2019 Chevrolet Traverse Owner Complaints

CRUISING AT FREEWAY SPEED, PRESS DOWN ON THE GAS PETTAL AND TRANS UP SHIFTS AND GOES TO A LOWER GEAR AND JERKS SO HARD IT FILLS LIKE YOU HAVE HIT FROM THE REAR. IT DID THIS 5 TIMES.

12/9/2019

I WAS SLOWING DOWN TO MAKE A TURN AND AS I TURNED THE STEERING WHEEL THE VEHICLE GET LIKE IT EITHER LOCKED UP OR WENT INTO NEUTRAL. I HAD NO CONTROL OVER ACCELERATION.

8/17/2020

ON JULY 11, 2019, WHILE OPERATING THIS VEHICLE, AN ERROR MESSAGE APPEARED ON THE DASHBOARD WHICH STATED, 'POWER STEERING MALFUNCTION.' AT THE TIME OF THIS ERROR MESSAGE, POWER STEERING HAD FAILED AND MANEUVERING OF THE VEHICLE BECAME DIFFICULT. DURING THIS INCIDENT, THE VEHICLE WAS IN MOTION ON A HIGHWAY. VEHICLE WAS BROUGHT TO A CHEVY DEALER AND THE RACK AND PINION WAS REPLACED DUE TO AN ELECTRICAL ISSUE.

7/25/2019

ON JUNE 20, 2019, I BOUGHT A 2019 CHEVY TRAVERSE WITH THE UNDERSTANDING THAT THE VEHICLE WAS IN GOOD CONDITION WITH NO DEFECTS. ON JULY THE 18 WE TOOK VEHICLE TO THE SERVICE DEPARTMENT, DUE TO THERE WAS A VERY STRONG ODOR WHEN INSIDE THE CAR. IT WAS CAUSING BLOODY NOSES AND BREATHING ISSUES FOR MY FAMILY. THE SMELL WAS SO STRONG THAT IT COULD BE TASTED. THE DEALERSHIP TOOK ABOUT 15 TO 20 MINUTES TO DIAGNOSE CAR AS NOTHING WRONG WITH IT. WE TOOK IT HOME. ON AUGUST 1, 2019, THE VEHICLE STARTS GOING CRAZY WITH ELECTRICAL ISSUES. WHILE MY WIFE IS DRIVING WITH MY KIDS THE HORN, LIGHTS, AND EMERGENCY LIGHTS START TURNING ON AND OFF AND THERE WAS A LOUD UGLY SOUND FROM THE ENGINE. THE CAR HAD TO BE PARKED TO AND I HAD TO GO DRIVE CAR HOME DUE THE UNSAFE CONDITIONS OF VEHICLE. AS I LOOKED UNDER THE HOOD, I COULD SMELL A BURNING SMELL AND SMOKE COMING FROM THE ENGINE. SO WE TOOK VEHICLE BACK TO DEALERSHIP. AFTER BEING ON THE SHOP FOR ABOUT A WEEK , WE GOT OUR CAR BACK AND ACCORDING TO DEALERSHIP IT WAS FIXED, ALONG WITH THE SMELL THEY TOLD US IT WAS A RARE SITUATION BUT THAT WE HAD MOLD AND MILDEW COMING OUT OF THE AC UNIT WHICH WAS CAUSING THE ODOR AND HENCE BLOODY NOSE AND BREATHING ISSUES. THEY ALSO FOUND THAT THE BATTERY WAS THROWING SPARKS AND WAS BURNING ELECTRICAL WIRES IN THE ENGINE. AT THIS POINT WE JUST WANTED OUR CAR BACK. THE FOLLOWING DAY MY WIFE AND KIDS WERE PUT IN A DANGEROUS SITUATION DUE TO DEFECTIVE CAR, WHILE DRIVING THE TRAVERSE IT TURNED OFF ON THEM WHILE ON THE HIGHWAY. MY WIFE AND KIDS ARE TRAUMATIZED AND SCARED WHILE BEING PUT IN THESE DANGEROUS SITUATIONS. UNFORTUNATELY, YOUR VEHICLE HAS NOT PERFORMED WELL AND IS NOT SAFE EVEN AFTER IT WAS MADE CLEAR TO US THAT IT WAS SAFE AND FIXED.

8/20/2019

I WAS DRIVING VEHICLE AND STOPPED AT LIGHT. THE CAR COMPLETELY CUT OFF. I HAD TO PUT IN PARK TO RESTART THE CAR. THATS WHEN THE ENGINE LIGHT CAME ON. RECEIVED AN ADVANCED DIAGNOSIS THAT STATED ISSUE WITH ENGINE/TRANMISSION SERVICE WITHIN ONE DAY. TOOK CAR IN 7/16 AT 7:30 AND GOT BACK THAT DAY STATING THAT CAR TRANSMISSION COMMUNICATION DROPPED. THE VERY NEXT DAY 7/17 AM, SAME THING HAPPENED. TOOK THE CAR THAT AFTERNOON BACK TO DEALER AND IT HAD BEEN THERE SINCE. THEY STATE THEY ARE WAITING TALK TO GMC. NOTHING YET.

7/22/2019

ON JUNE 20, 2019, I BOUGHT A 2019 CHEVY TRAVERSE WITH THE UNDERSTANDING THAT THE VEHICLE WAS IN GOOD CONDITION WITH NO DEFECTS. ON JULY THE 18 WE TOOK VEHICLE TO THE SERVICE DEPARTMENT, DUE TO THERE WAS A VERY STRONG ODOR WHEN INSIDE THE CAR. IT WAS CAUSING BLOODY NOSES AND BREATHING ISSUES FOR MY FAMILY. THE SMELL WAS SO STRONG THAT IT COULD BE TASTED. THE DEALERSHIP TOOK ABOUT 15 TO 20 MINUTES TO DIAGNOSE CAR AS NOTHING WRONG WITH IT. WE TOOK IT HOME. ON AUGUST 1, 2019, THE VEHICLE STARTS GOING CRAZY WITH ELECTRICAL ISSUES. WHILE MY WIFE IS DRIVING WITH MY KIDS THE HORN, LIGHTS, AND EMERGENCY LIGHTS START TURNING ON AND OFF AND THERE WAS A LOUD UGLY SOUND FROM THE ENGINE. THE CAR HAD TO BE PARKED TO AND I HAD TO GO DRIVE CAR HOME DUE THE UNSAFE CONDITIONS OF VEHICLE. AS I LOOKED UNDER THE HOOD, I COULD SMELL A BURNING SMELL AND SMOKE COMING FROM THE ENGINE. SO WE TOOK VEHICLE BACK TO DEALERSHIP. AFTER BEING ON THE SHOP FOR ABOUT A WEEK , WE GOT OUR CAR BACK AND ACCORDING TO DEALERSHIP IT WAS FIXED, ALONG WITH THE SMELL THEY TOLD US IT WAS A RARE SITUATION BUT THAT WE HAD MOLD AND MILDEW COMING OUT OF THE AC UNIT WHICH WAS CAUSING THE ODOR AND HENCE BLOODY NOSE AND BREATHING ISSUES. THEY ALSO FOUND THAT THE BATTERY WAS THROWING SPARKS AND WAS BURNING ELECTRICAL WIRES IN THE ENGINE. AT THIS POINT WE JUST WANTED OUR CAR BACK. THE FOLLOWING DAY MY WIFE AND KIDS WERE PUT IN A DANGEROUS SITUATION DUE TO DEFECTIVE CAR, WHILE DRIVING THE TRAVERSE IT TURNED OFF ON THEM WHILE ON THE HIGHWAY. MY WIFE AND KIDS ARE TRAUMATIZED AND SCARED WHILE BEING PUT IN THESE DANGEROUS SITUATIONS. UNFORTUNATELY, YOUR VEHICLE HAS NOT PERFORMED WELL AND IS NOT SAFE EVEN AFTER IT WAS MADE CLEAR TO US THAT IT WAS SAFE AND FIXED.

8/20/2019

WHEN BRAKING TO DO A U-TURN AND NOT STOPPING THE ENGINE SHUTS OFF AND DOESN'T COME BACK ON RIGHT AWAY. AND IT ALMOST CAUSED ME TO GET INTO AN ACCIDENT FROM A CAR FROM THE OTHER DIRECTION. WE HAD THIS CAR FOR 3 MONTHS AND IT'S HAPPENED ABOUT FIVE TIMES NOW.

3/25/2019

I WAS DRIVING VEHICLE AND STOPPED AT LIGHT. THE CAR COMPLETELY CUT OFF. I HAD TO PUT IN PARK TO RESTART THE CAR. THATS WHEN THE ENGINE LIGHT CAME ON. RECEIVED AN ADVANCED DIAGNOSIS THAT STATED ISSUE WITH ENGINE/TRANMISSION SERVICE WITHIN ONE DAY. TOOK CAR IN 7/16 AT 7:30 AND GOT BACK THAT DAY STATING THAT CAR TRANSMISSION COMMUNICATION DROPPED. THE VERY NEXT DAY 7/17 AM, SAME THING HAPPENED. TOOK THE CAR THAT AFTERNOON BACK TO DEALER AND IT HAD BEEN THERE SINCE. THEY STATE THEY ARE WAITING TALK TO GMC. NOTHING YET.

7/22/2019

Computer keeps saying shift into park after the car is in park and I’m trying to shut the car off. I then have to jiggle the throttle into park in order for it to recognize it’s already in park.

2/17/2022

The electronic cord in the shifter showing the "shift to park" message code caused my car battery to die and be unable to shut my car off and on for MONTHS. This electronic problem was nothing related to anything I did but the vehicle itself causing me to finally take it in because it was not safe for me and my kids to go far in case the battery would die. It costed me almost $500 and 6 HOURS of wasted time at the dealership. I would HIGHLY recommend and appreciate a recall reimbursement on this issues- I am not the first to have this happen.

5/23/2022

ON JULY 11, 2019, WHILE OPERATING THIS VEHICLE, AN ERROR MESSAGE APPEARED ON THE DASHBOARD WHICH STATED, 'POWER STEERING MALFUNCTION.' AT THE TIME OF THIS ERROR MESSAGE, POWER STEERING HAD FAILED AND MANEUVERING OF THE VEHICLE BECAME DIFFICULT. DURING THIS INCIDENT, THE VEHICLE WAS IN MOTION ON A HIGHWAY. VEHICLE WAS BROUGHT TO A CHEVY DEALER AND THE RACK AND PINION WAS REPLACED DUE TO AN ELECTRICAL ISSUE.

7/25/2019

WHEN TURNING THE STEERING WHEEL, THERE IS A LOW WHINING SOUND. THE DEALER SAYS THIS IS "NORMAL". THE STEERING COLUMN SHOULD NOT MAKE ANY NOISE. NOISES COMING FROM A STEERING COLUMN USUALLY INDICATE TROUBLE.

9/9/2019

SEATS ON 2ND ROW SEAT BELT GET STUCK AROUND THE RECLINE LEVER. CAR DESIGN DOES NOT ALLOW TO UNLOCK THE SEATBELT.

2/21/2020

THE MIDDLE SEAT SEATBELT GOT CAUGHT IN THE RECLINE LEVER WHICH CAUSED THE SEATBELT TO LOCK AND THERE IS KNOW WAY OF RELEASING IT, MAKING THE SEATBELT UNUSABLE.

12/29/2020

THERE ARE CONTINUOUS DEFECTS AND CONCERN FOR SAFETY REGARDING MY 2019 CHEVY TRAVERSE. I PURCHASED A NEW 2019 TRAVERSE REDLINE ON MARCH 22, 2019 AND THE PROBLEMS BEGAN WITHIN TWO WEEKS AND LESS THAN 400 MILES ON THE VEHICLE. I WAS DRIVING MY NEW VEHICLE ON A RESIDENTIAL ROAD AND BEGAN TO SLOWLY PRESS THE BRAKE WHILE APPROACHING A STOP SIGN WHEN THE 'SERVICE BRAKE ASSIST' ALERT APPEARED, THE BRAKES MADE A GRINDING AND CLICKING NOISE WHILE SHAKING AND FELT LIKE THE BRAKE PEDAL NEEDED TO BE PUSHED ALL THE WAY TO THE FLOOR TO STOP. I BROUGHT THE CAR IN AND THE SERVICE DEPARTMENT REPLACED A VACUUM BOOSTER SENSOR WHICH THEY SAID WAS FAULTY. THEN TWO MONTHS LATER, WITH ONLY 1800 MILES ON THE VEHICLE, THE SAME ISSUE OCCURRED AGAIN WHERE THE 'SERVICE BRAKE ASSIST' ALERT APPEARED, THE BRAKES MADE THE SAME NOISES AND SHAKING. I IMMEDIATELY CALLED THE DEALERSHIP TO BRING IT IN FOR SERVICE. DURING THIS SECOND OCCURRENCE, THE SERVICE DEPARTMENT SUGGESTED IT MUST HAVE BEEN A 'BAD BATCH' OF PARTS AND OFFERED TO REPLACE THE SENSOR AGAIN. I RETURNED TO THE DEALERSHIP TO PICK UP MY VEHICLE AND DURING THE LESS THAN TWO MILE DRIVE HOME, THE SAME ISSUE OCCURRED FOR THE THIRD TIME. I IMMEDIATELY RETURNED TO THE DEALERSHIP AGAIN AND THE SERVICE DEPARTMENT SAID THEY DIDN'T KNOW WHAT WAS CAUSING THE PROBLEM. AFTER REPLACING THE SAME PART FOR A THIRD TIME, THE SAME ISSUE OCCURRED AGAIN. ULTIMATELY, THE SERVICE TECHNICIANS & ENGINEER ARE UNABLE TO IDENTIFY THE ROOT CAUSE OF THE ISSUE AND MERELY SUGGESTED REPLACING THE SAME PART FOR THE FOURTH TIME. WHILE THE SERVICE MANAGER HAS OFFERED TO CONTINUALLY REPLACE THE SAME PARTS, THEY ALSO ARE UNABLE TO IDENTIFY THE ROOT CAUSE AND STATED I NEED TO CONTINUE DRIVING THE VEHICLE UNTIL IT HAPPENS AGAIN AND PERHAPS THERE WILL BE A NEW PART UPDATED IN THE FUTURE.

6/30/2019

WE PURCHASED THIS VEHICLE IN JUNE OF 2019, AND HAVE HAD IT AT THE DEALERSHIP 4 TIMES FOR AN ISSUE WITH THE BRAKES. TO THIS DATE THEY HAVE NOT FIGURED OUT WHAT IS CAUSING IT, BUT IT CAUSES THE BRAKE SYSTEM TO LOSE POWER MAKING IT DIFFICULT TO BRAKE. WE WERE TOLD BY THE DEALER JUST TO KEEP DRIVING IT UNTIL THEY FIGURE OUT WHAT IS GOING ON.

9/30/2019

TL* THE CONTACT OWNS A 2019 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE CONTROL ARM FAILED AND WAS REPLACED AT FELIX CHEVROLET (3330 S FIGUEROA ST, LOS ANGELES, CA 9000, (213) 290-1925). ALSO, WHILE DRIVING, THE VEHICLE MADE AN ABNORMAL LOUD NOISE COMING FROM THE FRONT DRIVER'S SIDE. WHEN FUELING THE VEHICLE, THE TANK WOULD NOT FILL UP. IN ADDITION, WHILE THE VEHICLE WAS IN REVERSE, THE BRAKE PEDAL BECAME DIFFICULT TO DEPRESS. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE SAME DEALER THREE TIMES, BUT WAS NOT DIAGNOSED. THE FAILURES RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000. THE VIN WAS UNKNOWN.

11/12/2019

WAS DRIVING ON MY WAY TO WORK AND WHEN I TURNED INTO THE PARKING LOT OF THE SCHOOL I HEARD A LOUD POP AND IT SOUNDED LIKE I HAD RAN OVER A STICK, HOWEVER, WHEN I GOT OUT AND LOOKED THERE WAS NOTHING UNDER MY CAR OR IN THE PARKING LOT AROUND MY CAR EVEN. I TOOK IT TO MY LOCAL DEALER AND THEY FOUND THAT THE SWAY BAR HAD BROKEN IN HALF. THIS IS GOING TO BE A $2,000+ REPAIR FOR A SOLID PIECE OF METAL THAT SHOULDN'T SNAP INTO LIKE A TWIG. THIS IS VERY UNSAFE AND COULD HAVE BEEN EXTREMELY DANGEROUS IF I HAD BEEN DRIVING ANYWHERE ELSE EXCEPT FOR THE SCHOOL WHERE I WAS GOING SLOW.

9/22/2020

TL* THE CONTACT OWNS A 2019 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE CONTROL ARM FAILED AND WAS REPLACED AT FELIX CHEVROLET (3330 S FIGUEROA ST, LOS ANGELES, CA 9000, (213) 290-1925). ALSO, WHILE DRIVING, THE VEHICLE MADE AN ABNORMAL LOUD NOISE COMING FROM THE FRONT DRIVER'S SIDE. WHEN FUELING THE VEHICLE, THE TANK WOULD NOT FILL UP. IN ADDITION, WHILE THE VEHICLE WAS IN REVERSE, THE BRAKE PEDAL BECAME DIFFICULT TO DEPRESS. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE SAME DEALER THREE TIMES, BUT WAS NOT DIAGNOSED. THE FAILURES RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000. THE VIN WAS UNKNOWN.

11/12/2019

MY VEHICLE IS AT 30,738 MILES AND RECENTLY I BEGAN SMELLING WHAT I THOUGHT TO BE EXHAUST FUMES INSIDE THE CABIN OF THE VEHICLE. I ALSO SMELLED IT AFTER THE CAR WAS PARKED OUTSIDE THE VEHICLE, NEAR THE THE HOOD OF THE CAR NEAR THE ENGINE. I TOOK IT TO THE NEAREST REPAIR SHOP AND THEY SAID THAT THE BRAZING/WELDING POINT ON THE FUEL RAIL WAS FAULTY AND THE FUEL INJECTOR HAD BROKEN OFF AND WAS SPRAYING FUEL ALL UNDERNEATH THE CAR. IT WAS "TWO OR THREE TURNS AWAY FROM A CATASTROPHIC EVENT". THE CAR WAS HAD FUEL SPRAYED ALL NEAR THE INTAKE MANIFOLD AND WAS GETTING DANGEROUSLY CLOSE TO THE EXHAUST MANIFOLD. IT WAS ONLY A MATTER OF TIME (MINUTES/HOURS) BEFORE THE VEHICLE CAUGHT FIRE OR EXPLODED WITH THE AMOUNT OF LOOSE FUEL PRESENT AND I HAVE SMALL CHILDREN IN CAR SEATS I WOULD NEVER HAVE BEEN ABLE TO GET OUT OF THE CAR IN TIME. I HAD THE VEHICLE TOWED TO A CHEVY DEALERSHIP AND THEY REPLACED THE FUEL RAIL AND SEVERAL OTHER PARTS. AND RETURNED THE VEHICLE TO ME. THERE WERE STILL FUEL VAPORS COMING INTO THE CABIN OF THE VEHICLE AND NEAR THE HOOD OF THE ENGINE. I TOOK IT BACK AND THE DEALERSHIP SAID ALL OF THE INSULATION AROUND/ IN THE ENGINE WAS SATURATED IN FUEL STILL. SO THEY WASHED THE INSULATION AND PUT IT BACK IN THE VEHICLE. IT STILL SMELLS LIKE FUEL VAPORS IN AND AROUND THE VEHICLE.

2/2/2021

ALL 4 DOORS HAVE BECOME MISS ALIGNED 2 WEEKS AFTER PURCHASING, TRAVERSE IS A NEW CAR NOT PREOWNED. THERE'S A RUBBING NOISE THAT COMES FROM ALL DOORS WHILE DRIVING ESPECIALLY WHEN CAR TURNS LEFT OR RIGHT AT AN ANGLE. AS DAYS PASS THE RUBBING NOISE FROM THE DOORS HAS INCREASED AND CAN BE HEARD WHILE MAKING A STOP AND WHEN DRIVING STRAIGHT.

7/6/2019

THE EDGE OF THE SECONDARY HOOD LATCH HAND RELEASE LEVER IS VERY SHARP. I CUT MY FINGER TRYING TO FIND THE LEAVER TO OPEN THE HOOD. THIS PART SHOULD HAVE SMOOTH EDGES TO PREVENT INJURY.

9/9/2019

TL* THE CONTACT OWNED A 2019 CHEVROLET TRAVERSE. WHEN THE CONTACT'S VEHICLE WAS TURNING LEFT INTO A DRIVEWAY, IT WAS REAR ENDED BY ANOTHER VEHICLE TRAVELING 50 MPH. THE CONTACT'S VEHICLE WAS PUSHED INTO A DITCH. THE DRIVER'S AIR BAG FAILED TO DEPLOY, CAUSING THE CONTACT'S HEAD TO STRIKE THE STEERING WHEEL. THE CONTACT SUFFERED NECK AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. POLICE REPORT NUMBER: E961540 WAS FILED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS TOWED AND DEEMED DESTROYED. THE FAILURE MILEAGE WAS 4,193.

10/3/2019

I RECENTLY HAD A CRASH IN MY 2019 CHEVROLET TRAVERSE. THE IMPACT HIT MY DRIVER DOOR AND FRONT END OF MY CAR. THE VEHICLE THAT HIT MY CAR WAS TRAVELING BETWEEN 45 AND 50 MILES AN HOUR. EVERY AIRBAG IN THEIR VEHICLE DEPLOYED HOWEVER EVEN WITH THE SIGNIFICANT IMPACT NONE OF MY AIRBAGS DEPLOYED. I'VE SPOKEN WITH MINI REPAIRMAN AT MORE THAN TWO CHEVROLET DEALERSHIPS WHO STATED THE AIRBAGS SHOULD HAVE DEPLOYED.

8/31/2020

MY VEHICLE HAS THE FUEL ECONOMY SHUTDOWN SYSTEM AND IT'S NOT WORKING. IT USED TO SHOT DOWN WHILE ON A STOP AND THEN RESTART WHENEVER THE BREAKS WERE NOT ENGAGED NOW IT'S NOT DOING ANYTHING. THE AUTO STOP DOESN'T WORK IT'S STAYS ON A HIGH IDLE AT ALL TIMES

6/19/2019

WHILE TRYING TO PRESS THE ACCELERATOR PEDAL ALL THE WAY TO THE FLOOR, IT HANGS UP MID-TRAVEL. APPLYING ADDITIONAL PRESSURE CAUSES THE PEDAL TO TRAVEL ALL THE WAY TO THE FLOOR. THE DEALER SAYS THIS IS "NORMAL". ACCELERATOR PEDAL TRAVEL SHOULD BE SMOOTH AND LINEAR; ANYTHING ELSE IS UNACCEPTABLE. JUST ASK TOYOTA.

9/9/2019

THE AUTOMATIC HEADLIGHT SYSTEM OVERRIDES MANUAL MODE. IT WILL AUTOMATICALLY TURN ON THE HIGH BEAMS WHILE DRIVING IN DARK CONDITIONS BUT DOES NOT DIM THE LIGHTS IN A TIMELY MANNER WHEN OTHER TRAFFIC IS PRESENT. THIS HAS THE POTENTIAL TO BLIND ONCOMING TRAFFIC OR ANNOY LEADING VEHICLES.

1/8/2020

Left rear light side-marker assembly is not functional after 3 years in service and less than 29,000 miles. The side marker indicator inside the vehicle flashes rapidly (in quick succession) when the left blinker is applied. This indicated to me that a bulb was out. Initially, all lights were working when inspecting and inside flasher was quickly blinking. After checking multiple times, the left rear blinker finally stopped working altogether. This left rear indicator mark prevents others from knowing which direction I'm turning unless I stick my left arm out the window. The vehicle was taken in to dealership. Dealership said it needed the light assembly replaced at a cost of ~$867. We may have this done outside of an OEM dealership due to cost.

12/26/2021

TURNED ON THE CAR AND A SIDE DETECTION SYSTEM WARNING APPEARED ON THE DASH WARNING ME THAT THE SYSTEM WAS NOT WORKING. TURNED OFF THE CAR AND RESTARTED IT. SAME WARNING. BLIND SPOT SYSTEM NOT WORKING AT ALL CURRENTLY.

12/19/2020

PURCHASED 3/1/2019 PROBLEMS SINCE 4/18/2019 ELECTRICAL SYSTEM MALFUNCTIONING. REMOTE LEFT IN VEHICLE WARNING WHEN NO KEY IN VEHICLE, REAR VIEW MIRROR OVERHEATING (OVER 110*) CELLPHONE CHARGING PORT OVERHEATING, BLIND SPOT DETECTION MALFUNCTIONING, FORWARD COLLISION DETECTION MALFUNCTIONING, NAVIGATION AND IPHONE AUDIO CONNECTIONS MALFUNCTIONING. MIRROR WAS REPLACED ONCE. REAR CAMERA WAS REPLACED TWICE. THIS WAS AFTER A GM SERVICE PERSON WAS SENT DOWN TO ROTOLO TO LOOK INTO IT. SINCE THEN NOTHING HAS BEEN REPAIRED. SERVICE REPS KEEP SAYING THEY CAN'T GET IT TO DUPLICATE THE PROBLEMS. WE HAVE VIDEO AND PHOTOS OF ISSUES. MATT WOLF WAS THE GM INVESTIGATOR. HE NEVER RETURNS CALLS/EMAILS. YESTERDAY AFTER SEVERAL PHONE CALLS TO DIFFERENT GM DEPARTMENTS, I WAS INFORMED HE NO LONGER WORKS WITH THE COMPANY. THE LAST THING I WAS TOLD WAS TO WAIT FOR A CALL TO BRING THE VEHICLE INTO ROTOLO SO ANOTHER GM SERVICE PERSON WOULD BE SENT. THAT WAS OVER 2 MONTHS AGO. SINCE NO ONE HAS CALLED I SCHEDULED ANOTHER SERVICE FOR SAT. VEHICLE CANNOT BE DRIVEN AND HAS TO SIT PARKED. IT IS UNSAFE TO DRIVE. PROBLEMS ONGOING SINCE 4/2019.

4/30/2021

THE TIRE TREAD IS COMING OFF IN CHUNKS FROM THE INSIDE TREAD OF THE TIRE. CAR WAS BOUGHT NEW FROM CHEVROLET AND THESE ARE THE ORIGINAL TIRES. TIRE IS A CONTINENTAL ECO PLUS+ DOT A3HH WC4F 0619

3/11/2021

The tire pressure monitoring system shows incorrect information. It is of by 3 - 5 psi when compared to a tire pressure gauge the is tested & calibrated accurate to ±2% at our JACO NIST and ANSI certified calibration lab. Not knowing the correct tire air pressure risks a blowout while traveling. The component will be inspected within 5 days at a Chevrolet dealership service center. The failure causes alerts on the Driver Information Center to the incorrect tire pressure. The error first appeared around June 2020 while checking the tire pressure with my gauge.

2/17/2022

Driving on freeway all of a sudden sunroof just shattered

6/22/2021

My complaint is in regard to the climate control system on my 2019 Chevy Traverse. I chatted with Will of the Chevrolet Customer Service Center on October 10, 2021. The problem is that the system will not keep the windshield clear of fog in certain weather conditions. During the chat, Will said that he couldn't do anything unless I had taken the car to the dealer. I believed it is a design flaw, because my son owns the same model and year of Traverse and has the same complaint. (I have previously owned 2009 and 2012 Traverses and did not experience this problem.) The next time I took the car to my dealer for service 12/14/2021, I told the service dept about the problem. According to the service request: "All functions working as designed at this time." The service manager told me that this is a common complaint. He suggested using the "Max Defrost" button (which bombs the driver with air), turning on the AC to take the humidity out of the air, and turning up the temperature. We have had this fogging happen at many times. but is not something that can be replicated, because it is dependent on the weather. The time I complained in October 2021 was particularly scary, because I was bringing my husband home from surgery late at night from Montefiore Hospital in Pittsburgh. The hospital is about 2 hours from our home and is not a trip we make on a regular basis. It happened on Friday, May 6, 2022 again, when my husband was going to Monroeville, PA for a check-up with the vascular surgeon. It was one of those "all day rains" and the temperature was in the 52-58 degree range. I think we both had a stiff neck the next day after having the Max Defrost blasting all the way to Pittsburgh and back.

6/7/2022

The contact owns a 2019 Chevrolet Traverse. The contact stated while attempting to park the vehicle and shifting into PARK, the shift to PARK warning light was illuminated. The contact stated that she attempted ten times while shifting back from DRIVE to PARK or restart the vehicle to recognize that the gear shifter was in PARK. The contact called Reliable Chevrolet (9901 Coors Blvd NW, Albuquerque, NM 87114: (505) 216-2993) & Larry H. Miller Casa Chevrolet (7201 Lomas Blvd NE, Albuquerque, NM 87110: (505) 633-2215) and the dealers were made aware of the failure. The contact was informed that 5 days were needed to diagnose the vehicle. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 25,000.

11/4/2021

The contact owns a 2019 Chevrolet Traverse. The contact stated while driving approximately 65 MPH, after releasing the accelerator pedal, the vehicle downshifted with a loud thud. The contact stated that the loud thud also occurred while shifting into reverse(R). Additionally, the contact stated that while driving through a puddle of water, the all-wheel drive feature engaged, and the transmission vibrated and made a loud grinding noise. The contact stated that the check engine warning light was illuminated. The contact had taken the vehicle to a local dealer where it was diagnosed; however, the mechanic found no fault with the transmission. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 78,000.

5/23/2022

On 10-31-2022 my Chevy app sent email that my vehicle was experiencing starter engine issues and that my vehicle could not start. Except my vehicle was starting and being driven at the time. Shortly after that my vehicle gave notification by dashboard that my steering assist was reduced and to drive carefully but I am not aware of having that feature or how it was reduced in the first place. On 11-1-2022 my vehicle was being reversed into parking and the camera view displayed the scene as if my course was clear but I was not and the vehicle collided with a pole. I’m not sure how this is even possible but I no longer feel this vehicle is safe for me and my family.

11/1/2022

Everytime I set my car to park it says shift to park, also whe I pull it all the way to the letter L it’s really stiff it doesn’t set.

1/15/2023

TL* THE CONTACT OWNS A 2019 CHEVROLET TRAVERSE. WHILE DRIVING, THE CONTACT HEARD A LOUD BANGING NOISE. THE CONTACT NOTICED THAT THE SUN ROOF EXPLODED WITHOUT IMPACT. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO EAST HILLS CHEVROLET OF FREEPORT (LOCATED AT 42 EAST SUNRISE HIGHWAY, FREEPORT, NY 11520, (888) 739-7889), BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER STATED THAT THERE WERE NO VISIBLE DEFECTS TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 9-5109447539. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

3/12/2019

SEATS ON 2ND ROW SEAT BELT GET STUCK AROUND THE RECLINE LEVER. CAR DESIGN DOES NOT ALLOW TO UNLOCK THE SEATBELT.

2/21/2020

PURCHASED 3/1/2019 PROBLEMS SINCE 4/18/2019 ELECTRICAL SYSTEM MALFUNCTIONING. REMOTE LEFT IN VEHICLE WARNING WHEN NO KEY IN VEHICLE, REAR VIEW MIRROR OVERHEATING (OVER 110*) CELLPHONE CHARGING PORT OVERHEATING, BLIND SPOT DETECTION MALFUNCTIONING, FORWARD COLLISION DETECTION MALFUNCTIONING, NAVIGATION AND IPHONE AUDIO CONNECTIONS MALFUNCTIONING. MIRROR WAS REPLACED ONCE. REAR CAMERA WAS REPLACED TWICE. THIS WAS AFTER A GM SERVICE PERSON WAS SENT DOWN TO ROTOLO TO LOOK INTO IT. SINCE THEN NOTHING HAS BEEN REPAIRED. SERVICE REPS KEEP SAYING THEY CAN'T GET IT TO DUPLICATE THE PROBLEMS. WE HAVE VIDEO AND PHOTOS OF ISSUES. MATT WOLF WAS THE GM INVESTIGATOR. HE NEVER RETURNS CALLS/EMAILS. YESTERDAY AFTER SEVERAL PHONE CALLS TO DIFFERENT GM DEPARTMENTS, I WAS INFORMED HE NO LONGER WORKS WITH THE COMPANY. THE LAST THING I WAS TOLD WAS TO WAIT FOR A CALL TO BRING THE VEHICLE INTO ROTOLO SO ANOTHER GM SERVICE PERSON WOULD BE SENT. THAT WAS OVER 2 MONTHS AGO. SINCE NO ONE HAS CALLED I SCHEDULED ANOTHER SERVICE FOR SAT. VEHICLE CANNOT BE DRIVEN AND HAS TO SIT PARKED. IT IS UNSAFE TO DRIVE. PROBLEMS ONGOING SINCE 4/2019.

4/30/2021

My 2019 Chevy Traverse was purchased new in August of 2018. It has approx 34,500 miles on it as of 7/26/21. Tire size: 255/55 R 20 107H. The vehicle has been in for regular maintenance/service at the original dealership since it was purchased. Around March 2021, I noticed the outside tread on all 4 tires becoming brittle and breaking off. There are small chunks of the tread missing and some type of thread showing where the chunks have come off. I went to my local Costco and the associate in the tire department told me that I should not be driving on it because the tires could blow. I wanted a second opinion and went to my local Discount Tire. The associate told me that what was happening was called "chunking" and it was not common (actually rare to happen) and I should call Continental Tire. No alarms/warning lamps have gone off due to this issue.

7/26/2021

Shift to park! Keeps coming up on my dash, and sometimes nothing works. I get this message every time I park just about.

8/24/2021

The contact owns a 2019 Chevrolet Traverse. The contact stated that after coming to a complete stop and shifting the vehicle into PARK, the "Action Required Shift to Park" warning light illuminated. The contact stated that the vehicle was turned off however, the instrument panel lights remained powered on. The contact exited the vehicle and an audible alert was sounded indicating that the vehicle was still on and running. The contact was also unable to securely lock the vehicle. The contact was unable to start the vehicle the following day because the battery had drained overnight. The contact stated that the failure occurred three times previously however, the battery had not been drained on those occasions. The contact had the vehicle towed to a local dealer, where it was not yet diagnosed. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 32,400.

2/4/2022

The contact owns a 2019 Chevrolet Traverse. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal sound. The contact inspected the vehicle and noticed that underneath the vehicle there was a bracket that had detached. The vehicle was taken to the dealer, where the mechanic replaced the catalytic converter. The manufacturer was not made aware of the failure. The failure mileage was 45,000.

3/17/2023

The contact owns a 2019 Chevrolet Traverse. The contact stated that while driving at various speeds, the vehicle lost motive power and stalled. The contact stated that several unknown warning lights were flashing on and off. The vehicle restarted after approximately five minutes. The vehicle was taken to the local dealer who was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 45,000.

5/8/2023

Car died in middle of intersection. Had it towed to repair shop and replaced starter and 350 AMP fuse. Had car back for less than a week and the exact same issue occurred at a stop light. Had it towed to same repair shop and after checking all wiring mechanic found teeth missing on flywheel which broke the brand new starter. Mechanic states entire engine has to be removed in order to replace flywheel.

5/15/2023