2013 Chevrolet Equinox Owner Complaints

THE EXTREME SLOPE OF THE WINDSHIELD AND EXTENSIVE DASHBOARD SURFACE TOP, COMBINED WITH MY SLOPED DRIVEWAY PRODUCES A SEVERE GLARE THAT REDUCES VISIBILITY TO THE POINT WHERE I AM FORCED TO INCH INTO MY GARAGE. THE GREY DASHBOARD BECOMES THE DOMINATE VISIBLE ELEMENT, REFLECTED ONTO THE WINDSHIELD IN A MANNER SIMILAR TO A HEADS UP DISPLAY. DAYLIGHT IS THE MOST CRITICAL TIMEFRAME. ADDING A BLACK CARPET DASHBOARD COVER REDUCED BUT DID NOT ELIMINATE THE PROBLEM. I WOULD EXPECT TALLER DRIVERS WOULD HAVE AN EVEN GREATER PROBLEM. DRIVING IN NORMAL LIGHTING CONDITIONS DOES NOT APPEAR TO BE AN ISSUE, HOWEVER THE TRANSITION INTO A LOW LEVEL LIGHTED AREA IS A REAL SAFETY CONCERN. THE VEHICLE HAS AUTOMATIC HEADLIGHTS, TURNING THEM ON OR OFF DID NOT HELP. *TR

6/4/2013

WHEN THE RADIO IS ON, EVEN AT MEDIUM VOLUME, THE REARVIEW MIRROR SHAKES AND IMAGES IN THE REARVIEW BECOME VERY BLURRED. *TR

7/12/2013

WHILE SITTING STOPPED AT A TRAFFIC LIGHT YESTERDAY, MY BRAND NEW EQUINOX JUST TURNED OFF. A CO-WORKER WITH THE SAME CAR (DIFFERENT MODEL YEAR) MENTIONED THIS HAPPENED TO HER TWO WEEKS PRIOR TO IT HAPPENING TO ME. WHEN I WENT ONLINE TO RESEARCH THE ISSUE, I WAS ALARMED AFTER LOCATING MULTIPLE FORUMS WHERE EQUINOX OWNERS WERE HAVING THE SAME PROBLEM AND LOOKING FOR ANSWERS. THE CAR HAS BEEN SHUTTING OFF WITHOUT ANY WARNING, INCLUDING WHILE PEOPLE ARE DRIVING ON THE HIGHWAY. THIS OBVIOUSLY IS NOT AN ISOLATED ISSUE AS IT IS HAPPENING TO PEOPLE WITH VARIOUS MODEL YEARS, AND IT COULD POSE A SERIOUS PROBLEM ON THE HIGHWAY. *TR

12/28/2012

AFTER DRIVING THE 2013 EQUINOX OFF THE DEALER LOT WITH 5 MILES ON THE SPEEDOMETER, THE RADIO SCREEN BEGAN TO SCRAMBLE. A FEW DAYS LATER, THE BACKUP SCREEN DID NOT WORK, AND GOES BLANK, THE RADIO SCREEN BEGINS TO FLICKER, SCRAMBLES, AND BLANKS OUT. CONTACTED THE DEALER AND THAT FRIDAY THE DEALER CHECKED IT AND ORDERED THE PART. ON APRIL 19, AT THE DEALER WE WERE TOLD THEY ORDERED THE WRONG PART, NO EXPLANATION NO COMMUNICATION. ON MAY 10 RETURNED TO DEALER AND THEY REPLACED THE RADIO SCREEN. ON THE WAY HOME THE RADIO SCREEN FLICKERED. THE FOLLOWING DAY THE BACKUP CAMERA DID NOT WORK. CONTACTED THE GENERAL MANAGER ON MAY 11 AND WAS TOLD THEY WOULD GET BACK WITH US THE FOLLOWING MONDAY. WE CALLED MAY 16TH AND THE GM GAVE A LAME EXCUSE, ON MAY 17 WE ARE RETURNING TO THE DEALER TO GET THE PROBLEM RESOLVED. WE LIVE 70 MILES FROM THE DEALER. A $28K PURCHASE AND NO ONE CAN FIGURE IT OUT NOR OWN UP TO THE FACT THAT THEY HAVE LOUSY SERVICE AND COMMUNICATION SKILLS. SIGNED DISAPPOINTED IN GM PRODUCTS! *TR

5/16/2013

WHEN I TAKE OFF AND BEGIN TO ACCELERATE, CAR HESITATES. GETTING WORSE. AS I WAS APPROACHING THE TOP OF AN OVERPASS, HAD TO SPEED UP BECAUSE IT SEEMED TO HESITATED. TOOK IT IN ONCE, SERVICE MANAGER AND ASSISTANT BOTH SAID THEY DROVE IT AND NOTHING HAPPENED. I LEFT THERE AND IT HAPPENED AND CONTINUES TO HAPPEN. *TR

3/10/2013

TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 3 MPH IN REVERSE, A LOAD ROARING NOISE EMITTED FROM THE ENGINE. THE FAILURE RECURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO WAS UNABLE TO LOCATE THE DEFECT. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 3,000. UPDATED 2/11/14*CN ANOTHER DEALER INFORMED THE CONSUMER, THE NOISE WAS COMING FROM THE HIGH VALVE FUEL PUMP ON THE ENGINE AND IN THE GAS TANK. THE CONSUMER HAS SINCE TRADED THE VEHICLE. UPDATED 02/18/14

10/4/2013

CPSC#I1360158A. 2013 CHEVROLET EQUINOX. CONSUMER STATED WHEN SHE PRESSED THE ACCELERATOR HER CAR REVERSED WHILE IT WAS STILL IN DRIVE. *LN THE CONSUMER STATED SHE IMMEDIATELY APPLIED THE BRAKE, ONCE THE VEHICLE WENT INTO REVERSE. THE CONSUMER STATED IT FELT AS THOUGH,THE VEHICLE WAS IN NEUTRAL ON A HILL. SHE MANAGED TO PUT THE VEHICLE IN PARK, THEN IN DRIVE AGAIN, AND ONCE SHE PRESSED THE ACCELERATOR, THE VEHICLE WENT FORWARD, WITHOUT INCIDENT. ALSO, WITHIN THE LAST SIX MONTHS, THE CONSUMER EXPERIENCED ELECTRICAL/COMPUTER RELATED PROBLEMS.

7/17/2013

TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE NEEDED TO BE REPROGRAMMED BUT THERE WAS NO PROGRAMMING INFORMATION AVAILABLE TO REMEDY THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200.

5/16/2014

2013 EQUINOX LT WAS STRUCK ON PASSENGER SIDE BY A 2012 HYUNDAI SONATA WHILE DOING UNDER 10 MPH. THE SPEED LIMIT WAS 35 MPH FOR THE SONATA. THE FORCE OF THE IMPACT CAUSED THE EQUINOX TO ROLL OVER ONTO ITS SIDE AND ONLY THE SIDE AIRBAGS TO DEPLOY. EQUINOX RECEIVED DAMAGE TO ALL AREAS OF THE VEHICLE EXCEPT PASSENGER SIDE FENDER AND FRONT END.

9/23/2013

THE VEHICLE OPERATOR INSERTED THE SWITCHBLADE STYLE KEY INTO THE IGNITION. OPERATOR WENT TO TURN THE IGNITION OVER TO START THE ENGINE. THE KEY FOB'S METAL CASING FOR THE KEY BROKE. THIS RESULTED IN 3 PIECES, THE REMOTE KEY FOB BODY, THE KEY & THE METAL COVER OF THE KEY. THE HINGE OR THE SWTICHBLADE PORTION IS STILL CONNECTED TO THE FOB. CHEVROLET CUSTOMER SERVICE COULD NOT GIVE AN ANSWER AS TO WHAT ACTIONS COULD HAVE BEEN TAKEN TO PREVENT THIS FROM HAPPENING AGAIN OR ANSWER IF THE IGNITION SWITCH BEEN BUMPED WHILE THE TRANSMISSION WAS IN DRIVE. THIS VEHICLE IS 1200 MILES OUT OF THE "COVERED" WARRANTY.

5/18/2015

I WAS HIT BY A CAR PULLING OUT OF A GAS STATION. HIT PRETTY HARD SIDE AIR BAGS DID NOT DEPLOY. *TR

3/13/2014

I WAS MAKING A RIGHT HAND TURN (GOING MAYBE 5 MPH) WHEN REAR ENDED BY A 1998 CHEVY LUMINA. HER HOOD AND FRONT WAS ALL DAMAGED AND NONE OF MY AIR BAGS DEPLOYED (OPENED)!! . I HIT MY HEAD ON STEERING WHEEL AND EAR STARTED BLEEDING. ( IN A DAZE). MANY BRUISES AND HURT BACK AND NECK. *TR

3/26/2014

THIS IS AN OLD CHEVROLET EQUINOX RECALL THAT IS FROM THE 2010 MODEL AND IS HAPPENING TO MY 2013 AS WELL. THE RADIO CONTROLS AND A/C-DEFROST CONTROL'S ARE NOT WORKING AT ALL. "FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 103, "WINDSHIELD DEFROSTING AND DEFOGGING SYSTEMS AND WITH FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 101, CONTROLS AND DISPLAYS" CHEVROLET IS TELLING ME THEY WILL NOT FIX IT BECAUSE THERE IS NO RECALL. EXTREMELY DISAPPOINTED IN CHEVROLET. REFERENCE TO: HTTP://WWW-ODI.NHTSA.DOT.GOV/RECALLS/RECALLRESULTS.CFM?START=1&SEARCHTYPE=QUICKSEARCH&RCL_ID=09V489000. *TR

4/2/2014

LETTER FROM SENATOR GILLIBRAND ON BEHALF OF CONSTITUENT RE 2013 CHEVROLET EQUINOX WINDSHIELD WIPER RECALL. *SMD THE CONSUMER STATED WHILE DRIVING IN THE RAIN, SHE HAD THE WIPERS ON THE HIGHEST SETTING WHEN SUDDENLY THE WIPERS FROZE. THE CONSUMERS VISIBILITY WAS IMMEDIATELY REDUCED. THE CONSUMER CALLED AAA AND THEY WERE ABLE TO FIX THE WINDSHIELD WIPERS SUFFICIENTLY TO COMPLETE HER TRIP. THE CONSUMER STATED SHE NEVER RECEIVED A RECALL NOTICE AND SHE REFERENCED RECALL # 16V582000. WHEN THE CONSUMER CALLED THE DEALER, THEY CONFIRMED THE RECALL. HOWEVER, THERE WAS CURRENTLY NO REMEDY. THE CONSUMER ENTERED HER VIN IN THE GENERAL MOTORS AUTOMATED SYSTEM AND NO ACTIVE RECALLS WERE APPLICABLE TO HER VEHICLE. *JB

10/25/2016

TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, SHE APPLIED THE BRAKES AND HEARD A LOUD SQUEALING NOISE. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE NOISE WAS THE RESULT OF MOISTURE. THE FAILURE RECURRED EACH MORNING. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 550.

7/22/2013

I WAS DRIVING NORTH BEHIND A PICKUP TRUCK ,HE WAS STOPPED AT A TRAFFIC LIGHT. I APPLIED MY BRAKES AND IT APPEARED AS IF IT MADE ME GO FASTER INSTEAD OF STOPPING.. I COULD NOT STOP AND I RAN INTO THE REAR OF THE PICKUP TRUCK. MY EQUINOX WAS TOTALED. MY SEAT BELT ACTIVATED AND HELD ME IN PLACE AND THE AIR BAG ACTIVATED. MY ONSTAR CAME TO MY ASSISTANCE AND ADVISED ME TO STAY IN PLACE TILL HELP ARRIVED AND TURN ON THE IGNITION AND PUT ON THE EMERGENCY LIGHT SWITCH .I DIDN'T REMEMBER EVER TURNING THE IGNITION SWITCH OFF .COULD THIS VEHICLE BE ANOTHER ONE IN THE VEHICLES IN THE CLASS THAT HAS HAD BEEN IDENTIFIED WITH THE IGNITION SWITCH PROBLEM THAT CAUSES ACCIDENTS ? I SUFFERED A CONTUSION OF THE UPPER CHEST AREA. THE OTHER DRIVER WENT TO HIS DOCTOR FOR CHECK UP . *TR

3/31/2014

WHEN I TAKE OFF AND BEGIN TO ACCELERATE, CAR HESITATES. GETTING WORSE. AS I WAS APPROACHING THE TOP OF AN OVERPASS, HAD TO SPEED UP BECAUSE IT SEEMED TO HESITATED. TOOK IT IN ONCE, SERVICE MANAGER AND ASSISTANT BOTH SAID THEY DROVE IT AND NOTHING HAPPENED. I LEFT THERE AND IT HAPPENED AND CONTINUES TO HAPPEN. *TR

3/10/2013

WHILE APPROACHING A TRAFFIC SIGNAL THE ENGINE WENT TO A REDUCED POWER MODE (IDLE)....I HAD NO CONTROL OF THE CAR...COULD NOT MOVE....COULD NOT EVEN MOVE TO SIDE OF ROAD...BLOCKING TRAFFIC....CALLED ONSTAR CHEVY EMERG ROAD ASSIST...WHILE MAKING ARRANGEMENT FOR TOW HE ASKED FOR MILEAGE...I HAD TO TURN OFF THE ENGINE TO GET RID OF THE SCREEN WHICH SAID "REDUCED ENGINE POWER"....GAVEHIM THE MILEAGE...WHEN RESTARTING THE ENGINE THE ENGINE NOW IDLED NORMAL AND WHEN PU IN DRIVE , I COULD NOW MOVE THE CAR....CANCELED THE SERVICE...TOOK THE CAR TO THE DEALER NEXT AM...THEY DIAGNOSED THE TROUBLE TO BE A "BINDING THROTTLE BODY" IT WAS REPLACED...I AM APPREHENSIVE DRIVING THE CAR , ESPECIALLY ON I95 WITH TRUCKS AND CARS TRAVELING 70/80 MPH I COULD GET KILLED....... *TR

5/6/2014

TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE ATTEMPTING TO OPEN THE DRIVER AND PASSENGER'S SIDE DOOR, THE DOORS COLLAPSED INTO THE FENDER, CREATING DENTS IN THE DOORS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE MECHANIC STATED THAT THE DOORS HAD TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 11,000. THE CURRENT MILEAGE WAS 19,000.

10/24/2013

I WAS HIT BY A CAR PULLING OUT OF A GAS STATION. HIT PRETTY HARD SIDE AIR BAGS DID NOT DEPLOY. *TR

3/13/2014

TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 70 MPH, THE STEERING WHEEL SEIZED MAKING IT DIFFICULT TO CONTROL THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 75,000 AND THE CURRENT MILEAGE WAS 14,000.

4/3/2014

WHILE DRIVING ON THE ROAD AT 40 MPH AND MAKING A QUICK TURN, MY STEERING WHEEL LOCKED AND FROZE FOR A MINUTE IN A 3 WAY INTERSECTION. STEERING WHEEL WILL NOT TURN AND AFTER A MINUTE IT RESET AGAIN. THEN CONTINUING DRIVING PRESSING THE BRAKES WITH LOCK THE STEERING WHEEL AND FELT FUNNY. TOOK IT IMMEDIATELY TO THE DEALER TO ADDRESS SITUATION. PRETTY SCARY SITUATION HERE AND A SAFETY CONCERN FOR SURE. WITH ONLY 25K MILES WITH 3 MAYOR ISSUES POSTED HERE, I'M GETTING RID OF THIS VEHICLE AND TAKE A LOSS....VERY VERY DISAPPOINTED WITH GM BUT BEFORE THAT I WILL WRITE A BIG LETTER TO GM CEO ABOUT THE SAFETY OF THIS VEHICLE. *TR

5/20/2014

WHILE APPROACHING A TRAFFIC SIGNAL THE ENGINE WENT TO A REDUCED POWER MODE (IDLE)....I HAD NO CONTROL OF THE CAR...COULD NOT MOVE....COULD NOT EVEN MOVE TO SIDE OF ROAD...BLOCKING TRAFFIC....CALLED ONSTAR CHEVY EMERG ROAD ASSIST...WHILE MAKING ARRANGEMENT FOR TOW HE ASKED FOR MILEAGE...I HAD TO TURN OFF THE ENGINE TO GET RID OF THE SCREEN WHICH SAID "REDUCED ENGINE POWER"....GAVEHIM THE MILEAGE...WHEN RESTARTING THE ENGINE THE ENGINE NOW IDLED NORMAL AND WHEN PU IN DRIVE , I COULD NOW MOVE THE CAR....CANCELED THE SERVICE...TOOK THE CAR TO THE DEALER NEXT AM...THEY DIAGNOSED THE TROUBLE TO BE A "BINDING THROTTLE BODY" IT WAS REPLACED...I AM APPREHENSIVE DRIVING THE CAR , ESPECIALLY ON I95 WITH TRUCKS AND CARS TRAVELING 70/80 MPH I COULD GET KILLED....... *TR

5/6/2014

1ST OCCURRENCE - 7-22-14 -TRAVELING ON THE 8 WEST AT APPROXIMATELY 65 MPH THE "COLLISION AVOIDANCE" SYSTEM ACTIVATED, THE RED LIGHT ON THE DASH ACTIVATED AND IT DEACTIVATED THE CRUISE CONTROL, THERE WAS NOT A CAR WITHIN 200 YARDS. 2ND OCCURRENCE - 7-25-14 - TRAVELING EAST BOUND ON AERO DR. AT A SPEED OF 40 MPH, WITH NO CARS WITHIN 100 YARDS, THE COLLISION AVOIDANCE SYSTEM ACTIVATED, THE RED LIGHT ON THE DASH CAME ON AND IT FELT AS THOUGH THE BRAKES WERE ACTIVATED. 3RD OCCURRENCE - 7-28-14 - GOING TO WORK AT 6:00 AM TRAVELING NORTH BOUND ON MISSION VILLAGE DR. AT APPROXIMATELY 35 MPH, COLLISION AVOIDANCE ACTIVATED, RED LIGHT ON THE DASH & BRAKING, NO CARS WERE IN SIGHT AT THAT TIME. *JS

7/29/2014

WHILE APPROACHING A TRAFFIC SIGNAL THE ENGINE WENT TO A REDUCED POWER MODE (IDLE)....I HAD NO CONTROL OF THE CAR...COULD NOT MOVE....COULD NOT EVEN MOVE TO SIDE OF ROAD...BLOCKING TRAFFIC....CALLED ONSTAR CHEVY EMERG ROAD ASSIST...WHILE MAKING ARRANGEMENT FOR TOW HE ASKED FOR MILEAGE...I HAD TO TURN OFF THE ENGINE TO GET RID OF THE SCREEN WHICH SAID "REDUCED ENGINE POWER"....GAVEHIM THE MILEAGE...WHEN RESTARTING THE ENGINE THE ENGINE NOW IDLED NORMAL AND WHEN PU IN DRIVE , I COULD NOW MOVE THE CAR....CANCELED THE SERVICE...TOOK THE CAR TO THE DEALER NEXT AM...THEY DIAGNOSED THE TROUBLE TO BE A "BINDING THROTTLE BODY" IT WAS REPLACED...I AM APPREHENSIVE DRIVING THE CAR , ESPECIALLY ON I95 WITH TRUCKS AND CARS TRAVELING 70/80 MPH I COULD GET KILLED....... *TR

5/6/2014

AFTER PULLING OUT OF PARKING SPACE/TURNED RADIO ON. THE WHOLE DASHBOARD WENT OUT AND CAME BACK ON SEVERAL TIMES.LATER THAT EVENING WHEN I GOT IN CAR KEY WOULD NOT RELEASE. AFTER SEVERAL TRIES CAR STARTED AND AS I STARTED TO DRIVE DASHBOARD AND RADIO BLINKED ON AND OFF. HEARD A LOUD NOISE AS I WAS DRIVING. LIGHTS AND RADIO CAME BACK ON AND PROCEEDED TO BLINK. CAR MAKING NOISE OFF AND ON. *TR

4/9/2015

TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX EQUIPPED WITH MICHELIN LATITUDE TOUR TIRES, SIZE P255/65R/17. THE CONTACT STATED THAT THE TIRE PRESSURE WARNING LIGHT ILLUMINATED. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE REAR PASSENGER SIDE TIRE HAD MULTIPLE HOLES ON THE SIDEWALL. THE CONTACT REPLACED THE TIRE BUT THE FAILURE RECURRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 13T006000 (TIRES) THAT COULD HAVE BEEN RELATED TO THE FAILURE BUT DID NOT INCLUDE THE TIRE SIZE OF THE SPECIFIC TIRES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE TIRES WERE REPLACED. THE APPROXIMATE FAILURE MILEAGE OF THE TIRES AND VEHICLE WAS 6,000. *TR

7/22/2013

MY WIFE WAS DRIVING MY 2013 CHEVY EQUINOX BACK TO PENNSYLVANIA AND SHE HAD A BLOW OUT ON INTERSTATE 80 IN NEW JERSEY. I HAD TO PAY $165.00 TO HAVE MY TRUCK TOWED OFF THE HIGH WAY. SHE PUT THE DONUT ON AND CONTINUED DRIVING TO PENNSYLVANIA. SHE GOT THE TIRE REPLACED ANOTHER $205.00. THE GUY AT THE TIRE PLACE GAVE HER THE TIRE BACK AND SUGGESTED WE FILE A COMPLAINT BECAUSE HE DIDN'T UNDERSTAND HOW IT HAPPENED. THE SIDE WALL HAD A BIG HOLE IN IT. *TR

11/24/2013

I WAS DRIVING ON A 2 LANE ROAD WITH HEAVY WOODS ON EACH SIDE AND A DEER RAN OUT OF THE WOODS IN FRONT OF ME. I HIT THE DEER WITH THE FRONT OF MY EQUINOX. I IMMEDIATELY SMELLED THE FUMES FROM THE AIR BAG BUT DID NOT SEE WHERE THE AIR BAG DEPLOYED. ONSTAR CAME ON AND ASKED IF I WAS OK, THAT THEY WERE ADVISED MY AIR BAG HAD DEPLOYED. THE IN DASH SENSOR IN MY CAR ALSO ALERTED THAT THE AIR BAG HAD BEEN DEPLOYED. MY STEERING WHEEL APPEARED NORMAL, BUT A SMALL GAP AROUND THE AIR BAG COVER. IT APPEARS THAT MY AIR BAG HAD ATTEMPTED TO DEPLOY BUT THE BAG ITSELF DID NOT INFLATE. THE DAMAGE WAS FILLED ON INSURANCE AND GM WAS NOTIFIED OF THE INCIDENT DUE TO THE FACT THAT MY AIR BAG DID NOT FUNCTION CORRECTLY. THE VEHICLE HAS BEEN TAKEN TO THE DEALERSHIP WHERE IT WAS PURCHASED TO HAVE THE AIR BAG & SENSORS REPLACED. GM DID OPEN A CLAIM WITH MY COMPLAINT AND SAID THAT IT WOULD BE 20 TO 30 DAYS FOR AN INVESTIGATION TO BE DONE. *JS

7/28/2014

WAS DRIVING TO WORK AND A HERD OF DEER JUMPED OUT IN FRONT OF ME I HIT ONE NEAR THE FRONT PASSENGER SIDE AND MY SEAT BELT LOCKED UP AND A FUNNY SMELL CAME OVER THE INSIDE OF MY CAR. THE SERVICE AIR BAG LIGHT CAME ON AND HASN'T SHUT OFF MY 4WAYS TURNED ON AUTOMATICALLY BUT THE AIR BAGS DID NOT DEPLOY. I THINK THAT SINCE THIS CAR IS LESS THAN 2 YEARS OLD AND I PURCHASED IT TO MAKE ME FEEL SAFE THAT A FAULTY AIRBAG DEPLOYMENT IS RIDICULOUS AND I SHOULD BE ABLE TO TRADE THIS CAR IN. I DON'T FEEL SAFE DRIVING WITH A TIGHT SEAT BELT AND MY AIR BAG LIGHT ON. I CAN'T BELIEVE HOW MANY PEOPLE HAVE HAD ISSUES WITH THIS. THE MONEY I AM SPENDING TO BUY THIS CAR IS OUTRAGEOUS AS IT IS THEN FOR THIS TO HAPPEN AND IT NOT WORK THE WAY IT IS INTENDED TO I WOULD LIKE TO BE REIMBURSED IN SOME WAY. *TR

4/11/2015

AS I WAS DRIVING THE DASH LIGHTS AND THE TOUCH SCREEN RADIO LIGHTS GO OUT. THIS HAS HAPPENED ON NUMEROUS OCCASIONS. HAVE TALKED WITH OTHER EQUINOX OWNERS AND THE HAVE SAME PROBLEM. DEALER CAN NOT FIND ANY PROBLEMS. MAJOR CONCERN IS THAT ALL THE LIGHTING SYSTEMS TO INCLUDE HEADLIGHTS WILL GO OUT DURING NIGHT DRIVING. *TR

6/20/2013

THE LIGHTS IN THE INTERIOR OF MY CAR GO OUT INTERMITTENTLY. I HAVE BEEN DRIVING DOWN THE HIGHWAY GOING 70MPH AND WITHOUT WARNING THE CAR JUST DIED ON ME, I HAD TO HAVE SOMEONE PUSH ME OFF THE HIGHWAY BECAUSE THE CAR WOULD NOT START. I WAITED ABOUT 10 MINS AND IT STARTED UP AGAIN. THE COLLISION SENOR GOES OFF WHEN THERE IS NOTHING AROUND THE CAR AND BOGGS DOWN THE CAR WHILE DRIVING. I HAVE TAKEN IT TO 2 DIFFERENT SHOPS AND THEY CAN NOT GET THE PROBLEM TO DUPLICATE. THEY HAVE HAD MY CAR SINCE BEFORE THANKSGIVING AND GAVE IT BACK TO ME THE WEEK OF CHRISTIMAS. I DROVE IT AND HAD NO PROBLEMS UNTIL THAT FRIDAY ON MY WAY HOME FROM WORK CROSSING OVER A BUSY INTERSECTION THE COLLISION ALERT STARTED RINGING AND THE SENOR IS OFF AND THE CAR DIED IN THE MIDDLE OF THE ROAD. I WAS ABLE TO GET IT STARTED RIGHT AWAY AND GET OUT OF THE INTERSECTION. I TOOK IT BACK TO THE SHOP AND THEY STILL CAN'T GET THE PROBLEM RESOLVED. I SAY THE GM OBVIOUSLY HAS ELECTRICAL ISSUES WITH THEIR CARS, BECAUSE READING OTHERS COMPLAINTS ABOUT THE SAME ISSUES. THIS IS A MAJOR SAFETY ISSUE! *TR

1/23/2014

I PULLED INTO MY DRIVEWAY AND PUT THE CAR IN PARK. I NOTICED A SMALL PUFF OF WHITE SMOKE FROM THE HOOD IN ONE SPECIFIC PLACE. PRIOR TO THIS, THERE WAS NOT A CHECK ENGINE LIGHT, THERE WAS NOT A MESSGAE WARNING OF REDUCED ENGINE POWER. THE CAR WAS INSPECTED AT A CERTIFIED GM DEALERSHIP ON 4/16/2014. NOTHING WAS NOTED ON THE DIAGNOSTIC FORM TO FIX OR REPLACE. IT WAS COMPLETED AT THE DEARLERSHIP THAT WE PURCHASED THE CAR AT. I QUICKLY GOT OUT OF MY CAR AND BEGIN TO GET MY THREE YEAR OLD OUT OF HIS CARSEAT. I LOOKED AT THE HOOD AND THERE WAS SO MUCH BLACK SMOKE POURING OUT OF THE HOOD I COULD NOT SEE OUR SHED OR ANYTHING IN FRONT OF ME. I YELLED TO THE OTHER TWO CHILDREN (BOTH 6), TO GET OUT OF THEIR CARSEATS AND RUN INTO THE WOODS. I UNBUCKLED ONE CHILD AND THE OTHER CHILD SLIPPED OUT OF HER BUCKLE. THEY RAN TO A SAFE SPOT. I RAN INTO THE HOUSE CALLED 911 AND GOT OUR FIRE EXTINGUISHER. CAME OUTSUDE AND THERE WAS BLACK SMOKE FILLING THE SKY AND POURING OUT OF THE HOOD IN NUMEROUS PLACES. I USED THE FIRE EXTINGUISHER WHICH DID NOT HELP. I GOT THE GARDEN HOSE AND TRIED TO USE THAT, BUT WAS GETTING TOO DANGEROUS. SO I WAITED FOR THE FIRE DEPARTMENT TO ARRIVE. AT THIS TIME THERE WAS FLAMES COMING FROM THE BOTTOM AND TOP OF THE CAR AND THE CAR WAS MAKING LOUD CRACKING AND EXPLODING NOISES. THERE WAS SO MUCH SMOKE I COULD NOT SEE THE HOUSE WHICH WAS CLOSE BY. THE WINDOWS EXPLODED AND THE PASSANGER AIRBAG WENT OFF. THE THREE CHILDREN COUNTINUED TO BE 500 FEET INTO THE WOODS AND I FRANTICALLY WAS RUNNING AROUND (37 WEEK PREGNANT).THE SHED CAUGHT ON FIRE. THE FIRE DEPARTMENT ARRIVED AND EXTINGUISHED THE FIRE. THE TWO FRONT TIRES WERE COMPLETLY MELTED AND RUINED OUR DRIVEWAY. *JS

5/19/2014

SEAL AROUND ALLOYS ARE LEAKING TIRE PRESSURE HAD TIRE REPAIRED ONCE, BUT IT HAS HAPPENED AGAIN WARING LIGHT FOR TIRE PRESSURE LIGHT CONSISTANTLY STAYS ILLUMINATED.

10/24/2015

I WAS STRUCK FROM BEHIND (OTHER DRIVER EST. 35 MPH) I WAS SITTING STILL AT ZERO SPEED. DURING THIS REAR-END COLLISON THE DRIVER SEAT BACK SUPPORT AND HEAD REST BROKE. I ENDED UP IN THE BACK SEAT OF MY VEHICLE CAUSING BACK INJURIES. I AM QUESTIONING THE DURABILITY OF THE FRONT SEATS OF THIS VEHICLE.

6/7/2015

THE VEHICLE TREADING ON THE SEATBELT AND THE SEATS ARE DEFECTIVE. THE TREADING HAS COME OUT OF BOTH. THE REAR SEATS ARE HARDLY USED EXCEPT TRANSPORTING THE GRANDKIDS ON A OCCASSION.

7/25/2016

TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. WHILE DRIVING 25 MPH, THE WINDSHIELD WIPERS STOPPED WORKING COMPLETELY WHILE IT WAS RAINING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 4,199.

8/22/2016

TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE WINDSHIELD WIPERS FAILED TO OPERATE. THE CONTACT WAS AN INDEPENDENT MECHANIC WHO STATED THAT THE WINDSHIELD WIPER MOTOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 1/23/2017*CT UPDATED 7/6/18*JB THE CONSUMER STATED ITS THE WIPER TRANSMISSION. *TR

11/15/2016

THE EXTREME SLOPE OF THE WINDSHIELD AND EXTENSIVE DASHBOARD SURFACE TOP, COMBINED WITH MY SLOPED DRIVEWAY PRODUCES A SEVERE GLARE THAT REDUCES VISIBILITY TO THE POINT WHERE I AM FORCED TO INCH INTO MY GARAGE. THE GREY DASHBOARD BECOMES THE DOMINATE VISIBLE ELEMENT, REFLECTED ONTO THE WINDSHIELD IN A MANNER SIMILAR TO A HEADS UP DISPLAY. DAYLIGHT IS THE MOST CRITICAL TIMEFRAME. ADDING A BLACK CARPET DASHBOARD COVER REDUCED BUT DID NOT ELIMINATE THE PROBLEM. I WOULD EXPECT TALLER DRIVERS WOULD HAVE AN EVEN GREATER PROBLEM. DRIVING IN NORMAL LIGHTING CONDITIONS DOES NOT APPEAR TO BE AN ISSUE, HOWEVER THE TRANSITION INTO A LOW LEVEL LIGHTED AREA IS A REAL SAFETY CONCERN. THE VEHICLE HAS AUTOMATIC HEADLIGHTS, TURNING THEM ON OR OFF DID NOT HELP. *TR

6/4/2013

TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 3 MPH IN REVERSE, A LOAD ROARING NOISE EMITTED FROM THE ENGINE. THE FAILURE RECURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO WAS UNABLE TO LOCATE THE DEFECT. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 3,000. UPDATED 2/11/14*CN ANOTHER DEALER INFORMED THE CONSUMER, THE NOISE WAS COMING FROM THE HIGH VALVE FUEL PUMP ON THE ENGINE AND IN THE GAS TANK. THE CONSUMER HAS SINCE TRADED THE VEHICLE. UPDATED 02/18/14

10/4/2013

ON SEVERAL OCCASIONS THE FORWARD COLLISION AVOIDANCE SYSTEM HAS ENGAGED FOR NO EXPLICABLE REASON. WHEN THIS OCCURS THE BRAKES ARE AUTOMATICALLY APPLIED, NOT JAMMED ON, BUT IT DOES SLOW THE VEHICLE DOWN AND THE RED LIGHT STARTS FLASHING AND THE WARNING SENSOR GOES OFF, ETC IT CAN BE RATHER UNNERVING. THE REAR VIEW MIRRORS WHICH FACE DOWNWARD WHEN BACKING TO BE USED IN CONJUNCTION WITH THE REAR VIEW CAMERA DON'T ALWAYS RETURN TO PREVIOUS PRESET POSITION. *TR

3/31/2014

ON SEVERAL OCCASIONS THE FORWARD COLLISION AVOIDANCE SYSTEM HAS ENGAGED FOR NO EXPLICABLE REASON. WHEN THIS OCCURS THE BRAKES ARE AUTOMATICALLY APPLIED, NOT JAMMED ON, BUT IT DOES SLOW THE VEHICLE DOWN AND THE RED LIGHT STARTS FLASHING AND THE WARNING SENSOR GOES OFF, ETC IT CAN BE RATHER UNNERVING. THE REAR VIEW MIRRORS WHICH FACE DOWNWARD WHEN BACKING TO BE USED IN CONJUNCTION WITH THE REAR VIEW CAMERA DON'T ALWAYS RETURN TO PREVIOUS PRESET POSITION. *TR

3/31/2014

PURCHASED 2013 CHEVY EQUINOX LTZ ON JAN 2013. A MONTH LATER A MOLDY/RUBBERY SMELL COMING FROM THE AC VENTS. IT WAS GETTING WORST SO I TOOK IT TO THE DEALER FOR CHECK UP. THEY CLEANED AND DISINFECTED AC SYSTEM. INSTALLED A BLOWER COMPRESSOR TO DRY WATER THAT SITS FROM AC.ON...HUM... THEY TOLD ME SINCE I LIVE IN THE STATE OF TEXAS, I WILL HAVE THIS PROBLEM...HUM... JUST BE AWARE THIS VEHICLE WILL NOT SURVIVE ON A TROPIC CLIMATE BECAUSE OF THE MOLD .... LAME EXCUSED FROM DEALER. TWO YEARS LATER STILL HAVING SAME PROBLEM...TAKE IT TO THE DEALER AND THEY CLEAN AND DISINFECT AIR VENTS AND KEEPS HAPPENING. APRIL 2014 TAKING IT BACK FOR THAT AND OTHER ISSUES THAT I WILL ADDRESS HERE. THANK YOU. VERY DISAPPOINTED WITH GM BUILDING DEFECTIVE CARS AND NOT ADMITTING IT. MY FIRST AND MY LAST AMERICAN CAR. *TR

4/19/2014

I HAVE TWO 2013 CHEVROLET EQUINOX LT AND BOTH HAVE THE SAME PROBLEM WITH THE RADIO AND CENTER A/C CONSOLE/HEATER/DEFROSTER. IF A USB DEVICE IS PLUGGED INTO THE RECEPTACLE IN THE CENTER CONSOLE AT TIMES THE RADIO AND CONSOLE STOP WORKING. THIS AFFECTS THE SAFETY OF THE VEHICLE BY DISABLING THE DEFROSTER CONTROL ALLOWING THE WINDOWS TO ICE UP (ESPECIALLY IN MICHIGAN). I HAVE ASKED THE DEALER AS TO WHY IT HAPPENS AND THEY HAD NO ANSWER. THE SYSTEM HAS ALWAYS REBOOTED FINE AFTER SHUTTING THE VEHICLE OFF FOR 5-10 MINUTES. AGAIN THIS HAS ONLY HAPPENED WHEN A USB DEVICE IS PLUGGED IN. IT IS MY ASSUMPTION THAT THERE IS A PROBLEM WITH THE BOOTING OF THE CENTER CONSOLE THEREFORE NOT ALLOWING THE DEVICES TO WORK. I HAVE SEARCHED THE INTERNET AND THERE ARE MANY COMPLAINTS FOR THE SAME ITEM. *TR

5/6/2014

THE BRAKES FAILED TO STOP THE CAR ON A ROCKY OFF-ROAD MOUNTAIN PUBLIC ACCESS ROAD. THE ROAD CONSISTED OF A LOW GRADE INCLINE, AND THE ANTI-LOCK BRAKES FROZE AND CAUSED THE VEHICLE TO SKID AND THE BRAKES FROZE UP AND THE VEHICLE WAS GAINING MOMENTUM DANGEROUSLY FOR ABOUT 30 SECONDS UNTIL THE GRADE LEVELED. HOWEVER, I WAS FOUND MYSELF LOOKING FOR A PLACE TO RUN OFF THE ROAD TO STOP THE CAR BEFORE IT FINALLY STOPPED. I WAS LUCKY THERE WERE NO OTHER VEHICLES COMING TOWARD ME AROUND THE CURVES. I HAVE DRIVEN ROCKY MOUNTAIN ROADS MANY TIMES BEFORE, AND I ASSUMED THAT THIS VEHICLE WOULD BE SAFE TO DRIVE, BUT IT WAS NOT SUITABLE TO OFF-ROAD DRIVING. I WANT TO WARN OTHERS TO NOT TAKE THIS VEHICLE OFF ROAD, EVEN THOUGH IT LOOKS LIKE AND IS ASSUMED BY BUYERS AS A SAFE VEHICLE DRIVING IN ROCKY, OFF-ROAD CONDITIONS.

10/12/2014

TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. WHILE THE VEHICLE WAS STATIONARY, THE KEY BECAME STUCK IN THE IGNITION. THE CONTACT HAD TO RESTART THE VEHICLE TO REMOVE THE IGNITION KEY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 27,000.

7/27/2016

TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY: WINDSHIELD); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

10/11/2016

TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V582000 (SUSPENSION) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

12/13/2016

TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. WHILE ATTEMPTING TO USE THE WINDSHIELD WIPERS, THEY FAILED TO OPERATE AS INTENDED AND SEIZED. IT WAS DIAGNOSED THAT THE WINDSHIELD WIPER MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,200.

1/23/2017

TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. WHILE DRIVING AND ATTEMPTING TO USE THE WINDSHIELD WIPERS, THEY FAILED TO FUNCTION. THE DEALER DIAGNOSED THAT THE WHEEL BEARING FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:16V582000 (VISIBILITY) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

2/13/2017