2016 Chevrolet Equinox Owner Complaints

EXHAUST FUMES LEAKING INTO DRIVER CABIN, HORRIBLE TOXIC ODOR, FAMILY GOT SICK FROM BEING INSIDE OF VEHICLE. STATIONARY, OR IN MOTION. TOXIC ODORS AND SAME HEALTH EFFECTS WHEN NOT RUNNING. ODER ON CLOTHING, HAIR, SKIN. IMMEDIATE ADVERSE HEALTH SYMPTOMS ASSOCIATED WITH BEING IN VEHICLE ARE HEADACHE, CHEMICAL TASTE IN MOUTH, SORE THROAT. I NOTICED CONDITION 1/22/2016 BUT IT WAS PRESENT PRIOR TO THIS AS I DO NOT USE VEHICLE OFTEN. MY WIFE AND YOUNGEST DAUGHTER HAD MOST EXPOSURE AND IT BUILT UP OVER TIME, FOR THEY WERE DESENSITIZED TO THE ODOR. AFTER A FEW DAYS OF NOT USING VEHICLE MY WIFE DID SMELL THE TOXIC ODOR. AN EXHAUST LEAK WAS THE CAUSE AND VERIFIED BY DEALER. AFTER REPAIRS WERE MADE VEHICLE STILL HAS HORRIFIC ODOR AND THE SAME ADVERSE HEALTH EFFECTS WERE EXPERIENCED. OTHER PEOPLE WHO WERE EXPOSED TO VEHICLE ALSO EXPERIENCED SAME HEALTH SYMPTOMS.

5/2/2016

THIS VEHICLE MADE MY FAMILY SICK. I HAD TO PICKET DEALERSHIP WHERE I BOUGHT CAR, BECAUSE G.M HEAD QUARTERS CLOSED THE CASE AND LEFT ME WITH THIS TOXIC VEHICLE. A LOT HAS HAPPENED IN MY QUEST TO HAVE THE CAR REPLACED. A GM DEALERSHIP WHERE I DID NOT BUY CAR FROM BOUGHT ME OUT OF MY LEASE AND GOT ME INTO A NEW VEHICLE. I PHYSICALLY PICKETED DEALERSHIP I BOUGHT CAR FROM AND OTHER GM DEALERSHIPS TO GET MY POINT ACROSS. I STILL HAVE CONTAMINATED CLOTHING AND THE DEALERSHIP IS STUCK WITH THIS VEHICLE NOW, AND I STILL HAVE HEALTH CONCERNS ABOUT MY FAMILY. I HAVE CALLED THE EPA, AND OTHER AGENCIES AND NONE OF THEM CAN HELP. THIS VEHICLE SHOULD NEVER GET INTO ANOTHER INDIVIDUALS POSSESSION. I HAVE ATTACHED SOME PICTURES AND FILES. THIS IS MY SECOND COMPLAINT. ORIGINAL NHSTA COMPLAINT NUMBER IS 10862571 EXHAUST FUMES SEEPED INTO VEHICLE FROM EXHAUST LEAK AND CONTAMINATED INTERIOR OF VEHICLE MAKING MY WIFE AND CHILD SICK.DEALERSHIP REPLACED EXHAUST SYSTEM BUT CAR WAS STILL CONTAMINATED. PLEASE CONTACT ME AT [email protected]

5/19/2016

THIS SAFETY PROBLEM COULD CAUSE AN ACCIDENT. I AM 5'4'' AND SIT UPRIGHT WITH THE CORRECT DISTANCE FROM THE STEERING WHEEL AND PEDALS. WHEN DRIVING OR SITTING THE FRONT VIEW TOWARDS THE RIGHT AND SOMEWHAT ALSO WHEN LOOKING LEFT, IS OBSTRUCTED BY THE SIDE MIRRORS. LOOKING TO THE SIDES TOWARDS EACH SIDE'S MIRROR (NOT INTO THE MIRROR BUT TO SEE CROSS TRAFFIC WHEN CROSSING AN INTERSECTION OR TURNING INTO A PARKING SPOT) THE VIEW OF ONCOMING TRAFFIC OR PEDESTRIANS IS IN A BLIND SPOT. THE VIEW IS BLOCKED BY THE SIDE MIRROR AND THE ARM OF THE MIRROR ATTACHING THE MIRROR TO THE CAR. ALSO THE WIDENESS OF THE FRAME OF THE FRONT WINDOW ON EACH SIDE TO ACCOMMODATE THE AIRBAG CONTRIBUTES TO THE BLOCKED VIEWING TOO. THIS HAS LED TO ME NEARLY HITTING SOMEONE CROSSING THE STREET AND NEARLY BEING T-BONED BY A CAR THAT WAS COMPLETELY INVISIBLE COMING FROM THE RIGHT SIDE FOR A FEW SECONDS UNTIL IT PASSED OUT OF THE BLOCKED AREA. I CALLED MY DEALER AND THERE ARE NO ALTERNATE SIDE MIRRORS TO PURCHASE OR ANY CAMERAS THAT THEY KNEW OF FOR THIS FRONT SIDE BLIND SPOT. (THIS IS NOT THE BLIND SPOT THAT CAMERAS ARE USED FOR THE SEE SLIGHTLY BEHIND THE DRIVER.)

5/9/2017

THE REAR WINDOW EXPLODED ON ITS OWN INTO THOUSANDS OF TINY PIECES, ALTHOUGH IT REMAINED INTACT UNTIL I OPENED AND CLOSED THE CAR DOORS, THEN IT FELL APART INTO THE BACK END OF VEHICLE. I WAS SITTING STATIONARY IN THE CAR WITH ANOTHER PASSENGER IN AN EMPTY PARKING LOT. ENGINE WAS OFF FOR 5 MINUTES. OUTSIDE AIR TEMP 48, INSIDE 65. NO BULLET HOLE, NO ROCK MARK OR ANY OTHER EXTERNAL CAUSE.

11/3/2017

EXHAUST FUMES LEAKING INTO DRIVER CABIN, HORRIBLE TOXIC ODOR, FAMILY GOT SICK FROM BEING INSIDE OF VEHICLE. STATIONARY, OR IN MOTION. TOXIC ODORS AND SAME HEALTH EFFECTS WHEN NOT RUNNING. ODER ON CLOTHING, HAIR, SKIN. IMMEDIATE ADVERSE HEALTH SYMPTOMS ASSOCIATED WITH BEING IN VEHICLE ARE HEADACHE, CHEMICAL TASTE IN MOUTH, SORE THROAT. I NOTICED CONDITION 1/22/2016 BUT IT WAS PRESENT PRIOR TO THIS AS I DO NOT USE VEHICLE OFTEN. MY WIFE AND YOUNGEST DAUGHTER HAD MOST EXPOSURE AND IT BUILT UP OVER TIME, FOR THEY WERE DESENSITIZED TO THE ODOR. AFTER A FEW DAYS OF NOT USING VEHICLE MY WIFE DID SMELL THE TOXIC ODOR. AN EXHAUST LEAK WAS THE CAUSE AND VERIFIED BY DEALER. AFTER REPAIRS WERE MADE VEHICLE STILL HAS HORRIFIC ODOR AND THE SAME ADVERSE HEALTH EFFECTS WERE EXPERIENCED. OTHER PEOPLE WHO WERE EXPOSED TO VEHICLE ALSO EXPERIENCED SAME HEALTH SYMPTOMS.

5/2/2016

THIS VEHICLE MADE MY FAMILY SICK. I HAD TO PICKET DEALERSHIP WHERE I BOUGHT CAR, BECAUSE G.M HEAD QUARTERS CLOSED THE CASE AND LEFT ME WITH THIS TOXIC VEHICLE. A LOT HAS HAPPENED IN MY QUEST TO HAVE THE CAR REPLACED. A GM DEALERSHIP WHERE I DID NOT BUY CAR FROM BOUGHT ME OUT OF MY LEASE AND GOT ME INTO A NEW VEHICLE. I PHYSICALLY PICKETED DEALERSHIP I BOUGHT CAR FROM AND OTHER GM DEALERSHIPS TO GET MY POINT ACROSS. I STILL HAVE CONTAMINATED CLOTHING AND THE DEALERSHIP IS STUCK WITH THIS VEHICLE NOW, AND I STILL HAVE HEALTH CONCERNS ABOUT MY FAMILY. I HAVE CALLED THE EPA, AND OTHER AGENCIES AND NONE OF THEM CAN HELP. THIS VEHICLE SHOULD NEVER GET INTO ANOTHER INDIVIDUALS POSSESSION. I HAVE ATTACHED SOME PICTURES AND FILES. THIS IS MY SECOND COMPLAINT. ORIGINAL NHSTA COMPLAINT NUMBER IS 10862571 EXHAUST FUMES SEEPED INTO VEHICLE FROM EXHAUST LEAK AND CONTAMINATED INTERIOR OF VEHICLE MAKING MY WIFE AND CHILD SICK.DEALERSHIP REPLACED EXHAUST SYSTEM BUT CAR WAS STILL CONTAMINATED. PLEASE CONTACT ME AT [email protected]

5/19/2016

TL* THE CONTACT OWNS A 2016 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH WITH THE CRUISE CONTROL ENGAGED, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC BUT THE CAUSE OF FAILURE WAS UNABLE TO BE DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,200. UPDATED 03/15/16*LJ THE CONSUMER STATED THE VEHICLE WAS INSPECTED AND THE DEALER STATED THERE WAS NOTHING WRONG. UPDATED 03/30/16.*JB

1/14/2016

WHILE DRIVING AT NIGHT, MOVING SLOWLY IN A TRAFFIC JAM ON A FREEWAY, THE INSTRUMENT CLUSTER TOTALLY WENT OUT. THE RADIO CONTINUED TO WORK, BUT THE SPEEDOMETER WAS NOT FUNCTIONING. I CONTINUED TO DRIVE ABOUT 20 MILES WITH THE CLUSTER AND SPEEDOMETER NOT WORKING. AFTER ARRIVING AT MY DESTINATION AND TURNING OFF THE ENGINE FOR ABOUT 20 MINUTES, I RESTARTED IT AND SAW THAT THE CLUSTER WAS VERY DIM AND THE SPEEDOMETER WAS ONLY BARELY READABLE. AS I DROVE IT, THE BRIGHTNESS SLOWLY INCREASED. THE NEXT MORNING, THE SPEEDOMETER AND THE REST OF THE CLUSTER SEEMED TO BE NORMAL. I TOOK THE CAR TO THE DEALER FOR REPAIRS, THEY WERE UNABLE TO FIND THE PROBLEM SINCE THE CAR WAS WORKING NORMALLY AT THAT TIME.

6/9/2016

CAR STARTED SMELLING HORRIBLE ANYTIME IT WAS RUNNING, WOULD MAKE ME AND MY KIDS PHYSICALLY SICK BREATHING THE AIR COMING INSIDE THE VEHICLE.MY DAUGHTER HAD PNEUMONIA 4 MONTHS AGO, AND MY HUSBAND HAD A SEVERE CASE OF PNEUMONIA 2 WEEKS AGO. NOT TO MENTION ALL THE RESPIRATORY RELATED PROBLEMS IN THE LAST YEAR THE ENTIRE FAMILY HAS BEEN HAVING. CHEVY WOULD NOT LOOK AT MY CAR, I CALLED MULTIPLKE TIMES TELLING THEM MY CAR IS SO FOUL SMELLING I CANT DRIVE IT ANYMORE AND ITS NOT A DEAD ANMIAL BECAUSE WE SEARCHED EVERY COMPARTMENT THERE IS....AND THEY SAID ITS A DEAD MOUSE OR ANIMAL AND THAT WARRANTY DOESNT COVER THAT SO ITS NOT THERE PROBLEM..AFTER OVER A WEEK OF ME CALLING AND HAVING MY HUSBAND (A CERTIFIED MECHANIC) CALLING THEM NON STOP, THEY AGREED TO LOOK AT IT..ITS NOT AN ANIMAL IT IS JUST ALOT OF MOLD THAT IS GROWING ALL OVER THE CARS HEATING AND AIR CONDITIONING CONDENSER SYSTEM! AND ALL THIS TIME ITS JUST BEEN FLOWING MOLD BACTERIA INTO MY VENTS! ITS SUMMER I USE A/C EVERYDAY IF I AM DRIVING.... WE'VE JUST BEEN BREATHING IT IN FOR WHO KNOWS HOW LONG...I BOUGHT THIS CAR 9 MONTHS AGO BRAND NEW AND NOW AFTER ONLY 16,000 MILES ITS A BREEDING GROUND FOR MOLD INSIDE MY HVAC UNIT? I WONT BE ABLE TO GET RID OF THAT SMELL, AND WHAT ABOUT MY SEATS OR CLOTHING OR DAMAGE THAT HAS ALREADY BEEN DONE FROM THIS MOLD AND BACTERIA? THEY SAID GM WILL GIVE ME A RENTAL FOR 5 DAYS.....BUT PARTS WILL TAKE UP TO 4 TO EVEN COME IN BEFORE THEY WILL EVEN START FIXING THE "ISSUE". MY DAUGHTER IS 2 YEARS OLD AND HAD PNEMONIA 2 TIMES ALREADY.

7/20/2016

ON OCTOBER 1, MY MOTHER (PASSENGER) AND I WERE INVOLVED IN A ROLL BACK ACCIDENT AT MY APARTMENT COMPLEX. I PUT THE VEHICLE IN PARK AND EXITED THE VEHICLE. I REMAINED OUTSIDE OF THE VEHICLE FOR 1-2 MINUTES. I RETURNED TO THE DRIVER'S SIDE, OPENED THE DOOR, AND PROCEEDED TO ENTER THE CABIN. UPON OPENING THE DRIVER'S DOOR, THE VEHICLE BEGAN TO ROLL BACK, EVEN THOUGH THE CAR WAS IN PARK. I WAS CAUGHT BETWEEN THE VEHICLE DOOR, WITH HALF OF MY BODY/EXTREMITIES (THE RIGHT SIDE) IN THE CABIN, AND MY LEFT EXTREMITIES OUTSIDE OF THE VEHICLE. I WAS DRAGGED 10-15 FEET. MY MOTHER WAS IN THE FRONT PASSENGER SEAT WITH HER WITH SAFETY BELT. THE VEHICLE HIT AN EMBANKMENT (WITH A 6-7 FOOT DROP) THAT LEADS TO A GAZEBO THAT COVERS OUR MAILING CENTER. THE REAR OF THE VEHICLE CRASHED INTO THE WOODEN FENCING AND THE ROOF AND COLUMNS OF THE GAZEBO. THE FRONT END WAS STUCK IN THE EMBANKMENT; THE REAR END CRASHED INTO THE ROOF, BUT WAS SUSPENDED ABOVE A 6-7 FOOT DROP. POLICE AND FIREMEN ASSESSED THE SITUATION, AND SUSPECTED THAT THE INCIDENT MAY HAVE HAPPENED AS A RESULT OF A MALFUNCTIONING TRANSMISSION AND/OR BREAK SYSTEM. NO FAULT WAS DETERMINED IN THE INCIDENT.

10/22/2016

FRONT PASSENGER SEAT AIRBAG SENSOR WILL NOT ACTIVATE SAFETY SYSTEM WHEN I, AS A 120 LB ADULT,PLACE A MEDICALLY NECESSARY CUSHION (TO ALLEVIATE BACK AND HIP PAIN) BETWEEN MYSELF AND THE SEAT, THUS CANCELLING OUT THE BENEFITS OF THIS SAFETY SYSTEM WHEN THE VEHICLE IS IN MOTION. I AM AT RISK WHEN RIDING IN THIS GENERAL MOTORS VEHICLE. PLEASE REQUIRE GM TO RECALL AND CORRECT THIS DEFECT SOONEST AND ASSOCIATE MY COMPLAINT WITH ALL OTHER SIMILAR COMPLAINTS ON FILE WITH YOUR AGENCY.

10/6/2015

TL* THE CONTACT OWNS A 2016 CHEVROLET EQUINOX. WHEN THE VEHICLE WAS STARTED, THE PASSENGER SIDE AIR BAG WARNING INDICATOR ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE VEHICLE WAS TAKEN TO THE DEALER (WESELOH CHEVROLET, 5335 PASEO DEL NORTE, CARLSBAD, CA 92008) WHERE IT WAS DIAGNOSED THAT THE AIR BAG SENSOR FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 65,000. THE VIN WAS NOT AVAILABLE.

8/2/2018

THE OLDER MODEL EQUINOX HAD AN ISSUE WITH IT'S HIGH PRESSURE FUEL PUMP, SO DID MY NEWER 2016. IT FAILED AND WAS PUSHING FUEL INTO THE ENGINE AT EXTREME LEVELS. THIS CAUSED THE ENGINE TO STOP WORKING PROPERLY AND FAIL. THE GM TECHNICIANS SAID THEY FIXED THE ISSUE RECENTLY, BUT WOULD NOT GO ON. I WAS DRIVING IN A POTENTIAL FIRE STARTER. THE ACTUAL ISSUE HAPPENED WHILE DRIVING AT 35 MPH, THE ENGINE BLEW UP AND LUCKILY DID NOT START A FIRE WITH THE AMOUNT OF GAS THAT WAS IN THE ENGINE.

3/8/2020

CAR STALLS WHEN STOPPED AT RED LIGHT

7/8/2020

UNINTENDED ACCELERATION!! WHILE DRIVING ON THE FREEWAY AT 70 MPH WITHOUT THE CRUISE THE VEHICLE SUDDENLY WAS UNDER FULL ACCELERATION. MY WIFE IMMEDIATELY ASKED "WHAT IS HAPPENING". MY FIRST REACTION WAS TO APPLY THE BRAKE WHICH CAUSED THE ACCELERATION TO CEASE. I THEN CALLED ONSTAR TO REPORT THE PROBLEM AND THEY RESPONDED THAT MY TIRE PRESSURES ARE OK AND NO CODES WERE DETECTED. I TOOK IT TO THE DEALERSHIP WHERE I PURCHASED IT AND THEY CHECKED FOR CODES, DROVE IT , INSPECTED AND COULD NOT FIND A PROBLEM. I CALLED CUSTOMER SERVICE AND WAS BASICALLY TOLD THERE WAS NOTHING THEY COULD DO BECAUSE THERE WAS "NO TROUBLE FOUND". THIS CAR HAD LESS THAN 900 MILES WHEN THIS PROBLEM OCCURRED. I AM A FORMER FINAL ASSEMBLY ELECTRONICS TEST ENGINEER FOR DELPHI AND KNOW HOW SOFTWARE PROBLEMS CAN BE DIFFICULT TO DIAGNOSE. I KNOW WHAT I EXPERIENCED AND FOR GM TO IGNORE THIS SAFETY PROBLEM BECAUSE A SERVICE TECH DID NOT RECOVER A TROUBLE CODE OR BE ABLE TO REPEAT THE PROBLEM IN A 45 MILE TEST DRIVE SIMPLY INFURIATES ME. WHAT WOULD HAPPEN IF THE VEHICLE DECIDED TO ACCELERATE WHILE WAITING FOR A LIGHT TO CHANGE AT A BUSY INTERSECTION? *TR

1/9/2017

TL* THE CONTACT OWNS A 2016 CHEVROLET EQUINOX. WHILE DRIVING APPROXIMATELY 50 MPH, THE ACCELERATOR PEDAL BECAME STUCK TO THE FLOORBOARD AND THE VEHICLE ACCELERATED TO 80 MPH WITHOUT WARNING. THE CONTACT PLACED THE GEAR SHIFTER INTO NEUTRAL AND DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE CONTINUED TO ACCELERATE AT 80 MPH. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,000.

4/17/2017

DROVE CAR 10 MILES, THEN TOOK A LEFT TURN AND EVERYTHING SHUT OFF AND WHEEL LOCKED. NO POWER OR ANY WARNING SIGNS OF A BREAK DOWN. RESTARTED CAR AND WAS ABLE TO DRIVE AGAIN. TOOK IN FOR A CHECK UP AND THEY WERE NOT ABLE TO 'RECREATE THE INSTANCE'.

12/26/2018

RADIO SCREEN GOES ON AND OFF BY ITS SELF AND BACK UP CAMERA WON'T COME ON IN REVERSE AND CAR STARTS ON IT OWN WITH DOORS LOCK AND NO KEYS IN IT DON'T HAVE SELF START BUTTON ON KEY

7/16/2019

TL* THE CONTACT OWNS A 2016 CHEVROLET EQUINOX. WHILE DRIVING ON A SUNNY DAY, THE SUNLIGHT CREATED A GLARE ON THE INSTRUMENT PANEL THAT MADE IT DIFFICULT TO VIEW THE DISPLAY. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO WAS UNABLE TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.

8/30/2016

MY SON WAS IN AN ACCIDENT OCT 26, 2018 @ APPROXIMATELY 7:30 PM.. HE WAS TURNING LEFT ON HIGHWAY RT. 50 IN MT. STORM, WV WITH SIGNAL LIGHT ON TO PULL INTO A PARKING LOT. A TRUCK DRIVING AT A HIGH RATE OF SPEED FROM BEHIND ATTEMPTED TO PASS HIM ON THE LEFT EVEN THOUGH MY SON WAS ALREADY TURNING LEFT. THE TRUCK HIT DIRECTLY ON HIS FRONT LEFT TIRE BY A VEHICLE DRIVING AT A HIGH RATE OF SPEED. THE FRAME WAS DAMAGED AND WE ARE UNSURE OF ADDITIONAL DAMAGES UNTIL THE INSURANCE ADJUSTER INSPECTS IT. THE SIDE AIRBAG DID NOT DEPLOY RESULTING IN MY SON HITTING THE SIDE WINDOW AND DIAGNOSED WITH CERVICAL SPRAIN. DRIVER WAS DRINKING AND ADMITTED TO DRIVING 65-70 MPH. POLICE REPORT WAS FILED AND FIREFIGHTERS ARRIVED.

10/29/2018

ON OCTOBER 1, MY MOTHER (PASSENGER) AND I WERE INVOLVED IN A ROLL BACK ACCIDENT AT MY APARTMENT COMPLEX. I PUT THE VEHICLE IN PARK AND EXITED THE VEHICLE. I REMAINED OUTSIDE OF THE VEHICLE FOR 1-2 MINUTES. I RETURNED TO THE DRIVER'S SIDE, OPENED THE DOOR, AND PROCEEDED TO ENTER THE CABIN. UPON OPENING THE DRIVER'S DOOR, THE VEHICLE BEGAN TO ROLL BACK, EVEN THOUGH THE CAR WAS IN PARK. I WAS CAUGHT BETWEEN THE VEHICLE DOOR, WITH HALF OF MY BODY/EXTREMITIES (THE RIGHT SIDE) IN THE CABIN, AND MY LEFT EXTREMITIES OUTSIDE OF THE VEHICLE. I WAS DRAGGED 10-15 FEET. MY MOTHER WAS IN THE FRONT PASSENGER SEAT WITH HER WITH SAFETY BELT. THE VEHICLE HIT AN EMBANKMENT (WITH A 6-7 FOOT DROP) THAT LEADS TO A GAZEBO THAT COVERS OUR MAILING CENTER. THE REAR OF THE VEHICLE CRASHED INTO THE WOODEN FENCING AND THE ROOF AND COLUMNS OF THE GAZEBO. THE FRONT END WAS STUCK IN THE EMBANKMENT; THE REAR END CRASHED INTO THE ROOF, BUT WAS SUSPENDED ABOVE A 6-7 FOOT DROP. POLICE AND FIREMEN ASSESSED THE SITUATION, AND SUSPECTED THAT THE INCIDENT MAY HAVE HAPPENED AS A RESULT OF A MALFUNCTIONING TRANSMISSION AND/OR BREAK SYSTEM. NO FAULT WAS DETERMINED IN THE INCIDENT.

10/22/2016

BACKING DOWN A STEEP DRIVEWAY WITH MY FOOT ON THE BRAKE WORKING FINE THE FIRST SEVERAL SECONDS THEN THE BRAKE PEDAL WENT DOWN TO THE FLOOR AND CAR ROLLED ACROSS A BUSY STREET JUMPING THE CURB AND HITTING A TELEPHONE POLE AND FENCE. NO PERSON OR VEHICLE NOR MY VEHICLE WAS HIT FORTUNATELY. A POLICE REPORT WAS FILED. THE RENTAL COMPANY BROUGHT ME A NEWER EQUINOX AND THE DAY AFTER WHILE BACKING OUT OF PARKING SPACE IN HOTEL GARAGE APPLYING BRAKES THE BRAKE WENT TO FLOOR HITTING WALL AS I PUT GEAR TO NEUTRAL AND THEN INTO PARK BUT IT HAD ALREADY HIT THE WALL.

9/25/2017

WHILE DRIVING THROUGH A RESIDENTIAL AREA AND MAKING A RIGHT HAND TURN, THE STEERING WHEEL LOCKED IN THE RIGHT HAND POSITION. TO AVOID A CRASH, I QUICKLY TURNED THE WHEEL TO THE LEFT. THIS OCCURRED TWO TIMES PRIOR , DURING THE COURSE OF A YEAR OF OWNING THE CAR. WHEN IT OCCURRED THE FIRST TIME, I JUST ASSUMED I SLIPPED ON A PIECE OF ICE THAT WAS LEFT OVER FROM A STORM. HOWEVER, ON THE THIRD TIME, AS I TURNED THE WHEEL TO THE OPPOSITE DIRECTION, MY KEY CHAIN BROKE OFF FROM THE KEY FOB AND THE REMAINDER OF KEYS ON THE KEY CHAIN. (I HAD MULTIPLE KEY RINGS, SHOPPING REWARD FOBS, ETC ON KEYCHAIN). WHAT WAS LEFT WAS A SMALL PORTION OF THE KEY LEFT STUCK INSIDE THE IGNITION. I WAS UNABLE TO TURN THE VEHICLE OFF. IT WAS THEN TOWED TO THE DEALERSHIP (CAR RUNNING) AND I WAS TOLD THAT A SET OF PLYERS HAD TO BE USED TO REMOVE THE KEY FROM THE IGNITION.

3/29/2017

TL* THE CONTACT OWNS A 2016 CHEVROLET EQUINOX. WHILE DRIVING VARIOUS SPEEDS, THE INSTRUMENT PANEL WENT BLACK. THE VEHICLE WAS TAKEN TO MOSS BROS. AUTO GROUP (12625 AUTO MALL DRIVE, MORENO VALLEY, CALIFORNIA 92555, (951) 485-3500) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. AFTERWARDS, THE POWER STEERING SEIZED AND THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WOULD NOT RESTART WHEN PROMPTED. THE VEHICLE WAS TOWED TO TOM BELL CHEVROLET (800 ALABAMA STREET, REDLANDS, CALIFORNIA 92374, (909) 283-0690) WHERE IT WAS DETERMINED THAT THE VEHICLE EXHIBITED "LOW VOLTAGE". THE BATTERY WAS REPLACED IN 2016. THE CONTACT STATED THAT THE DIAGNOSTIC TROUBLE CODES WERE ERASED; THEREFORE, THE DEALER COULD NOT DUPLICATE THE "LOW VOLTAGE" FAILURE READING. ADDITIONALLY, AN ALARM SOUNDED, THE SEAT BELT WARNING INDICATOR ILLUMINATED, AND THE INSTRUMENT PANEL GAUGE READINGS WERE INCONCLUSIVE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND PROVIDED CASE NUMBER: 8-4836904116. THE FAILURE MILEAGE WAS 10,155.

11/28/2018

MY SON WAS IN AN ACCIDENT OCT 26, 2018 @ APPROXIMATELY 7:30 PM.. HE WAS TURNING LEFT ON HIGHWAY RT. 50 IN MT. STORM, WV WITH SIGNAL LIGHT ON TO PULL INTO A PARKING LOT. A TRUCK DRIVING AT A HIGH RATE OF SPEED FROM BEHIND ATTEMPTED TO PASS HIM ON THE LEFT EVEN THOUGH MY SON WAS ALREADY TURNING LEFT. THE TRUCK HIT DIRECTLY ON HIS FRONT LEFT TIRE BY A VEHICLE DRIVING AT A HIGH RATE OF SPEED. THE FRAME WAS DAMAGED AND WE ARE UNSURE OF ADDITIONAL DAMAGES UNTIL THE INSURANCE ADJUSTER INSPECTS IT. THE SIDE AIRBAG DID NOT DEPLOY RESULTING IN MY SON HITTING THE SIDE WINDOW AND DIAGNOSED WITH CERVICAL SPRAIN. DRIVER WAS DRINKING AND ADMITTED TO DRIVING 65-70 MPH. POLICE REPORT WAS FILED AND FIREFIGHTERS ARRIVED.

10/29/2018

I HIT A HOLE AND MY PASSENGER FRONT TIRE AND RIM WERE DAMAGED AND I COULD NOT MOVE CAR, HAD CAR TOWED. THE DEALERSHIP CLAIMED THE ONLY DAMAGE WAS TO THE WHEEL, RIM AND NEEDED AN ALIGNMENT. TWO DAYS LATER FRONT DRIVERS SIDE MAKING A LOUD NOISE, SHAKING WHEN DRIVING AND NOTICED IT WAS LEAKING A FLUID. RETURNED TO DEALERSHIP, RESUBMITTED TO INSURANCE COMPANY. INSURANCE WOULD NOT PAY STAYED WEAR AND TEAR. THEY FOUND PLAY IN FRONT LINKS. NEED TO REPLACE BOTH FRONT STABILIZER LINKS , LEFT FRONT AXLE SEAL LEAKING, REPLACED AXLE SEAL AND AXLE. MY CAR HAD 29000 MILES AND REGULAR MAINTENANCE AND TIRE ROTATION. NOT UNDERSTANDING WHY THIS IS WEAR AND TEAR ESPECIALLY 1 WEEK AFTER BUMPER TO BUMPER EXPIRED AND CAR WAS IN FOR SERVICE AND CHECK TWO WEEKS PRIOR. EITHER CHEVY OR INSURANCE COMPANY IS A FRAUD!!! CAN PROVIDE PICTURES AND DOCUMENTATION.

8/16/2019

TL* THE CONTACT OWNS A 2016 CHEVROLET EQUINOX. WHILE DRIVING BETWEEN DUSK OR DAWN, THE HEADLAMP BEAMS WERE TOO DIM TO PROJECT A VISIBLE LIGHT TO SAFELY OPERATE THE VEHICLE. THE DEALER DIAGNOSED THAT THE HEADLAMPS OPERATED AS INTENDED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 6,000. UPDATED 03/29/17LJ *CN

2/14/2017

The ambient light sensor is very sensitive. There can be full sunlight, but if I go in the shadow of a truck or a tree, the sensor dims the dashboard lighting. If I go under any sort of bridge, no matter how short, the dash goes dark. Sometimes it takes over 10 minutes for it to go back to normal. The ambient light sensor should be facing straight up at the sky. Also, the sensor should be connected to the vehicles GPS and the clock for the time of day. I rely on the info center on the dash for the GPS and other items. If I cannot see the info center, it can lead to a collision. I have brought my vehicle to the dealer and they refuse to do anything. Also, during the day, I use prescription sunglasses while driving, so it makes it really difficult. Thank you.

3/19/2022

2016 CHEVROLET EQUINOX, MICHELIN LATITUDE TOUR 17" P225/65R17 100T LEFT REAR TIRE HAD A MAJOR BLOWOUT ON THE EXTERIOR SIDEWALL AFTER BEING DRIVEN LESS THAN 500 MILES -- TOTAL. ALL TIRES WERE BRAND NEW, PROPERLY INFLATED AND MAINTAINED. NO NAIL OR OBVIOUS PUNCTURE POINT WAS FOUND. VEHICLE WAS BEING DRIVEN 55 MPH ON AN INTERSTATE IN CLEAR WEATHER. TEMPERATURE WAS ABOUT 70 DEGREES. BLOWOUT OCCURRED DURING 10-MINUTE DRIVE OVER SMOOTH, PAVED ROAD. IMMEDIATELY BEFORE BLOWOUT, WARNING LIGHT APPEARED ON DASH ABOUT LOW TIRE PRESSURE. DEALERSHIP REPLACED FOR FREE.

5/19/2016

TL* THE CONTACT OWNS A 2016 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE LOWER PART OF THE WINDSHIELD WAS DISTORTED AND DISTRACTED THE DRIVER. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000. THE VIN WAS NOT AVAILABLE.

8/12/2016

I'M WRITING TO INFORM YOU OF A POSSIBLE SAFETY ISSUE WITH A 2016 CHEVROLET EQUINOX RENTED FROM ENTERPRISE IN HUNTINGTON STATION, NEW YORK. THE VEHICLE HAD ONLY 12,022 MILES ON THE ODOMETER. AFTER PICKING UP THE VEHICLE, I WAS DRIVING HOME ON THE LONG ISLAND EXPRESSWAY AT APPROXIMATELY 20-30 MPH IN STOP AND GO TRAFFIC. AS TRAFFIC SLOWED DOWN AHEAD OF ME I APPLIED THE BRAKES. I WAS IMMEDIATELY SHOCKED WITH DISBELIEF THAT MY VEHICLE SLIGHTLY IMPACTED WITH THE VEHICLE AHEAD OF ME INSTEAD OF STOPPING 5 OR 10 FEET BEFORE THAT VEHICLE. THE BRAKES DID NOT SEEM TO RESPOND OR FUNCTION EFFECTIVELY COMPARED TO ALL VEHICLES I'VE OWNED OR RENTED FOR OVER 50 YEARS. CONVINCED THAT THERE MUST BE AN UNDERLYING ISSUE WITH THE BRAKES I BROUGHT THE VEHICLE TO A LOCAL PEP BOYS. THEIR INSPECTION REVEALED "BRAKE FLUID RESERVOIR MORE THAN HALF EMPTY" (SEE 2 PAGE ATTACHMENT). I'M NOT SURE IF THERE WAS A SLOW LEAK IN THE LINE OR IF THE BRAKE FLUID HAD NOT BEEN FILLED SUFFICIENTLY. FROM MY 50 YEARS OF DRIVING EXPERIENCE I DON'T EVER RECALL A NEW CAR REQUIRING THE ADDITION OF BRAKE FLUID AFTER ONLY 12,022 MILE OF USAGE. I AM HOWEVER FIRMLY CONVINCED THAT THIS UNFORTUNATE ACCIDENT WOULD NEVER HAVE HAPPENED IF THE RENTAL VEHICLE HAD CONTAINED THE APPROPRIATE AMOUNT OF BRAKE FLUID. I FELT OBLIGATED TO REPORT THIS POSSIBLE SAFETY ISSUE TO YOU SO YOU CAN INVESTIGATE IF THERE HAVE BEEN OTHER REPORTED INSTANCES OF BRAKE FLUID LOSS RESULTING IN INEFFECTUAL BRAKING AND SUBSEQUENT ACCIDENTS. *TR

8/22/2016

TL* THE CONTACT OWNS A 2016 CHEVROLET EQUINOX. WHILE DRIVING ON A SUNNY DAY, THE SUNLIGHT CREATED A GLARE ON THE INSTRUMENT PANEL THAT MADE IT DIFFICULT TO VIEW THE DISPLAY. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO WAS UNABLE TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.

8/30/2016

2016 CHEVROLET EQUINOX. CONSUMER WRITES IN REGARDS TO FORWARD COLLISION ALERT SYSTEM WARNING DISPLAY FAILURE TO ILLUMINATE/ DETECT WHEN FOLLOWING TOO CLOSE TO FRONT VEHICLE. *SMD THE CONSUMER STATED THE TAILGATE ALERT ALLOWED HIM TO GET WITHIN LESS THAN TWO CAR LENGTHS BEFORE THE VISUAL WARNING APPEARED. THE DEALER STATED THE SYSTEM WAS PERFORMING AS DESIGNED. *JB

9/27/2016

TL* THE CONTACT OWNS A 2016 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE SUNROOF GLASS FRACTURED WHILE THE VEHICLE WAS AT A COMPLETE STOP. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THERE WERE NO INJURIES. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 1,500.

12/9/2016

I HAVE LIVED ON SHEADS MOUNTAIN RD FOR 3 YEARS NOW. IN THAT 3 YEARS WE HAVE HAD 9 FLAT TIRES AND ALL OF THEM HAVE HAD ROCKS IN THEM AND MOST OF THEM WE HAVE HAD TO GET NEW TIRES BECAUSE THIS ROAD IS SO BAD AND THEY COULD NOT PLUG OR PATCH THEM.MY HUSBAND WORKS FOR ESCAVATING COMPANY FOR 28 YEARS AND ISINCE WE HAVE LIVED HERE THEY HAVE NEVER GRADED THIS ROAD! I HAVE SENT SO MANY COMPLAINTS AND HAVE EVEN CALLED AND TALKED WITH VDOT AND HAVE NEVER GOTTEN ANYWHERE. I HAVE A BRAND NEW 2016 SUV WITH 13,000 MILES ON IT AND IN THE LAST 3 WEEKS HAVE HAD TO GET 2 BRAND NEW TIRES. I FILED WHAT I THOUGHT WAS A CLAIM ALREADY BUT IT WAS JUST A ROAD COMPLAINT AND GOT A CALL FROM MIKE BAILY AND WHEN I WENT INTO DETAIL ABOUT MY COMPLAINT AND THAT I WAS GETTING A LAWYER AND I WAS TIRED OF THESE ROAD CONDITIONS THE VERY NEXT DAY THEY CAME OUT AND ACTUALLY GRADED THE ROAD INSTEAD OF JUST THROWING STONE DOWN ON ITT LIKE THEY USUALLY DO. THE WASHBOARDS WERE SO BAD YOU LITERALLY HAD TO DRIVE 5 MPH AND STILL YOU ABOUT WENT INTO THE DITCH WHICH IS DANGEROUS IN ITSELF BECAUSE THE DITCH LINE WAS SO DEEP. I AM SUBMITTING A CLAIM FOR BOTH OF MY TIRES AND I HAVE A PICTURE OF ONE OF THEM WITH THE ROCK.

2/4/2017

TL* THE CONTACT OWNS A 2016 CHEVROLET EQUINOX. WHEN THE ACCELERATOR PEDAL WAS APPLIED, THE VEHICLE DID NOT ACCELERATE. WHILE AT A STOP, THE VEHICLE INDEPENDENTLY SURGED. IN ADDITION, WHEN THE ELECTRONIC SEAT FUNCTION WAS DEACTIVATED, THE SEATS CONTINUED TO MOVE. THE VEHICLE WAS TAKEN TO THE DEALER MORE THAN FOUR TIMES, BUT THEY WERE UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND PROVIDED ADDITIONAL DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 06/21/17*LJ UPDATED 10/19/2017*JS

4/20/2017

TL* THE CONTACT OWNS A 2016 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE STOPPED AT A TRAFFIC LIGHT, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CONTACT STATED THAT THE ACCELERATOR WAS DEPRESSED TO THE FLOORBOARD FOR THE VEHICLE TO RESPOND. THE SERVICE STABILI TRAC WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO BERGEY'S BUICK GMC (446 HARLEYSVILLE PIKE, SOUDERTON, PA 18964) WHERE THE VEHICLE WAS DIAGNOSED WITH AN UNKNOWN ELECTRICAL WIRING FAILURE. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE CONTACT THEN TOOK THE VEHICLE TO FLEMINGTON BUICK GMC CADILLAC (211 US-202, FLEMINGTON, NJ 08822) HOWEVER, THE CONTACT WAS UNAWARE IF A DIAGNOSTIC CHECK WAS PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. A CASE WAS FILED. NO ASSISTANCE OFFERED. THE FAILURE MILEAGE WAS 36,000.

2/27/2020

The contact owns a 2016 Chevrolet Equinox. The contact stated that while his wife was driving 65 MPH, the windshield wipers failed to operate during a rainstorm without warning. His wife pulled off to the shoulder of the road and waited for the storm to subside before she resumed driving. Once the contact's wife made it home, the contact inspected the vehicle and stated that an abnormal, clicking noise was coming from the windshield wiper motor. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 110,000.

9/14/2021

The contact owns a 2016 Chevrolet Equinox. The contact stated that while her daughter was driving 45 MPH, the vehicle started making abnormal sounds and then stalled. The warning message “Low Engine Pressure” was displayed. The contact’s daughter was able to veer to the side of the road. The vehicle was towed to the contact’s residence. The contact’s husband, a Ford mechanic diagnosed that the PCM valve had frozen, built-up pressure in the engine, and blew out the pressure which ruptured the rear main seal. The dealer was notified of the failure and informed the contact’s husband that it was a known failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 116,000.

1/28/2022

The contact owns a 2016 Chevrolet Equinox. The contact stated after attempting to activate the windshield wipers, the wipers failed to operate as needed. The vehicle was taken to an independent mechanic where it was diagnosed that the motor and arms needed to be replaced on the windshield wipers. The vehicle was repaired. The dealer was not contacted. The manufacturer was not notified of the failure. The approximate failure mileage was 84,306.

5/31/2022

The contact owns a 2016 Chevrolet Equinox. The contact stated while changing the engine oil, she noticed that the oil consumption was not normal. The contact stated that approximately two to three quarts of oil needed to be added every week. Additionally, the vehicle had stalled while driving up the driveway. The contact stated no warning lights were illuminated. Additionally, the engine was making a ticking sound while driving. The contact had taken the vehicle to an independent mechanic however, the vehicle was not diagnosed. The manufacturer had been informed of the failure and the contact was referred to a dealer to schedule a diagnostic test. The failure mileage was approximately 110,000.

7/25/2022

The contact owns a 2016 Chevrolet Equinox. The contact stated while the vehicle gear was in park; he switched from the driver's seat to the passenger seat with his wife. His wife was taking over to become the driver. While attempting to change drivers, the vehicle inadvertently reversed. The wife was trying to stop the vehicle while being partially in and partially out of the vehicle. The vehicle dragged the wife into an area of bushes. The contact stated while the passenger door was still open, when it accidentally hit him and knocked him over. There were no warning lights illuminated. The air bags did not deploy. The police and medical team arrived on the scene. The contact believed a police report was filed. There was no medical treatment on the scene. The contact stated the wife was bruised from the waist to both feet. The contact believed he cracked his rib. The wife will be examined by a urologist and nephrologist. The right front passenger door and entire rear bumper were damaged. The vehicle was strapped together, and the contact drove it home. The vehicle was not diagnosed or repaired. The contact related the failure to transmission issues. The manufacturer was notified of the failure. The approximate failure mileage was 48,000.

7/27/2022