2012 Chevrolet Suburban Owner Complaints

DASHBOARD HAS CRACKED. VEHICLE WAS STATIONARY. I'M CONCERNED THAT IN THE EVENT OF AN ACCIDENT, SHARP PLASTIC PIECES COULD BE DANGEROUS.

5/4/2016

THE TOP DASH BOARD IN FRONT OF DRIVER SEAT AND THE PASSENGER SEAT HAS CRACKED AND I HAVE READ THE IT COULD POSSIBLE AFFECT THE AIRBAG. THE CRACK ON THE DRIVER SIDE IS ABOUT 12 INCHES AND THE PASSENGER SIDE IS ABOUT 6 INCHES. THE VEHICLE WAS PARK AT MY HOUSE WHEN I NOTICES THESE CRACKS.

6/6/2016

TL* THE CONTACT OWNS A 2012 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT INTERMITTENTLY ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN DIAGNOSED AN UNKNOWN PLUG WAS LOOSE UNDER THE PASSENGERS SEAT. THE REPAIRS WERE MADE BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 31,637.

4/14/2015

HAVING ISSUES WITH VARIOUS WARNING LIGHTS WILL COME ON IN THE DASH (SEAT BELT, TRACTION CONTROL, AIR BAGS), THE RADIO WILL GO DEAD AND THE HEADLIGHTS WILL FLICKER, AND IT LOSES POWER AND STEERING FOR A FEW SECONDS. IT SEEMS TO HAPPEN WHEN I'M APPLYING BRAKES OR TURNING CORNERS AND JUST AT RANDOM TIMES. I'M VERY WORRIED ABOUT THIS HAPPENING FOR EXTENDED PERIODS OF TIME, ESPECIALLY ON HARD CURVES WHEN YOU LOSE POWER. THE DEALER IS REPORTING THAT IT IS A GROUND CABLE ISSUE AND WANT US TO COVER THE ENTIRE COST OF REPAIRS. UPDATED 09/15/15*LJ

7/15/2015

WENT TO PUT MY SHOES ON AND I SAW THAT MY FRONT END OF MY TRUCK WAS ON FIRE .IT HAD BEEN 15 HOURS SINCE I HAD DRIVEN THE TRUCK . THERE WERE FLAMES COMING OUT OF THE FRONT PASSAGNER SIDE ON THE GRILL. AND ENGULFED THE FRONT END OF MY TRUCK. *TR

5/29/2012

POWER LIFT GATE DROPPED SUDDENLY ;

7/23/2015

WENT TO PUT MY SHOES ON AND I SAW THAT MY FRONT END OF MY TRUCK WAS ON FIRE .IT HAD BEEN 15 HOURS SINCE I HAD DRIVEN THE TRUCK . THERE WERE FLAMES COMING OUT OF THE FRONT PASSAGNER SIDE ON THE GRILL. AND ENGULFED THE FRONT END OF MY TRUCK. *TR

5/29/2012

TL* THE CONTACT OWNS A 2012 CHEVROLET SUBURBAN. WHILE DRIVING 50 MPH, THE VEHICLE STALLED WITHOUT WARNING AND THE ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 35,000.

8/25/2014

WENT TO PUT MY SHOES ON AND I SAW THAT MY FRONT END OF MY TRUCK WAS ON FIRE .IT HAD BEEN 15 HOURS SINCE I HAD DRIVEN THE TRUCK . THERE WERE FLAMES COMING OUT OF THE FRONT PASSAGNER SIDE ON THE GRILL. AND ENGULFED THE FRONT END OF MY TRUCK. *TR

5/29/2012

TL - THE CONTACT OWNS A 2012 CHEVROLET SUBURBAN. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE BEGAN TO JERK AND THERE WAS A SUDDEN LOSS OF ACCELERATION POWER WITHOUT WARNING. THE CONTACT MENTIONED THAT THE DOOR LOCKS CONTINUOUSLY BEGAN TO LOCK AND UNLOCK AS THE RADIO SHUT OFF. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS SCHEDULED TO BE DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 63,000. RK

2/26/2014

WHILE DRIVING THE CAR WHEN IT WAS COLD, AND RUNNING FOR ABOUT 10 TO 15 MINUTES, WENT ON THE FREEWAY AND WHILE DE ACCELERATING, THE TRANSMISSION JERKED AND LOCK FOR A BRIEF SECOND, AND FELT LIKE SOMEONE HIT YOU IN THE BACK WITH A BASEBALL BAT. IT ONLY DOES THIS WHEN THE CAR IS STARTED FIRST THING IN THE MORNING OR EVENING. WHEN THE CAR IS COLD. THIS GIVES A FALSE SENSE OF BREAKING WHILE EXITING A FREEWAY AS THE TRANSMISSION LOCKS AND FEELS LIKE IT IS GOING TO LOCK ALL THE GEARS AND THROW YOU INTO THE WINDSHIELD. IT IS LIKE A ROLLER COASTER RIDE AT END AND THROWING YOU FORWARD. OR LIKE SOMEONE HIT YOU WITH A BASEBALL BAT. DEALER UNABLE TO FIX PROBLEM TO THE DEALER AND THEY TRIED TO REPROGRAM THE TRANSMISSION IT DID NOT WORK. STILL HAVING ISSUES AND SUBARU OF AMERICA TOLD ME, THAT THEY HAVE MANY TECHNICAL ISSUES WITH THE POWER TRAIN AND NOT SURE WHICH ISSUE THIS APPLIED TO. *TR

12/11/2013

WHEN THE CAR IS COLD AND WENT ON THE FREEWAY AND AFTER ABOUT 20 TO 30 MINUTES OF DRIVING WHEN EXITING THE FREEWAY, THE TRANSMISSION, MAKES A CLUNK SOUND AND DOWNSHIFTS AND JERKS THE WHOLE CAR AND IT FEELS LIKE YOU ARE GOING THROUGH THE WINDSHIELD AND CAUSES WHIPLASH LIKE EFFECTS. LIKE SOMEONE HIT YOU IN THE BACK WITH A BASEBALL BAT. TOOK CAR IN TO SUBARU DEALER THEY TRIED REPROGRAMMING BUT IT DID NOT WORK. THIS IS A VERY SERIOUS SAFETY ISSUE THAT NEEDS TO BE ADDRESSED AND SUBARU DOES NOT HAVE ANY ANSWERS. *TR

12/11/2013

ON 9/23/12 WHILE CHANGING A FLAT, IT WAS DISCOVERED THAT THE SPARE TIRE HAS RUBBING ON THE SIDE WALLS. THE SPARE TIRE HAS NEVER BEEN USED AS WE JUST BOUGHT THE VEHICLE NEW. BROUGHT THIS TO THE ATTENTION OF THE DEALERSHIP ON 9/24/12 AS TO HOW WE SHOULD SECURE THE SPARE WITHOUT CAUSING RUBBING AGAIN. THEY ADVISED THEY WOULD LOOK INTO IT AND CALL US BACK. STILL HAVE NOT HEARD ANYTHING. CONCERNED WITH CONTINUED RUBBING ON THE SIDE WALLS IF WE SHOULD EVER NEED TO USE THE SPARE AGAIN AS IT CAN BLOW OUT. *TR

10/9/2012

TL* THE CONTACT OWNS A 2012 CHEVROLET SUBURBAN EQUIPPED WITH MICHELINE TIRES, TIRE LINE: LTXM/S2, TIRE SIZE: 265/70/17 N/A, AND DOT NUMBER: M3KP494X. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, HE OBSERVED THREAD SEPARATION ON THE FRONT DRIVER, FRONT PASSENGER SIDE TIRES AND THE PASSENGER SIDE REAR TIRE. THE VEHICLE WAS SCHEDULED FOR AN APPOINTMENT WITH A TIRE TECHNICIAN ON JULY 12, 2017. THE MANUFACTURER OF THE TIRE WAS CONTACTED AND INFORMED THE CONTACT THAT ONCE THE TIRES WERE DIAGNOSED TO CONTACT THEM BACK. THE VEHICLE FAILURE MILEAGE WAS APPROXIMATELY 74,000. THE TIRE FAILURE MILEAGE WAS APPROXIMATELY 36,000.

7/12/2017

ON 9/23/12 WHILE CHANGING A FLAT, IT WAS DISCOVERED THAT THE SPARE TIRE HAS RUBBING ON THE SIDE WALLS. THE SPARE TIRE HAS NEVER BEEN USED AS WE JUST BOUGHT THE VEHICLE NEW. BROUGHT THIS TO THE ATTENTION OF THE DEALERSHIP ON 9/24/12 AS TO HOW WE SHOULD SECURE THE SPARE WITHOUT CAUSING RUBBING AGAIN. THEY ADVISED THEY WOULD LOOK INTO IT AND CALL US BACK. STILL HAVE NOT HEARD ANYTHING. CONCERNED WITH CONTINUED RUBBING ON THE SIDE WALLS IF WE SHOULD EVER NEED TO USE THE SPARE AGAIN AS IT CAN BLOW OUT. *TR

10/9/2012

HAVE P275/55 R20 BRIDGESTONE DUELER H/L ALENZA TIRES WITH 25,600 MILES ON THEM, 10/32 OF TREAD LEFT AND THE DRY ROTTING IS HORRIBLE ESPECIALLY AROUND THE RIM! CONTACTED BRIDGESTONE DIRECTLY TO SEE IF THEY HAD ANY ACTIVE RECALLS AND WAS BASICALLY BRUSHED OFF AS AN OZONE PROBLEM. THE LADY SAID BRIDGESTONE HAD NO RECALLS ON ANY OF THERE TIRES. VERY DISAPPOINTED IN BRIDGESTONE AND CONCERNED THIS COULD LEAD TO A VERY BAD BLOWOUT.

8/12/2016

TL* THE CONTACT OWNS A 2012 CHEVROLET SUBURBAN. WHILE DRIVING 45 MPH, THE RADIO AND DASHBOARD LIGHTS BLINKED OFF AND ON AND THE DOORS LOCKED AND UNLOCKED CONTINUOUSLY. THE CONTACT ALSO STATED THAT THE ENGINE WAS ACTING LIKE IT WAS STALLING. THE CONTACT STATED THAT THE ABS WORKED INTERMITTENTLY. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER AND SHUT IT OFF. WHEN THE VEHICLE WAS RESTARTED, THE ENGINE REVVED HIGHLY AS IF IT WERE IN NEUTRAL. UPON TAKING OFF, THE VEHICLE HESITATED AS IF IT WOULD STALL AGAIN. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 103,000.

1/27/2016

MY 2012 SUBURBAN HAS 90,000 MILES. I HAD THE LIFTERS AND OIL PUMP GO BAD IN OCTOBER. TWO WEEKS LATER I AM BACK IN THE SHOP BECAUSE THE WHEEL BEARING HAS GONE BAD. THIS IS NOT COVERED UNDER WARRANTY. ALSO MY DASH IS CRACKING. I HAD A 1999 SUBURBAN AND NEVER HAD THESE PROBLEMS.

10/26/2016

TL* THE CONTACT OWNS A 2012 CHEVROLET SUBURBAN. WHILE DRIVING APPROXIMATELY 60 MPH, THE STEERING WHEEL SEIZED AND THE VEHICLE STARTED TO PULL WHILE ATTEMPTING TO CHANGE LANES. IN ADDITION, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AND STEERING ABILITY WAS LOST. THE DRIVER WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD AND THEN DROVE SLOWLY HOME. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V112000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT ONLY NHTSA HAD THE ABILITY TO ADD THE VIN TO THE RECALL. THE CONTACT WAS REFERRED TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 89,139.

6/19/2017

WHEN TRYING TO START PUT SUV THE KEY GWYS STUCK AND WON'T TURN AFTER THIS STARTED HAPPENING OUR STABILITY CONTROL SENSOR STARTED GOING OFF. IT USED TO TURN OFF ONE U SHUT OFF THE SUB BUT NOT IT'S ALWAYS ON. AND THE KEY WON'T TURN UNLESS U WIGGLE IT.

10/28/2018

WHEN TRYING TO START PUT SUV THE KEY GWYS STUCK AND WON'T TURN AFTER THIS STARTED HAPPENING OUR STABILITY CONTROL SENSOR STARTED GOING OFF. IT USED TO TURN OFF ONE U SHUT OFF THE SUB BUT NOT IT'S ALWAYS ON. AND THE KEY WON'T TURN UNLESS U WIGGLE IT.

10/28/2018

WHEN DRIVING THE VEHICLE, THIS MOSTLY OCCURS ON SURFACE STREETS, THE STABILITRAK LIGHTS WILL COME ON AND THEN SHUT OFF. THE PROBLEM HAS PROGRESSED AND THE LIGHTS WILL NOW COME ON AND THEN BLACK OUT THE DASHBOARD. THE CAR HAS EVEN COMPLETELY LOST POWER WHILE DRIVING AND THEN COME BACK ON. THIS IS QUITE TERRIFYING! THE BATTERY HAS BEEN REPLACED AND IS BRAND NEW. THE ONLY TIME THE CAR LOST POWER ON THE HIGHWAY WAS WHEN THE CAR WAS MOVING AT A SLOWER RATE OF BETWEEN 30-50 MPH.

11/6/2018

CAR WAS IN FLORIDA PARKED FOR THREE DAYS IN DIRECT SUNLIGHT. SUNROOF VISOR WAS CLOSED. ON DAY 3, SUNROOF EXPLODED AND SHATTERED WHILE CAR WAS PARKED. *TR

5/30/2013

TL* THE CONTACT OWNS A 2012 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE EXITING THE DRIVEWAY, THE CONTACT HEARD A LOUD SHATTERING SOUND AND NOTICED THAT THE REAR WINDOW WAS SHATTERED WITHOUT IMPACT TO THE WINDOW. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 15,000. ..UPDATED 12-05-13 *BF

9/30/2013

TL - THE CONTACT OWNS A 2012 CHEVROLET SUBURBAN. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE BEGAN TO JERK AND THERE WAS A SUDDEN LOSS OF ACCELERATION POWER WITHOUT WARNING. THE CONTACT MENTIONED THAT THE DOOR LOCKS CONTINUOUSLY BEGAN TO LOCK AND UNLOCK AS THE RADIO SHUT OFF. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS SCHEDULED TO BE DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 63,000. RK

2/26/2014

THE FIRST TIME THE INCIDENT HAPPENED MY CAR LOCKED AND UNLOCKED THE DOORS WHILE IM DRIVING AND THEN WHEN I PARKED IT WONT START, AFTER 5 MINS IT STARTED AND I DROVE IT TO THE DEALERSHIP. AFTER COUPLE OF DAYS THEY SAID EVERYTHING IS FINE SO I DROVE IT BACK HOME. AFTER 3 DAYS WHILE IM DRIVING IT AT 40 M/HR IT LOOSES POWER AND CAME BACK THEN WHEN I PARKED IT WONT START AGAIN SO IT WAS TOWED GOING TO THE DEALERSHIP AND THERE IS A GRINDING NOISE ON THE TRANSMISSION WHEN BACKING AND MOVING IT FORWARD. BUT AFTER 3 DAYS THEY SAID EVERYTHINGS FINE AND THEY WANT ME TO TAKE IT HOME BUT I REFUSED AND IT STAYS THERE FOR 3 WKS, THEY NEVER CALL ME FOR UPDATES, NEVER CALL ME BACK EVERYTIME I LEFT A MSG OR NOT ANSWER MY PHONE CALL AT ALL. NEVER GIVE ME A LOANER CAR WHICH IS PART OF MY WARRANTY, AND AFTER 3 WKS THEY TOLD ME TO PICK UP MY CAR BECAUSE THERE IS NOTHING TO FIX. AND I DECIDED TO TRADE THE CAR (DIFFERENT MAKE) BECAUSE I DON'T FEEL SAFE ANYMORE, I LOST A LOT OF MONEY BECAUSE OF THEM BEING IRRESPONSIBLE. *TR

10/22/2014

TL* THE CONTACT OWNS A 2012 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE TIRES CONSTANTLY BECAME FLAT. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER STATED THAT THE ALUMINUM WHEELS WERE CORRODED AND WOULD NOT HOLD THE BEAD THAT HELD PRESSURE IN THE TIRE. THE DEALER STATED THE RIMS WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.

3/26/2015

TL* THE CONTACT OWNS A 2012 CHEVROLET SUBURBAN. WHILE ATTEMPTING TO REFUEL THE VEHICLE, THE FUEL PUMP SEIZED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 66,000.

10/7/2015

MY 2012 SUBURBAN HAS 90,000 MILES. I HAD THE LIFTERS AND OIL PUMP GO BAD IN OCTOBER. TWO WEEKS LATER I AM BACK IN THE SHOP BECAUSE THE WHEEL BEARING HAS GONE BAD. THIS IS NOT COVERED UNDER WARRANTY. ALSO MY DASH IS CRACKING. I HAD A 1999 SUBURBAN AND NEVER HAD THESE PROBLEMS.

10/26/2016

TL* THE CONTACT OWNS A 2012 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE SEAT BELT WOULD NOT LATCH. THE DEALER DIAGNOSED THAT THERE WAS WEAR AND TEAR ON THE VEHICLE. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 76,000.

11/21/2016

TL* THE CONTACT OWNS A 2012 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE VEHICLE'S FRONT DOORS WERE EQUIPPED WITH A PLASTIC PART ON THE INSIDE OF THE DOOR, WHICH ASSISTED WITH THE DOORS BEING ABLE TO SECURELY CLOSE. THE CONTACT STATED THAT THE PART NUMBER FOR THE DRIVER SIDE WAS 84053434 AND 84053436 FOR THE PASSENGER SIDE. THE PARTS DETACHED FROM THE VEHICLE, CAUSING THE DOORS NOT TO CLOSE PROPERLY AND REMAIN CLOSED. THE CONTACT CALLED AUTONATION CHEVROLET AMARILLO (2200 I-40 EAST, AMARILLO, TX 79103; 806-553-5681) WHERE IT WAS DIAGNOSED THAT THE DOOR HANDLES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT DUE TO THE VEHICLE EXCEEDING THE WARRANTY MILEAGE, THEY WERE UNABLE TO PROVIDE A FREE REPAIR. THE MANUFACTURER OPENED CASE NUMBER: 8/339/520-5303. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

9/29/2017

TL* THE CONTACT OWNS A 2012 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE FUEL PUMP MODULE FAILED AND CAUSED THE VEHICLE TO STALL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE VEHICLE NEEDED A NEW FUEL PUMP MODULE. THE VEHICLE WAS NOT REPAIRED. THE DEALER (FINDLAY CHEVROLET, 6800 S TORREY PINES DR, LAS VEGAS, NV 89118) STATED THAT THEY COULD NOT REPAIR THE VEHICLE BECAUSE IT WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS ALSO CONTACTED. THE FAILURE MILEAGE WAS 113,000.

7/5/2018

TL* THE CONTACT OWNS A 2012 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE STANDING OUTSIDE OF THE VEHICLE, THE SIDE CURTAIN AIR BAGS DEPLOYED INDEPENDENTLY WITHOUT WARNING, WHILE THE VEHICLE WAS IDLE. THE CONTACT MANUALLY DEFLATED THE AIRBAGS AND THE VEHICLE WAS DRIVEN TO MCELVEEN BUICK GMC (117 FARMINGTON RD, SUMMERVILLE, SC 29483) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 124,400.

5/29/2020

DASHBOARD STARTED CRACKING

7/17/2020

CRACKED DASHBOARD IN SEVERAL AREAS

3/30/2021