2017 Buick Verano Owner Complaints

Complaint Summary
The 2017 Buick Verano has 19 reported complaints.
- Top issues involve electrical system and steering.
Reliability Score
Reliability Score
Based on 19 complaints
Most Frequent Issues
ELECTRICAL SYSTEM
4 21.1%
STEERING
3 15.8%
AIR BAGS
2 10.5%
POWER TRAIN
2 10.5%
STRUCTURE:BODY
1 5.3%
Quick Insights
The top category is ELECTRICAL SYSTEM, accounting for 21.1% of all complaints.
Owners have reported issues across 12 distinct vehicle systems.
Note: Complaint data reflects owner reports and may not always indicate a verified defect. Compare with Recalls and TSBs for a complete picture.
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What owners keep reporting on the 2017 Buick Verano
The 2017 Buick Verano has 19 owner complaints in this dataset. ELECTRICAL SYSTEM is the most common complaint category, representing about 21% of the reports shown here.
Most common complaint categories
The top complaint groups for the 2017 Buick Verano are ELECTRICAL SYSTEM (4), STEERING (3), AIR BAGS (2).
Are these complaints a serious red flag?
Potentially. 9 complaint reports involve higher-attention systems like brakes, steering, engine, powertrain, fuel, suspension, airbags, or electrical components, which is enough to justify a focused inspection.
What should buyers inspect on a used 2017 Buick Verano?
Start with the top complaint systems, compare them against the recall report, then inspect service records for evidence that those same areas were already repaired or monitored.
Detailed Complaint Log
Showing 12 of 12 systems
ELECTRICAL SYSTEM
4 Reports21% of totalPreviewing the first 2 complaint summaries.
THESES ITEM HAD A RECALL... AND NO ONE NOTIFIED ME. THE ISSUES WAS NEVER CHECKED OR FIXED
3/14/2021
Vehicle seems to loose power, radio & power sterring turn off and back on constantly. Shows message " Service Stability Track". I took it back to the lot where I purchased it, they had 2 different mechanics look at it and they could not figure out what is wrong with it. Picked up the vehicle a week in a half later and the vehicle was fine for a week or so and then it started up again. all power is lost on the vehicle while driving, backing up or parking at times, then it turns back on, on its own. Its like it losses power for a few seconds, steering wheel gets hard and radio turns off. Then it turns back on. Its gotten to the point to where its done it on sharp turns. This not only puts me at risk but other people. No service engine light one, gives either "service stability track" or " service power steering" or " collision sensor maintenance", but not service lights are on, no codes.
10/11/2022
STEERING
3 Reports16% of totalPreviewing the first 2 complaint summaries.
Electrical system shut off and I lost control of car
9/1/2023
Driving 40 mph all dash electronics went off as going to turn into parking lot medium traffic steering very very hard to turn, made into lot pulled immediately into first open space engine stalled. Put into park attempted to restart, click-click-click like dead battery opened hood alternator belt ok. Walked into nearby restaurant for lunch ( could not close windows) came out (45minutes) car started rite up everything worked - decided to shoot for home (9 miles) steering still very hard to steer made wide turns to get onto road volt gauge read 12.4 & climbing- windows & all electrical began working as volt gauge hit over 12,8 steering came back to normal. Steering happened 1 other time we were during and within a 1/2 mile it came back.
3/6/2024
AIR BAGS
2 Reports11% of totalPreviewing the first 2 complaint summaries.
I WAS PULLING INTO A PARKING PLACE IN A RESTAURANT PARKING LOT AFTER TURNING OFF A CITY STREET. ALL OF A SUDDEN THE CAR WAS LUNGING FORWARD INSTEAD OF STOPPING. IT HIT A STEEL FENCE CABLE WHICH PUSHED IT ONTO A METAL FENCE POST AND STOPPED. THE 4 SIDE AIRBAGS OPENED UP AND THE ONE BY THE DRIVER HAD TO BE CUT IN ORDER FOR ME TO GET OUT. MY THUMB WAS JAMBED AGAINST THE STEERING AND LATER FOUND TO BE BROKEN. I WAS IN SHOCK AND NOT SURE WHAT HAD HAPPENED OR HOW. IT MAY BE THAT MY FOOT SLID OFF THE BRAKE WITHOUT MY REALIZING IT, BUT I HAD THE SENSATION OF THE CAR BEING TAKEN OUT OF MY CONTROL. I AM THINKING SOMETHING WENT WRONG WITH THE BRAKES BUT SINCE THE CAR WAS DECLARED A TOTAL LOSS AND NOT ROAD DRIVEABLE I WAS TOLD THERE WASN'T ANY WAY TO TEST AND VERIFY THAT.
12/1/2018
The contact owns a 2017 Buick Verano. The contact stated while driving at an undisclosed speed, she noticed that the air bag warning light was illuminated. The vehicle was not diagnosed nor repaired. The dealer and the manufacturer were notified of the failure and the contact was informed that the VIN was not included in a recall. The failure mileage was approximately 120,000.
2/14/2023
POWER TRAIN
2 Reports11% of totalPreviewing the first 2 complaint summaries.
THESES ITEM HAD A RECALL... AND NO ONE NOTIFIED ME. THE ISSUES WAS NEVER CHECKED OR FIXED
3/14/2021
Driving 40 mph all dash electronics went off as going to turn into parking lot medium traffic steering very very hard to turn, made into lot pulled immediately into first open space engine stalled. Put into park attempted to restart, click-click-click like dead battery opened hood alternator belt ok. Walked into nearby restaurant for lunch ( could not close windows) came out (45minutes) car started rite up everything worked - decided to shoot for home (9 miles) steering still very hard to steer made wide turns to get onto road volt gauge read 12.4 & climbing- windows & all electrical began working as volt gauge hit over 12,8 steering came back to normal. Steering happened 1 other time we were during and within a 1/2 mile it came back.
3/6/2024
STRUCTURE:BODY
1 Report5% of totalPreviewing the first 1 complaint summaries.
I WAS PULLING INTO A PARKING PLACE IN A RESTAURANT PARKING LOT AFTER TURNING OFF A CITY STREET. ALL OF A SUDDEN THE CAR WAS LUNGING FORWARD INSTEAD OF STOPPING. IT HIT A STEEL FENCE CABLE WHICH PUSHED IT ONTO A METAL FENCE POST AND STOPPED. THE 4 SIDE AIRBAGS OPENED UP AND THE ONE BY THE DRIVER HAD TO BE CUT IN ORDER FOR ME TO GET OUT. MY THUMB WAS JAMBED AGAINST THE STEERING AND LATER FOUND TO BE BROKEN. I WAS IN SHOCK AND NOT SURE WHAT HAD HAPPENED OR HOW. IT MAY BE THAT MY FOOT SLID OFF THE BRAKE WITHOUT MY REALIZING IT, BUT I HAD THE SENSATION OF THE CAR BEING TAKEN OUT OF MY CONTROL. I AM THINKING SOMETHING WENT WRONG WITH THE BRAKES BUT SINCE THE CAR WAS DECLARED A TOTAL LOSS AND NOT ROAD DRIVEABLE I WAS TOLD THERE WASN'T ANY WAY TO TEST AND VERIFY THAT.
12/1/2018
WHEELS
1 Report5% of totalPreviewing the first 1 complaint summaries.
I WAS PULLING INTO A PARKING PLACE IN A RESTAURANT PARKING LOT AFTER TURNING OFF A CITY STREET. ALL OF A SUDDEN THE CAR WAS LUNGING FORWARD INSTEAD OF STOPPING. IT HIT A STEEL FENCE CABLE WHICH PUSHED IT ONTO A METAL FENCE POST AND STOPPED. THE 4 SIDE AIRBAGS OPENED UP AND THE ONE BY THE DRIVER HAD TO BE CUT IN ORDER FOR ME TO GET OUT. MY THUMB WAS JAMBED AGAINST THE STEERING AND LATER FOUND TO BE BROKEN. I WAS IN SHOCK AND NOT SURE WHAT HAD HAPPENED OR HOW. IT MAY BE THAT MY FOOT SLID OFF THE BRAKE WITHOUT MY REALIZING IT, BUT I HAD THE SENSATION OF THE CAR BEING TAKEN OUT OF MY CONTROL. I AM THINKING SOMETHING WENT WRONG WITH THE BRAKES BUT SINCE THE CAR WAS DECLARED A TOTAL LOSS AND NOT ROAD DRIVEABLE I WAS TOLD THERE WASN'T ANY WAY TO TEST AND VERIFY THAT.
12/1/2018
LANE DEPARTURE: BLIND SPOT DETECTION
1 Report5% of totalPreviewing the first 1 complaint summaries.
I keep getting a message stating "service side detection system" every time my car is started. This happened shortly after getting a car wash. I no longer can use the blind spot system in my car. I have done some research online and have seen that this is a common issue in chevy cars, (NHTSA Bulletin Subject N172097060) and I'm seeing a few videos pop up on Youtube(https://www.youtube.com/watch?v=UW6pyWp2uKo). I have yet to take it to the dealer as I keep reading online that it will cost $500+ to fix but I'm willing to in order to get some kind of investigation started to make Buick/GM pay for the repair.
8/12/2022
UNKNOWN OR OTHER
1 Report5% of totalPreviewing the first 1 complaint summaries.
Vehicle seems to loose power, radio & power sterring turn off and back on constantly. Shows message " Service Stability Track". I took it back to the lot where I purchased it, they had 2 different mechanics look at it and they could not figure out what is wrong with it. Picked up the vehicle a week in a half later and the vehicle was fine for a week or so and then it started up again. all power is lost on the vehicle while driving, backing up or parking at times, then it turns back on, on its own. Its like it losses power for a few seconds, steering wheel gets hard and radio turns off. Then it turns back on. Its gotten to the point to where its done it on sharp turns. This not only puts me at risk but other people. No service engine light one, gives either "service stability track" or " service power steering" or " collision sensor maintenance", but not service lights are on, no codes.
10/11/2022
VEHICLE SPEED CONTROL
1 Report5% of totalPreviewing the first 1 complaint summaries.
Electrical system shut off and I lost control of car
9/1/2023
STRUCTURE
1 Report5% of totalPreviewing the first 1 complaint summaries.
The contact owns a 2017 Buick Verano. The contact stated that after purchasing the vehicle, it was discovered that all four doors would not properly open nor close and remain secured. Additionally, the front driver's side window would not roll down as needed. The vehicle was taken to the local mechanic who discovered that the subframe of the vehicle was corroded. The contact was informed that the vehicle was unsafe to drive. The cause of the failure was not yet determined, and the vehicle was not repaired. The local dealer was notified of the failure, but no assistance was provided. The manufacturer was not contacted. The failure mileage was 16,400. The VIN was not available.
7/1/2024
LATCHES/LOCKS/LINKAGES
1 Report5% of totalPreviewing the first 1 complaint summaries.
The contact owns a 2017 Buick Verano. The contact stated that after purchasing the vehicle, it was discovered that all four doors would not properly open nor close and remain secured. Additionally, the front driver's side window would not roll down as needed. The vehicle was taken to the local mechanic who discovered that the subframe of the vehicle was corroded. The contact was informed that the vehicle was unsafe to drive. The cause of the failure was not yet determined, and the vehicle was not repaired. The local dealer was notified of the failure, but no assistance was provided. The manufacturer was not contacted. The failure mileage was 16,400. The VIN was not available.
7/1/2024
VISIBILITY
1 Report5% of totalPreviewing the first 1 complaint summaries.
The contact owns a 2017 Buick Verano. The contact stated that after purchasing the vehicle, it was discovered that all four doors would not properly open nor close and remain secured. Additionally, the front driver's side window would not roll down as needed. The vehicle was taken to the local mechanic who discovered that the subframe of the vehicle was corroded. The contact was informed that the vehicle was unsafe to drive. The cause of the failure was not yet determined, and the vehicle was not repaired. The local dealer was notified of the failure, but no assistance was provided. The manufacturer was not contacted. The failure mileage was 16,400. The VIN was not available.
7/1/2024
Data and Methodology
Scores are derived from NHTSA recalls and owner complaints, normalized by vehicle segment averages.
What are the most common owner complaints for the 2017 Buick Verano?
Are complaints about the 2017 Buick Verano a serious warning sign?
How should buyers use complaint data for the 2017 Buick Verano?
Are complaints about the 2017 Buick Verano severe?
Complaint list entries are sourced from owner-submitted NHTSA ODI records.
Buick Verano: How should complaint data influence buying decisions?
Carfocal links complaint data directly to recall and maintenance routes for the same model year.
- Complaint entries
- 19
- Top-topic view
- 5 grouped topics shown
- Primary source
- NHTSA ODI owner complaint records
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