2019 Chevrolet Equinox Owner Complaints

THE ENGINE "AUTO STOP" FEATURE CAN HAVE ENOUGH DELAY TO ALLOW THE ACCELERATOR TO BE PRESSED AS THE ENGINE STARTS CAUSING IT TO LURCH FORWARD RATHER THAN ACCELERATE SMOOTHLY. IT ALSO CAN CAUSE A DELAY WHEN PULLING OUT INTO HEAVY TRAFFIC. THERE IS CURRENTLY NO WAY TO TEMPORARILY OR PERMANENTLY DEFEAT THE SYSTEM ON THIS GM MODEL ACCORDING TO GM SERVICE DEPARTMENT. THOUGH I AM SURE IT IS OPERATING AS DESIGNED FOR CERTAIN OWNER DRIVING STYLES AND TRAFFIC CONDITIONS THIS CAN BE A SERIOUS HAZARD. CAR MAKERS SHOULD BE REQUIRED TO EITHER DISABLE THE FEATURE PERMANENTLY BY OWNER REQUEST OR HAVE A METHOD FOR THE OWNER TO BYPASS THE SYSTEM. WITH LESS THAN 250 MILES I HAVE EXPERIENCED 2 INCIDENTS OF ALMOST HITTING THE CAR IN FRONT OF ME FROM A STOP AND 1 OF ALMOST BEING HIT PULLING INTO HEAVY TRAFFIC FROM A STOP. I SEE MANY OTHER SIMILAR COMPLAINTS AND HOPE THIS CAN BE ADDRESSED BEFORE SOMEONE IS HURT OR WORSE DUE TO IT..

9/26/2018

THE AUTO STOP IS A HAZARD. WHEN PULLING INTO TRAFFIC THE CAR DOESN'T GET TO SPEED QUICK ENOUGH.

1/3/2019

UNABLE TO DISABLE AUTO STOP ENGINE FUNCTION. WINSHIELD DEFROSTER USES AC COMPRESSOR TO AID DEFROAT OF WINDSHIELD WHICH NEEDS ENGINE RUNNING TO OPERATE. WHEN STOPPED AT A LIGHT WINDSHIELD STEAMS UP ON THE INSIDE BECAUSE OF EXCESS MOISTURE IN EVAPORATOR.

1/30/2019

THE VECHICLE'S ENGINE SHUTS OFF WHILE STOPPED FOR A VERY SHORT TIME ON ROADS IN TRAFFIC. IT CAN BE A MAJOR HIGHWAY, OR INTERSTATE AND EVEN NEIGHBORHOOD ROADS. IT CAN BE HAZARDOUS AS THE VEHICLE TAKES A MINUTE TO START BACK UP AND GET GOING. I HAD NO IDEA THIS FEATURE EVEN EXISTED, BEFORE I EXPERIENCED IT AFTER PURCHASING. I AM ALSO EXPERIENCING PROBLEMS WITH THE TAILGATE/TRUNK LOCKING. I LOCK THE VEHICLE, AND ALL DOORS LOCK EXCEPT THE TRUNK. I HAVE ONLY HAD THE VEHICLE SINCE DEC 31,2018 AND AM VERY SURPRISED TO BE EXPERIENCING THESE ISSUES SO SOON.

2/7/2019

BRAKES FAILED CAUSING VEHICLE TO CRASH INTO FENCE WHEN BACKING OUT OF DRIVEWAY. VEHICLE WAS PUT INTO DRIVE & WITHOUT PUTTING FOOT ON GAS PEDAL, VEHICLE ACCELERATED AND CRASHED THROUGH GARAGE - THRU FRONT DOOR & OUT THE BACK OF THE GARAGE. FILED COMPLAINT WITH CENTRAL CLAIMS CASE (XXX) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CW

3/4/2019

WHILE DRIVING ALONG WITH THE CRUISE CONTROL SET AT 70 MI/HR ON A CLEAR DAY WITH NO OTHER CARS WITHIN 500 FT., EXCEPT FOR ONE ON THE INSIDE LANE BEHIND US, THE BRAKES SUDDENLY CAME ON HARD AND ONLY RELEASED AFTER IT SLOWED THE CAR DOWN TO 60 MI/HR. THE RED LED'S DID NOT COME ON AND THE DRIVER'S SEAT DID NOT VIBRATE. THE SERVICE ADVISOR I SPOKE WITH SAID HE DROVE A 2019 EQUINOX TO OMAHA AND HAD THE SAME THING HAPPEN. HE THOUGHT I MAY HAVE HIT A BUG THAT CAUSED IT, BUT THE CAMERA LENS WAS CLEAR. I WAS TRAVELING STRAIGHT ON HIGHWAY #63 SOUTH OF ROCHESTER, MN. WHEN IT HAPPENED.

9/4/2019

I AM UNABLE TO GAUGE THE TIME NEEDED FOR THE CAR TO RESTART AFTER "AUTOSTOP" SHUTS THE MOTOR AT A HARD STOP. THIS IS DANGEROUS FOR ALL DRIVERS AS EVEN WHEN LIFTING MY FOOT FROM THE BRAKE THE CAR DOES NOT MOVE AS IT SHOULD IN "DRIVE." INSTEAD, PLACING MY FOOT ON THE GAS PEDAL IS REQUIRED. THIS CAUSES UNEXPECTED DELAYS IN BEGINNING TO DRIVE THAT COULD HAVE SEVERE AND LONG LASTING CONSEQUENCES. I DO NOT AT ALL FEEL SAFE IN THIS VEHICLE. THIS HAPPENS BOTH DURING CITY AND HIGHWAY DRIVING, I.E. WHEN SITTING IN TRAFFIC. OTHER MANUFACTURERS HAVE A SWITCH TO DEACTIVATE "AUTOSTOP." CHEVROLET DOES NOT. I BELIEVE A MANDATORY RECALL IS REQUIRED TO REMEDY THIS CLEAR SAFETY OVER SITE.

1/7/2019

THE VECHICLE'S ENGINE SHUTS OFF WHILE STOPPED FOR A VERY SHORT TIME ON ROADS IN TRAFFIC. IT CAN BE A MAJOR HIGHWAY, OR INTERSTATE AND EVEN NEIGHBORHOOD ROADS. IT CAN BE HAZARDOUS AS THE VEHICLE TAKES A MINUTE TO START BACK UP AND GET GOING. I HAD NO IDEA THIS FEATURE EVEN EXISTED, BEFORE I EXPERIENCED IT AFTER PURCHASING. I AM ALSO EXPERIENCING PROBLEMS WITH THE TAILGATE/TRUNK LOCKING. I LOCK THE VEHICLE, AND ALL DOORS LOCK EXCEPT THE TRUNK. I HAVE ONLY HAD THE VEHICLE SINCE DEC 31,2018 AND AM VERY SURPRISED TO BE EXPERIENCING THESE ISSUES SO SOON.

2/7/2019

I FOUND THAT THIS MODEL CAR AND OTHER MANUFACTURERS WITH PUSH TO START AND STOP CAN BE TURNED OFF IN ANY GEAR AND YOU CAN WALK AWAY FROM THE CAR WITH OUT AN ALARM OR ANY NOTIFICATION. I HAVE SEEN CARS ROLL WHEN LEFT ON A SLOPE. KEY IGNITION CARS DON'T LET YOU REMOVE THE KEYS WHEN THE CAR IS NOT IN PARK.

3/14/2019

I HAVE A 2019 EQUINOX THAT I BOUGHT WITH ONLY 29 MILES WHEN PURCHASED 5/22/19. WITHIN THE SECOND WEEK OF DRIVING THE VEHICLE ON THE FREEWAY I HEARD A POPPING NOISE AND I THEN THE A MESSAGE CAME A CROSS THE SCREEN SAYING LISING POWER FROM THE ENGINE! I WAS SO SCARED ON THE FREEWAY ! I HAVE A NEW CAR, WHAT COULD BE THE PROBLEM! THE CAR REDUCED SPEED! I TOOK IT TO GEORGE MATICK CHEVROLET . MY CAR WAS IN THE SHOP FOR 2 DAYS AND THEY DISCOVERED IT WAS THE AIR TUBE HAD CAME OFF! MY CAR WAS RETURNED BACK TO ME AFTER SERVICE. 2 WEEKS LATER WHILE DRIVING TO INDIANAPOLIS THE TUBE POPPED 9FF AGAIN! I CALLED ON STAR THEY NAVIGATED ME TO THE NEAREST DEALERSHIP. THE DEALER CONNECTED THE TUBE BACK AND TOLD ME IT WAS OKAY TO DRIVE , AND SHOWED ME HOW TO RECONNECT THE TUBE IF IT CAME OFF AGAIN! THIS WAS SO SCARY TO BE ON THE HIGHWAY WITH A NEW CAR AND THINGS LIKE THIS IS HAPPENING! I NO LONGER WANTS THIS VEHICLE! I GET BACK TO MICHIGAN TAKES IT TO THE DEALERSHIP NOW THEY HAVE TO ORDER THE PART IT WILL TAKE A COUPLE OF DAYS TO GET THE PART IN. OK THE CAR IS FIXED AGAIN! 3 WEEKS LATER THE SAME PROBLEM AFTER A NEW TUBE WAS PLACED ON THE CAR 6/ 26 /19, THE CAR IS BACK AT THE DEALERSHIP SAME PROBLEM PLUS NOW THEY HAVE TO CHANGE THE THROTTLE! I FEEL LIKE I BOUGHT A NIGHTMARE!😡😭

6/27/2019

THE ENGINE "AUTO STOP" FEATURE CAN HAVE ENOUGH OF A DELAY TO ALLOW THE ACCELERATOR TO BE PRESSED AS THE ENGINE STARTS CAUSING IT TO LURCH FORWARD RATHER THAN ACCELERATE SMOOTHLY. IT ALSO CAN CAUSE A DELAY WHEN PULLING OUT INTO HEAVY TRAFFIC. THERE IS CURRENTLY NO WAY TO TEMPORARILY OR PERMANENTLY DEFEAT THE SYSTEM ON THIS GM MODEL ACCORDING TO GM SERVICE DEPARTMENT. THOUGH I AM SURE IT IS OPERATING AS DESIGNED FOR CERTAIN OWNER DRIVING STYLES AND TRAFFIC CONDITIONS THIS CAN BE A SERIOUS HAZARD. CAR MAKERS SHOULD BE REQUIRED TO EITHER DISABLE THE FEATURE PERMANENTLY BY OWNER REQUEST OR HAVE A METHOD FOR THE OWNER TO BYPASS THE SYSTEM. WITH LESS THAN 250 MILES I HAVE EXPERIENCED 2 INCIDENTS OF ALMOST HITTING THE CAR IN FRONT OF ME FROM A STOP AND 1 OF ALMOST BEING HIT PULLING INTO HEAVY TRAFFIC FROM A STOP. I SEE MANY OTHER SIMILAR COMPLAINTS AND HOPE THIS CAN BE ADDRESSED BEFORE SOMEONE IS HURT OR WORSE DUE TO IT. WHILE STOPPED AT A RAILROAD CROSSING WITH AUTO STOP THE ENGINE UNEXPECTEDLY STARTED AS A/C COMPRESSOR TURNED ON CAUSING THE CAR TO LURCH FORWARD TOWARD THE MOVING TRAIN. ALMOST A MAJOR NEAR DEATH ISSUE.

12/29/2018

AUTO STOP / START IS GOING TO GET SOMEONE KILLED. HESITATION FROM BRAKE TO GAS CAUSES A WHIPLASH EFFECT TO EVERYONE IN THE VEHICLE. ALSO, PULLING OUT IN TRAFFIC IS A TOTAL CRAP SHOOT AS TO WEATHER THE VEHICLE IS GOING TO START, HESITATE OR GO AT ALL.

4/29/2019

WHILE TRAVELING ON INTERSTATE AT ADAPTIVE CRUISE CONTROL SET AT 72 A CHEVROLET TRAVERSE PASSED ON THE LEFT AT AVERY HIGH SPEED AS IT PASSED MY DRIVERS DOOR OUR EQUINOX IMMEDIATLEY APPLIED THE BRAKES AND RAPIDLY SLOWED TO 55MPH WHEN THE TRAVERSE HAD PASSED OUR EQUINOX RESUMED 72 MPH

3/19/2019

TRAVELING SOUTH ON 81 IN THE FAR RIGHT LANE, A TRIPLE LANE HIGHWAY. WITH HEAVY MORNING WORK TRAFFIC GOING 70 MPH WITH AN 18-WHEELER PUSHING OUR VEHICLE & A CAR PASSING US ON THE LEFT, OUR 2019 EQUINOX DROPPED TO 40 MPH AND A POWER REDUCTION MESSAGE APPEARED ON THE DASH. THE CHECK ENGINE LIGHT CAME ON AT THE SAME TIME THE SPEED DROPPED DOWN 30 MPH. IT WAS BY THE GRACE OF GOD THAT THE 18-WHEELER MISSED OUR VEHICLE AND WE WERE ABLE TO PULL TO THE SIDE OF THE ROAD. MY HUSBAND PUT THE ENGINE IN PARK AND REVVED THE ENGINE CHECKING TO SEE IF THE VEHICLE WOULD TAKE FUEL. THE POWER REDUCTION LIGHT CLEARED OFF THE SCREEN, BUT THE CHECK ENGINE LIGHT STAYED ON. WE SLOWLY TRAVELED TO A GAS/COMFORT AREA (IN WOODSTOCK, VA) AND READ OUR VEHICLE HANDBOOK FOR POSSIBLE REASONS OF POWER REDUCTION---THERE WERE QUITE A FEW, BUT NONE THAT WE COULD RELATE TO. WE STAYED OVER NIGHT AT A MOTEL AND MONDAY (6/3/19) TOOK OUR VEHICLE TO THE LOCAL CHEVROLET DEALERSHIP. AFTER BEING TOLD THEY COULDN'T WORK ON OUR VEHICLE UNTIL THURSDAY, WE HAD TO CONTINUE OUR TRIP IN A RENTAL UNIT. WE WERE CONTACTED BY THE DEALERSHIP ON THURSDAY (6/6/19) THAT OUR VEHICLE WAS READY FOR PICKUP. THE UNIT THREW NO CODES, BUT THE CHECK ENGINE LIGHT DID GO OUT AFTER THEIR DIAGNOSTIC CHECK. WE ARRANGED TO PICK UP OUR VEHICLE FRIDAY MORNING AND DROVE IT HOME WITH MUCH TREPIDATION. THE UNIT WAS TAKEN TO OUR LOCAL CHEVROLET DEALERSHIP, WHERE IT WAS PURCHASED AND THEY HAVE BEEN DRIVING IT TO MAKE THE SAME MECHANICAL DEFECT OCCUR; BUT TO NO AVAIL. TO FACE DEATH ONCE AND SURVIVE, DOES NOT MAKE ONE COMFORTABLE TO DRIVE THE SAME VEHICLE. HAD WE DIED AFTER BEING HIT BY THE 18-WHEELER, THE FAULT WOULD HAVE GONE TO DRIVER'S ERROR AS ONE READS IN MANY ACCIDENTS IN THE NEWS.

6/21/2019

BRAKES FAILED CAUSING VEHICLE TO CRASH INTO FENCE WHEN BACKING OUT OF DRIVEWAY. VEHICLE WAS PUT INTO DRIVE & WITHOUT PUTTING FOOT ON GAS PEDAL, VEHICLE ACCELERATED AND CRASHED THROUGH GARAGE - THRU FRONT DOOR & OUT THE BACK OF THE GARAGE. FILED COMPLAINT WITH CENTRAL CLAIMS CASE (XXX) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CW

3/4/2019

THE FRONT OF MY VEHICLE WAS IMPACTED BY HEAVY SNOW/SLUSH THROWN FROM A SNOWPLOW MOVING WESTBOUND ON A CITY STREET AT AN ESTIMATED SPEED OF 40 MPH. MY VEHICLE WAS MOVING EASTBOUND AT ABOUT 35 MPH. THE FRONT GRILL OF MY VEHICLE WAS DAMAGED AND THE FRONT BUMPER WAS PUSHED OUT OF PLACE. I THINK THE AIRBAG SHOULD HAVE DEPLOYED?

1/22/2020

CAR STEERS ITSELF. STEERING WHEEL JERKS ITSELF TO LEFT OR RIGHT RANDOMLY WHILE DRIVING, USUALLY ENOUGH TO CAUSE MINOR CONTROL OF THE STEERING OF MY EQUINOX. THIS HAPPENS MORE OFTEN ON HIGHWAY AND HIGHER SPEED ROADS. WHEN GOING AROUND CURVES IN THE ROAD / HIGHWAY, VEHICLE WILL NOT STRAIGHTEN OUT WHEN OUT OF CURVE. THIS HAS CAUSED ME TO DRIVE OFF OF THE ROAD INTO GRAVEL SHOULDER AND NEARLY SIDESWIPE OTHER VEHICLES BOTH NEXT TO ME AND DRIVE INTO ONCOMING TRAFFIC. NO ACCIDENTS HAVE BEEN CAUSED AS OF YET, BUT MANY NEAR MISSES. THIS ISSUE HAS BEEN GOING ON SINCE SEPTEMBER. I MADE CHEVROLET AWARE OF THE ISSUE THROUGH A REPAIR ATTEMPT. IT HAS BEEN SERVICED THREE TIMES FOR THIS ISSUE AND I HAVE OPENED A CASE WITH THE BBB. CHEVROLET HAS NOT FIXED THE PROBLEM, REPLACED THE VEHICLE, OR ACKNOWLEDGED THE PROBLEM. I HAVE MADE IT CLEAR THROUGH EXTENSIVE CONVERSATIONS WITH THE GENERAL MOTORS BUSINESS RESOURCE CENTER THAT IS DEALING WITH MY BBB CASE THAT MY LIFE IS IN DANGER EVERY TIME I DRIVE THIS VEHICLE AND THEY SIMPLY DO NOT CARE. REGARDLESS OF MY THREE REPAIR ATTEMPTS FOR THE SAME ISSUE, NOBODY AT GM CARES ABOUT MY SAFETY. WHEN I BRING IT UP, I HAVE BEEN TOLD 'DON'T DRIVE IT IF YOU DON'T FEEL SAFE IN IT' AS IF I CAN SIMPLY WALK TO WORK, APPOINTMENTS, ETC. GENERAL MOTORS DOES NOT CARE ABOUT THE SAFETY AND SAFETY CONCERNS OF THEIR CUSTOMERS. IT HAS BEEN 129 DAYS SINCE I INITIALLY BROUGHT UP THIS SAFETY ISSUE AND GENERAL MOTORS IS DOING NOTHING ABOUT IT. THE VEHICLE IS STILL IN USE DAILY, STILL HAVING THE SAME ISSUE. DOCUMENTATION OF REPAIR ATTEMPTS AND BBB PAPERWORK AVAILABLE UPON REQUEST. *JS

2/26/2020

VEHICLE VIOLENTLY SWERVING WHILE DRIVING. HAVE MADE MULTIPLE COMPLAINTS TO GM, HAS BEEN SERVICED SEVEN TIMES FOR THIS SAME ISSUE. GM REFUSES TO REPAIR OR ACKNOWLEDGE PROBLEM. VEHICLE VIOLENTLY SWERVES OUT OF LANE INTO SHOULDER/ ONCOMING TRAFFIC. HAVE TO FIGHT STEERING TO GET IT BACK INTO LANE.

11/8/2020

THE HID HEADLAMPS HAVE POOR OUTPUT BUT AT SAME TIME BLIND ON COMING DRIVERS WHILE DRIVING THIS IS A LT MODEL DROVE THE PREMIER MODEL THEY. HAVE A BETTER HEAD LAMP

3/7/2019

AM BLINDED BY EXCESSIVE BRIGHTNESS OF BACKUP CAMERA DISPLAY AND CANNOT SEE RIGHT SIDE MIRROR AND CANNOT SEE PEDESTRIANS NEAR RIGHT SIDE OF VEHICLE DUE TO OVERLY BRIGHT BACKUP CAMERA WHICH HAS NO DIMMING FEATURE.

4/12/2019

SERVICE ESC MESSAGE CAME ON TWICE MY NEW 2019 CHEVY EQUINOX PREMIER( EACH TIME VEHICLE WAS STATIONARY).I DISMISS MESSAGE EACH TIME SO I CAN SEE THE DIGITAL ODOMETER WHEN I DRIVE, AND TAKE VEHICLE TO MY DEALERSHIP (EACH TIME THEY DON'T DOCUMENT THE PROBLEM). THEY SAID, EACH TIME, MESSAGE HAS TO BE ON FOR THEM TO DETECT THE PROBLEM. IS THAT TRUE?

5/10/2019

PURCHASED NEW CAR ON SEPTEMBER 7 2019. STARTED HAVING CAR ISSUES ON 9/25/2019 TOOK CAR IN ON 9/27/2019. CAR WAS MAKING LOUD SCREECHING NOISES, BRAKE PEDAL WOULD GET HARD. WAS HARD TO BREAK. WHEN REVERSING SCREECHING NOISE WOULD GET LOUDER AND LOUDER. WAS TOLD BY A CHEVROLET TECHNICIAN CAR WAS FINE IT WAS BECAUSE IT WAS NEW. TOOK CAR IN ONCE AGAIN ON 12/26/2019 VEHICLE WOULD RANDOMLY NOT TURN ON, BRAKE PEDAL WOULD GET HARD, CAR WOULD SCREECH. CAME TO THE POINT WERE I WAS SCARED TO TAKE THE CAR TO THE GROCERY STORE BECAUSE I WAS UNSURE ON WHETHER THE CAR WOULD RANDOMLY NOT START. INFORM CHEVROLET OF EVERETT AND WAS TOLD IT WAS 3 BOLTS, AND WAS GIVEN THE CAR BACK. TOOK CAR TO CALIFORNIA AFTER THE DEALER TOLD ME CAR WAS COMPLETELY SAFE. 1/14/2020 CAR WAS TOWED TO DEALERSHIP BECAUSE IT WOULD NOT TURN ON. CALLED CHEVROLET THEY SAID THEY DO NOT KNOW WHAT IS WRONG WITH THE CAR. THEY DO NOT UNDERSTAND WHY IT TURNS OFF AND WHY IT WON'T TURN ON. CALLED GM MOTORS THEY SAID THEY ARE UNABLE TO HELP BUT I CAN START A CASE IN WHICH I DID. WENT TO CHEVROLET ON 1/24/2020 THEY SAID THEY HAVE NO IDEA ON WHY THE VEHICLE IS HAVING STARTING PROBLEMS, TRIED MAKING ME TAKE THE VEHICLE HOME KNOWING IT IS UNSAFE BECAUSE THEY CAN'T FIX IT. CAR HAS BEEN SITTING IN SHOP NOW FOR 14 DAYS AND NO ONE HAS INFORMATION ON HOW TO HELP ME, NOR HAS ANYONE CONTACTED ME, I HAVE CALLING RECORDS ON HOW MANY CALLS I'VE MADE TO GM MOTORS TRYING TO GET A HOLD OF ANYONE WHO CAN HELP ME BUT THEY ALWAYS STATE NO ONE IS AVAILABLE TO HELP ME. GM MOTORS ALSO DID 'ADVICE'ME TO NOT SEEK ANY LEGAL HELP IF I WANTED TO BE HELPED.

1/28/2020

The contact owns a 2019 Chevrolet Equinox. The contact stated that while driving approximately 60 MPH and depressing the brake pedal, the cruise control failed to immediately deactivate. Additionally, the brake pedal was very hard while being depressed. The contact stated that a message to repair brake assist was displayed. The vehicle was taken to the local dealer who diagnosed that the brake booster was faulty. The vehicle was not yet repaired. The local dealer was contacted and notified of the failure. The manufacturer was not yet notified of the failure. The failure mileage was 79,000.

1/20/2023

The contact owns a 2019 Chevrolet Equinox. The contact stated while her daughter was attempting to drive from a complete stop, she depressed the brake pedal, but the brake pedal was firm. The contact stated that her daughter stood on the brake pedal and the brake responded as needed. The check engine warning light was illuminated. The contact stated that her daughter parked the vehicle because it was unsafe to drive the vehicle. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was unknown.

8/2/2023

TL* THE CONTACT LEASES A 2019 CHEVROLET EQUINOX. WHILE DRIVING VARIOUS SPEEDS, THE PASSENGER AND DRIVER SIDE WINDOWS AND SIDE VIEW MIRRORS HAD A SHADOW AND WHITE LINES THAT OBSTRUCTED THE VIEW. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO OPEN ROAD CHEVROLET (2675 US-22, UNION, NJ 07083, (908) 686-2800) WHERE IT WAS DIAGNOSED THAT THE AIR CONDITIONING VENTS WERE CHROME AND WERE REFLECTING OFF THE MIRRORS. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 9-5169987780. THE MANUFACTURER ADVISED THE CONTACT TO WRAP THE AIR CONDITIONER VENTS IN A NON-REFLECTIVE MATERIAL. THE CONTACT STATED THAT THIS WAS A DESIGN FLAW AND HE SHOULD NOT BE RESPONSIBLE FOR THE REPAIRS. THE FAILURE MILEAGE WAS 2,800. *DT*JB

4/18/2019

I own TWO 2019 Chevy Equinoxes. BOTH vehicles have the exact same issue. The driver side(only) wiper blade leaves a smear with every pass, directly in the line-of-sight. I have replaced blades with many different manufacturers, to no avail. It cleans well for approximately 3 days of use, then immediately returns to the smear. It is a complete hazard. Dealer was notified. They replicated the issue. No 'solution' available. Chevy notified & report filed. This has to be a known problem. I cannot have THAT bad of luck to buy the only 2 Equinoxes with this issue.

3/25/2022

TL* THE CONTACT OWNS A 2019 CHEVROLET EQUINOX. WHILE DRIVING 30 MPH, THE VEHICLE STALLED AND RESTARTED AFTER FORTY MINUTES. AFTERWARDS, THE SPEED WOULD NOT EXCEED 5 MPH AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO CHEVROLET OF HOMEWOOD (18033 HALSTED ST, HOMEWOOD, IL 60430, (708) 251-4692) WHERE IT WAS DIAGNOSED THAT AN UNKNOWN WIRE WAS BURNED OUT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 5,938.

7/9/2019

TL* THE CONTACT OWNS A 2019 CHEVROLET EQUINOX. WHILE DRIVING APPROXIMATELY 65 MPH, THE ADAPTIVE CRUISE CONTROL SHUT OFF AND THE "ADAPTIVE CRUISE CONTROL NOT AVAILABLE" INDICATOR ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO DUNLAP MOTORS (866-715-7154, LOCATED AT 520 1ST STREET EAST, INDEPENDENCE, IA 50644) WHERE THE COMPUTER SYSTEM WAS REPROGRAMMED. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHO REPROGRAMMED THE COMPUTER AGAIN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000. *PM CONSUMER STATES EACH TIME FAILURE OCCURRED NO CARS WERE AHEAD OF THEM BUT THE VEHICLE WOULD BRAKE ABRUPTLY. ON 12/17/19 A MONITOR WAS PLACED IN VEHICLE BY THE MANUFACTURER, BUT THEY HAVE NOT HEARD ANYTHING BACK ABOUT IT. CONSUMER STATES THAT THEY HAVE ALSO EXPERIENCED ISSUES WITH THE PHONE, RADIO AND REAR DEFROSTER. THIS LEADS THEM TO THINK THAT SOMETHING IS WRONG WITH THE WIRING IN THE VEHICLE. *DL

11/6/2019

THE 2019 EQUINOX HAS A HEAD REST THAT PUSHES YOUR HEAD FORWARD AND DOWN MAKING IT DIFFICULT TO SEE THE ROAD.

10/23/2019

The front passenger seat warmer gets extremely hot. It feels like it is burning your skin within minutes of turning it on. It almost feels like sitting on a hot leather seat in the middle of summer with shorts on.

1/31/2022

TL* THE CONTACT OWNS A 2019 CHEVROLET EQUINOX. WHILE DRIVING APPROXIMATELY 65 MPH, THE ADAPTIVE CRUISE CONTROL SHUT OFF AND THE "ADAPTIVE CRUISE CONTROL NOT AVAILABLE" INDICATOR ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO DUNLAP MOTORS (866-715-7154, LOCATED AT 520 1ST STREET EAST, INDEPENDENCE, IA 50644) WHERE THE COMPUTER SYSTEM WAS REPROGRAMMED. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHO REPROGRAMMED THE COMPUTER AGAIN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000. *PM CONSUMER STATES EACH TIME FAILURE OCCURRED NO CARS WERE AHEAD OF THEM BUT THE VEHICLE WOULD BRAKE ABRUPTLY. ON 12/17/19 A MONITOR WAS PLACED IN VEHICLE BY THE MANUFACTURER, BUT THEY HAVE NOT HEARD ANYTHING BACK ABOUT IT. CONSUMER STATES THAT THEY HAVE ALSO EXPERIENCED ISSUES WITH THE PHONE, RADIO AND REAR DEFROSTER. THIS LEADS THEM TO THINK THAT SOMETHING IS WRONG WITH THE WIRING IN THE VEHICLE. *DL

11/6/2019

What component or system failed or malfunctioned, and is it available for inspection upon request? On at least 4 occasions, while using the adaptive cruise control, the brakes are suddenly applied hard when no vehicles are anywhere near close enough to trigger an emergency braking situation. I have to manually step on the gas pedal to have the car stop the automatic braking. We can make the vehicle available upon request. How was your safety or the safety of others put at risk? This incident is startling when it occurs and can cause an accident if a vehicle happens to be too close behind our vehicle. We are reluctant to use the adaptive cruise control as a result of these incidents. Has the problem been reproduced or confirmed by a dealer or independent service center? The problem has not been reproduced or confirmed by the dealer or service center. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No component has been inspected as a result of these incidents. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There are no warning lights or messages that appear before, during or after the incident. The incidents occur suddenly and with no warning.

1/11/2022

WE WERE TOLD OUR TIRES ARE BAD AND NEED REPLACING. WE HAVE LEASED THIS CAR FOR 2 YEARS WITH ONLY 31,140 ON THE TIRES. THIS IS OUR 4TH EQUINOX THAT WE HAVE LEASED AND HAVE NEVER HAD TO REPLACE THE TIRES BEFORE WE RETURNED OUR CARS ON OUR 3 YEAR LEASES. WE ARE VERY DISAPPOINTED.

4/1/2021

THE ENTIRE AXLE CAME OFF UPON HITTING A CURVE. THE TIRE DID NOT POP BUT THE ENTIRE WHEEL CAME OFF. THE INSURANCE COMPANY IS HUNTING FOR REFURBISHED PARTS TO PUT ON THE CAR.

4/8/2021

THE VEHICLE STARTED LEAKING GAS FROM THE TANK AT THE REAR AFTER SITTING FOR 20 MINUTES. THIS PROBLEM HAS ALREADY BEEN RECALLED ON VEHICLES OF THIS CALIBER AND YEAR, JUST THE ALL WHEEL DRIVE VERSION. NOT EXACTLY SURE HOW LONG THIS HAS BEEN GOING ON BECAUSE I TYPICALLY DON'T GO BEHIND THE CAR. AS FOR THE PASSENGER SIDE, THE WARNING LIGHT ON THE MIRROR STOPPED WORKING AT ABOUT 15,000 MILES. VERY POSSIBLY SOONER.

4/15/2021

I was on interstate 85 going 70 miles an hour when I got on the interstate the brakes were working perfect got to go on 70 miles an hour and traffic started stopping when I hit the brakes it was so stiff that I couldn’t apply it Ammo divert to the emergency Lane and pushed with all my mic and finally got it to stop if my wife would’ve been driving it which is her car she would’ve been severely hurt probably

6/24/2022

Have been stranded 4 times this summer. When car is parked it has locked in parking and will not shift out of park. Even though the parking brake is released, the car will not shift. After leaving it sitting several hours or overnight, it will start and shift again.

8/16/2021

today on may 22 2022 i was driving on cruise control at 60 mph when the brakes locked up and slid the wheels. the brakes didnt release untill i pressed on the gas pedal. this is the exact same thing that happened last summer and reported on your file number 11427660. this is a serious safety problem that could get someone KILLED. the dealer replaced a brake control module but same problem reappeared.

5/22/2022

2019 CHEVROLET EQUINOX. CONSUMER WRITES IN REGARDS TO RADIO MALFUNCTION. *LD THE CONSUMER STATED THE RADIO POWERS ON AUTOMATICALLY WHEN STARTING THE VEHICLE, AFTER BEING POWERED OFF. THE RADIO WAS REPLACED THE FAILURE PERSISTED. *JS

3/3/2020

TL* THE CONTACT OWNS A 2019 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE SEAT BELT FAILED TO LATCH SECURELY IN THE BUCKLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO BRADLEY CHEVROLET (711 N LAKE HAVASU AVE, LAKE HAVASU CITY, AZ 86403, (928) 855-0577), TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE DOOR LOCK MECHANISM NEEDED TO BE REPLACED HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WAS ON BACK ORDER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 23,000.

6/22/2020

I WAS IN THE DRIVEWAY AT MY HOME GETTING READY TO LEAVE FOR CHURCH, I WAS PULLING FORWARD BEFORE I BACKED UP THINKING I MIGHT BE TOO CLOSE TO THE GATES. WHEN I MOVED FORWARD WITH MY FOOT ON THE BRAKE TO JUST CREEP ALONG, THE ENGINE REVVED UP TO AN ASTROMICAL SPEED. I WAS HEAD TOWARD MY SON'S TRUCK. I STEERED AWAY BUT CAUGHT THE BUMPER OF AN F350 . MY CAR IS TOTALLY DESTROYED. I KNOCKED THE TRUCK OVER TWO FEET FROM WHERE IT WAS SITTING AND PUSHED IT WITHIN ONE OR TWO INCHES OF GOING THROUGH MY HOUSE WHERE MY SON WAS ASLEEP IN THE RECLINER. BEFORE I HIT THE BRICK POST HOLDING UP ONE END OF MY CAR PORT, I WAS ABLE TO MOVE THE CAR INTO PARK AND STOP IT. THE HILL ASSIST LIGHT WAS ON WHEN I GOT OUT OF THE CAR. I WAS GOING DOWN A SLIGHT INCLINE AND NOT UP A HILL. MY DRIVE IS ONLY ABOUT 20-25 FEET AND THE CAR WAS GOING AT AN ALARMING RATE. FORTUNATELY, I WAS JUST BRUISED AND SORE FROM THE IMPACT.

3/23/2021

The contact owns a 2019 Chevrolet Equinox. While stopped, the vehicle would intermittently stall upon depression of the accelerator pedal without warning. The contact stated that the vehicle would restart soon after failure however, recently the vehicle was towed to a dealer after the vehicle failed to restart after multiple attempts. The dealer was unable to duplicate the cause of the failure. The manufacturer was not notified of the failure. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 31,000.

8/10/2021

The contact owns a 2019 Chevrolet Equinox. The contact stated while driving 70 MPH on adaptive cruise control, the brakes applied independently. The contact stated no warning light was illuminated. The contact stated he continued driving to his destination. The contact took the vehicle to the local dealer however, the mechanic was unable to determine the cause for the failure. The contact stated he continued to experience the failure. The contact took the vehicle back to the local dealer however, the vehicle was not diagnosed. The contact stated that he continued to experience failure for over 2 years. The contact took the vehicle to a second local dealer, Cantin Chevrolet (623 Union Ave, Laconia, NH 03246: (603) 524-0770) and made the dealer aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 10,000.

8/26/2021

My P225/60R18 two front tires are peeling in-between threads and my threads are very low compared to rear tires. I have 23,059 on the tires.

5/26/2022

I was on interstate 85 going 70 miles an hour when I got on the interstate the brakes were working perfect got to go on 70 miles an hour and traffic started stopping when I hit the brakes it was so stiff that I couldn’t apply it Ammo divert to the emergency Lane and pushed with all my mic and finally got it to stop if my wife would’ve been driving it which is her car she would’ve been severely hurt probably

6/24/2022

The contact owns a 2019 Chevrolet Equinox. The contact stated the vehicle failed to start, with the check engine warning light illuminated. The contact was able to jumpstart the vehicle and drove to an independent mechanic however, the battery failed after turning off the vehicle. The mechanic associated the failure with NHTSA Campaign Number: 19V667000 (Fuel System, Gasoline) however, the VIN was not included. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 46,568.

11/28/2022

The contact owns a 2019 Chevrolet Equinox. The contact stated that both side view mirrors would not retain the adjusted settings upon start of the vehicle. The contact stated that the failure obstructed his vison while driving at various speeds. A local dealer was initially notified of the issue; but could not diagnose the failure. The manufacturer was then notified of the failure and referred him to another dealer. The vehicle was taken to White-Allen Chevrolet (442 N Main St, Dayton, OH 45405) on two separate occasions where both the actuator and the driver side arm rest switch were replaced; however, the failure persisted. The vehicle was not repaired. The failure mileage was approximately 40,000.

3/17/2023

The contact owns a 2019 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the rear of the vehicle started to sway from side to side. The contact then became aware that the sway bar had fractured. The contact stated that her fiancé was able to tighten the bolts and the contact was able to safely drive the vehicle to the residence. The contact stated that the service engine warning light was illuminated on the instrument panel for more than two months. Additionally, the air conditioner was inoperable, and there were wires hanging down underneath the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 109,000.

8/15/2023