2011 Ford F-250 Owner Complaints

THIS VEHICLE HAS SEVERE FRONT END WOBBLE WHICH MOSTLY OCCURS BETWEEN THE SPEEDS OF 60 - 70 MPH. THE STEERING WHEEL AND ENTIRE VEHICLE BEGINS TO VIOLENTLY WOBBLE SO MUCH THAT USUALLY THE VEHICLE HAS TO BE STOPPED ON THE SIDE OF THE ROAD TO STOP THE WOBBLE. THE DEALERSHIP SUGGESTED NEW TIRES WHICH WE REPLACED HOWEVER THE PROBLEM STILL EXISTS. THE IS A COMMON PROBLEM WE HAVE LEARNED ONLINE WITH THIS MODEL TRUCK. WE ARE VERY CONCERNED THAT THIS PROBLEM MAY CAUSE AN ACCIDENT. *TR

12/7/2011

VIOLENT FRONT END WOBBLE - DEATH WOBBLE - WHILE TRAVELING 75 MPH, ON INTERSTATE HWY, WITH MODERATE ROUGH ROAD, SEVERE FRONT-END SHAKE FROM TWO FRONT TIRES WOBBLING. MUST SLOW, QUICKLY, TO LESS THAN 30 MPH TO STOP WOBBLE. HAVE HAD A TOTAL OF THREE SIMILAR EVENTS OVER A PERIOD OF FOUR MONTHS. SEARCHED GOOGLE AND YOUTUBE FOR F250 DEATH WOBBLE. RESULTS ARE MANY PEOPLE WITH SAME PROBLEM. NO FIX OR ANSWER TO PROBLEM. VERY UNSAFE CONDITION. NEEDS NHTSA TO GET INVOLVED AND REVIEW. *TR

2/9/2012

THIS VEHICLE HAS SEVERE FRONT END WOBBLE WHICH MOSTLY OCCURS BETWEEN THE SPEEDS OF 60 - 70 MPH. THE STEERING WHEEL AND ENTIRE VEHICLE BEGINS TO VIOLENTLY WOBBLE SO MUCH THAT USUALLY THE VEHICLE HAS TO BE STOPPED ON THE SIDE OF THE ROAD TO STOP THE WOBBLE. THE DEALERSHIP SUGGESTED NEW TIRES WHICH WE REPLACED HOWEVER THE PROBLEM STILL EXISTS. THE IS A COMMON PROBLEM WE HAVE LEARNED ONLINE WITH THIS MODEL TRUCK. WE ARE VERY CONCERNED THAT THIS PROBLEM MAY CAUSE AN ACCIDENT. *TR

12/7/2011

VIOLENT FRONT END WOBBLE - DEATH WOBBLE - WHILE TRAVELING 75 MPH, ON INTERSTATE HWY, WITH MODERATE ROUGH ROAD, SEVERE FRONT-END SHAKE FROM TWO FRONT TIRES WOBBLING. MUST SLOW, QUICKLY, TO LESS THAN 30 MPH TO STOP WOBBLE. HAVE HAD A TOTAL OF THREE SIMILAR EVENTS OVER A PERIOD OF FOUR MONTHS. SEARCHED GOOGLE AND YOUTUBE FOR F250 DEATH WOBBLE. RESULTS ARE MANY PEOPLE WITH SAME PROBLEM. NO FIX OR ANSWER TO PROBLEM. VERY UNSAFE CONDITION. NEEDS NHTSA TO GET INVOLVED AND REVIEW. *TR

2/9/2012

LOUD METALLIC RAPPING SOUNDS EMANATING FROM ENGINE DURING COLD WEATHER START-UPS. UNKNOWN MECHANICAL DEFECT IN MOTOR. *TR

2/12/2013

TL* THE CONTACT OWNS A 2011 FORD F250 SD. THE CONTACT STATED THAT THERE WERE EXHAUST FUMES INSIDE THE VEHICLE AND THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS INSPECTED BY AN AUTHORIZED DEALER AND ADVISED THE CONTACT THAT THE CAUSE OF THE FAILURE WAS AN OBSTRUCTED EXHAUST GAS RECIRCULATION COOLER CORD. THE EXHAUST GAS RECIRCULATION COOLER CORD WAS REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 9,900. THE CURRENT MILEAGE WAS 19,000. ## VIN PASSED ## 2011 FORD SUPER DUTY ##

5/2/2013

2011 FORD 250 DIESEL HAS BEEN IN FOR FRONT END SERVICE(FRONT END ALIGNMENTS) AND EXCESSIVE SCALLOPING OF TIRES FOUR TIMES. TWO DEALERSHIPS HAVE EXPRESSED CONCERN OVER THE SEVERITY OF THE TIRES. THE TRUCK CONTINUES TO PULL TO THE RIGHT AND THE FRONT END HAS STARTED TO SHAKE/WOBBLE AFTER HITTING A BUMP. *TR

7/22/2012

DRIVING APPROXIMATELY 45 MPH ON A STATE HIGHWAY, MAKING A SLIGHT LEFT TURN, HIT A SMALL BUMP IN THE ROAD, AND THE STEERING WHEEL STARTED JERKING VIOLENTLY FROM LEFT TO RIGHT FROM THE 9:00 TO 3:00 POSITIONS. I COULD NOT STOP IT WITH BOTH HANDS. I HAD TO BRAKE THE VEHICLE TO ALMOST A COMPLETE STOP TO END THE JERKING. THIS HAS BEEN HAPPENING ON ALMOST A DAILY BASIS. THE VEHICLE CURRENTLY HAS 22,193 MILES ON IT. IT HAS BEEN TO THE DEALERSHIP AT LEAST 4 TIMES AND THEY HAVE BEEN CALLED NUMEROUS TIMES WITH THE PROBLEM. THEY HAVE CHECKED THE TIRE PRESSURE SEVERAL TIMES. THE FRONT END. CHANGED THE STEERING DAMPER , WHICH SLIGHTLY HELPED FOR ABOUT 500 MILES. IT IS NOW HAPPENING EVERY TIME I DRIVE THE VEHICLE AND IS GETTING WORSE. NOW ALSO HAPPENING AT LOWER SPEEDS, AROUND 30 MPH AND UP. *TR

9/9/2012

TL*THE CONTACT OWNS A 2011 FORD F-250. WHILE ATTEMPTING TO MERGE ONTO THE INTERSTATE THE VEHICLE HESITATED AND THE GEAR WOULD NOT SHIFT INTO SECOND OR THIRD GEAR CAUSING THE TRANSMISSION TO SHIFT WITH GREATER FORCE, AND THE REAR WHEELS TO LOCK. THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES FOR THE FAILURE. THE DEALERS DIAGNOSTIC TEST INDICATED THAT THE TRANSMISSION WAS SENDING INCORRECT SIGNALS. THE TRANSMISSION COMPUTER WAS REPROGRAMMED SEVERAL TIMES. THE FAILURE WAS NOT CORRECTED AND THE VEHICLE CONTINUED TO HESITATE WHILE ATTEMPTING TO SHIFT GEARS. THE MANUFACTURER FILED A REPORT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 200 AND THE CURRENT MILEAGE WAS 9,500.

4/29/2011

WHILE DRIVING DOWNHILL ON A ROAD IN NH, AT APPROXIMATELY 60 MPH, MY AUTOMATIC TRANSMISSION SUDDENLY DOWN SHIFTED FROM 6TH GEAR TO 4TH GEAR AND THEN WITHIN 2 SECONDS THEN DOWNSHIFTED TO 2ND GEAR CAUSING SUDDEN AND SWIFT REDUCTION IN SPEED. NO ENGINE WARNING LIGHTS WERE DISPLAYED. ROADS WERE DRY AND NO ONE WAS IMMEDIATELY BEHIND ME. I BROUGHT IT TO THE DEALER AND THEY SAID THEY DOWNLOADED THE MOST CURRENT PATCHES FOR MY TRANSMISSION SOFTWARE. ABOUT 2 WEEKS LATER (8/27/11) THE SAME THING HAPPENED. AGAIN, GOING DOWNHILL ABOUT 60 MPH, AUTOMATIC DOWNSHIFT FROM 6TH TO 4TH TO 2ND WITH NO WARNING. NO ENGINE WARNING LIGHTS WERE DISPLAYED THIS TIME EITHER. DEALER IS RELUCTANTLY LOOKING AT IT AGAIN, HOPEFULLY THIS WEEK. THEY WANTED TO LOOK AT IT NEXT WEEK, BUT I FEAR FOR MY SAFETY AND THE SAFETY OF MY FAMILY. THIS STRIKES ME AS AN ACCIDENT WAITING TO HAPPEN. THEY SAID THERE WERE NO BULLETINS FOR MY TRANSMISSION. THEY WANTED IT TO HAPPEN AGAIN SO I COULD BE MORE SPECIFIC ABOUT WHETHER OR NOT I WAS ACCELERATING OR NOT. I DID NOT FEEL THEY WERE TAKING IT SERIOUSLY ENOUGH, SO I HAD TO ESCALATE THE SERVICE MANAGER'S DECISION TO HAVE IT LOOKED AT MORE QUICKLY. I AM EVEN MORE RELUCTANT TO DRIVE IT IN INCLEMENT WEATHER, EVEN RAIN. *TR

9/7/2011

FUEL SYSTEM FAILED, FILTER HOUSING SPLIT OPEN BEFORE SERVICE INTERVAL, DIESEL FUEL SPRAYED OVER ENTIRE ENGINE, NO FIRE BUT IT COULD HAVE CAUGHT ON FIRE. *TR

7/23/2012

STARTED ENGINE AND PUT VEHICLE IN DRIVE. ENGINE ACCELERATED TO MAX RPMS AND VEHICLE RAN INTO A TREE APPROX. 20 FEET IN FRONT OF VEHICLE. ENGINE CONTINUED TO RUN AT WOT UNTIL I TURNED IGNITION OFF. *TR

9/1/2014

THE VEHICLE CAUGHT FIRE WHILE PARKED. THE FIRE ORIGINATED WITHIN THE ENGINE COMPARTMENT AT OR AROUND THE MASTER CYLINDER AND WIRING HARNESS AREA AS IT ENTERS THE FIREWALL. THE VEHICLE WAS COMPLETELY DESTROYED IN THE FIRE.

5/10/2011

PURCHASED 2MTH AGO. WOULD NOT START. REPLACED BATTERIES. 4 WKS LATER "PULL OVER SAFETY" ON & SHUT DOWN ON A WINDY ROAD AT 6PM. VEHICLE TOWED TO AUTO PLACE. $1500 FIX ELECTRICAL PROBLEM. 1 MTH LATER IT DOES IT AGAIN DOWN BUSY FREEWAY ALMOST CAUSING NEAR COLLISIONS. TOAD AGAIN. FIXED AND SAME AFTERNOON PULLING OUT TO STATE HIGHWAY AND SAME SIGNAL TO PULL OVER COMES ON & VEHICLE SHUTS DOWN & BACKING UP 5PM TRAFFIC BEFORE BEING TOWED AGAIN. *TR

2/19/2014

2011 FORD F-250. CONSUMER STATES SIX INCIDENTS OF SUDDEN UNEXPECTED, UNEXPLAINED HIGH ACCELERATION *TGW THE CONSUMER STATED TWO OF THE SIX INCIDENTS WERE AT A VERY HIGH RPM AND SO FORCEFUL, THAT IT NEARLY PROPELLED THE VEHICLE INTO OTHER VEHICLES. *JB

4/12/2011

2011 FORD F250 CREWCAB FX4 6.7L DIESEL ENGINE. SOMETIMES YOU PUSH ON THE GAS AND NOTHING HAPPENS AND IT TAKES A FEW SECONDS AND IT KICKS IN AND GOES. TOWING A FIFTH WHEEL THRU A STOP SIGN WITH A 18 WHEELER BEARIG DOWN ON YOU SUCKS. ALMOST DIDN'T MAKE IT OUT OF THE WAY. THIS HAPPEN TWICE IN ONE DAY. THE DEALER HEARD NOISE FROM MY FUEL PUMP SO THE THEY CHANGED THE FUEL FILTERS AND I HAD A RECALL FOR SOME COMPUTER UPGRADE DATA THINGY. I ONLY HAVE 24K MILES AND THIS HAS HAPPENED A FEW OTHER TIMES WITHOUT A LOAD ON IT (TOWING OR NOT). DID I JUST SPEND $61,000 ON A DEATH TRAP?? AT THE DIESEL STOP.COM WEBSITE, THERE ARE MANY OTHER PEOPLE WITH THIS SAME PROBLEM. I HAVE TAKEN MY VEHICLE IN TO A DEALER AND THEY SAY "CAN NOT DUPLICATE" BUT THIS HAPPENS EVERY NOW AND THEN. ONE PERSON ON THAT FORUM WAS ABLE TO TAKE A FORD MECHANIC DRIVING WITH HIM AND WAS ABLE TO DUPLICATE THE PROBLEM BUT LATER THE MECHANIC SAID NOTHING WAS WRONG. SOUNDS LIKE A COVER UP TO ME. WHAT SHOULD I DO?? JUST KEEP TAKING MY TRUCK IN TO THE DEALER? *TR

3/6/2013

DRIVING EAST BOUND ON THE 91 FREEWAY IN THE DIAMOND LANE I DROVE OVER A ROADWAY IMPERFECTION. AS SOON AS I HIT IT WITH MY LEFT FRONT TIRE THE VEHICLE MADE A VIOLENT MOTION TO THE LEFT ALMOST CAUSING ME TO STRIKE THE CENTER DIVIDER. THIS HAPPENED SEVERAL OTHER TIMES BEFORE I RETURNED THE VEHICLE TO THE DEALER TO HAVE IT CHECKED (12/16/2010). BY THIS TIME, STRIKING AN IMPERFECTION WITH EITHER FRONT TIRE CAUSED THE VEHICLE TO MOVE LATERALLY, LEFT OR RIGHT. AFTER SEVERAL VISITS TO THE FORD DEALER WITHOUT REMEDY, A FORD ENGINEER WAS SUMMONED FOR A TEST DRIVE. WE DROVE THE VEHICLE TO A SPOT I CONSISTENTLY HAVE THE PROBLEM AND IT VIOLENTLY PULLED TO THE LEFT WHEN THE FRONT LEFT TIRE HIT THE SPOT (TRANSITION ROAD: 405 FREEWAY TO THE NORTHBOUND 710 FREEWAY). BOTH THE ENGINEER AND THE SERVICE MANAGER WERE IN THE VEHICLE AT THAT TIME AND BOTH FELT WHAT I WAS COMPLAINING ABOUT. LATER THAT SAME DAY I WAS LOOKING AT A FORD FUSION WITH MY SON AND THE FORD ENGINEER DROVE INTO THE LOT IN A NEW FORD SUPER DUTY 4X4 THAT HE HAD DRIVEN TO THAT SAME LOCATION. HE TOLD ME AND MY SON THAT THE NEW VEHICLE DID THE SAME THING AND HE WOULD REPORT BACK TO FORD SO THAT THEY COULD DO SOMETHING ABOUT IT. I WAS LATER CONTACTED BY THE FORD MANAGER AND TOLD THAT MY PROBLEM WAS WITHIN FORDS TOLERANCE FOR THE VEHICLE. HE ALSO TOLD ME I COULD PROBABLY GO OVER TO THE FOUR WHEEL DRIVE PARTS STORE AND PURCHASE SOMETHING THAT MIGHT HELP WITH THE PROBLEM. I CONTINUE TO HAVE THIS PROBLEM BUT IT APPEARS TO BE GETTING WORSE. EVEN MY FRIENDS WHO DRIVE WITH ME COMPLAIN ABOUT THIS ISSUE TELLING ME I NEED TO DO SOMETHING ABOUT IT. THIS PAST WEEK I CONTACTED FORD AGAIN VIA THEIR FIX-IT HOT LINE AND SPOKE WITH ONE OF THEIR REPRESENTATIVES WHO LOOKED INTO MY COMPLAINT (HE SPOKE WITH THE FORD MANAGER AND FORD ENGINEER). TODAY HE ADVISED ME THE PROBLEM WAS NORMAL FOR THE VEHICLE. ANYONE ELSE COMPLAINING? *TR

1/27/2014

PULLING MY FIFTH WHEEL TRAILER UP A HILL AT 50MPH THE ENGINE JUST SHUT DOWN VERY ABRUPTLY. NO ALARMS OR LIGHTS THAT I SAW. AFTER LETTING IT SIT FOR A MINUTE OR SO, PUT IT IN PARK AND IT RESTARTED, OIL TEMP AT 240, TRANS: TEMP AT 201. FIRST TIME THIS HAS HAPPENED. A LITTLE OVER 50,000 MILES.

7/4/2016

MY 2011 F250 SUPER DUTY HAS SHOOK SINCE THE FIRST TIME I HAD IT AT HIGHWAY SPEEDS. AT SPEEDS BETWEEN 60-75MPH IT SHAKES TO THE POINT WHERE ITS UNCOMFORTABLE TO DRIVE. THE PASSENGER SEAT SHAKES, SOMETIMES WORSE THAN OTHERS. NO MATTER WHAT THE DEALER DOES TO THE WHEELS IT DOES NOT CHANGE. THEY HAVE ROTATED, REBALANCED, SWAPPED WITH ANOTHER NEW TRUCK, CHECKED ALIGNMENT AND NO CHANGE. *JS

6/7/2012

CONTINENT 27565R18 TIRE HAD TREAD SEPARATION BUT STAYED ON TIRE ACTING LIKE A WHIP THAT CAUSED $5000.00 DAMAGE TO MY TRUCK BED SIDE. *TR

10/1/2014

TL* THE CONTACT OWNS A 2011 FORD F250 EQUIPPED WITH CONTINENTAL CONTITRAC TIRES, SIZE: LT267565R18. THE CONTACT WAS DRIVING APPROXIMATELY 70 MPH WHEN HE FELT A VIBRATION COMING FROM THE FRONT PASSENGER TIRE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE A TECHNICIAN ADVISED THAT THE FRONT PASSENGER TIRE HAD A BLISTER AND NEEDED TO BE REPLACED. THREE WEEKS LATER, THE CONTACT EXPERIENCED THE SAME FAILURE WITH THE FRONT DRIVER SIDE TIRE, WHICH WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE FOR THE VEHICLE AND TIRES WAS 27,000 AND THE CURRENT MILEAGE WAS 30,000.

12/3/2012

TL* THE CONTACT OWNS A 2011 FORD F250. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE PASSENGER SIDE FRONT TIRE TREAD DETACHED FROM THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000. *TR

7/19/2013

TL* THE CONTACT OWNS A 2011 FORD F-250 DIESEL SD. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER FOR INSPECTION. THE DEALER REPLACED THE EGT 14 SENSOR AND A CODE WAS RESET. THE MANUFACTURER WAS NOT NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 29,000.

9/24/2013

TRUCK SHUT DOWN INSTANTLY. AFTER STOP SAFELY MESSAGE. LEAVING TRUCK STRANDED IN BUSY INTERSECTION. NO TIME TO PULL OVER SAFELY. REPLACED SENSOR. FORD CLAIMS FIRE SAFETY.AND BLAMES EPA. THINK SOFTWARE WOULD DISMISS UNLIKELY TEMP FLUCTUATIONS . NEEDS TO GO INTO LIMP MODE. NOT STRAND DRIVERS IN HEAVY TRAFFIC.FOR PART FAILURE. *TR

2/15/2014

TL* THE CONTACT OWNS A 2011 FORD F-250 DIESEL SD. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER FOR INSPECTION. THE DEALER REPLACED THE EGT 14 SENSOR AND A CODE WAS RESET. THE MANUFACTURER WAS NOT NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 29,000.

9/24/2013

TRUCK SHUT DOWN INSTANTLY. AFTER STOP SAFELY MESSAGE. LEAVING TRUCK STRANDED IN BUSY INTERSECTION. NO TIME TO PULL OVER SAFELY. REPLACED SENSOR. FORD CLAIMS FIRE SAFETY.AND BLAMES EPA. THINK SOFTWARE WOULD DISMISS UNLIKELY TEMP FLUCTUATIONS . NEEDS TO GO INTO LIMP MODE. NOT STRAND DRIVERS IN HEAVY TRAFFIC.FOR PART FAILURE. *TR

2/15/2014

PURCHASED 2MTH AGO. WOULD NOT START. REPLACED BATTERIES. 4 WKS LATER "PULL OVER SAFETY" ON & SHUT DOWN ON A WINDY ROAD AT 6PM. VEHICLE TOWED TO AUTO PLACE. $1500 FIX ELECTRICAL PROBLEM. 1 MTH LATER IT DOES IT AGAIN DOWN BUSY FREEWAY ALMOST CAUSING NEAR COLLISIONS. TOAD AGAIN. FIXED AND SAME AFTERNOON PULLING OUT TO STATE HIGHWAY AND SAME SIGNAL TO PULL OVER COMES ON & VEHICLE SHUTS DOWN & BACKING UP 5PM TRAFFIC BEFORE BEING TOWED AGAIN. *TR

2/19/2014

WHEN U TURN ON PASSENGER SIDE AIR BAG THE RADIO DOES NOT WORK WHEN U TURN IT OFF THE TRACTION CONTROL LIGHT COMES ON AND ABS SYSTEM WARNING LIGHT COMES ON , THE BLUE TOOTH STOPPED WORKING ALL TOGETHER NO MATTER WHICH POSITION AIR PASS AIR BAG SWITCH IS IN. *TR

3/30/2015

TL* THE CONTACT OWNS A 2011 FORD F-250. WHILE DRIVING APPROXIMATELY 50 MPH, THE BRAKES FAILED AND THE BRAKE PEDAL TRAVELED TO THE FLOOR WHEN FULLY APPLIED. AS A RESULT, THE CONTACT CRASHED INTO A BRIDGE ABUTMENT. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.

8/25/2014

REAR BRAKE LINE (STEEL) RUPTURED RESULTING IN COMPLETE LOSS OF BRAKES AT ALL FOUR WHEELS. THE BRAKE LINE WAS ROUTED TO CLOSE TO THE GAS TANK RESULTING IN THE LINE RUBBING ON THE GAS TANK. OVERTIME, THE COATING ON THE LINE FAILED AND THEN THE EXPOSED BARE METAL RUSTED. WHEN THE METAL BECAME TO THIN, THE PRESSURE IN THE LINE RUPTURED THE BRAKE LINE AT THE THIN/RUSTED LOCATION. ALL BRAKE FLUID LEAKED OUT AND THE BRAKES NO LONGER WORKED. THE VEHICLE WAS IN MOTION WHEN THE BRAKES FAILED ON A CITY STREET. IF THE VEHICLE HAD BEEN ASSEMBLED SO THAT THE BRAKE LINES COULD NOT CONTACT THE GAS TANK, THIS FAILURE WOULD HAVE BEEN PREVENTED.

5/28/2019

TL* THE CONTACT OWNS A 2011 FORD F-250. THE CONTACT STATED THAT THE VEHICLE WAS STARTED AND SAT IDLE FOR TEN MINUTES WHEN HE HEARD A LOUD EXPLOSION. THE CONTACT THEN DISCOVERED THAT THE REAR WINDOW GLASS HAD FALLEN FROM THE VEHICLE AND SHATTERED. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER TOOK PICTURES OF THE SHATTERED GLASS AND SENT THEM TO THE MANUFACTURER. APPROXIMATELY TWO WEEKS LATER, HE WAS ADVISED THAT THEY WOULD COVER A PERCENTAGE OF THE REPAIRS TO THE REAR WINDOW. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 8,100. THE VIN WAS UNAVAILABLE.

1/15/2013

STEERING COLUMN CONTROL MODULE SCCM (FORD P/N 3F944) PLASTIC BODY BROKE, ALLOWING THE "MULTIFUNCTION SWITCH" (FORD P/N 13K359) TO SEPARATE FROM ITS ELECTRICAL CONNECTOR AND BECOME INOPERABLE. THE SCCM PLASTIC BODY IS QUITE FLIMSY AND THE PLASTIC IS BRITTLE - INSTEAD OF JUST BREAKING, IT SHATTERED LIKE GLASS. THIS FAILURE OCCURRED AT NIGHT DURING A RAINSTORM 3-4-16. HAD JUST EXITED ONTO AN URBAN ARTERIAL FROM A FREEWAY. INSTANTLY THE WIPERS, TURN SIGNALS, AND HIGH BEAM BECAME INOPERABLE. VERY DANGEROUS DRIVING HOME (1 MILE FROM THE EVENT). NEXT DAY I WAS AMAZED AT HOW EXTENSIVELY THE PLASTIC SHATTERED, HAVING NO RECALL OF TREATING IT HARSHLY - JUST USING THE DEVICE IN THE NORMAL FASHION.

3/5/2016

THE VEHICLE CAUGHT FIRE WHILE PARKED. THE FIRE ORIGINATED WITHIN THE ENGINE COMPARTMENT AT OR AROUND THE MASTER CYLINDER AND WIRING HARNESS AREA AS IT ENTERS THE FIREWALL. THE VEHICLE WAS COMPLETELY DESTROYED IN THE FIRE.

5/10/2011

STARTED ENGINE AND PUT VEHICLE IN DRIVE. ENGINE ACCELERATED TO MAX RPMS AND VEHICLE RAN INTO A TREE APPROX. 20 FEET IN FRONT OF VEHICLE. ENGINE CONTINUED TO RUN AT WOT UNTIL I TURNED IGNITION OFF. *TR

9/1/2014

THE DEF TANK CONTINUES TO THROW A CHECK ENGINE LIGHT WARNING. ACCORDING TO THE DEALER FORD KNOWS ABOUT THE PROBLEM AND THERE IS NO CURRENT FIX TO THE ISSUE. MY DEF TANK WAS REPLACED WITH A UNIT OFF ANOTHER VEHICLE ON THE LOT AND WAS TOLD THAT I COULD BE LEFT STRANDED IF THE LIGHT CONTINUES TO STAY ON. SAN TAN FORD HAD NO FIX FOR THE PROBLEM UNTIL FORD RELEASE A FIX AND ACCORDING TO THE SERVICE MANAGER THERE ARE 120 PEOPLE WAITING FOR TANKS. HOW CAN FORD CONTINUE TO SELL THESE F250'S IF THE DEF TANKS ARE NOT WORKING AND LEAVE THE VEHICLE OUT OF WORKING ORDER. THIS IS A SERIOUS SAFETY ISSUE IF THE VEHICLE DISABLES ITSELF AT ANYTIME DUE TO THIS PROBLEM! THERE NEEDS TO BE SOME PRESSURE PUT ON FORD TO GET THESE VEHICLES IN WORKING ORDER AND PEOPLE SHOULD BE MADE AWARE OF THIS PROBLEM IF THEY ARE SPENDING OVER $50,000 ON A NEW VEHICLE THAT MAY AT ANYTIME STOP WORKING WITH NO FIX AVAILABLE. NEED TO RECALL ASAP, PEOPLE ALL OVER THE FORUMS ARE COMPLAINING OF THE ISSUE AND REMOVING THESE POLLUTION EQUIPMENT TO HAVE THEIR VEHICLES WORKING CORRECTLY. NOT GOOD BUSINESS FORD! *KB

9/19/2011

WHILE TRAVELING AT HIGHWAY SPEEDS ON THE INTERSTATE THE ENGINE BEGAN TO RAPIDLY LOOSE POWER. THE WARNING LIGHT SHOWED "REDUCING POWER". THE TRUCK QUICKLY LOST POWER BUT I WAS ABLE TO MOVE IT FROM THE TRAVEL LANES AS THE ENGINE COMPLETELY SHUT DOWN AND I LOST POWER STEERING AND POWER BRAKE FUNCTIONS. THE TRUCK WAS TOWED TO A AUTHORIZED FORD DEALER WHERE IT WAS DETERMINED THAT DUE TO "CONTAMINATION" IN THE FUEL SUPPLY THE FUEL REGULATOR STUCK OPEN AND THE ENGINE SHUT DOWN TO PREVENT FURTHER DAMAGE. UPON VISUAL INSPECTION BY ME AT THE DEALERSHIP I EXAMINED THE METAL PORTION OF THE FUEL REGULATOR WHICH HAD RUST LIKE CORROSION ON IT DUE TO MOISTURE IN THE FUEL. FORD'S POSITION IS THAT THE MOISTURE IN THE DIESEL FUEL IS "CONTAMINATION" AND THEREFORE CAUSED THE PROBLEM. THE SYSTEM HAS TWO IN LINE FILTERS ONE OF WHICH IS SPECIFICALLY DESIGNED TO SEPARATE WATER FROM THE FUEL BECAUSE DIESEL FUEL HAS A CERTAIN MOISTURE CONTENT IN IT. FORD WILL NOT WARRANTY THE REPAIR AND IS RECOMMENDING A COMPLETE REPLACEMENT OF THE FUEL SYSTEM OR THE REMAINING WARRANTY WILL BE VOIDED. THE REPAIR IS ESTIMATED TO BE IN THE $10,000 TO $12,000 RANGE. MY UNDERSTANDING IS THAT FORD(AS WELL AS OTHER AUTOMAKERS THAT USE THE BOSCH FUEL SYSTEMS) HAS MANY COMPLAINTS RELATED TO FRAGILITY OF THIS DIESEL FUEL SYSTEM AND THAT IT WAS RECOMMENDED TO ME TO FILE A COMPLAINT WITH THE NHTSA. I AM ABLE TO PROVIDE MORE SPECIFIC DETAILS AS REQUIRED. PLEASE CONTACT ME WITH ANY QUESTIONS. *TR

6/4/2013

MY 2011 F250 SUPER DUTY HAS SHOOK SINCE THE FIRST TIME I HAD IT AT HIGHWAY SPEEDS. AT SPEEDS BETWEEN 60-75MPH IT SHAKES TO THE POINT WHERE ITS UNCOMFORTABLE TO DRIVE. THE PASSENGER SEAT SHAKES, SOMETIMES WORSE THAN OTHERS. NO MATTER WHAT THE DEALER DOES TO THE WHEELS IT DOES NOT CHANGE. THEY HAVE ROTATED, REBALANCED, SWAPPED WITH ANOTHER NEW TRUCK, CHECKED ALIGNMENT AND NO CHANGE. *JS

6/7/2012

TL* THE CONTACT OWNS A 2011 FORD F250. THE CONTACT STATED THAT THE HEADLIGHTS WERE TOO DIM AND THE ROADWAY AHEAD OF THE VEHICLE WAS HARD TO SEE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE HEADLIGHTS NEEDED TO BE ADJUSTED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THERE WAS NOTHING WRONG WITH THE HEADLIGHTS. THE FAILURE MILEAGE WAS 14000. UPDATED 09/26/12*LJ THE CONSUMER STATED THE VEHICLE WAS TAKEN TO THE REPAIR SHOP THREE TIMES FOR THAT SAME PROBLEM. UPDATED 09/27/12

8/23/2012

OUR FIRST F150 ECOBOOST PURCHASED IN JULY 2011 WAS TAKEN BY FORD AS A LEMON. THE REPLACEMENT TRUCK PROVIDED IN NOVEMBER 2011 HAS THE SAME ISSUES. WHILE DRIVING IN RAIN ON A FREEWAY OUR V6 ECOBOOST F150 TRUCK ENGINE STARTS TO SHUDDER, SHAKE AND THEN RAPIDLY LOSE POWER WHILE DRIVING AT HIGHWAY SPEEDS. THEN THE ENGINE COMPLETELY SHUTS DOWN WHEN ACCELERATING. OUR VEHICLE BARELY MADE IT TO THE SIDE OF THE ROAD WHERE IT STOPPED RUNNING. AFTER LETTING IT SIT FOR A FEW MINUTES THE ENGINE WAS RESTARTED. ALTHOUGH THE ENGINE WORKED THE TRUCK CONTINUED TO SHUDDER AND SHAKE WITH LIMITED ABILITY TO ACCELERATE FOR THE REMAINDER OF THE 3 HOUR DRIVE. OVER A PERIOD OF MANY MONTHS THE PROBLEM RECURRED MANY TIMES, ALMOST ALWAYS WHEN DRIVING IN THE RAIN. THE PROBLEM WAS EVEN WORSE WHILE DRIVING IN THE RAIN AND TOWING A BOAT TRAILER. THE PROBLEM IS ESPECIALLY HORRIFIC WHEN TOWING A TRAILER AND DRIVING IN THE MOUNTAINS IN THE RAIN. THE PROBLEM ALSO OCCURS NO MATTER THEN WEATHER WHEN DRIVING THROUGH THE MOUNTAINS OF KENTUCKY, TENNESSEE AND NORTHERN GEORGIA. THE TRUCK IS TOTALLY UNDEPENDABLE. ALTHOUGH THE TRUCK HAS BEEN IN THE DEALERSHIP FOR REPAIRS THE PROBLEM IS NOT FIXED! ON TOP OF THE LOSS OF POWER, A LIFE THREATENING SITUATION WHEN DRIVING IN TRAFFIC ON ANY ROAD ESPECIALLY A FREEWAY, THE MILES PER GALLON HAS NEVER BEEN HIGHER THAN 18MPG WHEN DRIVING ON A FREEWAY AT 55MPH (CONFIRMED BY A FORD MECHANIC) SIGNIFICANTLY BELOW THE PRODUCT ADVERTISEMENT BY FORD. TO DATE AFTER MULTIPLE TIMES IN THE FORD DEALERSHIP REPAIR SHOP THE PROBLEM HAS NOT BEEN FIXED. *TR

5/31/2013

THE DRIVER'S SEAT BELT NO LONGER FUNCTIONS. THE SEAT BELT CAN NOT BE BUCKLED. WHEN THE METAL BELT TONGUE IS INSERTED INTO THE BUCKLE, IT WILL NOT LATCH. THE LATCH SEEMS TO BE JAMMED. OUR FAMILY OWNS FOUR SIMILAR MODEL FORD SUPER DUTIES AND THIS PROBLEM HAS OCCURRED ON TWO OTHER OF THE TRUCKS' SEAT BELTS. THIS IS A SERIOUS SAFELY ISSUE AND APPEARS TO BE A VEHICLE DEFECT. WE HAVE NOTIFIED FORD MOTOR COMPANY AND THEY SAID NO RECALL EXISTS SO WERE NOT WILLING TO ASSIST IN CORRECTING THE ISSUE. THE NEEDS TO BE ADDRESSED IMMEDIATELY. *TR

7/15/2013

TL* THE CONTACT OWNS A 2011 FORD F-250. WHILE DRIVING 70 MPH, THE VEHICLE VIBRATED EXCESSIVELY AND DID NOT CEASE UNTIL THE VEHICLE WAS BROUGHT TO A COMPLETE STOP. THE DEALER STATED THAT THE VEHICLE WAS BUILT WITH ONE STABILIZER, BUT SHOULD HAVE BEEN BUILT WITH TWO. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 50,000.

9/18/2014

WHEN U TURN ON PASSENGER SIDE AIR BAG THE RADIO DOES NOT WORK WHEN U TURN IT OFF THE TRACTION CONTROL LIGHT COMES ON AND ABS SYSTEM WARNING LIGHT COMES ON , THE BLUE TOOTH STOPPED WORKING ALL TOGETHER NO MATTER WHICH POSITION AIR PASS AIR BAG SWITCH IS IN. *TR

3/30/2015

TL* THE CONTACT OWNS A 2011 FORD F-250. THE CONTACT STATED THAT THE FRONT WINDSHIELD WIPERS OPERATED INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

5/14/2015

TL* THE CONTACT OWNS A 2011 FORD F-250. WHILE DRIVING OVER 60 MPH, THE VEHICLE SHOOK AND THE STEERING WHEEL LOCKED. WHILE THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE SHOOK UNCONTROLLABLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (KOONS SILVER SPRING FORD, 3111 AUTOMOBILE BLVD, SILVER SPRING, MD 20904 (301) 890-6100) WHERE IT WAS DIAGNOSED THAT THE BALL JOINT, BRAKE PADS, AND STABILIZER BAR NEEDED TO BE REPLACED. ALSO, FLUID WAS LEAKING ON THE SHOCKS AND THE STRUT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURES RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 58,100.

5/30/2017

TL* THE CONTACT OWNS A 2011 FORD F-250. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE LOST POWER AND THE INSTRUMENT PANEL INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO LONE STAR FORD (8477 NORTH FWY, HOUSTON, TX 77037) WHERE IT WAS DIAGNOSED THAT THE HIGH INJECTION FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE. THE FAILURE MILEAGE WAS 84,615. THE VIN WAS NOT AVAILABLE.

12/28/2017

TL* THE CONTACT OWNS A 2011 FORD F-250. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE INTERMITTENTLY LOST POWER AND SHUT DOWN. THE TRACTION CONTROL AND TRACTION SENSOR INDICATORS ILLUMINATED. THE VEHICLE WAS RESTARTED, BUT THE FAILURE RECURRED. THE DEALER WAS NOT CALLED AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 220,000. THE VIN WAS NOT PROVIDED.

3/23/2018

TL* THE CONTACT OWNS A 2011 FORD F-250. THE CONTACT STATED THAT THE RUBBER BUSHINGS IN THE CAB MOUNT WERE CORRODED AND DETERIORATED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS CONFIRMED THAT THE CAB MOUNTS WERE FAILING. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 85,384.

7/19/2018

TL* THE CONTACT OWNS A 2011 FORD F-250. THE CONTACT EXPERIENCED AN UNKNOWN FAILURE RELATED TO THE FUEL INJECTION. THE VEHICLE WAS TOWED TO WILLOWBROOK FORD (7301 KINGERY HWY, WILLOWBROOK, IL 60527) WHERE IT WAS DIAGNOSED THAT THE FUEL INJECTION HOLD DOWN BRACKET FRACTURED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000. THE VIN WAS NOT PROVIDED. *TT THE CONSUMER STATED ONE BRACKET UNDER EXTENDED WARRANTY WAS FIXED BUT NOT THE REST. VIN PROVIDED. UPDATED 12/13/18*JB

8/7/2018