2014 Buick Verano Owner Complaints

WHEN VEHICLE IS IN DRIVE MODE AND MOVING, ONE MAY WANT TO UTILIZE THE "FAVORITE RADIO STATION" BUTTON. THE "START/STOP ENGINE" BUTTON IS LOCATED DIRECTLY ABOVE THE "# 1 "FAVORITE RADIO STATION BUTTON".AND DIRECTLY BELOW THE "FAVORITE RADIO STATION" IMAGE ON THE TOUCH SCREEN.WHEN DEPRESSING THE "#I FAVORITE RADIO STATION" BUTTON IT IS EASY TO ACCIDENTALLY TOUCH THE "START/STOP ENGINE BUTTON.THIS SAME RESULT CAN OCCUR WHEN TRYING TO UTILIZE THE IMAGE OF THE "#1 FAVORITE RADIO STATION" IMAGE ON THE TOUCH SCREEN. WHEN THE ENGINE STOPS WHILE THE CAR IS IN DRIVE AND MOVING, THE "DRIVER INFORMATION CENTER" DISPLAYS A "PUT ENGINE IN PARK TO START" MESSAGE. THE TRANSMISSION CAN ONLY BE PUT IN PARK WHEN THE CAR IS STOPPED. THIS COULD PRESENT AN EXTREMELY DANGEROUS SITUATION ON THE HIGHWAY!! *TR

4/4/2014

DRIVING ON THE FREEWAY, I INADVERTENTLY LIGHTLY BRUSHED ACROSS THE ENGINE START STOP BUTTON WHILE REACHING TO TOUCH SOMETHING ON THE NAVIGATION SCREEN. THE CAR IMMEDIATELY TURNED OFF. LUCKILY IT WAS NOT RUSH HOUR AND I HAD TWO OF MY GRANDKIDS WITH ME, FROM THE LANE TO THE RIGHT OF FAST LANE I WAS ABLE TO MANEUVER THE CAR OFF AN EXIT AND COAST UP TO THE TOP OF THE RAMP, PULLED OVER NOT KNOWING IF I WOULD NEED A TOW OF MY BRAND NEW CAR OR WHAT. THERE WERE 4 LANES OF TRAFFIC AND I HAD NO CONTROL OF CARS COMING AT ME FROM THE REAR. THE STEERING AND BRAKES DID NOT LOCK UP. YOU CANNOT VERY WELL PUT THE CAR IN NEUTRAL AND STEP ON THE BRAKE AT THAT SPEED TO RESTART THE CAR, AS I WAS TOLD THAT I SHOULD HAVE DONE. THERE SHOULD BE SOME SORT OD SAFETY COVER OVER THE BUTTON OR MORE PRESSURE SHOULD BE NEEDED TO START OR STOP. I REENACTED THE INCIDENT IN MY NEIGHBORHOOD PARKING LOT AND IT IS VERY EASY TO STOP THE CAR IN MOTION, YOU STILL CANNOT START IT WITHOUT STEPPING ON THE BRAKE. I NOTIFIED MY DEALER AND THEY SAID I SHOULD NOTIFY YOU. *TR

6/28/2014

THIS IS MY SECOND COMPLAINT. MY WIFE FORGOT TO PRESS THE STOP ENGINE BUTTON AGAIN BECAUSE OF A DISTRACTION. AS A RESULT SHE BURNED A QUARTER TANK OF GAS WHILE SHE WAS GONE FROM THE VEHICLE. WHY IS THERE NOT A SAFETY SHUT OFF LIKE THE TEN MINUTE SHUT OFF IN REMOTE START MODE? IF THIS WAS IN MY INTEGRAL GARAGE I COULD BE DEAD FROM CARBON MONOXIDE. IS THIS ANOTHER SHOVE IT UNDER THE RUG LIKE THE GM KEY SCANDAL. SINCE SO MANY VEHICLES ARE GOING TO THIS TECHNOLOGY WHY HASN'T THIS BEEN LOOKED AT? MY WIFE IS ONLY 61 AND IN GOOD HEALTH. WHAT OF THE OLDER FOLKS WITH PROBLEMS TO DO? *TR

4/5/2014

WHILE DRIVING AT APPROX 70 MPH MY KNEE BUMPED THE KEY/IGNITION AND THE CAR TURNED OFF. I BELIEVE THE KEY ACTUALLY TURNED IN THE IGNITION. THIS APPEARS TO BE THE RESULT OF THE COMBINATION OF THE LOCATION OF THE IGNITION SWITCH, THE DESIGN OF THE KEY FOB AND THE KEY CHAIN AND TAG THAT THE RENTAL CAR COMPANY USES. I WAS DRIVING ON THE INTERSTATE IN MODERATELY HEAVY TRAFFIC. I HAD THE CRUISE CONTROL ENGAGED SO MY FOOT WAS NOT PRESSING THE ACCELERATOR. I HAD THE SOLE OF MY SHOE FLAT ON THE FLOOR AND MY KNEE BENT. I WAS APPROXIMATELY 3 HOURS INTO A LONG TRIP AND IDLY SHIFTED MY POSITION. SOMEHOW THE KEY CHAIN, FOB, 2ND KEY AND TAG HAD ALIGNED IN SUCH A WAY THAT MY KNEE WAS ABLE TO BUMP THEM AND APPLY ROTATIONAL LEVERAGE IN SUCH A WAY AS TO TURN THE KEY FROM ON TO OFF. FORTUNATELY, I WAS IN THE LEFT LANE ON A RELATIVELY FLAT/STRAIGHT SECTION OF INTERSTATE AND THERE WAS A WIDE PAVED SHOULDER. I PUT ON MY FLASHERS, MOVED ONTO THE SHOULDER AND WAS ABLE TO STEER AND BRAKE WELL ENOUGH TO STOP THE CAR SAFELY. I WAS THEN ABLE TO RESTART THE CAR AND CONTINUE. I HAVE PICTURES AVAILABLE OF THE KEY FOB/CHAIN ARRANGEMENT. *TR

9/18/2014

SECOND COMPLAINT,SWAY OR WOBBLE FROM RIGHT TIRE AT OR BETWEEN 15 AND 20 MPH WHEN SHIFTING FROM 1ST YO 2ND.GM WAS IN TOUCH WITH DEALERSHIP AND IT WAS TOLD TO ME THAT ALL 2014 BUICK VERANOS HAVE THIS.THEY SAID THIS IS NORMAL OPERATION OF THE VEHICLE. WHAT WAS TOLD TO ME JUST NOT MAKE SENSE. *TR

6/24/2014

FROM A STOP START TO ACCELERATE INTO RIGHT TURN RIGHT FRONT WHEEL STARTS TO WOBBLE AND TREMORS IS FELT IN STEERING WHEEL. WOBBLE NOT FELT IN QUICK ACCELERATION ONLY IN GRADUAL ACCELERATION. IT HAS BECOME PROGRESSIVELY WORSE OVER THE LAST 5000 MILES. TOOK IT TO GM DEALER. SAY THEY COULD NOT FEEL PROBLEM. TOOK TECHNICIAN FOR A RIDE AND DUPLICATED PROBLEM SEVERAL TIMES. TECHNICIAN S SAYS HE FEELS TREMOR DOES NOT KNOW WHAT IS CAUSING PROBLEM. THE PROBLEM IS DEFINITELY COMING FROM RIGHT CV AXLE WHEN POWER IS INITIALLY APPLIED TO RIGHT WHEEL. VEHICLE HAS BEEN IN SHOP FOUR DAYS NO SOLUTION TO PROBLEM.

3/20/2015

FROM A STOP START TO ACCELERATE INTO RIGHT TURN RIGHT FRONT WHEEL STARTS TO WOBBLE AND TREMORS IS FELT IN STEERING WHEEL. WOBBLE NOT FELT IN QUICK ACCELERATION ONLY IN GRADUAL ACCELERATION. IT HAS BECOME PROGRESSIVELY WORSE OVER THE LAST 5000 MILES. TOOK IT TO GM DEALER. SAY THEY COULD NOT FEEL PROBLEM. TOOK TECHNICIAN FOR A RIDE AND DUPLICATED PROBLEM SEVERAL TIMES. TECHNICIAN S SAYS HE FEELS TREMOR DOES NOT KNOW WHAT IS CAUSING PROBLEM. THE PROBLEM IS DEFINITELY COMING FROM RIGHT CV AXLE WHEN POWER IS INITIALLY APPLIED TO RIGHT WHEEL. VEHICLE HAS BEEN IN SHOP FOUR DAYS NO SOLUTION TO PROBLEM.

3/20/2015

FROM A STOP, START TO ACCELERATE SLOWLY INTO A RIGHT TURN THE STEERING WHEEL (OR FRONT RIGHT WHEEL) STARTS TO VIBRATE OR WOBBLE. VEHICLE NOW HAS 2000 MILES AND THE PROBLEM IS ONGOING. THE VIBRATION CAN BE FELT IN THE DRIVERS SEAT. *TR

4/19/2015

EVERYTIME I PUSH ON THE GAS NO MATTER WHAT SPEED I'M DRIVING MY AIRBAG ICON GOES OFF, THEN THE SERVICE AIRBAG WARNING COMES ON THE DASHBOARD. I HIT THE MENU BUTTON TO TURN IT BACK OFF BUT SOON AFTER IT COMES RIGHT BACK ON. I TOOK IT TO THE DEALERSHIP AND THEY SAID IT'S A RECALL.

9/8/2016

TL* THE CONTACT OWNED A 2014 BUICK VERANO. WHILE ATTEMPTING TO PLACE THE VEHICLE IN REVERSE, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO RESPOND. AS A RESULT, THE VEHICLE INDEPENDENTLY ACCELERATED AND CAUSED BOTH A FRONT AND REAR END COLLISION. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT'S WIFE SUSTAINED INJURIES TO THE NECK AND ARM THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INSURANCE LOT AND THEN LATER TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 400. UPDATED 08/03/17*LJ *AS

3/15/2017

I PURCHASE A BUICK VERANO 2014 IN AUGUST 2014 AND SINCE DATE OF MY PURCHASED I HAVE HAD THE CONTINUE ONGOING ISSUE WITH THE AUTO AND NO SOLUTION DUE TO THE DEALER IS UNABLE TO PEN POINT THE ISSUES . EVERY 2-3 MONTHS THE BATTERY IS DEAD IN THE AUTO , IN 2014 I USED ALL OF MY TRIPLE A HAVING THE AUTO TOWED INTO THE SHOP AND NOW I AM USING TOWING SERVICE ATTACHED TO MY WARRANTY SERVICE .ON JUNE 19 , I HAD TO HAVE THE AUTO TOWED IN AGAIN SAME ISSUES . THIS IS SO OVERWHELMING ESPECIALLY WHEN I AM PAYING FOR A AUTO THAT NOT FUNCTIONING AND I HAVE A VERY ILL HUBBY AT HOME THAT'S I CARE FOR 24/7 AND ATTENDS A LOT OF MEDICAL APPOINTMENT AND I NEED A DEPENDABLE AUTO . THE DEALER I HAVE REQUEST TO COME UP WITH A SOLUTION TO GET RID OF THIS AUTO WITHOUT ME HAVING TO PAY ANOTHER DOWN PAYMENT FOR ANOTHER AUTO THIS IS SO UNFAIR THIS AUTO IS A LEMON AND ITS CLEAR TO ME NOW ITS AUTO HAD ISSUES AND THIS IS WHY IT WAS TRADED IN

6/22/2015

A METALLIC KNOCKING OR THUMPING NOISE SEEMINGLY LOCATED AROUND RIGHT FRONT OF CAR WHEN MOVING, INTERMITTENTLY.

6/7/2017

I WAS DRIVING ON THE HIGHWAY ON JANUARY 2 AT 218 AFTERNOON GOIN 70-74 MILES AN HOUR. AND THE CAR TURN OFF I PUT MY FOOT TO THE FLOOR NOT SURE IF THE CRUISE TURNED OFF CAR WAS OFF I LUCKY WAS ABLE TOO PULL OVER SAFELY I TURNED THE CAR BACK ON I CALL THE ONSTAR OPERATED AND THE RAN DU AGONISTS AND FOUND NOTHING. WHICH I FIND UNBELIEVABLE I AM GOING TO SUBORDINATE BUICK ON MONDAY 1-4-2026 IN TAYLOR MICHIGAN.

1/3/2016

PURCHASED THIS VEHICLE JANUARY 2015. AT THIS TIME I NOW HAVE 73000 MILES ON IT. WHILE DRIVING THE WRENCH AND LIGHTENING BOLT FLASHES ON AND OFF REALLY FAST MULTIPLE TIMES AND THE CAR BEGAN TO JERK. IT ONLY LASTS A FEW SECONDS BUT NOW IT KEEPS DOING IT AND IM SCARED IT WILL CAUSE AN ACCIDENT. I TOOK IT TO MY LOCAL BUICK DEALERSHIP AND THEY SAID NO CODES WERE FOUND, BUT MY BATTERY TEST FAILED SO I PAID FOR A BATTERY REPLACEMENT. HOWEVER THE BATTERY THAT WAS REPLACED WAS ONLY A YEAR OLD! EVEN WITH THE BATTERY REPLACED IT STILL HAPPENS AND WE CANNOT FIGURE OUT WHY. WHAT WOULD CAUSE A BATTERY TO FAIL IN A YEARS TIME? WHAT WOULD CAUSE THAT SPECIFIC LIGHT TO FLICKER AND THE CAR BEGAN JERKING. NO CODES ARE SHOWING UP ON THEIR SYSTEM SO THEY CANNOT FIGURE OUT WHY IT IS HAPPENING. AND OF COURSE IT DOESN'T HAPPEN WHEN THEY DRIVE IT FOR A BIT, BUT IT HAPPENS WHEN I DRIVE SO THEY CANNOT SEE WHAT IT IS DOING.

10/27/2017

I OWN A 2014 BUICK VERANO. I PURCHASED THIS CAR IN MAY 2015. I NOTICED AN ISSUE WITH IT'S BREAKING SYSTEM ON 1/20/2016. I WAS SITTING AT A STOP LIGHT, APPLYING THE BRAKES WITH MODERATE PRESSURE. BECAUSE IT HAD BEEN SNOWING EARLIER IN THE DAY, I SUPPOSE I WAS PRESSING DOWN HARDER THAN NORMAL. AS I WAS SITTING THERE, I NOTICED THE BRAKE PEDAL SLOWLY MOVING TO THE FLOOR. I PULLED OFF THE ROAD AND REPEATED THE OPERATION IN A PARKING LOT. INDEED, SITTING STILL, WITH THE CAR IN PARK, THE BRAKE PEDAL CONTINUES TO SLOWLY MOVE TO A COMPLETELY DEPRESSED POSITION, RESTING ON THE FLOOR. I SCHEDULED AN APPOINTMENT WITH THE DEALERSHIP FOR 2/22/2016. THE SERVICE MANAGER TOLD ME THAT THIS WAS A KNOWN ISSUE AND WAS DUE TO EITHER THE ANTI-LOCK BRAKING SYSTEM ACTIVATION (WHILE SITTING MOTIONLESS?), OR THE BRAKE BOOSTER SLOWLY LOSING VACUUM (WHICH WOULD MAKE THE PEDAL RISE FROM THE FLOOR INSTEAD OF GOING TOWARDS IT). THE DEALER SAID 'THEY CHECKED OUT THE BRAKE SYSTEM', (SOMETHING I DON'T FULLY BELIEVE), AND THE BRAKING SYSTEM WAS COMPLETELY NORMAL. I INSISTED THAT THE DEALER BRING ANOTHER VEHICLE INTO THE SHOP, AND THEY COMPLIED. THE NEWER VERANO DID EXACTLY THE SAME THING. I HAVE NOT HAD AN ACCIDENT WITH THIS CAR, BUT I BELIEVE THE DESIGN OF THE BRAKING SYSTEM IS FLAWED. AT AN EARLIER POINT IN MY LIFE, I DID A CONSIDERABLE AMOUNT OF MAINTENANCE TO THE VEHICLES I OWNED. I HAVE NEVER CONSIDERED THE SITUATION WITH THE BUICK VERANO BRAKES TO BE A NORMAL CONDITION. I ASK THAT YOUR ENGINEERS TAKE A LOOK AT THIS SITUATION AND DETERMINE IF IT IS SAFE, OR NOT. I CERTAINLY DO NOT FEEL SAFE.

1/30/2016

TL* THE CONTACT OWNED A 2014 BUICK VERANO. WHILE ATTEMPTING TO PLACE THE VEHICLE IN REVERSE, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO RESPOND. AS A RESULT, THE VEHICLE INDEPENDENTLY ACCELERATED AND CAUSED BOTH A FRONT AND REAR END COLLISION. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT'S WIFE SUSTAINED INJURIES TO THE NECK AND ARM THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INSURANCE LOT AND THEN LATER TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 400. UPDATED 08/03/17*LJ *AS

3/15/2017

TL* THE CONTACT OWNS A 2014 BUICK VERANO EQUIPPED WITH CONTINENTAL TIRES, SIZE P235/45-R18. THE CONTACT STATED THAT WHILE TRAVELING 35 MPH, THE CONTACT NOTICED THAT BOTH THE FRONT DRIVER SIDE AND REAR PASSENGER SIDE TIRES WERE DEFLATED. THE CONTACT CHANGED THE REAR PASSENGERS TIRE WITH A SPARE TIRE. THE MANUFACTURER WAS CONTACTED AND NO REMEDY WAS OFFERED. THE DEALER RECOMMENDED TO REPLACE THE FRONT DRIVER SIDE TIRE AND ADVISED THE CONTACT TO SEND THE TIRE BACK TO THE MANUFACTURER IN ORDER TO DETERMINE THE DEFECT. THE FRONT DRIVER SIDE TIRE WAS REPLACED. THE FAILURE AND CURRENT MILEAGE FOR THE VEHICLE AND TIRES WAS 2,500.

5/27/2014

AT OR AROUND 10 TO 15 MPH FROM STOP, I GET A SWAY IN RIGHT FRONT TIRE. AS I GET UP SPEED THE SWAY IS NOT FELT. *TR

6/17/2014

AT OR AROUND 10 TO 15 MPH FROM STOP, I GET A SWAY IN RIGHT FRONT TIRE. AS I GET UP SPEED THE SWAY IS NOT FELT. *TR

6/17/2014

FROM A STOP START TO ACCELERATE INTO RIGHT TURN RIGHT FRONT WHEEL STARTS TO WOBBLE AND TREMORS IS FELT IN STEERING WHEEL. WOBBLE NOT FELT IN QUICK ACCELERATION ONLY IN GRADUAL ACCELERATION. IT HAS BECOME PROGRESSIVELY WORSE OVER THE LAST 5000 MILES. TOOK IT TO GM DEALER. SAY THEY COULD NOT FEEL PROBLEM. TOOK TECHNICIAN FOR A RIDE AND DUPLICATED PROBLEM SEVERAL TIMES. TECHNICIAN S SAYS HE FEELS TREMOR DOES NOT KNOW WHAT IS CAUSING PROBLEM. THE PROBLEM IS DEFINITELY COMING FROM RIGHT CV AXLE WHEN POWER IS INITIALLY APPLIED TO RIGHT WHEEL. VEHICLE HAS BEEN IN SHOP FOUR DAYS NO SOLUTION TO PROBLEM.

3/20/2015

TL* THE CONTACT OWNS A 2014 BUICK VERANO. WHEN ACCELERATING, THE VEHICLE HESITATED TO RESPOND. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 32,000.

10/4/2016

TL* THE CONTACT OWNED A 2014 BUICK VERANO. WHILE ATTEMPTING TO PLACE THE VEHICLE IN REVERSE, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO RESPOND. AS A RESULT, THE VEHICLE INDEPENDENTLY ACCELERATED AND CAUSED BOTH A FRONT AND REAR END COLLISION. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT'S WIFE SUSTAINED INJURIES TO THE NECK AND ARM THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INSURANCE LOT AND THEN LATER TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 400. UPDATED 08/03/17*LJ *AS

3/15/2017

WITH THE NEW PUSH BUTTON START-STOP THERE IS NO SAFETY SHUT OFF. MY WIFE BECAME DISTRACTED AND FORGOT TO PRESS THE BUTTON AND LOCKED THE CAR. WHEN SHE RETURNED FROM HER EVENT THE CAR WAS STILL RUNNING.THIS HAS HAPPENED TO HER TWICE NOW. THE REMOTE START HAS A RUN TIME OF ONLY 10 MINUTES. WHY CAN'T THE CAR HAVE THE SAME SAFETY FACTOR. IF IT HAD BEEN PARKED IN MY INTEGRAL GARAGE UNDER MY BEDROOM I COULD HAVE BEEN DEAD FROM CARBON MONOXIDE POISONING. HOW MANY SENIOR CITIZENS DO WE HAVE TO KILL BECAUSE OF THE AUTOMAKERS LACK OF FORESIGHT BY NOT INCLUDING THIS SAFETY FEATURE. *TR

10/22/2013

I WAS DRIVING ON THE HIGHWAY ON JANUARY 2 AT 218 AFTERNOON GOIN 70-74 MILES AN HOUR. AND THE CAR TURN OFF I PUT MY FOOT TO THE FLOOR NOT SURE IF THE CRUISE TURNED OFF CAR WAS OFF I LUCKY WAS ABLE TOO PULL OVER SAFELY I TURNED THE CAR BACK ON I CALL THE ONSTAR OPERATED AND THE RAN DU AGONISTS AND FOUND NOTHING. WHICH I FIND UNBELIEVABLE I AM GOING TO SUBORDINATE BUICK ON MONDAY 1-4-2026 IN TAYLOR MICHIGAN.

1/3/2016

A "Service Side Detection Error" is causing multiple electrical issues in the front dash: prevent defrost and heat from working in the middle of a Vermont winter. This prevents me from seeing where I am going. This has also caused erratic problems with any function/feature on my electric panel, and erratic errors that come and go. There is a VERY HIGH NUMBER of Buick drivers who have had this error with the SAME EXACT issues. The sensors in the back wheel wells are not water proof. They get corroded. Additionally, after the sensors are replace, Buick requires the computer be reprogrammed only through them. non-GM service centers literally cannot reprogram them. I plan to get on each forum to request all drivers with this error file reports with NHTSA. I don't feel enough drivers know that they should/could do this and just end up paying this repair because they are just barely out of warranty, or GM says it is not covered. I also home to start a class-action lawsuit as electric panel issues involving our heating/cooling system fans and defrost, and other random electric problems related to this are vital to a drivers safety.

5/12/2022

The dash warning light indicated the blind spot warning system needs service. The passenger side warning light on the side view mirror stopped working. Subsequent internet searches indicated that the bumper module has gone bad. No response from the dealership yet. Other repair shops have quoted $400 to $860 to repair. This is a safety issue.

10/26/2022

THE SIDE DETECTION SYSTEM HAS FAILED SO I NO LONGER HAVE MIRROR BLIND SPOT PROTECTION. THE PROBLEM IS ALSO CAUSING PROBLEMS WITH THE INSTRUMENT CLUSTER FAILING. THE ISSUE IS EXACTLY LIKE THE ONE COVERED BY BULLITEN 16-NA-178 FOR OTHER GM VEHICLES OF THE SAME MODEL YEARS WHICH USE THE SAME SYSTEM. GM SHOULD RECALL ALL THE CARS THAT USED THIS SYSTEM, NOT JUST SOME AS IT IS A SERIOUS SAFETY ISSUE AS THE WHOLE CLUSTER CAN GO DEAD WHILE THE CAR IS BEING DRIVEN.

4/19/2019

A "Service Side Detection Error" is causing multiple electrical issues in the front dash: prevent defrost and heat from working in the middle of a Vermont winter. This prevents me from seeing where I am going. This has also caused erratic problems with any function/feature on my electric panel, and erratic errors that come and go. There is a VERY HIGH NUMBER of Buick drivers who have had this error with the SAME EXACT issues. The sensors in the back wheel wells are not water proof. They get corroded. Additionally, after the sensors are replace, Buick requires the computer be reprogrammed only through them. non-GM service centers literally cannot reprogram them. I plan to get on each forum to request all drivers with this error file reports with NHTSA. I don't feel enough drivers know that they should/could do this and just end up paying this repair because they are just barely out of warranty, or GM says it is not covered. I also home to start a class-action lawsuit as electric panel issues involving our heating/cooling system fans and defrost, and other random electric problems related to this are vital to a drivers safety.

5/12/2022

WHEN VEHICLE IS IN DRIVE MODE AND MOVING, ONE MAY WANT TO UTILIZE THE "FAVORITE RADIO STATION" BUTTON. THE "START/STOP ENGINE" BUTTON IS LOCATED DIRECTLY ABOVE THE "# 1 "FAVORITE RADIO STATION BUTTON".AND DIRECTLY BELOW THE "FAVORITE RADIO STATION" IMAGE ON THE TOUCH SCREEN.WHEN DEPRESSING THE "#I FAVORITE RADIO STATION" BUTTON IT IS EASY TO ACCIDENTALLY TOUCH THE "START/STOP ENGINE BUTTON.THIS SAME RESULT CAN OCCUR WHEN TRYING TO UTILIZE THE IMAGE OF THE "#1 FAVORITE RADIO STATION" IMAGE ON THE TOUCH SCREEN. WHEN THE ENGINE STOPS WHILE THE CAR IS IN DRIVE AND MOVING, THE "DRIVER INFORMATION CENTER" DISPLAYS A "PUT ENGINE IN PARK TO START" MESSAGE. THE TRANSMISSION CAN ONLY BE PUT IN PARK WHEN THE CAR IS STOPPED. THIS COULD PRESENT AN EXTREMELY DANGEROUS SITUATION ON THE HIGHWAY!! *TR

4/4/2014

SECOND COMPLAINT,SWAY OR WOBBLE FROM RIGHT TIRE AT OR BETWEEN 15 AND 20 MPH WHEN SHIFTING FROM 1ST YO 2ND.GM WAS IN TOUCH WITH DEALERSHIP AND IT WAS TOLD TO ME THAT ALL 2014 BUICK VERANOS HAVE THIS.THEY SAID THIS IS NORMAL OPERATION OF THE VEHICLE. WHAT WAS TOLD TO ME JUST NOT MAKE SENSE. *TR

6/24/2014

TL* THE CONTACT OWNS A 2014 BUICK VERANO. THE CONTACT STATED THAT WHEN DRIVING AT VARIOUS SPEEDS, THE FORWARD COLLISION SENSOR FAILED TO WORK SPORADICALLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER STATED THAT THE VEHICLE WAS WORKING UP TO SPECIFICATIONS. THE FAILURE MILEAGE WAS 3,800. UPDATED 4/15/15*CN

3/18/2015

CAR WOULD NOT START. BATTERY TOTALLY DEAD. COULD NOT EVEN GET THE KEY OUT OF THE IGNITION. AAA CAME AND JUMPED BATTERY, FOUND NO CAUSE OR REASON FOR THE PROBLEM. CAR IS USED EVERY DAY; THIS PROBLEM WAS FOUND IN THE MORNING AFTER SITTING IN THE GARAGE ALL NIGHT. NO SIGN OF ANYTHING LEFT ON OR ANYTHING CAUSING THE DEAD BATTERY. BATTERY TOOK CHARGE AND CAR PERFORM WELL UNTIL 09/19/2015 WHEN THE SAME THING HAPPENED AGAIN. DEALER SAYS NO CAUSE FOUND OR KNOWN. THIS HAS BEEN REPORTED BY OTHERS ON THIS MODEL AND ALSO ON 2012 AND 2013 MODELS.

9/20/2015

TL* THE CONTACT LEASED A 2014 BUICK VERANO. THE CONTACT STATED THAT THE HOOD LID AND THE FRONT PASSENGER SIDE FENDER WERE NOT PROPERLY ATTACHED TO THE BODY OF THE VEHICLE, WHICH CAUSED AN OPENING WHERE THE SIZE OF A FINGER COULD ENTER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS IMPROPERLY DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 13.

1/19/2016

TL* THE CONTACT OWNS A 2014 BUICK VERANO. AFTER APPROXIMATELY THIRTY MINUTES OF DRIVING, THE VEHICLE WAS PARKED AND THE REAR WINDOW SUDDENLY SHATTERED. THE CONTACT NOTICED A ROUND BURNED SPOT IN ONE OF THE REAR WINDOW DEFROST FILAMENTS. THE VEHICLE WAS DRIVEN TO THE DEALER (LOU FUSZ BUICK/GMC IN SAINT LOUIS, MISSOURI) WHERE IT WAS DIAGNOSED THAT THE REAR DEFROST SHORTED OUT AND THE WINDOW NEEDED REPLACEMENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

11/7/2017

RADIO SHUTS ON AN OFF AS I DRIVE. THE ENGINE SHUTS OFF WHILE DRIVING AND I HAVE TO PULL OVER TO A SAFE AREA, IT'S SO SCARY AND UNSAFE.

8/16/2018

A "Service Side Detection Error" is causing multiple electrical issues in the front dash: prevent defrost and heat from working in the middle of a Vermont winter. This prevents me from seeing where I am going. This has also caused erratic problems with any function/feature on my electric panel, and erratic errors that come and go. There is a VERY HIGH NUMBER of Buick drivers who have had this error with the SAME EXACT issues. The sensors in the back wheel wells are not water proof. They get corroded. Additionally, after the sensors are replace, Buick requires the computer be reprogrammed only through them. non-GM service centers literally cannot reprogram them. I plan to get on each forum to request all drivers with this error file reports with NHTSA. I don't feel enough drivers know that they should/could do this and just end up paying this repair because they are just barely out of warranty, or GM says it is not covered. I also home to start a class-action lawsuit as electric panel issues involving our heating/cooling system fans and defrost, and other random electric problems related to this are vital to a drivers safety.

5/12/2022

The contact owns a 2014 Buick Verano. The stated that while he was pressing the shift knob to select drive, the vehicle failed to shift into the desired gear. The contact stated he pressed the shift knob several times and the vehicle shifted into drive(D). The vehicle was taken to the dealer who stated that the shift knob needed to be replaced. On another occasion, the contact stated while driving 50 MPH, the steering wheel lock released and would not lock into place. The vehicle was also taken to the dealer and the contact was informed that the shaft needed to be replaced. The vehicle was not repaired; however, the dealer added a screw for the steering wheel to remain in place. The manufacturer was not notified of the failure. The approximate failure mileage was 70,000.

9/21/2022