2016 Chevrolet Suburban Owner Complaints

TL* THE CONTACT OWNS A 2016 CHEVROLET SUBURBAN. WHILE DRIVING 30 MPH, THE VEHICLE FAILED TO ACCELERATE. ALSO, THE BRAKES FAILED TO RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE STALLED. THE FAILURE RECURRED TWO MORE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 14,000.

3/13/2017

THE DISPLAY MODULE WAS REPLACED. THEN THE HEAT WOULDN'T WORK SO THE ENTIRE DISPLAY SCREEN WAS REPLACED. THERE IS A GRINDING / VIBRATION THAT HAS NOT BEEN DIAGNOSED. FEELS LIKE IT SLIPS. IT ALSO GOT STUCK IN AN ACCELERATION AND THE BRAKES WOULDN'T WORK.

4/4/2017

SINCE PURCHASE, OUR VEHICLE HAS BEEN TOWED INTO THE DEALERSHIP BECAUSE IT WOULD NOT TURN OFF AND WE HAD TO DISCONNECT THE BATTERY. THE VEHICLE DID THAT 2 MORE TIMES AFTER BEING TOWED IN. IT HAS HAD NEW MOTOR MOUNTS, NEW ROTARS, AND HAS BEEN IN A GM SERVICE CENTER 16 TIMES. THE MOST RECENT INCIDENT WAS WHEN THE VEHICLE DIED ON A HIGHWAY WITH 2 CHILDREN IN THE CAR. PLEASE SEE ATTACHED WORK HISTORY FOR THE VEHICLE

9/13/2017

EXCESS PLAY AT DIFFERENTIAL CAUSING CLUNKING NOISE WHEN SHIFTING INTO GEAR, WHEN GIVING GAS AFTER LETTING GO OF GAS PEDAL AT CRUISING , AND WHEN SLOWING DOWN WITHOUT BREAKING.

9/29/2017

WHEN DRIVING MY NEW 2016 CHEVROLET SUBURBAN, I AM EXPERIENCING A BOOMING/ TUNNELING NOISE BETWEEN THE SPEEDS OF 45 MPH AND 60 MPH AND EXPERIENCING PRESSURE IN MY EARS FROM SOME SORT OF PRESSURE CREATED IN THE VEHICLES CABIN. THE PRESSURE IS VERY UNCOMFORTABLE. DEALER DOES CAN NOT GET DIRECTION FROM GM ON HOW TO ADDRESS THE ISSUE.

1/27/2016

I OWN A 2016 CHEVY SUBURBAN LTZ PURCHASED FEB 29, 2016. IT IS NOW AT THE DEALER AND FOR A SECOND TIME DEALING WITH A VIBRATION ISSUE STARTING AT APPROXIMATELY 43 MPH AND CONTINUING TO WORSEN AS SPEED INCREASES. THE TIRES HAVE BEEN ROAD FORCED BALANCE BUT VIBRATION IS STILL PRESENT. THIS IS THE SECOND SUBURBAN WITH ISSUES, THE 2015 I HAD WAS SO PROBLEMATIC THAT GM DID TRADE ASSISTANCE TO GET ME OUT OF IT, BUT IT STILL COST ME MONEY. THE CURRENT 2016 SUBURBAN AS ONLY 1600 MILES ON IT AND VIBRATION ISSUES BEGAN AT APPROXIMATELY 900 MILES. I CANNOT DESCRIBE THE INCONVENIENCE AND FRUSTRATION I AM EXPERIENCING FOR A VEHICLE COSTING MORE THAN $70,000. GM KNOWS THERE IS A PROBLEM AND THEIR LACK OF FIXING IT OR ADDRESSING IT IS NOTHING SHORT OF CRIMINAL THEFT. THEY TAKE PEOPLE'S MONEY KNOWING THEIR VEHICLES ARE SUB-STANDARD THEN RELEGATE ME TO A PATHETIC LOANER VEHICLE, TELL ME IT IS "NORMAL" AND IN THE END TOSS A LITTLE MONEY FOR "TRADE ASSISTANCE" RESULTING IN ANOTHER PROBLEMATIC ISSUE. I BEG AND IMPLORE YOU AS THE FEDERAL REGULATORY AGENCY TO MAKE GM ACCOUNTABLE IMMEDIATELY. EITHER FORCE THEM TO IMMEDIATELY FIX THESE VEHICLES, FORCE THEM TO BUY THEM BACK AT FULL PURCHASE PRICES AND STOP THEM FROM SELLING THEM IMMEDIATELY. FRANKLY, THIS ISSUE IS THE SAME AS VW WITH TDI ENGINES EXCEPT THAT GM IS NOT COVERING IT UP AND FEDS ARE NOT FORCING THE HAND. HELP PROTECT THE MONEY AND LIVES OF US CITIZENS. THERE HAVE BEEN NUMEROUS COMPLAINTS!

5/23/2016

WHILE DRIVING VEHICLE GOES INTO "ENGINE POWER IS REDUCED MODE" PREVENTING ANY ACCELARATION. ONCE YOU TAP THE BRAKES - THAT IS YOUR NEW MAXIMUM SPEED. IF GOING UP AN INCLINE AND YOU SLOW DOWN - NEW MAXIMUM SPEED. THE VEHICLE WILL NOT ACCELERATE. TO MAKE A LEFT TURN - THE VEHICLE HAS TO BE RESTARTED BEFORE THERE IS ANY SORT OF POWER/ACCELERATION TO CROSS THE ROAD. A VERY DANGEROUS SITUATION ESPECIALLY IF YOU CANNOT EASILY PULL TO THE RIGHT SIDE OF THE ROAD OUT OF HARMS WAY. THIS HAS HAPPENED 3 TIMES WITH A BRAND NEW 2016 CHEVY SUBURBAN. RESULTING IN A CLOSE CALL TO AN ACCIDENT. WHEN GETTING TOWED THE VEHICLE DIDN'T HAVE ENOUGH POWER TO DRIVE UP THE TOW TRUCK BED AND HAD TO BE WINCHED UP.

10/7/2016

TL* THE CONTACT OWNS A 2016 CHEVROLET SUBURBAN. WHILE DRIVING 30 MPH, THE VEHICLE FAILED TO ACCELERATE. ALSO, THE BRAKES FAILED TO RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE STALLED. THE FAILURE RECURRED TWO MORE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 14,000.

3/13/2017

THE DISPLAY MODULE WAS REPLACED. THEN THE HEAT WOULDN'T WORK SO THE ENTIRE DISPLAY SCREEN WAS REPLACED. THERE IS A GRINDING / VIBRATION THAT HAS NOT BEEN DIAGNOSED. FEELS LIKE IT SLIPS. IT ALSO GOT STUCK IN AN ACCELERATION AND THE BRAKES WOULDN'T WORK.

4/4/2017

I HAVE EXPERIENCED MY RADIO AND STEERING CONTROLS FAIL TO RESPOND TO TOUCH, DISCONNECT FROM PHONE CALLS, MY CRUISE CONTROL HAS STOPPED WORKING ON SEVERAL OCCASIONS AND IS NOW INTERMITTENT. THE VEHICLE'S LANE DEPARTURE ASSIST IS INTERMITTENT AS WELL.

6/8/2017

I CONSTANTLY HAVE TO TURN THE STEERING WHEEL (ADJUSTING) FROM SIDE TO SIDE IN ORDER TO MAINTAIN A STRAIGHT DIRECTION, EVEN WHEN THE ROAD IS STRAIGHT. IT IS ESPECIALLY NECESSARY WHEN DRIVING ON HIGHWAYS. THE ONLY TIME I DON'T HAVE TO CONSTANTLY CORRECT THE STEERING IS WHEN THERE IS A CONSTANT SIDE WIND FROM ONE SIDE. IT IS AS IF I'M DRIVING A HIGH MILEAGE VEHICLE WITH WORN STEERING COMPONENTS. THE ISSUE HAS PERSISTED FROM DAY ONE WHEN THE VEHICLE WAS BOUGHT NEW. THIS IS MY FOURTH SUBURBAN, AND THE FIRST TIME I HAVE THIS ISSUE. I HAVE BEEN INFORMED THAT THE FIRST THREE SUBURBAN'S HAD HYDRAULIC P/S; AND THAT THIS SUBURBAN HAS ELECTRONIC P/S. I HAVE COMPLAINED TO THE DEALERSHIP MULTIPLE TIMES, AND BEEN TOLD THERE IS NOTHING THEY CAN DO ABOUT IT. I HAVE ALSO REPORTED IT TO GM UNDER CASE NUMBER 8-3065886402.

7/4/2017

WHILE DRIVING MY VEHICLE WITH MY CHILDREN INSIDE I HAPPEN TO EXPERIENCE PROBABLY THE WORST EXPERIENCE WHILE DRIVING. I GOT A ERROR MESSAGE ON MY SCREEN "POWER STEERING DRIVE WITH CARE" AT 50 MPH. I ALMOST CAUSED AN ACCIDENT WITH THIS. THIS IS A HUGE SAFETY CONCERN. PROBLEM STARTED AT 37,500 MILES. I HAVE BEEN READING COMPLAINTS AND RECALLS AND THEY ALL STATE 2015S AND BELOW WITH THIS PROBLEM. THIS ISSUE IS ACROSS ALL VEHICLES IN THE CHEVY LINEUP. FOUND A VIDEO ON YOUTUBE TO SEE IF IT WERE A SIMPLE FIX AND IT DID "FIX" TEMPORARILY". PROBLEM CAME BACK EVEN WORSE. TOOK VEHICLE TO DEALER AND I AM OUT OF WARRANTY AND THEY WANT $2500 FOR THE PART (ELEC. POWER STEERING PUMP & INSTALLATION). THERE ARE NO ERROR CODES DTC SHOWING WHEN PLUGGED TO OBD PORT. LOOKING FOR A RESOLUTION FROM THE MANUFACTURER AS THIS IS A HUGE CONCERN AND FOR MY FAMILY.

12/29/2018

I OWN A 2016 CHEVY SUBURBAN LTZ PURCHASED FEB 29, 2016. IT IS NOW AT THE DEALER AND FOR A SECOND TIME DEALING WITH A VIBRATION ISSUE STARTING AT APPROXIMATELY 43 MPH AND CONTINUING TO WORSEN AS SPEED INCREASES. THE TIRES HAVE BEEN ROAD FORCED BALANCE BUT VIBRATION IS STILL PRESENT. THIS IS THE SECOND SUBURBAN WITH ISSUES, THE 2015 I HAD WAS SO PROBLEMATIC THAT GM DID TRADE ASSISTANCE TO GET ME OUT OF IT, BUT IT STILL COST ME MONEY. THE CURRENT 2016 SUBURBAN AS ONLY 1600 MILES ON IT AND VIBRATION ISSUES BEGAN AT APPROXIMATELY 900 MILES. I CANNOT DESCRIBE THE INCONVENIENCE AND FRUSTRATION I AM EXPERIENCING FOR A VEHICLE COSTING MORE THAN $70,000. GM KNOWS THERE IS A PROBLEM AND THEIR LACK OF FIXING IT OR ADDRESSING IT IS NOTHING SHORT OF CRIMINAL THEFT. THEY TAKE PEOPLE'S MONEY KNOWING THEIR VEHICLES ARE SUB-STANDARD THEN RELEGATE ME TO A PATHETIC LOANER VEHICLE, TELL ME IT IS "NORMAL" AND IN THE END TOSS A LITTLE MONEY FOR "TRADE ASSISTANCE" RESULTING IN ANOTHER PROBLEMATIC ISSUE. I BEG AND IMPLORE YOU AS THE FEDERAL REGULATORY AGENCY TO MAKE GM ACCOUNTABLE IMMEDIATELY. EITHER FORCE THEM TO IMMEDIATELY FIX THESE VEHICLES, FORCE THEM TO BUY THEM BACK AT FULL PURCHASE PRICES AND STOP THEM FROM SELLING THEM IMMEDIATELY. FRANKLY, THIS ISSUE IS THE SAME AS VW WITH TDI ENGINES EXCEPT THAT GM IS NOT COVERING IT UP AND FEDS ARE NOT FORCING THE HAND. HELP PROTECT THE MONEY AND LIVES OF US CITIZENS. THERE HAVE BEEN NUMEROUS COMPLAINTS!

5/23/2016

I JUST PURCHASED THIS VEHICLE A MONTH AGO AND ALREADY RECEIVED A RECALL FOR THE SOFTWARE AIRBAG ISSUE. I TRADED MY 2010 CHEVY SUBURBAN FOR THIS NEW ONE AND HAVE NOTICED THAT THE MOMENT I GET ONTO THE FREEWAY AND START TO ACCELERATE THE CAR STARTS TO VIBRATE SO BAD THAT ANYTHING IN THE MIDDLE CONSOLE STARTS TO RATTLE AND THE CONSOLE WILL SPILL ANY DRINKS SITTING THERE IN THE CUPHOLDERS. I HAVE OWNED CHEVY VEHICLES ALL MY LIFE AND AM VERY ANNOYED THAT THIS IS HAPPENING. SOMETHING IS SERIOUSLY WRONG. I ALSO JUST NOTICED THAT THERE IS A RECALL FOR THE SUSPENSION RECALL 42190 AND PARTS ARE NOT AVAILABLE AT THIS TIME I JUST BOUGHT THIS VEHICLE IN SEPT 2016 AND IT ONLY HAS 800 MILES ON IT AND NOTICES WENT OUT MAY-JUNE 2016 AND I WAS NOT MADE AWARE WHEN I PURCHASED THIS VEHICLE. I WILL ALSO TALK TO THE DEALERSHIP ACCORDING TO THIS RECALL THE VEHICLE SHOULD NOT BE DRIVEN UNTIL ITS FIXED. WHO WAS GOING TO TELL ME THIS HAD I NOT LOOKED IT UP AND NOT DRIVING IT IS IMPOSSIBLE ITS OUR ONLY VEHICLE AND WERE A FAMILY OF 7. FOUR OF THOSE ARE MY BABIES. I ALSO WILL BE TAKING IT IN DUE TO THE RECALL 16007. THE VIBRATION OF THE VEHICLE WILL ALSO BE DISCUSSED AS WELL.

11/8/2016

2016 CHEVROLET SUBURBAN THE ROOF IS COMING LOSE FORM THE ROOF BOWS. THERE IS A BAD VIBRATION THROUGHOUT THE WHOLE VEHICLE CAUSING IT TO WONDER THE ROAD. THERE IS A WIND BUFFERING NOISE IN THE VEHICLE THAT IS CAUSING ME SEVERE HEADACHES AND EARS TO POP. IT IS ALSO AFFECTING MY CHILDREN AS THEY CRY MORE THAN NORMAL WHEN WE GO FOR RIDES IN THIS VEHICLE. THE WIND BUFFERING NOISE IS AFFECTING MY HEALTH AND WELL BEING. THE REAR END IS MAKING NOISE IN MY VEHICLE. MY DASH IS RATTLING EXTREMELY BAD AND A PIECE FELL OUT OF THE BOTTOM OF THE DASH AND HIT MY 2 YEAR OLD DAUGHTER ON THE HEAD AS SHE WAS LAYING IN THE FLOORBOARD WHILE PARKED AT A SOFTBALL PRACTICE. THE PIECE THAT FELL OUT AND HIT HER ON THE HEAD DID NOT EVEN BELONG IN THE DASH TO BEGIN WITH. THE VEHICLE FEELS LIKE ALL FOUR TIRES ARE OUT OF BALANCE. THE DOOR PANELING IS COMING LOOSE FROM THE DOOR AND THE DOOR MAKES A SQUEAKING AND POPPING NOISE WHEN IT OPENS AND CLOSES. ALL OF THESE PROBLEMS ARE WELL KNOWN PROBLEMS AND GM IS DOING NOTHING TO REPAIR THE ISSUES THAT IS WORKING. ALSO, THE RUNNING BOARDS (POWER DEPLOYABLE) RATTLE REAL BAD FROM THE LIGHT THAT IS IN THE BOTTOM OF THEM. OH, THIS DOES NOT INCLUDE THE ELECTRICAL ISSUES THIS VEHICLE IS HAVING. THE BACK LIFT GATES SOUNDS LIKE IT IS ABOUT TO CAVE THE VEHICLE IN WHEN IT SHUTS. IT SHAKES THE WHOLE VEHICLE AND IT SHOULD NOT DO THAT.

3/17/2016

CAR SHAKES AT SPEEDS OVER 65MPH WITH NO SOLUTION FROM DEALER OR CHEVROLET AFTER MULTIPLE TRIPS TO DEALER FOR A PERMANENT REPAIR. OR RESPONSE FROM CHEVROLET CUSTOMER SERVICE

7/26/2017

I OWN A 2016 CHEVY SUBURBAN LTZ PURCHASED FEB 29, 2016. IT IS NOW AT THE DEALER AND FOR A SECOND TIME DEALING WITH A VIBRATION ISSUE STARTING AT APPROXIMATELY 43 MPH AND CONTINUING TO WORSEN AS SPEED INCREASES. THE TIRES HAVE BEEN ROAD FORCED BALANCE BUT VIBRATION IS STILL PRESENT. THIS IS THE SECOND SUBURBAN WITH ISSUES, THE 2015 I HAD WAS SO PROBLEMATIC THAT GM DID TRADE ASSISTANCE TO GET ME OUT OF IT, BUT IT STILL COST ME MONEY. THE CURRENT 2016 SUBURBAN AS ONLY 1600 MILES ON IT AND VIBRATION ISSUES BEGAN AT APPROXIMATELY 900 MILES. I CANNOT DESCRIBE THE INCONVENIENCE AND FRUSTRATION I AM EXPERIENCING FOR A VEHICLE COSTING MORE THAN $70,000. GM KNOWS THERE IS A PROBLEM AND THEIR LACK OF FIXING IT OR ADDRESSING IT IS NOTHING SHORT OF CRIMINAL THEFT. THEY TAKE PEOPLE'S MONEY KNOWING THEIR VEHICLES ARE SUB-STANDARD THEN RELEGATE ME TO A PATHETIC LOANER VEHICLE, TELL ME IT IS "NORMAL" AND IN THE END TOSS A LITTLE MONEY FOR "TRADE ASSISTANCE" RESULTING IN ANOTHER PROBLEMATIC ISSUE. I BEG AND IMPLORE YOU AS THE FEDERAL REGULATORY AGENCY TO MAKE GM ACCOUNTABLE IMMEDIATELY. EITHER FORCE THEM TO IMMEDIATELY FIX THESE VEHICLES, FORCE THEM TO BUY THEM BACK AT FULL PURCHASE PRICES AND STOP THEM FROM SELLING THEM IMMEDIATELY. FRANKLY, THIS ISSUE IS THE SAME AS VW WITH TDI ENGINES EXCEPT THAT GM IS NOT COVERING IT UP AND FEDS ARE NOT FORCING THE HAND. HELP PROTECT THE MONEY AND LIVES OF US CITIZENS. THERE HAVE BEEN NUMEROUS COMPLAINTS!

5/23/2016

I JUST PURCHASED THIS VEHICLE A MONTH AGO AND ALREADY RECEIVED A RECALL FOR THE SOFTWARE AIRBAG ISSUE. I TRADED MY 2010 CHEVY SUBURBAN FOR THIS NEW ONE AND HAVE NOTICED THAT THE MOMENT I GET ONTO THE FREEWAY AND START TO ACCELERATE THE CAR STARTS TO VIBRATE SO BAD THAT ANYTHING IN THE MIDDLE CONSOLE STARTS TO RATTLE AND THE CONSOLE WILL SPILL ANY DRINKS SITTING THERE IN THE CUPHOLDERS. I HAVE OWNED CHEVY VEHICLES ALL MY LIFE AND AM VERY ANNOYED THAT THIS IS HAPPENING. SOMETHING IS SERIOUSLY WRONG. I ALSO JUST NOTICED THAT THERE IS A RECALL FOR THE SUSPENSION RECALL 42190 AND PARTS ARE NOT AVAILABLE AT THIS TIME I JUST BOUGHT THIS VEHICLE IN SEPT 2016 AND IT ONLY HAS 800 MILES ON IT AND NOTICES WENT OUT MAY-JUNE 2016 AND I WAS NOT MADE AWARE WHEN I PURCHASED THIS VEHICLE. I WILL ALSO TALK TO THE DEALERSHIP ACCORDING TO THIS RECALL THE VEHICLE SHOULD NOT BE DRIVEN UNTIL ITS FIXED. WHO WAS GOING TO TELL ME THIS HAD I NOT LOOKED IT UP AND NOT DRIVING IT IS IMPOSSIBLE ITS OUR ONLY VEHICLE AND WERE A FAMILY OF 7. FOUR OF THOSE ARE MY BABIES. I ALSO WILL BE TAKING IT IN DUE TO THE RECALL 16007. THE VIBRATION OF THE VEHICLE WILL ALSO BE DISCUSSED AS WELL.

11/8/2016

WHILE DRIVING VEHICLE GOES INTO "ENGINE POWER IS REDUCED MODE" PREVENTING ANY ACCELARATION. ONCE YOU TAP THE BRAKES - THAT IS YOUR NEW MAXIMUM SPEED. IF GOING UP AN INCLINE AND YOU SLOW DOWN - NEW MAXIMUM SPEED. THE VEHICLE WILL NOT ACCELERATE. TO MAKE A LEFT TURN - THE VEHICLE HAS TO BE RESTARTED BEFORE THERE IS ANY SORT OF POWER/ACCELERATION TO CROSS THE ROAD. A VERY DANGEROUS SITUATION ESPECIALLY IF YOU CANNOT EASILY PULL TO THE RIGHT SIDE OF THE ROAD OUT OF HARMS WAY. THIS HAS HAPPENED 3 TIMES WITH A BRAND NEW 2016 CHEVY SUBURBAN. RESULTING IN A CLOSE CALL TO AN ACCIDENT. WHEN GETTING TOWED THE VEHICLE DIDN'T HAVE ENOUGH POWER TO DRIVE UP THE TOW TRUCK BED AND HAD TO BE WINCHED UP.

10/7/2016

TL* THE CONTACT OWNS A 2016 CHEVROLET SUBURBAN. WHILE DRIVING 30 MPH, THE VEHICLE FAILED TO ACCELERATE. ALSO, THE BRAKES FAILED TO RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE STALLED. THE FAILURE RECURRED TWO MORE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 14,000.

3/13/2017

TL* THE CONTACT OWNS A 2016 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE THE VEHICLE ACCELERATED, THE REAR MIDDLE SEATS UNLATCHED AND CLOSED. AS A RESULT, THE PASSENGERS COULD BE INJURED DUE TO THE FAILURE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,500.

9/12/2016

THE VICHCLE CHEVROLET SUBURBAN LS 2016 I BOUGHT 6/26/2016 . AFTER 5,000 MILES AIR BAG LIGHT ON ALL THE TIME. THEN I WENT THE DEALER . THEY FIXED. AGAIN THE PROBLEM ACCRUE. THEY SENT AIR BAG RECAL NOTICE LETTER. THEN THEY FIXED. FOR WHILE IT WAS OK. THEN AGAIN THE AIRBAG LIGHT ON AND OFF LIKE THIS. THEN I WENT THE DEALER I SHOW THE PICTURE THE AIR BAG LIGHT IS ON ALL THE TIME. THEY SAID WE CAN NOT DO NOTHING. IF YOU WANT FIX YOU HAVE TO PAY. I TOLD THE WE BOUGHT BRAND NEW VICHCLE. I TOLD THEM YOU GUYS SOLD THE DEFECTED VICHCLE. SO THE CHARGED $134. SOME PIN BEND WE STRAIGHT. AFTER 2 DAY AGAIN AIR BAG ON PERMANENTLY. I WENT THE DEALER AGAIN THEY SAID SOMETHING. I WAS NOT HAPPY I BOUGHT THIS VICHCLE. MY HUSBAND AND DEALER SO MANY TIME LOTS OFF ARGUMENTS. THE DEALER DON'T WANT LISTEN. WE CALLED GM COMPANY. THEY ALSO DIDN'T NOT CARE ABOUT US.THE OTHER PROBLEM BACK SEAT REAR PASSENGER SEAT AGASMENT BROKEN. WE FIGHT WITH THEM THEY CHANGED. AFTER MONTH AGAIN IT WAS BROKEN. AGAIN I WENT THE DEALER. THEY SAID WE CAN'T DO ANYTHING. CONTACT GM THEY ALSO DIDN'T HELP. STILL THE SAME PROBLEM I HAVE. I DON'T REMEMBER WHICH MONTH IT'S START. I THINK JANUARY MIDLE OF THE MONTH. THE DEALER SHIP HAVE A EVIDENCE.

10/27/2017

TL* THE CONTACT OWNS A 2016 CHEVROLET SUBURBAN. WHILE THE VEHICLE WAS STATIONARY, ALL OF THE SEAT BELTS WOULD NOT LATCH INTO THEIR HARNESSES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 4,000.

9/23/2016

I HAD A VERY BAD ACCIDENT IN DEC 05, 2017 TROUGHT THE HIT , THE HIT WAS SO STRONG , AND THE AIRBAGS DID NOT OPEN FOR ME AND MY FRIEND, SHE HIT HER HEAD AND KNIE ON THE BOARD I HAD CARDIAC CONTUSION HAD TO STAY AT THE HOSPITAL POLICE WAS SURPRISE THAT THE AIRBAG DID NOT GO ON, AND THE HOSPITAL

2/18/2018

THE VICHCLE CHEVROLET SUBURBAN LS 2016 I BOUGHT 6/26/2016 . AFTER 5,000 MILES AIR BAG LIGHT ON ALL THE TIME. THEN I WENT THE DEALER . THEY FIXED. AGAIN THE PROBLEM ACCRUE. THEY SENT AIR BAG RECAL NOTICE LETTER. THEN THEY FIXED. FOR WHILE IT WAS OK. THEN AGAIN THE AIRBAG LIGHT ON AND OFF LIKE THIS. THEN I WENT THE DEALER I SHOW THE PICTURE THE AIR BAG LIGHT IS ON ALL THE TIME. THEY SAID WE CAN NOT DO NOTHING. IF YOU WANT FIX YOU HAVE TO PAY. I TOLD THE WE BOUGHT BRAND NEW VICHCLE. I TOLD THEM YOU GUYS SOLD THE DEFECTED VICHCLE. SO THE CHARGED $134. SOME PIN BEND WE STRAIGHT. AFTER 2 DAY AGAIN AIR BAG ON PERMANENTLY. I WENT THE DEALER AGAIN THEY SAID SOMETHING. I WAS NOT HAPPY I BOUGHT THIS VICHCLE. MY HUSBAND AND DEALER SO MANY TIME LOTS OFF ARGUMENTS. THE DEALER DON'T WANT LISTEN. WE CALLED GM COMPANY. THEY ALSO DIDN'T NOT CARE ABOUT US.THE OTHER PROBLEM BACK SEAT REAR PASSENGER SEAT AGASMENT BROKEN. WE FIGHT WITH THEM THEY CHANGED. AFTER MONTH AGAIN IT WAS BROKEN. AGAIN I WENT THE DEALER. THEY SAID WE CAN'T DO ANYTHING. CONTACT GM THEY ALSO DIDN'T HELP. STILL THE SAME PROBLEM I HAVE. I DON'T REMEMBER WHICH MONTH IT'S START. I THINK JANUARY MIDLE OF THE MONTH. THE DEALER SHIP HAVE A EVIDENCE.

10/27/2017

I HAD A VERY BAD ACCIDENT IN DEC 05, 2017 TROUGHT THE HIT , THE HIT WAS SO STRONG , AND THE AIRBAGS DID NOT OPEN FOR ME AND MY FRIEND, SHE HIT HER HEAD AND KNIE ON THE BOARD I HAD CARDIAC CONTUSION HAD TO STAY AT THE HOSPITAL POLICE WAS SURPRISE THAT THE AIRBAG DID NOT GO ON, AND THE HOSPITAL

2/18/2018

The contact owns a 2016 Chevrolet Suburban. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 19V645000 (Service Brakes, Hydraulic) in 2019. The contact stated that while driving approximately 10-25 MPH, the brake pedal was depressed but failed to respond. There were no warning lights illuminated. The contact continued to depress the brake pedal, which responded just before the vehicle crashed into the rear of another vehicle. The contact veered to the side of the road and parked the vehicle. The vehicle was towed to the dealer where it was diagnosed that the vacuum pump and belt needed to be replaced. The vehicle was repaired under an unknown warranty. The manufacturer was notified of the failure and informed the contact that they could not assist because the VIN was not included in a recall. The failure mileage was approximately 72,779.

2/24/2022

The contact owns a 2016 Chevrolet Suburban. The vehicle had previously been serviced under NHTSA Campaign Numbers: 19V761000 (Service Brakes, Hydraulic, Service Brakes, Electronic Stability Control) and 19V645000 (Service Brakes, Hydraulic) at the dealer; however, the failure recurred after the recalls were repaired with a stiff brake pedal and increased braking effort while driving. The contact stated that while his wife was driving at an undisclosed speed, the vehicle went over a curve and the front passenger's side crashed into a tree, then came to a complete stop in a ditch. There were no air bags deployed. The contact's wife sustained neck and back injuries but did not receive medical attention. The vehicle was towed to Coughlin Hyundai (2300 Hebron Rd, Heath, OH 43056) where it remained and was not repaired. The vehicle was not deemed totaled by the insurance company. The manufacturer was made aware of the failure and a case was opened. Prior to the failure, the contact was receiving notifications from OnStar that NHTSA Campaign Number: 19V761000 (Service Brakes, Hydraulic, Service Brakes, Electronic Stability Control) was unrepaired. The failure mileage was 111,572.

4/15/2022

TL* THE CONTACT OWNS A 2016 CHEVROLET SUBURBAN. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING AND BEGAN TO SHAKE. THE VEHICLE WAS TOWED TO ED BOZARTH CHEVROLET OF LAS VEGAS, NEVADA WHERE IT WAS DIAGNOSED THAT THE FUEL LINE VAPOR LOCK FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. BOTH THE DEALER AND THE MANUFACTURER ADVISED THE CONTACT TO USE "91 OCTANE FUEL ONLY" IN THE VEHICLE. THE FAILURE MILEAGE WAS 23,000. THE VIN WAS NOT AVAILABLE.

7/12/2017

When ignition Suv, a gas leak starts coming out of the bottom of the gas tank Strong smell of gas as well. Large amount of gas is seen. Lose of power when driving. Fuel feed hose is seems to be the problem. This may cause a fire or explosion. Putting in risk my family.

7/24/2023

DRIVING ON A HIGHWAY AND SLOWING DOWN TO EXIT OFF THE HIGHWAY WHEN MY CAR STARTED SHAKING AND I REALIZED I HAD A FLAT TIRE FOR THE SECOND TIME IN FOUR MONTH. DEALERSHIP CLAIMS I HIT SOMETHING WHICH CAUSED THE TIRE TO BREAK APART.

10/20/2017

DRIVING DOWN A RESIDENTIAL ROAD WHEN TIRE BLEW OUT. DEALERSHIP CLAIMS I HIT SOMETHING WHICH CAUSED THE TIRE TO BREAK APART.

10/20/2017

VEHICLE BREAKS IN MOTION WITHOUT APPLYING FOOT TO BREAK PEDAL AND PULLS TO ONE SIDE. *TR

6/1/2020

The contact owns a 2016 Chevrolet Suburban. The vehicle had previously been serviced under NHTSA Campaign Numbers: 19V761000 (Service Brakes, Hydraulic, Service Brakes, Electronic Stability Control) and 19V645000 (Service Brakes, Hydraulic) at the dealer; however, the failure recurred after the recalls were repaired with a stiff brake pedal and increased braking effort while driving. The contact stated that while his wife was driving at an undisclosed speed, the vehicle went over a curve and the front passenger's side crashed into a tree, then came to a complete stop in a ditch. There were no air bags deployed. The contact's wife sustained neck and back injuries but did not receive medical attention. The vehicle was towed to Coughlin Hyundai (2300 Hebron Rd, Heath, OH 43056) where it remained and was not repaired. The vehicle was not deemed totaled by the insurance company. The manufacturer was made aware of the failure and a case was opened. Prior to the failure, the contact was receiving notifications from OnStar that NHTSA Campaign Number: 19V761000 (Service Brakes, Hydraulic, Service Brakes, Electronic Stability Control) was unrepaired. The failure mileage was 111,572.

4/15/2022

MY FAMILY AND I HAD A TRIP TO L.A. ABOUT 2 HOURS AWAY. WHEN WE WERE HALF OF THE TRIP. MY TRUCK STARTED TO FLICKERING ALL INTERIOR AND EXTERIOR LIGHTS. ALL SOUNDS INCLUDING RADIO AND TURN SIGNAL WHEN OFF. AFTER THAT I TRIED TO GET OUT OF THE NEXT COMING EXIT, BEFORE THAT THERE WAS A CURVE WHEN THE WORSE PART HAPPEN. MY TRUCK TURNED OFF ALL LIGHT IN THE VEHICLE FOR 1 SECOND AFFECTING THE STEERING WHEEL. I WASN'T ABLE TO MAKE THE TURN THAT WAS COMING IN FRONT OF ME LUCKILY WAS ONLY 1 SECOND THAT THIS HAPPENED THEN ALL POWER CAME BACK. GOT OUT OF THE FREEWAY RIGHT AWAY. THIS EXPERIENCE WAS REALLY TERRIBLE FOR OUR FAMILY AND I. THE MOTOR NEVER WHEN OFF ONLY ELECTRICAL ON THE TRUCK. BY THE WAY WE WERE DRIVING 70MPH ON THE FREEWAY WHEN THIS HAPPENED.

8/29/2020

The contact owns a 2016 Chevrolet Suburban. The contact stated while driving at night, the headlights did not function properly and would turn off inadvertently. The vehicle was originally taken to the dealer and diagnosed as headlight failure, and the bulbs were replaced. However, the failure recurred. The dealer was made aware of the failure and the dealer notified the manufacturer of the recurring failure. The vehicle was not repaired. The failure mileage was approximately 45,000.

9/9/2021

WHEN DRIVING ON THE FREEWAY THE MOTOR LOSES POWER OR FEELS LIKE WANTS TO TURN OFF. WHEN DRIVING ON FREEWAY THE SUV SOMETIMES TRYS TO BRAKE BY ITSELF AND WARNED THAT SOMETHING WAS IN FRONT OF ME WITH A CLEAR FREEWAY.

12/29/2020

When driving the vehicle and when turning the steering wheel in reverse or pulling forward while turning the steering wheel. The dashboard will display a stability warning and the vehicle turns off and the steering wheel locks. It has happened two times in the last year and twice in 2023

1/8/2025

TL* THE CONTACT RENTED A 2016 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE LIFTGATE CLOSED INDEPENDENTLY ON THREE OCCASIONS. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 28,952.

11/9/2016

WHEN DRIVING MY NEW 2016 CHEVROLET SUBURBAN, I AM EXPERIENCING A DRONING SOUND LIKE A WINDOW BEING DOWN. SOME REFER TO IT AS BOOMING/ TUNNELING NOISE. MINE STARTS AT AROUND 45 MPH. *TR

12/9/2016

WHEN DRIVING MY NEW 2016 CHEVROLET SUBURBAN, I AM EXPERIENCING A DRONING SOUND LIKE A WINDOW BEING DOWN. SOME REFER TO IT AS BOOMING/ TUNNELING NOISE. MINE STARTS AT AROUND 45 MPH. *TR

12/9/2016

TL* THE CONTACT OWNS A 2016 CHEVROLET SUBURBAN EQUIPPED WITH CONTINENTAL CROSSCONTACT LX20 TIRES, SIZE: 275/55R20 111S. WHILE DRIVING 55 MPH, THE SIDEWALL OF THE FRONT PASSENGER SIDE TIRE BLEW OUT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE VEHICLE AND TIRE FAILURE MILEAGE WAS 15,000.

2/28/2017

WINDSHIELD WASHER SYSTEM ONLY SPRAYS THE VERY BOTTOM OF WINDSHIELD AND CLEANS THE BOTTOM OF THE WINDSHIELD COMPLETELY SMEARING THE REMAINING PORTION MAKING IT DIFFICULT IF NOT IMPOSSIBLE TO DRIVE AND SEE THE ROAD AND OBJECTS CAUSING A SIGNIFICANT SAFETY ISSUE FOR OCCUPANTS OF THIS VEHICLE AS WELL AS THE TRAVELING PUBLIC. I FOUND THIS DEFECT WHILE TRAVELING AT HIGHWAY SPEEDS. I ATTEMPTED TO INCREASE SPEED TO NO AVAIL. IVE MADE SEVERAL INQUIRIES TO THE DEALERSHIP AND TO CORPORATE WITH NO RESOLUTION OR SUGGESTIONS. THE DEALERSHIP DID BRING A SAME TYPE VEHICLE, YEAR AND MODEL, AND PLACED IT ALONG SIDE MY VEHICLE AND THE WINDSHIELD WASHER SYSTEM OPERATE IDENTICAL TO MINE. THIS DEFECT WAS REPORTED TO THE DEALERSHIP SHORTLY AFTER I PURCHASED. ALL DOCUMENTATION IS IN DEALER AND CORPORATE COMPUTORS.

9/16/2017

TL* THE CONTACT OWNS A 2016 CHEVROLET SUBURBAN. WHILE DRIVING 30 MPH, THE FRONT PASSENGER WHEEL DETACHED FROM THE AXLE. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TREE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED MINOR INJURIES, THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS AWAITING DIAGNOSTIC TESTING AND REPAIRS. THE FAILURE MILEAGE WAS 40,000. *TT I PASSENGER LATER WENT TO ER FOR WORKUP DUE TO HEAD INJURY. MANUFACTURER WAS CONTACTED. UPDATED 10/15/18*JB

8/9/2018

I CURRENTLY OWN A 2016 SUBURBAN. I HAVE A CONCERN WITH HOW CHEVROLET HAS WENT TO ELECTRIC SAFETY LOCKS FOR THE REAR DOORS. ONE BUTTON ON THE DRIVER'S DOOR SAFETY LOCKS BOTH REAR DOORS INSTEAD OF EACH DOOR HAVING A MANUAL LOCK IN THE DOOR SILL. MY CHILDREN ARE OLDER AND CAN GET OUT THE VEHICLES WHEN SAFE HOWEVER I HAVE A 20 YEAR OLD AUTISTIC SON WHO KNOWS HOW TO OPEN THE DOOR AND AS SOON AS WE STOP HE TRIES OPENING THE DOOR. I HAVE TO TIME IT JUST RIGHT TO LET THE KIDS OUT OF ONE DOOR BEFORE HE CAN OPEN HIS. ALSO SOME TIMES I FORGET TO SAFETY LOCK THE BACK DOORS BECAUSE HE'S NOT ALWAYS WITH ME. THIS HAS BECOME A REAL SAFETY ISSUE WITH HIM. HE'LL GET OUT OF TRUCK BEFORE I'M OUT SO I CAN'T PREVENT HIM FROM RUNNING AWAY OR INTO ONCOMING TRAFFIC. I ASSUME OTHER PEOPLE WITH MULTI AGE OR ABILITY PASSENGERS HAVE THE SAME ISSUE. I AM ALSO AFRAID THAT NEW BUYERS WITH CHILDREN OR SPECIAL NEEDS PASSENGERS MAY NOT REALIZE THIS "FEATURE" AND SHOULD KNOW ABOUT IT PRIOR TO MAKING A VEHICLE PURCHASE. I DO NOT KNOW IF OTHER MANUFACTURERS ARE DOING THE SAME THING. REGARDS, *TR

9/16/2019

I GOOGLED "AIR NOT WORKING 2016 SUBURBAN" EARLIER ON IN THE WEEK. I FOUND A VIDEO SAYING CHEVY HAS HAD A PROBLEM WITH THE AIR COMPRESSORS GOING BAD. WAS HOPING THAT WASN'T THE CASE WITH MINE. TOOK IT TO A MECHANIC TODAY AND HE SAID THE AIR COMPRESSOR WENT BAD AND LEAKED. $1025 TO REPAIR. I TOLD HIM MY FINDINGS FROM EARLIER ON IN THE WEEK AND MENTIONED THE VIDEO. HE (MY MECHANIC MARK) STATED HE HAS REPLACED MANY BEFORE. I ASKED SINCE HE HAS REPLACED MANY BEFORE IS THIS A RECALL ISSUE. MARK STATED NOT TO HIS KNOWLEDGE. HERE I SIT GOOGLING "2016 SUBURBAN AIR COMPRESSOR" AND I FIND THIS SITE AND ANOTHER SITE IN REFERENCE TO A LAW SUIT A GENTLEMAN FILED. IF THIS IS A COMMON ISSUE, WHICH IT SEEMS TO BE, CHEVROLET NEEDS TO STEP UP AND CORRECT THE PROBLEMS. ESPECIALLY AFTER READING A BUNCH OF COMPLAINTS ABOUT THE REASON THE AIR COMPRESSORS AREN'T FUNCTIONING PROPERLY, LEAKING, AND JUST BREAKING IS DUE TO TOO MUCH PRESSURE ON THE AIR COMPRESSOR AIR LINES. *TR

6/25/2020

WHEN DRIVING ON THE FREEWAY THE MOTOR LOSES POWER OR FEELS LIKE WANTS TO TURN OFF. WHEN DRIVING ON FREEWAY THE SUV SOMETIMES TRYS TO BRAKE BY ITSELF AND WARNED THAT SOMETHING WAS IN FRONT OF ME WITH A CLEAR FREEWAY.

12/29/2020

My 2016 suburban is giving false alerts warnings, making my suv unable to change lines on highway or making it hard to do so. Unable to detect rear cross traffic.

12/1/2021

My 2016 suburban is giving false alerts warnings, making my suv unable to change lines on highway or making it hard to do so. Unable to detect rear cross traffic.

12/1/2021

The contact owns a 2016 Chevrolet Suburban. The contact stated that while driving at an undisclosed speed, the vehicle shuddered. The vehicle was taken to an independent mechanic who diagnosed that the torque converter was faulty and the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 146,000.

5/25/2022

The contact owns a 2016 Chevrolet Suburban. The contact stated that while driving slower speeds, the vehicle stalled without warning. Due to the failure, the vehicle was coasted to a stop before being restarted. The vehicle was taken to the dealer to be diagnosed. The mechanic discovered high resistance in the negative ground battery cable. The contact was informed that the cable needed to be replaced. Upon investigation, the contact discovered Technical Service Bulletin: 18-na-161 and linked the TSB to the failure. The manufacturer and the dealer were notified of the failure and the TSB. The vehicle was not repaired. The failure mileage was approximately 68,000.

1/3/2024

The contact owns a 2016 Chevrolet Suburban. The contact stated that while driving at various speeds, the vehicle hesitated upon depression of the accelerator pedal. The check engine warning light was illuminated. Additionally, the contact stated that the vehicle had stalled while driving on several occasions. The vehicle was taken to an independent mechanic, where it was diagnosed that four fuel injectors were faulty and needed to be replaced. The contact was provided an estimate for the repair and was informed that there was a special coverage program related to the failure. The dealer was notified of the failure and informed the contact that the vehicle was not covered under the special coverage program. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 123,000.

10/4/2024