2020 Chevrolet Colorado Owner Complaints
Complaint Summary
The 2020 Chevrolet Colorado has 86 reported complaints.
- Top issues involve power train and unknown or other.
Reliability Score
Reliability Score
Based on 86 complaints
Most Frequent Issues
POWER TRAIN
27 31.4%
UNKNOWN OR OTHER
15 17.4%
ENGINE
14 16.3%
STEERING
8 9.3%
ELECTRICAL SYSTEM
6 7%
Quick Insights
The top category is POWER TRAIN, accounting for 31.4% of all complaints.
Owners have reported issues across 15 distinct vehicle systems.
Note: Complaint data reflects owner reports and may not always indicate a verified defect. Compare with Recalls and TSBs for a complete picture.
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What owners keep reporting on the 2020 Chevrolet Colorado
The 2020 Chevrolet Colorado has 86 owner complaints in this dataset. POWER TRAIN is the most common complaint category, representing about 31% of the reports shown here.
Most common complaint categories
The top complaint groups for the 2020 Chevrolet Colorado are POWER TRAIN (27), UNKNOWN OR OTHER (15), ENGINE (14).
Are these complaints a serious red flag?
Potentially. 35 complaint reports involve higher-attention systems like brakes, steering, engine, powertrain, fuel, suspension, airbags, or electrical components, which is enough to justify a focused inspection.
What should buyers inspect on a used 2020 Chevrolet Colorado?
Start with the top complaint systems, compare them against the recall report, then inspect service records for evidence that those same areas were already repaired or monitored.
Detailed Complaint Log
Showing 15 of 15 systems
POWER TRAIN
27 Reports31% of totalPreviewing the first 2 complaint summaries.
THE VEHICLE IS EXPERIENCING A SHAKE AND/OR SHUDDER DURING LIGHT THROTTLE ACCELERATION BETWEEN 25 AND 80 MPH STEADY STATE DRIVING WHEN TRANSMISSION IS NOT ACTIVELY SHIFTING GEARS. THE CONDITION IS AS IF I WERE DRIVING OVER RUMBLE STRIPS. TSB 18-NA-355 ADDRESSES THIS ISSUE IN 2017 - 2019 CHEVY COLORADO PICKUP TRUCKS WITH THE 8 SPEED TRANSMISSION. THE 2020 MODEL SHOULD BE ADDED AS IT DOES NOT APPEARED TO BE FIXED AT THIS TIME. I PURCHASED THIS VEHICLE BRAND NEW FROM THE FACTORY WITH ONLY 5 MILES ON IT. THE SHUDDER ISSUE HAS BEEN PERSISTENT FROM THE VERY FIRST DAY I DROVE IT.
12/31/2020
FRONT AND REAR AXLE LOCKER FAILED TO ENGAGE
2/19/2021
UNKNOWN OR OTHER
15 Reports17% of totalPreviewing the first 2 complaint summaries.
WHILE BEGINNING TO ACCELERATE AFTER STARTING THE VEHICLE, I NOTICEABLE SOUND THAT IS BEST DESCRIBED AS 'WATER RUSHING' IS HEARD FROM BEHIND THE PASSENGER-SIDE DASH AREA. AFTER CONDUCTING SOME RESEARCH I HAVE NARROWED IT DOWN TO THE ISSUE OF AIR TRAPPED IN THE COOLANT SYSTEM. ISSUE IS ISOLATED TO THE AREA OF THE HEATER CORE. HAVE ALSO SEEN MENTIONS OF SERVICE BULLETINS WHERE, IF THE VEHICLE IS UNDER WARRANTY, IT CAN BE BROUGHT IN AND THE TANK CAN BE DRAINED AND REFILLED PROPERLY.
10/1/2020
WHILE STARTING TO DRIVE THE VEHICLE A GUSHING WATER SOUND IS COMING FROM BEHING THE DASH.
11/27/2020
ENGINE
14 Reports16% of totalPreviewing the first 2 complaint summaries.
ENGINE TEMPERATURE GAUGE RUNS IN RED AFTER 30-40 MINUTES OF DRIVING. AFTER 10-15 MINUTES THE GAUGE WILL GO BACK TO NORMAL THEN WILL GO BACK TO HOT. THIS IS BOTH CITY AND HIGHWAY DRIVING.
2/22/2021
MY NEW CHEVY COLORADO TRUCK (10000 MILES) HAS EXPERIENCED VIBRATION ISSUED BETWEEN 30-60 MPH. TYPICALLY IT HAPPENS WHEN IN CRUISE CONTROL BETWEEN 50-60 MPH AND I TRANSITION FROM GOING DOWNHILL TO UPHILL AND THE ENGINE IS STARTING TO RE-ENGAGE AND ACCELERATE TO MAINTAIN SPEED. IT FEELS LIKE I AM GOING OVER RUMBLE STRIPS AND ITEMS IN MY GLOVE BOX CAN BE HEARD VIBRATING AROUND. APPARENTLY IT IS COMMON ENOUGH THAT ON THE INTERNET IT IS KNOWN AS THE "CHEVY SHAKE". I AM WORRIED ABOUT PREMATURE TRANSMISSION FAILURE. ALSO, IF THE INTERNET IS CORRECT, CHEVY HAS KNOWN ABOUT THE PROBLEM SINCE AT LEAST 2018. ALSO, IF THE INTERNET IS CORRECT, CHEVY HAS KNOWN ABOUT THE PROBLEM SINCE AT LEAST 2018. I HAVE ALWAYS IT WAS THE PAVEMENT CONDITIONS UNTIL I DID SOME RESEARCH ONLINE. I THINK I HAVE REALLY NOTICES IT WITHIN 3 MONTHS OF PURCHASE IN MAY 2020.
4/10/2021
STEERING
8 Reports9% of totalPreviewing the first 2 complaint summaries.
MY 2020 COLORADO HAS A SLOSHING SOUND COMING FROM PASSENGERS FRONT GOING TOWARDS BACK WHEN ACCELERATING. ALSO THE TRUCK HAS BEEN GOING OUT OF ALIGNMENT SINCE THE DAY I GOT IT. DEALER CLAIMS 'REAR THRUST ANGLE NOT ALIGNED FROM FACTORY' EVERY MONTH I HAVE BEEN BACK TO GET IT REALIGNED
12/16/2020
Power Steering suddenly stopped functioning as I was towing a trailer approx 5000 lbs. âService Power Steering Drive With Careâ popped up on dash. No dealership visit as this just happened. Truck is unfit for driving safely.
5/18/2021
ELECTRICAL SYSTEM
6 Reports7% of totalPreviewing the first 2 complaint summaries.
THE RADIO/INFO SCREEN WENT BLACK WHILE IN USE. WOULDN'T COME BACK ON TURNED VEHICLE OFF AND BACK ON AND IT STARTED WORKING. WHILE VEHICLE WAS PARKED AND OFF THE DASH CAUGHT ON FIRE AND DISCHARGED THE PASSENGER SIDE AIR BAG
8/1/2020
FRONT AND REAR AXLE LOCKER FAILED TO ENGAGE
2/19/2021
SERVICE BRAKES
4 Reports5% of totalPreviewing the first 2 complaint summaries.
GUSHING SOUND OF LIQUID WHEN START. RATTLING WHEN ACCELERATING NOISY SUSPENSION SCREEN TURNED BLACK ONCE OR TWICE CLUNKING NOISE WHEN SHIFTING NOISE IN BRAKES
12/5/2020
TL* THE CONTACT RENTED A 2020 CHEVROLET COLORADO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE WARNING "FAILED SEAT BELT" SUDDENLY DISPLAYED AND WHEN PRESSING THE BRAKE PEDAL THE VEHICLE WOULD NOT STOP AND SMOKE WAS PRESENT IN THE CABIN OF THE VEHICLE. AFTER COASTING TO A STOP THE OCCUPANTS EXITED THE VEHICLE AND FLAMES WERE PRESENT COMING FROM THE UNDER THE VEHICLE. A BYSTANDER EXTINGUISHED THE FLAMES AND THE FIRE AND POLICE DEPARTMENTS CAME TO THE SCENE AND FILED REPORTS. THE VEHICLE WAS LATER TOWED AWAY. THE MANUFACTURER WAS CONTACTED REGARDING THE INCIDENT AND THE VEHICLE WAS EXAMINED BUT NO INFORMATION WAS AVAILABLE. THE FAILURE MILEAGE WAS 10,000. *BF*JB
12/9/2020
EXTERIOR LIGHTING
3 Reports3% of totalPreviewing the first 2 complaint summaries.
THE LOW LIGHT OUTPUT WHILE DRIVING IS VERY DIM AND THE VISIBILITY SEEMS TO BE REDUCED. WHILE DRIVING THRU BACK ROADS POORLY ILLUMINATE IT SEEMS THAT THE LIGHT ARE NOT ENOUGH. *TR
6/17/2020
GUSHING SOUND OF LIQUID WHEN START. RATTLING WHEN ACCELERATING NOISY SUSPENSION SCREEN TURNED BLACK ONCE OR TWICE CLUNKING NOISE WHEN SHIFTING NOISE IN BRAKES
12/5/2020
SEAT BELTS
2 Reports2% of totalPreviewing the first 2 complaint summaries.
TL* THE CONTACT RENTED A 2020 CHEVROLET COLORADO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE WARNING "FAILED SEAT BELT" SUDDENLY DISPLAYED AND WHEN PRESSING THE BRAKE PEDAL THE VEHICLE WOULD NOT STOP AND SMOKE WAS PRESENT IN THE CABIN OF THE VEHICLE. AFTER COASTING TO A STOP THE OCCUPANTS EXITED THE VEHICLE AND FLAMES WERE PRESENT COMING FROM THE UNDER THE VEHICLE. A BYSTANDER EXTINGUISHED THE FLAMES AND THE FIRE AND POLICE DEPARTMENTS CAME TO THE SCENE AND FILED REPORTS. THE VEHICLE WAS LATER TOWED AWAY. THE MANUFACTURER WAS CONTACTED REGARDING THE INCIDENT AND THE VEHICLE WAS EXAMINED BUT NO INFORMATION WAS AVAILABLE. THE FAILURE MILEAGE WAS 10,000. *BF*JB
12/9/2020
See attached document for complaint.
10/31/2024
ELECTRONIC STABILITY CONTROL (ESC)
1 Report1% of totalPreviewing the first 1 complaint summaries.
BOUGHT 2020 CHEVY COLORADO WT EXACTLY TWO WEEKS AGO TODAY AND ON MY WAY HOME FOR THE 3 DAY WEEKEND THE TRACTION LIGHT AS WELL AS ESC SERVICE LIGHT CAME ON. I HAVE 227 MILES ON MY VEHICLE!
9/4/2020
SUSPENSION
1 Report1% of totalPreviewing the first 1 complaint summaries.
GUSHING SOUND OF LIQUID WHEN START. RATTLING WHEN ACCELERATING NOISY SUSPENSION SCREEN TURNED BLACK ONCE OR TWICE CLUNKING NOISE WHEN SHIFTING NOISE IN BRAKES
12/5/2020
VISIBILITY/WIPER
1 Report1% of totalPreviewing the first 1 complaint summaries.
It's occurred twice and I recorded it the second time. The infotainment display goes to a green multicolored pixelated screen and doesn't allow me to see what is behind me. If I can't see like I'm supposed to with the reverse camera technology, would this not be a safety concern if a child, or handicapped person -blind, deaf, or both- got behind me somehow?
8/5/2021
FUEL/PROPULSION SYSTEM
1 Report1% of totalPreviewing the first 1 complaint summaries.
The oil cooler lines are rusting and leaking. Seems to be a common issue going back 9 years since they started making these new Colorados from information I found online. Totally unacceptable for a truck to that is 4 years old to be rotting out. One of the lines is a nightmare to replace because of where it is inserted into the motor. Mechanic had to remove the front differential, axle, ac compressor, drive shaft, fuse box, and intake to replace a 60$ oil line
8/8/2024
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
1 Report1% of totalPreviewing the first 1 complaint summaries.
The contact owns a 2020 Chevrolet Colorado. The contact stated that while driving at various speeds and accelerating, the vehicle started shaking abnormally. The vehicle was taken to a local dealer to be diagnosed. The contact was informed that the abnormal shaking was caused by the torque converter. The dealer flushed the transmission; however, the failure has persisted. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 40,000.
12/13/2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
1 Report1% of totalPreviewing the first 1 complaint summaries.
Driving on the highway speed limit 65-70 my truck started decelerating and breaks got hard and could not use break. Had to get home using emergency petal break and drive. My truck is only 2020 model for this type of problem. Want to see if I can get this fixed with the manufacture defect warranty. Took my truck to a Chevy dealer and they are saying it can be a faulty vacuum pump.
3/22/2025
ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR
1 Report1% of totalPreviewing the first 1 complaint summaries.
The contact owns a 2020 Chevrolet Colorado. The contact stated while driving 70 MPH, the check engine warning light illuminated. The contact stated that the vehicle started to lose motive power. The vehicle was taken to Auto Zone and was diagnosed with exhaust camshaft position actuator failure. The vehicle was then taken to a dealer where it was diagnosed with exhaust camshaft position actuator failure. The local dealer was contacted; however, the vehicle was not repaired because the vehicle was not under recall. The manufacturer was made aware of the failure. The failure mileage was approximately 67,000.
3/31/2025
Data and Methodology
Scores are derived from NHTSA recalls and owner complaints, normalized by vehicle segment averages.
What are the most common owner complaints for the 2020 Chevrolet Colorado?
Are complaints about the 2020 Chevrolet Colorado a serious warning sign?
How should buyers use complaint data for the 2020 Chevrolet Colorado?
Are complaints about the 2020 Chevrolet Colorado severe?
Complaint list entries are sourced from owner-submitted NHTSA ODI records.
Chevrolet Colorado: How should complaint data influence buying decisions?
Carfocal links complaint data directly to recall and maintenance routes for the same model year.
- Complaint entries
- 86
- Top-topic view
- 5 grouped topics shown
- Primary source
- NHTSA ODI owner complaint records
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