2021 Chevrolet Equinox Owner Complaints

WE JUST PURCHASED/LEASED THE AFOREMENTIONED 2021 CHEVROLET EQUINOX IN DECEMBER OF 2020. ABOUT A FEW WEEKS AGO, THE CAR STARTING SWAYING TOWARDS THE LEFT. VERY DANGEROUS. ESPECIALLY IF YOU ARE ON THE FREEWAY. **ALSO THERE IS A TECH SCREEN ISSUE. THE DASH SHOWS A CAR THAT WILL FLASH GREEN TO WARN YOU WHEN A CAR IS AHEAD, BUT IT IS FLASHING GREEN WHEN NOTHING IS AHEAD OR NO WHERE NEAR US. CONCERN THAT THIS COULD BE ELECTRICAL OR A FUSE. THANK YOU. AND BE BLESSED. PASTOR [XXX] C/O OF [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

2/23/2021

front end shakes at 25-30 mph. after 30 it goes away. 35000miles. 4 wheel balanced and no bent wheels or out of round tires.

3/21/2022

I feel the transmission is defective on this car. There are only 800+ miles on the car. In the morning I pulled the car out of the garage and the car did not feel smooth. I said that seemed awfully odd. I drove the car but nothing else happened. In the evening I parked the car in a parking lot up against a curb and a fence. I turned the engine off and placed it in park and I am positive about that. All of a sudden the car lurched forward jumped the curb knocked the fence down and stopped against a tree. Needless to say I was traumatized.

6/29/2021

It was a dark cold (minus 18) morning driving to work. All of the sudden a warning came on. The engine power is reduced mode came on and I went from highway speed to 30 mph instantly. I barely got home. I was terrified and the car would hardly go. Very dangerous. After much research because no dealer could get us in ( three week wait) we figured out what was causing it. Code P0234 turbocharge overboost. The dealer said I was safe to drive it. Still reduced power. After one week it warmed up to 17 degrees and the check engine light came off. I still have reduced engine power. New turbocharge feature for the 1.5 lt equinox. This should have been tested in cold climates. We regularly have 20 below temps and it’s a brand name car. I see a recall coming.

12/5/2021

I take my 6yr to school when we got shocked, I thought it was my clothes, but my child got shocked also, then pick her up from school took her to the doctor for her foot, I merged out to the main road and the SUV cut off no warning lights of any kind I got it back started after three attempts then about a minute after that the radio cut off , I made it back home and called the dealer they told me to call roadside, I spoke to them , I had my husband to follow me to the dealership, I dropped it of ,they called me and told me it ready for pick up, and told me they could not replicate it ,

1/21/2022

power locks with not lock or unlock with key fob or door buttons, doors will only look with the door buttons after exceeding 60+mph

2/12/2022

I reported earlier in regards to the turbo going out in cold weather. The turbo was fixed finally (happened before Thanksgiving) on 1/13/22 by the dealer. RMPs are running high (65 MPH - RMPs are 2300) and it isnt shifting properly. wont shift to the next gear.

1/20/2022

2021 Chevy equinox vacuum pump failed causing the breaking to become impossible to use while operating.

11/28/2022

Chevy Equinox turned off while in the turn lane. Car would not turn back on. No warning was shown prior to the incident but now there is a solid check engine light. upon googling it seems other chevy's have a fuel pump flow issue causing cars to stall and not turn on. chevy upon inquiring if our equinox has a recall they said no even though other 2021 equinox's have this issue. i believe this is a safety issue, if it is a fuel pump issue how do we know it can't cause the engines to catch fire from improper fueling. this needs to be looked into.

2/10/2023

Tire thread is coming off for some reason also my car was stalling to pick up speed like if it was stoping and going

10/27/2023

WE BOUGHT A NEW CHEVY EQUINOX. ONE DAY LATER, WHILE I WAS DRIVING 70 MPH IN THE CENTER LANE ON I-75, MY WIFE ENGAGED THE ELECTRIC PARKING BRAKE THINKING IT WAS A CONSOLE LATCH. THE VEHICLE VIOLENTLY SWERVED TO THE RIGHT, AND ONLY BECAUSE I HAD BOTH HANDS ON THE WHEEL, DID WE AVOID A ROLL OVER. STILL WE ENDED UP PARTLY IN THE RIGHT-HAND LANE. THANKFULLY, THERE WERE NO VEHICLES BESIDE US AT THE TIME. ADRENALINE SHOT THROUGH BOTH OF US AS WE REALIZED THAT ANY VEHICLE IN THE LANE NEXT TO US COULD HAVE HIT US OR WE HIT THEM AND SERIOUS INJURIES OR DEATH COULD HAVE OCCURRED. WE FIRMLY BELIEVE THAT HAVING THE EMERGENCE PARKING BRAKE CONTROL IN THE CENTER CONSOLE NEXT TO THE CUP HOLDERS AND IN A SPACE WHERE OTHER THINGS MIGHT BE STORED, IS A HAZARD. ONLINE WE FOUND SEVERAL SIMILAR INSTANCES WHERE SOMEONE DID THIS SAME THING EITHER ACCIDENTALLY OR EVEN ON PURPOSE. THIS CONTROL DOES NOT BELONG IN A SPACE WHERE SOMEONE OTHER THAN THE DRIVER COULD ACCIDENTALLY ENABLE IT. CURIOSITY OR SIMPLE IGNORANCE COULD COST A LIFE. CHEVY MADE IT EASY WITH THIS HAZARDOUS DESIGN! RICK HENDRICK CHEVROLET IN NAPLES, FL WOULD NOT LET US CANCEL THE PURCHASE; THEY SAID WE "TOOK DELIVERY EVEN THOUGHT THE SALEMAN CALLED BECAUSE WE HAD NOT SIGNED THE TITLE PAPERWORK IN THE CORRECT PLACE. I SHOULD LIKE TO KNOW IF THEY WOULD HAVE TO TAKE IT BACK SINCE WE NEVER COMPLETED THAT PARTICULAR PIECE OF PAPERWORK. ANY CHANCE YOU COULD TELL ME IF WE CAN OR CAN'T MAKE THEM RETURN OUR TRADE-IN AND CANCEL THE PURCHASE OF THIS CAR THAT "BUY" ANOTHER OLDER, USED MODEL THAT DOESN'T HAVE THAT EQUINOX FEATURE. WE ARE LEARY NOW. HELP!

4/22/2021

Was driving 75mph on interstate and had to brake for car in front of me and had ZERO brake assist. Pedal was extremely hard to push and almost no braking power for vehicle. Vehicle has only 32,450 miles on it. Braking assist never returned and had to get vehicle in for service.

7/11/2022

When making a sharp turn left or right from a standstill the vehicles makes an audible grinding noise and vibration in the steering wheel. Feels like you're driving over rumble strips. Vehicle was taken to dealer on 7/28/21 and problem was recreated by technician on test drive. Cause of issue was determined to be the electric duel pinion rack and pinion steering gear. This part was replaced under warranty. On 9/30/21 the exact same issue with the same symptoms started happening again. Dealer was contacted and appointment was made for 10/4/21. I feel that my safety and the safety of others are at risk due to if the steering system fails completely I would not be able to control the vehicle.

10/1/2021

My front collision alert system has stopped working, I have taken it to multiple dealerships within my certified vehicle company. Next, my automatic High beams do not function at all, which is difficult to navigate at night without them. I have tried to update my vehicle and sent it to other dealerships and they cannot figure out what is wrong. And lastly, my lane assistance system is not working either, every time I have tried to reset, nothing has happened. Due to all of these functions not working the automatic high beams, I have had to be extra careful when driving at night. The lane assist system not functioning at all has made driving in compact roadways more difficult. Lastly the front collision alert system not working at all has caused many incidents that could have led to multiple accidents. I have talked to customer service agents, mechanics, and car managers from dealerships and they can't figure it out either. Please help!

7/30/2024

The contact stated he was driving a rented 2021 Chevrolet Equinox. The contact stated while driving 20 mph and crossing an intersection when another vehicle t-bone crashed into his front driver's side door. The crash caused him to collide with a third vehicle. No air bags were deployed in his vehicle. The contact sustained multiple injuries and a type 3 AC joint separation on his left shoulder. The contact did seek medical attention at an Emergency Room. The contact also stated the driver in the third vehicle did sustain unknown injuries and was unaware if they seek medication attention for their injuries. A police report was filed. The vehicle was not drivable. The vehicle was towed to towing lot. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was unknown.

1/19/2022

The contact owns a 2021 Chevrolet Equinox D2. The contact stated while his wife was driving at 15 MPH in a traffic circle, another vehicle crashed on both the front passenger's side door and the rear passenger's side door of the vehicle. The airbags failed to deploy. There were no warning lights illuminated. The contact's wife did not sustain any injuries. A police report was filed. The vehicle was towed to a tow lot. The vehicle was then towed to an autobody shop. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 18,000.

4/22/2022

The contact owned a 2021 Chevrolet Equinox. The contact stated that while driving at 40 MPH, the front driver's wheel detached from the vehicle. The brake pedal was depressed; however, the vehicle failed to stop. The air bags did not deploy. The insurance company deemed the vehicle totaled. The contact was injured; she had a concussion. The contact received medical attention. The vehicle was towed to the dealer; however, no failure was found. The manufacturer was made aware of the failure. The failure mileage was approximately 21,680. The VIN was not available.

8/18/2023

The contact owns a 2021 Chevrolet Equinox. The contact stated that while the vehicle was parked, the contact became aware of a puddle of water on the front passenger's side floor mat. The vehicle was taken to an independent mechanic where it was determined that the seal on the luggage rack had failed. The contact was advised to contact the dealer. The dealer was made aware of the failure but provided no assistance. The manufacturer was made aware of the failure but provided no assistance. The contact referenced an unknown recall however, the VIN was not under recall. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 68,000.

7/21/2025

The contact owns a 2021 Chevrolet Equinox. The contact stated that while driving at various speeds, the vehicle lost automotive power. No warning light was illuminated. In addition, the contact stated that the vehicle hesitated while restarting. The vehicle was taken to a local independent mechanic, where it was diagnosed with inadequate fuel pump flow. The local dealer was contacted; however, the VIN was not under recall. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 40,000.

9/3/2025

The contact owns a 2021 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the vehicle shuddered and stalled twice after idling, or while coming to a stop. No warning light was illuminated. The vehicle was able to be restarted. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 23V013000 (Fuel System, Gasoline); however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 61,000.

9/26/2025

TL* THE CONTACT OWNS A 2021 CHEVROLET EQUINOX. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE INTELLIBEAM HEADLIGHT FEATURE CAUSED THE HIGH BEAMS TO ENGAGE AUTOMATICALLY. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO BONIFACE HIERS CHEVROLET (800 S HARBOR CITY BLVD, MELBOURNE, FL 32901) WHERE THE MECHANIC DISABLED THE INTELLIBEAM FEATURE IN THE VEHICLE. HOWEVER, THE ISSUE RECURRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 3,000.

4/26/2021

Modern white LED Headlights too bright, even on Equinox (constantly flashed with low beams on). My son (20), wife (56), and I (52) are dazzled by new LED headlights. It's actually a huge problem, headlights are too dazzling. I know we're not the only ones dazzled.

12/30/2024

As I was driving into my driveway, My front driver’s side tire exploded and the back driver’s side tire has a huge bubble in it.

9/14/2022

As I was driving into my driveway, my front driver’s side tire exploded. When I checked the other tires, I noticed a big bubble on the rear driver’s side tire.

9/14/2022

The contact owns a 2021 Chevrolet Equinox. The contact stated while approaching a stop light, the vehicle behind the contact was rear-ended by another vehicle causing the vehicle behind the contact to rear-end the contact’s vehicle, causing minor damages. The contact stated that the vehicle behind the contact had major damages. When the contact was rear-ended the seat belt on the driver's side did not retract at the point of impact, causing the contact to launch forward and struck a sun visor with his head. The contact had sought medical attention for neck pain and for headaches. The contact was unsure if anyone else was injured or if a police report was filed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 88,365.

6/1/2023

The contact leased a 2021 Chevrolet Equinox. The contact stated that while driving approximately 30-35 mph, he made a right turn going across an intersection and collided with a 2012 Ford Focus. The brakes were applied, but the response was too slow. There were no warning lights illuminated. The air bags deployed. The vehicle was filled with smoke. The driver's side front door failed to open. The fire department was on the scene, but there were no reported fire. A police report was filed. The vehicle was towed to a towing lot. The air bag struck the driver in the chest. The contact sustained internal bruising, including bruising on her abdomen and on her arms. The driver was taken to the hospital, where medical attention was provided. The vehicle was towed to the local dealer body shop, where it was discovered that the failure was due to the seat belts not engaging. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 11,000.

9/12/2023

Front camera inoperative. Not listed as a safety concern.

5/13/2024

My front collision alert system has stopped working, I have taken it to multiple dealerships within my certified vehicle company. Next, my automatic High beams do not function at all, which is difficult to navigate at night without them. I have tried to update my vehicle and sent it to other dealerships and they cannot figure out what is wrong. And lastly, my lane assistance system is not working either, every time I have tried to reset, nothing has happened. Due to all of these functions not working the automatic high beams, I have had to be extra careful when driving at night. The lane assist system not functioning at all has made driving in compact roadways more difficult. Lastly the front collision alert system not working at all has caused many incidents that could have led to multiple accidents. I have talked to customer service agents, mechanics, and car managers from dealerships and they can't figure it out either. Please help!

7/30/2024

Front camera inoperative. Not listed as a safety concern.

5/13/2024

When purchase vehicle there was only 9,567 miles on it . I had the car for 1 year when lane changing warning and front camera went out. Also effected my car started. Dont know when it was first purchase and they say warranty is up. It could of been the end of 2024 but they say 1/2024.. Miles is under 36000 and the end of 2024 is 3year. My bill they stat is over 1500. I can afford it in this economy. And chevy should honor the bumper to bumper warranty. Im disappointed in Chevy, that there electronics go in less then 3 years. I hope that chevy for a large corporation will make this right. Cause right now im not happy with chevy vehicle [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

11/6/2024

Windshield wipers stopped working while driving losing clear forward vision. Dealership has had car for 4 days and still unable to fix the wipers

2/3/2022

The contact owns a 2021 Chevrolet Equinox. The contact stated while driving 70-75 MPH, the messages "Fuel System Needs Service", "Front Detection System Needs Service", and "Side Detection System Needs Service" and other unknown messages illuminated. The contact exited the highway and veered to the side of the road. The contact called OnStar, who assisted her to run a diagnostic test on the vehicle. OnStar informed the contact that two unknown codes were found. OnStar advised the contact to take the vehicle to the nearest dealer for repair. The contact turned off the vehicle for a while. Upon attempting to restart the vehicle, the vehicle failed to restart after several attempts. The vehicle was towed to the local dealer, where it was diagnosed that the Body Control Module (BCM) had failed and the part to repair the vehicle would not be available for 1-3 weeks. The manufacturer was notified of the failure and expedited the repair of the vehicle by shipping the part to the dealer within a week. The contact stated that the vehicle was repaired; however, the side detection system was still inoperable. The failure mileage was approximately 11,000.

3/18/2022

2021 CHEVROLET EQUINOX. CONSUMER STATED THAT THEIR VEHICLE PULLS TO THE LEFT WITH THE SLIGHTEST RELEASE OF THE STEEING WHEEL. THE CONSUMER STATED THE VEHICLE WAS REPAIRED. THE CONSUMER REQUESTED TO COMPENSATED FOR THE INCONVIENCE.

8/31/2022

The contact leased a 2021 Chevrolet Equinox. The contact stated that while driving approximately 30-35 mph, he made a right turn going across an intersection and collided with a 2012 Ford Focus. The brakes were applied, but the response was too slow. There were no warning lights illuminated. The air bags deployed. The vehicle was filled with smoke. The driver's side front door failed to open. The fire department was on the scene, but there were no reported fire. A police report was filed. The vehicle was towed to a towing lot. The air bag struck the driver in the chest. The contact sustained internal bruising, including bruising on her abdomen and on her arms. The driver was taken to the hospital, where medical attention was provided. The vehicle was towed to the local dealer body shop, where it was discovered that the failure was due to the seat belts not engaging. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 11,000.

9/12/2023

Tire thread is coming off for some reason also my car was stalling to pick up speed like if it was stoping and going

10/27/2023

blind spot monitor light comes on and off; occurs only on driver side; will occur sporadically - also may occur when left blinker is activated; taken to dealership who states sensor not working and has been an issue with other Chevrolet equinox vehicles over the past several years; extended warranty does not cover it; I am now always needing to look for vehicles to my side as the light is not accurate and there are times when there is a vehicle in my blind spot but the sensor does not activate to warn me; the service bulletin report states: "Correction: if the blind side zone has been found not working properly, apply a piece of aluminum butyl tape to the bottom of the driver side object sensing alert module" ----- QUITE A UNSAFE SOLUTION to an ongoing issue with this vehicle over the past several years. I have already paid for diagnostic test - $188.00; the repair cost is another $598.00 -- unacceptable for an ongoing issue for this vehicle.

1/3/2024

Front camera inoperative. Not listed as a safety concern.

5/13/2024

I purchased this vehicle 3 months ago and it had a terrible smell and still does. When I got the car home I started cleaning and seen mold under the weather mats. 1 month after purchase the sun roof and sun shade stopped working. The smell got worse and I noticed every time it rains the floor is soaking wet. Massive amounts of water is draining into the car from the rear seats causing black mold. After doing research this is a known issue with this vehicle. Terrible.

7/10/2024

My front collision alert system has stopped working, I have taken it to multiple dealerships within my certified vehicle company. Next, my automatic High beams do not function at all, which is difficult to navigate at night without them. I have tried to update my vehicle and sent it to other dealerships and they cannot figure out what is wrong. And lastly, my lane assistance system is not working either, every time I have tried to reset, nothing has happened. Due to all of these functions not working the automatic high beams, I have had to be extra careful when driving at night. The lane assist system not functioning at all has made driving in compact roadways more difficult. Lastly the front collision alert system not working at all has caused many incidents that could have led to multiple accidents. I have talked to customer service agents, mechanics, and car managers from dealerships and they can't figure it out either. Please help!

7/30/2024

Water leaks into the rear of the vehicle from The shark fin (I am told from the dealership GM I purchased the car from). It has however now entered into the fuse box and is getting fuses wet which IS a safety issue if they were to short while driving in a rainstorm. This is a major issue with multiple reports online on forums and complaint boards.

8/30/2024

When purchase vehicle there was only 9,567 miles on it . I had the car for 1 year when lane changing warning and front camera went out. Also effected my car started. Dont know when it was first purchase and they say warranty is up. It could of been the end of 2024 but they say 1/2024.. Miles is under 36000 and the end of 2024 is 3year. My bill they stat is over 1500. I can afford it in this economy. And chevy should honor the bumper to bumper warranty. Im disappointed in Chevy, that there electronics go in less then 3 years. I hope that chevy for a large corporation will make this right. Cause right now im not happy with chevy vehicle [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

11/6/2024

I purchased 2 Hankook Kinergy PT tires from TireAgent and had them installed and 1 ended up being defective and they will not do anything about it.

5/29/2025

Odometer Fraud. The contact purchased a 2021 Chevrolet Equinox. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the mileage was approximately 72,170, and at the time of registration, it was discovered that the mileage was approximately 206,352.

9/25/2025