2023 Ford F-150 Owner Complaints

Took delivery of a new 2023 Ford F-150 on 2/18/2023. Upon inspection once at home I discovered excessive Rust/Oxidation in the underbody area. Specifically, there was excessive rust and oxidation in the following areas: Rear Differential, Rear Axle Casings, Rear Axle Hubs, and portions of the front Frame Rails. This amount of rust/oxidation should not exist in a new vehicle and has the potential to lead to a driving performance/braking incident/accident that could damage the truck and or injure vehicle passengers. Research indicates Ford Motor Company has known about these issues for a couple of years. Furthermore, after contacting Ford, I received a boilerplate email stating that they would look into this problem without indicating whether or not they would issue a Recall or CSP (Customer Service Program) to remediate this problem. This is without question a safety issue and should be investigated by NHTSA. Pictures of the affected areas and a copy of the email from Ford area attached to this filing.

3/30/2023

Battery is bad. Drove truck 4600 miles without issue, went to start truck and battery was dead. Needed to jump start truck, drove for 30 minutes, parked it and measured 12.2V. Charged truck overnight, measured 12.6V. Drove to work 30 minutes, parked 10 hours, drove home 30 minutes, measure battery at 11.08V. I could not start the vehicle and get out of the area I was in.

6/5/2023

Battery is bad. Drove truck 4600 miles without issue, went to start truck and battery was dead. Needed to jump start truck, drove for 30 minutes, parked it and measured 12.2V. Charged truck overnight, measured 12.6V. Drove to work 30 minutes, parked 10 hours, drove home 30 minutes, measure battery at 11.08V. I could not start the vehicle and get out of the area I was in.

6/5/2023

My truck features the B&O speakers and initially I heard a very loud pop on the passenger side of the vehicle. Radio and CarPlay was playing but no sound was coming from the speakers. Then an extremely loud static noise vibrated the entire truck through the speakers at full volume. I had family in the car and it scared everyone. Pulled over and shut the car off and the static persisted until the electronics fully shut off. Went back in the truck and turned it on and the static continued. On the 3rd try 5 minutes later the static finally stopped and everything worked “normal”.

6/23/2023

My truck features the B&O speakers and initially I heard a very loud pop on the passenger side of the vehicle. Radio and CarPlay was playing but no sound was coming from the speakers. Then an extremely loud static noise vibrated the entire truck through the speakers at full volume. I had family in the car and it scared everyone. Pulled over and shut the car off and the static persisted until the electronics fully shut off. Went back in the truck and turned it on and the static continued. On the 3rd try 5 minutes later the static finally stopped and everything worked “normal”.

6/23/2023

Excessively loud speaker sound on B&O unleashed

7/12/2023

While driving at approximately 45 mph my parking brake warning light and message on the instrument panel cluster came on, on several occasions. I also recently experienced an unintended activation of the electric parking brake while driving.

8/1/2023

The contact rented a 2023 Ford F-150. The contact stated that while driving at 70 MPH, the brake pedal was depressed but the vehicle failed to slow down as needed. The contact stated that multiple unknown warning lights were illuminated. The vehicle was taken to a dealer, but the failure could not be duplicated. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 300.

9/12/2023

Battery is bad. Drove truck 4600 miles without issue, went to start truck and battery was dead. Needed to jump start truck, drove for 30 minutes, parked it and measured 12.2V. Charged truck overnight, measured 12.6V. Drove to work 30 minutes, parked 10 hours, drove home 30 minutes, measure battery at 11.08V. I could not start the vehicle and get out of the area I was in.

6/5/2023

Ac lines freezing.

9/23/2023

The morning of September 28th, weather conditions ranging from mist to torrential downpour. Between Glasgow, KY and Glendale, KY. Wipers were set between intermittent and fast, depending on conditions. On (5) occasions (it may have been six), when the wipers were changed from an intermittent position to fast, the wipers would malfunction. The wipers were in high speed. The wipers were about 1/4 way up from the rest position during the cycle and they STOPPED. The pause lasted between 0.5 and 2 seconds (my estimate). Then the wipers would go to full advance position and return to the home position in normal speed. Once the wipers passed the home position and started the next wipe cycle, they resumed high speed motion.

9/28/2023

Issue #1: Rain Sensing Wiper function is completely inoperable. Wipers must be operated manually. Issue #2: Blinker stalk becomes stuck in off and on positions. This malfunction has put myself and others at risk because the vehicle, at times, is unable to inform others on the road of the appropriate vehicle lane change. This risk has become heightened in periods of warm weather, where the stalk becomes "more stuck" than usual. The dealership has replicated the issue and attempted to resolve several times; after several months of waiting for a solution from Ford and recent near-misses on highway trips, I have decided to escalate with Ford as well as with NHTSA. The vehicle has no warning lights nor signals warning any user that an error with the blinker stalk may occur while driving. Issue #3: Left side blind side monitor false readings when there is no vehicle on driver side blind side. Dealer unable to verify. False positives desensitize driver to true positives, therefore, this is an added risk.

12/8/2023

Both front IWE’s are in question. When it’s cold out like below 32 degrees, I driving and hear a grinding noise. Sounds like a bearing type noise when they are stuck engage and one free spinning. The dealer told me if I hear noise again to engage/press 4high. The noise went away but not fixed.

12/16/2023

Truck will randomly start making rumble strip or like you have knobby tires noise from front end. You can put it in 4 high and back 2wd an it goes away.this has happened at different speed and differs temp.

12/18/2023

On [XXX] as I was going in reverse the car started to accelerate out of control, I pumped the breaks and it increased speed, I then tried to power down truck and that did not work. My vehicle ended up going in ditch backwards and I hit a mailbox and ditch. Earlier in the week when I went to go from reverse to forward it felt like it was locked and then it would engage. I do not feel this is safe and will not ride the vehicle as I think there is something wrong mechanically with the truck. Police report will be uploaded in 1-2 days. My email address us [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

1/26/2024

Vehicle accelerates at low speeds when applying brake. It has happened 3 times in the past 6 months. Dealer was contacted and said no reports of this issue were on file. Most recent incident resulted in a minor collision.

2/6/2024

Tire monitoring system malfunctions after 30ish minutes of driving. Seems the issue is interference from the on board power generator referred to by ford as “pro power onboard”. After the tire monitoring system turns on, immediately turning off the pro power generator the tire monitoring system returns to normal. After researching this issue it’s very common and has been on going through multiple years with no fix.

11/9/2023

EIWE (Electronic Integrated Wheel End) failure or malfunction. Ford has multiple Field Service Engineers aware of the issue with no fix found. Multiple vehicles not only at one dealership but across the country have confirmed issues. Ford Customer Relations is aware and has an open case with me and many other owners. As requested for Ford case manager, the vehicle is currently going back for a third time to the dealership for something "they can't currently fix".

12/9/2023

Panoramic sunroof panel exploded while driving the vehicle. The sunroof was closed with shade extended. Less than 2 months new. No debris/ collision or object came in contact with the vehicle.No other vehicles were within either side of the road. The glass panel shattered completely with a very loud explosion noise , raining glass into the truck and onto myself(driver). There were no warning or reason or symptoms prior to the event. I drove the truck to the Ford dealership for a warranty repair after the explosion they ‘inspected’ and reported Ford would not cover this because the glass shattered. Dealer and manufacture are avoiding responsibility for my safety. Truck is at dealer.

4/19/2023

1. Issue number one parking brake engages on and applies the brakes while the vehicle is moving. I had this issue happened to me at least three times; luckily I was not going very fast when it happened. Additionally, Parking brake light will come on at random times. (is not Auto Hold) 2. Multi-functions switch that controls turning signal gets stuck in the up or down position after engaging the switch to change lanes. When attempting to flip the turning signal to off the switch will get stuck and will only go back to off or neutral position after forcing the switch up or down. Additionally, when forcing the turning switch to the off position, it causes the high beams to turn on. 3. Pre-collision assist warning will come on at random times while driving. I have had this happen to me almost daily when I'm driving into work in the morning.

9/21/2023

1. Issue number one parking brake engages on and applies the brakes while the vehicle is moving. I had this issue happened to me at least three times; luckily I was not going very fast when it happened. Additionally, Parking brake light will come on at random times. (is not Auto Hold) 2. Multi-functions switch that controls turning signal gets stuck in the up or down position after engaging the switch to change lanes. When attempting to flip the turning signal to off the switch will get stuck and will only go back to off or neutral position after forcing the switch up or down. Additionally, when forcing the turning switch to the off position, it causes the high beams to turn on. 3. Pre-collision assist warning will come on at random times while driving. I have had this happen to me almost daily when I'm driving into work in the morning.

9/21/2023

Bought brand new truck in December 2023. Immediately the Air/AC/Heat would intermittingly malfunction resulting in inability to defrost windshield. This resulted in hindering the drivers visibility, automatic emergency braking, front camera visibility, and other safety features. If the AC/Heat malfunctions at a time of need for defrosting/defogging the windshield, it will put anyone in the vicinity of the moving vehicle at risk. Truck was taken into the dealership during this malfunctioning period 3 different times over 2 or 3 months. The first time a service technician diagnosed a failed module, module was replaced but did not fix the issue. The second time, the service manager and shop supervisor diagnosed a failed temp senser inside the HVAC system. Senser was reading below freezing levels, supervisor took a picture of the reading to show the electrical tech. This would cause the HVAC system to give incorrect readings to other components. After further diagnosing from the dealerships master electrical tech during the second time, tech deemed it to need an update and recalibration. Update & recalibration was completed but did not fix the issue. during the third time, the Ford Engineer, shop supervisor and master electrical tech inspected the truck and BELIEVED replacing HVAC would fix issue. It is unknown if issues were diagnosed to be failing or if it a guess. HVAC has not been replaced due to no known acknowledgement from Ford into this issue. They will replace HVAC with the exact SAME part. After discussing with other Ford owners, the same issue occurs in 2023 Ford Expedition. Multiple videos were taking over this 2–3 month timeframe, before and after multiple attempts by dealership attempting to fix the issue. Vehicle has not been inspected by police, insurance reps, or others. Warning lamps/messages displayed "Front Camera Low Visibility Clean Screen" during period of malfunctioning.

3/6/2024

The contact owns a 2023 Ford F-150. The contact stated while driving 30-36 MPH, he noticed that a vehicle had stopped in the middle of the roadway. The contact depressed the brake pedal to avoid crashing into the other vehicle, but the brake pedal went down to the floorboard, and the vehicle failed to respond. There was no warning light illuminated. The contact swerved off the road and ended up in a ditch. The contact turned off the vehicle however, the vehicle failed to restart when pressing the PUSH to START button and depressing the brake pedal, due to the brake failure. The vehicle was towed to the dealer to be diagnosed. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure and informed the contact that they could not assist without a diagnostic test report from the dealer. The failure mileage was approximately 10,020.

7/24/2023

The contact owns a 2023 Ford F-150. The contact stated that while her husband was reversing down the driveway, the vehicle suddenly accelerated independently. Upon depressing the brake pedal, the brake pedal went to the floorboard and failed to bring the vehicle to a complete stop. As a result of the failure, the driver lost control of the vehicle, coming to a complete stop after striking a tree. The vehicle continued to accelerate, requiring the driver to turn off the engine. The air bags did not deploy. The blank warning light was illuminated. A Police report was not filed, and no injuries were reported. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 251.

3/13/2024

Both front IWE’s are in question. When it’s cold out like below 32 degrees, I driving and hear a grinding noise. Sounds like a bearing type noise when they are stuck engage and one free spinning. The dealer told me if I hear noise again to engage/press 4high. The noise went away but not fixed.

12/16/2023

IWE issues in 2WD mode, experiencing random vibration from the front end, particularly when cold 32 degrees and below. Vibration wont stop until you pull over and stop vehicle. Sounds like hitting rumble strips. It is an intermittent problem. It has happened so far 3 times since ownership. Once in Decemeber, February, and March with each time 2 miles away from my home and the temps being 32 degrees and below. There are numerous reports on this problem with the 2023 F150 on the f-150 forum page. Some users have tagged ford as they posted their frustration over this annoying problem. You pay so much for these vehicles only to be left with additional problems and the company not doing anything for you to remedy the issue. These vehicles are are mortgages anymore.

4/10/2024

When I use the cruise control and set it at a speed, it will maintain that set speed for a period of time and then the set speed will randomly jump up 10 to 20 miles an hour and reset the speed faster. So if I set it at 70 miles an hour. It jumps up to 80 or 85 and once even jumped up to 90 mph. The first time I told this to a Service person they told me that’s normal. The car went in and supposedly they fixed it, but it is still doing it.

6/16/2024

When driving my truck using adaptive speed control. Vehicle reacts as it should to speed limit signs until it sees any sign with the number 80 on it, e.g.- state hwy. 80. As soon as it reads the number 80 it immediately accelerates to 80 mph. This happens no matter what speed zone you are in. I called Ford motor company and they referred me to my local dealership. The dealership said they were aware of the problem because one of their managers had the same issue with his vehicle. They told me that the Ford tech. told him to shut it off if that happens. I don't believe this is a viable fix because you never know when it is going to happen. This will happen anytime it sees the number 80 whether you are in a 25 mph zone, a 55 mph or any speed zone. This is a very dangerous situation for both occupants and pedestrians. I just got off an hour long phone call with Ford vehicle technology assist and they insist I find my own solution by going to local dealerships. I know for sure this condition affects at least two but more than likely thousands of vehicles. Please look in to this before somebody gets killed. I can tell Ford is not going to.

7/10/2024

Panoramic sunroof panel exploded while driving the vehicle. The sunroof was closed with shade extended. Less than 2 months new. No debris/ collision or object came in contact with the vehicle.No other vehicles were within either side of the road. The glass panel shattered completely with a very loud explosion noise , raining glass into the truck and onto myself(driver). There were no warning or reason or symptoms prior to the event. I drove the truck to the Ford dealership for a warranty repair after the explosion they ‘inspected’ and reported Ford would not cover this because the glass shattered. Dealer and manufacture are avoiding responsibility for my safety. Truck is at dealer.

4/19/2023

The sunroof of the vehicle spontaneously shattered. At 65mph Glass rained down on myself (driver) and my occupants. Nothing impacted the roof of the vehicle. The sunroof just exploded, causing a loud bang, and prompting me to break quickly. Sharp shards of glass went all over the vehicle focused on the backseat.

12/9/2023

When selecting the TOWING option on the dash cluster, the dash shuts off to a black screen and restarts while driving. This prevents seeing the speed and other dash information. The truck also sends warning to phone after dash shut off that power steering, ABS, seatbelt control, and airbag control is malfunctioning. Took to dealer and they were able to reproduce the issue. The replaced dash but did not fix. They escalated the issue to Ford who said they are working on it back in October. Still no fix.

2/5/2024

When selecting the tow menu on the display if you select trailer tpms or try to use the down button to scroll the instrument cluster will blank out and reboot while you are driving. You loose the entire cluster so you cannot see speed or anything.

2/19/2024

While driving at approximately 45 mph my parking brake warning light and message on the instrument panel cluster came on, on several occasions. I also recently experienced an unintended activation of the electric parking brake while driving.

8/1/2023

Bought brand new truck in December 2023. Immediately the Air/AC/Heat would intermittingly malfunction resulting in inability to defrost windshield. This resulted in hindering the drivers visibility, automatic emergency braking, front camera visibility, and other safety features. If the AC/Heat malfunctions at a time of need for defrosting/defogging the windshield, it will put anyone in the vicinity of the moving vehicle at risk. Truck was taken into the dealership during this malfunctioning period 3 different times over 2 or 3 months. The first time a service technician diagnosed a failed module, module was replaced but did not fix the issue. The second time, the service manager and shop supervisor diagnosed a failed temp senser inside the HVAC system. Senser was reading below freezing levels, supervisor took a picture of the reading to show the electrical tech. This would cause the HVAC system to give incorrect readings to other components. After further diagnosing from the dealerships master electrical tech during the second time, tech deemed it to need an update and recalibration. Update & recalibration was completed but did not fix the issue. during the third time, the Ford Engineer, shop supervisor and master electrical tech inspected the truck and BELIEVED replacing HVAC would fix issue. It is unknown if issues were diagnosed to be failing or if it a guess. HVAC has not been replaced due to no known acknowledgement from Ford into this issue. They will replace HVAC with the exact SAME part. After discussing with other Ford owners, the same issue occurs in 2023 Ford Expedition. Multiple videos were taking over this 2–3 month timeframe, before and after multiple attempts by dealership attempting to fix the issue. Vehicle has not been inspected by police, insurance reps, or others. Warning lamps/messages displayed "Front Camera Low Visibility Clean Screen" during period of malfunctioning.

3/6/2024

The contact owns a 2023 Ford F-150. The contact received notification of NHTSA Campaign Number: 23V509000 (Parking Brake) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

10/25/2023

The contact owns a 2023 Ford F-150. The contact stated while driving approximately 45 MPH and slowing down to make a right turn, the vehicle independently activated the brake and jerked the vehicle to the left. The contact lost control of the vehicle and stated that the vehicle climbed the curb on the passenger side. The contact stopped the vehicle and stated that there was no damage. The contact stated that a crash warning and the parking brake lights were illuminated. The contact had not taken the vehicle to a local dealer. The vehicle was not diagnosed nor repaired. The contact stated that the vehicle had been repaired under NHTSA Campaign Number: 23V509000 (Parking Brake) in November 2023 and related the failure to the recall. The manufacturer was not informed of the failure. The failure mileage was 8,762.

1/12/2024

Loud buzzing noise interrupts driver focus. This happens intermittently, but has occurred while braking at busy intersections, while backing into urban parking spaces, while attempting to use the camera for safe maneuvering - or just at random times while driving. Navigation has been interrupted, preventing the ability to make safe decisions to arrive at a desired location. Voice-based services have been interrupted, prompting the need for physical interaction (which entices the driver away from hands-free operation and taking their eyes off the road). Backup camera has been disabled (blank screen) while switching to Reverse preventing detection of objects behind the vehicle. Infotainment/vehicle operations are disrupted while system randomly reboots (and often buzzes loudly). Additional issues render the audio system as annoying, buzzing during songs whether on Carplay or via USB music. The optional (and expensive) B&O Unleashed audio system has been rendered almost useless. Noise has been so disruptive as to startle me during operation of the vehicle on multiple occasions since purchasing the vehicle in July 2023. Updates have been hinted at to address this problem but have not been delivered or realized - and yes Auto Update is on and I'm manually checking for updates as well. October OTA did not address this issue (and may have made it worse - although my high hopes for this update may have just increased my annoyance at its persistence). I have reported this to my Ford dealer. Date listed below is last occurrence.

12/8/2023

The 360 camara does not always come on for several minutes after starting up. This prevents me from using the bachup canera and therefore I ciuld run over something or somebody when backing out of my garage or out if a parking spot. I have taken the truck in to to different dealers and all they say is they can't duplicate the problem. I even show them a viseo of it happening to me but say they have to see it to fix it. I see all of the ford SUV's are on recall, so wht aren't the F150's? This is a very dangerous situation that needs to be corrected asap. I swe many owners on tge internet with the same problem. Please help!

6/15/2024

The headlights in cars that use these super bright ass lights are ridiculous! They need to be changed into normal headlights. The lights in auto parts stores say for offroad use only! The lights in cars now , they are brighter than the ones with the offroad use only warning. Please fix this crap. We can't see when there's oncoming traffic. It's going to cause much more than just accidents. Fix it.

1/15/2024

4 or more different trailers some new some old, have been towed by our truck. With all of them the truck gave a warning that the right turn signal was out, when hooked up to a GMC Sierra the taillights all worked fine. When this happens the brake lights go out and the blinker blinks quickly. While using a trailer with its own braking system, the truck gave a fault that the trailer battery was not charging and none of the lights worked, causing a huge safety concern when coming to a stop. After turning the truck off and back on it worked fine. We took it to a Ford dealer and was first told it was the trailer, they tried it on 3 trailers the tech had and the blinker issue happened on 2 of the 3. Then they told us our trailers were too old. We refused to take it back without further diagnostics. They performed a BCM update. The next time we hooked up a trailer was this past weekend and the same issue occurred. We are hesitant to bring it back in as we need the vehicle and last time the dealership had it for over 15 days. I Due to the nature of the issues, the problem either lies in the connector, wiring, trailer control module or worse case scenario the body control module. Ironically My husbands job recently bought a ford F550, an employee driving it while pulling a trailer said it did the same thing but with the left blinker. They hooked that trailer to a Chevy truck and all worked fine. This is clearly an issue with Fords Trailering system. What steps should we take to get this fixed. We haul a lot of trailers. The truck has just over 5000 miles on it.

4/9/2025

The ac fan is blowing but no air is coming out looked on line there are a lot of people with same problem but when you cut the truck off and restart it the ac works fine his problem only occurs various sporadic but dealerships and Ford will not fix it because when they look at it, it does not do the issue. The issue does not come up. It is not a on-demand issue. There are no codes online flap sensor that allows the air to come through, Ford wants to leave the truck for 3 to 4 weeks and then when they start it don’t do it then you’re just been without your truck for no reason whatsoever to recall so you actually have your vehicle fixed thank you thank you

5/7/2024

the blower in my Truck seems to be malfunctioning. while the AC or heater will turn it when first started, approx. 20 minutes into driving and it quits blowing. you can hear it blowing but nothing comes out of the vents. this first happened at 300 miles while running the heater and I had no defrost! I repeatedly had to stop and wipe down the windshield in order to see! when sent in for repair they kept truck for 1 week. no error codes showed. Service tech told me I didn't know how to run the AC correctly. today I carried it in again with same complaint and they said they might get it into service in couple of weeks but made no attempt to schedule an appt. again, they made me feel as though I did not know what I am talking about. there are many forums online with same issue and no resolution.

5/7/2024

I was in the process of turning onto a two lane road when all of a sudden I heard an incredibly loud noise, much like speakers blowing out that seemed to be progressively getting louder. I remained calm. I tried to turn down volume on the speakers and it would not stop the loud sound. I put the truck in park and turned off the truck. That did not work so I turned it on and off again and the noise stopped. The volume was not working at all after this happened. I was completely confused because I didn't understand what happened or why. The sound was excruciating and fortunately when this happened I was able to safely put the truck in park and turn it on and off. If I were in traffic or driving that would probably not be possible. I can see this easily causing an accident if someone is in traffic and panics. I immediately called the dealer after this happened. They said they had not heard of this happening before. I presented them with this article I found in the WSJ - "Ford Confronts Strange, Ear-Piercing Static in F-150 Trucks, Drivers have complained to federal regulators of abnormal noise coming from the vehicle’s speakers", By Ryan Felton & Nora Eckert. This article states the noise was recorded so loud as to damage hearing. There are many complaints about this happening online as well and something should be done. This is without question a safety issue and there should be a mandatory recall.

5/28/2024

It happened several times already. My F150 Tremor randomly has extremely loud electrical sound POP through the speakers followed by the loud static, no matter I listen to radio or connect to android studio. It's super dangerous to hear this while driving.

8/28/2024

Purchased the new truck 12/21/23 within a week or two all the Adas signals and chimes continued to flash. A sensor was ordered and arrived months later and was installed. The problems never stopped. Besides the signals all flashing my blind spot in my mirrors stopped working. The dangerous issue is that while I am driving all of a sudden at any given moment my vehicle loses power and it stops accelerating. I am afraid to drive my new vehicle because I am affraid of pulling out of my driveway or driving on the highway trying to change lanes I am going to lose power and get hit by someone. This truck is not safe to drive.

8/6/2024

I was driving down the road at approximately 35mph. The vehicle began to sputter and then started loosing power. I was only able to drive approximately another 150 meters and get over to the shoulder of the road. Once stopped the vehicle stopped running all together. The vehicle did have power but only to the electronics. The engine had shut down. I shut off the vehicle all the way and then restarted. It ran fine after that. This was on 01/29/2025. The vehicle had a previous instance where it did not start. It would crank the motor for approximately 6 to 8 seconds, the engine would fire and then shut off after about 1-2 seconds. The fuse box and wiring harness have both been replaced and the vehicle still seems to be having issues that could cause major damage and or injuries/death to the occupants.

1/29/2025

The contact owns a 2023 Ford F-150. The contact stated that while operating the vehicle, the check engine warning light had remained illuminated, and the speed erroneously increased and decreased while driving. The vehicle was taken to the local dealer who diagnosed that the turbo was faulty. The vehicle was not yet repaired. The contact had also experienced several electrical failures, including the rear window becoming inoperable, failing to open and close as needed. The vehicle was not yet repaired. The manufacturer was not yet notified of the failure. The failure mileage was 9,000.

8/20/2024

The contact owns a 2023 Ford F-150. The contact stated that the driver's side sideview mirror housing had melted after the vehicle had been exposed to the sun. The vehicle was taken to the dealer, where it was determined that the housing needed to be replaced, and the contact was charged a fee because the repair was not covered under warranty. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that there would be no assistance because the failure was due to the elements. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 5,650.

8/26/2024

The contact owns a 2023 Ford F-150 equipped with an OEM jack. The contact stated that while her husband was replacing the passenger's side rear tire and using the jack for the first time, the jack bent, causing the vehicle to collapse onto the rotors. There was no injury sustained. The vehicle was taken to the dealer, where it was inspected, and the dealer informed the contact that there was no damage to the vehicle. The jack was replaced. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 12,630.

10/1/2024

The contact owns a 2023 Ford F-150. The contact stated that the dealer informed them that there were chip shortages regarding the steering of the vehicle and that when a remedy was released they would be included. The contact had learned of the Ford Technical Serviced Bulletin with the NHTSA ID Number: 10243408 (Equipment, steering). The contact called the dealer who informed them the VIN was not included. The vehicle did not receive the upgrade. The manufacturer was made aware of the failure. The manufacturer had referred the contact to file a safety complaint. The failure mileage was 15,100.

10/15/2024

The contact owns a 2023 Ford F-150. The contact stated that while the vehicle was parked, the rubber sealant material around the hood of the vehicle had shrunken. The contact was concerned that during rainy weather; water would seep beneath the hood of the vehicle into the engine area and cause an electrical or molding failure. The vehicle was taken to a local Ford dealer. The vehicle was not diagnosed; however, the dealer ordered a replacement for the vehicle, and upon attempting to install the rubber sealant, the rubber sealant failed to fit. The dealer ordered another part; however, two months later the part had not arrived, and the vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 7,000.

10/9/2024

The contact owns a 2023 Ford F-150. The contact stated while driving 60-65 MPH in the rain, the contact noticed water coming through the front driver's side floor, on the left side of the brake pedal. Additionally, the contact stated that while driving at an undisclosed speed with his wife occupying the front passenger's side seat, the contact's wife felt air coming through the front passenger's side floor of the vehicle. The contact stated that his wife placed her hand on the floor and felt the air coming through; however, the A/C was not engaged. The vehicle was taken to the dealer, where a water entry test was performed, and the dealer confirmed that water was entering underneath the brake pedal. The dealer determined that an unknown valve needed to be replaced. The manufacturer was notified of the failure and offered to partially cover the cost of the repair. The vehicle was not repaired due to the cost. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 36,000.

2/6/2025

The dash cluster randomly shuts-off/restarts while driving the vehicle and when it did last time ford app sent 3 notifications of faults with antilock brakes, TPM, restraint indicator warnings. If there is an issue with these items and I have road emergency and my brakes and restraints do not work properly it could be a safety issue for all involved in accident (I would not know how fast i was going since dash cluster is off). I took the truck to dealership and they are passing it off on SSM 51757 (which my truck also has an issue with) and a loose pin connection. But this happens with no checking of trailer tire information. The speakers made a loud crackling noise and my phone disconnected from infotainment center just prior to the incident.

10/27/2023

The back up camera screen is constantly freezing up or the screen goes black. When this happens the driver has no control over any audio, navigation or other settings that are linked to the screen. The only way to get the screen to come back on or unlock the frozen back up screen is to turn the vehicle off and let it time out. This happens at least 3 or 4 times a week. When dealership was asked about it, was told they don’t have a fix for it and it’s a common problem.

11/2/2023

The back up camera screen is constantly freezing up or the screen goes black. When this happens the driver has no control over any audio, navigation or other settings that are linked to the screen. The only way to get the screen to come back on or unlock the frozen back up screen is to turn the vehicle off and let it time out. This happens at least 3 or 4 times a week. When dealership was asked about it, was told they don’t have a fix for it and it’s a common problem.

11/2/2023

Issue #1: Rain Sensing Wiper function is completely inoperable. Wipers must be operated manually. Issue #2: Blinker stalk becomes stuck in off and on positions. This malfunction has put myself and others at risk because the vehicle, at times, is unable to inform others on the road of the appropriate vehicle lane change. This risk has become heightened in periods of warm weather, where the stalk becomes "more stuck" than usual. The dealership has replicated the issue and attempted to resolve several times; after several months of waiting for a solution from Ford and recent near-misses on highway trips, I have decided to escalate with Ford as well as with NHTSA. The vehicle has no warning lights nor signals warning any user that an error with the blinker stalk may occur while driving. Issue #3: Left side blind side monitor false readings when there is no vehicle on driver side blind side. Dealer unable to verify. False positives desensitize driver to true positives, therefore, this is an added risk.

12/8/2023

The contact owns a 2023 Ford F-150. The contact stated while driving 75 MPH, the Forward Collision Avoidance system engaged while there was no other vehicle nearby. Additionally, the contact stated that the vehicle turned off temporarily while driving on the same day. The vehicle was taken to the dealer however, the cause of the failure could not be determined. The dealer performed several software updates: however, the failure reoccurred. The contact stated that while driving 65 MPH, the Forward Collision Avoidance system engaged while there was no vehicle nearby. The contact stated that the vehicle turned off temporarily later that day. The manufacturer was notified of the failure and a case was filed. The manufacturer advised the contact to take the vehicle back to the dealer, and to contact the NHTSA Hotline for assistance. The failure mileage was approximately 5,000.

1/17/2024

We just purchased this truck through our business and have complained to the dealer. The dealer made a claim through Ford and Ford responded by stating they will not repair/replace the windshield. They claim that our issue with the extremely distorted view when the sun hits is caused by an outside force. This is extremely disappointing to say the least and leaves us with a bad impression/customer experience. This truck was delivered to us this way, brand new and we made the complaint right away. We have not had an incident yet, but as the sun is more apparent the probability of an accident becomes more likely. If there is anyway you can help, please advise.

1/23/2024

The contact owns a 2023 Ford F-150 equipped with Hankook Tires, Tire Line Dynapro, Tire Size: 275/60/R20, DOT Number: [XXX] . The contact stated while driving at an undisclosed speed, the contact became aware that the tires were cupping. No warning light was illuminated. The vehicle was taken to the dealer to be diagnosed and the technician stated that the failure was a known issue. The tires were rotated however, the failure persisted. The manufacturer was made aware of the failure but offered no assistance. The approximate failure mileage was 5,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

1/23/2024

The contact owned a 2023 Ford F150. The contact stated that while his wife was driving at 70 MPH, the driver's side wheel and axle detached, the driver lost control, and she crashed into the guard rail. There were no warning lights illuminated. The driver sustained injuries to her body, including burns, bruises, and neck and shoulder pain. The driver received medical attention in the emergency room. The air bags were deployed. There was no reported fire. A police report was filed. The vehicle was towed to a tow lot. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was deemed a total loss by the insurance company. The manufacturer was not informed about the failure. The failure mileage was approximately 178.

2/15/2024

The contact owns a 2023 Ford F-150. The contact stated that while her husband was reversing down the driveway, the vehicle suddenly accelerated independently. Upon depressing the brake pedal, the brake pedal went to the floorboard and failed to bring the vehicle to a complete stop. As a result of the failure, the driver lost control of the vehicle, coming to a complete stop after striking a tree. The vehicle continued to accelerate, requiring the driver to turn off the engine. The air bags did not deploy. The blank warning light was illuminated. A Police report was not filed, and no injuries were reported. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 251.

3/13/2024

I recently purchased a new 2023 Ford F150, XL Trim, Crew Cab truck. This weekend on a trip, the vehicle's air conditioning began to malfunction. After operating for less than an hour and without adjusting the fan motor speed, the volume of air coming out of the vents gradually decreases to nothing and the cab of the vehicle begins to warm. With only 350 miles on the vehicle, I pulled off of the road, turned off the engine, and let the vehicle set for 20 minutes, hoping everything would reset. After the 20-minute period, I started the vehicle and the AC seemed to be working as it should. After driving another 20-30 minutes, the cab began to warm again and upon checking the air coming from the vents, it was minimal to none. I turned up the fan to max speed and the volume of air coming from the vents remained minimal and the temperature in the cab continued to rise. This time I turned the system AC off (no compressor) and left the fan on to bring in outside air in hopes of dropping the cabin temp. Immediately after turning the AC system off the air flow from the vents increased to a normal level. After operating with the AC off for 20 minutes, I turned the AC back on and the system, and yet again, the AC System operated as it should. This went on for my entire 8-hour trip. Not only an uncomfortable inconvenience, but this issue could also be safety issue (visibility) when depending on the vehicle's defog/defrost system as the AC system (compressor and condenser) is used for defogging/defrosting the vehicles windows. A similar issue has been noted in previous year models under Ford Tech Service Bulletin 22-2089. Being my issue is duplicated in the issue section of the service bulletin, the year model of my vehicle is not included. In performing some internet research, it seems that many owners of 2023 Ford F150 models are experiencing this exact issue. This issue does not cause panel lights to illuminate. Currently awaiting call back from Ford Dealer.

4/8/2024

The contact owns a 2023 Ford F-150. The contact stated while driving 45 MPH, the vehicle unintendedly accelerated. The brake pedal was depressed; however, the vehicle failed to decelerate. The contact shifted into neutral, and the brake pedal responded as needed. The contact merged to the side of the road. A local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 18,060.

4/12/2024

I was driving at about 40mph and everything shut off for about 5 seconds. It was long enough for all the gages on the instrument cluster to go to their off positions. The desolation screen went blank as did the infotainment system and all lights.

5/19/2024

The contact owns a 2023 Ford F-150. The contact stated that a global supply shortage of semiconductor chips caused unavailability of the specific chip within the Steering Column Control Module (SCCM) required for heated steering wheel functionality. Causing his vehicle not to have heated steering wheel. The contact was relating the failure to a Heated Steering Wheel Performance Upgrade 22G06 he received. The manufacturer was made aware of the failure and advised the contact that Heated Steering Wheel Performance Upgrade 22G06 was no longer activate.

8/5/2024

The contact owns a 2023 Ford F-150. The contact stated that while operating the vehicle, the check engine warning light had remained illuminated, and the speed erroneously increased and decreased while driving. The vehicle was taken to the local dealer who diagnosed that the turbo was faulty. The vehicle was not yet repaired. The contact had also experienced several electrical failures, including the rear window becoming inoperable, failing to open and close as needed. The vehicle was not yet repaired. The manufacturer was not yet notified of the failure. The failure mileage was 9,000.

8/20/2024

The contact owns a 2023 Ford F-150. The contact stated while driving 80 MPH, the hood unlatched independently with the hood ajar warning light illuminated. The contact stated the vehicle was not taken to be diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 10,000.

9/16/2024

Original tire. Tire mileage= Vehicle mileage P 275 / 60 R 20 Passenger Rear Tire Tread Partial Failure approximately halfway between inner/outer sidewall Approximate size of 2" x 2". Additional tread section loose. Risk of blowout and loss of vehicle control Verbally communicated issue to both dealer and tire manufacturer, awaiting response from dealer. No warnings, symptoms. Issue identified while vehicle was stationary.

9/20/2024

The contact owns a 2023 Ford F-150. The contact stated while driving at speeds between 65 - 80 MPH with the cruise control activated, the cruise control malfunctioned, and the vehicle decelerated to 10 - 20 MPH slower than the cruise control was set for. There were no warning lights illuminated. The vehicle was taken to the dealer who was unable to diagnose the vehicle. The vehicle had not been repaired. The manufacturer was made aware of the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 29,700.

10/25/2024

The contact owns a 2023 Ford F-150. The contact stated while driving 70 MPH, the transmission downshifted to second gear unexpectedly, causing the rear wheels to squeal. There was no warning light illuminated. The contact pulled to the side of the road temporarily. The contact stated resumed driving at highway speeds; however, the failure recurred, and the vehicle downshifted to 2nd gear. The contact was able to drive to the nearby dealer, where the vehicle was being diagnosed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 20,000.

12/26/2024

My Ford F150 was hit by another vehicle going at least 45 mph on the passenger which push my vehicle into another vehicle. However, the airbags was never deployed which cause injury to my right side from steering wheel.

1/20/2025

The contact owns a 2023 Ford F-150. The contact stated that while reversing, the back-over prevention camera malfunctioned, and a blank screen was displayed, causing a visibility hazard for the driver. Additionally, the "Brake Fault" message was displayed while at a stop light. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was 2,000.

2/26/2025

I’m very concerned about the actual malfunction of my entire steering rack & pinion assembly at just over 6,000 miles. The failure on my 2023 F150 (bought as NEW in Sept. 2024 from dealer w/ 1200 miles) occurred at more than 80 miles per hour when I had punched it to pass another vehicle. The steering became very wonky and was 'soft-locking' in stuttering positions – about 2 degrees apart in moving the steering wheel. It was very touch and go coming into town – even back at 60 mph. I was still hitting the hard spots and making all sorts of racket in full turns as we pulling into a parking lot to check it out. At that time, the only thing I could relate it to as far as how it felt was that the steering assist/ lane keeping assist was wanting to run the show. But I don’t use the feature and have only tried it a couple times since I got the truck – specifically to see how it felt. There was NO MESSAGE on the instruments. Anyway, my point is: this seems to be a serious safety issue, and I would think Ford would want to figure out what happened. The Ford dealership service manager kind of blew it off like, ‘well, stuff happens’. That’s all good and I’m not faulting him – they did a great job of repair, and the truck now drives like a new truck (new steering assembly shipped overnight from Memphis, TN to Livingston, TX) – steering is actually better that the first day I had it. It was always a little quirky in its ‘feel’ so I just thought it was kind of what it would be. Didn’t feel perfect but not enough to complain or even say anything about. I just figured Ford had done something that just gave the steering a little bit different feel. I’d really like to find out what the Ford engineers figure out and HOW could this have been a one-off thing? This seems like a very serious, potential safety issue. The dealership has not replied to 2 emails from their apparently automated 'are you happy with your service' inquiry.

4/7/2025

To Whom It May Concern, I am writing to formally report a recurring water intrusion issue with my vehicle, which poses a potential safety risk. Whenever it rains and the vehicle is parked outside, water consistently leaks into the passenger-side interior. While driving, especially during acceleration or braking, I can hear the sound of water moving within the passenger side area. Upon inspection, I have found water pooling in the front passenger footwell, where multiple electrical wires are located. Additionally, there is an electrical control box situated beneath the passenger seat that may also be exposed to moisture. I also discovered water leaking behind the rear seat area. This section contains two air vents, which may be contributing to the issue. The water intrusion raises serious concerns about electrical system integrity, especially given the presence of wiring and components in affected areas. Although my vehicle has not yet experienced electrical failure while driving, I am aware of multiple reports from other owners who have encountered similar leaks that led to sudden engine shutdowns, including while driving in traffic — a serious safety hazard. I brought my vehicle to the service center for evaluation, but as of now, I have not received any resolution or updates regarding a fix. I have several videos of the situation as well. Given the potential risk to both vehicle occupants and others on the road, I respectfully request that the NHTSA investigate this matter further to determine whether a recall or other safety action is warranted. Thank you for your attention to this serious issue.

4/10/2025