2023 Chevrolet Colorado Owner Complaints

I've had two problems both dealing with the truck's infotainment system. The first problem was that the software "glitched" and the screen became unusable (see attached pictures). The headlight controls are exclusively accessed through this screen and I had to remove the negative battery cable for 10+ minutes to recover this screen and access my headlight controls. The second problem was an over the air updated pushed to my truck over the weekend of 7/21/2023 to 7/24/2023. The update did not install and caused my truck's battery to drain while not in use. I was forced to jump start the vehicle the morning of 7/24/2023. The truck had 7500 miles at the time of battery failure.

7/24/2023

Vehicle was purchased brand new with 3 miles on it. The vehicle informant system was malfunctioning not allowing phone calls to be made or connection with OnStar. No audio was being produced through the speakers and the headlights were not responding when pressing the headlight buttons on the informant system. Battery was disconnected for 10 minutes and informant system was back online with no issues after that. Vehicle now has 554 miles on it with no problems. The dealership stated this has occurred with a few other 2023 Colorado's.

8/30/2023

The contact owns a 2023 Chevrolet Colorado. The contact stated while driving 35 MPH, the vehicle experienced phantom braking with an audible alert and an unknown warning light illuminated. The contact was able to safely drive the vehicle to the residence. The vehicle was not diagnosed nor repaired. The dealer was not contacted. The manufacturer was contacted, and a case was filed. The failure mileage was 1,100.

8/17/2023

The contact owns a 2023 Chevrolet Colorado. The contact stated while driving 35 MPH, the vehicle seemed to operate in 4WD mode; however, the instrument cluster stated that the vehicle was operating in 2WD mode. Additionally, the check engine warning light illuminated. The vehicle was taken to the dealer, where the check engine warning light was cleared. The contact also stated that while at a complete stop, the Auto START/STOP feature turned off the engine; however, upon depressing the accelerator pedal, the vehicle failed to respond, and the engine made abnormal grinding sounds. The vehicle then accelerated to 40 MPH and then slammed on the brakes unintendedly, nearly causing a crash. The contact depressed the accelerator pedal, but the vehicle failed to respond. The contact continually depressed the accelerator pedal, and the vehicle lurched forward and jerked while responding. The contact was able to pull into a parking lot. The vehicle was towed to the second dealer, Malloy Chevrolet (2700 Valley Ave, Winchester, VA 22601) where the failure recurred. The vehicle was being diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 600. The VIN was unavailable.

8/23/2023

Driver backed the truck out of a parking spot and the brakes did not engage. The service engine soon light then came on and said it was an anti-lock brake failure. Their have been two guesses so far as to what caused this. A faulty master cylinder or an issue with the engine control module relaying info to the brake control module and/or transmission control module.

6/5/2023

Vehicle fuel fill back flows everything and vehicle's not full splashing gasoline on the vehicle and the ground which could cause an explosion also. The tank will not be full with fuel range on the dash ranging from 440 to 519. 519 is the full range. The vehicle has been back to dealership service department several times (4) with no resolution. The information screen on the dash has gone blank several times requiring it to go back to the dealership. There had been several message on the screen unrelated to the items listed. The accident avoidance system has locked the front brakes up at both 35 mph and 65 mph several times without a vehicle directly in front and without warning. The unexpected braking causes an abrupt stop and unexpected by the driver behind my vehicle potentially causing a rear end collision

9/30/2023

2 incidents. 1. The blind spot indication (driver side) gives false readings sometimes. Will light up at various times in clear weather with no vehicle next to me. Sensors checked and were clean. 2. The vehicle had a dead battery. It was jumped by roadside assistance. When started, the vehicle had a check engine light. I called Onstar (hands free function built in) to diagnose the problem while driving to charge the battery. Onstar told me what it said and indicated I should take it to the dealer. When I attempted to merge onto OK-51 the vehicle suddenly stopped accelerating without warning causing me to nearly miss another vehicle while merging. When I looked down at the IP, a message came up saying vehicle limited to 62 mph. I wasn’t previously warned or told by Onstar that this would happen (I was still talking to Onstar when it happened and the customer service representative sounded surprised). I did not collide with the vehicle but the other vehicle had to take evasive maneuvers to avoid my unintentional slow merge.

10/14/2023

The blind spot warning in the mirrors is on most of the time for no reason, usually when decelerating, when accelerator is touched the blind spot warning will go out. When the blind spot warning is on the windows will work, very dangerous situation. The service door latch system warning will appear once in a while as well. If you look on the many Chevrolet forums, you find hundreds having the same issues.

10/16/2023

UNKNOWN. DRIVING DOWN THE HIWAY THE COMES TO SUDDEN STOP WHEN THE FORWARD COLLISION IS ON WHEN NOBODY IS IN FRONT OF ME. ALMOST GOT REAR ENDED BY A TRANSPORT TRUCK

11/18/2023

within 24 hours or purchasing this brand new truck (5 miles on it) sensor issues began and slowly escalated from a service door latch system error to auto braking engagement for absolutely no reason at 35-40 mph and side mirror warning sensors turning and staying on causing all windows not to move. There have been other issues as well however those are the most alarming as they directly effect the safety of the driver and passengers and the inappropriate auto braking engagement could cause injury or death to the trucks occupants as well as drivers around them. This problem is discussed widely on Chevy Colorado forums as many owners are experiencing with the 2023! The truck has been in the dealership with attempts to repair 4 times, the third attempt took a month and within 2 hours of pickup it started again. 4th attempt, 20 mins after pickup auto collision system was going off as usual. Now I have errors on the dash to service the driver assist system and the side warning mirror lights no longer work. Someone is going to get killed. There are forum conversations where people are driving on the highway going 80 and the brakes engaged for no reason. GM is well aware of all of the issues with my vehicle as I have been in communication as well as the dealership. The dealership told me another person bought a similar truck and had / has the same problem. GM refuses to purchase this truck back even though they know this is unsafe and want me to continue to try to have it fixed. I have a ton of documents to support this but when I click to upload nothing happens to allow files to be attached. I'm more than happy to share them, they include repair orders, conversation with the dealer and GM, screen shots of errors etc. One document includes a text message from the dealer stating there is a bunch (I know it to be 2 pages) of history of lost communication code errors that would have occurred at the manufacturer yet they released it for sale anyway

12/30/2023

2 incidents. 1. The blind spot indication (driver side) gives false readings sometimes. Will light up at various times in clear weather with no vehicle next to me. Sensors checked and were clean. 2. The vehicle had a dead battery. It was jumped by roadside assistance. When started, the vehicle had a check engine light. I called Onstar (hands free function built in) to diagnose the problem while driving to charge the battery. Onstar told me what it said and indicated I should take it to the dealer. When I attempted to merge onto OK-51 the vehicle suddenly stopped accelerating without warning causing me to nearly miss another vehicle while merging. When I looked down at the IP, a message came up saying vehicle limited to 62 mph. I wasn’t previously warned or told by Onstar that this would happen (I was still talking to Onstar when it happened and the customer service representative sounded surprised). I did not collide with the vehicle but the other vehicle had to take evasive maneuvers to avoid my unintentional slow merge.

10/14/2023

My infotainment system as well as my driver display system black out and does not have a fix for it. I have had to drive my truck with no speedometer no safety info or system. I use my truck for work. I have no clue even how much gas is in my truck. Everything is controlled through this system.

11/16/2023

The first day of driving a brand new, 2023 Chevrolet Colorado, my turn signal shifter started to fail. When I move my turn signal left down (left turn position) then back to the neutral position, the left turn signal stays active. The turn signal shifters also binds and gets stuck in the neutral position and will not allow me to move the turn signal shifter upwards (right turn position). To fix this, I have to move the turn signal shifter back to the left turn position to get the shifter unstuck then it will allow me to move the turn signal shifter back upwards to the right turn position. I have been on the highway and unable to use my right turn signal to change lanes which is extremely dangerous. I am worried that it will cause an accident or that I will get a ticket for not using my turn signal. I have a video of the issue occuring, but the video is 25 MB. The issue occurs every time I drive but not 100% of the time when I try to use the right turn signal. When the issue does occur, it's always due to shifting the turn signal shifter into the left turn position and becomes mechanically stuck in the neutral position.

7/16/2023

Battery dies repeatedly after multiple service visits and replacements.

8/23/2023

I've had two problems both dealing with the truck's infotainment system. The first problem was that the software "glitched" and the screen became unusable (see attached pictures). The headlight controls are exclusively accessed through this screen and I had to remove the negative battery cable for 10+ minutes to recover this screen and access my headlight controls. The second problem was an over the air updated pushed to my truck over the weekend of 7/21/2023 to 7/24/2023. The update did not install and caused my truck's battery to drain while not in use. I was forced to jump start the vehicle the morning of 7/24/2023. The truck had 7500 miles at the time of battery failure.

7/24/2023

I turned my vehicle on and noticed the instrument panel screen was completely off. I tried to turn it off and on again and it stayed off. I had to drive home with no instrument panel. after 5 hours I turned on the truck and it finally came on

10/12/2023

The contact owns a 2023 Chevrolet Colorado. The contact stated while driving 35 MPH, the vehicle seemed to operate in 4WD mode; however, the instrument cluster stated that the vehicle was operating in 2WD mode. Additionally, the check engine warning light illuminated. The vehicle was taken to the dealer, where the check engine warning light was cleared. The contact also stated that while at a complete stop, the Auto START/STOP feature turned off the engine; however, upon depressing the accelerator pedal, the vehicle failed to respond, and the engine made abnormal grinding sounds. The vehicle then accelerated to 40 MPH and then slammed on the brakes unintendedly, nearly causing a crash. The contact depressed the accelerator pedal, but the vehicle failed to respond. The contact continually depressed the accelerator pedal, and the vehicle lurched forward and jerked while responding. The contact was able to pull into a parking lot. The vehicle was towed to the second dealer, Malloy Chevrolet (2700 Valley Ave, Winchester, VA 22601) where the failure recurred. The vehicle was being diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 600. The VIN was unavailable.

8/23/2023

The transmission suddenly went out while driving on the freeway. The vehicle suddenly reduced speed while on busy freeway impeding the flow of traffic.

5/13/2024

There is a squeak that comes from the front suspension at low speeds. I have taken it in for repairs twice, the last time it was in the dealership for one month. They replaced the bushings and stated the issue was resolved, however the squeak is still present.

8/5/2024

After completing a right turn with a right turn signal, the vehicle will sometimes signal a left turn for 3 blinks. I believe this is because the turn signal stalk 'bounces' down to the left turn signal area when returning back to normal position from a right turn.​ ​ This is a safety issue because the vehicle is signaling a left turn when no turn is intended. This could cause confusion to other drivers on the road.​

12/7/2024

About 4-6 times while traveling a 170 mile stretch of [XXX] from Castle Rock to Trinidad CO the vehicle will automatically brake from 75 mph to 65-70 mph when using adaptive cruise control. There is nothing in the road ahead of the vehicle. The automatic braking then releases and the speed resumes to 75 mph. This has happened on each trip since the purchasing the vehicle new in October 2023. Most recent incident was [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

4/15/2024

Dash cluster initially went blank while driving and there was no speedometer or console. The vehicle alarm was also reported as going off in the middle of the night without anything around the vehicle. I took it into the dealership and they replaced several parts including the dash and radio components. They also performed a front camera recall repair. A few weeks later after driving around 250 more miles, we were driving in traffic around 50 mph when all of a sudden the vehicle came to a complete stop with no foot on the brake and injured my husbands neck and my wrists from how abrupt the stop was. The vehicle basically shut down and had to be restarted several times to get it to start back up again. Had roadside assistance tow it into the dealership again and they said that it happened during their test drive of the vehicle as well and was beeping and stopping at shadows on the ground. They drove it about 65 miles before it did it again. They returned the vehicle to us, unable to repair the issue and the GM technical engineer told them to just turn off all of the safety features in the console and that I would have to make sure they were turned off before driving the vehicle every time or if it lost power. They turned off the emergency braking controls with this action. Asked me to also adjust the gap to mid for object detection. They replaced the front camera with the recall and it still did not fix the issue. They told me that my truck does not have adaptive cruise control but the devices were acting like I did. I don't know if this is true or it is just another excuse. Note- This is the 2nd Chevy Colorado that i have had in 6 months with same issues as the dealer replaced the first lemon after 2 months.

6/3/2024

Vehicle fuel fill back flows everything and vehicle's not full splashing gasoline on the vehicle and the ground which could cause an explosion also. The tank will not be full with fuel range on the dash ranging from 440 to 519. 519 is the full range. The vehicle has been back to dealership service department several times (4) with no resolution. The information screen on the dash has gone blank several times requiring it to go back to the dealership. There had been several message on the screen unrelated to the items listed. The accident avoidance system has locked the front brakes up at both 35 mph and 65 mph several times without a vehicle directly in front and without warning. The unexpected braking causes an abrupt stop and unexpected by the driver behind my vehicle potentially causing a rear end collision

9/30/2023

Fuel mileage is way lower then it should be I get 13.1 mpg and already had to replace one fuel injector

3/3/2025

I turned my vehicle on and noticed the instrument panel screen was completely off. I tried to turn it off and on again and it stayed off. I had to drive home with no instrument panel. after 5 hours I turned on the truck and it finally came on

10/12/2023

What component or system failed or malfunctioned, and is it available for inspection upon request? To my knowledge, which is limited on vehicle diagnosis, the engine valve body is having an issue finding a gear when starting from a stop. How was your safety or the safety of others put at risk? The vehicle engine will sputter and jolt forward and attempt to go to a higher or lower gear when approaching the stop . Has the problem been reproduced or confirmed by a dealer or independent service center?The problem is reproducible, but the dealership is stating i would need a check engine light to have it serviced or seen. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No visible alerts of fault when issue occurs or thereafter.

8/8/2025

The contact owns a 2023 Chevrolet Colorado. The contact received notification of NHTSA Campaign Number: 24V133000 (Electrical System, Forward Collision Avoidance). The contact stated that the dealer did not provide a diagnostic test, but the dealer updated the software system. The contact stated that the electrical failure persisted after the software updated was performed. The contact linked the failure to the front camera module system that might falsely detect an obstacle causing the automatic emergency braking to engage unintendedly. The manufacturer was made aware of the failure. The failure mileage was unknown. Parts distribution disconnect.

4/22/2024

The contact owns a 2023 Chevrolet Colorado. The contact stated while driving at undisclosed speeds, the Forward Collision Avoidance: Automatic Emergency Braking activated unintendedly. The contact stated that the vehicle made a hard stop, with the Forward Collision Warning light displayed simultaneously. The vehicle was taken to the dealer however, the failure was not duplicated. The dealer decided to reflash the electrical system however, the failure recurred. The vehicle was taken to a different dealer where the contact received notification of NHTSA Campaign Number: 24V133000 (Electrical System, Forward Collision Avoidance). The recall repair was performed; however, the failure recurred. The second dealer was contacted. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 2,800.

5/6/2024

Wipers works 95% of the time. However, they randomly will not work some times and the time varys from 10 minutes to 12+ hours before they start to work again. This issue has been present since I bought the truck in July 23 and I've taken it to the dealer a half a dozen times for this issue but in all cases except once the wipers started to work before the tech could diagnose the problem. The one time they were able to work on it while it was not working they determined the lighting control module had reported failures. They replaced the module but I again experienced another incident where the wipers stopped working for 12 hours - this occured during the weekend when the dealer was not open. Dealer keeps stating they cannot replace parts unless they can prove something is broken so every time I drop it off even with video proof they say they cannot replicate the issue and send me on my way. A TAC case has been opened with GM and am awaiting feedback. The first time this happened I was driving 70+MPH on a highway when a sudden storm hit. I went to turn wipers on and they did not come on. I had to roll down the window and stick my head out to see to exit the highway.

9/13/2024

On [XXX], I discovered that the backup camera on my 2023 Chevy Colorado was malfunctioning. Regardless of whether I was operating the vehicle in reverse or manually activating the backup camera, it remained inoperable. On the same day, I made a reservation with my local Chevrolet dealership in Elko, Nevada, to have the backup camera inspected. I took the truck to the dealership on July 19 for a repair under warranty. However, the technician informed me that the issue could not be resolved and believed it was a harness that had become pinched and required replacement. The dealership ordered the necessary part but was unable to provide an estimated time of arrival (ETA). As of December 1, despite my efforts to resolve the issue with both the dealership and GM’s corporate entity, I have yet to receive an ETA or any parts for repair. According to the National Highway Traffic Safety Administration (NHTSA), backup cameras are mandatory safety equipment for vehicles manufactured in 2018 and newer. I have brought this matter to the attention of GM and the dealership, but it appears to be unaddressed. The design of the truck makes it challenging to see behind, and the inability to perceive potential hazards in the rear poses a safety risk. GM has failed to address this issue, despite the fact that it is a critical safety feature. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

12/1/2024

While driving the blindside indicators will come on when nothing is there. The window switches and door lock button on the driver side door will not work when the blindside indicators are on. Also the light on the door lock button turns on and off randomly when the indicators are on with nothing there. The doorlock button on the front driver side door didn't work when the truck was in park. Haven't noticed if the windows and doorlock button don't work when the indicators are not on. Andriod Auto wouldn't connect wireless and has been till now.

12/9/2023

Roof panel buckled under pressure from car wash blow dryer and also pops under highway speeds while driving

2/2/2024

There is a squeak that comes from the front suspension at low speeds. I have taken it in for repairs twice, the last time it was in the dealership for one month. They replaced the bushings and stated the issue was resolved, however the squeak is still present.

8/5/2024

Signal on to turn right. Turn completed and left signal turned on by itself. Driving on freeway, cruise set 65mph, lane keep assist turns off without warning. Veered into shoulder unexpectedly.

9/25/2024

Side object sensors go off frequently when no vehicles are there on both sides of vehicle. Additionally when passing vehicles the side object sensors only detect vehicles about 40% of the time. The side object sensors will double flash when no vehicles are there and fight me when changing lanes when lane assist is on. I have video of the false alerts and non detection incidents.

11/25/2024

The contact owns a 2023 Chevrolet Colorado. The contact stated that while driving through a carwash, the roof suddenly became concaved. Upon leaving the carwash the roof suddenly made a loud pop and returned to the normal position. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a structural failure with the roof. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 10.

6/3/2025

The contact owns a 2023 Chevrolet Colorado. The contact had taken the vehicle to the dealer for a routine oil change and after the vehicle was serviced, the contact was provided a multi-point vehicle inspection sheet which showed that the brake pads had received a green check mark and that the brake pads were 7-millimeters or greater on both the driver’s and passenger’s side. The next day upon start of the vehicle, the contact stated that a message "New Brake Pads Detected" question was displayed on the instrument panel. The contact selected the "No" option followed by another question to service the brake pads. The contact then stated that a "Service Brake Pad Monitoring System" message appeared on the instrument panel. The vehicle was taken back to the dealer where the dealer was informed of the messages. A mechanic inspected the vehicle and informed the contact that both the brake pads and rotors needed to be replaced. The contact was also informed that the brake pads were 2 millimeters or less, despite the contact receiving information the day prior which stated otherwise. The contact questioned the dealer about the discrepancy and was informed that the computer provided the results for the multi-point vehicle inspection. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 27,000.

6/24/2025