2015 Chevrolet Suburban Owner Complaints

\THE ACCELERATOR PEDAL AND BRAKE PEDAL ARE SEPARATED BY 1-1/4 INCHES. AT REST, THE BRAKE PEDAL IS ABOUT 1/2 INCH HIGHER THAN THE ACCELERATOR PEDAL. WHEN DEPRESSED, THE BRAKE PEDAL IS 1 INCH LOWER. IT IS VERY EASY TO MOVE YOUR RIGHT FOOT FROM THE ACCELERATOR TO DEPRESS THE BRAKES AND NOT BE FAR ENOUGH OVER TO AVOID ALSO DEPRESSING THE ACCELERATOR AT THE SAME TIME. THERE IS 4 INCHES OF SPACE BETWEEN THE ACCELERATOR PEDAL AND SIDE OF THE CAR BODY ON THE RIGHT SIDE. THIS IS PLENTY OF ROOM TO RELOCATE THE ACCELERATOR PEDAL TO THE RIGHT, PERHAPS SO THAT THERE IS THE WIDTH OF A MAN'S SHOE SOLE BETWEEN THE TWO PEDALS.

9/21/2015

WHILE BRAKING AT A LOW SPEEDS (20-25 MPH) MY TRUCK SURGED FORWARD. THIS SUDDEN ACCELERATION IN SPEED HAS CAUSED TWO (2) ACCIDENTS.

10/4/2015

WHILE BRAKING AT A LOW SPEEDS (20-25 MPH) MY TRUCK SURGED FORWARD. THIS SUDDEN ACCELERATION IN SPEED HAS CAUSED TWO (2) ACCIDENTS.

10/4/2015

TIRE VIBRATION 40-45 MPH AND 64 + REPLACED BOTH REAR TIRES ALL 4 SHOCKS REPROGRAM RIDE CONTROL, TRANSMISSION NOT SHIFTING WHEN COMING OUT OF A TURN AND PASSING, REAR END NOISE, MIRRORS NOT REMOVING CONDENSATION 7.5 MIN ON LEFT, 2 MIN ON RIGHT. NOISE COMING FROM SUNROOF AFTER RAIN SOUNDS LIKE BUBBLES, DVD SCREEN RATTLE BEHIND DRIVER, AIR NOISE COMING FROM AROUND DRIVERS AND PASSENGERS WINDOWS, THESE ARE ONGOING PROBLEMS.

12/16/2015

THE VEHICLE COMPLETELY STALLS AND LOSES ALL POWER. IT USUALLY HAPPENS WHEN YOU RUN THE VEHICLE ON THE HIGHWAY AND HAVE TO COME TO A STOP AFTER EXITING. IN MY CASE I DROVE THE VEHICLE FOR AN HOUR AND HALF AND EXITED THE EXPRESS WAY. ONCE, I EXITED AND SLOWED DOWN TO COME TO A COMPLETE STOP THE ENGINE STARTS TO RUN ROUGH AND JUST BEFORE YOU COMPLETELY STOP IT STALLS OUT. THIS HAS HAPPENED AT LEAST SEVNE TIMES ON A 1400 MILE TRIP. IT EVEN HAPPENS WHEN YOU COME TO A STOP BEHIND OTHER CARS. YOU CAN PUT IT IN PARK OR NEUTRAL AND THE VEHICLE WILL RESTART. *JS

12/30/2014

I PURCHASED A BRAND NEW 2015 CHEVROLET SUBURBAN LT ON DECEMBER 20, 2014 AND BY DECEMBER 23, 2014, THERE WAS A MAJOR WATER LEAK ABOUT THE DRIVER VISOR AND HEADLINER AND EQUIPMENT FAILURES. I NOTICED THAT THE GPS, COMPASS, ONSTAR AND MYLINK WERE NO LONGER WORKING. AS OF DECEMBER 31, 2014, I STILL DO NOT HAVE MY SUBURBAN BACK AND I HAVE BEEN TOLD THAT PART IS NOT AVAILABLE IN THE US. *JS

12/31/2014

FAULTY STEERING COLUMN WAS BEEN REPLACED IN OCTOBER 2014 (AT APPROX. 6000 MILES) AND AGAIN IN MARCH 2015 (AT APPROX 12,500 MILES). *TR

3/8/2015

TL*THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE MAKING A TURN IN EITHER LEFT OR RIGHT, THERE WAS AN ABNORMAL GRINDING NOISE COMING FROM THE STEERING WHEEL. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V719000 (STEERING). THE FAILURE MILEAGE WAS APPROXIMATELY 700.

4/8/2015

I PURCHASED A BRAND NEW 2015 CHEVROLET SUBURBAN LT ON DECEMBER 20, 2014 AND BY DECEMBER 23, 2014, THERE WAS A MAJOR WATER LEAK ABOUT THE DRIVER VISOR AND HEADLINER AND EQUIPMENT FAILURES. I NOTICED THAT THE GPS, COMPASS, ONSTAR AND MYLINK WERE NO LONGER WORKING. AS OF DECEMBER 31, 2014, I STILL DO NOT HAVE MY SUBURBAN BACK AND I HAVE BEEN TOLD THAT PART IS NOT AVAILABLE IN THE US. *JS

12/31/2014

TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE FRONT SPOILER WAS TOO LOW CAUSING IT TO ENCOUNTER THE GROUND WHEN DRIVING. THE VEHICLE WAS TAKEN TO A DEALER, WHO ADJUSTED THE SPOILER BUT THE FAILURE RECURRED DUE TO THE LOCATION THE SPOILER WAS RE-POSITIONED. THE CONTACT MENTIONED THAT THE FRONT SPOILER CONTINUED TO FRACTURE ESPECIALLY WHEN DRIVING OVER AN UNEVEN PAVEMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 6/18/15*CN

5/1/2015

THE VEHICLE COMPLETELY STALLS AND LOSES ALL POWER. IT USUALLY HAPPENS WHEN YOU RUN THE VEHICLE ON THE HIGHWAY AND HAVE TO COME TO A STOP AFTER EXITING. IN MY CASE I DROVE THE VEHICLE FOR AN HOUR AND HALF AND EXITED THE EXPRESS WAY. ONCE, I EXITED AND SLOWED DOWN TO COME TO A COMPLETE STOP THE ENGINE STARTS TO RUN ROUGH AND JUST BEFORE YOU COMPLETELY STOP IT STALLS OUT. THIS HAS HAPPENED AT LEAST SEVNE TIMES ON A 1400 MILE TRIP. IT EVEN HAPPENS WHEN YOU COME TO A STOP BEHIND OTHER CARS. YOU CAN PUT IT IN PARK OR NEUTRAL AND THE VEHICLE WILL RESTART. *JS

12/30/2014

THE VEHICLE HAD APPROXIMATELY 3500 MILES WHEN RETURNED TO DEALERSHIP. THE PRIMARY ISSUE WAS "RUNNING ROUGH." THE VEHICLE WAS IN THE REPAIR SHOP OVER FIVE WEEKS. IN THREE INCIDENTS PICKED UP THE VEHICLE WHEN IT WAS SUPPOSEDLY FINE. WITHIN MINUTES THE CECILE STALLED AND STARTING TO SHUTTER. WARNING INDICATORS INCLUDE ENGINE AND TRANSMISSION SYSTEM, EMISSION SYSTEM, STABILITRACK STABILITY CONTROL SYSTEM, AND ANTILOCK BRAKING SYSTEM. VEHICLE UNSAFE TO DRIVE. THE 2015 SUBURBAN WAS NEWLY DESIGNED. REPAIR BULLETINS WERE ISSUED. VEHICLE RECENTLY PICKED UP AND STILL "RUNS ROUGH." THE VEHICLE HANDLES DIFFERENTLY AS IT SHIFTS FROM V4 TO V8 (FUEL ECONOMY DESIGN) WHEN SLOWING. THIS MAKES THE VEHICLE HANDLING INCONSISTENT DEPENDING WHAT MODE IT IS OPERATING AND CAN BE UNSAFE. OTHER POTENTIAL SAFETY ISSUES WHEN RAINING, THE REAR CAMERA (BACKUP) IS NOT FUNCTIONAL. ALSO, WHEN STARTING IN REVERSE, THERE IS AN EXTENDED PERIOD THE "COMPUTER IS LOADING" AND THEIR IS NO INPUT ALTHOUGH YOUR BACKING UP. IN ESSENCE, THE REAR BACKUP WARNING SYSTEM IS NOT FUNCTIONAL. *TR

3/23/2015

TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. THE CONTACT STATED THAT AFTER SHUTTING OFF AND EXITING THE VEHICLE, IT ROLLED AWAY. THE CONTACT WAS ABLE TO STOP THE VEHICLE BEFORE A CRASH OCCURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000.

9/16/2014

THE VEHICLE COMPLETELY STALLS AND LOSES ALL POWER. IT USUALLY HAPPENS WHEN YOU RUN THE VEHICLE ON THE HIGHWAY AND HAVE TO COME TO A STOP AFTER EXITING. IN MY CASE I DROVE THE VEHICLE FOR AN HOUR AND HALF AND EXITED THE EXPRESS WAY. ONCE, I EXITED AND SLOWED DOWN TO COME TO A COMPLETE STOP THE ENGINE STARTS TO RUN ROUGH AND JUST BEFORE YOU COMPLETELY STOP IT STALLS OUT. THIS HAS HAPPENED AT LEAST SEVNE TIMES ON A 1400 MILE TRIP. IT EVEN HAPPENS WHEN YOU COME TO A STOP BEHIND OTHER CARS. YOU CAN PUT IT IN PARK OR NEUTRAL AND THE VEHICLE WILL RESTART. *JS

12/30/2014

VEHICLE IS CREATING A BUFFETING, PRESSURE SOUND AND SENSATION AT LOW TO MID RANGE SPEEDS. CREATING HEADACHE, DIZZINESS AND STRAIN. *TR

3/25/2015

WHEN DRIVING OVER A POTHOLE OR SMALL BUMP, THE SUSPENSION SEEMS TO LET GO AND THE CAR JUMPS VERY ABNORMALLY. WE ONLY HAD 30K MILES AND I BELIEVE THIS IS A SUSPENSION PROBLEM. THE SHOCKS MAKE A LOT OF NOISE WHEN WE GO TOWARDS A POTHOLE. WE WENT TO THE DEALERSHIP TO COMPLAIN ABOUT THE SHOCKS AND THEY SAID THERE WAS NO PROBLEM WITH THE SHOCKS. SOON AFTER, I HAD TO CHANGE THE FRONT LEFT SHOCK BECAUSE THE SERVICE DEPARTMENT SAID IT WAS LEAKING. THEY DID NOT NOTICE THIS IN THE BEGINNING AND SUDDENLY MADE ME PAY $650 TO CHANGE THE FRONT LEFT SHOCK. RECENTLY, I HAD TO GO CHANGE MY RIGHT SHOCKS AND PAY FOR THAT TOO, ANOTHER $700 DOLLAR SERVICE. IT IS UNACCEPTABLE TO HAVE BOTH OF MY FRONT SHOCKS CHANGED WITHIN 1 AND 1/2 YEAR. I AM NOT THE ONLY ONE WHO HAS BEEN HAVING THESE PROBLEMS, SEVERAL OF MY FRIENDS HAVE ALSO HAD THIS PROBLEM WITH THIS MODEL. WE HAVE ALL SENT FORWARD A COMPLAINT FOR THE NOISE AND SUSPENSION PROBLEMS. I BELIEVE IT CAN BE UNSAFE IN THE FUTURE IF IT IS NOT TAKEN CARE OF. THE STEERING WHEEL MAKES A LOT OF CLINKING NOISE WHEN TURNING. WE WENT TO THE DEALERSHIP AND HAD TO REPLACE THE STEERING WHEEL COLUMN WITHIN A MERE 20K MILES. THE DEALERSHIP DID NOT SEE ANY PROBLEM WITH THE SHOCKS OR STEERING WHEEL. WE CURRENTLY STILL HEAR A CLINKING NOISE, AS IF SOMETHING IS BROKEN ON THE INSIDE. MY WARRANTY IS OVER NOW AND THIS NEEDS TO BE FIXED. THIS SHOULD NOT BE A PROBLEM FOR A CAR THIS NEW AT ALL. IT IS UNACCEPTABLE AND I SHOULD NOT HAVE TO GO TO A DEALERSHIP AND WASTE TIME AND MONEY ON IT. THE SEAT ON THE RIGHT HAND SIDE HAS CRACKED TWO TIMES ALREADY. THE FRAME WAS CRACKED AND WE HAD TO HAVE IT REPLACED WITHIN THE WARRANTY TWO TIMES NOW. THIS IS RIDICULOUS AND THE SERVICEMEN HAVE ALSO NOTICED AND SAID THEY HAVE SEEN THIS PROBLEM AS WELL. MY WARRANTY IS NOW OVER AND I CANNOT GO BACK FOR A THIRD TIME TO FIX IT IF IT HAPPENS.

9/8/2015

FOR THE 3RD TIME MY WIFE WHILE DRIVING HER CAR HAD THESE ISSUES! SERVICE POWER STEERING WHERE IT MAKES IT HARD TO TURN. BRAKE AND ABS LIGHTS COME ON MAKING THE BRAKE PEDAL GO TO THE FLOOR BARELY STOPING THE SUBURBAN, SERVICE STABILITRAC AND SERVICE TRAILER BRAKE! THIS IS THE SECOND TIME IT'S AT THE DEALER THE FIRST TIME IT WENT AWAY SO QUICKLY WE THOUGHT IT WAS A FLUKE BUT IT DEFINITELY SCARED MY WIFE TO DEATH! BY THE TIME WE GET IT TO THE DEALER IT CLEARS IT'S SELF AND THEY CAN'T FIND ANYTHING WRONG! WE VIDEOED THE INCIDENTS AND NEED HELP TO SEE WHY THOSE ISSUES AREN'T RECALLED ON OUR SUBURBAN LIKE THEY HAVE RECALLED ON OTHER 2015 SUBURBANS?

2/23/2017

CAR ONLY HAS 60,000 MILES BRAKE BOOSTER IS GOING OUT AND CHEVY KNOWS THERE IS A PROBLEM BUT HAVE NOT RECALLED. ALSO FRONT SHOCKS ARE GOING OUT DUE TO MAGNETIC RIDE SYSTEM LOTS OF PEOPLE HAVE THE SAME PROBLEM CHEVY ONCE AGAIN HAS NOT RECALLED!

2/23/2017

SINCE PURCHASING THIS VEHICLE IN JULY OF 2014 IT HAS BEEN BACK AT THE DEALER SEVERAL TIMES FOR THE TIGHTEN GAS CAP LIGHT & THE CHECK ENGINE LIGHT. EVEN IF GAS HASN'T BEEN PUT INTO THE CAR FOR SEVERAL DAYS THE LIGHT JUST COMES ON AND SOON AFTER THE CHECK ENGINE LIGHT COMES. *TR

1/13/2015

THE VEHICLE HAD APPROXIMATELY 3500 MILES WHEN RETURNED TO DEALERSHIP. THE PRIMARY ISSUE WAS "RUNNING ROUGH." THE VEHICLE WAS IN THE REPAIR SHOP OVER FIVE WEEKS. IN THREE INCIDENTS PICKED UP THE VEHICLE WHEN IT WAS SUPPOSEDLY FINE. WITHIN MINUTES THE CECILE STALLED AND STARTING TO SHUTTER. WARNING INDICATORS INCLUDE ENGINE AND TRANSMISSION SYSTEM, EMISSION SYSTEM, STABILITRACK STABILITY CONTROL SYSTEM, AND ANTILOCK BRAKING SYSTEM. VEHICLE UNSAFE TO DRIVE. THE 2015 SUBURBAN WAS NEWLY DESIGNED. REPAIR BULLETINS WERE ISSUED. VEHICLE RECENTLY PICKED UP AND STILL "RUNS ROUGH." THE VEHICLE HANDLES DIFFERENTLY AS IT SHIFTS FROM V4 TO V8 (FUEL ECONOMY DESIGN) WHEN SLOWING. THIS MAKES THE VEHICLE HANDLING INCONSISTENT DEPENDING WHAT MODE IT IS OPERATING AND CAN BE UNSAFE. OTHER POTENTIAL SAFETY ISSUES WHEN RAINING, THE REAR CAMERA (BACKUP) IS NOT FUNCTIONAL. ALSO, WHEN STARTING IN REVERSE, THERE IS AN EXTENDED PERIOD THE "COMPUTER IS LOADING" AND THEIR IS NO INPUT ALTHOUGH YOUR BACKING UP. IN ESSENCE, THE REAR BACKUP WARNING SYSTEM IS NOT FUNCTIONAL. *TR

3/23/2015

TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE COMING TO A STOP IN TRAFFIC, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE CONTACT STATED THAT SMOKE CAME OUT OF THE SIDE AIR BAGS, BUT THEY FAILED TO DEPLOY. THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT SUSTAINED HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO AN AUTO REPAIR CENTER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 36,000.

2/26/2015

TAKATA RECALL- ON MAY 27 2016 WE WERE INVOLVED IN AN ACCIDENT IN OUR 2015 CHEVROLET SUBURBAN. 2 OF THE 4 PASSENGERS PASSED AWAY. WE WERE RAN OFF THE OF ROAD AND HIT TWICE BY A TRUCK PULLING A TRAILER. ALL AIRBAGS EXCEPT THE FRONT PASSENGER AND DRIVERS FRONT AIRBAG DEPLOYED. THIS OCCURRED WHILE THE VEHICLE WAS IN MOTION. WE CROSSED NORTHBOUND LANES AND CAME TO A COMPLETE STOP ABOUT 10 FEET OFF OF THE ROADWAY. A MOTORHOME TOWING A JEEP LOCKED THEIR BRAKES GOING APPROX 65 MPH WHEN THEY SAW US CROSS THE ROAD AND LOST CONTROL CAUSING THEM TO COME OFF OF THE ROADWAY. THEY HIT US, CAUSING US TO SPIN AROUND AND THEN HIT US AGAIN. THE ACCIDENT ENDED WITH US BEING SLAMMED INTO A CEMENT CULVERT. DURING THIS TIME THE FRONT AIRBAGS STILL DID NOT DEPLOY AND ALSO THE STEERING WHEEL BROKE OFF. THE FRONT PASSENGER PASSED AWAY AS WELL AS HIS SISTER SITTING BEHIND HIM. CAN SOMEONE LOOK INTO THIS AND SEE WHY THE FRONT AIRBAGS DID NOT DEPLOY AND ALSO WHY THE STEERING BROKE? THANK YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

6/30/2016

WHILE MAKING TURNS AT VARIOUS SPEEDS, THE SEAT BEGAN TO WIGGLE AND VIBRATE. FOUND THAT THE DRIVER'S SEAT BRACKET WAS BROKEN. REPLACED UNDER WARRANTY AND WITHIN A FEW MONTHS, THE PASSENGER SEAT FRAME WAS BROKEN AS WELL. WITHIN ANOTHER FEW MONTHS, THE DRIVER'S SEAT FRAME WAS BROKEN ONCE AGAIN AND WAS REPLACED TODAY. GM NEEDS TO FIGURE OUT THE ISSUE AS WE ARE TIRED OF HAVING WORK DONE ON A BRAND NEW VEHICLE THAT IS VERY EXPENSIVE. WE HAVE ALSO HAD THE ISSUE WITH THE WATER COMING THROUGH THE ROOF AT THE SEAT BELT LOCATIONS.

7/24/2015

WHEN DRIVING OVER A POTHOLE OR SMALL BUMP, THE SUSPENSION SEEMS TO LET GO AND THE CAR JUMPS VERY ABNORMALLY. WE ONLY HAD 30K MILES AND I BELIEVE THIS IS A SUSPENSION PROBLEM. THE SHOCKS MAKE A LOT OF NOISE WHEN WE GO TOWARDS A POTHOLE. WE WENT TO THE DEALERSHIP TO COMPLAIN ABOUT THE SHOCKS AND THEY SAID THERE WAS NO PROBLEM WITH THE SHOCKS. SOON AFTER, I HAD TO CHANGE THE FRONT LEFT SHOCK BECAUSE THE SERVICE DEPARTMENT SAID IT WAS LEAKING. THEY DID NOT NOTICE THIS IN THE BEGINNING AND SUDDENLY MADE ME PAY $650 TO CHANGE THE FRONT LEFT SHOCK. RECENTLY, I HAD TO GO CHANGE MY RIGHT SHOCKS AND PAY FOR THAT TOO, ANOTHER $700 DOLLAR SERVICE. IT IS UNACCEPTABLE TO HAVE BOTH OF MY FRONT SHOCKS CHANGED WITHIN 1 AND 1/2 YEAR. I AM NOT THE ONLY ONE WHO HAS BEEN HAVING THESE PROBLEMS, SEVERAL OF MY FRIENDS HAVE ALSO HAD THIS PROBLEM WITH THIS MODEL. WE HAVE ALL SENT FORWARD A COMPLAINT FOR THE NOISE AND SUSPENSION PROBLEMS. I BELIEVE IT CAN BE UNSAFE IN THE FUTURE IF IT IS NOT TAKEN CARE OF. THE STEERING WHEEL MAKES A LOT OF CLINKING NOISE WHEN TURNING. WE WENT TO THE DEALERSHIP AND HAD TO REPLACE THE STEERING WHEEL COLUMN WITHIN A MERE 20K MILES. THE DEALERSHIP DID NOT SEE ANY PROBLEM WITH THE SHOCKS OR STEERING WHEEL. WE CURRENTLY STILL HEAR A CLINKING NOISE, AS IF SOMETHING IS BROKEN ON THE INSIDE. MY WARRANTY IS OVER NOW AND THIS NEEDS TO BE FIXED. THIS SHOULD NOT BE A PROBLEM FOR A CAR THIS NEW AT ALL. IT IS UNACCEPTABLE AND I SHOULD NOT HAVE TO GO TO A DEALERSHIP AND WASTE TIME AND MONEY ON IT. THE SEAT ON THE RIGHT HAND SIDE HAS CRACKED TWO TIMES ALREADY. THE FRAME WAS CRACKED AND WE HAD TO HAVE IT REPLACED WITHIN THE WARRANTY TWO TIMES NOW. THIS IS RIDICULOUS AND THE SERVICEMEN HAVE ALSO NOTICED AND SAID THEY HAVE SEEN THIS PROBLEM AS WELL. MY WARRANTY IS NOW OVER AND I CANNOT GO BACK FOR A THIRD TIME TO FIX IT IF IT HAPPENS.

9/8/2015

BACK PASSENGER SIDE SEAT BELT(BENCH EXTREME BACK) WOULD NOT RETRACT. A CHILD WAS TRAPPED(12 YR OLD) IN THE BACK SEAT OF THIS NEW 2015 SUBURBAN SUV. THE SEAT BELT WAS SOMEHOW WRAPPED ALONG THE STOMACH AND HOOKED ON THE SEAT, WHILE TAKING OUT THE BELT, IT WAS STUCK AROUND THE STOMACH TIGHTLY AND WOULD NOT RETRACT BACK. IT WAS SO TIGHT AROUND THE STOMACH AND CHILD COULD NOT BREATH PROPERLY. I THINK THIS IS DESIGN MALFUNCTION WHERE THE SEAT BELTS WOULD NOT RETRACT. THERE WAS ANOTHER SEAT BELT IN THE SAME CAR WHICH WAS COMPLETELY OUT OF THE SEAT BELT WINDING SYSTEM, THIS WOULD NOT RETRACT AT ALL. THIS CAR WAS TAKEN FROM A NATIONAL RENT A CAR CENTER.

7/24/2015

TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. WHILE DRIVING APPROXIMATELY 5 MPH OUT OF THE DEALER, THE VEHICLE JOLTED AND THE STABILIZER INDICATOR ILLUMINATED. THE STEERING LOST POWER AND CAUSED THE VEHICLE TO STEER LEFT AND RIGHT. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A LARGE POLE. THE TECHNICIAN FROM THE ANDERSON BUICK GMC DEALER (1001 BOWENS MILL RD, SW, DOUGLAS, GA 31533) RAN TO THE SCENE AND DROVE THE VEHICLE TO THE SHOP. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS DAMAGED, BUT WAS NOT TOTALED. THERE WERE NO INJURIES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED TO REPAIR THE VEHICLE WITHOUT A WARRANTY. THE VEHICLE WAS NOT REPAIRED. ADDITIONALLY, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V651000 (AIR BAGS, SEAT BELTS). THE FAILURE MILEAGE WAS APPROXIMATELY 56,000. PARTS DISTRIBUTION DISCONNECT.

1/16/2018

ESPECIALLY AT NIGHT, THE "WELCOME LIGHTS/REVERSE LIGHTS" OF A CHEVROLET SUBURBAN CONFUSE ME BECAUSE I THINK THAT PERSON'S VEHICLE IS BACKING UP. THIS CAUSES ME TO EITHER HESITATE OR AT WORST, PANIC IF I THINK THEY ARE ABOUT TO BACK INTO ME. THE PHOTO ATTACHED IS OF A DIFFERENT GM VEHICLE, THE GMC TERRAIN, BUT THE APPEARANCE IS THE SAME.

3/4/2016

TRAILER BRAKE ASSIST MALFUNCTION DURING TRIP WHILE DRIVING WITH TRAILER CONNECTED ON HIGHWAY NO PROBLEM AFTER ENDING TRIP AND DISCONNECTING TRAILER BRAKE ASSIST WARNING LIGHT APPEARED AND 1ST GLANCE BRAKES SEEMED FINE BUT FINAL PEDAL PRESSURE IS VERY STIFF ALMOST CAN'T STOP SUV

9/8/2016

TIRE VIBRATION 40-45 MPH AND 64 + REPLACED BOTH REAR TIRES ALL 4 SHOCKS REPROGRAM RIDE CONTROL, TRANSMISSION NOT SHIFTING WHEN COMING OUT OF A TURN AND PASSING, REAR END NOISE, MIRRORS NOT REMOVING CONDENSATION 7.5 MIN ON LEFT, 2 MIN ON RIGHT. NOISE COMING FROM SUNROOF AFTER RAIN SOUNDS LIKE BUBBLES, DVD SCREEN RATTLE BEHIND DRIVER, AIR NOISE COMING FROM AROUND DRIVERS AND PASSENGERS WINDOWS, THESE ARE ONGOING PROBLEMS.

12/16/2015

HAVE HAD OUR VEHICLE IN THE DEALERSHIP 3 TIMES FOR ROAD/TIRE VIBRATION FROM ?TIRES OR SUSPENSION. DEALERSHIP HAS CHANGED 3 OF 4 TIRES COULD NOT GET ROAD FORCED BALANCES WITH 22 INCH TIRES. DEALERSHIP CLAIMS BAD BATCH OF TIRES FROM BRIDGESTONE. VIBRATION HAS CONTINUED AT SPEEDS OF 70-80 MPH. IT ALL BEGAN AFTER THE FIRST SERVICE AT 5792 MILE AND TIRE ROTATION. VEHICLE WAS BROUGHT BACK TO DEALERSHIP ADVISING OF VIBRATION IN STEERING WHEEL AND BOTH FRONT SEATS. DEALERSHIP CLAIMED THAT THEY WERE NOT ABLE TO GET TIRES BALANCED. HAD TO ORDER 3 DIFFERENT SETS OF REPLACEMENT TIRES WITH NO PREVAIL. BROUGHT BACK AGAIN FOR SECOND REQUIRED SERVICE AND DEALERSHIP HAS ROTATED THE TIRES FOR A SECOND TIME.

9/12/2016

I WAS ON SLOPE HILL. MY BRAKES ARE NOT RESPONDING. I PUT IN NEW BRAKES 2 MONTHS AGO AND BRAKES NOT RESPONDING? MY CAR ALMOST WENT DOWN THE HILL. I CALLED ROADSIDE ASSISTANCE AND HAD THEM TOWED MY CAR TO DEALERSHIP. THEY FOUND THE ISSUE VACUUM PUMP BROKE. ALSO MY TRANSMISSION HAVING ISSUE SINCE 2 MONTHS. THEY STILL HAVEN'T FOUND ISSUES. I CAN'T CONTROL MY SPEED AND ENGINE GIVES A KICK WHEN ENTERING HIGHWAY. THEY WON'T REPAIR THIS ISSUE BECAUSE THEIR "MECHANICS" CANNOT FIND THE ISSUE. THIS IS THIS WORST VEHICLE TO DRIVE ANDUNSAFE FOR DRIVERS AND PASSENGERS.

4/10/2017

TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT ATTEMPTED TO APPLY THE BRAKES AND THE BRAKE PEDAL WOULD NOT DEPRESS. THE CONTACT HAD TO APPLY THE EMERGENCY BRAKE TO GET THE VEHICLE TO STOP. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE MASTER BRAKE CYLINDER AND BRAKE BOOSTER FAILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 100,000.

12/13/2017

WHILE DRIVING NORTH ON INTERSTATE 75 WHEN I WENT UNDER THE BRIDGE UNDER PASS SOME HIT MY WINDSHIELD & HAS CRACKED IT AND THE CRACK IS MOVING. *TR

3/15/2015

TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE AIR CONDITIONER FAILED TO WORK. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CONDENSER FAILED DUE TO A LEAK AND NEEDED TO BE REPLACED. THE DEALER STATED THAT DUE TO THIS BEING A KNOWN ISSUE WITH THESE VEHICLES, THE PART WAS CURRENTLY ON NATIONAL BACKORDER. PRIOR TO THE FAILURE, THE CONDENSER HAD BEEN REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 52,000.

5/5/2017

THE VEHICLE HAD APPROXIMATELY 3500 MILES WHEN RETURNED TO DEALERSHIP. THE PRIMARY ISSUE WAS "RUNNING ROUGH." THE VEHICLE WAS IN THE REPAIR SHOP OVER FIVE WEEKS. IN THREE INCIDENTS PICKED UP THE VEHICLE WHEN IT WAS SUPPOSEDLY FINE. WITHIN MINUTES THE CECILE STALLED AND STARTING TO SHUTTER. WARNING INDICATORS INCLUDE ENGINE AND TRANSMISSION SYSTEM, EMISSION SYSTEM, STABILITRACK STABILITY CONTROL SYSTEM, AND ANTILOCK BRAKING SYSTEM. VEHICLE UNSAFE TO DRIVE. THE 2015 SUBURBAN WAS NEWLY DESIGNED. REPAIR BULLETINS WERE ISSUED. VEHICLE RECENTLY PICKED UP AND STILL "RUNS ROUGH." THE VEHICLE HANDLES DIFFERENTLY AS IT SHIFTS FROM V4 TO V8 (FUEL ECONOMY DESIGN) WHEN SLOWING. THIS MAKES THE VEHICLE HANDLING INCONSISTENT DEPENDING WHAT MODE IT IS OPERATING AND CAN BE UNSAFE. OTHER POTENTIAL SAFETY ISSUES WHEN RAINING, THE REAR CAMERA (BACKUP) IS NOT FUNCTIONAL. ALSO, WHEN STARTING IN REVERSE, THERE IS AN EXTENDED PERIOD THE "COMPUTER IS LOADING" AND THEIR IS NO INPUT ALTHOUGH YOUR BACKING UP. IN ESSENCE, THE REAR BACKUP WARNING SYSTEM IS NOT FUNCTIONAL. *TR

3/23/2015

VEHICLE IS CREATING A BUFFETING, PRESSURE SOUND AND SENSATION AT LOW TO MID RANGE SPEEDS. CREATING HEADACHE, DIZZINESS AND STRAIN. *TR

3/25/2015

TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE AIR CONDITIONING SPORADICALLY FAILED TO FUNCTION. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AIR CONDITIONER CONDENSER FAILED DUE TO A FREON LEAK AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS UNABLE TO ASSIST AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 35,000. UPDATED 07/13/17*LJ UPDATED 10/13/2017*JS

5/11/2017

TL* THE CONTACT OWNS A 2015 CHEVROLET SURBURBAN. WHILE THE VEHICLE WAS STATIONARY, THE AIR CONDITIONING SYSTEM FAILED. THE VEHICLE WAS DIAGNOSED AS HAVING A FAULTY CONDENSOR. THE DEALER WAS CONTACTED AT SUBURBAN CHEVROLET IN EDEN PRARIE, MINNESOTA, BUT THE PART WAS UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CALL WAS FORWARDED TO NHTSA. THE FAILURE MILEAGE WAS 56,000.

6/1/2017

TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. WHILE ATTEMPTING TO BRAKE THE VEHICLE, THE BRAKES MADE AN ABNORMAL LOUD NOISE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKES AND ROTORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE BRAKES AND ROTORS HAD BEEN REPLACED A TOTAL OF THREE TIMES SINCE THE PURCHASE OF THE VEHICLE. ALSO, WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE HESITATED AND SLOWED DOWN. THE VEHICLE WAS TAKEN TO THE DEALER. THE CONTACT WAS INFORMED THAT THE VEHICLE HAD NOT FAILED AND THAT WAS HOW IT WAS CALIBRATED. THE CONTACT ALSO STATED THAT THE LIFTGATE FAILED TO OPEN AUTOMATICALLY AND HAD TO BE MANUALLY OPERATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 43,000.

3/15/2016

TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. THE CONTACT STARTED THE VEHICLE AND ACTIVATED THE AIR CONDITIONER; HOWEVER, HOT AIR CIRCULATED THROUGH THE AIR VENTS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AIR CONDITIONER CONDENSER NEEDED TO BE REPLACED DUE TO A LEAK. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

3/30/2016

TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN EQUIPPED WITH CONTINENTAL CROSSCONTACT LX20 TIRES, SIZE: P275/55R20. WHILE DRIVING APPROXIMATELY 50 MPH, A LOUD NOISE AND HEAVY VIBRATION OCCURRED UNDERNEATH THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT ALL FOUR TIRES HAD EXCESSIVE WEAR. THE TIRES WERE ROTATED SEVERAL TIMES, BUT THE FAILURE RECURRED. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER WHERE IT WAS DETERMINED THAT THE TIRES MAY HAVE TO BE REPLACED. THE TIRES WERE NOT REPLACED. THE TIRES WERE THE ORIGINAL TIRES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE DOT NUMBER WAS NOT PROVIDED. THE APPROXIMATE TIRE AND VEHICLE FAILURE MILEAGE WAS 30,000. *TR

1/4/2017

TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. ON ALL FOUR DOORS, THE EXTERIOR TRIM WAS DETACHING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ADHESIVE ON THE TRIM WAS INADEQUATE AND NEEDED TO BE REAPPLIED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. HEARTLAND CHEVROLET (LOCATED AT 501 N STATE ROUTE 291, LIBERTY, MO) DIAGNOSED THAT THE BONDING AGENT ON THE TRIM WAS DEFECTIVE AND THE PANELS WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 73,105.

9/1/2017

TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. WHILE DRIVING AND MAKING A LEFT TURN, THE STEERING WHEEL SEIZED AND THE STABILIZER BAR WARNING INDICATOR ILLUMINATED. AS A RESULT, THE CONTACT CRASHED INTO A LIGHT POLE IN THE PARKING LOT OF THE ANDERSON PONTIAC GMC DEALER (1001 BOWENS MILLS RD, GA 31533, PHONE NUMBER: (912) 384-0811). THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE CONTACT NOTIFIED ANDERSON PONTIAC GMC, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,006.

10/30/2017

TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE LIFTGATE, AFTER BEING OPERATED, WOULD INDEPENDENTLY FALL WITHOUT WARNING. THE CONTACT STATED THAT BOTH SHE AND HER HUSBAND WERE STRUCK BY THE LIFTGATE. THERE WERE NO INJURIES. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 46,000.

8/21/2018

TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. WHILE DRIVING APPROXIMATELY 10 MPH IN HEAVY TRAFFIC, THE VEHICLE LOST ALL BRAKING ABILITY AND THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. ALSO, THE BRAKE WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED TWO OTHER TIMES. THE VEHICLE WAS TAKEN TO CHEVROLET 112 (2096 NY-112, MEDFORD, NY 11763) WHERE IT WAS DIAGNOSED THAT THE MASTER CYLINDER FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.

11/27/2018