2017 Chevrolet Traverse Owner Complaints

MY VEHICLE WHETHER STATIONARY OR IN MOTION ROUTINELY DOES NOT CHIME FOR A PASSANGER OR DRIVER WITHOUT A SEATBELT. THE LIGHT DOES COME ON BUT IT WILL ONLY CHIME 10% OF THE TIME. I AM NOT HAVING ISSUES WITH IT CHIMING WHEN THERE IS NOT A PERSON IS IN THE SEAT. I AM CONCERNED THIS IS A LIFE SAFETY ISSUE WITH MY VEHICLE SINCE IF I AM DRIVING AND MY PASSANGER TAKES OFF THERE SEATBELT IT DOES NOT ALERT ME WITH SOUNDS. IT ALSO DOES NOT ALERT ME WOTH SOUND IF I MYSELF FORGET TO APPLY MY SEATBELT. I HAVE CALLED AND SPOKEN TO THE DEALERSHIP AND TAKEN MY VEHICLE IN MULTIPLE TIMES. ONE OF THE SERVICE PEOPLE HAVE HEARD THIS ISSUE OCCUR WHERE IT WOULD CHIME SOMETIMES WHEN HE DID NOT HAVE HIS SEATBELT ON AND OTHER TIMES IT WOULD NOT. I AM CONCERNED THAT THE AIRBAGS MAY NOT FUNCTION CORRECTLY IF THE SEATBELT AND WEIGHT SENSOR FOR THE PASSANGER AND DRIVER ARE NOT FUNCTIONING PROPERLY. I HAVE BEEN ADVISED THAT IT IS NOT AN ISSUE PER THE DEALERSHIP AND TO ME IT IS AS I HAVE NEVER HAD A CAR NOT CHIME NOTIFYING YOU THAT THE SEATBELTS ARE NOT FASENED. THE DEALERSHIP DID TAKE THE SAME TYPE OF VEHICLE OFF THERE LOT TO TEST IN A DIFFERENT CAR AND THAT VEHICLE NEVER CHIMED FOR THE LACK OF A FASTENED SEATBELT. I FIRST NOTICED THIS WHEN MY VEHICLE WAS AT 500 MILES AND IT IS NOW OVER 5000 AND STILL NOT RESOLVED.

1/9/2018

TL* THE CONTACT OWNS A 2017 CHEVROLET TRAVERSE. WHILE ATTEMPTING TO MAKE A RIGHT TURN INTO A PARKING SPACE, THE CONTACT WAS UNCERTAIN IF THE VEHICLE INDEPENDENTLY ACCELERATED OR IF SHE DEPRESSED THE ACCELERATOR PEDAL. AS A RESULT, THE VEHICLE CRASHED INTO A BUILDING. THE FRONT DRIVER'S SIDE OF THE VEHICLE WAS DAMAGED. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS NOT INJURED; HOWEVER, UNKNOWN INJURIES WERE SUSTAINED TO AN INDIVIDUAL WHO WAS TRAPPED INSIDE THE BUILDING DUE TO THE CRASH. THE INDIVIDUAL REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A BODY SHOP. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,800. THE CONSUMER STATED THE BRAKES WERE FIRMLY APPLIED WHEN THE MOTOR REVVED UP AND WENT INTO THE BUILDING. *JS *JS

3/8/2018

WHILE DRIVING MY 2017 CHEVROLET TRAVERSE AT INTERSTATE SPEEDS, THE VEHICLE, WITHOUT WARNING, SHUT DOWN. WHEN I SAY SHUT DOWN, I MEAN SHUT OFF COMPLETELY. THIS WAS A COMPLETE LOSS OF ALL POWER TO THE CAR. THE ENGINE SHUT OFF, THE LIGHTS (INTERNAL AND EXTERNAL) SHUT OFF, THERE WAS NO POWER STEERING, THE BRAKES WHERE DIFFICULT TO PUSH DOWN, ETC. AS I AM NOW COASTING DOWN THE INTERSTATE WITH NO POWER TO THE CAR I PUT IT IN NEUTRAL AND TURNED ON MY FLASHERS. WITH NO POWER STEERING AND BRAKES THAT ARE STIFF, I SOMEHOW WAS ABLE TO SLOWLY FORCE THE CAR TO THE SIDE OF THE INTERSTATE AND GET IT TO STOP. I TRIED TO RESTART THE VEHICLE AND IT WOULD NOT START. I PUT IT IN PARK AND SAT THERE FOR A FEW MINUTES BEFORE TRYING AGAIN. ONCE I TRIED, THE VEHICLE STARTED AND I WAS ABLE TO DRIVE HOME WITHOUT FURTHER INCIDENT. THE MORNING AFTER THIS INCIDENT, I STARTED UP MY TRAVERSE AND NOTICED THAT THE FUEL GAUGE IS SHOWING EMPTY, BUT THE CAR HAD A HALF OF A TANK WHEN I GOT HOME LAST NIGHT. THERE IS SOMETHING SERIOUS GOING ON WITH THIS TRAVERSE AND CHEVROLET VEHICLES IN GENERAL. THIS IS THE 2ND DIFFERENT VEHICLE THAT I HAVE OWNED THAT HAS SHUT DOWN WHILE DRIVING DOWN THE ROAD. THE 1ST CAR WAS A 2016 CHEVROLET IMPALA.

11/8/2017

THIS HAS HAPPENED 3 TIMES WHILE DRIVING DOWN THE INTERSTATE AT 70MPH. WHILE DRIVING ALL OF A SUDDEN MY DASH STARTS FLASHING TRACTION CONTROL OFF & THEN FLASHES SERVICE STABILITYTRAC & MY ENGINE LOSES POWER AND STARTS JERKING KIND OF LIKE YOUR ARE RUNNING OUT OF GAS. THIS LASTS UNTIL YOU STOP AND TURN OFF THE CAR FOR ABOUT 5 MIN THEN RESTART IT. BUT IT KEEPS HAPPENING WHEN I GET BACK ON THE INTERSTATE.

1/29/2018

FIRST PROBLEM IS THAT THE FUEL GUAGE FLUCTUATES. SECOND AND MOST FRIGHTENING, WHILE I WAS DRINKING ON WED. THE 19TH OF JULY WITH MY SON, MY TRAVERSE COMPLETELY SHUT OFF. I TOOK IT TO THE DEALER THAT NIGHT, GOT IT BACK THE FOLLOWING MONDAY AND WAS TOLD THAT THE PROBLEM COULDN'T BE DUPLICATED. I'M GUESSING THIS IS THE STANDARD ANSWER TO THESE PROBLEMS. IT'S NOT ACCEPTABLE TO ME I THAT I KNOW THAT THIS HAS BEEN A PREVIOUS ISSUE WITH THIS VEHICLE. I AM ALSO FRIGHTENINGLY AWARE THAT THERE HAVE BEEN DEATHS CAUSED BY THIS. I AM STILL DRIVING THE VEHICLE TRUSTING THAT GM STAND BEHIND THEIR VEHICLES AS WELL AS THEY TECHNICIANS. PLEASE, PLEASE FIX THIS PROBLEM!! I AM AWARE OF THE PREVIOUS RECALLS ON EARLIER TRAVERSES AND I WANT IT TO BE KNOWN THAT THIS ISSUE IS IN FACT STILL AN ISSUE. A VERY SERIOUS ISSUE!!!

7/27/2017

I WAS DRIVING MY 2017 CHEVY TRAVERSE WITH ONLY 12000 MILES ON IT WHEN A LIGHT CAME ON FOR "TRACTION CONTROL " WITHIN 3 SECONDS I LOST ALL POWER. THANK GOD I WAS NOT ON AN EXPRESSWAY AT THE TIME. I HAD TO GET MY BRAND NEW CAR TOWED AND THEY SAID A FUSE BLEW AND THEY REPLACED THAT. THEN ANOTHER LIGHT CAME ON AND THEY HAD TO REPLACE THE MODULE. I WAS WITHOUT A CAR FOR 3 DAYS! THIS COULD HAVE BEEN FATAL HAD I BEEN ON A BUSY ROAD OR EXPRESSWAY. I WILL BE GETTING RID OF THIS CAR ASAP AND DO NOT EVEN FEEL SAFE DRIVING IT TO THE DEALER TO TRADE IT IN! I'VE RECENTLY LEARNED THIS IS A BIG PROBLEM IN GM CARS AND IT'S VERY DANGEROUS! SHAME ON GM THEY NEED TO GET THIS PROBLEM FIXED BEFORE SOMEBODY GETS KILLED.

9/30/2017

THE FIRST TIME I HAD AN ISSUE WITH THIS VEHICLE. I WAS STOPPED TO PUMP GAS, TRIED TO START VEHICLE AND IT WOULD JUST MAKE A SHAKING AND START BUT NOT TURN OVER, CHECK ENGINE LIGHT CAME ON, CAR HAD TO BE TOWED TO DEALER AND THEY SAID AN ISSUE WITH DEFECTIVE PART, FIXED IT AND IT HAPPENED AGAIN AS SO AS THEY TURNED IT ON SAID IT WAS THE ECM. THE SECOND TIME I HAD AN ISSUE WAS MUCH MORE SEVERE. I WAS IN AN ACCIDENT AND HIT ON THE REAR DRIVER SIDE, MINOR DAMAGE, HOWEVER THE CAR WAS JOLTED FORWARD AND COMPLETELY DISABLED ITSELF, SHUTTING OFF COMPLETELY, AND NEVER ACTIVATED THE ON CALL, OR SOS. JUST THRUSTED FORWARD AND SHUT WHOLE CAR DOWN. THE CAR WAS ABLE TO START AFTER A FEW MINUTES, HOWEVER THE CHECK ENGINE LIGHT IS ON AND THE CAR ENGINE IS SHAKING AGAIN. BOTH TIMES CAR IS UNDRIVABLE, AND NEEDED TOWED. I HAVE ONLY HAD THIS CAR FOR UNDER 3 MONTHS.

3/7/2018

I WAS DRIVING DOWN THE ROAD WHEN SUDDENLY I COULD NOT TURN MY WHEEL AND THEN THE CAR COMPLETELY SHUTOFF WHILE IN MOTION. I WAS ON A CITY STREET.GOING STRAIGHT. I WAS ABLE TO PUT ON MY HAZARDS AND THEN RESTARTED THE CAR. THE DEALERSHIP RAN DIAGNOSTIC TESTS AND TEST DROVE IT AND COULD NOT REPLICATE THE PROBLEM AND FOUND NOTHING THE MATTER WITH IT. THE CAR WAS PURCHASED NEW AND HAS LESS THAN 40,000 MILES ON IT. THIS IS A MAJOR SAFETY HAZARD. THANKFULLY NO ONE WAS DRIVING RIGHT BEHIND ME OR I WOULD HAVE BEEN HIT.

4/5/2018

WHILE DRIVING THE CAR INTO MY GARAGE IT JUST STARTED TO SPEED UP, I APPLIED THE BRAKES. BUT IT DID NOT STOP AND HIT THE WALL.

1/17/2018

BRAKES DID NOT ENGAGE WHILE PRESSING CAUSING AN ACCIDENT. ATTEMPTING TO STOP VEHICLE KEPT GOING WHILE BRAKES PRESSED, VEHICLE DID NOT STOP UNTIL MAKING AN IMPACT WITH A METAL BEAM. ALSO AIR BAGS DID NOT EMPLOY.

6/8/2018

AS I WAS DRIVING ON A CITY STREET THE STEERING BECAME VERY HARD AND DIFFICULT.

4/12/2017

WHILE DRIVING MY 2017 CHEVROLET TRAVERSE AT INTERSTATE SPEEDS, THE VEHICLE, WITHOUT WARNING, SHUT DOWN. WHEN I SAY SHUT DOWN, I MEAN SHUT OFF COMPLETELY. THIS WAS A COMPLETE LOSS OF ALL POWER TO THE CAR. THE ENGINE SHUT OFF, THE LIGHTS (INTERNAL AND EXTERNAL) SHUT OFF, THERE WAS NO POWER STEERING, THE BRAKES WHERE DIFFICULT TO PUSH DOWN, ETC. AS I AM NOW COASTING DOWN THE INTERSTATE WITH NO POWER TO THE CAR I PUT IT IN NEUTRAL AND TURNED ON MY FLASHERS. WITH NO POWER STEERING AND BRAKES THAT ARE STIFF, I SOMEHOW WAS ABLE TO SLOWLY FORCE THE CAR TO THE SIDE OF THE INTERSTATE AND GET IT TO STOP. I TRIED TO RESTART THE VEHICLE AND IT WOULD NOT START. I PUT IT IN PARK AND SAT THERE FOR A FEW MINUTES BEFORE TRYING AGAIN. ONCE I TRIED, THE VEHICLE STARTED AND I WAS ABLE TO DRIVE HOME WITHOUT FURTHER INCIDENT. THE MORNING AFTER THIS INCIDENT, I STARTED UP MY TRAVERSE AND NOTICED THAT THE FUEL GAUGE IS SHOWING EMPTY, BUT THE CAR HAD A HALF OF A TANK WHEN I GOT HOME LAST NIGHT. THERE IS SOMETHING SERIOUS GOING ON WITH THIS TRAVERSE AND CHEVROLET VEHICLES IN GENERAL. THIS IS THE 2ND DIFFERENT VEHICLE THAT I HAVE OWNED THAT HAS SHUT DOWN WHILE DRIVING DOWN THE ROAD. THE 1ST CAR WAS A 2016 CHEVROLET IMPALA.

11/8/2017

TL* THE CONTACT OWNS A 2017 CHEVROLET TRAVERSE. AFTER THE CONTACT SHIFTED INTO PARK AND EXITED THE VEHICLE, THE VEHICLE INDEPENDENTLY SHIFTED OUT OF PARK AND ROLLED AWAY APPROXIMATELY ONE MINUTE LATER. AS A RESULT, THE VEHICLE WAS INVOLVED IN A REAR END COLLISION. THE VEHICLE WAS TOWED TO A DEALER. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 999. THE VIN WAS NOT PROVIDED.

5/9/2017

SOMETIMES WHEN TAKING OFF FROM A START THERE IS A SHUDDER FROM THE TRANSFER CASE AREA OR THE REAR END LIKE THE GEARS AREN'T MATCHING UP AND ARE GRINDING BEFORE THEY FULLY ENGAGE. THIS ALSO HAPPENS SOMETIMES AFTER THE CAR SHIFTS FROM1ST TO 2ND AND SOMETIMES WHEN YOU ARE COMING TO A STOP AND THE LIGHT GOES GREEN AND YOU GIVE IT SOME GAS TO START THROUGH THE LIGHT OR YOU MAKE A TURN AND GIVE IT GAS TO GET UP TO SPEED AFTER YOUR TURN. THE CAR IS ALL WHEEL DRIVE. WE HAD IT AT THE DEALERSHIP FOR A GOOD MONTH, THEY REPLACED REAR END AND CLUTCH PARTS ON THE TRANSFER AREA AND OTHER THINGS. THEY DIDN'T KNOW WHAT IT WAS THEY ALSO REPROGRAMMED THE TRANSMISSION BECAUSE IT DIDN'T TAKE ALL THE INFORMATION IT SHOULD HAVE. ANY PROBLEMS LIKE THIS YOU KNOW OFF WHAT DO WE DO? THIS HAS HAPPENED A YEAR AGO AND IS HAPPENING NOW

9/22/2019

MY DAUGHTER WAS TANGLED WHEN A SEAT BELT GOT WRAPPED AROUND HER NECK AND WOULD NOT LOOSEN BECAUSE IT WAS IN RETRACT MODE AND IT WOULD ONLY TIGHTEN MORE. I HAD TO CUT HER OUT OF THE BELT. THEIR SHOULD BE A WAY TO OVERRIDE THE RETRACTION ON BELTS WHEN THIS HAPPENS. THE CAR WAS PARKED AT THE TIME AND I WAS HOME AND ABLE TO GRAB SCISSORS. U DON'T KNOW WHAT I WOULD OF DONE IF I WAS IN THE ROAD AS I DON'T KEEP SCISSORS IN MY CAR. I DO NOW THOUGH.

9/29/2017

MY VEHICLE WHETHER STATIONARY OR IN MOTION ROUTINELY DOES NOT CHIME FOR A PASSANGER OR DRIVER WITHOUT A SEATBELT. THE LIGHT DOES COME ON BUT IT WILL ONLY CHIME 10% OF THE TIME. I AM NOT HAVING ISSUES WITH IT CHIMING WHEN THERE IS NOT A PERSON IS IN THE SEAT. I AM CONCERNED THIS IS A LIFE SAFETY ISSUE WITH MY VEHICLE SINCE IF I AM DRIVING AND MY PASSANGER TAKES OFF THERE SEATBELT IT DOES NOT ALERT ME WITH SOUNDS. IT ALSO DOES NOT ALERT ME WOTH SOUND IF I MYSELF FORGET TO APPLY MY SEATBELT. I HAVE CALLED AND SPOKEN TO THE DEALERSHIP AND TAKEN MY VEHICLE IN MULTIPLE TIMES. ONE OF THE SERVICE PEOPLE HAVE HEARD THIS ISSUE OCCUR WHERE IT WOULD CHIME SOMETIMES WHEN HE DID NOT HAVE HIS SEATBELT ON AND OTHER TIMES IT WOULD NOT. I AM CONCERNED THAT THE AIRBAGS MAY NOT FUNCTION CORRECTLY IF THE SEATBELT AND WEIGHT SENSOR FOR THE PASSANGER AND DRIVER ARE NOT FUNCTIONING PROPERLY. I HAVE BEEN ADVISED THAT IT IS NOT AN ISSUE PER THE DEALERSHIP AND TO ME IT IS AS I HAVE NEVER HAD A CAR NOT CHIME NOTIFYING YOU THAT THE SEATBELTS ARE NOT FASENED. THE DEALERSHIP DID TAKE THE SAME TYPE OF VEHICLE OFF THERE LOT TO TEST IN A DIFFERENT CAR AND THAT VEHICLE NEVER CHIMED FOR THE LACK OF A FASTENED SEATBELT. I FIRST NOTICED THIS WHEN MY VEHICLE WAS AT 500 MILES AND IT IS NOW OVER 5000 AND STILL NOT RESOLVED.

1/9/2018

TL* THE CONTACT OWNS A 2017 CHEVROLET TRAVERSE. AFTER THE ACCELERATOR PEDAL WAS DEPRESSED, IT JAMMED WHILE BEING OPERATED AT 20 MPH. THE CONTACT ALTERNATED BETWEEN DEPRESSING THE FLOORMAT AND THE BRAKE PEDAL AND WAS ABLE TO REGAIN CONTROL OF THE VEHICLE. THE CONTACT STATED THAT THE FAILURE OCCURRED WITHOUT WARNING ON THREE SEPARATE OCCASIONS. PRIDE CHEVROLET (715 LYNNWAY, LYNN, MA) WAS CONTACTED, BUT THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 83744340968. THE FAILURE MILEAGE WAS APPROXIMATELY 8,000.

1/9/2018

WHILE DRIVING THE CAR INTO MY GARAGE IT JUST STARTED TO SPEED UP, I APPLIED THE BRAKES. BUT IT DID NOT STOP AND HIT THE WALL.

1/17/2018

FIRST PROBLEM IS THAT THE FUEL GUAGE FLUCTUATES. SECOND AND MOST FRIGHTENING, WHILE I WAS DRINKING ON WED. THE 19TH OF JULY WITH MY SON, MY TRAVERSE COMPLETELY SHUT OFF. I TOOK IT TO THE DEALER THAT NIGHT, GOT IT BACK THE FOLLOWING MONDAY AND WAS TOLD THAT THE PROBLEM COULDN'T BE DUPLICATED. I'M GUESSING THIS IS THE STANDARD ANSWER TO THESE PROBLEMS. IT'S NOT ACCEPTABLE TO ME I THAT I KNOW THAT THIS HAS BEEN A PREVIOUS ISSUE WITH THIS VEHICLE. I AM ALSO FRIGHTENINGLY AWARE THAT THERE HAVE BEEN DEATHS CAUSED BY THIS. I AM STILL DRIVING THE VEHICLE TRUSTING THAT GM STAND BEHIND THEIR VEHICLES AS WELL AS THEY TECHNICIANS. PLEASE, PLEASE FIX THIS PROBLEM!! I AM AWARE OF THE PREVIOUS RECALLS ON EARLIER TRAVERSES AND I WANT IT TO BE KNOWN THAT THIS ISSUE IS IN FACT STILL AN ISSUE. A VERY SERIOUS ISSUE!!!

7/27/2017

I HAVE HAD MY CAR FOR ONLY TWO YEARS. I DO MAINLY HIGHWAY DRIVING AND A LITTLE RESIDENTIAL STREET DRIVING. MY STEERING RACK AND FRONT SUSPENSION LOWER CONTROL ARM MOUNT BRUSHING FAILED. I HAD TO HAVE THEM BOTH REPLACE AT COST OF $2,495. I ASKED THE CHEVY DEALER IF THIS SOMETHING THAT THEY TYPICALLY SEE AND I WAS TOLD THAT MY ISSUE APPEARED TO BE DEFECT, BUT SINCE MY VEHICLE DOES NOT HAVE AN ACTIVE RECALL AND I AM JUST WENT OVER THE $36K BUMPER TO BUMPER.

5/7/2019

FIRST PROBLEM IS THAT THE FUEL GUAGE FLUCTUATES. SECOND AND MOST FRIGHTENING, WHILE I WAS DRINKING ON WED. THE 19TH OF JULY WITH MY SON, MY TRAVERSE COMPLETELY SHUT OFF. I TOOK IT TO THE DEALER THAT NIGHT, GOT IT BACK THE FOLLOWING MONDAY AND WAS TOLD THAT THE PROBLEM COULDN'T BE DUPLICATED. I'M GUESSING THIS IS THE STANDARD ANSWER TO THESE PROBLEMS. IT'S NOT ACCEPTABLE TO ME I THAT I KNOW THAT THIS HAS BEEN A PREVIOUS ISSUE WITH THIS VEHICLE. I AM ALSO FRIGHTENINGLY AWARE THAT THERE HAVE BEEN DEATHS CAUSED BY THIS. I AM STILL DRIVING THE VEHICLE TRUSTING THAT GM STAND BEHIND THEIR VEHICLES AS WELL AS THEY TECHNICIANS. PLEASE, PLEASE FIX THIS PROBLEM!! I AM AWARE OF THE PREVIOUS RECALLS ON EARLIER TRAVERSES AND I WANT IT TO BE KNOWN THAT THIS ISSUE IS IN FACT STILL AN ISSUE. A VERY SERIOUS ISSUE!!!

7/27/2017

THIS HAS HAPPENED 3 TIMES WHILE DRIVING DOWN THE INTERSTATE AT 70MPH. WHILE DRIVING ALL OF A SUDDEN MY DASH STARTS FLASHING TRACTION CONTROL OFF & THEN FLASHES SERVICE STABILITYTRAC & MY ENGINE LOSES POWER AND STARTS JERKING KIND OF LIKE YOUR ARE RUNNING OUT OF GAS. THIS LASTS UNTIL YOU STOP AND TURN OFF THE CAR FOR ABOUT 5 MIN THEN RESTART IT. BUT IT KEEPS HAPPENING WHEN I GET BACK ON THE INTERSTATE.

1/29/2018

I am getting a service side detection system alert along with service code.

5/15/2022

For over two months now I have been dealing with GM as well as different dealerships and auto mechanics to try and repair a safety feature on my 2017 Chev Traverse. I have been told by all of them the same issue or needing items replaced yet there are NO parts. They have been on back order for 1+ years with no ETA in sight. This is now causing the computer in the vehicle to malfunction to cause more damage that also cannot yet be repaired. New issue while driving my vehicle - the entire dash cluster goes black (all still tied to the same issue). Speedometer and all gauges drop to 0 (zero) as if the car was not running or turned on. After a few minutes it came back on with every single service/ error light on the dash. This happened 4 times in the span of half an hour drive. GM's aware and not backing their product or helping get parts to repair, yet I am out the money of the car and a car payment for a vehicle that is unsafe. What options do I have as a consumer? How are these safety features helping when they cannot be fixed, ordered, or repaired. Who's liable for this? Why can't this be recalled and corrected? There are many articles as well as service bulletins from GM about this known issue involving not only my year, make and model but also the Chevy Cruze, Impala, Acadia (N172097060 - Special Coverage - Side Blind Zone Alert Module Water Intrusion) and I would like to know how to file a claim, have this be investigated, and get the problem solved not out of my pocket so that I have a vehicle with features to keep me as well as other individuals safe on the road that I pay for. Why is it that GM is allowed to continue using these parts they know are faulty, and need a shield protector to protect against this exact problem but wont cover there own vehicle and product?

3/14/2023

TL* THE CONTACT OWNS A 2017 CHEVROLET TRAVERSE. WHILE THE VEHICLE WAS STATIONARY, THE SUN ROOF EXPLODED FROM THE INSIDE OF THE VEHICLE. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED BY A LOCAL DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000. THE VIN WAS NOT AVAILABLE.

5/8/2018

TL* THE CONTACT OWNS A 2017 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE SUN ROOF EXPLODED WITHOUT WARNING. THERE WERE NO INJURIES. THE DEALER (AUTONATION CHEVROLET NORTHPOINT, 2175 MANSELL RD, ALPHARETTA, GA 30009, (770) 383-1536) PROVIDED A COST ESTIMATE FOR THE SUN ROOF GLASS REPLACEMENT AND STATED THAT THE FAILURE WAS DUE TO THE ENVIRONMENT. THE MANUFACTURER WAS ALSO NOTIFIED AND RECOMMENDED THAT THE VEHICLE BE TAKEN TO AN INDEPENDENT FACILITY TO HAVE THE PART REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 23,000. THE VIN WAS NOT AVAILABLE. *TT CONSUMER STATED WARRANTY PERIOD IS OVER AND THE REPAIR WAS REFUSED. *JB

10/26/2018

TL* THE CONTACT OWNS A 2017 CHEVROLET TRAVERSE EQUIPPED WITH GOODYEAR FORTERA HL TIRES, SIZE: P255/65R18. WHILE THE VEHICLE WAS PARKED, THE CONTACT WAS ALERTED THAT THE REAR PASSENGER SIDE TIRE APPEARED DRY ROTTED. UPON FURTHER INSPECTION, THE CONTACT NOTICED CRACKS AND BLISTERS ON THE INTERIOR OF THE TIRE. THE CONTACT MENTIONED THAT THE TIRES WERE PURCHASED AS CERTIFIED USED TIRES. THE TIRE WAS NOT REPLACED AND WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED. THE TIRE AND VEHICLE FAILURE MILEAGE WAS 27,000.

7/3/2018

P255/65R18 DOT 4BXM ARDR0617 GOODYEAR FORTERA HL EDITION ALL FOUR TIRES ARE DRY ROTTED UNTIL A UNSAFE CONT. KEEP HAVING TIRE PRESSURE ALARMS, TOOK THE CAR TO WALMART TO CHECK FOR FLATS.

9/10/2021

TL* THE CONTACT OWNS A 2017 CHEVROLET TRAVERSE. AFTER THE VEHICLE WAS PARKED OUTSIDE IN THE RAIN, THE CONTACT NOTICED WATER INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO KOONS CHEVROLET (LOCATED AT 10207 PHILADELPHIA ROAD, WHITE MARSH, MD 21162, TEL: 410-931-8600) TO BE DIAGNOSED. THE DIAGNOSTIC RESULTS WERE UNKNOWN. THE MANUFACTURER WAS NOT CONTACTED OR NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 856. UPDATED 09/26/17*LJ CONSUMER STATED HE IS CONCERNED ABOUT THE AIRBAGS, COMPLETE ELECTRICAL COMPONENETS. UPDATED 10/3/18*JB

8/10/2017

THE METAL TRACKS FOR THE REAR CAPTAIN PASSENGER SEATS HAS RUSTED BADLY AND NO LONGER LOCKS IN!! WHEN I APPLY BRAKES, THE SEATS SLIDE ALL THE WAY UP TO OUR FRONT SEATS. IT ALSO APPEARS THAT SEVERAL OTHER METAL INTERIOR SURFACES HAS RUSTED ALSO. THESE INCLUDE THE DOOR HINGES, INSIDE THE SEATBELTS AND ALL THE METAL FRAME OF THE REAR SEATS. DYER CHEVROLET IN VERO BEACH, FL HAS THE VEHICLE TODAY FOR THE FIRST ATTEMPT AT GIVING US A SAFE VEHICLE. THIS CONDITION WAS FIRST REPORTED TO OUR DEALER ON 8-20-18, AND WE WERE JUST CALLED BACK IN THIS WEEK AND WERE TOLD THAT SOME PARTS CAME IN BUT MY SERVICE TECH COULD NOT TELL ME WHAT PARTS OR WHAT THEY INTENDED TO DO.

9/25/2018

CONSISTANLTY LOSING TIRE PRESSURE, SINCE DATE OF PURCHASE. I HAVE TO ADD AIR TO TIRES ON A MONTHLY BASIS...

11/18/2017

I PURCHASED A 2017 CHEVY TRAVERSE IN 2018, WITH IT'S ORIGINAL FACTORY GOODYEAR FORTERA P255/65R18 109S DOT 4RXM ARDR 2916 TIRES. ON 4/29/20 THE LOW TIRE LIGHT CAME ON AND I DISCOVERED A SCREW WAS IN THE TIRE. I WENT TO DISCOUNT TIRE TO HAVE IT FIXED AND THE GUY THERE NOTICED THAT THE FRONT PASSENGER WAS CRACKING AND SPLITTING FROM THE RIM. HE SAID THOSE SPECIFIC GOODYEAR TIRES ARE TO BE GOOD FOR 65,000 MILES. THE CHEVY TRAVERSE ONLY HAS 36,120 MILES ON IT, 9,000 MORE THAN WHEN WE PURCHASED IT. I NOW HAVE TO PURCHASE FOUR NEW TIRES BECAUSE THE CURRENT ONES ARE BEGINNING TO SPIT AND CRACK WHICH COULD LEAD TO A BLOW OUT. MY WIFE MAINLY DRIVES THE TRAVERSE WITH OUR 2 DAUGHTERS TO AND FROM SCHOOL AND DAYCARE. I WILL PROVIDE A PICTURE WHERE YOU CAN CLEARLY SEE THE SPLIT BELOW THE RIM.

4/30/2020

TL* THE CONTACT OWNS A 2017 CHEVROLET TRAVERSE. WHILE THE VEHICLE WAS STATIONARY, THE SUN ROOF EXPLODED FROM THE INSIDE OF THE VEHICLE. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED BY A LOCAL DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000. THE VIN WAS NOT AVAILABLE.

5/8/2018

TL* THE CONTACT OWNS A 2017 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE SUN ROOF EXPLODED WITHOUT WARNING. THERE WERE NO INJURIES. THE DEALER (AUTONATION CHEVROLET NORTHPOINT, 2175 MANSELL RD, ALPHARETTA, GA 30009, (770) 383-1536) PROVIDED A COST ESTIMATE FOR THE SUN ROOF GLASS REPLACEMENT AND STATED THAT THE FAILURE WAS DUE TO THE ENVIRONMENT. THE MANUFACTURER WAS ALSO NOTIFIED AND RECOMMENDED THAT THE VEHICLE BE TAKEN TO AN INDEPENDENT FACILITY TO HAVE THE PART REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 23,000. THE VIN WAS NOT AVAILABLE. *TT CONSUMER STATED WARRANTY PERIOD IS OVER AND THE REPAIR WAS REFUSED. *JB

10/26/2018

MOISTURE IS VISIBLE IN BOTH FRONT HEAD LAMPS AFTER RAIN OR DEW FROM OVERNIGHT. BERGEY'S CHEVROLET (COLMAR, PA) SAW PICTURES AND ADVISED THERE IS A SERVICE BULLETIN FROM CHEVROLET THAT THEY ARE AWARE OF THE ISSUE AND TO ONLY REPLACE THEM IF THEY ARE FILLED WITH WATER. OTHERWISE THE LIGHTS SHOULD CLEAR WITHIN 2-6 HOURS. NOT COMET LT SATISFIED WITH H THE ANSWER BUT WILL MONITOR.

9/7/2017

TL* THE CONTACT RENTED A 2017 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE REAR DRIVER SIDE SEAT BELT FAILED TO LOCK. THE CONTACT CALLED THE RENTAL LOCATION; HOWEVER, THEY FAILED TO RESPOND. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 27,819. THE VIN WAS NOT PROVIDED.

6/27/2018

TL* THE CONTACT OWNS A 2017 CHEVROLET TRAVERSE. WHEN THE CONTACT WAS ATTEMPTING TO BUCKLE THE SEAT BELT, THE RELEASE BUTTON FELL OUT OF THE BUCKLE. THE VEHICLE WAS TAKEN TO THE DEALER (ZEIGLER CHEVROLET, 1230 E GOLF RD, SCHAUMBURG, ILLINOIS, (847) 882-2200) WHERE IT WAS DIAGNOSED THAT THE BUCKLE FELL APART AND NEEDED REPLACEMENT; HOWEVER, IT WAS NOT COVERED BY THE WARRANTY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.

7/12/2018

THE METAL TRACKS FOR THE REAR CAPTAIN PASSENGER SEATS HAS RUSTED BADLY AND NO LONGER LOCKS IN!! WHEN I APPLY BRAKES, THE SEATS SLIDE ALL THE WAY UP TO OUR FRONT SEATS. IT ALSO APPEARS THAT SEVERAL OTHER METAL INTERIOR SURFACES HAS RUSTED ALSO. THESE INCLUDE THE DOOR HINGES, INSIDE THE SEATBELTS AND ALL THE METAL FRAME OF THE REAR SEATS. DYER CHEVROLET IN VERO BEACH, FL HAS THE VEHICLE TODAY FOR THE FIRST ATTEMPT AT GIVING US A SAFE VEHICLE. THIS CONDITION WAS FIRST REPORTED TO OUR DEALER ON 8-20-18, AND WE WERE JUST CALLED BACK IN THIS WEEK AND WERE TOLD THAT SOME PARTS CAME IN BUT MY SERVICE TECH COULD NOT TELL ME WHAT PARTS OR WHAT THEY INTENDED TO DO.

9/25/2018

TL* THE CONTACT OWNS A 2017 CHEVROLET TRAVERSE. WHILE DRIVING 60 MPH, THE VEHICLE DECELERATED TO 25-30 MPH ON ITS OWN. IN ADDITION, THE CHECK ENGINE, STABILITY, AND TRACTION CONTROL INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO PRIDE CHEVROLET (715 LYNNWAY, LYNN, MA 01905, (781) 995-4424) WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED TO BE REWIRED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT DECLINED THE REPAIRS AND REQUESTED A BUY BACK. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: [XXX]. THE FAILURE MILEAGE WAS 38,543. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

1/29/2019

I HAVE HAD MY CAR FOR ONLY TWO YEARS. I DO MAINLY HIGHWAY DRIVING AND A LITTLE RESIDENTIAL STREET DRIVING. MY STEERING RACK AND FRONT SUSPENSION LOWER CONTROL ARM MOUNT BRUSHING FAILED. I HAD TO HAVE THEM BOTH REPLACE AT COST OF $2,495. I ASKED THE CHEVY DEALER IF THIS SOMETHING THAT THEY TYPICALLY SEE AND I WAS TOLD THAT MY ISSUE APPEARED TO BE DEFECT, BUT SINCE MY VEHICLE DOES NOT HAVE AN ACTIVE RECALL AND I AM JUST WENT OVER THE $36K BUMPER TO BUMPER.

5/7/2019

Horn has stopped working

8/2/2022

Passenger side mirror blind spot detection started flickering and then remained on while the vehicle is in park and in motion. Shortly afterwards it stopped working all together and began receiving a service side detection warning light on dashboard. While backing up the camera still working but there is no sensor working that detects close people or vehicles. Extremely dangerous for little kids that almost ran behind vehicle. While driving down the highway, I was almost involved in accidents while attempting to make a lane change and did not see vehicle in next lane as it was in blindspot. Issue seems to be very wide spread with this model. A service bulletin was issued for Acadia (same design as the Traverse) for same detection warning. GM dealership reported that the issue is also common which is why the parts needed for repair are on a backorder status with no ETA. NHTSA needs to take action.

6/13/2023

For the already known air bag recall for my vehicle, I have called GM and clearly stated how uncomfortable and unsafe I feel driving my vehicle with such a dangerous malfunction that is meant to save my life, not take it. They told me there was no way they could help, but for me to be patient. I live in a bumpy and windy area, and from other reports, I know can set off the airbags. As for the automatic braking system, we were driving on the freeway with no vehicles or objects in front or even beside us when the system kicked in with the red light and alarm sound while braking immediately and even had my steering wheel lock up. I was able to regain control a minute later, but we were close to a curve in the road that I may have not been able to turn with my steering wheel locked up, as well as a vehicle behind me having to hit their own brakes and quickly change lanes due to our vehicle suddenly braking. I have been to a dealership for diagnosing but they told me they could find nothing out of ordinary. Given I did not trust these mechanics as they have lied before to get money from us and have missed other problems that were easily diagnosed at another mechanic we have seen. Our small town only has few choices of mechanics or dealerships.

9/21/2023

See attached document from complainant

10/25/2023