2011 Dodge Durango Owner Complaints

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE TRAVELING 35 MPH, THE CONTACT NOTICED THAT THE INSTRUMENT PANEL AND RADIO FAILED. MOMENTS LATER, THE POWER STEERING ALSO FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CURRENT AND THE FAILURE MILEAGES WERE 9,000.

3/15/2012

WHEN IGNITION ON, SITTING IN VEHICLE LISTENING TO FM RADIO STATION, OVERHEAD REAR ELECTRIC HATCH BUTTON WAS PRESSED AND HATCH OPENED. JUST AFTER OPENING REAR HATCH, PASSENGER DOOR WAS OPENED. IMMEDIATELY AFTER DOOR OPENED, RADIO AND DOME LIGHT SHUT OFF FOR 2 SECONDS AND CAME BACK ON TO 530AM. A FEW SECONDS LATER, SMELLED ELECTRICAL SMOKE. MINUTE OR TWO LATER, SAW GLOWING WIRE UNDER FLOOR CARPET BETWEEN FIREWALL AND FRONT PASSENGER SEAT. EVENTUALLY TURNED INTO FIRE TOTALING VEHICLE. IN THE PERIOD APPROX. 2 MONTHS TO THIS, POWER STEERING WENT OUT FOR 3-5 SECONDS 3 TIMES AND RADIO WENT OFF FOR 2-3 SECONDS ABOUT 5 TIMES. VEHICLE COMPLETELY STOCK, ALL SERVICES PERFORMED BY DEALERSHIP. *TR

12/2/2012

ENGINE LIGHT COMES ON, FCW LIGHT COMES ON, RPM'S RUN HIGH AND CAR ACCELERATES ON ITS OWN. MUST RIDE THE BRAKE AND BE EXTREMELY CAREFUL WHEN THAT HAPPENS AS CAR TRIES TO JUMP/ACCELERATE ON ITS OWN. WORRY THAT THIS WILL CAUSE ACCIDENT. CAR HAS BEEN IN AND OUT OF REPAIR SHOP ON THREE OCCASIONS AND PROBLEM STILL NOT FIXED. DEALER DOES NOT KNOW WHAT IS WRONG OR HOW TO FIX. HAVE CONSULTED CORPORATE AND PUT THE WORD OUT TO OTHER DEALERS BUT TO NO AVAIL. JUST GOT CAR BACK AGAIN AFTER DEALER HAVING FOR THE ENTIRE DAY AND PROBLEM STARTED UP AGAIN. PLAN ON WRITING TO MANUFACTURER AND REPORTING CAR UNDER LEMON LAW. *TR

11/6/2012

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT A VALVE IN THE ENGINE WOULD NEED TO BE REPLACED BUT THERE WAS A NATIONWIDE BACK ORDER FOR THE PART. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 65,000.

6/19/2013

I WAS HAVING TROUBLES WITH THE AUTO START. READ ABOUT A SERVICE BULLETIN (NUMBER: 08-024-11 REV. A) THAT FIXES THE ISSUE WITH A FLASH REPROGRAM HOWEVER THE DEALERSHIP AND CHRYSLER SAID THAT MY VIN NUMBER WERE NOT AFFECTED BY THE ISSUE. THEN FIVE DAYS AGO THERE WAS A FAN TYPE NOISE FROM THE REAR BOTTOM OF THE VEHICLE. THE FAN NOISE STAYED ON ALL NIGHT AND DRAINED MY BATTERY. I JUMP STARTED THE CAR AND IT HELD A CHARGE AND RAN FINE BUT THE FAN NOISE NEVER STOPPED. I'M BEING TOLD THAT THE FAN NOISE IS THE ABS STAYING ON BECAUSE THE TIPM IS BAD. I'M SURE THAT PARTS OF THE CAR STAYING ON BY THEMSELVES ESPECIALLY THOSE RELATED TO THE ABS MODULE MUST BE OF SOME SAFETY CONCERN. THE CAR NOT STARTING COULD BE DUE TO THE FUEL PUMP NOT BEING STARTED BY THE TIPM THIS ALSO IS CONCERNING. THE PART IS ON A 800+ BACK ORDER. SO THIS IS AFFECTING OVER 800 CUSTOMERS. I'VE MET ONE PERSON HERE IN MY CITY WHO SAYS HE IS HAVING THE SAME ISSUES WITH THE CAR NOT STARTING AND 9 OTHER PEOPLE AT HIS DEALERSHIP ARE WAITING ON THIS PART. MULTIPLE POSTERS ARE STATING THAT THEY'VE BEEN WAITING OVER A MONTH FOR A PART AND CHRYSLER IS NOT TAKING RESPONSIBILITY. FAULTY COMPUTERS THAT KEEP CERTAIN COMPONENTS ON AND OTHERS OFF IS VERY SCARY AND THE FACT THAT THEY HAVE 800+ BACK ORDER IS CONCERNING. NOT TO MENTION THAT A LOT OF THE OWNERS ARE BEING TOLD TO DRIVE THEIR CARS IN THIS CONDITION WHILE THEY WAIT FOR THE REPLACEMENT PARTS. "JUST KEEP TRYING TO START IT MANUALLY UNTIL IT STARTS". PLEASE LOOK INTO THIS ISSUE AND MAKE CHRYSLER TAKE RESPONSIBILITY FOR THIS FAULTY PRODUCT. *JS

9/25/2013

OCCASIONALLY WHEN BRAKING, PARTICULARLY AT SPEEDS BELOW 35 MPH, THE BRAKE PEDAL STIFFENS UP AND THE CAR CONTINUES TO TRAVEL DESPITE DEPRESSING THE BRAKE PEDAL AS HARD AS POSSIBLE. THIS IS A REPEATING PROBLEM. MY CONCERN IS THAT EVENTUALLY THIS COULD LEAD TO A CRASH. I NOTICE THIS PROBLEM HAS BEEN REPORTED AND BY OTHERS AND RECALLS HAVE BEEN ISSUED ON 2012 THROUGH 2013, BUT MY VEHICLE IS NOT INCLUDED BECAUSE IT IS A 2011. THIS IS A SAFETY HAZARD AND SHOULD BE ADDRESSED BY CHRYSLER IMMEDIATELY. *TR

3/23/2014

MY VEHICLE HAS PUSH BUTTON START. THE BATTERY IN THE REMOTE THAT CONTROLS THE VEHICLE STARTED TO DIE AND THE VEHICLE BECAME HARD TO START. TOOK THE REMOTES TO THE DEALERSHIP TO GET THE BATTERIES CHANGED. THEY MANAGED TO DAMAGE THE PROGRAMMING TO THE VEHICLE. TWO DAYS AFTER CHANGING THE BATTERY, THE VEHICLE WOULD NOT START AT ALL. IT WAS NO LONGER STALLING. HAD THE VEHICLE TOWED TO THE DEALERSHIP AND THEY STATED THE PROGRAMMING WAS OFF AND THE TIP MODULE WAS GONE AND NEEDED REPLACEMENT. THEY COULD NOT OFFER FURTHER DETAILS. *TR

7/22/2013

MY VEHICLE WOULD NOT START AFTER MULTIPLE ATTEMPTS. DODGE DEALERSHIP DIAGNOSED THE PROBLEM AT THE TIPM. THERE ARE OVER 800 TIPMS ON BACK ORDER TO DATE WITH AN ESTIMATED 4-6 WEEKS ON EXPECTED DELIVERY. THE DODGE TALK FORUM HAS OVER 900 BLOGS WITH OTHER DODGE VEHICLE OWNERS HAVING SIMILAR ISSUES WITH THE TIPM. THE TIPM ON MY CAR IS CAUSING THE FUEL SYSTEM TO MALFUNCTION BUT SINCE THE TIPM IS THE FUSE BOX IT CONTROLS MULTIPLE COMPONENTS ON THE VEHICLE. OTHER DODGE OWNERS HAVE HAD PROBLEMS WITH HEADLIGHTS, ELECTRIC WINDOWS, BATTERIES, AND THE LIST GOES ON. DODGE CUSTOMER SERVICE IS ONLY WILLING TO OFFER ASSISTANCE IF THE PART IS ORDERED THROUGH THE DEALERSHIP AND THEN THE ASSISTANCE IS LIMITED TO EXPEDITING THE PART ORDER. AT THE VERY LEAST DODGE SHOULD OFFER EXTENDED WARRANTY ON THE PART ITSELF WHICH COSTS $800 ALONE AND WITH INSTALLATION AT THE DEALERSHIP RUNS OVER $1300.

8/29/2013

SOUND WHEN THE CAR STOPS AND STARTS AND WHEN IT PASSES THROUGH UNEVEN FLOORS, ALSO WHEN THE CAR IN THE CITY AND TO AND AFTER A WHILE ARRACO EMPIESA TO CHANGE THE TRANSMISSION VERY STRONG AND FEEL LIKE HITTING. *TR

3/11/2012

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE RPM WOULD INCREASE EXCESSIVELY AND THE VEHICLE WOULD NOT RESPOND TO ACCELERATION ATTEMPTS. IN ADDITION, THE VEHICLE WOULD JUMP AND ABRUPTLY SHIFT GEARS. THE CONTACT EXPERIENCED THE FAILURE TWICE. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE THE GEAR SHIFTER WAS REPLACED BUT THE FAILURE WAS NOT CORRECTED. THE FAILURE MILEAGE WAS 16,000 AND THE CURRENT MILEAGE WAS 18,000.

4/13/2012

WHILE DRIVING MY 2011 DODGE DURANGO, THE STEERING WHEEL STARTED SHAKING VIOLENTLY AND PULLING THE VEHICLE TO THE RIGHT CAUSING ME TO MOMENTARILY LOSE CONTROL OF THE VEHICLE AND ALMOST CRASHING INTO A PARKED VEHICLE. I HAVE HAD THIS UNSAFE ISSUE WITH THE STEERING WHEEL SHAKING SINCE THE VEHICLE WAS PURCHASED BACK ON 6/10/11 WITH THE DEALERSHIP AND DODGE NOT ABLE TO DIAGNOSE AND FIX THE ISSUE. HAVING A CASE WITH CHRYSLER/DODGE SINCE BACK IN JUNE, THEY HAVE NOW TOLD ME THAT THIS IS A NORMAL CHARACTERISTIC OF THE VEHICLE. HAVEN DRIVEN 3 OTHER 2011 DURANGOS, 2 ALSO EXHIBITED THE STEERING WHEEL SHAKE WHILE 1 DID NOT WHICH SHOWS THIS IS NOT A CHARACTERISTIC OF THE VEHICLE BUT INSTEAD A POSSIBLE DEFECT THAT NEEDS TO BE INVESTIGATED TO DETERMINE THE PROBLEM AND TO FIX IT. *TR

8/12/2011

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE TRAVELING 35 MPH, THE CONTACT NOTICED THAT THE INSTRUMENT PANEL AND RADIO FAILED. MOMENTS LATER, THE POWER STEERING ALSO FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CURRENT AND THE FAILURE MILEAGES WERE 9,000.

3/15/2012

DODGE DURANGO 2011 CREW-TRACTION DEFECT. GOT THE CAR 12/23/11. ON 1/12/12, DURING SNOW STORM. I LEFT WORK, CAR WOULD NOT STAY ON THE ROAD, SLID SIDEWAYS AS I TURNED. I WAS ON THE PHONE W/CO-WORKER WHO WAS BEHIND ME. I ASKED IF HE SAW MY CAR SLIDE, HE SAID YES, IT WAS DIFFICULT TO KEEP ON THE ROAD SO TOLD HIM I HAD TO GO.I DROVE TO PEORIA. I WAS GOING VERY SLOW. WENT TO SWIM MEET, THEN HEADED HOME DOWN KNOXVILLE AVE. MAYBE10 MPH, VERY CAUTIOUS, EVERYONE WAS PASSING ME. SIGNAL TURNED YELLOW, THEN RED, BUT MY CAR WOULD NOT STOP. ANTI-LOCK BREAKS WERE ON, CAR CONTINUED TO SLIDE. I SAW A TRUCK COMING A LONG WAY DOWN, I SLID INTO CROSS TRAFFIC, AND HIT THAT TRUCK. (I HAD PAIN IN MY SHOULDER, THE PAIN CONTINUED, & ON 3/30/12, HAD EMERGENCY SURGERY 4 RUPTURED CERVICAL SPINE. I NOW HAVE A PLATE,& 4 SCREWS IN MY NECK.)GOT THE CAR BACK, & TOOK IT TO TIRE SHOP TO PUT BETTER TIRES ON IT. WAS TOLD THERE WAS NOTHING WRONG W/TIRES, & THEY WERE BETTER TIRES THAN THEY COULD SELL ME. THIS YEAR IN LESS THEN 1 INCH OF SNOW, THE CAR DID A 180 SLIDE ON MY DRIVE, THEN SLID INTO TRAFFIC (LEVEL SURFACE), A CAR MISSED ME BY INCHES. SLIDE EVEN IN A QUARTER INCH SNOW. DOESN'T MATTER WHO IS DRIVING IT, THEY SLIDE. I AGAIN WENT 2 A DIFFERENT TIRE PLACE. THEY WANTED TO SELL ME THE SAME TIRES, I SAID NO WAY! THEY OFFERED ALTERNATIVES. I DECIDED TO GOOGLE WHAT KIND OF TIRES WOULD BE GOOD FOR MY CAR. MUCH TO MY DISMAY, APPARENTLY NONE ARE. WHAT I FOUND, WAS THAT THERE WERE SEVERAL '11 DURANGO OWNERS COMPLAINING ABOUT THE TIRES ON THEIR CARS. SAME PROBLEMS, DIFFERENT TIRES & DIFFERENT TIRE MANUFACTURERS. THEIR CARS WILL NOT STAY ON THE ROAD WITH SNOW OR ICE EITHER. IT IS NOT THE TIRES, ITS A THE CAR! PLEASE STOP THIS BEFORE SOMEONE GETS KILLED. I WILL LIVE THE REST OF MY LIKE WITH TERRIBLE COMPLICATIONS FROM THE SURGERY. I AM TERRIFIED TO DRIVE THIS CAR, & GOING TO HAVE TO TRADE IT, & TAKE A HUGE LOSS. *TR

2/9/2013

DODGE DURANGO 2011 CREW-TRACTION DEFECT. GOT THE CAR 12/23/11. ON 1/12/12, DURING SNOW STORM. I LEFT WORK, CAR WOULD NOT STAY ON THE ROAD, SLID SIDEWAYS AS I TURNED. I WAS ON THE PHONE W/CO-WORKER WHO WAS BEHIND ME. I ASKED IF HE SAW MY CAR SLIDE, HE SAID YES, IT WAS DIFFICULT TO KEEP ON THE ROAD SO TOLD HIM I HAD TO GO.I DROVE TO PEORIA. I WAS GOING VERY SLOW. WENT TO SWIM MEET, THEN HEADED HOME DOWN KNOXVILLE AVE. MAYBE10 MPH, VERY CAUTIOUS, EVERYONE WAS PASSING ME. SIGNAL TURNED YELLOW, THEN RED, BUT MY CAR WOULD NOT STOP. ANTI-LOCK BRAKES WERE ON, CAR CONTINUED TO SLIDE. I SAW A TRUCK COMING A LONG WAY DOWN, I SLID INTO CROSS TRAFFIC, AND HIT THAT TRUCK. (I HAD PAIN IN MY SHOULDER, THE PAIN CONTINUED, & ON 3/30/12, HAD EMERGENCY SURGERY 4 RUPTURED CERVICAL SPINE. I NOW HAVE A PLATE,& 4 SCREWS IN MY NECK.)GOT THE CAR BACK, & TOOK IT TO TIRE SHOP TO PUT BETTER TIRES ON IT. WAS TOLD THERE WAS NOTHING WRONG W/TIRES, & THEY WERE BETTER TIRES THAN THEY COULD SELL ME. THIS YEAR IN LESS THEN 1 INCH OF SNOW, THE CAR DID A 180 SLIDE ON MY DRIVE, THEN SLID INTO TRAFFIC (LEVEL SURFACE), A CAR MISSED ME BY INCHES. SLIDE EVEN IN A QUARTER INCH SNOW. DOESN'T MATTER WHO IS DRIVING IT, THEY SLIDE. I AGAIN WENT 2 A DIFFERENT TIRE PLACE. THEY WANTED TO SELL ME THE SAME TIRES, I SAID NO WAY! THEY OFFERED ALTERNATIVES. I DECIDED TO GOOGLE WHAT KIND OF TIRES WOULD BE GOOD FOR MY CAR. MUCH TO MY DISMAY, APPARENTLY NONE ARE. WHAT I FOUND, WAS THAT THERE WERE SEVERAL '11 DURANGO OWNERS COMPLAINING ABOUT THE TIRES ON THEIR CARS. SAME PROBLEMS, DIFFERENT TIRES & DIFFERENT TIRE MANUFACTURERS. THEIR CARS WILL NOT STAY ON THE ROAD WITH SNOW OR ICE EITHER. IT IS NOT THE TIRES, ITS A THE CAR! PLEASE STOP THIS BEFORE SOMEONE GETS KILLED. I WILL LIVE THE REST OF MY LIKE WITH TERRIBLE COMPLICATIONS FROM THE SURGERY. I AM TERRIFIED TO DRIVE THIS CAR, & GOING TO HAVE TO TRADE IT, & TAKE A HUGE LOSS. *TR

2/9/2013

MY 2011 DODGE DURANGO STALLED ONE DAY AT WORK WHEN I TRIED TO CRANK IT. IT TOOK 3 TIMES TO START THE ENGINE AND FINALLY IT CRANKED. LATER THAT WEEK WHILE DRIVING I NOTICE THE AIRBAG WARNING LIGHT CAME ON AND THEN WENT OFF MULTIPLE TIMES; IT CONTINUOUSLY DID THAT UNTIL ONE DAY IT STAYED ON AND NEVER WENT OFF. I TOOK IT TO GET IT CHECK AND NO CODES SHOWED. THEY STATED NOTHING WAS WRONG WITH IT. SO I KEPT DRIVING UNTIL I NOTICED A HUMMING NOISE COMING FROM UNDERNEATH THE REAR OF THE VEHICLE AND IT CONTINUOUSLY STALLED OR DIDN'T CRANK AND THAT'S WHEN I HAD TO HAVE MY HUSBAND JUMP IT OFF. THIS CONTINUED FOR A COUPLE OF WEEKS. I TOOK IT TO THE DEALERSHIP IN WHICH THE TOLD ME THE PCM MODULE WAS BAD BUT WHEN THEY TRIED TO PROGRAM IT, IT SHOWED THAT THE BATTERY WAS BAD SO I PURCHASED A NEW BATTERY. ONCE THEY COMPLETED IT THEY STATED THAT THEY STARTED THE DURANGO AND IT STARTED WITHOUT ANY ISSUE BUT WHEN MY HUSBAND AND I WENT TO PICK IT UP, IT STALLED AGAIN AND IT TOOK ABOUT 10 MINUTES TO GET IT STARTED. I DROVE IT FOR A FEW DAYS UNTIL ONE DAY I WENT TO THE STORE AND WHEN I CAME OUT OF THE STORE IT WOULD NOT START AT ALL SO I HAD TO GET IT TOWED TO THE DEALERSHIP, IT SAT THERE FOR ABOUT A WEEK UNTIL THEY FINALLY DIAGNOSED IT AS HAVING A BAD TIPM MODULE (TOTALLY INTEGRATED POWER MODULE).THE SERVICE REP AT THE DEALERSHIP STATED THAT THE TIPM MODULE IS ON BACKORDER (1352 AHEAD OF ME TO BE EXACT). THERE ARE LOTS OF REPORTS ON THE INTERNET ABOUT CHRYSLER VEHICLES HAVING A BAD TIPM. I THINK THERE SHOULD BE A RECALL ON IT. I PRESENTED MY CONCERNS TO CHRYSLER\DODGE ABOUT THIS AND THE ONLY THING I GOT WAS AN APOLOGY. PLEASE, PLEASE INVESTIGATE. DODGE IS USING A BAD PRODUCT AND DON'T WANT TO OWN UP TO IT AND THE CUSTOMERS ARE THE ONES THAT HAVE TO PAY FOR IT. *JB

9/5/2013

ENGINE WOULD NOT START WITH MULTIPLE IGNITION ATTEMPTS. ENGINE WOULD SPORADICALLY START AND BEGIN TO IDLE, WITHIN SECONDS IDLE RPM WOULD PROGRESSIVELY DECREASE INCITING KNOCKING NOISES AND SEVERE SHAKING, ULTIMATELY CAUSING ENGINE TO SHUTOFF. CALLED LOCAL DEALERSHIP TO DISCUSS PROBLEM WITH SERVICE DEPARTMENT WHICH INSTRUCTED THE REMOVAL OF THE PUSH/START BUTTON FROM THE INSTRUMENT PANEL AND TO UTILIZE THE KEY FOB FOR IGNITION; CITING POSSIBLE PUSH/START BUTTON MALFUNCTION. THIS IGNITION METHOD RESOLVED PROBLEM FOR INITIAL INCIDENT. THE NEXT DAY, SAME ENGINE IGNITION MALFUNCTION MANIFEST. AFTER MULTIPLE IGNITION ATTEMPTS VEHICLE STARTED AND WAS TAKEN TO DEALERSHIP FOR COMPUTER DIAGNOSTICS. SERVICE TECHNICIAN REPORTED TIPM MALFUNCTION WITH FUEL PUMP OR FUEL PUMP RELAY. SERVICE TECHNICIAN ALSO STATED THE TIPM WAS ON INTERNATIONAL BACKORDER WITH NO KNOWN AVAILABILITY DATE. SERVICE TECHNICIAN ALSO STATED THE DEALERSHIP HAD ALREADY CONDUCTED 9 TIPM REPLACEMENTS AND HAD 4 VEHICLES ON THE LOT CURRENTLY AWAITING REPLACEMENT PARTS. DUE TO LACK OF REPLACEMENT TIPM, VEHICLE IS STILL PRESENTING IGNITION MALFUNCTION AND IS HIGHLY UNRELIABLE IN ITS CURRENT STATE. *JB

9/5/2013

DRIVER LOST CONTROL OF 2011 DODGE DURANGO, TRAVELING APPROXIMATELY 35-45 MPH, AND HIT A TREE HEAD ON. VEHICLE PURCHASED ON 8/25/2011 NEW, AND HAD APPROXIMATELY 5,000 MILES ON IT AT TIME OF COLLISION. DRIVER WAS WEARING HIS SEAT BELT. NO AIR BAGS DEPLOYED. ALL EMERGENCY PERSONNEL, WRECKER DRIVER, BODY SHOP, AND INSURANCE CLAIMS ADJUSTER INDICATED THAT THERE WAS NO REASON AIR BAG SHOULD NOT HAVE DEPLOYED, THE CRASH DEFINITELY HIT THE SENSORS. VEHICLE STILL BEING ASSESSED, BUT IS PROBABLY A TOTAL LOSS. *TR

10/13/2011

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, HE NOTICED THAT THE AIR BAG WARNING INDICATOR WAS ILLUMINATED. THE MALFUNCTION OCCURRED SPORADICALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO ADVISED THAT THE FAILURE WAS CONTRIBUTED TO THE AIR BAG WIRING HARNESS. THE COMPONENT WAS ORDERED AND THE VEHICLE WAS SCHEDULED FOR REPAIRS WHEN THE PART HAD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 18,218.

9/18/2012

ENGINE LIGHT COMES ON, FCW LIGHT COMES ON, RPM'S RUN HIGH AND CAR ACCELERATES ON ITS OWN. MUST RIDE THE BRAKE AND BE EXTREMELY CAREFUL WHEN THAT HAPPENS AS CAR TRIES TO JUMP/ACCELERATE ON ITS OWN. WORRY THAT THIS WILL CAUSE ACCIDENT. CAR HAS BEEN IN AND OUT OF REPAIR SHOP ON THREE OCCASIONS AND PROBLEM STILL NOT FIXED. DEALER DOES NOT KNOW WHAT IS WRONG OR HOW TO FIX. HAVE CONSULTED CORPORATE AND PUT THE WORD OUT TO OTHER DEALERS BUT TO NO AVAIL. JUST GOT CAR BACK AGAIN AFTER DEALER HAVING FOR THE ENTIRE DAY AND PROBLEM STARTED UP AGAIN. PLAN ON WRITING TO MANUFACTURER AND REPORTING CAR UNDER LEMON LAW. *TR

11/6/2012

VEHICLE STALLED WHILE TURNING OFF 4-LANE AND TRAFFIC BEGAN TO COME WHICH HAD TO STOP UNTIL VEHICLE STARTED AGAIN. WIPERS, LIGHTS, AND RADIO CLOCK NOT FUNCTIONING CORRECTLY, BASICALLY ALL ELECTRICAL HAS NOT FUNCTIONED CORRECTLY AT ONE TIME OR ANOTHER. VEHICLE WILL NOT START, ALSO CONTINUOUSLY CRANKS FOR10 SECONDS AN SHUTS DOWN, HAS ALSO STARTED AN IMMEDIATELY DIED. FAN SOUND RUNNING UNDER BACK SEAT, THOUGHT WAS POSSIBLE TIRE GOING FLAT. AUTOMATIC START WILL NOT WORK AT TIMES. GOING 55MPH ON HIGHWAY AND ENGINE DIED. VERY VERY DANGEROUS VEHICLE TO DRIVE!!!!! PART IS SUPPOSED TO BE TIPM TOTAL INTEGRATED POWER MODULE, AND BE HERE IN 2-3 DAYS. *TR

10/23/2013

THE FRONTEND OF MY 2011 DODGE DURANGO SHAKES AT 45 MPH AND INCREASES IN STRENGTH WITH AN INCREASE IN SPEED??WHY? THIS IS NOT A ONE TIME / SHORT TIME THING IT HAS BEEN DOING IT FOR A WHILE. I NEED TO KNOW WHAT TO DO TO FIX IT!! *TR

3/27/2012

DODGE DURANGO 2011 CREW-TRACTION DEFECT. GOT THE CAR 12/23/11. ON 1/12/12, DURING SNOW STORM. I LEFT WORK, CAR WOULD NOT STAY ON THE ROAD, SLID SIDEWAYS AS I TURNED. I WAS ON THE PHONE W/CO-WORKER WHO WAS BEHIND ME. I ASKED IF HE SAW MY CAR SLIDE, HE SAID YES, IT WAS DIFFICULT TO KEEP ON THE ROAD SO TOLD HIM I HAD TO GO.I DROVE TO PEORIA. I WAS GOING VERY SLOW. WENT TO SWIM MEET, THEN HEADED HOME DOWN KNOXVILLE AVE. MAYBE10 MPH, VERY CAUTIOUS, EVERYONE WAS PASSING ME. SIGNAL TURNED YELLOW, THEN RED, BUT MY CAR WOULD NOT STOP. ANTI-LOCK BREAKS WERE ON, CAR CONTINUED TO SLIDE. I SAW A TRUCK COMING A LONG WAY DOWN, I SLID INTO CROSS TRAFFIC, AND HIT THAT TRUCK. (I HAD PAIN IN MY SHOULDER, THE PAIN CONTINUED, & ON 3/30/12, HAD EMERGENCY SURGERY 4 RUPTURED CERVICAL SPINE. I NOW HAVE A PLATE,& 4 SCREWS IN MY NECK.)GOT THE CAR BACK, & TOOK IT TO TIRE SHOP TO PUT BETTER TIRES ON IT. WAS TOLD THERE WAS NOTHING WRONG W/TIRES, & THEY WERE BETTER TIRES THAN THEY COULD SELL ME. THIS YEAR IN LESS THEN 1 INCH OF SNOW, THE CAR DID A 180 SLIDE ON MY DRIVE, THEN SLID INTO TRAFFIC (LEVEL SURFACE), A CAR MISSED ME BY INCHES. SLIDE EVEN IN A QUARTER INCH SNOW. DOESN'T MATTER WHO IS DRIVING IT, THEY SLIDE. I AGAIN WENT 2 A DIFFERENT TIRE PLACE. THEY WANTED TO SELL ME THE SAME TIRES, I SAID NO WAY! THEY OFFERED ALTERNATIVES. I DECIDED TO GOOGLE WHAT KIND OF TIRES WOULD BE GOOD FOR MY CAR. MUCH TO MY DISMAY, APPARENTLY NONE ARE. WHAT I FOUND, WAS THAT THERE WERE SEVERAL '11 DURANGO OWNERS COMPLAINING ABOUT THE TIRES ON THEIR CARS. SAME PROBLEMS, DIFFERENT TIRES & DIFFERENT TIRE MANUFACTURERS. THEIR CARS WILL NOT STAY ON THE ROAD WITH SNOW OR ICE EITHER. IT IS NOT THE TIRES, ITS A THE CAR! PLEASE STOP THIS BEFORE SOMEONE GETS KILLED. I WILL LIVE THE REST OF MY LIKE WITH TERRIBLE COMPLICATIONS FROM THE SURGERY. I AM TERRIFIED TO DRIVE THIS CAR, & GOING TO HAVE TO TRADE IT, & TAKE A HUGE LOSS. *TR

2/9/2013

DODGE DURANGO 2011 CREW-TRACTION DEFECT. GOT THE CAR 12/23/11. ON 1/12/12, DURING SNOW STORM. I LEFT WORK, CAR WOULD NOT STAY ON THE ROAD, SLID SIDEWAYS AS I TURNED. I WAS ON THE PHONE W/CO-WORKER WHO WAS BEHIND ME. I ASKED IF HE SAW MY CAR SLIDE, HE SAID YES, IT WAS DIFFICULT TO KEEP ON THE ROAD SO TOLD HIM I HAD TO GO.I DROVE TO PEORIA. I WAS GOING VERY SLOW. WENT TO SWIM MEET, THEN HEADED HOME DOWN KNOXVILLE AVE. MAYBE10 MPH, VERY CAUTIOUS, EVERYONE WAS PASSING ME. SIGNAL TURNED YELLOW, THEN RED, BUT MY CAR WOULD NOT STOP. ANTI-LOCK BREAKS WERE ON, CAR CONTINUED TO SLIDE. I SAW A TRUCK COMING A LONG WAY DOWN, I SLID INTO CROSS TRAFFIC, AND HIT THAT TRUCK. (I HAD PAIN IN MY SHOULDER, THE PAIN CONTINUED, & ON 3/30/12, HAD EMERGENCY SURGERY 4 RUPTURED CERVICAL SPINE. I NOW HAVE A PLATE,& 4 SCREWS IN MY NECK.)GOT THE CAR BACK, & TOOK IT TO TIRE SHOP TO PUT BETTER TIRES ON IT. WAS TOLD THERE WAS NOTHING WRONG W/TIRES, & THEY WERE BETTER TIRES THAN THEY COULD SELL ME. THIS YEAR IN LESS THEN 1 INCH OF SNOW, THE CAR DID A 180 SLIDE ON MY DRIVE, THEN SLID INTO TRAFFIC (LEVEL SURFACE), A CAR MISSED ME BY INCHES. SLIDE EVEN IN A QUARTER INCH SNOW. DOESN'T MATTER WHO IS DRIVING IT, THEY SLIDE. I AGAIN WENT 2 A DIFFERENT TIRE PLACE. THEY WANTED TO SELL ME THE SAME TIRES, I SAID NO WAY! THEY OFFERED ALTERNATIVES. I DECIDED TO GOOGLE WHAT KIND OF TIRES WOULD BE GOOD FOR MY CAR. MUCH TO MY DISMAY, APPARENTLY NONE ARE. WHAT I FOUND, WAS THAT THERE WERE SEVERAL '11 DURANGO OWNERS COMPLAINING ABOUT THE TIRES ON THEIR CARS. SAME PROBLEMS, DIFFERENT TIRES & DIFFERENT TIRE MANUFACTURERS. THEIR CARS WILL NOT STAY ON THE ROAD WITH SNOW OR ICE EITHER. IT IS NOT THE TIRES, ITS A THE CAR! PLEASE STOP THIS BEFORE SOMEONE GETS KILLED. I WILL LIVE THE REST OF MY LIKE WITH TERRIBLE COMPLICATIONS FROM THE SURGERY. I AM TERRIFIED TO DRIVE THIS CAR, & GOING TO HAVE TO TRADE IT, & TAKE A HUGE LOSS. *TR

2/9/2013

DODGE DURANGO 2011 CREW-TRACTION DEFECT. GOT THE CAR 12/23/11. ON 1/12/12, DURING SNOW STORM. I LEFT WORK, CAR WOULD NOT STAY ON THE ROAD, SLID SIDEWAYS AS I TURNED. I WAS ON THE PHONE W/CO-WORKER WHO WAS BEHIND ME. I ASKED IF HE SAW MY CAR SLIDE, HE SAID YES, IT WAS DIFFICULT TO KEEP ON THE ROAD SO TOLD HIM I HAD TO GO.I DROVE TO PEORIA. I WAS GOING VERY SLOW. WENT TO SWIM MEET, THEN HEADED HOME DOWN KNOXVILLE AVE. MAYBE10 MPH, VERY CAUTIOUS, EVERYONE WAS PASSING ME. SIGNAL TURNED YELLOW, THEN RED, BUT MY CAR WOULD NOT STOP. ANTI-LOCK BRAKES WERE ON, CAR CONTINUED TO SLIDE. I SAW A TRUCK COMING A LONG WAY DOWN, I SLID INTO CROSS TRAFFIC, AND HIT THAT TRUCK. (I HAD PAIN IN MY SHOULDER, THE PAIN CONTINUED, & ON 3/30/12, HAD EMERGENCY SURGERY 4 RUPTURED CERVICAL SPINE. I NOW HAVE A PLATE,& 4 SCREWS IN MY NECK.)GOT THE CAR BACK, & TOOK IT TO TIRE SHOP TO PUT BETTER TIRES ON IT. WAS TOLD THERE WAS NOTHING WRONG W/TIRES, & THEY WERE BETTER TIRES THAN THEY COULD SELL ME. THIS YEAR IN LESS THEN 1 INCH OF SNOW, THE CAR DID A 180 SLIDE ON MY DRIVE, THEN SLID INTO TRAFFIC (LEVEL SURFACE), A CAR MISSED ME BY INCHES. SLIDE EVEN IN A QUARTER INCH SNOW. DOESN'T MATTER WHO IS DRIVING IT, THEY SLIDE. I AGAIN WENT 2 A DIFFERENT TIRE PLACE. THEY WANTED TO SELL ME THE SAME TIRES, I SAID NO WAY! THEY OFFERED ALTERNATIVES. I DECIDED TO GOOGLE WHAT KIND OF TIRES WOULD BE GOOD FOR MY CAR. MUCH TO MY DISMAY, APPARENTLY NONE ARE. WHAT I FOUND, WAS THAT THERE WERE SEVERAL '11 DURANGO OWNERS COMPLAINING ABOUT THE TIRES ON THEIR CARS. SAME PROBLEMS, DIFFERENT TIRES & DIFFERENT TIRE MANUFACTURERS. THEIR CARS WILL NOT STAY ON THE ROAD WITH SNOW OR ICE EITHER. IT IS NOT THE TIRES, ITS A THE CAR! PLEASE STOP THIS BEFORE SOMEONE GETS KILLED. I WILL LIVE THE REST OF MY LIKE WITH TERRIBLE COMPLICATIONS FROM THE SURGERY. I AM TERRIFIED TO DRIVE THIS CAR, & GOING TO HAVE TO TRADE IT, & TAKE A HUGE LOSS. *TR

2/9/2013

SOUND WHEN THE CAR STOPS AND STARTS AND WHEN IT PASSES THROUGH UNEVEN FLOORS, ALSO WHEN THE CAR IN THE CITY AND TO AND AFTER A WHILE ARRACO EMPIESA TO CHANGE THE TRANSMISSION VERY STRONG AND FEEL LIKE HITTING. *TR

3/11/2012

RIGHT FRONT STRUT HAS STARTED TO LEAK OIL. POSSIBLE FIRE HAZARD DUE TO VICINITY OF THE BRAKE. AFTER SPEAKING WITH SERVICE ADVISOR AT DEALERSHIP HE STATED THIS IS THE 3RD STRUT HE SEEN REPLACED FOR LEAKAGE. *TR

6/20/2013

TRADED IN 2005 TOWN AND COUNTRY IN NOV 2010 TO 2010 TOWN AND COUNTRY NUMEROUS PROBLEMS ALSO HAD MAJOR BRAKE ISSUES NEARLY CAUSING ACCIDENT AT FOUR WAY INTERCHANGE. TRADED IT IN TAKING NEG.EQUITY TO 2011 DURANGO IN OCT 2011 IT HAS NUMEROUS ISSUE INCLUDING UP AND DOWN IDLE BULBS BLOWING WHEN WASHED THRU AUTO WASH AC PROBS. POWER STEERING BEGINING WHINE NOISE HAD BRAKES REPAIRED HARD SHIFTING COMPUTER FLASHED DEALER CANT FIGURE OUT PROBLEMS CALLED CORPORATION WAITING FOR REPLY. *TR

5/31/2013

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT WHEN SHE TURNED ON THE FRONT PASSENGER'S SIDE SIGNAL, THE FRONT DRIVER'S SIDE AND THE FRONT PASSENGER'S SIDE FOG LIGHTS BLINKED ERRONEOUSLY. THE VEHICLE WAS TAKEN TO A DEALER, WHO REPLACED THE FRONT PASSENGER'S SIDE HEADLIGHT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE MILEAGE WAS 81,000.

2/19/2014

MY SUV STALLED ON ME WHILE I WAS DRIVING. I KEPT DRIVING IT FOR 2 DAYS. THE STALLING CONTINUED DAILY AND IT TOOK A FEW ATTEMPTS BEFORE THE CAR WOULD START. ONE NIGHT WHEN I GOT HOME AND PARKED, IT SOUNDED LIKE I HAD A FLAT TIRE. HOWEVER, THE SOUND OF AIR BEING RELEASED WASN'T ANY OF MY TIRES. THE SOUND WAS COMING FROM UNDER NEATH THE CAR LIKE WHERE THE FUEL PUMP IS LOCATED. I TOOK IT TO THE DEALER SHIP AND THEY TOLD ME THAT IT WAS THE BATTERY. I PURCHASED A NEW BATTEREY AND TESTED IT OUT OVER THE WEEKEND. I CONTINUED TO HAVE THE SAME PROBLEMS AND MY CAR STARTED MAKING A HUMING SOUND WHEN ON AND AS I WOULD DRIVE IT. THE DAY THAT I WAS DRIVING IT BACK TO THE DEALERSHIP A BUNCH OF SMOKE WAS COMING IN FROM THE AC VENTS WITH SMALL PARTICALS. I HAD TO TURN OFF MY AC. MY CAR HAS BEEN IN THE DEALERSHIP FOR A LITTLE OVER A WEEK NOW AND SO FAR THEY FOUND THAT THE ALTERNATOR ISN'T WORKING.

9/6/2013

WONT START JUST CRANKS AND WONT TURN OVER. IF START AFTER SEVER TIMES LOST COMPRESSION AND SHUT DOWN EVEN DRIVING IT. TREMBLING AND SHAKING WHEN ITS STARTS IF ITS STARTS. NOT TO ABLE TO START,SHUT OFF WITHOUT WARNINGS. *TR

5/27/2014

DEFECTIVE TIPM. I'M POSTING THESE COMMENTS SHORTLY AFTER RECEIVING A CALL FROM MY LOCAL DODGE SERVICE CENTER ADVISING ME OF THE CAUSE OF MY VEHICLE NOT STARTING. IF THIS IS A PROBLEM THAT HAS BEEN EXPERIENCED BY MANY CHRYSLER OWNERS (TIPM), THEN I FIND IT SHAMEFUL THAT CHRYSLER HAS NOT IMPLEMENTED A FIX. FORTUNATELY I HAVE AN EXTENDED WARRANTY TO COVER THE REPAIR, BUT I DISLIKE HAVING TO USE IT FOR A KNOWN PROBLEM. UPDATED 4/24/2015 *JS

7/28/2014

WHEN THE KEY IS PUT INSIDE THE IGNITION, IT TAKES A COUPLE OF TRIES FOR THE ENGINE TO START (IF AT ALL) AFTER FAILING MULTIPLE TIMES. AFTER IT STARTS, SOMETIMES THE ENGINE SHUTS DOWN COMPLETELY WHEN I AM DRIVING AT 30+MPH AND WHEN I HIT A STOP SIGN/RED LIGHT! THIS IS VERY DANGEROUS AND NEEDS TO BE FIXED! *JS

7/29/2014

MY VEHICLE HAS PUSH BUTTON START. THE BATTERY IN THE REMOTE THAT CONTROLS THE VEHICLE STARTED TO DIE AND THE VEHICLE BECAME HARD TO START. TOOK THE REMOTES TO THE DEALERSHIP TO GET THE BATTERIES CHANGED. THEY MANAGED TO DAMAGE THE PROGRAMMING TO THE VEHICLE. TWO DAYS AFTER CHANGING THE BATTERY, THE VEHICLE WOULD NOT START AT ALL. IT WAS NO LONGER STALLING. HAD THE VEHICLE TOWED TO THE DEALERSHIP AND THEY STATED THE PROGRAMMING WAS OFF AND THE TIP MODULE WAS GONE AND NEEDED REPLACEMENT. THEY COULD NOT OFFER FURTHER DETAILS. *TR

7/22/2013

I WAS THE EXTREMELY PROUD OWNER OF A 2011 DODGE DURANGO. BY FAR THE BEST VEHICLE I HAVE EVER OWNED. ON JANUARY 11, 2014 WHILE ON OUR WAY HOME WITH OUR (2) CHILDREN, WE WERE HEADING DOWN A MOUNTAIN COMING INTO A TURN. IT WAS FOGGY THAT NIGHT AND UNSURE IF THERE WAS ICE ON THE ROAD I WAS DRIVING A MAXIMUM SPEED OF 20 MILES AN HOUR. I DRIVE THIS ROAD EVERY DAY, AS I HAVE FOR THE PAST 25 YEARS. WHEN I STARTED TO APPLY MY BRAKES, THEY LOCKED UP/GRABBED AT WHICH POINT WE STARTED TO GAIN SPEED AND WENT DIRECTLY INTO A GUARD RAIL ULTIMATELY TOTALING MY VEHICLE. I THANK ALL THAT IS GOOD IN THIS WORLD THAT NO ONE WAS SERIOUSLY INJURED, BUT EXTREMELY TERRIFIED AND THANKFUL THAT WE WERE NOT GOING ANY FASTER. THIS WAS THE WORST NIGHT OF MY LIFE AS WE STOOD IN THE MIDDLE OF THE NIGHT A LONG THE ROAD WAITING FOR HELP. THE PSP DID NOT SHOW UP FOR ABOUT 2 HOURS AND ONCE THE TOW TRUCK GOT THERE WE HAD TO WAIT EVEN LONGER. I HAVE TO ASK MYSELF IF KNOWING ABOUT THE POSSIBILITY OF BRAKE CORROSION MAY HAVE PREVENTED THIS ACCIDENT. I KNOW VEHICLES ARE REPLACEABLE, BUT AS I SAID THIS WAS THE BEST VEHICLE THAT I HAVE EVER HAD AND I MISS IT TO THIS DAY. *TR

4/2/2014

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE TURNING SIGNALS WOULD NOT OPERATE, THE VEHICLE WOULD STALL SPORADICALLY AND THE WOULD OCCASIONALLY FAIL TO ACCELERATE. THE VEHICLE WOULD OPERATE NORMALLY ONCE RESTARTED AFTER STALLING, BUT THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE HAD MALFUNCTIONED. THE VEHICLE WAS REPAIRED BUT THE FAILURE WAS NOT REMEDIED. THE CONTACT ALSO INDICATED THAT THE REAR HATCH WOULD INDEPENDENTLY OPEN AND THE DOOR LOCKS WERE ALSO MALFUNCTIONING. THE CONTACT BECAME LOCKED IN THE VEHICLE FOR 20 MINUTES BEFORE THE POWER DOOR LOCKS BECAME OPERABLE. THE VEHICLE WAS NOT REPAIRED BUT WAS LATER DIAGNOSED WITH A 4-WHEEL LOW LOCK SWITCH FAILURE WHEN IT ROLLED DOWNHILL WHILE SECURED IN PARK. THE SWITCH WAS REPLACED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.

6/2/2014

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE TURNING SIGNALS WOULD NOT OPERATE, THE VEHICLE WOULD STALL SPORADICALLY AND THE WOULD OCCASIONALLY FAIL TO ACCELERATE. THE VEHICLE WOULD OPERATE NORMALLY ONCE RESTARTED AFTER STALLING, BUT THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE HAD MALFUNCTIONED. THE VEHICLE WAS REPAIRED BUT THE FAILURE WAS NOT REMEDIED. THE CONTACT ALSO INDICATED THAT THE REAR HATCH WOULD INDEPENDENTLY OPEN AND THE DOOR LOCKS WERE ALSO MALFUNCTIONING. THE CONTACT BECAME LOCKED IN THE VEHICLE FOR 20 MINUTES BEFORE THE POWER DOOR LOCKS BECAME OPERABLE. THE VEHICLE WAS NOT REPAIRED BUT WAS LATER DIAGNOSED WITH A 4-WHEEL LOW LOCK SWITCH FAILURE WHEN IT ROLLED DOWNHILL WHILE SECURED IN PARK. THE SWITCH WAS REPLACED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.

6/2/2014

TL * THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING 35 MPH, THE ENGINE STALLED AND ALL OF THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE DEALER RECOMMENDED THAT THE ALTERNATOR BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 49,863.

8/6/2014