2014 Chevrolet Equinox Owner Complaints

TL* THE CONTACT OWNS A 2014 CHEVROLET EQUINOX. WHILE DRIVING IN REVERSE AT APPROXIMATELY 5 MPH, THE INSTRUMENT CLUSTER INFORMATION CENTER ILLUMINATED INTERMITTENTLY. THE MANUFACTURER ISSUED A CUSTOMER SATISFACTION PROGRAM WHERE THE RADIO WAS REPLACED; HOWEVER, THE FAILURE PERSISTED. THE FAILURE RECURRED SPORADICALLY SEVENTY TIMES WITHIN A YEAR. THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES, BUT WAS UNABLE TO LOCATE THE CAUSE OF THE FAILURE. IN ADDITION, THE REAR WINDSHIELD EXHIBITED A PERMANENT FILM ON THE INNER GLASS SURFACE AND, WHEN EXPOSED TO DIRECT SUNLIGHT, IT DISTORTED THE CONTACT'S VISIBILITY. ON SEPARATE OCCASIONS, WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE UNINTENTIONALLY ACCELERATED. THE DEALER WAS UNABLE TO LOCATE THE CAUSE OF THE FAILURES. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 12. THE VIN WAS UNAVAILABLE.

8/2/2016

HAVE A 2014 EQUINOX LT. IS JUST OVER 2 YEARS OLD, WITH JUST OVER 65K MILES ON IT. JUST RECENTLY HAD THE WINDSHIELD WIPERS STOP WORKING WHILE ON THE HIGHWAY. CALLED GM DEALER REGARDING THE 2010-2013 MODEL YEAR WIPER BALL JOINTS IN WIPERS RECALL. SERVICE SPECIALIST TELLS ME MY 2014 IS NOT AFFECTED AND IS NOT INCLUDED IN THE RECALL AND "WOULD ONLY BE COVERED IF GM SEE FIT TO ISSUE ONE INCLUDING 2014 MODEL YEAR INCLUDING YOUR VIN". WELL GUESS WHAT THE PROBLEM IS THE SAME COMMON BROKEN BALL JOINT IN THE WIPER TRANSMISSION THAT THESE VEHICLES WERE RECALLED FOR. HOWEVER IN MY CASE BECAUSE MY MODEL YEAR IS NOT INCLUDED I HAVE TO FOOT A $180 REPAIR BILL. THE VEHICLE WAS IN MOTION ON THE HIGHWAY WHEN THE PROBLEM HAPPENED.

10/11/2016

TL* THE CONTACT OWNS A 2014 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE REVERSING FROM A RESIDENTIAL GARAGE, HE NOTICED THAT THERE WAS AN OIL LEAK. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE FRONT ENGINE SEAL WAS LEAKING AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 640.

4/30/2014

IGNITION KEY DIFFICULT TO GET IN AND DIFFICULT TO TURN ENGINE OVER; IGNITION KEY STICKS BOTH OFF AND ON??? I KNOW OF SIMILAR PROBLEMS WITH THE SAME VEHICLE. ONGOING PROBLEM WITH GM??? *TR

5/9/2014

SEVERAL TIMES RECENTLY, WHILE DRIVING, A WARNING BELL SOUNDS YET THERE IS NO LIGHT ON THE DASH TO TELL ME WHAT IS WRONG. I CHECKED THE MANUAL, NOTHING. IT SOUNDS LIKE THE DING YOU HEAR WHEN YOUR SEATBELT ISN'T FASTENED. I THOUGHT PERHAPS I HADN'T PROPERLY FASTENED MY SEATBELT, THAT WASN'T IT. SO IF MY CAR THINKS MY SEATBELT ISN'T FASTENED, THEN IF I HAVE COLLISION WOULD IT THINK I WAS DRIVING AND PROTECT ME WITH MY AIRBAG.- OR NOT? *JS

7/6/2014

I PUT MY PHONE CHARGER TO CHARGE AND A FIRE IGNITED I QUICKLY PULL THE PLUG OUT. IT IS THE 6 CHARGE I HAVE DAMAGED. AND THE IGNITION KEY AT TIME GET OVER HEATED. ANYTHING THAT GET PLUGGED INTO THE USB ALSO EVENTUALLY GET OVER HEATED. MY PHONE GET MESS UP FROM IT. HELP PLEASE. THANKS *TR

7/12/2014

TL* THE CONTACT OWNS A 2014 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING 16 MPH, THE CONTACT CRASHED INTO THE DRIVER'S SIDE DOOR OF ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED CHEST, RIGHT KNEE, SHOULDER AND SPINE INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

7/22/2014

THE FRONT PASSENGER SEAT CAUGHT FIRE SOMETIME BETWEEN 3 P.M. ON 8/10/14 AND 8 A.M. ON 8/11/14 WHEN THE VEHICLE WAS UNOCCUPIED, PARKED, AND LOCKED. THE FIRE BURNED A LARGE HOLE IN THE SEAT. CHARRED DEBRIS FROM THE BURNED SEAT WAS FOUND ON THE FRONT PASSENGER SIDE FLOOR MAT. THE VEHICLE WAS TAKEN TO A CHEVROLET DEALER FOR DIAGNOSIS AS SOON AS THE BURNED SEAT WAS DISCOVERED. THE DEALER DIAGNOSED THE PROBLEM AS A "SEAT FIRE CAUSED BY AN INTERNAL HEAT SOURCE" AND OFFERED TO REPLACE THE FRONT PASSENGER SIDE AIR BAG SENSOR AND SEAT CUSHION. *TR

8/11/2014

I LOOKED AWAY FROM MY DRIVING FOR PERHAPS 2 SECONDS, WHEN MY CAR DRIFTED TO THE EDGE OF THE ROAD-- IT WAS RAINING AND THE GRASS WAS VERY SLICK AND PULLED ME ON INTO THE DITCH. WHILE TRYING TO GET OUT OF MY SLIDE, I HIT A ROAD SIGN WITH MY FRONT BUMPER. IMMEDIATELY, I WAS TOLD "AIRBAG DEPLOYED"... HOWEVER, IT DID NOT DEPLOY. I COULD SMELL SOMETHING, LIKE ELECTRICAL BURNING, BUT THE AIRBAGS STAYED INSIDE THEIR COMPARTMENT, OR WHATEVER.

1/6/2015

2 DAYS AFTER PURCHASE, HEARD A STRANGE NOISE IN CAR BUT UNSURE WHERE IT CAME FROM. RETURNED TO DEALER, PROBLEM COULDN'T BE DUPLICATED. I HEAR A STRANGE THUMPING/BEATING SOUND PERIODICALLY; HEAT EXITS VENTS WHILE FAN IS OFF; SEVERAL ELECTRICAL? INCIDENTS, INCLUDING; HEATER FAN WENT OFF WHILE DRIVING ON 29 DEGREE WINTER DAY. IT WENT BACK 1/2 HOUR LATER. (A FEW DAYS PRIOR, SOUNDED LIKE FAN WAS LOSING POWER); DIGITAL SPEEDOMETER ON DRIVER INFORMATION CENTER WENT OFF/BLANK FOR A MINUTE WHILE DRIVING; PHONE CHARGER (LIGHTER & USB) OUTLET BLEW 2 FUSES AFTER USING OUTLET FOR A FEW MONTHS WITH SAME CHARGER & PHONE. INCONSISTENT DEPENDS WHICH PHONE IS BEING CHARGED & CHARGER USED; IGNITION KEY GOT VERY HOT AFTER 45 MIN DRIVE; DASHBOARD LIGHTS (INSTRUMENT CLUSTER?) GO DIM WHEN DRIVING UNDER A DARK VIADUCT OR TUNNEL, SHOULDN'T THEY GET BRIGHTER? MANUAL DOESN'T EXPLAIN HOW DIC & INSTRUMENT PANEL LIGHTS SHOULD OPERATE.); INTERIOR DOME LIGHTS WENT ON 2X ON THEIR OWN; INFOTAINMENT SYSTEM SCREEN HAS A DELAY. DOES NOT CONSISTENTLY DISPLAY CURRENT SONG TITLE & ARTIST THAT IS PLAYING; DIGITAL TEMPERATURE NOT CONSISTENTLY DISPLAYED ON INFOTAINMENT SCREEN (NEW PROBLEM); OIL LIFE NOT RESET AFTER 1ST OIL CHANGE (CAUSED CONFUSION AS TO WHEN TO DO NEXT OIL CHANGE.); EXCESSIVE WATER EXITING TAIL PIPE (TOLD IS NORMAL). SERVICE CENTER WHERE CAR WAS PURCHASED CHECKED CAR OUT ON 4 DIFFERENT DATES.NO REPAIRS DONE (EXCEPT RESETTING OIL LIFE & REPLACING 2 FUSES ON CHARGER), PROBLEMS COULDN'T BE DUPLICATED. WENT TO ANOTHER CHEVY SERVICE CENTER, NOTED ON PAPERWORK "NO PROBLEMS FOUND AT THIS TIME", NO OTHER EXPLANATION GIVEN. AFTERWARDS, I CHATTED WITH A REP @ CHEVY.COM, WHO FILED A CASE & WAS TOLD A SERVICE MGR WILL CALL IN FEW DAYS. IT'S BEEN A FEW DAYS, NO CALL YET. I HAVE 8200 MILES & CONTINUE TO FEEL UNSAFE, ESPECIALLY WHEN DRIVING WITH MY 4 GRANDSONS. THEY ARE REASON I BOUGHT A NEW CAR!

6/12/2015

TL* THE CONTACT OWNS A 2014 CHEVROLET EQUINOX. THE CONTACT STATED WHILE DRIVING AT 20 MPH, THE VEHICLE SUDDENLY LOST ALL POWER AND STARTED ROLLING BACKWARDS WHILE IN DRIVE. THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE MILEAGE WAS 100,000. THE VIN WAS NOT AVAILABLE.

8/6/2015

MY HUSBAND AND I BOUGHT BRAND NEW 2014 CHEVROLET EQUINOX. THINKING THAT THIS WOULD BE AN INVESTMENT AS A RELIABLE AND SAFE FAMILY CAR, IT HAS BEEN NOTHING BUT A HEADACHE. IT CURRENTLY HAS LESS THAN 60K MILES AND IT HAS ENGINE FAILURE PROBLEMS AND ISN'T DRIVE-ABLE... THE ENGINE UNEXPECTEDLY LOST POWER WHILE MY HUSBAND WAS DRIVING DOWN THE 91 FREEWAY FROM IRVINE TO RIVERSIDE AROUND 70 MPH. THE ENGINE LITERALLY SLOWED TO ABOUT 10-15 MPH. MY HUSBAND IS A DECORATED MARINE CORPS WAR VETERAN WHO HAS SURVIVE THREE TOURS IN AFGHANISTAN, WHO WOULD HAVE THOUGHT THAT A HUMDRUM COMMUTE TO WORK ALMOST COST HIM HIS LIFE. AND NOW THE CHECK ENGINE LIGHT IS ON AND I AM TOO AFRAID TO DRIVE IT. THIS LIFE THREATENING SITUATION IS ONLY THE MOST SIGNIFICANT SOMETIMES THE CAR GET STUCK IN BACK UP CAM MODE OR THE RADIO SHUT OFF RANDOMLY AND REFUSES TO COME BACK ON. IF I AM GOING UP A HILL OR A MOUNTAIN THE CAR WON'T GO OVER 40 MPH, AND I CAN'T TRADE IT IN CAUSE I OWE MORE THAN WHAT THE CAR IS WORTH.

12/22/2015

WHEN TURNING THE STEERING WHEEL LEFT OR RIGHT AT LOW SPEED OR STOPPED, GROANING OR RUBBING NOISE IS EMITTED FROM FRONT TIRES. CAR IS 1 MONTH OLD, HAS APPROX. 5000 MILES ON IT NOW AND PROBLEM STILL CONTINUES AFTER 2 ATTEMPTS FOR DEALER TO REPAIR IT. DURING FILL UPS, THE GAS PUMP WOULD CLICK/STOP AND FUEL WOULD SPLASH BACK OUT OF TANK AND DOWN SIDE OF CAR. THIS HAPPENED WHETHER YOU SET THE AUTOMATIC FILL UP SWITCH ON THE FUEL PUMP, OR IF MANUALLY FILLING THE CAR MYSELF. 2 COMPLAINTS LATER, THE WHOLE GAS TANK HAD TO BE REPLACED. 2 DAYS IN A ROW, ON 2 SEPARATE OCCASIONS, THE SMELL OF BURNING PLASTIC AND/OR ELECTRICAL WIRES HAS BEEN NOTICED INSIDE VEHICLE, AND IS MORE DEFINED WHEN OUTSIDE OF VEHICLE AND SMELLING ENGINE AREA. *TR

8/7/2014

DRIVING ON THE INTERSTATE AND RECEIVED THE REDUCED ENGINE POWER MESSAGE WHICH CAUSED THE LOSS OF ACCELERATION POWER. *TR

5/3/2015

I WAS DRIVING MY 2014 CHEVROLET EQUINOX, PURCHASED APPROXIMATELY 2 1/2 MONTHS AGO BRAND NEW (NOW WITH APPROXIMATELY 2500 MILES). AS I WAS DRIVING DOWN A VERY BUSY ROAD AT 50-55 MPH, SEVERAL WARNING LIGHTS CAME ON - ABS, STABILITRAK WARNING, SERVICE ENGINE - AND THE CAR BEGAN TO LOSE POWER. LUCKILY, I WAS ABLE TO GET THE CAR OFF THE ROAD. EVENTUALLY, THE LIGHTS WENT OFF AND THE CAR BEGAN TO DRIVE "NORMAL". HOWEVER, HAD THIS OCCURRED ON THE INTERSTATE OR IF I HADN'T BEEN ABLE TO PULL OFF THE ROAD, I FEEL THE SITUATION COULD HAVE BEEN MUCH WORSE. *TR

10/2/2014

ON 275 IN TAMPA GOING 75 MPH SUDDENLY THE DASH READS LOSS OF POWER AS YOU FEEL THE CAR DRASTICALLY SLOW TO A CRAWL , ME SHOUTING TO MY STUNNED HUSBAND "PULL OVER PULL OVER" THANK GOD WE WERE IN THE LEFT LANE AS THAT'S WHERE THE BREAKDOWN LANE WAS. WE PULLED OVER THE CAR COASTED AND DIED. WE BARELY MISSED GETTING REAR ENDED BY A SEMI. AFTER TWO DAYS THE REPAIR WAS DONE AND STATED AS "ECM SHORTED" FOUND ECM SHORTED INTERNALLY OFF PIN 73 1 SHORTED OUT UNDER HOOD FUSE BLOCK..THIS IS A 2014 CHEVY EQUINOX WITH17K MILES.

5/23/2015

I WAS DRIVING MY 2014 CHEVROLET EQUINOX, PURCHASED APPROXIMATELY 2 1/2 MONTHS AGO BRAND NEW (NOW WITH APPROXIMATELY 2500 MILES). AS I WAS DRIVING DOWN A VERY BUSY ROAD AT 50-55 MPH, SEVERAL WARNING LIGHTS CAME ON - ABS, STABILITRAK WARNING, SERVICE ENGINE - AND THE CAR BEGAN TO LOSE POWER. LUCKILY, I WAS ABLE TO GET THE CAR OFF THE ROAD. EVENTUALLY, THE LIGHTS WENT OFF AND THE CAR BEGAN TO DRIVE "NORMAL". HOWEVER, HAD THIS OCCURRED ON THE INTERSTATE OR IF I HADN'T BEEN ABLE TO PULL OFF THE ROAD, I FEEL THE SITUATION COULD HAVE BEEN MUCH WORSE. *TR

10/2/2014

DRIVING ON THE INTERSTATE AND RECEIVED THE REDUCED ENGINE POWER MESSAGE WHICH CAUSED THE LOSS OF ACCELERATION POWER. *TR

5/3/2015

TL* THE CONTACT OWNS A 2014 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE CHECK POWER STEERING FLUID WARNING INDICATOR ILLUMINATED AS THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 861.

5/8/2014

WHEN TURNING THE STEERING WHEEL LEFT OR RIGHT AT LOW SPEED OR STOPPED, GROANING OR RUBBING NOISE IS EMITTED FROM FRONT TIRES. CAR IS 1 MONTH OLD, HAS APPROX. 5000 MILES ON IT NOW AND PROBLEM STILL CONTINUES AFTER 2 ATTEMPTS FOR DEALER TO REPAIR IT. DURING FILL UPS, THE GAS PUMP WOULD CLICK/STOP AND FUEL WOULD SPLASH BACK OUT OF TANK AND DOWN SIDE OF CAR. THIS HAPPENED WHETHER YOU SET THE AUTOMATIC FILL UP SWITCH ON THE FUEL PUMP, OR IF MANUALLY FILLING THE CAR MYSELF. 2 COMPLAINTS LATER, THE WHOLE GAS TANK HAD TO BE REPLACED. 2 DAYS IN A ROW, ON 2 SEPARATE OCCASIONS, THE SMELL OF BURNING PLASTIC AND/OR ELECTRICAL WIRES HAS BEEN NOTICED INSIDE VEHICLE, AND IS MORE DEFINED WHEN OUTSIDE OF VEHICLE AND SMELLING ENGINE AREA. *TR

8/7/2014

THE COLLISON AVOIDENCE HAS BEEN ACTIVATIVED 4-5 TIMES. THE RED COLLISON LIGHT AND ALARM HAVE GONE OFF WHEN THERE HAS NOT BEEN ANOTHER VEHICLE IN FRONT OR TO THE SIDE. IT FEELS LIKE THE EITHER THE BRAKE IS ACTIVATED OR AS IF SOMTHING IS FALLING OUT UNDER THE CAR. I HAVE TAKEN IT IN TO THE DEALER AND THEY CANNOT FIND ANYTHING. *TR

9/2/2014

I WAS DRIVING MY 2014 CHEVROLET EQUINOX, PURCHASED APPROXIMATELY 2 1/2 MONTHS AGO BRAND NEW (NOW WITH APPROXIMATELY 2500 MILES). AS I WAS DRIVING DOWN A VERY BUSY ROAD AT 50-55 MPH, SEVERAL WARNING LIGHTS CAME ON - ABS, STABILITRAK WARNING, SERVICE ENGINE - AND THE CAR BEGAN TO LOSE POWER. LUCKILY, I WAS ABLE TO GET THE CAR OFF THE ROAD. EVENTUALLY, THE LIGHTS WENT OFF AND THE CAR BEGAN TO DRIVE "NORMAL". HOWEVER, HAD THIS OCCURRED ON THE INTERSTATE OR IF I HADN'T BEEN ABLE TO PULL OFF THE ROAD, I FEEL THE SITUATION COULD HAVE BEEN MUCH WORSE. *TR

10/2/2014

2 DAYS AFTER PURCHASE, HEARD A STRANGE NOISE IN CAR BUT UNSURE WHERE IT CAME FROM. RETURNED TO DEALER, PROBLEM COULDN'T BE DUPLICATED. I HEAR A STRANGE THUMPING/BEATING SOUND PERIODICALLY; HEAT EXITS VENTS WHILE FAN IS OFF; SEVERAL ELECTRICAL? INCIDENTS, INCLUDING; HEATER FAN WENT OFF WHILE DRIVING ON 29 DEGREE WINTER DAY. IT WENT BACK 1/2 HOUR LATER. (A FEW DAYS PRIOR, SOUNDED LIKE FAN WAS LOSING POWER); DIGITAL SPEEDOMETER ON DRIVER INFORMATION CENTER WENT OFF/BLANK FOR A MINUTE WHILE DRIVING; PHONE CHARGER (LIGHTER & USB) OUTLET BLEW 2 FUSES AFTER USING OUTLET FOR A FEW MONTHS WITH SAME CHARGER & PHONE. INCONSISTENT DEPENDS WHICH PHONE IS BEING CHARGED & CHARGER USED; IGNITION KEY GOT VERY HOT AFTER 45 MIN DRIVE; DASHBOARD LIGHTS (INSTRUMENT CLUSTER?) GO DIM WHEN DRIVING UNDER A DARK VIADUCT OR TUNNEL, SHOULDN'T THEY GET BRIGHTER? MANUAL DOESN'T EXPLAIN HOW DIC & INSTRUMENT PANEL LIGHTS SHOULD OPERATE.); INTERIOR DOME LIGHTS WENT ON 2X ON THEIR OWN; INFOTAINMENT SYSTEM SCREEN HAS A DELAY. DOES NOT CONSISTENTLY DISPLAY CURRENT SONG TITLE & ARTIST THAT IS PLAYING; DIGITAL TEMPERATURE NOT CONSISTENTLY DISPLAYED ON INFOTAINMENT SCREEN (NEW PROBLEM); OIL LIFE NOT RESET AFTER 1ST OIL CHANGE (CAUSED CONFUSION AS TO WHEN TO DO NEXT OIL CHANGE.); EXCESSIVE WATER EXITING TAIL PIPE (TOLD IS NORMAL). SERVICE CENTER WHERE CAR WAS PURCHASED CHECKED CAR OUT ON 4 DIFFERENT DATES.NO REPAIRS DONE (EXCEPT RESETTING OIL LIFE & REPLACING 2 FUSES ON CHARGER), PROBLEMS COULDN'T BE DUPLICATED. WENT TO ANOTHER CHEVY SERVICE CENTER, NOTED ON PAPERWORK "NO PROBLEMS FOUND AT THIS TIME", NO OTHER EXPLANATION GIVEN. AFTERWARDS, I CHATTED WITH A REP @ CHEVY.COM, WHO FILED A CASE & WAS TOLD A SERVICE MGR WILL CALL IN FEW DAYS. IT'S BEEN A FEW DAYS, NO CALL YET. I HAVE 8200 MILES & CONTINUE TO FEEL UNSAFE, ESPECIALLY WHEN DRIVING WITH MY 4 GRANDSONS. THEY ARE REASON I BOUGHT A NEW CAR!

6/12/2015

WHILE DRIVING AT DAY LIGHT AND THEN TURNS TO DUST THE DASH BOARD LIGHTS GO DOWN BY APPROX. 75% BRIGHTNESS AND TAKES FROM A FEW MINUTES TO OVER FIVE PLUS TO COME BACK TO BRIGHT. THIS IS ALARMING WHILE DRIVING, CHEVROLET SAYS THAT IS NORMAL. IF ANYTHING THE DASH LIGHTS SHOULD STAY THE SAME OR GO BRIGHTER

11/11/2015

I BOUGHT MY 2014 CHEVY EQUINOX NEW. I WAS IN CRASH WHICH I HIT A FULL SIZE CHEVY TRUCK IN THE DRIVER DOOR AND IT TOTALED MY CAR AND NOT ONE AIR BAG CAME. I WAS CROSSING EAST AND WEST THE TRUCK WAS GOING NORTH TO SOUTH

5/12/2016

I PURCHASED A 2014 CHEVROLET EQUINOX IN SEPTEMBER 2015. IT HAD 10 MILES ON IT WHEN I BOUGHT IT RIGHT OFF THE SHOWROOM FLOOR. THE CAR CURRENTLY HAS LESS THAN 1700 MILES ON IT BECAUSE IT'S PARKED IN THE GARAGE 90% OF THE TIME. IN NOVEMBER 2017 I OPENED THE VENT PART OF THE SUN ROOF AND HEARD A LOUD CRACK SOUND. WHEN I TRIED TO CLOSE IT, IT WOULDN'T CLOSE. THE DEALERSHIP STATED THAT IT BROKE BECAUSE THERE WAS DIRT IN IT. IT COST ME $1,000 TO REPLACE THE WHOLE MECHANISM INCLUDING THE WINDOW BECAUSE THEY DON'T MAKE PARTS FOR IT. MY QUESTION TO THE DEALER AND CHEVY WAS 'HOW DOES DIRT GET INTO A SUNROOF THAT IS CLOSED ALL THE TIME? THE RESPONSE HAS BEEN I DON'T KNOW. NO ONE CAN EVEN TELL ME HOW TO MAINTAIN IT SO THIS DOESN'T HAPPEN AGAIN. I BELIEVE THAT IT IS EITHER A DEFECT WITH THE SUN ROOF OR IMPROPER INSTALLATION AT THE FACTORY. THE NEW SUN ROOF IS MADE TO BE MORE HEAVY DUTY BUT I AM CONCERNED THAT IN TWO YEARS I'LL HAVE TO REPLACE THIS ALSO. THE CUSTOMER SERVICE PERSON ASKED IF I DRIVE IT IN AREAS THAT THERE IS A LOT OF DUST. THE ANSWER WAS NO, BUT SHOULDN'T IT BE MADE TO KEEP DUST OUT? AFTER ALL, IT IS ON THE EXTERIOR OF THE CAR.

11/29/2017

VERY UNHAPPY WITH THE SPACE, WHEN YOU PUT DOWN THE BACK SEAT, HAD TO BUY A SPACER WHICH WAS ONE HUNDRED AN THIRTY FOUR DOLLARS, I FEEL YOU SHOULD HAVE PROVIDE WITH THE VEHICLE. I HAVE DOGS, ONE GOT HIS LEG CAUGHT I WOULD LIKE A REFUND, SHOULD HAVE BEEN PART OF THE VEHICLE. ALSO NOT AIR FOR THE BACK SEAT VERY POOR DESIGN. YOU SENT ME A LETTER ON A 2006 CHEVY COBALT, HAVE NOT OWN FOR FOUR YEARS PLEASE CORRECT YOUR RECORDS, I HAVE 2014 CHEVY EQUINOX. *TR

9/6/2014

2014 CHEVROLET EQUINOX. CONSUMER WRITES IN REGARDS TO CREAK/POP NOISES FROM RIGHT FRONT OF VEHICLE DURING LOW SPEED MANEUVERS. *SMD THE CONSUMER STATED THE REPAIR FOR THE VEHICLE WAS UNACCEPTABLE.. THE CONSUMER REQUESTED TO BE GUARANTEED THAT THE REPAIR WILL NOT FAIL. UPDATED 05/10/2017 *JS

5/10/2017

WAS INVOLVED IN ACCIDENT 9/8/2016. IT WAS A TOTAL LOSS. FRONT END HEAVILY DAMAGED. AIRBAGS DID NOT WORK OR THE PASSENGER SIDE SEATBELT. DRIVING STRAIGHT AT INTERSECTION AND OTHER PARTY RAN RED LIGHT STRIKING THE LEFT FRONT AND CAUSING FRAME TO CRACK.

10/10/2016

2014 CHEVROLET EQUINOX. CONSUMER WRITES IN REGARDS TO AIRBAG NON-DEPLOYMENT AND SEAT BELT SHOULDER HARNESS FAILURE DURING FRONT END COLLISION. *SMD GM INFORMED THE CONSUMER THE AIR BAG PERFORMED AS DESIGNED. *JB UPDATED 11/15/2017*JS

2/1/2017

TIRE PRESSURE SENSOR SHOWS LOW PRESSURE IN TIRES , BUT WHEN CHECKED WITH SEVERAL DIFFERENT HAND GAGES AND ADD AIR TO DESIRED PRESSURE LISTED ON DOOR RECOMMENDATION STICKER SENSOR STILL SHOWS THE TIRE PRESSURE IS LISTING LOW BY SEVERAL LBS. IN MOTION ON ROAD - HIGHWAY - CITY ST. / STANDING STILL / RUNNING OR JUST WITH KEY ON MOTOR OFF. (ALWAYS SHOWING LOW AIR PRESSURE IN TIRES -

10/11/2017

I ASKED MECHANIC TO ROTATE MY TIRES. THEY REPORTED THAT A MAJORITY OF LUG NUTS HAD DEEP CRACKS AND METAL WAS SEPARATING ON THE LUG NUTS. ONE LUG NUT ON FRONT PASSENGER WHEEL WAS FROZEN ON AND SHEARED IN HALF WHEN ATTEMPTED TO REMOVE. I HAD TO TAKE VEHICLE TO CHEVROLET DEALERSHIP. THE DEALER ADVISED ME THAT IF I DROVE THE CAR IN THAT CONDITION IT WOULD BE IMPOSSIBLE TO CHANGE TIRE IF I GOT A FLAT. ON 12/18/2018 I RETURNED TO DEALERSHIP AND THEY RECOMMENDED THAT I CHANGE ALL THE LUG NUTS DUE TO CRACKS. THEY ALSO ADVISED ME THAT THE WRENCH THAT CAME WITH THE CAR WOULD NOT FIT THE BROKEN LUG NUT AND IT WOULD HAVE BEEN IMPOSSIBLE TO CHANGE THE TIRE ON THE ROAD. THE BROKE THE STUD IN DRILLING OUT THE LUG NUT. THE TOTAL BILL CAME TO 6 HOURS LABOR $720, 20 LUG NUTS $179.80, ONE STUD $5.99 PLUS TAX FOR $937 TOTAL. I BELIEVE THEIR IS SAFETY ISSUE WITH THESE LUG NUTS. THEY ARE MADE FROM TWO TYPES OF METAL THAT WITH USE APPEAR TO START TO SEPARATE WITH LARGE CRACKS IN THE CHROME METAL ON THE AXIS WHERE THE TWO METALS APPEAR TO JOIN. IN MY SITUATION IT WOULD HAVE POSED A DEFINITE ROAD HAZARD IF I HAD ATTEMPTED TO REMOVE THE TIRE AND THE BOLT SHEARED IN HALF ALONG THE AXIS OF WHERE THE METALS JOINED. I WOULD HAVE BEEN LEFT IN A SITUATION WHERE IS WAS IMPOSSIBLE TO CHANGE THE TIRE ALONG THE SIDE OF THE ROAD. THE CAR WOULD HAVE HAD TO BE TOWED AS A TOW TRUCK OPERATOR WOULD HAVE FOUND IT IMPOSSIBLE TO CHANGE THE TIRE.

12/16/2018

A FEW TIMES I HAVE NOTICED THAT WHEN I TURN THE SUV OFF, THE IGNITION SWITCH AND THE METAL PART OF THE KEY ARE VERY HOT. IS THIS PROBLEM SIMILAR TO OTHER RECALLS? *TR

6/18/2014

THE FRONT PASSENGER SEAT CAUGHT FIRE SOMETIME BETWEEN 3 P.M. ON 8/10/14 AND 8 A.M. ON 8/11/14 WHEN THE VEHICLE WAS UNOCCUPIED, PARKED, AND LOCKED. THE FIRE BURNED A LARGE HOLE IN THE SEAT. CHARRED DEBRIS FROM THE BURNED SEAT WAS FOUND ON THE FRONT PASSENGER SIDE FLOOR MAT. THE VEHICLE WAS TAKEN TO A CHEVROLET DEALER FOR DIAGNOSIS AS SOON AS THE BURNED SEAT WAS DISCOVERED. THE DEALER DIAGNOSED THE PROBLEM AS A "SEAT FIRE CAUSED BY AN INTERNAL HEAT SOURCE" AND OFFERED TO REPLACE THE FRONT PASSENGER SIDE AIR BAG SENSOR AND SEAT CUSHION. *TR

8/11/2014

2014 CHEVROLET EQUINOX. CONSUMER WRITES IN REGARDS TO VEHICLE PULLS TO THE LEFT HARD WHILE DRIVING. *SMD AN ALIGNMENT WAS PERFORMED ON THE VEHICLE. HOWEVER, THE VEHICLE CONTINUED TO PULL TO THE LEFT. *JB

8/13/2014

COLLISION ALERT SYSTEM FLASHES RED AND THE EQUINOX BRAKES GRAB ON AND OFF, SOMETIMES ONCE AND SOMETIMES SEVERAL TIMES FOR NO APPARENT REASON - DISTANCE FROM OTHER VEHICLES AHEAD IS MORE THAN ADEQUATE, SPEED IS MODERATE, NO APPROACHING CARS. IT SEEM THAT THE SYSTEM TAPS THE BRAKES AND THEN RELEASES . THIS HAS HAPPENED 5 TO 6 TIMES EVEN WHEN NO VEHICLES ARE IN FRONT AND THE DRIVING CONDITIONS ARE NORMAL - ROADS CLEAR AND DRY, SOME OVERCAST, NO CARS APPROACHING FROM THE OTHER LANE. THE DEALER IS AT A LOSS AS TO WHAT IS CAUSING THIS. *TR

3/3/2015

TIRE PRESSURE INDICATOR KEEPS SHOWING WILD NUMBERS ON ALL 4 TIRES 38, 32, 34, 35 FOR EXAMPLE EVEN WHEN THEY ARE PROPERLY INFLATED AT 35 LBS PER TIRE. THIS HAPPENS WHETHER DRIVING OR IN PARK. GOT LETTER FROM GM MY ONBOARD NAVIGATION NEEDED UPDATE FOR $135 AND THE CAR IS BARELY 2 YRS OLD AT 45K MILES. CALLED CEO OF GM COMPLAINED & THEY HAD THE ATTITUDE WELL WE CAN'T UPGRADE IT FOR FREE. THEY HAD TO HAVE KNOWN BEFORE THE 2014 MODEL WAS SOLD THAT THERE WAS GOING TO BE AN UPDATE IN 2016 BUT NO ONE TOLD ME AS THE BUYER/CUSTOMER AT TIME OF PURCHASE. DON'T THIN MY NEXT VEHICLE WILL BE A GM PRODUCT. *TR

10/21/2016

2014 CHEVROLET EQUINOX. CONSUMER WRITES IN REGARDS TO BROKEN BALL JOINT IN WIPER TRANSMISSION CAUSES WINDSHIELD VISIBILITY PROBLEMS. CONSUMER STATES PAID FOR A REPAIR THAT SHOULD BE UNDER RECALL. *SMD THE CONSUMER STATED A RECALL HAD BEEN ISSUED. HOWEVER, IT DID NOT INCLUDE HIS MODEL YEAR. *JB

11/28/2016

TL* THE CONTACT OWNS A 2014 CHEVROLET EQUINOX. WHILE DRIVING, THE BRAKE PEDAL WAS DEPRESSED AND THE SEAT BELT PRE-TENSIONER SEIZED. THE CONTACT STATED THAT THE SEAT BELT FAILED TO RETRACT. THE VEHICLE WAS TAKEN TO NORTH STAR CHEVROLET (5854 UNIVERSITY BLVD, MOON, PA 15108, (412) 294-0308) AND WAS INFORMED THAT THE VEHICLE WAS UNSAFE AND SHOULD NOT BE DRIVEN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.

6/4/2018

TL* THE CONTACT OWNS A 2014 CHEVROLET EQUINOX. WHILE DRIVING APPROXIMATELY 65 MPH IN THE RAIN, THE WINDSHIELD WIPERS SUDDENLY STOPPED WORKING. THE VEHICLE WAS TAKEN TO A NEARBY INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SECTION OF THE WIPERS THAT CONNECTED TO THE WIPER MOTOR WAS DAMAGED DUE TO CORROSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND LOCAL DEALER (BERGLUND CHEVROLET BUICK, 1824 WILLIAMSON ROAD, ROANOKE, VA 24012) WERE BOTH NOTIFIED. THE FAILURE MILEAGE WAS 44,400.

6/25/2018

TL* THE CONTACT OWNS A 2014 CHEVROLET EQUINOX. WHILE DRIVING IN INCLEMENT WEATHER, THE WINDSHIELD WIPERS BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO BRAEGER CHEVROLET (4100 S 27TH ST, MILWAUKEE, WI 53221, (414) 281-5000) WHERE IT WAS DIAGNOSED THAT THE WINDSHIELD WIPER TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.

8/29/2018

TL* THE CONTACT OWNS A 2014 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE PCV VALVE WAS COLLECTING MOISTURE, WHICH FROZE AND BLEW OUT THE MAIN SEAL. THE DEALER (BOOKWALTER CHEVROLET BUICK, 335 S SHERIDAN RD, STANTON, MI 48888) STATED THAT THE VEHICLE WAS NOT COVERED UNDER ANY WARRANTIES. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY STATED THAT THE PCV VALVE AND MAIN SEAL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 138,000. THE VIN WAS UNAVAILABLE.

12/11/2018

2014 EQUINOX 4DR. CONSUMER WRITES IN REGARD TO RUSTED BALL JOINT THAT CAUSED WIPER MODULE TO MALFUNCTION. *AS *TR

3/26/2019