2014 Dodge Avenger Owner Complaints

I WAS HIT BY ANOTHER CAR THAT RAN A STOP SIGN AND NONE OF MY AIRBAGS DEPLOYED. THE ACCIDENT RESULTED IN A TOTAL LOSS DUE TO THE HARD HIT. AS A RESULT I DO NOT FEEL SAFE AT ALL KNOWING THAT I COULD BE HIT SO HARD THAT MY 2014 DODGE AVENGER WAS TOTALED BUT NO AIR BAGS DEPLOYED TO DO THE JOB THEY WERE SUPPOSE TO DO.

12/17/2014

I WAS DRIVING AND HIT A PHONE POLE HEAD ON. MY DODGE AVENGER WAS CONCAVED AT THE DRIVERS FRONT SIDE. THE VEHICLE WAS CRUSHED THRU THE BUMBER, BUMPER REINFORCEMENT, RADIATOR. THE AIR BAGS NEVER DEPLOYED. THE COST OF THE DAMAGED VEHICLE WAS 5 GRAND. THIS ACCIDENT CAUSED A CONCUSSION AND TORN ROTATOR CUFF.

3/6/2015

HAED ON GUARLRAIL AND AIRABG AND SEAT BELT DIDN'T GO OFF PLUS DRIVER SEAT SLID FORWARD HITTING CHEST SHOULDER AND HEAD ON WINDOE STEERING WHEEL AND KNEE HITTING DASH BREAKING ARTIFICIAL KNEE

1/5/2016

TL* THE CONTACT OWNS A 2014 DODGE AVENGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEAT BELTS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/25/17*LJ UPDATED 7/6/18*JB

11/18/2016

I WAS DRIVING AND THE CAR JUST CUT BACK, IT ACT AS THOUGH IT WANTED TO STALL. IT DID THIS A FEW TIMES. I HAD TO GO TO THE DEALERSHIP AND HAVE MY WARNING LIGHTS ON THE DASH RESET 3 TIMES. THEY ALWAYS HAD A REASON WHY THIS HAPPENED. I WILL NEVER GET ANOTHER AVENGER THAT'S FOR SURE. I LOVE DODGE BUT I HAVE ALWAYS HAD A CARAVAN USED AND THIS CAR HAD 9MILES ON IT WHEN I BROUGHT IT DEC 2013 I HAVE NOT HAD IT A WHOLE YEAR YET AND I'VE BEEN TO THE SHOP 4 TIMES ALREADY. *TR

12/18/2014

THIS HAS BEEN GOING ON NOW FOR OVER A 1 YEAR. MY CAR ENGINE JUST SHUTS OFF FOR NO REASON. I HAVE TAKEN IT IN HAD IT TOWED IN AND MULTI DODGE DEALERSHIP MECHANICS LOOKS AT IT. NOBODY CAN FIGURE OUT WHY IT DOES IT. THEY HAVE DUPLICATED THE PROBLEM LOTS OF TIMES BUT DON'T KNOW WHY IT HAPPENS. EVERY MECHANIC REFUSES TO DOCUMENT IN THE SYSTEMS THAT THIS IS HAPPENING BECAUSE THEY CAN'T FIX THE PROBLEM BUT I MAKE THEM ALL RIGHT ON MY COPY OF THE SERVICE PAPERWORK THAT THEY DID DUPLICATE IT AND WHAT THEY DID TO PROTECT ME.THE ONLY THING THEY HAVE EVERY CHANGE IS THE ERG VALVE BUT IT STILL HAPPENS TO THIS DAY. THIS IS A HUGE SAFETY ISSUE.

5/21/2015

I PURCHASED MY CAR BRAND NEW 0 MILES ON IT IN FEBRUARY ME AND MY GRANNY I HAVE A WHITE ON SHE HAS A BLACK ONE SOON AS SHE PURCHASED HER CAR THE CHARGING PORT WAS FLASHING ON AND OFF AND IT WENT OUT AND JUST TWO WEEKS AGO MY CARS LIGHTS WAS FLASHING ON AND OFF THE CAR WOULDN'T GO PAST 40MPH WITHOUT THE CAR SHAKING AND THE LIGHTS FLASHING I EVEN GOT PULLED OVER I HATE THE CAR. *TR

6/16/2014

WHILE DRIVING AROUND 20-25 MPH ALL MY DASHBOARD GAUGES FLASHED ON AND OFF BUT MY CAR DIDN'T STALL. *TR

8/28/2014

TL* THE CONTACT OWNS A 2014 DODGE AVENGER. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE SWERVED TO THE LEFT ABNORMALLY. IN ADDITION, THE CONTACT MENTIONED THAT THE BRAKES WOULD SQUEAL WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1,100 AND THE CURRENT MILEAGE WAS 1,528.

3/31/2014

I PURCHASE A 2014 DODGE AVENGER SEPT OF 2013. JANUARY 2014 WE BEGIN TO HEAR GRINDING OR CONSTANT SQUEALING DURING BACKING UP OR BRAKING. TOOK IT BACK TO THE DEALER AND THEY STATED THEY WERE WAITING ON THE MANUFACTURE TO MAKING NEW PARTS FOR THESE BRAKE OK, SO EVERY MONTH I'M TAKING IT BACK TO THE DEALER AND GETTING THE SAME ANSWER NOTHING YET. NO I HAVE TO DRIVE A LEAST 2 1/2 HOURS SOME DAY FOR WORK AND JUST THIS PASS WEEK, I HAD TO PUSH REAL HARD ON THE BRAKES TO GET IT TO STOP. AND THE NOSE IS GETTING LOUDER AND LOUDER AND THE DEALER STILL TELLING ME THE MANUFACTURE HAS NOT SENT REPLACE FOR THESE BRAKES THEY ARE MAKING NEW ONE FOR ALL THESE CARS. IN THE MEAN TIME THIS IS MY ONLY SOURCE TO GET BACK AND FORTH TO THE AND I AM AFRAID THOSE BRAKE ARE GOING TO GIVE OUT WHILE DRIVING. *TR

4/27/2015

I HAVE A 2014 DODGE AVENGER AND ON OCTOBER 17 I FUELED AT THE STATION AND PROCEEDED TO TRAVEL ON MY WAY HOME. WHEN I STOPPED AT THE LIGHT MY SON AND HIS FRIEND WERE TALKING. THE LIGHT CHANGED AND I TRIED TO GO THE CAR WOULDN'T GO. IT HAD SHUT ITSELF OFF. PRIOR TO THIS MY SON AND I WERE GOING DOWN THE INTERSTATE AND WE COULD HERE A SCREECHING WHISTLING SOUND COMING FROM THE FRONT OF THE CAR. LATER THAT DAY THE RADIO CHANGED STATIONS BY ITSELF. THE CHANGING OF THE STATION HAPPENED AGAIN ON OCTOBER 18 WITH ME AND MY WIFE IN THE CAR. THIS PROMPTED ME TO LOOK INTO THE RECALL FACTOR AND I FOUND MORE COMPLAINTS OF THE SAME TYPE. IF THERE IS A PROBLEM SOMEONE NEEDS TO ADDRESS IT NOW BEFORE THERE IS AN ACCIDENT AND SOMEONE GETS SERIOUSLY HURT OR DIES. MY SITUATION COULD HAVE BEEN BAD BECAUSE PEOPLE WERE EXPECTING MY CAR TO START MOVING AND I HAD NO IDEA IT WOULDN'T, AND I WAS ON AN UPHILL INCLINE. PLEASE LOOK INTO THESE PROBLEMS AND GET SOME INFO OUT TO THE PUBLIC.

10/18/2015

THE BRAKES SUDDENLY FAILED. I WAS ABLE TO STOP THE CAR BY STANDING ON THE BRAKES. I IF I HAD BEEN IN TRAFFIC I WOULD HAVE CRASHED. THE ENGINE WAS SHAKING VERY HARD AND IT WOULD NOT ACCELERATE TO GET IT OFF THE ROAD. TWO LIGHTS CAME ON. THE ELECTRONIC THROTTLE CONTROL AND THE ONE THAT SHOWS A PICTURE OF A CAR ON A SLIPPERY ROAD. THE NEXT DAY THE LIGHTS WERE OFF AND IT BEHAVED NORMALLY. THEN IT REOCCURRED. I AM TAKING IT TO A DEALER BUT SUDDEN LOSS OF BRAKING IS UNACCEPTABLE AND FROM WHAT I READ ON THE INTERNET A LOT OF PEOPLE HAVE HAD THIS SAME ISSUE.

4/3/2016

TL* THE CONTACT OWNS A 2014 DODGE AVENGER. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE WOULD SWERVE FROM SIDE TO SIDE ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN WAS UNABLE TO DETERMINE WHAT WAS CAUSING THE FAILURE BUT DECIDED TO PERFORMED AN ALIGNMENT AND ROTATED THE TIRES. THE REMEDY FAILED TO REPAIR THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 20 AND THE CURRENT MILEAGE WAS 5,129.

3/20/2014

TL* THE CONTACT OWNS A 2014 DODGE AVENGER. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL BEGAN MOVING TO THE RIGHT AND THE CONTACT HAD TO USE BOTH HANDS WITH FORCE IN ORDER TO CONTROL THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO WAS UNABLE TO REPLICATE NOR DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130. UPDATED 7/22/14*CN

5/14/2014

I WAS DRIVING ON THE BELTWAY AND THE CAR JUST STALLED. I WAS DOING 70 MPH AT THE TIME. THE CAR RANDOMLY STALLS/WON'T CRANK AND IT HAS LESS THAN 4000 MILES ON IT. I JUST PURCHASED THE CAR AND HAVE BEEN BACK AND FORTH TO THE DEALERSHIP AND THEY WILL NOT HELP ME. IT SHUTS OFF WITH NO WARNING AND ALL THE GAUGES GET STUCK. I AM AFRAID FOR MY LIFE AND I CAN'T GET IN TOUCH WITH THE MANUFACTURER. BECAUSE I HAVE TO GET ON THE HIGHWAY TO GO TO WORK I AM AFRAID IT IS GOING TO HAPPEN WHEN I DON'T HAVE A WAY TO GET TO AN EMERGENCY LANE AND IT IS GOING TO CAUSE A FATALITY. NO ONE WILL TELL ME WHERE TO TURN AND THIS IS MY ONLY MODE OF TRANSPORTATION. *TR

11/17/2014

I WAS IN A CAR ACCIDENT AS OF MARCH, I HAD FRONT DAMAGE HIT PRETTY HARD AT LEAST THE PASSENGER AIR BAG SHOULD HAVE DEPLOYED BUT AFTER I GOT MY CAR BACK IT STARTED CUTTING OFF FOR NO REASON. I TOOK IT BACK TO AUTO SHOP THAT FIXED IT WHEN THE CHECK ENGINE LIGHT CAME ON DUE TO REVVING UP BETWEEN THE 3 AND 5 RPM AND BARELY MOVING THE LIGHTEST TOUCH IT WOULD STAY STUCK BETWEEN THOSE EVEN SLOWING DOWN TO LESS 25 MPH AS SOON AS STEP ON THE GAS IT WILL SHOOT RIGHT BACK UP BETWEEN 3 AND 5 RPM AND REV.. I WOULD HAVE TO PULL OVER TURN MY CAR OFF AND TURN THE KEY REALLY HARD TO TURN ON AND IT WOULD GO BACK REGULAR. MY CAR RANDOMLY CUTS OFF WHEN STOPPED AT LIGHTS OR WHEN COMING TO A STOP. IF I AM IN REVERSE AND START TO BACK UP IT STALLS, JERKS THEN CUTS OFF . THE DEALERSHIP AND AUTO SHOP ARE NOT FINDING ANYTHING "WRONG" WITH IT. UNKNOWN OF WHAT PATICULAR SYSTEM THIS IS I WAS TOLD FUEL LINE BUT I THINK ITS THE ENGINE THE CHECK ENGINE LIGHT WILL COME ON AND THEN GO BACK . IT IS HAPPENING ON AND OFF AND NO ONE WILL LOOK AT IT UNLESS IM PAYING OUT OF POCKET THIS STARTED HAPPENING AROUND 30,000 MILES.

8/12/2016

WITH ELECTRONIC STABILITY CONTROL (ESC) ON THE 2014 AVENGER R/T SELF STEERS UNDER HEAVY ACCELERATION, WHEN LANE-CHANGING, AND WHEN TURNING LEFT ONTO HIGHWAYS. WHEN THIS HAPPENS THE CAR IS ALL OVER THE ROAD. DODGE PROVIDES AN ESC OFF SWITCH. WITH ESC OFF THE CAR IS STABLE AND SAFE. THE DEALER IS AWARE OF THIS PROBLEM BUT SAYS THEY ARE NOT ALLOWED TO PERMANENTLY DISABLE THE ESC. THEIR ADVICE IS TO PRESS THE ESC OFF SWITCH EACH TIME THE CAR IS STARTED. *TR

4/18/2014

I HAD STARTED CAR AND PUT IN DRIVE. WHEN I PUSHED ON GAS THE CAR SHUT OFF. IT HAD DONE TWO TIMES EARLIER IN THE MONTH. I TOOK BACK TO DEALER I PURCHASED IT FROM AND THE MECHANIC SAID IT WAS THE SENSOR WHICH KEPT VEHICLE RUNNING AND I WAS LUCKY I WASN'T GOING FAST BECAUSE I WOULD HAVE PROBABLY HAD AN ACCIDENT BECAUSE I WOULDN'T BE ABLE TO CONTROL IT. *TR

9/14/2014

POWER LOSS IN THE GEARBOX , WHEN YOU ACCELERATE THE CAR IT HAPPENS EVERYDAY AT ANYTIME. *TR

5/4/2015

I WAS TRYING TO REVERSE AFTER MAKING A U-TURN ON A BUSINESS AVENUE IN QUEENS, NY AND AFTER TURNING AROUND, I PUT THE CAR IN RESERVE TO GO BACK A LITTLE BIT TO COMPLETE MY U-TURN, AND MY CAR WOULD NOT REVERSE, INSTEAD MOVES FORWARD, EVEN THOUGH THE VEHICLE WAS PUT INTO REVERSE POSITION. I TURN OFF THE ENGINE AND TURN IT BACK ON, PUT THE CAR IN REVERSE, AND IT CONTINUES TO DO THE SAME THING. SOMEONE HELP ME PUSH IT BACK WHILE IN NEUTRAL AND I THEN PUT IT IN DRIVE AND IT WAS OK AFTER THAT. MY CHILDREN WAS IN THE CAR WITH ME AND THIS HAPPENED ON A BUSY AVE. I AM CONCERNED FOR THE SAFETY FOR EVERYONE. MY CHILDREN ARE ALWAYS WITH ME IN MY CAR. PLEASE TAKE A CLOSER LOOK AT THIS PROBLEM WITH MY CAR AND MANY OTHERS. THANK YOU. *TR

7/20/2015

WHILE I WAS DRIVING, THE HOOD OF MY CAR BECAME UNLATCHED AND INVERTED ONTO MY WINDSHIELD AND WARPING TO MY WINDSHIELD, AND DENTING THE ROOF OF MY CAR. THESE CAUSE THE HINGES, ROOF, HOOD AND LATCHES TO BE REPLACED. NEARLY 4000$ IN DAMAGE.

6/5/2015

HIT A FEW DEER HEAD ON IT TOOK OUT BOTH SIDES AND COMPLETE FRONT END AND AIR BAGS DIDN'T DEPLOY AND IT WAS A PRETTY HARD IMPACT ILL BE SURPRISED IF THEY DON'T TOTAL THE VEHICLE OUT WE WERE ON HWY 45 IN BLOOMINGTON INDIANA

12/26/2015

HAED ON GUARLRAIL AND AIRABG AND SEAT BELT DIDN'T GO OFF PLUS DRIVER SEAT SLID FORWARD HITTING CHEST SHOULDER AND HEAD ON WINDOE STEERING WHEEL AND KNEE HITTING DASH BREAKING ARTIFICIAL KNEE

1/5/2016

HEAD REST HAS SEPARATED WHILE NOT DRIVING. SINCE THE TIME IT SEPARATED THE AIRBAG LIGHT IN MY CAR WILL NOT GO OFF. I HAVE NOT BEEN ABLE TO RESET IT ON MY OWN AND SEEMS THAT IT WAS NOT PART OF A RECALL THAT WAS AN AIRBAG ISSUE WITH THE DODGE AVENGER IDENTIFIED IN 2016. MY CAR HAS NOT BEEN IN AN ACCIDENT, IN GOOD CONDITION, BUT I HAVE AN AIRBAG LIGHT ON CONSTANTLY AND MY HEADREST IS "POPPED". THIS IS NOT SAFE TO HAVE HAPPENING IN ORDINARY DRIVING CONDITIONS. THIS PART SHOULD BE RECALLED BY DODGE. THERE ARE MANY COMPLAINTS ABOUT THIS ALL OVER THE INTERNET FOR 2014 AVENGERS. PEOPLE COULD GET HURT. I HAVE NOT HAD THE PART REPAIRED BY DODGE, BUT HAVE BEEN QUOTED UPWARDS OF $500 TO FIX A HEADREST! THE HEADREST IS WHAT IS SETTING MY AIRBAG LIGHT OFF AND NOT KNOWING IF MY PASSENGER WILL BE PROTECTED IS NOT COMFORTING. DODGE NEEDS TO FIX THIS ISSUE. IT WAS AN ISSUE FOR 2010-2013 MODELS AND THAT IS NO DIFFERENT FOR THE 2014 MODELS EITHER.

7/23/2018

WHEN DRIVING THE CAR IT SWAYS SIDE TO SIDE AND ALSO KICKS TO THE RIGHT WHEN GOING OVER RAILROAD TRACKS AT APPROX. 15 MPH.I HAVE TO DRIVE WITH BOTH HANDS FIRMLY ON THE WHEEL SO THAT IT DOES NOT PULL ONE WAY OR THE OTHER. *TR

8/17/2014

TL* THE CONTACT OWNS A 2014 DODGE AVENGER. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND IT WAS DISCOVERED THAT THE REAR STRUTS, SPRINGS, AND BRACKETS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT MENTIONED THAT BOTH REAR TIRES WERE PREVIOUSLY REPLACED ON TWO SEPARATE OCCASIONS DUE TO THE FAULTY SUSPENSION. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.

3/9/2015

HIT A FEW DEER HEAD ON IT TOOK OUT BOTH SIDES AND COMPLETE FRONT END AND AIR BAGS DIDN'T DEPLOY AND IT WAS A PRETTY HARD IMPACT ILL BE SURPRISED IF THEY DON'T TOTAL THE VEHICLE OUT WE WERE ON HWY 45 IN BLOOMINGTON INDIANA

12/26/2015

MY 2014 DODGE AVENGER HAS A FAULTY TIPM. THIS HAS CAUSED MY CAR TO LOSE ALL ELECTRICAL POWER INCLUDING ENGINE STALLING, LACK OF POWER STEERING, AND NO LIGHTS WHILE DRIVING DOWN A BUSY HIGHWAY AT NIGHT. THIS HAPPENED SEVERAL TIMES. ONCE IT HAPPENED WHILE I WAS TURNING THROUGH A BUSY INTERSECTION! NOW IT HAS CAUSED MY WIPERS TO STOP WORKING! THIS IS AND HAS BEEN A SAFETY HAZARD. CHRYSLER HAS KNOWN ABOUT THIS AND HAS TRIED TO IGNORE, DENY, EVEN COVER IT UP SINCE BEFORE 2008. HUNDREDS OF THOUSANDS OF OWNERS HAVE BEEN DANGEROUSLY AFFECTED BY THIS. I DON'T KNOW WHY THIS HASN'T BEEN FRONT PAGE NEWS! AS AN UBER AND LYFT DRIVER I CAN'T MAKE A LIVING NOW BECAUSE OF THIS. CHRYSLER HAS ALREADY BEEN SUED OVER THIS AND NEED TO BE CONTINUED TO BE HELD ACCOUNTABLE. THEY HAVE GIVEN NO EFFORT TO RECALL ALL OF THE AFFECTED VEHICLES YET, ONLY A FEW MODELS THAT WERE HEAVILY MENTIONED IN THE LAWSUIT. THIS IS AN OUTRAGE. THIS PART COSTS AT LEAST $1000 FOR THE CONSUMER TO REPLACE ONLY TO BE ENDANGERED BY IT YET AGAIN. CHRYSLER HAS ACTED LAZILY AND UNSCRUPULOUSLY REGARDING THIS MATTER AND I NEED MY VEHICLE FIXED. AMERICAN CONSUMERS DESERVE BETTER THAN THIS. THIS KIND OF BEHAVIOR FROM A CAR MANUFACTURER IS UNACCEPTABLE. WE MUST HAVE A NO CHARGE RECALL ASAP.

11/15/2016

THE BRAKES SUDDENLY FAILED. I WAS ABLE TO STOP THE CAR BY STANDING ON THE BRAKES. I IF I HAD BEEN IN TRAFFIC I WOULD HAVE CRASHED. THE ENGINE WAS SHAKING VERY HARD AND IT WOULD NOT ACCELERATE TO GET IT OFF THE ROAD. TWO LIGHTS CAME ON. THE ELECTRONIC THROTTLE CONTROL AND THE ONE THAT SHOWS A PICTURE OF A CAR ON A SLIPPERY ROAD. THE NEXT DAY THE LIGHTS WERE OFF AND IT BEHAVED NORMALLY. THEN IT REOCCURRED. I AM TAKING IT TO A DEALER BUT SUDDEN LOSS OF BRAKING IS UNACCEPTABLE AND FROM WHAT I READ ON THE INTERNET A LOT OF PEOPLE HAVE HAD THIS SAME ISSUE.

4/3/2016

LOSS OF POWER AND PREVENTED THE VECHILE FROM ACCELERATING PAST 10-15MPH. IVE BEEN GOING INTO DEALERS FOR SAME TYPE OF ITEMS. THEY JUST KEEP RESETTING CODE. SEND ME AWAY. TODAY I WAS STRANDED. NEED HELP.

10/18/2016

WHILE TRAVELING ON THE HIGHWAY I NOTICED A PULLING/SHAKING OF THE VEHICLE FELT AS IF THE CAR DID NOT WANT TO FOLLOW MY CONTROL. IT WILL ALSO FEEL AS IF IT WANTS TO ATTEMPT TO STALL OR SWITCH GEARS WHILE DRIVING *JS

2/7/2015

THE TIRE SEPARATED AND EXPLODED, THIS IS A FAIRLY NEW CAR, I COULD OF HAD AN ACCIDENT. THIS SHOULD BE RECALLED RIGHT AWAY.

9/7/2015

TL* THE CONTACT OWNS A 2014 DODGE AVENGER. WHILE DRIVING APPROXIMATELY 45 MPH, THE PASSENGER SIDE HEADREST PADDING SEPARATED AND PUSHED FORWARD. THE CONTACT PUSHED THE PADDING BACK, BUT IT DID NOT LATCH BACK TO THE FRAME. THE CONTACT SCHEDULED AN APPOINTMENT WITH THE DEALER (JT'S JEEP, DODGE, AND CHRYSLER IN LEXINGTON, SC: 803-220-3725). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. ALSO, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS). THE FAILURE MILEAGE WAS APPROXIMATELY 25,200. PARTS DISTRIBUTION DISCONNECT.

8/18/2017

TL* THE CONTACT OWNS A 2014 DODGE AVENGER. WHILE THE VEHICLE WAS STOPPED AT A TRAFFIC LIGHT, THE HEADREST DEPLOYED AND THE HEAD RESTRAINT THAT WAS SUPPOSED TO PREVENT WHIPLASH IN A REAR END COLLISION POPPED OFF THE SEAT. THE CONTACT WAS NOT INJURED. THE DEALER (SHOTTENKIRK CHRYSLER DODGE JEEP RAM, 200 LIBERTY BLVD, CANTON, GA 30114, (678) 535-3417) WAS CALLED AND DENIED ANY KNOWLEDGE OF THE FAILURE EVEN THOUGH THERE WERE PAST INCIDENTS REPORTED ON THE INTERNET. THE MANUFACTURER INFORMED THE CONTACT TO GO TO ANOTHER DEALER AND PAY THE DEDUCTIBLE SINCE THE VEHICLE WAS UNDER AN EXTENDED WARRANTY, WHICH COULD POSSIBLY COVER THE REPAIRS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 78,000. *TT CONSUMER STATED CORPORATE OFFICE IS AWARE OF THE PROBLEM. *JB

11/2/2018

TL* THE CONTACT OWNS A 2014 DODGE AVENGER EQUIPPED WITH CONTINENTAL STEEL BELT RADIAL TIRES, SIZE: 225/55/R17 (NA). WHILE DRIVING 30 MPH OVER A POTHOLE, THE FRONT AND REAR PASSENGER SIDE TIRES BLEW OUT. THE CONTACT DISCOVERED THAT THE RIMS WERE DAMAGED ON BOTH TIRES. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING WHERE IT WAS CONFIRMED THAT THE TREAD SEPARATED FROM THE FRONT AND REAR PASSENGER TIRES. THE TIRES WERE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 21,000. THE TIRE FAILURE MILEAGE AND DOT NUMBER WERE UNKNOWN.

6/2/2015

TL* THE CONTACT OWNS A 2014 DODGE AVENGER. WHILE REVERSING AT APPROXIMATELY 10 MPH, THE RUBBER BRAKE PEDAL COVER BECAME DETACHED WHEN THE CONTACT ATTEMPTED TO DEPRESS THE BRAKE PEDAL. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE CONTACT SHIFTED THE VEHICLE INTO DRIVE AND CRASHED INTO A BUILDING THREE TIMES DUE TO NOT BEING ABLE TO FIND THE BRAKE PEDAL. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,000. UPDATED 02/05/16*LJ

11/30/2015

TL* THE CONTACT OWNS A 2014 DODGE AVENGER. WHILE DRIVING, THE VEHICLE EXPERIENCED A LOSS OF POWER AND PREVENTED THE VEHICLE FROM ACCELERATING PAST 10-15 MPH. THE ETC WARNING INDICATOR AND TRACTION CONTROL WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE OCCURRED APPROXIMATELY SIX TIMES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. THE VIN WAS NOT PROVIDED.

10/7/2016

TL* THE CONTACT OWNS A 2014 DODGE AVENGER. ON SEVERAL OCCASIONS, WHILE DRIVING, THE VEHICLE BECAME BUMPY AND THE REAR END SPUN TO THE LEFT AND RIGHT. AS A RESULT, THE CONTACT TEMPORARILY LOST CONTROL OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SHOCKS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000. THE VIN WAS NOT AVAILABLE.

4/5/2017

TL* THE CONTACT OWNS A 2014 DODGE AVENGER. THE CONTACT STATED THAT THE VENT CONTROL FUNCTION WAS NOT WORKING PROPERLY WHEN ATTEMPTING TO HEAT THE VEHICLE. CRYSTAL CHRYSLER DODGE JEEP OF BROOKSVILLE (14358 CORTEZ BLVD, BROOKSVILLE, FL 34613, (352) 597-1265) STATED THAT FLUIDS LEAKED INTO THE RADIATOR DURING VEHICLE PRODUCTION, WHICH CAUSED DEBRIS AROUND THE HEATER CORE. THE DEALER INDICATED THAT THE VEHICLE WOULD NOT BE REPAIRED UNDER WARRANTY AND FURTHER TESTING WAS REQUIRED. ADDITIONALLY, THE HEATER CORE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000. *TT*JB

1/31/2019

TL* THE CONTACT OWNS A 2014 DODGE AVENGER. WHILE DRIVING 30 MPH, THE VEHICLE STALLED AND THE HORN SOUNDED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE CONTACTED. THE FAILURE MILEAGE WAS 64,000. Vehicle has stalled several times and dealer was notified case number [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”

7/23/2019