2012 Buick Verano Owner Complaints

TL* THE CONTACT OWNS A 2012 BUICK VERANO. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 7,000 AND THE CURRENT MILEAGE WAS 7,700.

7/11/2012

WHILE DRIVING AT 65 MPH IN THE RIGHT LANE OF A 4-LANE DIVIDED HIGHWAY, MY ENGINE QUIT, AND ALL GAUGES WENT DARK. I HAD STEERING, BRAKES, TURN SIGNAL AND HAZARD LIGHTS, AND TELEPHONE. I WAS LOSING SPEED, AND WAS UNABLE TO ACCELERATE. HOWEVER, I WAS ABLE TO COAST TO THE SHOULDER OF THE HIGHWAY. I WAS NOT ABLE TO RESTART THE CAR. I PUT ON THE HAZARD LIGHTS AND USED MY CELL PHONE TO CALL THE DEALER. AFTER 10 - 15 MINUTES OF WAITING, I WAS ABLE TO RESTART THE CAR. A REPRESENTATIVE FROM THE DEALER HAD JUST ARRIVED AND FOLLOWED ME TO THE DEALERSHIP. THEY KEPT THE CAR OVERNIGHT. THEY COULD NOT DUPLICATE THE EPISODE, SO THEY RESET THE COMPUTER. I AM SUSPICIOUS THAT THE COMPUTER ACTIVATED THE ENGINE IMMOBILIZER FEATURE. THE ENGINE STALL WAS PRECEDED BY SEVERAL INSTANCES OF THE INTELLILINK SCREEN GOING DARK, AS THOUGH THE LIGHT BULB HAD BURNED OUT. *TR

11/3/2012

I HIT A PARKED CAR. MY FRONT, RIGHT TIRE WENT FLAT AND WAS TWISTED. I SWERVED TO THE RIGHT TO AVOID HITTING ANOTHER CAR. MY CAR ENDED UP IN THE MIDDLE OF THE STREET, BUT COULD NOT BE DRIVEN BECAUSE OF THE RIGHT FRONT TIRE. BY THE TIME I GOT HOME, I REALIZED THAT MY AIR BAG DID NOT INFLATE AT ALL. ALTHOUGH MY LEFT LEG WAS TERRIBLE SWOLLEN, MY BIGGEST FEAR WAS THE AIR BAG. IT WAS TOWED TO BOB JEANOTTE DEALERSHIP IN PLYMOUTH, MI WHERE THEY SAID THEY WOULD GET AN INDEPENDENT PERSON TO INVESTIGATE THE AIR BAG - IT IS WAS PART OF THE RECALL. WHETHER IT WAS OR NOT, IT DIDN'T OPEN. I COULD HAVE BEEN KILLED. NO ONE TOLD ME OF A RECALL! *TR

7/23/2014

I WAS NOT PAYING ATTENTION AND HIT A PARKED CAR WITH THE FRONT, RIGHT SIDE OF MY BUICK VERANO. IT MESSED UP MY FRONT, RIGHT TIRE AND SIDE AS WELL AS THE OTHER CAR'S LEFT BACK TIRE AND SIDE. THE POLICE CAME AND TOOK A REPORT. THE CAR WAS TOWED TO BOB [XXX], MY DEALER, IN PLYMOUTH, MI. MY FRIEND DROVE ME BACK HOME. ONCE I WAS HOME RETHINKING THE INCIDENT, I REALIZED THAT NO AIR BAG DEPLOYED AT ANY TIME. I WENT TO INTERNET AND DISCOVERED THAT BUICK VERANO 2012 AIR BAGS WERE RECALLED A YEAR AGO. I NEVER RECEIVED ANY INFORMATION ABOUT THIS RECALL. I HAVE SINCE TALKED TO THE GM CUSTOMER SERVICE WHO SAID THEY WILL MAKE A THOROUGH INSPECTION OF THE CAR. THIS ACCIDENT TOOK PLACE ON JULY 17, 2014. I HAVE HEARD NOTHING ABOUT MY CAR. IT IS STILL AT BOB JEANOTTE'S, I THINK. MY INSURANCE, AUTO OWNER'S, SENT ME A CHECK FOR APPROX. $4,000 TO COVER THE COST OF REPAIRS. BUT I AM NOT TURNING IT INTO [XXX] UNTIL I GET MY CAR BACK. I AM VERY NERVOUS ABOUT THIS INCIDENT. THANK GOD, I ONLY HIT A PARKED CAR. IF I WAS HIT FROM THE FRONT, I COULD BE SERIOUSLY INJURED OR KILLED! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

8/3/2014

THIS BUICK VERANO HAS CASCADING ELECTRICAL SYSTEM PROBLEMS. WHILE DRIVING AT HIGHWAY SPEED THE ENGINE STOPPED AND WOULD NOT RESTART. THIS LEFT MY WIFE WITH ONLY A FEW SECONDS TO STEER THE CAR TO THE SHOULDER. IT WAS A DANGEROUS SITUATION JUST PAST THE CREST OF A BRIDGE. THE CAR WAS TOWED TO THE DEALER AND WE WERE INFORMED THAT A FRAYED WIRE HAD SHORTED OUT AND BLEW A FUSE. TWO DAYS LATER THE CAR WAS "REPAIRED" AND DIED IN A SIMILAR FASHION. AFTER A WEEK'S CONSULTATION WITH GM WE WERE INFORMED THE CAR WAS "FIXED". THE SERVICE MANAGER STATED HE WOULD NOT WANT HIS WIFE TO DRIVE THIS CAR. SO WE WON'T EITHER. THIS FOLLOWED A REPAIR A MONTH BEFORE WHICH WAS CAUSED BY THE BATTERY BEING INSTALLED OVER A PORTION OF THE WIRING HARNESS. THESE PROBLEMS STARTED AT 11 MONTHS AND 11,237 MILES. STILL UNRESOLVED. *TR

11/30/2013

THE VEHICLE IS UNRELIABLE, UNPREDICTABLE AND DANGEROUS TO DRIVE, SINCE YOU DO NOT HAVE ANY WARNING OR KNOW WHEN AND WHERE THE ENGINE WILL DIE. THE ENGINE DIED WHILE DRIVING 60 MPH ON A TWO LANE HIGHWAY, LEAVING ONLY A FEW SECONDS TO STEER ONTO THE SHOULDER. THE CAR WOULD NOT RESTART. THIS WAS FOLLOWING AN EARLIER ELECTRICAL SYSTEM PROBLEM FOUR WEEKS BEFORE IN WHICH MULTIPLE WARNING LIGHTS STAYED ON AFTER STARTING THE ENGINE AND THE TRANSMISSION WOULD NOT GO INTO GEAR (WE WERE TOLD THIS WAS CAUSED BY THE BATTERY BEING INSTALLED OVER A PORTION OF THE WIRING HARNESS AND EVENTUALLY CUTTING THE WIRES). THIS WAS REPAIRED BY REPLACING SEVERAL COMPUTER MODULES AND PORTIONS OF THE WRING HARNESS. THE EARLIER REPAIR, WAS DOUBLE CHECKED BY ANOTHER BUICK DEALERSHIP AND WE WERE ASSURED THAT THE VEHICLE WAS FULLY REPAIRED AND SAFE TO DRIVE. THE 60 MPH FAILURE WAS ATTRIBUTED TO A CHAFED WIRE SHORTING OUT AND BLOWING A FUSE. THE DAY FOLLOWING THE LATEST REPAIR THE ENGINE DIED AGAIN, WHILE DRIVING 45 MPH. THE CAR WOULD NOT RESTART. BEFORE BEGINNING THE NEXT REPAIR, THE ELECTRICAL SYSTEM DRAINED THE BATTERY OVERNIGHT. WE WERE TOLD TWO DAYS AGO, THAT A NEW MAIN COMPUTER AND FOUR COILS WERE REPLACED. WE HAVE BEEN TOLD SINCE THEN, THAT THE CAR WAS READY TO BE PICKED UP IN THE MORNING AND THEN CALLED THE NEXT DAY AND WAS TOLD MORE TEST WERE REQUIRED. IT IS NOW 7 DAYS LATER, AND GM ENGINEERS AND THE DEALER ARE STILL TRYING TO DIAGNOSE THE ROOT CAUSE AND FIND A SOLUTION. WE HAVE BEEN TOLD REPEATEDLY THAT THIS IS THE FIRST AUTO OF ITS KIND, WITH THIS PROBLEM FOR A BUICK VERANO. DAY 28/18, DEALER CALLED THIS MORNING AND TOLD US THEY HAVE NOW FOUND A GROUND FAULT IN THE WIRING HARNESS. THE SERVICE MANAGER TOLD US HE WOULD WANT HIS WIFE TO DRIVE THIS CAR. WE DON'T DRIVE IT EITHER. *JB ..UPDATED 12/17/13 *BF

12/18/2013

DRIVING AT HIGHWAY SPEEDS, THE STEERING WOULD BIND SLIGHTLY IN ONE SPOT AND REQUIRE EXTRA FORCE TO CORRECT NORMAL HIGHWAY DRIFT.THIS CAUSED OVER CORRECTION. DEALER COULD FIND NO PROBLEM. CALLED BUICK CUSTOMER SERVICE AND STEERING RACK WAS CHANGED RIGHT AWAY. SECOND STEERING RACK WAS CHANGED FOR SAME PROBLEM AT 19000 MI. *TR

6/29/2014

TL* THE CONTACT OWNS A 2012 BUICK VERANO. WHILE DRIVING 65 MPH OVER RUMBLE STRIPS, THE POWER STEERING FAILED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE DEALER COULD NOT DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.

8/25/2014

A CONSTANT "PERCOLATING" OR RATTLING SOUND IS HEARD WHILE DRIVING SLOWLY AND ESPECIALLY ON UNEVEN SURFACES. THE NOISE GETS WORSE AND MORE CONSISTENT AS THE CAR IS DRIVEN. SINCE NOBODY CAN TELL ME WHAT IT IS, I MUST ASSUME IT COULD BE A SAFETY CONCERN. THE NOISE BECAME WORSE AFTER A STRUT WAS REPLACED AT 100 MILES. THE NOISE GOT LOUDER AFTER AN ATTEMPT TO FIX IT BY INSTALLING A NEW COIL (F-SPRING?). I WAS TOLD THAT THIS IS A CHARACTERISTIC OF THE CAR SO THEY WILL NOT MAKE ATTEMPTS TO REPAIR IT WHEN I REQUEST SPECIFIC ACTIONS. I HAVE HEARD SIMILAR NOISES IN AT LEAST 7 OTHER SAME MODEL CARS. THREE SEPARATE PEOPLE HAVE DRIVEN THE CAR AND CONFIRM THE NOISES. IF THERE IS A STRUCTURAL WEAKNESS IT WOULD BE A SAFETY CONCERN. *TR

7/26/2012

IT HAS ALWAYS DOWN SHIFTED HARD AT ABOUT 28 TO 30 MPH, WE ASKED THE DEALER AND HE SAID IT WAS NORMAL, I HAVE NEVER HAD A CAR DO THIS, AND WHAT I AM AFRAID OF, IS IT WILL GO BAD AFTER THE WARRANTY GOES OUT AND I AM STUCK, I HAVE READ OTHER REVIEWS ON THIS AND OTHER PEOPLE HAVE HAD THE SAME PROBLEM?? PLEASE HELP ME FIND OUT ABOUT THIS, IT ONLY HAS ABOUT 6500 MILES ON IT NOW, AND WE BOUGHT IT DEC 28 2012, IT WAS DRIVEN BY THE FINANCE MANAGER AT FUSON BUICK IN TERRE HAUTE INDIANA,AND THEY SOLD IT TO US AS A NEW CAR WITH 4 YEARS WARRANTY, THANKS AND HOPE THAT YOU CAN HELP US. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

3/28/2014

WHILE DRIVING AT 65 MPH IN THE RIGHT LANE OF A 4-LANE DIVIDED HIGHWAY, MY ENGINE QUIT, AND ALL GAUGES WENT DARK. I HAD STEERING, BRAKES, TURN SIGNAL AND HAZARD LIGHTS, AND TELEPHONE. I WAS LOSING SPEED, AND WAS UNABLE TO ACCELERATE. HOWEVER, I WAS ABLE TO COAST TO THE SHOULDER OF THE HIGHWAY. I WAS NOT ABLE TO RESTART THE CAR. I PUT ON THE HAZARD LIGHTS AND USED MY CELL PHONE TO CALL THE DEALER. AFTER 10 - 15 MINUTES OF WAITING, I WAS ABLE TO RESTART THE CAR. A REPRESENTATIVE FROM THE DEALER HAD JUST ARRIVED AND FOLLOWED ME TO THE DEALERSHIP. THEY KEPT THE CAR OVERNIGHT. THEY COULD NOT DUPLICATE THE EPISODE, SO THEY RESET THE COMPUTER. I AM SUSPICIOUS THAT THE COMPUTER ACTIVATED THE ENGINE IMMOBILIZER FEATURE. THE ENGINE STALL WAS PRECEDED BY SEVERAL INSTANCES OF THE INTELLILINK SCREEN GOING DARK, AS THOUGH THE LIGHT BULB HAD BURNED OUT. *TR

11/3/2012

I WAS DRIVING AN HAD TO STOP OR SLOW DOWN WHEN I GO TO ACCELERATE AGAIN MY CAR CUTS OFF. I SIT THERE AND TURN KEY TO TURN BACK ON IT DOES BUT IF I DON'T PUSH DOWN ON GAS TO ACCELERATE QUICKLY IT WILL STALL AGAIN FOR THE LAST FIVE DAYS IT HAS DONE THIS SEVERAL TIMES. I CALLED ON STAR TO HEAR WHAT THE PROBLEM COULD BE BUT THEY INFORMED ME THAT I COULD STILL DRIVE MY CAR BUT SEE A DEALER SOON. I LIVE QUITE A DISTANCE FROM MY JOB SO I NEED A CAR TO GO TO WORK. I HAVE MISSED SOME DAYS BECAUSE CUTTING OFF ON 95 SOUTH IS NOT FUN AND CAN'T BE SPEEDING ON EXPRESSWAY EITHER ON I WILL GET A TICKET. PLEASE LET SOMEONE FROM GM CHECK FOR THIS PROBLEM IN OTHER CARS. I AM AT DEALER NOW PRAYING THIS ISSUE CAN BE RESOLVED. THANKS *TR

9/30/2014

BROUGHT CAR FROM CARMAX THEY SOLD ME A CAR WITH A MESSED UP MOTHERBOARD WHENEVER ONSTAR COMES THROUGH THE CAR IT PUT THE CAR IN CRUISE CONTROL ABOUT 50 OR LESS MPH. IT STAYS ON 24/7 AND NOW ITS DRAINING MY BATTERY AND NOW THE CAR COMPLETELY CUTS OFF WHILE IM DRIVING OR IT WONT EVEN START.

10/12/2016

OUR BUICK VERANO 2012 DID NOT PASS INSPECTION LAST YEAR. WHEN THE BATTERY WAS CHANGED, THE DATE AND TIME WENT BACK TO THAT WHEN THE CAR WAS MADE. THE DATE AND TIME WERE ADJUSTED TO TRUE DATE AND TIME. DURING INSPECTION, THE MALFUNCTION INDICATOR LAMP WAS ON ALL THE TIME WHILE STATIONARY & IN MOTION. WE WERE TOLD TO DRIVE IT A LONG DISTANCE TO CLEAR ITSELF. IT CLEARED & IT PASSED INSPECTION AFTER DRIVING IT FOR HUNDREDS OF MILES. THEN THE NOT EVEN ONE YEAR OLD BATTERY STARTED DRAINING ITSELF WITHOUT REASON BECAUSE THE LIGHTS ARE ON AUTOMATIC. WE JUMPED IT WHEN NOT HOME AND CHARGED IT WHEN HOME. THIS YEAR IT WOULD NOT PASS INSPECTION SAYING FUEL SYSTEM NOT READY, EVAPORATIVE SYSTEM NOT READY. THE MALFUNCTION INDICATOR LAMP CAME ON AGAIN AND DISAPPEARED AFTER DRIVING IT HUNDREDS OF MILES. THERE IS ONLY ONE ERROR MESSAGE NOW ABOUT FUEL SYSTEM. MILEAGE NOW IS 29,449. WE HAVE USED A LOT OF GAS DRIVING IT JUST FOR THE TEST AS IT STARTED WITH 29,065. IT DOES NOT MAKE SENSE THAT WE HAVE TO DRIVE IT JUST TO CLEAR IT WHILE WE POLLUTE THE ENVIRONMENT. SOMETHING MUST BE WRONG SOMEWHERE EITHER THE TESTING MACHINE AS IT WAS DOWN THE FIRST TIME WE WENT FOR INSPECTION OR THE COMPUTER SYSTEM OF THE CAR. THE INSPECTION FAILURE HAPPENED 02/2017 THE FIRST TIME & 02/2018 & 04/2018 THE LAST TIMES. THE DRAINING OF THE BATTERY HAPPENED BEFORE THE LAST YEAR'S INSPECTION. EVERY NOW AND THEN IT GETS DRAINED AGAIN! WE HAVE TO PAY FOR ANOTHER INSPECTION BECAUSE WE EXCEEDED THE TIME LIMIT ALLOWED FOR THE FIRST FEE.

4/19/2018

TL* THE CONTACT OWNS A 2012 BUICK VERANO. WHILE DRIVING APPROXIMATELY 40 MPH, ALL OF THE WARNING LIGHTS ON THE INSTRUMENT PANEL REMAINED ILLUMINATED AND THE BRAKES MADE AN ABNORMAL NOISE WHEN THE GEAR WAS SHIFTED INTO REVERSE. THE FAILURE RECURRED SEVERAL TIMES. THE CONTACT ALSO STATED THAT THE TRACTION AND LOW VOLT LIGHTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 59,831.

4/10/2015

TL* THE CONTACT OWNS A 2012 BUICK VERANO. AFTER THE VEHICLE WAS SERVICED, THE BRAKES MADE AN ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. IN ADDITION, WHILE DRIVING AT AN UNKNOWN SPEED, THE WINDSHIELD WIPERS FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.

3/25/2016

BROUGHT CAR FROM CARMAX THEY SOLD ME A CAR WITH A MESSED UP MOTHERBOARD WHENEVER ONSTAR COMES THROUGH THE CAR IT PUT THE CAR IN CRUISE CONTROL ABOUT 50 OR LESS MPH. IT STAYS ON 24/7 AND NOW ITS DRAINING MY BATTERY AND NOW THE CAR COMPLETELY CUTS OFF WHILE IM DRIVING OR IT WONT EVEN START.

10/12/2016

I WAS NEVER WARNED ABOUT MY CAR NOT HAVING OIL. THE OIL INDICATOR LIGHT NEVER CAME ON THAT I NEEDED TO GET OIL SOON. MY CAR WAS MAKING A LOT OF NOISE WHEN I WAS PUTTING MY FOOT ON THE GAS. MY CAR ALWAYS LOCKS UP ON ME AS IF I DON'T HAVE MY KEYS WHEN I PULL UP IN FRONT OF THE 7/11 STORE NEAR MY HOUSE. KEY NOT DETECTED COMES ON. I WAS ABLE TO DRIVE MY CAR WITHOUT HAVING THE KEY WITH ME. NONE OF THE SIGNALS TO INFORM ME THAT I NEEDED OIL, BRAKES ETC...

10/5/2018

A CONSTANT "PERCOLATING" OR RATTLING SOUND IS HEARD WHILE DRIVING SLOWLY AND ESPECIALLY ON UNEVEN SURFACES. THE NOISE GETS WORSE AND MORE CONSISTENT AS THE CAR IS DRIVEN. SINCE NOBODY CAN TELL ME WHAT IT IS, I MUST ASSUME IT COULD BE A SAFETY CONCERN. THE NOISE BECAME WORSE AFTER A STRUT WAS REPLACED AT 100 MILES. THE NOISE GOT LOUDER AFTER AN ATTEMPT TO FIX IT BY INSTALLING A NEW COIL (F-SPRING?). I WAS TOLD THAT THIS IS A CHARACTERISTIC OF THE CAR SO THEY WILL NOT MAKE ATTEMPTS TO REPAIR IT WHEN I REQUEST SPECIFIC ACTIONS. I HAVE HEARD SIMILAR NOISES IN AT LEAST 7 OTHER SAME MODEL CARS. THREE SEPARATE PEOPLE HAVE DRIVEN THE CAR AND CONFIRM THE NOISES. IF THERE IS A STRUCTURAL WEAKNESS IT WOULD BE A SAFETY CONCERN. *TR

7/26/2012

AIRBAG INDICATOR CONTINUES TO GO ON AND OFF WITH NO ONE SITTING ON THE PASSENGER FRONT SIDE. WITH A PERSON SEATED ON THE PASSENGER FRONT SIDE IT INDICATES AIRBAG OFF IN MOTION ESPECIALLY AND EVEN WHILE PARKED.... FEELS LIKE THE TIRES ARE ABOUT TO FALL OFF WHEN DRIVING OR TURNING ESPECIALLY ON THREE FRONT TIRES AND EVEN WORSE WHEN GOING OVER BUMBS SPEED BUMBS OR HOLES WHILE DRIVING

9/10/2018

TL* THE CONTACT OWNS A 2012 BUICK VERANO. THE CONTACT STATED THAT THE WINDSHIELD WIPERS FAILED TO CLEAR THE WINDSHIELD PROPERLY, CAUSING SEVERE OBSTRUCTION OF THE CONTACT'S VIEW OF THE ROADWAY. THE DEALER REPLACED THE WIPER BLADES SEVERAL TIMES HOWEVER, THE FAILURE WAS NOT CORRECTED. THE DEALER ADVISED THAT THE WINDSHIELD WAS PERFORMING ACCORDING TO THE DESIGN OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 590 AND THE CURRENT MILEAGE WAS 6,000. ..UPDATED 01/30/13 *BF UPDATED 2/1/2013 *JS

11/6/2012

TL* THE CONTACT OWNS A 2012 BUICK VERANO. THE CONTACT STATED THAT WHILE DRIVING 30 MPH IN RAINY WEATHER, THE WINDSHIELD WIPERS WERE ACTIVATED BUT WOULD NOT CLEAR THE WATER FROM THE WINDOW. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE WIPERS WERE PERFORMING AS DESIGNED. THE WIPER BLADES WERE REPLACED. THE FAILURE MILEAGE WAS 150 AND THE CURRENT MILEAGE WAS 12,000.

3/18/2013

BROUGHT CAR FROM CARMAX THEY SOLD ME A CAR WITH A MESSED UP MOTHERBOARD WHENEVER ONSTAR COMES THROUGH THE CAR IT PUT THE CAR IN CRUISE CONTROL ABOUT 50 OR LESS MPH. IT STAYS ON 24/7 AND NOW ITS DRAINING MY BATTERY AND NOW THE CAR COMPLETELY CUTS OFF WHILE IM DRIVING OR IT WONT EVEN START.

10/12/2016

OUR BUICK VERANO 2012 DID NOT PASS INSPECTION LAST YEAR. WHEN THE BATTERY WAS CHANGED, THE DATE AND TIME WENT BACK TO THAT WHEN THE CAR WAS MADE. THE DATE AND TIME WERE ADJUSTED TO TRUE DATE AND TIME. DURING INSPECTION, THE MALFUNCTION INDICATOR LAMP WAS ON ALL THE TIME WHILE STATIONARY & IN MOTION. WE WERE TOLD TO DRIVE IT A LONG DISTANCE TO CLEAR ITSELF. IT CLEARED & IT PASSED INSPECTION AFTER DRIVING IT FOR HUNDREDS OF MILES. THEN THE NOT EVEN ONE YEAR OLD BATTERY STARTED DRAINING ITSELF WITHOUT REASON BECAUSE THE LIGHTS ARE ON AUTOMATIC. WE JUMPED IT WHEN NOT HOME AND CHARGED IT WHEN HOME. THIS YEAR IT WOULD NOT PASS INSPECTION SAYING FUEL SYSTEM NOT READY, EVAPORATIVE SYSTEM NOT READY. THE MALFUNCTION INDICATOR LAMP CAME ON AGAIN AND DISAPPEARED AFTER DRIVING IT HUNDREDS OF MILES. THERE IS ONLY ONE ERROR MESSAGE NOW ABOUT FUEL SYSTEM. MILEAGE NOW IS 29,449. WE HAVE USED A LOT OF GAS DRIVING IT JUST FOR THE TEST AS IT STARTED WITH 29,065. IT DOES NOT MAKE SENSE THAT WE HAVE TO DRIVE IT JUST TO CLEAR IT WHILE WE POLLUTE THE ENVIRONMENT. SOMETHING MUST BE WRONG SOMEWHERE EITHER THE TESTING MACHINE AS IT WAS DOWN THE FIRST TIME WE WENT FOR INSPECTION OR THE COMPUTER SYSTEM OF THE CAR. THE INSPECTION FAILURE HAPPENED 02/2017 THE FIRST TIME & 02/2018 & 04/2018 THE LAST TIMES. THE DRAINING OF THE BATTERY HAPPENED BEFORE THE LAST YEAR'S INSPECTION. EVERY NOW AND THEN IT GETS DRAINED AGAIN! WE HAVE TO PAY FOR ANOTHER INSPECTION BECAUSE WE EXCEEDED THE TIME LIMIT ALLOWED FOR THE FIRST FEE.

4/19/2018

THE ENGINE OF THIS NEW 2012 BUICK VERANO STALLED FOUR TIMES. THE FIRST TIME WAS IN FREEWAY. THE SECOND TIME WAS IN FRONT OF A RED LIGHT. THE THIRD TIME WAS IN A LOCAL STREET AT ~35 MILES/HOUR. THE FOURTH TIME HAPPENED WHEN THE DEALER SERVICE DEPARTMENT WAS DRIVING IT. SIMILAR PROBLEM EVERY TIME: THE ENGINE SUDDENLY STALLED AND BECAME VERY ROUGH. THE CAR CANNOT GO FASTER THAN 10 MILES/HOUR FOR A MINUTE OR TWO AND THE ENGINE WOULD COMPLETELY DIE. THERE'S ALWAYS A MISFIRE CODE. THE VEHICLE APPEARED OK AFTER 5-10 MINUTES LATER BUT THE "CHECK ENGINE" MAY STAY ON. THE DEALER SERVICE DEPARTMENT SUSPECTED THE FUEL WAS BAD. WHAT'S IRONIC IS THAT THE ENGINE STALLED AGAIN WHEN THEY WERE DRIVING IT AFTER THEY DRAINED THE FUEL AND PUT IN NEW GASOLINE. THIS IS A BRAND NEW CAR FROM BUICK WITH ~600 MILES ON IT. SOMETHING IS SERIOUSLY WRONG WITH THIS VEHICLE AND THE SUDDEN STALLING OF THE ENGINE CARRIES TOO HIGH RISK OF REAR-END COLLISION. *TR

4/13/2012

The contact owns a 2012 Buick Verano . The contact stated there was an abnormal odor of fuel entering through the vents. In addition, while driving, there was an abnormal very loud knocking noise. The contact noticed that there was oil or fuel leaking from the injection system. The TPMS warning light was illuminated. The vehicle was taken to the local dealer but it was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 120,000.

8/10/2022

THE VEHICLE HAD A FREE OIL CHANGE AND TIRE ROTATION FROM THE DEALER WE PURCHASED THE VEHICLE FROM. THE OIL CHANGE WAS EARLY BUT THE RECOMMENDED TIRE ROTATION WAS OVER DUE. A SHORT TIME AFTER THIS A NOISE WAS HEARD. THE NOISE WAS ON THE DRIVER'S SIDE OF THE VEHICLE. I DESCRIBE THE SOUND AS SOMETHING FLAPPING DUE TO THE AIR FLOW OVER/UNDER THE VEHICLE. THE NOISE WAS HEARD ONLY AT A SPEED OF 65/70 OR HIGHER MILES PER HOUR. AS SOON AS WE COULD TAKE THE VEHICLE TO OUR LOCAL DEAL WE DID. THE SERVICE MANAGER DROVE THE VEHICLE WITH MY WIFE AND HE ALSO HEARD THE NOISE. THEY FOUND THE WINDSHIELD TRIM ON THE DRIVER'S SIDE LOOSE AND FIXED IT. MY WIFE DROVE THE VEHICLE HOME AND THE SOUND RETURNED. WE RETURNED THE VEHICLE THE NEXT DAY FOR THE SAME PROBLEM. I BELIEVE THIS HAS THE SERVICE DEPT. STUMPED. NO WORD ON THE OUTCOME YET. THIS IS NOT A COMPLAINT AS IT IS A STATEMENT OF A PROBLEM WE ARE HAVING. *TR

7/4/2013

AFTER THE CAR HAD BEEN PARKED IN GARAGE OVERNIGHT, I ENTERED THE VEHICLE ON THE DRIVER'S SIDE, CLOSED THE DOOR, AND THE REAR WINDOW EXPLODED. *TR

8/26/2013

TRAVELING NORTH ON RT 1/GRANITE STREET IN WESTERLY RI AT 4:25PM SATURDAY MARCH 28TH. THE DRIVING LANE BETWEEN CUMBERLAND FARMS AND MCDONALD'S, GIANT POT HOLE POPPED MY TIRE. PULLED INTO THE NAPA PARKING LOT FOR TIRE CHANGE. CALLED WESTERLY POLICE AND THEY RECOMMENDED I CONTACT DOT FOR TIRE SERVICE. *TR

3/28/2015

TRAVELING NORTH ON RT 1/GRANITE STREET IN WESTERLY RI AT 4:25PM SATURDAY MARCH 28TH. THE DRIVING LANE BETWEEN CUMBERLAND FARMS AND MCDONALD'S, GIANT POT HOLE POPPED MY TIRE. PULLED INTO THE NAPA PARKING LOT FOR TIRE CHANGE. CALLED WESTERLY POLICE AND THEY RECOMMENDED I CONTACT DOT FOR TIRE SERVICE. *TR

3/28/2015

DRIVERS SIDE WINDSHIELD DOES NOT CLEAR DURING PERIODS OF HEAVY RAIN. WHEN THE WINDSHIELD WIPER GOES TO THE LEFT, IT IS OKAY, BUT WHEN IT RETURNS TO THE RIGHT IT DRAGS THE WATER BACK ACROSS IN FRONT OF THE DRIVERS VIEW CAUSING A TEMPORALLY BLOCKING OF VIEW. USING THE WIPERS AT HIGH SPEED MAKES IT ALMOST IMPOSSIBLE TO SEE OUT THE WINDSHIELD. THIS IS A VERY DANGEROUS SITUATION. WE HAVE BEEN DEALING WITH THIS SINCE WE FIRST PURCHASED OUR NEW VEHICLE. GM INSTALLED A PRODUCT CALLED CLEARVUE AND CHANGED THE WIPER BLADES. THIS HAS NOT HELPED. WE HAVE BEEN ADVISED BY BERGLUND CHEVY. THAT GM DOES NOT FEEL THIS IS WORTH THEIR TIME BECAUSE THERE ARE NOT ENOUGH VEHICLES WITH SIMILAR PROBLEMS. TALKED WITH GM TODAY AND THEY GAVE ME THEIR OLD CASE NUMBER 71-1508013118 AND A NEW CASE # 71-1508013118

8/3/2015

THE PAINT ON THE HOOD ROOF AND PARTIAL TRUNK OF MY BLACK VEHICLE IS OXIDIZING VERY BADLY. IS THIS THE CORRECT FORUM TO REPORT THIS ISSUE?

1/14/2020

The contact owns a 2012 Buick Verano . The contact stated there was an abnormal odor of fuel entering through the vents. In addition, while driving, there was an abnormal very loud knocking noise. The contact noticed that there was oil or fuel leaking from the injection system. The TPMS warning light was illuminated. The vehicle was taken to the local dealer but it was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 120,000.

8/10/2022