2020 Chevrolet Bolt EV Owner Complaints

TL* THE CONTACT OWNS A 2020 CHEVROLET BOLT EV. THE CONTACT STATED THE VEHICLE WAS IN "L" MODE BEFORE THE VEHICLE LUNGED FORWARD INTO THE WALL. THE VEHICLE WAS TAKEN TO A DEALER (HERITAGE CHEVROLET OWING MILLS: 11234 REISTERSTOWN RD, OWINGS MILLS, MD 21117) BUT IT WAS UNKNOWN IF THE VEHICLE WAS DIAGNOSED OR REPAIRED. NO FURTHER INFORMATION WAS AVAILABLE. THE FAILURE MILEAGE WAS 500.

1/31/2020

The contact owns a 2020 Chevrolet Bolt. The contact stated that while the vehicle was plugged into the charge box however not being fully charged. The contact stated that prior to the failure occurring the vehicle was already charged fully, without warning a couple of hours later, the vehicle exploded in the driveway of the contact's residence. The contact looked out the window and noticed smoke appear under the vehicle. The contact ran outside and within a minute the vehicle was engulfed in flames. Flames were seen underneath the vehicle and around the rear wheel well. The police were contacted attempted to extinguish the flames however failed. The fire department was contacted and came out to extinguish the flames. The vehicle did damage the driveway. The vehicle was not repaired or diagnosed. The vehicle was still awaiting insurance adjustor results and the vehicle was towed by the insurance company. No dealer was contacted. The manufacturer was notified of the failure and has started an investigation. Based on the vehicle information NHTSA Campaign Number: 20V701000,21V560000 (Electrical system) was a possible solution to the failure however the VIN was not included in the open investigation with NHTSA. The failure mileage was approximate 5,000. Consumer stated manufacture is no longer communicating with the consumer. As of 08/25/2020 insurance company deemed the vehicle a total loss. (RECALL RELATED INCIDENT) TS

8/20/2021

ACCELERATOR PEDAL GETS STUCK ON FLOOR MAT AND REQUIRES PULLING IT UP WITH YOUR TOES TO STOP ACCELERATION. I HAVE A 10 SECOND VIDEO I CAN SHARE DOCUMENTING THIS. I CONTACTED CHEVY CUSTOMER ASSISTANCE TODAY AND THEY SAID THEY WOULD REFER THE CASE[XXX] -- TO THE "APPROPRIATE DEPARTMENT". I AM WORRIED IT WILL BE LOST IN THE BUREAUCRACY, SO I AM CONTACTING YOU ALSO. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

2/11/2021

A life threatening situation in which upon swift acceleration attempt the accelerator pedal was stuck in the down position, the safety of myself, my family who were passengers as well as other surrounding vehicles on the highway was put in immediate danger as vehicle proceeded to accelerate well beyond legal limit. Using the brakes only slightly decelerated the vehicle while vehicle dash displayed maximum power kept being sent to the drive unit. That same day I was unable to replicate the problem as it seems to happen only once per drive cycle. Same issue has occurred on 2 separate occasions during 2 separate drive cycles.

7/13/2021

ANDROID AUTO SKIP AND PAUSE ON STEERING WHEEL STOPPED WORKING UNLESS INFOTAINMENT RESET DAILY OR RE-ENTER CAR. WAS AN ABNORMAL TICKING NOISE COMING FROM THE VEHICLE. THE NOISE SOUNDED AS IF IT WERE COMING FROM THE AREA OF THE CONSOLE/ GEAR SHIFT

2/26/2021

2020 CEHVROLET BOLT. CONSUMER WRITES REGARDING AN ISSUE WITH REAR HEADREST. THE CONSUMER STATED THE VEHICLE SEEMED TO LACK A HEADREST. THE VEHICLE HAS 3 SEATBELTS THEREFORE SHOULD BE EQUIPPED WITH 3 HEADRESTS.

6/25/2021

Steering After turning, the steering wheel will not return to center on its own. You have to manually return the steering wheel to the center. This can cause you to steer off the road and hit pedestrians. The steering also will not align even after new tire and an alignment. The car will not drive straight. This can also cause accidents and driver fatigue. There are no warning lights.

1/31/2023

The steering system seems to be binding up. The wheel will not return to center after taking a corner. I have to apply force to steer the car back to straight ahead.

9/9/2023

GM has stated in their NHTSA recall notice that my vehicle has the potential to burn down my home and has not provided any sort of fix or even a timeline to fix the problem. The recall states not to charge the vehicle in a garage. My home charger is located in the back of my garage and I do not have the ability to charge the vehicle outdoors without spending thousands to redo my home charging system. My garage is under my two story house, meaning a vehicle fire has the potential to destroy my entire home and kill everyone inside. Again, GM has made no offer to provide replacement vehicles or financial compensation for the home infrastructure changes that must be made to keep safely using the vehicle until a formal fix is announced, and any such repair would require being without the vehicle for weeks at a minimum. In summary, in order to abide by the stated interim recall instructions, my vehicle would be rendered useless as I would have no means of charging the vehicle. It is my hope that the NHTSA holds GM to account for their failures regarding this recall.

8/29/2021

National recall for potential battery fire that GM has known about for a while in their older Chevy Bolt electric cars and now the problem has spread to their newer models. GM has placed restrictions on these cars for charging the battery and driving the car that it makes the vehicle unsafe to drive or even park near other vehicles or structures do to the potential of fire that could result in severe property damage, severe injury or even death.

9/20/2021

Currently, my 2020 bolt has been recalled due to fire hazards. I contacted the local GM dealership North Park Chevrolet (Castroville TX) and was informed that there is no clarity on the exact part that needed to be replaced in order to make my vehicle safe. I later contacted GM [SR:9-6936321672], in order in inquiring when parts will be parts will be made available for replacement still TBD and no part numbers were provided. I informed GM that even when charging to the recommended 90% that my car gets very hot and makes a loud noise while plugged into the charger, but I was informed that there they are currently still working on a solution. It is unacceptable for an auto manufacturer to sell a vehicle this is a fire hazard is at a higher risk due to the warning signs that GM has ignored.

9/9/2021

I received a recall notification regaring our 2020 Chevy Bolt which was purchased only six months ago. Not only is Chevy not providing any indcation as to when our car will have its battery replaced (the dealer suggests it could have six months or longer), their proposed interim fixes are completely unacceptable and unworkable. If we cannot charge the car more than 90% and if we cannot go below 70 miles, the effective range has been reduced by roughtly 50% or about 100 miles which frustrates the entire reason we purchased this car (we commute approximatel 120 miles round trip each day). They are not offering to provide a rental or substitute car nor are they offering to take the car back and I'm now stuck with a poorly made hunk of metal and lithium with no idea when we will be able to use the car again.

9/21/2021

TL* THE CONTACT OWNS A 2020 CHEVROLET BOLT EV. THE CONTACT STATED THE VEHICLE WAS IN "L" MODE BEFORE THE VEHICLE LUNGED FORWARD INTO THE WALL. THE VEHICLE WAS TAKEN TO A DEALER (HERITAGE CHEVROLET OWING MILLS: 11234 REISTERSTOWN RD, OWINGS MILLS, MD 21117) BUT IT WAS UNKNOWN IF THE VEHICLE WAS DIAGNOSED OR REPAIRED. NO FURTHER INFORMATION WAS AVAILABLE. THE FAILURE MILEAGE WAS 500.

1/31/2020

TL* THE CONTACT OWNS A 2020 CHEVROLET BOLT EV. THE CONTACT WAS PULLING INTO A PARKING SPACE, SHE TOOK HER FOOT OFF THE ACCELERATOR PEDAL HOWEVER, THE VEHICLE INADVERTENTLY ACCELERATED FORWARD INTO THE RETAINING WALL. THE VEHICLE WAS TOWED TO CAPITAL CHEVROLET (9820 CAPITAL BLVD, WAKE FOREST, NC 27587) HOWEVER, THE CONTACT WAS UNAWARE OF THE FAILURE DIAGNOSIS, OR WHAT NEEDED TO BE REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 3,000. *DT

3/30/2021

I hit a deer on a back road coming home from work, on impact I heard a loud explosion and smelt burning electronics and the smell of an air bag, the seat belt locked. Then after the initial impact the car then stopped and the emergency alarm went of and many messages were on the screen. Fast forward after everything, I call onstar to make ask a question they answered with I see your air bags deployed are you okay, I responded yes because "they didn't come out" the air bag switch did explosion but the air bag did not deploy.

10/3/2021

I was slowly pulling into a parking lot with my Bolt EV 2020, the car accelerated uncontrollably and in a split second had collided into the wall in front of me. A section of the wall had broken and the car was wedged in the broken section of wall. This is how it came to a stop. The acceleration was so sudden and uncontrollable that even slamming my feet against the brakes did not help slow down and avert the accident. It is notable that the air bags did not engage during this accident. This wall adjoined an apartment complex and a commercial property. It was fortunate that nobody was affected expect for damage to property. But the collision could have easily caused damage to lives had there been people on the apartment complex side of property. I also had a minor less 10 years old in my car who could have been potentially affected. On reading online, I came to notice two recalls on the vehicle. One of them about the floor mats and possible acceleration as the one described by me seems related. I was not notified by Chevrolet about this recall. I could have removed the floor mats had I known about the additional issue. The only notifications I got were for the battery, for which we have followed the safety pre-cautions prescribed. This incident happened less than 14 hours at the time of writing. A police event has been filled (EVENT 21-34-0195) with the Sunnyvale department of public safety. The insurance representatives are yet to inspect the vehicle. There were no warning messages, lamps or other symptoms prior to the failure.

11/11/2021

The contact owns a 2020 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electrical System) and 22V930000 (Structure, Seat Belts) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

2/10/2023

The contact owns a 2020 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electrical System) and 22V930000 (Structure, Seat Belts) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact stated that the vehicle had reduced mileage for the battery charge down to approximately 80%. The approximate failure mileage was 20,000. VIN tool confirms parts not available.

2/17/2023

The contact owns a 2020 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electrical System) and 22V930000 (Structure, Seat Belts) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

2/10/2023

The contact owns a 2020 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electrical System) and 22V930000 (Structure, Seat Belts) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact stated that the vehicle had reduced mileage for the battery charge down to approximately 80%. The approximate failure mileage was 20,000. VIN tool confirms parts not available.

2/17/2023

ANDROID AUTO SKIP AND PAUSE ON STEERING WHEEL STOPPED WORKING UNLESS INFOTAINMENT RESET DAILY OR RE-ENTER CAR. WAS AN ABNORMAL TICKING NOISE COMING FROM THE VEHICLE. THE NOISE SOUNDED AS IF IT WERE COMING FROM THE AREA OF THE CONSOLE/ GEAR SHIFT

2/26/2021

THE 2020 CHEVROLET BOLT EV PREMIER HAS EXCELLENT CRUISE CONTROL, HOLDING SPEED TO WITHIN 1 MPH OF SET SPEED THROUGH AUTOMATIC ACCELERATION GOING UPHILL AND AUTOMATIC REGENERATIVE BRAKING GOING DOWN HILL. THE CAR HAS COLLISION DETECTION AND CAN REPORT TIME TO IMPACT TO THE TENTH OF A SECOND. WHAT IT CAN'T DO IS APPLY REGENERATIVE BRAKING WHEN A DETECTED CRASH MAY BE IMMINENT. IT JUST FLASHES A WARNING LIGHT AND SOUNDS AN ALARM BEEP, BUT DOESN'T TRY TO PREVENT A CRASH, ALLOWING A DRIVER WITH SLOWED REFLEXES TO PLOW INTO THE VEHICLE AHEAD.

3/12/2021

ANDROID AUTO SKIP AND PAUSE ON STEERING WHEEL STOPPED WORKING UNLESS INFOTAINMENT RESET DAILY OR RE-ENTER CAR. WAS AN ABNORMAL TICKING NOISE COMING FROM THE VEHICLE. THE NOISE SOUNDED AS IF IT WERE COMING FROM THE AREA OF THE CONSOLE/ GEAR SHIFT

2/26/2021

LANE KEEPING ASSIST (LKA) AND LANE DEPARTURE WARNING (LDW) ARE IMPORTANT SAFETY FEATURES, PARTICULARLY FOR OLDER DRIVERS. THESE FEATURES, TOUTED IN CHEVROLET'S ONLINE AND PRINT ADVERTISING, ARE POORLY, AND POTENTIALLY FATALLY, IMPLEMENTED IN THE 2020 CHEVROLET BOLT EV PREMIER. THE 2020 BOLT EV OWNER'S MANUAL DESCRIBES THESE FEATURES BEGINNING ON PAGE 213. WHEN TURNED ON, LKA IS UNDETECTABLE AND NO STEERING CORRECTION CAN BE FELT IN THE STEERING WHEEL. WHILE LDW MAY ILLUMINATE A SMALL AMBER WARNING SIGNAL ON THE GRAPHICALLY COMPLICATED DRIVER'S DISPLAY, THE MANUAL STATES, 'ADDITIONALLY, THERE MAY BE THREE BEEPS, OR THE DRIVER SEAT MAY PULSE THREE TIMES, ON THE RIGHT OR LEFT, DEPENDING ON THE LANE DEPARTURE DIRECTION.' ON PAGE 215. A SAFE DRIVER DOES NOT WATCH THE COMPLICATED DISPLAY TO DETECT A SMALL SYMBOL TURNING AMBER FROM GREEN. THE LACK OF AUDITORY OR VIBRATION WARNING RENDERED THIS SAFETY FEATURE USELESS. THESE CONDITIONS WERE OBSERVED IN CLEAR DAYLIGHT ON MULTI LANE HIGHWAYS AS WELL AS IN LESS HOSPITABLE CONDITIONS. AS IMPLEMENTED IN THE 2020 CHEVROLET BOLT EV PREMIER, LKA AND LDW DO NOT EXIST, THOUGH BEING USED AS A SELLING FEATURE.

3/12/2021

LANE KEEPING ASSIST (LKA) AND LANE DEPARTURE WARNING (LDW) ARE IMPORTANT SAFETY FEATURES, PARTICULARLY FOR OLDER DRIVERS. THESE FEATURES, TOUTED IN CHEVROLET'S ONLINE AND PRINT ADVERTISING, ARE POORLY, AND POTENTIALLY FATALLY, IMPLEMENTED IN THE 2020 CHEVROLET BOLT EV PREMIER. THE 2020 BOLT EV OWNER'S MANUAL DESCRIBES THESE FEATURES BEGINNING ON PAGE 213. WHEN TURNED ON, LKA IS UNDETECTABLE AND NO STEERING CORRECTION CAN BE FELT IN THE STEERING WHEEL. WHILE LDW MAY ILLUMINATE A SMALL AMBER WARNING SIGNAL ON THE GRAPHICALLY COMPLICATED DRIVER'S DISPLAY, THE MANUAL STATES, 'ADDITIONALLY, THERE MAY BE THREE BEEPS, OR THE DRIVER SEAT MAY PULSE THREE TIMES, ON THE RIGHT OR LEFT, DEPENDING ON THE LANE DEPARTURE DIRECTION.' ON PAGE 215. A SAFE DRIVER DOES NOT WATCH THE COMPLICATED DISPLAY TO DETECT A SMALL SYMBOL TURNING AMBER FROM GREEN. THE LACK OF AUDITORY OR VIBRATION WARNING RENDERED THIS SAFETY FEATURE USELESS. THESE CONDITIONS WERE OBSERVED IN CLEAR DAYLIGHT ON MULTI LANE HIGHWAYS AS WELL AS IN LESS HOSPITABLE CONDITIONS. AS IMPLEMENTED IN THE 2020 CHEVROLET BOLT EV PREMIER, LKA AND LDW DO NOT EXIST, THOUGH BEING USED AS A SELLING FEATURE.

3/12/2021

LANE DEPARTURE WARNING SYSTEM DOES NOT AUDIBLE ALERT OR SEAT VIBRATION AS STATED ON PAGE 212 OF THE OWNERS MANUAL OR AS DESCRIBED ON THE CHEVY WEBSITE. THE LIGHTS ON THE DASH DO WORK AS DESCRIBED IN THE MANUAL. HTTPS://MY.CHEVROLET.COM/HOW-TO-SUPPORT/DRIVING-PERFORMANCE/DRIVING/LANE-KEEP-ASSIST-DEPARTURE-WARNING

4/5/2021

I have had people following me, and almost hit me when stopped at a stop sign, or waiting to turn left, because the brake lights go off while the car is still being held to some degree by electric motor braking. When driving the car in L mode, one pedal driving, the brake lights come on when decelerating, but when stopped they turn off. The issue is, there is some electrical braking applied when stopped at a stop sign or light, even with no foot on the brake pedal. The car will hold on a slight grade when in L, with no foot on the brake pedal. As far as I understand the law, if there is service braking being applied, the brake lights must be on. I also believe that the electric motor holding back is considered to be service brakes on an EV. I've heard GM corrected this issue on the 2022 models, and I think it should be corrected in the earlier models. Another issue is tall vehicles following close behind me don't see the turn signals because they are in the bumper, mounted very low. I've had people blow the horn at me several times for turning, when they did not see my turn signals. They are working properly, just too low for some vehicles to see when they are close behind. The turn signals are separate and are much lower than the brake lights.

6/29/2021

The contact owns a 2020 Chevrolet Bolt. The contact stated that while driving approximately 50-60 mph and 30 feet from another vehicle, the brake pedal was applied but traveled to the floorboard. The vehicle failed to stop and crashed into the rear of a Toyota Prius. There were no warning indicator lights illuminated. The vehicle was able to be driven from the scene. There were no reported injuries, fire, or police reports filed. The air bags did not deploy. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 10,000.

1/31/2022

I have had people following me, and almost hit me when stopped at a stop sign, or waiting to turn left, because the brake lights go off while the car is still being held to some degree by electric motor braking. When driving the car in L mode, one pedal driving, the brake lights come on when decelerating, but when stopped they turn off. The issue is, there is some electrical braking applied when stopped at a stop sign or light, even with no foot on the brake pedal. The car will hold on a slight grade when in L, with no foot on the brake pedal. As far as I understand the law, if there is service braking being applied, the brake lights must be on. I also believe that the electric motor holding back is considered to be service brakes on an EV. I've heard GM corrected this issue on the 2022 models, and I think it should be corrected in the earlier models. Another issue is tall vehicles following close behind me don't see the turn signals because they are in the bumper, mounted very low. I've had people blow the horn at me several times for turning, when they did not see my turn signals. They are working properly, just too low for some vehicles to see when they are close behind. The turn signals are separate and are much lower than the brake lights.

6/29/2021

In all models before 2022, the brake lights shut off while at a stop in one-pedal driving mode. This is a major safety concern that can be fixed entirely in software.

5/3/2024

2020 CHEVROLET BOLT. CONSUMER WRITES IN REGARDS TO SAFETY RECALL RELATED TO BATTERY FIRES.

11/5/2021

2020 CHEVROLET BOLT EV. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL 21V-560. THE CONSUMER STATED VERY DISAPPOINTED WITH THE DEALER ON RECALLS NOT BEING HANDLED IN A TIMELY MANNER, FOUR BATTERIES ARE ORDERED AT A TIME

1/23/2023

Putting car into reverse, rear camera starts to glitch sporadically. Very dangerous when this happens in a busy parking lot. This car also features a 360 overhead view and this also glitches at the same time as reverse camera mode.

6/25/2024

The reverse camera (and all cameras) is no longer working. This is a required safety feature and thousands of Bolt owners have reported this on Chevy forums and Reddit groups.

9/20/2024

2020 CHEVROLET BOLT. CONSUMER WRITES IN REGARDS TO SAFETY RECALL RELATED TO BATTERY FIRES.

11/5/2021

CONSTITUENT WRITES REQUESTING INFORMATION AND ASSISTANCE DUE TO THE RECALL FROM CHEVY REGARDING BOLT BATTERY FIRES ON THEIR 2020 CHEVROLET BOLT.

1/3/2022

On Monday,[XXX], I got in my car to go to work and the car messages on my dash stated "Propulsion Power is Reduced", "Service Vehicle Soon". I was able to drive to work but noticed the defrost/heater was not working. I called the local Chevrolet Dealer and scheduled an appt for Friday at 8:30am. This car had already had a recall performed earlier in 2023 that limited my car charging to 80% but never converted to allow full charging after 6200 miles. I drove home with no /defroster/heater and plugged in the car charger monday night. On tuesday morning ([XXX]), the car had not charged at all overnight. It was suppose to charge to 80% (approx 170 miles). When I drove home that evening, a torrential rainfall occurred. My windshield fogged up but since the defrost/heater wasn't working, I had to constantly wipe the windshield with a rag. I thankfully made it home after 6pm and now noticed the car charging was limited to 30%. This is why the car didn't charge on Monday night. The dealership was closed, so I called first thing Wednesday morning to tell the dealership that I needed to drop the car off today ([XXX]) because it was unsafe to drive and I might have to tow the car in because of the very limited charging allowed. They rescheduled the service appt for Thursday ([XXX]) at 8:30am. On Thursday, the repairs took 18 minutes to complete. I received a call from Jordan Ames at at the Rick Hendrick Chevrolet Dealership Thursday telling me the car was ready to be picked up.. He told me the car had a recall issues on 11/02/23 that needed to be performed. I told him I was never informed about "another" recall. He gave me the GM EV Concierge phone number to call. The invoice from him stated "Recall - N232421260 False DTC Causing Unnecessary Battery Pack Replacements 2023-11-02 9106882-0.4 hpcm2 reprogram WCC: CDYN198122734" . I called the GM EV Concierge at 1-833-382-4389 on Friday. I'm running out of characters. Bottom line- I think GM is lying to me. I need help!!!

1/14/2024

The backup/360 camera intermittently but frequently fails to turn on, showing a black screen instead with a crossed out camera icon. This makes it very difficult to back up safely and puts bystanders at risk. This problem has not yet been evaluated by a dealer, but there are numerous other reports of the issue online. There have been no other warning lights or issues.

7/21/2025

The reverse camera (and all cameras) is no longer working. This is a required safety feature and thousands of Bolt owners have reported this on Chevy forums and Reddit groups.

9/20/2024

HD surround camera system is faulty. Upon placing vehicle in drive mode, front view image disappears and is replaced by a pink colored screen. This fault occurs intermittently, and is an important safety issue.

10/21/2024

TTIRS DONT SELF SEAL I IMMEDIATELY ADVISED THAT THIS WAS DUE TO A DEFECT IN WORKMANSHIP OF THE SELF SEAL TIRES. I QUOTED THE FOLLOWING PARAGRAPH ON SELF SEALING TIRES FROM THE MICHELIN OE WARRANTY MANUAL. MICHELIN TIRES WITH THE SELF-SEAL LOGO ARE COVERED UNDER THIS WARRANTY. THESE TIRES ARE DESIGNED TO SEAL IN THE EVENT OF A PUNCTURE, AND HAVE SPECIFIC INSTRUCTIONS FOR REPAIR BY TIRE PROFESSIONALS AT MICHELIN AUTHORIZED DEALERS. THERE ARE TWO AREAS WHERE WE HAVE A PROBLEM. 1) IF THE TIRE FAILS TO SEAL ITSELF THEN IT IS NOT OPERATING AS DESIGNED AND THEREFORE HAS A DEFECT IN WORKMANSHIP. 2) THE WARRANTY SPECIFICALLY SAYS THEY CAN BE "REPAIRED" BY A MICHELIN AUTHORIZED DEALER. I CONTACTED 3 MICHELIN DEALERS AND ALL OF THEM SAID THEY DO NOT REPAIR SELF SEAL TIRES. THE FOURTH MICHELIN DEALER WAS COSTCO AND THEY TOLD ME THEY COULD REPAIR IT IN ERROR. THEY HAD NEVER SEEN A SELF SEAL TIRE BEFORE, NEVER RECEIVED ANY TRAINING FROM MICHELIN ON THE REPAIR OF SAID TIRES, AND WHEN PRESENTED WITH THE PRODUCT BULLETIN ON HOW TO REPAIR THE TIRES STILL REFUSED TO REPAIR IT. AFTER A LOT OF HAGGLING I WAS ABLE TO GET MICHELIN TO AGREE TO PAY 50% . I AM STILL WAITING ON THE EXACT AMOUNT OF THE REIMBURSEMENT AND SO THIS HAS NOT BEEN COMPLETELY RESOLVED AS YET. MY TOTAL OUT OF POCKET FOR 4 NEW NON SELF SEAL TIRES IS $870.01. I COULD HAVE SAVED ABOUT $40 BY NOT GETTING THE LIFETIME ROTATION/BALANCE/FLAT REPAIR. HTTPS://WWW.CHEVYBOLT.ORG/THREADS/TIRE-PUNCTURE-BAD-LUCK.35976/PAGE-2#POST-554598 MULTIPLE COMPLAINTS OF SELF SEAL NOT WORKING DEALERS REFUSE TO FIX.

8/21/2020

THE 2020 CHEVROLET BOLT EV PREMIER HAS EXCELLENT CRUISE CONTROL, HOLDING SPEED TO WITHIN 1 MPH OF SET SPEED THROUGH AUTOMATIC ACCELERATION GOING UPHILL AND AUTOMATIC REGENERATIVE BRAKING GOING DOWN HILL. THE CAR HAS COLLISION DETECTION AND CAN REPORT TIME TO IMPACT TO THE TENTH OF A SECOND. WHAT IT CAN'T DO IS APPLY REGENERATIVE BRAKING WHEN A DETECTED CRASH MAY BE IMMINENT. IT JUST FLASHES A WARNING LIGHT AND SOUNDS AN ALARM BEEP, BUT DOESN'T TRY TO PREVENT A CRASH, ALLOWING A DRIVER WITH SLOWED REFLEXES TO PLOW INTO THE VEHICLE AHEAD.

3/12/2021

I hit a deer on a back road coming home from work, on impact I heard a loud explosion and smelt burning electronics and the smell of an air bag, the seat belt locked. Then after the initial impact the car then stopped and the emergency alarm went of and many messages were on the screen. Fast forward after everything, I call onstar to make ask a question they answered with I see your air bags deployed are you okay, I responded yes because "they didn't come out" the air bag switch did explosion but the air bag did not deploy.

10/3/2021

The contact owns a 2020 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the high-beam headlights activated independently while driving. Additionally, the contact stated that the front driver's side seat heater would engage independently while driving. There was no warning light illuminated. The contact stated that the failure was intermittent. The contact veered to the side of the road, turned off, and restarted the vehicle in order to disengage the high-beam headlights and seat heater because the vehicle failed to respond while attempting to disengage the features manually. The vehicle was taken to the dealer who informed the contact that they could not duplicate the failure. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 35,000. VIN tool confirms parts not available.

7/7/2022

None of my local dealers will service recalls on this vehicle. They either tell me that they only perform work on vehicles purchased at that dealership or they continually reschedule my appointment.

10/26/2023

The contact owns a 2020 Chevrolet Bolt EV. The contact stated while at a complete stop with the L(Low) mode activated, the brake lights failed to illuminate. The failure caused a crash for other vehicles that were coming from behind; however, the contact's vehicle was not impacted by the crash. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 2,400.

11/3/2023

multiple observations of water egress that collects in the rear hatch error, water puddle shorts out audio amplifier and ALL SOUNDS are disabled. No warnings, no pedestrian warning, no turnsignal click, no audible notifications at all . This is noted on many vehicles and GM has been uncertain as to water access point at this time, meanwhile the customer pays for the repair.

1/8/2024

I narrowly escaped a home and vehicle fire when my vehicle charging port received extensive damage from a Mustart SAE J1772 Level 2 EVSE Portable Electric Vehicle Charger. The charging plug overheated and experienced meltdown. The Mustart unit became so hot that my vehicle charging port charred and fused to the Mustart charging plug. The charging head became very brittle, cracked exposing seals, and leaked oil down the vehicle charging port. Even though the charging head is now melted and broken, the charger does not register a fault, and still shows a green light if plugged into the wall. My first warning of a problem was the smell of burning plastic, oil leaking and what looked like smoke coming from the charging head. I immediately unplugged the charger from the wall, but could not remove the charging head from the vehicle charging port because it was fused to the car. I tried to shift the vehicle out of Park and into neutral to move the vehicle away from my home, but the vehicle would not shift with the plug still attached. Even though unplugged from the wall, the Bolt kept beeping, indicating an issue with the charger/port. Fearing a physical short in the charging circuitry of the vehicle, the burning smell and potential for fire, I forcefully removed the charger from the vehicle by pulling on the charging handle with full human stregnth until separated. The plastic parts of both the charger and charging port were burnt and broken. My Chevy Bolt was repaired by a licensed technician at the dealer, who blamed me for the charging fault and damages. GM alleged the damage I caused to the charging unit during removal was pre-existing, causing a loose connection and short circuit. GM refused to repair the damaged charging port under warranty, claiming user error and abuse. I sent a request for refund and reimbursement of damages to Mustart on 8/05/2024 and will update this complaint after their official response.

8/5/2024

See attached document for complaint

8/19/2024

The contact owns a 2020 Chevrolet Bolt EV. The contact stated while driving approximately 4 MPH and exiting the driveway, the check engine warning light and the check gear shifter warning light was illuminated. The contact stated that the vehicle stalled. The contact was unable to restart the vehicle. The contact had the vehicle towed to a local dealer, where it was diagnosed, and the dealer was unable to duplicate the failure. The vehicle was not repaired. The contact stated that the failure reoccurred. The contact was able to drive the vehicle to the same dealer who diagnosed the vehicle and determined that the negative 12V battery cable had short circuited and needed to be replaced. The vehicle was repaired. The manufacturer was informed of the failure. The failure mileage was approximately 25,000.

8/27/2024

About one month ago (ironically at about the same time Enel X pulled out of the US and Canada) we noticed a burning smell when we charged our Bolt, at home, using our JuiceBox type 2 charger. At first we thought it was the car, but nothing appeared amiss. We charged the car 3-4 times during this month time period, and the smell was present every time. After the last charge (one week ago), I checked the NEMA receptacle and discovered it was partially melted and one prong of the plug was coated in black "tar". I turned off the breaker, removed the receptacle cover and the black wire was burnt and the plastic connector housing behind the receptacle was badly burnt. The charger, cord and plug, and receptacle are all available for inspection (although we plan to have the wiring repaired and a new charger installed soon). I believe if we had continued to use the charger it would have resulted in a fire in the garage - obviously a safety concern. I am unaware if this problem has been reproduced by a dealer or independent service center; however, I read in Consumer Reports other JuiceBox users have reported fires they believed were caused by the charger. At this time the charger has not been inspected by the manufacturer, police, or insurance representative. A licensed electrician is scheduled to inspect and repair the wiring within the next week. Aside from the smell there was no warning or message (the car charged normally). The smell began about a month ago, and was only present while charging. Note that a licensed, bonded electrician installed the wiring and plug receptacle for us in 2020.

11/19/2024

Steering sticks and does not return to center in sweeping turns. Clicking noise over bumps in very cold weather (may or may not be related--steering issue most concerning). Most prominent at higher speeds (for example, getting off of the highway) but occurs at any speed. Once you turn the wheel, it will return slightly then stick in place. It takes a small amount of extra force to correct it back towards center. During these occurrences it may continue to stick or may begin to act normally after the "correction." I would be alright with providing the vehicle for inspection and/or demonstration if requested. The first time this happened, I was driving along twisting roads in northern Michigan. The occurrence caught me off guard, and I traveled over the lines. Personally, I was not in danger but if there was no shoulder or more traffic I feel this issue has the chance at being very dangerous. I am now aware of the issue and can keep it in mind while driving, but I've also noticed recently that the small "jutt" from correcting the wheel could cause an issue on snow and ice. I have not had a dealership look at the vehicle, as it seems to be a very common complaint about the Chevy Bolt, with a new part number being sold for replacement steering racks. I am willing to have it confirmed if needbe. There are no warnings of this occurrence. If the conditions are right, there is a very high chance it occurs. It started roughly around the 60,000 mile mark, and has been getting slightly worse over the past year. My vehicle is now at 98,000 miles.

2/3/2025

The contact owns a 2020 Chevrolet Bolt EV. The contact stated that upon starting the vehicle, the message "Propulsion Power Reduced - Service Soon" was displayed, and check engine warning light was illuminated. The contact stated that upon investigation, it was discovered that the power output was limited. Despite the failure, the contact was able to drive the vehicle to the dealer. The contact was informed that the battery needed to be replaced. The contact was then informed that the battery replacement was on an indefinite backorder. The contact was not provided an estimate for when the battery would become available. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 25,100.

5/28/2025

The contact owns a 2020 Chevrolet Bolt EV. The contact stated that while the vehicle was parked unattended, the vehicle exploded. The contact believed the failure was due to the battery. The front left tire message was displayed. The battery was previously replaced. The local dealer was contacted regarding the battery purchase. The vehicle was not diagnosed or repaired. The contact called another local dealer. La Quinta Chevy Cady Service, 79225 CA-111, La Quinta, CA 92253, to obtain the service records, but the vehicle was not diagnosed or repaired. The fire department was able to extinguish the fire. There were no reported injuries, police report filed, or airbag deployments. The manufacturer was contacted, who filed an incident report. The failure mileage was approximately 53,030.

8/28/2025