2016 Chevrolet Traverse Owner Complaints

TL* THE CONTACT OWNS A 2016 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF ACCELERATION AND EXPERIENCED A COMPLETE LOSS OF POWER. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SENSORS IN THE ACCELERATOR PEDAL NEEDED TO BE CHANGED. THE VEHICLE WAS REPAIRED HOWEVER THE SERVICE AIRBAG WARNING INDICATOR ILLUMINATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000.

11/8/2016

UNEXPECTED NOTICE OF A SERVICE WARNING LIGHT THAT SUDDENLY APPEARED ON MY WIFE'S TRAVERSE AFTER DRIVING FOR 2 WEEKS..... [XXX] AND I PURCHASED A DEMO TRAVERSE WITH 4000 MILES , AT A FT PIERCE CHEVROLET LOCATION RECENTLY... WE WENT ON A TWO WEEK TRIP TO HAWAII AND RETURNED THIS PAST WEEK ,AS WE STARTED THE CAR , UPON OUR RETURN, MY WIFE EXCLAIMED ; I HAVE A WARNING AIRBAG NOTICE LIGHT ON.... SO I THOUGHT ! ,( MAYBE IT WAS THE FACT I HADN'T BUCKLED MY SEAT BELT YET, AS I ENTERED THE STARTED CAR, MAYBE MY SEAT WASN'T FUNCTION RIGHT OR SOMETHING)..... I HAD HER TURN OFF THE CAR AND RESTART IT. CONTINUALLY , (THROUGHOUT THE DAY YESTERDAY), AS WE TRAVELED AROUND, DOING CHRISTMAS SHOPPING, THIS WARNING REAPPEARED EACH TIME WE STOPPED , GOT OUT TO SHOP AND RETURN TO START THE TRAVERSE.. WHEN I RETURNED HOME, I GOOGLE THE MEANING OF THIS WARNING, WHAT WAS IT CAUSES, WHAT IT ENTAILED / HOW TO REMEDY THIS WARNING AND MY STARTLED AND DISMAYED AS THE SEARCH RESULTS POPPED UP.... CHEVROLET WAS AWARE OF THE DESIGN DEFECT IN THE TRAVERSE VEHICLES, BUT DID NOT WARN US OR OTHER CONSUMERS PRIOR TO PURCHASING. THE DEFECTIVE AIRBAGS CAUSES SAFETY CONCERNS AND DIMINISHES THE RESALE VALUE OF THIS VEHICLE ,THE DEFECTIVE AIRBAGS IN THE TRAVERSE MAY CAUSE UNSAFE DRIVING CONDITIONS AND FINANCIAL BURDEN TO US AS OWNERS. AS NOTED IGNORING THE ACTIVE SERVICE AIR BAG WARNING LIGHT WILL EVENTUALLY RESULT IN THE NON-DEPLOYMENT OF THE SIDE IMPACT RESTRAINTS, WHICH INCLUDE DRIVER AND PASSENGER SEAT-MOUNTED SIDE AIR BAGS, FRONT CENTER AIR BAG (IF EQUIPPED), AND THE SEAT BELT PRE-TENSIONERS. SEEMS THIS ISSUE HAS BEEN A RECURRING MODEL ISSUE SINCE 2010.. I'M NOT HAPPY AND HOPE THE DEALERSHIP IS ABLE TO REMEDY THIS ISSUE, FOR HER , IN A TIMELY MANNER , BUT I STILL NEEDED TO POST A NOTICE TO THIS SITE..... INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

12/3/2016

ON TWO OCCASIONS ( 2/21/16 AND 2/28/16) WHILE DRIVING THE POWER CUT OUT COMPLETELY AND THE CAR STALLED. I WAS UNABLE TO STEER THE VEHICLE OR STOP. THERE WERE NOT ANY WARNINGS OR NOTIFICATIONS SUCH AS THE CHECK ENGINE LIGHT. THE DASHBOARD AND ALL OTHER LIGHTS/ INFORMATION WAS COMPLETELY DARK. THE FIRST OCCASION WAS ON A HIGHWAY GOING APPROXIMATELY 30 MILES PER HOUR AND THE SECOND WAS ON A CITY STREET APPROACHING A STOP SIGN. CAUSE UNKNOWN. I TOOK THE CAR TO THE DEALERSHIP AND THEY CLAIM THEY CANNOT FIND A CAUSE. I WAS ENCOURAGED TO TAKE THE CAR BE BECAUSE THE CAUSE IS UNKNOWN. I REFUSED BECAUSE OF THE SAFETY CONCERNS.

3/1/2016

ENTERPRISE RENTED ME THE CHEVY TRAVERSE. I EXPERIENCED THE PROBLEM WHEN I WAS BACKING OUT OF A PARKING AREA OFF A DIRT ROAD. I'D BEEN WAITING FOR THE CAR BEHIND ME TO BACK OUT SO THAT I COULD BACK OUT. THE CAR WAS STATIONARY, WEATHER SUNNY AND WARM, MIDDLE OF THE DAY. I TURNED ON THE IGNITION, HAD MY FOOT ON THE BRAKE, PUT IT INTO REVERSE AND NEXT THING I KNEW I WAS HURTLING BACKWARDS. IT FELT LIKE BEING SUCKED BACKWARD AND THERE WAS NOTHING I COULD DO TO STOP IT. I SMASHED INTO THE CAR BEHIND ME AND IT WAS TERRIFYING BOTH FOR ME AND, I'M SURE, FOR THE GUY BEHIND ME WHO SUDDENLY HAD THIS SUV CRASHING INTO THE FRONT OF HIS CAR. HE THOUGHT HIS CAR WAS TOTALED. THE INSURANCE COMPANIES ARE HANDLING IT, BUT I TOLD BOTH MY INSURANCE COMPANY AND ENTERPRISE THAT I THOUGHT THE TRAVERSE HAD SURGED. I DID EVENTUALLY DRIVE THE VEHICLE BACK HOME (AVOIDING REVERSE AS MUCH AS POSSIBLE), AND NOTICED WHEN THE CAR WAS IN CRUISE CONTROL MODE THAT SAME SURGE-FEELING IN DRIVE WHEN GOING UP A HILL--LIKE IT WAS GOING WAY TOO FAST. LATER, I SAW ONLINE A COMPLAINT OF A SIMILAR THING (REVERSE SURGE) HAPPENING WITH A 2009 TRAVERSE. I DON'T THINK THIS CAR SHOULD BE ON THE ROAD, AND THE PEOPLE HANDLING THE CLAIM FOR ENTERPRISE SAY THAT IT'S NOT (WHICH IS GOOD), BUT THEY JUST WARNED ME THAT IF THEIR INSPECTION DOESN'T SHOW A PROBLEM WITH THE VEHICLE, I COULD BE LIABLE FOR EXPENSES SINCE IT HAS BEEN PULLED FROM THEIR FLEET. AT THIS POINT, I'VE BEEN WAITING CLOSE TO A MONTH FOR THIS INSPECTION, AT WHICH I WAS TOLD I COULD BE PRESENT, TO BE SCHEDULED. NOTES: I DON'T KNOW EXACTLY WHAT THE PROBLEM WAS SO I CHECKED EACH BOX THAT SEEMED LIKELY. ALSO, ONLY THE OTHER VEHICLE WAS TOWED.

9/19/2016

TL* THE CONTACT OWNS A 2016 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE WAS JERKING AND DECELERATED INDEPENDENTLY BEFORE STALLING. THE VEHICLE WAS ABLE TO RESTART BUT THE FAILURE RECURRED. IN ADDITION, THE CONTACT MENTIONED THAT THE FUEL GAUGE IN THE INSTRUMENT PANEL FAILED TO INDICATE THE ACCURATE FUEL LEVEL. THE CONTACT FURTHER STATED THAT VARIOUS WARNING LIGHTS ILLUMINATED. THE VEHICLE TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION SYSTEM AND ENGINE HAD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 800.

3/29/2016

I WAS AT A RED LIGHT, FOOT ON THE BRAKE WHEN THE VEHICLE ACCELERATED JUMPING FROM 1000RPM TO 3000RPM, MULTIPLE TIMES IN A ROW. CAUSING MY CAR TO LUNGE FORWARD OVER AND OVER AGAIN. I CONTACTED THE DEALERSHIP IMMEDIATELY & WAS ASKED TO DRIVE MY CAR IN. I WAS HEADED TO A DESTINATION FIRST. WHEN I ARRIVED AT MY DESTINATION, I TURNED THE CAR OFF FOR APPROXIMATELY 5 MINUTES. WHEN I TURNED MY CAR BACK ON, THERE WAS A LOUD BANG NOISE, CAR SMELLED LIKE SOMETHING WAS ON FIRE & THE ACCELERATION DID NOT RETURN. WHAT DID HAPPEN WAS I NOW HAD NO AIR CONDITIONING. DEALERSHIP STATED IT WAS THE AC COMPRESSOR THAT WENT OUT AND CAUSED ALL THE ISSUES.

11/3/2016

IT WAS 70 DEGREES OUTSIDE AND RAINING. I WAS LEAVING A STORE, BACKED OUT OF MY PARKING SPOT AND DROVE TO THE END OF THE FIRST LANE, I STOPPED, THEN AS I STARTED TO MOVE FORWARD AND TURN RIGHT, MY POWER STEERING DID NOT WORK ANYMORE. I WAS VERY HARD TO TURN AND MADE GROWLING NOISE. I COULDN'T MAKE THE RIGHT TURN. I STOPPED QUICKLY, BACKED UP TO GET OUT OF LANE, AND STEERING BECAME VERY LOOSE IN REVERSE. I STOPPED, TRIED FORWARD AGAIN, AND IT DID IT AGAIN, VERY TIGHT STEERING, COULD NOT TURN ALL THE WAY TO MAKE THE TURN AND GROWLING. I BACKED UP AND PARKED AND TURNED OFF VEHICLE, THEN STARTED AGAIN, THEN IT WORKED FINE FOR THE TRIP HOME.

10/6/2018

POWER STEERING PUMP FAILURE 32 MONTHS & 55,000 MILES AFTER NEW PURCHASE FROM DEALER. OUT OF WARRANTY DUE TO MILEAGE. COMPLETE POWER STEERING FAILURE OFTEN AT LOW SPEEDS OR WHEN STATIONARY. INTERMITTENT ISSUES DURING LARGER TURNS AT SPEED WHERE POWER STEERING WILL KICK IN HARDER OR NOT ENOUGH AT TIMES FELT MORE IN THE STEERING WHEEL THAN IN THE TURN ITSELF. INCREDIBLY DANGEROUS AND SHOULD NOT BE HAPPENING SO SOON OR AT ALL. DIAGNOSED BY MAVIS AFTER ISSUES WERE NOTICED WHILE DRIVING.

10/20/2018

ON TWO OCCASIONS ( 2/21/16 AND 2/28/16) WHILE DRIVING THE POWER CUT OUT COMPLETELY AND THE CAR STALLED. I WAS UNABLE TO STEER THE VEHICLE OR STOP. THERE WERE NOT ANY WARNINGS OR NOTIFICATIONS SUCH AS THE CHECK ENGINE LIGHT. THE DASHBOARD AND ALL OTHER LIGHTS/ INFORMATION WAS COMPLETELY DARK. THE FIRST OCCASION WAS ON A HIGHWAY GOING APPROXIMATELY 30 MILES PER HOUR AND THE SECOND WAS ON A CITY STREET APPROACHING A STOP SIGN. CAUSE UNKNOWN. I TOOK THE CAR TO THE DEALERSHIP AND THEY CLAIM THEY CANNOT FIND A CAUSE. I WAS ENCOURAGED TO TAKE THE CAR BE BECAUSE THE CAUSE IS UNKNOWN. I REFUSED BECAUSE OF THE SAFETY CONCERNS.

3/1/2016

TL* THE CONTACT OWNS A 2016 CHEVROLET TRAVERSE. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE LOST POWER. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD, TURNED OFF, AND RESTARTED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHO WAS UNABLE TO DUPLICATE OR DIAGNOSE THE FAILURE. THE CONTACT TOOK THE VEHICLE HOME, BUT THE FAILURE RECURRED A COUPLE OF DAYS LATER. THE VEHICLE WAS TOWED BACK TO THE DEALER WHO, AGAIN, WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT NOTHING COULD BE DONE WITHOUT A DUPLICATION OF THE FAILURE. THE CONTACT STATED THAT HE WOULD NOT DRIVE THE VEHICLE UNTIL THE FAILURE WAS DIAGNOSED. THE FAILURE MILEAGE WAS 1,600.

10/7/2016

ENTERPRISE RENTED ME THE CHEVY TRAVERSE. I EXPERIENCED THE PROBLEM WHEN I WAS BACKING OUT OF A PARKING AREA OFF A DIRT ROAD. I'D BEEN WAITING FOR THE CAR BEHIND ME TO BACK OUT SO THAT I COULD BACK OUT. THE CAR WAS STATIONARY, WEATHER SUNNY AND WARM, MIDDLE OF THE DAY. I TURNED ON THE IGNITION, HAD MY FOOT ON THE BRAKE, PUT IT INTO REVERSE AND NEXT THING I KNEW I WAS HURTLING BACKWARDS. IT FELT LIKE BEING SUCKED BACKWARD AND THERE WAS NOTHING I COULD DO TO STOP IT. I SMASHED INTO THE CAR BEHIND ME AND IT WAS TERRIFYING BOTH FOR ME AND, I'M SURE, FOR THE GUY BEHIND ME WHO SUDDENLY HAD THIS SUV CRASHING INTO THE FRONT OF HIS CAR. HE THOUGHT HIS CAR WAS TOTALED. THE INSURANCE COMPANIES ARE HANDLING IT, BUT I TOLD BOTH MY INSURANCE COMPANY AND ENTERPRISE THAT I THOUGHT THE TRAVERSE HAD SURGED. I DID EVENTUALLY DRIVE THE VEHICLE BACK HOME (AVOIDING REVERSE AS MUCH AS POSSIBLE), AND NOTICED WHEN THE CAR WAS IN CRUISE CONTROL MODE THAT SAME SURGE-FEELING IN DRIVE WHEN GOING UP A HILL--LIKE IT WAS GOING WAY TOO FAST. LATER, I SAW ONLINE A COMPLAINT OF A SIMILAR THING (REVERSE SURGE) HAPPENING WITH A 2009 TRAVERSE. I DON'T THINK THIS CAR SHOULD BE ON THE ROAD, AND THE PEOPLE HANDLING THE CLAIM FOR ENTERPRISE SAY THAT IT'S NOT (WHICH IS GOOD), BUT THEY JUST WARNED ME THAT IF THEIR INSPECTION DOESN'T SHOW A PROBLEM WITH THE VEHICLE, I COULD BE LIABLE FOR EXPENSES SINCE IT HAS BEEN PULLED FROM THEIR FLEET. AT THIS POINT, I'VE BEEN WAITING CLOSE TO A MONTH FOR THIS INSPECTION, AT WHICH I WAS TOLD I COULD BE PRESENT, TO BE SCHEDULED. NOTES: I DON'T KNOW EXACTLY WHAT THE PROBLEM WAS SO I CHECKED EACH BOX THAT SEEMED LIKELY. ALSO, ONLY THE OTHER VEHICLE WAS TOWED.

9/19/2016

TL* THE CONTACT OWNS A 2016 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF ACCELERATION AND EXPERIENCED A COMPLETE LOSS OF POWER. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SENSORS IN THE ACCELERATOR PEDAL NEEDED TO BE CHANGED. THE VEHICLE WAS REPAIRED HOWEVER THE SERVICE AIRBAG WARNING INDICATOR ILLUMINATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000.

11/8/2016

ON TWO OCCASIONS ( 2/21/16 AND 2/28/16) WHILE DRIVING THE POWER CUT OUT COMPLETELY AND THE CAR STALLED. I WAS UNABLE TO STEER THE VEHICLE OR STOP. THERE WERE NOT ANY WARNINGS OR NOTIFICATIONS SUCH AS THE CHECK ENGINE LIGHT. THE DASHBOARD AND ALL OTHER LIGHTS/ INFORMATION WAS COMPLETELY DARK. THE FIRST OCCASION WAS ON A HIGHWAY GOING APPROXIMATELY 30 MILES PER HOUR AND THE SECOND WAS ON A CITY STREET APPROACHING A STOP SIGN. CAUSE UNKNOWN. I TOOK THE CAR TO THE DEALERSHIP AND THEY CLAIM THEY CANNOT FIND A CAUSE. I WAS ENCOURAGED TO TAKE THE CAR BE BECAUSE THE CAUSE IS UNKNOWN. I REFUSED BECAUSE OF THE SAFETY CONCERNS.

3/1/2016

I BOUGHT MY CAR IN MARCH OF 2017 AND IT'S NOW NOVEMBER 2017 AND FOR AT LEAST A MONTH NOW MY CAR WILL BE FINE ONE MINUTE DRIVING DOWN THE ROAD AND THEN IT FLASHES SERVICE STABLITRACK AND SERVICE TRACTION CONTROL WHILE DRIVING. IT LIKE JOLTS THE CAR AND MAKES IT DIFFICULT TO DRIVE. I HAVE READ ALL OVER THE INTERNET THAT THIS HAS BEEN A PROBLEM. AND I TOOK IT TO MY LOCAL DEALERSHIP AND THEY TOLD ME THEY COULD START BY FIXING THE STEERING POSITION SENSOR BUT IT WOULD BE AROUND $200Z WELL TO ME IF THIS IS A KNOWN ISSUE THERE NEEDS TO BE A RECALL I SHOULDN'T HAVE TO PAY FOR SOMETHING THAT IS CLEARLY AN ISSUE WITH THESE VEHICLES.

11/22/2017

NAVIGATION SYSTEM - TURN BY TURN. PROVIDE DANGEROUISLY DIRECTION. INSTRUCT YOU TO MAKE TURN WHERE THERE IS NO STREET TO TURN ONTO, I.E., INSTRUCTS YOU TO MAKE TURNS OFF A OVERPASS FROM A BRIDGE AND FALL DOWN ONTO THE INTERSTATE BELOW. THIS A SAFETY, DANGEROUS, HAZARDS, LIFE THREATENING COMPONENT IN THE 2016 CHEVROLET TRAVERSE, ESPECIALLY AT NIGHT. I HAVE TAKEN THE VEHICLE BACK TO THE DEALER, NO HELP! CALLED GM CUSTOMER SERVICE IN DETROIT=NO HELP. THIS NAV SYSTEM IS A DEADLY SAFETY HAZARD. THAT PROVIDE DEADLY INFORMATION TO THE DRIVER. THIS NEED TO BE CORRECTED ASAP - BY ISSUING A RECALL FOR 2016 CHEVY NAV SYSTEM. GM HAS BEEN SLOW TO FIX REPORTED SAFETY ISSUES WHICH HAS RESULTED IN DEATH/FATALITY.

6/4/2016

I WAS AT A RED LIGHT, FOOT ON THE BRAKE WHEN THE VEHICLE ACCELERATED JUMPING FROM 1000RPM TO 3000RPM, MULTIPLE TIMES IN A ROW. CAUSING MY CAR TO LUNGE FORWARD OVER AND OVER AGAIN. I CONTACTED THE DEALERSHIP IMMEDIATELY & WAS ASKED TO DRIVE MY CAR IN. I WAS HEADED TO A DESTINATION FIRST. WHEN I ARRIVED AT MY DESTINATION, I TURNED THE CAR OFF FOR APPROXIMATELY 5 MINUTES. WHEN I TURNED MY CAR BACK ON, THERE WAS A LOUD BANG NOISE, CAR SMELLED LIKE SOMETHING WAS ON FIRE & THE ACCELERATION DID NOT RETURN. WHAT DID HAPPEN WAS I NOW HAD NO AIR CONDITIONING. DEALERSHIP STATED IT WAS THE AC COMPRESSOR THAT WENT OUT AND CAUSED ALL THE ISSUES.

11/3/2016

VEHICLE FAIL/DO NOT GET THE MPG AS INDICATED ON THE STICKER WHEN I PURCHASED THE VEHICLE IN NOVEMBER 2015. STICKER INDICATED MPG, 17 CITY, 24 HIGHWAY. GM USED THE SAME TACTIC AS VW TO SELL THE 2016 TRAVERSE. THEY ARE NOW SAYING OOPS. WE PRINTED OUT THE WRONG INFO ON THE WINDOW STICKER. I PURCHASED THE VEHICLE BASED ON THE MPG PRINTED ON THE WINDOW STICKER. NOW I AM TOLD YOU WILL NOT GET THAT MPG. I AM NOW BE CHEATED OUT OF 44 MILES PER TANK OF GAS. THIS WILL ADD A COSTLY EXPENSE TO ME OVER A 20 YEAR PERIOD. GM SHOULD PROVIDE WITH A TRAVERSE THAT GET THE MPG I CONTRACTED FOR WHEN I PURCHASED THE VEHICLE, 2016 TRAVERSE.

6/4/2016

DESPITE SHOWING OVER A QUARTER OF A TANK OF GAS, I RAN OUT OF GAS ON MY WAY TO WORK. I GOT THE VEHICLE INTO THE DEALERSHIP THE NEXT DAY 8/18/17 (STANLEY CHEVROLET, MCCORDSVILLE, IN). THEY REPLACED THE FUEL PUMP AT THAT TIME AND SAID THE PROBLEM WOULD BE SOLVED. THIS EVENING ON MY WAY HOME FROM WORK THE SAME THING HAPPENED. I AM NOW SITTING ON THE SIDE OF I-70 IN INDIANAPOLIS HOPING I AM NOT INJURED WHILE WAITING FOR AAA. PLEASE LOOK INTO THIS PROBLEM AS I HAVE ALREADY CALLED THE DEALERSHIP BACK AND THEY ARE SAYING THEY ARE UNAWARE OF ANY PROBLEMS THAT WOULD CAUSE THIS.

8/24/2017

TL* THE CONTACT OWNS A 2016 CHEVROLET TRAVERSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V609000 (VISIBILITY) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

10/9/2015

TL* THE CONTACT OWNS A 2016 CHEVROLET TRAVERSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V609000 (VISIBILITY); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT ALSO STATED THAT THE VEHICLE WAS AT THE DEALER FOR SIX WEEKS AWAITING REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

11/16/2015

PASSENGER SIDE WINDOW EXPLODED. WE WERE DRIVING ON AN OPEN RURAL HIGHWAY WITH NO VEHICLES NEAR US IN THE AFTERNOON. THE WEATHER WAS ABOUT 75 DEGREES AND SUNNY. ALL WINDOWS WERE UP AND THE A/C WAS ON. WE HEARD AN EXPLOSION WHICH SOUNDED LIKE A TIRE BLOWING OUT AND THE PASSENGER SIDE FRONT DOOR WINDOW HAD BLOWN OUT. WHEN WE PULLED TO THE SIDE OF THE ROAD, YOU COULD SEE THAT THE REMAINING PARTS OF THE WINDOW WERE ANGLED OUTWARD SLIGHTLY AS IF THERE HAD BEEN PRESSURE FROM INSIDE THE SUV PUSHING IT OUT. FORTUNATELY, VERY LITTLE GLASS CAME INTO THE CAR AS IT WAS ALL BLOWN OUTWARD. WE WERE DRIVING THE SPEED LIMIT ON CRUISE CONTROL (70MPH). AS THERE WERE NO NEARBY VEHICLES OR PEOPLE ON THE SIDE OF THE ROAD, ROAD DEBRIS WAS NOT THE CAUSE OF THIS. ALSO, A CLOSE REVIEW OF THE VEHICLE SHOW NO MARKS FROM ANY EXTERNAL DEBRIS.

2/24/2016

12/21/16 FIRST, I PULLED OUT OF DRIVEWAY AND THE VEHICLE WOULD ONLY GO ABOUT 1-2 MILES AN HOUR FOR SEVERAL BLOCKS...PULLED OVER AND PUT IN PARK AND REVVED THE ENGINE A LITTLE AND PULLED OUT AGAIN. IT STILL WOULDN'T ACCELERATE AT FIRST, THEN GRADUALLY PICKED UP SPEED AND RODE THE REMAINDER WITHOUT INCIDENT. ON 12/22/16, ONE SECOND I WAS PARKING MY CAR IN FRONT OF THE STORE I WORK AT, AND WAS ALMOST COMPLETELY STOPPED WITH MY FOOT ON THE BRAKE, WHEN ALL OF A SUDDEN THE CAR LUNGED FORWARD INTO THE BRICK WALL OF THE BUILDING. THE AIRBAG IN THE STEERING COLUMN DEPLOYED. THE CAR BOUNCED BACK AND SHUT DOWN I THINK). I REACHED UP AND TURNED THE KEY OFF & L OPENED THE DOOR & THE RADIATOR WAS LEAKING ONTO THE LOT.. MY KNEES WERE HURTING REALLY BAD, BOTH MY HANDS WERE SORE AND MY LEFT ARM. THE CAR FRONT WAS ALL DAMAGED WITH PART OF THE FENDER ON THE SIDEWALK. WE CALLED MY HUSBAND TO COME AND TAKE ME TO GET CHECKED OUT BECAUSE I THOUGHT I MIGHT HAVE CRACKED BOTH MY KNEECAPS. WE CONTACTED OUR INSURANCE COMPANY AND THEY TOLD US TO HAVE THE CAR TOWED TO OUR PREFERRED BODY SHOP, WHICH WE DID. THE DR X-RAYED MY KNEES AND DETERMINED THEY WERE NOT BROKEN, JUST BADLY BRUISED. ON DEC 26TH, I WENT BACK TO THE DR BECAUSE I STARTED HAVING SOME PAIN IN MY NECK/SHOULDER AND THEY DID NUMEROUS TESTS, FINDING WHAT THEY THOUGHT WAS A FRACTURE IN MY NECK. I HAD TO WEAR A BRACE ON IT FOR A WEEK, THEN MORE TESTING DETERMINED THAT WHAT THEY SAW WAS ACTUALLY A PREVIOUS INJURY THAT HAD NEVER BEEN CAUGHT. I NEED PHYSICAL THERAPY ON THE NECK ISSUE. I HAVE SINCE FOUND THAT THERE ARE SEVERAL COMPLAINTS OF THESE CARS SUDDENLY LURCHING FORWARD WHEN THE BRAKE IS APPLIED, OVER A SPAN OF 7 YEARS. I AM NOT ONLY THANKFUL I WASN'T INJURED WORSE, BUT THAT THERE WASN'T A PERSON IN FRONT OF ME WHEN THIS HAPPENED. I AM VERY CONCERNED THAT IT COULD HAPPEN AGAIN AND THE OUTCOME COULD BE MUCH WORSE. *TR

1/6/2017

ENTERPRISE RENTED ME THE CHEVY TRAVERSE. I EXPERIENCED THE PROBLEM WHEN I WAS BACKING OUT OF A PARKING AREA OFF A DIRT ROAD. I'D BEEN WAITING FOR THE CAR BEHIND ME TO BACK OUT SO THAT I COULD BACK OUT. THE CAR WAS STATIONARY, WEATHER SUNNY AND WARM, MIDDLE OF THE DAY. I TURNED ON THE IGNITION, HAD MY FOOT ON THE BRAKE, PUT IT INTO REVERSE AND NEXT THING I KNEW I WAS HURTLING BACKWARDS. IT FELT LIKE BEING SUCKED BACKWARD AND THERE WAS NOTHING I COULD DO TO STOP IT. I SMASHED INTO THE CAR BEHIND ME AND IT WAS TERRIFYING BOTH FOR ME AND, I'M SURE, FOR THE GUY BEHIND ME WHO SUDDENLY HAD THIS SUV CRASHING INTO THE FRONT OF HIS CAR. HE THOUGHT HIS CAR WAS TOTALED. THE INSURANCE COMPANIES ARE HANDLING IT, BUT I TOLD BOTH MY INSURANCE COMPANY AND ENTERPRISE THAT I THOUGHT THE TRAVERSE HAD SURGED. I DID EVENTUALLY DRIVE THE VEHICLE BACK HOME (AVOIDING REVERSE AS MUCH AS POSSIBLE), AND NOTICED WHEN THE CAR WAS IN CRUISE CONTROL MODE THAT SAME SURGE-FEELING IN DRIVE WHEN GOING UP A HILL--LIKE IT WAS GOING WAY TOO FAST. LATER, I SAW ONLINE A COMPLAINT OF A SIMILAR THING (REVERSE SURGE) HAPPENING WITH A 2009 TRAVERSE. I DON'T THINK THIS CAR SHOULD BE ON THE ROAD, AND THE PEOPLE HANDLING THE CLAIM FOR ENTERPRISE SAY THAT IT'S NOT (WHICH IS GOOD), BUT THEY JUST WARNED ME THAT IF THEIR INSPECTION DOESN'T SHOW A PROBLEM WITH THE VEHICLE, I COULD BE LIABLE FOR EXPENSES SINCE IT HAS BEEN PULLED FROM THEIR FLEET. AT THIS POINT, I'VE BEEN WAITING CLOSE TO A MONTH FOR THIS INSPECTION, AT WHICH I WAS TOLD I COULD BE PRESENT, TO BE SCHEDULED. NOTES: I DON'T KNOW EXACTLY WHAT THE PROBLEM WAS SO I CHECKED EACH BOX THAT SEEMED LIKELY. ALSO, ONLY THE OTHER VEHICLE WAS TOWED.

9/19/2016

WE BOUGHT A USED VEHICLE FROM ACADIANA MAZDA, LAFAYETTE LA. ABOUT A WEEK FROM HAVING IT THE EMERGENCY BRAKE LIGHT COMES ON. WE BRING IT IN, THEY SAY THEY CAN'T FIND ANYTHING WRONG SO WE TAKE IT BACK. THE NEXT WEEK, THE SALESMAN GIVES US A CALL AND SAYS THAT THEY NEED TO REPLACE THE WINDSHIELD, AFTER ASKING FOR A SALES TICKET FOR SEVERAL DAYS, THEY GIVE US A SALES TICKET FROM THE WEEK BEFORE THAT SAYS THAT THEY THINK THE VEHICLE HAS A WATER LEAK. (SERVICE TICKET IS ENCLOSED) I COME HOME THAT NIGHT BEFORE BRINGING IT IN AND I FIND RUST DRIPPING FROM THE EMERGENCY BRAKE, STANDING WATER UNDER MY FLOORING, RUST / CORROSION ALL OVER THE BOTTOM PARTS OF THE CAR. WHAT IS SUSPECTED BY THE CAR DEALERSHIP IS THAT THE WINDSHIELD WASN'T SEALED RIGHT AND WHEN IT WOULD RAIN IT WOULD COME IN FROM THE WINDSHIELD AND DRIP DOWN THROUGH THE EMERGENCY BRAKE. WE FIGURED THERE WERE 37 DAYS OF RAIN SINCE THEY HAD IT AND ALL OF THAT RAIN WAS GOING INTO THE VEHICLE. I WAS NOT INFORMED OF THIS PRIOR TO BUYING THE CAR. I TRIED TO RETURN IT BUT THEY REFUSED AND WANTED TO FIX IT. THAT WAS JUST SEALING THE WINDSHIELD, THE BRAKE SENSOR AND REPLACING THE FLOORING. I DID NOT FEEL THAT WAS GOOD ENOUGH. TO AVOID A LEGAL BATTLE AND CONCERNED FOR MY FAMILY'S SAFETY, I TRADED IT IN. I BELIEVE THERE MAY BE SOME ELECTRICAL ISSUES, AND OTHER CONCERNS WITH THE CAR THAT THEY WILL NOT FIX SO I AM REPORTING THIS FOR SOMEONE ELSE'S SAFETY. IT MAY ALSO HAVE BEEN FLOODED BUT THAT WASN'T DISCLOSED WHEN THE FIRST OWNER TRADED IT IN BUT THAT IS JUST SPECULATION. PLEASE INVESTIGATE.

2/24/2017

I ATTEMPTED TO BUCKLE THE DRIVER'S SIDE SEATBELT AND IT FAILED. IT APPEARS THAT THE SIDE ANCHORED TO THE CAR CAME APART AND THE BELT SEPARATED. THIS LEFT ONLY THE SHOULDER PORTION FUNCTIONAL WITHOUT THE USE OF THE LAP PORTION OF THE BELT. THE CAR WAS STATIONARY AND IN PARK.

6/12/2017

DRIVERS SIDE CAPTAINS SEAT BELT IS STUCK AND DOES NOT HOLD LATCH IT JUST POPS OUT OF SEAT BELT.

10/28/2018

DURING A SCHEDULED MAINTENANCE AT MY DEALERSHIP, LOCATED IN CARROLLTON, OHIO THE REPAIR TECHNICIAN DISCOVERED THAT ALL FOUR GOODYEAR FORTURA HL SIZE 255/65R18 TIRES THAT WERE ORIGINAL ON MY VEHICLE, WERE CRACKING ON THE SIDEWALL NEAR THE TIRES BEAD. I LEARNED THAT THIS PARTICULAR TIRE, THE SAME MAKE, MODEL, SIZE, AND DEFECT, WAS ON A RECALL FROM GOODYEAR. MY VEHICLE, A 2016 CHEVY TRAVERSE LT AWD WAS TAKEN TO THE LOCAL GOODYEAR DEALER. THE DOT NUMBER ON MY TIRES IS 4BXMAROR OR DR. THE DEALER DETERMINED THAT MY TIRES WERE MANUFACTURED AFTER THE GOODYEAR RECALL HAD EXPIRED. SO THE ISSUE HERE IS THAT THE GOODYEAR TIRES ON MY CAR ARE HAVING THE SAME DEFECTS AS THE EXPIRED RECALL TIRES HAD. TO ME THAT MEANS THERE ARE MANY GOODYEAR TIRES THAT ARE DEFECTIVE DRIVING THE ROADS. THIS PRESENTS A SERIOUS SAFETY ISSUE DUE TO THESE DEFECTIVE TIRES BLOWING OUT AT OR NEAR THE CRACKING SIDEWALLS. THE MILES ON MY CAR WHEN THE DEFECT WAS DISCOVERED WAS 28,266. I ENDED UP PURCHASING A SET OF COOPER TIRES AND WAS CHARGED A PRO-RATED COST OF $362.95. IF I PURCHASED THE SAME GOODYEAR FORTERA HL TIRE, I WOULD HAVE PAID A PRO-RATED COST OF $608.00.I FELT AND STILL FEEL THAT GOODYEAR OWES ME A NEW SET OF TIRES AT NO COST DUE TO HAVING THE SAME DEFECTIVE TIRES AS THE EXPIRED RECALL TIRES. I WROTE A LETTER TO THE GOODYEAR TIRE & RUBBER COMPANY CEO, WHO PASSED IT OFF TO THEIR CUSTOMER SERVICE OFFICE WHO OFFERED NO REMEDY OTHER THAN THE PRO-RATED COST. IN CLOSING, THE MAIN ISSUE HERE IS THAT THERE ARE CURRENTLY DEFECTIVE GOODYEAR FORTERA HL TIRES SIZE 255/65R18, THAT ARE BEING DRIVEN ON OUR ROADWAYS BY UNSUSPECTING CONSUMERS. THERE NEEDS TO BE AN IMMEDIATE TOTAL RECALL ON THESE TIRES TO PREVENT POTENTIAL LOSS OF LIFE.

3/13/2018

THE VEHICLE IS LESS THEN 2 YEARS OLD WITH 31748 MILES. ALL 4 GOODYEAR FORTERA HL TIRES WERE SHOWING VISIBLE CRACKING AND DRY ROTTING IN BETWEEN THE TREATS & ON SIDEWALLS.THERE WAS A RECALL ON THESE TIRES IN 2015 BUT WE WERE TOLD OUR TIRES DON'T QUALIFY FOR REPLACEMENT. WE HAD THE TIRES REPLACED WITH AN OUT OF POCKET EXPENSE OF $411. GM REFUSED TO HELP US IN ANYWAY ALTHOUGH THIS IS CONSIDERED A SAFETY ISSUE BECAUSE THE SIDEWALL COULD BLOW OUT. I AM AWARE OF OTHERS THAT HAVE HAD THE SAME ISSUE AND WE'RE ALSO REFUSED HELP BY GM.

5/18/2018

TL* THE CONTACT OWNED A 2016 CHEVROLET TRAVERSE. WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER MOTORIST. AS A RESULT, THE FRONT AND THIRD ROW SEATS BECAME DETACHED. THE CONTACT WAS NOT SURE WHETHER OR NOT THE AIR BAGS DEPLOYED OR IF A POLICE REPORT WAS FILED. ALL FIVE OCCUPANTS WERE INJURED AND REQUIRED MEDICAL ATTENTION. THE PASSENGER IN THE THIRD ROW SEAT WAS INJURED SEVERELY WITH CERVICAL AND RIB FRACTURES AND BRAIN HEMORRHAGING. THE VEHICLE WAS TOWED FROM THE SCENE AND LATER DEEMED DESTROYED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN. ...UPDATED 08/01/16 *BF UPDATED 06/18/18*JB

6/24/2016

CPSC: 2016 CHEVY TRAVERSE : CONSUMER STATED DURING THE CAR ACCIDENT THE SEAT NELT AND SEAT BACK BROKE. *SS

11/14/2016

TL* THE CONTACT OWNS A 2016 CHEVROLET TRAVERSE EQUIPPED WITH GOODYEAR FORTERA HL TIRES, SIZE: P255/65R18 109S. WHILE THE VEHICLE WAS AT HOWIES TIRE & ALIGNMENT (13540 NW 7TH AVE, MIAMI, FL), THE CONTACT WAS INFORMED THAT ALL THE TIRES WERE DRY ROTTED AND THERE WAS TREAD SEPARATION. THE TIRES NEEDED TO BE REPLACED IMMEDIATELY. TROPICAL CHEVROLET (8880 BISCAYNE BLVD, MIAMI SHORES, FL) WAS CONTACTED, BUT THEIR LOCATION DID NOT HANDLE TIRE RELATED FAILURES. THE MANUFACTURER STATED THAT DUE TO THE DOT NUMBER NOT FALLING WITHIN THE RANGE, THE TIRES WERE NOT AFFECTED BY NHTSA CAMPAIGN NUMBER: 15T002000 (TIRES). THE VEHICLE AND TIRE FAILURE MILEAGE WAS APPROXIMATELY 32,070.

2/8/2018

DURING A SCHEDULED MAINTENANCE AT MY DEALERSHIP, LOCATED IN CARROLLTON, OHIO THE REPAIR TECHNICIAN DISCOVERED THAT ALL FOUR GOODYEAR FORTURA HL SIZE 255/65R18 TIRES THAT WERE ORIGINAL ON MY VEHICLE, WERE CRACKING ON THE SIDEWALL NEAR THE TIRES BEAD. I LEARNED THAT THIS PARTICULAR TIRE, THE SAME MAKE, MODEL, SIZE, AND DEFECT, WAS ON A RECALL FROM GOODYEAR. MY VEHICLE, A 2016 CHEVY TRAVERSE LT AWD WAS TAKEN TO THE LOCAL GOODYEAR DEALER. THE DOT NUMBER ON MY TIRES IS 4BXMAROR OR DR. THE DEALER DETERMINED THAT MY TIRES WERE MANUFACTURED AFTER THE GOODYEAR RECALL HAD EXPIRED. SO THE ISSUE HERE IS THAT THE GOODYEAR TIRES ON MY CAR ARE HAVING THE SAME DEFECTS AS THE EXPIRED RECALL TIRES HAD. TO ME THAT MEANS THERE ARE MANY GOODYEAR TIRES THAT ARE DEFECTIVE DRIVING THE ROADS. THIS PRESENTS A SERIOUS SAFETY ISSUE DUE TO THESE DEFECTIVE TIRES BLOWING OUT AT OR NEAR THE CRACKING SIDEWALLS. THE MILES ON MY CAR WHEN THE DEFECT WAS DISCOVERED WAS 28,266. I ENDED UP PURCHASING A SET OF COOPER TIRES AND WAS CHARGED A PRO-RATED COST OF $362.95. IF I PURCHASED THE SAME GOODYEAR FORTERA HL TIRE, I WOULD HAVE PAID A PRO-RATED COST OF $608.00.I FELT AND STILL FEEL THAT GOODYEAR OWES ME A NEW SET OF TIRES AT NO COST DUE TO HAVING THE SAME DEFECTIVE TIRES AS THE EXPIRED RECALL TIRES. I WROTE A LETTER TO THE GOODYEAR TIRE & RUBBER COMPANY CEO, WHO PASSED IT OFF TO THEIR CUSTOMER SERVICE OFFICE WHO OFFERED NO REMEDY OTHER THAN THE PRO-RATED COST. IN CLOSING, THE MAIN ISSUE HERE IS THAT THERE ARE CURRENTLY DEFECTIVE GOODYEAR FORTERA HL TIRES SIZE 255/65R18, THAT ARE BEING DRIVEN ON OUR ROADWAYS BY UNSUSPECTING CONSUMERS. THERE NEEDS TO BE AN IMMEDIATE TOTAL RECALL ON THESE TIRES TO PREVENT POTENTIAL LOSS OF LIFE.

3/13/2018

MY CAR, ON FOUR SEPARATE OCCASIONS, WHILE I'M EITHER DRIVING ON THE FREEWAY, OR LONG STRETCHES OF ROADS, HAS MALFUNCTIONED, STARTING WITH THE SERVICE STABILITRAK INDICATOR COMING ON, THEN TRACTION CONTROL OFF FUNCTION FLASHING, THEN THE ENGINE REDUCING SPEED UNTIL YOU'RE ABLE TO PULL OVER AND EVENTUALLY STOP BEFORE THE CAR CUTS OFF. I HAVE TAKEN IT TO THE DEALER TWICE IN AN EFFORT FOR THEM TO TELL ME WHAT'S WRONG, AND EACH TIME, THEY EITHER DIDN'T KNOW, OR WERE UNSURE. THE LAST TIME I TOOK IT, AFTER BEING INSTRUCTED TO MAKE SURE THE CHECK ENGINE LIGHT WAS ON, THEY STILL WERE UNABLE TO TELL ME PRECISELY WHAT WAS WRONG, AND THAT THEY CHANGED A RELAY, AND IF THAT WASN'T THE PROBLEM, THE WHOLE FUSE BOX NEEDED TO BE REPLACED. I HAVE CALLED GM IN RESPONSE TO THIS, ASKING HOW ON EARTH WOULD A FUSE BOX NEED TO BE REPLACED ON A VEHICLE THAT'S ONLY THREE YEARS OLD WITH LESS THAN 100,000 MILES, BUT OF COURSE THEIR CUSTOMER SERVICE DEPARTMENT WASN'T HELPFUL IN THAT REGARD. WHEN I FINALLY SPOKE TO THE DEALERSHIP AGAIN, THEY LET ME KNOW THAT THE PART WAS ON NATIONAL BACKORDER. THAT INDICATES TO ME THAT THEIR IS A NATIONAL PROBLEM WITH EITHER THE CAR OR THE PART. I CALLED GM AGAIN BUT WAS TOLD THAT IT IS NORMAL FOR A PART TO BE ON A NATIONAL BACKORDER. I'M NOT BUYING IT, AND I BELIEVE THERE ARE MANY OWNERS WITH THE SAME PROBLEM, AND THEY WON'T WANT TO OWN THEIR PROBLEM, AND LEAVE THE VEHICLE OWNERS ON THE LINE TO PAY FOR REPAIRS FOR SOMETHING THAT'S CLEARLY DEFECTIVE. PLEASE HOLD THEM ACCOUNTABLE!

2/11/2019

EVERY 3 TO 6 MONTHS EITHER LEFT OR RIGHT LOW BEAM HEADLIGHTS (SILVERSTAR H11) ARE GOING OUT. THE AFFECTED SOCKET IS EXTREMELY HOT. EITHER THERE IS A PROBLEM WITH THE QUALITY OF THE HEADLIGHTS OR THEIR IS AN ELECTRICAL ISSUE WITH THE SOCKET THAT KEEPS BURNING THESE BULBS OUT PREMATURELY.

5/7/2021

When sitting in a parking lot when the car was running, many different service now lights flashed across the dashboard. The lights on the side mirrors were on and still on. We turned off the car and the heater engine was still running even without the key in the ignition. When we tried to restart the car, it did absolutely nothing. Would not turn over or even click. It was worked on in the parking lot for 3 hours to get it to start. We had to disconnected a cord on the side of the dash and door locks, all wheel drive, driver side windows and the rear door would not work. A day later we plugged the cord back in and all the components worked except the lights on side mirrors were still on. After taking it to a dealer they confirmed that they had serviced other Chevrolet Traverse's that had the same problems. If this would have happened in traffic it could have caused an accident. No warning lamps, messages or other problems prior to this incident.

4/22/2022

Blind spot side detection modules failed due to water intrusion / corrosion (known design defect). As a result, the computer system shorted out, which caused the computer to go into a type of fault mode. While we driving down the road, the blinkers stopped working, the gauges (including speedometer) stopped working, the screens turned off, and the airbag and tire pressure warning lights activated. This is a known issue, according to the dealer repair department. A basic Google search indicates that many people are having this problem. This is a big safety issue because all of these things happened spontaneously while we were driving the vehicle. Repairing the faulty blind spot side detection modules fixes the problem--a $1,900 repair bill. GM should be made to recall these vehicles. GM should be made to reimburse customers for these repairs.

2/9/2023

TL* THE CONTACT OWNS A 2016 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE WAS JERKING AND DECELERATED INDEPENDENTLY BEFORE STALLING. THE VEHICLE WAS ABLE TO RESTART BUT THE FAILURE RECURRED. IN ADDITION, THE CONTACT MENTIONED THAT THE FUEL GAUGE IN THE INSTRUMENT PANEL FAILED TO INDICATE THE ACCURATE FUEL LEVEL. THE CONTACT FURTHER STATED THAT VARIOUS WARNING LIGHTS ILLUMINATED. THE VEHICLE TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION SYSTEM AND ENGINE HAD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 800.

3/29/2016

MY SIDE DETECTION MODULES WENT. THE DEALERSHIP COULD NOT GET ME IN FOR 3 WEEKS. 3 WEEKS LATER I HAVE NO ELECTRICAL POWER INCLUDING SPORADIC HEADLIGHTS, AND BLINKERS. I HAVE NO AIR BAGS. THE PARTS WERE ON BACK ORDER. NOW ITS BEEN 6 WEEKS NOW. I DECIDE TO CALL CHEVROLET CUSTOMER CARE. I WAS TOLD SINCE I AM OUT OF WARRANTY THEY CAN DO NOTHING FOR ME. THAT I SHOULD GO RENT A CAR OUT OF MY OWN POCKET TILL THE PARTS COME IN SOMEDAY. THEY DO NOT CARE IF I AM SAFE SINCE I HAVE NO WARRANTY?!?!?! THIS SIDE DETECTION MODULE IS A DANGER AND A SAFETY ISSUE AND SHOULD BE RECALLED AND CHEVROLET SHOULD BE OFFERING EVERYONE INVOLVED A RENT A CAR TILL THEY CAN FIX THE ISSUE. ITS A GREAT FEELING TO KNOW CHEVROLET DOESN'T CARE AT ALL ABOUT YOUR SAFETY!!!

3/16/2018

TL* THE CONTACT OWNS A 2016 CHEVROLET TRAVERSE. WHILE DRIVING BETWEEN 35-60 MPH, THE "TRACTION CONTROL OFF" AND "ENGINE POWER REDUCED" WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO WEBB CHEVROLET PLAINFIELD (LOCATED AT 16140 S LINCOLN HWY, PLAINFIELD, IL 60586, (815) 556-2668) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT UNLESS THE CHECK ENGINE INDICATOR ILLUMINATED IN THEIR PRESENCE, THEY WOULD BE UNABLE TO PROVIDE A PROPER PROGNOSIS FOR THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: [XXX]. THE APPROXIMATE FAILURE MILEAGE WAS 64,865. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*JB

4/2/2018

TL* THE CONTACT OWNS A 2016 CHEVROLET TRAVERSE. WHILE DRIVING 70 MPH, THE VEHICLE HESITATED AND STALLED. IN ADDITION, THE ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS RESTARTED ON THE SECOND ATTEMPT. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE, BUT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO LUCAS CHEVROLET (101 S JAMES CAMPBELL BLVD, COLUMBIA, TN 38401, (931) 398-5092) WHERE IT WAS DIAGNOSED THAT VAPORS BUILT UP IN THE FUEL FEED LINE AND THE FUEL PUMP NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 37,188.

7/23/2018

TL* THE CONTACT OWNS A 2016 CHEVROLET TRAVERSE EQUIPPED WITH GOODYEAR FORTERA HL TIRES, SIZE: P255/65R18 (NA). THE CONTACT NOTICED THAT THE TIRE TREAD WAS CRACKING ON ALL FOUR TIRES. THE CONTACT SPOKE WITH THE TIRE MANUFACTURER AND RECEIVED A CASE NUMBER, BUT THEY HAD NOT CALLED BACK. JIM BARNARD CHEVROLET (7101 W BUFFALO RD, CHURCHVILLE, NY 14428, (585) 494-8151) WAS CONTACTED AND INFORMED THE CONTACT TO GO TO THE TIRE DEALER. THE VEHICLE FAILURE MILEAGE WAS 15,000. THE TIRE FAILURE MILEAGE WAS 15,000. *TR *TT*JB THE CONSUMER STATED THE FORTERA TIRES WERE RECALLED, BUT THE CONSUMER WAS NOT INCLUDED IN THE RECALL. *TR

8/14/2019

MAKING LOUD SOUNDS WHEN TURNING WHEEL AND IN MOTION I'VE ONLY HAD THIS CAR FOR 4 MONTHS BOUGHT OF DEALERSHIP AND IT HAS MORE THAN 3 ISSUES RELATED TO THE POWER STEER

3/3/2021

BATTERY KEEPS DYING INSTALLED NEW BATTERY SAME THING CHEVY FOURM SAYS CABLE FROM BATTER TO ENGINE DEFECTIVE CAME OUT VEHIE BEEN STATIONARY TO START DEAD SAME THING AGAIN HAD TO HAVE CHEVY SERVICE JUMP START US FIRST TIME AN ENGINE HAS LOUD TICKING AND SLUGGISH AT LOW HEAT VEHICLE WAS PURCHASED CERTIFIED PRE OWNED HAVE PUT 3500 MIKE'S IN IT SINCE PURCHASE.

4/1/2021

The contact owns a 2016 Chevrolet Traverse. The contact stated that after retrieving the vehicle from the local dealer after a routine oil change, the contact became aware that the driver’s side front door had to remain opened for the driver’s side rear door to be opened. Additionally, the contact stated that there was a piece near the driver's side door plastic trim that was sticking out and would scratch the plastic trim near the driver's side rear door. The vehicle was taken back to the local dealer and the plastic trim along the driver’s side door was replaced; however, the failure persisted. The manufacturer was not made aware of the failure. The failure mileage was 80,000.

9/28/2022

The contact owns a 2016 Chevrolet Traverse. The contact stated that while driving at approximately 60 MPH, the moonroof had fractured entirely without impact. The moonroof had not completely shattered as of yet but was at risk of doing so due to the extensive cracks. The contact took the vehicle to the dealer who stated that the moonroof glass needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 81,000.

10/10/2023