERATING PROPERLY. THE FAILURE MILEAGE WAS APPROXIMATELY 3,700. UPDATED 05/25/11 *BF THE CONSUMER STATED O SEVERAL OCCASIONS THE VEHICLE COULD NOT DECIDE WHICH GEAR TO GO INTO. THERE WAS DELAY IN ACCELERATION. UPDATED 07/08/11

3/10/2011

TL*THE CONTACT OWNS A 2011 FORD FIESTA. WHILE REVERSING OR ATTEMPTING TO STOP, THE CONTACT NOTICED A LOUD NOISE. THE VEHICLE WAS TAKEN TO A TRANSMISSION SPECIALIST WHO STATED THAT THE TRANSMISSIN NEEDED TO BE REPLACED. THE TRANSMISSION WAS REPLACED BY THE LOCAL DEALER BUT THE FAILURE CONTINUED. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 200 AND THE CURRENT MILEAGE WAS 1,046.

10/29/2010

2011 FORD FIESTA, HAVE HAD FOR 28 DAYS (PURCHASED ON 11/10/10) HAS BEEN IN TO SHOP TWICE. FIRST TIME THE ENGINE WAS VERY SLOW TO TURN ON--LIKE A DEAD BATTERY WITH CLICKING NOISES. THIS TIME, THE CAR WAS SLOW TO TURN ON AND WOULD NOT GO INTO GEAR, WOULD TRY TO REVERSE OR DRIVE AND IT WOULD REV LIKE IT WAS IN NEUTRAL. FINALLY GOT IT TO FUNCTION, BUT WAS VERY WORRIED ABOUT DRIVING IT. TOOK TO DEALERSHIP TODAY, THEY RECHARGED THE BATTERY AND SCRAPPED SOME PAINT OFF OF SOME PART AND PUT SOME KIND OF OIL ON IT. I WAS TOLD THAT BATTERY PROBLEMS COULD AFFECT SOME THING IN THE TRANSMISSION'S MEMORY AND THAT THE CAR COULD "FORGET" HOW TO GO INTO GEAR OR FORGET WHAT GEAR IT IS IN. THIS WORRIES ME AS I DRIVE QUITE A BIT FOR WORK. I WAS TOLD AT DEALERSHIP THAT ALL VEHICLES HAVE PROBLEMS WITH THEM (CHEVY, DODGE, ETC....) I AM NOT COMPLETELY SATISFIED WITH THAT. I AM KEEPING ALL PAPERWORK RELATED TO THIS BECAUSE I DON'T THINK CHARGING THE BATTERY AND SCRAPING SOME PAINT HAS ANYTHING TO DO WITH FIXING THIS PROBLEM. THE CAR HAS 1200 MILES ON IT (MAINLY HIGHWAY) AND I REALLY EXPECTED A MUCH BETTER PRODUCT. I EVEN HAD TO MISS A NIGHT OF WORK DUE TO SITTING IN THE SERVICE DEPARTMENT THE BATTER PART OF THE DAY. *TR

12/8/2010

22 DAYS PLUS ADDITIONAL 6 DAYS: TOLD BY FORD DEALERSHIP MECHANIC THAT OIL PAN IS LEAKING OIL, AND WATER PUMP LEAKING. DYE PEN FLUORESCENT LIGHT INSPECTION SHOWS FRONT CRANK SEAL LEAK, INSPECTION OF ENGINE BLOCK DAMAGED THREADS. REPLACED ENGINE PER FORD, REMOVED TRANSMISSION FROM ENGINE, DISASSEMBLE ENGINE FROM ENGINE MOUNT, MOUNT NEW SHORT BLOCK AND INSTALL, RESEAL COMPONENTS, RE-TIME ENGINE, INSTALL ENGINE TO TRANSMISSION ASSEMBLY, RECHECKED FOR LEAKS COOLANT AND OIL. FORD FIESTA BROKE DOWN NEXT DAY AFTER I PICKED UP CAR FROM FORD SHOP FOR 22 DAYS, AUTOMATIC TRANSMISSION WOULD NOT GO INTO DRIVE, REVERSE OR NEUTRAL, CALLED TOW TRUCK FOR HELP TO GET VEHICLE BACK TO FORD MECHANIC, WHO STILL WORKING ON CAR. I AM VERY DISAPPOINTED WITH THE QUALITY OF THE 2011 FORD FIESTA, DOESN'T GET 40MPG, GETS 35MPG, DOES NOT ACCELERATE WHEN YOU NEED TO KIND OF LAGS, THEN MAKES GURGLING NOISE IN THE WATER PUMP. 2011 FORD FIESTA IS NOT MADE IN THE USA AND IT SHOWS, IT'S A LEMON. *TR

4/10/2012

1) FUEL LEAKED UNTO THE GROUND UNDER THE CAR.. 2) WHILE DRIVING WHEN I REACHED 60 MPH TO FRONT END OF THE CAR STARTED SHAKING.. 3) DOOR PANEL FELL APART. *JS

4/17/2012

AIRBAG OFF LIGHT COMES ON FREQUENTLY WHEN ADULT PASSENGER IS SEATED IN 2011 FORD MUSTANG . YOUR WEB SITE DOES NOT ALLOW ME TO SELECT A FORD MUSTANG FROM THE DROP DOWN MENU SO MY APOLOGY BECAUSE YOU HAVE TO SELECT SOME SORT OR VEHICLE TO CONTINUE FILING THIS COMPLAINT. THE PASSENGER AIRBAG OFF LIGHT COMES ON AT VARIOUS STAGES OF DRIVING. MY WIFE WEIGHS 130 LBS AND IT GOES OFF WITH HER SITTING THERE. IT COMES OFF AND ON AT RANDOM TIMES FOR AS LONG AS 30 SECONDS WEATHER YOU ARE DRIVING STRAIGHT ,AROUND A CORNER , ACCELERATING OR DECELERATING. THIS PROBLEM STARTED ON MY DRIVE HOME FROM THE DEALERSHIP. I HAVE HAD THE VEHICLE IN FOR SERVICING AT MAROONE FORD OF DEL RAY BEACH, FL. TWICE. THE LAST TIME THEY KEPT THE CAR FOR 6 DAYS AND TOLD ME EVERY PART ASSOCIATED WITH THE AIRBAG SYSTEM WAS REPLACED. WHEN I DROPPED THE CAR OFF I SHOWED THEM CEL PHONE VIDEO OF MY WIFE IN THE SEAT, THE CAR MOVING, AND THE AIRBAG OFF LIGHT ILLUMINATED. THE PROBLEM IS STILL HAPPENING. THIS CAR IS A CONVERTIBLE AND I WOULD HAVE NEVER PURCHASED IT IF I WOULD HAVE KNOWN THE KIND OF JEOPARDY THAT I WAS PLACING PASSENGERS IN EVERY TIME THEY RIDE IN MY CAR. THE TROUBLE IS THAT YOU CAN BE HIT AT ANY TIME AND HAVING THE PASSENGER AIRBAG NOT WORKING AT VARIOUS STAGES OF NORMAL DRIVING IS NOT ACCEPTABLE IN THE LEAST. I OWN OTHER MAKES OF CARS WITH SIMILAR SYSTEMS AND HAVE NO PROBLEMS. I DID A SEARCH ON THE INTERNET AND FOUND A LOT OF OTHER PEOPLE WHO HAVE HAD THIS PROBLEM AND THEY HAVE POSTED THEIR VIDEO ON LINE DOCUMENTING THE PROBLEM. *TR

10/4/2010

IN A CAR CRASH ON JULY 6, 2011, A 2011 FORD FIESTA WAS HIT BY AN ONCOMING CAR WHILE THE FORD WAS MAKING A LEFT HAND TURN COMING OUT OF A PARKING LOT. THE SEVEN AIR BAGS SUPPOSEDLY IN THE VEHICLE, NEVER DEPLOYED. THE PASSENGERS IN THE CAR RELIED ON LAP BELTS AND SHOULDER BELTS ONLY. THE FIESTA WAS TRAVELING APPROXIMATELY 15 TO 20 MPH AND THE ONCOMING CAR, 50 MPH. THERE IS A QUESTION AS TO WHETHER AIR BAGS WERE EVEN IN THE CAR (STOLEN OR TAKEN OUT, ETC). *TR

7/28/2011

VENTILATION DUCT FALLS ONTO DRIVER'S RIGHT FOOT DURING VEHICLE OPERATION, INHIBITING THE DRIVER'S ABILITY TO CONTROL THE ACCELERATOR. *TR

12/29/2010

MAKES LOUD GRINDING SOUND AND SEEMS LIKE THE CAR IS ABOUT TO STALL WHILE DRIVING. THE CAR ALSO SEEMS TO STALL WHEN DRIVING FROM A FULL STOP. TRANSMISSION FLUID LEAKS. *TR

10/14/2011

THE NEW HEAD RESTRAINT POSITION ON THE CARS MAKE IT IMPOSSIBLE FOR MY WIFE TO DRIVE THE CAR COMFORTABLY. SHE HAS SHORT ARMS AND LEGS, WHICH REQUIRE THE SEAT TO BE FORWARD AND UPRIGHT. THE HEADREST IN THIS POSITION IS PLACES HER HEAD TIPPED DOWN TOWARD HER CHEST. AGAIN, UNCOMFORTABLE TO DRIVE. TO GET THE SEAT WHERE IT NEEDS TO BE TO DRIVE, AND HER LOOKING STRAIGHT OUT THE WINDSHIELD, THE HEADREST NEEDED TO BE REMOVED AND/OR INSTALLED BACKWARDS. THE BACKWARDS POSITION IS A SAFER OPTION. A HEADREST WITHOUT AS MUCH OF A PITCH FORWARD IS NEEDED. HER 2002 FOCUS WAS NO PROBLEM, BUT REGRETFULLY THE HEADRESTS ARE NOT INTERCHANGEABLE. *TR

9/25/2010

REAR SEAT BACKS WILL NOT LOCK IN THE UPRIGHT POSITION. THEREFORE ANY HEAVY OBJECT IN THE TRUNK WILL BECOME A PROJECTILE FORCING THE BACK SEAT DOWN AND THE PROJECTILE INTO THE BACK OR HEAD OF A FRONT SEAT DRIVER OR PASSENGER IN A SUDDEN STOP OR FRONT END COLLISION. *TR

4/30/2011

EARLY MODEL 2011 FORD FIESTA ARE NOT EQUIPPED WITH DEFEAT-ABLE TRACTION CONTROL. LATE MODEL 2011 AND ALL 2012 MODELS HAVE A MENU TO DISABLE THE FEATURE. MODERATE SNOWFALL. APPROXIMATELY 4-6 INCHES. IF VEHICLE IS STOPPED BECAUSE OF TRAFFIC, OR A STOP SIGN OR BECOMES STUCK IN THE SNOW IT IS NOT POSSIBLE TO TURN OFF THE TRACTION CONTROL FEATURE ON THE VEHICLE TO GET MOVING AGAIN OR TO GET UN-STUCK. THE TRACTION CONTROL IS SO AGGRESSIVE THAT THE WHEELS WILL LITERALLY NOT TURN IF ANY SLIP IS DETECTED. THIS FORCES THE DRIVER TO EXIT THEIR VEHICLE AND PUSH THE VEHICLE OR SHOVEL DOWN TO THE PAVEMENT, OR WAIT FOR A TOW TRUCK. EITHER WAY THE DRIVER IS EXPOSED TO TRAFFIC IN INCLEMENT WEATHER. YOU CAN SIT IN THE CAR AND HOPE NO ONE HITS YOU WHILE YOU WAIT FOR THE TOW TRUCK. OR YOU CAN GET OUT AND SHOVEL OR PUSH AND HOPE THAT NO ONE HITS YOU. I HAVE ATTEMPTED TO CONTACT FORD CUSTOMER SERVICE, WHOSE ANSWER IS THAT IT IS DEFEAT-ABLE AND THEY CITE A PAGE IN THE OWNERS MANUAL THAT DOESN'T EXIST IN THE EARLY MODEL YEAR FIESTA'S. THE DEALERSHIP ALSO ATTEMPTED TO GIVE ME THE SAME ANSWER. I HAD TO SHOW THEM THAT THE PAGE OF THE BOOK THEY WERE CITING WAS A LATER PRINTING. EXITING YOUR VEHICLE IN A SNOWSTORM OR JUST AFTER A SNOWFALL IS A VERY SERIOUS SITUATION. EVEN STAYING IN YOUR CAR BLOCKING TRAFFIC IN A SNOWSTORM OR AFTER SNOWFALL IS A SERIOUS AND DANGEROUS SITUATION TO THE GENERAL PUBLIC. FORD NEEDS TO CORRECT THIS PROBLEM FOR ALL EARLY MODEL YEAR 2011 FIESTA'S. FORD HAS ALREADY ACKNOWLEDGED AN OVERSIGHT WITHOUT SAYING IT BY PUTTING THE FEATURE IN LATTER BUILT 2011'S AND ALL 2012'S. AS THE SNOWY SEASON APPROACHES I AM FACED WITH THE SAME DANGEROUS SITUATIONS THAT I THOUGHT FORD MAY FIX ON THEIR OWN. I NEED YOUR HELP. *TR

11/6/2011

EARLY YEAR 2011 MODELS OF FORD FIESTA DO NOT HAVE THE ABILITY TO DISABLE THE ELEC. STABILITY CONTROL KNOWN AS ADVANCTRAC FOR DRIVING IN ICY CONDITIONS. WHILE DRIVING UP A HILL WITH SNOW AND/OR ICE COVER THE FRONT DRIVE TIRES STARTED TO SPIN SLIGHTLY. THE ENGINE AUTOMATICALLY REDUCED POWER IMMEDIATELY TO BOTH WHEELS UNTIL ALL FORWARD MOMENTUM CEASED. AT THIS POINT THE VEHICLE STARTED SLIDING BACKWARD DOWN THE HILL WITH NO CONTROL SINCE THERE WAS NO POWER TO THE WHEELS. THIS WAS EXTREMELY DANGEROUS AS THE HILL HAD A STEEP DROP-OFF ON ONE SIDE AND TREES ON THE OTHER. I WAS ABLE TO DRIVE OUR 2010 FORD FOCUS AND OUR 2001 CHEVROLET BLAZER UP THE SAME HILL AT THAT TIME WITH NO ISSUES OR HESITATION. A SIMILAR EVENT HAS OCCURRED ON A LEVEL ROAD WHERE THE SNOW IS DEEP AND THE VEHICLE HAS COME TO A STOP. IF BOTH TIRES START TO SPIN, POWER IS REDUCED TO THE DRIVE WHEELS AND THE VEHICLE IS EFFECTIVELY STUCK. THIS IS ESPECIALLY DANGEROUS AT SLIPPERY INTERSECTIONS. IF THE VEHICLE HAD A DISABLE FUNCTION FOR THE ADVANCTRAC, THE CAR COULD EASILY BE DRIVEN OUT OF ICY CONDITIONS SUCH AS THESE. THERE IS NO INFORMATION IN MY OWNER'S MANUAL (1ST PRINTING) ON THIS CONDITION. IN LATER MANUALS (3RD PRINTING WHICH CAN BE DOWNLOADED) FORD HAS PROVIDED A MANUAL SHUT-OFF THROUGH THE MULTIFUNCTION DISPLAY. THIS OPTION DOES NOT EXIST ON MY VEHICLE'S MULTIFUNCTION DISPLAY. EARLY 2011MY FORD FIESTAS SHOULD BE RECALLED AND UPDATED TO FIX THIS DANGEROUS CONDITION. *TR

1/16/2012

EARLY MODEL 2011 FORD FIESTA ARE NOT EQUIPPED WITH DEFEAT-ABLE TRACTION CONTROL. LATE MODEL 2011 AND ALL 2012 MODELS HAVE A MENU TO DISABLE THE FEATURE. MODERATE SNOWFALL. APPROXIMATELY 4-6 INCHES. IF VEHICLE IS STOPPED BECAUSE OF TRAFFIC, OR A STOP SIGN OR BECOMES STUCK IN THE SNOW IT IS NOT POSSIBLE TO TURN OFF THE TRACTION CONTROL FEATURE ON THE VEHICLE TO GET MOVING AGAIN OR TO GET UN-STUCK. THE TRACTION CONTROL IS SO AGGRESSIVE THAT THE WHEELS WILL LITERALLY NOT TURN IF ANY SLIP IS DETECTED. THIS FORCES THE DRIVER TO EXIT THEIR VEHICLE AND PUSH THE VEHICLE OR SHOVEL DOWN TO THE PAVEMENT, OR WAIT FOR A TOW TRUCK. EITHER WAY THE DRIVER IS EXPOSED TO TRAFFIC IN INCLEMENT WEATHER. YOU CAN SIT IN THE CAR AND HOPE NO ONE HITS YOU WHILE YOU WAIT FOR THE TOW TRUCK. OR YOU CAN GET OUT AND SHOVEL OR PUSH AND HOPE THAT NO ONE HITS YOU. I HAVE ATTEMPTED TO CONTACT FORD CUSTOMER SERVICE, WHOSE ANSWER IS THAT IT IS DEFEAT-ABLE AND THEY CITE A PAGE IN THE OWNERS MANUAL THAT DOESN'T EXIST IN THE EARLY MODEL YEAR FIESTA'S. THE DEALERSHIP ALSO ATTEMPTED TO GIVE ME THE SAME ANSWER. I HAD TO SHOW THEM THAT THE PAGE OF THE BOOK THEY WERE CITING WAS A LATER PRINTING. EXITING YOUR VEHICLE IN A SNOWSTORM OR JUST AFTER A SNOWFALL IS A VERY SERIOUS SITUATION. EVEN STAYING IN YOUR CAR BLOCKING TRAFFIC IN A SNOWSTORM OR AFTER SNOWFALL IS A SERIOUS AND DANGEROUS SITUATION TO THE GENERAL PUBLIC. FORD NEEDS TO CORRECT THIS PROBLEM FOR ALL EARLY MODEL YEAR 2011 FIESTA'S. FORD HAS ALREADY ACKNOWLEDGED AN OVERSIGHT WITHOUT SAYING IT BY PUTTING THE FEATURE IN LATTER BUILT 2011'S AND ALL 2012'S. AS THE SNOWY SEASON APPROACHES I AM FACED WITH THE SAME DANGEROUS SITUATIONS THAT I THOUGHT FORD MAY FIX ON THEIR OWN. I NEED YOUR HELP. *TR

11/6/2011

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT THE TRACTION CONTROL WOULD REMAIN ACTIVATED ERRONEOUSLY AND COULD NOT BE TURNED OFF. THE CONTACT WAS CONCERNED THAT THE FAILURE COULD POSSIBLY CAUSE A CRASH WHEN DRIVING IN INCLEMENT WEATHER. THE DEALER AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 10 AND THE CURRENT MILEAGE WAS 12,155.

2/24/2012

AT CROSSROADS FORD,PRINCE GEORGE,VIRGINIA: THIS 2011 FORD FIESTA...SERVICE ENGINE SOON LIGHT CAME ON..DEALERSHIP CHECKED CAR TSB(POWER TRAIN CENTRAL MODULE-FOR TRANSMISSION) ONLY RE-SET/RE-PROGRAMMED TRANSMISSION COMPUTER.(APRIL 25,2011. ON NOVEMBER 4,2011...I TOOK VEHICLE BACK TO MORGANTON N.C.FORD DEALERSHIP.. MY FIESTA WOULD NOT START AND AFTER 4 ATTEMPTS TO START THE CAR IT HESITATED AND STARTED IT JERKED AND SOUNDED LIKE IT WAS BADLY MISSING....WHEN DRIVEN TO DEALERSHIP THE VEHICLE SERVICE ENGINE LIGHT CAME ON...IT WOULD NOT SHIFT GEARS PROPERLY AND THE RPMS WENT TO 3000RPMS BEFORE SHIFTING INTO ANY GEAR. DEALERSHIP STATED VEHICLE DIDN'T HAVE A PROBLEM AND AGAIN RE-PROGRAMMED AND UP-DATED THE TRANSMISSION COMPUTER. I WAS VERY UPSET. IN DECEMBER 22,2011: TRANSMISSION GEARS NOT SHIFTING PROPERLY. I TOOK VEHICLE TO LOCAL MORGANTON,N.C. FORD DEALERSHIP...THEY TESTED THE PCM..IT PASSED.TESTED TCM PASSED ALL CONTROLS. THEN TRIED TO TELL ME...IT WAS ONLY A LOW-BATTERY PROBLEM...BUT HAD TO RE-SET THE TRANSMISSION COMPUTER A THIRD TIME.THEN ON FEBRUARY 25,2012...FIESTA HATCH-BACK LOCK WOULD NOT LOCK TO STAY SHUT. I PROMPTLY TOOK VEHICLE TO MORGANTON,N.C. FORD DEALERSHIP AND THE CAR IS STILL THERE TO BE REPAIRED AND A PART IS ON ORDER. TO FIX THIS LOCK. I WAS GIVEN A RENTAL VEHICLE. I INTEND TO SUE FORD MOTOR CORP VIA N.CAROLINA LEMON LAW I AM A VERY-DISSATISFIED CUSTOMER>..MY CAR IS A PIECE OF CRAP. *TR

2/27/2012

VEHICLE WAS IN A MINOR 'FENDER BENDER' DURING RUSH HOUR - STOP AND GO - TRAFFIC. AIRBAGS DID NOT DEPLOY AND DAMAGE TO THE 2011 FIESTA SES WAS FIXABLE. VERY MINIMAL DAMAGE (DENT) TO CAR IN FRONT OF MY VEHICLE. MY VEHICLE WENT FROM FIXABLE TO IGNITING AND A TOTAL LOSS. *TR

6/13/2012

GAS STICKS, BRAKES MAKE NOISE TOO STOP CAR, GAS SPEED CONTROL WIDE OPEN HARD TOO STOP CAR,BRAKES NOT WORKING WELL.......ALMOST KILLED SOMEONE!!!!!!!!!!!.....STUPID RENT A CAR FROM ENTERPRISE.... *JS

3/21/2012

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE BRAKES EMITTED A VERY LOUD NOISE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE NOISE WAS CAUSED BY DIRT AND THE BRAKES NEEDED TO BE CLEANED. THE REMEDY FAILED TO REPAIR THE PROBLEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 13,000 AND THE CURRENT MILEAGE WAS 15,000. ...UPDATED 08-03-12 *BF

6/25/2012

YOU'VE FILED A PROBLEM INCORRECTLY. THE BELOW COMPLAINT WAS FILED UNDER FIESTA, BUT IT'S CLEARLY AN F250 PICKUP THAT HAD THE PROBLEM. REPORT DATE : AUGUST 4, 2010 AT 04:22 PM SEARCH TYPE : VEHICLE YEAR : 2011 MAKE : FORD MODEL : FIESTA RESULTS : 1 | ALL RECORDS DISPLAYED MAKE : FORD MODEL : FIESTA YEAR : 2011 MANUFACTURER : FORD MOTOR COMPANY CRASH : NO FIRE : NO NUMBER OF INJURIES: 0 ODI ID NUMBER : 10344678 NUMBER OF DEATHS: 0 DATE OF FAILURE: JUNE 9, 2010 VIN : [XXX]... COMPONENT: SERVICE BRAKES, HYDRAULIC CHECK TO REQUEST RESEARCH. SUBMIT BELOW. GET SUMMARY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

8/4/2010

MY FORD FIESTA IS A GOOD AUTOMOBILE. HOWEVER THERE IS A PROBLEMATIC DESIGN FLAW IN THE BRAKE LEVER TRAVEL AND SIZE AND PLACEMENT OF THE BRAKE PEDAL. I HAVE A SIZE 12 FOOT AND THERE IS INADEQUATE SPACE FOR PROPER CLEARANCE BETWEEN THE BRAKE PEDAL AND THE ACCELERATOR. MANY TIMES MY FOOT MUST SWING COMPLETELY TO THE RIGHT AND HIT THE CENTER CONSOLE TO CLEAR THE BRAKE PEDAL IN STOP AND GO TRAFFIC TO ACCELERATE THE CAR. ALSO THE BRAKE LEVER TO THE MASTER CYLINDER HAS WAY TOO MUCH TRAVEL FOR SUCH A SMALL AUTOMOBILE. WHEN DEPRESSING THE BRAKE PEDAL IN A EMERGENCY STOP THE BRAKE PEDAL DEPRESSES PAST A POINT WHERE THE TOP OF MY SHOE TOUCHES THE ACTUAL LEVER ARM THAT THE PEDAL IS ATTACHED TO, THEREBY RESULTING IN UNPREDICTED SUDDEN INCREASE IN BRAKING. THE BRAKE PEDAL ITSELF IS TOO SMALL IN WIDTH FOR BIG FEET. I ALSO MANAGED ONE TIME WHILE BRAKING TO TOUCH THE ACCELERATOR AT THE SAME TIME. OLDER FORD CARS AND TRUCKS REQUIRED ONLY TO TAP THE BRAKE A SMALL DISTANCE BEFORE COMPLETE STOP. WHY DID THIS CHANGE? I HAVE CHECKED THE BRAKE LEVEL FLUIDS AND THEY ARE AS SPECIFIED IN THE OWNERS MANUAL. I FEEL WHEN USING THE BRAKE PEDAL IT SHOULD NOT DEPRESS PAST THE POINT OF THE ACCELERATOR PEDAL IF THEY ARE LOCATED SO CLOSE. THIS SITUATION MAKES ONE CONSCIOUS CONSTANTLY ABOUT FOOT PLACEMENT WHILE DRIVING. THIS COMPLAINT SHOULD BE E-MAILED TO THE ENGINEERING DEPARTMENT AT FORD ASAP SO THEY CAN TAKE CORRECTIVE ACTION IMMEDIATELY. I WOULD NOT WANT TO BE RESPONSIBLE FOR NOT REPORTING THIS IN THE EVENT SOMEONE WAS NOT ACKNOWLEDGED OF THIS ENGINEERING FLAW. *TR

11/15/2011

EARLY PRODUCTION MODELS OF THE 2011 FORD FIESTA SUFFER FROM THE SAME ISSUE WITH THE DOOR ACTIVATION AS THE F150'S RECALLED. \EARLY PRODUCTION FIESTAS SHOULD ALSO BE RECALLED. "BEGINNING WITH 2011 MODELS BUILT AFTER JULY 2010, DESIGN CHANGES WERE MADE TO IMPROVE THE ROBUSTNESS OF THE OUTSIDE DOOR HANDLES TO MINIMIZE THE POSSIBILITY OF THE HANDLES STARTING TO ACTIVATE IN SIDE IMPACT CRASHES" HTTP://WWW.IIHS.ORG/RATINGS/RATING.ASPX?ID=1395 *LN

2/7/2011

REFERRING TO PREVIOUS COMPLAINT #10546964, VEHICLE WAS TOWED TO A FORD DEALERSHIP FOR EXAMINATION AND REPAIR AFTER OPENING CASE # WITH FORD MOTOR COMPANY AND REFERENCING RESEARCH THAT POINTS TO A SYSTEMIC PROBLEM WITH FIESTAS. SHOP HAD VEHICLE FOR THREE DAYS AND REPORTED A REPAIR HAD BEEN COMPLETED, A COMPUTER "UPDATE." CAR WAS RETRIEVED AND AFTER 30 MILES OF DRIVING +/- SAME PROBLEM RETURNED WHEN TRANSMISSION STOPPED WORKING AND NO GEAR COULD BE FOUND. TURNING THE CAR ON AND OFF WAS NOT EASILY DONE AND ON MORE THAN ONE OCCASION THERE WAS NO RESPONSE WHEN TRYING TO START THE CAR. ON AT LEAST TWO OCCASIONS, THE PROBLEM OCCURRED ON A TWO LANE ROAD WITH NO EMERGENCY LANE SO VEHICLE WAS STOPPED ON US 321 WITH NO IMMEDIATE WAY TO MOVE IT TO A SAFE AREA. SINCE IT WAS AFTER 8:00 P.M. TRAFFIC WAS MINIMAL. WHEN THE CAR WAS STARTED FINALLY, WE WERE ABLE TO GET IT HOME BY NOT GOING OVER 30 MPH. THIS IS A DANGEROUS SITUATION THAT DOES NOT SEEM ISOLATED TO THIS ONE CAR. THIS IS THE SAME PROBLEM THAT WAS NOT DIAGNOSED WHEN THE CAR WAS IN MY POSSESSION FOR LESS THAN ONE MONTH. THE RECOMMENDED FIX, AT OVER $100, DID NOT RESULT IN ANY RESOLUTION OF THE PROBLEM. THERE APPEARS TO BE A PROBLEM WITH THE FIESTA TRANSMISSION AND THE COMMUNICATION IT RECEIVES FROM THE COMPUTER RENDERING THE VEHICLE COMPLETELY IMMOBILIZED AND UNABLE TO FUNCTION. *TR

10/16/2013

EVER SINCE I PURCHASED THIS VEHICLE THE DOORS (BOTH INSIDE AND OUTSIDE) HAVE PERIODIACALLY FAILED TO UNLOCK AFTER SHUTTING OFF THE CAR, WITHOUT HITTING THE UNLOCK BUTTON EITHER ON THE KEY OR ON THE DASH (THIS HAS OCCURED ON ALL DOORS EXCEPT THE DRIVERS SO FAR). I HAVE TAKEN IT BACK TO THE DEALER MANY TIMES AND SINCE THEY CAN'T FIND A PROBLEM THEY EITHER WON'T OR CAN'T FIX IT. THIS IS A SAFETY ISSUE BECAUSE IT IS POSSIBLE THAT THE ALL THE DOORS WILL FAIL TO UNLOCK TRAPPING PEOPLE IN THE VEHICLE. THIS IS ALSO TROUBLING BECAUSE THERE ARE NO MANUAL BUTTONS TO UNLOCK INCASE THE SYSTEM FAILS. WHETHER IT IS A WIRING PROBLEM, A PROBLEM WITH THE MASTER UNLOCKING MODULE OR LACK OF REPAIR KNOWLEDGE WITH THE DEALERSHIP I DON'T KNOW. *TT

10/26/2011

REAR PASSENGER SIDE DOOR LATCH ASSEMBLY WILL NOT LATCH WHEN DOOR IS CLOSED. *TR

9/16/2013

1) FUEL LEAKED UNTO THE GROUND UNDER THE CAR.. 2) WHILE DRIVING WHEN I REACHED 60 MPH TO FRONT END OF THE CAR STARTED SHAKING.. 3) DOOR PANEL FELL APART. *JS

4/17/2012

CLOSED REAR PASSENGER DOOR AFTER PUTTING A BAG IN THE CAR. STARTED TO BACK OUT OF PARKING SPOT WHEN DASH DISPLAY SAID "DOOR OPEN." PULLED DOOR CLOSED...SAME THING. GOT OUT. DOOR LATCH HAD COMPLETELY FAILED. I NOW HAVE DOOR BUNGIED CLOSED FOR THREE WEEKS. CONTACTED FORD AND WAS CONTACTED BY LOCAL DEALER. THAT WAS TWO WEEKS AGO. CALLED BACK ON AUG. 23, THEY KNOW NOTHING OR HAVE DONE NOTHING. MAJOR SAFETY ISSUE. CANNOT USE BACK SEAT FOR PASSENGERS AT ALL. *TR

8/23/2013

TL*THE CONTACT OWNS A 2011 FORD FIESTA. WHILE DRIVING APPROXIMATELY 20 MPH, THE POWER STEERING SUDDENLY FAILED AND MADE IT DIFFICULT TO TURN THE WHEEL. THE FAILURE OCCURRED ONCE. THE CONTACT DROVE HOME. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 68.

2/9/2011

I BOUGHT THE CAR NEW AND HAVE TAKEN IT TO TWO SEPARATE DEALERSHIPS TO CORRECT THIS ISSUE AND IT CONTINUES. INITIALLY, THE TRANSMISSION LIGHT CAME ON AND THE CAR BEGAN HAVING TROUBLE SHIFTING. AFTER THE FIRST REPAIR, THE CAR BEGAN SHAKING UNCONTROLLABLY. THE SECOND REPAIR CORRECTED THE SHAKING, BUT NOW (AT 15,755 MILES) THE CAR WILL (1) MAKE GRINDING METALLIC NOISES WHEN SHIFTING, (2) FAIL TO SHIFT ON ANY INCLINE (INSTEAD IT REVS TO APPROXIMATELY 2500 RPMS AND "STICKS" THERE), (3) JOLT FORWARD WHEN THE BRAKE IS APPLIED AS IF THE ACCELERATOR WAS PRESSED DOWN, AND (4) ROLL BACKWARDS ON HILLS AS IF IT IS A MANUAL TRANSMISSION. I UNDERSTAND THAT (4) CAN BE COMMON AMONG NEWER AUTOMATICS THAT ATTEMPT HIGHER FUEL ECONOMY. HOWEVER, NUMEROUS TIMES THE SPEED AT WHICH THE CAR ROLLS BACK HAS INCURRED A SAFETY RISK. THIS SEEMS TO BE ANOTHER INDICATION OF AN ISSUE WITH THE TRANSMISSION. *TR

11/29/2012

1) FUEL LEAKED UNTO THE GROUND UNDER THE CAR.. 2) WHILE DRIVING WHEN I REACHED 60 MPH TO FRONT END OF THE CAR STARTED SHAKING.. 3) DOOR PANEL FELL APART. *JS

4/17/2012

THE CAR STARTED SHAKING THIS IS NOT THE FIRST TIME THERE HAVE BEEN COUNTLESS OTHER PROBLEMS WITH THIS FORD PRODUCT. THERE NEEDS TO BE A RECALL ON THIS. *TR

10/29/2012

THE REAR HEAD RESTRAINTS IN THE 2011 FORD FIESTA CREATE SEVERE BLIND SPOTS OUT FROM THE REAR OF THE CAR. THESE BLIND SPOTS CAN ONLY BE MANAGED BY REMOVING OF BOTH THE LEFT AND RIGHT HEAD RESTRAINTS. THIS CREATES A SAFETY HAZARD FOR PASSENGERS WHO DO NOT KNOW, OR REPLACE THE HEAD RESTRAINTS IN A REAR COLLISION. FORD HAS ADDRESSED THIS ISSUE IN THEIR 2012 MODELS, BY USING A HEAD RESTRAINT THAT FOLDS DOWN WHEN NOT IN USE BY A PASSENGER. FORD HAS FAILED TO INCLUDE THIS UPDATE TO THE 2011 YEAR LINEUP. I LIVE IN A MAJOR URBAN AREA AND HAVE SEEN MANY OF THESE CARS DRIVING AROUND WITH EITHER NO HEAD RESTRAINTS PRESENT, OR INSTALLED INCORRECTLY. FORD IS CHARGING $300+ PER HEADREST MECHANISM. THE PART NUMBER IS <611A08 I HUMBLY REQUEST THAT THE NHTSA PLEASE LOOK INTO THIS MATTER. I WAS UNFORTUNATELY IN A HARD REAR END COLLISION LAST WINTER AND WILL ATTEST TO HOW WELL THE HEAD RESTRAINTS WORK IN CRASH CONDITIONS. THANK YOU VERY MUCH FOR YOUR TIME. *TR

8/10/2012

FILLED WINDSHIELD WIPER FLUID. ALL LEAKED OUT. TANK SPRUNG A LEAK AND NEEDED TO BE REPLACED. *TR

6/11/2013

CLOSED REAR PASSENGER DOOR AFTER PUTTING A BAG IN THE CAR. STARTED TO BACK OUT OF PARKING SPOT WHEN DASH DISPLAY SAID "DOOR OPEN." PULLED DOOR CLOSED...SAME THING. GOT OUT. DOOR LATCH HAD COMPLETELY FAILED. I NOW HAVE DOOR BUNGIED CLOSED FOR THREE WEEKS. CONTACTED FORD AND WAS CONTACTED BY LOCAL DEALER. THAT WAS TWO WEEKS AGO. CALLED BACK ON AUG. 23, THEY KNOW NOTHING OR HAVE DONE NOTHING. MAJOR SAFETY ISSUE. CANNOT USE BACK SEAT FOR PASSENGERS AT ALL. *TR

8/23/2013

PASSENGER REAR DOOR LOCK WON'T LOCK, AND DOOR FLIES OPEN. THIS HAS BEEN REPORTED ON THIS SITE BEFORE. NO HELP FROM DEALER/FORD SO FAR. THIS IS A SAFETY ISSUE AND SHOULD BE HANDLED/RESOLVED AS SUCH. *TR

6/17/2014

AIRBAG OFF LIGHT COMES ON FREQUENTLY WHEN ADULT PASSENGER IS SEATED IN 2011 FORD MUSTANG . YOUR WEB SITE DOES NOT ALLOW ME TO SELECT A FORD MUSTANG FROM THE DROP DOWN MENU SO MY APOLOGY BECAUSE YOU HAVE TO SELECT SOME SORT OR VEHICLE TO CONTINUE FILING THIS COMPLAINT. THE PASSENGER AIRBAG OFF LIGHT COMES ON AT VARIOUS STAGES OF DRIVING. MY WIFE WEIGHS 130 LBS AND IT GOES OFF WITH HER SITTING THERE. IT COMES OFF AND ON AT RANDOM TIMES FOR AS LONG AS 30 SECONDS WEATHER YOU ARE DRIVING STRAIGHT ,AROUND A CORNER , ACCELERATING OR DECELERATING. THIS PROBLEM STARTED ON MY DRIVE HOME FROM THE DEALERSHIP. I HAVE HAD THE VEHICLE IN FOR SERVICING AT MAROONE FORD OF DEL RAY BEACH, FL. TWICE. THE LAST TIME THEY KEPT THE CAR FOR 6 DAYS AND TOLD ME EVERY PART ASSOCIATED WITH THE AIRBAG SYSTEM WAS REPLACED. WHEN I DROPPED THE CAR OFF I SHOWED THEM CEL PHONE VIDEO OF MY WIFE IN THE SEAT, THE CAR MOVING, AND THE AIRBAG OFF LIGHT ILLUMINATED. THE PROBLEM IS STILL HAPPENING. THIS CAR IS A CONVERTIBLE AND I WOULD HAVE NEVER PURCHASED IT IF I WOULD HAVE KNOWN THE KIND OF JEOPARDY THAT I WAS PLACING PASSENGERS IN EVERY TIME THEY RIDE IN MY CAR. THE TROUBLE IS THAT YOU CAN BE HIT AT ANY TIME AND HAVING THE PASSENGER AIRBAG NOT WORKING AT VARIOUS STAGES OF NORMAL DRIVING IS NOT ACCEPTABLE IN THE LEAST. I OWN OTHER MAKES OF CARS WITH SIMILAR SYSTEMS AND HAVE NO PROBLEMS. I DID A SEARCH ON THE INTERNET AND FOUND A LOT OF OTHER PEOPLE WHO HAVE HAD THIS PROBLEM AND THEY HAVE POSTED THEIR VIDEO ON LINE DOCUMENTING THE PROBLEM. *TR

10/4/2010

DRIVER'S SEAT BELT LATCH HAS TROUBLE LATCHING OR DOESN'T HOLD. WILL BE REPLACING SEAT BELT LATCH THIS WEEK THROUGH DEALERSHIP. *TR

10/16/2010

TIRE BLOWOUT OF A NEW 2011 CAR, WITH LESS THEN 900 MILES ON IT. *TR

11/28/2010

TL*THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT THE ENTIRE MUFFLER EXHIBITED SEVERE RUST. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION AND THEY INFORMED HIM THAT THE RUST WAS A COMMON ISSUE. THE MANUFACTURER WAS NOTIFIED AND PROVIDE NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 25. THE VIN WAS UNAVAILABLE.

4/19/2011

COMING TO STOP YOU START TO SPEED UP WHY YOU ARE PRESSING ON BRAKES,DO TO THE FACT THAT THE BRAKE PEDAL AND GAS PEDAL ARE TO CLOSE TO EACH OTHER. *TR

7/17/2012

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT WAS DRIVING 55 MPH WHEN HE BEGAN TO SMELL GASOLINE FUMES. THE ODOR WAS SO OVERPOWERING THAT EVEN AFTER EXITING THE VEHICLE HE COULD STILL TASTE AND THE SMELL GASOLINE IN HIS HAIR AND CLOTHING. THE FAILURE RECURRED NUMEROUS TIMES AND WOULD BECOME STRONGER WITH EVERY RECURRENCE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHO REFERRED THE CONTACT TO A SECOND DEALER. THE SECOND DEALER WAS ABLE TO LOCATE AN OIL LEAK AROUND THE SEAL, WHICH WAS REPAIRED BUT THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE BUT NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5,000 AND THE CURRENT MILEAGE WAS 17,700. UPDATED 9/11/12*LJ UPDATED 9/26/12 *CN THE CONSUMER STATED THE SMELL USUALLY OCCURRED AFTER LONG 3-4 HOUR TRIPS. UPDATED 10/04/2012 *JS.....UPDATED 01/30/13 *BF THE CONSUMER STATED FORD SERVICE FOUND A BAD OIL SEAL COVERING THE ENTIRE BELL HOUSING. THE COOLING FAN WAS INOPERABLE. FORD REPLACED THE SENSOR AND ADVISED THE COOLING FAN MAY OPERATE THE SAME WAY. IF THIS DID OCCUR THE SERVICE TECH STATED HE WOULD NOT KNOW WHAT TO DO NEXT. THE ENGINE WOULD HAVE TO FREEZE UP FIRST. THE FAN CONTINUED TO BE INOPERABLE. THE CONSUMER COULD SMELL HOT STEEL UNDER THE HOOD. WHILE GOING UP A MOUNTAIN, THE MOTOR TIMING WENT OFF THEN WENT BACK UP. ALSO, WHEN IT RAINS FOR AT LEAST 3 DAYS THE MOTOR PICKS UP THE MOISTURE, THEN THERE IS A GAS SMELL. BURNING IN THE NOSE AND BURNING TASTE FOLLOWS FOR ONE NIGHT. UPDATED 2/5/2013 *JS CONSUMER REQUESTED TO HAVE ALL INFORMATION, REGARDING HIS VEHICLE DELETED FROM OUT WEBSITE. UPDATED 11/13/13

8/1/2012

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT WAS DRIVING 55 MPH WHEN HE BEGAN TO SMELL GASOLINE FUMES. THE ODOR WAS SO OVERPOWERING THAT EVEN AFTER EXITING THE VEHICLE HE COULD STILL TASTE AND THE SMELL GASOLINE IN HIS HAIR AND CLOTHING. THE FAILURE RECURRED NUMEROUS TIMES AND WOULD BECOME STRONGER WITH EVERY RECURRENCE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHO REFERRED THE CONTACT TO A SECOND DEALER. THE SECOND DEALER WAS ABLE TO LOCATE AN OIL LEAK AROUND THE SEAL, WHICH WAS REPAIRED BUT THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE BUT NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5,000 AND THE CURRENT MILEAGE WAS 17,700. UPDATED 9/11/12*LJ UPDATED 9/26/12 *CN THE CONSUMER STATED THE SMELL USUALLY OCCURRED AFTER LONG 3-4 HOUR TRIPS. UPDATED 10/04/2012 *JS.....UPDATED 01/30/13 *BF THE CONSUMER STATED FORD SERVICE FOUND A BAD OIL SEAL COVERING THE ENTIRE BELL HOUSING. THE COOLING FAN WAS INOPERABLE. FORD REPLACED THE SENSOR AND ADVISED THE COOLING FAN MAY OPERATE THE SAME WAY. IF THIS DID OCCUR THE SERVICE TECH STATED HE WOULD NOT KNOW WHAT TO DO NEXT. THE ENGINE WOULD HAVE TO FREEZE UP FIRST. THE FAN CONTINUED TO BE INOPERABLE. THE CONSUMER COULD SMELL HOT STEEL UNDER THE HOOD. WHILE GOING UP A MOUNTAIN, THE MOTOR TIMING WENT OFF THEN WENT BACK UP. ALSO, WHEN IT RAINS FOR AT LEAST 3 DAYS THE MOTOR PICKS UP THE MOISTURE, THEN THERE IS A GAS SMELL. BURNING IN THE NOSE AND BURNING TASTE FOLLOWS FOR ONE NIGHT. UPDATED 2/5/2013 *JS CONSUMER REQUESTED TO HAVE ALL INFORMATION, REGARDING HIS VEHICLE DELETED FROM OUT WEBSITE. UPDATED 11/13/13

8/1/2012

2011 FORD FIESTA. CONSUMER WRITES IN REGARDS TO HEATING AND AIR CONDITIONING SYSTEM *TGW THE CONSUMER STATED HE WOULD BECOME SICK, EXPERIENCE SHORTNESS OF BREATH AND BECOME EMOTIONAL WHEN HE USED THE AIR CONDITION OR THE HEATER. ALSO, THERE WERE TIMES WHERE THE VEHICLE WOULD NOT START AND THE BATTERY HAD TO BE REPLACED.

10/18/2012

2011 FORD FIESTA. CONSUMER WRITES IN REGARDS TO HEATING AND AIR CONDITIONING SYSTEM *TGW THE CONSUMER STATED HE WOULD BECOME SICK, EXPERIENCE SHORTNESS OF BREATH AND BECOME EMOTIONAL WHEN HE USED THE AIR CONDITION OR THE HEATER. ALSO, THERE WERE TIMES WHERE THE VEHICLE WOULD NOT START AND THE BATTERY HAD TO BE REPLACED.

10/18/2012

2011 FORD FIESTA. CONSUMER WRITES IN REGARDS TO HEATING AND AIR CONDITIONING SYSTEM *TGW THE CONSUMER STATED HE WOULD BECOME SICK, EXPERIENCE SHORTNESS OF BREATH AND BECOME EMOTIONAL WHEN HE USED THE AIR CONDITION OR THE HEATER. ALSO, THERE WERE TIMES WHERE THE VEHICLE WOULD NOT START AND THE BATTERY HAD TO BE REPLACED.

10/18/2012