2019 Chevrolet Bolt EV Owner Complaints

BACK UP CAM REMAINS ON AFTER I PUT MY CAR IN DRIVE. ALSO A LOSS OF CONTROL OF THE INFOTAINMENT CONSOLE. YOU CANNOT LOWER THE RADIO OR CONTROL YOUR CLIMATE CONTROL WHICH MEANS WHEN THE WINDSHIELD IS FOGGING UP I CANNOT CORRECT IT.

7/30/2019

BRAKING FAILURES. AFTER DRIVING THE VEHICLE FOR A FEW MILES WITH NORMAL OPERATION OF THE REGENERATIVE BRAKING SYSTEM, THE CAR WAS IN MOTION (ABOUT 45 MPH) WHEN THE CAR'S REGENERATIVE BRAKING SYSTEM WAS REQUESTED BY COMPLETELY REMOVING THE FOOT FROM THE ACCELERATOR IN "L" MODE (THE "ONE FOOT DRIVING" MODE THAT AUTOMATICALLY BRAKES AS LESS PRESSURE IS APPLIED TO THE ACCELERATOR). THE CAR CONTINUED TO MOVE FORWARD AT FULL SPEED TOWARD A RED TRAFFIC LIGHT AT A NORMALLY BUSY INTERSECTION. AT THAT POINT I VALIDATED THAT THE CAR WAS IN "L" MODE AND DECIDED TO USE THE REGENERATIVE BRAKE PADDLE CONNECTED TO THE STEERING WHEEL. THAT ALSO FAILED TO ENGAGE, AND THE CAR CONTINUED AT FULL SPEED TOWARD TO THE RED LIGHT. AT THAT POINT I ENGAGED THE BRAKE PEDAL BRISKLY AND BARELY CAME TO A STOP BEFORE ENTERING THE INTERSECTION. NEARLY THE EXACT SAME PROBLEM HAPPENED A SECOND TIME ON THE DRIVE BACK ABOUT 5 MINUTES INTO THE DRIVE, AND AFTER THE CAR HAD BEEN RESTING ABOUT 30 MINUTES. THE CAR GAVE NO NOTIFICATIONS OR WARNINGS OF ANYTHING ABNORMAL. MANY DRIVERS OF THE CHEVY BOLT RELY ON THE REGENERATIVE BRAKING SYSTEM NEARLY EXCLUSIVELY FOR ALL BRAKING SCENARIOS. BECAUSE OF THIS, ANY FAILURE CAN RESULT IN AN EXTREME HAZARD TO THE DRIVER AND NEARBY PEDESTRIANS OR VEHICLES. WHEN CONTACTING GM, THEY SAID THAT UNDER SOME CONDITIONS THE REGENERATIVE BRAKING SYSTEM WILL NOT ENGAGE. THEY WILL NOT INVESTIGATE OR FIX THE ISSUE.

9/4/2019

ON SATURDAY JUNE 1, 2019 I WAS DRIVING DOWN THE FREEWAY AT APPROXIMATELY 65MPH. AS I PULLED OFF THE FREEWAY ONTO A SIDE ROAD, THE "LOW PROPULSION" LIGHT CAME ON. I IMMEDIATELY LOST ALL PROPULSION AND COASTED INTO A PARKING LOT. I HAD THE CAR TOWED TO THE CHEVY DEALER. THE TECHNICIAN WAS ABLE TO START THE CAR ON MONDAY BUT AS HE DROVE IT INTO THE GARAGE, THE SAME THING HAPPENED, SUDDEN LOSS OF COMPULSION. THE DEALER DIAGNOSED MY CAR WITH CHEVROLET ENGINEERING AND HAD TO ORDER A TRANSMISSION, POWER HARNESS AND A 3RD MAJOR PART. THE SERVICE PERSON SAID THIS HAD HAPPENED TO SEVERAL OTHER 2019 BOLTS. THIS SUDDEN LOSS OF PROPULSION WAS A DANGEROUS SITUATION AND COULD HAVE BEEN MUCH WORSE HAD WE LOST PROPULSION ON THE FREEWAY, JUST 5 MINUTES BEFORE WE EXITED THE FREEWAY.

6/9/2019

BRAKING FAILURES. AFTER DRIVING THE VEHICLE FOR A FEW MILES WITH NORMAL OPERATION OF THE REGENERATIVE BRAKING SYSTEM, THE CAR WAS IN MOTION (ABOUT 45 MPH) WHEN THE CAR'S REGENERATIVE BRAKING SYSTEM WAS REQUESTED BY COMPLETELY REMOVING THE FOOT FROM THE ACCELERATOR IN "L" MODE (THE "ONE FOOT DRIVING" MODE THAT AUTOMATICALLY BRAKES AS LESS PRESSURE IS APPLIED TO THE ACCELERATOR). THE CAR CONTINUED TO MOVE FORWARD AT FULL SPEED TOWARD A RED TRAFFIC LIGHT AT A NORMALLY BUSY INTERSECTION. AT THAT POINT I VALIDATED THAT THE CAR WAS IN "L" MODE AND DECIDED TO USE THE REGENERATIVE BRAKE PADDLE CONNECTED TO THE STEERING WHEEL. THAT ALSO FAILED TO ENGAGE, AND THE CAR CONTINUED AT FULL SPEED TOWARD TO THE RED LIGHT. AT THAT POINT I ENGAGED THE BRAKE PEDAL BRISKLY AND BARELY CAME TO A STOP BEFORE ENTERING THE INTERSECTION. NEARLY THE EXACT SAME PROBLEM HAPPENED A SECOND TIME ON THE DRIVE BACK ABOUT 5 MINUTES INTO THE DRIVE, AND AFTER THE CAR HAD BEEN RESTING ABOUT 30 MINUTES. THE CAR GAVE NO NOTIFICATIONS OR WARNINGS OF ANYTHING ABNORMAL. MANY DRIVERS OF THE CHEVY BOLT RELY ON THE REGENERATIVE BRAKING SYSTEM NEARLY EXCLUSIVELY FOR ALL BRAKING SCENARIOS. BECAUSE OF THIS, ANY FAILURE CAN RESULT IN AN EXTREME HAZARD TO THE DRIVER AND NEARBY PEDESTRIANS OR VEHICLES. WHEN CONTACTING GM, THEY SAID THAT UNDER SOME CONDITIONS THE REGENERATIVE BRAKING SYSTEM WILL NOT ENGAGE. THEY WILL NOT INVESTIGATE OR FIX THE ISSUE.

9/4/2019

ODO, 500 MILES, BRAND NEW VEHICLE. THE VEHICLE MAKES A CLICKING NOISE AT SPEEDS OF 0 - 25 MPH, OR, WHEN THE VEHICLE COMING TO A STOP, OR, WHEN THE VEHICLE ACCELERATES. OTHER OWNERS COMPLAIN ABOUT THE SAME ISSUE DISCUSSED HERE HTTPS://WWW.CHEVYBOLT.ORG/FORUM/178-2017-CHEVY-BOLT-EV-ISSUES-PROBLEMS/25985-CLICKING-NOISE-VERY-SLOW-SPEED.HTML

11/14/2018

On 4/13/2022, my wife was driving her 2019 Chevy Bolt EV when a dash light came on. When she told me about the light, I checked GM's mobile app and the Diagnostic Information stated, "Immediate Attention, Lithium-Ion Battery: Issue found with On-Board Charging System. Please schedule a service appointment." This was odd since I knew that the vehicle had a full battery replacement due to the safety recalls for this particular vehicle. The replacement occurred at Reeder Chevrolet in Knoxville, TN in November of 2021. I also noticed a considerable range drop while driving the vehicle prior to this warning. I notified Reeder Chevrolet and they were unable to service the vehicle in a timely manner so I reached out to Beaty Chevrolet in Knoxville, TN. The next day we decided to drop off the vehicle, knowing it could take a while. As we were heading to the dealership, my wife stated she nearly wrecked her car because the steering became very difficult to turn, and could not turn in traffic properly. She said she had to force the steering wheel with all her strength just to get it to turn. When we got to the dealership, I reported the incident to them and they said they would look into it. I got a callback today, 4/15/2022, that the battery is fine and that Reeder Chevrolet did not perform the battery replacement correctly. They did not perform the proper vacuum replacement of the coolant and the computer sent a code. They stated they performed the proper coolant fix and that my range should go back to normal. As for the steering, the steering has been confirmed by their technicians at Beaty Chevrolet that there is in fact a major problem with the steering assembly. A new replacement is needed and should take 12 hours to complete with the cost of $2100.00. I believe this is not the only incident due to other Bolt owners stating they have the same issues (chevybolt.org). This needs to be recalled for the safety of the driver and others.

4/15/2022

BACK UP CAM REMAINS ON AFTER I PUT MY CAR IN DRIVE. ALSO A LOSS OF CONTROL OF THE INFOTAINMENT CONSOLE. YOU CANNOT LOWER THE RADIO OR CONTROL YOUR CLIMATE CONTROL WHICH MEANS WHEN THE WINDSHIELD IS FOGGING UP I CANNOT CORRECT IT.

7/30/2019

THE LEFT AND RIGHT SIDES OF THE DASHBOARD CONTINUE TO COME LOOSE AFTER MULTIPLE FIX ATTEMPTS FROM THE DEALER. IN THE EVENT OF AN ACCIDENT, IF THE AIRBAGS FIRE AND THE A-PILLAR TRIM MOVES OUTWARD THE DASH PARTS MAY BE THROWN AT THE CAR'S PASSENGERS FURTHER INJURING THEM. GM REP STATED THERE IS NO FIX AT THIS TIME AND ALL THE OTHER BOLTS ON THE DEALER'S LOT HAD THE SAME ISSUE SO I WOULD HAVE TO CONTINUE TO DRIVE AN UNSAFE CAR.

8/26/2019

TL* THE CONTACT OWNS A 2019 CHEVROLET BOLT EV. THE CONTACT STATED THAT THERE WAS AN ABNORMAL TICKING NOISE COMING FROM THE VEHICLE. THE NOISE SOUNDED AS IF IT WERE COMING FROM THE AREA OF THE CONSOLE/ GEAR SHIFT. THE VEHICLE WAS TAKEN TO CAMELBACK CHEVROLET (1233 E CAMELBACK RD, PHOENIX, AZ 85014, (602) 457-3232) WHERE IT WAS KEPT FOR TWO WEEKS TO HAVE A NEW GEAR SHIFT INSTALLED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 3,217.

9/4/2019

GOT BRAND NEW VEHICLE ON SEPT 7TH. ON SEPT. 8TH SUFFERED LOSS OF PROPULSION AND INABILITY TO CHANGE GEARS. AFTER DRIVING FOR 20 MINUTES (50%+ CHARGED) WE REACHED OUR DESTINATION. I ATTEMPTED TO SHIFT THE VEHICLE TO R IN ORDER TO PARALLEL PARK, HOWEVER THE VEHICLE WAS STUCK WITH A MESSAGE SHOWING AN INABILITY TO SHIFT. WE TRIED MULTIPLE TIMES TOGGLING THE CAR ON/OFF. AFTER LEAVING FOR 10 MINUTES AND TRYING AGAIN IT WORKED, HOWEVER WITH A SERVICE ENGINE LIGHT ON. WE CONTINUED TO THE GROCERY STORE. AFTER LEAVING THE GROCERY STORE AND DRIVING 10 MINUTES WE SUDDENLY WHILE MOVING GOT A 'LOSS OF PROPULSION" MESSAGE. PRESSING THE ACCELERATION PEDAL DID NOT MOVE THE VEHICLE. WE STRUGGLED TO NAVIGATE TO THE SIDE OF THE ROAD AFTER LOSING TOTAL POWER. WE TRIED AGAIN TURNING THE VEHICLE ON/OFF BEING GREATED WITH INABILITY TO SHIFT MESSAGE. EVENTUALLY AFTER 15 MINUTES IT TURNED ON AND LUCKILY WE WERE BLOCKS FROM A CHEVY DEALER. THIS WAS QUITE TRAUMATIC TO GO THROUGH WITH MY MOTHER-IN-LAW AND PREGNANT WIFE.

9/11/2019

I EXPERIENCED EXTREME WINDSHIELD GLARE WHILE DRIVING MY NEW CHEVY BOLT AT MIDDAY ON A VERY SUNNY DAY. THE GLARE WAS MANAGEABLE AT FIRST, AS I APPROACHED AN INTERSECTION TO MAKE A LEFT TURN. AS I ENTERED THE INTERSECTION, THE WINDSHIELD SEEMED TO TURN WHITE. I LOST MY VIEW OF ONCOMING TRAFFIC AND WAS HIT BY AN SUV. THIS WAS THE FIRST REALLY SUNNY DAY AFTER I TOOK POSSESSION OF THE BOLT. PRIOR TO THAT DAY, THE WEATHER HAD BEEN PARTLY/MOSTLY CLOUDY. I HAVE DRIVEN THROUGH THIS INTERSECTION MANY TIMES BEFORE UNDER VARIOUS WEATHER CONDITIONS IN MY OLD ACURA TSX WITHOUT INCIDENT. I HAVE NEVER EXPERIENCED THIS AMOUNT OF GLARE ON A WINDSHIELD AT THIS TIME OF DAY BEFORE.

7/9/2019

CAR CAME WITH LIGHT GRAY DASHBOARD WHICH UNBEKNOWNST TO ME AND UNDECLARED BY DEALER HAS BEEN REPORTED TO NHTSA SINCE 2017 AS A SAFETY HAZARD DUE TO REFLECTION AND GLARE THAT THIS COLOR DASHBOARD CREATES. AT TIMES SIDEVIEW MIRROR AND DRIVER'S WINDSHIELD IS DANGEROUSLY CHALLENGING TO SEE CLEARLY OUT OF AS DASHBOARD REFLECTION INTERSECTS WITH OUTSIDE ENVIRONMENT. HARD TO TELL WHAT IS WHAT. THIS IS PARTICULARLY DANGEROUS DURING UNFILLED DRIVING (I LIVE IN LOS ANGELES WHICH IS MOSTLY UNFILLED). GIVEN THE COMPLAINTS TO NHTSA IN 2017, I CONTACTED CHEVROLET CORPORATE TO COMPLAIN AND EXCHANGE BRAND NEW CAR FOR BLACK DASHBOARD. THEY CLAIM THERE IS NO DEFECT!!!! IT IS A DESIGN DEFECT THAT IS DANGEROUS....SINCE 2017...FOR NO REASON. MAKE BLACK DASHBOARDS!!!!!!!! LIGHT COLORED DASH IS DANGEROUS!!!! PLEASE DO SOMETHING!

8/5/2019

THE BOLT EV HAS A DANGEROUS DESIGN PROBLEM WHEN USING REGENERATIVE BRAKING. YOU DON'T HAVE TO USE THE BRAKE PEDAL TO SLOW OR STOP. THE CAR SLOWS IN RELATION TO HOW QUICKLY YOU RELEASE THE ACCELERATOR PEDAL. THE BRAKE LIGHT ONLY COMES ON WHEN THE ACCELERATOR PEDAL IS FULLY RELEASED. THE CAR WILL STOP QUICKLY AT THAT POINT WITH THE BRAKE LIGHTS ON DURING THE LAST FEW SECONDS UNTIL AT A FULL STOP, WHEN THE BRAKE LIGHTS TURN OFF. THE VEHICLE REMAINS AT A FULL STOP WITHOUT ANY BRAKE LIGHTS ON ONCE YOUR FOOT IS OFF THE ACCELERATOR. WHEN STOPPED YOU HAVE TO HOLD THE BRAKE PEDAL TO KEEP BRAKE LIGHTS ON TO WARN FOLLOWING CARS. THIS NEEDS TO BE ADDRESSED TO GIVE ADEQUATE NOTICE OF CHANGES IN SPEED TO FOLLOWING DRIVERS TO AVOID COLLISIONS.

12/16/2018

BRAKING FAILURES. AFTER DRIVING THE VEHICLE FOR A FEW MILES WITH NORMAL OPERATION OF THE REGENERATIVE BRAKING SYSTEM, THE CAR WAS IN MOTION (ABOUT 45 MPH) WHEN THE CAR'S REGENERATIVE BRAKING SYSTEM WAS REQUESTED BY COMPLETELY REMOVING THE FOOT FROM THE ACCELERATOR IN "L" MODE (THE "ONE FOOT DRIVING" MODE THAT AUTOMATICALLY BRAKES AS LESS PRESSURE IS APPLIED TO THE ACCELERATOR). THE CAR CONTINUED TO MOVE FORWARD AT FULL SPEED TOWARD A RED TRAFFIC LIGHT AT A NORMALLY BUSY INTERSECTION. AT THAT POINT I VALIDATED THAT THE CAR WAS IN "L" MODE AND DECIDED TO USE THE REGENERATIVE BRAKE PADDLE CONNECTED TO THE STEERING WHEEL. THAT ALSO FAILED TO ENGAGE, AND THE CAR CONTINUED AT FULL SPEED TOWARD TO THE RED LIGHT. AT THAT POINT I ENGAGED THE BRAKE PEDAL BRISKLY AND BARELY CAME TO A STOP BEFORE ENTERING THE INTERSECTION. NEARLY THE EXACT SAME PROBLEM HAPPENED A SECOND TIME ON THE DRIVE BACK ABOUT 5 MINUTES INTO THE DRIVE, AND AFTER THE CAR HAD BEEN RESTING ABOUT 30 MINUTES. THE CAR GAVE NO NOTIFICATIONS OR WARNINGS OF ANYTHING ABNORMAL. MANY DRIVERS OF THE CHEVY BOLT RELY ON THE REGENERATIVE BRAKING SYSTEM NEARLY EXCLUSIVELY FOR ALL BRAKING SCENARIOS. BECAUSE OF THIS, ANY FAILURE CAN RESULT IN AN EXTREME HAZARD TO THE DRIVER AND NEARBY PEDESTRIANS OR VEHICLES. WHEN CONTACTING GM, THEY SAID THAT UNDER SOME CONDITIONS THE REGENERATIVE BRAKING SYSTEM WILL NOT ENGAGE. THEY WILL NOT INVESTIGATE OR FIX THE ISSUE.

9/4/2019

THIS FRONT COLLISION WARNING SYSTEM DOESN'T WORK WELL, TODAY I WAS DRIVING ON A CAR POOL LANE AT A SPEED ABOUT 65-70 MPH, A WHITE FORD EXPLORER SUDDENLY CUT IN, THE SYSTEM DIDN'T MAKE ANY WARNING OR BRAKE AT ALL. I HAVE A DASH CAM RECORDED IT. WHEN THIS HAPPENED, IT WAS SUNNY, CLEAR DAY, ON A STRAIGHT FREE WAY. AFTER A WHILE, WHEN I LEFT THE FREE WAY, THE SYSTEM STARTED TO MAKE WARNINGS WHILE THE SPEED DROPPED TO 50 MPH.

4/28/2021

I made the mistke of purchasing a Chevy Bolt EV in 2019. The cars have been on a recall since 11/2020 for batteries that set fire. Three times Chevy has called my car back to the dealership and done nothing but reduce my battery charge level to 80%. This is not acceptable because the car will no longer cross the Island and return at this level. They kepp saying they will put never batteries int he cars but that started over a year ago and they have done nothing. When I asked them about when the battery swap might happen they tell me they do not know. When I asked if they had Bolts with good batteries that they could swap they said no. I'm being given the run around by GM.

12/3/2021

The contact owned a 2019 Chevrolet Bolt EV. The contact stated that the vehicle was parked in the garage on the charger when the contact heard the vehicle's horn. The contact entered the garage and saw white smoke coming from underneath the rear of the vehicle. The contact was able to unplug the vehicle. The contact’s son called 911. The contact stated that when the fire department arrived at his home the passenger rear on fire. The fire department extinguished the fire. A fire department report was filed. The contact was treated for smoke inhalation. Additionally, while the contact’s wife was attempting to exit the residence, she broke three toes and was taken to urgent care the following day. The fire department inspected the vehicle but was unsure if the fire was due to the battery. The insurance company had the vehicle towed from the residence and deemed the vehicle a total loss. The manufacturer was made aware of the failure. The failure mileage was approximately 27,000.

7/30/2021

2019 CHEVROLET BOLT. CONSUMER WRITES IN REGARDS TO DEFECTIVE BATTERY IN VEHICLE. THE CONSUMER STATED THE VEHICLE WAS NOT SAFE TO OWN. THE MANUFACTURER WAS NOTIFIED.

8/13/2021

ODO, 500 MILES, BRAND NEW VEHICLE. THE VEHICLE MAKES A CLICKING NOISE AT SPEEDS OF 0 - 25 MPH, OR, WHEN THE VEHICLE COMING TO A STOP, OR, WHEN THE VEHICLE ACCELERATES. OTHER OWNERS COMPLAIN ABOUT THE SAME ISSUE DISCUSSED HERE HTTPS://WWW.CHEVYBOLT.ORG/FORUM/178-2017-CHEVY-BOLT-EV-ISSUES-PROBLEMS/25985-CLICKING-NOISE-VERY-SLOW-SPEED.HTML

11/14/2018

GENERAL MOTORS REFUSES TO SERVICE MY VEHICLE AND CLAIMS I'M BLACK LISTED FROM EVERY DEALERSHIP IN THE AREA. THEY REFUSE TO COMPLETE THE SAFETY RECALL FOR BATTERY FIRES ON MY VEHICLE, THE WINDSHIELD WIPERS ARE SLAPPING EACH OTHER AND REAR SUSPENSION IS MAKING METAL ON METAL CLANKING NOISES. GM HAS HAD ME BLACK LISTED FROM ALL DEALERSHIPS IN THE AREA AND REFUSES TO COMPLETE NECESSARY SAFETY REPAIRS ON MY VEHICLE. I HAVE ABSOLUTELY NO WAY OF GETTING THESE NECESSARY SERVICES COMPLETED ON MY VEHICLE. GM CUSTOMER EXPERIENCE CENTER WON'T ASSIST IN FINDING A DEALERSHIP IN THE AREA. PLEASE HELP.

1/12/2021

THE LEFT AND RIGHT SIDES OF THE DASHBOARD CONTINUE TO COME LOOSE AFTER MULTIPLE FIX ATTEMPTS FROM THE DEALER. IN THE EVENT OF AN ACCIDENT, IF THE AIRBAGS FIRE AND THE A-PILLAR TRIM MOVES OUTWARD THE DASH PARTS MAY BE THROWN AT THE CAR'S PASSENGERS FURTHER INJURING THEM. GM REP STATED THERE IS NO FIX AT THIS TIME AND ALL THE OTHER BOLTS ON THE DEALER'S LOT HAD THE SAME ISSUE SO I WOULD HAVE TO CONTINUE TO DRIVE AN UNSAFE CAR.

8/26/2019

collided with a deer at 45mph. enough force for airbag deployment. airbag attempted to deploy. I can smell igniter fumes and have smoke in the vehicle however the actual steering wheel bag did not deploy.

11/6/2022

VEHICLE UNEXPECTEDLY & WITHOUT WARNING LOST POWER WHILE TRAVELING ON HIGHWAY. VEHICLE WAS UNABLE TO ACCELERATE AND ALL POWER FROM THE HIGH VOLTAGE SYSTEM WAS LOST. *TR

6/16/2020

I AM AN OWNER OF 2019 CHEVY BOLT. I HAD THIS CAR SINCE THE DAY 1, BAUGHT IT BRAND NEW FROM THE DEALERSHIP, AND NOT ONLY WHEN I PURCHASED IT THE DEALER HAD NO PROPER INFORMATION ABUT IT, I HAVE TRIED CONTACTING THE GM CUSTOMER CARE REGARDING THE FIRST, SECOND AND THIRD RECALL. I HAVE ASKED THE GM REGARDING THE RECALL, IF THE RECALL THAT THE DEALER WILL TRY TO FIX WILL NOT SOLVE THE ISSUE, WILL I STILL BE IN THE RISK OF HAVING MY CAR CATCH ON FIRE? CAN THE GM GUARANTEE ME THAT AFTER HAVING ALL OF MY RECALLS DONE PRIOR TO THE FINAL ONE THAT JUST CAME IN THAT THEY HAD FIXED THE ISSUE AND THAT MY VEHICLE IS SAFE NOW CONSIDERING I HAVE A CHILD. THE RESPONSE WAS: " WE CANNOT GUARANTEE THAT TO YOU, BECAUSE WE CAN ONLY TRY AND SEE IF THIS WILL SOLVE THE ISSUE." SO THE ISSUE IS NOT SOLVED, MY VEHICLE IS A DANGER NOT ONLY TO ME BUT TO MY NEIGHBORS AND TO MY FAMILY. FOREMORE, GM DOES NOT WANT TO BUY BACK THE VEHICLE EVEN THOUGH THEY KNOW IT IS THEIR MISTAKE AND IT IS THEIR DEFECT.

10/25/2021

I made the mistke of purchasing a Chevy Bolt EV in 2019. The cars have been on a recall since 11/2020 for batteries that set fire. Three times Chevy has called my car back to the dealership and done nothing but reduce my battery charge level to 80%. This is not acceptable because the car will no longer cross the Island and return at this level. They kepp saying they will put never batteries int he cars but that started over a year ago and they have done nothing. When I asked them about when the battery swap might happen they tell me they do not know. When I asked if they had Bolts with good batteries that they could swap they said no. I'm being given the run around by GM.

12/3/2021

Rainwater leaks through the rear windshield wiper grommet and runs down into the trunk shorting out the amplifier that is located at the bottom underneath the tire change kit. Collision alert sounds and turn signal sounds do not function because the amplifier is shorted out. There is no visible sign of water leak unless you disassemble and entirely remove 1) the top trunk cargo liner, 2) lower trunk charger compartment liner, and 3) large styrofoam tray with tire change kit. Water pools around the amplifier corroding terminals and shorting out the amplifier creating an electrical shock hazard. There are no drainage holes in the trunk well so rainwater has no way of draining.

1/16/2023

Parking brake engages sporadically and automatically and sometime produce loud grinding noise in front of the car. Passenger rear middle seatbelt is not retracting automatically and is not self adjusting. Reverse camera has changed from a full screen view to a smaller screen with wide bars left and bottom of the image that now is hard to see. I believe this changed due to a software update with no warning. Dealer requests me to pay for this issues to be inspected. I believe this are safety concerns and Chevy should recall them.

11/4/2022

GM Recall #: N222383791 NHTSA #: 22V930 Date Issued: Dec 15, 2022 brought my vehicle in to complete repairs for recall on 1/12/23. was told that a remedy is not available despite recall being issued since 12/15/22

1/17/2023

ODO, 500 MILES, BRAND NEW VEHICLE. THE VEHICLE MAKES A CLICKING NOISE AT SPEEDS OF 0 - 25 MPH, OR, WHEN THE VEHICLE COMING TO A STOP, OR, WHEN THE VEHICLE ACCELERATES. OTHER OWNERS COMPLAIN ABOUT THE SAME ISSUE DISCUSSED HERE HTTPS://WWW.CHEVYBOLT.ORG/FORUM/178-2017-CHEVY-BOLT-EV-ISSUES-PROBLEMS/25985-CLICKING-NOISE-VERY-SLOW-SPEED.HTML

11/14/2018

ON JUNE 1, 2020, 1-YR OLD VEHICLE (4000 MILES ON ODOMETER) WITH 55% BATTERY CHARGE LOST FULL PROPULSION POWER ON A GENTLE CURVE ON A COUNTRY ROAD AT 40MPH IN L DRIVE SETTING. PROPULSION GONE, STEERING STIFF, WARNING BELLS, SERVICE-VEHICLE-SOON WARNING MESSAGES. I COASTED BARELY OFF THE ROAD ONTO THE SHOULDER. CAR WAS TOWED TO DEALER. DEALER NOW SAYS IT IS A MANUAL SERVICE DISCONNECT FAULT AND IS WAITING FOR A BACK-ORDERED REPLACEMENT PART. *TR

6/5/2020

THIS IS A NOTE REGARDING THE MANUAL DISCONNECT FUSE ON CHEVROLET BOLTS, INCLUDING THE 2019 MODEL. FAILURE OF THE FUSE WHILE DRIVING CAN CAUSE INJURY/DEATH. MY CHEVROLET DEALER IS TAKING THREE WEEKS TO FIX THE ISSUE. CHEVROLET IS NOT ALLOWING THE DEALERS TO KEEP THE REPLACEMENT FUSE IN STOCK, SO YOU HAVE THE CAR INSPECTED, THEN THEY ORDER THE FUSE. IN MY CASE IT TOOK TWO WEEKS FOR THE FUSE TO ARRIVE, ANOTHER WEEK TO AN APPOITMENT. TOTAL OF THREE WEEKS.

9/16/2020

The center touchscreen will intermittently freeze when started and not recover when driving. When this occurs the HVAC and radio hard buttons also stop responding which prevents control of the defrost, creating a visibility hazard that could result in a crash. Sometimes the freeze will result in the backup camera remaining on while driving forward. When in reverse the freeze results in the backup camera guidelines, parking collision warning and rear cross traffic warning being unavailable. Failure of these systems intended to prevent collisions is a safety hazard because unavailability of these systems could result in a collision. The freezing did not occur frequently when the vehicle was new, but over time this has become a frequent occurrence. The vehicle is available for inspection upon request. The problem has been reproduced by a dealer and been subject to repair twice, but the issue has continued to occur after each repair attempt. The vehicle was subject to bulletin 20-NA-119 which was intended to correct radio screen black/freezes after boot up, but this does not appear to have resolved the issue.

5/24/2021

The contact owns a 2019 Chevrolet Bolt EV. The contact stated while driving approximately 10 mph, the infotainment screen failed to function as designed. The contact was unable to see charging level of the vehicle. The contact stated that there was no warning light illuminated. The vehicle was not taken to a dealer or independent mechanic for diagnosis or repairs. The manufacturer was not informed of the failure. The failure mileage was approximately 19,000.

7/30/2021

After my recalled battery was replaced, the car will not allow charging,. The message charging port not available. I have gone to the dealer where they override the message to allow charging but it is only temporary and the next time battery is low, it requires a return to dealer to unlock the charging port. It happened first time July 14 and then again Aug 4. Customer care at GM says it is a known problem and they will notify when a fix is available. They are no use in resolving this problem that can lead to cars stopping mid drive , I have attempted to reach a higher level at GM and they are hidden,

8/12/2022

The contact owns a 2019 Chevrolet Bolt EV. The contact stated that while driving approximately 55 MPH, the rear passenger’s side door suddenly unlocked and opened. The contact stated that there were no passengers in the rear of the vehicle for the door to be unintendedly opened. The contact pulled over to the side of the road and was able to close and lock the door. The contact had taken the vehicle to the dealer who was unable to duplicate the failure. The vehicle had not been diagnosed or repaired. The manufacturer was made aware of the failure and confirmed there were no recalls or service bulletins for the failure. The approximate failure mileage 45,000.

9/20/2022

Rainwater leaks through the rear windshield wiper grommet and runs down into the trunk shorting out the amplifier that is located at the bottom underneath the tire change kit. Collision alert sounds and turn signal sounds do not function because the amplifier is shorted out. There is no visible sign of water leak unless you disassemble and entirely remove 1) the top trunk cargo liner, 2) lower trunk charger compartment liner, and 3) large styrofoam tray with tire change kit. Water pools around the amplifier corroding terminals and shorting out the amplifier creating an electrical shock hazard. There are no drainage holes in the trunk well so rainwater has no way of draining.

1/16/2023

2019 CHEVROLET BOLT. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL 21V-560. THE CONSUMER IS DISSATISFIED WITH THE AMOUNT OF TIME IT TAKES TO PERFORM THE RECALL ON THIS VEHICLE.

1/23/2023

I was driving on a highway access road when my Chevy Bolt's automatic emergency braking system suddenly and unexpectedly applied the brakes. I have noticed that the proximity warning system is fairly sensitive - often beeping even when I am applying brakes to decelerate at a rate that feels comfortable and reasonable to me given the distance of the vehicle in front of me. In this instance, however, there was no beeping of the warning system. Additionally, I was not closing the distance between my vehicle and the one in front of me, nor were they braking. I was concerned that the unexpected and unnecessary emergency braking could have caused me to be rear-ended had a vehicle been behind me. It was very heavy braking - disproportionate to the distance and speed between myself and the vehicle in front of me.

3/30/2023