2017 Ford F-250 Owner Complaints

EXCESSIVE WHEEL BOUNCE.

10/18/2017

FRONT TIRES BEGIN TO "WOBBLE & SHAKE" VIOLENTLY OF SPEEDS ABOVE 60 MPH.

1/19/2018

EXCESSIVE WHEEL BOUNCE.

10/18/2017

FRONT TIRES BEGIN TO "WOBBLE & SHAKE" VIOLENTLY OF SPEEDS ABOVE 60 MPH.

1/19/2018

THE DRIVER'S DOOR WOULD NOT CLOSE/LATCH. TEMP. WAS LOW 20'S THIS MORNING AND WHEN I TRIED TO CLOSE THE DRIVER'S DOOR IT WOULD NOT LATCH. I HAD TO SLAMMED THE DOOR 10 OR 12 TIMES BEFORE THE DOOR WOULD LATCH CLOSE. THIS IS SIMILAR TO THE PROBLEMS THE F-150 HAS BEEN HAVING.

11/30/2017

APRIL 2, 2018. I OWN A FORD F250 SUPER DUTY PLATINUM WITH 4753 MILES ON IT, PURCHASED NOV 2017. THIS WEEK WAS THE 1ST TIME I TOWED MY TRAVEL TRAILER (GVW 7800LB) AND ON THREE (3) DIFFERENT OCCASIONS THE TAIL POPPED OPEN BY IT SELF. ALL THREE OCCASIONS I WAS TURNING AT SLOW SPEEDS AND WAS TRAVELING ON FLAT PAVEMENT. THE RESULT OF THE UNINTENTIONAL OPENINGS WAS DAMAGE TO THE TAILGATE WHEN THE TAILGATE HIT THE TRAILER STANCHION WHILE TURNING.

4/3/2018

CROSS TRAFFIC SYSTEM FAILURE BLIND SPOT SYSTEM FAILURE AIR BAG DISPLAY FAILURE TURN SIGNAL CADENCE A/C FAILURE INTERMEDIARY POWER WINDOW FAILURE MIRROR DEPLOYMENT FAILURE A/C CANNOT MAKE CHANGES FUEL MPG MAJOR DROP

8/3/2017

I PURCHASED MY 2017 FORD F 250 SUPER DUTY 4X4 IN SEPTEMBER OF 2017. I FIRST NOTICED AN ISSUE WITH THE SUSPENSION WHEN HITTING A BUMP IN THE ROAD AT 60 MPH AND ALMOST LOST CONTROL OF THE TRUCK. LUCKILY I WAS ABLE TO SLOW DOWN AND REGAIN CONTROL. I BEGIN TO DO SOME RESEARCH AND LEARN OF THE DEATH WOBBLE THAT FORD IS AWARE OF, I WILL NOW TAKE MY VEHICLE IN TO HAVE THE SUSPENSION CHECKED. SECONDLY, I HAVE BEEN HAVING ISSUE'S WITH MY SYNC3 SYSTEM, BLUETOOTH, CLIMATE CONTROL, EASY ENTRY AND EXIT FOR THE DRIVERS SEAT AND THE APPLE CAR PLAY FEATURE. AFTER TAKING MY VEHICLE TO THE SHOP, I WAS TOLD THE SYNC3 SYSTEM, A COUPLE MODULES AND THE CHASSIS HARNESS WAS REPLACED TO CORRECT THE ISSUE'S. I HAVE TAKEN MY TRUCK TO FORD THREE TIME FOR THE SYNC3 MALFUNCTION AND WAS TOLD NOT TO USE THE BLUETOOTH STREAMING WITH APPLE PRODUCTS, WHICH DOESN'T MAKE SENSE IF IT'S SUPPOSE TO WORK. I HAVE CONTACT FORD FOR A BUY BACK AND THE ANSWER OF COURSE WAS "NO" I HAVE TO TAKE IT TO THE SHOP A FEW MORE TIMES FOR THE SAME REPAIR AND IT HAS ALREADY BEEN IN THE SHOP MORE FOR THE SYNC3 ISSUE THAN ANY OTHER ISSUE'S. HOPEFULLY FORD FIGURES OUT THERE ISSUE'S AND OFFER GREATER CUSTOMER SUPPORT FOR A NOT SO CHEAP VEHICLE.

3/19/2018

THE MANUFACTURER HAS DESIGNED A TRAILER HITCH THAT MAKES IT IMPOSSIBLE TO USE SAFETY CHAINS WITH. YOU CAN NOT ADEQUATELY ATTACH THE HOOKS LEADING THE POSSIBILITY OF A RUNAWAY TRAILER. THE FORD SUPERDUTY TRUCKS BOAST OF THEIR ABILITY TO PULL WELL OVER 10,000 POUNDS BUT THEIR ENGINEERS DID NOT PROVIDE A WAY TO FASTEN SAFETY CHAINS.

4/5/2018

MY FORD F250 HAS A SEVERE "WOBBLE" WHEN HITTING BUMPS IN THE ROAD. THE TRUCK BEGINS TO SHAKE VIOLENTLY AND DOES NOT STOP UNTIL SLOWING TO ABOUT 35 MPH. THE FIRST TIME I WAS TRAVELING AT ONLY 45 MPH AND AFTER THAT IT HAPPENED AT GREATER SPPEEDS UP TO 70 MPH. AT TIMES, I THOUGHT I WAS GOING TO LOSE CONTROL OF THE TRUCK. IT HAPPENED BETWEEN 15-20 ON MY TRIP BACK TO TEXAS. I TOOK MY TRUCK TO FORD AND THEY ARE THE ONES WHO DESCRIBED IT AS A WOBBLE. I HAVE SINCE LEARNED THAT I AM NOT ALONE WITH THIS DEFECT, I LEARNED THIS HAS BEEN HAPPENING SINCE AT LEAST 2011 AND FORD WILL NOT CORRECT THIS AS A WARRANTY PROBLEM EVEN IF YOU'RE VEHICLE IS UNDER WARRANTY. I WAS TOLD MY FRONT END WAS OUT OF ALIGNMENT TO WHICH I REPLIED " IF IT IS, IT'S BECAUSE OF THE WOBBLE", AND OF COURSE THE MECHANIC SAID THAT WAS NOT POSSIBLE, BUT HE WAS NEVER IN THE TRUCK WHEN IT "WOBBLED". I THEN WAS TOLD ABOUT ANOTHER CORRECTION, BUT THE REPAIRS WOULD NOT BE COVERED. SO THE ONLY WAY TO CORRECT THE "WOBBLE" IS TO ADD STEERING/STABILIZER SHOCKS TO THE FRONT END AND PAY FOR IT OUT OF POCKET EVEN THOUGH IT IS A PROBLEM THAT FORD KNOWS ALL ABOUT. I CONTACTED FORD CUSTOMER SERVICE AND THEY WERE ABSOLUTELY NO HELP TELLING ME "AFTER MARKET PARTS", ARE NOT COVERED UNDER WARRANTY EVEN IF THAT IS WHAT IT TAKES TO REPAIR THE OBVIOUS DEFECT OF THE FORD F250. I HAD NO WAY OF KNOWING THAT FORD WAS ADDING PARTS TO THE VEHICLE, RATHER I THOUGHT THEY WERE MAKING REPAIRS TO THE EXISTING VEHICLE. SO, IT IS OBVIOUS FORD KNOWS THERE IS A PROBLEM AND HOW TO CORRECT THE PROBLEM BUT THEY REFUSE TO TAKE OF THEIR VEHICLES OR THEIR CUSTOMER SAFETY. I BELIEVE THIS IS A SAFETY ISSUE AS IT WOULD BE EASY TO LOSE CONTROL OF THE VEHICLE. I AM ASKING YOU TO PLEASE LOOK INTO THIS PROBLEM BEFORE IT TURNS DEADLY, AND IT WILL TURN DEADLY.

10/17/2018

EXCESSIVE WHEEL BOUNCE.

10/18/2017

I TOOK THE TRUCK TO THE DEALER AFTER I NOTICED THE TPMS WAS MALFUNCTIONING AFTER ABOUT 4,000 MILES AND 3 MONTHS OF OPERATION. THE TPMS ORIGINALLY SHOWED A DRAMATIC FAULT IN ONE TIRE, BUT LATER SHOWED FAULTS IN THREE. THE READINGS CHANGED CONTINUALLY FROM TIRE TO TIRE AND SOMETIMES WERE AS LOW AS 40 PSI IN SOME TIRES. THE DEALER REPLACED 1 SENSOR BUT COULD NOT GET THE TPMS TO CALIBRATE. I RETURNED THE NEXT DAY AFTER THE DEALER OBTAINED TWO MORE NEW SENSORS. AFTER THE TWO NEW SENSORS WERE INSTALLED IN TRUCK WHEELS, THE TPMS STILL WOULD NOT CALIBRATE. THE DEALER INSTALLED A NEW SENSOR IN THE REMAINING WHEEL AND WAS THEN ABLE TO CALIBRATE THE TPMS. THE DEALER BELIEVES THAT ALL FOUR SENSORS FAILED AFTER APPROXIMATELY 4000 MILES AND THREE MONTHS. THE DEALER SAID THAT ALL FOUR TIRES HAD "MOISTURE" INSIDE WHEN THEY INSTALLED NEW SENSORS AND ASKED ME IF I HAD USED A PERSONAL AIR COMPRESSOR TO ADD AIR PRIOR TO THE FAILURES. I RESPONDED THAT I HAD NOT DONE ANYTHING TO THE AIR PRESSURE BEFORE THE FIRST FAILURE AND ONLY CHECKED ALL FOUR TIRES FOR AIR PRESSURE AFTER THE SYSTEM SHOWED A PROBLEM. WHEN CHECKING ALL FOUR TIRES AFTER THE FAILURE I MAY HAVE ADDED A POUND OR TWO TO EACH TO BRING ALL UP TO THE RECOMMENDED PRESSURE. I HAVE SINCE CHECKED MY COMPRESSOR AND IT DID NOT EXPEL ANY WATER AFTER DRAINING. I HAVE NOT YET RECEIVED THE FINAL SERVICE REPORT FROM THE DEALER, AS AFTER 4 HOURS OF WAITING FOR RESOLUTION, I WAS IN A HURRY TO GET HOME. OBVIOUSLY, ALL IS COVERED UNDER WARRANTY.

12/15/2017

TRAILER BRAKE CONTROLLER THE FACTORY TRAILER BRAKE CONTROLLER IS NOT WORKING PROPERLY WHEN A TRAILER WITH ELECTRIC SERVICE BRAKES IS PROPERLY CONNECTED TO THE TRUCK. THE CONTROLLER HAS ABOUT A 30 SECOND DELAY AND DOES NOT PUSH ENOUGH ELECTRICITY TO THE TRAILER BRAKES TO ENGAGE THEM FULLY. THIS RESULTS IN LONGER STOPPING DISTANCE FOR THE TRUCK AND TRAILER COMBINATION, POSSIBLE BRAKE FAILURE FOR THE TRUCK DUE TO OVERLOADING OF THE BRAKES WHICH, COULD RESULT IN AN ACCIDENT. I HAVE HAD MY TRAILER BRAKES CHECKED BY A PROFESSIONAL. THEY ARE PERFORMING AS THEY ARE DESIGNED TO. I HAVE CONTACTED MY FORD DEALER AND HE ASSURES ME THAT MY FACTORY CONTROLLER IS WORKING AS IT SHOULD. I DO NOT BELIEVE THEM. I STILL HAVE A TRAILER THAT IS NOT GETTING ENOUGH ELECTRICITY TO APPLY THE BRAKES.

7/8/2017

I JUST PURCHASED A NEW 2017 VEHICLE FROM TOM MASANO AND THEY HAVE BEEN HOUNDING ME TO COME BACK TO THEM FOR A RECALL AND THEY ARE 2 HRS AWAY FROM WHERE I LIVE. I JUST HAD A NEW BABY AND THIS IS A HUGE LOGISTICAL ISSUE WITH WORKING TOO NOW. PLUS DRIVING THE NEW VEHICLE DOWN THERE WOULD BE ADDITIONAL WEAR AND TEAR ON THE TRUCK, EVEN IF THEY OFFERED TO DRIVE IT DOWN THERE. I DID SOME FURTHER RESEARCH AS IT DID NOT MAKE SENSE TO ME AS TO WHY I WAS BEING TOLD I HAD TO BRING IN A VEHICLE TO THEIR DEALERSHIP AND I DISCOVERED THAT TOM MASANO FORD IS IN VIOLATION OF THE MOTOR VEHICLE SAFETY ACT ENFORCED BY THE NATIONAL HIGHWAY AND TRAFFIC SAFETY ADMINISTRATION (NHTSA). THE DEALERSHIP CAN BE SUBJECT TO FINES BY THE NHTSA FOR SELLING VEHICLES WITHOUT PROPERLY FIXING RECALLS, LIKE THIS ONE THAT WAS RELEASED ON APRIL 1ST PRIOR TO WHEN WE BOUGHT THE VEHICLE (PURCHASED IN JULY). OUR FAMILY HAS BEEN AT RISK FOR WEEKS. IT ALSO SOUNDS LIKE THEY ARE TRYING TO COVER IT UP BY NOT "MARKING THE VEHICLE AS SOLD IN FORD'S INVENTORY" UNTIL THIS PROBLEM HAS BEEN CORRECTED- WHICH THEY STATED WILL PREVENT ME FROM GETTING IT SERVICED LOCALLY. I AM ASSUMING THEY HAVEN'T MARKED IT OUT OF INVENTORY YET BECAUSE THEY DON'T GET IN TROUBLE LEGALLY OR WITH FORD- AS I AM SURE THIS IS NOT ONE OF THEIR BEST PRACTICES AND THEY WOULD BE ALARMED TO KNOW THIS IS OCCURRING. I HAVE THIS DOCUMENTED IN VOICEMAILS AND EMAILS THEM TELLING ME I HAVE TO GO TO THEM ONLY TO GET THIS TAKEN CARE OF. I FINALLY CALLED A LOCAL DEALER MYSELF TO PROPERLY HAVE THE ISSUE TAKEN CARE OF, BUT THEY DELAYED THIS WITH BAD INFORMATION FOR OVER A WEEK. THE RECALL WAS FOR THE TRUCK ROLLING WHILE IN PARK.

7/27/2017

CROSS TRAFFIC SYSTEM FAILURE BLIND SPOT SYSTEM FAILURE AIR BAG DISPLAY FAILURE TURN SIGNAL CADENCE A/C FAILURE INTERMEDIARY POWER WINDOW FAILURE MIRROR DEPLOYMENT FAILURE A/C CANNOT MAKE CHANGES FUEL MPG MAJOR DROP

8/3/2017

DIESEL FUEL SPRAYING OUT CONTINUOUSLY WHILE DRIVING - FUEL FILTER HOUSING CRACK DETECTED. HAD TO PARK AND THEN PUT IN SHOP - DEALERSHIP CONFIRMED FUEL FILTER HOUSING WAS CRACKED. PLANET FORD IN SPRING, TX IS THE DEALERSHIP.

11/1/2018

WHILE DRIVING ABOUT 30 MPH ON MOUNTAIN ROAD AT CADE'S COVE TN. THE ENGINE SHUT OFF , NO INDICATION BEFORE HAND. ALL SMALL ICON SHOWED ON DASH INCLUDING BATTERY. JUST MADE IT TO THE OTHER SIDE OF ROAD PULL OFF AREA OR OTHER WISE I WOULD HAVE BEEN IN CENTER OF ROAD. NO POWER STEERING. TURNER KEY OFF AND WAITED ABOUT 1 MINUTE. TURNED KEY ON AND ENGINE STARTED UP. WAS ABLE TO RETURN TO OUR CAMPGROUND. THIS COULD HAVE BEEN A VERY SERIOUS SAFETY / ACCIDENT AS THIS MOUNTAIN ROAD IS VERY NARROW AND MANY TURNS GOING BACK TO GATLINBURG TN. FROM CADE'S COVE.

11/26/2018

AT HIGHWAY SPEEDS WHEN VEHICLES COMES ACROSS CHATTER IN ROUGH ROADS OR AT BRIDGES VEHICLES STEERING VIOLENTLY SHAKES. VEHICLE IS DIFFICULT TO CONTROL. TO REGAIN CONTROL BY LIGHTLY HITTING THE BRAKE TO REDUCE SPEED TO ABOUT 20 MILES PER HOUR SO VEHICLE STOPS SHAKING. I COULD TAKE A VIDEO OF IT IF YOU LIKE JUST CONTACT ME.

12/6/2018

MOTORCRAFT FL-2051-S OIL FILTERS ARE LEAKING DO TO IMPROPER MANUFACTURE, CAN CAUSE THE ENGINE TO LOSE ALL OIL. I HAVE HAD 2 FILTERS AND BOTH LEAK. THEY LEAK AROUND THE ROLLED TOP OF THE CAN. I HAVE MORE THAN ONE PICTURE. THIS IS ON THE 6.7 DIESEL ENGINE

4/22/2017

MY TRUCK HAS 40000 MILES ON IT I GOT A CHECK ENGINE LIGHT TOOK IT INTO THE DEALER SHIP AND THEY TELL MY 100000 MILE WARRANTY DOES NOT COVER THE SENSOR THAT IS GIVING A FAULT AND I GOTTA PAY 890.00 OUT OF POCKET TO FIX IT. I WAS TOLD ALL ENGINE COMPONENTS ARE UNDER WARRANTY FOR 100K ON THE TRUCK

4/17/2018

I CONTINUE TO HAVE ISSUES WITH THE TAILGATE OPENING ON ITS OWN. TODAY IT CAME DOWN SOMETIME WHILE I WAS TRAVELING DOWN THE INTERSTATE TO WORK. I WILL EVENTUALLY LOOSE SOMETHING OUT OF THE BACK, AND I HAVE A COVER ON THE BED, SO I CANNOT SEE WHEN THE TAILGATE IS DOWN. MY TRUCK DOES NOT FALL IN THE TIME FRAME FORD HAS ON THEIR TSB SO I THE DEALERSHIP CANNOT ADDRESS THE PROBLEM. MAY TRUCK WAS AN AUGUST BUILD AND THE TSB FOR THE PROBLEM ONLY COVERS TRUCKS BUILT UP TO JULY

1/14/2019

TL* THE CONTACT OWNS A 2017 FORD F-250. WHILE THE VEHICLE WAS REVERSING AND TOWING A 26 FOOT TRAILER, THE TAILGATE DROPPED DOWN AND CRASHED ONTO A TOOL BOX. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO FIVE STAR FORD (3800 HIGHWAY 78, SNELLVILLE, GA 30039, (678) 384-4242) WHERE IT WAS DETERMINED THAT THE VEHICLE WAS NOT COVERED UNDER A WARRANTY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: [XXX]. A DECISION ON REPAIRING THE VEHICLE WAS PENDING. THE FAILURE MILEAGE WAS 75,000. *BF INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

1/22/2019

CROSS TRAFFIC SYSTEM FAILURE BLIND SPOT SYSTEM FAILURE AIR BAG DISPLAY FAILURE TURN SIGNAL CADENCE A/C FAILURE INTERMEDIARY POWER WINDOW FAILURE MIRROR DEPLOYMENT FAILURE A/C CANNOT MAKE CHANGES FUEL MPG MAJOR DROP

8/3/2017

A VAN LOST CONTROL IN HEAVY RAIN MERGING ONTO A VERY BUSY INTERSTATE AND CROSSED 2 LANES OF TRAFFIC BEFORE ENTERING MY 3RD LANE. IT WAS PERPENDICULAR TO MY VEHICLE AS I STRUCK IT IN THE CENTER OF THE DRIVER'S SIDE AT APPROXIMATELY 65 MPH. MY DRIVER'S STEERING WHEEL AIRBAG DID NOT DEPLOY AT ALL. THERE WAS EXTENSIVE DAMAGE TO BOTH VEHICLES. I THEN SPUN AROUND AND SLID SIDEWAYS STRIKING A GUARDRAIL IN MY DRIVER'S DOOR WHICH CAUSED ME TO ROLL ON THE GUARDRAIL FOR APPROX 112 FT. BEFORE COMING TO REST ON MY WHEELS. THE SIDE CURTAIN AIRBAGS DEPLOYED BUT THE STEERING WHEEL NEVER DID. THE TRUCK SUSTAINED EXTENSIVE DAMAGE BEING A TOTAL LOSS.

5/20/2018

FORD SENT NOTICE OF RECALL, BUT HAS NO SOLUTION AS OF THIS DATE OR A TARGET TIMEFRAME FOR RESOLUTION.

11/2/2017

LED HEADLIGHT ADJUSTMENT SCREW DOES NOT WORK. WHEN ADJUSTING THE HEADLIGHTS BECAUSE THEY ARE SHINING TOO HIGH. THE HEADLIGHT ADJUSTMENT SCREW TURNS BUT THE HEADLIGHTS DO NOT ADJUST UP AND DOWN. THE HEADLIGHT ARE TOO HIGH AND BLINDING OTHER DRIVERS AND THERE IS NO WAY TO ADJUST THEM. CONTACTED THE DEALER AND MANUFACTURER AND THEY WILL NOT WARRANTY THE PROBLEM.

1/4/2018

MY TRUCK HAS 40000 MILES ON IT I GOT A CHECK ENGINE LIGHT TOOK IT INTO THE DEALER SHIP AND THEY TELL MY 100000 MILE WARRANTY DOES NOT COVER THE SENSOR THAT IS GIVING A FAULT AND I GOTTA PAY 890.00 OUT OF POCKET TO FIX IT. I WAS TOLD ALL ENGINE COMPONENTS ARE UNDER WARRANTY FOR 100K ON THE TRUCK

4/17/2018

THE PANORAMIC SUNROOF OF MY FORD F-250 CRACKED OVER THE ENTIRE SUNROOF WHILE PARKED FOR 2 WEEKS WITHOUT MOVING. NO HAIL OR OTHER NATURAL DISASTER HAPPENED. THERE IS NO IMPACT DAMAGE TO THE OUTER GLASS.

8/29/2018

TL* THE CONTACT OWNS A 2017 FORD F-250. WHEN THE CONTACT ATTEMPTED TO CLOSE THE FRONT DRIVER SIDE DOOR FROM OUTSIDE THE VEHICLE, THE DOOR WOULD NOT CLOSE. WHEN THE CONTACT ATTEMPTED TO CLOSE THE DOOR FROM INSIDE THE VEHICLE, THE DOOR WOULD NOT CLOSE OR LATCH PROPERLY. THE CONTACT HAD TO MAKE A FEW ATTEMPTS BEFORE THE DOOR WOULD LATCH. IN ADDITION, "DOOR AJAR" ILLUMINATED ON THE INSTRUMENT PANEL ONCE THE DOOR WAS CLOSED. THE CONTACT CALLED STUCKEY FORD (500 BROAD ST, HOLLIDAYSBURG, PA 16648, (844) 200-3673) AND AN APPOINTMENT WAS MADE TO DIAGNOSE THE VEHICLE. THE DEALER STATED OVER THE PHONE THAT THE DOOR LOCKING MECHANISM MAY BE FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 31,000. *TT*JB *TR

11/28/2018

TL* THE CONTACT OWNS A 2017 FORD F-250. THE CONTACT STATED THAT THE TAILGATE OPENED ON ITS OWN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO QUIRK FORD (540 SOUTHERN ARTERY, QUINCY, MA 02169, (617) 770-0070) AND THE TAILGATE HINGES WERE GREASED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 15,500.

3/12/2019