2011 Dodge Avenger Owner Complaints

PASSENGER DEFROST BLOWS COLD AIR WHICH MEANS IT IS NOT CLEARING THE WINDOWS IN INCLEMENT WEATHER. THE FROSTING OF WINDOWS HAS CREATED SAFETY ISSUES FOR ME BECAUSE ON A BUSY ROAD I HAVE ALMOST HAD AN ACCIDENT.

11/19/2015

DEFROSTER ONLY WORKS ON HIGH. DROVE FOR 40 MINUTES HAD TO KEEP FAN AND HEAT CONTROL ON FULL THE WHOLE TIME TO KEEP WINDSHIELD CLEANED OFF. SIDE WINDOWS NEVER CLEARED OFF.

12/20/2015

TL* THE CONTACT OWNS A 2011 DODGE AVENGER. THE CONTACT WAS DRIVING 55 MPH WHEN THE CONTACT CRASHED INTO A POLE. DURING THE CRASH THE SEAT BELTS DID NOT RESTRAIN AND THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUFFERED A CONCUSSION. THE VEHICLE WAS TAKEN TO A REPAIR SHOP WHERE THE MECHANIC ADVISED THAT DURING THE CRASH THE SENSORS WERE PULLED IN FROM THE SUB FRAME, CAUSING THE SENSORS NOT TO RECEIVE ANY IMPACT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 9,000.

10/6/2011

TL* THE CONTACT OWNS A 2011 DODGE AVENGER. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, SHE DROVE THROUGH A STOP LIGHT AND ANOTHER VEHICLE CRASHED INTO THE FRONT PASSENGER DOOR. THE AIR BAGS DID NOT DEPLOY DURING THE CRASH. THERE WAS AN OCCUPANT IN THE FRONT PASSENGER SEAT THAT SUFFERED NECK INJURIES AND WAS TAKEN TO THE HOSPITAL. THE FRONT PASSENGER DOOR RECEIVED EXTENSIVE DAMAGES. THE POLICE WERE NOTIFIED AND A REPORT WAS AVAILABLE IF NEEDED. THE VEHICLE WAS TOWED TO AN AUTO BODY SHOP WHERE IT WAS AWAITING REPAIR. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURE WAS NOTIFIED AND STATED THAT THE PARAMETERS OF THE AIR BAG SENSORS WERE NOT STRUCK DURING THE CRASH, THEREFORE THE AIR BAGS WOULD NOT DEPLOY. THE FAILURE AND CURRENT MILEAGES WERE 10,000.

6/26/2012

VEHICLE MADE A MECHANICAL CLICKING NOISE AT LOW SPEED DUE TO ELECTRIC MODULE FAILURE. *KB

3/20/2012

THE CAR HAS A TREMENDOUS DELAY WHEN YOU PRESS THE GAS PEDAL FROM ANY SPEED. THIS HAS ALMOST CAUSED ME A FEW ACCIDENTS ALREADY WHEN CROSSING INTERSECTIONS THAT HAVE NO TRAFFIC SIGNALS. THE VEHICLE FINALLY REACTS AFTER A SECOND OR TWO OF HAVING PRESSED THE GAS PEDAL BUT THE PEDAL IS PRESSED SO FAR BY ME ALREADY THAT IT ENDS UP ACCELERATING INCREDIBLY ABRUPTLY THAT IS ALSO DANGEROUS. SEEMS TO BE A COMPUTER ISSUE BECAUSE THE HORN ALSO HAS THE SAME 1-2 SECOND DELAY BEFORE IT FINALLY BEEPS AFTER YOU PRESS THE HORN PAD ON THE STEERING WHEEL. ALSO WHEN YOU GO TO TURN THE CAR ON IT SUFFERS FROM A 1-2 SECOND DELAY BEFORE THE STARTER BEGINS TO CRANK THE ENGINE OVER. ITS LIKE THE COMPUTER IS SOOOO SLOW TO REACT TO COMMANDS BY THE DRIVER AND THIS IS DANGEROUS WHEN IT AFFECTS THE GAS PEDAL ACCELERATION REACTION TIME AND THE HORN PAD REACTION TIME. PLEASE ADDRESS THIS SINCE I OWN THIS VEHICLE AND WILL END UP SELLING IT IF THE DEALER CANT REPAIR THIS EXCESSIVE COMPUTER REACTION ISSUE. WHEN I SPOKE TO A DEALER ABOUT THIS THEY SAID IT WAS NORMAL TO HAVE THIS LONG REACTION TIME AND IT WAS DONE BY CHRYSLER FOR "SAFETY REASONS" WHICH MADE NO SENSE TO ME THAT TAKING AWAY DRIVER CONTROL OVER ACCELERATION IS ADVANTAGEOUS OR "SAFE" IN ANY WAY, SHAPE OR FORM.. IT HAS CREATED AND PUT ME IN DANGEROUS SITUATIONS ALREADY SINCE I DON'T FEEL I HAVE CONTROL OF THE ACCELERATION OF THE CAR SINCE IT DOES NOT ACCELERATE IMMEDIATELY WHEN YOU PRESS THE GAS PEDAL. THE SAME APPLIES TO THE HORN DELAY AFTER YOU HIT THE HORN PAD ON THE STEERING WHEEL, WHAT "SAFETY REASON" COULD THAT JUSTIFY THIS CAR HAS TO GET THESE ISSUES RESOLVED TO PREVENT FUTURE ACCIDENTS DUE TO THESE PROBLEMS. PLEASE LOOK INTO THESE COMPLAINTS. *TR

5/6/2012

TL* THE CONTACT OWNS A 2011 DODGE AVENGER. THE CONTACT STATED THAT THE VEHICLE SUDDENLY STALLED WHILE STOPPED AT A STOP LIGHT. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FIVE DIFFERENT TIMES. THE TECHNICIANS WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.

5/16/2012

TL* THE CONTACT OWNS A 2011 DODGE AVENGER. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE SITTING AT A TRAFFIC STOP. THE FAILURE RECURRED FOUR TIMES AND WOULD ONLY OCCUR ONCE THE VEHICLE WAS AT A COMPLETE STOP. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THE DEALER ADVISED THE CONTACT THAT THEY WERE UNABLE TO DETERMINE A FAILURE WITHIN THE VEHICLE. THE CONTACT MADE SEVERAL ATTEMPTS TO SPEAK WITH THE MANUFACTURER BUT ONLY RECEIVED A RECORDED MESSAGE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 11 AND THE CURRENT MILEAGE WAS 7399.

5/30/2012

TL* THE CONTACT OWNS A 2011 DODGE AVENGER. THE CONTACT WAS DRIVING 55 MPH WHEN THE CONTACT CRASHED INTO A POLE. DURING THE CRASH THE SEAT BELTS DID NOT RESTRAIN AND THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUFFERED A CONCUSSION. THE VEHICLE WAS TAKEN TO A REPAIR SHOP WHERE THE MECHANIC ADVISED THAT DURING THE CRASH THE SENSORS WERE PULLED IN FROM THE SUB FRAME, CAUSING THE SENSORS NOT TO RECEIVE ANY IMPACT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 9,000.

10/6/2011

TL* THE CONTACT OWNS A 2011 DODGE AVENGER. THE CONTACT STATED THAT THE REAR SEAT BELT FAILED TO UNTIGHTEN AND CAUSED THE PASSENGER TO GET STUCK WHILE UNBUCKLING THE SEAT BELT. THE FAILURE ONLY RECURRED ONCE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

4/9/2015

I HAVE PURCHASED 3 DODGE AVENGERS 2010 AND 2011. EACH OF THE CARS ARE DOING THE SAME THING STALLS WHILE DRIVING I THOUGHT IT WAS THE TRANSMISSION. I HAVE TAKEN THE CARS BACK TO THE DEALER ON NUMEROUS OCCASIONS 5 TO 6 TIMES AND THE TECH COULD NOT FIND ANYTHING WRONG. I WAS DRIVING MY KIDS TO SCHOOL AND BEGAN TO PRESS THE GAS FROM THE LIGHT AND IT TURNED OFF THE CAR BEHIND ME ALMOST HIT US. I WAS DRIVING GOING 10 MPH AND THE CAR TURNED OFF. I WAS IN A SCHOOL ZONE. I WAS AT A STOP LIGHT AND IT STALLS. I CANNOT UNDERSTAND THIS AND THE TECHS ARE OBLIVIOUS ALSO. I HAVE HAD ENOUGH AND I JUST PURCHASED THIS CAR. *TR

3/14/2012

TL* THE CONTACT OWNS A 2011 DODGE AVENGER. THE CONTACT STATED THAT WHENEVER TRAVELING OVER UNEVEN PAVEMENT, THE VEHICLE WOULD SHAKE UNCONTROLLABLE. THE CONTACT STATED THAT THE FAILURE FELT AS IF THE REAR OF THE VEHICLE WAS NOT CONTACTING THE PAVEMENT WHEN THE FAILURE OCCURRED. THE FAILURE CAUSED THE WINDSHIELD WIPER TO BECOME DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT WAS ADVISED THAT THE SUSPENSION AND STRUTS WERE NOT IN NEED OF REPAIR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 36,000 AND THE FAILURE MILEAGE WAS 41,000. *TR

4/2/2013

I HAVE A 2011 DODGE AVENGER EXPRESS AND HAVE AN ISSUE WITH MY WINDSHIELD WIPERS. THEY ONLY WORK ON THE HIGH SETTING. WHEN I WENT TO THE LOCAL DEALER THEY TOLD ME THAT I NEEDED A NEW MOTOR THAT WOULD COST $200. WHEN I TOOK IT BACK IN FOR THAT REPAIR THEY TOLD ME THAT A NEW MOTOR WASN'T CALLED FOR BUT A TIPM WAS NEEDED AT THE REQUEST OF DODGE/CHRYSLER AT THE COST OF $800.00. THERE IS A RECALL FOR THE TIPM BUT IT STARTS IN JUNE OF 2011 AND MY CAR WAS MADE IN FEBRUARY OF THAT YEAR. IS THERE SOMETHING I CAN DO? THERE IS NO WAY I CAN COME UP WITH $800.0 FOR THIS. *TR

11/7/2014

TL* THE CONTACT OWNS A 2011 DODGE AVENGER. THE CONTACT STATED THAT THE WIPERS OPERATED NON-STOP WHILE THE VEHICLE WAS IN MOTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

11/19/2014

TL* THE CONTACT OWNS A 2011 DODGE AVENGER. THE CONTACT STATED THAT THE VEHICLE WAS DRIVING AT IDLE SPEEDS WHEN THERE WAS AN INCREASE IN ENGINE RPMS AND THE VEHICLE ACCELERATION INCREASED. THE FAILURE WAS RESOLVED TEMPORARILY WHEN THE ENGINE WAS RESTARTED. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT CONTACT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 640 AND THE CURRENT MILEAGE WAS 1010.

10/31/2011

THE CAR HAS A TREMENDOUS DELAY WHEN YOU PRESS THE GAS PEDAL FROM ANY SPEED. THIS HAS ALMOST CAUSED ME A FEW ACCIDENTS ALREADY WHEN CROSSING INTERSECTIONS THAT HAVE NO TRAFFIC SIGNALS. THE VEHICLE FINALLY REACTS AFTER A SECOND OR TWO OF HAVING PRESSED THE GAS PEDAL BUT THE PEDAL IS PRESSED SO FAR BY ME ALREADY THAT IT ENDS UP ACCELERATING INCREDIBLY ABRUPTLY THAT IS ALSO DANGEROUS. SEEMS TO BE A COMPUTER ISSUE BECAUSE THE HORN ALSO HAS THE SAME 1-2 SECOND DELAY BEFORE IT FINALLY BEEPS AFTER YOU PRESS THE HORN PAD ON THE STEERING WHEEL. ALSO WHEN YOU GO TO TURN THE CAR ON IT SUFFERS FROM A 1-2 SECOND DELAY BEFORE THE STARTER BEGINS TO CRANK THE ENGINE OVER. ITS LIKE THE COMPUTER IS SOOOO SLOW TO REACT TO COMMANDS BY THE DRIVER AND THIS IS DANGEROUS WHEN IT AFFECTS THE GAS PEDAL ACCELERATION REACTION TIME AND THE HORN PAD REACTION TIME. PLEASE ADDRESS THIS SINCE I OWN THIS VEHICLE AND WILL END UP SELLING IT IF THE DEALER CANT REPAIR THIS EXCESSIVE COMPUTER REACTION ISSUE. WHEN I SPOKE TO A DEALER ABOUT THIS THEY SAID IT WAS NORMAL TO HAVE THIS LONG REACTION TIME AND IT WAS DONE BY CHRYSLER FOR "SAFETY REASONS" WHICH MADE NO SENSE TO ME THAT TAKING AWAY DRIVER CONTROL OVER ACCELERATION IS ADVANTAGEOUS OR "SAFE" IN ANY WAY, SHAPE OR FORM.. IT HAS CREATED AND PUT ME IN DANGEROUS SITUATIONS ALREADY SINCE I DON'T FEEL I HAVE CONTROL OF THE ACCELERATION OF THE CAR SINCE IT DOES NOT ACCELERATE IMMEDIATELY WHEN YOU PRESS THE GAS PEDAL. THE SAME APPLIES TO THE HORN DELAY AFTER YOU HIT THE HORN PAD ON THE STEERING WHEEL, WHAT "SAFETY REASON" COULD THAT JUSTIFY THIS CAR HAS TO GET THESE ISSUES RESOLVED TO PREVENT FUTURE ACCIDENTS DUE TO THESE PROBLEMS. PLEASE LOOK INTO THESE COMPLAINTS. *TR

5/6/2012

I HAVE PURCHASED 3 DODGE AVENGERS 2010 AND 2011. EACH OF THE CARS ARE DOING THE SAME THING STALLS WHILE DRIVING I THOUGHT IT WAS THE TRANSMISSION. I HAVE TAKEN THE CARS BACK TO THE DEALER ON NUMEROUS OCCASIONS 5 TO 6 TIMES AND THE TECH COULD NOT FIND ANYTHING WRONG. I WAS DRIVING MY KIDS TO SCHOOL AND BEGAN TO PRESS THE GAS FROM THE LIGHT AND IT TURNED OFF THE CAR BEHIND ME ALMOST HIT US. I WAS DRIVING GOING 10 MPH AND THE CAR TURNED OFF. I WAS IN A SCHOOL ZONE. I WAS AT A STOP LIGHT AND IT STALLS. I CANNOT UNDERSTAND THIS AND THE TECHS ARE OBLIVIOUS ALSO. I HAVE HAD ENOUGH AND I JUST PURCHASED THIS CAR. *TR

3/14/2012

I HAVE PURCHASED 3 DODGE AVENGERS 2010 AND 2011. EACH OF THE CARS ARE DOING THE SAME THING STALLS WHILE DRIVING I THOUGHT IT WAS THE TRANSMISSION. I HAVE TAKEN THE CARS BACK TO THE DEALER ON NUMEROUS OCCASIONS 5 TO 6 TIMES AND THE TECH COULD NOT FIND ANYTHING WRONG. I WAS DRIVING MY KIDS TO SCHOOL AND BEGAN TO PRESS THE GAS FROM THE LIGHT AND IT TURNED OFF THE CAR BEHIND ME ALMOST HIT US. I WAS DRIVING GOING 10 MPH AND THE CAR TURNED OFF. I WAS IN A SCHOOL ZONE. I WAS AT A STOP LIGHT AND IT STALLS. I CANNOT UNDERSTAND THIS AND THE TECHS ARE OBLIVIOUS ALSO. I HAVE HAD ENOUGH AND I JUST PURCHASED THIS CAR. *TR

3/14/2012

REAR SHIFTS SIDE WAYS WHEN GOING OVER ANY BUMP OR EXPANSION JOINT ON ROAD. DRIVING IN SNOW OR ICE IS VERY DANGEROUS BECAUSE REAR IS ALWAYS SLIDING BACK AND FORTH HAD CAR CHECKED AND DODGE DEALERSHIP FOUND NOTHING WRONG WITH THE CAR. ASIDE FROM GIVING ME A PANIC ATTACK EVERY TIME THIS HAPPENS, I'M AFRAID I'M GOING TO KILL MYSELF OR SOMEONE ELSE IN A TERRIBLE ACCIDENT FROM THIS PROBLEM. THOUGHT IT WAS SOMETHING WITH THE REAR SWAY BAR BEING MOUNTED IN THE WRONG PLACE OR SOMETHING WITH THE ELECTRONIC STABILITY CONTROL MALFUNCTIONING. ALSO I THOUGHT IT WAS THE TIRES SO I HAD ALL NEW TIRES PUT ON AND THAT OBVIOUSLY WASN'T THE PROBLEM. I'M SCARED TO DEATH TO DRIVE THIS CAR BUT IT IS MY ONLY OPTION. *TR

2/2/2014

I WAS DRIVING, THE ETC LIGHT AND THE STABILITY LIGHT CAME ON, THE CAR LOST POWER. I HAD TO SHUT THE CAR OFF AND RESTART IT TO GET THE CAR TO DRIVE NORMALLY. IT WOULD DRIVE NORMALLY FOR A COUPLE OF MILES AND THEN I WOULD HAVE TO DO IT AGAIN. IT STOPPED DOING IT THE NEXT DAY. IT STARTED BACK UP AGAIN THIS SUMMER. I HAVE TAKEN IT TO A MECHANIC WHO CLEANS THE ELECTRONIC THROTTLE BOX AND HAS RESET THE ELECTRONICS. THIS WILL USUALLY FIX IT FOR A MONTH OR SO AND THEN IT STARTS AGAIN. THE CAR ALSO WILL HAVE SURGES OF POWER, WHICH ARE VERY SCARY. IT ALSO DOES NOT HANDLE WELL WHEN IT RAINS OR SNOWS. OVERALL I FEEL LIKE THE CAR IS UNSAFE. *TR

11/18/2014

TL* THE CONTACT OWNS A 2011 DODGE AVENGER MAINSTREET. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED, THE STEERING WHEEL VIBRATED AND PULLED TO THE RIGHT. THE FRONT TIRES ALSO WORE PREMATURELY. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE. THE DEALER BALANCED AND ALIGNED THE FRONT TIRES. THE ENGINE WAS ALSO LIFTED TO INSPECT THE MOTOR CRADLE. THE FAILURE WAS NOT CORRECTED. THE STEERING WHEEL CONTINUED TO VIBRATE AND PULL TO THE RIGHT. THE FRONT TIRES ALSO CONTINUED TO WEAR PREMATURELY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5 AND THE CURRENT MILEAGE WAS 9,000.

3/14/2012

FRONT END MAKES A POPPING NOISE FROM THE PASSENGER SIDE ON UNEVEN TERRAIN AT ALL SPEEDS. DEALER COULDN'T FIND ANYTHING AND I HAD THE FIRST TIRE ROTATION AT THIS TIME. WE TOOK OUR FIRST ROAD TRIP (APPROX 1700 MILES ROUND TRIP) AND NOTICED VIBRATION ON TRIP. FOUND TIRE DUST COVERING REAR OF CAR AND REAR FENDER WELLS. THE REAR TIRES HAD ALMOST COMPLETELY WORN THROUGH THE INNERMOST TREAD. DEALER PERFORMED AN ALIGNMENT CHECK, SAID FRONT WAS SLIGHTLY OUT AND CORRECTED IT. LEFT FRONT WAS -.7 CAMBER AND RIGHT FRONT WAS -.7. AT 1500 MILES THE DEALER FINALLY AGREED TO REPLACE THE TIRES THROUGH THE GOOD YEAR PRORATED WARRANTY, CLAIMING THE WARE PROBLEM WAS A TIRE ISSUE. WE ARE NOW AT 18000 MILES WITH NO SIGNS OF EXCESSIVE TIRE WEAR. POPPING NOISE IN FRONT IN SEEMS TO BE GETTING WORSE, DEALER ONCE STATED THEY TIGHTENED THE CRADLE BOLTS. IT HAD NO EFFECT. WE AGAIN HAVE VIBRATION AT HIGHWAY SPEED AND THE REAR END WOBBLES BACK AND FORTH ON UNEVEN TERRAIN. *TR

7/4/2013

WAS IN LINE OF TRAFFIC . ONE VEHICLE THREE CARS AHEAD TURNED SUDDENLY CAUSING THE NEXT CAR TO PUT ON BRAKES SUDDENLY THEN THE NEXT CAR BRAKE SUDDENLY THE BRAKES OF THE 2011 DODGE AVENGER FAILED TO ENGAGE LEADING TO A REAR END COLLISION WITH THE CAR AHEAD CAUSING EXTREME FRONT END DAMAGE TO THE 2011 DODGE AVENGER AND THE AIR BAG DID NOT DEPLOY .. LUCKILY THE SEAT BELT WAS FUNCTIONING PROPERLY ...POLICE REPORT FILED AND NOTED BRAKE FLUID COMPARTMENT FULL . *TR

2/18/2015

I REPLACED MY CAR WITH NEW BRAKES LAST YEAR AND I AM ALREADY HAVING TO REPLACE THEM AGAIN. ALSO, IT KEEPS DYING OUT. I SEEN ON HERE THERE WAS A RECALL WITH THE ELECTRICAL SYSTEM. I THINK THE ISSUE IS STILL AT HAND. I'VE SPENT MONEY ON TRYING TO FIGURE OUT WHAT IS WRONG WITH MY CAR AND THE MECHANICS HERE IN MY AREA CANNOT FIGURE IT OUT. THIS CAR HAS SO MANY ISSUES ESPECIALLY DUE TO ELECTRICAL ISSUES. ALSO, MY CAR WILL JERK SOMETIMES WHEN I AM AT A STOP LIGHT. I CAN'T FIGURE OUT WHAT IS WRONG WITH IT. I AM THINKING OF GETTING ANOTHER CAR BECAUSE THERE IS SO MANY ISSUES WITH THIS ONE.

6/16/2017

TL* THE CONTACT OWNS A 2011 DODGE AVENGER. THE CONTACT STATED WHEN HE OPENED THE TRUNK WATER WAS COMING FROM THE TRUNK LATCH. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MECHANIC WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.

8/26/2014

PAINT BUBBLING ALONG LEADING EDGE OF HOOD

6/27/2015

I WAS DRIVING TO A PARKING LOT AROUND A TURNABOUT AND AS I APPROACHED THE ENTRANCE FOR THE PARKING LOT, THE STEERING BECAME EXTREMELY DIFFICULT, ALMOST CAUSING THE CAR TO MISS THE ENTRANCE AND FOR ME TO VEER OF THE ROAD. I LOOKED AT THE TACHOMETER AND NOTICED THAT THE ENGINE HAD COMPLETELY TURNED OFF. THIS WAS ABOUT THE THIRD OCCURRENCE. THE PREVIOUS TWO TIMES THE CAR HAD STALLED AT AN INTERSECTION'S RED LIGHT AND DIDN'T NOTICE UNTIL THE LIGHT TURNED GREEN. WHEN I DEPRESSED THE GAS PEDAL, THE CAR WOULDN'T MOVE. AGAIN, I WOULD LOOK AT THE TACHOMETER, AND THE ENGINE STALLED. I WISH TO HAVE ON THE RECORD THAT TODAY, 9/22/14 AT APPROXIMATELY 11:30AM, I CONTACTED [XXX] OF PALM AUTO MALL IN PUNTA GORDA, FL TO VOICE MY CONCERNS ABOUT A RECALL I READ IN THE LOCAL NEWS ABOUT A FUEL PUMP RECALL FOR JEEP CHEROKEES WITH A 3.6L V6 AND WAS GIVEN THE RUNAROUND. MY CAR HAS THE EXACT SAME ENGINE, AND MADE DURING THAT RECALL'S DATE! THIS IS IMPORTANT BECAUSE I DESCRIBED THIS EXACT PROBLEM WHEN MY CAR WAS SERVICED 9/16-9/17/14. I WAS TOLD TODAY THAT SINCE MY CAR IS NOT INVOLVED WITH THE JEEP RECALL, THEY COULDN'T DO ANYTHING. I WARNED [XXX] THAT IF I GET INTO AN ACCIDENT DUE TO THIS PROBLEM, HE IS GOING TO BE ON RECORD THAT I EXPLAINED THIS PROBLEM TO HIM. THANK GOD I WAS DRIVING SLOWLY. IF MY MOTHER WERE DRIVING THE SAME CAR, SHE WOULD NOT HAVE HAD THE STRENGTH TO TURN THE WHEEL IN THIS CIRCUMSTANCE. HIGHLY DANGEROUS AND POTENTIALLY FATAL PROBLEM WITH THIS CAR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

9/22/2014

WHILE DRIVING TO WORK TODAY I LOST ALL POWER AND NOTICED A RED LIGHTING BOLT ON THE DASH. I WOULD TRY TO ACCELERATE BUT COULD NOT GOING MORE THEN 1600 RPM'S. I PULLED OVER AND KILLED THE ENGINE. WHEN I STARTED IT I WAS ABLE TO DRIVE FOR ABOUT 1 MINUTE AND IT HAPPENED AGAIN. I WAS ABLE TO GET HOME AND LATER FOUND OUT THE LIGHTING BOLT WAS THE ELECTRONIC CONTROL THROTTLE BODY. I CALLED THE DEALER AND THEY WANT $550 TO INSTALL IT OR $330 FOR A NEW PART. READING FORUMS I SEEN THAT MANY PEOPLE HAVE THIS ISSUE AND NEED TO REPLACE THE ENTIRE THROTTLE BODY BECAUSE THERE ARE LITTLE PLASTIC GEARS THAT GET STRIPPED. I FOUND A PLACE ON LINE FOR $180 AND WILL REPLACE IT BUT I THINK IT IS DISAPPOINTING THAT I AM REPLACING THIS PART WHEN I ONLY HAVE 60K MILES ON IT. *TR

10/30/2014

TL* THE CONTACT OWNS A 2011 DODGE AVENGER. THE CONTACT STATED THAT WHILE ATTEMPTING TO MERGE INTO HIGHWAY TRAFFIC AT 50MPH THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES FOR THE FAILURE. THE DEALER PERFORMED A DIAGNOSTIC TWICE AND ADVISED THAT THE GAS CAP WAS NOT PROPERLY TIGHTENED AND COULD CAUSE THE VEHICLE TO STALL, HOWEVER THE VEHICLE CONTINUED TO STALL WITHOUT WARNING AND COULD NOT BE RESTARTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 34,300 AND THE CURRENT MILEAGE 34,712.

10/16/2012

WHILE DRIVING ON THE FREEWAY, AN OBJECT HIT UNDER THE VEHICLE AND PUNCTURED A HOLE IN THE PLASTIC, UNPROTECTED FUEL TANK CAUSING A LEAK. FORTUNATELY IT ONLY CAUSED A LEAK AND DID NOT RESULT IN A FIRE. I WAS SURPRISED TO FIND OUT THAT THE FUEL TANK WAS PLASTIC AND DID NOT HAVE ANY PROTECTION FROM ROAD HAZARDS TO PREVENT PUNCTURES, ESPECIALLY WHEN IT IS SO CLOSE TO THE GROUND. *TR

2/17/2014

TL* THE CONTACT OWNS A 2011 DODGE AVENGER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT DROVE OVER A ROAD BUMP AND THE HEADLIGHTS FLICKERED CONTINUOUSLY. THE CONTACT ALSO MENTIONED THAT THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 28,000. THE VIN WAS NOT AVAILABLE.

3/15/2013

TL* THE CONTACT OWNS A 2011 DODGE AVENGER. THE CONTACT STATED THAT THE PLUGS FOR THE HIGH BEAMS AND THE RUNNING LIGHTS WERE MELTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 53,000.

10/6/2015

THERE IS A SIZABLE WATER LEAK ENTERING THE TRUNK LID INNER PANELS, ORIGINATING FROM THE LACK OF A PROPER SEAL AROUND THE THIRD HIGH BRAKE LITE ASSEMBLY( CHMSL). THE PROBLEM HAS BEEN REPORTED TO CHRYSLER SINCE THE 2008 MODEL YEAR OF THE AVENGER, STRATUS, SEBRING AND PT CRUISER. THEY ARE CURRENTLY USING THE SAME TRUNK LID AND LIGHT ASSY, AND THE PROBLEMS PERSIST. CHRYSLER HAS ADMITTED KNOWLEDGE OF THE PROBLEM AND ASSIGNED A TSB # 23-016-12 IN THIS SERVICE BULLETIN IT STATES THE CORRECTIVE MEASURE FOR DEALERS IS TO REMOVE 2 RUBBER DRAIN PLUGS, AND NOTHING ELSE. SO THE WATER STILL ENTERS BETWEEN THE OUTER AND INNER TRUNK LID ASSY, EXITS THROUGH THE LATCH ASSY, AND NOW THE REMOVED DRAIN PLUGS ALSO. UNFORTUNATELY, THE SIMPLE FIX CHRYSLER HAS ASSIGNED IS A HAZARD FOR 2 REASONS. 1/ WATER IS IN CONTACT WITH POWER TERMINALS ON THE TRUNK LID LATCH ASSY, 2/ WATER IS NOT COMPLETELY REMOVED, AND RESIDUAL PLUS WATER COMING OUT OF LATCH ASSY SITS AND STAGNATES, AND PROMOTES THE GROWTH OF MOLD SPORES. I HAVE CONTACTED CHRYSLER, THERE IS AN OPEN CASE HISTORY, AND THEY CHOOSE TO DO NOTHING. I INFORMED THEM I WOULD TAKE THIS ACTION. *TR

10/4/2012

I AM HEAVILY DISAPPOINTED. I WENT HOME TO LOUISIANA FOR EASTER AND IT RAINED QUITE A BIT. I WAS PACKING TO GO HOME AND PRIOR TO WENT TO CLEAN OUT MY VEHICLE TO INCLUDE MY TRUNK. WHEN I PULLED EVERYTHING OUT...LINERS AND ALL, THE LEFT SIDE OF MY TRUNK UNDERNEATH THE LINERS WAS SOAKED. THE GRAY PADDING ON EVEN ON THE SIDE OF THE TRUNK WAS WAS WET. I CAME BACK HOME TO KANSAS, YESTERDAY IT WAS THE SAME. WE HAD A STORM ROLL THROUGH AND AGAIN MY TRUNK WAS EVEN MORE SOAKED. I HAVE TAKEN EVERYTHING OUT AND DRIED IT OUT, HOWEVER W THE CURRENT RAIN, IT DOES NO GOOD. I NOW DO NOT HAVE A PLEASANT SMELL IN MY TRUNK. WHEN I READ REVIEWS, ITS APPARENT THAT THIS HAS BEEN AN ISSUE WITH THE DODGE VEHICLE AS WELL AS A FEW OTHER PRODUCTS, HOW THEY HECK IS IT OK TO ACKNOWLEDGE THE PROBLEM YET MAKE NO EFFORT TO FIX IT AND NOW I HAVE TO PAY FOR IT? I SWITCHED FROM A NISSAN ALTIMA TO THIS CAR, BIG MISTAKE. MY NISSAN WOULD HAVE NEVER LET ME DOWN, AND NISSAN WOULD HAVE NEVER KEPT PUTTING THE SAME MISTAKE OUT THERE. I HAVE OWNED THREE TWO OF WHICH I BOUGHT USED AT, AT LEAST 3 YEARS OLD AND ONE BRAND NEW NO MILES AND NEVER ONCE ANY PROBLEMS. I WAS NEVER LET DOWN. I BOUGHT THIS DODGE 2/8/13, BARELY 60 DAYS OLD TO ME AND ALREADY PISSED OFF. WAY TO GO DODGE. *TR

4/11/2013

I BOUGHT THIS CAR BRAND NEW OFF THE LOT AND HAVE OWNED IT FOR 2 YEARS. THE BACK OF THE CAR SWAYS IN THE BACK, WHICH I DID NOT NOTICE THIS AT FIRST BEING THE DRIVER, BUT PASSENGERS DID. AS TIME WENT ON IT GOT WORSE AND I BEGAN NOTICING IT IN THE FRONT. THE BACK END SWAYS ANYTIME YOU HIT A BUMP AND IN THE WINTER THE BACK END IS ALL OVER THE PLACE. I'VE BEEN DRIVING IN WINTER WEATHER FOR 10 YEARS NOW AND NEVER HAD SO MUCH ANXIETY UNTIL DRIVING THIS CAR. THE BACK END MAKES HOLLOW CLICKING NOISES FROM TIME TO TIME LIKE SOMETHING IS GOING TO JUST "POP OFF". THE STEERING WHEEL PULLS TO THE RIGHT (EVEN AFTER ALL ALIGNMENTS, TIRES CHECKED). WHEN YOU ATTEMPT TO PUSH ON THE GAS AFTER BEING STOPPED THE CAR STALLS A GREAT DEAL. THE LEFT REAR SUSPENSION HAS BEEN REPLACED ALREADY, THE SWAY BAR TIGHTENED, CAMBER BUSHINGS DONE AND THERE ARE STILL ISSUES WITH THE ABOVE BUT THE DEALER STATES "NOTHING IS WRONG". I HAVE HAD MY CAR IN THE DEALERSHIP NUMEROUS OF TIMES FOR ALL OF THIS NOT TO MENTION THE BUBBLING OF THE PAINT ON THE HOOD, THE TRUNK LEAKING WATER AND A FEW RECALLS. I PLAN ON TRADING THIS CAR IN ASAP AND WILL NOT BE PURCHASING ANOTHER DODGE. I SPENT WAY TOO MUCH MONEY ON A CAR TO HAVE THIS MANY ISSUES WITH BARELY 20,000 MILES ON IT. *TR

2/7/2014

AFTER 80'000 MILES SHIFING PROBLEMS, THE CAR WILL NOT GO INTO REVERSE. WILL NOT BACK UP. ALONG WITH SEAT BELT ISSUES.

3/27/2018

TL* THE CONTACT OWNS A 2011 DODGE AVENGER. THE CONTACT STATED THAT THE VEHICLE FAILED TO EMIT HEAT ON THE PASSENGER SIDE. THE VEHICLE WAS TAKEN TO BAXTER CHRYSLER (17950 BURT ST, SUITE A, OMAHA, NE 68118, PHONE: (402) 493-7800) WHERE IT WAS DIAGNOSED THAT THE HEATER CORE FAILED AND NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE MANUFACTURER STATED THAT THERE WERE NO OTHER COMPLAINTS ON THE FAILURE AND DID NOT OFFER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.

12/1/2017

TL* THE CONTACT OWNS A 2011 DODGE AVENGER. WHILE DRIVING 40 MPH, THE HEATER BLEW OUT COLD AIR ON THE PASSENGER SIDE AND HOT AIR ON THE DRIVER'S SIDE ONLY. THE VEHICLE WAS NOT TAKEN TO A DEALER. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE HEATER CORE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 79,000.

3/19/2018

TL* THE CONTACT OWNS A 2011 DODGE AVENGER. THE CONTACT STATED THAT THE TRANSMISSION FAILED AND MADE A SEVERELY LOUD METAL NOISE. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE. THE DEALER PERFORMED A DIAGNOSTIC AND WAS UNABLE TO LOCATE A FAILURE CODE. THE DEALER TEST DROVE THE VEHICLE AND WAS ABLE TO RECREATE THE FAILURE THEREFORE, UPDATED THE SOFTWARE BUT THE FAILURE WAS NOT CORRECTED. THE TRANSMISSION CONTINUED TO FAIL AND EXHIBIT A METAL NOISE. THE MANUFACTURER WAS MADE A WARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 3,614 AND THE CURRENT MILEAGE WAS 4,647. UPDATED 8/24/12 *CN THE CONSUMER STATED WHEN THE VEHICLE COASTED OFF THE THROTTLE, T HE VEHICLE WOULD JERK AND BANG A T LOW SPEEDS. UPDATED 09/11/12

6/29/2012

I BOUGHT THIS CAR BRAND NEW OFF THE LOT AND HAVE OWNED IT FOR 2 YEARS. THE BACK OF THE CAR SWAYS IN THE BACK, WHICH I DID NOT NOTICE THIS AT FIRST BEING THE DRIVER, BUT PASSENGERS DID. AS TIME WENT ON IT GOT WORSE AND I BEGAN NOTICING IT IN THE FRONT. THE BACK END SWAYS ANYTIME YOU HIT A BUMP AND IN THE WINTER THE BACK END IS ALL OVER THE PLACE. I'VE BEEN DRIVING IN WINTER WEATHER FOR 10 YEARS NOW AND NEVER HAD SO MUCH ANXIETY UNTIL DRIVING THIS CAR. THE BACK END MAKES HOLLOW CLICKING NOISES FROM TIME TO TIME LIKE SOMETHING IS GOING TO JUST "POP OFF". THE STEERING WHEEL PULLS TO THE RIGHT (EVEN AFTER ALL ALIGNMENTS, TIRES CHECKED). WHEN YOU ATTEMPT TO PUSH ON THE GAS AFTER BEING STOPPED THE CAR STALLS A GREAT DEAL. THE LEFT REAR SUSPENSION HAS BEEN REPLACED ALREADY, THE SWAY BAR TIGHTENED, CAMBER BUSHINGS DONE AND THERE ARE STILL ISSUES WITH THE ABOVE BUT THE DEALER STATES "NOTHING IS WRONG". I HAVE HAD MY CAR IN THE DEALERSHIP NUMEROUS OF TIMES FOR ALL OF THIS NOT TO MENTION THE BUBBLING OF THE PAINT ON THE HOOD, THE TRUNK LEAKING WATER AND A FEW RECALLS. I PLAN ON TRADING THIS CAR IN ASAP AND WILL NOT BE PURCHASING ANOTHER DODGE. I SPENT WAY TOO MUCH MONEY ON A CAR TO HAVE THIS MANY ISSUES WITH BARELY 20,000 MILES ON IT. *TR

2/7/2014

I WAS DRIVING TO A PARKING LOT AROUND A TURNABOUT AND AS I APPROACHED THE ENTRANCE FOR THE PARKING LOT, THE STEERING BECAME EXTREMELY DIFFICULT, ALMOST CAUSING THE CAR TO MISS THE ENTRANCE AND FOR ME TO VEER OF THE ROAD. I LOOKED AT THE TACHOMETER AND NOTICED THAT THE ENGINE HAD COMPLETELY TURNED OFF. THIS WAS ABOUT THE THIRD OCCURRENCE. THE PREVIOUS TWO TIMES THE CAR HAD STALLED AT AN INTERSECTION'S RED LIGHT AND DIDN'T NOTICE UNTIL THE LIGHT TURNED GREEN. WHEN I DEPRESSED THE GAS PEDAL, THE CAR WOULDN'T MOVE. AGAIN, I WOULD LOOK AT THE TACHOMETER, AND THE ENGINE STALLED. I WISH TO HAVE ON THE RECORD THAT TODAY, 9/22/14 AT APPROXIMATELY 11:30AM, I CONTACTED [XXX] OF PALM AUTO MALL IN PUNTA GORDA, FL TO VOICE MY CONCERNS ABOUT A RECALL I READ IN THE LOCAL NEWS ABOUT A FUEL PUMP RECALL FOR JEEP CHEROKEES WITH A 3.6L V6 AND WAS GIVEN THE RUNAROUND. MY CAR HAS THE EXACT SAME ENGINE, AND MADE DURING THAT RECALL'S DATE! THIS IS IMPORTANT BECAUSE I DESCRIBED THIS EXACT PROBLEM WHEN MY CAR WAS SERVICED 9/16-9/17/14. I WAS TOLD TODAY THAT SINCE MY CAR IS NOT INVOLVED WITH THE JEEP RECALL, THEY COULDN'T DO ANYTHING. I WARNED [XXX] THAT IF I GET INTO AN ACCIDENT DUE TO THIS PROBLEM, HE IS GOING TO BE ON RECORD THAT I EXPLAINED THIS PROBLEM TO HIM. THANK GOD I WAS DRIVING SLOWLY. IF MY MOTHER WERE DRIVING THE SAME CAR, SHE WOULD NOT HAVE HAD THE STRENGTH TO TURN THE WHEEL IN THIS CIRCUMSTANCE. HIGHLY DANGEROUS AND POTENTIALLY FATAL PROBLEM WITH THIS CAR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

9/22/2014

TL* THE CONTACT OWNS A 2011 DODGE AVENGER. THE CONTACT STATED THAT THE VEHICLE FAILED TO EMIT HEAT ON THE PASSENGER SIDE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.

12/28/2017

TL* THE CONTACT OWNS A 2011 DODGE AVENGER. THE CONTACT STATED THAT THE VEHICLE WAS EXPERIENCING ELECTRICAL FAILURES WITH THE WINDOW MOTORS AS THE POWER WINDOWS FAILED TO OPERATE AND THE VEHICLE FAILED TO START. THE CONTACT STATED THAT ALL THE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND IT WAS DIAGNOSED THAT THE STARTER NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE DEALER (MANCARI'S CHRYSLER, 2514 95TH ST, OAK LAWN, IL 60453) WAS CONTACTED AND STATED THAT THERE WERE NO RECALLS ON THE VEHICLE RELATED TO THE FAILURES. THE FAILURE MILEAGE WAS 110,000.

6/20/2018