2020 Chevrolet Traverse Owner Complaints

TL* THE CONTACT LEASED A 2020 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE VEHICLE WAS A MODIFIED VEHICLE WITH HAND CONTROLS INSTALLED. THE VEHICLE PASSED TESTING WHICH WAS APPROVED BY MANUFACTURER. WHILE DRIVING 6-7 MPH MERGING INTO TRAFFIC WITH THE ACCELERATOR PEDAL DEPRESSED, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS INFORMED BY AN INDEPENDENT MECHANIC TO DISENGAGE THE START/STOP FEATURE. THE VEHICLE WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THERE WAS NO OPTION TO DISENGAGE THE START/STOP FEATURE. THE VEHICLE WAS TAKEN TO VICTORY LAYNE CHEVROLET (3980 FOWLER ST FORT MYERS FL 33901-2604, (239) 936-1541) WHERE IT WAS CONFIRMED THAT THERE WAS NO OPTION TO DISENGAGE THE START/STOP FEATURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 6,500.

5/11/2020

RECENTLY PURCHASED CAR. ON THURSDAY DECEMBER 3,2020. WAS DRIVING CAR BACK HOME ON A BUSY STREET, CAR STARTING STALLING. WOULD NOT GO PAST 20 MPH, ENGINE WAS REVVING. NEXT MORNING TO GO TO WORK CAR WOULD NOT GO ON REVERSE. HAD TO GET CAR TOWED TO THE DEALER AND THEY ARE TELLING ME THAT IT IS A TRANSMISSION PROBLEM. THAT THE TRANSMISSION NEEDS TO BE REPLACED. DEVON AT RICK HENDRICK IN DULUTH, GA HAS BEEN NOTHING BUT RUDE SINCE PURCHASE OF VEHICLE NOW I DO NOT FEEL SAFE DRIVING THIS VEHICLE AND I HAVE 4 YOUNG CHILDREN AGES 10, 8, AND 5. IF SOMEONE WOULD OF HIT ME FROM BEHIND WE COULD OF BEEN INJURED. I BOUGHT A NEW VEHICLE FOR THE PIECE OF MIND OF NOT HAVING ANY ISSUES WITH THE VEHICLE AND NOW THIS. I AM VERY UPSET.

12/7/2020

RECENTLY PURCHASED CAR. ON THURSDAY DECEMBER 3,2020. WAS DRIVING CAR BACK HOME ON A BUSY STREET, CAR STARTING STALLING. WOULD NOT GO PAST 20 MPH, ENGINE WAS REVVING. NEXT MORNING TO GO TO WORK CAR WOULD NOT GO ON REVERSE. HAD TO GET CAR TOWED TO THE DEALER AND THEY ARE TELLING ME THAT IT IS A TRANSMISSION PROBLEM. THAT THE TRANSMISSION NEEDS TO BE REPLACED. DEVON AT RICK HENDRICK IN DULUTH, GA HAS BEEN NOTHING BUT RUDE SINCE PURCHASE OF VEHICLE NOW I DO NOT FEEL SAFE DRIVING THIS VEHICLE AND I HAVE 4 YOUNG CHILDREN AGES 10, 8, AND 5. IF SOMEONE WOULD OF HIT ME FROM BEHIND WE COULD OF BEEN INJURED. I BOUGHT A NEW VEHICLE FOR THE PIECE OF MIND OF NOT HAVING ANY ISSUES WITH THE VEHICLE AND NOW THIS. I AM VERY UPSET.

12/7/2020

THIS STARTED AROUND MAY 2020... I WAS AT ABOUT 2K MILES IN. I WAS TOLD IT WAS DUE TO WEATHER. AND THAT THEY HAD OTHER CHEVY WITH SAME ISSUE- "SO IT'S NORMAL". I BOUGHT THE 2020 CHEVY TRAVERSE BRAND NEW RIGHT OFF LOT. AFTER WE PACKED UP AND VISITED FAMILY I NOTICED IT HAD SOUNDS. THE SOUNDS WERE LIKE WHINING NOISES JUST LOUD AND SERIOUSLY OBNOXIOUS. IT ONLY HAPPENED WE WERE TURNING VEHICLE AT FIRST. SO WE GET HOME AND IT STARTED BEING LOUDER. I THEN NOTICED AS I WAS DRIVING AND AFTER I SLOWED DOWN TO LIKE 20 HEADING FOR A STOP SIGN THE CAR SUDDENLY HAS THIS BURST OF ENERGY AND SPEEDS UP TO LIKE 33 CAUSING ME TO HIT BREAKS. I TOLD MY HUSBAND AND HE WAS LIKE I DON'T KNOW MAYBE IT IS EXPUNGING GAS. AFTER I SLOW DOWN? ISN'T THAT DANGEROUS. I IGNORED IT BUT IT CONTINUES EVER SO OFTEN AND THIS IS ON REGULAR STREETS -SPEED LIMIT IS 35. THEN THE WHINING NOISE FROM WHEEL HAD ME TERRIFIED. SO WE WENT TO DEALER. THAT WAS COMICAL. DUDE WAS LIKE "IT'S A CHARACTERISTICS OF THE CAR". I'M LIKE WHAT? WHY WOULD THEY MAKE A CAR WITH AN ANNOYING SOUND - ITS DISTRACTING. I DON'T WANT TO DIE BECAUSE OF MY WHEEL. I READ ONLINE OTHER PEOPLE HAD PROBLEMS SO WE WENT TO ANOTHER DEALER AND ANOTHER. THE GUY AT LAST DEALER WAS LIKE THIS IS NOT NORMAL. THEY CREATED CARFAX REPORT AND SWITCHED PART OUT. I COULD GO ON. SO THAT LOUD NOISE NEVER WENT AWAY- AT FIRST IT WAS LOW AND NOW LOUDER. I CALLED CHEVY AGAIN AND THEY ARE LIKE A DEALER HAS TO ACCESS SITUATION AND CALL US. THIS IS NOT SAFE. ALSO THE OTHER PROBLEMS ARE SEATBELT LOCKS. THE MIDDLE SEAT DESIGN IS TERRIBLE. MY DAUGHTER WAS SITTING THERE WHEN IT WENT BACK IN BETWEEN SEAT AND LOCKED IT WOULDN'T LET UP NO MATTER WHAT. HAD TO TAKE SEAT APART TO FIX SEAT BELT. MY SEAT IN FRONT LOCKS AND ITS RELENTLESS. SO UNCOMFORTABLE AND IT CHOKES ME BECAUSE I'M SHORT. TERRIBLE DESIGN BECAUSE IT CAN'T ADJUST LIKE THE GM VERSION. I HAVE VIDEO PROOF/RECEIPTS.

3/15/2021

WHEN SHIFTING FROM DRIVE TO REVERSE, OR PARK TO REVERSE, THE TRANSMISSION WILL NOT ENGAGE RIGHT AWAY. THE VEHICLE WILL ROLL FORWARD OR BACKWARDS UNTIL THE TRANSMISSION ENGAGES INTO REVERSE. THIS WILL HAPPEN WHEN THE VEHICLE IS IN MOTION AT VERY LOW SPEEDS (1-2 MPH) AND ALSO WHILE STATIONARY.

12/23/2020

Transmission shudders when warmed up. After driving Transmission will shudder pulling hills. It becomes worse and more noticeable the longer it is driven and when hot out. Numerous times after driving for a few hundred miles and then stopping, the vehicle will shudder trying to take off. Has been back to the dealership 4 times now for the same issue. First time was told it needed a torque converter, when taking it in to have the torque convertor changed a TSB was located advising to change the transmission fluid instead (January of 2022). After about 1000 miles issue has came back. Dealership is unable to duplicate it due to it being worse on hot days and unable to drive for long periods of times. There have been numerous complaints after researching online about this with the Chevy traverse. This vehicle has almost left me sitting in the middle of intersections due to Shuddering.

5/10/2022

REAR CAMERA STOPPED WORKING AIDE SENORS STOPPED WORKING. AFTER SEVERAL MONTHS OF TRYING TO FIX THIS THEY FINALLY MIGHT HAVE THIS ON THE RECALL LIST FOR SOME CABLE KIT, WHICH THEY DID NOT TOTALLY PUT ON MINE BECUASE DUE TO COVID THEY ARE BACKED UP ON MANUFACTURING, I DO NOT RELY ON BACK UP CAMERA BUT IT IS NICE TO DOUBLE CHECK.HAVE HAD IT IN 4 DIFFERENT TIME TO BE FIXED ALSO RAIDE CONTINUE TO HAVE PROBLEMS. BEEN REPLACED 3 TIMES.

8/18/2020

HAVE BROKEN DOWN AND BEEN TOWED 4 TIMES NOW. COME TO STOP ON ROAD- AUTO-ENGINE SHUT OFF ENGAGES- CAR DIES CAN NOT RESTART. FUSE BLOWS-- FIRST OCCASION WAS TOLD BAD FUSE- REPLACED, NEXT OCCURRENCE SAME FUSE BLOWS- WAS TOLD FAULTY STARTER DRAWING TOO MUCH POWER AND BLOWING FUSE UPON RESTART- STARTER REPLACED WAS TOLD THAT WILL FIX PROBLEM. NEXT OCCURRENCE- CAR WOULD NOT START FROM PARKED POSITION- WAS TOLD WHOEVER REPLACED STARTER ( BUZZ CHEW CHECY- SOUTHAMPTON NY) DID NOT BOLT DOWN STARTER- LOOSE CONNECTIONS-- WAS TOLD PROBLEM FIXED. LAST OCCURENCE SAME AS FIRST 2- CAR STOPPED IN TRAFFIC- AUTO SHUT OFF ENGAGES- DOES NOT START /CAR DIES. UNFORTUNATELY 2 OF THESE BREAKDOWNS WERE ON HIGHWAYS DURING RUSH HOUR-- WITH YOUR KIDS IN CAR. LAST OCCASION ALMOST REAR ENDED ON MULTIPLE OCCASIONS AS NIGHTTIME, STUCK IN MIDDLE LANE ON MAJOR TURNPIKE.... 10 YR OLD WILL NOT GET BACK IN CAR- HAS FEAR OF GOD. WAS TOLD BY CHEVY BUZZ CHEW IN SOUTHAMPTON, NESSENGER CHEVY 112 PROBLEM WAS FIXED. DO NOT WANT TO ENDANGER MY FAMILY ANYMORE.

9/25/2020

UNKNOWN We were on the highway when we noticed the engine light come on, then the fuel gage went all the way to empty then back up again. We were going about 65-70 mph. I am taking my vehicle in today to get fixed

10/25/2021

Vehicle all of a sudden started sound loud when accelerating on a trip home. Vehicle is 58K miles. Upon investigation, the vehicle was loud when starting as well. Mechanic determined front pipe under driver side had rusted and broken. Was told there is no recall, not covered under purchased extended warranty - $600 to repair. This should not happen on a vehicle this age. There are similar complaints about the same issue for the 2020 model.

7/19/2023

Exhaust manifold/down pipe to cat. The exhaust pipe broke just past where it hooks up to the engine block. The breakage caused exhaust fumes to enter the cabin while not moving and at idle. The vehicle has 80K plus miles so was out of warranty. I fixed the issue myself since I have the technical and mechanical know how. There never was any check engine or other warning lights. Nothing caused the issue other than normal everyday driving. I had to disconnect the exhaust from the block and after the cat. I welded the pipe back together and fixed the issue. I could have bought a replacement part for over $400, but that was not possible on our budget at this time.

9/4/2022

Front exhaust pipe breaks at bracket due to poor design and ineffective welding causing exhaust leak, exhaust rattle, multiple trouble codes. Technical service bulletin PIP5681 and Special Coverage Adjustment N212356540 already exist for known problem.

1/24/2023

BRAKE FAILURE ON A 2 DAY OLD CHEVY TRAVERSE SEQUENCE OF EVENTS . . . 1.I PURCHASED A CHEVROLET TRAVERSE FROM LAWRENCE CHEVROLET ON TUESDAY, JANUARY 14, 2020 AND TOOK DELIVERY AT ABOUT 5:00PM. 2.WHILE MY WIFE WAS DRIVING ON THURSDAY, JANUARY 16, 2020, WE EXPERIENCED A LOW SPEED BRAKE FAILURE. THIS OCCURRED WHILE ON THE WAY TO DULLES AIRPORT AT ABOUT 6:00PM. THE BRAKES WERE SLOWLY APPLIED AND THEY DID NOT RESPOND. THE BRAKES WERE THEN PRESSED HARD AND THEY DID NOT RESPOND. I (MIKE) REACHED OVER TO TRY SHIFTING THE CAR INTO PARK BUT WAS UNSUCCESSFUL AND THE CAR DRIFTED AT A VERY LOW SPEED, 'A WALKING SPEED,' AND INTO THE BACK OF A TRACTOR TRAILER. WE HAD VERY AMPLE SPACE TO STOP HOWEVER THE BRAKES SIMPLY DID NOT RESPOND. MINIMAL DAMAGE OCCURRED TO THE VEHICLE'S FRONT. I IMMEDIATELY CHECKED TO SEE IF SOMETHING WAS IN THE WAY OF THE BRAKES PEDAL (A FLOOR MAT OR OTHER OBSTRUCTION) AND THERE WAS NO OBSTRUCTION. I COULD SEE, AND I AM CERTAIN, THAT HEATHER HAD HER FOOT ON THE BRAKE PEDAL. 3.GLENDA (ONSTAR/GM) ESTABLISHED CASE NUMBER 9-5760767809 AND SET UP A TOW TO OURISMAN CHEVROLET OF ROCKVILLE, MD. 4.I WAS GREETED BY ROBERTO (SERVICE MANAGER?) AND HELPED BY BOTH ROBERTO AND ALLEN KRUM (ASSISTANT SERVICE MANAGER). THEY ALSO TOOK DOWN A DESCRIPTION OF THE INCIDENT AND THEY GAVE ME A RENTAL CAR. OF NOTE, THEY SAID THAT SOMEONE OUTSIDE OF THE DEALERSHIP (A GM REP?) WOULD BE COMING TO LOOK OVER THE CAR.

1/20/2020

DRIVING AT LOW SPEED THROUGH PARKING LOT. FELT A SNAP UNDER BRAKE PEDAL. IMMEDIATELY KNEW SOMETHING WAS WRONG. COASTED AT LOW SPEEDS TO OPEN AREA AS BRAKE PEDAL WAS NOT WORKING. EXITED NOTED BRAKE FLUID EVERYWHERE AND WHAT APPEARS TO BE A BRAKE LINE HANGING UNDER CAR. CAR TOWED. CURRENTLY AT DEALER. HAVE PICTURE. UNABLE TO UPLOAD.

7/20/2020

TL* THE CONTACT OWNS A 2020 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE STEERING WHEEL BECAME FIRM, WITH THE ABS WARNING LIGHT ILLUMINATED. THE CONTACT PULLED OVER AND CONTACTED HER HUSBAND AND INFORMED HIM OF THE FAILURE. THE VEHICLE WAS LATER DRIVEN TO THE RESIDENCE. THE CONTACT STATED THAT ON JUNE 25, 2020 WHILE HER HUSBAND WAS DRIVING 75 MPH, THE FAILURE RECURRED WITHOUT WARNING. THE VEHICLE WAS DRIVEN BY HER HUSBAND TO FREMONT CHEVROLET LOCATED AT 5850 CUSHING PKWY, FREMONT, CA 94538, (510) 445-8700, WHERE HE WAS INFORMED THAT AN UNKNOWN SENSOR NEEDED TO UPDATED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 300.

6/29/2020

TL* THE CONTACT OWNS A 2020 CHEVROLET TRAVERSE. THE CONTACT STATED HER HUSBAND WAS DRIVING AT 50 MPH AND WHEN VEHICLES A HEAD OF HIM STARTED TO SLAM ON THEIR BRAKES, THE CONTACTS HUSBAND THEN DEPRESSED ON THE BRAKE PEDAL BUT THE STEERING WHEEL AND THE BRAKES ON THE VEHICLE LOCKED WHICH CAUSED THE VEHICLE TO SLID CRASHING INTO THE REAR END OF A UTILITY TRUCK IN FRONT OF HIM. THE VEHICLE THEN CAUGHT ON FIRE. THE AIR BAG DID DEPLOY. NO WARNING LIGHT ILLUMINATED ON THE VEHICLE. THE FIRE WAS EXTINGUISHED BY THE UTILITY TRUCK DRIVER ON THE SCENE. THERE WERE NO INJURIES REPORTED. NO MEDICAL TREATMENT WAS NEEDED AT THE SCENE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A IMPOUND WHERE THEN THE INSURANCE COMPANY HAD THE VEHICLE TOWED WHERE THEY PLAN TO INSPECT THE VEHICLE. THE LOCAL DEALER NOR THE MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 7,000.

2/11/2021

GOT IN A 50 MPH ACCIDENT FRONT PASSENGER. NONE OF THE AIRBAGS DEPLOYED. THIS IS A BRAND NEW CAR WITH ONLY 6200 MILES. HAS AIRBAGS EVERYWHERE. THE HIGHWAY PATROL AND MYSELF CANNOT BELIEVE THIS.

3/2/2021

Vehicle turned in front of our traverse we where traveling approximately 30mph struck other car broadside and no air bag deployment? But odor of airbag in our Vehicle was present. But there no deployment visible? Body shop states no issues with airbag system. But they are replacing airbags in repair of our vehicle. "The airbag systems are faulty and unsafe"

7/27/2021

THE SEAT BELT AND SEAT LOCKS ON THE RECLINER HANDLE...THE SEAT BELT WON'T RELEASE AND THE CHAIR WILL NOT MOVE FORWARD OR BACK

1/8/2021

THIS STARTED AROUND MAY 2020... I WAS AT ABOUT 2K MILES IN. I WAS TOLD IT WAS DUE TO WEATHER. AND THAT THEY HAD OTHER CHEVY WITH SAME ISSUE- "SO IT'S NORMAL". I BOUGHT THE 2020 CHEVY TRAVERSE BRAND NEW RIGHT OFF LOT. AFTER WE PACKED UP AND VISITED FAMILY I NOTICED IT HAD SOUNDS. THE SOUNDS WERE LIKE WHINING NOISES JUST LOUD AND SERIOUSLY OBNOXIOUS. IT ONLY HAPPENED WE WERE TURNING VEHICLE AT FIRST. SO WE GET HOME AND IT STARTED BEING LOUDER. I THEN NOTICED AS I WAS DRIVING AND AFTER I SLOWED DOWN TO LIKE 20 HEADING FOR A STOP SIGN THE CAR SUDDENLY HAS THIS BURST OF ENERGY AND SPEEDS UP TO LIKE 33 CAUSING ME TO HIT BREAKS. I TOLD MY HUSBAND AND HE WAS LIKE I DON'T KNOW MAYBE IT IS EXPUNGING GAS. AFTER I SLOW DOWN? ISN'T THAT DANGEROUS. I IGNORED IT BUT IT CONTINUES EVER SO OFTEN AND THIS IS ON REGULAR STREETS -SPEED LIMIT IS 35. THEN THE WHINING NOISE FROM WHEEL HAD ME TERRIFIED. SO WE WENT TO DEALER. THAT WAS COMICAL. DUDE WAS LIKE "IT'S A CHARACTERISTICS OF THE CAR". I'M LIKE WHAT? WHY WOULD THEY MAKE A CAR WITH AN ANNOYING SOUND - ITS DISTRACTING. I DON'T WANT TO DIE BECAUSE OF MY WHEEL. I READ ONLINE OTHER PEOPLE HAD PROBLEMS SO WE WENT TO ANOTHER DEALER AND ANOTHER. THE GUY AT LAST DEALER WAS LIKE THIS IS NOT NORMAL. THEY CREATED CARFAX REPORT AND SWITCHED PART OUT. I COULD GO ON. SO THAT LOUD NOISE NEVER WENT AWAY- AT FIRST IT WAS LOW AND NOW LOUDER. I CALLED CHEVY AGAIN AND THEY ARE LIKE A DEALER HAS TO ACCESS SITUATION AND CALL US. THIS IS NOT SAFE. ALSO THE OTHER PROBLEMS ARE SEATBELT LOCKS. THE MIDDLE SEAT DESIGN IS TERRIBLE. MY DAUGHTER WAS SITTING THERE WHEN IT WENT BACK IN BETWEEN SEAT AND LOCKED IT WOULDN'T LET UP NO MATTER WHAT. HAD TO TAKE SEAT APART TO FIX SEAT BELT. MY SEAT IN FRONT LOCKS AND ITS RELENTLESS. SO UNCOMFORTABLE AND IT CHOKES ME BECAUSE I'M SHORT. TERRIBLE DESIGN BECAUSE IT CAN'T ADJUST LIKE THE GM VERSION. I HAVE VIDEO PROOF/RECEIPTS.

3/15/2021

Brought the vehicle in to dealer for oil change, and tire rotation. Dealer found that the rear toe links on the Traverse were corroded. It only has 36970 miles and is not covered under warranty which expired 36,000. This is a recall on numerous GM vehicles and GM should cover and issue recall on the traverse as well.

5/16/2023

Took vehicle in for yearly inspection. Vehicle had 39950 miles on it. Vehicle would not pass inspection because of rear suspension adjustment link which could lead to accident. This problem is well known to service techs who inform owners this is a recurring issue at 40000 miles.

5/18/2023

THE SEAT BELT AND SEAT LOCKS ON THE RECLINER HANDLE...THE SEAT BELT WON'T RELEASE AND THE CHAIR WILL NOT MOVE FORWARD OR BACK

1/8/2021

GOT IN A 50 MPH ACCIDENT FRONT PASSENGER. NONE OF THE AIRBAGS DEPLOYED. THIS IS A BRAND NEW CAR WITH ONLY 6200 MILES. HAS AIRBAGS EVERYWHERE. THE HIGHWAY PATROL AND MYSELF CANNOT BELIEVE THIS.

3/2/2021

TIRES:BRIDGESTONE ALANZA 255/65 R18 111T MTS. AT SPEEDS @60-75 MPH ON RIDGED CEMET HIGHWAYS THIS VEHICLE NEEDS CONSTANT (SLIGHT) OVER STEERING. ALL OTHER ROAD THERE IS NO PROBLEM. WITH A SIDE WIND IT'S REALLY PRONOUNCED. THE WRITE UP PERSONAL AT THE DEALER HAD HEARD OF THIS ISSUE BUT COULD NET FIND ANY WRITTEN INFO ANYWHERE. THE SALESMAN HAD ALSO HEARD OF THE PROBLEM ON BOTH THE TRAVERSE AND EQUINOX. KIND OF SURPRISES ME WHEN I HIT A RIDGED SECTION AT HIGH SPEED. MY QUESTION IS WILL THIS FAIR ON A SNOWY MICHIGAN HIGHWAY.

10/18/2020

TIRES SHIMMERING/BOUNCING GOING AT HIGHWAY SPEEDS.

4/9/2021

MY VEHICLE & MANY MANY MORE ARE EFFECTED WITH THE DAYTIME DRIVING LIGHTS THAT COME ON WHEN VEHICLE IS PUT IN GEAR. GREAT IDEA, BUT NO TAILLIGHTS EVER COME ON. I HAVE ALMOST RUN INTO MULTIPLE VEHICLES IN FOGGY CONDITIONS. IT ALSO HAS A NEGATIVE PURPOSE IN SNOW & RAIN. CAN'T BELIEVE THIS HAS NOT BEEN BROUGHT TO YOUR ATTENTION BEFORE THIS.

3/6/2021

Sunday night 4/7/24, I was on my way to the emergency department with my 5 month old baby to be seen. 30min into my drive i came to a stop light when my truck completely shut off (BLACKOUT) No Power, NO LIGHTS not even my hazard would turn on, my car wouldn't go into park or allow me to press on my breaks it was like they were glued stuck. all my doors locked and I couldn't get them to open, not even manually because of the nobs that go all the way in. I couldn't put the car into park or anything just got locked in my car and I couldn't even hit the OnStar because everything was off! I started to see cars coming from a distance so i started to panic because they were going to rear end us really bad, so i broke the driver window and went to warn drivers to please stop by putting myself at risk to get hit by a car because i didn't know what else to do, i had a 5month old baby in the back seat that would have died if I didn't pull her out and we got hit. I started to scream for help because it was dark and we were stuck. two cars came inches from rear ending us, which caused an accident between the two vehicles. thankfully a police officer was passing by and got behind my traverse to stop traffic. but if it wasn't for the cop i don't know what the outcome would have been. THIS IS A HUGE SAFETY ISSUE. IF THE CAR WAS ON FIRE WE WOULD HAVE BURNED. THIS NEEDS TO BE RECALLED ASAP. Why would they design a car where you cannot get out. and why did it shut off like this. ???? I NEED ANSWERS PLEASE. I'M TERRIFIED TO DRIVE MY CAR AND THIS WAS A $38,000 VEHICAL THIS IS NOT OK!!!!

4/8/2024

Cajun Red Paint Color has defect. Paint began showing white specks where paint is chipping off after only having vehicle for 3 months. Continues to get worse, mostly on hood of Traverse but also on sides.

4/28/2023

March 30, 2022 I was driving on a highway with no other vehicles nearby and I heard a sudden loud pop. At first I thought is was a tire but no pressure changes on the screen. Few minutes later I heard a plinking noise and realized it was above my head and my sunroof had shattered. Luckily my visor was pulled across so I didn't have glass raining on my head while driving. Brought it into my dealership who sent me to a auto body glass division. The glass was on back order for 10 days and repaired on 4/12/22. I paid my $500 deductible through my car insurance. My vehicle has a front sunroof and a back moonroof that does not open. On May 15, 2023 I was driving on a country road and again there was a sudden pop. Again thought it was a tire but there was a gravel truck about 5 cars ahead of me but my sister was in the front passenger seat and did not see a rock or gravel. Rear moonroof had 2 small cracks on top but luckily again my visor was closed. We had a 30 min ride home so we tried to wrap plastic wrap around and over it but the wind got underneath so the hardware store told us to duct tape it and it worked well for about a week until the roof completely caved in on May 24 th. I called my dealership and the claim was filed for replacement with same glass company but now the part is on back order until mid July!!! I paid $300 for my car insurance and my dealership is keeping it and I traded it in for a new 2023 Chevy Traverse which I paid $19,000 for and hoping the glass will not do this again on my new car. Grateful nobody was hurt but I feel this a safety problem that needs to be reported.

6/4/2023

The contact owns a 2020 Chevrolet Traverse. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal sound. Additionally, the contact stated that while parked, the vehicle made an abnormal sound. The vehicle was taken to the dealer, who informed the contact that there were fractured brackets that rubbed holes into the exhaust pipe and front muffler. The vehicle was not repaired. The contact related the failure to Technical Service Bulletin Number: N222385510 (Front Exhaust Pipe). The manufacturer was made aware of the failure. The failure mileage was approximately 52,000.

7/25/2023

The contact owns a 2020 Chevrolet Traverse. The contact stated that upon starting the vehicle, there was a loud vibration coming from the vehicle. There were no warning lights illuminated. The contact stated that the failure was related to Special Coverage Adjustment: N212356540 (Front Exhaust Pipe). The vehicle was taken to the local dealer, who diagnosed the failure as a fractured bracket on the muffler. The vehicle was not repaired. The manufacturer confirmed there were no open recalls on the VIN. The failure mileage was approximately 95,000.

11/26/2024

The contact owns a 2020 Chevrolet Traverse. The contact stated that while depressing the accelerator pedal following a traffic stop, the vehicle failed to gain forward momentum. The contact stated the vehicle failed to exceed 15 MPH. The contact depressed the accelerator pedal and the engine failed to rev as designed. The contact stated that the check engine, parking brake and stabili-trak warning lights were illuminated. The contact was able to drive the vehicle to an independent mechanic who diagnosed the failure as insufficient fuel entering the engine from the fuel pump. The mechanic determined that the fuel pump needed to be replaced. The contact was advised by the mechanic that the failure was related to NHTSA Campaign Number: 20V639000 (Fuel System, Gasoline) and referred the contact to a dealer. The contact called a local dealer and was informed that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 40,000.

1/10/2024

The contact owns a 2020 Chevrolet Traverse. The contact stated that while driving at various speeds, the vehicle jerked abnormally and stalled. The check engine warning light was illuminated. Additionally, the message "Shift into Neutral, and Start Vehicle" was displayed on the instrument panel. The vehicle was towed to a local dealer; where the fuel injectors were cleaned; however, the failure persisted. The contact stated that while attempting to use the Push-To-Start feature, the vehicle hesitated to start. The vehicle was taken back to the same local dealer where it was diagnosed and determined that the fuel injectors needed to be replaced. The vehicle was taken to a local Pep Boys for a second opinion, where it was diagnosed, and several unknown error codes were retrieved. The vehicle was not repaired. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 20V639000 (Fuel System, Gasoline); however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 140,000.

4/8/2025

The contact owns a 2020 Chevrolet Traverse. The contact stated while driving 25 MPH, the check engine warning light illuminated. A dealer was contacted. The vehicle was taken to the dealer where it was diagnosed and determined that the catalytic convertor had failed needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure, and the contact was informed that there were no recalls associated with the VIN. The approximate failure mileage was 58,000.

4/2/2025

The contact owns a 2020 Chevrolet Traverse. The contact stated while driving 45 MPH, the vehicle jerked, with an abnormal sound coming from underneath the vehicle. In addition, the contact stated the vehicle failed to accelerate as intended while depressing the accelerator pedal. The check engine warning light was illuminated. The vehicle was taken to Firestone, where the contact was provided DTC: P0420 (Catalytic converter was fractured and punctured, and a bracket was missing). The vehicle was not repaired. The contact then took the vehicle to the dealer where it was diagnosed and determined that the muffler was punctured and not the catalytic converter. The vehicle was not repaired. The contact then took the vehicle to a Valvoline Center to be diagnosed and DTC: P0420; was retrieved. The vehicle was not repaired. The contact stated that the failure persisted. The contact stated that the vehicle was vibrating abnormally while driven with an abnormal rattling sound coming from underneath the vehicle. Upon further investigation, the contact related the failure to Manufacturer's Recall Numbers: N212356540 and N222385510; however, the vehicle was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 102,000.

6/24/2025

The contact owns a 2020 Chevrolet Traverse. The contact stated that while the vehicle was shifted into reverse(R), the back over prevention camera screen was black. The contact stated that the failure was intermittent but was a recurring failure. The contact stated there was no warning light illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the video module needed to be replaced. The vehicle was repaired. The contact stated that the failure had reoccurred. The manufacturer had not been informed of the failure. The failure mileage was approximately 36,000.

8/11/2023

When I place the car in reverse, the rear view image does not show on the display screen. This is a recurring issue when it’s approximately 75-85 degrees out. I did some research and found information on where you have done a recall of the 2020 Acadia for the exact same issue, requiring a replacement of the coaxial cable. I wanted to let you know the same issue is happening in the 2020 Traverse.

9/25/2023

The transmission went out, when going out it causes the vehicle to jerk while at a high speed of 60mph and then after the jerking it stops in the highest gear almost causing a wreck and this all suddenly happens on an interstate.

2/6/2024

Cracked exhaust & bracket back in 2023 causing a loud rattling noise. Now catalytic converter is cracked & gasket leak. Dealer does have notes that it was cracked & they noticed it in 2023 at 46k miles & that converter has now cracked causing engine light to turn on. Car does not speed up properly & GM only wants to cover 30 percent of cost.

7/16/2025

WHEN WEATHER IS SLIGHTLY HUMID / WET AND AROUND 50 TO 65 DEGREES, THE FRONT WINDOWS CONSTANTLY FOG UP TO THE POINT THAT BOTH DEFROSTERS AND WIPERS ARE INEFFICIENT. THIS CREATES A SAFETY AND VISIBILITY ISSUE ESPECIALLY AT NIGHT. NO AMOUNT OR SPEED OF DEFROSTER ADDRESSES THE ISSUE. THIS HAS BEEN OBSERVED ON MY VEHICLE AS WELL AS MANY OTHERS, CREATING A SAFETY AND OPERABILITY ISSUE. THE ISSUE IS ON THE EXTERIOR OF THE WINDOW, POSSIBLY FROM A FILM OR VENTILATION ISSUES ON THE INTERIOR. NO AMOUNT OF HOT OR COLD TEMPERATURE ADDRESSES THE ISSUE OTHER THAN A WIPER RUNNIGN CONSTANTLY, EVEN WHEN IT IS NOT RAINING OR WET OUTSIDE.

10/22/2020

THE SURROUND VISION SYSTEM NOT WORKING. IT WAS OCCASIONALLY, NOW IT DOES NOT WORK AT ALL. WE ONLY GET A DARK SCREEN WITH A RED HAZARD TRIANGLE. IT STARTED THE DAY WE BOUGHT THE CAR AND THE DEALER CLAIMS THEY HAVE ANOTHER CAR LIKE MINE AHEAD OF ME WITH THE SAME PROBLEM. SINCE THE LAST WEEK OF DECEMBER THEY HAVE CLAIMED THAT GM DOES NOT HAVE A FIX FOR THIS ISSUE. I MADE A COMPLAINT WITH MY CHEVROLET CUSTOMER SERVICE CASE # 9-6485705057, BUT I DON'T GET ANY ANSWERS FROM THEM EITHER. I AM NOT SURE IF THIS SYSTEM IS TIED INTO THE ADAPTIVE BRAKING/CRUSE, BUT I HAVE YET TO HAVE THE VEHICLE TAKE ACTION IN THAT REGARD. IN CHECKING THAT OUT. I GOT WAY CLOSER THAN I FELT COMFORTABLE WITH, I KEEP WAITING FOR THE CAR TO REACT TO THE CLOSING DISTANCE BUT IT NEVER DID. I BACKED IT OFF MYSELF. I WAS WELL WITHIN TWO CAR LENGTHS OF THE VEHICLE AHEAD (55 MPH) AND CLOSING IN AT ABOUT 3 OR 4 MPH. IF YOU HAVE TO BE CLOSER THAN THAT FOR IT TO ACTIVATE THEN I WILL NOT BE USING IT. I HAVE BEEN DEALING WITH THIS DEALERSHIP FOR SEVERAL YEARS, AND HAVE PURCHASED 3 AUTOMOBILES FROM THEM. THEY HAVE PERFORMED THE REGULAR SERVICE AND WARRANTY WORK ON ALL OF THEM WITH NO PROBLEMS AT ALL. FOR THEM TO HAVE AN ISSUE FIXING IT IS NOT TYPICAL OF THE SERVICE I HAVE RECEIVED FROM THEM IN THE PAST. SO, WHEN THEY TELL ME GM DOES NOT KNOW HOW TO FIX THE ISSUE. I HAVE TO BELIEVE THEM UP TO A POINT. WITH THE SMALL WINDOWS IN THE BACK OF THIS VEHICLE. VISIBILITY IS EXTREMELY LIMITED, AND IT IS A SAFETY ISSUE. IF THEY CAN'T KEEP THE BASIC SURROUND VISION SYSTEM WORKING. HOW ARE THEY GOING TO MAINTAIN AUTONOMOUS VEHICLES TO A LEVEL THAT PROTECTS ALL INVOLVED?

1/28/2021

Vehicle turned in front of our traverse we where traveling approximately 30mph struck other car broadside and no air bag deployment? But odor of airbag in our Vehicle was present. But there no deployment visible? Body shop states no issues with airbag system. But they are replacing airbags in repair of our vehicle. "The airbag systems are faulty and unsafe"

7/27/2021

Vehicle turned in front of our traverse we where traveling approximately 30mph struck other car broadside and no air bag deployment? But odor of airbag in our Vehicle was present. But there no deployment visible? Body shop states no issues with airbag system. But they are replacing airbags in repair of our vehicle. "The airbag systems are faulty and unsafe"

7/27/2021

The styrofoam impact pad broke apart and fell off. This is the impact styrofoam for the head

9/30/2021

The styrofoam impact pad broke apart and fell off. This is the impact styrofoam for the head

9/30/2021

The contact owns a 2020 Chevrolet Traverse. The contact stated while driving approximately 45 MPH, the check engine warning light illuminated. The parking brake symbol also displayed on the instrument panel. Additionally, the instrument panel then went blank. The contact drove the vehicle to his residence and parked the vehicle. The contact then noticed that after turning the vehicle off, the radio remained on and the contact was unable to manually turn off the radio. The contact attempted to start the vehicle the following day and the battery was drained. The contact had the vehicle jump-started and drove the vehicle to a dealer who attempted to diagnose the vehicle however, all the data had been erased. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was 29,700.

5/20/2022

The contact owned a 2020 Chevrolet Traverse. The contact stated that while driving at approximately 35 - 40 MPH, the contact rear-ended another vehicle. The driver's side front seat belt pre-tensioner was loose and did not restrain the contact in the seat upon impact. The air bags were deployed upon impact. The contact suffered bruising on her chest, a lacerated thumb, and a fractured elbow from the air bag deployment. Medical attention was received. A police report was filed. The vehicle was towed to a tow yard and deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was approximately 25,500.

6/22/2022

Display screen for camera is black with indicator of camera malfunction. In for repair at dealer 3 times 1) first diagnosis was the video control module, that was replace and worked for a few months 2) second time black screen, diagnosis was rear camera, that was replaced, worked a few months. 3) black screen again, currently in for repair again

8/15/2022

255/65R18 11T M+S I have to keep taking my vehicle in to get air filled into the tires due to losing air in them after a few days.

10/31/2022

255/65R18 11T M+S I have to keep taking my vehicle in to get air filled into the tires due to losing air in them after a few days.

10/31/2022

255/65R18 11T M+S I have to keep taking my vehicle in to get air filled into the tires due to losing air in them after a few days.

10/31/2022

The contact owns a 2020 Chevrolet Traverse. The contact stated while driving approximately 35-40 MPH, there was a loud explosion and the sunroof exploded. The contact stated that the sunroof was closed during the failure. The vehicle was taken to an independent mechanic and the contact was informed that the sunroof glass needed to be replaced. The vehicle was not repaired. The VIN was not under recall for the failure. The manufacturer was not notified of the failure. The failure mileage was 32,213.

3/20/2023

The contact owns a 2020 Chevrolet Traverse. The contact stated that after starting the vehicle, there was a loud rumbling sound coming from the rear of the vehicle. The vehicle was taken to the local dealer who diagnosed that the front driver’s side exhaust pipe weld had fractured. The cause of the failure was not yet determined. The vehicle was not repaired. The local dealer was notified of the failure, but no assistance was provided. The manufacturer was not yet contacted. The VIN was not available. The failure mileage was 56,000.

8/9/2023

The contact owns a 2020 Chevrolet Traverse. The contact stated while driving 55 MPH, the contact heard an abnormal sound. The vehicle then started shaking uncontrollably. The contact was able to pull over to the right shoulder. The passenger’s side rear tire had separated from the rim. There was no warning light illuminated. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 55,000.

10/16/2023

The contact owns a 2020 Chevrolet Traverse. The contact stated that while his wife was driving at an undisclosed speed, the vehicle inadvertently lost motive power in the middle of the roadway. No warning lights were illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the starter. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 105,000. The VIN was not available.

2/19/2025

Unknown to some, but yesterday Saturday around 12:30 I was inspecting the speaker ports in the rear 3rd row passenger area and I noticed these square tabs that says airbags, also in the very middle of second row the same thing but in the rear I was removing one of the mouldings to see why the speakers were not playing, upon inspection there are no speakers and neither are there any form of side and or rear collision safety devices ( airbags) other than seatbelts. If that truck were in an accident say like a T-Bone, or rear end collision, or side rear impact no one is guaranteed safely making out without adverse affects on their bodies and health. I'm starting to wonder if this traverse was salvaged and or restored. Why are there no safety features in this truck?!!

4/13/2025

The contact owns a 2020 Chevrolet Traverse. The contact stated while driving 55 MPH, there was an abnormally loud sound coming from the engine. The check engine warning light was illuminated. The vehicle was taken to an unknown dealer, where it was diagnosed and determined that the catalytic converter was leaking and there was a blockage in the catalytic converter. The contact was also informed that coolant was leaking into the engine. The vehicle was not repaired. The contact stated that upon lifting the hood, there was a rodent nest near the engine cover. The contact related the failure to GM Technical Service Bulletin Number: PIP5681C (Exhaust leak, Lean Codes, Rattle Noise, or Catalytic Converter Failure Codes); however, the vehicle was not covered under the TSB. The vehicle was not repaired. The manufacturer was notified of the failure and later informed the contact that the case was closed. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 85,600.

6/26/2025