2021 Chevrolet Bolt EV Owner Complaints

Backup camera on while driving at freeway speeds: While driving on the highway, the infotainment system started having trouble. First my Carplay disconnected and I couldn't reconnect. When trying to fix it, I hit the 'home' button. Then the backup camera displayed on the display covering all other functions (battery info, temperature, etc). I was driving at freeway speeds with the backup camera stuck on. When I was able to stop, putting it in park, briefly turning off the car with the door open did not correct the problem. Only when the car sat (infotainment fully powered off?) did the problem correct. I have not seen the issue on a few drives since then. I have a video of the problem but it's too big (16MB) to upload on this website.

6/17/2021

GM CHEVY has sold me a vehicle that has an explosive lithium LG battery. on 09/07/2021 GM called me and offered me a choice of having the battery replaced in my vehicle at a future unknown date or having the vehicle sold back to GM via the buy back program. GM refused to go into detail about either option and instead wanted me to make a decision without knowing the details on either option. I personally believe that GM does not give a [XXX] about the Bolt or the customer. GM has instructed me to park my vehicle out side my home and I stated "I live in a rural area and if the vehicle were to explode it would reduce the forest area around my home to ash. The vehicle is probably better off in my garage. I will install a fire detector in the garage, since GM doesn't give a [XXX] about the customers or the people that can be hurt. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

9/7/2021

I PURCHASED THE VEHICLE NEW FROM DIAMOND CHEVROLET ON APRIL 17 THE 2021 CHEVY BOLT HAD 3 MILES ON THE ODO I DROVE THE BOLT 3 MORE MILES AND THE VEHICLE LOST POWER AND REDUCED SPEED ON THE FREEWAY ALMOST CAUSING AN ACCIDENT. THE DISPLAY FLASHED A WARNING OF REDUCED POWER AND THE BOLT WOULD NOT ACCELERATE REQUIRING THE VEHICLE TO BE TOWED. AFTER TEN DAYS AT DEALERSHIP PROBLEM WAS A BAD TRANSMISSION OIL COOLER PUMP. I THINK A DEFECTIVE PUMP LASTING ONLY 6 MILES IS A SAFETY CONCERN

5/4/2021

I recently purchased a 2021 Chevrolet Bolt EV (VIN [XXX]) with current mileage about 1800 on odometer. Two days ago my wife was driving on the 91 freeway going at normal highway speed when all of a sudden the car just decelerated ABRUPTLY to 20 mph with an error “propulsion power is reduced”. Two Ford F-150 trucks immediately behind her had to veer quickly around her (but this could’ve easily caused other accidents as well). She had to cross three lanes of traffic to get on to the shoulder while only able to drive at 20 mph. There was still 131 miles of battery charge left so it wasn’t because of low battery. Overall it was an EXTREMELY dangerous situation whenever a car decelerates abruptly without any warning especially while driving on freeway. I don’t know how she escaped unscathed and was not rear-ended, but she is traumatized by the entire incident. I want to report this so that you are aware of the situation since this poses a serious public safety concern that could have fatal ramifications. Yours truly [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

5/27/2021

Groan, Squeak or Rubbing Type Noise When Turning Steering Wheel. Vehicle turning sluggish, is a safety hazard. Sounds like premature failure of steering parts on vehicle at 3500 miles. Others are having the same problem on the Internet forums.

7/2/2021

I am reporting an issue that may affect every Chevy Bolt EV owner and possess a serious safety issue for children. I discovered this issue while being an owner of two 2021 Chevy Bolts. I discovered that if a key is locked in the vehicles back storage area while the vehicle is running no door will open. If children are in car seats and the child lock is enabled the children will be trapped until a window is broken. This could be fatal if the vehicle was set in motion some how, which is not hard. Below I am giving a step by step on how to replicate this issue for the safety of other owners and the general public. 1. Engage Children Locks on door 2. Start Vehicle 3. Lock doors with remote 4. Open trunk 5. Place keys in trunk/hatch closest to the plastic locking wall 6. Close trunk 7. Attempt to open trunk/hatch

7/4/2021

As I started to leave the driveway in a forward driving position, my brand new Chevy bolt with only 2430 miles on it put itself into park. It made a terrible metal grinding noise and jolted us forward. My foot was still on the accelerator because I thought it was going to drive but it stopped then I looked around trying to figure out why. The “e” break was not on and I realized that the car was in park. Nothing was around the drive stick. Nothing touched it and I believe it put it’s self into park when I was driving. This was very scary to us and I did not know what to do so I called the Chevy dealer where I bought the car and they said to bring it into get checked. On my way the accelerator pedal started to wiggle and shake slightly.

6/17/2021

Driver had pulled up and stopped at red light with vehicle in D mode (normal drive). Driver had placed hand on gear shift lever and went to shift into L mode (one pedal driving) by using normally accepted procedure of pulling gear shift lever one click back to engage L mode or switch back to D mode. Hand or finger was apparently resting too far on top of gear shift lever push button and without knowing, vehicle shifted into R (reverse) instead of L mode (one pedal driving). When driver pushed accelerator pedal, vehicle lurched backward. Driver immediately applied braking to stop car and narrowly avoid collision with vehicle behind driver. Driver was able to duplicate this issue a second time.

8/25/2021

Groan, Squeak or Rubbing Type Noise When Turning Steering Wheel. Vehicle turning sluggish, is a safety hazard. Sounds like premature failure of steering parts on vehicle at 3500 miles. Others are having the same problem on the Internet forums.

7/2/2021

At random times even while driving: First and most importantly, speed will read 0 MPH while driving. Second the following errors will appear on the dash: "Steering Assist Reduced Drive with Care" "Pedestrian Friendly Alert System" Also, the following lights in the dash light up: Brake System Warning Light Service Vehicle Soon Light Antilock Brake System (ABS) Warning Light Service Electric Parking Brake Light Traction Control System (TCS)/StabiliTrak Light If this happens while driving I have experienced the following: If turning, the steering wheel will jerk because the vehicle loses power steering. If vehicle is in cruise control, the cruise control will disengage and the Regenerative Braking will quickly slow down the vehicle. I have taken the Vehicle to the GM dealership. They had the vehicle in their shop for a month and could not resolve the issue. The last thing they did to the vehicle was a complete reset. This has not resolved the issue and it is happening more frequently now.

9/17/2021

As I started to leave the driveway in a forward driving position, my brand new Chevy bolt with only 2430 miles on it put itself into park. It made a terrible metal grinding noise and jolted us forward. My foot was still on the accelerator because I thought it was going to drive but it stopped then I looked around trying to figure out why. The “e” break was not on and I realized that the car was in park. Nothing was around the drive stick. Nothing touched it and I believe it put it’s self into park when I was driving. This was very scary to us and I did not know what to do so I called the Chevy dealer where I bought the car and they said to bring it into get checked. On my way the accelerator pedal started to wiggle and shake slightly.

6/17/2021

High voltage battery has been recalled due to fire risk on 8.20.2021. No remedy for repair has been performed and I have had difficulty getting information from GM regarding my vehicle swap due to the recall. The vehicle is becoming more unusable as the weather gets colder due to the charging limitations set in the recall.

9/25/2021

my bolt 2021 had break locking issue within 20 days had to get it to dealer n after 12 days they return the car without fixing this particular issue but fixed some 25 other faults..and after two days again same issue happened and now after more than 2 weeks they asked me to take car back but not giving assurance that same issue reproduced n fixed.. fortunately both times issue happened in parking lot but i am afraid about it that while on freeway if that happens so dont want to take chance i requested dealer for replacement vehicle which is thoroughly inspected but they asked to deal that with GM directly and i opened case with GM but there is little to no communication from them

5/22/2021

As I started to leave the driveway in a forward driving position, my brand new Chevy bolt with only 2430 miles on it put itself into park. It made a terrible metal grinding noise and jolted us forward. My foot was still on the accelerator because I thought it was going to drive but it stopped then I looked around trying to figure out why. The “e” break was not on and I realized that the car was in park. Nothing was around the drive stick. Nothing touched it and I believe it put it’s self into park when I was driving. This was very scary to us and I did not know what to do so I called the Chevy dealer where I bought the car and they said to bring it into get checked. On my way the accelerator pedal started to wiggle and shake slightly.

6/17/2021

Groan, Squeak or Rubbing Type Noise When Turning Steering Wheel. Vehicle turning sluggish, is a safety hazard. Sounds like premature failure of steering parts on vehicle at 3500 miles. Others are having the same problem on the Internet forums.

7/2/2021

The contact owns a 2021 Chevrolet Bolt EV. The contact stated that while driving at an undisclosed speed, she was unable to keep the vehicle centered, and the vehicle was pulling either to the left or the right. After restarting the vehicle, the vehicle seemed to return to normal functionality; however, the failure had since become a persistent failure. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed that a front alignment was required. The vehicle received the front wheel alignment, but the failure reoccurred. The vehicle was taken back to the dealer two additional times, but a cause for the failure was not determined; but the vehicle received a second alignment. The vehicle was taken to an independent mechanic, who diagnosed a failure with the rear axle. The rear axle was replaced, but the failure continued. The manufacturer was notified of the failure and agreed to buy back the vehicle. The failure mileage was 691.

9/15/2023

At random times even while driving: First and most importantly, speed will read 0 MPH while driving. Second the following errors will appear on the dash: "Steering Assist Reduced Drive with Care" "Pedestrian Friendly Alert System" Also, the following lights in the dash light up: Brake System Warning Light Service Vehicle Soon Light Antilock Brake System (ABS) Warning Light Service Electric Parking Brake Light Traction Control System (TCS)/StabiliTrak Light If this happens while driving I have experienced the following: If turning, the steering wheel will jerk because the vehicle loses power steering. If vehicle is in cruise control, the cruise control will disengage and the Regenerative Braking will quickly slow down the vehicle. I have taken the Vehicle to the GM dealership. They had the vehicle in their shop for a month and could not resolve the issue. The last thing they did to the vehicle was a complete reset. This has not resolved the issue and it is happening more frequently now.

9/17/2021

Video available and was given to USAA insurance company. This 2021 GM Chevrolet Bolt EV Premier trim vehicle experienced a sudden uncommanded extreme acceleration when I selected "D" (drive) mode on the transmission selector after using "R" (reverse) to back out of a parking lot parking space. The vehicle, despite my stomping and holding the brake pedal down and repeatedly selecting a different mode on the transmission selector, could not be stopped and still wanted to accelerate. The vehicle traveled an estimated 250 feet through a parking lot, crossing a street, hitting the curbs at high speed and through a field. The vehicle stopped against some concrete debris in the field pushing in the bumper slightly but with no airbag deployment. The mishap incident was video recorded and thankfully, there were no passengers or public / private property damages / injuries.

4/20/2025

The contact owns a 2021 Chevrolet Bolt EV. The contact stated while driving 55 MPH, the vehicle inadvertently stalled. The warning message " Emergency Power Failure, Seek Service Immediately" appeared on the instrument panel. The contact was able to veer to the side of the road. The contact stated he was unable to restart the vehicle and had the vehicle towed to the dealer. The dealer diagnosed that the battery disconnect lever had failed. The contact stated the vehicle was repaired. The manufacturer has notified the failure and offered the contact a vehicle buyback. The approximate failure mileage was 2,700.

10/21/2021

2021 CHEVROLET BOLT EV. CONSUMER WRITES IN REGARD TO BATTERY RECALL.

2/7/2023

The blind spot warning system fails to work adequately. It triggers both false negative and false positives on both sides of the vehicle. It is available for inspection upon request. Even when there are no cars within a quarter mile of me, the lights may come on, alerting me to a non-existent car in my blind spot. If the light turns on properly, it doesn't always turn off when the car leaves my blind spot, just staying on indefinitely. It fails to detect approximately 50% of cars accurately when they enter or leave my blind spot. This defect puts others at risk, increasing the possibility of a side collision when the blind spot warning system fails to adequately inform the driver of an accurate blind spot status. The vehicle was taken to a dealership with an appointment, they refused to inspect or diagnose the problem, stating that myself, the driver, should read the manual and tinker with the vehicle settings. I informed them that I had already read the manual, it stated it may take some time to calibrate and it didn't mention any user accessible settings menu, but I had over 100 miles on the new vehicle at this point and was unable to locate any user settings. The dealership still refused to inspect the vehicle. The vehicle has only been inspected by myself. Besides the false negatives and false positives of the blind spot warning system, no other error messages have occurred. This issue propped up the day I was driving the new vehicle home from the dealership after purchasing. I have attempted to personally improve the performance of the blind spot warning system using documentation found online regarding previous models of my vehicle having similar issues, I have had moderate success with using metal tape akin to duct tape on the rear of the radar sensor that powers the blind spot warning system.

7/23/2021

on 7/2/21 I hit a curb at two miles per hour which caused a gash in the passenger front tire sidewall. I purchased the 21 Chevrolet Bolt and these Michelins are Bolt specfic, Michelin A/S selfseal because I work in construction and had a lot of flat repairs so selfseal was a primary driver for the lease. The tires have the sealant already inside which makes the tires heavy and cumbersome in handling. The sidewalls feel like they are buckling because the weight is in the tread and around it. These low rolling resistance tires have bad traction especially in wet conditions. I had to leave my car in an unsafe location and it took GM Roadside Assistance four days to get the car to the dealer. The bolt has no spare or sealant kit. I complained to GM and they offered me goodwill GM points which they later reneged on.

1/8/2022

While involved in a side impact collision, and significant force, airbags failed to deploy.

1/13/2022

The contact owns a 2021 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electrical System) and 22V930000 (Structure, Seat Belts) however, the parts to do the recall repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

1/27/2023

The contact owns a 2021 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electrical System) and 22V930000 (Structure, Seat Belts) however, the parts to do the recall repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

1/27/2023