2011 Chevrolet Equinox Owner Complaints

THE ENGINE STALLED DURING OPERATING, THIS IS A BRAND NEW CAR JUST AROUND 24,000 MILES. *JB

6/14/2012

TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE BEGAN TO DECELERATE AND SUDDENLY STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT THE VEHICLE CONTINUED TO STALL. THE ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSTIC TEST. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 18,000.

7/12/2012

FAILURE 1: WHILE SLOWING AND BRAKING TO MAKE A TURN THERE WAS NO RESPONSE FOR ABOUT 2 TO 3 SECONDS WHEN I TRIED TO ACCELERATE. MILEAGE WAS APPROX. 300. FAILURE 2: AT APPROX. 20 T0 25 MPH I APPLIED MODERATE BRAKING AND NOTHING HAPPENED. I THEN APPLIED FULL HARD PRESSURE AND NOTHING. I THEN RELEASED AND REAPPLIED BRAKE PRESSURE AND IT WORKED JUST IN TIME. IF I WAS AT A HIGHER SPEED I COULD HAVE KILLED A PEDESTRIAN AND THEY WOULD HAVE BLAMED ME AFTER THE COPS VERIFIED BRAKES WORKED FOR THEM. APPROX. MILEAGE 750

8/8/2011

TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHEN SHIFTING FROM FIRST AND THIRD GEAR, THE ENGINE WOULD REV AND THE VEHICLE WOULD STALL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHERE THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000.

8/11/2011

MY ENGINE LIGHT CAME ON AND THEN THE CAR LOST POWER. IT DID START BACK UP AGAIN, BUT THE ENGINE LIGHT REMAINED ON UNTIL I GOT HOME. I WAS NOT ON A BUSY STREET WHEN THIS HAPPENED. THIS HAPPENED ON A FRIDAY. I HAD IT TO THE DEALER ON MONDAY. THE DEALER DID TRY TO FIND THE PROBLEM, BUT THE ENGINE LIGHT WAS OFF AND NOTHING WAS DISCOVERED. *TR

6/20/2011

TL* THE CONTACT OWN A 2011 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING 15 MPH THE VEHICLE STALLED AS THE ENGINE BEGAN TO REV. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE A DIAGNOSTIC TEST WAS NOT PERFORMED. THE CONTACT WAS UNAWARE OF THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 9,212.

7/26/2011

I PURCHASED A 2011 CHEV. EQUINOX ON 1/14/2011 AND THE BATTERY KEEPS GOING DEAD ON ME WHILE IT SITS IN MY GARAGE. THIS HAS HAPPENED TWICE NOW. IT HAS 623 MILES ON IT. I DON'T DRIVE IT EVERY DAY BUT IT SEEMS TO HAPPEN WHEN I OPEN THE BACK HATCH AND CLOSE IT. I MAKE SURE IT IS SHUT TIGHT AND ALSO THAT NO LIGHTS ARE LEFT ON. I REPORTED IT TO THE DEALER I PURCHASED IT FROM AND HE SAID TO TAKE IT TO A CHEV. DEALER AND HAVE THEM CHECK THE BATTERY AND ALSO RUN A PERASTATIC DRAW TEST ON IT. THE ONE DEALER I CALLED DID NOT SEEM INTERESTED IN DOING THIS AS HE STATED HE HAD NO OPENINGS EXCEPT THE FOLLOWING WEEK. WHEN I PLANNED ON TAKING IT IN THE BATTERY WAS AGAIN DEAD AND I AM NOW CHARGING IT UP AGAIN. I REALLY WANT TO FIND OUT WHAT IS HAPPENING TO IT. I HAVE A 2006 SILVERADO AND HAVE HAD NO PROBLEMS WITH IT. I ALSO HAD A 2004 BUICK LESABRE THAT GAVE ME THE SAME PROBLEM AS MY EQUINOX. IF THEY WERE NOT DRIVEN EVERY DAY OR SO THE BATTERIES WENT DEAD. NO DEALER COULD FIND THE PROBLEM WITH MY BUICK SO I GOT RID OF IT. ALSO THE EQUINOX SEEMS TO HESITATE BEFORE IT SHIFTS INTO ANOTHER GEAR. *TR

2/22/2011

2011 CHEVY EQUINOX BATTERY FULLY DISCHARGED. CAR HAS 1300 MILES ON IT. CAR WAS IN GARAGE FOR TWO DAYS BEFORE STARTING. DEALERSHIP RECHARGED BATTERY AND DOESN'T SEEM TO WANT TO INVESTIGATE THIS FURTHER, SALES PERSON DOES NOT RETURN CALLS. GM ONLINE CUSTOMER SERVICE ONLY SENT AUTO REPLY WITHOUT ADDRESSING THE PROBLEM AND ON THE REPLY NAMED ME AS "FRANK", NOT MY NAME AT ALL. IT TOOK THREE TRIES TO JUMP START THE CAR. *TR

2/24/2011

TL*THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT STARTED THE IGNITION AND NOTICED THAT THE FRONT PASSENGER AIR BAG WARNING INDICATOR TURNED OFF WHILE A PILLOW WAS POSITIONED IN THE FRONT PASSENGER SEAT. THE FAILURE OCCURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY INFORMED THAT THE AIR BAG FUNCTIONED CORRECTLY AS DESIGNED. THE FAILURE MILEAGE WAS 800. UPDATED 3/14/11*CN THE DEALER SUSPECTED THE SEAT WAS HEAT SENSITIVE. UPDATED 04/25/11

2/1/2011

I WAS RECENTLY IN A PRETTY BAD FRONT END VEHICLE ACCIDENT GOING ABOUT 45 MPH WHEN I REAR ENDED SOMEONE. MY CAR HAS BEEN TOTALED DO TO THE DAMAGE TO THE FRONT END OF THE VEHICLE. MY AIR BAGS DID NOT DEPLOY IN THIS ACCIDENT, EVERYONE ONE I HAVE TALKED TO FROM THE TOWING COMPANY TO THE PARAMEDIC ON SEEN SAID THAT IT SHOULD HAVE DEPLOYED.

3/14/2011

CAR JERKED WHEN SLOWING DOWN. WHILE WAITING AT A STOP LIGHT, THE CAR SHUT OFF. UPON STARTING VEHICLE, THERE WAS A RATTLE. CAR WAS TAKEN TO THE DEALERSHIP WHERE PURCHASED AND RECALL #11195 WAS DONE, TO INCLUDE AN OIL CHANGE. *TR

11/17/2011

I PUT THE CAR IN DRIVE AND THE ENGINE SOUNDED LIKE AN AIRPLANE TAKING OFF. I PULLED OUT ON THE STREET, ACCELERATED AND NOTICED THE NEEDLE GO UP TO 4 RPM'S AT APPROXIMATELY 10 MILES AN HOUR. I TOOK MY FOOT OFF THE ACCELERATOR AND THE CAR JOLTED AND FELT LIKE I HAD BEEN HIT FROM BEHIND. I ACCELERATED AGAIN AND THE SAME THING HAPPENED, AGAIN FEELING LIKE I WAS HIT FROM BEHIND. THE CAR IS PRESENTLY AT MY DEALERSHIP BUT THEY CANNOT DUPLICATE THE PROBLEM. TODAY THEY ARE GOING TO DRIVE IT FOR A GOOD DISTANCE ON THE EXPRESSWAY. I HAD READ ONE COMPLAINT ON THE EQUINOX FORUM WHERE SOMEONE WAS DRIVING ON THE INTERSTATE WITH CRUISE CONTROL ON AND SOMETHING VERY SIMILAR HAPPENED TO THEM WITH THE RPM STICKING AT 4 RPM'S. I TOLD MY DEALERSHIP ABOUT THIS AND ASK IF MAYBE THEY ARE RELATED PROBLEMS. *TR

11/17/2011

I PURCHASED A 2011 EQUINOX LT - CHEVROLET -DEC 2010 - WANTED A NICE AND SAFE CAR FOR THE NEW YEAR - I AM A MOTHER WITH SMALL KIDS AND WANTED A SMALLER CAR THAN WHAT I HAD, WHICH WAS A FORD WINDSTAR, I HAD FOR 13 YRS. I STARTED TO HAVE PROBLEMS WITH THE EQUINOX IN JULY, AUGUST AND AGAIN NOW, WITH THE STABILITY TRACT SERVICE LIGHT GOING ON AND LOSING POWER AND NOW THIS THIRD TIME WITH NO POWER TO THE TRANNY - I COULD NOT CHANGE GEARS, I WOULD GIVE IT GAS AND IT JUST WOULDN'T MOVE - THEN THE CAR POWER LOCKS GO CRAZY -LOCK AND UNLOCK AND THE TRANSMISSION JERKS. I DO NOT FEEL SAFE IN THIS CAR. I HOPE THEY FIX THIS PROBLEM AND FIGURE OUT WHAT IS WRONG BEFORE SOMEONE OR MYSELF ARE IN AN ACCIDENT. *TR

9/6/2011

I PURCHASED A NEW CHEVY EQUINOX ON MAY 13, 2011 FROM MARITIME MOTORS IN FAIRFIELD, CT IT HAS BEEN A NIGHTMARE FROM THE BEGINNING DRIVETRAIN/TIMING ISSUES, BUCKING ON ACCELERATION AND DECELERATION AND PULSING AT TRAFFIC LIGHTS AND STOP SIGNS. THE EQUINOX STILL OCCASIONALLY CLATTERS UPON STARTING (AFTER THE RECALL WAS APPARENTLY FIXED IN SUMMER 2011), AND THE VEHICLE ALSO PULSES AT STOP SIGNS AND TRAFFIC LIGHTS TO THE POINT IT FEELS LIKE IT IS GOING TO STALL AND I HAVE TO REMOVE MY FOOT FROM THE BRAKE TO STOP THE PULSING. I HAVE HAD NOTHING FROM MARITIME MOTORS (OR GENERAL MOTORS) IN TERMS OF SUPPORT ON THIS ISSUE. I DO NOT FEEL SAFE IN THE VEHICLE - I HAVE FIVE WITNESSES/PASSENGERS WHO HAVE EXPERIENCED MY CONCERNS. IN ADDITION, I HAVE TWO FRIENDS WITH THE SAME MAKE AND MODEL (PURCHASED FROM MARITIME MOTORS) AND ARE EXPERIENCING IDENTICAL ISSUES. THE STATE OF CONNECTICUT DEPARTMENT OF CONSUMER PROTECTION HAS RESOLVED FOUR RECENT COMPLAINTS WITH GM FOR THE EXACT SAME ISSUES. *TR

4/4/2012

ON 2/21/11, I WAS OPERATING MY 2010 CHEVY "EQUINOX" ON I-95. AFTER ABOUT AN HOUR AND HALF START I BEGAN TO HAVE STEERING PROBLEMS. TRAVELING AT A SUSTAINED SPEED OF APPROXIMATELY 70MPH I BEGAN TO NOTICE THE STEERING WHEEL WAS STICKING, WHEN I ATTEMPTED TO PASS A SLOWER VEHICLE. THE LONGER I TRAVELED, THE PROBLEM BECAME MORE NOTICEABLE. THIS SITUATION CONTINUED FOR AT LEAST FOUR HOURS, UNTIL I LEFT THE INTERSTATE AND ENTERED A SECONDARY HIGHWAY, WHERE THE SPEED WAS SLOWER AND MORE TRAFFIC, WHICH REQUIRED MORE MOVEMENT IN THE STEERING WHEEL. THIS SITUATION KIND OF CAUGHT ME BY SURPRISE SINCE THE VEHICLE HAD 26,000 MILES AND HAS BEEN OPERATED IN THIS TYPE OF DRIVING NUMEROUS TIMES. IT DOES NOT APPEAR TO "STICK" AT SLOWER SPEEDS OR IN TRAFFIC. BUT I FEEL IT COULD CATCH AN INDIVIDUAL OFF GUARD, WHO MAY NOT BE AN EXPERIENCED DRIVER. I TOOK THE VEHICLE TO THE DEALERSHIP (2/22/11) THEY COULD NOT DUPLICATE THE PROBLEM NOR DID THE COMPUTER INDICATE SOMETHING HAD HAPPENED. I CONTACTED CHEVROLET/GMC VIA PHONE AND E-MAIL. THEIR RESPONSE EACH TIME LEFT ME WITH THE IMPRESSION THEY APPRECIATED THE INFORMATION. I'VE INDICATED TO THEM THEY HAVE A SLEEPER WITH THIS ELECTRONIC POWER STEERING SYSTEM. THERE WAS NO RESPONSE, THAT THE CAR WAS SAFE OR IF THEY HAD A PROBLEM. THIS CAR HAS A PROBLEM "A SLEEPER". AND ACCORDING TO THE WEB I'M NOT THE ONLY ONE THAT HAS A PROBLEM, WHICH COULD LED TO SERIOUS INJURY OR DEATH. *TR

2/23/2011

OUR 2011 EQUINOX HAS JUST NOW STARTED SHOWING SOME "FRICTION" IN THE STEERING MECHANISM WHEN MAKING SLIGHT STEERING CORRECTIONS WHILE TRAVELING AT HIGHWAY SPEEDS. THE CONDITION IS MORE NOTICEABLE WHEN STARTING TO TURN LEFT. IT IS BARELY NOTICEABLE AT LOWER SPEEDS BUT CAN BE DETECTED. THE EQUINOX WAS PUT INTO SERVICE IN SEPTEMBER 2010. "FRICTION" IS MY WORD CHOICE; THIS BEING AN ALL ELECTRIC POWER STEERING THE PROBLEM MIGHT WELL BE SOME OTHER CONDITION.

3/16/2011

ENGINE CONTINUE TO RUN 3 - 5 SECONDS AFTER THE IGNITION WAS TURNED OFF. *TR

6/1/2012

WHEN VEHICLE WAS PULLED INTO OUR GARAGE, A STRONG SMELL OF GAS WAS NOTICED. STILL UNDER WARRANTY THE FUEL LINE WAS REPLACED BY OUR DEALER. THE VEHICLE MILEAGE WAS 18700 MILES. WE BOUGHT THE VEHICLE IN FEBRUARY OF 2011. THE VEHICLE GETS PARKED IN OUR GARAGE EVERY NIGHT. WE ARE CONCERNED THAT A VEHICLE WITH SO LITTLE MILEAGE AND AT SO YOUNG AN AGE COULD HAVE SUCH A SERIOUS CORROSION PROBLEM. *TR

7/30/2012

ON 7/19/12 AT 2:30 PM, I WAS DRIVING SOUTH BOUND ON CALIFORNIA INTERSTATE I-15, LANE S-2 AT 60 MPH. THE TRAFFIC WAS FLOWING FREELY, ONE VEHICLE WAS TO MY REAR IN LANE S-3. THEIR WAS NO ROAD DEBRIS IN ANY LANES. I HEARD A LOUD "POP" SOUND, NEXT A LOUD "BANG" SOUND UNDER MY CAR. I ALSO SAW THE EMERGENCY BRAKE LIGHT FLASH ON AN OFF ON THE INSTRUMENT PANEL. I SLOWED DOWN, MOVED TO LANE S-3, LIGHTLY STEPPED ON THE BRAKE PEDAL AND THE BRAKES APPEARED TO OPERATE NORMALLY. THERE WERE NO OTHER INFORMATION LIGHTS ON OR FLASHING ON THE INSTRUMENT PANEL. THE "CHECK ENGINE" LIGHT WAS NOT ON. I DROVE THE VEHICLE TO MY RESIDENCE AND PARKED IN THE DRIVEWAY. I PLACED THE TRANSMISSION LEVER INTO PARK, SHUT THE ENGINE OFF AND STEPPED ON THE EMERGENCY BRAKE PEDAL. AT THIS TIME THE PEDAL WENT COMPLETLY TO THE FLOOR WITHOUT THE USUAL RESISTANCE WHEN APPLYING THE EMERGENCY BRAKE. I EXITED THE CAR AND SAW WHAT APPEARED TO BE A WIRE HANGING LOOSE IN TWO PEICES. I HAD THE CAR TOWED TO THE CHEVROLET DEALER, THEY INSPECTED THE VEHDICLE AND SAID I HIT SOMETHING ON THE ROAD AND IT CUT THE EMERGENCY BRAKE CABLE, PUNCHED A HOLE IN THE FLOOR AND IT WAS NOT WARRANTY. MY INSURANCE COMPANY INSPECTED THE CAR, FOUND NO "WITNESS MARKS", WHICH WOULD INDICATE A FOREIGN OBJECT IMPACTING ANY PART OF THE CAR. IF SO, THE INSURANCE INSPECTOR SAID WOULD INDICATE I HIT SOMETHING PRIOR TO THE FOREIGN OBJECT BREAKING THE CABLE AND DAMAGING THE FLOOR. MY INSURANCE IS COVERINVG THIS BUT MAY CHOOSE TO SUBROGATE AGAINST CHEVROLET. I CONTACTED A FRIEND I KNOW AT CHEVROLET AND WAS TOLD THE COMPANY HAS NUMEROUS PRODUCT REPORTS OF UNEXPLAINED EMERGENCY BRAKE CABLE FRAYING AND FAILURE NOT CAUDED BY ROAD HAZARDS OR DEBRIS HITTING THE VEHICLE. THIS SHOULD BE A PART RECALL. *TR

7/22/2012

I WAS DRIVING NORTH BOUND IN LANE 3 TRAFFIC WAS STOPPED AT RED LIGHT. I WENT TO APPLIED THE BRAKE TO SLOW DOWN AND STOP NOTHING HAPPEN AS I WAS GETTING REAL CLOSE TO A STOPPED CAR MY FOOT REMAINED ON BRAKE PEDAL AGAIN NOTHING I MADE A SPLIT DECISION TO TRY TO DRIVE BETWEEN CARS IN LANE 2 AND 3 INSTEAD OF REAR ENDING THE STOPPED VEHICLE. I SIDESWIPED 3 CARS AND ONLY THEN DID I COME TO A STOP. MY VEHICLE SUSTAINED ALOT OF DAMAGE COMPARE TO THE OTHER CARS. WHEN THIS 2011 CHEVY EQUINOX IS FIXED I WILL NOT KEEP IT DUE TO THIS PROBLEM WITH THE BRAKING SYSTEM. I WOULD FEAR THAT IT WOULD HAPPEN AGAIN. IT IS AN UNSAFE CAR IN MY OPINION. *TR

9/10/2012

2011 CHEVROLET EQUINOX. CONSUMER WRITES IN REGARDS TO DEFECTIVE VEHICLE OPERATION AND SAFETY *TGW THE CONSUMER STATED THE VEHICLE WAS RETURNED TO THE DEALER THREE TIMES, DUE TO IT RUNNING ROUGH, LOSS OF POWER, AN OVERWHELMING SMELL OF GASOLINE, A STICKY ACCELERATOR PEDAL AND THE CHECK ENGINE LIGHT ILLUMINATING. THE DEALER REPLACED THE HIGH PRESSURE FUEL PUMP, FUEL RAIL PRESSURE SENSOR AND AN ATTEMPTED REPAIR OF THE PCM AND THE REPROGRAMMING OF THE TAC. THE DEALER HAS BEEN UNABLE TO RESOLVE THE DEFECTS. *JB

8/11/2011

PURCHASED 2011 EQUINOX WITH 4-CYL ENGINE SPECIFICALLY FOR THE LISTED 32/23 MPG. I DRIVE 30 MILES PER DAY BACK AND FORTH TO WORK, FIGURED I WOULD GET AROUND 24-25 MPG FOR IN CITY HIGHWAY DRIVING. INSTEAD, I HAVE GOTTEN NO BETTER THAN 21 MPG AND USUALLY LESS. I THEN DROVE FROM KANSAS CITY TO OKLAHOMA CITY FOR WORK, USED CRUISE CONTROL MOST OF TIME. HOWEVER, IT WAS WINDY SO I FIGURED IT WOULDN'T QUITE BE AT 32. HOWEVER, I WAS VERY SURPRISED TO ONLY GET 22-23 MPG FOR HIGHWAY MILEAGE. VERY DISAPPOINTING. THE FIRST TIME I CONTACTED DEALER (AROUND 1,800 MILES ON ODOMETER) SERVICE REP EXPLAINED THAT THE POOR GAS MILEAGE WAS DUE TO THE CHANGE FROM WINTER BLEND GASOLINE TO WARM WEATHER GAS. AS THE POOR MPG CONTINUED, AROUND 3,000 MILES I TOOK CAR TO DEALER TO HAVE OIL CHANGED AND AT THAT TIME MENTIONED POOR MPG. THE SERVICE REP (DIFFERENT REP THAN PREVIOUSLY) TOLD ME THAT THE EQUINOX HAD A 5,000 MILE BREAK-IN PERIOD WHEN IT COMPUTES HOW THE CAR IS DRIVEN AND ADJUSTS FOR THE DRIVER'S HABITS (HOW WOULD THAT WORK IF MULTIPLE PEOPLE WERE DRIVING THE VEHICLE?). ANY WAYS, I COMPLAINED BUT WAS TOLD IT WOULD GET BETTER. NOW AT 5,500 MILES AND STILL GETTING NO BETTER THAN 19-21 MPG. IT SHOULD BE NOTED THAT I GENERALLY RUN IN "ECO" MODE. I HAVE ALWAYS BEEN A CHEVY DRIVER AND WILL CONTINUE TO BE, BUT I WILL CERTAINLY RESEARCH THE CARS BETTER NEXT TIME BECAUSE I HAVE NOTICED A LOT OF COMPLAINTS ABOUT THIS SAME PROBLEM ON SEVERAL SOCIAL TYPE WEBSITES. *TR

8/14/2011

2011 CHEVY EQUINOX TRANSMISSION AND ELECTRICAL ISSUES. TRANSMISSION NOT SHIFTING SMOOTHLY AND AT TIMES THE CAR WILL SEEM TO WANT TO DIE OUT. 6600 MILESAND I SEE ONLINE THAT OTHERS ARE HAVING THE SAME ISSUE. I DO NOT WANT MY WIFE TO BREAK DOWN OR GET INTO A CRASH BECAUSE OF THE TRANS NOT ENGAGING. *TR

6/1/2011

CHEVROLET EQUINOX TRANSMISSION PROBLEMS. IT KICKBACK AT THIRD SHIFT. AT 20 MILES WHEN YOU PULL OUT GAS PEDAL THE TRANSMISSION IMPACT LIKE A KICKBACK. WE HAVE GONE TO THE DEALER ON TWO TIMES NOW, AND THEY SAID THAT'S NORMAL. *TR

6/13/2011

MY SPOUSE WAS OPENING THE DRIER'S DOOR AND THE TRIM AT THE BOTTOM OF THE DOOR (WHICH IS FIBER GLASS MATERIAL) CUT HER LEG ABOUT SIX TO EIGHT INCHES ABOVE THE LEFT ANKLE. THE TRIM STICKS WHEN THE DRIVER'S DOOR IS OPENED. IT TOOK 16 STITCHES TO CLOSE THE WOUND. THE TRIM NEEDS TO RE-FINISHED OR TAPERED TO PREVENT OTHERS FROM GETTING HURT. THIS IS A REALLY BAD CUT AND SHE WAS IN A LOT OF PAIN. UPDATED 06/08/11 *BF

6/3/2011

TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE POWER LIFT GATE CLOSED AND IMPACTED ON HER HEAD, AS A RESULT SHE SUFFERED A CONCUSSION AND HAD TO BE HOSPITALIZED. THE CONTACT MENTIONED THAT SHE WAS UNAWARE THAT THE GATE WAS CLOSING SINCE THE WARNING CHIME ONLY RINGS TO WARN OF POSSIBLE OBSTRUCTION IT DOES NOT CHIME WHEN LIFT GATE IS IN MOTION. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT IT WAS THE WAY THE VEHICLE WAS DESIGNED AND THEY WERE UNABLE TO ALTER IT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 1,500. UPDATED 11/16/2011 *LN *TR

9/8/2011

FAILURE 1: WHILE SLOWING AND BRAKING TO MAKE A TURN THERE WAS NO RESPONSE FOR ABOUT 2 TO 3 SECONDS WHEN I TRIED TO ACCELERATE. MILEAGE WAS APPROX. 300. FAILURE 2: AT APPROX. 20 T0 25 MPH I APPLIED MODERATE BRAKING AND NOTHING HAPPENED. I THEN APPLIED FULL HARD PRESSURE AND NOTHING. I THEN RELEASED AND REAPPLIED BRAKE PRESSURE AND IT WORKED JUST IN TIME. IF I WAS AT A HIGHER SPEED I COULD HAVE KILLED A PEDESTRIAN AND THEY WOULD HAVE BLAMED ME AFTER THE COPS VERIFIED BRAKES WORKED FOR THEM. APPROX. MILEAGE 750

8/8/2011

I WAS DRIVING WESTBOUND AND THE STREET LIGHT TURNS YELLOW. I PRESSED ON THE BRAKES AND ALL I HEARD WAS A CLICKING CLATTERING SOUND (CLICK, CLICK, CLICK) GO OFF. MY BRAKES DID NOT WORK AND THE CAR KEPT GOING. AS I GOT CLOSER TO THE INTERSECTION, MY LIGHT TURNS RED AND I AM STILL PRESSING ON THE BRAKES FOR THE CAR TO STOP BUT IT DOESN'T, AGAIN ALL I HEAR IS A CLICKING SOUND. THE LIGHT TURNS GREEN FOR THE OTHER CAR AND BECAUSE MY BRAKES DID NOT WORK WHEN THEY WERE SUPPOSED TO IN ORDER TO "STOP" MY CAR, I ENDED UP HITTING THE OTHER CAR ON THE SIDE. MY CAR RECEIVED MOSTLY ALL OF THE IMPACT AND DAMAGE SINCE IT WENT HEAD ON WITH THE SIDE OF THE OTHER CAR. I WOULD HAVE NEVER EXPECTED OR EVEN THOUGHT OF MY BRAKES GOING BAD ON MY 2011 CHEVY LS EQUINOX. THAT IS JUST SOMETHING YOU DON'T EXPECT BECAUSE ITS A NEW CAR AND YOU ARE UNDER THE IMPRESSION THAT THE CAR IS 100% IN WORKING CONDITION. I UNDERSTAND THAT MALFUNCTIONS HAPPEN, BUT THIS ONE I DID NOT SEE COMING. I WILL SEEK LEGAL ADVICE AS TO WHAT CAN BE DONE WITH REGARDS TO THIS ISSUE. NOW I HAVE NO CAR, AND ALTHOUGH I LOVED THAT CAR, SADLY I WILL NOT BUY FROM CHEVY ANYMORE. I GUESS THEY GO HAND IN HAND WITH TOYOTA WITH THEIR BRAKE ISSUES. *JS *TR

4/21/2012

AIR BAGS DID NOT DEPLOY AT OR ABOVE THE MFG. THRESHOLDS.WHICH CAUSED FOR NO AIR BAG DEPLOYMENT AND SIGNIFICANT FACIAL TRAUMA ON THE STEERING WHEEL. SEAT BELT PRETENSTIONERS ALSO DID PRETENSION CAUSING THE UPPER TORSO TO GO FORWARD AND CAUSE THE FACIAL TRAUMA ON THE STEERING WHEEL. *TR

11/15/2013

I GOT A WARNING THAT SAID SERVICE AIRBAGS. I BROUGHT MY CAR IN AND THEY FOUND OUT IT WAS THE PASSENGER AIR BAG. THEY RESET THE SENSOR AND IT NEVER CAME BACK AND SO THEY SAID IT WAS FINE. ABOUT A WEEK WENT BY AND THE LIGHT CAME ON AND THEN DISAPPEARED AGAIN. I CALLED AND THEY SAID THEY WOULD NEED IT FOR 3 DAYS AND IT COULD COST QUITE A LOT OF MONEY. WHEN I READ ALL THE REPORTS OF OTHERS WHO HAD SEEN THIS SIGNAL IT SEEMS VERY SIMILAR BECAUSE IT DOESN'T STAY ON. I HAVE READ THAT IT COULD BE A SEAT BELT TRIGGER OR CAUSED BY THE HEAT, BUT I AM VERY CONCERNED AS THIS IS CERTAINLY SOMETHING THAT IS A SAFETY CONCERN. MY CAR IS ALSO UNDER 60,000 MILES AND THIS SHOULDN'T BE A CONCERN AT THIS POINT. PLEASE ADVISE IF THERE HAS BEEN OTHER ISSUES WITH THIS. I AM HEARING ABOUT MANY MYSELF. *TR

3/16/2014

TL*THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE RADIO CONTROL FUNCTIONS WERE NOT ACCESSIBLE WHILE DRIVING OR BEING RESTRAINED BY THE SEAT BELT. THE DEALER REFERRED THE CONTACT TO THE MANUFACTURER WHO AGREED TO PROVIDE AN AFTERMARKET CONTROL FUNCTION. THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 700.

12/9/2010

LET ME TAKE 5 MINUTES OF YOUR TIME TO TELL YOU A STORY THAT MIGHT BE ALSO EXPERIENCED BY OTHER EQUINOX DRIVERS. ABOUT 18 MONTHS AGO, EVERY TIME I WOULD GET INTO MY WIFE'S EQUINOX, WHICH IS UNDER MY NAME, I WOULD START A FIGHT WITH HER, BECAUSE THE CAR WOULD SMELL HUMID AND WILL PROMPT ASTHMA ATTACKS. ESPECIALLY WHEN SHE WOULD PICK ME UP FROM THE AIRPORT, THE CAR WOULD SMELL LIKE AN OLD WET-RUG. I WOULD TURN THE AIR CONDITIONER HIGHER AND THE SMALL WOULD BE WORST, SO I WOULD GET MAD AT HER AND ASKED HER TO SEND THE CAR TO THE CLEANING AND ALSO ASKED THE ORALLY CHEVROLET TO CHANGE THE AIR FILTERS. FOR 18 MONTHS MY WIFE AND KIDS WOULD SMELL THE SAME CHEMICAL, NOT KNOWING THAT IT WAS CAUSED BY A LEAK FROM THE AIR COMPRESSOR, WHICH WAS LETTING POISON FREON GAS INTO THE SUV. PLUS I WOULD GET SO ANGRY AT MY WIFE FOR THE HUMID SMELL NOT KNOWING THAT IT WAS NOT HER FAULT. I HARDLY WOULD DRIVE THE EQUINOX, BECAUSE THE MOMENT I WOULD TURN THE AIR, I WOULD STOP BREATHING AS THE GAS WILL SPARK AN ASTHMA ATTACK. FINALLY, OUR AIR-SYSTEM STOPPED WORKING AND WE TOOK THE SUV TO THE SHOP WHERE THE CONDENSER HAS BEEN REPLACE AND THE SMELL AS AN OLD-RUG AND ASTHMA ATTACKS ARE NOT GONE. MY WORRY, FOR 18 MONTHS, MY KIDS AND WIFE GO TO BREATHE FREON A HIGHLY TOXIC GAS, WHICH GAVE ME ASTHMA ATTACKS. I WOULD LIKE IF MORE DRIVERS ARE SENDING COMPLAINTS ABOUT FREON GETTING INSIDE THEIR EQUINOX. THIS IS A HEALTH ISSUE THAT SHOULD NOT HAPPENED TO CONSUMERS. *TR

7/2/2013

NOT SURE OF THE EXACT DATE OR MILEAGE VEHICLE MESSED UP FIRST TIME. WE BOUGHT IT ON JANUARY 19, 2011, MESSED UP WITHIN FIRST FEW DAYS OF HAVING IT. IT'S HAPPENED TWICE, WHEN VEHICLE IS STOPPED, BUT IN DRIVE (EX. RED LIGHT), THEN PRESSING THE GAS PEDAL IT WILL EITHER NOT GO AT ALL, OR BARELY GO AND THEN NOT GO ANY FURTHER. HAVE TO PUT THE CAR IN PARK, SHUT OFF, THEN TURN CAR BACK ON TO MAKE IT WORK RIGHT. TAKEN IT TO THE DEALERSHIP MULTIPLE TIMES, THEY SAY THEY CAN'T FIND ANYTHING WRONG OR DUPLICATE THE PROBLEM. NO CHECK ENGINE LIGHT COMES ON, OR ANY LIGHTS AT ALL. CONTACTED GM ALSO, THEY ARE NOT MUCH HELP EITHER, SAY WE HAVE TO DUPLICATE THE PROBLEM BEFORE TAKING ANY FURTHER STEPS. DON'T FEEL SAFE IN THE CAR, I HAVE TWO SMALL CHILDREN. THEY HAVE BEEN WITH ME BOTH TIMES IT HAS MESSED UP. THE FIRST TIME WE WERE STRANDED BETWEEN TWO LANES OF ON COMING TRAFFIC.

2/21/2011

I HAVE HAD MANY PROBLEMS WITH MY 2011 CHEVY EQUINOX THAT STARTED OCCURRING ABOUT A YEAR AFTER I PURCHASED IT. THE MAIN CONCERNS ARE THE ENGINE NOISE AND HOW ROUGH IT RUNS, FEELING AS THOUGH I AM BEING REAR-ENDED IN TRAFFIC (WHEN MOVING FORWARD FROM A COMPLETE STOP IT LURCHES FORWARD, GIVING THE FEELING OF BEING HIT), ROUGH START UP (SOUNDS LIKE AN OLD CAR AT TIMES) AND THE CAR STUTTERS WHEN ACCELERATING (ALMOST FEELS LIKE IT WANTS TO STALL OUT). I DO NOT FEEL SAFE IN THIS CAR NOW AND HAVE READ THAT MANY OTHERS ARE EXPERIENCING THE SAME ISSUES. I HAVE TAKEN IT FOUR TIMES GIVING THEM THE SAME DESCRIPTION EACH TIME AT WHICH THEY STATE THAT THEY CANNOT REPLICATE THESE ISSUES. THEY KEEP MY CAR FOR HOURS AND DO NOTHING TO IT. I AM A SINGLE MOM SO I CAN'T LEAVE MY CAR WITHOUT IT CAUSING MAJOR ISSUES FOR ME AS I HAVE TO TAKE MY SON TO AND FROM SCHOOL. I RECEIVED A LETTER FROM GM STATING THAT THERE IS AN ISSUE WITH THE FUEL PUMP AND ENGINE BALANCE CHAIN AND DESCRIBES WHAT MY VEHICLE IS DOING NOW-I BELIEVE I HAVE ENGINE DAMAGE AND I AM WORRIED THAT I WILL END UP BREAKING DOWN ON THE SIDE OF THE ROAD AT SOME POINT OR WORSE STALL OUT AND END UP IN AN ACCIDENT! IN ADDITION TO THE ENGINE PROBLEMS THERE IS A PROBLEM WITH THE DEFROSTER, IT JUST DOESN'T CLEAR THE WINDOWS FAST ENOUGH, ON GOING PROBLEMS WITH THE STEREO (MAKES A STATIC, DISTORTED SOUND WITH THE USB PORT) AND THE DRIVERS SIDE SQUEAKS BECAUSE IT RUBS UP AGAINST THE MIDDLE CONSOLE. IT IS VERY FRUSTRATING BECAUSE THE PROBLEMS ARE INTERMITTENT. I AM HOPING THAT ENOUGH PEOPLE COMPLAIN ABOUT THIS SAFETY ISSUES WITH REGARD TO THE ENGINE AND CAUSE GM TO DEAL WITH IT APPROPRIATELY! WE SHOULD NOT FEEL AFRAID THAT OUR NEW CAR WILL BREAK DOWN ON US, ESPECIALLY WITH OUR CHILDREN IN THE VEHICLES! *TR

9/30/2013

VEHICLE WAS PARKED UNDER A CARPORT IN FULL SHADE. I OPENED THE DRIVER'S SIDE DOOR, GOT IN, SHUT THE DOOR AS I ALWAYS DO, AND THE REAR GLASS EXPLODED OUTWARD. THERE WAS NO CHIP OR CRACK IN THE GLASS. WE TOOK MANY PICTURES OF THE GLASS WHERE IT IS OBVIOUS THAT THE GLASS BURST OUTWARD, GLASS SPEWED ALL DOWN MY DRIVEWAY. THE GLASS BROKE ALL AROUND THE EDGES OF THE FRAME AND A LARGE HOLE IN THE MIDDLE. PRIOR TO THIS, WE TOOK THE VEHICLE TO THE DEALERSHIP TO FIX A RATTLE IN THE LIFTGATE. I KNOW THAT THE LIFTGATE HAD TO BE TAKEN APART AND REASSEMBLED FOR THIS FIX. THE DEALERSHIP SAYS THE GLASS FELL INWARD (AND AFTER BEING HAULED HALFWAY ACROSS TOWN ON A WRECKER, IT SURE LOOKS LIKE IT DID) AND THAT IN ANY CASE, GLASS IS NOT COVERED UNDER THE WARRANTY. I CALLED GM AND THE REP SAID IT SHOULD BE COVERED. THIS IS A BRAND NEW VEHICLE THAT I HAVE TAKEN VERY GOOD CARE OF. I AM WAITING TO HEAR BACK FROM THE DISTRICT REP OR THE DEALER. I AM CONCERNED ABOUT THE SAFETY OF EXPLODING GLASS, WHAT IF KIDS HAD BEEN IN THE CAR? WHAT IF THE FRONT WINDSHIELD DOES THIS WHILE I AM IN THE CAR? I HOPE THAT GM AND THE DEALERSHIP WILL CORRECT THIS DEFECT. *TR

6/28/2011

TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHEN THE REAR WINDOWS WERE OPENED, THE VEHICLE EXHIBITED A LOUD ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 7,717 AND THE CURRENT MILEAGE WAS APPROXIMATELY 8,000.

3/1/2012

TWO WEEKS AFTER PURCHASING OUR 2011 CHEVROLET EQUINOX, THE ENGINE LIGHT CAME ON AND THE CAR LOST A LOT OF POWER. WE TOOK IT TO THE SHOP AND THEY CLAIMED THERE WAS A RECALL ON THE COMPUTER SYSTEM THAT CONTROLLED THE STEERING. THEN, TWO WEEKS LATER, THE ENGINE MADE A LOUD, STRANGE, NOISE WHEN IT STARTED. IT DROVE A BIT, THEN COMPLETELY DIED IN THE MIDDLE OF THE STREET. IT WAS RESTARTED, THEN IT DIED AND HAD TO BE TOWED AWAY. DEALER SAID IT IS A FAULTY CAM SHAFT. THIS CAR HAS 900 MILES AND IT NOW 30 DAYS OLD. *KB

7/18/2011

TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED, THE VEHICLE WOULD STALL AT ANY TIME. THE DEALER DIAGNOSED THAT THE VEHICLE HAD TWO COLLAPSED VALVES INSIDE OF THE ENGINE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5 AND THE CURRENT MILEAGE WAS 5,000.

8/16/2011

2011 CHEVY EQUINOX NAVIGATION UNIT DEFAULTS TO WASHINGTON AND CLOCKS RESETS HOURS OFF REGULAR TIME EVERYTIME YOU TURN ON THE CAR. OTHERS COMPLAINING ABOUT SAME PROBLEM AND SUPPOSEDLY DEALERS HAVE A NAV SOFTWARE UPDATE FOR A FEE. I BELIEVE CONSUMERS SHOULDN'T PAY FOR A FIX ON A WIDESPREAD DEFECTIVE PRODUCT. SAME PROBLEM REPORTED ON GMC TERRAIN. *TR

11/27/2012

FIRST TIME OWNER OF THIS VEHICLE. THE END OF JUNE, 2014 BEGAN NOTICING THAT THE GPS WOULD NOT SAVE DESTINATIONS WHEN TRAVELING, WOULD HAVE TO REENTER ADDRESS ANYTIME THE IGNITION WAS TURNED OFF AND BACK ON. SHORTLY AFTER THIS, THE CLOCK STOPPED WORKING, WHEN THE TIME WAS CORRECTED, IF WOULD RESET AFTER IGNITION WAS TURNED OFF AND BACK ON TO THE INCORRECT TIME. THE BLUETOOTH ALSO BEGAN RANDOMLY DISCONNECTING AND WOULD NOT CONNECT ANYMORE. SEPT. 24TH, THE VEHICLE WAS BROUGHT TO DEALERSHIP WHERE PURCHASED TO SEE WHAT WAS WRONG. OWNER WAS TOLD THE ENTIRE NAVIGATION SYSTEM WOULD HAVE TO BE REPLACED, FOR QUOTED $1300. OWNER NOT SATISFIED, WAS TOLD THAT IT WAS A DEFECT FROM THE MANUFACTURER, AND THAT THERE WAS BAD WIRING. OWNER FEELS THAT GM SHOULD COVER THE DEFECTIVE PART. IF BAD WIRING EXISTS, THIS COULD BE A SAFETY HAZARD. OWNER ALSO FOUND SERVICE BULLETIN PI-0285-D, WHICH WAS CONSISTENT WITH THE PROBLEMS THAT HAD BEEN OCCURRING. DUE TO THE FACT THAT THE OWNER DID NOT PURCHASE AN EXTENDED WARRANTY, GM WILL ONLY COVER A PERCENTAGE OF THE COST TO REPLACE THE DEFECTIVE PART. *TR

10/13/2014

2011 CHEVY EQUINOX NAVIGATION UNIT DEFAULTS TO WASHINGTON AND CLOCKS RESETS HOURS OFF REGULAR TIME EVERYTIME YOU TURN ON THE CAR. OTHERS COMPLAINING ABOUT SAME PROBLEM AND SUPPOSEDLY DEALERS HAVE A NAV SOFTWARE UPDATE FOR A FEE. I BELIEVE CONSUMERS SHOULDN'T PAY FOR A FIX ON A WIDESPREAD DEFECTIVE PRODUCT. SAME PROBLEM REPORTED ON GMC TERRAIN. *TR

11/27/2012

FIRST TIME OWNER OF THIS VEHICLE. THE END OF JUNE, 2014 BEGAN NOTICING THAT THE GPS WOULD NOT SAVE DESTINATIONS WHEN TRAVELING, WOULD HAVE TO REENTER ADDRESS ANYTIME THE IGNITION WAS TURNED OFF AND BACK ON. SHORTLY AFTER THIS, THE CLOCK STOPPED WORKING, WHEN THE TIME WAS CORRECTED, IF WOULD RESET AFTER IGNITION WAS TURNED OFF AND BACK ON TO THE INCORRECT TIME. THE BLUETOOTH ALSO BEGAN RANDOMLY DISCONNECTING AND WOULD NOT CONNECT ANYMORE. SEPT. 24TH, THE VEHICLE WAS BROUGHT TO DEALERSHIP WHERE PURCHASED TO SEE WHAT WAS WRONG. OWNER WAS TOLD THE ENTIRE NAVIGATION SYSTEM WOULD HAVE TO BE REPLACED, FOR QUOTED $1300. OWNER NOT SATISFIED, WAS TOLD THAT IT WAS A DEFECT FROM THE MANUFACTURER, AND THAT THERE WAS BAD WIRING. OWNER FEELS THAT GM SHOULD COVER THE DEFECTIVE PART. IF BAD WIRING EXISTS, THIS COULD BE A SAFETY HAZARD. OWNER ALSO FOUND SERVICE BULLETIN PI-0285-D, WHICH WAS CONSISTENT WITH THE PROBLEMS THAT HAD BEEN OCCURRING. DUE TO THE FACT THAT THE OWNER DID NOT PURCHASE AN EXTENDED WARRANTY, GM WILL ONLY COVER A PERCENTAGE OF THE COST TO REPLACE THE DEFECTIVE PART. *TR

10/13/2014

WHEN TRYING TO MERGE INTO TRAFFIC AT A LOW SPEED I HAD TO STOP DUE TO THE CAR IN FRONT OF ME STOPPING. WHEN I APPLIED THE BRAKES, THE BRAKES STARTED PULSING AND I HAD NO STOPPING ABILITIES UNTIL I HIT THE CAR INFRONT OF ME. AGAIN THE SAME SITUATION OCCURRED, I WAS MERGING INTO TRAFFIC AT A LOW SPEED WHEN THE CAR INFRONT OF ME SLAMS THEIR BRAKES AND I FOLLOW MY APPLYING MY BRAKES. AGAIN THE BRAKES PULSED AND THE CAR DID NOT STOP. THE SECOND TIME I HAD MORE THAN TWO CAR SPACES BETWEEN MYSELF AND THE OTHER CAR WHEN THE BRAKES WERE APPLIED. THE ROAD CONDITIONS FOR BOTH INCIDENTS WERE CLEAR AND NO VISIBLE LIQUID ON THE ROAD. EACH TIME THE BRAKES WERE APPLIED WHEN THE VEHICLE WAS SHIFTING THROUGH THE GEARS. *TR

3/6/2013

SO MY TRACTION CONTROL AN ABS LIGHT GOES OFF AN I TAKE IT TO THE DEALER TO HAVE IT DIAGNOSED, AND IT APPEARS MY LEFT WHEEL SENSOR IS FAULTY AND CAN CAUSE LOCK UP IN BREAKS AND DECREASED POWER. TURNS OUT TO BE A COMMON PROBLEM ON ALL CHEVY EQUINOX MODELS.THERE HAVE BEEN VARIOUS COMPLAINTS AND NOTHING IS BEING DONE ABOUT IT AS I SEE THIS AS A MAJOR ACCIDENT WAITING TO HAPPEN,PLEASE TAKE THIS INTO CONSIDERATION. *TR

9/17/2013

TL*THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT STARTED THE IGNITION AND NOTICED THAT THE FRONT PASSENGER AIR BAG WARNING INDICATOR TURNED OFF WHILE A PILLOW WAS POSITIONED IN THE FRONT PASSENGER SEAT. THE FAILURE OCCURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY INFORMED THAT THE AIR BAG FUNCTIONED CORRECTLY AS DESIGNED. THE FAILURE MILEAGE WAS 800. UPDATED 3/14/11*CN THE DEALER SUSPECTED THE SEAT WAS HEAT SENSITIVE. UPDATED 04/25/11

2/1/2011

HIGH PRESSURE FUEL PUMP ON 2011 CHEVY EQUINOX 4 CYLINDER LEAKS AND CONTAMINATES ENGINE OIL WITH FUEL. *TR

3/7/2011

MY WIFE TOOK OUR 2007 TAHOE IN TO TRADE IT FOR SOMETHING THAT GOT BETTER GAS MILEAGE. SHE WENT TO LIBERTY CHEVROLET IN VILLA RICA GA. SHE WAS LOOKING AT THE CHEVY EQUINOX. AFTER TALKING WITH THE SALES PERSON MELISSA BELL WHO ASSURED MY WIFE THE EQUINOX WOULD GET BETTER THAN 30 MPG. AND IF IT DIDN?T GET THE MILEAGE IT COULD BE FIXED. WELL AFTER MULTIPLE TRIPS TO THREE DEALERSHIPS IT IS VERY OBVIOUS THAT [XXX] WAS LYING THROUGH HER TEETH JUST TRYING TO SELL THE CAR. AFTER 5000 MILES WE STILL ONLY GET AROUND 22MPG HIGHWAY. I CALLED THE CHEVROLET COMPLAINT LINE JUST TO BE TOLD THAT MPG WAS UNDER BEST DRIVING CONDITIONS IN OTHER WORD THEY WERE GOING TO DO NOTHING TO FIX THE PROBLEM EVEN THOUGH THE SALES PERSON LIED TO MY WIFE RIGHT IN FRONT OF MY SISTER. I WILL TELL YOU THIS I HAVE BOUGHT MY LAST CHEVROLET. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

5/27/2011

I PURCHASED A NEW 2011 CHEVY EQUINOX ON JULY 5 IN OHIO. ON JULY 13 I GOT INTO THE VEHICLE AND UPON CLOSING THE DOOR THE REAR WINDOW EXPLODED OUTWARDS. IT LEFT S SOFTBALL SIZED HOLE OR LARGER AND THE GLASS WAS ALSO FALLING OUR IN ALL FOUR CORNERS. I CALLED THE DEALERSHIP AND EXPLAINED WHAT HAD HAPPENED AND THEY RETURNED MY CALL 30 MINUTES LATER AND ASKED ME TO BRING THE EQUINOX IN AND THEY WOULD REPLACE THE REAR GLASS UNDER WARRANTY. I'M NOT SURE EXACTLY WHY THIS HAPPENED AS THERE WERE NOT ANY VISIBLE SCRATCHES OR CHIPS IN THE REAR GLASS BUT IT DOES APPEAR THAT THE GLASS WAS IN SOME WAY DEFECTIVE OR HAD BEEN INSTALLED INCORRECTLY FROM THE FACTORY. I HAVE FOUND ONE OTHER PERSON FROM TX THUS FAR HAVING REPORTED THE SAME ISSUE. *TR

7/13/2011

2011 CHEVY EQUINOX, VEHICLE ENGINE SHUTSDOWN WITHOUT WARNING WHILE DRIVING. THIS OCCURRED ONE TIME WHILE BACKING UP AND FIVE TIMES IN ONE DAY BEFORE WE TOOK IT BACK TO THE DEALER . VEHICLE ONLY HAD 50 DAYS OF PURCHASE AND ONLY 1077 MILES. THE ENGINE STOPPED WORKING, THE CAR IS MOVING FORWARD ON ITS OWN , CAN NOT CHANGE LANES BECAUSE OF THE HEAVY TRAFFIC, CAR COMES TO A DEAD STOP, VEHICLES ARE PASSING BY AT 70 TO 75 MILES WHILE I AM IN THE MIDDLE LANE, CARS BEHIND ME ARE HONKING THEIR HORNS,THANK GOD NOTHING HAPPENED. THE CAR RE-STARTED WE TOOK OFF LOOKING FOR THE NEAREST EXIT TO THE TURNPIKE BUT BEFORE WE COULD GET OFF THE ENGINE SHUT DOWN AGAIN. AS YOU CAN SEE THIS IS SAFETY ISSUE, A CAR IS NOT SUPPOSE TO HAVE ENGINE FAILURE, SPECIALLY WHEN IT'S BRAND NEW. SOMETHING WRONG WITH THIS VEHICLE AND IT'S GONNA CAUSE SOME VEHICLE ACCIDENTS AND/OR FATALITIES, PLEASE LOOK INTO THIS MATTER. THANKS *TR

7/24/2011

2011 CHEVROLET EQUINOX. CONSUMER WRITES IN REGARDS TO DEFECTIVE VEHICLE OPERATION AND SAFETY *TGW THE CONSUMER STATED THE VEHICLE WAS RETURNED TO THE DEALER THREE TIMES, DUE TO IT RUNNING ROUGH, LOSS OF POWER, AN OVERWHELMING SMELL OF GASOLINE, A STICKY ACCELERATOR PEDAL AND THE CHECK ENGINE LIGHT ILLUMINATING. THE DEALER REPLACED THE HIGH PRESSURE FUEL PUMP, FUEL RAIL PRESSURE SENSOR AND AN ATTEMPTED REPAIR OF THE PCM AND THE REPROGRAMMING OF THE TAC. THE DEALER HAS BEEN UNABLE TO RESOLVE THE DEFECTS. *JB

8/11/2011

IN SEPTEMBER 2011, SIX WEEKS AFTER PURCHASING MY 2011 CHEVY EQUINOX, I WAS REAR-ENDED BY A HEAVY-DUTY PICKUP TRUCK. I WAS SO RATTLED BY THE COLLISION THAT I FORGOT THAT I HAD ONSTAR. THE OTHER DRIVER USED HIS CELL PHONE TO CALL THE POLICE. I RECEIVED MINOR INJURIES DURING THE ACCIDENT. A FEW DAYS LATER I TOLD MY HUSBAND THAT I THOUGHT IT WAS STRANGE THAT ONSTAR DID NOT CONTACT ME RIGHT AFTER THE COLLISION. HE CALLED ONSTAR AND TOLD THEM WHAT HAPPENED. THE REPRESENTATIVE TOLD MY HUSBAND THAT THE REAR SENSORS SHOULD HAVE SIGNALED A COLLISION, BUT, BECAUSE THE SENSORS DID NOT ACTIVATE, ONSTAR WOULD REPORT THE PROBLEM TO GM. THE REP ALSO TOLD MY HUSBAND THAT THIS IS AN ONGOING PROBLEM AND GM MANAGEMENT IS AWARE OF THE PROBLEM. THE REP OFFERED TO EXTEND OUR ONSTAR TRIAL PERIOD FOR ANOTHER 6 MONTHS. IF GM IS AWARE OF THE REAR SENSOR MALFUNCTION, WHY AREN'T THEY CORRECTING THE PROBLEM? INSTEAD THEY ARE PLACATING CUSTOMERS WITH AN EXTENSION OF ONSTAR SERVICE. WHAT HAPPENS IF A MORE SERIOUS REAR-END CRASH OCCURS, THE DRIVER IS UNCONSCIOUS, AND CAN'T CALL FOR HELP? I WOULD LIKE THIS PROBLEM OF THE MALFUNCTIONING REAR SENSORS TO BE INVESTIGATED. *TR

11/6/2011

THE AIR CONDITIONER STOPPED WORKING COMPLETELY, CHEVROLET IS TRYING TO CHARGE US 100-200$ BUT WE HAVE AN EXTENDED WARRANTY WITH THE VEHICLE, NOT SURE IF WHAT THEY ARE DOING IS LEGAL, CAN THEY REALLY CHARGE TO REPAIR SOMETHING THAT IS STILL UNDER WARRANTY? I THINK THE AIR CONDITIONER MALFUNCTION IS A SYMPTOM OF A MUCH GREATER PROBLEM, I.E. ELECTRICAL PROBLEMS WITH THE ENGINE OR COMPUTERS ONBOARD THE CAR. ONSTAR SAYS SEVERAL THINGS HAVE BEEN RECALLED ON THE CAR, BUT THE GOVERNMENT RECALL SITE HAS NONE OF THOSE ITEMS LISTED. *JB

6/14/2012

TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE VEHICLE STALLED AND HESITATED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. A DIAGNOSTIC WAS PERFORMED BY A DEALER, WHO STATED THAT THE HIGH PRESSURE FUEL PUMP WAS LEAKING GASOLINE INTO THE MOTOR OIL. THE VEHICLE WAS REPAIRED. THE DETAILS OF THE REPAIR WERE UNKNOWN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 11,000. THE CURRENT MILEAGE WAS 11,100. UPDATED 7/15/13 *CN

5/3/2013

LET ME TAKE 5 MINUTES OF YOUR TIME TO TELL YOU A STORY THAT MIGHT BE ALSO EXPERIENCED BY OTHER EQUINOX DRIVERS. ABOUT 18 MONTHS AGO, EVERY TIME I WOULD GET INTO MY WIFE'S EQUINOX, WHICH IS UNDER MY NAME, I WOULD START A FIGHT WITH HER, BECAUSE THE CAR WOULD SMELL HUMID AND WILL PROMPT ASTHMA ATTACKS. ESPECIALLY WHEN SHE WOULD PICK ME UP FROM THE AIRPORT, THE CAR WOULD SMELL LIKE AN OLD WET-RUG. I WOULD TURN THE AIR CONDITIONER HIGHER AND THE SMALL WOULD BE WORST, SO I WOULD GET MAD AT HER AND ASKED HER TO SEND THE CAR TO THE CLEANING AND ALSO ASKED THE ORALLY CHEVROLET TO CHANGE THE AIR FILTERS. FOR 18 MONTHS MY WIFE AND KIDS WOULD SMELL THE SAME CHEMICAL, NOT KNOWING THAT IT WAS CAUSED BY A LEAK FROM THE AIR COMPRESSOR, WHICH WAS LETTING POISON FREON GAS INTO THE SUV. PLUS I WOULD GET SO ANGRY AT MY WIFE FOR THE HUMID SMELL NOT KNOWING THAT IT WAS NOT HER FAULT. I HARDLY WOULD DRIVE THE EQUINOX, BECAUSE THE MOMENT I WOULD TURN THE AIR, I WOULD STOP BREATHING AS THE GAS WILL SPARK AN ASTHMA ATTACK. FINALLY, OUR AIR-SYSTEM STOPPED WORKING AND WE TOOK THE SUV TO THE SHOP WHERE THE CONDENSER HAS BEEN REPLACE AND THE SMELL AS AN OLD-RUG AND ASTHMA ATTACKS ARE NOT GONE. MY WORRY, FOR 18 MONTHS, MY KIDS AND WIFE GO TO BREATHE FREON A HIGHLY TOXIC GAS, WHICH GAVE ME ASTHMA ATTACKS. I WOULD LIKE IF MORE DRIVERS ARE SENDING COMPLAINTS ABOUT FREON GETTING INSIDE THEIR EQUINOX. THIS IS A HEALTH ISSUE THAT SHOULD NOT HAPPENED TO CONSUMERS. *TR

7/2/2013

FIRST OFF, SOMETIMES MY VEHICLE WHEN IN PARK ACTS LIKE IT MAY TURN OFF, BUT DOESN'T. CAN HEAR/FEEL THE VIBRATIONS LIKE ITS ABOUT TO. SECONDLY, THE MAIN REASON I'M ON THIS PAGE, THE A/C. IT JUST STOPPED WORKING OUT OF THE BLUE AND MAKING A NOISE. I TAKE IT IN AND TOLD THE CONDENSER HAS A LEAK AND NEEDS REPLACED AS WELL AS THE CONDENSER WHICH IS MAKING THE NOISE. WOW, QUOTED FROM ONE PLACE $1,084 THE OTHER PLACE I ONLY GOT A QUOTE ON THE CONDENSER OF $424.. NO TELLING WHAT THE COMPRESSOR WILL BE. AFTER LOOKING ONLINE AND SEEING SO MANY EQUINOX VEHICLES HAVING AC ISSUES I HOPED THERE WAS A RECALL ON THE PARTS, UNFORTUNATELY NOT THE CASE. 2011 AND NEED A NEW CONDENSER AND COMPRESSOR FOR A/C WOW!! CAR SHAKING LIKE ITS GONNA DIE... WOW!! THIS VEHICLE WAS PURCHASED ABOUT A YEAR AND HALF AGO.. AND HAVING TO SINK IN OVER $1000 FOR THESE REPLACEMENTS! NO TELLING WHAT THE ENGINE VIBRATION DURING IDLE IS FROM, GOING TO HAVE THAT CHECKED OUT SOON. OH AND ONE OTHER THING, WHEN A TIRE IS LOW, IT APPEARS TO SHOWS UP BACKWARDS ON THE SCREEN. *TR

2/19/2014

HAVE BEEN TOLD BY TWO TIRE STORES I NEED TO REPLACE MY TIRES AT 18000 MILES DUE TO CRACKING AND WEAR. THE TIRES ARE RATED FOR 65000 MILES. *TR

5/12/2014

I WAS DOUBLE PARKED, WITH THE GEAR IN THE PARKING POSITION, TALKING TO MY COUSIN ON A FRIDAY NIGHT. WE TALKED FOR ABOUT ONE MINUTE. I WAS TRYING TO UNLOAD MY CAR TO TAKE SOME GROCERIES IN THE HOUSE. MY TRUNK WOULD NOT OPEN. I TRIED TO UNLOCK THE DOORS FROM THE INSIDE (DRIVERS SIDE) TWICE BUT THE TRUNK STILL WOULD NOT OPEN. THEN I WENT AROUND THE PASSENGERS SIDE WITH INTENTIONS ON TURNING THE CAR ON & TRYING TO UNLOCK THE DOORS THAT WAY, BUT AS SOON AS I OPENED THE DOOR, THE CAR BEGAN TO ROLL BACKWARDS WITH MY 12 MONTH OLD SON IN IT. THE CAR WAS IN PARK. I TRIED TO SWITCH GEARS (WHILE STILL ON THE PASSENGERS SIDE) BUT THE GEAR WAS STUCK. (ALL OF THIS WHILE RUNNING WITH THE CAR) MY COUSIN & I WERE HOLDING ON TO THE CAR AS BEST AS WE COULD TO TRY TO SLOW IT DOWN TO AVOID THE BABY BEING INJURED OR ROLLED COMPLETELY AWAY FROM US. THEN I THOUGHT TO JUST TRY TO GET THE BABY OUT WHILE SHE HELD ON TO THE CAR TO SLOW DOWN THE SPEED. AS I WAS TRYING TO UNSTRAP THE BABY'S SEATBELT, MY CAR SWIPED ANOTHER CAR, TEARING OFF THE MIRROR & CREATING SWIPE MARKS, CONTINUED TO ROLL BACKWARDS, THEN I MANAGED TO FREE MY BABY. AS SOON AS I GOT HIM OUT, THE CAR HIT A POLE, WHICH SLOWED DOWN THE SPEED, THEN A TRUCK WHICH STOPPED IT. I SUFFER MULTIPLE BRUISES TO MY RIGHT LEG AND WE BOTH SUFFER MUSCLE PAIN THROUGHOUT OUR BODIES. *JS

5/18/2014

COLUMBIA, SC-AT LEAST TWICE A MONTH MY IGNITION SWITCH WILL NOT TURN TO THE OFF POSITION SO THAT THE KEY CAN BE REMOVED. I HAVE TO TURN IT BACK TO ON (IT'S NOT NECESSARY TO RESTART THE CAR) AND THEN BACK TO OFF IN ORDER TO REMOVE THE KEY. THIS BEGAN HAPPENING WITHIN A MONTH AFTER PURCHASING MY NEW 2011 EQUINOX. I TOOK IT TO THE DEALER APRIL 19, 2011, AND THEY COULD NOT FIND THE PROBLEM--"UNABLE TO DUPLICATE." THE PROBLEM CONTINUES, LAST OCCURRING 6/25/14. ALSO, DURING THAT SAME VISIT, I HAD REPORTED THAT THE A/C SMELLED LIKE MOLD WHEN I FIRST TURNED IT ON. 6/27/14, IT STILL SMELLS LIKE MOLD. AS WITH THE IGNITION, THE DEALER'S SERVICE DEPT. COULD NOT DETERMINE THE CAUSE OF THE PROBLEM. THE LATEST ISSUE STARTED AROUND 21,000 MILES. THE ENGINE, WHICH HAD ALWAYS RUN ROUGH (I ATTRIBUTED THIS TO THE 4-CYLINDER ENGINE) BEGAN SHUTTING DOWN WHEN I SLOWED OR STOPPED FOR TRAFFIC LIGHTS. I CALLED MY DEALER AND WAS ASKED WHERE I PURCHASED MY GAS AND TOLD TO GET SOME INJECTOR CLEANER! I THEN GOOGLED MY PROBLEM AND LEARNED THAT MANY OTHERS WERE EXPERIENCING THE SAME SITUATION WITH THEIR 2011 EQUINOXES. I THEN CALLED ROADSIDE ASSISTANCE FOR A PICKUP AND RODE IN THE WRECKER TO THE DEALER, WHERE I WAS GREETED WITH DISDAIN. I TOLD THE SERVICE ADVISOR TO GOOGLE "EQUINOX RECALL" AND READ THE POSTS, AND HE SAID THERE WAS NO RECALL (NOT YET, ANYWAY!) I TOLD HIM I KNEW THAT, BUT HE SHOULD LOOK AT THE MANY COMPLAINTS SIMILAR TO MINE. THE NEXT MORNING HE CALLED TO SAY THAT THEY HAD FOUND A PROBLEM, THE SOLENOID VALVE. HE WAS A LOT FRIENDLIER WHEN I PICKED UP MY VEHICLE, HIS MAIN CONCERN BEING THAT I GAVE THE SERVICE DEPT. A GOOD REVIEW! NO APOLOGY FOR TREATING ME LIKE I WAS CRAZY. I PREDICT THAT THE IGNITION AND ENGINE PROBLEMS WITH THE EQUINOX WILL BE GM'S NEXT RECALLS. MAYBE THEY NEED TO ADVISE THEIR SERVICE ADVISORS TO READ THE ONLINE POSTS REGARDING THEIR VEHICLES! *TR

6/28/2014

TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE TIRE PRESSURE MONITORING SYSTEM DISPLAYED INCORRECT INFORMATION. THE MONITORING SYSTEM INDICATED THAT THE REAR PASSENGER SIDE TIRE PRESSURE WAS LOW, BUT THE CONTACT DISCOVERED THAT THE AIR PRESSURE IN THE FRONT PASSENGER SIDE TIRE WAS LOW. THE FAILURE OCCURRED WITH BOTH THE DRIVER AND PASSENGER SIDE TIRES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 65,000.

9/8/2014

WHILE DRIVING ON INTERSTATE,WINDSHIELD STARTED TO FOG SWITCHED HEAT CONTROL TO DEFOG WINDSHIELD AND IT DID NOT SWITCH, AS VISIBILITY WAS REDUCED I WAS NEARLY INVOLVED IN AN ACCIDENT.THE DEFROST SYSTEM STILL DOES NOT WORK. THERE WAS A RECALL FOR THIS SAME PROBLEM ON 2010 MODELS. CONTACTED DEALER AND ESTIMATE WAS AT LEAST $400.00 TO REPLACE A $21.00 PART VEHICLE WARRANTY IS EXPIRED. THIS IS ANOTHER GM SAFETY ISSUE AND THERE SHOULD BE A RECALL. *TR

10/26/2014

ON OCTOBER 8,2014 [XXX] BEGAN TO DRIVE SUBJECT VEHICLE INTO OUR GARAGE SHE EXPERIENCED A SUDDEN SURGE AND THE VEHICLE ACCELERATED FORWARD VERY RAPIDLY. WITHIN A VERY SHORT TIME SHE HAD TRAVELED FORWARD APPROXIMATELY 18 FEET AND CRASHED INTO THE SHELF, IT WAS PUSHED INTO THE GARAGE WALL DAMAGING THE SHELF NUMEROUS ITEMS ON THE SHELF AND THE WALL BEHIND IT. BEHIND THE SHELF IS A WALL BETWEEN OUR GARAGE AND OUR KITCHEN. CABINETS AND A COUNTER TOP , INCLUDING A BACK SPLASH IN OUR KITCHEN. UPDATED 12/01/14*LJ UPDATED 02/10/15 *BF UPDATED 5/1/15 *JS UPDATED 9/7/2017*CN INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

12/1/2014