2022 Chevrolet Colorado Owner Complaints

The contact's partner owned a 2022 Chevrolet Colorado. The contact stated that upon placing the vehicle into park, he went into a store while his partner remained in the vehicle with the engine running. The vehicle began to roll back as an abnormal, whining sound began to emit from the transmission. As the vehicle began to roll over a curb and into some grass, the passenger attempted to exit the vehicle but was unsuccessful. The vehicle continued to roll back as the vehicle into the telephone pole which caused the vehicle to come to a stop. The air bags did not deploy upon impact. The contact stated that the air bag, seat belt, and the service safety restraint warning lights appeared on the instrument panel. The passenger was taken to the hospital by ambulance where she was treated for a head and neck injury. A police report was filed. The contact was able to secure the damaged front passenger side door with a bungee cord and drove the vehicle home. The manufacturer was notified about the failure and a report was filed; a resolution of the failure had yet to be determined. The vehicle had yet to be diagnosed for the cause of the failure; however, upon investigation, the contact believed that the failure was the result of a park to reverse defect. The vehicle had been deemed a total loss by an insurance adjuster and was destroyed. The failure mileage was approximately 7,950.

6/14/2022

The truck only has 12,009 miles on it we purchased it new in November 2021. Now the fuel gage only shows Full regardless of the amount of gas in the tank. Also when we try to fill the tank the gas pump keeps stopping as if the tank is full even when the tank is not. We are extremely uncomfortable to travel any distance. The dealership looked at the issue and said everything checked out ok. It is NOT ok.

1/11/2023

The contact owns a 2022 Chevrolet Colorado. The contact stated that while driving at various speeds, the steering wheel would make an abnormal squeaking noise when turning to either the right or the left without warning. The contact had taken the vehicle to be serviced on three separate occasions by two separate dealers. The first visit, the contact had the GM SIR coil and entire steering column replaced. The second visit, the intermediate steering shaft was replaced. The third time, the vehicle was taken to Sir Walter Chevrolet Company (8501 Glenwood Ave, Raleigh, NC 27612) where the intermediate shaft was removed and it was discovered that the boot ring had detached from the boot, the boot was then replaced. Despite the three visits, the contact stated that failure returned soon after each repair. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 6,000.

4/12/2022

The contact owns a 2022 Chevrolet Colorado. The contact stated that while operating the vehicle, the steering wheel became difficult to turn in either direction. Additionally, the steering was sticking while turning. The vehicle was taken to the local dealer who diagnosed that the rack and pinion was faulty and needed to be replaced. The rack and pinion were replaced but the failure later reoccurred. Additionally, while driving over bumps in the road there was a clanking sound coming from the rear of the vehicle. The vehicle was taken to the local dealer who determined that the suspension sway bar was faulty and needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 20,000.

7/9/2024

This is a driver distraction report about Apple CarPlay which likely occurs in the same way in every other vehicle with Apple CarPlay. (Since CarPlay and Android Auto become more and more common a special category should probably be created to enable customers to report safety critical topics) Since iOS14 Apple has switched off the simple map scrolling and zooming functions and made it a big effort to change anything on the map while driving. During the time to zoom and move the map I am constantly distracted from looking at the street which leads to dangerous situations in thousands of cars every day multiple times. Apple is not reachable for a topic like this Before iOS14 I could simply move the map and zoom in and out like I can on the phone itself: very intuitive and fast. Since iOS 14 this function has changed: now I am not able anymore to zoom and move the map easily. I have to touch the screen, wait about 750ms for new Plus and Minus Zoom buttons to appear: Only then can I zoom and and out of the map. The delay of these buttons to appear is dangerous and takes my attention away from looking at the street to then click again on plus or minus. But I can still not move the map easily! I have to again touch the screen, wait for about 750ms again for the buttons to appear which then show me also a "move" button to enable the move function. Once the move function is activated I get 4 more buttons on each side of the map (north, east, south, west) where I can touch on to move the map into the corresponding direction. It is not easy to move the map around as I constantly have to coordinate my eyes, fingers and mind to hit the right button and hit it multiple times to make the map move to where I want it to be - while driving this is not easy at all and takes again and again a lot of my attention away from looking at the street. I think it is dangerous and safety critical and needs to be addressed from NHTSA's side to Apple.

4/21/2023

I like to have metric units active in my vehicle and this Colorado enables me to switch to metric (i.e. 24h clock, temperature in Celsius, mileage in km,...) It is my understanding that, in the US, this function is allowed but the current speed must also always be displayed somewhere. This is not the case. When switching to metric ALL units everywhere switch to metric, also the current speed is not shown anywhere in miles, so I can never make sure that I am not exceeding the speed limit. It also affects the cruise control function as, also there, I can not see the speed in miles per hour. I have brought up this topic to the manufacturer and was told "working as designed" I think this needs to be addressed with the manufacturer and a SW update needs to be released to keep at least one display always on miles when going to metric units.

4/21/2023

The contact's partner owned a 2022 Chevrolet Colorado. The contact stated that upon placing the vehicle into park, he went into a store while his partner remained in the vehicle with the engine running. The vehicle began to roll back as an abnormal, whining sound began to emit from the transmission. As the vehicle began to roll over a curb and into some grass, the passenger attempted to exit the vehicle but was unsuccessful. The vehicle continued to roll back as the vehicle into the telephone pole which caused the vehicle to come to a stop. The air bags did not deploy upon impact. The contact stated that the air bag, seat belt, and the service safety restraint warning lights appeared on the instrument panel. The passenger was taken to the hospital by ambulance where she was treated for a head and neck injury. A police report was filed. The contact was able to secure the damaged front passenger side door with a bungee cord and drove the vehicle home. The manufacturer was notified about the failure and a report was filed; a resolution of the failure had yet to be determined. The vehicle had yet to be diagnosed for the cause of the failure; however, upon investigation, the contact believed that the failure was the result of a park to reverse defect. The vehicle had been deemed a total loss by an insurance adjuster and was destroyed. The failure mileage was approximately 7,950.

6/14/2022

I purchased the vehicle in October 2021. Through the 2021/2022 Michigan winter - no issues. This 2022/2023 winter, an issue has occurred. When breaking, prior to coming to a complete stop, the vehicle shifts down hard with two clunks. On a slippery surface, it causes the truck to slide a bit - as though the wheels are close to locking-up. I took the truck to Art Moehn Chevrolet in Jackson, Michigan. They received a letter from GM stating this is normal. See attached. This problem only occurs in freezing temperatures and when first driving the vehicle. In warmer temperatures, or after the truck has warmed up in freezing temperatures, the problem lessens or goes away.

2/18/2023

Purchased truck Sept 30th, 2022. I drive home from the dealership that evening during a heavy rainstorm. Two days later I went to remove front passenger floor mat to put in all weather mats I noticed the carpet floor mat was damp and underneath the mat was wet. I felt the water direction towards the front tire wall area. Truck is back at dealership to determine cause.

10/8/2022

After the ignition was turned off, unable to remove the ignition key. Restarting the vehicle and rocking the gear shifter back and forth and rotating the steering wheel enables the key to be finally removed.

7/12/2025

Locking brakes on the front driver side. Been to the dealer for 5 times for same problem. The problem started 5 days after buying the car and happened several times since than even after having the vehicle service by the dealer.

4/27/2023

I went to a Chevy Dealership, Ed Morse, Sunrise Fla. for an oil change and they told me I need all 4 new brake pads at estimated mileage of 27000 miles. I was shocked because I never needed brake pads that soon. I called Chevrolet corporate to see if there was something defective that they could tell me about. Chevrolet Customer Service filed a case and told me to take to a dealership in my home town, Tallahassee Florida. I scheduled an appointment with Dale Earnhardt Chevrolet. When I went there they told me it would be $199.00 on my credit card. I told them it under warranty and they told me that was their policy. I called Chevy CS and they said that there was nothing they could do. I did tell them this is a safety issue but they didn't care. The brakes are completing worn so there must be an issue with the system for the vehicle to go through brakes so soon. It is driven mostly highway and I am [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

2/19/2024

The contact's partner owned a 2022 Chevrolet Colorado. The contact stated that upon placing the vehicle into park, he went into a store while his partner remained in the vehicle with the engine running. The vehicle began to roll back as an abnormal, whining sound began to emit from the transmission. As the vehicle began to roll over a curb and into some grass, the passenger attempted to exit the vehicle but was unsuccessful. The vehicle continued to roll back as the vehicle into the telephone pole which caused the vehicle to come to a stop. The air bags did not deploy upon impact. The contact stated that the air bag, seat belt, and the service safety restraint warning lights appeared on the instrument panel. The passenger was taken to the hospital by ambulance where she was treated for a head and neck injury. A police report was filed. The contact was able to secure the damaged front passenger side door with a bungee cord and drove the vehicle home. The manufacturer was notified about the failure and a report was filed; a resolution of the failure had yet to be determined. The vehicle had yet to be diagnosed for the cause of the failure; however, upon investigation, the contact believed that the failure was the result of a park to reverse defect. The vehicle had been deemed a total loss by an insurance adjuster and was destroyed. The failure mileage was approximately 7,950.

6/14/2022

The contact owns a 2022 Chevrolet Colorado equipped with Goodyear Tires. Tire Line: Wrangler Duratrac, Tire Size: LT265/65/R17. The contact stated that he noticed that while driving on wet pavement, both rear driver and passenger side tires would brake lose and spin upon acceleration from a complete stop without warning. The tires had yet to be diagnosed or repaired. The manufacturer nor the dealer were notified of the failure. The failure mileage was approximately 50.

8/25/2022

I purchased a new 2022 Chevy Colorado LT in January. When driving home and it got dark I used the dimmer to see better. When using the dimmer all of the radio dials turn completely off / dark (not illuminated at all). I drove off the road, looking down trying to find them. I notified the dealership the next day. They had the vehicle for about a week and told me it was fixed. I went to pick it up but it was not. They kept it, tried to fix it again then stated it is how it is supposed to be. I opened a case with GM. They assured me it would be fixed. I brought it to another dealership. They replaced the radio and told me it was fixed and it was not. They took the truck in again for a week. This is now 3 times the truck has been in. Everyone (dealership and GM) telling me it is not right and should be fixed. They are now telling me it is operating as designed. They are saying there is nothing else they can do under the warranty. It is absolutely ridiculous. The radio dials are not illuminated at night if you use the dimmer at all. This issue is specific to all LT Colorado models The Z71 Colorado General Motors Corporation 100 Renaissance Center, P.O. Box 431301 Detroit, MI 48265 (313) 556-5000 If you have any questions or concerns, please contact the BBB assigned to your complaint: BBB of Detroit & Eastern Michigan 20300 W. Twelve Mile Rd Suite 202 Southfield, MI 48076- 6409 1- 866-788- 5706 Better Business Bureau® 2/28/23, 1:37 PM File Complaint against General Motors Corporation | Better Business Bureau https://www.bbb.org/file-a-complaint/0332-4005/form 2/3 issue is specific to all LT Colorado models. The Z71 Colorado model radio (which is identical) does not do this. I requested they used this radio as it is the same (just a different part number). They are stating they need a GM Supervisor or Engineer approval. GM has tried to fix this issue 3-4 times and had my truck for almost 30 days and is now refusing to fix it.

2/28/2023

This is a driver distraction report about Apple CarPlay which likely occurs in the same way in every other vehicle with Apple CarPlay. (Since CarPlay and Android Auto become more and more common a special category should probably be created to enable customers to report safety critical topics) Since iOS14 Apple has switched off the simple map scrolling and zooming functions and made it a big effort to change anything on the map while driving. During the time to zoom and move the map I am constantly distracted from looking at the street which leads to dangerous situations in thousands of cars every day multiple times. Apple is not reachable for a topic like this Before iOS14 I could simply move the map and zoom in and out like I can on the phone itself: very intuitive and fast. Since iOS 14 this function has changed: now I am not able anymore to zoom and move the map easily. I have to touch the screen, wait about 750ms for new Plus and Minus Zoom buttons to appear: Only then can I zoom and and out of the map. The delay of these buttons to appear is dangerous and takes my attention away from looking at the street to then click again on plus or minus. But I can still not move the map easily! I have to again touch the screen, wait for about 750ms again for the buttons to appear which then show me also a "move" button to enable the move function. Once the move function is activated I get 4 more buttons on each side of the map (north, east, south, west) where I can touch on to move the map into the corresponding direction. It is not easy to move the map around as I constantly have to coordinate my eyes, fingers and mind to hit the right button and hit it multiple times to make the map move to where I want it to be - while driving this is not easy at all and takes again and again a lot of my attention away from looking at the street. I think it is dangerous and safety critical and needs to be addressed

4/21/2023

I like to have metric units active in my vehicle and this Colorado enables me to switch to metric (i.e. 24h clock, temperature in Celsius, mileage in km,...) It is my understanding that, in the US, this function is allowed but the current speed must also always be displayed somewhere. This is not the case. When switching to metric ALL units everywhere switch to metric, also the current speed is not shown anywhere in miles, so I can never make sure that I am not exceeding the speed limit. It also affects the cruise control function as, also there, I can not see the speed in miles per hour. I have brought up this topic to the manufacturer and was told "working as designed" I think this needs to be addressed with the manufacturer and a SW update needs to be released to keep at least one display always on miles when going to metric units.

4/21/2023

I like to have metric units active in my vehicle and this Colorado enables me to switch to metric (i.e. 24h clock, temperature in Celsius, mileage in km,...) It is my understanding that, in the US, this function is allowed but the current speed must also always be displayed somewhere. This is not the case. When switching to metric ALL units everywhere switch to metric, also the current speed is not shown anywhere in miles, so I can never make sure that I am not exceeding the speed limit. It also affects the cruise control function as, also there, I can not see the speed in miles per hour. I have brought up this topic to the manufacturer and was told "working as designed" I think this needs to be addressed with the manufacturer and a SW update needs to be released to keep at least one display always on miles when going to metric units.

4/21/2023

Fuel Guage will not move until there is about 200 miles after filling up. When filling up at the 320 miles the pump will shut off at 10 gals. The miles to empty will show that I can go anywhere from 400 to 500 miles. (This is impossible) this also does not match with the fuel gauge reads. Have taken this to the chevy dealer and they could not find anything wrong. It passed the sweep test and they drove it for about 200 miles and stated there was nothing wrong. Vehicle has 19000 miles. First time this happened was when it was at around 10000 miles. Issue is that I don't know and can't drive this very far due to not knowing how much fuel I have used. I have to rely on my phone gps to track how far I have driven and bounce it off of what is on the miles driven display. This has been going on for the last year.

2/24/2024

The contact owns a 2022 Chevrolet Colorado. The contact stated that while an employee was driving approximately 30 MPH up to a red traffic light, the brake pedal failed to slow the vehicle while depressed. The driver used an excessive amount of strength to depress the brake pedal for the vehicle to come to a stop. The contact was unable to confirm any warning lights had been illuminated. The vehicle was taken to the dealer where it was diagnosed that the vacuum pump had failed and needed to be replaced. The failure caused the engine to fail. The contact was informed that the engine needed to be replaced. The vehicle was not repaired due to the parts for the engine being on backorder. The manufacturer was made aware of the failure. The failure mileage was 69,000.

5/8/2024

The contact owns a 2022 Chevrolet Colorado. The contact stated that while an employee was driving approximately 30 MPH up to a red traffic light, the brake pedal failed to slow the vehicle while depressed. The driver used an excessive amount of strength to depress the brake pedal for the vehicle to come to a stop. The contact was unable to confirm any warning lights had been illuminated. The vehicle was taken to the dealer where it was diagnosed that the vacuum pump had failed and needed to be replaced. The failure caused the engine to fail. The contact was informed that the engine needed to be replaced. The vehicle was not repaired due to the parts for the engine being on backorder. The manufacturer was made aware of the failure. The failure mileage was 69,000.

5/8/2024

The contact owns a 2022 Chevrolet Colorado. The contact stated that while operating the vehicle, the steering wheel became difficult to turn in either direction. Additionally, the steering was sticking while turning. The vehicle was taken to the local dealer who diagnosed that the rack and pinion was faulty and needed to be replaced. The rack and pinion were replaced but the failure later reoccurred. Additionally, while driving over bumps in the road there was a clanking sound coming from the rear of the vehicle. The vehicle was taken to the local dealer who determined that the suspension sway bar was faulty and needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 20,000.

7/9/2024

The contact owns a 2022 Chevrolet Colorado. The contact stated while driving at an undisclosed speed, the contact became aware that the steering wheel was difficult to turn. There was no warning light illuminated. The contact stated that while the vehicle was parked, the contact also noticed a failure with the hood release latch. The contact stated that the hood had to be forcefully opened. The vehicle was taken to the dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 20,550.

7/19/2024

The heated seats are not working

10/26/2024

The contact owns a 2022 Chevrolet Colorado. The contact stated that the fuel gauge was providing an inaccurate fuel reading. The contact stated that the fuel gauge indicated that there was more fuel in the tank than there was. Additionally, the contact stated that the fuel gauge read Empty(E) intermittently while driving. The vehicle was taken to the dealer, where the fuel sensor kit was replaced several times; however, the failure persisted. The vehicle was taken back to the dealer; however, the failure could not be duplicated. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 4,600.

9/9/2025

The contact owns a 2022 Chevrolet Colorado. The contact stated that the back-over prevention camera intermittently failed to operate as needed, with a distorted image displayed on the screen. The failure became more frequent, and the screen eventually appeared blank while shifted in reverse(R). The vehicle was taken to the dealer, and the back-over prevention camera was replaced. The manufacturer was not notified of the failure. The vehicle was repaired. The failure mileage was approximately 35,000.

9/9/2025