2012 Dodge Avenger Owner Complaints

TL* THE CONTACT OWNS A 2012 DODGE AVENGER SE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 50 MPH IN RAINY WEATHER CONDITIONS THE VEHICLE HYDRO-PLANED AND THEN CRASHED INTO A STEEL CABLE BARRIER. THE ONLY AIR BAGS THAT DEPLOYED WERE THE FRONT AND REAR PASSENGER'S SIDE CURTAIN AIR BAGS. THE FRONT PASSENGER STRUCK THE WINDSHIELD WHO SUSTAINED SEVERE WHIPLASH. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,800. UPDATED 9/17/13*CN

8/12/2013

TL* THE CONTACT OWNS A 2012 DODGE AVENGER. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER 13V282000 (AIR BAGS, ELECTRICAL SYSTEM) AND WAS TAKEN TO THE DEALER FOR REPAIRS. THE DEALER STATED THAT THE VEHICLE HAD SURPASSED THE MILEAGE RESTRICTION FOR THE RECALL AND REFUSED TO SERVICE THE VEHICLE. IN ADDITION, AN EXTENDED WARRANTY WAS OFFERED BY THE MANUFACTURER PERTAINING TO THE AIR BAGS. THE CONTACT'S VEHICLE WAS ALSO EXCLUDED FROM THE EXTENDED WARRANTY PROGRAM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 36,332.

12/9/2013

TL* THE CONTACT OWNS A 2012 DODGE AVENGER. THE CONTACT STATED THAT THE WAY THE SPEEDOMETER WAS ARRANGED ON THE INSTRUMENT PANEL WAS A SAFETY HAZARD. THE CONTACT MENTIONED THAT HE HAD TO REMOVE HIS EYES FROM THE ROADWAY IN ORDER TO VERIFY AT WHAT SPEED HE WAS TRAVELING. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THE CONTACT THAT THEY WERE UNABLE TO ALTER THE DESIGN OF THE VEHICLE. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 270.

2/24/2012

AFTER DRIVING THE VEHICLE ON A SHORT 10 MILE DRIVE I PARKED THE VEHICLE FOR APPROXIMATELY 45 MINUTES WHEN I CAME OUT AND ATTEMPTED TO START THE VEHICLE AT WHICH POINT THE VEHICLE DID NOT START THE BATTERY HAD A FULL CHARGE AND THE GEAR SELECTOR INDICATOR ON THE DASH BOARD LIT UP ALL GEARS I ATTEMPTED NUMEROUS TIMES TO START THE VEHICLE WITH OUT SUCCESS AFTER TROUBLE SHOOTING I DISCONNECTED THE NEGATIVE CABLE TO THE BATTERY AND LEFT IT OFF FOR A FEW MINUTES AND THEN RECONNECTED IT AND ATTEMPTED TO START THE CAR WHICH DID START AT THAT POINT I TOOK THE VEHICLE IN TO MY NEAREST DODGE DEALER AND DROPPED IT OFF AT THE SERVICE DEPARTMENT THE RESPONSE FROM THE DEALERSHIP WAS THAT THEY WERE UNABLE TO VERIFY THE ISSUE AND THEY PROMPTLY CALLED ME BACK AND RETURNED MY VEHICLE WITH NO ISSUE FOUND, ON THE SECOND TIME I TOOK IT IN ON 2/13/13 FOR SAME ISSUE WITH THE VEHICLE NOT STARTING THEY KEPT THE VEHICLE AGAIN FOR A DAY AND FOUND NO ISSUE BUT THE DID REPROGRAM THE PCM AS PER TSB 18-023-12 BUT AGAIN WHEN PICKED UP THEY SAID THERE WAS NO REAL ISSUE THE VEHICLE IS LESS THAN A YEAR OLD AND HAS BEEN IN TWICE FOR THE SAME PROBLEM MY CONCERN IS THAT IT MIGHT HAPPEN WHILE IM DRIVING OR WHILE I AM FAR AWAY FROM HOME. *TR

2/8/2013

THE ONLY PROBLEM I HAVE IS THAT THE ENGINE SOUNDS LIKE A PEA THRASHER WHEN ITS STARTED ON COLD MORNING. (IT SOUNDS LIKE A LIFTER THAT HAS LOST ITS PRIME). ALSO, THE TRANSMISSION SHIFTS HARD, SURGES (OVER REVS) WHEN COMING TO S ATOP, AND AT TIMES WHEN ITS DOWN SHIFTING WHILE GOING DOWN A HILL, IT SLAMS INTO LOWER GEAR.. THERE ARE ADDITIONAL BODY SOUNDS THAT I HAVEN'T ADDRESSED YET. I WAS TOLD BY MECHANICS AND SERVICE TECH'S THAT THIS WAS A COMMON SOUND FROM MY SIZE ENGINE. THE HAVE RAN UPDATES, YET THE NOISES ARE STILL THERE. I MENTIONED THAT AT IDLE WITH THE HEADLIGHTS ON, IF I WAS TO POWER ANY OF THE WINDOWS, THE HEADLIGHTS DIM AND THEN ENGINE DROPS FROM APPROXIMATELY 950 RPM TO BELOW 500 AND STALLED THE ENGINE. ... UPDATED 04/11/13 *BF

4/9/2013

VEHICLE WAS PURCHASED NEW ON MAY 29,2012, VEHICLE WAS ONE OF THREE AVENGERS PURCHASED. THE OTHER TWO HAVE HAD THE SAME PROBLEMS. ON NOVEMBER 28, 2012 AT 12,940 MILES BOTH FRONT TIRES WORN COMPLETELY DOWN. ON JANUARY 15,2013, AT 16,892 MILES THE ENTIRE RACK AND PINION HAD TO BE REPLACED. ON JANUARY 30, 2013 AT 17,365 MILES , TWO SENSORS HAD TO BE REPLACED. ON JANUARY 30, 2013 AT 17,365 , BOTH FRONT TIES WENT BALD AND HAD TO BE REPLACED. ON APRIL 30, 2013 AT 25,597 MILES, BOTH LOWER TIE RODS HAD TO BE REPLACED. ON JUNE 21,2013 AT 29,526 MILES THE ENTIRE ENGINE WENT OUT AND HAS YET TO BE REPLACED. *TR

7/2/2013

WHEN STOPPED ON HILL THEN LET FOOT OFF BRAKE LETTING CAR COAST THE TRANSMISSION WILL DROP ON LOW GEAR SHUTTERING CAR MAKING LOUD NOISE, NOTED THIS ALSO WHILE DRIVING TRANSMISSION WILL SHUTTER CAUSING SOME LOSS OF SPEED. *JS

4/17/2012

TL* THE CONTACT OWNS A 2012 DODGE AVENGER. WHILE DRIVING DOWN A SLIGHT INCLINE APPROXIMATELY 15 MPH, THE TRANSMISSION AUTOMATICALLY DOWN-SHIFT VIOLENTLY. THE FAILURE OCCURRED INTERMITTENTLY. THE CONTACT SUSTAINED A NECK INJURY AS A RESULT TO THE TRANSMISSION DEFECT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON TWO OCCASIONS. THE FIRST REPAIR CONSISTED OF THE PCM BEING REPROGRAMMED. THE SECOND VISIT TO THE DEALER THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 800.

5/21/2012

UPON USING AIR CONDITIONER OR HEATER. THERE IS A SLIGHT KNOCKING NOISE COMING FROM THE PASSENGER SIDE DASH. KNOCKING NOISE EVEN CONTINUES AFTER CAR HAS BEEN OFF FOR HOURS. ANY TIME CAR LIGHTS COME ON KNOCKING NOISE OCCURS.

7/2/2015

DRIVING DOWN OWEN K GARRIOTT TO TAKE MY DOG TO THE VET AND BATTERY LIGHT CAME ON AND MY CAR STARTED SLOWING DOWN AND I SAW JACKSON'S ON THE LEFT SIDE OF THE ROAD SO I PULLED IN THEIR AND THEY HOOKED MY CAR UP TO SOME KIND OF TEST THAT TOOK AN HOUR AND GAVE ME A RIDE TO THE VET.WHEN I GOT BACK TO JACKSON'S I WAS INFORMED THA 5TIT WAS MY BATTERY AND THEY HAD CHANGED IT.WELL WENT TO LEAVE AND A WHILE AFTER I WAS DRIVING BATTERY LIGHT CAME ON AND I WAS GOING TO HANG OUT A FRIENDS AND WHEN I WENT TO LEAVE MY FRIENDS MY CAR WAS DEAD.SO I LEFT IT PARKED OVERNIGHT THERE AND THE NEXT DAY CAME AND JUMP STARTED IT AND WAS ABLE TO GET IT TO MY HOUSE.THIS WAS THE 4TH OF JULY WEEKEND AND NOTHING WAS OPEN.SO MONDAY I CALLED BAKER'S ALTERNATOR AND THEY SAID TO GET IT IN.MY CAR WOULD NOT HOLD A CHARGE AND I HAD TO HAVE IT TOWED.THEY SAID IT WAS UNUSUAL THAT A CAR WITH THIS LOW OF MILEAGE TO HAVE ALTERNATOR PROBLEMS BUT THEY DID THEIR CHECKS AND FOUND IT TO BE THAT BOTH MY PULLEYS ON THE ALTERNATOR TO BE WORN OUT.IT COST ME $196.00.

7/8/2015

TL* THE CONTACT OWNS A 2012 DODGE AVENGER. THE CONTACT STATED THAT WHILE TRAVELING 2 MPH A SCREECHING NOISE EMITTED WHEN THE BRAKES WERE DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES WHO DIAGNOSE THAT THE FAILURE WAS DUE TO BRAKE DUST ON THE EMERGENCY BRAKE AND BRAKE PADS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 8,000 AND THE CURRENT MILEAGE WAS 11,400.

8/28/2012

13400 MILES ON CAR WHEN RIGHT REAR TIRE WENT FLAT. WHEN I TOOK OFF FLAT INSIDE SHOULDER OF TIRE HAD WORN THRU CORDS. TOOK TO DODGE DEALER IN COVINGTON, TN AND THEY SAID ALIGNMENT MUST BE OUT. NOTICED LEFT REAR TIRE ALSO SHOWING STEEL CORDS ON INNER SHOULDER. TECH SAID DIDN'T LOOK LIKE CAR HAD ALIGNMENT AT FACTORY. DID ALIGNMENT AND ALIGNMENT WAS .03 DEGREASE OFF ON ONE TIRE THE REST WERE WITHIN SPEC. DEALERSHIP CANT EXPLAIN WHAT HAPPENED, NO ONE IVE TALKED TO CAN EXPLAIN WHAT HAPPENED. 2000 MILES FROM HOME IN A NEW CAR AND HAVE TO SPEND 400.00 ON TIRES AND ALIGNMENT.....NOT HAPPY. *TR

7/4/2013

THE POWER STEERING FLUID IS LEAKING, THE RESEVOIR WAS COMPLETELY EMPTY AND I HAD ALL THE FLUID ALL UNDER THE MY CAR AND THE STEERING WHEEL IS ALMOST IMPOSSIBLE TO TURN.. I LIVE FIVE TO 10 MILES FROM THE DEALERSHIP, SO I WENT TO GENE'S DODGE OF FAIRBANKS ON 11/27/2012 AT 5:30 PM ALASKA TIME. ONE OF THE MECHANIC CAME TO LOOK AT MY CAR AND WHEN I STARTED TO HE KNEW JUST BY THE SOUND IT WAS TO POWER STEERING RESEVOIR WAS COMPLETELY EMPTY AND NOTICED THAT THERE WAS ALSO A LEAK. I MADE AN APPOINTMENT FOR 12/06/2012 AND WAS TOP OFF WITH ATF+4. THE NEXT DAY I WENT TO WORK NO ISSUES, IT WASN'T 3PM ON 11/28/2012, MY CAR WAS MAKING THE SAME NOISE AND WHEN I CHECKED AND SAW THAT MY POWER STEERING WAS OUT OF FLUID AGAIN SO WHEN I REFILLED IT IT TOOK A WHOLE QUART. I CALLED THE DEALERSHIP RIGHT AWAY AND TOOK THE CAR TO THEM AND GOT A RENTAL COVERED UNDER MY WARRANTY. THE NEXT DAY ON 11/29/2012 I PICK UP MY CAR AND WAS TOLD THAT THE POWER STEERING HIGHT PRESSURE HOSE CRACKED AND WAS REPLACED AND THAT THIS IS A COMMON PROBLEM AND THAT IS WHY THEY KEEP THE PART IN STOCK ALSO THAT THEY WILL SEE ME BEFORE WINTER IS OVER. ON 11/30/2012 FROM 9AM I AM TO WORK A 24HR SHIFT AND SO I DROVE TO WORK NO ISSUES, HOWEVER, BETWEEN 9AM ON 6PM ALL MY FULID FROM MY POWER STEERING TANK WAS GONE AND SO I PUT SOME MORE FLIUD IN BECAUSE THE STEERING WHEEL LOCKED UP AND WOULD NOT TURN. AS I WENT TO TURN THE WHEEL TO GET THE FLUID FLOWING I RETUNED TO HOOD TO CLOSE IT AND AS I WAS PUTTING THE CAP BACK ON THE TANK I HEARD THE NOISE AGAIN AS IF THE TANK WAS ENPTY AND AS I LOOK THE POWEERING TANK WAS EMPTY AND ALL THE FLUID WAS ON THE GROUND, ANY REASONS WHY THIS MAY HAVE HAPPENED OTHER THEN IT WAS -30 TO -35 DEGREES OVER THE NIGHT? *TR

12/1/2012

I WAS ON MY WAY TO WORK AND CAUTIOUSLY PRECEDED AROUND THE CURVY ROAD WITH MY STEERING WHEEL HELD TO THE RIGHT. WHEN I ENDED THE CURVE AND TRIED TO TURN MY STEERING WHEEL BACK TOO THE RIGHT IT WOULDN'T TURN BACK TO THE LEFT. THIS CAUSED ME TO CRASH HEAD ON INTO A TREE. THE AIR BAGS WERE DEPLOYED. *TR

1/29/2013

07/07/12, 16,214 MILES: VEHICLE WENT INTO SERVICE DEPARTMENT FOR 16000 MILE ROUTINE MAINTENANCE, TO INCLUDE: LUBE, OIL, FILTER; TIRE ROTATION; AIR FILTER; INSPECT BRAKE LININGS; INSPECT EXHAUST SYSTEM; AND INSPECT THE FRONT SUSPENSION, TIE ROD ENDS AND BOOT SEALS FOR CRACKS OR LEAKS AND ALL PARTS FOR DAMAGE, WEAR, IMPROPER LOOSENESS OR END PLAY. IT WAS DISCOVERED DURING THAT ROUTINE SERVICE THAT THE GOODYEAR EAGLE LSII TIRES ON MY CAR SHOWED SIGNS OF SIDEWALL SEPARATION. TIRES WERE REPLACED AT OWNER EXPENSE, 07/10/12 AT 16,463 MILEAGE. FOLLOWING THE TIRE REPLACEMENT (ONE WEEK LATER) HEARD A POPPING IN THE FRONT SUSPENSION (THAT WAS JUST INSPECTED ON 07/07/12), CALLED DEALERSHIP TO TAKE IT IN FOR DIAGNOSIS/REPAIR (WENT IN 07/19/12 AT 1:30PM). WAS SENT HOME, IN AFFECTED VEHICLE, STATING THAT THE MECHANISMS IN THE STEERING BOX WAS THE SOURCE OF THE NOISE. WAS TOLD AT THAT TIME THE VEHICLE WAS SAFE TO DRIVE, NO LOANER WOULD BE PROVIDED. THE PARTS WERE ON BACK ORDER, AND AN APPOINTMENT MADE FOR 07/30/12. CALLED THE DEALERSHIP ON 07/28/12 TO CONFIRM PARTS ARRIVAL AND SERVICE APPOINTMENT FOR 07/30/12: DURING PHONE CALL, MATT FROM THE SERVICE DEPARTMENT STATED THAT THE PARTS HAD NOT ARRIVED YET, THEREFORE WOULD NOT BE AVAILABLE FOR THE SCHEDULED APPOINTMENT. CANCELLED THE PRE-SCHEDULED APPOINTMENT AND SAID THEY WOULD CALL WHEN THE PARTS ARRIVED. WHEN ASKED ABOUT THE SAFETY OF DRIVING THE VEHICLE, HE STATED "WE WOULD PREFER YOU NOT DRIVE THE VEHICLE UNTIL WE CAN GET IT FIXED". AGAIN, ASKED THE DEALERSHIP FOR A LOANER/RENTAL, AS THIS IS A WARRANTY COVERED REPAIR AND WAS REFUSED. IN DRIVING THE VEHICLE FROM THE 7/19 APPOINTMENT TO PRESENT DAY, THE POPPING ON THE FRONT END CAN BE FELT IN THE STEERING WHEEL. THE STEERING HAS BECOME LOOSER AND LESS RESPONSIVE. NOT TO MENTION THE POTENTIAL OF DAMAGE ON BRAND NEW TIRES FROM HAVING THE SUSPENSION MESSED UP. *JS

7/29/2012

VEHICLE WAS PURCHASED NEW ON JANUARY 28, 2012. THE TIRES WENT COMPLETELY BALD BY 12,000 MILES. ON MAY 28,2013 AT 33,000 MILES, BOTH TIE RODS HAD TO BE REPLACED. THE FRONT BRAKE ROTORS WERE WRAPPED AND HAD TO BE REPLACED. THE TIRES WILL WEAR VERY FAST AND POSES A SAFETY HAZARD. *TR

7/2/2013

NO HEAT ON PASSENGER SIDE DEFROSTERS I WARM CAR UP FOR 10 MIN. DRIVER SIDE CLEARS BUT PASSENGER SIDE IS STILL FROSTED OVER IT TAKES ABOUT 15 MILES TO FINALLY CLEAR OFF. *TR

11/12/2013

TL* THE CONTACT OWNS A 2012 DODGE AVENGER. THE CONTACT STATED THAT WHILE DRIVING DURING INCLEMENT WEATHER, THE WINDSHIELD WIPERS FAILED TO OPERATE. THE NEXT DAY, THE CONTACT DISCOVERED THE WINDSHIELD WIPERS OPERATING ALTHOUGH THE VEHICLE WAS TURNED OFF AND THE KEYS WERE NOT INSIDE THE IGNITION SWITCH. THE CONTACT MENTIONED THAT IN ORDER TO SHUT THE WIPERS OFF THE BATTERY WAS DISCONNECTED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 70,000.

6/12/2014

I NOTICED SEVERAL TIMES BEFORE THIS DATE GOING DOWN THE HWY AND THE CAR ACCELERATING ON ITS OWN. I WAS AT A DEAD STOP AND GO ON THE HWY RUSH OUR I LET OFF THE BRAKE TO EASE ON UP AND MY CAR WENT UNDER INTO A TRUCK DOING OVER $7800.00 IN DAMAGES NO AIRBAGS NONE DEPLOYED I JUST GOT MY CAR FROM THE SHOP ON 8/30. I GOT IN THE CAR STARTED IT AND BACKED UP PUT THE CAR IN DRIVE AND IT JOLTED INTO DRIVE NO FOOT ON THE GAS PEDDLE I HAD TO HIT MY BRAKES AGAIN THEN I PROCEEDED HOME. STILL NOTICED THIS A COUPLE MORE TIMES. I DIDN'T THINK ABOUT IT AT THE TIME OF THE ACCIDENT I WAS TAKEN STRAIGHT OUT BY EMS WITH A NECKBRACE. I'VE SIT HERE CONFUSED FOR 2 MONTHS KNOWING HOW DID THIS HAPPEN KNOWING IT WAS A BRAKE EASE OFF AND BRAKE AGAIN TRAFFIC AND THE AMOUNT OF DAMAGE DONE TO THE CAR. MY 14 YR OLD DAUGHTER HAD TO CONVINCE MY MOM I WAS NOT SPEEDING BECAUSE OF THE AMOUNT OF DAMAGE. I WILL CALL THE SHOP AGAIN ON MON AM BUT ALSO DODGE OR CHRYSLER RE: THIS. I HAD TO PAY OUT OVER $4K IN CAR RENTAL (NO I DIDN'T KNOW I DID NOT HAVE THAT COVERAGE.) I'M NOW PISSED OFF AND CONFUSED AT DID THIS CAUSE THE COLLISION? I'VE ONLY HAD THIS CAR A YEAR AND UNTIL THAT POINT HAD NEVER HAD AN ACCIDENT MY FAULT IN M LIFE I DID HAVE ONE THIS LAST WEEK IN A RENTAL IT WAS MY FAULT I OWN UP TO THAT BUT NOT THE FIRST IN THE AVENGER AFTER STARTING IT AGAIN YESTERDAY AT PICKUP AND THIS IMMEDIATELY HAPPENING AND I MEAN IMMEDIATELY HAPPENING AGAIN HAD THE SHOP NOT ALREADY BEING CLOSED FOR THE WEEKEND AND MY RIDE LEFT I WOULD HAVE LEFT THE CAR AT THE SHOP. I KNOW OF THE OVERHEAD AIRBAG PROBLEMS I HAVE TRIED TO CALL ONCE BEFORE. I WILL CALL MONDAY UNTIL MY CALLS ARE RETURNED PLEASE REPLY TO THIS. I AM ALSO CONTACTING MY INSURANCE AGENCY RE: THIS PROBLEM AND THE ACCIDENT. PLEASE CONTACT ME. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

8/30/2014

WILL NOT SHIFT INTO DRIVE UNTIL SPEED REACHES 45 - 50 MPH. CAN NOT ACCELERATE OVER 4000 RPM AT ANY TIME. UNABLE TO PASS OTHER SLOW MOVING VEHICLES AT A REASONABLE SPEED. HAVE TAKEN THE VEHICLE INTO THE DODGE SERVICE CENTER, EXPLAINED WHAT WAS HAPPENING, AND WAS TOLD "NOTHING IS WRONG WITH IT BECAUSE THERE IS NO SENSOR LIGHT ON" . *TR

8/30/2014

I WAS ON MY WAY TO WORK AND CAUTIOUSLY PRECEDED AROUND THE CURVY ROAD WITH MY STEERING WHEEL HELD TO THE RIGHT. WHEN I ENDED THE CURVE AND TRIED TO TURN MY STEERING WHEEL BACK TOO THE RIGHT IT WOULDN'T TURN BACK TO THE LEFT. THIS CAUSED ME TO CRASH HEAD ON INTO A TREE. THE AIR BAGS WERE DEPLOYED. *TR

1/29/2013

TL* THE CONTACT OWNS A 2012 DODGE AVENGER. THE CONTACT STATED THAT WHEN DRIVING IN INCLEMENT WEATHER, WATER WOULD DRAIN INTO THE VEHICLE, CAUSING THE TRUNK LIGHTS TO FAIL. THE CONTACT ALSO STATED THAT THE THIRD BRAKE LIGHT FAILED. THE VEHICLE WAS NOT INSPECTED BY A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 41,000. THE CURRENT MILEAGE WAS APPROXIMATELY 43,000. THE VIN WAS UNAVAILABLE. *TR

3/8/2013

TL* THE CONTACT OWNS A 2012 DODGE AVENGER. THE CONTACT STATED THAT WHILE DRIVING 15 MPH AND CHANGING LANES, THE ELECTRONIC STABILITY CONTROL LIGHT ILLUMINATED. THE VEHICLE FAILED TO ACCELERATE HIGHER THAN 15 MPH. APPROXIMATELY 4 SECONDS LATER, THE VEHICLE BEGAN TO FUNCTION NORMALLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 1,200. THE VIN WAS NOT AVAILABLE.

1/30/2013

IN LATE JUNE GOT A FLAT TIRE. WHEN I WENT TO PUT ON THE SPARE NOTICED BOTH REAR TIRES HAD WORN THRU THE STEEL ON THE INSIDE SHOULDER. TOOK TO A LOCAL DEALERSHIP AND THEY TOLD ME MUST BE THE ALIGNMENT. CAR WAS JUST UNDER THE 1 YEAR ANNIVERSARY DATE BUT JUST OVER THE MILEAGE FOR THE WARRANTY. I HAD TO PAY FOR AN ALIGNMENT AND NEW TIRES. ALIGNMENT SHOWED THREE OF THE WHEELS IN SPEC AND THE FOURTH .03 DEGREES OUT OF SPEC WHICH THE DEALER SAID WASN'T ENOUGH OUT TO CAUSE THAT BAD OF WEAR ON THE TIRES. CONTACTED CHRYSLER BUT NO HELP. WENT TO OREGON IN NOVEMBER AND GOT JUST NORTH OF WHERE I WAS GOING AND STOPPED FOR A BREAK AND NOTICED BOTH REAR TIRES WERE WEARING ON THE INSIDE SHOULDERS LIKE BEFORE. TOOK TO DEALERSHIP ANOTHER ALIGNMENT AND SET OF TIRES THAT I HAD TO PAY FOR. ALIGNMENT WAS OUT AND HAD TO HAVE CAMBER KITS INSTALLED TO GET ALIGNMENT FIXED. ONCE AGAIN NO HELP FROM CHRYSLER YET. ON MY WAY HOME FROM OREGON WENT THRU A SNOW STORM, NOT A LOT OF SNOW MOSTLY BLOWING SNOW ACROSS ROAD. COULDN'T GO OVER 32 MPH BECAUSE THE REAR OF THE CAR WAS SWAYING SO BAD. COULD HARDLY KEEP CAR ON ROAD. TOOK IN TO LOCAL DEALERSHIP AND THEY SAID THEY NEED TO DO ANOTHER ALIGNMENT AT MY COST. CONTACTED CHRYSLER ONCE AGAIN NO HELP. FIRST SET OF TIRES 13400 MILES, SECOND SET 21400 MILES NOW ON THIRD. WAITING FOR 12/9/13 TO GET CAR INTO SHOP. *TR

12/6/2013

THE VEHICLE IS PRODUCING HEAT/DEFROST ON THE DRIVERS SIDE BUT BLOWS COLD AIR ON PASSENGER SIDE, CAUSING THE DEFROST NOT TO WORK ON PASSENGER WINDOW. AFTER THE MECHANIC AND EXTENSIVE RESEARCH I HAVE FOUND SEVERAL OTHERS WITH THIS SAME ISSUE ON THIS MAKE AND MODEL. IT APPEARS THAT IN THE MANUFACTURING OF THE VEHICLE SOMETHING WAS DONE INCORRECTLY CAUSING SLUDGE TO BUILD IN THE RADIATOR AND THE HEAT CORE. I HAVE READ CASTING WAS NOT DONE PROPERLY, ALSO READ PROBLEMS WITH THE RADIATOR SO ADJUSTMENTS WERE MADE. I CANNOT SAY WHAT THE PROBLEM IS ONLY THERE IS A PROBLEM. MOST CARS I HAVE RESEARCHED HAVE 20,000 TO 30,000 MILES AND THIS VEHICLE VERY WELL COULD HAVE HAD THIS PROBLEM AT THIS MILEAGE ALSO. WE KNEW THE PASSENGER SIDE DIDN'T DEFROST WELL BUT ONLY FOUND THE HEAT BLEW COLD THIS WINTER. *TR

1/8/2015

NO HEAT TO THE PASSENGER SIDE OF VEHICLE. HEATER CORE NEEDS REPLACED. *TR

3/12/2015

WE HIT A DEER AND THE FRONT OF THE CAR WAS DEMOLISHED. UPON INSPECTION THE NEXT MORNING, I NOTICED THAT AN AIRBAG SENSOR WAS SHATTERED AND JUST HANGING BY THE WIRE HARNESS. AIRBAGS DID NOT DEPLOY, I WAS CONCERNED ABOUT THIS AND NEVER GOT A STRAIGHT ANSWER FROM ANYONE. NOW I GET A RECALL NOTICE SAYING FAULTY RESTRAINT SYSTEM, I'M NOT TOO HAPPY... *TR

5/6/2014

TL* THE CONTACT OWNS A 2012 DODGE AVENGER. THE CONTACT STATED THAT ALL OF THE EXTERIOR LIGHTING FAILED ON THE VEHICLE. THE VEHICLE WAS TAKEN TO A MECHANIC WHO STATED THAT THE LIGHT POWER MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 48,300.

6/23/2014

I WAS THE PASSENGER IN OUR 2012 DODGE AVENGER. ANOTHER CAR PULLED ACROSS THREE LANES OF TRAFFIC AND WE HIT HER WITH THE WHOLE FRONT END OF OUR CAR. THE AIR BAGS DID NOT DEPLOY. ALL PERSONS IN CAR WERE WEARING SEAT BELTS. BUT THE PASSENGER SEAT BELT TENSIONER FAILED TO TIGHTEN. I WAS THROWN INTO THE DASHBOARD AND FLOOR. MY INJURIES: BOTH KNEES, NECK AND BACK. *TR

4/8/2014

THE SEAT BELT LOCKED UP WILL NOT RETRACT. *TR

2/1/2015

13400 MILES ON CAR WHEN RIGHT REAR TIRE WENT FLAT. WHEN I TOOK OFF FLAT INSIDE SHOULDER OF TIRE HAD WORN THRU CORDS. TOOK TO DODGE DEALER IN COVINGTON, TN AND THEY SAID ALIGNMENT MUST BE OUT. NOTICED LEFT REAR TIRE ALSO SHOWING STEEL CORDS ON INNER SHOULDER. TECH SAID DIDN'T LOOK LIKE CAR HAD ALIGNMENT AT FACTORY. DID ALIGNMENT AND ALIGNMENT WAS .03 DEGREASE OFF ON ONE TIRE THE REST WERE WITHIN SPEC. DEALERSHIP CANT EXPLAIN WHAT HAPPENED, NO ONE IVE TALKED TO CAN EXPLAIN WHAT HAPPENED. 2000 MILES FROM HOME IN A NEW CAR AND HAVE TO SPEND 400.00 ON TIRES AND ALIGNMENT.....NOT HAPPY. *TR

7/4/2013

TL* THE CONTACT OWNS A 2012 DODGE AVENGER. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE TIRE WARNING LIGHT ILLUMINATED. THE CONTACT LATER DISCOVERED THAT WIRING FROM BOTH REAR TIRES WAS EXPOSED FROM THE SIDES. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE TIRES NEEDED TO BE REPLACED AND THAT THE VEHICLE NEEDED AN ALIGNMENT. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED ON THE REAR TIRES WITHIN 8,000 MILES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT COULD NOT DETERMINE THAT CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 13,400.

12/20/2013

I HAVE HAD SEVERAL PROBLEMS WITH THE ACCELERATION OF THIS VEHICLE THE DEALERSHIP REPLACED THE TRANSMISSION AND SEVERAL SENSORS DUE TO BUCKING AND HESITATIONS. THIS NEVER RESOLVED THE SITUATION IT STILL BUCKS WHEN ITS MOIST OR RAINS I WAS TOLD BY THE DEALERSHIP THAT THIS IS A CHARACTERISTIC OF THIS PARTICULAR MODEL. *TR

8/7/2013

UPON ACCELERATION THE CARS BOGS DOWN AND HESITATES..IT ALSO BUCKS UPON STARTING MAKING IT EXTREMELY DIFFICULT TO PULL OUT INTO TRAFFIC...THE TRANSMISSIONS HAS BEEN REPLACED AND SENSORS AND THE PROBLEM STILL EXISTS AND DODGE CLAIMS THIS IS A CHARACTERISTIC OF THIS PARTICULAR MODEL AND YEAR!! *TR

10/19/2013

TL* THE CONTACT OWNS A 2012 DODGE AVENGER. THE CONTACT STATED THAT WHEN APPLYING THE BRAKES, THE VEHICLE WOULD EXHIBIT AN ABNORMAL SOUND. THE CONTACT TOOK THE VEHICLE TO THE DEALER BUT THE DEALER WAS UNABLE TO DIAGNOSE A FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE WITH THE BRAKES. THE FAILURE MILEAGE WAS 4,600. UPDATED 05/11/12*LJ

3/28/2012

VEHICLE WAS PURCHASED NEW ON JANUARY 28, 2012. THE TIRES WENT COMPLETELY BALD BY 12,000 MILES. ON MAY 28,2013 AT 33,000 MILES, BOTH TIE RODS HAD TO BE REPLACED. THE FRONT BRAKE ROTORS WERE WRAPPED AND HAD TO BE REPLACED. THE TIRES WILL WEAR VERY FAST AND POSES A SAFETY HAZARD. *TR

7/2/2013

TL* THE CONTACT OWNS A 2012 DODGE AVENGER. THE CONTACT STATED THAT THE VEHICLE WOULD VIBRATE EXCESSIVELY WHEN TRAVELING OVER ROAD BUMPS. THE CONTACT ALSO MENTIONED THAT THE UNDER CARRIAGE WAS LOOSE AND PARTIALLY DETACHING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER, WHO STATED THAT THE FAILURE WAS UNKNOWN. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 25,000. THE VIN WAS NOT AVAILABLE. THE CONSUMER STATED THERE WAS A CONSTANT VIBRATION COMING FROM THE VEHICLE. THE DEALER DID NOT KNOW, HOW TO FIX THE PROBLEM. UPDATED 09/15/14

12/12/2013

WHEN I TURN ON HEAT OR AIR IT MAKE A ON GOING NOISE WHILE ON. WHEN AIR IS ON IT MAKES ONGOING NOISE AND LEAKS WATER UNDERNEATH GLOVE COMPARTMENT. *TR

4/27/2015

THE THROTTLE BODY ON MY CAR HAS TO BE REPLACED. MY SON HAS HAD NUMEROUS INCIDENTS OF THE CAR RUNNING ROUGH, SEEMINGLY NOT GETTING ENOUGH GAS, AND THE FINAL STRAW BEFORE TAKING TO THE SHOP WAS WHEN IT THE ENGINE DIED AS HE WAS DRIVING. THIS CAR IS ONLY THREE YEARS OLD WITH APPROXIMATELY 62,000 MILES ON IT. IT IS NOT AT ALL ACCEPTABLE FOR THIS PART TO GO BAD GIVEN THE AGE / MILES OF THE CAR. AFTER SPEAKING WITH SEVERAL SHOP OWNERS AND TECHNICIANS, I'VE FOUND THAT THIS HAS BEEN A COMMON FAILURE ON LATE MODEL DODGE VEHICLES. IN ADDITION THE THROTTLE FAILURE, HE HAS NO HEAT COMING IN THE PASSENGER SIDE OF THE CAR. ONLY COLD AIR AS IF SOMETHING IS STUCK OPEN. THIS BEGAN THE LATER PART OF LAST WINTER WHEN THE CAR WAS JUST TWO YEARS OLD. HE JUST DEALT WITH IT AT THE TIME DUE TO LACK OF MONEY. WITH WINTER COMING, THIS WILL NEED TO BE ADDRESSED RIGHT AWAY AS WELL. THEN WE HAVE THE POWER MIRROR NOT WORKING ON ONE SIDE. WHICH ALSO BEGAN LAST YEAR. AND LAST BUT NOT LEAST, THE AIRBAG LIGHT IS ON. I DID SEE THAT THERE IS A RECALL HAVING TO DO WITH ONE OF THE AIRBAGS. I WILL SCHEDULE THAT RIGHT AWAY, BUT IT REMAINS TO BE SEEN IF THAT IS WHY THE AIRBAG LIGHT IS ON. *TR

11/12/2014

THE AIR BAG WARNING LIGHT ILLUMINATED. FEW DAYS LATER BEGAN HEARING A CLICKING UNDER THE DASHBOARD BEHIND THE GLOVE BOX. RECEIVED NOTICE FOR RECALL. DUE TO LOCATION NEAREST DODGE DEALERSHIP IS 2 HOURS AWAY. DECIDED TO WAIT. A SHORT TIME LATER, THE CAR BEGAN TO LOSE POWER BRIEFLY INTERMITTENTLY. ONCE AGAIN, DUE TO LOCATION DECIDED TO WAIT. TWO DAYS AGO THE CAR STALLED COMPLETELY WHILE TRAVELING AT 45 MILES PER HOUR. NO STEERING, NO BRAKES, NOTHING. SCARED ME. TRYING TO FIND SOMEONE LOCALLY TO LOOK AT IT. TODAY IT DIED IN THE MIDDLE OF A VERY BUSY INTERSECTION. ONCE AGAIN, COMING TO THE INTERSECTION THE CAR DROPPED BELOW 1,000 RPMS AND THEN DIES.

3/18/2016

NO HEAT TO THE PASSENGER SIDE OF VEHICLE. HEATER CORE NEEDS REPLACED. *TR

3/12/2015

RADIATOR AND HEATER CORE REPLACED. NO HEAT TO THE PASSENGER SIDE OF VEHICLE. *TR

3/12/2015

TL* THE CONTACT OWNS A 2012 DODGE AVENGER. THE CONTACT STATED THAT THERE WAS NO HEAT IN THE VEHICLE TO CLEAN THE WINDSHIELD, WHICH MADE IT DIFFICULT TO DRIVE IN COLD WEATHER. THE DEALER DIAGNOSED THAT THE HEATER CORE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000. THE VIN WAS NOT PROVIDED.

1/19/2016

TL* THE CONTACT OWNS A 2012 DODGE AVENGER. THE CONTACT STATED THAT THE HEAT ON THE PASSENGER SIDE OF THE VEHICLE STOPPED WORKING. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 60,000.

2/25/2016

DEER STARTED OUT INTO ROAD, TURNED BACK TOWARD DITCH, THEN RAN BACK OUT INTO ROAD, I DID NOT HAVE TIME TO STOP OR MISS. HIT DEER ALL ACROSS FRONT OF CAR. AIR BAGS DID NOT GO OFF, SEAT BELT DID NOT TIGHTEN UP, WHIP LASS ON NECK AND SHOLDER. TOTAL DAMAGE TO CAR $5841.59, WHY DID NOT SAFETY ITEMS ON CAR WORK? *TT

4/15/2014

DEER STARTED OUT INTO ROAD, TURNED BACK TOWARD DITCH, THEN RAN BACK OUT INTO ROAD, I DID NOT HAVE TIME TO STOP OR MISS. HIT DEER ALL ACROSS FRONT OF CAR. AIR BAGS DID NOT GO OFF, SEAT BELT DID NOT TIGHTEN UP, WHIP LASS ON NECK AND SHOLDER. TOTAL DAMAGE TO CAR $5841.59, WHY DID NOT SAFETY ITEMS ON CAR WORK? *TT

4/15/2014

TL* THE CONTACT OWNS A 2012 DODGE AVENGER. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT CONTINUOUSLY ILLUMINATED IN THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER, WHO STATED THAT THE OCCUPANT RESTRAINT CONTROL MODULE WAS NOT COMMUNICATING WITH THE VEHICLE AND NEEDED TO BE REPLACED. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 13V282000(AIR BAGS , ELECTRICAL SYSTEM )HOWEVER THE DEALER STATED THAT THEY WOULD ONLY FLASH THE TOTALLY INTEGRATED POWER MODULE(TIPM) PER THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

5/28/2014

TL* THE CONTACT OWNS A 2012 DODGE AVENGER. THE CONTACT STATED THAT THE VEHICLE STALLED NUMEROUS TIMES WHILE DRIVING VARIOUS SPEEDS. THE INSTRUMENT PANEL INDICATORS FLASHED INTERMITTENTLY DURING THE FAILURE. ADDITIONALLY, THE FRONT PASSENGER SIDE WINDOW WAS INOPERABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 51,500.

7/29/2014

TL* THE CONTACT RENTED A 2013 DODGE AVENGER. THE CONTACT STATED THAT THE VEHICLE FAILED TO START ON THE FIRST ATTEMPT. THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS TO START THE VEHICLE. IN ADDITION, THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE UNDER CARRIAGE BECAME SEPARATED FROM THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. UPDATED 01/20/15*LJ UPDATED 9/7/2017*CN

12/5/2014

TL*THE CONTACT OWNS A 2012 DODGE AVENGER EQUIPPED WITH CONTINENTAL CONTI PRO CONTACT TIRES, TIRE SIZE: 225/55/R17 97H, DOT NUMBER GP003XY 4411. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE REAR DRIVER SIDE TIRE BECAME DEFLATED. THE TIRE WAS REPLACED. IN ADDITION, THE CONTACT STATED THAT SIX MONTHS LATER AFTER A FRONT TO REAR ROTATION, THE REAR PASSENGER SIDE TIRE AND THE REAR DRIVER SIDE TIRE BECAME FLAT. THE VEHICLE WAS TAKEN TO A TIRE SHOP, WHERE IT WAS DIAGNOSED THAT SIDEWALL SPLIT AND THE TIRES NEEDED TO BE REPLACED. THE TIRES WERE NOT REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 13,287 AND THE TIRE FAILURE MILEAGE WAS 13,250.

3/9/2015

TL* THE CONTACT OWNS A 2012 DODGE AVENGER. WHILE DRIVING 55 MPH, THE ENGINE STALLED AND ALL THE WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 69,276.

10/23/2015